For information not found in this manual,
see the online manuals available on our
web site (https://www.ricoh.com/).
For safe and correct use, be sure to read Safety Information before
using the machine.
How to Read the Manuals
Symbols Used in the Manuals
This manual uses the following symbols:
Indicates points to pay attention to when using functions. This symbol indicates points that may result in
the product or service becoming unusable or result in the loss of data if the instructions are not obeyed.
Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
[ ]
Indicates the names of keys or buttons on the product or display.
1
TABLE OF CONTENTS
How to Read the Manuals.................................................................................................................................1
Symbols Used in the Manuals.......................................................................................................................1
1. Getting Started
Turning On and Off the Power.......................................................................................................................... 9
Turning On the Main Power.......................................................................................................................... 9
Turning Off the Main Power........................................................................................................................10
Energy Saving Mode...................................................................................................................................10
Guide to Names and Functions of Components............................................................................................13
Front and Right View....................................................................................................................................13
Front and Left View...................................................................................................................................... 17
Rear and Left View.......................................................................................................................................19
Names and Functions of the Control Panel....................................................................................................21
LED Indicators...............................................................................................................................................22
Changing the Display Language.................................................................................................................... 24
Confirming the Functions that Are Added in RICOH Always Current Technology.....................................25
Confirming the Version of RICOH Always Current Technology Implemented on the Machine............25
How to Use the Home Screen.........................................................................................................................26
Intuitive Screen Operation Using Fingertips.............................................................................................. 28
How to Use the Copy Screen..........................................................................................................................31
How to Use the Copy Screen (Standard)..................................................................................................31
How to Use the Copy Screen (No Scrolling Screen)............................................................................... 33
Changing the Layout or Display of the Keys of the Copy Function......................................................... 34
How to Use the Fax Screen.............................................................................................................................36
Customizing the [Send Settings] Screen.................................................................................................... 36
How to Use the Scanner Screen..................................................................................................................... 39
Customizing the [Send Settings] Screen.................................................................................................... 39
Adding a Frequently Used Application or Widget to the Home Screen.....................................................42
Adding an Icon/Widget to the Home Screen.......................................................................................... 43
Creating a Folder to Organize Icons......................................................................................................... 43
Registering Frequently Used Settings as a Program......................................................................................45
Registering Settings as a Program.............................................................................................................. 46
Changing the Contents of the Program......................................................................................................47
2
Logging In from the Control Panel.................................................................................................................. 48
Logging In by Entering the User Name and Password.............................................................................49
Logging In Using an IC Card......................................................................................................................50
Logging In Using a Mobile Device.............................................................................................................50
Authenticating Using the User Code.......................................................................................................... 52
Changing the Login Password.................................................................................................................... 52
Placing an Original on the Exposure Glass................................................................................................... 54
Placing an Original in the Auto Document Feeder (ADF).............................................................................56
2. Copy
Basic Procedure for Copying Documents...................................................................................................... 59
Reserving a Copy Job While Executing Another Copy Job.....................................................................60
Specifying Original Sizes................................................................................................................................ 62
Using Paper Tray Settings........................................................................................................................... 62
Selecting a Regular Size for the Original.................................................................................................. 62
Specifying a Custom Size for the Original................................................................................................ 63
Making Enlarged or Reduced Copies............................................................................................................65
Specifying a Copy Ratio or Size................................................................................................................ 65
Enlarging or Reducing According to the Paper Size................................................................................ 67
Reducing Slightly to Increase the Margins................................................................................................ 68
Checking by E-mail......................................................................................................................................90
Confirming the Information in Web Image Monitor................................................................................. 91
4. Print
Installing the Printer Driver by Using Device Software Manager Installer...................................................93
Installing Device Software Manager from the CD-ROM......................................................................... 93
Installing Device Software Manager from the Downloaded File............................................................ 96
Installing the Printer Driver for Network Connection (Windows).................................................................99
Installing the PCL 6 Printer Driver from the CD-ROM............................................................................... 99
Installing the PostScript 3 Printer Driver from the CD-ROM...................................................................102
Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File..........................................104
Installing the Printer Driver for Windows................................................................................................. 105
If the Machine Cannot Be Found............................................................................................................. 106
Installing the Printer Driver for Network Connection (macOS)..................................................................110
Installing the PPD file................................................................................................................................. 110
Registering the Machine in [Print & Scan] or [Printers & Scanners]...................................................... 111
Specifying the Option Settings................................................................................................................. 114
Basic Procedure for Printing Documents...................................................................................................... 116
Printing a Document in Windows.............................................................................................................116
Printing a Document in macOS................................................................................................................ 118
Printing on Both Sides of Paper.................................................................................................................... 121
Combining and Printing Multiple Pages on a Single Sheet of Paper........................................................ 123
Specifying the Combine 2 Originals Function (Windows).................................................................... 123
Specifying the Combine 2 Originals Function (macOS)........................................................................123
Printing on Envelopes.................................................................................................................................... 125
Printing Documents Stored in the Printer from the Control Panel............................................................... 128
Printing from a USB Flash Memory Device or SD Card Directly............................................................... 129
Printing from a Memory Storage Device or Scan Application.............................................................. 130
4
5. Scan
Scanning Documents and Sending the Scanned Data by E-mail..............................................................133
Basic Procedure for Sending an E-mail................................................................................................... 133
Registering the E-mail Destination Specified When Sending an E-mail in the Address Book.............135
Scanning Documents and Sending the Scanned Data to a Folder........................................................... 138
Printing the Check Sheet........................................................................................................................... 138
Confirming the Computer Information (Windows)................................................................................. 139
Creating a Shared Folder (Windows).....................................................................................................140
Confirming the Computer Information (macOS).....................................................................................143
Creating a Shared Folder (macOS)........................................................................................................ 144
Registering the Created Shared Folder in the Address Book................................................................ 146
Basic Procedure for Performing Send to Folder......................................................................................148
Scanning an Original with Suitable Quality and Density...........................................................................150
Specifying the File Type or File Name When Scanning a Document....................................................... 153
6. Document Server
Storing Documents in Document Server.......................................................................................................155
Printing Documents in Document Server...................................................................................................... 157
Printing a Document with the Settings Specified When Scanned..........................................................157
Changing the Print Settings to Print a Document.....................................................................................158
Specifying a Page to Print.........................................................................................................................159
7. Web Image Monitor
Using Web Image Monitor...........................................................................................................................161
What You Can Do on the Web Image Monitor..................................................................................... 162
Web Image Monitor Screen.................................................................................................................... 164
Specifying Web Image Monitor Help.....................................................................................................164
8. Adding Paper and Toner
Loading Paper into the Paper Tray...............................................................................................................167
Loading Paper into Tray 1........................................................................................................................ 168
Loading Paper into Tray 2 to 4................................................................................................................ 172
Loading Paper into the Bypass Tray........................................................................................................ 174
Specifying Regular Sizes Using the Control Panel................................................................................. 176
Specifying a Custom Size Paper Using the Control Panel..................................................................... 178
Specifying Paper Type and Thickness Settings....................................................................................... 179
5
Recommended Paper Sizes and Types........................................................................................................182
Paper Storage............................................................................................................................................187
Thick Paper Orientation and Recommended Status................................................................................... 188
Envelope Orientation and Recommended Status....................................................................................... 189
Using the Copy Function...........................................................................................................................190
Using the Printer Function..........................................................................................................................190
Loading Orientation-fixed Paper or Two-sided Paper............................................................................... 191
Printing onto Letterhead Paper Using the Printer Driver..........................................................................192
Recommended Original Size and Weight.................................................................................................. 193
Replacing the Toner.......................................................................................................................................194
Precautions When Storing Toner..............................................................................................................195
Precautions When Replacing the Toner.................................................................................................. 195
List of Specifications.......................................................................................................................................273
Specifications for the Main Unit............................................................................................................... 273
Specifications for the Document Server...................................................................................................290
Specifications for Facsimile.......................................................................................................................291
Specifications for Printer........................................................................................................................... 296
Specifications for Scanner........................................................................................................................301
Specifications for Auto Document Feeder (ADF)....................................................................................305
Specifications for Internal Finisher........................................................................................................... 305
Specifications for Internal Tray 2............................................................................................................. 306
Specifications for Paper Tray Unit (Trays 2-4)........................................................................................307
Specifications for Caster Table................................................................................................................ 308
Specifications for IEEE 1284 Interface Board........................................................................................ 308
Specifications for Wireless LAN Board................................................................................................... 308
Specifications for Device Server Option................................................................................................. 309
The Setting Values of the Transmission Function..........................................................................................310
Send to Folder........................................................................................................................................... 311
Printable Area and Margin...........................................................................................................................313
Function Compatibility...................................................................................................................................321
To turn the machine on and off, press the main power switch on the front of the machine.
• When you are using the fax function on the machine, do not turn the power off under normal
operation. If the power is turned off, data stored in the fax memory will be lost in about one hour
after the machine is turned off. If you have to turn the power off or unplug the power cord for some
reason, make sure 100% is shown as available memory on the screen for the fax function.
Turning On the Main Power
• Do not press the main power switch soon after you press the main power of the machine. When
you turn the power on or off, wait at least 10 seconds after confirming that the main power
indicator on the control panel has turned on or off.
1. Make sure the power cord is firmly plugged into the wall outlet.
2. Push the main power switch.
The main power indicator on the right side of the control panel turns on.
• When the power is turned on, the screen may show that the machine is performing an auto restart.
Do not turn off the main power while the machine is processing. It takes about 7 minutes until the
machine restarts.
• If a file was deleted from memory, a Power Failure Report is automatically printed as soon as the
power is restored. This report can be used to identify lost files.
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1. Getting Started
Turning Off the Main Power
• Do not turn off the power while the machine is in operation. To turn the power off, confirm that the
operation is finished.
• Do not hold down the main power switch while turning off the main power. Doing so forcibly turns
off the machine's power and may damage the hard disk or memory and cause malfunctions.
• Do not press the main power switch soon after pressing the main power switch on the machine.
When you turn the power on or off, wait at least 10 seconds after confirming that the main power
indicator on the control panel has turned on or off.
1. Push the main power switch.
The main power indicator on the right side of the control panel turns off. The main power turns off
automatically after the machine has shut down properly.
Energy Saving Mode
When the machine is not operated for a specified period of time, the machine enters the "Energy Saving
mode" automatically. "Energy Saving mode" has two modes, "Fusing Unit Off mode" and "Sleep mode",
and the machine enters the Fusing Unit Off mode first. In the factory default, the machine is configured to
use both modes.
Fusing Unit Off Mode
In this mode, the main power indicator is lit. Because the heater of the fusing unit is turned off but
the screen of the control panel is still displayed, the power consumption decreases, but you can
start operation promptly. If you do not operate the machine for a specified period of time, the
machine emits a clicking sound and enters Fusing Unit Off mode.
• You can specify whether to enable the Fusing Unit Off mode and the time to wait before the
machine enters Fusing Unit Off mode under [Fusing Unit Off Mode (Energy Saving) On/Off].
See "Date/Time/Timer", User Guide (Full Version).
10
Turning On and Off the Power
• In this mode, you can scan documents, send faxes, receive faxes into memory, change the
machine settings on the control panel, and perform other operations that do not require
printing.
Sleep Mode
In this mode, the display of the control panel turns off and the main power indicator blinks slowly.
Power consumption is minimized. When you do not operate the machine for a specified period of
time or press [Energy Save] (
), the machine enters Sleep mode.
• You can specify the amount of time that the machine waits before entering Sleep mode under
[Sleep Mode Timer].
See "Date/Time/Timer", User Guide (Full Version).
• The machine recovers from Sleep mode when you perform one of the following:
• Lift the ADF.
• Place an original in the ADF.
• Touch the display of the control panel.
• The energy saving functions are disabled when an error occurs or while an operation is in
progress.
• The energy saving functions will not operate in the following cases:
• When fixed warm-up is in progress
• When operations are suspended during printing
• When a warning message appears (The machine enters Fusing Unit Off mode unless the
cover is open.)
• When paper is jammed (The machine enters Fusing Unit Off mode except when the cover is
open.)
• When the Data In indicator is lit or flashing (The machine enters Fusing Unit Off mode except
when the Data In indicator is lit or flashing due to receiving faxes or storing documents.)
• The machine does not enter Sleep mode in the following cases:
• During communication with external equipment
• When the hard disk is active
• When the service call message appears
• When the ADF, machine's cover, or ADF cover are opened
• When the "Add Toner" message appears
• When toner is being replenished
• When one of the following screens is displayed:
• System Settings
11
1. Getting Started
• Counter
• Inquiry
• Address Book
• Tray/Paper Settings
• When data is being processed
• If a file is waiting to be transmitted within the next minute using the "Send Later" facsimile function
• When a recipient is being registered in the address list or group dial list
• When the sample print, locked print, hold print, or stored print screen is displayed
• When the screen of a document that was stored under the printer function appears
• When the internal cooling fan is active
• When accessing the machine using Web Image Monitor
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10
Guide to Names and Functions of Components
Guide to Names and Functions of Components
• Do not obstruct the machine's vents. Doing so can result in fire as the internal components are
overheated.
ADF stands for Auto Document Feeder.
Front and Right View
IM C300/C300F/C400F
1. Auto Document Feeder (ADF)
Lower the ADF over originals placed on the exposure glass.
If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
2. Exposure glass
Place originals face down here.
3. Control panel
See page 21 "Names and Functions of the Control Panel".
13
1. Getting Started
4. Front cover
Open to replace the toner cartridge.
5. Paper tray
Load paper here.
6. Paper tray unit
Load paper here.
7. Main power switch
To operate the machine, the main power switch must be on. If it is off, turn the switch on.
8. Right cover
Open this cover when a paper jam occurs.
9. Vents
Prevent overheating.
10. Paper guides
When loading paper in the bypass tray, align the paper guides flush against the paper.
11. Bypass tray
Use to copy or print on OHP transparencies and label paper (adhesive labels).
12. Extender
Pull this extender out when loading A4 , 81/2 × 11 or larger size paper in the bypass tray.
13. Lower right cover
Open this cover when a paper jam occurs.
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IM C400SRF
D0C9IA0901
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Guide to Names and Functions of Components
1. Auto Document Feeder (ADF)
Lower the ADF over originals placed on the exposure glass.
If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
2. Exposure glass
Place originals face down here.
3. Control panel
See page 21 "Names and Functions of the Control Panel".
4. Staple cartridge
Staple cartridge for the finisher. Replace the cartridge when the staples run out.
5. Finisher cover
Open this cover to replace the staple cartridge.
6. Front cover
Open to replace the toner cartridge.
7. Paper tray
Load paper here.
15
1. Getting Started
8. Paper tray unit
Load paper here.
9. Main power switch
To operate the machine, the main power switch must be on. If it is off, turn the switch on.
10. Right cover
Open this cover when a paper jam occurs.
11. Vents
Prevent overheating.
12. Paper guides
When loading paper in the bypass tray, align the paper guides flush against the paper.
13. Bypass tray
Use to copy or print on OHP transparencies and label paper (adhesive labels).
14. Extender
Pull this extender out when loading A4 , 81/2 × 11 or larger size paper in the bypass tray.
15. Lower right cover
Open this cover when a paper jam occurs.
16
Front and Left View
D0C9IA0909
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2
1
5
3
81/2 x 14 sizeA4 or 81/2 x 11 size
1
2
IM C300/C300F/C400F
Guide to Names and Functions of Components
1. Internal tray 2 guide
Open out and raise the end fence to support large paper.
2. Internal tray guide
Open out and raise the end fence to support large paper.
• 81/2 × 14 size
Pull out the guide to position 1.
• A4 or 81/2 × 11 size
Pull out the guide to position 1, and then push it back to position 2.
3. Internal tray 2
If you select this as the output tray, copied/printed paper or fax messages are delivered here face down.
4. ADF's extenders
Raise these extenders to support large paper.
5. Internal tray
Copied/printed paper and fax messages are delivered here.
17
D0C9IA0902
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2
1. Getting Started
IM C400SRF
1. Finisher shift tray guide
Open out the end fence to support large paper.
2. Finisher shift tray
Copied/printed/sorted/stapled paper and fax messages are delivered here.
3. ADF's extenders
Raise these extenders to support large paper.
18
Rear and Left View
1
1
D0C9IA5904
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1
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D0C9IA0903
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IM C300/C300F/C400F
Guide to Names and Functions of Components
1. Vents
Prevent overheating.
2. Ethernet port
Use a network interface cable to connect the machine to a network.
IM C400SRF
19
1. Getting Started
1. Vents
Prevent overheating.
2. Ethernet port
Use a network interface cable to connect the machine to a network.
20
DZB165
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21
Names and Functions of the Control Panel
Names and Functions of the Control Panel
The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to
as the "Control Panel".
• On both sides of the control panel, interfaces for connecting external devices and slots to insert an
SD card/USB flash memory device are provided.
• Even when the screen is turned off, the LED indicators on the frame of the control panel show the
status of the machine.
Touch Panel/Interface
1. Media slots
Insert an SD card or USB flash memory device. You can store the scanned data or print the file stored on the
media.
• Use an SD memory card or SDHC memory card with a maximum capacity of 32 GB. You cannot use an
SDXC memory card.
• Use the media formatted in FAT16 or FAT32.
• Certain types of USB flash memory devices cannot be used in the machine.
• A USB extension cable, hub, or card reader cannot be used.
• If the power of the machine is turned off or the media is removed from the machine while the machine is
reading the data in the media, check the data in the media.
• Before removing the media from the slot, press the icon displayed on the screen (/) to cancel the
connection.
21
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DZB164
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324
1. Getting Started
2. Touch Panel
Displays the Home screen, operation screen of applications, and messages. Operate with the fingertips.
page 26 "How to Use the Home Screen"
page 28 "Intuitive Screen Operation Using Fingertips"
3. NFC tag
Used to connect the machine and a smart device with the RICOH Smart Device Connector.
See "Using the Machine Functions from a Mobile Device", User Guide (Full Version).
• You can adjust the angle of the control panel to improve visibility.
LED Indicators
22
Names and Functions of the Control Panel
1. Media access indicator
Flashes when data is being read from or written to an SD card.
While the machine is accessing the SD card or USB flash memory device, do not turn the power off or remove
the media.
• If the media access lamp does not light when an SD card is pushed into the media slot, do the following:
• Reinsert the SD card.
• The SD card may be broken. Contact the shop where you bought it.
2. Fax indicator
Indicates the status of the fax function.
• Flashing: transmitting and receiving data
• Lit: receiving data (Substitute RX File/Memory Lock Reception/Personal Box)
3. Data In indicator
Flashes when the machine is receiving data sent from the printer driver or LAN-Fax driver.
4. Status indicator
Indicates the status of the system. Stays lit when an error occurs or toner runs out.
page 201 "Checking the Indicators, Icons, and Messages on the Control Panel"
5. Main power indicator
The main power indicator lights up when you turn on the main power switch. In Sleep mode, it flickers slowly.
23
1. Getting Started
Changing the Display Language
You can change the language used on the display. English is set as default.
1. On the Home screen, press the change language widget.
2. Select the language you want to display.
3. Press [OK].
24
EDS004
Confirming the Functions that Are Added in RICOH Always Current Technology
Confirming the Functions that Are Added in
RICOH Always Current Technology
You can install the upgrade package for the machine's functions by RICOH Always Current Technology.
You can apply the latest functions developed after purchase and security updates.
To install the latest version of RICOH Always Current Technology, access the Application Site from the
control panel of the machine.
• For details about installing RICOH Always Current Technology, see the Operating Instructions for
Application Site.
Confirming the Version of RICOH Always Current Technology Implemented on
the Machine
1. Press [Maintnc./Inquiry/Mach. Info] on the [Check Status] screen.
2. Press [Inquiry].
3. Check the version of the machine under the machine information.
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DZC140
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15
1. Getting Started
How to Use the Home Screen
Press [Home] () at the bottom center of the screen to display the Home screen on which icons for
each function are shown. On the Home screen, you can register frequently used shortcuts and widgets.
• Do not apply strong impact or force to the screen, or it may be damaged. Maximum force
allowable is approx. 30N (approx. 3 kgf). (N = Newton, kgf = Kilogram force. 1 kgf = 9.8N.)
• Touch the Home screen to operate it.
page 28 "Intuitive Screen Operation Using Fingertips"
• You can add or delete icons and widgets, and change their order.
page 42 "Adding a Frequently Used Application or Widget to the Home Screen"
1. Login icon
This icon is displayed when users are logged in. When you press the icon, the names of the users who are
currently logged in are displayed.
2. System message
Displays system and application messages. If there are two or more messages, they will be displayed
alternately.
If a message indicating that the toner has run out or an error has occurred is displayed, press the message to
display the system message list to check the contents.
26
DZC180
How to Use the Home Screen
3. Help
When the machine is connected to the Internet and Help is available for the screen that is displayed or the
error that has occurred, press this icon to display a Help screen.
When the machine is not connected to the Internet, you can see guidance regarding print quality and paper.
Specify [Cookie] in the control panel browser to [ON] to display Help properly.
4. [Login]/[Logout]
These keys are displayed when user authentication is enabled. Press the keys to log in to or log out from the
machine.
page 48 "Logging In from the Control Panel"
5. [Energy Save]
Press to enter or exit Sleep mode.
page 10 "Energy Saving Mode"
6. Switch Screens
Press to scroll the screens right and left. The Home screen has 5 screens.
You can switch between the screens by flicking.
page 28 "Intuitive Screen Operation Using Fingertips"
7. Application list
Press to display applications that are not displayed on the Home screen.
page 42 "Adding a Frequently Used Application or Widget to the Home Screen"
8. Current display position
Shows which of the five screens is currently displayed.
9. [Stop]
Press to stop scanning or printing.
You can change the setting to stop only a job in progress with [Stop Key to Suspend Print Job].
See "Machine", User Guide (Full Version).
10. [Menu]
Displayed if a menu is available in the currently selected application.
On the Home screen, press to restore the icons to their factory default positions.
11. [Home]
Press to display the Home screen.
27
1. Getting Started
12. [Back]
Press to return to the previous screen.
13. Date/Time and Toner remaining
The current date and time is displayed.
To display the information about Toner remaining, specify [Display Time/Remaining Toner] of [Screen
Features Settings] to [Remaining Toner].
14. [Check Status]
Press to check the following system statuses of the machine. This lights up in red when an error occurs.
• Machine's status
Indicates the error status and network status.
• Operational status of each function
Status of functions such as Copy or Scanner
• Current jobs
• Job history
• Machine's maintenance information
See "Checking the Machine Status from the Control Panel", User Guide (Full Version).
15. Icon display area
Displays the icons and widgets.
• You can change the screen displayed when the power is turned on under [Function Priority].
• See "Displaying Frequently Used Functions on the First Screen", User Guide (Full Version).
• When you press [Menu] [Reset Home Screen] with the Embedded Software Architecture
application being installed in the machine, the application icons are not deleted.
Intuitive Screen Operation Using Fingertips
On the Home screen or application screen, you can perform the following operations by touching the
screen with your fingertips.
Flick (for switching between screens)
Touch and slide your finger on the screen quickly left or right to switch between the screens.
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