Autohelm, HSB, Raymarine, RayTech, Sail Pilot, SeaTalk and Sportpilot are registered trademarks of Raymari ne Limited. Apelco is
a registered trademark of Raymarine Holdings Limited (Registered in all major marketing ter ritories).
AST, Autoadapt, Auto GST, Autoseastate, Autotrim , Bi data, Marine Intelligence, Maxiview, On Board, Rayc hart, Raynav, Raypilot,
Raystar, ST40, ST60, Seacl utter, Smart Route, Tri data and Waypoint Navigation are trademarks of Raymarine Limited.
All other product names mentioned are trademarks or registered trademarks (if applicable) of their respective companies.
2. Onboa r d w a rr an t y .... .......... ......... ... ......... ... .......... .. ...... 31
3.Obtaining warranty service ........................................... 32
4. Warra nt y limitatio n s ............... ... .......... .. .......... .. .......... . 33
ii Raymarine AIS250 Receiver - Users Guide
Chapter 1: Important information 3
Chapter1: Important information
1.1 Introduction
D10106_1
This guide contains an explanation of how to install, commission, maintain and use your Raymarine AIS250 Receiver.
Intended use
This product is an Automatic Identification System (AIS)
receiver. The intended application is as one component of a
navigation system for recreational and commercial vessels not
covered by IMO/SOLAS ca rr iage requirements.
Compatibility
This product has been designed to be compatible with Raymarine C and E-Series products and other systems that support
AIS.
Disclaimer
All information presented by the Raymarine AIS receiver is advisory only. You acknowledge the risk of incomplete and
erroneous information and assume complete responsibility and
risks associated with this device, and accordingly release
Raymarine, Weatherdock and Dommel from any and all claims
arising from the use of this service.
4 Raymarine Automatic Identification System Receiver
Warranty
To register your new Raymarine product, please take a few
minutes to fill out the warranty card. It is important that you
complete the owner information and return the card to us to
receive ful l warranty benef its. Your product can be registered via
our website at www.raymarine.com although this does not val i
date your warranty. What it does do, is enable you to stay
informed of any updates to your current Raymarine products
along wi th any other Raym arine VIP features. You w ill still be
required to fill out the warranty card and return it to us for full
warranty benefits.
-
EMC conformance
All Raymarine equipment and accessories are designed to best
industry standards for use in the recreational marine environ
ment. The design and manufacture of Raymarine equipment
and accessories conforms to the appropriate Electromagnetic
Compatibility (EMC) standards, but correct installation is
required to ensure that performance is not compromised. For full
details and guidelines refer to
www.raymarine.com
-
.
Waste Electrical and Electronic Equip-ment Directive
The Waste Electrical and Electronic Equipment (WEEE)
Directive requires the recycling of waste electrical and
electronic equipment. Whilst the WEEE Directive does
not apply to some of Raymarine’s products, we support
its policy and ask you to be aware of how to dispose of
this product.
The crossed out wheelie bin symbol, illustrated above, and
found on our products signifies that this product should not be
disposed of in general waste or landfill.
Please contact your local dealer, national distributor or Raymarine Technical Services for informa ti on on product disposal.
Restriction of the use of certain Hazardous Substances
This product uses components that comply with the
RoHS
COMPLIANT
requirements of the Restriction of the use of certain
Hazardous Substances (RoHS) Directive 2002/95/
EC.
Handbook information
To the best of our knowledge, the information contained in this
handbook was correct as it went to press. Raymarine cannot
accept any liability for any inaccuracies or omissions it may
contain.
In addition, our policy of continuous product improvement may
change specifications without notice. As a result, Raymarine
cannot accept lia bility for a ny differe nces betwee n the product
and this handbook.
Chapter 1: Important information 5
What isAIS?
AIS permits the non-verbal exchange of navigation information
between vessels and shore-side vessel traffic centers. AIS uses
digital radio signals to broadcast information about the vessel to
other ships and shore based stations via dedicated VHF
frequencies in the maritime band.
AIS will not replace radar because it is unable to detect landmasses and navigational beacons, but it can be used as a
significant enhancement to currently available technology.
Classes ofAIS
Your AIS250 is a receive-only unit that will receive messages
from vessels carrying Class A or Class B transceivers.
Class A
A Class A transceiver transmits and receives AIS signals. It is
currently compulsory on all commercial vessels that exceed 300
tons that also travel internationally
Information transmitted
The following information can be transmitted by a Class A AIS
system:
•Static d a ta
This include s information such as Shi p’s name, type , MM SI
number, call sign, IMO number, length and beam and GPS
antenna location.
•Voyage related data
This includes inf ormation such as draft, cargo, destination,
ET A and other relevant infor mation.
•Dynamic data
This includes information such as time (UTC) , ship’s position, COG, SOG, heading, rate of turn and navigational st atus.
•Dynamic reports
These are ship’ s speed and status.
•Messages
These are alarms and safe ty messages.
You should remember that not all vessels will transmit all of the
information.
Class B - (Recreational vesselsnot covered by
suitable ClassA)
Class B transceiver’s are suitable to vessels under 65 feet in
length and is not compulsory.
You should NOT assume that any class of AIS receiver is
displaying all/any smaller vessels within your range.
Note: All me ssag es co ntai n the Sh ips i ndivi du al MMS I number for
unique reference identification purposes along with the
data in the following table.
lowing table is necessarily transmitt ed by every vessel.
Not all the inf ormation in the f ol-
6 Raymarine Automatic Identification System Receiver
Data details
Static Data
Ship's name
Type
Call sign
IMO number
Length and beam
GPS Antenna loctation
Voyage Related Data
Draft
Cargo information
Destination
ETA
Other relevant information
Dynamic Data
Time
Ship's position
COG
SOG
Gyro heading
Rate of turn
Navigational status
Dynamic Reports
Ship's speed
Ship's status
Messages
Alarm
Safety
Class A
Class B
Static and dynamic information
Defined transmit rates for Class A vessels shown below are
provided for reference purposes only. The frequency of
messages received (us ing the AIS25 0 receive- only uni t) will vary
due to a number of factors including but not limited to such
factors as anten na height, gain and signal int erference.
• Static information is either broadcast every 6 minutes, when
data has been amended, or upon request.
• Dynamic information is broadcast depending on speed and
course alteration based on the following tables
Ships Dynamic Condit ions
At anchor or moored3 Minutes
0-14 knots10 Seconds
0-14 knots and changing course3 1/3 Seconds
14-23 knots6 Seconds
14-23 knots and changing course2 seconds
Ship faster than 23 knots2 Seconds
Ship faster than 23 knots and
changing course
D8966_1
Normal reporting
interval
2 Seconds
Chapter 1: Important information 7
Platforms condition
Class B Shipborne mobile equipment
Nominal reporting
interval
3 Minutes
not moving faster than 2 knots
Class B Shipborne mobile equipment
30 Seconds
moving 2-14 knots
Class B Shipborne mobile equipment
15 Seconds
moving 14-23 knots
Class B Shipborne mobile equipment
5 Seconds
moving faster th an 23 knots
Search and Rescue aircraft (airborne
10 Seconds
mobile equipment)
Aids to Navigation 3 Minutes
AIS base station10 Seconds
Source of info rmation for above tab les 1-1, 1-2: (ITU recommendations technical document: ITU-R M.1371- 1)
8 Raymarine Automatic Identification System Receiver
Chapter 2: Installation 9
Chapter 2: Installation
2.1 EMC installationguidelines
Raymarine equipment and accessories are designed to the best
industry standards for use in the recreational marine
environment.
Their design and manufacture conforms to the appropriate Electromagnetic Compatibility (EMC) regulations, but correct
installation is required to ensure that performance is not
compromised.
The guidelines given here describe the conditions for optimum
EMC performance, but it is recognized that it may not be
possible to meet all of these conditions in all situations. To
ensure the best possible conditions for EMC performance within
the constraints imposed by any location, always ensure the
maximum separation possible bet ween different items of elec
trical equipment.
For optimum EMC performance, it is recommended that wherever possible:
•Raymarine equipment and the cables connected to it are:
• At least 3 ft. (1 m) from any equipment transmitting or
cables carrying r adi o signal s e.g. VHF radio s, cables and
antennas. In the case of SSB radios, the distance shoul d
be increased to 7 ft. (2 m).
•More than 7 ft. (2 m) from the path of a radar beam . A
radar beam can normally be assumed to spread 20
degrees above and below the radiating element.
•The product is supplied by a separate battery f rom that used
to start the engine. Power supply voltages below the
-
minimum specified for a product, and starter motor transients, can cause the product to reset. This will not damage
the product, but may caus e the loss of some in formation and
may change the operating mode.
•Raymarine specified cables are used. Cutting and rejoining
these cables can compromise EMC performance and must
be avoided unless doi ng so is detailed in the installation
manual.
Suppression Ferrites
If a supplied cable is fitted with a suppression ferrite, the ferrite
must not be removed, unless it is necessary to facilitate installa
tion. Any ferrite thus removed must be replaced in the original
position immedi ately after instal lat ion is complete.
If additional suppression ferrites are required, use only ferrites
supplied by Raymarine.
Connections toOther Equipment
If Raymarine equipment is to be connected to other equipment
using a cable not supp lied by Raymarine, a Raymari ne suppres
sion ferrite MUST always be attached to the cable near the
Raymarine unit.
Your Raymarine AIS receiver does not strictly require a dedicated antenna. The on-board antenna splitter enables you to
connect your existing VHF radio antenna to your AIS receiver
and then connect from the AIS250 to your VHF. However in
doing so you may experience some level of degradation to your
VHF’s receiving performance. A separate VHF antenna is
recommended if you wish to maintain the same performance.
2.6 Cable runs
Caution: DO NOT cut cables or remove connectors as this
will severely reduce system performance. If a
longer cable is required you will need to purchase
a replacement cable from a suit able dealer . In the
event a shorter cable length is required, secur e
excess cable out of the way.
Consider the following points before installing the system
cables:
•You may need to connect the antenna cable and the antenna
connector cable from the AIS250 receiver to your VHF radio.
So ensure enough room is allowed to comfortably inse rt and
remove connect ors from the unit.
•All cables should be adequately protect ed from physical
damage and exposure to heat.
•Avoid passing cab les thr ough bil ges or door ways, or clos e to
moving or hot object s.
•Acute bends and squashing of the cable must be avoide d.
•Where a cable passes thro ugh an exposed bulkhead or
deckhead, a watert ight gland or swan neck tube should be
used.
•DO NOT pull cables through bulkheads usi ng a cord
attached to t he connector. This could damage th e connector.
You will need to run the following cables:
•1.5 m (5 ft.) Power cable.
•1.2 m (4 ft.) AIS250 to VHF radio connector cable (enables
you to use the existing VHF ant enna cable).
Power cable
A 5 ft. (1.5 m ) power cable is supplied, and must be protected by
a 1.0A resettable fuse/circuit breaker
Antenna cable
A 4 ft. (1.2 m) AIS250 to VHF cable is supplied. (This allows you
to use your existing VHF ant enna for dual pur pose, i. e. AIS250 &
VHF reception).
Chapter 2: Installation 13
2.7 Installing thesystem
The following section gives details of how to install your Raymarine AIS receiver and antenna.
Receiver
D10104_1
The receiver should be installed a minimum of 3 ft. (1m) away
from an engine, compass or any magnetic device.
Check
6"
D10120_1
A Minimum space of six inches is to be left under the unit to
allow adequate room for cable bends/c onnections an d removals.
Drilling
Check
x2
Check
Vertical
x2
Drill gu id e ho le s fo r the fix in g sc re w s .
Part fit screws, situate the unit, then tighten fully.
2.8 Cable connections
AIS250 cable connections.
VHF RADIOFM RADIOTX AIS ON
Picture of the AIS250 connections as shown above.
VHF
ANTENNA
D8585-1
NMEA 38.4
OUT
NMEA 38.4INNMEA 4.8
OUT
NMEA 4.8
IN
POWER
D10107-1
Chapter 2: Installation 15
AIS250 integrated NMEA multiplexer
NMEA 38.4
The AIS250 has an internal multiplexer (baud rate converter)
allowing the integration of an additional NMEA 0183 device to
your multifunctional display.
Note: All NMEA ports operate NMEA 0183 interface standards,
operating at different baud rates. See NMEA 0183 technical specification for details.
Your AIS250 unit has 2 NMEA ports.
•34.8 kbaud IN/OUT
•4.8 kbaud IN/OUT
From left to right the port s are labelled as follows:
NMEA 38.4 OUT:
This port outputs received AIS data to your NMEA compatible
multifunction display*. This port will also multiplex and output
buffered data from the “NMEA 4.8 IN” port.
NMEA 38.4 IN:
This port allows NMEA sentences from your multifunctional
display such as GPS location, Autopilot route information i.e.
NMEA 38.4INNMEA 4.8
OUT
OUT
NMEA 4.8
IN
POWER
10188_1
Cross track error. Thi s data is passed back to the AIS receiver to
be transmitted to a connected NMEA 0183 4.8 kbaud device
such as a DSC radio or Autopilot via the “NMEA 4.8 OUT” port.
Both 38.4 kbaud IN/OUT ports are connected to the single
NMEA 0183 port on either a C or E-series multifunctional d is play
with the connected NMEA port conf igured to 38400.
Important: The multifunctional display’s NMEA baud rate must
be configured for “AIS 38400” for correct operation
see individual display’s user manual for correct pr ocedure. NB: Y our multifun ctional displ ay may require
a software upgr ade to enable this feature.
NMEA 4.8 OUT:
This port allows devices requiring NMEA 0183 data running at
4.8 kbaud as their input to integrate into the NMEA network.
Typically a DSC radio’s or a 3rd party non-Raymarine Autopilot’s
NMEA input would connect to thi s port.
NMEA 4.8 IN:
This port allows the integr atio n of an external NMEA device such
as a fast heading sensor, NMEA GPS or other NMEA 0183
compatible device to communicate with the connected display
via 4.8 kbaud data which is multiplexed and sent via the 38.4
kbaud OUT port. If you have multiple NMEA 0183 4.8 kbaud
devices, the Raymarine NMEA multiplexer (p/n E55059) may be
used. The output from the mult iplexer connects t o thi s port.
Power
This port connect s to your power suppl y to provi de power to your
AIS250 receiver.
* it is important to note the received AIS data is ONLY output to
the 38.4 kbaud port and NOT to the 4.8 kbaud port.
Reverse polar ity prot ected
12 V to 24 V DC (-10% to +30%)
18 Raymarine AIS250 Receiver - User s Gui de
Chapter 2: Using the AIS application 19
Chapter 2:Using the AIS application
This chapter is intended to give an overview of how to operate
the AIS application on your C or E-Series display. This informa
tion is correct on t he date of print.
Note: Ensure you have the latest up to date version of the user
handbook for your individual Di splay (C/E-Serie s) whic h
can be accessed on-line at www.raymarine.com look for
Owner’s Manuals under Customer Suppo
rt
.
2.1 Introduction
This is to show how the Automatic Identification System (AIS)
receiver, is used as part of a Raymarine multifunction display
system. Once set up you can overlay the AIS on chart or radar
pages and use it to:
•Display a target (wi th heading/speed vector s and rate of
turn) for any Class A or Class B AIS equipped vessels within
range.
•Display basic or detai led information for each target vessel
•Set up a safe zone around your boat.
•View alarm and safety related messages.
2.2 Selecting the correct baud rate for
your AIS application
Firstly ensure you have the correct version of software (Menu/
System Diagnostics/Software Services/Unit Info App
Version) which should be V3.00 or above for both E and C-
Series. To ensure your AIS unit operates correctly it requires
user interaction. You must set the baud rate to “AIS 38400” in
the MFD system set up menu to do th is select:
•Menu
-
•System Setup
•System Integrat ion
•NMEA Port Setting
•AIS 38400
•Select OK
2.3 Selecting theAIS function
AIS information is shown as a layer on the chart or radar application of your sys tem.
To display AIS...
...with the charting page activated
1. Press
2. Press
3. Toggle
...with the radar application
1. Press
2. Toggle
AIS status Indicators
The status of the AIS is displayed in the data bar on your
display.
AIS target s ar e wit hin ra nge b ut dange rous and l ost
target ala rm is OFF.
If your own boat’s position is lost the display will disable the AIS
functionality and will display the ‘No AIS’ icon.
Once your own boat’s position returns and the AIS display is
switched on, the displ ay will re-enable the AIS function.
2.4 Setting up AIS
The AIS Layer Setup Menu enables you to:
•Select the target types di splayed (ALL or DANGEROUS)
•Switch the display of AIS safety messages ON/OFF.
•View the list of active AIS unit alar m s.
Todisplaythe AIS Layer Setup Menu:
Note: (Ensure the AIS unit is operational and has a fix).
Setup
Chart Setup...
Cartography Setup...
GPS Status...
Compass Setup...
AIS Layer Setup
isplayed Target Type
AIS Safety Messages ON
AIS Alarms List...
4. Press trackpad
5. Press trackpad
6. Press trackpad
OK
7. Press
. The selection is accept ed.
1.Press
MENU
. The Setup dialog box
appears.
2.Press trackpad
AIS Layer Setup.
3.Press trackpad
Setup dialog box appears.
AIS Layer Setup
Up/Down
Right
Up/Down
to highlight featu re.
. The feature options appear.
to change feature option.
Up/Down
Right
. The AIS Layer
Al
to highlight
Chapter 2: Using the AIS application 21
2.5 How AIS data is displayed?
Heading
Large
vessel
Direction
of turn
Small
vessel
097˚T
11.6kt
1.237nm
00h04m33s
Sleeping
target
Safety
critical data
COG/SOG
vector
Your AIS system dis plays AIS targets in the surrounding are a as
triangular shapes overlaid on a chart or radar page. Up to 100
targets are displayed. As the vessel’s status changes, the
symbol for the target will change accordingly.
Vectors can be displayed for each t arget. These vectors indicate
the direction of travel and rate of turn of the vessel and the
distance it will travel over a specified period of time (COG/SOG
vector). Targets displayed with their vectors are referred to as
Safe zone (defined by
distance or time)
Dangerous
target (flashes)
D9056_1
‘active targets’ and are scaled according to the size of the
vessel. The larger the vessel the larger the target. You can
either display all targets or just dangerous targets.(See Page
•Target not activated, dangerous or lost.
Activa t e d tar g e t
•Target is active with AIS vector displayed showing predicted distance travelled within a given time.
Selected targ et
•Target has been selected wit h the cursor and can now be activated and data shown.
AIS
Dangerous target
•Target is within a specified distance (closest point of approach -CPA) or tim e (time to closest point of
approach - TCPA).
Uncertain t arget
•Calculated CPA or TCPA value is uncertain.
Lost target
•Dangerous target signal not received for 20 se conds.
•Shows target in last predicted position.
•Alarm will sound if enabled.
•Target icon flashes.
Chapter 2: Using the AIS application 23
Viewing target information
You can display information relating to AIS targets, this can be
individual or all targets information. When a target is highlighted
with the cursor, the soft keys change to allow you to select the
following opti ons:
•AIS ve ctors.
•AIS safety data .
•Full AIS data.
AIS vectors
A target is defined as active when it has the following data
displayed graphically:
COG/SOG
vector
Direction
of turn
Heading
When a target is activat ed, its symbol is scaled according to the
size of the vessel.
The same target vector and safe zone settings apply to both
radar MARPA and AIS targets
Toswitch the AIS VECTOR option ON/OFF:
1. Press trackpad to move the cursor over the relevant target.
2. Toggle
AIS VECTOR
•A COG/SOG vector indi cating the
predicted distance that a target will
travel within a given period of time.
•A heading and direction of turn
indicator.
to
ON.
AIS safetydata
1870T
10.9
7.719
00h57m27
You can switch this data ON, OFF or display it automatically
(AUTO) when the cursor is over the target.
To set AIS safety datastatus:
1. Press trackpad to move the cursor over the relevant t arget.
2. Toggle
Safety target data is displayed in a tag alongside each target. The data shown is:
k
t
n
m
•COG.
s
•SOG.
•CPA.
•TCPA
AIS softkey to required status Auto, ON or OFF
.
AIS target list
The AIS target list provides information on all targets being
tracked.
The target list di alog box is divided into two parts:
The target list shows all targets being tracked. It gives each
target a number and shows the boat’s name, its MMSI number,
range and bearing.
You can scroll through this list and highlight a specific target.
Target information
When you select a target on the target list, the lower part of the
dialog box shows additional information on the selected target.
To show the AIS targetlist:
1. Press
2. Press
3. Press
AIS OPTIONS
. The AIS options soft keys appear.
TARGET TRACKING
AIS LIST
.
.
Full AIS data
You can also show full data for a selected target.
To show full AIS data:
1. Press trackpad to move cursor over the relevant target.
2. Press
VIEW FULL AIS DATA
or, with the AIS target list displayed:
1. Scroll and highli ght the relevant target i n the l ist.
2. Press
VIEW FULL AIS DATA
. The AIS data box appears.
. The AIS data box appears.
Chapter 2: Using the AIS application 25
2.7 Using AIS for collision avoidance
Your AIS system can help with collision avoidance using the
following functions:
•Safe zones.
•Safety messages.
Safe zones
A safe zone is a red ring displayed on radar and/or chart pages
around your boat. Targets that come within this ring are consid
ered dangerous.
An AIS safe zone uses the same criteria as MARPA to determine a targets status. A target is considered dangerous if it
comes within the CPA or TCPA of your boat. The CPA and
TCPA are calculated using COG/SOG and position from the AIS
target.
When your system rec ognizes a dangerous AIS target:
•The target symbol cha nges to red and flashes.
•An alarm pop-up is displayed.
•An alarm sounds.
With your AIS receiver connected and functioning, the system
continually checks for dangerous targets within the safe zone
and sounds an alarm if enabled, when necessary. However, the
dangerous target alarm operates irrespective of the AIS target
display or safe zone ring status.
To set up an AISsafe zone:
1. Select AIS Options
2. Press
3. Press
MARPAand AIS options
-
TARGET TRACKING.
appear.
MARPA & AIS OPTIONS
options dialog box appears.
The AIS options soft keys
. The MARPA and AIS
ParameterOptions
Vector Length
The distance the vessel will trave l
in the selected time period, at
current COG & SOG
Target History
Plots a MARPA target’s previous
position at specified intervals. The
four most recent pos iti on point s ar e
displayed. If Tr ue target vectors ar e
selected, the four most recent
vessel posit ion points are also
displayed.
Own vessel safe zone
The safe zone is a r ing, centred on
your boat, within which a target is
considered dangerous if it comes
within a specified distance.
Time to safe zone
If a target enters your safe zone
within this time period, it is considered dangerous.
Safe zone ring
Controls whether the saf e zone
ring is displayed or hi dden on
screen
0.1 nm, 0.2nm, 0.5nm,
1.0 nm, 2.0nm
3 mins, 6 mins, 12
mins, 24 mins
Visible
Hidden
Safety messages
When the status of the AIS Safety Messages function is set to
ON in the AIS Layer Setup Menu (see
safety messages from surrounding vessels, shore stations and
mobile stations, are displayed in a pop-up box. If known, the
message will include the sending vessel’s position as latitude
and longitude.
Using the softke ys you now have the option to:
•Remove the message (ACKNOWLEDGE)
page 20), any incoming
•Place a waypoint on your chart/radar to mark the sending
vessel’s position.
•Select to GOTO the sending vessel’s position.
Note: When the simulator is operating you will not be able to re-
ceive any safety messages.
Simulator
We recommend that y ou use the simulator to familiarize yourself
with the AIS function.
When the system simulator is switched on your Raymarine
display, it wi ll display 20 AIS targets wi thin a 25nm range. These
targets are displayed using the appropriate AIS targets status
symbol (see
were real targets.
Important: Incoming safety messages cannot be displayed
while the simulator is switched on.
page 22) and move around the screen as if they
Chapter 3: Troubleshooting & Glossary 27
Chapter3: Troubleshooting &Glossary
3.1 Troubleshooting
Here we will detail any potent ial issues possible.
IssueHow toSolve
•No Power•Check all power connections and that
power is applied at correc t voltages
and currents, also check any relevant
Fuses.
•No Data• Check all connections are made at
both ends of the cable.
• Check VHF aerial lead is connected
(can you send receive VHF radio
information)?
•No Vessel Data• Place the cursor over the targeted
vessel and ensure the ‘AIS DATA’
softkey is not selected as OFF!
• Select the presentation softkey, then
chart layers softkey, AIS layer needs
to be set to ‘on’.
• Select the menu button, AIS layer
setup m enu, displayed t arget types
should be set to ‘all’ if it was previ
ously set to ‘dangerous’.
-
IssueHow to Solve
•No AIS data
present
•Check the A IS inpu t wires are co rrectly
orientated from the multifunctional
displays NMEA outp ut.
•Ensure that the Displays NMEA output
is correctly set to 38.4kbaud
This section is here to describe how we use the LED’s.
LEDLED ColorLED Status
•TX (Transmit)•Yellow•Illuminates when
VHF transmits.
•AIS•Red•Illuminates when
data is received.
•ON•Green•Solid Green if
power is present
on the unit.
3.3 Glossary
TermDefinition
•COG•Course Over Ground - used as a GPS
related term
•SOG•Speed Over Ground - used as a GPS
related term
•CPA•Closest Point of Approach (An estimation of
the closest a target will potentially come to
you)
•TCPA•Time to Closest Point of Approach (How
long before target reaches that point)
•AIS•Automatic Identification System
•MMSI•Maritime Mobile Service Identity
•IMO •International Maritime Organization
•MARPA•Miniature Automated Radar Plotting Aid
•SOLAS•The International Convention for the Safety
Of Life At Sea. (This is a treaty protecting
the safety of merchant ships).
Chapter 4: Raymarine World Wide Warranty 29
Chapter4: Raymarine World Wide Warranty
Raymarine Inc.
APPLICABLE TO PRODUCTS SOLD THROUGH OFFICIAL
RAYMARINE INC. DEAL ERS, DISTRIBUTOR S AND BOAT
BUILDERS WITHI N THE AMERICAS AND CARIBBEAN.
Limited warranty
Subject to the terms, conditions and limitations set forth in this
U.S. Limited Warranty (hereinafter the ‘Warranty’), Raymarine
warrants that its prod ucts, when properly installed and use d, will
be free from defects in material and workmanship for a period of
twenty-four (24) months (with respect to VHF radios - a period of
thirty-six (36) months), from the date of first purchase (the
‘Warranty Period’).
For the purposes of this warranty, ‘date of first purchase’ means
the date that the product was purchased by the first retail
customer; or in t he case of a product installed on a new vesse l by
a certified Raymarine original equipment manufacturer (a
‘Raymarine OEM’), the date that such vessel was purchased by
the first retail customer.
Raymarine will, at its sole option, repair or replace any defective
products or components returned during the Warranty Period in
accordance with the terms, conditions and limitations set forth
below. Such repairs or replacement will be the sole remedy of
the customer under this Warranty.
Obtaining Warranty Service
Standard Warranty Service
To qualify for standard warranty service the product must be
returned to a Raymarine-certified service agent, or directly to
Raymar ine in person , or by ma il (i) within the Warranty Period,
and (ii) within thirty (30) days of the alleged product failure.Any
products returned by mail must be securely packaged and sent
pre-paid and insured to Raymarine or to a Raymarine-certified
service agent. All products, whether returned in person or by mail,
must be accompanied by a copy of the original sales receipt, to be
eligible for standard warranty service.
A list of Raymarine-certified service agents is available from
Raymarine Technical Support or at www.raymarine.com
‘On Board’ Warranty Service
For any Raymarine product or system that (i) has been installed
on your vessel by a Raymarine-certified service agent or by a
Raymarine OEM, and (ii) has a MSRP equal to or greater than
USD $2,500, you are eligibl e to receive warranty service by a
Raymar ine cer tified ser vice ag ent on-board your vessel (‘ On
Board Warranty Service’) for a period of 12 months from the date
of first purchase of such product or system, or the date of first
purchase of the vessel on which such product or system has been
installed (the ‘On Board Warranty Period’). In order to obtain On
Board Warranty Service eligible customers MUST:
•(i) within the On Board Warranty Peri od, and (ii) within thir ty
(30) days from the date of the alleged failure gi ving rise to
the warranty claim for which you are requesting On Board
Warranty Servic e, contact a local Raymarine-certified
service agent and request On Board Warranty Servic e.
•Present to the Raymarine-certified ser vice agent a copy of
the original sales receipt for the produ ct, together with proof
of the date of instal lation of th e product by a Raymarine-c erti fied service agent. The service agent may at its sole option,
accept or deny such proof of purchase and proof of ins tal lation as sufficient to qualify you for On Board Warranty
Service.
Costs associated with travel, mileage, taxi fares, launch or
docking fees, aircraft or vehicle rental, meals, customs, shipping,
communication cha rges, and service agent travel c osts ar e
specifically excluded from coverage under this Warranty and are
your responsibility. In addit i on, th is Warranty does not cover fees
associated with hauling, shipping or towing your vessel to a
Raymar ine-certified agent.
Upon the expiration of the On Board Warranty Period, you are still
eligible to receive standard warranty service for the remaining
term of the Warranty Period, but will not be eligible for continued
On Board Warranty Service.
Limitations and Exclusions
In addition to any other limitations and exclusions set forth herein,
Raymarine is not responsible for, and this Warranty does not
cover:
•failures due to abuse, misuse, accident , unauthorized alte ration or repair, improper installation (whether or not by a
Raymarine-certified service agent), shipping dama ge or
corrosion;
•Costs associate d with routine system checkouts, alignment /
calibration, seatrials or commi ssioning;
•repair or replacement of consumable items, including,
without limita tion, fuses, batteri es, drive belts, radar mixer
diodes, snap-in impel ler carr iers, impell ers, impeller bearings
and impeller shafts;
•costs associated wit h overtime or premium labor costs;
•differences in material, coloring or si z e th at may exist
between actual pro ducts and the pictures or descriptions of
such products in our advertising, advertising literature or on
the Internet;
•products purchased by a customer from a United States
dealer via the Inter net if such products were not delivered
and installed within the United States; or
•the replacement of missin g components f rom the packa ge of
any product purchas ed through an online aucti on site.
Other conditions
This Warranty is fully transferable provided that you furnish the
original proof of purchase to Raymarine or, in the case of On
Board Warranty S ervice, to a Ra ymarine-certifi ed service agent.
This Warranty is void if the label bearing the serial number has
been removed or defaced.
TO THE EXTENT CONSISTENT WI TH STATE AN D FEDERAL
LA W, THE FOREGOING WARRANTY IS RAYMARINE’S SOLE
WARRANTY AND IS APPLICABLE ONLY TO NEW
PRODUCT S PURCHASED IN THE UNITED STATES OF
AMERICA. THE PROVISIONS OF THIS WARRANTY ARE IN
LIEU OF ANY OTHER WRI TTEN WARRANTY, WHETHER
EXPRESSED OR IMPLIED, WRITTEN OR ORAL, INCLUDING
Chapter 4: Raymarine World Wide Warranty 31
ANY W AR RANTY OF ME RCH ANTABILITY OR FI TNE SS FO R A
PARTICULAR PURPOSE.
THE LIABILITY OF RAYMARINE TO A CUSTOMER UNDER
THIS WARRANTY, WHE THER FOR BREACH OF CONTRACT,
TORT , BREACH OF ST ATUTORY DUTY OR OTHERWISE
SHALL IN NO EVENT EXCEED AN AMOUNT EQUAL TO TEN
(10) TIMES THE MANUFACTURER’S SUGGESTED RETAIL
PRICE OF THE PRODUCT GIVING RISE TO SUCH LIABILITY
AND IN NO EVENT SHALL RAYMARINE BE LIAB LE FOR
SPECIAL, INCIDE NTAL, CONSEQUENTIAL OR INDIRECT
DAMAGES.
SOME JUR ISDICTIONS DO NOT ALL OW EXCLUSI ON OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES S O THE ABOVE LIMITATIONS OR EXCLUSIONS
MA Y NOT APPLY TO YOU. THIS W ARRANTY GIV ES YOU
SPECIFI C LEGAL RI GHTS AND YOU MA Y ALSO HA VE OTHER
RIGHTS, WHICH VARY FROM JURISDICTION TO
JURISDICTION.
This Warranty supersedes and replaces all previous Warranties.
January 2005
Raymarine UK Ltd
APPLICABLE TO PRODUCT SOL D THROUGH OFFICIAL
RAYMARINE UK LTD. DEALERS, DIS TRIBUTORS AND BOAT
BUILDERS WITHI N EUROPE, THE MIDDLE AND FAR EAST,
AFRICA AND AUSTRALASIA.
Limited Warranty
The Raymarine warranty terms and conditions as described
below do not affect the customers legal rights and complies with
EU Directive 1999/44/EC.
In order to ensure that the product continues to operate efficiently
and reliably, we recommend that, before using the product, the
customer carefully reads the Owner’s Handbook and foll ows the
advice on the safe and correct operation and use of the product.
We recommend that the Raymarine product is i nstal led by a
Raymarine certified installer. Installation by persons other than a
Raymarine certified installer may invalidate the warranty.
1.Product warranty
1.1 Raymarine warrants each new product to be of good materials
and workmanship. Raymarine, or its approved agents, will repair
or exchange under warranty any parts or product proven to be
defective in material or work m anship under normal use, for a
period of 2 years (24 months) from date of sale to end user,
subject to the limits contained in this warranty document.
1.2 The Raymarine warranty covers the parts and labour
associ a ted wi th an y w arr ant y rep a ir as des cr ib ed abov e , pr o vid ed
that the product is returned to Raymarine or one of its approved
agents.
1.3 Raymarine reserve th e right to rep lace und er warranty, not
repair, certain Raymarine products subject to the limitations
below, provided that they are returned to the nearest Raymarine
National Distributor. For details of such products refer to the
internet at
Raymarine National Distri butor.
www.raymarine.com
or contact your nearest
2.Onboard warranty
2.1 In addition to the Product warranty cover as described above,
Raymarine will, authorize onboard warranty service by the
nearest Raymarine approved service agent, subject to the
maximum mileage and other limits referred to in paragraph 4.12
below, on products, where proof of installation, or commission by
Raymarine certified installers, can be shown.
2.2 The warranty provides for onboard repair or exchange of the
product, by Raymarine or its approved service agents, for a period
of 2 years (24 mont hs), su bject to the limit s containe d in this
warranty document. In the case of a product installed, by a
Raymarine certified OEM installer, on a new boat prior to the sale
of the boat to a customer, the 2-year period will begin on the date
of the sale of the boat to the customer. In the case of a product
installed, by a Raymarine certifi ed installe r, on a boa t already in
the possession of the customer, the 2-year period will begin on the
date of the commissioning of the installed product.
2.3 Certain Raymarine products are not covered by onboard
warranty unless the products are pre-registered and on board
warranty is purchased from the Raymarine certified installer. For
details of such products refer to the internet at
www.raymarine.com
Distributor.
2.4 The Purchaseable onboard warranty is subject to the
limitations below.
or contact your nearest Raymarine National
3.Obtaining warranty service
3.1 In the event of warranty service being required, the customer
should contact Raymarine Technical Support or the nearest
Raymar ine approved servi ce agent - the c ontact details of
Raymar ine Technical Support a nd a ful l list of the n ames and
details of worldwide service agents are available on the internet at
www.raymarine.com
3.2 In cases where the customer is requesting a warranty service
and a Raymarine certified installer has not installed the product;
and in the Owner’s Handbook.
i.e. Product warranty, the affected product must be returned to the
customer’s l ocal Raymarine approved s ervice agent or direct to
Raymarine wi th:
3.2.1 proof of purchase showing the date of purchase and the
name of the supplier of the product; and
3.2.2 the serial number of the affected product; or
3.2.3 a warranty card completed by the product supplier (which
will contain the information required by paragraphs 3.2.1 and
3.2.2).
Subject to the limitations below, the product will be repaired or
replaced (a t the discretion of Raymari ne or a Raymarine Serv ice
Agent) at no further cost and promptly returned to the customer.
3.3 In cases where the customer is making a warranty claim and
the product has been installed by a Raymarine certified insta ller,
(boat builder, installer, dealer etc.) i.e. Onboar d warran ty, the
nearest Raymarine approved service agent should be contacted
and onboard service requested (which will be subject to the limits
referred to in paragraph 4.12 below). Before the onboard warranty
service is performed, the cust omer mu st have available :
3.3.1 proof of purchase showing the date of purchase and the
name of the supplier of the product; and
3.3.2 the serial number of the affected product; or
3.3.3 proof of installation of the p roduct by a Raymarine certified
installer; or
3.3.4 a warranty card completed by the product supplier (which
will contain the information required by paragraphs 3.3.1 and
3.3.3).
Chapter 4: Raymarine World Wide Warranty 33
3.4 In cases where onboard warranty has been purchased - as
described in 2.3; the nearest Raymarine approved service agent
should be contacted and onboard service requested, information
detailed in 3.3.1 and 3.3.2 is r equired. Onboard warranty service
will only be performed if the product serial number confirms that
the onboard warranty service has been purchased and is valid.
4. Warranty limitations
4.1 Raymarine warranty policy does not apply to any product that
has been subjected to accident, abuse or misuse, shipping
damage, alterat ions, c orrosion, i ncorre ct and/or non -auth orized
service, or products on which the serial number has been altered,
mutilat ed or remo ved.
4.2 Certain products do not carry the onboard warranty, as
described in section 2 above, unless the onboard warranty cover
is purc has ed at t he tim e of in st alla tio n. The pu rc haseab le onboa rd
warranty is only available on products purchased in specific
territories, for further details refer to the internet at
www.raymarine.com
Distributor.
4.3 Products purchased outside the country of installation will not
be covered by onboard warranty.
4.4 Raymarine assumes no responsibility for damage incurred
during installation or as a result of improper installation.
4.5 This warranty does not cover routine system checkouts,
alignment/calibration, seatrials or commissioning, unless required
by replacement of part(s) in the area being aligned.
4.6 Raymarine assumes no responsibility for damage caused by
or to other equipment, systems or components occasioned by
improper or unauthorized connection, or use, of the product.
or contact your nearest Raymarine National
4.7 Consumable items, including, but not limited to: fuses,
batte ries , dr ive b elt s, ra dar mixe r dio des, snap -in i mpe ller carr iers ,
impellers, impeller bearings, and impeller shafts are specifically
excluded from this warranty. A complete list of the consumable
items relating to each product can be found in the Owner’s
Handbook and/or on the internet at
4.8 All costs associated with transducer replacement, other than
the cos t of t h e tr a nsdu c er i t se l f, are sp ec if ic al l y e xcl u ded f r om thi s
warranty.
4.9 Ov ertim e/premi um labour portion o f serv ices outside of
normal working hours is not covered by this warranty.
4.10 If repairs are necessary under the warranty, the affected
product must be forwarded to a Raymarine facility or a Raymarine
approved service agent, at the owner’s expense.
4.11 The Raymarine w arranty does not cover any differences in
material, coloring or size between those alluded to in corporate
advertising, literature or published on the internet, which are not
specifically objected to at the time of delivery.
4.12 Travel costs other than auto mileage, tolls and two (2) hours
travel time, are specifically excluded from the w arranty on all
products. Costs, which are excluded from the coverage of this
warranty, include but are not limited to; taxi fares, launch fees,
aircraft rental, subsistence, customs, shipping, and
communications charges etc.
4.13 Neither Raymarine nor a Raymarine service agent shall be
liable for any incidental, indirect, consequential or special
(incl udi n g puni ti v e or mu lt i ple ) da ma ge s , no r shal l R ay ma r ine or a
Raymar ine service agent be liable for any l oss of profi t, business,
contracts, opportunity, goodwill or other similar loss. The liability of
Raymar ine or a Rayma rine servi ce agen t to a cu sto mer unde r thi s
warranty, whether for breach of contract, tort, breach of statutory
duty or otherwise, shall not exceed US$1,000,000. Nothing in this
paragraph 4.13 shall limit the liability of Raymarine or a
Raymar ine se rvice a gent in respect of death or person al injury
caused by its negligence, fraud or any other liability which by law,
cannot be excluded or limited.
4.14 All Raymarine products sold or provided hereunder are
merely aids to navigation. It is the responsibility of the user to
exercise discretion and proper navigational skill independent of
any Ra ymarine product.
Document Number 80011_1
March 2007
Chapter 4: Raymarine World Wide Warranty 35
Raymarine Service Centers
Complete product information and interactive help is available at:
www.raymarine.com
North and South America
Europe, Middle East, Africa
and Australasia
Raymarine Technical Support
+1 603-881-5200
Raymarine Technical Support
+44 (0) 23 9271 4713
Product Repair and Service
Raymarine Product Repair Center
21 Manchester Street,
Merrimack,
NH 03054-4801
USA
Product Repair and Service
Raymarine plc
Anchorage Park
Portsmouth
PO3 5TD
England
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