Rockwell Automation 2711P-RDT12H User Manual

High-bright Display Modules

Catalog Number 2711P-RDT12H
Topic Page
Important User Information 2 Environment and Enclosure 3 Outdoor Installation 4 Hazardous Locations 5 Environnements dangereux 6 Wiring and Safety Guidelines 9 About the Terminals 10 Install the Terminal 11 Logic Module Compatibility 15 External Power Supply For Nonisolated DC Terminals 16 External Power for Isolated DC Terminals 16 Remove and Install the Power Terminal Block 18 DC Power Connections 19 Troubleshooting 21 Ethernet Cable 21 Additional Resources 27
Installation Instructions
About the Module
This document provides instructions on how to install the PanelView Plus or PanelView Plus CE high-bright display module in a panel or enclosure.
Refer to the installation instructions shipped with the logic module and communication module for field installation of these components.
2 High-bright Display Modules

Important User Information

Solid state equipment has operational characteristics differing from those of electromechanical equipment. Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls (Publication SGI-1.1 available from your local Rockwell Automation sales office or online at
http://literature.rockwellautomation.com
equipment and hard-wired electromechanical devices. Because of this difference, and also because of the wide variety of uses for solid state equipment, all persons responsible for applying this equipment must satisfy themselves that each intended application of this equipment is acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
) describes some important differences between solid state
WARNING
IMPORTANT
ATTENTION
SHOCK HAZARD
BURN HAZARD
Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or death, property damage, or economic loss.
Identifies information that is critical for successful application and understanding of the product.
Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard and recognize the consequences.
Labels may be on or inside the equipment (for example, drive or motor) to alert people that dangerous voltage may be present.
Labels may be on or inside the equipment (for example, drive or motor) to alert people that surfaces may reach dangerous temperatures.
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Environment and Enclosure

See the Outdoor Installation section for additional enclosure and certification information on the high-bright display modules.
ATTENTION
This equipment is intended for use in a Pollution Degree 2 industrial environment, in overvoltage Category II applications (as defined in IEC publication 60664-1), at altitudes up to 2000 m (6561 ft) without derating.
This equipment is considered Group 1, Class A industrial equipment according to IEC/CISPR Publication 11. Without appropriate precautions, there may be potential difficulties ensuring electromagnetic compatibility in other environments due to conducted as well as radiated disturbance.
This equipment is supplied as open-type equipment. It must be mounted within an enclosure that is suitably designed for those specific environmental conditions that will be present and appropriately designed to prevent personal injury resulting from accessibility to live parts. The interior of the enclosure must be accessible only by the use of a tool. The terminals meet specified NEMA Type and IEC ratings only when mounted in a panel or enclosure with the equivalent rating. Subsequent sections of this publication may contain additional information regarding specific enclosure type ratings that are required to comply with certain product safety certifications.
In addition to this publication, see:
Industrial Automation Wiring and Grounding Guidelines, for additional installation
requirements, Allen-Bradley publication 1770-4.1
NEMA Standards publication 250 and IEC publication 60529, as applicable, for
explanations of the degrees of protection provided by different types of enclosure.
.
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Outdoor Installation

When using the high-bright display module, catalog number 2711P-RDT12H, outdoors, considerations in maximizing the field life of the front bezel and display are:
selecting the proper enclosure.
orientation of the terminal.
Both ultraviolet and infrared radiation can reduce the field life of any electronic device. While the materials used in the terminal bezels provide long field life, that life can be improved by proper installation.
Ultraviolet (UV) radiation from the sun causes all plastics to fade or yellow and become brittle over time. Using an antiglare overlay, catalog number 2711P-RGT12, will protect the front of the terminal from direct exposure to UV radiation and greatly increase its field life.
When installing the high-bright display module in an environment where the front of the terminal will be in direct sunlight during the hottest part of the day and the external ambient temperature can exceed 40 °C (104 °F), use the visor kit, catalog number 2711P-RVT12. The visor reduces the solar load on the front of the display and helps to maintain internal temperatures within specification.
The high-bright display module has a built-in temperature sensor that automatically reduces the backlight intensity if the temperature inside the cabinet exceeds 55 °C (131 °F). This reduces the risk of damage to the display.
The paint color, size, and power dissipated by the internal components of an enclosure affect the temperature rise inside the cabinet. Hoffman, a Rockwell Automation Encompass Partner, has information to assist you with enclosure selection and heating/cooling accessories to meet the temperature requirements of the installed equipment. See website http://www.hoffmanonline.com
Stirring fans or active cooling may be required in high altitude and high ambient temperature locations to keep the internal enclosure temperature below 55 °C (131 °F). Use a heater in installations where the ambient temperature is below 0 °C (32 °F).
The backlight of the high-bright display generates a significant amount of heat when set to full intensity. To minimize the amount of heat generated and extend the life of the backlight, decrease the display intensity by using the screen saver with a 5…10 minute delay.
Avoid placing the terminal on the south (north in the southern hemisphere) or west side of the cabinet, if possible. This will reduce the heat rise due to solar loading during the hottest part of the day.
Mount the terminal vertically to minimize solar loading on the display. Do not mount the terminal in a sloped enclosure if it will be exposed to direct sunlight.
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.
High-bright Display Modules 5

Hazardous Locations

This equipment is suitable for these locations:
Class I, Division 2 Groups A, B, C, D
Class I, Zone 2, Group IIC
Class II, Division 2 Groups F, G
Class III
Ordinary, nonhazardous locations only
The following statement applies to use in hazardous locations.
WARNING
Explosion Hazard
Substitution of components may impair suitability for hazardous locations.
Do not disconnect equipment unless power has been switched off and area is known to
be nonhazardous.
Do not connect or disconnect components unless power has been switched off.
All wiring must comply with N.E.C. articles 501, 502, 503, and/or C.E.C. section 18-1J2
as appropriate.
Peripheral equipment must be suitable for the location in which it is used.
The terminals have a temperature code of T4 when operating in a 55 °C (131 °F) maximum ambient temperature. Do not install the terminals in environments where atmospheric gases have ignition temperatures less than 135 °C (275 °F).
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Environnements dangereux

Cet équipement ne peut être utilisé que dans les environnements suivants :
Classe I, Division 2, Groupes A, B, C, D
Classe II, Division 2, Groupes F, G
Classe III
ou environnements non-dangereux
La mise en garde suivante s’applique à une utilisation en environnement dangereux.
AVERTISSEMENT
DANGER D’EXPLOSION
La substitution de composants peut rendre cet équipement impropre à une
utilisation en environnement dangereux.
Ne pas déconnecter l’équipement sans s’être assuré que l’alimentation est
coupée ou que l’environnement est classé non dangereux.
Ne pas connecter ou déconnecter des composants sans s’être assuré que
l’alimentation est coupée.
L’ensemble du câblage doit être conforme, selon le cas, aux articles 501-4(b),
502-4(b) et 503-3(b) du Code national de l’électricité des Etats-Unis.
L’équipement périphérique doit être adapté à l’environnement dans lequel il est
utilisé.
Le code de température de fonctionnement des terminaux PanelView Plus et PanelView Plus CE est T4 pour une température ambiante maximale de 55 °C. N’installez pas les terminaux dans des environnements contenant des gaz atmosphériques inflammables à moins de 135 °C.
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USB Ports
The terminals contain universal serial bus (USB) ports that comply with hazardous location environments. This section details the field-wiring compliance requirements and is provided in accordance with the National Electrical Code, article 500.
PanelView Plus 700 to 1500 Terminals Control Drawing
Associated Nonincendive Field Wiring Apparatus
PanelView Plus 700 to 1500 Host Product
Nonincendive Field Wiring Apparatus
Nonincendive Field Wiring
USB Port
USB
Peripheral
Device
Table 1 - PanelView Plus 700 to 1500 USB Port Circuit Parameters
C
V
oc
5.25V DC 1.68 A 10 µF 10 µF 15 µH 15 µH
I
sc
Groups A and B Groups C and D Groups A and B Groups C and D
a
Selected nonincendive field wiring apparatus must have nonincendive circuit parameters conforming with Table 2.
L
a
Table 2 - Required Circuit Parameters for the USB Peripheral Device
V
max
I
max
Ci + C
+ L
L
i
cable
cable
V
I
Ca
L
oc
sc
a
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Application Information
Per the National Electrical Code the circuit parameters of nonincendive field wiring apparatus for use in hazardous locations shall be coordinated with the associated nonincendive field wiring apparatus such that their combination remains nonincendive. The PanelView Plus 700 to 1500 and the USB peripheral device shall be treated in this manner.
The circuit parameters of the PanelView Plus 700 to 1500 USB port are given in Table 1. The USB peripheral device and its associated cabling shall have circuit parameters with the limits given in Table 2 for them to remain nonincendive when used with the PanelView Plus 700 to 1500 USB port. If cable capacitance and inductance are not known the following values from ANSI/ISA-RP 12.06.01-2003 may be used:
= 60 pF/ft
C
cable
= 0.20 µH/ft
L
cable
Nonincendive field wiring must be wired and separated in accordance with
501.10(B)(3) of the National Electrical Code (NEC) ANSI/NFPA 70 or other local codes as applicable.
This associated nonincendive field wiring apparatus has not been evaluated for use in combination with another associated nonincendive field wiring apparatus.
Symbol Definitions
V
oc
I
sc
V
max
I
max
C
i
C
a
L
i
L
a
Open circuit voltage of the host USB port.
Maximum output current of the host USB port.
Maximum applied voltage rating of the USB peripheral device.
shall be greater than or equal to Voc in Table 1 (V
V
max
Maximum current to which the USB peripheral device can be subjected.
I
shall be greater than or equal to Isc in Table 1 (I
max
Maximum internal capacitance of the USB peripheral device.
Maximum allowed capacitance of the USB peripheral device and its associated cable. The
of the USB peripheral device and C
sum of C
i
than or equal to C (C
+ C
i
cable
Ca).
a
Maximum internal inductance of the USB peripheral device.
Maximum allowed inductance of the USB peripheral device and its associated cable. The
of the USB peripheral device and L
sum of L
i
or equal to L
+ L
(L
i
cable
a
La).
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V
max
oc ).
Isc).
max
of the associated cable shall be less
cable
of the associated cable shall be less than
cable
High-bright Display Modules 9

Wiring and Safety Guidelines

Use publication NFPA 70E, Electrical Safety Requirements for Employee Workplaces, IEC 60364 Electrical Installations in Buildings, or other applicable wiring safety requirements for the country of installation when wiring the devices. In addition to the NFPA guidelines:
connect the device and other similar electronic equipment to its own branch
circuit.
protect the input power by a fuse or circuit breaker rated at no more than
A.
15
route incoming power to the device by a separate path from the
communication lines.
cross power and communication lines at right angles if they must cross. Communication lines can be installed in the same conduit as low level DC I/O lines (less than 10V).
shield and ground cables appropriately to avoid electromagnetic interference (EMI).
Grounding minimizes noise from EMI and is a safety measure in electrical installations.
For more information on grounding recommendations, refer to the National Electrical Code published by the National Fire Protection Association.
For more information, refer to Wiring and Grounding Guidelines for PanelView Plus Devices Technical Data, publication 2 publication in the literature library at this website at
http://literature.rockwellautomation.com.
711P-TD001. You can locate this
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About the Terminals

The PanelView Plus terminals have these modular components:
1250 high-bright touch display module
Logic module with DC power, CompactFlash card slot, Ethernet port, serial
port, USB ports
Internal CompactFlash card with firmware or operating system, RAM memory (SO-DIMM)
Communication module for specific communication protocols
High-bright display modules are available only as separate components. Logic modules and communication modules must be ordered separately.
Display Module
Communication Module
Logic Module
CompactFlash Card Slot
USB Ports
Serial Port
Power Input, DC
Ethernet Port
Attach the logic module and communication module to the display module before panel installation. See the instructions shipped with each module.
The logic module for the terminals is available with or without RAM and CompactFlash preinstalled. If memory is ordered separately, you must install the memory before attaching the logic module to the display module. See the instructions shipped with the logic module.
Parts List
These items are shipped with the terminals:
Power terminal block
Mounting clips
FactoryTalk View software preloaded
Installation instructions and panel cutout template
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Required Tools
These tools are required for installation:
Panel cutout tools
Small, slotted screwdriver
Torque wrench (lbin)
Install the Terminal
Before installing the terminal in a panel, review these topics:
Mounting clearances
Panel cutout dimensions
Product dimensions
Mounting Clearances
Allow adequate clearance around the terminal, inside the enclosure, for adequate ventilation. Consider heat produced by other devices in the enclosure. The ambient temperature around the terminals must be between 0…55 °C (32…131 °F).
These minimum clearances are required for ventilation:
Top clearance: 51 mm (2 in.)
Bottom clearance: 102 mm (4 in.)
Side clearances: 25 mm (1 in.)
Back clearance: 25 mm (1 in.)
Minimum side clearance for insertion of memory card is 102 mm (4 in.).
Panel Cutout Dimensions
Use the full size template shipped with your terminal to mark the cutout dimensions.
The 1250 Touch PanelView Plus and PanelView Plus CE Terminals are 257 mm (10.11 in.) high and 338 mm (13.29 in.) wide.
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Mount the Terminal in a Panel
Four mounting clips secure the terminal to the panel.
ATTENTION
Disconnect all electrical power from the panel before making the panel cutout. Make sure the area around the panel cutout is clear. Take precautions so metal cuttings do not enter any components already installed in
the panel. Failure to follow these instructions may result in personal injury or damage to panel
components.
Follow these steps to mount the terminal in a panel.
1. Cut an opening in the panel by using the panel cutout shipped with the terminal.
2. Make sure the terminal sealing gasket is properly positioned on the terminal. This gasket forms a compression type seal. Do not use sealing compounds.
Sealing Gasket
3. Place the terminal in the panel cutout.
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4. Slide the ends of the mounting clips into the slots on the terminal.
Mounting Clip
Mounting Clip Slot
5. Tighten the mounting clip screws by hand until the gasket seal contacts the mounting surface uniformly.
6. Tighten the mounting clip screws to a torque of 0.90…1.1 N•m
lbin) by using the specified torque sequence, making sure not to
(8…10 over-tighten.
14
4 Clips
3
ATTENTION
2
Tighten the mounting clips to the specified torque to provide a proper seal and prevent damage to the product. Rockwell Automation assumes no responsibility for water or chemical damage to the product or other equipment within the enclosure because of improper installation.
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Product Dimensions
The illustration shows product dimensions for the PanelView Plus or PanelView Plus CE 1250 touch screen terminals with the high-bright display module. Depth dimensions are shown for:
base configured unit (display module and logic module).
base configured unit with communication module.
Measurements are in mm (in).
1250
High-bright Touch Screen
363
(14.30)
a 74 (2.90) Display to Logic Module b 101 (3.99) Display to Communication Module
a
b
282
(11.12)
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Logic Module Compatibility

The high-bright display module is only compatible with the following DC logic modules.
PanelView Plus and PanelView Plus CE Logic Modules
Cat. No. Description PanelView Plus or PanelView Plus CE 700 to 1500 Logic Modules
2711P-RP Logic module without flash/RAM memory, DC input 2711P-RPD Logic module without flash/RAM memory, isolated DC input
PanelView Plus 700 to 1500 Logic Modules
2711P-RP1 Logic module with 64 MB flash/64 MB RAM, DC input 2711P-RP1D Logic module with 64 MB flash/64 MB RAM, isolated DC input 2711P-RP2 Logic module with 128 MB flash/128 MB RAM, DC input 2711P-RP2D Logic module with 128 MB flash/ 128 MB RAM, isolated DC input 2711P-RP2DK Conformal-coated logic module with 128 MB flash/128 MB RAM, isolated DC input 2711P-RP2K Conformal-coated logic module with 128 MB flash/128 MB RAM, DC input 2711P-RP3 Logic module with 256 MB flash/256 MB RAM, DC input 2711P-RP3D Logic module, 256 MB flash/256 RAM, isolated DC input
PanelView Plus CE 700 to 1500 Logic Modules
2711P-RP6 PanelView Plus CE logic module with 128 MB flash/128 MB RAM, DC input 2711P-RP6D PanelView Plus CE logic module with 128 MB flash/128 MB RAM, isolated DC input 2711P-RP6K
2711P-RP6DK PanelView Plus CE conformal-coated logic module with 128 MB flash/128 MB RAM, isolated
2711P-RP7 PanelView Plus CE logic module with 256 MB flash/256 MB RAM, DC input 2711P-RP7D PanelView Plus CE logic module with 256 MB flash/256 MB RAM, isolated DC input
(1)
These logic modules are compatible with any of the 2711P-RWx internal CompactFlash cards.
PanelView Plus CE conformal-coated logic module with 128 MB Flash/128 MB RAM, DC input
DC input
(1)
The high-bright display module is not compatible with AC logic modules catalog number 2711P-RPxAx.
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External Power Supply For Nonisolated DC Terminals

TIP
To identify nonisolated DC logic modules refer to the PanelView Plus Terminals User Manual, publication 2711P-UM001
.
Use a single, 24V DC power supply, such as catalog number 2711P-RSACDIN, to power each PanelView Plus device. Using a separate, isolated and ungrounded source to power each terminal prevents ground loop currents from damaging the terminals.
The output on the power supply must be isolated from the input and not connected to earth/ground.
ATTENTION
Use a Class 2 or SELV supply as required by local wiring codes for your installation. The Class 2 and SELV power sources provide protection so that under normal and single-fault conditions, the voltage between the conductors, and between the conductors and functional earth or protective earth does not exceed a safe value.
Multiple AC Power Supplies to Power Multiple DC Terminals
L1L2
AC/DC Power Supply
(2711P-RSACDIN) DC+
DC- DC+ DC-
Circuitry
PanelView Plus
AC/DC Power Supply
PanelView Plus
L1L2
(2711P-RSACDIN)
Circuitry

External Power for Isolated DC Terminals

TIP
Use an SELV or PELV 24V DC power supply, such as catalog number 2711P-RSACDIN, to power the isolated DC PanelView Plus terminal.
The isolated DC terminals may be powered by the same power source as other equipment.
ATTENTION
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Isolated DC logic modules are identified by catalog number 2711P-RPxDx.
Use an SELV or PELV supply as required by local wiring codes for your installation. The SELV and PELV power sources provide protection so that under normal and single fault conditions, the voltage between conductors and earth ground does not exceed a safe value.
High-bright Display Modules 17
Earth/Ground Connection
PanelView Plus devices with a DC power input have an earth/ground terminal that you must connect to a low-impedance earth/ground. The earth/ground connection is on the rear of the display module.
IMPORTANT
The earth/ground connection to ground is mandatory. This connection is required for noise immunity, reliability, and Electromagnetic Compliance (EMC) with the European Union (EU) EMC directive for CE-mark conformance. This connection is required for safety by Underwriters Laboratory.
The earth/ground terminal requires a minimum wire gauge.
Earth/Ground Wire Specifications for DC Power
Attribute Value
Symbol
Wire Type Stranded or solid, Cu 90 °C (194 °F) Wire Gauge 14…10 AWG Terminal Screw Torque 1.13…1.36 N•m (10…12 lb•in)
On most PanelView Plus devices, the earth/ground terminal is internally connected to the DC- terminal within the product.
ATTENTION
Damage or malfunction can occur when a voltage potential exists between two separate ground points. Make sure the terminal does not serve as a conductive path between ground points at different potentials.
The PanelView Plus devices have isolated and nonisolated communication ports.
GND
For more information refer to the PanelView Plus Terminals User Manual, publication 2711P-UM001
.
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Remove and Install the Power Terminal Block
The terminals ship with a power terminal block installed. You can remove and reinstall the terminal block for ease of installation, wiring, and maintenance.
WARNING
ATTENTION
Explosion Hazard
Substitution of components may impair suitability for hazardous locations.
Do not disconnect equipment unless power has been switched off and area is known to
be nonhazardous.
Do not connect or disconnect components unless power has been switched off.
All wiring must comply with N.E.C. articles 501, 502, 503, and/or C.E.C. section 18-1J2
as appropriate.
Peripheral equipment must be suitable for the location in which it is used.
Disconnect all power before installing or replacing components. Failure to disconnect power may result in electrical shock or damage to the terminal.
Series A to D, DC logic modules use a three-position terminal block.
Series E or later, DC logic modules use a two-position terminal block.
Follow these steps to remove the terminal block.
1. Loosen the two screws that secure the terminal block.
2. Gently pull the terminal block away from the connector.
Two-position Terminal Block (Series E or later logic module)
Three-position Terminal Block (Series A to D logic modules)
Follow these steps to install the terminal block.
1. Reattach the terminal block to the connector until seated.
2. Tighten the two screws that secure the terminal block to the connector.
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DC Power Connections

DC-powered PanelView Plus devices have an integrated 24V DC power supply. Both isolated and nonisolated power supplies have these ratings:
24V DC nominal (18…32V DC)
70 W maximum (2.9 A at 24V DC)
The power supply is internally protected against reverse polarity of the DC+ and DC- connections.
The input power terminal block supports these wire sizes.
Wire Specifications for DC Input Power Terminal Block
Attribute Value
Wire Type
Dual-wire Gauge Single-wire Gauge 22…14 AWG Terminal Screw Torque
Logic module, series A to D Logic module, series E and later
(1)
Two-wire max per terminal.
(1)
Stranded or solid, Cu 90 °C (194 °F)
22…16 AWG
0.23…0.34 N•m (2…3 lb•in)
0.56 N•m (5 lb•in)
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Connect DC Power
WARNING
Explosion Hazard - Do not disconnect equipment unless power has been switched off and the area is known to be nonhazardous.
Disconnect all power before installing or replacing components. Failure to disconnect power may result in electrical shock or damage to the terminal.
Follow these steps to connect the terminal DC power.
1. Verify that the terminal is not connected to a power source.
2. Secure the DC power wires to the terminal block.
Follow the markings on the terminal blocks and the terminal for proper connections.
3. Secure the earth/ground wire to the earth/ground terminal screw at the bottom of the display.
DC Power Supply Connections
Three-position Terminal Block (Series A to D logic modules)
DC-
Two-position Terminal Block (Series E or later logic modules)
GND
+
+
DC+
Earth/Ground to Ground Bus
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GND
DC -
DC+
High-bright Display Modules 21

Ethernet Cable

For PanelView Plus 700 to 1500 terminals, use Belden 7921A shielded Ethernet Category 5e cable according to TIA 568-B.1 and RJ45 connector according to IEC 60603-7 for compliance with the European Union 89/336/EEC EMC Directive.
The maximum cable length between the terminal’s Ethernet port and a 10/100 Base-T port on an Ethernet hub (without repeaters or fiber) is 100 m (328 ft). For additional information, refer to the EtherNet/IP Media Planning and Installation Manual, publication ENET-IN001.
WARNING
Do not connect or disconnect any communication cable with power applied to this device or any device on the network. An electrical arc could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding.

Troubleshooting

If the terminal is not operating correctly, check the power, display settings, status indicators, and review the system start-up and error messages.
Check for Adequate Power
A terminal that does not receive adequate power could cause unpredictable behavior. Verify the power requirements in the Specifications
Check Status Indicators
The terminal has two status indicators to isolate operating problems.
COMM indicator (green) for communication
FAULT indicator (red) for hardware faults
COMM and FAULT Indicators
table.
When the terminal starts, the fault indicator should be off, except for a few brief flashes, and the comm indicator on. If the indicators remain off, the power supply or logic module has failed. Check the power cable. If the power is not within range, replace the power supply. If the power is within range, replace the logic module.
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After a successful startup, both indicators are off and controlled by the application running on the terminal.
The table shows indicator states if the terminal powers up and stops during startup.
Indicator States if the Terminal Stops During Startup
Fault (Red) Indicator
Blinking red indicator identifies a recoverable error.
Blinking Off Last firmware download failed. Reload firmware by using Firmware
Blinking Blinking EBC boot loader firmware failed
Blinking On Windows CE OS firmware failed
Solid red indicator identifies a nonrecoverable or fatal error.
On Off Fatal hardware error occurred. Replace the logic module. On Blinking Fatal hardware error in display. Replace the display module.
Comm (Green) Indicator
Description Recommended Action
Upgrade Wizard (FUW) utility.
or is missing.
or is missing.
Reload firmware by using Firmware Upgrade Wizard (FUW) utility.
Reload firmware by using Firmware Upgrade Wizard (FUW) utility.
Check the Display
If the terminal display is dim or unreadable:
check the brightness setting of the display. From Configuration mode on the
terminal, access Terminal Settings>Display Intensity.
check the Screen Saver settings. The backlight may be turning off or
dimming the display unexpectedly. From Configuration mode on the terminal, access Terminal Settings>Display>Screen Saver.
check the display temperature. From the Configuration mode on the
terminal, access Terminal Settings>Display>Display Temperature. The high-bright display module has a built-in temperature sensor that
automatically reduces the backlight intensity if the temperature inside the cabinet exceeds 55 °C (131 °F).
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Start-up Information Messages
Start-up information messages display in a specific sequence on the terminal during startup and typically display for a few seconds. These messages do not require that you perform any action.
Message # Message Description
37 Video Initialized Configures and initializes the graphics video system. 30 Watchdog Test Tests the watchdog circuitry to verify system integrity. 1 RAM Test Tests the RAM memory. 31 Stuck Key Checks the integrity of the function key hardware.
31.5 Stuck Touch Checks the integrity of the touch screen hardware. 32 Battery Test Checks the integrity of the battery hardware.
2.5 Registry Search Locates and loads the most recent, valid registry. Multiple copies of
2 Image Search Checks for a new OS firmware upgrade on the external CompactFlash
50 External CF Transfers a new OS firmware upgrade from the external
23 Internal CF Programs the OS firmware just downloaded into the internal flash
24 CRC Check Checks the integrity of the OS firmware. 28 Starting System Launches the operating system (OS). 29 System Check ### Internal file system integrity check (### is percent progress indicator).
29.1 System Check Internal file system integrity check disabled. Contact technical
the registry are maintained. If power is lost during a registry update, a valid registry is available the next time power is applied to the terminal.
card and the serial port.
CompactFlash card to the terminal. Message may display for several minutes.
memory. Message may display for several minutes.
support.
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24 High-bright Display Modules
Start-up Error Messages
When an error occurs, the terminal displays an error number with a text message. The word ERROR! appears under the message in different languages.
# Displayed Message
ERROR! FEHLER! ERREUR! ERRORE!
Error # Message Description Recommended Corrective Action
1 RAM Test RAM test failure. Reset the terminal. If error persists, reseat the
SO-DIMM RAM module. If error still persists, replace the logic module.
23 Internal CF Error programming the
new OS firmware to internal CompactFlash card.
24 CRC Check Checksum of the OS
firmware failed.
30 Watchdog Test Watchdog test failure. Reload the firmware. If error persists, replace the
31 Stuck Key Function key failure. Check that nothing is pressed against a key. Reset
31.5 Stuck Touch Touch screen failure. Check that nothing is pressed against the touch
32 Battery Test Battery failure. Replace the battery. If error persists, replace the
33.5 NVRAM Access Nonvolatile memory failure.
40 EXE Check System OS firmware is
missing or corrupt.
50 External CF Error loading the OS
firmware from the external CompactFlash card.
Reload the firmware. If error persists, replace the internal CompactFlash card. If error still persists, replace the logic module.
Reload the firmware. If error persists, replace the internal CompactFlash card. If error still persists, replace the logic module.
logic module.
the terminal without key presses. If error persists, replace the display module.
screen. Reset the terminal without pressing the touch screen. If error persists, replace the display module.
logic module. Upgrade the system firmware to revision 3.10.03 or
later. Reload the firmware. If error persists, replace the
internal CompactFlash card. If error still persists, replace the logic module.
Reload the firmware. If error persists, replace the external CompactFlash card and attempt the firmware upgrade again.
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High-bright Display Modules 25

Specifications

PanelView Plus or PanelView Plus CE Terminal with High-bright Display Module - 2711P-RDT12H
Attribute Value Display
Display type Color active matrix, thin film transistor (TFT) liquid crystal
Display size 12.1 in. Display area (W x H) 246 x 184 mm (9.7 x 7.2 in.) Display resolution 800 x 600 Luminance
Backlight Not replaceable Touch screen Analog resistive
Electrical
Input voltage, DC 24V DC nom (18…32V DC) Power consumption, DC 70 W max (2.9 A @24V DC)
Mechanical
Dimensions, (HxWxD) approx. for based configured unit without communication module 1250 high-bright touch 282 x 363 x 74 mm (11.12 x 14.30 x 2.90 in.) Weight for base configured unit without communication module 1250 high-bright touch 3.2 kg (7.1 lb)
General
Battery life 4 years min. at 25 °C (77 °F) Clock Battery-backed, ±2 minutes per month Status indicators COMM (green), Fault (red) External CompactFlash storage 512 MB max
display (LCD)
1000 cd/m
2
(Nits)
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26 High-bright Display Modules
Environmental Specifications
Specification Value
Temperature, operating 0…55 °C (32…131 °F) Temperature, nonoperating -20…70 °C (-13…158 °F) Vibration 10…57 Hz, 0.012 pk-pk displacement
Shock, operating 15 g at 11 ms Shock, nonoperating 30 g at 11 ms Relative humidity 5…95% without condensation Enclosure ratings NEMA Type 12, 13, 4X (indoor use only), IP54, IP65
57…500 Hz 2.0 g pk acceleration
Certifications
Certification
c-UL-us UL Listed Industrial Control Equipment, certified for use in US and
CE (EMC) European Union 89/336/EEC EMC Directive, compliant with:
CE (LVD) EN 61131-2; Programmable Controllers C-Tick Australian Radiocommunications Act, compliant with:
(1)
See the Product Certification link on http://ab.com for declarations of conformity, certificates, and other certification details.
(1)
Value
Canada. See File E10314. UL Listed Industrial Control Equipment for use in:
Class I, Div 2, Group A, B, C, D
Class 1 Zone 2, Group IIC
Class II, Div 2 Groups F, G
Class III Hazardous Locations
EN 61000-6-2; Industrial Immunity EN 61000-6-4; Industrial Emissions
AS/NZS CISPR 11; Industrial Emissions
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High-bright Display Modules 27

Additional Resources

For additional information on the PanelView Plus and PanelView Plus CE terminals, refer to these publications.
Resource Description
PanelView Plus Terminal User Manual, publication 2711P-UM001
Wiring and Grounding Applications for PanelView Plus Devices Technical Data, publication 2711P-TD001
You can view or download publications and translated versions of these installation instructions at http://literature.rockwellautomation.com.
To order paper copies of technical documentation, contact your local Rockwell Automation distributor or sales representative.
Provides an overview of the PanelView Plus and PanelView Plus CE terminals and gives information on how to install, operate, configure, and troubleshoot these devices.
Provides additional information on wiring and grounding the PanelView Plus and PanelView Plus CE terminals.
Publication 2711P-IN026E-EN-P - September 2008
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At http://support.rockwellautomation.com technical manuals, a knowledge base of FAQs, technical and application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and troubleshooting, we offer TechConnect support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit
ttp://support.rockwellautomation.com.
h
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's contained in this manual. You can also contact a special Customer Support number for initial help in getting your product up and running.
, you can find
United States 1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United States
Please contact your local Rockwell Automation representative for any technical support issues.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.
United States Contact your distributor. You must provide a Customer Support case number
Outside United States
Allen-Bradley, Encompass, Rockwell Automation, FactoryTalk View, PanelView Plus, PanelView Plus CE, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
(call the phone number above to obtain one) to your distributor in order to complete the return process.
Please contact your local Rockwell Automation representative for the return procedure.
Publication 2711P-IN026E-EN-P - September 2008 PN-26905
Supersedes Pub lication 2711P-IN026D-E N-P - March 2007 Copyright © 2008 Rockwell Autom ation, Inc. All rights rese rved. Printed in the U.S.A.
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