Randell RAN FRA-2, RAN SCA-2, RAN SCA-3, RAN SCA-4, RAN SCA-5 Service Manual
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OPERATORS MANUAL
This manual provides information on
Installation, operating, maintenance,
trouble shooting & replacement parts for
RANSERVE
MOBILE SYSTEMS
SERVING LINES
NOTIFY CARRIER OF DAMAGE AT ONCE.
It is the responsibility of the consignee to inspect the container upon
receipt of same and to determine the possibility of any damage, including concealed damage. Randell suggests that if you are suspicious
of damage to make a notation on the delivery receipt. It will be the
responsibility of the consignee to file a claim with the carrier. We recommend that you do so at once.
Information contained in this document is known to be current and accurate
at the time of printing/creation. Unified Brands recommends referencing
our product line websites, unifiedbrands.net, for the most updated product
information and specifications.
P/N OMANUAL_MS-2/27/07
1055 Mendell Davis Drive
Jackson, MS 39272
888-994-7636, fax 888-864-7636
randell.com
Table of Contents
page 2 ...................................................................................................... Congratulations
page 3 ......................................................................................... Factory Correspondence
page 3 ......................................................................................... Serial Number Location
pages 4-5 .................................................................................. Randell Limited Warranty
page 6 .................................................................................. Frequently Asked Questions
page 7 ................................................................................. Section 1 Refrigerated Units
pages 7-10 ........................................................................................... Unit Specications
pages 11-12. .............................................................................................Unit Installation
page 13 ..................................................................................................... Unit Operation
page 13-14 ............................................................................... Preventative Maintenance
page 15 ................................................................................................... Troubleshooting
page 16 ................................................................................................ Replacement Parts
page 17 .................................................................................... Section 2 Hot Food Units
page 17-18 .......................................................................................... Unit Specications
page 19 ................................................................................................... Unit Installation
page 20 ..................................................................................................... Unit Operation
page 20 .................................................................................... Preventative Maintenance
page 21 ................................................................................................... Troubleshooting
page 22 ................................................................................................ Replacement Parts
page 23 .............................................................................. Section 3 Serving Equipment
page 23 ............................................................................................... Unit Specications
page 24 ............................................................................................................. Unit Parts
Congratulations on your recent purchase of Randell food service equipment, and
welcome to the growing family of satised Randell customers.
Our reputation for superior products is the result of consistent quality craftsmanship. From the earliest stages of product design to successive steps in fabrication and assembly, rigid standards of excellence are maintained by our staff of
designers, engineers, and skilled employees.
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Only the nest heavy-duty materials and parts are used in the production of
Randell brand equipment. This means that each unit, given proper maintenance,
will provide years of trouble free service to its owner.
In addition, all Randell food service equipment is backed by some of the best warranties in the food service industry and by
our professional staff of service technicians.
Retain this manual for future reference.
NOTICE: Due to a continuous program of product improvement, Randell Man-
ufacturing reserves the right to make changes in design and specications without prior notice.
NOTICE: Please read the entire manual carefully before installation.
If certain recommended procedures are not followed, warranty claims will be denied.
MODEL NUMBER
SERIAL NUMBER
INSTALLATION DATE
888-994-7636
MODEL NUMBER
SERIAL NUMBER
INSTALLATION DATE
MODEL NUMBER
SERIAL NUMBER
INSTALLATION DATE
Randell Manufacturing Service
and Parts Hotline
Randell Manufacturing
Serial Number Location For RanServe Equipment
1. The serial number tag on Randell refrigerated equipment is located in the
mechanical housing.
2. The serial number tag on Randell hot food and silverware stand are located on
the far left front side of the unit.
3. The serial number tag on Randell cashier stands and cold pans are located on
the far left side.
randell.com
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Warranty Policies
PARTS WARRANTY
LABOR COVERAGE
Randell warrants all component parts of manufactured new equipment to be free of defects in material or workmanship, and that the equipment meets or exceeds reasonable
industry standards of performance for a period of one year from the date of shipment
from any Randell factory, assembly plant or warehouse facility.
NOTE: Warranties are effective from date of shipment, with a thirty day window
to allow for shipment, installation and set up. In the event equipment was shipped
to a site other than the nal installation site, Randell will warranty for a period of
three months following installation, with proof of starting date, up to a maximum of
eighteen months from date of purchase.
Component part warranty does not cover glass breakage or gasket replacement. Randell
covers all shipping cost related to component part warranty sent at regular ground rates
(UPS, USPS). Freight or postage incurred for any express or specialty methods of
shipping are responsibility of the customer.
In the unlikely event a Randell manufactured unit fails due to defects in materials or
workmanship within the rst ninety days, Randell agrees to pay reasonable labor
incurred. During the rst ninety days work authorizations are not required for in warranty
repairs. However, repair times are limited to certain ex rate schedules and hours will be
deducted from service invoices if they exceed allowed times without prior approval and
a work authorization number. Warranties are effective from date of shipment, with a 30
day window to allow for shipment, installation and setup. Where equipment is shipped to
any site other than nal installation Randell will honor the labor warranty for a period of
ninety days following installation with proof of starting date, up to a maximum of nine
months from date of purchase. Travel time is limited to one hour each direction or two
hours per invoice. Any travel time exceeding two hours will be the responsibility of
the customer.
FIVE YEAR EXTENDED
COMPRESSOR WARRANTY
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NOTE: Temperature adjustments are not covered under warranty, due to the wide
range of ambient conditions.
United States Installations only
Randell will pay for the replacement compressor only. Freight, labor, refrigerant, handling and all other miscellaneous charges are the responsibility of the customer. Randell
will fulll its warranty obligation by using one of the four methods provided below,
which will be selected by the Randell in-house service technician:
1. Provide reimbursement to servicing customer for the cost of the locally obtained replacement compressor in exchange for the return of the defective compressor returned
to Randell freight prepaid. Randell does limit the amount of reimbursement allowed and
does require a copy of the local supply house bill for replacement compressor.
Customer should not pay servicing agent up front for compressor.
2. Provide repair at the manufacturing facility by requiring that the defective unit be sent
back to Randell freight prepaid. Perform repair at the expense of Randell and ship the
item back to job location freight collect.
3. Furnish a replacement compressor freight collect in exchange for the return of the
defective compressor sent back freight prepaid.
4. Furnish complete condensing unit or replacement package freight collect in exchange
for the return of the defective compressor sent back freight prepaid. (decisions based
on whether or not to send complete condensing unit will be made by Randell in-house
service technician)
Warranty Policies (continued)
EXPORT WARRANTY
FREIGHT DAMAGE
GASKET COVERAGE
Our export warranties will cover all non electrical parts for the period of one year from
the date of shipment to be free of defects in material or workmanship. Electrical parts are
also covered if ordered and operated on 60 Hz. Electrical components, ordered and operated on 50 Hz, are warranted for the rst 90 days from shipment only. Service labor is
covered for the rst 90 days with authorization from factory prior to service. Warranty is
automatically 60 days from ship date. Inbound costs on any factory supplied items would
be the responsibility of the customer. Adherence to recommended equipment maintenance procedures, according to the owners manual provided with each unit, is required
for this warranty to remain in effect, and can have a substantial effect on extending the
service life of your equipment. Equipment abuse voids and warranty. Extended warranties are not available for parts labor or compressors on units shipped outside the United
States.
Any and all freight damage that occurs to a Randell piece of equipment as a result of
carrier handling is not considered warranty, and is not covered under warranty guidelines.
Any freight damage incurred during shipping needs to have a freight claim led by the receiver with the shipping carrier (note all damages on freight bill at time of delivery).
Randell does not cover gaskets under warranty. Gaskets are a maintenance type component that are subject to daily wear and tear and are the responsibility of the owner of the
equipment. Because of the unlimited number of customer related circumstances that can
cause gasket failure all gasket replacement issues are considered non-warranty. Randell
recommends thorough cleaning of gaskets on a weekly basis with a mild dish soap and
warm water. With proper care Randell gaskets can last up to two years, at which time we
recommend replacement of all gaskets on the equipment for the best possible performance.
NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY
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Frequently Asked Questions:
1. Do you offer 14 G SS Models?
ANSWER: Yes
2. Is it possible to plug in one unit to run my entire line?
ANSWER: Yes, we offer an electrical distribution system vs a duct system. With the
Randell Electrical Distribution System (EDS), you can bank several units together so a
common electrical connection point is possible.
3. Are the Randell casters non-skid type?
ANSWER: Yes,
5. Why is my unit leaking all over the oor?
ANSWER: Your units drain valve is open and needs to be shut.
6. Why is there tape on my brand new units casters?
ANSWER: At the factory the tape is applied to the casters to protect them. Please remove
any tape that you see on your casters.
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SECTION 1
Randell Refrigerated Equipment
UNIT SPECIFICATIONS FOR: THE RANDELL FRA RanServe SERIES
RANFG FRA SHOWN
FRA SERIES
Storage Gallon
Model L D H Cu. Ft. Capacity H.P. Volts Amps NEMA Ship Wt.
RAN FRA-1 24" 27" 35" 1.8 6 1/3 115/60/1 6.3 5-15P 200
RAN FRA-2 36" 27" 35" 3.6 12 1/3 115/60/1 6.3 5-15P 230
RANFG FRA-1 26" 30" 35" - - - - - 5-15P 200
RANFG FRA-2 36" 30" 35" - - - - - 5-15P 230
*14G models available with 14Gauge SS tops
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UNIT SPECIFICATIONS FOR: THE RANDELL SCA SERIES
RANFG SCA SHOWN
RAN SCA SERIES
12" x 20" Pan Coldpan
Model L D H Capacity Interior Dimensions HP Volts Amps NEMA Ship Wt.
RAN SCA-2 36" 30" 35" 2
RAN SCA-3 48" 30" 35" 3
RAN SCA-4 60" 30" 35" 4
RAN SCA-5 72" 30" 35" 5
RAN SCA-6 84" 30" 35" 6
Open Base
RAN SCA-2S 36" 30" 35" 2
RAN SCA-3S 48" 30" 35" 3
RAN SCA-4S 60" 30" 35" 4
RAN SCA-5S 72" 30" 35" 5
COMMON DATA FOR SCA SERIES (INCLUDES THE STANDARD SCA SERIES AND THE “S” STORGAE BASE SERIES)
RANFG SCA-2 36" 30" 35" 2
RANFG SCA-3 48" 30" 35" 3
RANFG SCA-4(S) 60.25" 30" 35" 4
RANFG SCA-5(S) 72" 30" 35" 5
RANFG SCA-6(S) 86" 30" 35" 6
STORAGE SHELF INFORMATION FOR SCA “S” SERIES
2 & 3 pan not abailable with storage shelf (too small)
Model L(A) W(B) H(C) Ship Wt
RANFG SCA-4S 60.25" 25.5" 14.5" 375
RANFG SCA-5S 72" 37.5" 14.5" 425
RANFG SCA-6S 86" 51.5" 14.5" 475
Amp loads may change when adding incandescent light options.
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*14G models available with 14Gauge SS tops
26 1/4" x 21" x 8 3/4"
39 1/8" x 21" x 8 3/4"
52 1/16" x 21" x 8 3/4"
64 15/16" x 21" x 8 3/4"
77 7/8" x 21" x 8 3/4"
28 1/8" x 21" x 8 3/4"
39 1/8" x 21" x 8 3/4"
52 1/16" x 21 7/8" x 8 3/4"
64 15/16" x 21 7/8" x 8 3/4" 1/4 115/60/1 5 5-15P 425
26 1/4" x 21" x 8 3/4"
39 1/8" x 21" x 8 3/4"
52 1/16" x 21" x 8 3/4"
64 15/16" x 21" x 8 3/4"
77 7/8" x 21" x 8 3/4"
1/4 115/60/1 5 5-15P 250
1/4 115/60/1 5 5-15P 300
1/4 115/60/1 5 5-15P 350
1/4 115/60/1 5 5-15P 400
1/4 115/60/1 5 5-15P 400
1/4 115/60/1 5 5-15P 275
1/4 115/60/1 5 5-15P 325
1/4 115/60/1 5 5-15P 375
1/4 115V 5 5-15P 230
1/4 115V 5 5-15P 300
1/4 115V 5 5-15P 350
1/4 115V 5 5-15P 400
1/4 115V 5 5-15P 450
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