Rotronic HygroGen2 Operating Manual

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

Document title

Instruction Manual

HG2-S and HG2-XL

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Standard Supply Package

Advisory Notice

Document Type

Document title

Contents of the Standard Supply Package HG2-S:

• HG2-S HygroGen2 generator

• HG2-DES Desiccant cell filled with molecular sieve (pre-installed)

• IEC mains cable

• HG2-FILL Water fill syringe (with tube)

• HC2-S-S HC2-S control probe (pre-installed) with calibration certificate1

• Sample Loop connector cover plugs

• This Manual

• Chamber door (according to customer's order)2

• HW4 software ID number

• USB memory stick including saved test data and user manual

Contents of the Standard Supply Package HG2-XL:

• HG2-XL HygroGen2 generator with integrated door

• 2 x HG2-DES Desiccant cells filled with molecular sieve (pre-installed)

• IEC mains cable

• HG2-FILL Water fill syringe (with tube)

• HC2-S-S HC2-S control probe (pre-installed) with calibration certificate1

• Sample Loop connector cover plugs

• This Manual

• HW4 software ID number

• USB memory stick including saved test data and user manual

The calibration certificate included will vary according to the country of supply.

In some countries, the chamber door is delivered with the HygroGen2. Due to the diversity of chamber doors

and bungs, these are normally ordered separately and may be delivered in separate packaging.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Table of Contents

Table of Contents

Document Type

Document title

1 Scope of Document 6

1.1 Introducing the HygroGen2 6

1.2 Temperature and Humidity References 6

1.3 Optional Enhanced Features: AutoCal, External Reference, Range Extensions and Remote Control 7

2 Setting up the HygroGen2 9

2.1 Physical Location 9

2.2 Electrical Supply 9

i. Power Isolation 9 ii. Earthing 9 iii. Earth Leakage Current 9 iv. Overcurrent Protection 9 v. Voltage Rating 9 vi. Mains Filtration 10 vii. Conductive Pollution 10

2.3 HygroGen2 Assembly 11

HG2-S 11

i. HygroGen2-S Doors 12 ii. Desiccant Cell 12 iii. External Sample Loop 12 iv. HC2-S Control Probe 12

HygroGen2-XL 13

i. HygroGen2-XL Door 14 ii. HygroGen2-XL Shelves 14 iii. HygroGen2-XL Cable Management 15 iv. Desiccant Cells 15 v. External Sample Loop 16 vi. HC2-S Control Probe 16

2.4 Water Reservoir 17

i. To fill the HygroGen2: 17 ii. To empty the HygroGen2: 18 iii. Ultra-violet sterilisation lamp 18

3 HygroGen2 - Basic Operation 19

3.1 Switching On 19

3.2 Upgrading HygroGen2 Firmware 20

Updating HygroGen2 firmware from earlier version 1.x or 2.x 20 Updating HygroGen2 firmware from earlier version 3.x 20 Updating HW4 version 24

3.3 Configuration Mode Settings 27

Network Settings 27 Date and Time Settings 29 International Keyboard 29 External Monitor 29 Touch Screen Calibration 30

3.4 HygroGen2 Touchscreen Interface 31

Controller Home Screen 31

i. Navigation (items 1, 10 & 14) 31

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Table of Contents

Table of Contents

Document Type

Document title

ii. Temperature and Humidity Set-Points (items 3 & 7) 32 iii. Temperature and Humidity Control (items 5 & 9) 32

Trend Screen 33

i. Trace selection (item 4) 33 ii. Trend Axes (items 2 & 3) 33

Programmer Screen 34

i. Program Selection (items 1 & 2) 34 ii. Step Selection (item 3) 34 iii. Run/Stop (item 4) 34 iv. Edit Program (item 5) 35

Edit Program Screen 35

i. Select a Program to Edit 35 ii. Edit a Program Name 35 iii. Edit a Step 35 iv. Insert or Delete a Step (items 6 & 7) 36 v. Ramp or Soak (item 2) 36 vi. Timing Tolerances (items 10 & 11) 36 vii. Temperature only Program (item 12) 36 viii. Programmer Screen 36

Settings Screen 37

i. Activation of Enhanced Features 37 ii. HygroGen Information 38 iii. Remote Support 38 iv. Connections to Network File Servers 40

4 HygroGen2 Enhanced Features 41

4.1 AutoCal 43

Top Level Menu and Programmer Function 43 AutoCal Reference 43 AutoCal Screen 43 AutoCal Program Edit 44 Tolerance and Sample Size 45 AutoCal Operation and Best Practices 45 Customising the PDF Calibration Certificate 47 Reference Information 48

4.2 External MBW/RH Systems Calibration Reference (AutoCal+) 49

Connecting and Configuring MBW/RHS External Reference 50 Measurement Type and Corrections 53 Corrections 54 Calibration Info 55 Advanced (Command Line interface) 55 Best Practices and Precautions 55

i. Dew/Frost control 56 ii. Mirror Cleaning 56 iii. Decontamination of HygroGen2 chamber 56 iv. Super Cooled Water: Dew or Frost Films. Force Frost Threshold 56 v. Extremes of Temperature and Humidity 57

4.3 Remote Control 57

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Table of Contents

Table of Contents

Document Type

Document title

Remote Screen Share 57 RemoteAPI 60

4.4 Range Extensions 64

5 General Operational Considerations 65

Water in the Chamber 65 Below Ambient Temperature Operation 65 Above Ambient Temperature Operation 66 Probe Insertion Depth 66 Protective Filters 67 Low Water Level Alarm 67 Water Level Indicator Calibration 67

5.2 Switching off the HygroGen2 68

Shut Down 69 Transit 69

5.3 Preparing the Unit for Transit or Storage 70

6 HW4 Embedded 71

6.1 HW4 Set Up and Getting Started 71

6.2 HW4 Installation and Registration 72

6.3 HW4 Support 72

6.4 Data Logging in HW4 73

Test Instrument Data 73 Control HC2-S 74

7 External PC Peripherals 75

7.1 USB Keyboard and Mouse 75

International Keyboard Layouts 75

7.2 External Monitor 76

8 Servicing and Maintenance 77

8.1 Control HC2-S Calibration 77

Removing Control HC2-S HG2-S 77 Removing Control HC2-S HG2-XL 77

8.2 Desiccant 78

Changing Desiccant 79 Choice of Desiccant 80

8.3 HygroGen2 Cleaning 81

External surfaces 81 Air Inlet Filters – HG2-S 81 Air Inlet Filters – HG2-XL 81 Chamber 82 Purging internal pipes 82

8.4 Annual Servicing of HygroGen2 82

A1: Calibration Reference Options 83

A1.1 Internal RH Probe Reference 83 A1.2 External RH Probe Reference 84 A1.3 Chilled Mirror Reference 84

A2: Temperature Control 87 A3: Validation – Requirements and Accessories 88

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Table of Contents

Table of Contents

Document Type

Document title

B2: HygroGen2 / Screen Messages 90 B3: HygroGen2-S Specification 91 B4: HygroGen2-XL Specification 92 B5: HygroGen2 Order Codes: 93 C1: HygroGen2 Warranty Statement 96 C2: Manufacturer & Service Centre Contact Information 97 D1: HygroGen2 Uncertainty Framework - Internal RH Probe 98 D2: HygroGen2 Uncertainty Framework - External RH Probe 99 D3: HygroGen2 Uncertainty Framework - Chilled Mirror Reference 100 D4: Dew Point Uncertainty Analysis 101

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

Page

6 of 102

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1 Scope of Document

This instruction manual refers to both HygroGen2 models: HG2-S and HG2-XL, running software version 3.0. To determine the software version that your instrument is running, please refer to the Settings Screen as shown in section 3.4.5. For version 1.x.x, the software revision number is displayed by pressing the “HG Info” button; for version 2.0, select “Info” from the “Service” drop-down menu; for version 2.1 and later, select “HygroGen2 Info” from the “Support” drop-down menu. Equivalent manuals are available on www.rotronic.com for HygroGen2 instruments running software versions 1.x. and 2.x.

For instructions on how to upgrade to version 3.0 please see Section 3.2.

1.1 Introducing the HygroGen2

The HygroGen2 is a generator of controlled relative humidity and temperature environments, primarily for use in calibrating humidity instrumentation, but is also well suited to the calibration of temperature instrumentation, particularly those used for the measurement of temperature in air.

It is a completely self-contained, portable unit requiring no external resources except mains power. This allows technicians to perform calibrations in the laboratory, workshop or on-site.

The HygroGen2 is available in the standard HG2-S version - with 2 litre chamber – and, as of 2016, a larger HG2-XL - with 20 litre chamber.

The HygroGen2 uses a mixed flow method for generating the %rh required by the user. A desiccant cell provides a source of low humidity and a piezoelectric humidifier generates high humidity. A Peltier element is used for heating and cooling the chamber. Measurement and control is provided by a combination of a ROTRONIC HC2-S probe, an embedded Platinum Resistance Thermometer (PRT) and a multi-loop controller. Set-points are entered using the touchscreen front panel display.

1.2 Temperature and Humidity References

The HygroGen2 creates stable temperature and humidity conditions uniformly within its test chamber. Instruments under test (IUTs) are inserted through the chamber door, or placed directly inside, and compared to a reference to calibrate and monitor their performance so that any appropriate adjustments can be made.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

Page

7 of 102

Document title

There are three main relative humidity (RH) calibration reference types that can be used with the HygroGen2. Each has its own advantages and disadvantages, so the reference chosen should be determined by the uncertainty of measurement required.

• Internal control RH probe reference

• External RH probe reference

• Chilled Mirror Hygrometer reference

Corresponding temperature references integrated in the above may be used or additional external temperature references employed (for example, platinum resistance thermometers (PRTs)).

It is vital to consider the comparison of temperatures measured by the reference, the HygroGen2 and IUTs. Because RH is significantly dependent on temperature, temperature measurement should be optimised to get meaningful RH results.

For more details, please see A1: Calibration Reference Options and Appendices D1 to D4 on Uncertainty.

1.3 Optional Enhanced Features: AutoCal, External Reference, Range

Extensions and Remote Control

With the introduction of software version 2.0, the HygroGen2 comes with optional Enhanced Feature upgrades: AutoCal and RH/Temperature Range Extensions. Version 2.1 has more additions to the Enhanced Features range: AutoCal+ and Remote Control. Further enhancements are in development and will be released in subsequent versions.

All Enhanced Features are activated by the application of a licence key, available via your ROTRONIC dealer, and can be added to any HygroGen2. Older units with serial numbers prior to HG2-VCT-1280 may require a service in order to enable network features required for Remote Control.

Low Temperature and Humidity Range Extensions extend the limits of points that can be set on the instrument, creating chamber conditions down to -5 °C and from 2 %rh up to 99 %rh.

AutoCal allows you to pre-program a series of set-points and times, and record the instrument‘s progression through them in a PDF Calibration Certificate which is written to an external USB disk drive. Any values recorded on ROTRONIC HC2-S probes attached to the HygroGen2 via USB adaptors are recorded in the certificate. Probes can be set to automatically adjust to match the HygroGen2 reference probe at predetermined values.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

Page

8 of 102

Document title

Remote Screen Share (Formerly Remote Control) gives the ability to remotely control the HygroGen2 over a network using the open source VNC protocol.

RemoteAPI gives the ability to remotely control and interrogate the HygroGen2 using a series of text based commands over a network; users can write their own software to log and control the HygroGen2.

MBW External Reference (formerly AutoCal+) extends the functionality of AutoCal and RemoteAPI, by integrating MBW/RHS chilled mirror hygrometers (supplied separately) as the external reference.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

Page

9 of 102

Document title

2 Setting up the HygroGen2

2.1 Physical Location

To ensure correct operation please ensure that:

1. The unit is level and stable;

2. There is at least 15 mm clearance underneath and at least 100 mm at the back of the unit to enable

adequate air flow;

3. There is adequate access to the electrical mains connection at the rear of the unit.

Note: The feet on the rear panel are for standing the unit for service purposes and to ensure a sufficient air gap behind the unit. The unit will not operate in the vertical position.

2.2 Electrical Supply

i. Power Isolation

The unit is supplied with a mains cord set. The unit should be disconnected from the electrical supply before the unit is moved, cleaned or has water added or removed.

ii. Earthing

This unit must be earthed. Provision for the safety earth is made through the electrical mains connection (see Figure 2(8) below) to which all parts of the unit requiring earthing are internally connected. An earthed electrical supply is required.

iii. Earth Leakage Current

Due to RF filtering, there is an earth leakage current, within the limits specified in EN 610101:2001. This may affect mains power circuits protected by Residual Current Device (RCD) or Ground Fault Detector (GFD) type circuit breakers (particularly if used in multiples or with other equipment with an earth leakage current on the same supply circuit).

iv. Overcurrent Protection

To protect the internal circuitry against excess currents, the mains supply to the unit must be connected with the mains cord set provided with the unit and to an appropriate mains supply.

v. Voltage Rating

The unit is designed to work within the limits of a 110-230 VAC 50-60 Hz mains supply with voltage fluctuations up to ± 10% of the nominal voltage. The unit is rated impulse-withstand (overvoltage) category II of IEC 60364-4-443. Where occasional voltage transients over 2.5 kV are expected or measured, it may be necessary that the power installation to the unit includes a transient limiting device.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

Page

10 of 102

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vi. Mains Filtration

If there is risk of power spikes or breaks, it is recommended that an Uninterruptable Power Supply (UPS) is used to provide continued power and mains filtration. This should be rated according to the HygroGen2 power specifications (see Appendix B3) and the time required to run/shut down during power outage.

vii. Conductive Pollution

The unit is rated Pollution Degree 2 and must not be operated in environments where conductive pollutants (for example, carbon) may enter the unit. This includes excessive moisture ingress.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

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11 of 102

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Figure 1: Front of HygroGen2-S

Figure 2: Rear of HygroGen2-S

2.3 HygroGen2 Assembly

HG2-S

1) Power switch

2) USB ports (7) (8

3) Touch screen controller

4) Water port

5) Desiccant cell

6) Chamber door

7) Probe aperture bung

8) Handle

1) Sample loop return

2) Sample loop outlet

3) USB ports (2)

4) DVI monitor interface

5) Ethernet socket

6) Type label

7) Fan outlet

8) Electrical mains connection

9) Power switch

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

Page

12 of 102

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i. HygroGen2-S Doors

The HygroGen2-S does not come supplied with a door. There are various standard and customized versions available, depending on the intended use for the instrument, the use of an external reference (see Appendix A1.2) and the instruments under test. Figure 1(6) above shows the 15 mm 5-port version (part code: HG2-D-11111). Other options are listed in

Appendix B4.

To access the HygroGen2 chamber, remove the door. Grip firmly and twist the door anticlockwise. In the event that this proves difficult, cool the chamber first. Occasional instrument application of silicone grease around the door “O” ring seal will ease movement.

Replacement can be in any position and requires only a gentle clockwise twist.

Before using your HygroGen2, make sure that the door is secured and that all probe apertures not in use are sealed with a bung (see Figure 2(7) above) or an appropriate alternative seal.

ii. Desiccant Cell

The unit should be supplied with the desiccant cell in place (see Figure 1(5) above). For further details and best practice for desiccant handling, please see section 8.2.

iii. External Sample Loop

Unless an external sampling system is to be used (see “External Sample Loop Operation” in Appendix A1.3), ensure the sample loop caps (Figure 2(1) and (2) above) are firmly secured.

iv. HC2-S Control Probe

The HygroGen2 chamber conditions are monitored and controlled by a ROTRONIC HC2-S HC2-S-S RH and temperature probe. Depending on the circumstances and whether external references are being used (see Appendix A1.2 External RH Probe Reference), this probe may need to be removed for regular calibration.

See Section 8.1.1 for details on removing the control HC2-S probe.

Note: For speed of response, this probe must be employed without a protective filter.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

Page

13 of 102

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Figure 3: Front of HygroGen2-XL

Figure 4: Rear of HygroGen2-XL

HygroGen2-XL

1) Power switch

2) USB ports (7) (7)

3) Touch screen controller

4) Water port

5) Desiccant cell

6) Chamber door

7) Probe aperture bung

8) Chamber door handle

1) Sample loop return

2) Sample loop outlet

3) USB ports (2)

4) DVI monitor interface

5) Ethernet socket

6) Type label

7) Fan inlets and filter covers

8) Electrical mains connection

9) Power switch

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

Page

14 of 102

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Figure 5: HygroGen2-XL with 19 x 30mm ports

Figure 6: HygroGen2-XL shelving system

i. HygroGen2-XL Door

The HygroGen2-XL is supplied with a door, though customised versions are available. At the time of preparing this manual, the standard configuration has 8 x 30 mm ports; there is also a 19 x 30 mm port version available.

Before using your HygroGen2, make sure that the door is secured and that all probe apertures not in use are sealed with a bung or an appropriate alternative seal.

ii. HygroGen2-XL Shelves

The HygroGen2-XL has three removable shelves, which secure into clips at the back of the chamber and rest on lugs at the front. Secure each shelf into the clips at the back and lower the front of the shelf into place.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

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15 of 102

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Figure 7: HygroGen2-XL cable management through chamber door

iii. HygroGen2-XL Cable Management

For devices placed wholly inside the chamber, it is recommended to secure cables to the shelves using cable-ties and run the cables through a spare port in the door. The port can be sealed using either a cable-gland bung, e.g. HG2-B8-L or some other appropriate sealing/insulation.

iv. Desiccant Cells

The HygroGen2-XL is supplied with two desiccant cells in place (Figure 3(5) above). The instrument will use the top desiccant cell by default and automatically switch over to using the bottom one, should the top one need recharging. The instrument will display “Desiccant Low” and the desiccant cell can removed and recharged. Should it be left, and the bottom one become equally run down, the instrument will continuously switch between the two cells; the drying function will be impaired until at least one is recharged. The desiccant cell currently in use is displayed on the Settings screen on the desiccant level indicator.

Please note the desiccant indicator will only give a meaningful reading after it has been running for more than -15% power for more than a minute through a particular cell. For further details and best practice for desiccant handling, please see section 8.2.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

Page

16 of 102

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v. External Sample Loop

Unless an external sampling system is to be used (see “External Sample Loop Operation” in

Appendix A1.3), ensure the sample loop caps (Figure 2(1) and (2) above) are firmly secured.

vi. HC2-S Control Probe

See Section 8.1.2 for details on removing the control HC2-S.

Note: For speed of response, this probe must be employed without protective filters.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

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17 of 102

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Figure 8: How to fill and empty the Water Reservoir

2.4 Water Reservoir

The HygroGen2 requires 50-80 ml of demineralised water in the internal reservoir. Either reverse osmosis (RO) or de-ionised water is recommended. It is NOT recommended to use distilled water as this readily absorbs atmospheric CO2 to form carbonic acid which can corrode components within the humidifier.

Insufficient water will deactivate the humidification system. As long as extreme care is taken not to overfill the water reservoir, the HygroGen2 may be filled and emptied either with the unit powered up or shut down.

i. To fill the HygroGen2:

a. Insert the tube of the dosing syringe, with the plunger fully depressed, 10 mm into the water

port and extract any residual water by drawing out the plunger.

b. Depress the collar on the water port (Figure 1(4) above) and remove the dosing syringe tube.

Wipe up any spilt water with an absorbent cloth immediately.

c. Fill the dosing syringe with 80 ml of demineralised water. Insert the end of the dosing syringe

tube firmly back into the water port and discharge the syringe steadily. (If water leaks during this operation the filler tube is not correctly inserted in the water port.)

d. Depress the collar on the water port to remove the dosing syringe tube. Wipe up any spilt

water with an absorbent cloth immediately.

e. A water level indicator is shown in the Settings Screen (see section 3.4.5).

Caution: Do not overfill the HygroGen2

Overfilling of the unit will result in poor humidification and, in extreme cases, water may be pumped into the chamber. If the HygroGen2 is overfilled, the humidifier should be fully emptied and then refilled with 50-80 ml of water (as described above). If there is water present in the chamber of the HygroGen2, this should be removed using an absorbent cloth. Ensure the

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

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Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

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18 of 102

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HygroGen2 is switched off and the mains power unplugged before manually drying the chamber.

ii. To empty the HygroGen2:

a. Insert the tube of the dosing syringe, with the plunger fully depressed, 10 mm into the water

port and extract any water by drawing out the plunger.

b. Depress the collar on the water port to remove the dosing syringe tube. Wipe up any spilt

water with an absorbent cloth immediately.

c. Water discharged from the HygroGen2 may be stored safely and reused at a later date.

Note: The HygroGen2 should always be emptied if it is being shipped or stored (see

section 5.3 Preparing the Unit for Transit or Storage). This will prevent ingress of water

into the chamber should the unit be inverted and prevent possible frost damage.

iii. Ultra-violet sterilisation lamp

As a precaution against any microbial and algae water contamination, HygroGen2 incorporates an Ultra Violet (UV) sterilisation lamp within the water reservoir. No user intervention is required - HygroGen2 auto-cycles the process.

Under no circumstance should the water reservoir be opened by non-qualified personnel. Direct exposure to UV lamps can cause burns or blindness.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

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19 of 102

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3 HygroGen2 - Basic Operation

This applies to all HygroGen2 models. For details on the operation of optional Enhanced Features, see section 4.

3.1 Switching On

a. Ensure the electrical mains supply is correctly plugged in and switched on. b. Switch the unit on by pressing the Power Switch (see Figure 1(1) above) once. c. The fans within the unit will switch on giving an immediate audible indication the unit is

powered.

d. The controller will power up and display the controller home screen (as shown in Figure 12).

On power up:

• The temperature and humidity set-points default to the last set values.

• The temperature and humidity control defaults to the last set condition.

If the “Low Water Level” alarm is displayed, then the unit should be filled as described in

section 2.4. Humidification is disabled until water is filled.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

Instruction Manual

Instruction Manual for Software

Version 3.0

Document Type

Page

20 of 102

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3.2 Upgrading HygroGen2 Firmware

To determine the latest version of the HygroGen2 firmware, please consult the ROTRONIC website:

https://www.rotronic.com/en-gb/humidity-measurement-feuchtemessungtemperaturmessung/humidity-measurement-feuchte-messung/humidity-calibrationkalibrierung/hygrogen2/hygrogen2-s.html

The firmware version your HygroGen2 is running can be determined via the Settings screen, selecting the “Support” drop-down menu and choosing “HygoGen2 Information”. For further details see Section 3.4.7.

Updating HygroGen2 firmware from earlier version 1.x or 2.x

If upgrading from version 1.x or 2.x a FULL CLEAN INSTALL is required. Please see separate documentation:

https://www.dropbox.com/s/73u16w6sd5l67fp/E-M-HG2-S-V3.0Installation%20instruction.pdf?dl=0

Updating HygroGen2 firmware from earlier version 3.x

a. On a PC, download the latest version 3.x.x.x of the HygroGen2 Controller Software via

https://www.rotronic.com/en-gb/humidity-measurement-feuchtemessungtemperaturmessung/humidity-measurement-feuchte-messung/humidity-calibrationkalibrierung/hygrogen2/hygrogen2-s.html

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

Document code

Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

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b. Unzip this file to the root of a USB stick.

The file structure should look like this when completed successfully:

Any other file structure, or root director folder name will result in the HygroGen2 not finding the updater.

c. If going on to update HW4, make a note of your HW4 serial number, by launching HW4 and

clicking Registration on the startup screen (see section 6.2 for further details).

d. Reboot the HygroGen2 into Configuration Mode, by going into the Settings, then select “Update

Software” from the “Updates” drop-down menu.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

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Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

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e. Click OK to reboot the HG2 into configuration mode.

f. Insert the USB stick into any port in the HygroGen2.

g. Select “Update HygroGen“ from the “Updates“ drop-down menu.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

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Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

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h. The sceen will go black and an installation interface appear. Follow the on screen instructions,

and agree to the terms and conditions.

i. At the end of the process, click Next and the HygroGen2 Configuration Mode page will

reappear.

j. Click OK to reboot into Operational Mode or continue below to update the built-in HW4

software.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

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Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

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Updating HW4 version

To determine the latest version available of the HygroGen2 built-in HW4 software, please consult the ROTRONIC website:

https://www.rotronic.com/en-gb/humidity-measurement-feuchtemessungtemperaturmessung/humidity-measurement-feuchte-messung/humidity-calibrationkalibrierung/hygrogen2/hygrogen2-s.html

The HW4 software version your HygroGen2 is running can be determined via the Settings screen, selecting the “Support” drop-down menu and choosing “HygoGen2 Information”. For further details see Section 3.4.7.

Please ensure the HygroGen2 is running the latest version of the firmware before updating HW4 (see section above).

a. If you have not already made a note of your HW4 serial key, please ensure you are in Operational

Mode and launch HW4, and then identify the key selecting ‘Registration’ from the startup screen (see section 6.2 for further details).

b. On a PC, download HW4 v3.8 for Hygrogen2.

c. Unzip this file to the root of the same USB stick. The file structure should look like this when

completed successfully:

It is essential the folder in the root director is called “HW4 Update”.

d. Safely eject the USB stick from the PC.

e. On the HygroGen2, if not already in Configuration Mode, go to the Settings Page and select

“Update Software” from the “Updates” drop-down menu. Press OK and the HygroGen2 will reboot into Configuration Mode.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

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Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

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f. Select Updates and then Update HW4.

g. Observe the on-screen progress

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

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Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

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h. When complete, the HG2 will report HW4 Update Succesful.

i. Click OK to reboot.

j. The HygroGen2 will return to standard mode. Start HW4 and re-enter the registration code

recorded previously to enable full operation.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

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Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

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Figure 9: Configuration Mode

3.3 Configuration Mode Settings

Certain settings on the HygroGen2 must be made in Configuration Mode. From Standard Operation Mode, go to the Settings screen, then the “Settings” drop-down menu and select either “Network”, “Date and Time”, “Touchscreen”, or “Update Software”. All four options effectively do the same thing (i.e. reboot the HygroGen2 into Configuration Mode); press “OK” to restart the HygroGen2.

Network Settings

Prior to machine serial number VCT-HG2-1281, the network port on the back of the HygroGen2 was physically disabled. Since this unit, and for every unit that has received a service since January 2013, the network port has been physically enabled, but its functionality has been disabled in software.

As of v2.1, there is an option to enable the functionality, which is required for the Remote Control/Support Enhanced Feature. If you do not intend to use the Remote features, the Network functionality can still be enabled, to no disadvantage, but some organisations may stipulate it is turned off before the instrument can be used.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

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Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

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Figure 10: Network Settings

By default, when v2.1 is installed, the network port functionality is disabled. To enable it, select “Network” from the “Settings” drop-down menu from within the Configuration Mode “Settings and Updates” screen.

To turn on the functionality, press the “After restart” button so that it shows “On”. Review and accept the legal disclaimer that pops up in order to continue. Press OK to go back to the “Settings and Updates” screen and then press OK to restart. The instrument will restart back into Configuration Mode to complete the next step. When rebooted, please reselect “Network” via the “Settings” drop-down menu.

Plug the HygroGen2 into your network using a standard RJ-45 Ethernet cable. If network functionality is not configured, “Network Status” will show as “down”. If it is configured, and assuming the network cable is attached to other networking hardware, it will show as “OK”, otherwise it will show as “unplugged”.

PLEASE note: if your instrument has serial number VCT-HG2-1280 or earlier and has NOT been serviced since January 2013, your instrument requires a physical modification. Please contact your ROTRONIC distributor who will arrange for this operation to be performed. Without this modification, the Network Status will show as “unplugged” even if it is plugged in correctly. Please also note, physical modifications made by anyone other than Authorised Service Centres will void the HygroGen2 warranty.

With the HygroGen2 plugged into a network, IP settings need to be configured. Networking addressing can be set to obtain an address automatically via DHCP, if your network supports it, or manually via “Static”. Please contact your local IT administrator for advice, if unsure. You may be required to advise the network hardware (MAC) address of the instrument. This can be found in the “HygroGen2 Info” via the “Support” drop-down menu.

E-M-HG2-S-XL-V3.0

Rotronic AG Bassersdorf, Switzerland

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Unit

HygroGen2: Humidity and Temperature Generator

with AutoCal, MBW External Reference, Remote Screen Share, RemoteAPI and Range Extension options.

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Version 3.0

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Figure 11: Date and Time Properties

The IP address assigned to your instrument will be reported in the Network Settings interface and via the “HygroGen2 Info” screen. The HygroGen2 will assign itself a network name/identity. This can be changed within the interface. It is recommended to change it to the instrument’s serial number, though local network policies may require something else.

Operation of the Remote Control functionality is described in section 4.3.

Date and Time Settings

Date and time stamps are included in AutoCal and HW4 logged data.

To adjust these settings, select the “Date and Time” option from the “Settings” drop-down menu on the “Settings and Updates” screen.

International Keyboard

Please Section 7.1 for details about configuring external input peripherals. NB Configuration mode is not required to alter this setting.

External Monitor

Please Section 7.2 for details about configuring external output peripherals. NB Configuration mode is not required to alter this setting.

+ 72 hidden pages

Rotronic HygroGen2 Operating Manual

Specifications and Main Features

Frequently Asked Questions

User Manual