Quantum Scalar i40 User Manual

Quantum Scalar i40 and Scalar i80
6-66545-001 Rev B
Quantum Scalar i40 and Scalar i80
Scalar Libraries
User’s Guide User’s Guide User’s Guide User’s Guide
ii Quantum Scalar i40 and Scalar i80 User’s Guide
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Specifications are subject to change without notice.
Quantum Scalar i40 and Scalar i80 User’s Guide iii
Contents
Preface xix
Chapter 1 Description 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Library Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Robotic System and Barcode Scanner . . . . . . . . . . . . . . . . . . . . 3
Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
System Control Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Control Path Modification. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Support for WORM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Licensable Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Capacity on Demand (COD) . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Advanced Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
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iv Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 2 Initial Installation and Setup 13
Required Tools and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unpacking the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessory Kit Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing the Library in a Rack or Desktop Kit . . . . . . . . . . . . . . . . . . . 18
Installing Tape Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting the Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Turning the Library ON and Configuring Network Settings . . . . . . . . . 19
Accessing the Library Via the Web Client. . . . . . . . . . . . . . . . . . . . . . . 25
Configuring Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Importing Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Saving the Library Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring the Host Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 3 Understanding the User Interface 27
Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Operator Panel Layout and Functions . . . . . . . . . . . . . . . . . . . 28
Navigating and Editing on the Operator Panel . . . . . . . . . . . . 30
Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sorting Information In Tables . . . . . . . . . . . . . . . . . . . . . . . . . 32
Web Client Layout and Functions . . . . . . . . . . . . . . . . . . . . . . 32
Web Client Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
System Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Subsystem Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Menu Trees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
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Quantum Scalar i40 and Scalar i80 User’s Guide v
Chapter 4 Configuring the Library 39
Using the Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Library Host Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Default Gateway, Subnet Mask, Network Prefix, and
DNS Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Registering External Management Applications . . . . . . . . . . . 46
Enabling SNMP Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Enabling SNMP Authentication Traps . . . . . . . . . . . . . . . . . . . 47
Modifying the SNMP Community String . . . . . . . . . . . . . . . . . 48
Downloading the SNMP MIB. . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . . 49
Setting the Date and Time Manually. . . . . . . . . . . . . . . . . . . . 50
Setting the Date and Time Using the Network Time
Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting the Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting Daylight Saving Time . . . . . . . . . . . . . . . . . . . . . . . . . 51
Working With Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Automatically Creating Partitions . . . . . . . . . . . . . . . . . . . . . . 53
Manually Creating Partitions. . . . . . . . . . . . . . . . . . . . . . . . . . 55
Modifying Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Deleting Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Viewing the Current Partitions . . . . . . . . . . . . . . . . . . . . . . . . 58
Changing Access to Partitions. . . . . . . . . . . . . . . . . . . . . . . . . 59
Taking a Partition Online or Offline. . . . . . . . . . . . . . . . . . . . . 59
Configuring Cleaning Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring I/E Station Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring Tape Drive Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Configuring Control Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Adding or Upgrading Licensable Features . . . . . . . . . . . . . . . . . . . . . . 68
Viewing Your License Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Viewing Installed Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
About License Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
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vi Quantum Scalar i40 and Scalar i80 User’s Guide
Obtaining a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Applying a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Working With E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Creating E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 72
Modifying E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . 73
Deleting E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring the Library E-Mail Account. . . . . . . . . . . . . . . . . . . . . . . . 74
Setting Customer Contact Information . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring the Service Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Working With Local User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Using the Web Client Default Administrative User Account . . 79
Privilege Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Creating Local User Accounts on the Web Client . . . . . . . . . . 81
Modifying Local User Accounts on the Web Client . . . . . . . . . 82
Deleting Local User Accounts on the Web Client . . . . . . . . . . 82
Enabling and Creating Passwords on the Operator Panel . . . . 83
Disabling Passwords on the Operator Panel . . . . . . . . . . . . . . 85
Modifying Passwords on the Operator Panel . . . . . . . . . . . . . 85
Resetting Passwords on the Operator Panel . . . . . . . . . . . . . . 86
Working With LDAP User Accounts (Remote Authentication) . . . . . . . 86
Local Authentication vs. Remote Authentication . . . . . . . . . . 86
Using Microsoft Active Directory. . . . . . . . . . . . . . . . . . . . . . . 87
LDAP Server Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Enabling and Configuring LDAP on the Library. . . . . . . . . . . . 88
Configuring Kerberos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Generating the Kerberos Service Keytab File . . . . . . . . . . . . . . 91
Setting the Session Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Unload Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Logical Serial Number Addressing. . . . . . . . . . . . . . . . . . . . . . 94
Manual Cartridge Assignment . . . . . . . . . . . . . . . . . . . . . . . . 95
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
SMI-S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configuring Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
SSH Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Internet Control Message Protocol (ICMP) . . . . . . . . . . . . . . . 98
Remote Access Via Web Client . . . . . . . . . . . . . . . . . . . . . . . . 98
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Quantum Scalar i40 and Scalar i80 User’s Guide vii
Remote Service Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Saving and Restoring the Library Configuration . . . . . . . . . . . . . . . . 100
Saving the Library Configuration . . . . . . . . . . . . . . . . . . . . . 101
Restoring the Library Configuration . . . . . . . . . . . . . . . . . . . 101
Registering the Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Chapter 5 Performing Library Operations 103
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Simultaneous Logins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Logging In for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . 104
Logging In Using the Operator Panel . . . . . . . . . . . . . . . . . . 104
Logging In Via the Web Client . . . . . . . . . . . . . . . . . . . . . . . 105
Logging In When LDAP or Kerberos is Enabled . . . . . . . . . . . 105
Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Shutting Down, Restarting, Turning Off, and Removing Power. . . . . 107
Shutting Down the Library . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Restarting the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Turning Off the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Completely Removing Library Power. . . . . . . . . . . . . . . . . . . 111
Emergency Power-off Procedure. . . . . . . . . . . . . . . . . . . . . . 112
Taking the Library Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Unlocking the I/E Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Releasing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Releasing Magazines via the User Interface. . . . . . . . . . . . . . 115
Releasing Magazines Manually . . . . . . . . . . . . . . . . . . . . . . . 116
Performing Media Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Importing Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Bulk Loading Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . 121
Moving Tape Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Exporting Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Loading Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Unloading Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Valid Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
About AutoClean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Enabling AutoClean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
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viii Quantum Scalar i40 and Scalar i80 User’s Guide
Importing Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . 131
Exporting Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . 133
Manually Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . 134
Taking a Tape Drive Online or Offline . . . . . . . . . . . . . . . . . . . . . . . . 137
Chapter 6 Getting Information About the Library 139
Viewing Library Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Viewing the Library Configuration Report . . . . . . . . . . . . . . . . . . . . . 141
Saving and E-mailing the Library Configuration Record. . . . . . . . . . . 143
Saving the Configuration Record . . . . . . . . . . . . . . . . . . . . . 144
E-mailing the Configuration Record . . . . . . . . . . . . . . . . . . . 145
Viewing the Network Settings Report . . . . . . . . . . . . . . . . . . . . . . . . 145
Viewing the Logged in Users Report . . . . . . . . . . . . . . . . . . . . . . . . . 146
Viewing the All Slots Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Viewing, Saving, and E-mailing Logs. . . . . . . . . . . . . . . . . . . . . . . . . 148
Cleaning Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Diagnostic Tickets Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Tape Drive Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Viewing Library Information on the Operator Panel . . . . . . . . . . . . . 151
Viewing Partition Information. . . . . . . . . . . . . . . . . . . . . . . . 151
Viewing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Viewing the Date, Time, and Time Zone . . . . . . . . . . . . . . . . 152
Viewing Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Using Advanced Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Required Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Using the Reports and Understanding the Data . . . . . . . . . . 153
Loading and Reloading Advanced Reporting Data . . . . . . . . 154
Configuring the Drive Resource Utilization Report . . . . . . . . 154
Configuring the Media Integrity Analysis Report. . . . . . . . . . 156
Saving and E-mailing Advanced Reporting Data . . . . . . . . . . 157
Creating and Using a Template. . . . . . . . . . . . . . . . . . . . . . . 158
Deleting Advanced Reporting Data. . . . . . . . . . . . . . . . . . . . 158
Viewing the Open Source License Agreement . . . . . . . . . . . . . . . . . . 159
Viewing the Copyright Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
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Quantum Scalar i40 and Scalar i80 User’s Guide ix
Chapter 7 Updating Firmware 161
Upgrading Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Updating and Autoleveling Tape Drive Firmware . . . . . . . . . . . . . . . 164
About Tape Drive Firmware Autoleveling . . . . . . . . . . . . . . . 164
Uploading Tape Drive Firmware Used in Autoleveling. . . . . . 166
Deleting Tape Drive Firmware Used in Autoleveling . . . . . . . 168
Initiating Tape Drive Firmware Autoleveling . . . . . . . . . . . . . 169
Chapter 8 Installing, Removing, and Replacing Components 171
Taking ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Connecting Library Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Installing the Rack Mount Kit (Rail Kit) . . . . . . . . . . . . . . . . . . . . . . . 174
Supported Rack Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Rack Mount Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Installing the Rack Mount Shelves. . . . . . . . . . . . . . . . . . . . . 177
Installing the Library In a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Removing the Library From a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Installing the Library in a Desktop Kit . . . . . . . . . . . . . . . . . . . . . . . . 189
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Removing the Library from a Desktop Kit . . . . . . . . . . . . . . . . . . . . . 197
Removing and Replacing the Front Bezel. . . . . . . . . . . . . . . . . . . . . . 198
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Bezel Replacement Kit Contents . . . . . . . . . . . . . . . . . . . . . . 198
Bezel Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . 198
Removing and Replacing the Chassis. . . . . . . . . . . . . . . . . . . . . . . . . 202
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Removing and Installing a Filler Plate . . . . . . . . . . . . . . . . . . . . . . . . 213
Removing and Installing a Tape Drive Filler Plate . . . . . . . . . 213
Removing and Installing a Power Supply Filler Plate . . . . . . . 214
Contents
x Quantum Scalar i40 and Scalar i80 User’s Guide
Removing and Replacing a Magazine . . . . . . . . . . . . . . . . . . . . . . . . 215
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Magazine Replacement Kit Contents . . . . . . . . . . . . . . . . . . 215
Creating a Backup Map of Cartridge Locations . . . . . . . . . . . 216
Removing the Magazine from the Library . . . . . . . . . . . . . . . 216
Installing the Magazine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Removing and Installing a Power Supply. . . . . . . . . . . . . . . . . . . . . . 220
Replacing a Power Supply in a Single-Power-Supply
System (Scalar i40 and Scalar i80). . . . . . . . . . . . . . . . . . . . . 221
Adding or Replacing a Redundant Power Supply on the
Scalar i80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Removing and Replacing the System Control Board . . . . . . . . . . . . . 223
Replacing the System Control Board . . . . . . . . . . . . . . . . . . . 224
Installing Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Restoring the Library Configuration . . . . . . . . . . . . . . . . . . . 228
Manually Reconfiguring the Library . . . . . . . . . . . . . . . . . . . 229
Removing and Replacing a Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . 231
Preparing Partitions and Control Paths . . . . . . . . . . . . . . . . . 231
Removing a Tape Drive from the Library . . . . . . . . . . . . . . . . 232
Installing a Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Packaging the Library for Moving or Shipping. . . . . . . . . . . . . . . . . . 237
Packaging Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Creating a Backup Map of Cartridge Locations . . . . . . . . . . . 237
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Replacing the Robot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Chapter 9 Troubleshooting 243
About Diagnostic Tickets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Viewing, Closing, and Resolving Diagnostic Tickets . . . . . . . 245
Capturing the Library Snapshot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Troubleshooting Library “Not Ready” Messages . . . . . . . . . . . . . . . . 248
“Not Ready” Messages on the Operator Panel . . . . . . . . . . . 248
“Not Ready” Messages on the Web Client . . . . . . . . . . . . . . 248
Retrieving Tape Drive Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Interpreting LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
System Control Board LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . 252
Contents
Quantum Scalar i40 and Scalar i80 User’s Guide xi
Tape Drive/Sled LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Power Supply LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Running the Installation and Verification Test (IVT). . . . . . . . . . . . . . 255
Running the IVT Diagnostic Subtests Individually – Robotics,
Tape Drive, and Magazine Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Running the Random Move Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Performing Library Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Resetting a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Robotics Get/Put Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Resetting Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Chapter 10 Working With Cartridges and Barcodes 263
Handling Cartridges Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Write-Protecting Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Barcode Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Installing Barcode Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Appendix A Specifications 269
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Air Clearance Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Communication Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Supported Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Supported Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Supported Internet Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Appendix B Tape Alert Flag Descriptions 275
Contents
xii Quantum Scalar i40 and Scalar i80 User’s Guide
Appendix C Disposal of Electrical and Electronic Equipment 285
Glossary 287
Index 297
Quantum Scalar i40 and Scalar i80 User’s Guide xiii
Figures
Figure 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Figure 2 Scalar i40 Internal Layout and Magazine Slot
Location Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Figure 3 Scalar i80 Internal Layout and Magazine Slot
Location Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Figure 4 Scalar i80 Back Panel Components . . . . . . . . . . . . . . . . . . . 9
Figure 5 Scalar i80 Back Panel Components . . . . . . . . . . . . . . . . . . . 9
Figure 6 Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 7 Pushing Down on Thumbscrews to Release Robot . . . . . . 16
Figure 8 Removing the Robot Restraint . . . . . . . . . . . . . . . . . . . . . 17
Figure 9 Turning on the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 10 Setup Wizard – Initial Screen . . . . . . . . . . . . . . . . . . . . . . 20
Figure 11 Setup Wizard – Date/Time Screen . . . . . . . . . . . . . . . . . . 21
Figure 12 Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . 22
Figure 13 Setup Wizard – Setup Network Screen . . . . . . . . . . . . . . . 22
Figure 14 Setup Wizard – Licenses Screen . . . . . . . . . . . . . . . . . . . . 23
Figure 15 Setup Wizard – Current Configuration Screen . . . . . . . . . 24
Figure 16 Setup Wizard Complete . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 17 Operator Panel User Interface - Home Page . . . . . . . . . . . 28
Figures
xiv Quantum Scalar i40 and Scalar i80 User’s Guide
Figure 18 Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . 31
Figure 19 Web Client User Interface - Home Page . . . . . . . . . . . . . . 33
Figure 20 Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 21 Web Client Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Figure 22 Shutdown in Progress Message . . . . . . . . . . . . . . . . . . . 108
Figure 23 Ready to Power Down Message . . . . . . . . . . . . . . . . . . . 108
Figure 24 Ready to Power Down Message . . . . . . . . . . . . . . . . . . . 109
Figure 25 Series of Restart Messages . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 26 Magazine Unlocked Message . . . . . . . . . . . . . . . . . . . . . 114
Figure 27 Magazine Unlocked Message . . . . . . . . . . . . . . . . . . . . . 115
Figure 28 Magazine Release Latch Access . . . . . . . . . . . . . . . . . . . 117
Figure 29 Saving and E-mailing the Report Data . . . . . . . . . . . . . . 157
Figure 30 Template and Report Data Functions . . . . . . . . . . . . . . . 159
Figure 31 Reinstalled Components . . . . . . . . . . . . . . . . . . . . . . . . . 174
Figure 32 Rack Mount Shelf Depth Requirements . . . . . . . . . . . . . 178
Figure 33 Assembling the Left and Right Rack Mount Shelves . . . . 179
Figure 34 Rail Adapter Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Figure 35 Assembling the Left-Hand Rack Mount Shelf . . . . . . . . . 181
Figure 36 Installing the Rack Mount Shelves . . . . . . . . . . . . . . . . . 183
Figure 37 Tightening the Rack Mount Shelves . . . . . . . . . . . . . . . . 184
Figure 38 Location for Installing the Clip Nut or Cage Nut. . . . . . . 186
Figure 39 Magazine Release Latch Access Holes. . . . . . . . . . . . . . . 187
Figure 40 Securing the Scalar i40 and Scalar i80 in the Rack . . . . . 188
Figure 41 Desktop Kit, Scalar i40 and Scalar i80. . . . . . . . . . . . . . . 190
Figure 42 Magazine Release Latch Access Holes. . . . . . . . . . . . . . . 193
Figure 43 Location of Rubber Feet on Bottom of Library . . . . . . . . 194
Figure 44 Installing the side panels . . . . . . . . . . . . . . . . . . . . . . . . 196
Figure 45 Installing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . 197
Figure 46 Bezel Screw Locations on Bottom of Library. . . . . . . . . . 200
Figures
Quantum Scalar i40 and Scalar i80 User’s Guide xv
Figure 47 Bezel Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Figure 48 Components to Remove . . . . . . . . . . . . . . . . . . . . . . . . . 206
Figure 49 Removing the Robot Restraint . . . . . . . . . . . . . . . . . . . . 207
Figure 50 Restraining the Robot. . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Figure 51 Reinstalled Components . . . . . . . . . . . . . . . . . . . . . . . . . 212
Figure 52 Filler Plates Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Figure 53 Magazine Release Latch Access Holes. . . . . . . . . . . . . . . 217
Figure 54 Proper Orientation (Right-Side Magazine) . . . . . . . . . . . 218
Figure 55 Removing/Installing the Magazine Bezel. . . . . . . . . . . . . 219
Figure 56 Single Power Supply System. . . . . . . . . . . . . . . . . . . . . . 221
Figure 57 Redundant Power Supply System . . . . . . . . . . . . . . . . . . 221
Figure 58 Ethernet Port Locations on the SCB . . . . . . . . . . . . . . . . 226
Figure 59 Acceptable Installation Locations for Full-Height
Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Figure 60 Installing a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Figure 61 Restraining the Robot. . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Figure 62 Packing the Library for Shipping. . . . . . . . . . . . . . . . . . . 241
Figure 63 Front Panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Figure 64 System Control Board LEDs. . . . . . . . . . . . . . . . . . . . . . . 252
Figure 65 Fibre Channel Tape Drive LEDs . . . . . . . . . . . . . . . . . . . . 254
Figure 66 Power Supply LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Figures
xvi Quantum Scalar i40 and Scalar i80 User’s Guide
Quantum Scalar i40 and Scalar i80 User’s Guide xvii
Ta b l e s
Table 1 Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Table 2 Operator Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . 28
Table 3 Web Client Screen Elements . . . . . . . . . . . . . . . . . . . . . . . 34
Table 4 Fibre Channel Tape Drive Configurable Settings . . . . . . . . 65
Table 5 Base Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Table 6 Library Installed in a Desktop Kit . . . . . . . . . . . . . . . . . . 270
Table 7 Tape Alert Flag Severity Codes . . . . . . . . . . . . . . . . . . . . 275
Table 8 Tape Alert Flag Descriptions . . . . . . . . . . . . . . . . . . . . . . 276
Tables
xviii Quantum Scalar i40 and Scalar i80 User’s Guide
Quantum Scalar i40 and Scalar i80 User’s Guide xix
Preface
This manual introduces the Quantum Scalar® i40 and Scalar i80 and discusses:
• System operations
• Configuration
• Web and operator panel interface
• Installation and replacement
• Basic troubleshooting
Audience This manual is written for Scalar i40 and Scalar i80 operators, system
administrators, and field service engineers.
Document Organization Following is a brief description of chapter contents.
Chapter
1, Description provides a physical description of the library,
its components, and major features.
Chapter
2, Initial Installation and Setup explains how to install and
configure your library.
Chapter
3, Understanding the User Interface describes the
appearance and function of the operator panel and Web client.
Preface
xx Quantum Scalar i40 and Scalar i80 User’s Guide
Chapter 4, Configuring the Library provides instruction and description for all the configurable features of the library.
Chapter
5, Performing Library Operations explains how to run the
library from the operator panel and Web client.
Chapter
6, Getting Information About the Library describes all of
the reporting features on the library.
Chapter
7, Updating Firmware describes how to upgrade library
firmware and install and autolevel tape drive firmware.
Chapter
8, Installing, Removing, and Replacing Components
provides detailed instruction on how to install, remove, and replace all the physical components of the library
.
Chapter
9, Troubleshooting describes the library’s troubleshooting
tools, including diagnostic tickets, LEDs, and tests.
Chap
ter
10, Working With Cartridges and Barcodes provides basic
information about how to label and care for media used in the library
.
Appendix
A, Specifications provides physical, environmental, power,
and other specifications about the library
, tape drives, and media.
Appendix
B, TapeAlert Flag Descriptions lists all the Tape Alerts you
may encounter in a diagnostic ticket.
Appendix
C, Disposal of Electrical and Electronic Equipment
provides information on disposing and recycling.
The document concludes with a glossary and index.
Notational Conventions This manual uses the following conventions:
Convention Example
File and directory names, menu comman
ds, button names, and window names are shown in bold font.
/data/upload
Menu names separated by arrows i
nd
icate a sequence of menus to be
navigated.
Utilities > Firmware
Preface
Quantum Scalar i40 and Scalar i80 User’s Guide xxi
The following formats indicate important information:
Note: Note emphasizes important information related to the main
topic.
Caution: Caution indicates potential hazards to equipment or data.
WARNING: Warning indicates potential hazards to personal safety.
• Right side of the system — Refers to the right side as you face the component being described.
• Left side of the system — Refers to the left
side as you face the
component being described.
Product Safety Statements
Quantum will not be held liable for damage arising from unauthorized use of the product. The user assumes all risk in this aspect.
This unit is engineered and manufactured to meet all safety and regu
latory requirements. Be aware that improper use may result in bodily injury, damage to the equipment, or interference with other equipment.
The
System, Safety, and Regulatory Information Guide
is located on the
Scalar i40 and Scalar i80 documentation and training CD.
WARNING: Before operating this product, read all instructions and
warnings in this document and in the
System, Safety, and
Regulatory Information Guide
.
Preface
xxii Quantum Scalar i40 and Scalar i80 User’s Guide
Preface
Quantum Scalar i40 and Scalar i80 User’s Guide xxiii
Related Documents The following Quantum documents are also available for Scalar i40 and
Scalar i80 systems:
Document No. Document Title
6-66546-xxx
Scalar i40 and Scalar i80 Quick Start Guide
6-66547-xxx
Scalar i40 and Scalar i80 Release Notes
6-00618-xx
System, Safety, and Regulatory Information
6-66773-xx
Scalar i40 and Scalar i80 Basic SNMP Reference Guide
6-00423-xx
Quantum Intelligent Libraries SCSI Reference Guide
6-01317-xx
Quantum Intelligent Libraries SMI-S Reference Guide
For the most up to date product information and documentation, see:
http://www.quantum.com/ServiceandSupport/Index.aspx
SCSI-2 Specification
The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from:
Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740
Preface
xxiv Quantum Scalar i40 and Scalar i80 User’s Guide
Contacts Quantum company contacts are listed below.
Quantum Corporate Headquarters
To order documentation on the Scalar i40 or Scalar i80 or other products, contact:
Quantum Corporation
(Corporate Headquarters)
1650 Technology Drive, Suite 700 San Jose, CA 95110-1382
Technical Publications
To comment on existing documentation send e-mail to:
doc-comments@quantum.com
Quantum Home Page
Visit the Quantum home page at:
http://www.quantum.com
Getting More Information or Help
StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and diagnostics technologies with cross­environment, multi-vendor expertise to resolve backup issues faster and at lower cost.
Accelerate service issue resolution with these exclusive Quantum StorageCare services:
Service and Support Web site -
Register products, license software, browse Quantum Learning courses, check backup software and operating system support, and locate manuals, FAQs, firmware downloads, product updates and more in one convenient location. Benefit today at:
http://www.quantum.com/ServiceandSupport/Index.aspx
eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via e-mail. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a
Preface
Quantum Scalar i40 and Scalar i80 User’s Guide xxv
comprehensive repository of product support information. Sign up today at:
http://www.quantum.com/osr
StorageCare Guardian - Securely links Quantum hardware and the
diagnostic data from the surrounding storage ecosystem to Quantum's Global Services Team for faster, more precise root cause diagnosis. StorageCare Guardian is simple to set up through the internet and provides secure, two-way communications with Quantum’s Secure Service Center. More StorageCare Guardian information can be found at:
http://www.quantum.com/ServiceandSupport/Services/ GuardianInformation/Index.aspx
For further assistance, or if training is desired, contact Quantum Customer Support Center:
United States 800-284-5101 (toll free)
949-725-2100
EMEA 00800-4-782-6886 (toll free)
+49 6131 3241 1164
APAC +800 7826 8887 (toll free)
+603 7953 3010
For worldwide support:
http://www.quantum.com/ServiceandSupport/Index.aspx
Worldwide End-User Product Warranty
For more information on the Quantum Worldwide End-User Standard Limited Product Warranty:
http://www.quantum.com/pdf/QuantumWarranty.pdf
Preface
xxvi Quantum Scalar i40 and Scalar i80 User’s Guide
Quantum Scalar i40 and Scalar i80 User’s Guide 1
Chapter 1
Description
This chapter covers the layout and basic functionality of the library, including:
Overview
Library Components
Standard Features
Licensable Features
Overview
The Scalar i40 and i80 tape libraries automate the retrieval, storage, and management of tape cartridges. Tape cartridges are stored in the library and mounted and dismounted from tape drives using firmware running on the library or software running on the host systems.
See Appendix
A, Specifications for library capacity and a list of tape
drives and media supported by the Scal
ar i40 and Scalar i80 libraries.
Chapter 1: Description Library Components
2 Quantum Scalar i40 and Scalar i80 User’s Guide
Library Components
Front Panel Figure 1 illustrates the features of the operator panel. The picture shows
the Scalar i40, but the features are the same on the Scalar i80. These features are descr
ibed in Tab le
1.
Figure 1 Front Panel
Operator panel screen
Ticket indicator LED
Power-on LED
Power button
Navigation/selection buttons
Table 1 Front Panel Features
Feature Description
Operator panel scre
en
The operator panel displays library status information and allows you to access the library menus. These menus allow you to view or change the library settings and run diagnostic tests. For more information, see
Operator Panel on page 27.
Chapter 1: Description
Library Components
Quantum Scalar i40 and Scalar i80 User’s Guide 3
Robotic System and Barcode Scanner
The robotic system identifies and moves the cartridges between the storage slots, tape drives, and the I/E station. The robotic arm (picker) has picker fingers that enable it to grab tape cartridges and move them into and out of slots and tape drives.
A barcode scanner is attached to the library’s robotic hand
. This barcode scanner automatically identifies the slots and cartridges in the library, if the cartridges are fitted with acceptable barcode labels.
Each tape cartridge must contain a unique, matching-readable barcode that the ba
rcode scanner reads during the inventory process. During the inventory process, the barcode scanner reads the barcode labels on the tape cartridges and empty slots to identify the types of tape cartridges that are installed in the library.
Tape cartridges cannot have duplicate barcode labels. This bar
code identifies the cartridge. The library stores the physical location of the tape cartridge in an inventory database. All library or host requests typically reference the location of the tape cartridges based on this
Four naviga­tion/selection buttons
These buttons, in combination with the operator panel display
, are used to scroll through screens and select options or commands. The functionality of these buttons changes depending on the currently displayed operator panel screen.
Ticket indica­tor LED
Indicates whether a diagnostic ticket exists on the library
. See
Front Panel LEDs on page 251 and About Diagnostic Tickets on page 244 for more informa-
tion.
Power-on LED Indicates whether library power is on or off. See
Front Panel LEDs on page 251 for more information.
Power button Push-button that turns the library on or off.
Turning off the library using the power button turns off th
e robot and operator panel, but power still
runs to the power supplies. See
Shutting Down, Restarting, Turning Off, and Removing Power on
page 107 for instructions on how to shut down the library safely.
Feature Description
Chapter 1: Description Library Components
4 Quantum Scalar i40 and Scalar i80 User’s Guide
barcode number. Barcode labels are mandatory and must adhere to specific standards. For more information on barcodes, see
Chapter 10,
Working With Cartridges and Barcodes.
Robots can only be replaced by a Quantum Support technician.
Magazines Magazines are removable and contain storage and import/export
station slots for cartridges. Each magazine has 20 slots, arranged in four columns of five slots each. The Scalar i40 contains two magazines; the Scalar i80 contains four. The right magazines provide up to five slots each for use as an import/export (I/E) station. For more information on I/ E stations, see
Configuring I/E Station Slots on page 63.
The library will run if one or more magazi
nes is open or removed; however, it runs at reduced speed. The library will not move a cartridge to an open or removed magazine, but it will move a cartridge to any of the other installed magazines.
You can open the magazines using library software or manually. For in
formation, see
Releasing Magazines on page 114.
For information on removing and replacing magazines, see
Removing
and Replacing a Magazine on page 215.
Magazine Slot Location Coordinates
Each slot in the installed magazine is numbered with location coordinates. The library location coordinate contains three digits as follows: [Magazine],[Column],[Slot]. Figure
2 and Figure 3 show the
magazines and list all of the location coordinates.
Ma
gazine — Library magazine level is represented by the first digit
of a library coordinate. In a Scalar i40, there is only one level of magazine. The coordinate is always zero. In a Scalar i80 library, the bottom magazines are indicated by a zero; the top magazines are indicated by the number 1.
Column — A storage column
is a group of slots arranged vertically in the library. Columns are represented by the second digit of a library coordinate. Columns are identified relative to the front left of the library. The column in the front left of the library is number 1. The column numbering continues around the library in a clockwise direction. The I/E station column is always number 8.
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