Ricoh FAX1180L, H321 Product Support Manual

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Introduction

Product Support Guide

H321

Product Type:
Launch Date:

S/N Configuration:
Product Code:

Fax

(Laser PPF)

04/2007

A55

H321

Brand/Model Name:

Product Code Gestetner Lanier Ricoh Savin

H321 F111 LF225m FAX1180L

SAVINFAX

3815

Product Concept:

H321 is recommended for low volume business users. This product provides basic fax
function with easy and simple operation. The compact machine size can fit in a small
office or limited space. Packaged with “Companion Suite” software, it provides MFP
functionality with color scanning and B+W printing. Replaces model H915.

Connectivity:

USB2.0. Companion Suite PC software.

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Product Support Guide

H321

Order Number:

Main Frame:

Item Model Name EDP Code Lanier ID Notes

Ricoh: RICOH FAX 1180L

H321

Options:

Savin: SAVINFAX 3815

Lanier: LF225m

Gestetner: F111

413160 490-1922

Item Description EDP Code Lanier ID

Handset

Type 1018

Handset 410781 C (Fax)

Supplies/Yields:

Starter cartridge in carton box of main unit yields Approx 1,500 5% coverage A4 sheets.

Item Name Order Code Target Yield

Gestetner F111

AIO Gestetner Print Cartridge SP1000A

Lanier LF225m

AIO Lanier Print Cartridge SP1000A

Ricoh Fax 1180L

AIO Ricoh Print Cartridge SP1000A 413460 Appox. 4000 sheets*

SAVINFAX 3 815

AIO Savinfax Print Cartridge SP1000A

*above yields based on 5% page coverage on A4 paper
Smart Card is bundled with Print Cartridge which enables machine to detect a new Print Cartridge

Option Compatibility:

The handset is the only option.

Branding Information:

Branding is required as the machines are shipped as a generic version. A branding kit will be
added to carton when shipped from distribution centers.
You must attach the brand and model labels (provided) to the front cover.

413462/

85260

413463/

491-0351

413461/

5260

Product

Common /

Code

Appox. 4000 sheets*

Appox. 4000 sheets*

Appox. 4000 sheets*

Unique

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Product Support Guide

p

H321

Product Configuration:

Standard Configuration:

H321

Installation Requirements:

Temperature Range:
Humidity Range:

Ambient Illumination: Do not expose to direct sunlight
Ventilation: Choose a well ventilated location
Avoid areas exposed to sudden
temperature changes:
Areas directly exposed to cool air from an air conditioner.

Make sure that this location does not present any ammonia nor any other organic gasses emission ha zard.
Keep the machine away from any object that could obstruct its ventilation ports.
Place the machine on a strong and level base. Inclination on any side should be no more than 5mm (0.2”)
Do not place the machine where it may be subject to strong vibrations.
Do not place the machine close to hangings or any other flammable objects.
Make sure that this location is dry, clean and dust free.
Choose a location where water and other splashes of liquid are limited.

Power Requirements:

Input voltage level:
AC110-127V/9A 50/60Hz

The socket-outlet shall be installed near the product
and shall be easily accessible.
Do not place anything on power cord.
The required wall outlet is a NEMA 5-15R (receptacle)

* Interface

 USB 2.0 full speed
 PSTN, G3

* Paper handling

 Standar d 250-sheet tray
 1Sheet Bypass feed

* GDI Controller Function
* TWAIN color scanning (USB)

anion Suite/PaperPort PC software

* Com

10°C to 27°C(50-80°F) with an ambient humidity included between 15 to 80%
(up to 32°C(90°F) with an ambient humidity included between 15 to 54%)

Areas directly exposed to heat from a heater.

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Product Support Guide

H321

Space:

Make sure not to obstruct the ventilation grids located on the left and right sides of the device.
During the installation, make sure to place the machine thirty centimeters away from the
surrounding objects so all the lids can be easily opened.

Left 30cm (1 ft.)
Rear 30cm (1 ft.)
Right 30cm (1 ft.)
Front 30cm (1 ft.)

Foot Print:

Dimensions (W x D x H): 356mm x 394mm x 380mm (14.02” x15.51” x 14.96”)

Power Consumption / Noise Emission:

Power Consumption:

H321
Maximum 900 W or less 3074 BTU/hr
Printing 340 W or less 1161 BTU/hr
Standby 16 W or less

80 W peak

Power Save Mode 12 W or less 41 BTU/hr

Noise Emission:

H321

Warm up 52 dB or less
Standby mode 31dB or less
Copying 52 dB or less
Printing 52 dB or less

55 BTU/hr

273 BTU/hr peak

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Product Support Guide

H321

Installation Times:

NOTE: Unit is user installable. However if a qualified engineer performs the installation

see below:

Unit Installation Time

(Minutes)

H321 30

Transportation and Storage Conditions:

Storage Transportation

H321 mainframe

AIO

-20 ~ 40°C
20% ~ 80% RH or less

-30 ~ 40°C
80% RH or less
Storage period: Max 12 months
Under the unopened status

-20 ~ 40°C
20% ~ 80% RH or less

-30 ~ 40°C
80% RH or less

Parts / Tools / Maintenance:

PM Parts / Yields:

There are no PM parts for this model.

Options:

The handset is the only option for this model.

Special Tools:

Smart card:Maintenance H3209500. Stores Phone Book data and machine operational settings.

Reliability Information:

Items Description Remarks

ACV 300 sheets/month
Max CV 1.5K sheets/month
PM Interval No PM parts (User maintenance)
MCBF Target 22.5K prints

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Product Support Guide

H321

Specifications / Documentation:

Specifications / Recommendations:

Main Frame: H321
Type:

Technology:
Resolution (dpi ):
Printing Speed:
Super Smoothing
Halftone
First Print Speed:

Duplex Printing:
Dimensions:
Weight:
Input Capacity:

Output:
Input Paper Size:

Desktop Fax
B/W Laser
600 x 600 dpi (printing)
General Paper A4/LT SEF, Legal 16 ppm, 14 ppm
No
256 Levels
Mono A4/LT, SEF, Std.

Tray

Not Available

14.02” wide x 15.51” deep x 14.96” high
Less than 11.5kg (25.4lbs.)
Main Tray
250 sheets max (60g/m2, 16lb bond); 200 sheets max (80g/m², 21-22lb bond)

Manual (bypass)
1 sheet

Internal Tray Face down 50 sheets
Main Tray Legal

A4
Letter
A5

Manual (bypass) Legal

A4
Letter
A5
B5(JIS)
Executive
A6

13 sec or less

215.9 x 355.6mm (8.5x14”)
210 x 297mm (8.27x11.69”)

215.9 x 279.4mm (8.5x11”)
148 x 257mm (5.83x10.12”)

215.9 x 355.6mm (8.5x14”)
210 x 297mm (8.27x11.69”)

215.9 x 279.4mm (8.5x11”)
148 x 257mm (5.83x10.12”)
182 x 257mm (7.17x10.12”)

184.2 x 266.7mm (7.25x10.5”)
176 x 250mm (6.93x9.84)

Media Type:

Paper Weight:

Warm-up Time:

Main Tray Plain Paper
Manual (bypass) Plain Paper

Main Tray 60-105g/m2, (16-28lb bond)
Manual (bypass) 52-160g/m
From Off mode 21 sec

Copier
Copy Speed:

Copy Resolution:
Enlarge/Reduction:

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16PPM (Letter,A4)/14PPM (Legal)
Scan: 600 x 300dpi/Print: 600 x 600dpi
25% to 400%

2

, (14-40lb bond)

Fax
Scanning Resolution:

Scanning Speed:
Transmission Speed:
Data Transmission Speed:
Compression Method:
Compatibility:
Memory Capacity:

ADF:
One touch:
Speed Dial:

Group Dial:

Dual Access:
Memory Back-up:

Printer:
Printer & Scanner

drivers CD:
Paper Size:
Printing Resolution:
Printing Speed:
Interface:
OS:
Printer Language:

USB2.0 Interface (Standard)

Data Transmission Speed
Supported OS

Generic CD
“Drivers and Utilities Companion Suite Pro LL”
A4, A5, B5, letter, legal
600 x 600dpi
16PPM (Letter, A4)/14PPM (Legal)
USB2.0, full speed
Windows 98SE/Me/2000/XP
GDI

Product Support Guide

H321

Standard: 200dpi x 100dpi
Fine: 200 x 200dpi
Super Fine: 200 x 400dpi
Photo: 200 x 200dpi
Less than 4.5 seconds

2.5 seconds

33.6Kbps
MH/MR/MMR,JBIG
PSTN,G3
2MB
(approx. 125pages)
50 sheets (Letter/Legal/A4)
20x2=40
250 Max 32 group dial/218 speed dial

(including 40 one touch)

32 If you have already

registered 250 quick dial, Group

Dial is invalid
Yes
SAF: flash memory (no limit)
Clock: No

12Mbps (Full Speed)
Windows 98 SE, 2000, ME, XP (USB2.0)

B+W/Color PC Scanner
Scanning Resolution:
Interface:

OS:
Scanner Language:

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Max 2400 x4800dpi (interpolation)
USB2.0, full speed
Windows 98SE/Me/2000/XP
TWAIN

Product Support Guide

H321

USB Memory Key

You can connect a USB memory Key on the front side of your machine. The files stored in TXT, TIFF and
JPEG formats will be analyzed and you will be able to use the following actions:

Print the stored files contained in your USB memory key.
Delete the files contained in your USB memory key.
Run an analysis on the contents of the inserted USB memory key.
Digitalize and save a document onto your USB memory key.
Fax archiving.

Utility Software:

Companion Suite Pro LL Support Status

Companion Suite Pro LL YES

Laser Pro LL YES

1

Scanner Pro LL 4.0 YES

2

PaperPort® (Doc Manager) YES

3

Adobe Acrobat Reader® YES

4

Counters:

Total Counter Access

 Press the “down arrow” key, enter 821 with the keyboard, the number of SENT PAGES

appears on the screen. Quit this menu by pressing the “stop” key.

 Press the “down arrow” key, enter 822 with the keyboard, the number of RECEIVED PG

appears on the screen. Quit this menu by pressing the “stop” key.

 Press the “down arrow” key, enter 823 with the keyboard, the number of SCANNED

PAGE appears on the screen. Quit this menu by pressing the “stop” key.

 Total Counter: Press the “down arrow” key, enter 824 with the keyboard, the number of

PRINTED PG appears on the screen. Quit this menu by pressing the “stop” key.

Counter Information:

Sent Pages, Received PG, Scanned Page, Printed PGParameter list including counter
information can be printed by pressing the “down arrow” key and entering 54 with the keypad.
(You cannot print this on A5 format paper)

Counter Specifications:

Total counter limit 10 digits. Max count 2,147,483,647 (7fffffffhex.)

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Product Support Guide

H321

Non Recommended:

Do not use any of the following kinds of paper or a fault might occur:

• Paper meant for an inkjet printer

• Curled or Twisted paper

• Bent, folded, or creased paper

• Torn paper

• Wrinkled paper

• Damp paper

• Paper that is dry enough to emit static electricity

• Paper that has been printed onto, except a preprinted letterhead paper

• Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g.

monochrome and color copiers, ink-jet printers, etc.)

• Special paper, such as thermal paper, aluminum foil, carbon and conductive paper

• Paper that is heavier or lighter than the limitation

• Paper with windows, holes, perforations, cutoffs, or embossing

• Adhesive label paper on which glue or base paper is exposed

• Paper with clips or staples

• Envelopes in the following conditions:

 Damp
 Excessively curled or twisted
 Struck together
 Damaged in any way
 With stamps attached
 With windows, holes, perforations, cutouts, or embossing
 With metal clasps, string ties or metal folding bars
 Designed to be interlocked
 With nicked edges or bent corners
 With rough, wrinkled or laid finishes
 With any exposed adhesive, when the flap is in the sealed or closed position

Serial Number Information:

Configuration: A55-Y-(84+M)-NNNNN
Location: Printed in tiny letters, toward the top right of the label, which is found on the bottom

right rear of the machine.

Firmware Information:

Firmware:

Firmware File Firmware Type

H321102p System

Firmware update procedure:

System: Downloaded to H321 from PC, using UPDATEDEVICE function of the Companion

Suite.

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Product Support Guide

H321

Documentation:

Description EDP Code E-Source Content ID

H321 Self Pace CBT Package 003033MIU --­H321Service Manual Included in Package Rfg026806
H321 Self Pace Training Course Guide Included in Package Rfg027059
Self Pace CBT Install Instructions Included in Package Rfg024426
H321 CBT CD Included in Package
H321 Service Manual On CBT CD-ROM Rfg026806
H321 Operation Instruction Manual On CBT CD-ROM Rfg026808
H321 Parts Catalog On CBT CD-ROM Rfg026807
Core Technology Manual On CBT CD-ROM Rfg001540

Training:

H321 Self Pace CBT Package.
If you have questions about this or any other training program, please visit the Ricoh University

home page at

http://www.ricohuniversity.com, or contact Ricoh University at 973-882-2200

Contact Information:

Name Contact

Technical Services Call Center (Hotline) Ricoh: [phone]

Savin/Gestetner: [phone]
Lanier: [phone]

Application Help Desk (Software Issues) Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU

Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995

National Reclamation Center [phone] http://www.nrc-usa.com
Technology Solutions Center Web Site http://www.tscweb.net
Configurator http://www.connectivity-cafe.com
Ricoh Web Site http://www.ricoh-usa.com/
Savin iLINC Web Site http://w3.savin.com
Gestetner ILINE Web Site http://W3.gestetnerusa.co m
Headquarter Web Sites Ricoh Corporation: http://www.ricoh-usa.com

Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/

Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets (800) 336-MSDS (6737)
Eastern Training Center [phone] http://www.ricohuniversity.com
Western Training Center [phone] http://www.ricohuniversity.com
Lanier Education Center (678)-824-3000

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Revisions:

Final 4/20/07

Product Support Guide

H321

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