Important User Information2
Environment and Enclosure3
Outdoor Installation4
Hazardous Locations5
Environnements dangereux6
Wiring and Safety Guidelines9
About the Terminals10
Install the Terminal11
Logic Module Compatibility15
External Power Supply For Nonisolated DC Terminals16
External Power for Isolated DC Terminals16
Remove and Install the Power Terminal Block18
DC Power Connections19
Troubleshooting21
Ethernet Cable21
Additional Resources27
Installation Instructions
About the Module
This document provides instructions on how to install the PanelView Plus or
PanelView Plus CE high-bright display module in a panel or enclosure.
Refer to the installation instructions shipped with the logic module and
communication module for field installation of these components.
For complete information on installing, wiring, and troubleshooting the terminals,
refer to the publications listed under Additional Resources.
2 High-bright Display Modules
Important User Information
Solid state equipment has operational characteristics differing from those of electromechanical equipment.
Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls (Publication
SGI-1.1 available from your local Rockwell Automation sales office or online at
http://literature.rockwellautomation.com
equipment and hard-wired electromechanical devices. Because of this difference, and also because of the
wide variety of uses for solid state equipment, all persons responsible for applying this equipment must
satisfy themselves that each intended application of this equipment is acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages
resulting from the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many
variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot
assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits,
equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell
Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
) describes some important differences between solid state
WARNING
IMPORTANT
ATTENTION
SHOCK HAZARD
BURN HAZARD
Identifies information about practices or circumstances that can cause an explosion in
a hazardous environment, which may lead to personal injury or death, property
damage, or economic loss.
Identifies information that is critical for successful application and understanding of
the product.
Identifies information about practices or circumstances that can lead to personal injury
or death, property damage, or economic loss. Attentions help you identify a hazard,
avoid a hazard and recognize the consequences.
Labels may be on or inside the equipment (for example, drive or motor) to alert people
that dangerous voltage may be present.
Labels may be on or inside the equipment (for example, drive or motor) to alert people
that surfaces may reach dangerous temperatures.
Publication 2711P-IN026E-EN-P - September 2008
High-bright Display Modules 3
Environment and Enclosure
See the Outdoor Installation section for additional enclosure and certification
information on the high-bright display modules.
ATTENTION
This equipment is intended for use in a Pollution Degree 2 industrial environment, in
overvoltage Category II applications (as defined in IEC publication 60664-1), at altitudes
up to 2000 m (6561 ft) without derating.
This equipment is considered Group 1, Class A industrial equipment according to
IEC/CISPR Publication 11. Without appropriate precautions, there may be potential
difficulties ensuring electromagnetic compatibility in other environments due to
conducted as well as radiated disturbance.
This equipment is supplied as open-type equipment. It must be mounted within an
enclosure that is suitably designed for those specific environmental conditions that will
be present and appropriately designed to prevent personal injury resulting from
accessibility to live parts. The interior of the enclosure must be accessible only by the use
of a tool. The terminals meet specified NEMA Type and IEC ratings only when mounted in
a panel or enclosure with the equivalent rating. Subsequent sections of this publication
may contain additional information regarding specific enclosure type ratings that are
required to comply with certain product safety certifications.
In addition to this publication, see:
• Industrial Automation Wiring and Grounding Guidelines, for additional installation
requirements, Allen-Bradley publication 1770-4.1
• NEMA Standards publication 250 and IEC publication 60529, as applicable, for
explanations of the degrees of protection provided by different types of enclosure.
.
Publication 2711P-IN026E-EN-P - September 2008
4 High-bright Display Modules
Outdoor Installation
When using the high-bright display module, catalog number 2711P-RDT12H,
outdoors, considerations in maximizing the field life of the front bezel and
display are:
• selecting the proper enclosure.
• orientation of the terminal.
Both ultraviolet and infrared radiation can reduce the field life of any electronic
device. While the materials used in the terminal bezels provide long field life, that
life can be improved by proper installation.
Ultraviolet (UV) radiation from the sun causes all plastics to fade or yellow and
become brittle over time. Using an antiglare overlay, catalog number 2711P-RGT12,
will protect the front of the terminal from direct exposure to UV radiation and
greatly increase its field life.
When installing the high-bright display module in an environment where the front
of the terminal will be in direct sunlight during the hottest part of the day and the
external ambient temperature can exceed 40 °C (104 °F), use the visor kit, catalog
number 2711P-RVT12. The visor reduces the solar load on the front of the display
and helps to maintain internal temperatures within specification.
The high-bright display module has a built-in temperature sensor that automatically
reduces the backlight intensity if the temperature inside the cabinet exceeds 55 °C
(131 °F). This reduces the risk of damage to the display.
The paint color, size, and power dissipated by the internal components of an
enclosure affect the temperature rise inside the cabinet. Hoffman, a Rockwell
Automation Encompass Partner, has information to assist you with enclosure
selection and heating/cooling accessories to meet the temperature requirements of
the installed equipment. See website http://www.hoffmanonline.com
Stirring fans or active cooling may be required in high altitude and high ambient
temperature locations to keep the internal enclosure temperature below
55 °C (131 °F). Use a heater in installations where the ambient temperature is below
0 °C (32 °F).
The backlight of the high-bright display generates a significant amount of heat
when set to full intensity. To minimize the amount of heat generated and extend
the life of the backlight, decrease the display intensity by using the screen saver
with a 5…10 minute delay.
Avoid placing the terminal on the south (north in the southern hemisphere) or west
side of the cabinet, if possible. This will reduce the heat rise due to solar loading
during the hottest part of the day.
Mount the terminal vertically to minimize solar loading on the display. Do not
mount the terminal in a sloped enclosure if it will be exposed to direct sunlight.
Publication 2711P-IN026E-EN-P - September 2008
.
High-bright Display Modules 5
Hazardous Locations
This equipment is suitable for these locations:
• Class I, Division 2 Groups A, B, C, D
• Class I, Zone 2, Group IIC
• Class II, Division 2 Groups F, G
• Class III
• Ordinary, nonhazardous locations only
The following statement applies to use in hazardous locations.
WARNING
Explosion Hazard
• Substitution of components may impair suitability for hazardous locations.
• Do not disconnect equipment unless power has been switched off and area is known to
be nonhazardous.
• Do not connect or disconnect components unless power has been switched off.
• All wiring must comply with N.E.C. articles 501, 502, 503, and/or C.E.C. section 18-1J2
as appropriate.
• Peripheral equipment must be suitable for the location in which it is used.
The terminals have a temperature code of T4 when operating in a 55 °C (131 °F)
maximum ambient temperature. Do not install the terminals in environments where
atmospheric gases have ignition temperatures less than 135 °C (275 °F).
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6 High-bright Display Modules
Environnements dangereux
Cet équipement ne peut être utilisé que dans les environnements suivants :
• Classe I, Division 2, Groupes A, B, C, D
• Classe II, Division 2, Groupes F, G
• Classe III
• ou environnements non-dangereux
La mise en garde suivante s’applique à une utilisation en environnement
dangereux.
AVERTISSEMENT
DANGER D’EXPLOSION
• La substitution de composants peut rendre cet équipement impropre à une
utilisation en environnement dangereux.
• Ne pas déconnecter l’équipement sans s’être assuré que l’alimentation est
coupée ou que l’environnement est classé non dangereux.
• Ne pas connecter ou déconnecter des composants sans s’être assuré que
l’alimentation est coupée.
• L’ensemble du câblage doit être conforme, selon le cas, aux articles 501-4(b),
502-4(b) et 503-3(b) du Code national de l’électricité des Etats-Unis.
• L’équipement périphérique doit être adapté à l’environnement dans lequel il est
utilisé.
Le code de température de fonctionnement des terminaux PanelView Plus et
PanelView Plus CE est T4 pour une température ambiante maximale de 55 °C.
N’installez pas les terminaux dans des environnements contenant des gaz
atmosphériques inflammables à moins de 135 °C.
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High-bright Display Modules 7
USB Ports
The terminals contain universal serial bus (USB) ports that comply with hazardous
location environments. This section details the field-wiring compliance
requirements and is provided in accordance with the National Electrical Code,
article 500.
PanelView Plus 700 to 1500 Terminals Control Drawing
Associated Nonincendive Field Wiring Apparatus
PanelView Plus 700 to 1500 Host Product
Nonincendive Field
Wiring Apparatus
Nonincendive Field Wiring
USB Port
USB
Peripheral
Device
Table 1 - PanelView Plus 700 to 1500 USB Port Circuit Parameters
C
V
oc
5.25V DC1.68 A10 µF10 µF15 µH15 µH
I
sc
Groups A and BGroups C and DGroups A and BGroups C and D
a
Selected nonincendive field wiring apparatus must have nonincendive circuit
parameters conforming with Table 2.
L
a
Table 2 - Required Circuit Parameters for the USB Peripheral Device
V
max
I
max
Ci + C
+ L
L
i
cable
cable
≥ V
≥ I
≤ Ca
≤ L
oc
sc
a
Publication 2711P-IN026E-EN-P - September 2008
8 High-bright Display Modules
Application Information
Per the National Electrical Code the circuit parameters of nonincendive field wiring
apparatus for use in hazardous locations shall be coordinated with the associated
nonincendive field wiring apparatus such that their combination remains
nonincendive. The PanelView Plus 700 to 1500 and the USB peripheral device shall
be treated in this manner.
The circuit parameters of the PanelView Plus 700 to 1500 USB port are given in
Table 1. The USB peripheral device and its associated cabling shall have circuit
parameters with the limits given in Table 2 for them to remain nonincendive when
used with the PanelView Plus 700 to 1500 USB port. If cable capacitance and
inductance are not known the following values from ANSI/ISA-RP 12.06.01-2003
may be used:
= 60 pF/ft
C
cable
= 0.20 µH/ft
L
cable
Nonincendive field wiring must be wired and separated in accordance with
501.10(B)(3) of the National Electrical Code (NEC) ANSI/NFPA 70 or other local
codes as applicable.
This associated nonincendive field wiring apparatus has not been evaluated for use
in combination with another associated nonincendive field wiring apparatus.
Symbol Definitions
V
oc
I
sc
V
max
I
max
C
i
C
a
L
i
L
a
Open circuit voltage of the host USB port.
Maximum output current of the host USB port.
Maximum applied voltage rating of the USB peripheral device.
shall be greater than or equal to Voc in Table 1 (V
V
max
Maximum current to which the USB peripheral device can be subjected.
I
shall be greater than or equal to Isc in Table 1 (I
max
Maximum internal capacitance of the USB peripheral device.
Maximum allowed capacitance of the USB peripheral device and its associated cable. The
of the USB peripheral device and C
sum of C
i
than or equal to C
(C
+ C
i
cable
≤ Ca).
a
Maximum internal inductance of the USB peripheral device.
Maximum allowed inductance of the USB peripheral device and its associated cable. The
of the USB peripheral device and L
sum of L
i
or equal to L
+ L
(L
i
cable
a
≤ La).
Publication 2711P-IN026E-EN-P - September 2008
≥ V
max
oc ).
≥Isc).
max
of the associated cable shall be less
cable
of the associated cable shall be less than
cable
High-bright Display Modules 9
Wiring and Safety Guidelines
Use publication NFPA 70E, Electrical Safety Requirements for Employee
Workplaces, IEC 60364 Electrical Installations in Buildings, or other applicable
wiring safety requirements for the country of installation when wiring the devices.
In addition to the NFPA guidelines:
• connect the device and other similar electronic equipment to its own branch
circuit.
• protect the input power by a fuse or circuit breaker rated at no more than
A.
15
• route incoming power to the device by a separate path from the
communication lines.
• cross power and communication lines at right angles if they must cross.
Communication lines can be installed in the same conduit as low level
DC I/O lines (less than 10V).
• shield and ground cables appropriately to avoid electromagnetic interference
(EMI).
Grounding minimizes noise from EMI and is a safety measure in electrical
installations.
For more information on grounding recommendations, refer to the National
Electrical Code published by the National Fire Protection Association.
For more information, refer to Wiring and Grounding Guidelines for PanelView
Plus Devices Technical Data, publication 2
publication in the literature library at this website at
http://literature.rockwellautomation.com.
711P-TD001. You can locate this
Publication 2711P-IN026E-EN-P - September 2008
10 High-bright Display Modules
About the Terminals
The PanelView Plus terminals have these modular components:
• 1250 high-bright touch display module
• Logic module with DC power, CompactFlash card slot, Ethernet port, serial
port, USB ports
• Internal CompactFlash card with firmware or operating system, RAM
memory (SO-DIMM)
• Communication module for specific communication protocols
High-bright display modules are available only as separate components. Logic
modules and communication modules must be ordered separately.
Display Module
Communication Module
Logic Module
CompactFlash Card Slot
USB Ports
Serial Port
Power Input, DC
Ethernet Port
Attach the logic module and communication module to the display module before
panel installation. See the instructions shipped with each module.
The logic module for the terminals is available with or without RAM and
CompactFlash preinstalled. If memory is ordered separately, you must install the
memory before attaching the logic module to the display module. See the
instructions shipped with the logic module.
Parts List
These items are shipped with the terminals:
• Power terminal block
• Mounting clips
• FactoryTalk View software preloaded
• Installation instructions and panel cutout template
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High-bright Display Modules 11
Required Tools
These tools are required for installation:
• Panel cutout tools
• Small, slotted screwdriver
• Torque wrench (lb•in)
Install the Terminal
Before installing the terminal in a panel, review these topics:
• Mounting clearances
• Panel cutout dimensions
• Product dimensions
Mounting Clearances
Allow adequate clearance around the terminal, inside the enclosure, for adequate
ventilation. Consider heat produced by other devices in the enclosure. The ambient
temperature around the terminals must be between 0…55 °C (32…131 °F).
These minimum clearances are required for ventilation:
• Top clearance: 51 mm (2 in.)
• Bottom clearance: 102 mm (4 in.)
• Side clearances: 25 mm (1 in.)
• Back clearance: 25 mm (1 in.)
Minimum side clearance for insertion of memory card is 102 mm (4 in.).
Panel Cutout Dimensions
Use the full size template shipped with your terminal to mark the cutout
dimensions.
The 1250 Touch PanelView Plus and PanelView Plus CE Terminals are 257 mm
(10.11 in.) high and 338 mm (13.29 in.) wide.
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12 High-bright Display Modules
Mount the Terminal in a Panel
Four mounting clips secure the terminal to the panel.
ATTENTION
Disconnect all electrical power from the panel before making the panel cutout.
Make sure the area around the panel cutout is clear.
Take precautions so metal cuttings do not enter any components already installed in
the panel.
Failure to follow these instructions may result in personal injury or damage to panel
components.
Follow these steps to mount the terminal in a panel.
1. Cut an opening in the panel by using the panel cutout shipped with the
terminal.
2. Make sure the terminal sealing gasket is properly positioned on the terminal.
This gasket forms a compression type seal. Do not use sealing compounds.
Sealing Gasket
3. Place the terminal in the panel cutout.
Publication 2711P-IN026E-EN-P - September 2008
High-bright Display Modules 13
4. Slide the ends of the mounting clips into the slots on the terminal.
Mounting Clip
Mounting Clip Slot
5. Tighten the mounting clip screws by hand until the gasket seal contacts the
mounting surface uniformly.
6. Tighten the mounting clip screws to a torque of 0.90…1.1 N•m
lb•in) by using the specified torque sequence, making sure not to
(8…10
over-tighten.
14
4 Clips
3
ATTENTION
2
Tighten the mounting clips to the specified torque to provide a proper seal and
prevent damage to the product. Rockwell Automation assumes no
responsibility for water or chemical damage to the product or other equipment
within the enclosure because of improper installation.
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14 High-bright Display Modules
Product Dimensions
The illustration shows product dimensions for the PanelView Plus or
PanelView Plus CE 1250 touch screen terminals with the high-bright display
module. Depth dimensions are shown for:
• base configured unit (display module and logic module).
• base configured unit with communication module.
Measurements are in mm (in).
1250
High-bright Touch Screen
363
(14.30)
a 74 (2.90) Display to Logic Module
b 101 (3.99) Display to Communication Module
a
b
282
(11.12)
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High-bright Display Modules 15
Logic Module Compatibility
The high-bright display module is only compatible with the following DC logic
modules.
PanelView Plus and PanelView Plus CE Logic Modules
Cat. No.Description
PanelView Plus or PanelView Plus CE 700 to 1500 Logic Modules
2711P-RPLogic module without flash/RAM memory, DC input
2711P-RPDLogic module without flash/RAM memory, isolated DC input
PanelView Plus 700 to 1500 Logic Modules
2711P-RP1Logic module with 64 MB flash/64 MB RAM, DC input
2711P-RP1DLogic module with 64 MB flash/64 MB RAM, isolated DC input
2711P-RP2Logic module with 128 MB flash/128 MB RAM, DC input
2711P-RP2DLogic module with 128 MB flash/ 128 MB RAM, isolated DC input
2711P-RP2DK Conformal-coated logic module with 128 MB flash/128 MB RAM, isolated DC input
2711P-RP2KConformal-coated logic module with 128 MB flash/128 MB RAM, DC input
2711P-RP3Logic module with 256 MB flash/256 MB RAM, DC input
2711P-RP3DLogic module, 256 MB flash/256 RAM, isolated DC input
PanelView Plus CE 700 to 1500 Logic Modules
2711P-RP6PanelView Plus CE logic module with 128 MB flash/128 MB RAM, DC input
2711P-RP6DPanelView Plus CE logic module with 128 MB flash/128 MB RAM, isolated DC input
2711P-RP6K
2711P-RP6DK PanelView Plus CE conformal-coated logic module with 128 MB flash/128 MB RAM, isolated
2711P-RP7PanelView Plus CE logic module with 256 MB flash/256 MB RAM, DC input
2711P-RP7DPanelView Plus CE logic module with 256 MB flash/256 MB RAM, isolated DC input
(1)
These logic modules are compatible with any of the 2711P-RWx internal CompactFlash cards.
PanelView Plus CE conformal-coated logic module with 128 MB Flash/128 MB RAM, DC input
DC input
(1)
The high-bright display module is not compatible with AC logic modules catalog
number 2711P-RPxAx.
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16 High-bright Display Modules
External Power Supply For Nonisolated DC Terminals
TIP
To identify nonisolated DC logic modules refer to the PanelView Plus Terminals User
Manual, publication 2711P-UM001
.
Use a single, 24V DC power supply, such as catalog number 2711P-RSACDIN, to
power each PanelView Plus device. Using a separate, isolated and ungrounded
source to power each terminal prevents ground loop currents from damaging the
terminals.
The output on the power supply must be isolated from the input and not
connected to earth/ground.
ATTENTION
Use a Class 2 or SELV supply as required by local wiring codes for your installation. The
Class 2 and SELV power sources provide protection so that under normal and single-fault
conditions, the voltage between the conductors, and between the conductors and
functional earth or protective earth does not exceed a safe value.
Multiple AC Power Supplies to Power Multiple DC Terminals
L1L2
AC/DC Power Supply
(2711P-RSACDIN)
DC+
DC-DC+DC-
Circuitry
PanelView Plus
AC/DC Power Supply
PanelView Plus
L1L2
(2711P-RSACDIN)
Circuitry
External Power for Isolated DC Terminals
TIP
Use an SELV or PELV 24V DC power supply, such as catalog number
2711P-RSACDIN, to power the isolated DC PanelView Plus terminal.
The isolated DC terminals may be powered by the same power source as other
equipment.
ATTENTION
Publication 2711P-IN026E-EN-P - September 2008
Isolated DC logic modules are identified by catalog number 2711P-RPxDx.
Use an SELV or PELV supply as required by local wiring codes for your installation. The
SELV and PELV power sources provide protection so that under normal and single fault
conditions, the voltage between conductors and earth ground does not exceed a safe
value.
High-bright Display Modules 17
Earth/Ground Connection
PanelView Plus devices with a DC power input have an earth/ground terminal that
you must connect to a low-impedance earth/ground. The earth/ground connection
is on the rear of the display module.
IMPORTANT
The earth/ground connection to ground is mandatory. This connection is required for
noise immunity, reliability, and Electromagnetic Compliance (EMC) with the European
Union (EU) EMC directive for CE-mark conformance. This connection is required for safety
by Underwriters Laboratory.
The earth/ground terminal requires a minimum wire gauge.
Earth/Ground Wire Specifications for DC Power
AttributeValue
Symbol
Wire TypeStranded or solid, Cu 90 °C (194 °F)
Wire Gauge14…10 AWG
Terminal Screw Torque1.13…1.36 N•m (10…12 lb•in)
On most PanelView Plus devices, the earth/ground terminal is internally connected
to the DC- terminal within the product.
ATTENTION
Damage or malfunction can occur when a voltage potential exists between two separate
ground points. Make sure the terminal does not serve as a conductive path between
ground points at different potentials.
The PanelView Plus devices have isolated and nonisolated communication ports.
GND
For more information refer to the PanelView Plus Terminals User Manual,
publication 2711P-UM001
.
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18 High-bright Display Modules
Remove and Install the Power Terminal Block
The terminals ship with a power terminal block installed. You can remove and
reinstall the terminal block for ease of installation, wiring, and maintenance.
WARNING
ATTENTION
Explosion Hazard
• Substitution of components may impair suitability for hazardous locations.
• Do not disconnect equipment unless power has been switched off and area is known to
be nonhazardous.
• Do not connect or disconnect components unless power has been switched off.
• All wiring must comply with N.E.C. articles 501, 502, 503, and/or C.E.C. section 18-1J2
as appropriate.
• Peripheral equipment must be suitable for the location in which it is used.
Disconnect all power before installing or replacing components. Failure to
disconnect power may result in electrical shock or damage to the terminal.
• Series A to D, DC logic modules use a three-position terminal block.
• Series E or later, DC logic modules use a two-position terminal block.
Follow these steps to remove the terminal block.
1. Loosen the two screws that secure the terminal block.
2. Gently pull the terminal block away from the connector.
Two-position Terminal Block
(Series E or later logic module)
Three-position Terminal Block
(Series A to D logic modules)
Follow these steps to install the terminal block.
1. Reattach the terminal block to the connector until seated.
2. Tighten the two screws that secure the terminal block to the connector.
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High-bright Display Modules 19
DC Power Connections
DC-powered PanelView Plus devices have an integrated 24V DC power supply.
Both isolated and nonisolated power supplies have these ratings:
• 24V DC nominal (18…32V DC)
• 70 W maximum (2.9 A at 24V DC)
The power supply is internally protected against reverse polarity of the DC+ and
DC- connections.
The input power terminal block supports these wire sizes.
Wire Specifications for DC Input Power Terminal Block
Logic module, series A to D
Logic module, series E and later
(1)
Two-wire max per terminal.
(1)
Stranded or solid,
Cu 90 °C (194 °F)
22…16 AWG
0.23…0.34 N•m (2…3 lb•in)
0.56 N•m (5 lb•in)
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20 High-bright Display Modules
Connect DC Power
WARNING
Explosion Hazard - Do not disconnect equipment unless power has been switched off and
the area is known to be nonhazardous.
Disconnect all power before installing or replacing components. Failure to disconnect
power may result in electrical shock or damage to the terminal.
Follow these steps to connect the terminal DC power.
1. Verify that the terminal is not connected to a power source.
2. Secure the DC power wires to the terminal block.
Follow the markings on the terminal blocks and the terminal for proper
connections.
3. Secure the earth/ground wire to the earth/ground terminal screw at the
bottom of the display.
DC Power Supply Connections
Three-position Terminal Block
(Series A to D logic modules)
–
DC-
Two-position Terminal Block
(Series E or later logic modules)
GND
–
+
+
DC+
Earth/Ground to Ground Bus
Publication 2711P-IN026E-EN-P - September 2008
GND
DC -
DC+
High-bright Display Modules 21
Ethernet Cable
For PanelView Plus 700 to 1500 terminals, use Belden 7921A shielded Ethernet
Category 5e cable according to TIA 568-B.1 and RJ45 connector according to IEC
60603-7 for compliance with the European Union 89/336/EEC EMC Directive.
The maximum cable length between the terminal’s Ethernet port and a 10/100
Base-T port on an Ethernet hub (without repeaters or fiber) is 100 m (328 ft). For
additional information, refer to the EtherNet/IP Media Planning and Installation
Manual, publication ENET-IN001.
WARNING
Do not connect or disconnect any communication cable with power applied to this device
or any device on the network. An electrical arc could cause an explosion in hazardous
location installations. Be sure that power is removed or the area is nonhazardous before
proceeding.
Troubleshooting
If the terminal is not operating correctly, check the power, display settings, status
indicators, and review the system start-up and error messages.
Check for Adequate Power
A terminal that does not receive adequate power could cause unpredictable
behavior. Verify the power requirements in the Specifications
Check Status Indicators
The terminal has two status indicators to isolate operating problems.
• COMM indicator (green) for communication
• FAULT indicator (red) for hardware faults
COMM and FAULT Indicators
table.
When the terminal starts, the fault indicator should be off, except for a few brief
flashes, and the comm indicator on. If the indicators remain off, the power supply
or logic module has failed. Check the power cable. If the power is not within range,
replace the power supply. If the power is within range, replace the logic module.
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22 High-bright Display Modules
After a successful startup, both indicators are off and controlled by the application
running on the terminal.
The table shows indicator states if the terminal powers up and stops during startup.
Indicator States if the Terminal Stops During Startup
Fault (Red)
Indicator
Blinking red indicator identifies a recoverable error.
BlinkingOffLast firmware download failed.Reload firmware by using Firmware
BlinkingBlinkingEBC boot loader firmware failed
BlinkingOnWindows CE OS firmware failed
Solid red indicator identifies a nonrecoverable or fatal error.
OnOffFatal hardware error occurred.Replace the logic module.
OnBlinkingFatal hardware error in display. Replace the display module.
Comm (Green)
Indicator
DescriptionRecommended Action
Upgrade Wizard (FUW) utility.
or is missing.
or is missing.
Reload firmware by using Firmware
Upgrade Wizard (FUW) utility.
Reload firmware by using Firmware
Upgrade Wizard (FUW) utility.
Check the Display
If the terminal display is dim or unreadable:
• check the brightness setting of the display. From Configuration mode on the
• check the Screen Saver settings. The backlight may be turning off or
dimming the display unexpectedly. From Configuration mode on the
terminal, access Terminal Settings>Display>Screen Saver.
• check the display temperature. From the Configuration mode on the
terminal, access Terminal Settings>Display>Display Temperature.
The high-bright display module has a built-in temperature sensor that
automatically reduces the backlight intensity if the temperature inside the
cabinet exceeds 55 °C (131 °F).
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High-bright Display Modules 23
Start-up Information Messages
Start-up information messages display in a specific sequence on the terminal during
startup and typically display for a few seconds. These messages do not require that
you perform any action.
Message # MessageDescription
37 Video InitializedConfigures and initializes the graphics video system.
30Watchdog TestTests the watchdog circuitry to verify system integrity.
1RAM TestTests the RAM memory.
31Stuck KeyChecks the integrity of the function key hardware.
31.5 Stuck TouchChecks the integrity of the touch screen hardware.
32 Battery TestChecks the integrity of the battery hardware.
2.5 Registry SearchLocates and loads the most recent, valid registry. Multiple copies of
2Image SearchChecks for a new OS firmware upgrade on the external CompactFlash
50 External CFTransfers a new OS firmware upgrade from the external
23Internal CFPrograms the OS firmware just downloaded into the internal flash
24CRC CheckChecks the integrity of the OS firmware.
28Starting SystemLaunches the operating system (OS).
29System Check ###Internal file system integrity check (### is percent progress indicator).
29.1System CheckInternal file system integrity check disabled. Contact technical
the registry are maintained. If power is lost during a registry update, a
valid registry is available the next time power is applied to the
terminal.
card and the serial port.
CompactFlash card to the terminal. Message may display for several
minutes.
memory. Message may display for several minutes.
support.
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24 High-bright Display Modules
Start-up Error Messages
When an error occurs, the terminal displays an error number with a text message.
The word ERROR! appears under the message in different languages.
Input voltage, DC24V DC nom (18…32V DC)
Power consumption, DC70 W max (2.9 A @24V DC)
Mechanical
Dimensions, (HxWxD) approx. for based configured unit without communication module
1250 high-bright touch282 x 363 x 74 mm (11.12 x 14.30 x 2.90 in.)
Weight for base configured unit without communication module
1250 high-bright touch3.2 kg (7.1 lb)
General
Battery life4 years min. at 25 °C (77 °F)
ClockBattery-backed, ±2 minutes per month
Status indicatorsCOMM (green), Fault (red)
External CompactFlash storage512 MB max
display (LCD)
1000 cd/m
2
(Nits)
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26 High-bright Display Modules
Environmental Specifications
SpecificationValue
Temperature, operating 0…55 °C (32…131 °F)
Temperature, nonoperating-20…70 °C (-13…158 °F)
Vibration10…57 Hz, 0.012 pk-pk displacement
Shock, operating15 g at 11 ms
Shock, nonoperating30 g at 11 ms
Relative humidity5…95% without condensation
Enclosure ratingsNEMA Type 12, 13, 4X (indoor use only), IP54, IP65
57…500 Hz 2.0 g pk acceleration
Certifications
Certification
c-UL-usUL Listed Industrial Control Equipment, certified for use in US and
CE (EMC)European Union 89/336/EEC EMC Directive, compliant with:
CE (LVD)EN 61131-2; Programmable Controllers
C-TickAustralian Radiocommunications Act, compliant with:
(1)
See the Product Certification link on http://ab.com for declarations of conformity, certificates, and other certification details.
(1)
Value
Canada. See File E10314.
UL Listed Industrial Control Equipment for use in:
• Class I, Div 2, Group A, B, C, D
• Class 1 Zone 2, Group IIC
• Class II, Div 2 Groups F, G
• Class III Hazardous Locations
EN 61000-6-2; Industrial Immunity
EN 61000-6-4; Industrial Emissions
AS/NZS CISPR 11; Industrial Emissions
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High-bright Display Modules 27
Additional Resources
For additional information on the PanelView Plus and PanelView Plus CE terminals,
refer to these publications.
ResourceDescription
PanelView Plus Terminal User Manual,
publication 2711P-UM001
Wiring and Grounding Applications for
PanelView Plus Devices Technical Data,
publication 2711P-TD001
You can view or download publications and translated versions of these installation
instructions at http://literature.rockwellautomation.com.
To order paper copies of technical documentation, contact your local Rockwell
Automation distributor or sales representative.
Provides an overview of the PanelView Plus and PanelView
Plus CE terminals and gives information on how to install,
operate, configure, and troubleshoot these devices.
Provides additional information on wiring and grounding the
PanelView Plus and PanelView Plus CE terminals.
Publication 2711P-IN026E-EN-P - September 2008
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in
using its products. At http://support.rockwellautomation.com
technical manuals, a knowledge base of FAQs, technical and application notes,
sample code and links to software service packs, and a MySupport feature that you
can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
ttp://support.rockwellautomation.com.
h
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review
the information that's contained in this manual. You can also contact a special
Customer Support number for initial help in getting your product up and running.
, you can find
United States1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United
States
Please contact your local Rockwell Automation representative for any
technical support issues.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully
operational when shipped from the manufacturing facility. However, if your
product is not functioning and needs to be returned, follow these procedures.
United StatesContact your distributor. You must provide a Customer Support case number
Outside United
States
Allen-Bradley, Encompass, Rockwell Automation, FactoryTalk View, PanelView Plus, PanelView Plus CE, and TechConnect
are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
(call the phone number above to obtain one) to your distributor in order to
complete the return process.
Please contact your local Rockwell Automation representative for the return
procedure.
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