Release Notes
Product
Operating Systems
(Remote LMC Client)
Date
Scalar i2000® i6.3.1 575A.GS00101
MicrosoftTM Windows®, AIX®, HP-UXTM,
TM
Solaris
October 2008
, and Red Hat® Linux
Contents 0
Purpose of This Release ................................................................................................ 1
New Features and Enhancements............................................................................... 2
Compatibility and Support .......................................................................................... 3
Resolved Issues .............................................................................................................. 4
Known Issues ................................................................................................................. 8
Documentation............................................................................................................. 13
Contacting Quantum................................................................................................... 13
Purpose of This Release 0
The Scalar i2000 i6 through i6.3.1 releases include new features and enhancements
that extend its capabilities. These release notes describe these new features and
enhancements, as well as currently known issues and issues that were resolved
for this release of the product. These notes also provide drive and auxiliary
firmware compatibility information. Visit
information about Scalar i2000 and previous releases.
© October 2008 Quantum Corporation. All rights reserved. Document 6-00424-40 Rev A
Quantum, Scalar, ADIC, DLT, DLTtape, the Quantum logo, and the DLTtape logo are all registered trademarks of Quantum Corporation. SDLT and Super
DLTtape are trademarks of Quantum Corporation. LTO and Ultrium are trademarks of HP, IBM and Quantum in the U.S.A. and other countries. Other
trademarks are the property of their respective companies.
http://www.quantum.com for additional
Release Notes
Document 6-00424-40 Rev A
October 2008
New Features and Enhancements 0
Scalar i2000 i6.3.1 / i6.3 i6.2 Release 0
HP LTO-4 FC Drive Support 0
The Scalar i2000 supports HP LTO-4 FC drives. The LTO-4 drive increases capacity and
performance levels from the previous LTO-3 generation.
The HP LTO-4 drive provides industry standard encryption capabilities and incorporates
native encryption, but the HP LTO-4 does not support Quantum Encryption Key Manager
software.
Resolved Issues 0
The Scalar i2000 i6 through i6.3.1 releases address previously identified issues. For more
information about issues corrected in this release, see
Resolved Issues on page 4.
Scalar i2000 i6.1 Release 0
Scalar i2000 i6 Release 0
Encryption and Quantum Encryption Key Manager (Q-EKM) 0
The Scalar i2000 i6.1 release supports the licensable Quantum Encryption Key Manager
(Q-EKM) software application.
The Scalar i2000 library currently supports encrypting LTO-4 tape media using LTO-4
Fibre Channel drives, but currently only the IBM LTO-4 FC drives are compatible with
the Q-EKM application.
To use the Q-EKM software application, you must purchase a Q-EKM license and provide
a server or servers on which to install Q-EKM. Q-EKM does not currently support
encryption on other tape drive types or manufacturer brands, even if they are assigned to
a partition selected for encryption.
The document, Encryption and Using Q-EKM on the Scalar i2000 (6-01244-04) describes the
new Q-EKM menu options on Scalar i2000 library. For more information concerning QEKM, see the Quantum Encryption Key Manager User’s Guide (6-01847-01). For information
concerning the Q-EKM release, see the Quantum Encryption Key Manager Release Notes
2.1_007 (1884-01).
Required Upgrade 0
All libraries operating on i5.1 or i5.2 firmware versions must be upgraded to i6 firmware
or higher.
Improved Hardware Capacity and Performance 0
The Scalar i2000 i6 release provides 7404 4GB I/O blade performance improvements.
2 New Features and Enhancements
Release Notes
Document 6-00424-40 Rev A
October 2008
IBM LTO-4 FC Drive Support 0
The Scalar i2000 supports IBM LTO-4 FC drives. The LTO-4 drive provides industry
standard encryption capabilities and incorporates native encryption. LTO-4 increases
capacity and performance levels from the previous LTO-3 generation.
Compatibility and Support 0
Encryption and Q-EKM Drive Support
0
Encryption Option HP LTO-4 IBM LTO-4
Application Managed Encryption Supported Supported
Q-EKM Not Supported Requires License
(Requires per drive license)
Compatibility Matrix 0
See the following table for information on drive and auxiliary firmware compatibility
with this release of Scalar i2000. This information is current as of this product release. For
the most up to date information on Quantum Global Services, please visit:
www.quantum.com/support
Drive Firmware
i6.3.1 Release
Library Firmware: 575A.GS00101
Component Firmware Version
4.6.2
3
4
LMC Remote Client 1.6.4
AMC Server and San
Manager Client
Drive Types
Quantum SDLT 320 (SCSI) v94
Quantum SDLT 600 (FC) v51
Quantum DLT-S4 v40
1
1
2
IBM LTO-1 (SCSI) 5AU1
IBM LTO-1 (FC) 5AU1
IBM LTO-2 (SCSI) 8571
IBM LTO-2 (FC) 8571
Compatibility and Support 3
Release Notes
Document 6-00424-40 Rev A
October 2008
Drive Firmware
i6.3.1 Release
Library Firmware: 575A.GS00101
Component Firmware Version
IBM LTO-3 (FC) 2 Gb 85P8
IBM LTO-3 (FC) 4 Gb 85P8
IBM LTO-4 (FC) 4 Gb 7BG2
5
HP LTO-3 (FC) 2 Gb L63Z
HP LTO-3 (FC) 4 Gb M23A
HP LTO-4 (FC) 4 Gb H37Z
UDS-3 Drive Sled i2000 561A.02
1. Logical serial number addressing (drive spoofing) is not supported. It is recommended that all
customers move to the latest drive firmware.
2. Check with Quantum Customer Service for the latest firmware.
3. Install the LMC remote client from the Quantum website.
4. Install the AMC 4.6.2 Server and SAN manager remote client from the Quantum website.
5. You cannot downgrade the IBM LTO-4 (FC) brick code to previous code levels without following
specific instructions for this process. If you must downgrade, escalate to appropriate support team.
Resolved Issues 0
This release of Scalar i2000 firmware resolved the following issues:
Change
Request
Number
Service
Request
Number
Description
575A.GS00101
20554 832244 AIX 6404 IOB SDLT600 in i2k i6.3 Aborts and TRG RESETS.
573A.GS00801
18029 748978 6404: Blade needs to log more detail for SDRAM ECC unrecoverable multiple bit errors.
18271 Link interuption during data transfer causes all vps mapped hosts to loose devices, blade
reboot required to recover.
18329 Stale sense data from alternate cmd returned to host.
18346 7404: Simple release status not returned to host when persistent reserve present on target.
18351 SRR handling fails and can cause I/O lockup or I/O failure.
18359 Devices stopped responding to host (all cmds timed out) following port reset.
4 Resolved Issues
Release Notes
Document 6-00424-40 Rev A
October 2008
Change
Request
Number
Service
Request
Number
Description
19617 6404: Simple release status not returned to host when persistent reserve present on target.
19816 841772
6404: IOB Reboot Reason ExcHnd - Exception Occured in Interrup Contextt
837614
19834 839406
6404: Blade can reset by Watchdog Timer if many obj timeouts occur consecutively.
841132
19872 Build script fails to deliver vxworks image when binserv is not available.
19948 Write buffer cmd with FCP_DL=0 never returns status to host.
20019 SRR offset is not used to resend data, LSI request for max data fails.
20150 836594 SCSI status lost on SRR for partial block read causes command timeout.
20343 Write buffer cmd with FCP_DL=0 never returns status to host.
20387 Report Luns command used during device discovery does not clear last 2 bytes of CDB.
20388 RES stress test with binary data compare fails.
71100 786790
786650
During upgrade, a RAS ticket is produced: Top Reach assembly of the picker robotics operation
has Failed.
71285 765442 If auto inventory is enabled, the library should not actually scan the library barcode labels on
IES or IESWR command.
71289 Picker rotates into the motor during get hunt recovery.
71347 777004
790778
The library should be able to infer which media type a magazine is if it finds barcodes in a
spot where it did not find a barcode for a magazine
71375 765442 Need to change the error E_GRP_SLOT_FULL from sev 1 to sev 3
71400 A drive unload failure should not produce a RAS event.
71480 841132 StatusMonitor process fails during blade swaps
71507 SNMP is no longer updating SANMgr tables after blade swap .
71549 809384 Need to change the error E_GRP_PROF_STORAGE_GET_SLOW_EMPTY from Critical to
Warning
71630 Drive brick firmware auto-update settings are being reset by the MCB after an auto-update.
71686 Library hangs and/or RAS tickets appear for kernel oops and out of memory errors.
71693 Remote GUI hung while getting snapshot.
71720 Heavy library scsi stress and library snapshot caused kernel 'OOPS'
71726 LLM process killed on overnight multi-initiator stress test, all SCSI commands rejected with
44/00 asc/ascq.
71731 Library doesn't respond to RES request - failed two stability libraries
71762 VCM looping on an aborted SCSI command slows the library down.
Resolved Issues 5
Release Notes
Document 6-00424-40 Rev A
October 2008
Change
Request
Number
Service
Request
Number
Description
572A.GS00101
18429 The I/O blade does not support recovery when the Confirmed Completion Allowed in PRLI
is not flagged by the host.
571A.GS00100
70130 SFPs with VPD information should be reported as present and allow I/O speed adjustment
from GUI.
70273 In relation to 6404, SPI/SPO cmds are not supported by FC blade for LTO-4 drive.
70274 Persistent Reserve Out/Persistent Reserve In (PRO/PRI) support is required to ensure that
the 6404 and 7404 Persistent Reserve function similarly.
70887 753198 UDS2 labels are not found during configuration scans.
70919 729014 FC Task Management LUN reset causes the following command (inquiry) to hang for six
minutes and the loss of target connections.
70936 735538 Library placed in Logical SN mode after upgrade to i6.1 build 11. The GUI (Setup > Physical
Library) shows Logical SN set to OFF.
70942 I/O blades are not visible on all Scalar i2000 GUI screens
70958 SPIN cmd is rejected when allocation length is greater than 255 bytes - Blocks BE Encryption.
70964 768532 Automatic drive cleaning is not working.
70985 757014 Snapshots are taking over an hour to complete on Scalar i2000 libraries with multiple hosts
attached
70995 757874 M2.1 picker replacements fail to initialize and will not autolevel if the library has been
powered down.
70998
RCU versioning-mismatch routines are inconsistent.
71024 CommVault 7 SP1 Application Managed Encryption (AME) does not work with 6404 FCB.
71026 759420 Automatic drive cleaning fails if the host unloads the tape before a move.
71034 768878 HPUX host direct connected to 7404 (in loop configuration) registers duplicate devices
(ghosts)
71040 FCB 'eventlog' file format changed. Reaper cannot process them.
71046 6404 attached library fails to respond to persistent reserve out with preempt and abort
service action code
71207 798646 6404 blade rejects Reserve(6) command as illegal if LUN field of CDB is non-zero.
6 Resolved Issues
Release Notes
Document 6-00424-40 Rev A
October 2008
Change
Request
Number
Service
Request
Number
Description
560A.GS011
69069 AMC web browser stops responding
69465 708126 Cleaning magazine assignments are not persistent across reboots
70066 722142 FC data transfer residue calculation can be incorrect
70298 Hosts are not available for configuration in the GUI, and/or GUI runs very slowly
70427 Login fails in host SIDs differ by only the least-significant byte
70703 722886 Read Element Status returns 83/02 cartridge status on non-standard volsers when media
type checking is disabled
70808 Drives lost. FCP RW bits are conflict with CDB msg in loggerDump
540A.GS006
Persistent reserve command issues:
68350 625728 Free memory issue when Persistent Reservations is released.
68564 High GET retry rates from drives.
68612 631872 Persistent Reserve failure.
68758 611722
The “Library Interface Disabled” message displays on the local touch panel.
620448
68760 631872 Persistent Reserve In and Out commands issues.
68856 Calibration failures for some edge cases.
68857 630884 Intermittent drive communication errors.
Resolved Issues 7
Release Notes
Document 6-00424-40 Rev A
October 2008
Known Issues 0
This release of Scalar i2000 firmware has the following known issues. This list contains
cumulative information for all previously released Scalar i2000 library versions.
Change
Request
Number
20409 During upgrade, a Sev 1 RAS ticket is
71752 RES binary data compare fails with allocation
71101 769416
71098 779394 DHL - GUI becomes nonresponsive. Do not log on using the GUI with more
71049 HRS is not working with 6404. No applicable workaround is available.
71007 Library rejects valid a Read element status
Service
Request
Number
773424
Description Workaround
produced: The pivot assembly of the picker
robotics (Scanner of the picker robotics)
operation has Failed.
length >2MB
Due to firmware issues, the var/log partition
is filling up, thus causing incomplete
snapshots and other file system issues.
command with an allocation length > than
0x1fffff.
Disregard and close the RAS ticket.
Do not use allocation lengths >2MB.
No applicable workaround is available.
This requires a Customer Service
Engineer to correct.
than one user at a time. If the issue
occurs after I/E station operations,
import/export fewer cartridges at one
time.
Host/HBA dependent. Do not send
RES commands with the allocation
lengths > 0x1FFFF.
70980 724681
732246
737466
70983 Tools > Drives > Connection Options Loop is
70943 When removing and adding drives from/to an
70938 Cannot connect to a library with SSL enabled
70801 The Modify Partitions function on large
8 Known Issues
Logical Serial Number (SN Spoofing) was lost
after being enabled.
hard setting HP LTO-4 drive to F-Port not LPort.
EKM partition, you may receive an error
indicating insufficient licenses when there
actually
at an HTTPS address.
systems
correct number of slots, drives, or I/E stations.
sufficient licenses to make the change.
succeeds, but does not indicate the
are
Serial number settings are applied at
the time of a reboot, reboot the library
again to resolve the issue.
If a loop connection is desired, set the
drive to Loop Preferred instead of Loop.
Modify the partition in two steps: First,
remove the undesired drives from the
partition and apply changes. Second,
add the new drives to the partition.
Use regular HTTP address. Data is still
encrypted.
Reboot the library after modifying
partitions on large systems. Do NOT
attempt to modify the partition again
before rebooting.
Release Notes
Document 6-00424-40 Rev A
October 2008
Change
Request
Number
Service
Request
Number
Description Workaround
70621 The 7404 GUI reboot operation is slow
(approximately 20 seconds).
70638 Installing EKM with IBM Java disables
functioning Sun Java plug-in and i2000 RMI
interface does not function after EKM install.
70591 Q-EKM enabled systems with more than 36
LTO
-4 drives may fail with key/ASC/ASCQ:
4/ee/e.
This type of failure only occurs during
extremely high amounts of key requests (or
move medium commands
).
69075 Drives failed to autolevel to specified firmware
image during library bundle upgrade.
69061 Error connecting to server after software
upgrade
No applicable workaround is available.
Let the reboot process complete.
Since the Mozilla Firefox Java plug-in is
not impacted by the EKM installation, it
is recommended to use Firefox if there
are issues.
Restart back-up through host
application.
Do not upgrade drive brick firmware
using the Tools > Upgrade Software
menu option, but perform the upgrade
after successfully updating the software
library, using Tools > Update Drive
Firmware menu option.
When managing multiple libraries, do
not use the same host for different GUIs
at the same time.
69021 Devices stopped responding to host (all cmds
timed out) following port reset.
68949 Modifying a one-partition library to remove
magazines from the partition does not remove
all magazines selected upon completion. If the
user attempts to create a partition using the
available magazine, two partitions checker
board the library.
66625 Long erase fails with BUE 11d w/HP LTO3;
semaphore timeout after 6 hours.
66379 7404 HPF requires reboot of SUSE 9 UD4
server.
65583 7404 HPF: the active port setting is not
persistent, and a reboot can set it back to a
failing port.
Before pulling cables from the FC
blades, verify that no I/O data is being
written or read from the drives.
Delete all partitions, and then use the
Expert mode to create both partitions.
Device drivers from several different
vendors, such IBM LTO and Adaptec
SCSI HBA, have had to made changes
to address LTO erase timeout issues. At
minimum user needs to check and
update to latest version of the device
drivers for their system. Then if
necessary, either run tape long erase
operation one at a time or install IBM
LTO 6.0.8.2 driver.
Reboot SUSE 9 host.
This functions as designed.
Known Issues 9
Release Notes
Document 6-00424-40 Rev A
October 2008
Change
Request
Number
64283 SDLT 320 fails firmware update using FUP
63936 SDLT 600 drives fail to upgrade using AMC. If the upgrade fails, restart the library,
63687 Changed mapping, but host continued to send
63649 6404/LUN mapping window doesn’t update
62736 MCB SCSI with AHA39320 scan does not
Service
Request
Number
Description Workaround
tape
commands to old devices.
when a host is Online/Offline when FC cable
is removed from host.
report chger LUN - timeout error
This is only a problem with SDLT 320
drives with firmware V82 and older.
Update the drive manually.
and then perform the upgrade using
AMC (making sure the previous
version is identified as the drive
firmware level). An alternative is to use
the FUP tape without restarting the
library.
Rescan library devices on the host
(cycle host’s SCSI front-end driver).
Rebooting the IOBlade refreshes the
entries.
This is a BIOS scan issue. Disable
scanning from the BIOS, if possible, or
reboot the library and perform rescan.
62692 When interrupting a move from the cleaning
tape back to the cleaning slot, the library does
not place media in cleaning slot.
62417 FRU id "rollup report" graph labels are
unreadable
57762 When generating a Tape Alerts report graph,
the serial number and barcode overwrite each
other in the graphical display.
57687 AMC installs with errors when home directory
is specified as link folder.
57578 Receive a Java error when installing the AMC
software in c:
48014 432530 Disable service port login, except for service
port access.
42342 FUP update through the GUI failed, but the
FUP update was successful manually.
Manually remove the tape from the
picker.
Reduce scope of query.
Select a smaller query set, or set the
label to one item, for example, Media
ID.
Do not specify home directory for link
folder when logged in as root.
When an additional directory is
specified under C:\ at install, for
example - C:\AMC, then the client
launch is successful.
When service login is disabled, you are
unable to login via service port when
multiple IP addresses are available to
the client. Make certain there is only
one valid IP available on the client
(disable wireless connections).
Retry the update, and if the update still
fails, try updating using the manual
method.
10 Known Issues
Release Notes
Document 6-00424-40 Rev A
October 2008
Change
Request
Number
Service
Request
Number
Description Workaround
42326 While performing Update Software, the library
hung during power up.
33779 304086
312136
33714
AMC should use 802.3 standard to determine
valid external IP and gateway addresses
FCB eVPS map was corrupted. Due to lack of data and inability to
304492
33306 Reservations not transferred when host port
fails over.
28929 210302 No logging exists to identify when the
software clock is brought into sync with the
hardware clock. Also, there is no ability to
identify or generate an issue ticket if a clock is
running fast.
Cycle power on the library. If the
problem persists, contact technical
support.
As long as a valid IP is entered, there
are no issues.
reproduce the problem, no applicable
workaround is available.
When the FC ports fail over the host
needs to re-login (PLOGI + PRLI) to the
FCB. Re-login requires that reservations
be re-established.
No applicable workaround is available.
25095 232590 If an MCB is removed from its original library
and used on a new library, a ticket may be
generated indicating a library serial number
mismatch.
22186 After setting Host Type to HP_UX and doing
LUN Mapping at the same time, HP-UX host
requires a reboot for it to see and communicate
with the devices attached to the I/O blade.
21446 Legacy mount and read/write statistics are
still displayed when partitions are deleted and
recreated.
14920 LMC appears to hang for up to five minutes
while trying to change drive SCSI ID/LTO-2
settings in one partition while other partitions
are online and in use. The resulting changes
are intermittent.
12496 When issuing Vary On or Vary Off
commands too quickly back-to-back, the
commands are not executed.
Contact technical support to escalate
the issue.
Reboot the HP-UX host.
This is designed function this way to
track drive / media issues.
Take the physical library offline before
changing the drive SCSI ID or LTO-2
settings.
Pause at least one minute between
issuing Vary On or Vary Off
commands. Observe the behavior of the
drive to ensure the command is
executed.
12246 The library SCSI port does not properly
terminate when the library is connected via a
string of drives.
Known Issues 11
Do not terminate a string of SCSI drives
at the MCB.
Release Notes
Document 6-00424-40 Rev A
October 2008
Change
Request
Number
Service
Request
Number
Description Workaround
12051 210522 The library does not support Domain Name
System (DNS) for either Setup > Network
Configuration or Setup > Email
Configuration.
11265 Timeout definition required for Logical
Library.
Applications have varying time-outs for Move
Medium, with the minimum, non-configurable
timeout being 300 seconds. Thus each logical
library (LL) has an absolute time budget of
300/#LLs to "spend" on a move. If an LL
knows in advance that it will be unable to
perform a move, the LL can return Busy to the
application. If one LL consumes the entire 300
seconds doing recovery, all the other LLs will
timeout.
Use the physical IP of the library in the
Setup > Network configuration dialog
and the IP of the network mail server in
the Setup > Email Configuration
dialog.
No applicable workaround is available.
12 Known Issues
Release Notes
Document 6-00424-40 Rev A
October 2008
Documentation 0
The following documents are currently available for the Scalar i2000.
Document Number Document Title
6-00418-11 Rev A Scalar i2000 Planning Guide
6-00421-11 Rev A Scalar i2000 User’s Guide
6-00274-14 Rev A ADIC Management Console 4.4 Release Notes
6-00064-08 Rev A ADIC Management Console 4.4 User’s Guide
6-01244-04 Rev A Encryption and Using Q-EKM on the Scalar i2000
6-01847-01 Rev A Quantum Encryption Key Manager User’s Guide
6-01884-01 Rev A Quantum Encryption Key Manager Release Notes
2.1_007
Contacting Quantum 0
More information about this product is available on the Service and Support website at
www.quantum.com/support. The Service and Support Website contains a collection of
information, including answers to frequently asked questions (FAQs). You can also access
software, firmware, and drivers through this site.
For further assistance, or if training is desired, contact Quantum:
Global Call Handling
For additional contact information:
To open a Service Request:
For the most updated information on Quantum Global Services, please visit:
www.quantum.com/support
+1 800-284-5101
www.quantum.com/support
www.quantum.com/osr
Documentation 13
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