RANDELL PH120E Installation Manual

Randell Manufacturing, Inc.

This manual provides information on installation, operating, maintenance,

troubleshooting & replacement parts for

PIZZA HUT

MAKETABLE E

NOTIFY CARRIER OF DAMAGE AT ONCE.

It is the responsibility of the consignee to inspect the container upon receipt of same and
to determine the possibility of any damage, including concealed damage. Randell
suggests that if you are suspicious of damage to make a notation on the deliv ery receipt.
It will be the responsibility of the consignee to file a claim with the carrier. We
recommend that you do so at once.

520 S. Coldwater Road Weidman, Ml 48893-9683

Phone [phone] Fax [phone] www.randell.com

TABLE OF CONTENTS

Page 2…………………………………………………………………………………Congratulations
Page 3………………………………………………………………………..Factory Correspondence
Page 4……………………………………………………………………………..Serial No. Location
Page 5……………………………………………………………………………...Unit Specifications
Page 6……………………………………………………………………...Randell Limited Warranty
Page 9………………………………………………………………………………...Unit Installation
Page 12………………………………………………………………………………...Unit Operation
Page 15……………………………………………………………………..Preventative Maintenance
Page 16……………………………………………………………………………….Troubleshooting
Page 18……………………………………………………………………………..Replacement Parts

Congratulations on your recent purchase of Randell food service equipment, and welcome to the
growing family of satisfied Randell customers.

Our reputation for superior products is the result of consistent quality craftsmanship. From the
earliest stages of product design, to successive steps in fabrication and assembly, rigid standards
of excellence are maintained by our staff of designers, engineers, and skilled employees.

Only the finest heavy-duty materials and parts are used in the production of Randell brand
equipment. This means that each unit, given proper maintenance, will provide years of trouble free
service to its owner.

In addition, all Randell food service equipment is backed by one of the best warranties in the food
service industry and by our professional staff of service technicians.

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Retain this manual for future reference.

Notice: Due to a continuous program of product improvement, Randell Manufacturing

reserves the right to make changes in design and specifications without prior
notice.

Notice: Please read the entire manual carefully before installation. If certain

recommended procedures are not followed, warranty claims will be denied.

Model Number:
Serial Number:
Installation Date:

Randell Manufacturing

Service and Parts

Hot Line

1-800-621-8560

3

Randell Manufacturing

Serial Number Location

For

Pizza Hut E Table

This is a sample of a serial number tag.

The serial number tag is located inside the refrigerated base on the far left side

and on the back wall.

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PH120E/89326 Specifications

HP

Refrigerant

Type &

Amount of

Charge

3/4

R404A/260Z

3/4

R404A/26oz Copeland 220/50/1 7 Hardwire

Compressor Brand &

Model

Volts

hertz

phase

Copeland 120/60/1 12 5-20P 3890
FJAF-A074-CAA-201

FJAF-A074-CAA-201

Actual
Amps

Length Height* Depth** Number

of doors

120" 50.5"

*Depth of unit without nosing is 35"
**Height of unit with ticket minder is 73"

33" 4 901LBS.

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Shipping Weight

NEMA

Plug

BTU

Rail

Base

Load

Load

Load

(at 86 System Load)

1749

1360

3890 1749

1360

Randell Manufacturing, Inc.

Warranty Policies

Parts Warranty

Randell warrants all component parts of manufactured new equipment to be free of defects in
material or workmanship, and that the equipment meets or exceeds reasonable industry standards of
performance for a period of one year from the date of shipment from any Randell factory, assembly
plant or warehouse facility.

Note: Warranties are effective from date of shipment, with a thirty day window to allow for

shipment, installation and set up. In the event equipment was shipped to a site other
than the final installation site, Randell will warranty for a period of three months
following installation, with proof of starting date, up to a maximum of eighteen months
from date of purchase.

Component parts warranty does not cover glass breakage or gasket replacement. Randell covers all
shipping cost related to component part warranty sent at regular ground rates (UPS, USPS). Freight
or postage incurred for any express or specialty methods of shipping are the responsibility of the
customer.

Labor Coverage
In the unlikely event a Randell manufactured unit fails due to defects in materials or workmanship

within the first ninety days, Randell agrees to pay reasonable labor incurred. During the first ninety
days work authorizations are not required for in warranty repairs. However, repair times are limited
to certain flex rate schedules and hours will be deducted from service invoices if they exceed
allowed times without prior approval and a work authorization number. Warranties are effective
from date of shipment, with a 30 day window to allow for shipment, installation and setup. Where
equipment is shipped to any site other than final installation Randell will honor the labor warranty
for a period of ninety days following installation with proof of starting date, up to a maximum of
nine months from date of purchase. Travel time is limited to one hour each direction or two hours
per invoice. Any travel time exceeding two hours will be the responsibility of the customer.
Temperature adjustments are not covered under warranty, due to the wide range of ambient
conditions.

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Five Year Extended Compressor Warranty

United States installations only:
Randell will pay for the replacement compressor only. Freight, labor, refrigerant, handling and

all other miscellaneous charges are the responsibility of the customer. Randell will fulfill its
warranty obligation by using one of the four methods provided below, which will be selected by
the Randell in house service technician:

1. Provide reimbursement to servicing customer for the cost of the locally obtained replacement
compressor in exchange for the return of the defective compressor returned to Randell freight
prepaid. Randell does limit the amount of reimbursement allowed and does require a copy of the
local supply house bill for replacement compressor.

Customer should not pay servicing agent up front for compressor.

2. Provide repair at the manufacturing facility by requiring that the defective unit be sent back to
Randell freight prepaid. Perform repair at the expense of Rande ll and ship the item back to job
location freight collect.

3. Furnish a replacement compressor freight collect in exchange for the return of the defective
compressor sent back freight prepaid.

4.Furnish complete condensing unit or replacement package freig ht collect in exchange for the
return of the defective compressor sent back freight prepaid, (decisions based on whether or not
to send complete condensing unit will be made by Randell in -house service technician).

Export Warranty
Our export warranties will cover all non electrical parts for the period of one year from the date of

shipment to be free of defects on material and workmanship. Electrical parts are also covered if
ordered and operated on 60 Hz. Electrical components, ordered and operated on 50 Hz, are
warranted for the first 90 days from shipment only. Service labor is covered for the first 90 days
with authorization from factory prior to service. Warranty is automatically initiated 60 days from
ship date. Inbound costs on any factory supplied it ems would be the responsibility of the customer.
Adherence to recommended equipment maintenance procedures, according to the owners manual
provided with each unit, is required for this warranty to remain in effect, and can have a substantial
effect on exte nding the service life of your equipment. Equipment abuse voids any warranty.
Extended warranties are not available for parts, labor or compressors on units shipped outside the
United States.

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Freight Damage
Any and all freight damage that occurs to a Randell piece of equipment as a result of carrier

handling is not considered warranty, and is not covered under warranty guidelines. Any freight
damage incurred during shipping needs to have a freight claim filed by the receiver with the
shipping carrier (note all damages on freight bill at time of delivery). Internal or concealed damage
may fall under Randell's responsibility dependent upon the circumstances surrounding each specific
incident and are at the discretion of the Randell in -house service technician.

Gasket Coverage
Randell does not cover gaskets under warranty. Gaskets are a maintenance type component that are

subject to daily wear and tear and are the responsibility of the owner of the equipment. Because of
the unlimited number of customer related circumstances that can cause gasket failure all gasket
replacement issues are considered non-warranty. Randell recommends thorough cleaning of gaskets
on a weekly basis with a mild dish soap and warm water. With proper care Randell gaskets can last
up to two years, at which time we recommend replacement of all gaskets on the equipment for the
best possible performance.

Notice: FOOD LOSS IS NOT COVERED UNDER WARRANTY

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