Quantum Scalar i40, Scalar i80 User's Guide

User’s Guide

Quantum Scalar

40 and Scalar i80

6-66545-10 Rev A

Scalar i40 and Scalar i80 User’s Guide, 6-66545-10 Rev A, August 2014, Product of U.S.A.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

Printed in USA.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum, the Quantum logo, and Scalar are registered trademarks of Quantum Corporation, registered in the U.S.A. and other countries.

Preserving the World’s Most Important Data. Yours., StorageCare, and Vision are trademarks of Quantum.

LTO and Ultrium are trademarks of , IBM, and Quantum in the U.S.A. and other countries. All other trademarks are the property of their respective companies.

Specifications are subject to change without notice.

ii Quantum Scalar i40 and Scalar i80 User’s Guide

Preface xix

Taking ESD Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

Worldwide End-User Product Warranty . . . . . . . . . . . . . . . . xxvi

Scalar i40 and i80 Supported Versions . . . . . . . . . . . . . . . . .xxvii

Chapter 1 Description 1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Library Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Robotic System and Barcode Scanner . . . . . . . . . . . . . . . . . . . . 3

Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

System Control Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Control Path Modification. . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Support for WORM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Licensable Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Capacity on Demand (COD) . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Quantum Scalar i40 and Scalar i80 User’s Guide iii

Contents

Advanced Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Encryption Key Management . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 2 Unpacking the Library 15

Chapter 3 Understanding the User Interface 19

Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Operator Panel Layout and Functions . . . . . . . . . . . . . . . . . . . 20

Navigating and Editing on the Operator Panel . . . . . . . . . . . . 25

Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Sorting Information in Tables . . . . . . . . . . . . . . . . . . . . . . . . . 27

Web Client Layout and Functions . . . . . . . . . . . . . . . . . . . . . . 27

Web Client Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

System Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Subsystem Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Menu Trees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 4 Configuring the Library 35

Using the Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Library Host Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Default Gateway, Subnet Mask, Network Prefix, and DNS

Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Registering External Management Applications . . . . . . . . . . . 42

Enabling SNMP Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Enabling SNMP Authentication Traps . . . . . . . . . . . . . . . . . . . 44

Modifying the SNMP Community String . . . . . . . . . . . . . . . . . 45

Downloading the SNMP MIB. . . . . . . . . . . . . . . . . . . . . . . . . . 45

iv Quantum Scalar i40 and Scalar i80 User’s Guide

Contents

Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . . 46

Setting the Date and Time Manually. . . . . . . . . . . . . . . . . . . . 47

Setting the Date and Time Using the Network Time Protocol . 47

Setting the Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Setting Daylight Saving Time . . . . . . . . . . . . . . . . . . . . . . . . . 49

Working With Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Automatically Creating Partitions . . . . . . . . . . . . . . . . . . . . . . 51

Manually Creating Partitions. . . . . . . . . . . . . . . . . . . . . . . . . . 52

Modifying Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Deleting Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Viewing the Current Partitions . . . . . . . . . . . . . . . . . . . . . . . . 56

Changing Access to Partitions. . . . . . . . . . . . . . . . . . . . . . . . . 57

Taking a Partition Online or Offline. . . . . . . . . . . . . . . . . . . . . 57

Configuring Cleaning Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Configuring I/E Station Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Configuring Tape Drive Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Configuring Control Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Adding or Upgrading Licensable Features . . . . . . . . . . . . . . . . . . . . . . 68

About License Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Viewing Your License Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Viewing Installed Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Obtaining a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Applying a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Working With E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Creating E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 72

Modifying E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . 73

Deleting E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring the Library E-Mail Account. . . . . . . . . . . . . . . . . . . . . . . . 75

Setting Customer Contact Information . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring the Service Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Working With Local User Accounts and Passwords . . . . . . . . . . . . . . . 79

Using the Web Client Default Administrator Account. . . . . . . 79

Privilege Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Creating Local User Accounts on the Web Client . . . . . . . . . . 81

Modifying Local User Accounts on the Web Client . . . . . . . . . 82

Deleting Local User Accounts on the Web Client . . . . . . . . . . 83

Enabling and Creating Passwords on the Operator Panel . . . . 83

Disabling Passwords on the Operator Panel . . . . . . . . . . . . . . 86

Quantum Scalar i40 and Scalar i80 User’s Guide v

Contents

Modifying Passwords on the Operator Panel . . . . . . . . . . . . . 86

Resetting Passwords on the Operator Panel . . . . . . . . . . . . . . 87

Working With LDAP User Accounts (Remote Authentication) . . . . . . . 87

Local Authentication vs. Remote Authentication . . . . . . . . . . 87

LDAP Server Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Configuring Secure LDAP on the Library . . . . . . . . . . . . . . . . . 89

Configuring LDAP on the Library . . . . . . . . . . . . . . . . . . . . . . 89

Testing LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Configuring Kerberos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Generating the Kerberos Service Keytab File . . . . . . . . . . . . . . 95

Setting the Session Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Unload Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Logical Serial Number Addressing. . . . . . . . . . . . . . . . . . . . . . 98

Manual Cartridge Assignment . . . . . . . . . . . . . . . . . . . . . . . . 99

SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

SMI-S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Power Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Configuring Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

SSH Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Internet Control Message Protocol (ICMP) . . . . . . . . . . . . . . 103

Remote Access Via Web Client . . . . . . . . . . . . . . . . . . . . . . . 104

Remote Service Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

SNMP V1/V2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Saving and Restoring the Library Configuration . . . . . . . . . . . . . . . . 106

Saving the Library Configuration . . . . . . . . . . . . . . . . . . . . . 106

Restoring the Library Configuration . . . . . . . . . . . . . . . . . . . 107

Registering the Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Changing Operator Panel Home Screen View . . . . . . . . . . . . . . . . . . 108

Changing to Alternate Home Screen. . . . . . . . . . . . . . . . . . . 108

Returning to Default Home Screen . . . . . . . . . . . . . . . . . . . . 109

Chapter 5 Advanced Reporting 111

Advanced Reporting Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Required Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

vi Quantum Scalar i40 and Scalar i80 User’s Guide

Contents

Working with Control Path Failover (CPF) . . . . . . . . . . . . . . . . . . . . . 113

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Configuring CPF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Forcing CPF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Using Advanced Reporting Reports . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Configuring the Drive Resource Utilization Report . . . . . . . . 118

Configuring the Media Integrity Analysis Report. . . . . . . . . . 120

Using Advanced Reporting Templates. . . . . . . . . . . . . . . . . . 123

Loading and Reloading Advanced Reporting Data . . . . . . . . 124

Deleting Advanced Reporting Data. . . . . . . . . . . . . . . . . . . . 125

Saving and E-mailing Advanced Reporting Data Files . . . . . . 125

Working with the Media Security Log . . . . . . . . . . . . . . . . . . . . . . . . 126

Configuring Media Security . . . . . . . . . . . . . . . . . . . . . . . . . 127

Viewing, Saving, and E-mailing Media Security Log . . . . . . . 128

Viewing the Media Usage Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Automatically E-mailing Advanced Reporting Reports and Logs . . . . 130

Creating a Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Modifying a Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Deleting a Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Chapter 6 Performing Library Operations 135

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Simultaneous Logins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Logging in for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . 136

Logging in Using the Operator Panel . . . . . . . . . . . . . . . . . . 137

Logging in Via the Web Client . . . . . . . . . . . . . . . . . . . . . . . 137

Logging in When LDAP or Kerberos is Enabled . . . . . . . . . . . 138

Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Shutting Down, Restarting, Turning Off, and Removing Power. . . . . 139

Shutting Down the Library . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Restarting the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Turning Off the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Completely Removing Library Power. . . . . . . . . . . . . . . . . . . 144

Emergency Power-off Procedure. . . . . . . . . . . . . . . . . . . . . . 144

Taking the Library Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Unlocking and Opening the I/E Station . . . . . . . . . . . . . . . . . . . . . . . 145

Quantum Scalar i40 and Scalar i80 User’s Guide vii

Contents

Releasing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Releasing Magazines via the User Interface. . . . . . . . . . . . . . 149

Releasing Magazines Manually . . . . . . . . . . . . . . . . . . . . . . . 150

Performing Media Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Importing Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Bulk Loading Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . 155

Moving Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Exporting Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Loading Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Unloading Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Valid Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

About AutoClean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Enabling AutoClean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Importing Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . 166

Exporting Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . 168

Manually Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . 170

Taking a Tape Drive Online or Offline . . . . . . . . . . . . . . . . . . . . . . . . 172

Chapter 7 Encryption Key Management 175

General Notes About Encryption on the Library . . . . . . . . . . . . . . . . 176

About the EKM License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

KMIP-compliant Encryption Key Management. . . . . . . . . . . . . . . . . . 177

About Key Reuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Configuring Scalar Key Manager (SKM) on the Library . . . . . . . . . . . 179

Step 1: Upgrade Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Step 2: Install the EKM License Key on the Library . . . . . . . . 180

Step 3: Prepare Partitions for Library Managed Encryption. . 180 Step 4: Configure Encryption Settings and Key Server

Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Step 5: Install TLS Communication Certificates on the

Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Step 6: Run EKM Path Diagnostics . . . . . . . . . . . . . . . . . . . . 183

Step 7: Configure Partitions for Library Managed Encryption183

Step 8: Save the Library Configuration . . . . . . . . . . . . . . . . . 186

viii Quantum Scalar i40 and Scalar i80 User’s Guide

Contents

EKM Path Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Failure Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Running Manual EKM Path Diagnostics . . . . . . . . . . . . . . . . 187

Enabling Automatic EKM Path Diagnostics . . . . . . . . . . . . . . 188

Viewing Tape Drive Encryption Settings . . . . . . . . . . . . . . . . . . . . . . 189

Installing TLS Certificates on the Library . . . . . . . . . . . . . . . . . . . . . . 189

Checking for Current Certificates . . . . . . . . . . . . . . . . . . . . . 190

Installing Quantum-Supplied TLS Certificates on the Library. 191

Installing Your Own TLS Certificates on the Library. . . . . . . . 193

Performing Scalar Key Manager Functions Available on the Library . 196

Generating Data Encryption Keys . . . . . . . . . . . . . . . . . . . . . 199

Sharing Encrypted Tape Cartridges . . . . . . . . . . . . . . . . . . . . 203

Exporting Encryption Certificates . . . . . . . . . . . . . . . . . . . . . 204

Importing Encryption Certificates . . . . . . . . . . . . . . . . . . . . . 205

Exporting Data Encryption Keys . . . . . . . . . . . . . . . . . . . . . . 206

Importing Data Encryption Keys . . . . . . . . . . . . . . . . . . . . . . 208

Accessing the SKM Server Logs . . . . . . . . . . . . . . . . . . . . . . . 209

Using the SKM Encryption Key Import Warning Log . . . . . . . 210

Viewing Audit Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Performing KMIP Key Manager Functions on the Library. . . . . . . . . . 213

Viewing and Changing the Active Key Server . . . . . . . . . . . . 213

Chapter 8 Getting Information About the Library 215

Viewing Library Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Viewing the Location of the Robot . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Viewing the Library Configuration Report . . . . . . . . . . . . . . . . . . . . . 220

Saving and E-mailing the Library Configuration Record. . . . . . . . . . . 222

Saving the Configuration Record . . . . . . . . . . . . . . . . . . . . . 223

E-mailing the Configuration Record . . . . . . . . . . . . . . . . . . . 223

Viewing the Network Settings Report . . . . . . . . . . . . . . . . . . . . . . . . 224

Viewing the Logged in Users Report . . . . . . . . . . . . . . . . . . . . . . . . . 224

Viewing the All Slots Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Quantum Scalar i40 and Scalar i80 User’s Guide ix

Contents

Viewing, Saving, and E-mailing Library Logs . . . . . . . . . . . . . . . . . . . 226

Cleaning Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Diagnostic Tickets Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Media Security Log (with Advanced Reporting License) . . . . 228

Media Usage Log (with Advanced Reporting License). . . . . . 228

SKM Encryption Key Import Warning Log (with EKM

License). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Tape Drive Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Viewing Library Information on the Operator Panel . . . . . . . . . . . . . 231

Viewing Partition Information. . . . . . . . . . . . . . . . . . . . . . . . 231

Viewing Tape Drive Information . . . . . . . . . . . . . . . . . . . . . . 231

Viewing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Viewing the Date, Time, and Time Zone . . . . . . . . . . . . . . . . 232

Viewing Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Using Advanced Reporting Features . . . . . . . . . . . . . . . . . . . . . . . . . 233

Viewing the Open Source License Agreement . . . . . . . . . . . . . . . . . . 233

Viewing the Copyright Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Chapter 9 Updating Firmware 235

Updating Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Updating and Autoleveling Tape Drive Firmware . . . . . . . . . . . . . . . 240

About Tape Drive Firmware Autoleveling . . . . . . . . . . . . . . . 240

Uploading Tape Drive Firmware Used in Autoleveling. . . . . . 242

Deleting Tape Drive Firmware Used in Autoleveling . . . . . . . 244

Initiating Tape Drive Firmware Autoleveling . . . . . . . . . . . . . 245

Chapter 10 Troubleshooting 247

About Diagnostic Tickets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Viewing, Closing, and Resolving Diagnostic Tickets . . . . . . . 249

Closing Diagnostic Tickets Automatically . . . . . . . . . . . . . . . 252

Capturing Snapshots of Library Information . . . . . . . . . . . . . . . . . . . 253

Troubleshooting Library “Not Ready” Messages . . . . . . . . . . . . . . . . 254

“Not Ready” Messages on the Operator Panel . . . . . . . . . . . 254

“Not Ready” Messages on the Web Client . . . . . . . . . . . . . . 254

Retrieving Tape Drive Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

x Quantum Scalar i40 and Scalar i80 User’s Guide

Contents

Interpreting LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

System Control Board LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . 259

Tape Drive/Sled LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Power Supply LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Running the Installation and Verification Test (IVT). . . . . . . . . . . . . . 262

Running the IVT Diagnostic Subtests Individually – Robotics, Tape Drive,

and Magazine Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Running the Random Move Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Performing Library Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Resetting a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Robotics Get/Put Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Resetting Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Chapter 11 Working With Cartridges and Barcodes 271

Handling Tape Cartridges Properly . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Write-Protecting Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Barcode Label Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Supported Barcode Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Installing Barcode Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Appendix A Specifications 277

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Air Clearance Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Library Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Power Consumption and Heat Output . . . . . . . . . . . . . . . . . . . . . . . 281

Communication Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Supported Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Supported Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Quantum Scalar i40 and Scalar i80 User’s Guide xi

Contents

Supported Internet Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Appendix B Tape Alert Flag Descriptions 285

Appendix C Disposal of Electrical and Electronic Equipment 295

Glossary 297

Index 307

xii Quantum Scalar i40 and Scalar i80 User’s Guide

Figures

Figure 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Figure 2 Scalar i40 Internal Layout and Magazine Slot Location

Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Figure 3 Scalar i80 Internal Layout and Magazine Slot Location

Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Figure 4 Scalar i40 Back Panel Components . . . . . . . . . . . . . . . . . . 10

Figure 5 Scalar i80 Back Panel Components . . . . . . . . . . . . . . . . . . 10

Figure 6 Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Figure 7 Removing the Robot Restraint . . . . . . . . . . . . . . . . . . . . . 18

Figure 8 Operator Panel User Interface - Home Screen. . . . . . . . . . 20

Figure 9 Operator Panel User Interface - Alternate Home Screen . . 21

Figure 10 Using the Buttons to Set the Date and Time. . . . . . . . . . . 26

Figure 11 Web Client User Interface - Home Page . . . . . . . . . . . . . . 28

Figure 12 Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Figure 13 Web Client Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Figure 14 LDAP Setup Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Figure 15 Setup - Drive Settings Screen . . . . . . . . . . . . . . . . . . . . . 114

Figure 16 Setup - Control Path Screen . . . . . . . . . . . . . . . . . . . . . . 115

Quantum Scalar i40 and Scalar i80 User’s Guide xiii

Tables

Figure 17 Tools - Drive Operations Screen for CPF . . . . . . . . . . . . . 116

Figure 18 Force CPF Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Figure 19 Template and Report Data Functions . . . . . . . . . . . . . . . 123

Figure 20 Report Data Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Figure 21 Saving and E-mailing the Report Data . . . . . . . . . . . . . . 126

Figure 22 Shutdown in Progress Message . . . . . . . . . . . . . . . . . . . 140

Figure 23 Ready to Power Down Message . . . . . . . . . . . . . . . . . . . 141

Figure 24 Ready to Power Down Message . . . . . . . . . . . . . . . . . . . 141

Figure 25 Series of Restart Messages . . . . . . . . . . . . . . . . . . . . . . . 142

Figure 26 I/E Station Unlocked Message. . . . . . . . . . . . . . . . . . . . . 146

Figure 27 I/E Station Locked Message . . . . . . . . . . . . . . . . . . . . . . 147

Figure 28 Magazine Unlocked Message . . . . . . . . . . . . . . . . . . . . . 149

Figure 29 Magazine Locked Timer Message . . . . . . . . . . . . . . . . . . 149

Figure 30 Magazine Release Latch Access . . . . . . . . . . . . . . . . . . . 151

Figure 31 Configuring Encryption Settings and Key Server

Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Figure 32 Configuring Partition Encryption . . . . . . . . . . . . . . . . . . 184

Figure 33 Enabling Automatic EKM Path Diagnostics. . . . . . . . . . . 188

Figure 34 Tools - TLS Communication Certificate Import (SKM) . . . 191

Figure 35 Tools - EKM Communication Certificate . . . . . . . . . . . . . 192

Figure 36 Checking and Installing TLS Certificates . . . . . . . . . . . . . 198

Figure 37 Accessing the Encryption Partition Configuration

Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Figure 38 Changing Encryption Method to Application Managed (LME

disabled). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Figure 39 Changing Encryption Method back to LME enabled. . . . 203

Figure 40 Exporting Encryption Certificates . . . . . . . . . . . . . . . . . . 205

Figure 41 Importing Encryption Certificates . . . . . . . . . . . . . . . . . . 206

Figure 42 Exporting Encryption Keys . . . . . . . . . . . . . . . . . . . . . . . 207

Figure 43 Importing Data Encryption Keys . . . . . . . . . . . . . . . . . . . 209

xiv Quantum Scalar i40 and Scalar i80 User’s Guide

Tables

Figure 44 Audit Log Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Figure 45 Key Manager Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Figure 46 Tools - Update Library Firmware Screen . . . . . . . . . . . . . 237

Figure 47 Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Figure 48 System Control Board LEDs. . . . . . . . . . . . . . . . . . . . . . . 259

Figure 49 Fibre Channel Tape Drive LEDs . . . . . . . . . . . . . . . . . . . . 261

Figure 50 Power Supply LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Figure 51 Barcode Label Orientation . . . . . . . . . . . . . . . . . . . . . . . 276

Quantum Scalar i40 and Scalar i80 User’s Guide xv

Tables

xvi Quantum Scalar i40 and Scalar i80 User’s Guide

Ta b l e s

Table 1 Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Table 2 Operator Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . 22

Table 3 Web Client Screen Elements . . . . . . . . . . . . . . . . . . . . . . . 29

Table 4 Scalar i80 I/E Slot Configuration . . . . . . . . . . . . . . . . . . . . 63

Table 5 Fibre Channel Tape Drive Configurable Settings . . . . . . . . 65

Table 6 Encryption Key Management Systems . . . . . . . . . . . . . . 175

Table 7 Encryption Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Table 8 Base Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Table 9 Library Installed in a Desktop Kit . . . . . . . . . . . . . . . . . . 278

Table 10 Tape Alert Flag Severity Codes . . . . . . . . . . . . . . . . . . . . 285

Table 11 Tape Drive Tape Alert Flag Descriptions . . . . . . . . . . . . . 286

Quantum Scalar i40 and Scalar i80 User’s Guide xvii

Tables

xviii Quantum Scalar i40 and Scalar i80 User’s Guide

Preface

This manual introduces the Quantum Scalar® i40 and Scalar i80 and discusses:

• System operations

• Configuration

• Web and operator panel interface

• Installation and replacement

• Basic troubleshooting

Audience This manual is written for Scalar i40 and Scalar i80 operators, system

administrators, and field service engineers.

Document Organization Following is a brief description of chapter contents.

• Chapter 1, Description provides a physical description of the library, its components, and major features.

• Chapter 2, Unpacking the Library describes how to prepare a space and unpack the library.

• Chapter 3, Understanding the User Interface describes the appearance and function of the operator panel and Web client.

Quantum Scalar i40 and Scalar i80 User’s Guide xix

Preface

• Chapter 4, Configuring the Library provides instruction and description for all the configurable features of the library.

• Chapter 5, Advanced Reporting describes the features available with the Advanced Reporting license.

• Chapter 6, Performing Library Operations explains how to run the library from the operator panel and Web client.

• Chapter 7, Encryption Key Management describes the features available with the Encryption Key Management (EKM) license.

• Chapter 8, Getting Information About the Library describes all of the reporting features on the library.

• Chapter 9, Updating Firmware describes how to upgrade library firmware and install and autolevel tape drive firmware.

• Chapter 10, Troubleshooting describes the library’s troubleshooting tools, including diagnostic tickets, LEDs, and tests.

• Chapter 11, Working With Cartridges and Barcodes provides basic information about how to label and care for media used in the library.

• Appendix A, Specifications provides physical, environmental, power, and other specifications about the library, tape drives, and media.

• Appendix B, Tape Alert Flag Descriptions lists all the Tape Alerts you may encounter in a diagnostic ticket.

• Appendix C, Disposal of Electrical and Electronic Equipment provides information on disposing and recycling.

The document concludes with a glossary and index.

xx Quantum Scalar i40 and Scalar i80 User’s Guide

Notational Conventions This manual uses the following conventions:

Convention Example

Preface

File and directory names, menu commands, button names, and window names are shown in bold font.

Menu names separated by arrows indicate a sequence of menus to be navigated.

The following formats indicate important information:

Note: Note emphasizes important information related to the main

topic.

Caution: Caution indicates potential hazards to equipment or data.

WARNING: Warning indicates potential hazards to personal safety.

• Right side of the system — Refers to the right side as you face the component being described.

• Left side of the system — Refers to the left side as you face the component being described.

/data/upload

Utilities > Firmware

Product Safety Statements

Quantum Scalar i40 and Scalar i80 User’s Guide xxi

Quantum will not be held liable for damage arising from unauthorized use of the product. The user assumes all risk in this aspect.

This unit is engineered and manufactured to meet all safety and regulatory requirements. Be aware that improper use may result in bodily injury, damage to the equipment, or interference with other equipment.

The

System, Safety, and Regulatory Information Guide

Scalar i40 and Scalar i80 documentation website

www.quantum.com/ServiceandSupport/ SoftwareandDocumentationDownloads/SI40/Index.aspx.

is located on the

http://

Preface

WARNING: Before operating this product, read all instructions and

warnings in this document and in the

Regulatory Information Guide

System, Safety, and

xxii Quantum Scalar i40 and Scalar i80 User’s Guide

Preface

Taking ESD Precautions Some components within the Scalar i40 and Scalar i80 libraries contain

static-sensitive parts. To avoid damaging these parts while performing installation procedures, always observe the following precautions:

• Use an antistatic wrist strap. If you do not have one, touch the outside of the library on the sheet metal before touching any components to discharge static from your body.

• Keep static-sensitive parts in their original shipping containers until ready for installation. Look for the ESD sticker to identify static sensitive parts.

• Avoid touching connectors and other components.

Note: Dry climates and cold-weather heating environments have

lower relative humidity and are more likely to produce static electricity.

Quantum Scalar i40 and Scalar i80 User’s Guide xxiii

Preface

Related Documents The following Quantum documents are also available for Scalar i40 and

Scalar i80 systems:

Document No.

Document Title

6-66546-xx

6-66547-xx

6-00618-xx

6-66773-xx

Scalar i40 and Scalar i80 Quick Start Guide

Scalar i40 and Scalar i80 Release Notes

System, Safety, and Regulatory Information

Scalar i40 and Scalar i80 Basic SNMP Reference Guide

6-00423-xx

6-01317-xx

Quantum Intelligent Libraries SCSI Reference Guide

Quantum Intelligent Libraries SMI-S Reference Guide

6-66531-xx

For the most up to date product information and documentation, see:

http://www.quantum.com/ServiceandSupport/Index.aspx

Scalar Key Manager User’s Guide

SCSI-2 Specification

The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from:

Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740

xxiv Quantum Scalar i40 and Scalar i80 User’s Guide

Preface

Contacts For information about contacting Quantum, including Quantum office

locations, go to:

http://www.quantum.com/aboutus/contactus/index.aspx

Comments To provide comments or feedback about this document, or about other

Quantum technical publications, send e-mail to:

doc-comments@quantum.com

Getting More Information or Help

StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and at lower cost.

Accelerate service issue resolution with these exclusive Quantum StorageCare services:

• Service and Support Web site – Register products, license software, browse Quantum Learning courses, check backup software and operating system support, and locate manuals, FAQs, firmware downloads, product updates and more in one convenient location. Benefit today at:

http://www.quantum.com/ServiceandSupport/Index.aspx

• Telephone Support – Find contact information for your location at:

http://www.quantum.com/ServiceandSupport/Contacts/ ProductSelect/Index.aspx

• eSupport – Submit online service requests, update contact information, add attachments, and receive status updates via e-mail. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at:

http://www.quantum.com/osr

• StorageCare Guardian – Securely links Quantum hardware and the diagnostic data from the surrounding storage ecosystem to Quantum's Global Services Team for faster, more precise root cause diagnosis. StorageCare Guardian is simple to set up through the

Quantum Scalar i40 and Scalar i80 User’s Guide xxv

Preface

Internet and provides secure, two-way communications with Quantum’s Secure Service Center. More StorageCare Guardian information can be found at:

http://www.quantum.com/ServiceandSupport/Services/ GuardianInformation/Index.aspx

• Quantum Vision – Quantum Vision software enables simplified monitoring and reporting of Quantum DXi disk-based systems and Scalar tape libraries. Especially powerful for customers with multiple disk systems or a combination of Quantum disk and tape libraries working together, Vision puts you in control to make better decisions that will prevent issues, manage resources efficiently, and improve uptime. Vision can aggregate data across multiple systems, provide system status, and display trend information all from a single console. More quantum Vision information can be found at:

http://www.quantum.com/Products/Software/QuantumVision/ Index.aspx

• Latest Library Firmware - You can view a listing of the latest version of library firmware on the following Web site: http://www.quantum.com/ServiceandSupport/

SoftwareandDocumentationDownloads/SI40/Index.aspx and click

the Firmware tab.

If your library has an Internet connection, you can log into your library to view the latest firmware version available. Click Tools > Update Library Firmware. The screen displays the firmware currently loaded on your library and the latest available firmware.

Follow instructions in Chapter 9, Updating Firmware to upgrade Firmware. For further assistance, or if training is desired, contact the Quantum Customer Support Center.

Worldwide End-User Product Warranty

xxvi Quantum Scalar i40 and Scalar i80 User’s Guide

For more information on the Quantum Worldwide End-User Standard Limited Product Warranty:

http://www.quantum.com/pdf/QuantumWarranty.pdf

Preface

Scalar i40 and i80 Supported Versions

Quantum provides support for the current release and the two previous major releases.

For example, since i4 is the latest release, Quantum supports releases i4, i3 and i2. Releases earlier than i2 are not supported.

Quantum Scalar i40 and Scalar i80 User’s Guide xxvii

Preface

xxviii Quantum Scalar i40 and Scalar i80 User’s Guide

Overview

Chapter 1

Description

This chapter covers the layout and basic functionality of the library, including:

• Overview

• Library Components

• Standard Features

• Licensable Features

The Scalar i40 and i80 tape libraries automate the retrieval, storage, and management of tape cartridges. Tape cartridges are stored in the library and mounted and dismounted from tape drives using firmware running on the library or software running on the host systems.

See Appendix A, Specifications for library capacity and a list of tape drives and media supported by the Scalar i40 and Scalar i80 libraries.

Quantum Scalar i40 and Scalar i80 User’s Guide 1

Chapter 1: Description

Operator panel screen

Ticket indicator LED

Power-on LED

Power button

Navigation/selection buttons

Library Components

Front Panel Figure 1 illustrates the features of the operator panel. The picture shows

the Scalar i40, but the features are the same on the Scalar i80. These features are described in

Figure 1 Front Panel

Ta bl e 1.

Table 1 Front Panel Features

Feature Description

Operator panel screen

The operator panel displays library status information and allows you to access the library menus. These menus allow you to view or change the library settings and run diagnostic tests. For

2 Quantum Scalar i40 and Scalar i80 User’s Guide

more information, see

Operator Panel on page 19.

+ 310 hidden pages