For safe and correct use, be sure to read "Safety Information" before using the machine.
TABLE OF CONTENTS
How to Read This Manual.................................................................................................................................6
About IP Address............................................................................................................................................7
Differences in Performance/Functions between Different Models.............................................................7
Important Safety Instructions .........................................................................................................9
User Information on Electrical & Electronic Equipment...............................................................................9
Environmental Advice for Users....................................................................................................................9
Note for the Battery and/or Accumulator Symbol (For EU countries only)............................................10
Notes to Users of Facsimile Unit.................................................................................................................11
NOTICE TO USERS (NEW ZEALAND).....................................................................................................11
Important Safety Instructions .......................................................................................................12
Notes on Lamp(s) Inside This Machine......................................................................................................12
Notes to Users in the State of California....................................................................................................12
ENERGY STAR Program..................................................................................................................................13
1. Guide to the Machine
Guide to Components......................................................................................................................................15
Control Panel................................................................................................................................................17
About Originals............................................................................................................................................39
Placing Originals on the Exposure Glass...................................................................................................41
Placing Originals in the Auto Document Feeder.......................................................................................41
Printing on Both Sides of Sheets..................................................................................................................44
Canceling a Print Job...................................................................................................................................45
If a Paper Mismatch Occurs............................................................................................................................47
Continuing Printing Using Mismatched Paper...........................................................................................47
Resetting the Print Job..................................................................................................................................47
Canceling a Copy.......................................................................................................................................51
Making Enlarged or Reduced Copies............................................................................................................52
Specifying Combine for Copying...............................................................................................................55
Copying Both Sides of an ID Card onto One Side of Paper........................................................................57
Copying an ID Card....................................................................................................................................57
Making 2-sided Copies...................................................................................................................................60
Specifying the Scan Settings...........................................................................................................................63
Registering the Scan Destination.....................................................................................................................66
Registering the Scan Destination................................................................................................................66
Scan to E-mail/FTP/Folder.........................................................................................................................69
Basic Operation for Scan to USB...............................................................................................................70
Specifying the Scan Settings...........................................................................................................................71
Specifying the Scanning Size According to the Size of the Original......................................................71
Scanning from a Computer.............................................................................................................................73
Using TWAIN scanner................................................................................................................................73
Setting the Date and Time................................................................................................................................78
Modifying or Deleting Fax Destinations.....................................................................................................81
Configuring Fax Destinations Using Smart Organizing Monitor.............................................................81
Sending a Fax..................................................................................................................................................83
Configuring the PC FAX Address Book......................................................................................................96
Editing a Fax Cover Sheet...........................................................................................................................97
Receiving a Fax................................................................................................................................................98
Lists/Reports Related to Fax.........................................................................................................................101
3
7. Configuring the Machine Using the Control Panel
Copier Features Settings...............................................................................................................................104
Fax Features Settings.....................................................................................................................................107
Scanner Features Settings.............................................................................................................................113
Address Book Settings...................................................................................................................................116
System Settings...............................................................................................................................................117
Printing the Configuration Page................................................................................................................123
Types of Report..........................................................................................................................................123
Printer Features Settings.................................................................................................................................125
Using Web Image Monitor...........................................................................................................................129
Displaying Top Page.................................................................................................................................129
Changing the Interface Language...........................................................................................................130
Using Smart Organizing Monitor.................................................................................................................141
Checking the Status Information...............................................................................................................141
Configuring the Machine Settings............................................................................................................142
Printing the Configuration Page................................................................................................................143
Updating the Firmware.............................................................................................................................143
9. Maintaining the Machine
Replacing the Print Cartridge........................................................................................................................145
Cautions When Cleaning..............................................................................................................................147
Cleaning the Inside of the Machine.............................................................................................................148
Cleaning the Exposure Glass........................................................................................................................149
Cleaning the Auto Document Feeder...........................................................................................................150
10. Troubleshooting
Common Problems.........................................................................................................................................151
Paper Feed Problems.....................................................................................................................................152
Error and Status Indicate on the Control Panel...........................................................................................168
Messages on the Screen...........................................................................................................................168
Error and Status Messages Appear on the Smart Organizing Monitor...................................................175
Error and Status Messages Appear in the PC FAX Window......................................................................177
11. Appendix
Notes About the Toner..................................................................................................................................179
Moving and Transporting the Machine.......................................................................................................180
Where to Inquire.......................................................................................................................................180
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
Legal Prohibition
Do not copy or print any item for which reproduction is prohibited by law.
Copying or printing the following items is generally prohibited by local law:
bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its
completeness or accuracy. If you have any questions concerning the legality of copying or printing
certain items, consult with your legal advisor.
Disclaimer
Contents of this manual are subject to change without prior notice.
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
For good output quality, the manufacturer recommends that you use genuine toner from the
manufacturer.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
Two kinds of size notation are employed in this manual.
Some illustrations or explanations in this guide may differ from your product due to improvement or
change in the product.
6
About IP Address
In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are
relevant to the environment you are using.
Differences in Performance/Functions between Different Models
The differences in main performance/functions between different models are as follows:
Type 1Type 2Type 3
ModelSP 204SFSP 204SFNSP 204SN
FaxAvailable
(Standard)
Ethernet Port (Network)Not AvailableAvailable
Scanner Functions Accessible Using the Control
Panel and Smart Organizing Monitor
Scan to E-mail/FTP/Folder/USBNot AvailableAvailableAvailable
Web Image MonitorNot AvailableAvailableAvailable
Not AvailableAvailableAvailable
Available
(Standard)
(Standard)
Not Available
Available
(Standard)
7
Model-Specific Information
CTT110
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a region A model:
• CODE XXXX -27
• 220-240V
(mainly North America)
If the label contains the following, your machine is a region B model:
• CODE XXXX -17
• 120V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
8
Important Safety Instructions
User Information on Electrical & Electronic Equipment
Users in the countries where this symbol shown in this section has been specified in
national law on collection and treatment of E-waste
Our Products contain high quality components and are designed to facilitate recycling.
Our products or product packaging are marked with the symbol below.
The symbol indicates that the product must not be treated as municipal waste. It must be disposed of
separately via the appropriate return and collection systems available. By following these instructions
you ensure that this product is treated correctly and help to reduce potential impacts on the environment
and human health, which could otherwise result from inappropriate handling. Recycling of products
helps to conserve natural resources and protect the environment.
For more detailed information on collection and recycling systems for this product, please contact the
shop where you purchased it, your local dealer or sales/service representatives.
All Other Users
If you wish to discard this product, please contact your local authorities, the shop where you bought this
product, your local dealer or sales/service representatives.
Environmental Advice for Users
Users in the EU, Switzerland and Norway
Consumables yield
Please refer to either the User’s Manual for this information or the packaging of the consumable.
Recycled paper
The machine can use recycled paper which is produced in accordance with European standard
EN 12281:2002 or DIN 19309. For products using EP printing technology, the machine can print
9
on 64g/m2 paper, which contains less raw materials and represents a significant resource
reduction.
Duplex printing (if applicable)
Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces
the size of printed documents so that fewer sheets are used. We recommend that this feature is
enabled whenever you print.
Toner and ink cartridge return program
Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with
local regulations.
For details about the return program, please refer to the Web page below or consult your service
person.
https://www.ricoh-return.com/
Energy efficiency
The amount of electricity a machine consumes depends as much on its specifications as it does on
the way you use it. The machine is designed to allow you to reduce electricity costs by switching to
Ready mode after it prints the last page. If required, it can immediately print again from this mode.
If no additional prints are required and a specified period of time passes, the device switches to an
energy saving mode.
In these modes, the machine consumes less power (watts). If the machine is to print again, it needs
a little longer to return from an energy saving mode than from Ready mode.
For maximum energy savings, we recommend that the default setting for power management is
used.
Products that comply with the Energy Star requirement are always energy efficient.
Note for the Battery and/or Accumulator Symbol (For EU countries only)
In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II,
the above symbol is printed on batteries and accumulators.
This symbol means that in the European Union, used batteries and accumulators should be disposed of
separately from your household waste.
In the EU, there are separate collection systems for not only used electrical and electronic products but
also batteries and accumulators.
Please dispose of them correctly at your local community waste collection/recycling centre.
10
Notes to Users of Facsimile Unit
Declaration of Conformity
Notice to Users in EEA Countries
This product complies with the essential requirements and provisions of Directive 1999/5/EC of
the European Parliament and of the Council of 9 March 1999 on radio equipment and
telecommunications terminal equipment and the mutual recognition of their conformity.
Notice to Users Accessing Analog PSTN in EEA Countries
This product is designed to be able to access analog PSTN in all EEA countries. Local PSTN
compatibility is dependent on software switch settings. Please contact your service representative if
relocating this product to another country. In the event of problems, please contact your service
representative in the first instance.
The CE Declaration of Conformity is available by accessing the URL:
http://www.ricoh.co.jp/fax/ce_doc/ and selecting the product applicable.
NOTICE TO USERS (NEW ZEALAND)
• The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It indicates
no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it
provides no assurance that any item will work correctly in all respects with another item of
Telepermitted equipment of a different make or model, nor does it imply that any product is
compatible with all of Telecom's network services.
• This equipment is not capable, under all operating conditions, of correct operation at the higher
speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such
circumstances.
• Devices connected to the telephone port may lose their memory if this fax machine is on line for
extended periods. To prevent this, such devices should have the facility for battery or similar
backup of memory.
• This device may be subject to ringing or bell tinkle when certain other devices are connected to the
same line. If this occurs, the problem should not be referred to the Telecom Faults Service.
• This equipment should not be used under any circumstances that may constitute a nuisance to other
Telecom customers.
• Telepermitted equipment only may be connected to the auxiliary telephone port. The auxiliary
telephone port is not specifically designed for 3-wire connected equipment that may not respond to
incoming ringing when attached to this port.
11
Important Safety Instructions
Notes on Lamp(s) Inside This Machine
Notes to Users in the State of California
Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/
perchlorate
12
ENERGY STAR Program
ENERGY STAR® Program Requirements for Imaging Equipment
The ENERGY STAR® Program Requirements for Imaging Equipment encourage energy conservation
by promoting energy efficient computers and other office equipment.
The program backs the development and dissemination of products that feature energy saving
functions.
It is an open program in which manufacturers participate voluntarily.
Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and multifunction
devices. Energy Star standards and logos are internationally uniform.
This machine is equipped with the following Energy Saver modes: Energy Saver mode 1 and Energy
Saver mode 2. The machine recovers from Energy Saver mode when it receives a print job, prints a
received fax, or when any key is pressed.
Energy Saver mode 1
This machine automatically enters Energy Saver mode 1 about 30 seconds after the last operation
is completed.
Energy Saver mode 2
This machine automatically enters Energy Saver mode 2 1 minute after the last operation is
completed.
Specifications
*1
*1
40 W or less
10 seconds or less
Energy Saver mode 1Power Consumption
Default Interval30 seconds
Recovery Time
13
Energy Saver mode 2Power Consumption
Default Interval1 minute
*1
3.9 W or less
Recovery Time
Recovery time and power consumption may differ depending on the conditions and environment of the
*1
machine.
*1
Recycled Paper
We recommend you to use environmentally friendly recycled paper.
Please contact your sales representative for recommended paper.
17 seconds or less
14
1. Guide to the Machine
CTT111
2
8
1
6
3
7
4
5
9
10
11
14
13
12
16
15
17
Guide to Components
This section introduces the names of the various parts on the front and rear side of the machine and
outlines their functions.
Exterior
• Type 1 models do not come with an Ethernet port and USB Flash Disk Port.
• Type 3 models do not come with Line and TEL Port.
15
1. Exposure Glass
Place originals here sheet by sheet.
2. Control Panel
Contains a screen and keys for machine control.
3. Front Cover
Open this cover to replace consumables or clear a paper jam.
4. Stop Fences
Raise this fence to prevent paper from falling off.
1. Guide to the Machine
5. Bypass Tray
This tray can hold one sheet of plain paper.
6. Tray 1
This tray can hold up to 150 sheets of plain paper.
7. USB Flash Disk Port
Insert a USB flash disk to store scanned files using the Scan to USB function.
8. Power Switch
Use this switch to turn the power on or off.
9. Power Connector
Connect the power cord to the machine here. Insert the other end of the cable into a nearby wall outlet.
10. Auto Document Feeder (Exposure Glass Cover)
The ADF is integrated with the exposure glass cover. Open this cover to place documents on the exposure
glass.
11. Input Tray for the ADF
Place stacks of originals here. They will feed in automatically. This tray can hold up to 15 sheets of plain
paper.
12. ADF Cover
Open this cover to remove originals jammed in the ADF.
13. Rear Cover
Open this cover to deliver sheets face up or remove jammed paper.
14. Line and TEL Port
• Upper port: Port for external telephone connection.
• Lower port: G3 (analog) line Interface port for telephone line connection.
15. USB Port
Use this port to connect the machine to a computer using a USB cable.
16. Ethernet Port
Use this port to connect the machine to network using an Ethernet cable.
17. Tray Cover
Attach this cover when you extend the tray.
16
CTT065
1
12345678
910111213
14
CTT133
Guide to Components
Interior
1. Print Cartridge
A replacement consumable that is required to make prints on paper. It needs to be replaced after
approximately every 1,500 or 2,600 pages printed. For details about replacing the cartridge, see page 145
"Replacing the Print Cartridge".
Control Panel
• The actual control panel may look different from the illustration below, depending on the country of
use.
• Depending on the model, the position of the keys may differ.
• Type 1 models do not have the [Scanner] key.
• Type 3 models do not have the [Facsimile] key and [Speed Dial] key.
• Type 3 models have the [ID Card Copy] key instead of the [ID Card Copy/On Hook Dial] key.
1. [Facsimile] Key
Use this key to switch the machine to fax mode.
17
1. Guide to the Machine
2. [Copy] Key
Use this key to switch the machine to copier mode.
3. [Speed Dial] Key
Use this key to send a fax using a registered speed dial number.
4. [ID Card Copy/On Hook Dial] Key
When the machine is in copier mode, use this key to perform an ID copy or modify ID copy settings.
When the machine is in fax mode, use this key to perform on-hook dialing.
5. [User Tools] Key
Press to display the menu for configuring the machine's system settings.
6. [OK] Key
Use this key to confirm settings and specified values, or move to the next menu level.
7. [Stop/Clear] Key
Use this key to cancel or stop a print job, document copying, scanning, fax transmission/reception, and other
actions in progress.
8. [Start] Key
Use this key to start fax transmission/reception, scan or copy.
9. [Scanner] Key
Use this key to switch the machine to scanner mode.
10. Power Indicator
This indicator lights up blue when the machine is turned on. It flashes when a print job is received and while
printing, scanning, or fax transmission/reception is in progress.
11. Screen
Displays current status and messages.
12. Alert Indicator
This indicator lights up red when the machine runs out of paper or consumables, when the paper settings do
not match the settings specified by the driver, or when other errors occur. It flashes slowly when the machine is
running out of toner.
13. Scroll Keys
Press these keys to move the cursor in each direction.
14. Number Keys
Use to enter numerical values when specifying settings such as fax numbers and copy quantities, or enter
letters when specifying names.
18
Initial Setup
Initial Setup
When you turn this machine on for the first time, you must set the following items. Select each setting
using the [ ], [ ], or number keys, and then press the [OK] key.
• [Language]
• [Country Code]
• [Year]
• [Month]
• [Day]
• Date format
• Time format
• [Hour]
• [Minute]
• The Type 3 model does not have the Initial Setup function.
19
1. Guide to the Machine
What is Smart Organizing Monitor?
Install this utility on your computer from the included CD-ROM before using it.
Smart Organizing Monitor provides the following functions:
• Displays the status of the machine
Displays paper jam messages and other error messages.
• Paper size and type settings
Displays the settings for paper sizes or types available on this machine.
• Print test and configuration pages
Prints List/Report to check the list of settings for this machine and other information.
• Modify the IPv4 Address
Use to specify the IPv4 address.
• Modify the system settings
Use to change custom paper size settings and other settings on this machine.
• Modify the network scanner
Use to add, change, or delete the scanner destination or change the server's properties.
• Modify the Speed Dial
Register, change, or delete Speed Dial settings.
For details about basic instructions on how to use Smart Organizing Monitor, see page 129
"Configuring the Machine Using Utilities".
20
CTT129
Configuring Network Settings
Configuring Network Settings
This section describes configuring the settings required to use the machine on a network.
Configuring the IP Address Settings Using the Control Panel
The procedure for configuring network settings differs depending on whether IP address information is
assigned automatically by the network (DHCP), or manually.
The IP address can also be configured via Web Image Monitor. For details about configuring the IP
address, see page 129 "Using Web Image Monitor".
Setting the machine to receive an IPv6 address automatically
• A DHCP server is required on the network for the machine to receive an IPv6 address
automatically.
• Make sure [DHCPv6] is set to [Enable] in [IPv6] in Web Image Monitor. For information about how
to launch Web Image Monitor, see page 129 "Using Web Image Monitor".
1. Press the [User Tools] key.
2. Press the [ ] or [ ] key to select [Network Settings], and then press the [OK] key.
3. Press the [ ] or [ ] key to select [Machine IPv6 Address], and then press the [OK] key.
4. Press the [ ] or [ ] key to select [Use IPv6], and then press the [OK] key.
5. Press the [ ] or [ ] key to select [On], and then press the [OK] key.
After a setting has been changed, the machine automatically reboots itself.
21
CTT129
1. Guide to the Machine
Assigning the machine's IPv6 address manually
• The IPv6 address assigned to the machine must not be used by any other device on the same
network.
• Make sure [DHCPv6] is set to [Disable] in [IPv6] in Web Image Monitor. For information about
how to launch Web Image Monitor, see page 129 "Using Web Image Monitor".
1. Press the [User Tools] key.
2. Press the [ ] or [ ] key to select [Network Settings], and then press the [OK] key.
3. Press the [ ] or [ ] key to select [Machine IPv6 Address], and then press the [OK] key.
4. Press the [ ] or [ ] key to select [Use IPv6], and then press the [OK] key.
5. Press the [ ] or [ ] key to select [On], and then press the [OK] key.
If this setting is changed, the machine will reboot automatically before the procedure is complete.
When this happens, wait for the reboot to finish, repeat Steps 1 to 3, and then proceed to the next
step.
6. Press the [ ] or [ ] key to select [Manual Config. Add.], and then press the [OK] key.
7. Press the [ ] or [ ] key to select [IP Address], and then press the [OK] key.
8. Enter the machine’s IPv6 address using the number keys.
9. Enter the values in all fields, and then press the [OK] key.
If this setting is changed, the machine will reboot automatically before the procedure is complete.
When this happens, wait for the reboot to finish, repeat Steps 1 to 3, and then proceed to the next
step.
10. Press the [ ] or [ ] key to select [Prefix Length], and then press the [OK] key.
11. Enter the prefix length using the number keys, and then press the [OK] key.
After a setting is changed, the machine automatically reboots itself.
22
Configuring Network Settings
• Install the driver after configuring the IP address. For details about installing the driver, see the
Software Installation Guide.
• For details about configuring the IPv4 address, see the Software Installation Guide.
23
1. Guide to the Machine
24
2. Loading Paper
Supported Paper
Paper Size
• A4
• 81/2 " × 11 " (Letter)
• 81/2 " × 14 " (Legal)
• B5
• 51/2 " × 81/2 " (Half Letter)
• 71/4 " × 101/2 " (Executive)
• A5
• A6
• B6
• 16K (197 × 273 mm)
• 16K (195 × 270 mm)
• 16K (184 × 260 mm)
• Custom Paper Size
The following paper sizes are supported as custom paper sizes:
• Width
Tray1: Approximately 100-216 mm (3.9-8.5 inches)
Bypass Tray: Approximately 90-216 mm (3.6-8.5 inches)
• Length
Approximately 148-356 mm (5.8-14 inches)
Paper Type
• Plain Paper (65-99 g/m2 (17-26 lb.))
• Recycled Paper (75-90 g/m2 (20-24 lb.))
• Thin Paper (52-64 g/m2 (14-17 lb.))
• Thick Paper (100-130 g/m2 (26.6-34 lb.))
Paper Capacity
• Tray1
150 sheets
(70 g/m2, 19 lb.)
25
2. Loading Paper
• Bypass Tray
1 sheets
(70 g/m2, 19 lb.)
26
Non-Recommended Paper Types
Non-Recommended Paper Types
Do not use the following types of paper:
• Ink-jet printer paper
• GelJet special paper
• Bent, folded, or creased paper
• Curled or twisted paper
• Wrinkled paper
• Damp paper
• Dirty or damaged paper
• Paper that is dry enough to emit static electricity
• Paper that has already been printed onto, except a preprinted letterhead paper.
Malfunctions are especially likely when using paper printed on by other than a laser printer
(e.g.monochrome and color copiers, ink-jet printers, etc.)
• Special paper, such as thermal paper and carbon paper
• Paper weighing heavier or lighter than the limit
• Paper with windows, holes, perforations, cutouts, or embossing
• Adhesive label paper on which glue or base paper is exposed
• Paper with clips or staples
• When loading paper, take care not to touch the surface of the paper.
• Even if paper is adequate for the machine, poorly stored paper can cause paper misfeeds, print
quality degradation, or malfunctions.
27
CHZ904
2
3
3
1
4
4
2. Loading Paper
Print Area
The diagram below shows the area of the paper that the machine can print on.
From the printer driver
1. Print area
2. Feed direction
3. Approx. 4.2 mm (0.2 inches)
4. Approx. 4.2 mm (0.2 inches)
• The print area may vary depending on the paper size and printer driver settings.
• Adjust the print position by specifying [Registration] in [System Settings].
28
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