Ricoh HotSpot Printing App User Manual
Ricoh
HotSpot
Printing
App
Mobile Printing Solution
User’s Guide
HSPA_UQR_April192013_V1
HotSpot Printing App supports:
- Apple® iOS devices
- Android™ devices
- BlackBerry® smartphone
- BlackBerry® PlayBook
™
Printing App
www.ricoh-usa.com/hotspot
© 2013 Ricoh Americas Corporation. All rights reserved.
The contents of this manual and associated Ricoh software are the property of Ricoh Americas
Corporation and are copyrighted.
All specifications, claims, features, representations and/or comparisons provided are correct to the best
knowledge of Ricoh as of the date of publication, but are subject to change without notice. Information is
provided by Ricoh on an “as is” basis, without any other warranties or conditions, expressed or implied,
including but not limited to, warranties of merchantable quality, satisfactory quality, merchantibility or
fitness for a particular purpose.
In no event shall Ricoh Americas Corporation be liable for any loss of revenue or profit or any other
commercial damage, including but not limited to special, incidental, consequential or other damages. We
are also not responsible for the claims by a third party. Our maximum aggregate liability shall not exceed
thirty US dollars ($1 USD).
Excel, Word, PowerPoint, Windows and Exchange are trademarks of Microsoft Corporation. Java is a
trademark of Sun Microsystems. Adobe PDF is a trademark of Adobe Systems Incorporated. PrinterOn
is a trademark of PrinterOn Inc., Canada. The RIM and BlackBerry families of related marks, images
and symbols are the exclusive properties of and trademarks or registered trademarks of Research in
Motion Limited - used by permission.
Apple, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and
other countries. App Store is a service mark of Apple Inc.
Documentation Revision 1: April, 2013
Table of Contents
Preface ....................................................................................................................................... 4
Service Support & Requirements ............................................................................................. 4
Introduction ............................................................................................................................... 5
Quick Start ................................................................................................................................. 6
Installation ................................................................................................................................. 8
Deployment Options ................................................................................................................. 8
MDM (Mobile Device Management) Deployment ..................................................................... 8
Email Deployment (Android Only) ............................................................................................ 8
BlackBerry PlayBook................................................................................................................ 8
HotSpot Printing Application Behavior and Functions .......................................................... 9
Account Settings ...................................................................................................................... 9
Add Printer to Favorites ........................................................................................................... 9
Set Default Printer .................................................................................................................. 10
Document View ...................................................................................................................... 10
Browse Function .................................................................................................................... 11
Jobs Function ........................................................................................................................ 11
Nearby Behavior and Map Function ....................................................................................... 11
Search Function ..................................................................................................................... 12
Favorites Function ................................................................................................................. 13
Printing Documents ................................................................................................................ 14
Adding Files on iOS ............................................................................................................... 14
Adding Files Using iTunes ................................................................................................. 14
Using the “Open In” Feature .............................................................................................. 16
Importing Files from Android: ............................................................................................. 17
Adding Files Using BlackBerry Desktop Software .............................................................. 18
HotSpot Printing Application
Support
Mobile Devices
As of Nov. 2012, the HotSpot Printing App supports BlackBerry® smartphone,
BlackBerry® PlayBook™, Apple® iOS and Android™ devices.
Country
Currently, the HotSpot Printing App is available in any country where the App
StoreSM is available, e.g., BlackBerry World.
Language
Currently, English, German and Spanish is supported.
Carrier
All carriers are supported.
Requirements
Connectivity
The HotSpot Printing App requires an internet connection or mobile data
connectivity. An integrated Global Positioning System (GPS) is necessary for
geographical search, i.e., to determine user’s current location and nearby
printers/MFPs.
Plug-in
The HotSpot Printing App requires Adobe® AIR® to be installed on your
device, if it’s not already present. Adobe Air is a free plug-in (similar to Flash
Player). It will be automatically installed on Apple iOS but must be
downloaded separately for BlackBerry and Android users.
Preface
Every effort has been made to ensure that the information in this guide is
correct at the time of writing. This document should not be used as a basis to
make changes to your Enterprise environment.
Many of the features and functions covered in this guide are available in the
Ricoh HotSpot Printing Application, herein called HotSpot Printing App.
However, enhancements to this app are on-going. Please refer to the Ricoh
HotSpot website (www.ricoh-usa.com/hotspot) for additional information.
Service Support & Requirements
User’s Guide
For Apple iOS, Android™ and BlackBerry PlayBook™ BlackBerry smartphone Devices 4
HotSpot Printing Application
User’s Guide
Introduction
Ricoh’s HotSpot Printing App is easy to use and doesn’t need any configuration or training to get
started. The HotSpot Printing App allows HotSpot subscribers (www.ricoh-usa.com/hotspot) and nonsubscribers to quickly access and forward documents and images from their mobile device (tablet,
smartphone and laptop) to a list of available public printers located virtually anywhere – libraries,
Internet cafés, hotels, airports, corporate meeting rooms, print shops and travel centers. With the
release of HotSpot Enterprise, corporate customers may now host their own “private cloud” printing
service and enable existing devices inside the company network.
In addition, frequently-used printers can be stored in the Favorites group within the HotSpot application
eliminating the need to search for them every time they're used. Although the mobile applications use
http/https for discovering and printing to the device through the cloud service, many devices support
email printing.
Print emails* and attachments from BlackBerry
and Android™ devices.
Microsof
t®
Office® (Word®, Excel®, PowerPoint®, Visio®), Adobe® Acrobat® and others are
supported attachment file formats. Please refer to
http://www.printeron.net/customer_service/docs/file_formats.pdf for a complete list.
Search for public PrinterOn
Print documents and images to PrinterOn
Manage printer favorites to store public or individual printers.
Map integration.
Map view for stored printer with geographical coordinates.
Geographical search for printers in configured proximity.
Default printer selection.
Printer status information.
®
printers in any available location.
− Online/Offline
− Free/chargeable printing
*It’s possible to forward the message to the
HotSpot Printing service via email. For
instructions, refer to the HotSpot Printer/MFP
User’s Quick Reference
(www.ricoh-usa.com/hotspot).
®
PlayBook™, BlackBerry® smartphone, Apple® iOS
®
network of printer.
For Apple iOS, Android™ and BlackBerry PlayBook™ BlackBerry smartphone Devices 5
HotSpot Printing Application
User’s Guide
Quick Start
To print a document, for example, from a BlackBerry® PlayBook™, proceed as follows:
1. On the device, navigate to the Ricoh HotSpot
Printing App icon. Press to open the application.
Note: When the HotSpot Printing App is opened for
the first time, the Settings screen (at right) appears.
Set the PrinterOn Account login information,
geographic search preferences, default web URL and
language. You can also open this screen by clicking
the tools icon (upper right corner).
2. Press [Save].
The HotSpot Printing App home screen appears,
which includes printers closest to your current
location (top section of screen), as well as current
status of each printer.
3. If desired printer does not appear, press [Search].
For Apple iOS, Android™ and BlackBerry PlayBook™ BlackBerry smartphone Devices 6
HotSpot Printing Application
4. Enter search criteria for the printer, and then press
[Search].
5. If printers are found, a list of available devices
appears. From the list, press the desired printer.
6. Once a printer is selected, press [Save]. The printer is
automatically added to Favorites, and the printer icon
appears on the HotSpot Printing App home screen.
Note: If this is not the desired printer, press [Back]
and repeat 4.
7. To select a printer, or set a default printer, press
the printer icon. The Options menu appears.
8. On Options menu…
a. Press [Select] to send print job to the selected
printer; printer icon starts flashing, or…
b. Press [Default] to set this device as the default
printer.
c. Press [Detail] to view information about the
device.
d. Press [Cancel] to close menu.
User’s Guide
For Apple iOS, Android™ and BlackBerry PlayBook™ BlackBerry smartphone Devices 7
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