Quantum SCALAR I6000 I8, SCALAR I2000, SCALAR I2000 I8 User Manual

Release Notes
Product
emote LMC Client)
(R
Date
Scalar i2000/i6000® 600A.GS23201 Version i8
Microsoft Red Hat® Linux
May 2010
TM
Windows®, SolarisTM, and

Contents 0

Purpose of This Release ................................................................................................ 1
New Features and Enhancements............................................................................... 2
Compatibility and Support .......................................................................................... 3
Resolved Issues .............................................................................................................. 5
Known Issues ................................................................................................................. 8
Documentation............................................................................................................. 14
Contacting Quantum................................................................................................... 14
Purpose of This Release 0
The Scalar i2000/i6000 i8 release includes new features and enhancements that extend its capabilities. These release notes describe these new features and enhancements, as well as currently known issues and issues that were resolved for this release of the product. These notes also provide drive and auxiliary firmware compatibility information. Visit information about Scalar i2000 and previous releases.
© May 2010 Quantum Corporation. All rights reserved. Document 6-66883-01 Rev A
Quantum, Scalar, ADIC, DLT, DLTtape, the Quantum logo, and the DLTtape logo are all registered trademarks of Quantum Corporation. SDLT and Super DLTtape are trademarks of Quantum Corporation. LTO and Ultrium are trademarks of HP, IBM and Quantum in the U.S.A. and other countries. Other trademarks are the property of their respective companies.
http://www.quantum.com for additional
Release Notes May 2010

New Features and Enhancements 0

Important Notes

i6000 i8 0

To access the new i6000 features, your existing i2000 unit needs to be licensed and converted to an i6000 model. Any Scalar i2000 library can be upgraded to a Scalar i6000. Please contact your local Quantum representative for details.
To upgrade to the i8 version, you will need a 4GB
compact flash drive.
Hardware Enhancements 0
HP LTO-5 Drive Support 0
The Scalar i6000 supports the HP LTO-5 FC drive, which delivers 8 Gbps data speed functioning as a storage networking (SNW) drive. The LTO-5 drives can be configured with either an Ethernet Expansion blade (recommended) connection or a FC I/O blade connection, depending on which type of drive is purchased.
Increased Storage Capacity
The Scalar i6000 allows the addition of up to eleven expansion modules for a total of twelve modules in a library configuration. The additional expansion modules in positions nine through twelve are storage-only expansion modules and are designed solely for LTO cartridge storage.
0
Ethernet Expansion Blade
The Ethernet Expansion blade (EEB) enables the licensed Storage Networking functionality using the HP LTO-5 drive. The EEB provides a library control path via the drives for library commands and facilitates taking drive logs and downloading drive firmware. Each EEB has six Ethernet ports to allow attachment to six LTO-5 drives.
72-Slot I/E Station Option
The Scalar i6000 provides the option of upgrading to a 72-slot I/E station in the first seven expansion modules. The 72-slot I/E station enables you to import and export cartridges without interrupting normal library operations. It consists of two 36-slot I/E station doors mounted in an expansion module door and provides twelve removable magazines which can hold up to 72 LTO cartridges.
Aisle Lights
Aisle lights are an optional feature that provide blue LED illumination to a library configuration system. The aisle light hardware option must be purchased for your entire configuration. The aisle light upgrade feature requires certain hardware levels be present in the Scalar i2000/i6000 library. Not all Scalar i2000’s in the install base have the necessary hardware features. To qualify for the aisle light option, your Control Module serial number in the i2000/i6000 library configuration must be at least 203102253 or begin with 2631xxxxx.
0
0
0
2 New Features and Enhancements
Release Notes
Document 6-66883-01 Rev A
May 2010
Library Management Enhancements 0
Sift Sort Export 0
The Sift Sort Export feature facilitates bulk movement of cartridges within the library. This feature facilitates quickly locating like cartridge IDs and provides easier visualization of daily/weekly/monthly tapes.
Note: This fea
MeDIA Test Reports
The MeDIA Test feature provides the ability to evaluate media as part of long term data retention prior to rotating it back into usage.
Extended I/E
Extended I/E increases the I/E slot count (up to 250 total) for a partition with storage slots that will be reported to a host as I/E slots. Thus, Extended I/E allows the user to configure their partitions with I/E slots beyond the number of physical I/E slots configured in the library. As a result, the host can export more media than previously allowed.
Storage Networking
Storage Networking is a licensable feature that provides access to the advantage of the host access configuration features of 8 Gbps/LTO-5 tape drives, without those drives being connected to a 4 Gbps/Fibre Channel I/O blade.
Resolved Issues
The Scalar i6000 i8 release has addressed and resolved many previously identified issues. For more information about issues corrected in this release, see on page 5.
ture does not require upgrading to i6000.
Resolved Issues
0
0
0
0

Compatibility and Support 0

Encryption and Q-EKM and SKM Drive Support

0
Encryption Option HP LTO-4 IBM LTO-4 HP LTO-5
Application
naged
Ma Encryption
Q-EKM Not Supported Requires License
SKM Requires a per
Compatibility and Support 3
Supported Supported Supported
(Requires per drive
cense)
li
Not Supported Requires a per
rive license
d
Not Supported
drive license
Release Notes May 2010

Compatibility Matrix 0

See the following table for information on drive and auxiliary firmware compatibility with this release of Scalar i2000/i6000. This information is current as of this product release. For the most up to date information on Quantum Global Services, please visit:
www.quantum.com/support
Drive Firmware
i8 Release
Library Firmware: 600A.GS23201
Component Firmware Version
LMC Remote Client 5.0.0
Drive Types
Quantum SDLT 320 (SCSI) v94
Quantum SDLT 600 (FC) v53
Quantum DLT-S4 v42
1
1
2
IBM LTO-1 (SCSI) 5AU1
IBM LTO-1 (FC) 5AU1
IBM LTO-2 (SCSI) A4N0
IBM LTO-2 (FC) A4N0
IBM LTO-3 (FC) 2 Gb 93GE
IBM LTO-3 (FC) 4 Gb 93GE
IBM LTO-4 (FC) 4 Gb A232
HP LTO-3 (FC) 2 Gb L67Z
HP LTO-3 (FC) 4 Gb M69Z
HP LTO-4 (FC) 4 Gb H58Z
3
HP LTO-5 (FC) 8 Gb I27Z
UDS Drive Sled i2000 680Q.GU062
1. Logical serial number addressing (drive spoofing) is not supported. It is recommended that all customers move to the latest drive firmware.
2. Check with Quantum Customer Service for the latest firmware.
3. Install the LMC remote client from the Quantum Web site.
4. Install the AMC 4.6.6 Server and SAN manager remote client from the Quantum Web site.
Software Compatibility 0
To view a list backup software packages that have been tested for interoperability with the Scalar i2000 and Scalar i6000, refer to the Quantum Software Compatibility Guide at
http://www.quantum.com/swcompguide.aspx.
4 Compatibility and Support
Release Notes
Document 6-66883-01 Rev A
May 2010

Resolved Issues 0

This release of Scalar i2000/i6000 i8 firmware resolved the following issues:
Change
Request
Number
28039 1119496 AMC - When retrieving the snapshot, the AMC server internal to the i2000 seems to have
27296 1104904 FC Blades not enabled due to the Library SN being set to '0000'.
27295 1104904 'Frame Serial Number not Found Ticket' was not reported via the GUI.
27054 1134626 Cleaning failure tickets produced during auto-cleaning do not indicate which cleaning tape
27050 1134626 No RAS ticket when auto cleaning fails because no cleaning tape was present.
26911 1113424 The RCU lost communication to the IEX due to a ping failure.
26659 1077740 QEKM is silently disabled when LDI Comms fail.
26311 1053476
26131 1072602
Service
Request
Number
1032626
1138798
Description
crashed/hung.
was involved in the failure.
Applying a license key for COD causes 27390 partitions to be created.
Linux kernel 2.4 does not always handle device hot-swaps and can cause dmd process to terminate.
26096 981296 LMC Server auto recovery is broken.
25918 1070934
1111690 1110102
25736 1055060
1074066
25678 1050756 Drive topology and speed settings are getting reset by the MCB.
25198 1043876 RMD cores and corrupts the RAS database so the library won't come up.
25079 1017794 Drive brick auto-firmware updates are failing.
24858 101930
1143680
24705 1026056
1031582 1058418
24428 1025506
1025502
24398 1011834 i6.5 upgrade failed because of ACE versions on CMB.
IES Command Failed - RCU not responding.
SR1055060: NTP is drifting on the i2000.
Drives fail to show up in GUI after library door is closed
Kernel Oops during nessus scan run.
Sled started auto leveling while FSE was upgrading drive firmware via FUP tape.
Resolved Issues 5
Release Notes May 2010
Change Request Number
23856 1009250
Service Request Number
Description
RCU - Expired/failed cleaning events should not post severity 1 tickets.
1057766
23634 983462
LTO2 drives are presenting the physical serial number even though LSNA is enabled.
1018820
23557 981296 Extended snapshot is filling up log partition causing GUI to lock up.
23488 990162 Multiple core dumps caused MCB to run out of CF space.
22925 980004 Magazine calibration target hardware at [1,8,1,1,0,1] is outside specification reported on 3
frame system.
22738 943250
MCB is trying to update drive firmware even though the firmware is current. 960162 988366
22726 - On a seven frame or larger library, after closing the door and enabling the robotics, the robot
performs normal going-ready operations like homing and scanning any closed I/E stations,
but the library never goes online and ready after the robot stops moving. No tickets are
produced.
22521 952064
918886
CMB upgrade failure - RPM database corrupted.
1026356
21769 982368
981680 984376 1003252 1028736
21731 1032194
1032866 1032954 1027696 1070934 1101556 1100692 1111690 1110102 1127912
21427 932570
950948 951432 990862 881532 1024426 1068540 1035698
Change the default drive fiber parameters to loop, soft loopid, loopid 1.
RCU command interface failed.
GUI slows down after longer uptime.
6 Resolved Issues
Release Notes
Document 6-66883-01 Rev A
May 2010
Change
Request
Number
Service
Request
Number
Description
20719 735367 IOB does not support exchange recovery if host does not flag “Confirmed Completion
Allowed” in PRLI.
19256 818266 i6.3 install fails on a standard library.
19229 811266
CMB Firmware upgrade failed because of Brick firmware not completing in time. 809254
18859 802414
kernel: ppc405_eth_rxde: PPC 405 MAL0 eth: receive descriptor error. 832420 886474 943418 948808 774030 732966 991096 1034796
18769 779394
838610
GUI / Console / Java server thread issues.
1057200 1045332
18740 964120 MCB API call time-outs need to be adjusted or removed so that logical library TDM & SNMP
commands don't fail.
18727 769304 i2000 loses licenses after a reboot.
18684 603798
Drives with autolevel policy set don't display '[Autolevel]' text in dialog box. 1087068
18653 827044 Cannot assign cleaning magazine after it has been in a partition.
18651 900922 i2000 does not generate RAS ticket for duplicate data cartridge labels in a partition.
18556 514338
Ethernet latch error affects internal network. 1130394
18442 587064 rmTapeAlert.csv should have all tape alerts listed in it, not just alerts that create RAS tickets.
18198 733370
Incorrect repair page for error E_GRP_SLOT_FULL. 766474 766158 733860 768684
12051 210522 The library does not support Domain Name System (DNS) for either Setup > Network
Configuration or Setup > Email Configuration.
Resolved Issues 7
Release Notes May 2010

Known Issues 0

This release of Scalar i2000/i6000 firmware has the following known issues. This list contains cumulative information for all previously released Scalar i2000/i6000 library versions.
Change
Request
Number
29148 In the Move Media dialog box, choosing the
29064 - Direct FC attached HP LTO5 drives (with
28950 - MeDIA - Tape with TA55 reports invalid CM
28728 - HP LTO5 FC link problem on QLogic FC
Service
Request
Number
Description Workaround
Device Type of I/E Station causes all targets to disappear even though I/E stations slots were available before the filter was applied.
EEBs) may drop logical FC link when set in the default loop mode and attached to a switch.
scan results
switches.
At this time, do not use the Device Type filter of I/E station. All other filters work.
All direct FC attached HP LTO5 drives (with EEBs) that are connected to a switch should be set to FC point-to­point mode instead of the default loop mode.
If a MeDIA scan (normal or full) completes and any of the media show the scan status as Test in Progress after being tested, look for tape alerts against the media or drive in question. The tape may and probably does have issues, which the tape alerts will clarify.
Please contact QLogic Support http://
solution.qlogic.com and refer to Qlogic
KB article ID 1610. QLogic may request a ‘dump_support’ file from the switch that is having the problem.
27400 - User can set 7404 FC blade initiator port to 1G
when attached to 8G drive.
21695 - LTO-4 drive not presented to host, issue with
loop id.
8 Known Issues
1G is not an acceptable setting for higher speed drives, but is an incompatible setting.
Two workarounds available: **Set the drive to use Soft Loop ID. **Set the blades port for this target channel to Hard ID 0 to match that of the drive. Do this from the GUI. However, it will be necessary to telnet to the blade and enter the 'fcRestart' for this channel for the ID change to take effect.
Release Notes
Document 6-66883-01 Rev A
May 2010
Change
Request
Number
Service
Request
Number
Description Workaround
18847 737276 For GUI started from WEB Browser: Closing
the LMC will cause an exit of the browser instead of just closing the tab used to start the browser
18382 894472
979230 1050722
If two slots have media with duplicate barcodes they will be incorrectly indicated as empty.
18357 770026 7404 Sends REC to host multiple times when
host PRLI does not show REC supported.
18354 - I/O blade does not support exchange recovery
if host does not flag “Confirmed Completion Allowed” in PRLI.
This problem primarily happens with Internet Explorer. The best possible solution in the interim would be to use FireFox (3.5.x) or greater or to start a separate IE browser window for library management.
The current release of i8 has added an issuance of a RAS ticket upon import of a piece of media that has a duplicate barcode which will help prevent this situation. It should be noted that bulk loading media is still exposed to this abnormality.
Reboot the FCB7404.
Reboot the FCB7404.
71752 - RES binary data compare fails with allocation
Do not use allocation lengths >2MB.
length >2MB.
18774 769416
773424
Due to firmware issues, the var/log partition is filling up, thus causing incomplete snapshots and other file system issues.
No applicable workaround is available. This requires a Customer Service Engineer to correct.
71098 779394 GUI becomes nonresponsive. Do not log on using the GUI with more
than one user at a time. If the issue occurs after I/E station operations, import/export fewer cartridges at one time.
18275 - HRS is not working with 6404. No applicable workaround is available.
18766 - Library rejects valid a Read element status
command with an allocation length > than 0x1fffff.
18708 724681
732246
Logical Serial Number (SN Spoofing) was lost after being enabled.
737466
70983 - Tools > Drives > Connection Options Loop is
hard setting HP LTO-4 drive to F-Port not L-
Host/HBA dependent. Do not send RES commands with the allocation lengths > 0x1FFFF.
Serial number settings are applied at the time of a reboot, reboot the library again to resolve the issue.
If a loop connection is desired, set the drive to Loop Preferred instead of Loop.
Port.
18710 When removing and adding drives from/to an
EKM partition, you may receive an error indicating insufficient licenses when there actually
sufficient licenses to make the change.
Known Issues 9
are
Modify the partition in two steps: First, remove the undesired drives from the partition and apply changes. Second, add the new drives to the partition.
Release Notes May 2010
Change
Request
Number
Service
Request
Number
Description Workaround
18702 Cannot connect to a library with SSL enabled
at an HTTPS address.
70801 The Modify Partitions function on large
systems
succeeds, but does not indicate the
correct number of slots, drives, or I/E stations.
18331 The 7404 GUI reboot operation is slow
(approximately 20 seconds).
16990 Installing EKM with IBM Java disables
functioning Sun Java plug-in and i2000 RMI interface does not function after EKM install.
18093 Q-EKM enabled systems with more than 36
LTO
-4 drives may fail with key/ASC/ASCQ:
4/ee/e.
This type of failure only occurs during extremely high amounts of key requests (or move medium commands
).
Use regular HTTP address. Data is still encrypted.
Reboot the library after modifying partitions on large systems. Do NOT attempt to modify the partition again before rebooting.
No applicable workaround is available. Let the reboot process complete.
Since the Mozilla Firefox Java plug-in is not impacted by the EKM installation, it is recommended to use Firefox if there are issues.
Restart back-up through host application.
18430 Drives failed to autolevel to specified firmware
image during library bundle upgrade.
18432 Error connecting to server after software
upgrade.
69021 Devices stopped responding to host (all cmds
timed out) following port reset.
18608 Modifying a one-partition library to remove
magazines from the partition does not remove all magazines selected upon completion. If the user attempts to create a partition using the available magazine, two partitions checker board the library.
Do not upgrade drive brick firmware using the Tools > Upgrade Software menu option, but perform the upgrade after successfully updating the software library, using Tools > Update Drive Firmware menu option.
When managing multiple libraries, do not use the same host for different GUIs at the same time.
Before pulling cables from the FC blades, verify that no I/O data is being written or read from the drives.
Delete all partitions, and then use the Expert mode to create both partitions.
10 Known Issues
Release Notes
Document 6-66883-01 Rev A
May 2010
Change
Request
Number
66625 Long erase fails with BUE 11d w/HP LTO3;
66379 7404 HPF requires reboot of SUSE 9 UD4
18328 7404 HPF: the active port setting is not
64283 SDLT 320 fails firmware update using FUP
Service
Request
Number
Description Workaround
semaphore timeout after 6 hours.
server.
persistent, and a reboot can set it back to a failing port.
tape
Device drivers from several different vendors, such IBM LTO and Adaptec SCSI HBA, have had to made changes to address LTO erase timeout issues. At minimum user needs to check and update to latest version of the device drivers for their system. Then if necessary, either run tape long erase operation one at a time or install IBM LTO 6.0.8.2 driver.
Reboot SUSE 9 host.
This functions as designed.
This is only a problem with SDLT 320 drives with firmware V82 and older. Update the drive manually.
18407 SDLT 600 drives fail to upgrade using AMC. If the upgrade fails, restart the library,
and then perform the upgrade using AMC (making sure the previous version is identified as the drive firmware level). An alternative is to use the FUP tape without restarting the library.
18239 Changed mapping, but host continued to send
commands to old devices.
18238 6404/LUN mapping window doesn’t update
when a host is Online/Offline when FC cable is removed from host.
18644 MCB SCSI with AHA39320 scan does not
report chger LUN - timeout error
18643 When interrupting a move from the cleaning
tape back to the cleaning slot, the library does not place media in cleaning slot.
62417 FRU id "rollup report" graph labels are
unreadable
Rescan library devices on the host (cycle host’s SCSI front-end driver).
Rebooting the IOBlade refreshes the entries.
This is a BIOS scan issue. Disable scanning from the BIOS, if possible, or reboot the library and perform rescan.
Manually remove the tape from the picker.
Reduce scope of query.
57762 When generating a Tape Alerts report graph,
the serial number and barcode overwrite each other in the graphical display.
Known Issues 11
Select a smaller query set, or set the label to one item, for example, Media ID.
Release Notes May 2010
Change
Request
Number
Service
Request
Number
Description Workaround
57687 AMC installs with errors when home directory
is specified as link folder.
57578 Receive a Java error when installing the AMC
software in c:
48014 432530 Disable service port login, except for service
port access.
42342 FUP update through the GUI failed, but the
FUP update was successful manually.
42326 While performing Update Software, the library
hung during power up.
Do not specify home directory for link folder when logged in as root.
When an additional directory is specified under C:\ at install, for example - C:\AMC, then the client launch is successful.
When service login is disabled, you are unable to login via service port when multiple IP addresses are available to the client. Make certain there is only one valid IP available on the client (disable wireless connections).
Retry the update, and if the update still fails, try updating using the manual method.
Cycle power on the library. If the problem persists, contact technical support.
33779 304086
312136
33714
AMC should use 802.3 standard to determine valid external IP and gateway addresses
FCB eVPS map was corrupted. Due to lack of data and inability to
304492
33306 Reservations not transferred when host port
fails over.
18508 210302 No logging exists to identify when the
software clock is brought into sync with the hardware clock. Also, there is no ability to identify or generate an issue ticket if a clock is running fast.
18509 232590 If an MCB is removed from its original library
and used on a new library, a ticket may be generated indicating a library serial number mismatch.
22186 After setting Host Type to HP_UX and doing
LUN Mapping at the same time, HP-UX host requires a reboot for it to see and communicate with the devices attached to the I/O blade.
As long as a valid IP is entered, there are no issues.
reproduce the problem, no applicable workaround is available.
When the FC ports fail over the host needs to re-login (PLOGI + PRLI) to the FCB. Re-login requires that reservations be re-established.
No applicable workaround is available.
Contact technical support to escalate the issue.
Reboot the HP-UX host.
12 Known Issues
Release Notes
Document 6-66883-01 Rev A
May 2010
Change
Request
Number
Service
Request
Number
Description Workaround
21446 Legacy mount and read/write statistics are
still displayed when partitions are deleted and recreated.
14920 LMC appears to hang for up to five minutes
while trying to change drive SCSI ID/LTO-2 settings in one partition while other partitions are online and in use. The resulting changes are intermittent.
12496 When issuing Vary On or Vary Off
commands too quickly back-to-back, the commands are not executed.
18471 The library SCSI port does not properly
terminate when the library is connected via a string of drives.
11265 Timeout definition required for Logical
Library.
This is designed function this way to track drive / media issues.
Take the physical library offline before changing the drive SCSI ID or LTO-2 settings.
Pause at least one minute between issuing Vary On or Vary Off commands. Observe the behavior of the drive to ensure the command is executed.
Do not terminate a string of SCSI drives at the MCB.
No applicable workaround is available.
Applications have varying time-outs for Move Medium, with the minimum, non-configurable timeout being 300 seconds. Thus each logical library (LL) has an absolute time budget of 300/#LLs to "spend" on a move. If an LL knows in advance that it will be unable to perform a move, the LL can return Busy to the application. If one LL consumes the entire 300 seconds doing recovery, all the other LLs will timeout.
Known Issues 13
Release Notes May 2010

Documentation 0

The following documents are currently available for the Scalar i2000.
Document Number Document Title
6-66882-01 Rev A Scalar i6000 Planning Guide
6-66879-01 Rev A Scalar i2000 User’s Guide
6-01847-01 Rev A Quantum Encryption Key Manager User’s Guide
6-01884-01 Rev A Quantum Encryption Key Manager Release Notes
_007
2.1
6-66532-02 Quantum Key Manager Quick Start Guide
6-66531-02 Quantum Key Manager User’s Guide
6-66572-01 Quantum Key Manager Safety Inf
6-66535-01 Quantum Key Manager Open Source License
Agre
ement
ormation by IBM

Contacting Quantum 0

More information about this product is available on the Service and Support website at
www.quantum.com/support. The Service and Support Website contains a collection of
information, including answers to frequently asked questions software, firmware, and drivers through this site.
For further assistance, or if training is
Global Call Handling
For additional contact information:
To open a Service Request:
desired, contact Quantum:
+1 800-284-5101
www.quantum.com/support
www.quantum.com/osr
(FAQs). You can also access
For the most updated information on Quantum Global Services, please visit:
www.quantum.com/support
14 Documentation
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