Quantum SCALAR AIT 480, SCALAR AIT 440 User Manual
SCALAR AIT 440/480
INSTALLATION AND OPERATING GUIDE
Scalar AIT 440/480 Libraries
Installation and
Operation
Copyright
Copyright 1998 by Advanced Digital Information Corporation (ADIC). All rights
reserved. This item and the information contained herein are the property of ADIC. No
part of this document may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise,
without the express written permission of ADIC, 11431 Willows Road N.E., Redmond,
Washington 98052.
Disclaimer
ADIC makes no representation or warranties with respect to the contents of this
document and specifically disclaims any implied warranties of merchantability or fitness
for any particular purpose. Further, ADIC reserves the right to revise this publication
without obligation of ADIC to notify any person or organization of such revision or changes.
Trademark Notices
ADIC™, ADIC Europe™ and Scalar™ are trademarks of Advanced Digital
Information Corporation. Sony
™
AME
trademarks or registered trademarks of their respective companies.
and MIC™ are trademarks of Sony Corporation. All other product names are
Advanced Digital Information Corporation
11431 Willows Road N.E.
Redmond, Washington 98052
®
is a registered trademark of Sony Corporation. AIT™,
62-0153-01
ii Scalar AIT 440/480
Revision History
Revision Date Description
A December 1998 Initial release
B June 1999 AIT-1, AIT-2 tape drives
Revisions to This Manual
This revision of
following changes and enhancements:
• Added information about Scalar AIT 440/480 support for AIT-1 and AIT-2
tape drives.
Safety Agency Standards
The Scalar AIT 440/480 comply with the following domestic and international product
safety standards:
• UL Standard 1950, 3rd Edition, Information Technology Equipment
Including Electrical Business Equipment
• CSA Standard C22.2 No. 950-95, Safety of Information Technology
Equipment Including Electrical Business Equipment
• IEC 950/EN60950, Safety of Information Technology Equipment
including Electrical Business Equipment
Scalar AIT 440/480 Library Installation and Operation
(B) contains the
Installation and Operation iii
Electro-magnetic Interference (EMI)
The Scalar AIT 440/480 meet the requirements for radiated and conducted emissions as
defined by the following standards:
• FCC Rules and Regulations, Part 15: Class A, Radio Frequency Devices—
Subpart B: Unintentional Radiators
• Industry Canada Notice, ICES-003, Class A, Digital Apparatus
• CISPR Publication 22, 1985, (EN 55022)
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with this instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Shielded cables are required for this device to comply with FCC Rules.
cables when connecting this device to others.
According to FCC regulations, changes or modifications to this equipment that are not
expressly approved by ADIC could void the user’s authority to operate the equipment.
Use shielded
Industry Canadian Notice per ICES-003
English
Interference-Causing Equipment Regulations.
French
Règlement sur le matériel brouilleur du Canada.
This Class A digital apparatus meets all requirements of the Canadian
Cet appareil numérique de la classe A respecte toutes les exigences du
CISPR22 Compliance Notice
This equipment complies with the CISPR22B standard for EMI radiation.
iv Scalar AIT 440/480
Product Warranty Caution
The Scalar AIT 440/480 Libraries are warranted to be free from defects in materials,
parts, and workmanship and will conform to the current product specification upon
delivery.
contact the company from which the library was purchased.
The warranty for the library shall not apply to failures of any unit when:
• The library is repaired by anyone other than ADIC’s personnel or approved
• The library is physically abused or is used in a manner that is inconsistent
• The library fails because of accident, misuse, abuse, neglect, mishandling,
• The library is repaired by anyone, including an approved agent, in a manner
• ADIC's serial number tag is removed.
• The library is damaged because of improper packaging on return.
For the specific details of your warranty, refer to your sales contract or
agent.
with the operating instructions or product specification defined by ADIC.
misapplication, alteration, faulty installation, modification, or service by
anyone other than the factory service center or its approved agent.
that is contrary to the maintenance or installation instructions supplied by
ADIC.
CAUTION
Returning the library in unauthorized packaging may damage
the unit and void the warranty.
If problems with the library occur, contact your maintenance
organization; do not void the product warranty by allowing
untrained or unauthorized personnel to attempt repairs.
Installation and Operation v
Notes
vi Scalar AIT 440/480
Contents
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
About the Scalar AIT 440 and Scalar AIT 480 . . . . . . . . . . . . . . . . . . . . . . . xii
Front panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Contacting ADIC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
1 Installing the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Preparing for installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installing the library hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 Configuring the Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Displaying the Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Setting the SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting the LCD security option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Setting other configuration options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
3 Checking the Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4 Operating the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the operator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Operating in different control modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Selecting and replacing data cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Replacing data cartridge magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Resetting the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
5 Operating the Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Monitoring the tape drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Cleaning the tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Displaying information about tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Ejecting a cartridge manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Installation and Operation vii
6 Maintaining the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Replacing tape drives or drive blanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Replacing the fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Replacing the air filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Cleaning the front window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Using touch-up paint on the housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
7 Packing and Shipping the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Returning the library for service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Shipping the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
8 Using the Demo Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Starting a demo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Slot Demo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Drive Demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
9 Performing Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using the LCD Diagnostics Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Configuring the serial ports for diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . 127
10 Using the Library Info Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Accessing the Library Info Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Using the SCSI Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Viewing statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Viewing system sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Viewing command history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Using the Inventory Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
11 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Problems with installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Problems with tape drive operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Problems with library operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
If you cannot resolve the problem... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
viii Scalar AIT 440/480
A Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
General specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
SCSI cable specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
SCSI terminator specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Power cord requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
B LCD Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
C Library Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Installation and Operation ix
Notes
x Scalar AIT 440/480
W
elcome
Congratulations on selecting the Scalar AIT 440 or Scalar AIT 480
Library. Your new library provides automated data storage, archiving,
backup, and retrieval for mid-range and high-end workstations, servers,
and networks.
Installation and Operation xi
The library's robotic cartridge handling mechanism (CHM) responds to
commands from the host application to move AIT data cartridges
between tape drives and storage slots, while the tape drives read and
write data. You can insert and remove cartridges through the entry/exit
port without opening the library door.
About the Scalar AIT 440 and Scalar AIT 480
The following illustrations and descriptions summarize the important
library features. For library specifications, refer to .
The Scalar AIT 440 contains 40 data cartridge slots, while the Scalar
AIT 480 contains 80 data cartridge slots. Both libraries can include up
®
to four 3.5” form factor Sony
operate as five SCSI devices on up to five SCSI buses. When the library
is equipped with AIT-1 drives, the library is a differential SCSI-2 device
and the drives are differential Fast/Wide SCSI-2 devices. The library can
be a differential SCSI-2 device and the drives are differential SCSI-2
Fast/Wide devices. When equipped with AIT-2 drives, the library can
be configured as a high voltage differential (HVD) Wide Ultra SCSI
device, or as a low voltage differential (LVD) Wide Ultra SCSI device.
AIT™ tape drives. The libraries can
When operating with four AIT-2 tape drives and assuming an average
data compression ratio of 2:1, the Scalar AIT 440 can store up to 4.0
terabytes of information on 40 Advanced-Metal Evaporative (AME
data cartridges (SDX2-50C), while the Scalar AIT 480 can store up to
8.0 terabytes of information on 80 AME cartridges.
xii Scalar AIT 440/480
™
)
Employing the 3.5” form factor AIT-2 drive, the Scalar AIT 440 and
Scalar AIT 480 provide a maximum sustained data transfer rate of over
1440 MB per minute (assuming 2:1 data compression). The Wide Ultra
SCSI drive does not require periodic head cleaning as often as many
conventioanl tape drives. The drive constantly moinitors head output to
check for possible contamination. If present, the drive will invoke a
built-in Active Head Cleaner. Under extreme operating conditions, a
cleaning cartridge may be required and the drive indicates this by
displaying a Cleaning Request message on its front panel Status LED.
The Sony SDX1-25C, SDX1-35C, SDX2-36C, and SDX2-50C data
cartridges support the Advanced Intelligent Tape format. The cartridges
use a new recording format, Adaptive Lossless Data Compression
™
(ALDC), Memory In Cassette (MIC
) technology capabilities and use
Sony’s AME media, which incorporates dual cobalt magnetic layers, the
absence of binder material to prevent tape head contamination and a
super-durable “diamond-like carbon” protective coating for extreme
durability.
Installation and Operation xiii
Front panel components
Operator panel
The operator panel includes a four-line liquid crystal display (LCD) and
a keypad. Use the operator panel to access menu options used to
configure the library and monitor operations. If necessary, you can tilt
the LCD for easier viewing.
Entry/exit port
The entry/exit port allows you to insert or remove individual cartridges
from the library without opening the door.
xiv Scalar AIT 440/480
Internal components
Drum assembly
The drum assembly holds the data cartridge magazines and rotates 180
degrees in either direction to position the magazines in front of the CHM.
Installation and Operation xv
Data cartridge magazines
Data cartridge magazines are the removable carriers for the AIT data
cartridges. The magazines snap onto mounting plates on the library's
rotating drum assembly and allow easy removal and replacement of
cartridges. Each magazine has individual cartridge slots for 10
cartridges. The Scalar AIT 440 contains up to four data cartridge
magazines; the Scalar AIT 480 contains up to eight.
Fixed cartridge slot
The fixed cartridge slot, located directly above the tape drives, provides
a storage location for a single cartridge. Typically, this slot is used to
store an AIT cleaning cartridge.
Tape drives
The library accommodates up to four HVD, Fast/Wide SCSI-2, AIT-1
tape drives, or up to four HVD/LVD, Wide Ultra SCSI AIT-2 tape drives.
xvi Scalar AIT 440/480
Drive carrier
When you purchase the library, each tape drive in the library is fitted
inside a drive carrier. The drive carrier allows you to slide the drive in
and out of the library if the tape drive needs repair or if you are adding
new tape drives.
Note:
You must purchase the tape drive pre-installed in the drive
carrier.
AIT drive carrier
Drive blank (not shown)
Drive blanks are “empty” drive carriers with solid faceplates. If you plan
to operate the library with fewer than four tape drives, you must install
drive blanks in the empty drive positions. The drive blanks ensure correct
airflow through the library for cooling, compliance with EMI
regulations, and in some configurations, correct SCSI connection.
Installation and Operation xvii
Cartridge handling mechanism (CHM)
The cartridge handling mechanism (CHM) moves cartridges between
cartridge slots, tape drives, and the entry/exit port.
Bar code scanner
The high-speed bar code scanner, mounted on the CHM, reads bar code
labels affixed to the cartridges to track individual cartridges. Cartridge
label information becomes part of the library's cartridge inventory stored
in nonvolatile RAM.
Entry/exit transport assembly
The entry/exit transport assembly moves the transport arm to and from
the entry/exit port to pick up cartridges.
Serial ports
Two serial ports (25-pin and 9-pin) at the back of the library allow you
to communicate with the tape drives and the library across a serial cable
connected to an external computer. By running a special diagnostic
program, you can perform diagnostics, upgrade firmware, and test CHM
motion.
xviii Scalar AIT 440/480
SCSI connectors
The library has ten SCSI connectors, accessible through the cabling bay
on the back, and can be attached to up to five SCSI buses (all four tape
drives and the library can be on separate buses).
Installation and Operation xix
About this manual
Use this manual to install, configure, operate, maintain, and diagnose
problems with the Scalar AIT 440 or Scalar AIT 480 Library and its
enclosed AIT tape drives. It includes the following chapters:
S Chapter 1 explains how to install and set up the library.
S Chapter 2 describes how to configure the library.
S Chapter 3 describes how to check your setup.
S Chapter 4 describes basic library operations.
S Chapter 5 describes basic tape drive operations.
S Chapter 6 describes basic maintenance procedures.
S Chapter 7 describes how to move, pack, and ship the library.
S Chapter 8 describes how to use the LCD demo programs.
S Chapter 9 describes how to perform diagnostic tests.
S Chapter 10 describes the Library Info menu.
S Chapter 11 describes basic troubleshooting procedures.
S Appendix A provides basic library specifications.
S Appendix B provides LCD error codes.
S Appendix C shows the element indexes for library locations.
A quick reference card is provided at the end of the manual. Remove
this card and keep it near your library. Use the
reference for using the operator panel and interpreting error codes.
xx Scalar AIT 440/480
Quick Reference
as a
Conventions used in this manual
This manual uses the following conventions:
[Enter] Boxed text indicates keys on the library's operator panel
keyboard.
Note:
Notes provide hints or suggestions about the topic or procedure
being discussed.
Important
³
“Important” helps you complete a procedure or avoid
extra steps.
Information next to the word
CAUTION
Boxed text under the heading “CAUTION”
provides information you must know to avoid
damaging the library or tape drives or losing data.
WARNING!
Boxed text under the heading “WARNING!”
provides information you must know to avoid
personal injury.
Installation and Operation xxi
Related Publications
For information about these libraries, the tape drives, and the standards
used by these libraries, refer to the following publications available from
ADIC.
Scalar AIT 440 and Scalar AIT 480 Libraries
S
Scalar AIT 440/480 Libraries SCSI Reference
, 62-0164-01
xxii Scalar AIT 440/480
Contacting ADIC
For technical support:
ADIC Technical
Assistance Center
(ATAC)
e-mail support@adic.com
World Wide Web http://www.adic.com
Bulletin Board (BBS) 1-425-883-3211
To order supplies and accessories:
ADIC Sales 1-800-336-1233
To return equipment for service:
ADIC Technical
Assistance Center
(ATAC)
1-800-827-3822 (US)
1-303-790-2083 (International)
Connect at up to 28,800 baud with 8 data
bits, 1 stop bit, and no parity. Turn on
hardware (RTS/CTS) flow control.
1-425-881-8004
1-425-881-2296 (fax)
1-800-827-3822 (US)
1-303-790-2083 (International)
e-mail support@adic.com
Installation and Operation xxiii
Notes
xxiv Scalar AIT 440/480
1
Installing the Hardware
1
This chapter describes how to install and set up the library hardware.
Preparing for installation
Before installing the library, complete the following preliminary steps.
✔
Installation and Operation 1
Step Description
1 Unpack the library.
2 Check the accessories.
3 Obtain additional equipment.
4 Protect the library against ESD.
For rack-mount models, obtain a fork lift or at least
5
four people. For standalone models, remove the side
panels to access the handles.
Make sure your host bus adapter card or cards and
6
application software are compatible with the library
and the tape drives.
Chapter 1
Step 1 – Unpack the library
Complete the unpacking steps printed on the box. Save all original
packing materials in case you need to ship or move the library later.
Step 2 – Check the accessories
Make certain you received the following accessories:
S Power cord (U.S. and Canada only)
S SCSI jumpers (three for narrow SCSI libraries and four for wide
SCSI libraries)
S AIT Data Cartridge Magazines with covers (four for the Scalar AIT
440 and eight for the Scalar AIT 480)
S Two cleaning packets for the door
S Two keys for the door lock
S One spare drive blank (in addition to those installed)
➤
Important
the tape drives pre-installed. For libraries that will operate
with fewer than four tape drives, drive blanks have been
installed in the unused carrier slots. For more information,
see Chapter 4.
S Slide rails and mounting hardware for the rack-mount model
2 Scalar AIT 440/480
Your library has been shipped to you with
Step 3 – Obtain additional equipment
The following table lists the additional equipment you may need to
obtain to install the library.
Equipment For more information...
Installing the Hardware
SCSI cables*
SCSI terminators*
Power cord (if outside the U.S. or
Canada)*
Data cartridges* See page 16.
Cleaning cartridges* See page 21.
Bar code labels* See page 16.
Rack-mount model:
36- inch EIA standard rack with
extension support legs
* These items can be purchased from ADIC.
19-inch by 30- to
See Appendix A.
Contact a rack supplier.
Step 4 – Protect the library against ESD
If you remove the cover from the library, its internal components are
susceptible to damage from electrostatic discharge (ESD). To ensure that
the work area is as free from ESD as possible, place a grounded, static
protection mat on the work surface, and wear a static protection wrist
band. If a mat and wristband are unavailable, discharge static electricity
from your body before touching the inside of the library or the tape
drives. (Touch a known grounded surface, such as your computer's metal
chassis.)
Installation and Operation 3
Chapter 1
Step 5 – Prepare the library
Preparing to install the standalone library
The standalone library weighs approximately 211 pounds (96 kg) with
four tape drives installed. This model includes two handles on each side
for moving the library. The handles are located underneath the side
panels, as shown in Figure 1-1. To remove the side panels, use a
flat-blade screwdriver to loosen the captive screws at the rear of the
library (two at the rear of each side panel). Then, pull each side panel
back and away from the library.
Figure 1-1 Removing the side panels to access handles
4 Scalar AIT 440/480
Installing the Hardware
Preparing to install the rack-mount library
The slide rails and mounting hardware for the rack-mount library are
shipped in the box with the library. The rack-mount library weighs 152
pounds (69 kg) with four tape drives installed. Before installing the
library, make sure that your rack has extension support legs and that you
have at least four people or two people and a small fork lift.
Step 6 – Check for compatibility issues
Make sure your SCSI host bus adapter card or cards installed in the host
computer and its application software are compatible with the Scalar
AIT 440/480 and the tape drives you are using. You can obtain software
compatibility information for ADIC products from ADIC's internet site
(http://www.adic.com).
You can install the software application on the host computer before or
after library installation. However, if you install the software first, you
may need to reconfigure it for use with the Scalar AIT 440/480.
Installation and Operation 5
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