Release Notes
Product
Operating Systems
(Remote LMC Client)
Date
Scalar i2000® 595A.GS01601
MicrosoftTM Windows®, AIX®, HP-UXTM,
TM
Solaris
September 2009
, and Red Hat® Linux
Contents 0
Purpose of This Release ................................................................................................ 1
New Features and Enhancements............................................................................... 2
Compatibility and Support .......................................................................................... 3
Resolved Issues .............................................................................................................. 5
Known Issues ................................................................................................................. 9
Documentation............................................................................................................. 15
Contacting Quantum................................................................................................... 15
Purpose of This Release 0
The Scalar i2000 i6.6 release include new features and enhancements that extend
its capabilities. These release notes describe these new features and
enhancements, as well as currently known issues and issues that were resolved
for this release of the product. These notes also provide drive and auxiliary
firmware compatibility information. Visit
information about Scalar i2000 and previous releases.
© September 2009 Quantum Corporation. All rights reserved. Document 6-00424-44 Rev B
Quantum, Scalar, ADIC, DLT, DLTtape, the Quantum logo, and the DLTtape logo are all registered trademarks of Quantum Corporation. SDLT and Super
DLTtape are trademarks of Quantum Corporation. LTO and Ultrium are trademarks of HP, IBM and Quantum in the U.S.A. and other countries. Other
trademarks are the property of their respective companies.
http://www.quantum.com for additional
Release Notes
September 2009
New Features and Enhancements 0
i.6.6 0
Quantum Key Manager (QKM) Support 0
Quantum Key Manager (QKM) generates, protects, stores, and maintains data encryption
keys that are used to encrypt information being written to, and decrypt information being
read from, LTO-4 tape media.
QKM acts as a process awaiting key generation or key retrieval requests sent to it through
a secure TCP/IP communication path between QKM and the tape library.
i6.5 0
Lightweight Directory Access Protocol (LDAP) Enhancements 0
The Scalar i2000 i6.5 release provides enhancements to the Lightweight Directory Access
Protocol (LDAP) features. LDAP is the industry standard Internet protocol that provides
centralized user account management. For more information, see the Scalar i2000
Addendum (06-01244-05).
Any LDAP configurations from i6.3.1 and earlier will not import into the i6.5 LDAP
configuration. You must reconfigure LDAP after you install the i6.5 update.
DNS Support 0
If DHCP is disabled, you can specify primary and secondary Domain Name System (DNS
servers). DNS servers provide IP address resolution of fully qualified domain names.
DNS settings are optional.
After you change the DNS settings, you must reboot the library for these changes to take
affect.
StorageCare Vision/Guardian 0
Enhancements were made to improve StorageCare Vision/Guardian functionality.
HTTP Improvements 0
You can now disable or enable the HTTP setting via the Security menu. To prevent access
to the library using the web browser client, Setup > Security > and select Disable. If you
choose to disable HTTP, access to the library is limited to the library’s operator panel or
the AMC application. To permit access to the library GUI using a web browser client,
select Enable.
Ability to Send Data Files 0
Along with sending drive utilization reports in the form of PDFs, you can now e-mail data
using the comma delimited text files (.csv).
A .csv file is a plain text file that stores basic database-style information in a simple
format, with one record on each line, and each field within that record separated by a
comma. When you save and send the data using comma delimited text files (.csv) it is
easier to view and manipulate the data in spreadsheets.
2 New Features and Enhancements
Release Notes
Document 6-00424-44 Rev B
September 2009
SMTP 0
The library now supports the capability to test the SMTP Server settings.
Library Email 0
The library now has the capability to email configuration reports.
Resolved Issues 0
The Scalar i2000 i6.6 release address previously identified issues. For more information
about issues corrected in this release, see
Resolved Issues on page 5.
Compatibility and Support 0
Encryption and Q-EKM and QKM Drive Support
0
Encryption Option HP LTO-4 IBM LTO-4
Compatibility Matrix 0
Application Managed Encryption Supported Supported
Q-EKM Not Supported Requires License
(Requires per drive license)
QKM Requires a per
Not Supported
drive license
See the following table for information on drive and auxiliary firmware compatibility
with this release of Scalar i2000. This information is current as of this product release. For
the most up to date information on Quantum Global Services, please visit:
www.quantum.com/support
Drive Firmware
i6.6 Release
Library Firmware: 595A.GS01601
Component Firmware Version
LMC Remote Client 1.6.6
AMC Server and San
3
4.6.6/1.6.6
4
Manager Client
Drive Types
Quantum SDLT 320 (SCSI) v94
Quantum SDLT 600 (FC) v53
Compatibility and Support 3
1
1
Release Notes
September 2009
Drive Firmware
i6.6 Release
Library Firmware: 595A.GS01601
Component Firmware Version
Quantum DLT-S4 v42
2
IBM LTO-1 (SCSI) 5AU1
IBM LTO-1 (FC) 5AU1
IBM LTO-2 (SCSI) 93T0
IBM LTO-2 (FC) 93T0
IBM LTO-3 (FC) 2 Gb 93G0
IBM LTO-3 (FC) 4 Gb 93G0
IBM LTO-4 (FC) 4 Gb 94D4
HP LTO-3 (FC) 2 Gb L67Z
HP LTO-3 (FC) 4 Gb M69Z
HP LTO-4 (FC) 4 Gb H57Z
UDS Drive Sled i2000 640Q.GU003
1. Logical serial number addressing (drive spoofing) is not supported. It is recommended that all
customers move to the latest drive firmware.
2. Check with Quantum Customer Service for the latest firmware.
3. Install the LMC remote client from the Quantum website.
4. Install the AMC 4.6.6 Server and SAN manager remote client from the Quantum website.
4 Compatibility and Support
Release Notes
Document 6-00424-44 Rev B
September 2009
Resolved Issues 0
This release of Scalar i2000 i6.6 firmware resolved the following issues:
Change
Request
Number
18793 TDM - Drive does not show up in GUI after a library reboot.
21111 Enhanced GET profile for HP drives.
21358 RCU - Replacement drive fails to auto-level and come online.
22428 Retrieve the last reported FSC from IBM drives.
22603 Add encryption settings for all partitions to user-accessible configuration record.
22921 Blades lost from GUI / snapshot because of NFS mount failure.
23094 ECC errors on the CMB incorrectly reported against the MCB.
23638 rrmd shouldn't core during mcb shutdown.
24147 SNMP V3 broken.
17430 846550 Need the capability to configure DNS.
Service
Request
Number
Description
595A.GS01601
590A.GS01501
18042 768878
813508
18124 783438 SNMP failure causes the AMC/LMC to not come ready after power cycle or reboot.
18228 788760 The UDS code is reporting a E_DDC_DP_DRIVE_COMMS_WARNING during normal
18320 After library reboot, AMC/LMC on the front panel reports “library interface disabled”.
18652 SOIP communications hangs causing need for system reboot.
18692 749402
788332
849884
18755 786790
786650
901680
18781 683512
76894
18785 RCU NFS problems cause a mismatched on FW upgrade from build 570A.GS00501 to build
Status Monitor failure causes AMC to not get updated when FCB status changes.
operations and causing tickets to post.
Drive brick firmware auto-update settings are being reset by the MCB after an auto-update.
Top reach assembly of the picker robotics operation has Failed - GRP MCSVIS REACH NOT
ALIVE.
Robotics fail to come ready after Gripper replacement.
570A.GS00601 robotics disabled.
Resolved Issues 5
Release Notes
September 2009
Change
Request
Number
Service
Request
Number
Description
19151 790006 The mpt doorbell handler seems to be in a loop failing to init the 949X fibre controller on the
7404.
19624 832958
Inserted FCB did not show up on the AMC/LMC.
832300
19625 832958
832300
19690 839406
830478
836294
839042
835634
959496
SNMP thread issue does not allow the AMC/LMC to become ready after power cycle/
reboot.
1) If a blade has been removed, update the description in the Ethernet ticket to indicate that
the blade is missing. 2) If a blade is rebooted or power cycled from the GUI, update the
ATAC log to include a log indicating the action. 3) If a blade unexpectedly reboots, post a
Sev 1 Firmware operation has failed: unexpected reboot RAS ticket. 4) If ping fails, post a
Sev 1 Connectivity Ethernet interface error per current operation. If ping subsequently
succeeds, automatically close the connectivity ticket.
19707 832300 SNMP issues kept newly inserted 7404 from being displayed on the AMC/LMC.
19708 830680 SNMP thread issue does not allow the AMC/LMC to become ready after power cycle/
reboot.
19839 857952
Loading GUI from library does not work after long uptime.
922098
19851 842152 Duplicate entries in fibre channel controller node name list-Display Side.
20265 857588
858648
RCU - The Robot attempts to move with Picker Extended. Fixed a timing issue that could
cause the RCU to timeout a picker command before the picker had completed the operation.
The RCU could then try to move the picker before the GRP is completely retracted. Now the
picker will fail and post a ticket if it cannot move before the RCU times out the operation.
20689 862238 7404 I/O blade does not clear simple reservation for target Logical Unit Reset.
20762 897848 As part of the ethernet ticket issue, stats on switches should be enabled.
20807 930746
Reduce Drive Unload Failure Ticket Severity.
958498
20808 926800 Reduce Slot Full Events. Prior to the fix, the RCU would post a ticket any time it could not
put a tape even though the MCB recovers the tape to an alternate slot. Now the
E_GRP_SLOT_FULL ticket is now turned off at the RCU. The RCU only posts a ticket,
E_GRIPPER_DESTINATION_OBSTRUCTED, if the picker could not put a tape in the
destination and a barcode was not detected to indicate a full slot. When the RCU reports it
cannot put a tape, the MCB tries to put the tape to an alternate slot in the partition. If that
fails, a ticket is posted indicating that the tape cannot be placed. When a tape is placed in an
alternate slot than commanded, a UA of 6/2800 is posted to indicate the inventory has
changed
20810 I/E Station IEX Offline – Note: requires IEX 160A firmware (not upgradeable without HW
replacement. On the RCU, do not poll the IEX cards until all cards have been given a chance
to respond (up to 300sec). Change the IEX image, at startup, to have a 30ms delay between
messages, based on frame number, so the RCU is not overloaded (see 22496).
6 Resolved Issues
Release Notes
Document 6-00424-44 Rev B
September 2009
Change
Request
Number
Service
Request
Number
Description
20812 Critical ticket is generated if duplicate cartridges are in the same column. Uses the changes
from 20856, that added an individual scan of each slot after the sweep of the column failed,
to verify each slot’s label if there is a duplicate cartridge found. Turn off the ticket
E_MAGCOL_DUPLICATE_CARTRIDGE.
20856 Problem when either label is misread and we get more than one label mapped to a slot, or
when position of label is incorrect and mapped to an adjacent (and full) slot.
20858 923844
964268
Cartridge Outside Boundaries. Only log
E_CELL_CARTRIDGE_OUTSIDE_SLOT_WINDOW and
E_MAGAZINE_CART_OUTSIDE_BOUNDARIES since a single slot scan has been
implemented (20856) that resolves what is in a slot. Other tickets are posted if there is a
problem within the slot (i.e. E_CELL_CARTRIDGE_HAS_TWO_LABELS).
20870 E_GRP_REACH_HOME_FAILED ticket is posted when no problem is found. To reduce this
ticket the reach axis is now calibrated.
20904 Drive Comm Warning - change E_DDC_DP_DRIVE_COMMS_WARNING and
E_DDC_DP_DRIVE_COMMS_FAILED events to 'informational only' so that they don't
cause tickets.
20921 The RCU should not try to open a file, for writing, on the MCB more than one time. Add a
check to make sure the number of entries read from the file makes sense before using the file.
20923 Removed “Statusmonitor not alive” ticket.
20924 864458
MCB Comm Problem with RCU SOIP.
903678
914416
955072
930828
959496
20931 898460 SNMP thread issue does not allow the AMC/LMC to become ready after power cycle/
reboot.
20932 898460 Problems in Status Monitor caused FCBs to start up and auto level slowly. Auto leveling
could take up to 10 minute.
20997 RCU cannot access NFS attached files when the MCB is up. SOIP and NFS have been made
independent of each other so that if one drops, the other may continue to work.
21007 866602
889960
Address Gripper Failed. Provide a better repair page for the
E_GRP_DCPIDMOT_REACH_OFF and E_GRP_DCPIDMOT_PIVOT_OFF tickets.
21035 Reduced “Sled Drive FUP Update Failed” severity.
21052 IEX Power Supply Monitoring.
21069 Drive brick firmware auto-update settings are being reset by the MCB after an auto-update.
Drives are being transitioned from Library Managed to Application Managed when the
drive is varied off/on in a partition.
21069 Drive brick firmware auto-update settings are being reset by the MCB after an auto-update.
Resolved Issues 7
Release Notes
September 2009
Change
Request
Number
Service
Request
Number
Description
21132 Drive that fails to unload causes comm problems between RCU and Sled.
21142 845910
CMB Upgrade failures. Current Service Utility (1.9.1) fixes are rolled into the upgrade code.
845910
908664
911648
21174 846550 LDAP Authentication only works on AD and OpenLDAP.
21180 932528
933726
CELL CARTRIDGE OUTSIDE SLOT WINDOW ticket is posted for previously successfully
inventoried slots. Only post this ticket if the entire set of cartridge’s label hits fall outside of
the cell.
21204 876012 MCB FRU Replacement with existing Compact Flash fails.
21217 RCU - The library is auto-cleaning drives more than once during a single move
21237 839316
954120
RCU returns an incorrect 5_53_01 (drive did not unload) on a Move Medium from an
unloaded drive.
21241 846550 LDAP Authentication does not support referrals.
21305 913530
Drive Topology & Speed Settings are getting reset by the MCB.
894962
21306 909974 AMC/LMC under System->Monitor shows “UNKNOWN” status for MCB, CMB and FCBs.
21362 902482 FCB not rejection commands with block sizes greater than 2MB.
21375 902482 When installing a new CMB, CMB auto level appears to take over 50 minutes.
21479 Tune the I/E DLT get pattern to be more reliable and provide support for an optional DLT
cleaning station.
21524 DVT19 failure getting tapes from SDLT600 drives. An analysis of the SDLT600 and 320 drive
get operation found that the get position should be lowered by 1.5mm and the put position
lowered by 1.0mm.
21557 Duplicate entries in fibre channel controller node name list- Capture Side.
21696 902482 Fixed block data transfer > 2M not rejected properly
21737 902482 >2M transfer allowed with fixed block mode write/read.
22540 902482 Read buffer (descriptor) returns buffer size > 2M.
22633 Snapshot (Extended) is not Complete.
8 Resolved Issues
Release Notes
Document 6-00424-44 Rev B
September 2009
Known Issues 0
This release of Scalar i2000 firmware has the following known issues. This list contains
cumulative information for all previously released Scalar i2000 library versions.
Change
Request
Number
24444 SNMP v3 is not functioning due to “unknown
22726 On a seven frame or larger library, after
21695 LTO-4 drive not presented to host, issue with
Service
Request
Number
Description Workaround
user” issue.
closing the door and enabling the robotics, the
robot performs normal going ready operations
like homing, scanning any closed IE stations,
etc. but the library never goes online and ready
after the robot stops moving. No tickets are
produced.
loop id.
Change the SNMP password to a
temporary password, and then change
the temporary password to back to the
desired password.
Make sure the robot is in frame six or
less before pushing the Robotics
Enabled button.
Two workarounds available:
**Set the drive to use Soft Loop ID.
**Set the blades port for this target
channel to Hard ID 0 to match that of
the drive. Do this from the GUI.
However, it will be necessary to telnet
to the blade and enter the 'fcRestart' for
this channel for the ID change to take
effect.
21608 Firmware upgrade succeeds, but GUI progress
screen shows FCB upgrade failed and Help >
About shows old Product Version information.
21566 AMC Web GUI locks up. Verify that the Java Runtime Engine
18357 770026 7404 Sends REC to host multiple times when
host PRLI does not show REC supported.
18354 I/O blade does not support exchange recovery
if host does not flag "Confirmed Completion
Allowed" in PRLI.
20409 During upgrade, a Sev 1 RAS ticket is
produced: The pivot assembly of the picker
robotics (Scanner of the picker robotics)
operation has Failed.
Known Issues 9
Download and install the package
again.
(JRE) on the remote computer is up-todate.
Reboot the 7400.
Reboot the 7400.
Disregard and close the RAS ticket.
Release Notes
September 2009
Change
Request
Number
71752 RES binary data compare fails with allocation
Service
Request
Number
Description Workaround
Do not use allocation lengths >2MB.
length >2MB.
71101 769416
773424
Due to firmware issues, the var/log partition
is filling up, thus causing incomplete
snapshots and other file system issues.
No applicable workaround is available.
This requires a Customer Service
Engineer to correct.
71098 779394 GUI becomes nonresponsive. Do not log on using the GUI with more
than one user at a time. If the issue
occurs after I/E station operations,
import/export fewer cartridges at one
time.
71049 HRS is not working with 6404. No applicable workaround is available.
71007 Library rejects valid a Read element status
command with an allocation length > than
0x1fffff.
70980 724681
732246
Logical Serial Number (SN Spoofing) was lost
after being enabled.
737466
Host/HBA dependent. Do not send
RES commands with the allocation
lengths > 0x1FFFF.
Serial number settings are applied at
the time of a reboot, reboot the library
again to resolve the issue.
70983 Tools > Drives > Connection Options Loop is
hard setting HP LTO-4 drive to F-Port not LPort.
70943 When removing and adding drives from/to an
EKM partition, you may receive an error
indicating insufficient licenses when there
actually
sufficient licenses to make the change.
are
70938 Cannot connect to a library with SSL enabled
at an HTTPS address.
70801 The Modify Partitions function on large
systems
succeeds, but does not indicate the
correct number of slots, drives, or I/E stations.
70621 The 7404 GUI reboot operation is slow
(approximately 20 seconds).
70638 Installing EKM with IBM Java disables
functioning Sun Java plug-in and i2000 RMI
interface does not function after EKM install.
70591 Q-EKM enabled systems with more than 36
LTO
-4 drives may fail with key/ASC/ASCQ:
4/ee/e.
This type of failure only occurs during
extremely high amounts of key requests (or
move medium commands
).
If a loop connection is desired, set the
drive to Loop Preferred instead of Loop.
Modify the partition in two steps: First,
remove the undesired drives from the
partition and apply changes. Second,
add the new drives to the partition.
Use regular HTTP address. Data is still
encrypted.
Reboot the library after modifying
partitions on large systems. Do NOT
attempt to modify the partition again
before rebooting.
No applicable workaround is available.
Let the reboot process complete.
Since the Mozilla Firefox Java plug-in is
not impacted by the EKM installation, it
is recommended to use Firefox if there
are issues.
Restart back-up through host
application.
10 Known Issues
Release Notes
Document 6-00424-44 Rev B
September 2009
Change
Request
Number
Service
Request
Number
Description Workaround
69075 Drives failed to autolevel to specified firmware
image during library bundle upgrade.
69061 Error connecting to server after software
upgrade.
69021 Devices stopped responding to host (all cmds
timed out) following port reset.
68949 Modifying a one-partition library to remove
magazines from the partition does not remove
all magazines selected upon completion. If the
user attempts to create a partition using the
available magazine, two partitions checker
board the library.
Do not upgrade drive brick firmware
using the Tools > Upgrade Software
menu option, but perform the upgrade
after successfully updating the software
library, using Tools > Update Drive
Firmware menu option.
When managing multiple libraries, do
not use the same host for different GUIs
at the same time.
Before pulling cables from the FC
blades, verify that no I/O data is being
written or read from the drives.
Delete all partitions, and then use the
Expert mode to create both partitions.
66625 Long erase fails with BUE 11d w/HP LTO3;
semaphore timeout after 6 hours.
Device drivers from several different
vendors, such IBM LTO and Adaptec
SCSI HBA, have had to made changes
to address LTO erase timeout issues. At
minimum user needs to check and
update to latest version of the device
drivers for their system. Then if
necessary, either run tape long erase
operation one at a time or install IBM
LTO 6.0.8.2 driver.
66379 7404 HPF requires reboot of SUSE 9 UD4
Reboot SUSE 9 host.
server.
65583 7404 HPF: the active port setting is not
This functions as designed.
persistent, and a reboot can set it back to a
failing port.
64283 SDLT 320 fails firmware update using FUP
tape
This is only a problem with SDLT 320
drives with firmware V82 and older.
Update the drive manually.
63936 SDLT 600 drives fail to upgrade using AMC. If the upgrade fails, restart the library,
and then perform the upgrade using
AMC (making sure the previous
version is identified as the drive
firmware level). An alternative is to use
the FUP tape without restarting the
library.
Known Issues 11
Release Notes
September 2009
Change
Request
Number
63687 Changed mapping, but host continued to send
63649 6404/LUN mapping window doesn’t update
62736 MCB SCSI with AHA39320 scan does not
62692 When interrupting a move from the cleaning
62417 FRU id "rollup report" graph labels are
57762 When generating a Tape Alerts report graph,
57687 AMC installs with errors when home directory
Service
Request
Number
Description Workaround
commands to old devices.
when a host is Online/Offline when FC cable
is removed from host.
report chger LUN - timeout error
tape back to the cleaning slot, the library does
not place media in cleaning slot.
unreadable
the serial number and barcode overwrite each
other in the graphical display.
is specified as link folder.
Rescan library devices on the host
(cycle host’s SCSI front-end driver).
Rebooting the IOBlade refreshes the
entries.
This is a BIOS scan issue. Disable
scanning from the BIOS, if possible, or
reboot the library and perform rescan.
Manually remove the tape from the
picker.
Reduce scope of query.
Select a smaller query set, or set the
label to one item, for example, Media
ID.
Do not specify home directory for link
folder when logged in as root.
57578 Receive a Java error when installing the AMC
software in c:
48014 432530 Disable service port login, except for service
port access.
42342 FUP update through the GUI failed, but the
FUP update was successful manually.
42326 While performing Update Software, the library
hung during power up.
33779 304086
312136
33714
304492
AMC should use 802.3 standard to determine
valid external IP and gateway addresses
FCB eVPS map was corrupted. Due to lack of data and inability to
When an additional directory is
specified under C:\ at install, for
example - C:\AMC, then the client
launch is successful.
When service login is disabled, you are
unable to login via service port when
multiple IP addresses are available to
the client. Make certain there is only
one valid IP available on the client
(disable wireless connections).
Retry the update, and if the update still
fails, try updating using the manual
method.
Cycle power on the library. If the
problem persists, contact technical
support.
As long as a valid IP is entered, there
are no issues.
reproduce the problem, no applicable
workaround is available.
12 Known Issues
Release Notes
Document 6-00424-44 Rev B
September 2009
Change
Request
Number
Service
Request
Number
Description Workaround
33306 Reservations not transferred when host port
fails over.
28929 210302 No logging exists to identify when the
software clock is brought into sync with the
hardware clock. Also, there is no ability to
identify or generate an issue ticket if a clock is
running fast.
25095 232590 If an MCB is removed from its original library
and used on a new library, a ticket may be
generated indicating a library serial number
mismatch.
22186 After setting Host Type to HP_UX and doing
LUN Mapping at the same time, HP-UX host
requires a reboot for it to see and communicate
with the devices attached to the I/O blade.
21446 Legacy mount and read/write statistics are
still displayed when partitions are deleted and
recreated.
When the FC ports fail over the host
needs to re-login (PLOGI + PRLI) to the
FCB. Re-login requires that reservations
be re-established.
No applicable workaround is available.
Contact technical support to escalate
the issue.
Reboot the HP-UX host.
This is designed function this way to
track drive / media issues.
14920 LMC appears to hang for up to five minutes
while trying to change drive SCSI ID/LTO-2
settings in one partition while other partitions
are online and in use. The resulting changes
are intermittent.
12496 When issuing Vary On or Vary Off
commands too quickly back-to-back, the
commands are not executed.
12246 The library SCSI port does not properly
terminate when the library is connected via a
string of drives.
12051 210522 The library does not support Domain Name
System (DNS) for either Setup > Network
Configuration or Setup > Email
Configuration.
Take the physical library offline before
changing the drive SCSI ID or LTO-2
settings.
Pause at least one minute between
issuing Vary On or Vary Off
commands. Observe the behavior of the
drive to ensure the command is
executed.
Do not terminate a string of SCSI drives
at the MCB.
Use the physical IP of the library in the
Setup > Network configuration dialog
and the IP of the network mail server in
the Setup > Email Configuration
dialog.
Known Issues 13
Release Notes
September 2009
Change
Request
Number
Service
Request
Number
Description Workaround
11265 Timeout definition required for Logical
Library.
Applications have varying time-outs for Move
Medium, with the minimum, non-configurable
timeout being 300 seconds. Thus each logical
library (LL) has an absolute time budget of
300/#LLs to "spend" on a move. If an LL
knows in advance that it will be unable to
perform a move, the LL can return Busy to the
application. If one LL consumes the entire 300
seconds doing recovery, all the other LLs will
timeout.
No applicable workaround is available.
14 Known Issues
Release Notes
Document 6-00424-44 Rev B
September 2009
Documentation 0
The following documents are currently available for the Scalar i2000.
Document Number Document Title
6-00418-11 Rev A Scalar i2000 Planning Guide
6-00421-11 Rev A Scalar i2000 User’s Guide
6-00274-14 Rev A ADIC Management Console 4.4 Release Notes
6-00064-08 Rev A ADIC Management Console 4.4 User’s Guide
6-01847-01 Rev A Quantum Encryption Key Manager User’s Guide
6-01884-01 Rev A Quantum Encryption Key Manager Release Notes
2.1_007
6-66532-02 Quantum Key Manager Quick Start Guide
6-66531-02 Quantum Key Manager User’s Guide
6-66572-01 Quantum Key Manager Safety Information by IBM
6-66535-01 Quantum Key Manager Open Source License
Agreement
Contacting Quantum 0
More information about this product is available on the Service and Support website at
www.quantum.com/support. The Service and Support Website contains a collection of
information, including answers to frequently asked questions (FAQs). You can also access
software, firmware, and drivers through this site.
For further assistance, or if training is desired, contact Quantum:
Global Call Handling
For additional contact information:
To open a Service Request:
+1 800-284-5101
www.quantum.com/support
www.quantum.com/osr
For the most updated information on Quantum Global Services, please visit:
www.quantum.com/support
Documentation 15
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