Ricoh I500 User Manual
Appendix
Troubleshooting....................128
Error Messages .....................131
Using Your Camera in Other
Countries ............................... 133
Recording Capacities ........... 134
Accessories ........................... 135
Handling Precautions ...........136
Care and Storage .................. 137
Specifications........................138
About the Warranty and
Servicing ................................ 140
Index.......................................142
Functional Index.........................142
Alphabetical Index......................146
Troubleshooting
Refer to the pointers listed below before submitting the equipment for repairs. If
the problem persists after trying the suggestions, contact your nearest Ricoh
service office.
■ Power Source
Problem
Power will not
come on
Power cuts out
Battery will not
charge
Battery quickly
consumed
Battery not loaded or battery
exhausted
AC adapter not properly connected
No operation performed so auto
power off function was activated
Battery exhausted
Battery at end of service life
Camera operated in extremely high
or low temperature environment
Camera operated in dark
environment requiring frequent use
of flash
■ Recording and Playback
Problem
Shutter release
button pressed
but no file
recorded
Cannot confirm
shot image
No image on
LCD monitor
Battery not loaded or battery
exhausted
No power, or mode dial not set to
recording mode.
Shutter release button not fully
pressed (pressed halfway)
Card not formatted
No memory space on card
No space in internal memory
Card at end of service life
Self-timer on
Flash charging
Card card contact surface dirty
LCD confirmation time too short
No power or LCD monitor is dark
Cause
Cause
Insert battery correctly or charge battery.
Connect correctly.
Switch camera on again.
Charge battery.
Replace with new battery.
Insert battery correctly or charge battery.
Switch on and set mode dial to recording
mode.
Press shutter release button all the way.
Format card.
Delete unnecessary files or insert new card.
Delete unnecessary files.
Insert new card.
Disengage self-timer mode.
Wait until flash LED stops blinking.
Clean with soft dry cloth.
Increase LCD confirmation time.
Switch on and press DISPLAY button to
display image on LCD monitor or press
DISPLAY button 2 seconds or more and
adjust with
Remedy
–
–
Remedy
· buttons.
Page
P.15
P.16
P.18
P.24
P.15
P.16
–
–
Page
P.15
P.16
P.24
P.25
P.47
P.35
P.20
P.103
P.103
P.20
P.62
P.48
–
P.109
P.41
P.37
128
Problem
Autofocus is on
but camera not
focusing
Flash will not
fire or will not
charge
Image dark
even with flash
Image is too
bright
Image is too
dark
Unnatural
coloration of
image
Date and other
recording data
not displayed
No playback or
image will not
appear
Playback is not
clear
Dirty lens or AF viewfinder
Subject not in center of shooting
scope
Subject difficult to focus on
Distance to subject is too close
Recording mode set on
Memo) or
Flash mode set on
Camera set on macro mode
White balance set to mode other
than auto
Battery exhausted
Distance to subject more than
approx. 2.5 m
Subject is too close
Overexposed
LCD brightness setting not correctly
adjusted
Shot in low light with flash set to
(flash off)
Underexposed
LCD brightness setting not correctly
adjusted
Shooting conditions difficult for auto
white balance mode
Screen display set to [No display]
Camera not set to
Incorrect playback source
Card not inserted, or inserted card
does not contain any files
Card not formatted with this camera
Card contains incorrectly recorded
files
Card contains files in format not
supported by this camera
AV interface cable not properly
connected
Source of interference, such as
electric motor, nearby
Card contact surface dirty
Error in internal memory of camera
Error in card
Cause
(Motion Picture)
(Voice
(flash off)
(Play) mode
Clean lens or viewfinder.
Use focus lock.
Use focus lock or switch to manual focus.
Set macro mode.
Set mode dial to
(Text) mode.
Press
Press
Press WB button to switch white balance to
auto mode.
Charge battery.
Move closer to subject.
Set flash to flash off mode.
Adjust exposure compensation from
recording menu. Set time exposure mode
to OFF.
Press DISPLAY button 2 seconds or more
and adjust with
Press
Press
compensation.
Press DISPLAY button 2 seconds or more
and adjust with
Place a white object near subject, use
flash, or select manual white balance
mode.
Press DISPLAY button to switch display
mode.
Set mode dial to
Press
source. Switch to another folder containing
files.
Insert card containing recorded images.
Use card that has been formatted and
recorded with this camera.
Insert card containing properly recorded
images.
Check format type.
Connect properly.
Move camera away from source of
interference.
Clean with soft, dry cloth.
Copy required files from internal memory
onto card and format internal memory.
Test camera with another card. If second
card displays well, problem is with card not
camera. Do not use this card.
Remedy
(Still Picture) or
button to cancel flash off mode.
button to cancel macro mode.
· buttons.
button to cancel flash off mode.
button to adjust exposure
· buttons.
(Play).
button to change playback
Page
–
P.49
P.49
P.64
P.63
P.47
P.50
P.55
P.63
P.59
P.15
P.63
P.55
P.58
P.77
P.37
P.55
P.58
P.37
P.59
P.41
P.85
P.82
P.43
P.82
P.20
P.35
P.20
P.82
P.86
–
–
P.35
P.88
–
Appendix
129
Problem
Display shut off
Remote control
unit (optional)
will not work
LCD monitor
brightness
changes during
autofocus
operation
Vertical lines
appear on
image
Battery is exhausted
Auto power off activated
Obstruction between remote control
unit and camera sensor
Remote control transmitter or
camera sensor is dirty
Remote control lithium battery is
exhausted
Area captured by autofocus field
and surrounding area have different
light levels or location is dark
Phenomenon occurring with bright
subject, known as smear
phenomenon
■ Miscellaneous
Problem
Card will not go
into slot
Camera will not
operate in
response to
buttons
Date and time
are wrong
Date and time
were set but
disappeared
File will not
erase, or card
will not format
Mode settings
have changed
Auto power off
will not activate.
Beep will not
sound
No image on
TV screen
Card incorrectly oriented
Battery exhausted
Camera malfunction
Date/time setting is incorrect
Battery removed
Erase menu not displayed
File protected
Keep settings mode not enabled
Auto power off setting is disabled
Camera powered by AC adapter
(auto power off is automatically
disabled when powered by AC
adapter)
Beep disabled
Incorrect video-out signal method.
Incorrect video I/O switch setting on
video equipment
Cause
Cause
Charge battery.
Switch power on again.
Remove obstruction.
* Remote control reception at front side of
camera.
Clean.
Replace with new lithium battery.
No malfunction.
No malfunction.
Insert correctly.
Charge battery.
Switch off power, switch on again and set
mode dial to
If problem persists, reset.
1.Remove battery from camera, switch
power on and reload battery.
2.Try operating again.
Set correct date and time.
Date setting is reset if battery is removed
for approx. 20 days. Set date again.
Set mode dial to
button.
Cancel protect setting.
Enable keep settings mode.
Enable setting.
Set beep sound to [ON].
Select correct video-out signal method.
Check video I/O switch setting on video
equipment.
Remedy
Remedy
(Still Picture) or (Text).
(Play) and press
–
Page
P.15
P.24
–
–
–
–
–
Page
P.20
P.15
–
P.31
P.31
P.103
P.92
P.108
P.110
–
P.111
P.114
–
130
Error Messages
If an error message is displayed on the LCD monitor or LCD panel, follow the
procedures below.
System error occurs
Unable to change memory
Insufficient memory
Change to card
Format required
Format internal memory
Card is unavailable
Format error
UNMATCHED FILE
No file
Insufficient memory. Continue copy?
File number over. Cannot save.
Exceeded DPOF limit. Set up to 999.
Failed to create DPOF files
Failed to read DPOF files
Error Message
• If the error message continues to be displayed after the above
Note
procedures have been followed, open the terminal cover and press the
reset switch (P.6) with the tip of a propelling pencil or similar object.
The settings will return to the factory default settings.
If the error message is still displayed, contact the store where
purchased or your nearest Ricoh service office.
Turn the power off and on.
Storage memory can not be switched due to some reason. Check
content of storage memory or format storage memory.
Erase unwanted files or format to obtain sufficient memory space.
Change the storage memory to card by using .
Format of selected storage memory damaged. Format storage
memory.
Internal memory damaged. Format it by pressing shutter release
button.
Card damaged. Format.
Format again. If formatting is not completed, memory error
occurs. Avoid using the storage memory.
Unplayable file was selected.
No recorded files in specified folder. Change folder or select
storage memory that contains files.
Exceeded memory capacity. Perform one of following and copy
again:
• Delete unnecessary copy source,
• Delete unnecessary files in destination, or
• Format storage memory.
File number exceeded limit. Delete unnecessary files or use
another memory card.
Number of index print or number of specified print exceeded limit.
Reset DPOF settings of some files.
DPOF settings cannot be saved. Delete unnecessary files before
repeating operation. If message still appears, memory may be
damaged. Make a backup file of files saved in memory and
format memory.
DPOF settings are unreadable. Reset all DPOF settings before
repeating operation. If message still appears, memory may be
damaged. Make a backup file of files saved in madia and format
memory.
Remedy
Appendix
131
MEMO
132
Using Your Camera in Other Countries
Ricoh AC-3 AC adapter (optional)
• The adapter can be used in regions where the voltage ranges from 100 V
to 240 V and the frequency is 50Hz/60Hz.
• Some countries use electrical outlets which have different shapes. Inquire
at your travel agent about the necessary plug adapter for the country of
your destination before you leave.
Using a Local TV Receiver for Playing Pictures
• You can play back images taken with this camera on a TV reciever (or
monitor) equipped with an video input terminal. Use the AV interface cable
supplied.
• This camera supports both NTSC and PAL television systems. Switch the
camera’s video system to meet the local environment. → P.116 “Changing
the Video-out Signal Method”
• If you plan to take the camera abroad with you, check the local television
system beforehand.
133
Appendix
Recording Capacities
The table below gives approximate recording picture counts by CF card
capacity, image quality and size.
16 MB 32 MB 48 MB 64 MB 96 MB 128 MB 192 MB
13 26 40 53 80 107 160
26 52 79 105 158 211 316
Still picture
(no. of
images)
Text (no.
of images)
Motion picture (minutes)
Voice memo (minutes) 33:06 66:29 99:46 133:10 199:40 266:50 399:50
• Recording picture counts vary depending on the kind of CF cards,
Note
even when they have the same capacity.
• Maximum recording time of the motion picture is 10 minutes per file.
* Sizes (no. of pixels) are as follows:
: 2048 × 1536 pixels
: 1024 × 768 pixels
: 640 × 480 pixels
51 102 153 205 308 411 616
25 710152030
38 77 116 156 234 312 468
74 149 224 300 450 601 900
161 324 487 650 975 1,303 1,951
51 102 153 205 308 411 616
138 278 417 557 836 1,116 1,672
1:20 2:42
4:03 5:24 8:07 10:00 10:00
* Image qualities (compression rates) are as follows:
: Fine
: Normal
: Economy
: Non-compressed
134
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