RANDELL PH48SPA-R-L, DPM74, DPM90, DPM102, DPM120 Parts List

OPERATOR’S MANUAL

This manual provides information on
installation, operating, maintenance,
trouble shooting & replacement parts for

DPM Series Preparation
Tables
DPM74 / DPM90 / DPM102 /
DPM120

NOTIFY CARIER OF DAMAGE AT ONCE.

It is the responsibility of the consignee to inspect the
container upon receipt of same and to determine the
possibility of any damage, including concealed
damage. Randell suggests that if you are suspicious
of damage to make a notation on the delivery receipt.
It will be the responsibility of the consignee to file a
claim with the carrier. We recommend that you do so
at once.

12/15/2008
PP MNL0601 rev B (12.2008)

525 South Coldwater Road • Weidman, MI 48893

888-994-7636 • Fax [phone] • unifiedbrands.net

Table of Contents

page 2………………………………….…………Congratulations

page 3……………………………………Parts & Service Hotline

page 3………………………………...…Serial Number Location

page 4-7……………………………….Randell Limited Warranty

page 8…………………………………..DPM Unit Specifications

page 9..……………………………………………Unit Installation

page 10-14....……………………………………...Unit Operation

page 15-16….……………………..…Preventative Maintenance

page 17…....…………………………………..Electrical Diagram

page 18……………………………………..……Troubleshooting

page 19-24…………………………….DPM Exploded Drawings

page 25-26…………………...…..DPM Replacement Parts List

Congratulations on your recent purchase of Randell food service equipment,
and welcome to the growing family of satisfied Randell customers.

Our reputation for superior products is the result of consistent quality
craftsmanship. From the earliest stages of product design to successive steps
in fabrication and assembly, rigid standards of excellence are maintained by
our staff of designers, engineers, and skilled employees.

Only the finest heavy-duty materials and parts are used in the production of
Randell brand equipment. This means that each unit, given proper
maintenance will provide years of trouble free service to its owner.

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In addition, all Randell food service equipment is backed by
some of the best warranties in the food service industry and by
our professional staff of service technicians.

Retain this manual for future reference.

NOTICE: Due to a continuous program of product improvement, Randell

reserves the right to make changes in design and specifications without prior
notice.

NOTICE: Please read the entire manual carefully before installation. If certain
recommended procedures are not followed, warranty claims will be denied.

MODEL NUMBER _________________________

SERIAL NUMBER _________________________

INSTALLATION DATE _____________________

The serial number is located in refrigerated base on the interior rear
wall. Serial tags are located behind the refrigerated door/drawer closest
to the compressor compartment.

Randell Service and Parts

800-621-8560

Hotline

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Randell believes strongly in the products it builds and backs them with the best
warranty in the industry. Standard with every unit comes the peace of mind that
this unit has been thoroughly engineered, properly tested and manufactured to
excruciating tolerances, by a manufacturer with over 30 years of industry presence.
On top of that front end commitment, Randell has a dedicated staff of certified
technicians that monitor our own technical service hotline at 1-800-621-8560 to
assist you with any questions or concerns that may arise after delivery of your new
Randell equipment.

PARTS WARRANTY

1. One year parts replacement of any and all parts that are found defective in
material or workmanship. Randell warrants all component parts of
manufactured new equipment to be free of defects in material or workmanship,
and that the equipment meets or exceeds reasonable industry standards of
performance for a period of one year from the date of shipment from any
Randell factory, assembly plant or warehouse facility.

NOTE: warranties are effective from date of shipment, with a thirty day
window to allow for shipment, installation and set-up. In the event
equipment was shipped to a site other than the final installation site,
Randell will warranty for a period of three months following installation,
with proof of starting date, up to a maximum of fifteen months from the
date of purchase.

2. Free ground freight of customer specified location for all in warranty parts
within continental U.S. Component part warranty does not cover glass
breakage or gasket replacement. Randell covers all shipping cost related to
component part warranty sent at regular ground rates (UPS, USPS). Freight

or postage incurred for any express or specialty methods of shipping are
the responsibility of the customer.

LABOR COVERAGE

In the unlikely event a Randell manufactured unit fails due to defects in
materials or workmanship within the first ninety days, Randell agrees to pay
the contracted labor rate performed by an Authorized Service Agent (ASA).
Any warranty work performed by a non-ASA will not be honored by Randell. A
complete listing of current ASAs can be found on the Randell page of our web
site : www.unifiedbrands.net. Warranties are effective from date of shipment,
with a thirty day window to allow for shipment, installation and setup. Where
equipment is shipped to any site other than final installation, Randell will honor
the labor warranty for a period of ninety days following installation with proof of
starting date, up to a maximum of six months from date of purchase.

Warranty Policies

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Temperature adjustments are not covered under warranty, due to the wide
range of ambient conditions.

For warranty inquiries call our Field Service Department at: 1-800-621-8560.

WHEN OPTIONAL 5 YEAR COMPRESSOR WARRANTY APPLIES

1. Provide reimbursement to an ASA for the cost of locally obtained
replacement compressor in exchange for the return of the defective
compressor sent back freight prepaid. Note: Randell does limit
amount of reimbursement allowed and does require bill from local
supply house where compressor was obtained (customer should not
pay servicing agent up front for compressor).

2. Provide repair at the manufacturing facility by requiring that the
defective unit be sent back to Randell freight prepaid. Perform repair at
the expense of Randell and ship the item back to the customer freight
collect.

3. Furnish complete condensing unit freight collect in exchange for the
return of the defective compressor sent back freight prepaid.
(Decisions on whether or not to send complete condensing units will be
made by Randell’s in-house service technician).

WHEN OPTIONAL LABOR EXTENSION POLICY APPLIES

Randell will provide reimbursement of labor to an ASA for any customer that
has an optional labor extension of our standard warranty. (Contracted rates do
apply) Randell offers both 1 and 2 year extensions. Labor extensions begin at
the end of our standard warranty and extend out 9 months to 1 calendar year
or 21 months to 2 calendar years from date of purchase. Please contact
Randell technical service hotline at 1-800-621-8560 for details and any
question on Authorized Service Agents (ASA).

WHEN EXPORT WARRANTIES APPLY

1. Randell covers all non-electrical components under the same
guidelines as our standard domestic policy.

2. All electrical components operated on 60 cycle power are covered
under our standard domestic policy.

3. All electrical components operated on 50 cycle power are covered for
90 days from shipment only.

4. Extended warranty options are not available from the factory.

ITEMS NOT COVERED UNDER WARRANTY

1. Maintenance type of repairs such as condenser cleaning, temperature
adjustments, clogged drains and unit leveling.

2. Randell does not cover gaskets under warranty. Gaskets are a
maintenance type component that are subject to daily wear and tear
and are the responsibility of the owner of the equipment. Because of
the unlimited number of customer related circumstances that can cause
gasket failure all gasket replacement issues are considered non­warranty. Randell recommends thorough cleaning of gaskets on a
weekly basis with a mild dish soap and warm water. With proper care
Randell gaskets can last up to two years, at which time we recommend
replacement of all gaskets on the equipment for the best possible
performance.

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NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY

3. Repairs caused by abuse such as broken glass, freight damage,
excessive force, or scratches and dents.

4. Electrical component failure due to water damage from cleaning
procedures.

5. Drawer repairs that are the result of improper drawer track installation.

QUOTATIONS

Verbal quotations are provided for customer convenience only and are
considered invalid in the absence of a written quotation. Written quotations
from Randell are valid for 30 days from quote date unless otherwise specified.
Randell assumes no liability for dealer quotations to end-users.

SPECIFICATION & PRODUCT DESIGN

Due to continued product improvement, specification and product design may
change without notice. Such revisions do not entitle the buyer to additions.
Changes or replacements for previously purchased equipment.

SANITATION REQUIREMENTS
Certain areas require specific annotation requirements other than N.S.F. &
U.L. standards. Randell must be advised of these specifications before
fabrication of equipment. In these special circumstances, a revised quotation
may be required to cover additional costs. Failure to notify Randell before
fabrication holds the dealer accountable for all additional charges.

CANCELLATIONS

Orders canceled prior to production scheduling entered into
engineering/production and cancelled are subject to a cancellation charge
(contact factory for details).

STORAGE CHARGES

Randell makes every effort to consistently meet our customer’s shipment
expectations. If after the equipment has been fabricated, the customer
requests delay in shipment, and warehousing is required:

1. Equipment held for shipment at purchasers request for a period of 30
days beyond original delivery date specified will be invoiced and
become immediately payable.

2. Equipment held beyond 30 days after the original delivery date
specified will also include storage charges.

SHIPPING & DELIVERY

Randell will attempt to comply with any shipping, routing or carrier request
designated by dealer, but reserves the right to ship merchandise via any
responsible carrier at the time equipment is ready for shipment. Randell will
not be held responsible for any carrier rate differences; rate differences are
entirely between the carrier and purchaser. Point of shipping shall be
determined by Randell (Weidman, MI/Jackson, MS). At dealer’s request,
Randell will endeavor whenever practical to meet dealer’s request. Freight
charges to be collect unless otherwise noted.

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DAMAGES

All crating conforms to general motor carrier specifications. To avoid
concealed damage, we recommend inspection of every carton upon receipt.
In the event the item shows rough handling or visible damage to minimize
liability, a full inspection is necessary upon arrival. Appearance of damage will
require removing the crate in the presence of the driver. A notation must be

placed on the freight bill and signed for by the truck driver at the time of
delivery. Any and all freight damage that occurs to a Randell piece of

equipment as a result of carrier handling is not considered under warranty, and
is not covered under warranty guidelines. Any freight damage incurred during
shipping needs to have a freight claim filed by the receiver with the shipping
carrier. Consignee is responsible for filing of freight claims when a clear
delivery receipt is signed. Claims for damages must be filed immediately
(within 10 days) by the consignee with the freight carrier and all cartons and
merchandise must be retained for inspection.

RETURNED GOODS

Authorization for return must first be obtained from Randell before returning
any merchandise. Any returned goods shipment lacking the return
authorization number will be refused, all additional freight costs to be borne by
the returning party. Returned equipment must be shipped in original carton,
freight prepaid and received in good conditions. Any returned merchandise is
subject to a minimum handling charge (consult factory for rate).

INSTALLATION

Equipment installation is the responsibility of the dealer and/or their customer.
Randell requires all equipment to be professionally installed to ensure
adequate voltage and amperage requirements are met.
It is imperative that all casters or legs be in contact with the floor for proper
weight distribution. Shimming of casters or legs may be required.

PENALTY CLAUSES

Dealer penalty clauses, on their purchase order or contractually agreed to
between the dealer and their clients are not binding on Randell. Randell does
not accept orders subject to penalty clauses. This agreement supersedes any
such clauses in dealer purchase orders.

EXPORT POLICY

All quotations for export sales will be handled by Dorian Drake International
(www.doriandrake.com), Randell’s export management organization.

*FOOTNOTES IN REFERENCE TO PARAGRAPHS ABOVE

1. Herein called Randell.

2. NET means list price less discount, warranty, labor policy, freight, Randell delivery and other
miscellaneous charges.
CASH DISCOUNTS WILL BE CALCULATED ON NET ONLY.

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Model L D H

Work

Hgt.

Unit Specifications

DPM102R pictured

Doors H.P. Volts Amp

NEMA R-404A

/ OZ.

Cub

Ft

DPM74 74" 34" 51" 36" 2 (27”) 1/2 115 12 5-15P 16 16

DPM90 90” 34” 51” 36” 3 (24”) 3/4 115 12.8 5-20P 26 20

DPM102 102” 34” 51” 36” 3 (27”) 3/4 115 12.8 5-20P 40 22

DPM120 120” 34” 51” 36” 3 (27”) 3/4 115 12.8 5-20P 40 22

DPM120R Pictured

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