Page 1
Release Notes
Date
Product and Release No.
Firmware Version
Supported Web Browsers
Remote Web Client)
(
March 2010
Scalar i500® i6
580G.GS003. (For instructions on
library firmware, see the Scalar i500 User’s
Guide.)
Microsoft® Internet Explorer 6.0 and 7.0 and
M
ozilla Firefox™ 1.0.6 and later versions
updating
Contents 0
Purpose............................................................................................................................ 1
New Features and Enhancements............................................................................... 2
Errata in Documentation .............................................................................................. 3
General Usage Notes..................................................................................................... 3
Compatibility Matrix..................................................................................................... 5
Resolved Issues .............................................................................................................. 6
Known Issues ................................................................................................................. 8
Firmware Versions ...................................................................................................... 11
Documentation............................................................................................................. 12
Contacting Quantum................................................................................................... 13
Purpose 0
Scalar i500® i6 (580G.GS003) includes several new features and enhancements
that extend its capabilities. These release notes describe these new features and
enhancements, as well as currently known issues and issues that were resolved
for this release of the product. These notes also provide tape drive and auxiliary
firmware compatibility information. Visit
information about Scalar i500 and previous relea
Document 6-01378-14 Rev A, March 2010 1
http://www.quantum.com for additional
ses.
Page 2
Release Notes
Document 6-01378-14 Rev A
March 2010
New Features and Enhancements 0
Scalar i500® i6 (580G.GS003) firmware includes the following new features and
enhancements:
• LTO-5 tape drives — This release adds support for HP LTO-5 Fibre Channel
and SAS tape drives. LTO-5 tape drives provide speeds of 8
supports the following LTO-5 tape drives:
• HP LTO-5 Dual Port Fibre Channel Tape Drive
• HP LTO-5 Single Port SAS Tape Drive
• Storage Networking (SNW) — SNW allows you to configure control path
failover and host access control on the 8 Gb/sec HP LTO-5 Fibre Channel tape
drives without needing to connect them to an FC I/O blade.
• Scalar Key Manager (SKM) — This release provides a name change from
Quantum Key Manager (QKM) and enhancements to the Automatic EKM
Path Diagnosis feature.
This release also provides support for user-provided TLS certificates instead
of having to use Quantum-provided certificates. It also supports using a VM
configuration (using your own server(s) instead of SKM hardware).
These features are not supported by SKM 1.0. They will be supported by SKM
1.1, which will be available in the summer of 2010.
Gb/s. The library
Note:
• Advanced Reporting — This release adds:
• Media Usage Log, which lists information regarding data written and
read on the medium and lists statistics pertaining to soft and hard read
and write errors. This allows more predictive failure analysis of mediaand drive- related issues. Available in the log viewer (
Viewer
).
Reports > Log
• Ability to automatically e-mail Advanced Reporting logs and reports to
recipients on a daily or weekly schedule (
Reporting > Receiver Addresses
).
Setup > Notifications > Advanced
2 New Features and Enhancements
Page 3
Release Notes
Document 6-01378-14 Rev A
March 2010
Errata in Documentation 0
• Control Path Failover — The Scalar i500 User’s Guide and online help is missing
the following statement: Drives configured for control path failover must
must be connected to a host via an NPIV-enabled switch.
• The LTO-5 tape drive power consumption and heat outp
the Scalar i500 User’s Guide are incorrect. The correct values are:
T ypical Power
umption
Cons
(Watts/hour
Tape Drive
UDS3 HP LTO-5 Drive Sled Module
ibre Channel)
(F
UDS3 HP LTO-5 Drive Sled Module
AS)
(S
•
Automatic EKM Path Diagnostics — The web client for the i6 release does not
provide a means to specify the number of consecutive missed test intervals
required before the library generates a RAS ticket informing you that the test
could not be performed within the specified intervals. Instead, the library
generates a RAS ticket after three consecutive missed test intervals.
while writing)
40 135
37 127
ut values listed in
Typical Heat
put
Out
(BTU/hour
while writing)
General Usage Notes 0
The following are important items that you may notice that are not covered in the
Known Issues section of this document.
•
Restoring the Library Configuration — You cannot restore a saved
configuration after removing or replacing a control module or expansion
module. After removing and/or replacing the module, save the library
configuration for future use.
Downgrading Library Firmware—If a library is running firmware version 420G
•
or higher, the following restrictions on downgrading apply:
•
If your library is Quantum branded, you can downgrade to firmware
version 400G or higher. (There is no lower version of Quantum-branded
firmware.)
If your library is ADIC branded and has Fibre-Channel I/O blades installed,
•
you can downgrade to firmware version 400G or higher. You cannot
downgrade to a lower version than 400G.
Errata in Documentation 3
Page 4
Release Notes
Document 6-01378-14 Rev A
March 2010
• SAS Host Bus Adapter and Host Bus Adapter Drivers—SAS host bus adapter
and drivers (combined) must support SAS standard 1.1 or higher.
• Library Service Utility—You must run the Library Service Utility prior to
upgrading firmware if you are currently running firmware version
320G.GS004 or 400G.GS006.
• Firmware Update Tape Functionality—This feature was removed in version SP4
in order to simplify the firmware update process and prevent errors. This
includes creating and erasing firmware update tapes, and updating drive
firmware via a firmware update tape.
• Inventory Operations — Do not perform user interface operations (for
example, working with RAS tickets or creating/modifying/deleting
partitions) while the library is performing an inventory.
• Internet Explorer 7 Security Message—Internet Explorer version 7 displays an
informational message stating that the certificate issued by the library is not
from a trusted source. This is normal behavior and does not affect library
function. The library issues certificates based on local network data and is not
a typical Web site that would be issued a certificate by a trusted source for
public access via SSL. Accept the warning and continue.
• Kerberos Limitation Issue — When setting up the library to use Kerberos
remote authentication, an error is generated if you try to use the IPv6 address
for the
KDC (AD Server) field. Instead of using the IPv6 address, use the fully
qualified domain name (FQDN).
• HP DataProtector 6 WORM Media Support — The only WORM media
supported by HP DataProtector 6 is HP-manufactured WORM media.
4 General Usage Notes
Page 5
Release Notes
Document 6-01378-14 Rev A
March 2010
Compatibility Matrix 0
This section provides information on firmware and software compatibility.
Firmware Compatibility0 The following table provides information about library and tape drive firmware
compatibility with Scalar i500® i6 (580G.GS00
the publication date of these release notes.
www.quantum.com.
check
3). This information is current as of
For the most recent firmware versions,
Note: You mus
firmware if you are currently running firmware version
320G.GS004 or 400G.GS006.
Component Firmware Version
Library Firmware 580G.GS003
Drive Types
IBM LTO-2 (Fibre) 93T0
IBM LTO-2 (SCSI) 93T0
IBM LTO-3 (Fibre) 93G6
IBM LTO-3 (SCSI) 93G6
IBM LTO-4 (Fibre) 97FB*
IBM LTO-4 (SCSI) 97F0*
IBM LTO-4 (SAS) 97F0*
HP LTO-4 (Fibre) H57Z
t run the Library Service Utility prior to upgrading
HP LTO-4 (SAS) A54Z
HP LTO-5 FC I24Z
HP LTO-5 SAS X23Z
* Due to security features, you c
drive with tape drive firmware version 82FB or later to previous
code levels without following specific instructions. If you must
downgrade, contact Technical Support for assistance.
Software Compatibility 0 To view a list of which backup software packages have been tested for
interoperability with the Scalar i500, see the Quantum Software Compatibility
Guide at
http://www.quantum.com/swcompguide.aspx.
Compatibility Matrix 5
annot downgrade the IBM LTO-4
Page 6
Release Notes
Document 6-01378-14 Rev A
March 2010
Resolved Issues 0
This release of Scalar i500® i6 (580G.GS003) firmware resolved the following
issues.
Change
Request
Number
16528
16658 When cleaning an LTO-4 tape drive
23211 SR840390,
Service
Request
Number
1562
Description Solution
When upgrading a library that contains
HP drives with tapes loaded in them,
you may receive RAS ticket T022 (sled
lost communication with drive). The
LED of the drive sled containing the
loaded HP drive is illuminated, and the
library reports the drive is present, but
the loaded HP drive is not available.
using application-managed cleaning (not
library-managed cleaning), cleaning
cartridges that have “L1” on the barcode
label are not mounted into the tape
drive.
The Web server accepts low-grade
encryption (56-bit) and the minimum
acceptable key size is 128 bits. If a user’s
browser negotiates such a weak
protocol, the whole communication can
potentially be compromised by a
cryptanalytic attack. Keys less than 128bits are not approved by the ISLC.
Fixed.
Cleaning cartridges with “L1” on the
barcode label will be usable as long as
the barcode prefix is
Fixed (modified SSL configuration to
exclude low-strength ciphers).
CLN or CLNU.
20583 SR877818 The syslocation and syscontact fields are
marked as read-write in the MIB but
customers are unable to change these
values.
22711 SR957330 RAS ticket T094 - Drive Bay Open is
reported for a tape drive that is present
in the drive bay but not completely
electrically connected.
23258 SR992514 PHP security information is visible. The security information is no longer
24805 SR1033152 The operator panel resets when
performing manual tape assignment via
the operator panel.
6 Resolved Issues
These fields are now read-writable.
Fixed.
visible.
Fixed.
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Release Notes
Document 6-01378-14 Rev A
March 2010
Change
Request
Number
24887 SR1032076 Need to set RAS tickets T049 and T050 to
Service
Request
Number
Description Solution
Fixed.
Urgent.
25175 SR1042812 Bad logging by spld. Fixed.
25474 SR840390 Security issues with Apache. Fixed. Replaced Apache with lighttpd
and PHP 4.4.9.
25579 SR1058578 Issues with the extended MIB-II support Fixed.
25661 SR1058578 SNMP trap and MIB walk library IP is
Fixed.
incorrect.
25667 SR1023342 Bad learned offsets caused calibration
Fixed.
issue on drive replacement.
25798 SR1043506 Leaking file descriptors during EKM
Fixed.
transaction failures.
25882 SR1065604 Uninitialized data issue on the LCB
Fixed.
caused code to use up all the file
descriptors.
25939 SR1069630
1598
The code allows IBM LTO-3 4 Gb/s and
2 Gb/s tape drives to be in the same
partition but generates RAS ticket T135
Fixed.
when attempting to replace a 2 Gb/s
drive with a 4 Gb/s drive.
Resolved Issues 7
Page 8
Release Notes
Document 6-01378-14 Rev A
March 2010
Known Issues 0
This release of Scalar i500® i6 (580G.GS003) firmware has the following known
issues.
Change
Request
Number
19299 If you set the time and the time zone at
19390 1424 The log-in screen allows you to log in
20618 Tapes that were assigned to a partition
20631 881498 Not all I/E station slots are available to
Service
Request
Number
Description Workaround
the same time, the actual time reported
by the library may be incorrect (it may
be an hour off from the actual time).
before the library finishes initializing
after a firmware upgrade or
powercycle.
and were in the I/E station during a
firmware upgrade lost their partition
assignment.
all partitions. Tapes that are in these
slots and assigned to a partition are
seen by the library but may or may not
be seen by the partition.
Reset the time again (without resetting
the time zone).
This may occur intermittently. If it does,
you can log in but you will only be able
to view RAS tickets. You will not be able
to access any other library functions.
Make sure the I/E station is empty
before performing a library firmware
upgrade. If this happens, remove the
tapes from the I/E station, place them
back into the I/E station, and reassign.
Make sure the I/E station is empty
before performing a library firmware
upgrade. To recover from this error,
empty the I/E stations, change the
number of I/E stations, then reset the
number of I/E stations back to the
number you want.
20982 The web browser may intermittently
fail to build, resulting in no menu
options. Alternatively, some elements
on a few of the pages may obscure
some menu items when viewing in
Internet Explorer.
22766 The library may log you off after you
change the time or time zone.
22826 When trying to log in before the library
has initialized, you may get the error
message, “System has too many login
sessions. No more logins allowed.”
8 Known Issues
Refresh the browser.
Log back in.
Wait until the library finishes initializing,
then log in.
Page 9
Release Notes
Document 6-01378-14 Rev A
March 2010
Change
Request
Number
Service
Request
Number
Description Workaround
22967 When upgrading a library with a
Model 2 robot to firmware version
570G, the library may generate a RAS
ticket T124 (Robotics Hardware Error RCB).
23407 The library presents misleading I/E
station failure messages in the
following two instances:
• Using the web client, select a tape to
export. Open the I/E station, or open
and close the I/E station and click
Apply before the rescan completes.
The following failure message
displays: “The Destination slot is
Full.”
Explanation: The problem has been fixed
in the code for the 570G release, but
because the problem resides in previous
code versions, you may encounter this
issue when upgrading from a previous
version to this version.
Workaround: Leave the library powered
on for 20 minutes after the ticket was
posted to allow the picker to recover. If
you open a library door or power cycle
the library during this time, the picker
may become inoperable and require
replacement.
When performing export/import media
operations, do not interfere with the
operation by opening and closing the I/E
station.
• Insert a cartridge into the I/E station
and assign it to a partition. On the
web client, go to the Import Media
page and select the media to import.
Open the I/E station and then click
on the
Apply button. The following
failure message displays:
“Command not completed. The
library is Not Ready.”
In both these cases, the problem is that
the I/E slot is inaccessible, not the error
message that is displayed.
23786 Diagnostic tests run on HP tape drives
are invalid.
Do not run diagnostic tests on HP tape
drives. These tests only apply to IBM
tape drives.
Known Issues 9
Page 10
Release Notes
Document 6-01378-14 Rev A
March 2010
Change
Request
Number
Service
Request
Number
Description Workaround
25651 If a tape drive firmware update fails
when using a firmware update method
other than autoleveling, the library
may incorrectly generate RAS ticket
T112 - Invalid T ape Drive Firmware Image
in addition to correctly generating RAS
ticket
T109 - Tape Drive Firmware
Update Failure.
25964 SR1070246 If a library is upgraded and fails to
initialize upon reboot, the snapshot
name will be incorrect.
27092 Occasionally the FC I/O blade serial
number is reported incorrectly on the
Tools - I/O Blade Information screen
(
Tools > I/O Blade Info).
27320 The library user interface lacks a means
to initiate a failover/failback operation
to switch the current library control
path back to the previously failing
drive.
Ignore T112, and follow T109.
Use the snapshot as-is. Snapshot
information is correct other than the
name. Correct the hardware issue that is
causing library not to initialize.
If the serial number ends with “uADIC”
ignore the “uADIC”. The rest of the
serial number is correct.
Toggle the control path failover settings
as follows:
1) From the Web client, navigate to Setup
> Control Path
2) Set the current control path drive as
.
the failover drive, and set the current
failover drive as the control path drive.
3) Click Apply.
4) Switch the settings back to how they
were originally.
5) Click Apply.
27679 SR1115098 The operator panel becomes
unresponsive.
27906 The library user interface does not
recognize LTO-5 WORM media
barcodes ending in “LV”. The library
user interface allows imports and
exports, but not move, load, or unload
commands.
10 Known Issues
Reboot the library.
The ISV application recognizes these
barcodes. Use the ISV to move, load, and
unload these tape cartridges.
Page 11
Release Notes
Document 6-01378-14 Rev A
March 2010
Firmware Versions 0
The table below lists firmware code for the last several releases.
Board
Scalar i500
Li
brary
Release
i6 580G.GS003 6.80 650Q.GU014 with
i5.1 571G.GS002 6.73 630Q.GU008 with
i5 570G.GS025 6.73 630Q.GU008 with
i4 520G.GS003 6.66 610Q.GU005 with
i3.1 500G.GS004 6.53 591Q.GU004 with
i3 500G.GS002 6.52 590Q.GU001 with
SP4.2 420G.GS005 6.42 570Q.GU002 with
Firmware
420G.GS006 6.42 570Q.GU002 with
ort
Supp
Package
(BSP) UDS Firmware
30A.GU001 boot
4
30A.GU001 boot
4
30A.GU001 boot
4
30A.GU001 boot
4
30A.GU001 boot
4
30A.GU001 boot
4
30A.GU001 boot
4
30A.GU001 boot
4
FibreChannel
I/O Blade
Firmware
V05100201
V05090501
V05090501
V05080801
V05080201
V05080201
V05071101
V05071102
SP4 410G.GS007 6.39 550A.GU003 with
30A.GU001 boot
4
i2 400G.GS010 6.32 530A.GU004 with
30A.GU001 boot
4
Firmware Versions 11
V05070901
V05070504
Page 12
Release Notes
Document 6-01378-14 Rev A
March 2010
Documentation 0
Documentation pertaining to this product is located at:
http://www.quantum.com/ServiceandSupport/
SoftwareandDocumentationDownloads/SI500/Index.aspx#Documentation
Document Number Document Title
6-01733-xx Scalar i500 Site Planning Guide
6-01210-xx Scalar i500 User’s Guide
6-01811-xx Scalar i500 User’s Guide Addendum
6-01741-xx Scalar i500 Getting Started Guide
6-01385-xx Scalar i500 Unpacking Instructions (5U)
6-01524-xx Scalar i500 Unpacking Instructions (9U)
6-01525-xx Scalar i500 Unpacking Instructions (14U)
6-00423-xx Quantum Intelligent Libraries SCSI Reference Guide
6-01370-xx Scalar i500 Basic SNMP Reference Guide
6-01317-xx Quantum Intelligent Libraries SMI-S Reference Guide
6-00676-xx Quantum SNC Firmware 4 and 5 User’s Guide
6-01739-xx Scalar i500 Library Firmware Upgrade Instructions
6-01740-xx Scalar i500 Tape Drive Firmware Upgrade Instructions
6-01844-xx Library Service Utility Installation Instructions
6-00618-xx System, Safety, and Regulatory Information Guide
6-66914-xx Scalar i500 Generic CRU Instruction Sheet
To order a copy of the source code covered by the Open Source Licenses, contact
the
Quantum Technical Assistance Center. Refer to
The following documents were updated for this release:
• Scalar i500 Site Planning Guide
Contacting Quantum below.
• Scalar i500 User’s Guide
• Scalar i500 Getting Started Guide
• Quantum Intelligent Libraries SCSI Reference Guide
• Scalar i500 Basic SNMP Reference Guide
• Quantum Intelligent Libraries SMI-S Reference Guide
12 Documentation
Page 13
Release Notes
Document 6-01378-14 Rev A
March 2010
• Scalar i500 Generic CRU Instruction Sheet
• Scalar i500 Library Firmware Upgrade Instructions
• Scalar i500 Tape Drive Firmware Upgrade Instructions
Contacting Quantum 0
More information about this product is available on the Service and Support
website at
contains a collection of information, incl
questions (FAQs). You can also access software, firmware, and drivers through
this site.
www.quantum.com/support. The Service and Support Website
uding answers to frequently asked
For further assistance, or if training is desired,
North America and Mexico 1-800-827-3822
Europe, Middle East, and Africa 00800-9999-3822
Worldwide Support
To open a Service Request: www.quantum.com/osr
Quantum Corporation www.quantum.com
http://www.quantum.com/
ServiceandSupport/Contacts/
worldwide/Index.aspx
contact Quantum:
Contacting Quantum 13
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