Quantum SCALAR I80, SCALAR I40 User Manual
Quantum Scalar i40 and Scalar i80
6-66545-03 Rev A
Quantum Scalar i40 and Scalar i80
Scalar Libraries
User’s Guide User’s Guide User’s Guide User’s Guide
Scalar i40 and Scalar i80 User’s Guide, 6-66545-03 Rev A, June 2010, Product of U.S.A.
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ii Quantum Scalar i40 and Scalar i80 User’s Guide
Contents
Preface xix
Chapter 1 Description 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Library Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Robotic System and Barcode Scanner . . . . . . . . . . . . . . . . . . . . 3
Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
System Control Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Control Path Modification. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Support for WORM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Licensable Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Capacity on Demand (COD) . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Advanced Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 2 Unpacking the Library 13
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Chapter 3 Understanding the User Interface 17
Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Operator Panel Layout and Functions . . . . . . . . . . . . . . . . . . . 18
Navigating and Editing on the Operator Panel . . . . . . . . . . . . 21
Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Sorting Information In Tables . . . . . . . . . . . . . . . . . . . . . . . . . 23
Web Client Layout and Functions . . . . . . . . . . . . . . . . . . . . . . 23
Web Client Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
System Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Subsystem Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Menu Trees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter 4 Configuring the Library 31
Using the Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Library Host Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Default Gateway, Subnet Mask, Network Prefix, and
DNS Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Registering External Management Applications . . . . . . . . . . . 38
Enabling SNMP Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Enabling SNMP Authentication Traps . . . . . . . . . . . . . . . . . . . 40
Modifying the SNMP Community String . . . . . . . . . . . . . . . . . 41
Downloading the SNMP MIB. . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . . 42
Setting the Date and Time Manually. . . . . . . . . . . . . . . . . . . . 42
Setting the Date and Time Using the Network Time
Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setting the Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting Daylight Saving Time . . . . . . . . . . . . . . . . . . . . . . . . . 44
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Working With Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Automatically Creating Partitions . . . . . . . . . . . . . . . . . . . . . . 46
Manually Creating Partitions. . . . . . . . . . . . . . . . . . . . . . . . . . 48
Modifying Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Deleting Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Viewing the Current Partitions . . . . . . . . . . . . . . . . . . . . . . . . 52
Changing Access to Partitions. . . . . . . . . . . . . . . . . . . . . . . . . 53
Taking a Partition Online or Offline. . . . . . . . . . . . . . . . . . . . . 53
Configuring Cleaning Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring I/E Station Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring Tape Drive Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring Control Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Adding or Upgrading Licensable Features . . . . . . . . . . . . . . . . . . . . . . 61
Viewing Your License Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Viewing Installed Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
About License Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Obtaining a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Applying a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Working With E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Creating E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 66
Modifying E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . 67
Deleting E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 68
Configuring the Library E-Mail Account. . . . . . . . . . . . . . . . . . . . . . . . 68
Setting Customer Contact Information . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring the Service Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Working With Local User Accounts and Passwords . . . . . . . . . . . . . . . 72
Using the Web Client Default Administrator Account. . . . . . . 73
Privilege Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Creating Local User Accounts on the Web Client . . . . . . . . . . 74
Modifying Local User Accounts on the Web Client . . . . . . . . . 75
Deleting Local User Accounts on the Web Client . . . . . . . . . . 76
Enabling and Creating Passwords on the Operator Panel . . . . 76
Disabling Passwords on the Operator Panel . . . . . . . . . . . . . . 78
Modifying Passwords on the Operator Panel . . . . . . . . . . . . . 79
Resetting Passwords on the Operator Panel . . . . . . . . . . . . . . 79
Quantum Scalar i40 and Scalar i80 User’s Guide v
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Working With LDAP User Accounts (Remote Authentication) . . . . . . . 80
Local Authentication vs. Remote Authentication . . . . . . . . . . 80
LDAP Server Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Enabling and Configuring LDAP on the Library. . . . . . . . . . . . 81
Testing LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Configuring Kerberos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Generating the Kerberos Service Keytab File . . . . . . . . . . . . . . 85
Setting the Session Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Unload Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Logical Serial Number Addressing. . . . . . . . . . . . . . . . . . . . . . 88
Manual Cartridge Assignment . . . . . . . . . . . . . . . . . . . . . . . . 88
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
SMI-S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Power Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Configuring Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
SSH Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Internet Control Message Protocol (ICMP) . . . . . . . . . . . . . . . 93
Remote Access Via Web Client . . . . . . . . . . . . . . . . . . . . . . . . 94
Remote Service Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
SNMP V1/V2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Saving and Restoring the Library Configuration . . . . . . . . . . . . . . . . . 96
Saving the Library Configuration . . . . . . . . . . . . . . . . . . . . . . 96
Restoring the Library Configuration . . . . . . . . . . . . . . . . . . . . 97
Registering the Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Chapter 5 Performing Library Operations 99
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Simultaneous Logins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Logging in for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . 100
Logging in Using the Operator Panel . . . . . . . . . . . . . . . . . . 101
Logging in Via the Web Client . . . . . . . . . . . . . . . . . . . . . . . 101
Logging in When LDAP or Kerberos is Enabled . . . . . . . . . . . 102
Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
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Shutting Down, Restarting, Turning Off, and Removing Power. . . . . 103
Shutting Down the Library . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Restarting the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Turning Off the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Completely Removing Library Power. . . . . . . . . . . . . . . . . . . 108
Emergency Power-off Procedure. . . . . . . . . . . . . . . . . . . . . . 108
Taking the Library Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Unlocking and Opening the I/E Station . . . . . . . . . . . . . . . . . . . . . . . 109
Releasing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Releasing Magazines via the User Interface. . . . . . . . . . . . . . 112
Releasing Magazines Manually . . . . . . . . . . . . . . . . . . . . . . . 113
Performing Media Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Importing Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Bulk Loading Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . 118
Moving Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Exporting Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Loading Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Unloading Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Valid Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
About AutoClean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Enabling AutoClean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Importing Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . 128
Exporting Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . 130
Manually Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . 132
Taking a Tape Drive Online or Offline . . . . . . . . . . . . . . . . . . . . . . . . 134
Chapter 6 Getting Information About the Library 137
Viewing Library Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Viewing the Library Configuration Report . . . . . . . . . . . . . . . . . . . . . 139
Saving and E-mailing the Library Configuration Record. . . . . . . . . . . 141
Saving the Configuration Record . . . . . . . . . . . . . . . . . . . . . 142
E-mailing the Configuration Record . . . . . . . . . . . . . . . . . . . 143
Viewing the Network Settings Report . . . . . . . . . . . . . . . . . . . . . . . . 143
Viewing the Logged in Users Report . . . . . . . . . . . . . . . . . . . . . . . . . 144
Quantum Scalar i40 and Scalar i80 User’s Guide vii
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Viewing the All Slots Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Viewing, Saving, and E-mailing Logs. . . . . . . . . . . . . . . . . . . . . . . . . 146
Cleaning Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Diagnostic Tickets Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Tape Drive Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Viewing Library Information on the Operator Panel . . . . . . . . . . . . . 149
Viewing Partition Information. . . . . . . . . . . . . . . . . . . . . . . . 149
Viewing Tape Drive Information . . . . . . . . . . . . . . . . . . . . . . 149
Viewing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Viewing the Date, Time, and Time Zone . . . . . . . . . . . . . . . . 150
Viewing Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Using Advanced Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Required Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Using the Reports and Understanding the Data . . . . . . . . . . 151
Loading and Reloading Advanced Reporting Data . . . . . . . . 152
Configuring the Drive Resource Utilization Report . . . . . . . . 153
Configuring the Media Integrity Analysis Report. . . . . . . . . . 154
Saving and E-mailing Advanced Reporting Data . . . . . . . . . . 155
Creating and Using a Template. . . . . . . . . . . . . . . . . . . . . . . 156
Deleting Advanced Reporting Data. . . . . . . . . . . . . . . . . . . . 157
Viewing the Open Source License Agreement . . . . . . . . . . . . . . . . . . 158
Viewing the Copyright Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Chapter 7 Updating Firmware 159
Updating Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Updating and Autoleveling Tape Drive Firmware . . . . . . . . . . . . . . . 162
About Tape Drive Firmware Autoleveling . . . . . . . . . . . . . . . 162
Uploading Tape Drive Firmware Used in Autoleveling. . . . . . 164
Deleting Tape Drive Firmware Used in Autoleveling . . . . . . . 165
Initiating Tape Drive Firmware Autoleveling . . . . . . . . . . . . . 166
Chapter 8 Installing, Removing, and Replacing Components 169
Taking ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Connecting Library Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
viii Quantum Scalar i40 and Scalar i80 User’s Guide
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Installing the Rack Mount Kit (Rail Kit) . . . . . . . . . . . . . . . . . . . . . . . 172
Supported Rack Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Rack Mount Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Installing the Rack Mount Shelves. . . . . . . . . . . . . . . . . . . . . 175
Installing the Library In a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Removing the Library From a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Installing the Library in a Desktop Kit . . . . . . . . . . . . . . . . . . . . . . . . 187
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Removing the Library from a Desktop Kit . . . . . . . . . . . . . . . . . . . . . 195
Removing and Replacing the Front Bezel. . . . . . . . . . . . . . . . . . . . . . 196
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Bezel Replacement Kit Contents . . . . . . . . . . . . . . . . . . . . . . 196
Bezel Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . 196
Removing and Replacing the Chassis. . . . . . . . . . . . . . . . . . . . . . . . . 201
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Removing and Installing a Filler Plate . . . . . . . . . . . . . . . . . . . . . . . . 211
Removing and Installing a Tape Drive Filler Plate . . . . . . . . . 211
Removing and Installing a Power Supply Filler Plate . . . . . . . 212
Removing and Replacing a Magazine . . . . . . . . . . . . . . . . . . . . . . . . 213
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Magazine Replacement Kit Contents . . . . . . . . . . . . . . . . . . 213
Creating a Backup Map of Cartridge Locations . . . . . . . . . . . 214
Removing the Magazine from the Library . . . . . . . . . . . . . . . 214
Installing the Magazine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Removing and Installing a Power Supply. . . . . . . . . . . . . . . . . . . . . . 218
Replacing a Power Supply in a Single-Power-Supply
System (Scalar i40 and Scalar i80). . . . . . . . . . . . . . . . . . . . . 219
Adding or Replacing a Redundant Power Supply on the
Scalar i80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
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Removing and Replacing the System Control Board . . . . . . . . . . . . . 221
Replacing the System Control Board . . . . . . . . . . . . . . . . . . . 222
Installing Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Restoring the Library Configuration . . . . . . . . . . . . . . . . . . . 226
Manually Reconfiguring the Library . . . . . . . . . . . . . . . . . . . 227
Removing and Replacing a Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . 229
Preparing Partitions and Control Paths . . . . . . . . . . . . . . . . . 229
Removing a Tape Drive from the Library . . . . . . . . . . . . . . . . 230
Installing a Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Packaging the Library for Moving or Shipping. . . . . . . . . . . . . . . . . . 235
Packaging Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Creating a Backup Map of Cartridge Locations . . . . . . . . . . . 235
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Replacing the Robot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Chapter 9 Troubleshooting 243
About Diagnostic Tickets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Viewing, Closing, and Resolving Diagnostic Tickets . . . . . . . 245
Capturing the Library Snapshot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Troubleshooting Library “Not Ready” Messages . . . . . . . . . . . . . . . . 248
“Not Ready” Messages on the Operator Panel . . . . . . . . . . . 248
“Not Ready” Messages on the Web Client . . . . . . . . . . . . . . 249
Retrieving Tape Drive Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Interpreting LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
System Control Board LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . 253
Tape Drive/Sled LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Power Supply LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Running the Installation and Verification Test (IVT). . . . . . . . . . . . . . 256
Running the IVT Diagnostic Subtests Individually – Robotics,
Tape Drive, and Magazine Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Running the Random Move Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
x Quantum Scalar i40 and Scalar i80 User’s Guide
Contents
Performing Library Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Resetting a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Robotics Get/Put Test
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Resetting Factory Defaults. .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Chapter 10 Working With Cartridges and Barcodes 267
Handling Cartridges Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Write-Protecting Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Barcode Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Installing Barcode Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Appendix A Specifications 273
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Air Clearance Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Library Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Power Consumption and Heat Output . . . . . . . . . . . . . . . . . . . . . . . 277
Communication Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Supported Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Supported Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Supported Internet Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Appendix B Tape Alert Flag Descriptions 281
Appendix C Disposal of Electrical and Electronic Equipment 291
Quantum Scalar i40 and Scalar i80 User’s Guide xi
Contents
Glossary 293
Index 303
xii Quantum Scalar i40 and Scalar i80 User’s Guide
Figures
Figure 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Figure 2 Scalar i40 Internal Layout and Magazine Slot
Location Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Figure 3 Scalar i80 Internal Layout and Magazine Slot
Location Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Figure 4 Scalar i40 Back Panel Components . . . . . . . . . . . . . . . . . . . 9
Figure 5 Scalar i80 Back Panel Components . . . . . . . . . . . . . . . . . . . 9
Figure 6 Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 7 Removing the Robot Restraint . . . . . . . . . . . . . . . . . . . . . 16
Figure 8 Operator Panel User Interface - Home Screen. . . . . . . . . . 18
Figure 9 Using the Buttons to Set the Date and Time. . . . . . . . . . . 22
Figure 10 Web Client User Interface - Home Page . . . . . . . . . . . . . . 24
Figure 11 Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 12 Web Client Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 13 Shutdown in Progress Message . . . . . . . . . . . . . . . . . . . 104
Figure 14 Ready to Power Down Message . . . . . . . . . . . . . . . . . . . 105
Figure 15 Ready to Power Down Message . . . . . . . . . . . . . . . . . . . 105
Figure 16 Series of Restart Messages . . . . . . . . . . . . . . . . . . . . . . . 106
Figure 17 I/E Station Unlocked Message. . . . . . . . . . . . . . . . . . . . . 110
Quantum Scalar i40 and Scalar i80 User’s Guide xiii
Figures
Figure 18 Magazine Unlocked Message . . . . . . . . . . . . . . . . . . . . . 112
Figure 19 Magazine Release Latch Access . . . . . . . . . . . . . . . . . . . 114
Figure 20 Saving and E-mailing the Report Data . . . . . . . . . . . . . . 156
Figure 21 Template and Report Data Functions . . . . . . . . . . . . . . . 157
Figure 22 Reinstalled Components . . . . . . . . . . . . . . . . . . . . . . . . . 172
Figure 23 Rack Mount Shelf Depth Requirements . . . . . . . . . . . . . 176
Figure 24 Assembling the Left and Right Rack Mount Shelves . . . . 177
Figure 25 Rail Adapter Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Figure 26 Assembling the Left-Hand Rack Mount Shelf . . . . . . . . . 179
Figure 27 Installing the Rack Mount Shelves . . . . . . . . . . . . . . . . . 181
Figure 28 Tightening the Rack Mount Shelves . . . . . . . . . . . . . . . . 182
Figure 29 Location for Installing the Clip Nut or Cage Nut. . . . . . . 184
Figure 30 Magazine Release Latch Access Holes. . . . . . . . . . . . . . . 185
Figure 31 Securing the Scalar i40 and Scalar i80 in the Rack . . . . . 186
Figure 32 Desktop Kit, Scalar i40 and Scalar i80. . . . . . . . . . . . . . . 188
Figure 33 Magazine Release Latch Access Holes. . . . . . . . . . . . . . . 191
Figure 34 Location of Rubber Feet on Bottom of Library . . . . . . . . 192
Figure 35 Installing the side panels . . . . . . . . . . . . . . . . . . . . . . . . 194
Figure 36 Installing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . 195
Figure 37 Bezel Screw Locations on Bottom of Library. . . . . . . . . . 198
Figure 38 Bezel Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Figure 39 Scalar i80 Pull/Push Locations . . . . . . . . . . . . . . . . . . . . . 200
Figure 40 Components to Remove . . . . . . . . . . . . . . . . . . . . . . . . . 204
Figure 41 Removing the Robot Restraint . . . . . . . . . . . . . . . . . . . . 205
Figure 42 Restraining the Robot . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Figure 43 Reinstalled Components . . . . . . . . . . . . . . . . . . . . . . . . . 210
Figure 44 Filler Plates Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Figure 45 Magazine Release Latch Access Holes. . . . . . . . . . . . . . . 215
Figure 46 Proper Orientation (Right-Side Magazine) . . . . . . . . . . . 216
xiv Quantum Scalar i40 and Scalar i80 User’s Guide
Figures
Figure 47 Removing/Installing the Magazine Bezel. . . . . . . . . . . . . 217
Figure 48 Single Power Supply System . . . . . . . . . . . . . . . . . . . . . . 219
Figure 49 Redundant Power Supply System . . . . . . . . . . . . . . . . . . 219
Figure 50 Ethernet Port Locations on the SCB . . . . . . . . . . . . . . . . 224
Figure 51 Acceptable Installation Locations for Full-Height
Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Figure 52 Installing a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Figure 53 Restraining the Robot . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Figure 54 Scalar i40 Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Figure 55 Scalar i80 Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Figure 56 Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Figure 57 System Control Board LEDs. . . . . . . . . . . . . . . . . . . . . . . 253
Figure 58 Fibre Channel Tape Drive LEDs . . . . . . . . . . . . . . . . . . . . 255
Figure 59 Power Supply LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Quantum Scalar i40 and Scalar i80 User’s Guide xv
Figures
xvi Quantum Scalar i40 and Scalar i80 User’s Guide
Ta b l e s
Table 1 Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Table 2 Operator Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . 18
Table 3 Web Client Screen Elements . . . . . . . . . . . . . . . . . . . . . . . 25
Table 4 Fibre Channel Tape Drive Configurable Settings . . . . . . . . 59
Table 5 Base Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Table 6 Library Installed in a Desktop Kit . . . . . . . . . . . . . . . . . . 274
Table 7 Tape Alert Flag Severity Codes . . . . . . . . . . . . . . . . . . . . 281
Table 8 Tape Alert Flag Descriptions . . . . . . . . . . . . . . . . . . . . . . 282
Quantum Scalar i40 and Scalar i80 User’s Guide xvii
Tables
xviii Quantum Scalar i40 and Scalar i80 User’s Guide
Preface
This manual introduces the Quantum Scalar® i40 and Scalar i80 and
discusses:
• System operations
• Configuration
• Web and operator panel interface
• Installation and replacement
• Basic troubleshooting
Audience This manual is written for Scalar i40 and Scalar i80 operators, system
administrators, and field service engineers.
Document Organization Following is a brief description of chapter contents.
• Chapter
its components, and major features.
• Chapter
and unpack the library.
• Chapter
appearance and function of the operator panel and Web client.
Quantum Scalar i40 and Scalar i80 User’s Guide xix
1, Description provides a physical description of the library,
2, Unpacking the Library describes how to prepare a space
3, Understanding the User Interface describes the
Preface
• Chapter 4, Configuring the Library provides instruction and
description for all the configurable features of the library.
• Chapter
5, Performing Library Operations explains how to run the
library from the operator panel and Web client.
• Chapter
6, Getting Information About the Library describes all of
the reporting features on the library.
• Chapter
7, Updating Firmware describes how to upgrade library
firmware and install and autolevel tape drive firmware.
• Chapter
8, Installing, Removing, and Replacing Components
provides detailed instruction on how to install, remove, and replace
all the physical components of the library
• Chapter
9, Troubleshooting describes the library’s troubleshooting
.
tools, including diagnostic tickets, LEDs, and tests.
• Chap
ter
10, Working With Cartridges and Barcodes provides basic
information about how to label and care for media used in the
.
library
• Appendix
and other specifications about the library
• Appendix
A, Specifications provides physical, environmental, power,
, tape drives, and media.
B, Tap e A l e rt F l a g De s c r ipt i o n s lists all the Tape Alerts you
may encounter in a diagnostic ticket.
• Appendix
C, Disposal of Electrical and Electronic Equipment
provides information on disposing and recycling.
The document concludes with a glossary and index.
Notational Conventions This manual uses the following conventions:
Convention Example
File and directory names, menu
comman
ds, button names, and
window names are shown in bold
font.
Menu names separated by arrows
icate a sequence of menus to be
nd
i
navigated.
xx Quantum Scalar i40 and Scalar i80 User’s Guide
/data/upload
Utilities > Firmware
Preface
The following formats indicate important information:
Note: Note emphasizes important information related to the main
topic.
Caution: Caution indicates potential hazards to equipment or data.
WARNING: Warning indicates potential hazards to personal safety.
• Right side of the system — Refers to the right side as you face the
component being described.
Product Safety
Statements
• Left side of the system — Refers to the left
component being described.
Quantum will not be held liable for damage arising from unauthorized
use of the product. The user assumes all risk in this aspect.
This unit is engineered and manufactured to meet all safety and
regu
latory requirements. Be aware that improper use may result in
bodily injury, damage to the equipment, or interference with other
equipment.
System, Safety, and Regulatory Information Guide
The
Scalar i40 and Scalar i80 documentation and training CD.
WARNING: Before operating this product, read all instructions and
warnings in this document and in the
Regulatory Information Guide
side as you face the
is located on the
System, Safety, and
.
Quantum Scalar i40 and Scalar i80 User’s Guide xxi
Preface
xxii Quantum Scalar i40 and Scalar i80 User’s Guide
Preface
Related Documents The following Quantum documents are also available for Scalar i40 and
Scalar i80 systems:
Document
No. Document Title
6-66546-xx
6-66547-xx
6-00618-xx
6-66773-xx
Scalar i40 and Scalar i80 Quick Start Guide
Scalar i40 and Scalar i80 Release Notes
System, Safety, and Regulatory Information
Scalar i40 and Scalar i80 Basic SNMP Reference
Guide
6-00423-xx
6-01317-xx
Quantum Intelligent Libraries SCSI Reference Guide
Quantum Intelligent Libraries SMI-S Reference
Guide
For the most up to date product information and documentation, see:
http://www.quantum.com/ServiceandSupport/Index.aspx
SCSI-2 Specification
The SCSI-2 communications specification is the proposed American
National Standard for information systems, dated March 9, 1990.
Copies may be obtained from:
Global Engineering Documents
15 Inverness Way, East
Englewood, CO 80112
(800) 854-7179 or (303) 397-2740
Quantum Scalar i40 and Scalar i80 User’s Guide xxiii
Preface
Contacts Quantum company contacts are listed below.
Quantum Corporate Headquarters
To order documentation on the Scalar i40 or Scalar i80 or other
products, contact:
Getting More
Information or Help
Quantum Corporation
1650 Technology Drive, Suite 700
San Jose, CA 95110-1382
(Corporate Headquarters)
Technical Publications
To comment on existing documentation send e-mail to:
doc-comments@quantum.com
Quantum Home Page
Visit the Quantum home page at:
http://www.quantum.com
StorageCare™, Quantum’s comprehensive service approach, leverages
advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and
at lower cost.
Accelerate service issue resolution with these exclusive Quantum
StorageCare services:
• Service and Support Web site –
software, browse Quantum Learning courses, check backup
software and operating system support, and locate manuals, FAQs,
firmware downloads, product updates and more in one convenient
location. Benefit today at:
http://www.quantum.com/ServiceandSupport/Index.aspx
• Telephone Support – Find contact information for your location at:
http://www.quantum.com/ServiceandSupport/Contacts/
ProductSelect/Index.aspx
xxiv Quantum Scalar i40 and Scalar i80 User’s Guide
Register products, license
Preface
• eSupport – Submit online service requests, update contact
information, add attachments, and receive status updates via
e-mail. Online Service accounts are free from Quantum. That
account can also be used to access Quantum’s Knowledge Base, a
comprehensive repository of product support information. Sign up
today at:
http://www.quantum.com/osr
• StorageCare Guardian – Securely links Quantum hardware and the
diagnostic data from the surrounding storage ecosystem to
Quantum's Global Services Team for faster, more precise root cause
diagnosis. StorageCare Guardian is simple to set up through the
internet and provides secure, two-way communications with
Quantum’s Secure Service Center. More StorageCare Guardian
information can be found at:
http://www.quantum.com/ServiceandSupport/Services/
GuardianInformation/Index.aspx
• Quantum Vision – Quantum Vision software enables simplified
monitoring and reporting of Quantum DXi disk-based systems and
Scalar tape libraries. Especially powerful for customers with multiple
disk systems or a combination of Quantum disk and tape libraries
working together, Vision puts you in control to make better
decisions that will prevent issues, manage resources efficiently, and
improve uptime. Vision can aggregate data across multiple systems,
provide system status, and display trend information all from a
single console. More quantum Vision information can be found at:
http://www.quantum.com/Products/Software/QuantumVision/
Index.aspx
For further assistance, or if training is desired, contact Quantum
Customer Support Center:
Worldwide End-User
Product Warranty
Quantum Scalar i40 and Scalar i80 User’s Guide xxv
For more information on the Quantum Worldwide End-User Standard
Limited Product Warranty:
http://www.quantum.com/pdf/QuantumWarranty.pdf
Preface
xxvi Quantum Scalar i40 and Scalar i80 User’s Guide
Overview
Chapter 1
Description
This chapter covers the layout and basic functionality of the library,
including:
•
Overview
• Library Components
• Standard Features
• Licensable Features
The Scalar i40 and i80 tape libraries automate the retrieval, storage, and
management of tape cartridges. Tape cartridges are stored in the library
and mounted and dismounted from tape drives using firmware running
on the library or software running on the host systems.
See Appendix
drives and media supported by the Scal
Quantum Scalar i40 and Scalar i80 User’s Guide 1
A, Specifications for library capacity and a list of tape
ar i40 and Scalar i80 libraries.
Chapter 1: Description
Operator panel screen
Ticket indicator LED
Power-on LED
Power button
Navigation/selection buttons
Library Components
Library Components
Front Panel Figure 1 illustrates the features of the operator panel. The picture shows
the Scalar i40, but the features are the same on the Scalar i80. These
1.
Figure 1 Front Panel
features are descr
ibed in Tab le
Table 1 Front Panel Features
Feature Description
Operator
panel scre
en
The operator panel displays library status
information and allows you to access the library
menus. These menus allow you to view or change
the library settings and run diagnostic tests. For
2 Quantum Scalar i40 and Scalar i80 User’s Guide
more information, see
Operator Panel on page 17.
Feature Description
Chapter 1: Description
Library Components
Robotic System and Barcode Scanner
Four navigation/selection
buttons
These buttons, in combination with the operator
panel display
, are used to scroll through screens and
select options or commands. The functionality of
these buttons changes depending on the currently
displayed operator panel screen.
Ticket indicator LED
Indicates whether a diagnostic ticket exists on the
Front Panel LEDs on page 252 and About
. See
library
Diagnostic Tickets on page 244 for more informa-
tion.
Power-on LED Indicates whether library power is on or off. See
Front Panel LEDs on page 252 for more information.
Power button Turns the library on or off.
Turning off the library using the power button turns
off th
e robot and operator panel, but power still
runs to the power supplies. See
Shutting Down,
Restarting, Turning Off, and Removing Power on
page 103 for instructions on how to shut down the
library safely.
The robotic system identifies and moves the cartridges between the
storage slots, tape drives, and the I/E station. The robotic arm (picker)
has picker fingers that enable it to grab tape cartridges and move them
into and out of slots and tape drives.
A barcode scanner is attached to the library’s robotic hand
. This barcode
scanner automatically identifies the slots and cartridges in the library, if
the cartridges are fitted with acceptable barcode labels.
Each tape cartridge must contain a unique, matching-readable barcode
that the ba
rcode scanner reads during the inventory process. During the
inventory process, the barcode scanner reads the barcode labels on the
tape cartridges and empty slots to identify the types of tape cartridges
that are installed in the library.
Tape cartridges cannot have duplicate barcode labels. This bar
code
identifies the cartridge. The library stores the physical location of the
tape cartridge in an inventory database. All library or host requests
typically reference the location of the tape cartridges based on this
Quantum Scalar i40 and Scalar i80 User’s Guide 3
Chapter 1: Description
Library Components
barcode number. Barcode labels are mandatory and must adhere to
specific standards. For more information on barcodes, see
Chapter 10,
Working With Cartridges and Barcodes.
Robots can only be replaced by a Quantum Support technician.
Magazines Magazines are removable and contain storage and import/export
station slots for cartridges. Each magazine has 20 slots, arranged in four
columns of five slots each. The Scalar i40 contains two magazines; the
Scalar i80 contains four. The right magazines provide up to five slots
each for use as an import/export (I/E) station. For more information on
I/E stations, see
Configuring I/E Station Slots on page 56.
The library will run if one or more magazi
nes is open or removed;
however, it runs at reduced speed. The library will not move a cartridge
to an open or removed magazine, but it will move a cartridge to any of
the other installed magazines.
You can open the magazines using library software or manually. For
formation, see
in
For information on removing and replacing magazines, see
Releasing Magazines on page 111.
Removing
and Replacing a Magazine on page 213.
Magazine Slot Location Coordinates
Each slot in the installed magazine is numbered with location
coordinates. The library location coordinate contains three digits as
follows: [Magazine],[Column],[Slot]. Figure
magazines and list all of the location coordinates.
• Ma
gazine — Library magazine level is represented by the first digit
of a library coordinate. In a Scalar i40, there is only one level of
magazine. The coordinate is always zero. In a Scalar i80 library, the
bottom magazines are indicated by a zero; the top magazines are
indicated by the number 1.
• Column — A storage column
is a group of slots arranged vertically
in the library. Columns are represented by the second digit of a
library coordinate. Columns are identified relative to the front left of
the library. The column in the front left of the library is number 1.
The column numbering continues around the library in a clockwise
direction. The I/E station column is always number 8.
2 and Figure 3 show the
4 Quantum Scalar i40 and Scalar i80 User’s Guide
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