Autohelm, HSB, Raymarine, RayTech, RayTech Navigator, Sail Pilot,
SeaTalk and Sportpilot are registered trademarks of Raymarine
Limited. Apelco is a registered trademark of Raymarine Holdings
Limited (Registered in all major marketing territories).
AST, Autoadapt, Auto GST, Autoseastate, Autotrim, Bidata, Marine
Intelligence, Maxiview, On Board, Raychart, Raynav, Raypilot, Raystar,
ST40, ST60, Seaclutter, Smart Route, Tridata and Waypoint Navigation
are trademarks of Raymarine Limited.
Navionics is a registered trademark of Navionics Company, Italy. All
other product names are trademarks or registered trademarks of their
respective owners.
This handbook provides information and instructions to assist in planning and
installing your Raymarine C-Series Display, together with information that will be
useful when you are connecting the C-Series Display to other equipment.
In order to obtain the best results in operation and performance, please read this
handbook thoroughly.
Safety notices
WARNING:Navigation aid
This product is intended to be used as an aid to navigation. Its
accuracy can be affected by many factors, including
equipment failure or defect, environmental conditions and
incorrect handling or use. It is the Users responsibility to
exercise common prudence and navigational judgement. This
device should not be relied upon as a substitute for such
prudence and judgement.
WARNING:Product installation
This equipment must be installed in accordance with the
instructions in this handbook. Failure to do so could result in
poor product performance, personal injury and/or damage to
the vessel.
WARNING:Electrical safety
Make sure the power supply is switched off before making
any electrical connections.
WARNING:Electromagnetic energy
The radar scanner transmits electromagnetic energy. Ensure
that the scanner has been installed according to the
recommendations given in the relevant scanner handbook.
WARNING:Fishfinder sounder module
Removing the transducer cable from the rear of the fishfinder
sounder module whilst it is switched on can cause sparks. Only
remove the transducer cable after power has been switched
off. Ensure that the sounder module is mounted where it is
well ventilated and in an area free from flammable vapors.
Page 4
iiC-Series Displays Installation Manual
CAUTION: Radar Scanners, Cables & Installation
Information on radar scanners, cables and their installation contained in
this handbook supersedes that contained in the Pathfinder Radar
Scanner Handbook, Document No. 81154_8, dated 12th January 2005.
CAUTION: Bezel Installation
After installing the front bezel, check that all buttons and softkeys have
passed through the bezel completely and are free to operate correctly.
CAUTION: Global Positioning System Antenna
Do not connect or disconnect the GPS antenna from the display unit
whilst power is switched on. Doing this may result in irreparable damage
CAUTION: Water Ingress
To prevent the ingress of water and damage to the display, ensure that
the chart card door is firmly closed. This can be confirmed by an audible
click.
CAUTION: Connections into the display
Ensure power is switched off prior to connecting or removing any cables
into the rear of the display. Failure to do so can cause irreparable
damage.
CAUTION: CompactFlash Card Installation
When installing CompactFlash cards ensure that the card is being fitted
the correct way round. DO NOT try and force the card into position as this
may result in irreparable damage to the card.
CAUTION: CompactFlash Cards
Removing the CompactFlash card whilst information is being written to
it may cause damage to the card and loss of all data. A warning on the
display indicates when writing is in progress.
CAUTION: Chart and CompactFlash card damage
DO NOT use a metallic instrument such as a screwdriver or pliers to help
you remove a card, as doing this can cause irreparable damage to the
card and/or display unit.
EMC Conformance
All Raymarine equipment and accessories are designed to the best industry standards
for use in the recreational marine environment.
The design and manufacture of Raymarine equipment and accessories conform to the
appropriate Electromagnetic Compatibility (EMC) standards, but correct installation is
required to ensure that performance is not compromised.
Page 5
Important Informationiii
Handbook information
To the best of our knowledge, the information in this handbook was correct when it
went to press. However, Raymarine cannot accept liability for an inaccuracies or
omissions it may contain.
In addition, our policy of continuous product improvement may change specifications
without notice. Therefore Raymarine cannot accept liability for any differences
between the product and the handbook.
Disposal
Waste Electrical and Electronic Equipment (WEEE) Directive
The WEEE Directive requires the recycling of waste electrical and electronic
equipment. Whilst the WEEE Directive does not apply to some of Raymarine’s
products, we support its requirements as part of our environmental policy and
we ask you to be aware of how you should dispose of this product.
The crossed-out wheelie bin symbol found on our products signifies that it should not
be disposed of in general waste or landfill.
Please contact your local dealer, national distributor or Raymarine Technical Services
for information on product disposal.
Page 6
ivC-Series Displays Installation Manual
Page 7
Contents1
Contents
Chapter 1:Preparation for installation ..................................................................5
1.1 General information ............................................................................................. 5
Contents of this pack .......................................................................................5
5.1 How can I troubleshoot my Display? ................................................................... 45
5.2 Technical Support ...............................................................................................46
World wide web ............................................................................................46
Help us to help you ........................................................................................ 46
Contacting Raymarine in the US .................................................................... 47
Accessories and parts ..............................................................................47
Product repair and service ....................................................................... 47
Page 10
4C-Series Displays Installation Manual
Page 11
Chapter 1: Preparation for installation5
Chapter 1: Preparation for installation
1.1General information
Contents of this pack
The C-Series (C70, C80 or C120) Display pack contains the following items:
ItemQuantity
C-70C-80C-120
C-Series Display15566-0015579-0015579-003
Display Bezel1R08001R08002R08046
Trunnion Bracket1R08020R08020R08020
Trunnion Bracket knobs 2W145W145W145
Panel mounting seal1R08015R08026R08037
Sun cover1R08019R08019R08019
Trim ring1R08021R08021R08021
Power Cable (1.5m)1R08003R08003R08003
NMEA cable (1.5m)1R08004R08004R08004
SeaTalk/Alarm out cable (2m)1R08050R08050R08050
No.10 x 3/4” Pozi-drive screws for
Trunnion Bracket
M4 x 8 Pozi head4212842128421284
M4 x 30 Pozi head4213392133921339
32123821238-
Part No.
Scotchlock connectors30745307453-
Documentation pack including:
Reference Manual
Installation Manual
Operating Guide
Flush Mount Template
Note:
To prevent damage, unpack the display carefully. Save the carton and packing, in case
1
1
1
1
84169_6
the unit has to be returned for service.
Page 12
6C-Series Displays Installation Manual
Dimensions
The dimensions for your C-Series display are:
C70 Display
PAGE
ACTIVE
WPTS
MOB
DATA
MENU
OUT
RANGE
IN
177 mm (6.96 in)
189 mm (7.44 in)
9.5 mm
(0.375 in)
89.4 mm
(3.5 in)
220 mm (8.66 in)
plug clearance
D6612-1
253 mm (10 in)
282 mm (11.1 in)
OK
CANCEL
C80 Display
283 mm (11.14 in)
312 mm (12.3 in)
PAGE
ACTIVE
WPTS
MOB
DATA
MENU
OUT
RANGE
IN
222 mm (8.75 in)
212.5 mm (8.4 in)
CANCELOK
9.5 mm
(0.375 in)
89.3 mm
(3.5 in)
220 mm (8.66 in)
plug clearance
D6613-1
Page 13
Chapter 1: Preparation for installation7
C120 Display
PAGE
ACTIVE
WPTS
MOB
DATA
MENU
OUT
RANGE
IN
CANCELOK
357 mm (14 in)
385 mm (15.15 in)
267 mm (10.5 in)
276.66 mm (10.9 in)
9.5 mm
(0.375 in)
87.9 mm
(3.46 in)
220 mm (8.66 in)
plug clearance
D6611-1
Accessories and spares
Raymarine accessories and parts can be obtained from your authorized Raymarine
dealer. However, if you are in need of an item not available from the retailer or you are
uncertain what item to choose for your Display, please contact Raymarine direct (see
page 46
). Alternatively, please refer to our website: www.raymarine.com
Page 14
8C-Series Displays Installation Manual
1.2Planning the installation
This section provides information and advice for planning the installation of your
Display.
EMC Installation Guidelines
All Raymarine equipment and accessories are designed to the best industry standards
for use in the recreational marine environment.
Their design and manufacture conforms to the appropriate Electromagnetic
Compatibility (EMC) standards, but correct installation is required to ensure that
performance is not compromised. Although every effort has been taken to ensure that
they will perform under all conditions, it is important to understand what factors could
affect the operation of the product.
The guidelines given here describe the conditions for optimum EMC performance, but
it is recognized that it may not be possible to meet all of these conditions in all
situations. To ensure the best possible conditions for EMC performance within the
constraints imposed by any location, always ensure the maximum separation possible
between different items of electrical equipment.
For optimum EMC performance, it is recommended that wherever possible:
• Raymarine equipment and cables connected to it are:
• At least 3 ft. (1 m) from any equipment transmitting or cables carrying radio signals e.g. VHF radios, cables and antennas. In the case of SSB radios, the distance
should be increased to 7 ft. (2 m).
• More than 7 ft. (2 m) from the path of a radar beam. A radar beam can normally
be assumed to spread 20 degrees above and below the radiating element.
• The equipment is supplied from a separate battery from that used for engine start.
Voltage drops below 10 V, and starter motor transients, can cause the equipment
to reset. This will not damage the equipment, but may cause the loss of some information and may change the operating mode.
• Raymarine specified cables are used. Cutting and rejoining these cables can compromise EMC performance and must be avoided unless doing so is detailed in the
installation manual.
• If a suppression ferrite is attached to a cable, this ferrite should not be removed. If
the ferrite needs to be removed during installation it must be reassembled in the
same position.
Page 15
Chapter 1: Preparation for installation9
Suppression Ferrites
The illustration shows typical cable suppression
ferrites used with Raymarine equipment. Always
use the ferrites supplied by Raymarine.
D6626-1
Connections to other equipment
If your Raymarine equipment is to be connected to other equipment using a cable not
supplied by Raymarine, a suppression ferrite MUST always be attached to the cable
near to the Raymarine unit.
Where should the Display unit be located?
Your C-Series display can either be flush-mounted or mounted using the trunnion
bracket supplied.
Before you install the display, plan its installation, considering:
• Convenience: The contrast and colors seen on all Liquid Crystal Displays (LCD)
vary slightly with viewing angle and are best viewed perpendicular to the display.
The mounting location should be easily accessible to allow operation of the front
panel controls. Avoid installing where excessive reflection will occur in normal use.
• Access: There must be sufficient space behind the display to allow cable connections to the rear panel connectors, avoiding tight bends in the cables.
• Interference: The selected location should be far enough away from devices that
may cause interference, such as motors, generators and radio transmitters/receivers (see EMC Guidelines).
• Magnetic compass: Mount the display at least 3ft (1m) away from a magnetic
compass.
• Cable runs: Th e d is p la y s ho ul d b e m ou nt ed as ne ar a s p os si bl e t o a D ir ec t C ur re nt
(DC) power source. All cables should be adequately secured, protected from physical damage and excessive vibration. Avoid running cables through bilges or doorways, or close to moving or hot objects.
• Environmental: The display should be protected from physical damage and
excessive vibration. Although the display unit is waterproof, it is good practice to
mount it in a protected area away from prolonged and direct exposure to rain and
salt spray. The rear of the display should be in a well ventilated space to ensure air
circulation to the rear of the unit.
EMC Conformance
Always check the installation before going to sea to make sure that it is not affected by
radio transmissions, engine starting etc.
Page 16
10C-Series Displays Installation Manual
Page 17
Chapter 2: System Integration11
Chapter 2: System Integration
2.1Introduction
This chapter provides an overview of system integration, you may find that your
system does not use all the protocols or contain all the instrumentation that is
described in it. However it is hoped that the information supplied will help in your
understanding of how systems can be integrated and used successfully.
2.2What is System Integration?
System integration enables various instruments and displays to communicate with
each other and use the collected data to increase the functionality of the system.
This data exchange is only possible if the data gathering is accurate, and transfer
between instruments is fast and accurate.
Fast and accurate data transfer is achieved by using a combination of the following
data protocols:
•SeaTalk.
2
•SeaTalk
• National Marine Electronics Association (NMEA)0183.
• NMEA 2000.
.
What is SeaTalk?
SeaTalk
The SeaTalk protocol enables compatible instruments to be connected by a single
cable carrying power (12 volts, 150 mA) and data in/out, without a central processor.
Additional instruments and functions can be added to a SeaTalk system, simply by
plugging them into the network. SeaTalk equipment can also communicate with other
non-SeaTalk equipment via the NMEA 0183 standard, provided a suitable interface is
used.
SeaTalk
SeaTalk2 is an enhanced replacement for SeaTalk and is a proprietary extension to
NMEA 2000 and the proven CAN bus technology. It enables other Raymarine SeaTalk
devices to talk to each other, whilst maintaining near transparent NMEA 2000
compatibility.
2
2
Page 18
12C-Series Displays Installation Manual
What is NMEA?
NMEA 0183
The NMEA 0183 Data Interface Standard was developed by the National Marine
Electronics Association of America. It is an international standard to enable equipment
from many different manufacturers to be connected together and share information.
The NMEA 0183 standard carries similar information to SeaTalk. However it has the
important difference in that one cable will only carry information in one direction. For
this reason NMEA 0183 is generally used to connect a data receiver and a transmitter
together, e.g. a compass sensor transmitting heading to a radar display.
This information is passed in ‘sentences’, each of which has a three-letter sentence
identifier. It is therefore important when checking compatibility between items that
the same sentence identifiers are used:
• VTG - carries Course and Speed Over Ground data.
NMEA 2000 offers significant improvements over NMEA 0183, most notably in speed
and connectivity. Up to 50 units can simultaneously transmit and receive on a single
physical bus at any one time, with each node being physically addressable.
The standard was specifically intended to allow for a whole network of marine
electronics from any manufacturer to communicate on a common bus via
standardized message types and formats.
2.3Compatibility
Radar Scanners
CAUTION: Radar Scanners, Cables & Installation
Information on radar scanners, cables and their installation contained in
this handbook supersedes that contained in the Pathfinder Radar
Scanner Handbook, Document No. 81154_8, dated 12th January 2005.
To achieve full radar compatibility with your C-Series Display, your Raymarine radar
scanner may require upgrading. Please check the list below to see if this upgrade is
required.
The scanner serial number can be found on a label attached to the scanner casing:
Page 19
Chapter 2: System Integration13
Scanner type/modelSerial NumberCompatibility
1220000 and below
2Kw Radome - Pathfinder
2Kw Radome - RD218 AllFully compatible
4Kw Radome - Pathfinder
4Kw Radome - RD424 AllFully compatible
4Kw Open Array
10Kw Open Array0430000 and below
1220001 - 0530157
0530158 and above
1220000 and below
1222001 - 0530246
0530247 and above
1030000 and below
1030001 - 1230143
1230144 and above
0430001 and above
Not compatible
Upgrade required
Fully compatible
Not compatible
Upgrade required
Fully compatible
Not compatible
Upgrade required
Fully compatible
Not compatible
Fully compatible
The Open Array system will also require a split pedestal cable.
If your radar scanner requires upgrading, please contact your local Raymarine dealer
for full information.
Digital Sounder Module
Important:
Your Digital Sounder Module (DSM) should be C-Series compliant as indicated on the
packaging.
If your DSM requires upgrading you will need to obtain a suitable accessory kit, Part
No: E05014 from your local Raymarine dealer.
Engines
For up-to-date information relating to compatible engines together with installation
information, please refer to our website.
Media storage cards
Navionics Chart cards
To use your C-Series Display as a navigation aid, charts with detailed information for
the area you wish to navigate are required. The charts are available on Navionics
Chart cards. A chart card provides an appropriate level of detail and scale for a given
geographic area.
To obtain suitable Navionics Chart Cards, contact your local dealer or visit the
Navionics web sites: www.navionics.com or www.navionics.it.
®
Page 20
14C-Series Displays Installation Manual
Alternatively, in North America call Navionics toll-free on 1-800-848-5896.
Outside of North America, contact your local dealer or call Navionics SpA on tel:
(+39) 0584 961696 or fax: (+39) 0584 961309.
CompactFlash cards
It is possible to archive or transfer information to and from your C-Series display and
other compatible instruments using CompactFlash cards. To achieve the best results it
®
is recommended that SAN DISK
CF memory cards are used.
2.4Functionality
For full functionality some applications require a dedicated transducer to provide
specific data. The table on below summarizes the data required by each application
and the major functions of your C-Series Display.
Data or equipment required for applications/functions
Application/function
Data/equipment
Notes: (1)
Radar
Chart
Fishfinder
CDI
Instrumentation
Engine monitor
Navtex
Chart card
GPS
Datum
Compass, autopilot or smart
heading sensor
Radar scanner
Digital Sounder Module (DSM)
Instruments
Video camera/input
Weather receiver
Navtex receiver
Compatible engine data✔
AIS receiver
✔
✔✔✔✔
✔
✔✔✔
✔
✔✔
✔
✔
✔
For full details of scanner compatibility see page 13. If you are still unsure as to
your scanner’s suitability, please refer to an authorized Raymarine dealer.
AIS
MARPA
✔
✔
Page 21
Chapter 2: System Integration15
(2)
Engine output from a compatible engine manufacturer is also required. See
Raymarine.com for latest compatibility information.
(3)
Whilst an AIS receiver is not required for the radar and chart applications to
function, this receiver is necessary if AIS functionality is required within radar and
chart.
In particular, position, heading and speed data are required for the following functions:
• Orientation - requires heading data derived from a suitable compass, for the
radar to operate in North Up or Course Up mode and the chart to operate in Course
Up and Head Up modes.
• Man Overboard (MOB) - requires heading and speed data. Alternatively, use
speed over ground (SOG) and course over ground (COG) derived from the same
source as position data (GPS).
• Mini Automatic Radar Plotting Aid (MARPA) and radar/chart over-lay functions - requires accurate heading data. MARPA functionality is provided
if SOG and COG are also available. Increased accuracy will be obtained by using
fast heading data from a suitable compass, Smart heading sensor or compatible
Raymarine autopilot.
Page 22
16C-Series Displays Installation Manual
2.5How is the C-Series display integrated?
The diagrams that follow show some suggested set ups. These are not however the
only possible combinations.
SeaTalk system
Radome
GPS
Radar
DSM 250 or 300
C-Series Display
Power
IN
DSM
Power
IN
PAGE
ACTIVE
WPTS/
MOB
DATA
MENU
OUT
RANGE
IN
CANCELOK
SeaTalkSeaTalk
Power IN
12v or 24v
Alpha-numeric
keypad
D6610-2
In this system:
• C-Series powers SeaTalk for an alpha numeric keypad and RS120.
• The DSM has a dedicated cable supplied with the unit and does not require a terminator at the C-Series end.
Page 23
Chapter 2: System Integration17
Integrated system1
Open Array
Wind Transducer
AIS receiver or
Navtex receiver
Power IN
(12v or 24v)
GPS
VHF/DSC
Radio
RAY240
MENU
CH
16/9
HI/LO
WX
SCAN WATCH
SQ
OK
C120
Wind
display
Depth
display
Radar
Speed
display
PAGE
ACTIVE
WPTS/
MOB
DATA
MENU
OUT
RANGE
IN
CANCELOK
NMEA 0183
SeaTalk
DSM 250 or 300
Power
IN
DSM
Power
IN
Depth
Transducer
Speed
Transducer
Transducer
Note: If you select the depth data box it will show SeaTalk transducer depth.
NMEA
0183
Power
IN
RS232
Interface box
Power
IN
D6622-3
In this system:
• SeaTalk is powered independently.
• SeaTalk bus must remain powered when C-Series is off so that the radio continues
to receive GPS data.
• Open arrays must be powered using the split cable.
• AIS or Navtex receiver connected via NMEA 0183 cable
Page 24
18C-Series Displays Installation Manual
Integrated system 2
Open Array:
Wind Transducer
Wind
display
Depth
display
RS232
Interface box
Power IN
(12v or 24v)
RS232
C120
Speed
display
Radar
4 ft, 4kW - 12v/24v
6 ft, 10kW - 24v
GPS
PAGE
ACTIVE
WPTS/
MOB
DATA
MENU
OUT
RANGE
IN
CANCELOK
VHF/DSC
Radio
RAY240
OK
MENU
CH
16/9
HI/LO
WX
SCAN WATCH
SQ
Base
Transceiver Unit
Power
SeaTalk
DSM 250 or 300
IN
Fast
Heading SensorCompass
DSM
NMEA
Depth
Transducer
Speed
Transducer
Transducer
Power
IN
0183
Power
IN
Note: If you select the depth data box it will show SeaTalk transducer depth.
In this system:
• PC displays instrument information including route and waypoint details.
• Smart heading sensor provides fast heading data for MARPA and radar overlay.
• Autopilot provides power for SeaTalk.
Power
IN
SeaTalk
D6623-3
Page 25
Chapter 2: System Integration19
Integrated system 3
Open Array
Wind Transducer
AIS receiver or
Navtex receiver
Power IN
(12v or 24v)
GPS
VHF/DSC
Radio
RAY240
MENU
CH
16/9
HI/LO
WX
SCAN WATCH
SQ
OK
C120
Wind
display
Depth
display
Radar
Speed
display
PAGE
ACTIVE
WPTS/
MOB
DATA
MENU
OUT
RANGE
IN
CANCELOK
NMEA 0183
SeaTalk
DSM 250 or 300
Power
IN
DSM
Power
IN
Depth
Transducer
Speed
Transducer
Transducer
Note: If you select the depth data box it will show SeaTalk transducer depth.
NMEA
0183
Power
IN
RS232
Interface box
Power
IN
D6622-3
In this system the course computer with rate gyro will provide fast heading for radar
overlay and MARPA.
Page 26
20C-Series Displays Installation Manual
Page 27
Chapter 3: Installation21
Chapter 3: Installation
CAUTION: Preparation
Please ensure that you have read ‘Preparation for Installation before
proceeding.
CAUTION: Radar Scanners, Cables & Installation
Information on radar scanners, cables and their installation contained in
this handbook supersedes that contained in the Pathfinder Radar
Scanner Handbook, Document No. 81154_8, dated 12th January 2005.
3.1Introduction
This chapter provides instructions for installing your C-Series Display. You may find that
your system does not use all the protocols or contain all of the instrumentation that is
described.
3.2Mounting the display
CAUTION: Mounting
Make sure there are no hidden electrical wires or other items
behind the selected location before proceeding.
Make sure there is sufficient rear access for both mounting and
cabling.
The display is waterproof to CFR 46 and can be installed either above or below deck
using either the trunnion bracket or by flush mounting it in a suitable position.
Whichever option is chosen for installation, it is recommended that the external rear
trim is fitted. This has been designed to give additional strength to the unit.
Trunnion mount
The display unit can be fitted on a dash, chart table, bulkhead or deckhead, using the
trunnion bracket:
You should fit the mounting bracket as follows:
1. Mark the location of the mounting bracket screw holes on the chosen mounting
surface.
2. Drill pilot holes for the screws using a suitable drill, taking care that there are no
cables or anything that may be damaged behind the surface.
3. Use the screws suppliedto attach the mounting bracket securely.
4. Fit the trim ring to the rear of the display using the M4 bolts supplied.
5. Attach the display unit to the mounting bracket.
Page 28
22C-Series Displays Installation Manual
6. Locate the bezel over the front of the display. See “Attaching the front bezel” on
page 24.
7. Check that the buttons have passed through the bezel and are free to operate. It is
suggested that you use your thumb or forefinger in a circular motion to do this.
8. Adjust the unit to the required angle for clear vision, and tighten the trunnion
knobs.
Flush mount
Your display can be flush mounted on the console as follows:
1. Check the selected location for the unit. A clear, flat area with suitable clearance
behind the panel, is required.
2. Fix the appropriate template - C70, C80 or C120, supplied in the document wallet,
to the selected location, using masking or self-adhesive tape.
D6739_1
Page 29
Chapter 3: Installation23
3. Using a suitable hole saw (the size is indicated on the template), make a pilot hole
in each corner of the cut-out area.
D6738_1
4. Using a suitable saw, cut along the inside edge of the cut-out line.
5. Ensure that the unit fits into the removed area and then file around the cut edge
until smooth.
6. Remove the mounting bracket knobs and the mounting bracket from the display
unit.
7. Drill four 4.5mm holes as indicated on the template to accept the securing bolts.
8. Place trim ring into the cut-out, ready for securing the unit.
9. Place the gasket onto the display unit and press firmly onto the flange.
10. Connect the DC power cable, scanner cable, SeaTalk and Fishfinder connector
cables to the display, avoiding tight bends.
11. Slide the unit into the console and secure using the trim ring and suitable length
bolts (see table below)
12. Locate the bezel over the front of the display (see
page 24
).
Page 30
24C-Series Displays Installation Manual
Fixing bolts
When console mounting your C-Series Display, avoid damaging the rear trim ring by
using the correct length bolts. The length used is dependant upon bulkhead thickness:
Bulkhead Thickness (mm)Bolt length (mm)
0-312
3-716
7-1120
11-1524
15-1928
19-2332
Attaching the front bezel
After you have installed the C-Series Display in the required position, you should attach
the front bezel as follows:
1. Carefully lift one edge of the screen protection film, so that it is accessible for
removing when unit installation is complete.
D6760-1
Page 31
Chapter 3: Installation25
2. Place the bezel over the front of the C-Series Display, ensuring that locking lugs
located at the bottom edge of the bezel are latched into position.
3. Ensure that the control buttons pass through their respective openings.
4. Apply firm but even pressure to the bezel along the:
• Outer edges - work from the sides upwards and then along the top edge, to
ensure that it clips securely into position.
• Inner edges - particularly along the chart card door edge, to ensure that the
bezel sits flat.
5. Check that all control buttons are free to operate. It is suggested that you use your
thumb or forefinger in a circular motion to do this.
Removing the front bezel
To remove the front bezel:
D7214_1
1. To prevent damaging your dash or placing undue strain on the trunnion bracket:
• Trunnion mounted unit - unscrew and remove display from the mounting.
• Flush mounted - protect your dash and proceed with caution.
2. Place a flat-bladed screwdriver in the aperture at the top right of the bezel and gently twist it to release the top clips.
Page 32
26C-Series Displays Installation Manual
3. Working from this corner, free the clips along the top edge of the display, then work
towards the bottom edge. Taking care to ensure that the control buttons pass
through the bezel. DO NOT lever along the top edge.
4. Carefully free the locating clips at the bottom of the bezel by lowering it away from
the unit - DO NOT USE A SCREWDRIVER FOR THIS AS IT WILL DAMAGE THE CLIPS.
5. Remove the bezel from the display.
3.3Cables
This section details how to instal and connect all the relevant cables to your C-Series
Display:
Siting and securing cables
Please note the following:
• All cables should be adequately secured, protected from physical damage and
exposure to heat. Avoid running cables through bilges or doorways, or close to
moving or hot objects.
• Connectors should be protected from damage. If it proves necessary to pull cables
through a bulkhead or deckhead using a cord, this should be attached several
inches behind the connector. Do not attach a tie immediately behind or around the connector.
• Acute bends must be avoided.
• Where a cable passes through an exposed bulkhead or deckhead, a watertight
feed-through should be used.
• Secure cables in place using tie-wraps or lacing twine. Coil any extra cable and tie
it out of the way.
Connecting cables
You will need to install and connect the following cables to ensure that your display
functions correctly:
• SeaTalk cable (if SeaTalk system connected).
• NMEA cable (if third party equipment, NMEA multiplexer, fast heading sensor,
RS232 interface or course computer fitted).
2
•SeaTalk
• Radar cable (not supplied).
•Power cable.
The cable connections are located on the back of the unit. If a trunnion bracket is being
used, all cables can be connected prior to mounting the unit. Please read the details
relating to each cable before connecting them.
cable (if Sea Talk2 system connected).
Page 33
Chapter 3: Installation27
C-Series cable connections
SeaTalk
2
Seatalk/Alarm out
(2m)
G
R
Digital Sounder
Module (DSM)
Y
DSM
T
U
/ O
IN
NMEA
Power (1.5m)
SEATALK 2
POWER
SEATALK
RADAR
Supplied
Not supplied/accessory
NMEA
(1.5m)
Using cable splicers
The cable splicers are used to make the connections from the SeaTalk/Alarm out and
NMEA 0183 cables easy and secure, without removing insulation from cable tails.
Note:
Do not use cable splicers on any cables other than SeaTalk/Alarm out and NMEA 0183.
To use these connectors:
D6614-2
cable splicer
D6615_1
Page 34
28C-Series Displays Installation Manual
1. Place the wires to be joined into the connectors, ensuring correct polarity and that
the wires are pushed fully home.
2. Using a pair of pliers, crimp the connector bulb together.
3. Check that a secure connection has been made.
4. Ensure that the cables are secured in a suitable position to prevent the join being
placed under strain.
Power cable (R08003)
The C-Series Display is intended for use on boats’ DC power systems
rated at 12v or 24v.
The power connection should be made at either the output of the
battery isolating switch, or at a DC power distribution panel. Raymarine
recommends that power is fed directly to the display and scanner via its
own dedicated cable system and MUST be protected by a thermal circuit
breaker or fuse, installed close to the power connection.
This cable is supplied prepared for connecting to your boats DC power supply, with the
cable is supplied with a length of screen exposed before the positive and negative wire
tails.This screen should be clamped to your boat’s earth/ground with the saddle clamp,
as shown below:
Step 1
Slide towards tails
Pre-cut line
Step 2
Attach to ship's ground
Extension cable
If an extension power cable is required, please note the following:
• The wire gauge used may be affected by the scanner type.
• To minimize voltage drops, use large gauge cable.
• Use the supplied power cable to connect to the display unit. Then use a suitable
connector block to connect the free end to the extension cable, taking particular
care to ensure the correct polarity. The supplied power cable has a cross section of
10 mm.
D6621-2
Page 35
Chapter 3: Installation29
Fuse, circuit breaker and switch ratings
Radar scanner?DeviceRating
with fuse6.3 amp anti-surge fuse
No
with isolator switch10amp
with thermal circuit breaker5 amp
YesRefer to the fuse notification in the scanner handbook.
SeaTalk cable
The SeaTalk cable is supplied with stripped tails. These should be connected to your
existing equipment using either the cable splicers supplied or by using a standard
screw terminal block.
Yellow (+12V)
Drain (Screen)
Red (+12V)
NMEA 0183 cable
The NMEA input cable is supplied with exposed wire connecting tails.These should be
connected to your existing NMEA instruments using suitable connector blocks as
follows:
D9112-1
NMEA Output (-ve)
common
Not connected
NMEA Output (+ve)
Brown
Screen
Yellow
SeaTalk2 (not supplied)
Use this cable to connect to third party equipment or SeaTalk2 instruments.
Green
White
NMEA Input (-ve)
common
NMEA Input (+ve)
D9019-1
Page 36
30C-Series Displays Installation Manual
Fishfinder cable
The fishfinder cable is supplied with your Digital Sounder Module (DSM). This cable
should be run and connected to the rear of the display.
DSM 250
A terminator must be fitted to the cable at the DSM 250:
• 10m cable - E05016
• 3m cable - E65009
Length - 3m or 10m
DSM 300
No terminator is required for connection to a DSM 300:
• 3m cable - E65010 (supplied with the DSM 300)
• 10m cable - E65011 (accessory)
Radar cable (not supplied)
Having ensured that the radar scanner you are using is compatible with the C-Series
Display (see page
Connecting a radome
If you are using a radome this can be powered through the display.Run your cable and
connect it to the radome and the display.
page 13
Radome
), the cable should be connected as follows:
Display
PAGE
ACTIVE
WPTS/
MOB
DATA
MENU
OUT
RANGE
IN
CANCELOK
In-line terminator
D6908_2
Boats DC
Power Supply
Note:
In this configuration significant current passes through the power cable. Any extension
should be as short as possible using a large wire gauge.
D6619-3
Page 37
Chapter 3: Installation31
If the existing cable is too short, please order from the following:
Part No.Cable lengthWeightRadome power output
E5506515mHeavy2Kw or 4 Kw
E5506625mHeavy2Kw or 4 Kw
E5506710mLight2kw
E5506815mLight2kw
Radome inter-unit cable for use with the C Series display
To display or extension
To Radome Scanner
(power supplied via display unit)
D6909-1
Connecting to an open array
If you are using an open array, this cannot be powered through the display. You will
need to purchase a split pedestal cable or open array package and connect the array
and display as shown:
...for new installations
Open Array
Split pedestal cable
(15 or 25 metres)
C-Series Display
PAGE
ACTIVE
WPTS/
MOB
DATA
MENU
OUT
RANGE
IN
CANCELOK
Power to open array
Note: The power supply for both the display
and the open array must be of the same
voltage and from a common supply source
e.g the same battery or power breaker.
Power to display
Boats DC
Power Supply
D6618-2
Page 38
32C-Series Displays Installation Manual
Connect to
C-Series
display
Red
(12/24V)
Black (0V)
Green
(ground)
Connect to
boat's DC
power supply
Cable splitter
Connect to
open array
scanner cable
The split pedestal cables are available from your local Raymarine dealer as follows:
Part NoDescription
E0501725m Split pedestal cable
E0501815m Split pedestal cable
E05019Pedestal adaptor cable
... to replace a Raymarine Pathfinder Display
Part NoDescription
E5506315m Split pedestal cable
E5506425m Split pedestal cable
Open Array
C-Series Display
D6620-2
Pedestal adaptor cable
(2.5 metres)
Power to open array
Boats DC
Power Supply
PAGE
ACTIVE
WPTS
MOB
DATA
MENU
OUT
RANGE
IN
CANCELOK
Power to display
Note: The power supply for both the display
and the open array must be of the same
voltage (using a convertor if necessary) and
from a common supply source e.g. the same
battery or power breaker.
D9002_1
Page 39
Chapter 3: Installation33
Split pedestal cable
To Open
Array Scanner
To display
To power
Note: You should ensure that the distance (cable route) from the power supply to the
open array is kept to a minimum.
D7209-1
Page 40
34C-Series Displays Installation Manual
Page 41
Chapter 4: Commissioning the system35
Chapter 4: Commissioning the system
4.1Introduction
This chapter details the commissioning of your C-Series Display and includes the
following:
• Required input.
• Pre-start checks.
• Initial power on procedure
• Radar checks and alignment.
• Chart application checks.
• Fishfinder checks.
•AIS.
•Navtex.
4.2Pre-start checks
Before you perform any functional tests, please carry out the following pre-start
checks:
Radar
• Check that the scanner has been installed in accordance with the instructions contained in the relevant handbook. All securing bolts should be fully tightened and
any mechanical locking arrangements, as specified, are in place.
• Ensure scanner and power connections have been made.
• If an open array is fitted, ensure that power is connected through a split cable to a
suitable circuit breaker and that the power switch located on the pedestal is set to
ON.
• All connecting wires are secured and protected as necessary.
Note:
If you are the boat’s owner and have installed the radar system, ask an authorized Ray-
marine dealer to check the installation before going to sea.
WARNING:Electromagnetic energy
The radar scanner transmits electromagnetic energy. Ensure that the
scanner has been installed according to the recommendations in the
relevant scanner handbook. Ensure all personnel are clear of the scanner,
before switching to transmit mode.
Fishfinder
Ensure that the transducer cable is securely connected into the DSM 250 or
300.
Page 42
36C-Series Displays Installation Manual
GPS
Check that the GPS has a clear view of the sky and is not obstructed e.g. by buildings,
bridges or other equipment fitted on-board.
Other equipment
For details of pre-start checks for other equipment e.g. AIS and Navtex receivers,
please refer to the relevant handbook.
4.3Initial power on procedure
Once you have conducted the pre-start checks you are ready to start the display:
D6577-1
1. Press the POWER button until the introductory logo is displayed:
• The keys light up and after a few seconds a navigation warning is displayed.
• At this time the radar scanner (if fitted and powered) is checked for compatibil-
ity with the display. An error message is displayed if the scanner is incompatible.
2. Read the warning and then press OK to remove it. The Select Page Set screen is dis-
played:
3. Use the trackpad to select the required page set and then press OK.
You are now ready to test that your system is receiving the necessary data to run all the
required applications.
D6655-3
Page 43
Chapter 4: Commissioning the system37
4.4Tests and checks
Test and align the radar
Your C-Series display is part of an integrated system. Raymarine strongly advise that
you test and align the radar before connecting to other systems.
To test and align the radar you must first select a radar application. With the Select
Page Set screen displayed (see previous section):
1. Press OK to select the highlighted page set.
2. Press PAGE. The currently selected page set is represented on the soft keys.
3. Press the corresponding soft key to display a full window radar application.
4. The scanner warm-up countdown commences. This takes 70 seconds (approx).
Note:
If your scanner is incompatible, a message is displayed. If this is the case, you will be
unable to proceed further with testing and aligning the radar. Refer to Important Information - Radar Scanners at the front of this handbook.
Radar transmission check
With a radar application active, check the transmission to the scanner as follows:
1. Press the RANGE button and ensure that the radar range adjusts accordingly.
2. Check that all the following information is displayed:
• In the status bar - the range, orientation, motion mode and range ring spacing
• In the data bar - a turning radar status icon and vessel position data.
Data bar
Status bar
Ship's
heading
marker
Boat's
position
Range
ring
Range
3nm
Orientation
Head-UpRelative MotionRings ½nm
Motion mode
Range ring
spacing
Radar status
icon
VRM/EBL…GAIN…
TARGET
TRACKING…
TARGETS
DISPLAY…
PRESENTATION…
D6803-2
Page 44
38C-Series Displays Installation Manual
Radar alignment checks
You should check the bearing and display timing alignment to ensure that an accurate
picture is shown.
Bearing alignment
Adjusting the bearing alignment ensures that targets appear at the correct bearing
relative to your boat’s bow. You need to select a visible target of known bearing that is
displayed on the radar, and then adjust the radar set up as necessary until the correct
bearing reading is obtained.
You can carry out a bearing alignment in two ways:
... with your boat moored
To use this method you will need a hand bearing compass:
1. Visually identify a suitable target, such as a buoy that can be seen towards the edge
of the radar screen. Typically, this will be on the 1.5nm range.
2. Determine the accurate bearing of the target relative to your boat’s bow using the
hand bearing compass. To do this subtract your boat head bearing from the target
visual bearing, these examples may help:
Ships head bearing (b) = 021° MShips head bearing (b) = 042° M
Relative bearing:
= (a) - (b)
= 065 - 021 = 044° R
Relative bearing:
= (a) - (b)
= 030 - 042 = -012
If answer is negative, add 360° =
-012 + 360 = 348° R
3. From the primary radar soft keys, press VRM/EBL.
4. Toggle the VRM/EBL soft key to ON. Adjust the EBL to your chosen target. If there is
a difference between your calculated bearing and that shown for the EBL, there is
an alignment error and you will need to carry out bearing alignment adjustment,
See “Adjusting the bearing alignment” on page 39.
... with your boat under way
1. Align your boat’s bow with the selected target.
2. Note the position of the target relative to the Ships Heading Marker (SHM) on the
radar picture. If the target is not under the SHM, there is an alignment error and you
will need to carry out bearing alignment adjustment. For details see below
.
Page 45
Chapter 4: Commissioning the system39
Adjusting the bearing alignment
1. If moored, move the EBL to calculate bearing.
2. With a radar application in the active, press MENU. The Set Up menu is displayed.
3. With RADAR SET UP highlighted, use the trackpad (right) to display the RADAR SET
UP menu.
4. Use the trackpad (up/down) to highlight and then the trackpad (right) to select
BEARING ALIGNMENT. The menu is removed from the screen and the Bearing
Alignment soft key is displayed.
5. Press the BEARING ALIGNMENT softkey.
6. Proceed as follows:
• If the boat is moored - use the rotary control to place the selected target
under the EBL.
• If the boat is under way - use the rotary control to place the selected target
under the SHM.
7. Press
8. To exit the menu, press OK or CANCEL.
OK. The picture updates as the bearing alignment is adjusted.
Checking the GPS
The GPS is used to position your boat on the chart. You can set up your Global
Positioning System (GPS) and check its status using the GPS status icons and the GPS
Status page of the Setup menu.
To access the GPS Status page:
1. Press MENU. The Setup menu is displayed.
2. Highlight and then select GPS Status. The GPS Status dialog box is displayed e.g.
0
0
0
0
0
0
0
0
00001.0
SD-FIX
122
HDOP
SATELLITE DIFFERENTIAL
WGS 1984
0
0
0
0
FIX STATUS
DIFF GPS
ON OFF
DIFF SET UPOTHER SET UPRESTART GPS
D6809_2
Page 46
40C-Series Displays Installation Manual
This screen provides, for each tracked satellite, the satellite number, a graphical signal
strength bar, status, azimuth angle and its elevation angle from your vessel. The sky
view graphic shows the position of these satellites.
Positional accuracy is dependent upon these parameters; in particular, the azimuth
and elevation angles are used in a triangulation process to calculate your position.
Horizontal Dilution of Position (HDOP) is a measure of this accuracy; a higher figure
signifies a greater positional error. In ideal circumstances, the figure should be in the
region of 1.0.
When a connection has been successfully made, the GPS status icon in
the top right-hand corner of the screen reads FIX.
If NO FIX is displayed, please refer to the Troubleshooting section on
page 45
D7453_1
The option to select differential or satellite differential fix is dependent
.
upon the capabilities of the attached GPS. If your boat is equipped with a Raymarine
GPS, the Differential GPS can be switched on or off using the appropriate soft key.
Checking heading data
If your display is connected to a compass, autopilot or fast heading sensor, your boat’s
heading will be displayed in the data bar. If heading data is not available your display
can use COG data. This will however affect the operation of the following functions:
• overlay a radar image over your chart.
• orientate a radar image north-up.
•MARPA.
To linearize (‘swing’) your compass proceed as follows:
1. Press MENU.
2. Select the Compass Setup sub-menu.
3. Press LINEARIZE COMPASS and follow the instructions displayed on screen. When
instructed to align heading, press the ALIGN HEADING soft key and then turn the
rotary control one click at a time to fine tune the heading.
Checking the Chart application
For full functionality of chart applications, you need to ensure that position data is
2
available at the display via SeaTalk, NMEA, SeaTalk
aid you will need a CompactFlash card (see
page 13
detail for the geographic area that you wish to navigate.
Proceed as follows:
. To use your chart as a navigation
) with the appropriate level of
1. Without a chart card installed, press PAGE.
2. Select a full window chart application by pressing the associated key.
Page 47
Chapter 4: Commissioning the system41
3. Zoom out with the RANGE button until the world map is visible.
4. To ensure that the display is responding to position data:
i. Press FIND SHIP.
ii. Check that the cursor is positioned over the boat symbol in the centre of the dis-
play.
5. Insert a chart card containing a suitable chart for the area in which you are located.
Once inserted, the chart should redraw with the cartridge chart boundaries displayed.
Note:
For details of how to insert a chart card, please refer to Section 2.7, Using Compact-
Flash cards in the Reference Manual.
6. Zoom in with the RANGE button to check that chart data is being displayed.
Testing the Fishfinder application
For the fishfinder application to function it must be connected to a DSM 250 or 300.
The status of your DSM is indicated by the boat/fish icon in the data bar (top right-hand
corner of the screen):
DSM status iconDSM status description
Successful connection to a DSM and transmitting.
(animated icon)
D6892-3
DSM connected but not transmitting.
(static icon)
D7451-1
No DSM connected/recognized.
(greyed-out icon)
D7452-1
1. Press PAGE and select a full window fishfinder application.
2. Using the soft keys, check that individual settings change as they are selected.
Setting the NMEA for AIS or Navtex
If you have a Navtex or AIS receiver attached to the NMEA port, you will need to
change the NMEA Port Setting. This feature is accessed via the System Setup Menu /
System Integration Setup Menu.
Page 48
42C-Series Displays Installation Manual
Connecting equipment to the NMEA port
Connected equipment to
NMEA portSettingAdditional information
General NMEA instrumentsNMEA 4800Default setting
Navtex receiver Navtex 4800
Navtex 9600
AIS receiverAIS 38400
Please refer to your Navtex receiver
manual for details of the appropriate
setting.
Testing instrument data
To ensure that your system is receiving instrument data, you should check the
following:
From SeaTalk or SeaTalk
2
Open the digital instrument application and ensure all relevant data is displayed. If you
are not receiving data, check cable connections.
From third party devices on NMEA 0183
Check that appropriate NMEA sentences are being sent from the third party device and
on the C-Series Display. Open the digital instrument application and ensure all relevant
data is displayed.
Running AIS
In order to run AIS, you will need:
• A receive only AIS unit or a full transponder.
A receiver will allow you to receive data about other vessels in your area but will
not allow other vessels to ‘see’ you. A full transponder transmits and receives AIS
data and therefore allows you to receive data about other vessels and for other
AIS equipped vessels to see and receive information about your vessel. This could
include position, course, speed and rate of turn data.
• A VHF antenna (part of an AIS system).
•A GPS.
• A Compass - although not essential, this will enhance performance.
When the AIS unit is connected to the C-Series display, the status of the unit is
indicated by an AIS icon in the transducer data box.
You will now need to specify the 38,400 baud rate for the NMEA port that
communicates with the AIS transceivers and receivers (see the table at the top of this
page).
Page 49
Chapter 4: Commissioning the system43
AIS unit not available
i.e. not connected or off.
AIS unit switched on and
operating.
AIS unit on with active
alarm.
AIS unit switched on and
operating but dangerous &
lost target alarm disabled.
D9014_1
4.5Advanced Settings
The Advanced Set Up features allow you to set the values for the following parameters
that affect the fine tuning of your radar:
ParametersFunction
Display timingCorrects for display range error
STC presetEqualizes target levels across display
Tune presetAllows adjustment of the tuning range controlled by the TUNE control
Note:
Under normal circumstances you will not need to adjust these settings, as they are set
automatically at the factory. If these parameters are set incorrectly the performance of the ra-
dar will be adversely affected.
Adjusting the settings
You can adjust the advanced settings as follows:
1. Press MENU. The Set Up menu is displayed.
2. Use the trackpad up/down to highlight RADAR SET UP.
3. Press OK to select.
4. Use the trackpad up/down to highlight RADAR ADVANCED SET UP. The set up soft
keys will be displayed.
5. Press the corresponding soft key for the parameter you wish to adjust. The soft key
label is highlighted.
6. Use the rotary control to adjust the parameter value in the box above the soft key.
7. Press OK or use the rotary end push to accept the adjustment.
8. Repeat steps 5 through 7 to adjust next parameter.
The new settings will be retained by the display and be used the next time you power
up the radar.
Page 50
44C-Series Displays Installation Manual
Display timing
The display timing can be affected by the length of cable used to connect the scanner
to your C-Series display. This will in turn affect the short range accuracy of the radar. A
symptom of incorrect timing is that bridges or piers shown on the picture appear to be
bowed i.e.
Own ship
Timing early
Own ship
Timing late
Own ship
Normal
D6625-2
To check the display timing:
1. Use the RANGE button to select the 1/8 nm scale.
2. On the radar picture locate a straight dock, seawall or bridge that is facing your
boat. If the image is bent or bowed, the display timing will need adjustment
Under certain circumstances, it may be easier to adjust the display timing with Main
Bang Suppression (MBS) OFF.
Note:
MBS is reset to ON automatically when you finish adjusting the display timing.
Page 51
Chapter 5: Troubleshooting45
Chapter 5: Troubleshooting
Introduction
This chapter provides information on troubleshooting your Raymarine C-Series Display
at installation, and how to get assistance from Raymarine.
5.1How can I troubleshoot my Display?
All Raymarine products are, prior to packing and shipping, subjected to
comprehensive test and quality assurance programs. However, if you cannot
successfully instal your Display unit, this section will help you to identify the most likely
cause and show the corrective action required.
If, after referring to this section, you are still having problems with your Display, contact
your local dealer, national distributor or Raymarine Technical Services Department for
further advice. Always quote the product serial numbers which are printed on the back
of each unit.
Installation problem
Solution
Display does not power up
• Check power supply cable is sound and that all connections are tight and free from corrosion.
•Check relevant fuses.
• Check power source is of the correct voltage and sufficient current.
My display switches off
• Check power input connection is secure at the rear of the Display(s).
• Check power cable for damage or corrosion.
• Check your boat’s power supply for faulty connections or insufficient cable diameter.
How do I upgrade my Display software?
Visit www.raymarine.com and click on Support to download the latest software. Follow the instructions included with these downloads.
How do I reset my display?
Via the system setup menu. For details refer to your reference manual (
Display very dull/hard to view
page 16
• Check PALETTE set to DAY (see
• Check backlight level (see
No fix displayed against GPS status icon
• Check GPS status (see).
• Check the GPS antenna has a clear view of the sky.
• Check connections/operation of the GPS antenna.
No instrument navigational data displayed
• Check instruments are operating correctly.
• Check SeaTalk/NMEA correctly connected to Display (see System Integration chapter of the Installation Guide).
• Check all SeaTalk/NMEA cables are free from damage and corrosion.
page 16
of the Reference Manual).
).
page 194
).
Page 52
46C-Series Displays Installation Manual
5.2Technical Support
Raymarine provides a comprehensive customer support service, on the world wide
web, through our worldwide dealer network and by telephone help line. If you are
unable to resolve a problem, please use any of these facilities to obtain additional help.
World wide web
Please visit the Customer Support area of our website at: www.raymarine.com/
support
For fastest support - 24 hours a day, seven days a week; go to the Frequently Asked
Questions section. Most questions are answered here.
The website will also give you servicing information, e-mail access to the Raymarine
Technical Support Department and details of the locations of Raymarine agents,
worldwide.
If you don’t have access to the world wide web, contact Technical Support where
specialists are available to answer questions about installing, operating and troubleshooting all Raymarine products.
Help us to help you
When requesting service, please quote the following product information:
• Equipment type.
• Model number.
• Serial number.
• Software issue number
To access this information:
1. Press MENU.
2. Highlight and select System Diagnostics.
3. Highlight and select Software Services.
4. Highlight and select Unit Info: Software Details screen is displayed giving full
details of your particular unit together with its software.
Page 53
Chapter 5: Troubleshooting47
Contacting Raymarine in the US
You can contact Raymarine in the US either using the Raymarine world wide web as
detailed above or by calling one of the telephone numbers below.
Accessories and parts
You can obtain many Raymarine accessories and parts directly from your authorized
Raymarine dealer. However, if your dealer does not have the item you want, contact
Raymarine Technical Services at:
1-800-539-5539 extension 2333, or
(603) - 881 - 5200
You can use these numbers Monday through Friday 0815to 1700 Eastern Standard
Time or Eastern Daylight Savings Time.
If you are not sure which item is appropriate for your unit, you should first contact the
Technical Support Department at:
1-800-539-5539 extension 2444, or
(603)-881 -5200
to verify your requirements.
Product repair and service
In the unlikely event that your Raymarine unit should develop a problem, contact your
authorized Raymarine dealer for assistance. The dealer is best equipped to handle your
service requirements and can offer timesaving help in getting your equipment back
into normal operation.
If repairs cannot be obtained conveniently, obtain product service by returning the unit
to:
Raymarine Product Repair Center
21 Manchester Street,
Merrimack
NH 03054-4801
The Product Repair Center is open Monday through Friday 0815 to 1700 Eastern
Standard Time or Eastern Daylight Savings Time.
Page 54
48C-Series Displays Installation Manual
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