Quantum Scalar 50 User's Guide

User’s Guide User’s Guide User’s Guide User’s Guide User’s Guide
Quantum Scalar 50
Quantum Scalar 50
Scalar Series
81-81768-02 A01
Quantum Scalar 50 User’s Guide, 81-81768-02 A01, July 2008, Made in USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.
Copyright 2008 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
DLT, SDLT, DLTtape III, DLTtape IV and Super DLTtape I are all trademarks of Quantum Corporation. Other trademarks may be mentioned herein which belong to other companies.

Contents

Preface xvii
StorageCare Guardian...................................................................................xxii
Chapter 1 Library Description 1
Overview............................................................................................................. 2
Tape Drives......................................................................................................... 5
Tape Drive Types........................................................................................ 5
Library Features................................................................................................. 8
Front Panel................................................................................................... 8
Internal Layout.......................................................................................... 10
Back Panel.................................................................................................. 11
DLTSage™ Tape Security............................................................................... 13
Mixed Media Support ..................................................................................... 13
Capacity on Demand....................................................................................... 13
Enabling Capacity on Demand............................................................... 14
Library Scalability (Stacked Configurations)............................................... 15
Multiple Library Stack Requirements ................................................... 15
Getting Started ................................................................................................. 18
Installing the Quantum Scalar 50........................................................... 18
Cabling the Quantum Scalar 50 Series .................................................. 19
Loading Tape Cartridges......................................................................... 20
Initial Configuration................................................................................. 20
Quantum Scalar 50 User’s Guide iii
Contents
Chapter 2 Basic Library Operations 21
Installing Tape Cartridges .............................................................................. 21
Taking ESD Precautions ..........................................................................23
SDLT Cartridges ....................................................................................... 24
LTO Cartridges .........................................................................................26
Cleaning Cartridges..................................................................................28
Preparing the Library for Operation............................................................. 30
Close the Cabinet Doors and Access Panels .........................................30
Connecting to Host Workstations ..........................................................31
Turning the Library On and Off .................................................................... 36
Turning On the Library............................................................................ 36
Turning Off the Library ...........................................................................37
Placing the Library On-line or Off-line.................................................. 37
Using the OCP.................................................................................................. 37
Home Screen.............................................................................................. 37
OCP Buttons .............................................................................................. 38
OCP Components ............................................................................................ 38
Info Screen ................................................................................................. 40
Operations Screen..................................................................................... 45
Setup Screen...............................................................................................50
Diags Screen .............................................................................................. 57
Load Port Configuration................................................................................. 60
Chapter 3 Quantum Scalar 50 Remote Management 63
Quantum Scalar 50 Web Pages ......................................................................64
Quantum Scalar Web Page Menu Items................................................ 64
Accessing Scalar 50 Web Pages...............................................................67
Using the Quantum Scalar 50 Web Pages............................................. 67
Quick Status............................................................................................... 68
Status.................................................................................................................. 70
Overview Page .......................................................................................... 70
Hardware Status Page..............................................................................71
Event Log Page.......................................................................................... 72
Statistics Page ............................................................................................ 73
Operations......................................................................................................... 77
Accessing the Operations Page............................................................... 77
Find Page....................................................................................................78
Move Page.................................................................................................. 80
Inventory Page ..........................................................................................82
Drives Page................................................................................................ 83
Quantum Scalar 50 User’s Guide iv
Contents
Setup .................................................................................................................. 84
Accessing the Setup Page ........................................................................85
Identification..............................................................................................86
Users ........................................................................................................... 87
Key Users ................................................................................................... 88
SCSI/Fibre .................................................................................................91
iSCSI Bridge............................................................................................... 92
Network .....................................................................................................93
Events .........................................................................................................95
Date & Time...............................................................................................99
Library......................................................................................................101
Partitions ..................................................................................................102
Field Service............................................................................................. 108
Setup Wizard........................................................................................... 108
Secure Key.......................................................................................................113
Protection Mode for Cartridges............................................................ 115
Enable/Disable Secure Key for Drives................................................ 116
Select Secure Key for Library................................................................ 117
Assign Secure Key to Cartridge............................................................117
Create Secure Key Name/Secure Key Pair......................................... 118
Delete Secure Key Name .......................................................................119
Backup Secure Key File.......................................................................... 120
Upload Secure Key File.......................................................................... 121
Secure Key Best Practices and Tape Migration .........................................122
Best Practices ...........................................................................................122
Key Migration Scenarios........................................................................ 122
Utilities ............................................................................................................124
Library......................................................................................................125
System Tests ............................................................................................ 127
Maintenance ............................................................................................ 129
Logs...........................................................................................................131
Tasks .........................................................................................................133
Reference .........................................................................................................134
Logout..............................................................................................................136
Chapter 4 SNMP Trap List 137
Chapter 5 Troubleshooting 164
Common Problems and Solutions...............................................................164
Quantum Scalar 50 User’s Guide v
Contents
Start-up Problems ...................................................................................165
OCP Problems .........................................................................................166
Robotics (Hand) Problems.....................................................................166
Operating Problems ............................................................................... 168
Interpreting System LED Status .................................................................. 170
Operator Control Panel (OCP) LED Status......................................... 171
System Controller Board (SCB) LED Status........................................171
Power Supply LED Status .....................................................................175
Tape Drive LED Status...........................................................................176
Appendix A Specifications 177
Physical Specifications ..................................................................................178
Performance Specifications........................................................................... 179
Reliability Specifications...............................................................................180
Tape Drive Specifications .............................................................................180
Environmental Specifications.......................................................................181
Noise Levels.............................................................................................181
SCSI Specifications.........................................................................................181
Appendix B SDLTtape Cartridge Maintenance 182
Handling DLTtape Cartridges.....................................................................182
Visual Inspection of DLTtape Cartridges...................................................183
When To Visually Inspect a DLTtape Cartridge................................183
Visual Inspection Procedure .................................................................183
Appendix C Installing the Scalar 50 Library 187
Selecting an Installation Location................................................................187
Rack Space Requirements...................................................................... 188
Environmental Conditions....................................................................189
Preparing for the Installation ....................................................................... 189
Providing Necessary Tools and Equipment .......................................189
Taking ESD Precautions ........................................................................189
Installing the Library.....................................................................................190
Locating the Mounting Position ...........................................................190
Installing the Library.............................................................................. 192
Loading the Tape Cartridges ................................................................207
Quantum Scalar 50 User’s Guide vi
Contents
Initial Configuration...............................................................................207
Emergency Library Access ........................................................................... 213
Appendix D Repacking the Scalar 50 Library 216
Removing the Library from the Rack..........................................................217
Installing the Internal Shipping Restraints ................................................220
Packing the Library for Shipment ............................................................... 224
Appendix E Firmware Upgrade Instructions for Stacked Libraries 226
Changing the Library Stack Role.................................................................227
Uploading Library Firmware.......................................................................228
Returning the Library Stack Role ................................................................ 233
Appendix F Regulatory Statements 235
Laser Statement....................................................................................... 238
Glossary 259
Index 261
Quantum Scalar 50 User’s Guide vii

Figures

Figure 1 Scalar 50......................................................................................... 2
Figure 2 Slot Numbering, Scalar 50 SDLT ............................................... 3
Figure 3 Slot Numbering, Scalar 50 LTO.................................................. 4
Figure 4 Scalar 50 Front Panel.................................................................... 8
Figure 5 Scalar 50 Internal Layout .......................................................... 10
Figure 6 Scalar 50 Back Panel................................................................... 12
Figure 7 Multiple Library Stack (Cross Section..................................... 16
Figure 8 Rack Space Requirements......................................................... 19
Figure 9 Connecting the Library to the Local Area Network ............. 20
Figure 10 Inserting a Barcode Label (SDLT)............................................ 25
Figure 11 SDLT Cartridges......................................................................... 26
Figure 12 LTO Cartridges........................................................................... 28
Figure 13 SDLT Cleaning Cartridges........................................................ 29
Figure 14 LTO Cleaning Cartridges.......................................................... 29
Figure 15 Closing the Scalar 50 Front Doors............................................ 30
Figure 16 Scalar 50 Cable Configuration (SCSI Full Height Drives).... 32
Figure 17 Scalar 50 Cable Configuration (Native Fibre Channel Full
Height Drives) ............................................................................ 32
Quantum Scalar 50 User’s Guide viii
Figures
Figure 18 Scalar 50 Cable Configuration (SCSI Half-Height Drives)... 33
Figure 19 Scalar 50 Cable Configuration (SAS Half-Height Drives).... 33
Figure 20 Scalar 50 Cable Configuration (Native Fibre Channel Half-
Height Drives)............................................................................. 34
Figure 21 Scalar 50 Cable Configuration (Stacked)................................. 35
Figure 22 Turning On the Library ............................................................. 36
Figure 23 OCP Home Screen......................................................................38
Figure 24 OCP Component Tree................................................................39
Figure 25 Info Screen...................................................................................40
Figure 26 Overview Screen.........................................................................41
Figure 27 Hardware Screen........................................................................ 42
Figure 28 Event Log Screen........................................................................43
Figure 29 Statistics Screen...........................................................................44
Figure 30 Operations Screen....................................................................... 45
Figure 31 Library Operations Screen ........................................................ 46
Figure 32 Match Label Screen ....................................................................47
Figure 33 Move From Screen...................................................................... 48
Figure 34 Drive Operations Screen ........................................................... 49
Figure 35 Setup Screen ................................................................................51
Figure 36 Cabinet Setup Screen ................................................................. 51
Figure 37 Partitions Setup Screen.............................................................. 53
Figure 38 Security Screen............................................................................54
Figure 39 Network Screen ..........................................................................55
Figure 40 Date and Time Screen................................................................ 57
Figure 41 Diagnostic Screen .......................................................................57
Figure 42 System-level Test Screen ...........................................................58
Figure 43 Subsystem Tests Screen............................................................. 59
Figure 44 Component Tests Screen ........................................................... 60
Figure 45 Load Port Settings ......................................................................62
Quantum Scalar 50 User’s Guide ix
Figures
Figure 46 Quantum Scalar 50 Web Page Menu Items............................65
Figure 47 Quantum Tape Security and Tape Encryption Menus......... 66
Figure 48 Overview Page............................................................................ 67
Figure 49 Status Page ..................................................................................70
Figure 50 Hardware Status Page ............................................................... 71
Figure 51 Event Log Page ...........................................................................72
Figure 52 Statistics Page.............................................................................. 76
Figure 53 Operations Page..........................................................................77
Figure 54 Find Page ..................................................................................... 78
Figure 55 Move Page ...................................................................................81
Figure 56 Inventory Page............................................................................ 82
Figure 57 Drives Page.................................................................................. 83
Figure 58 Setup Page ...................................................................................85
Figure 59 Users Page ................................................................................... 87
Figure 60 Create Key User..........................................................................89
Figure 61 Remove Secure User .................................................................. 89
Figure 62 Change Key User Password......................................................90
Figure 63 SCSI Page..................................................................................... 91
Figure 64 iSCSI Page....................................................................................93
Figure 65 Network Page .............................................................................94
Figure 66 Events Page ................................................................................. 96
Figure 67 SNMP Section of Event Page ....................................................99
Figure 68 Date & Time Page..................................................................... 100
Figure 69 Library Page..............................................................................101
Figure 70 Native Fibre Channel Partition Example.............................. 103
Figure 71 Partitions Page ..........................................................................105
Figure 72 Setup Wizard............................................................................. 109
Figure 73 Setup Wizard (Library Offline) .............................................. 109
Figure 74 Setup Wizard (Date and Time)...............................................110
Quantum Scalar 50 User’s Guide x
Figures
Figure 75 Setup Wizard (Configure Devices)........................................111
Figure 76 Setup Wizard (Configuring Load Ports)............................... 111
Figure 77 Setup Wizard (Configuring Partition)...................................112
Figure 78 Setup Wizard (Wizard Completed).......................................113
Figure 79 Secure Key Page........................................................................ 114
Figure 80 Protection Mode for Cartridges..............................................115
Figure 81 Enable/Disable Secure Key for Drives.................................. 116
Figure 82 Select Secure Key for Library.................................................. 117
Figure 83 Assign Secure Key to Cartridge ............................................. 117
Figure 84 Create Secure Key Name/Secure Key Pair .......................... 118
Figure 85 Delete Secure Key Name.........................................................119
Figure 86 Backup Secure Key File ........................................................... 120
Figure 87 Upload Secure Key File ...........................................................121
Figure 88 Utilities Page ............................................................................. 124
Figure 89 Library Page..............................................................................125
Figure 90 Selftest Page...............................................................................127
Figure 91 System Tests Page .................................................................... 128
Figure 92 Maintenance Page .................................................................... 129
Figure 93 Logs Page...................................................................................132
Figure 94 View Log Page .........................................................................132
Figure 95 Tasks Page ................................................................................. 133
Figure 96 Task List Example ....................................................................134
Figure 97 Reference Page..........................................................................135
Figure 98 About Page................................................................................ 135
Figure 99 Location of the Reel Locks and the Hub ............................... 184
Figure 100 Opening the Tape Cartridge Door.........................................185
Figure 101 Write Protect Switch ................................................................ 186
Figure 102 Rack Space Requirements .......................................................188
Figure 103 Rail Adapter Orientation......................................................... 194
Quantum Scalar 50 User’s Guide xi
Figures
Figure 104 Assembling the Left-Hand Rack Mount Shelves................. 195
Figure 105 Assembling the Right-Hand Rack Mount Shelves .............. 196
Figure 106 Installing the Rack Mount Shelves......................................... 197
Figure 107 Back Mounting Brackets..........................................................199
Figure 108 Installing the Scalar 50 in the Rack ........................................200
Figure 109 Securing the Back of the Library............................................201
Figure 110 Scalar 50 Tape Drive Numbering...........................................202
Figure 111 Scalar 50 Cable Configuration (SCSI Full Height Drives)..203 Figure 112 Scalar 50 Cable Configuration (Native Fibre Channel Full
Height Drives)........................................................................... 204
Figure 113 Scalar 50 Cable Configuration (SCSI Half-Height Drives) . 204 Figure 114 Scalar 50 Cable Configuration (SAS Half-Height Drives).. 205 Figure 115 Scalar 50 Cable Configuration (Native Fibre Channel Half-
Height Drives)........................................................................... 205
Figure 116 Scalar 50 Cable Configuration (Stacked)...............................206
Figure 117 Turning On the Library ........................................................... 208
Figure 118 Setup Screen..............................................................................210
Figure 119 Library Options Screen............................................................210
Figure 120 Date and Time Screen..............................................................211
Figure 121 Network Screen ........................................................................212
Figure 122 Opening the Right and Left Magazine Access Doors .........214
Figure 123 Removing the Magazines........................................................ 215
Figure 124 Removing the Scalar 50 Library .............................................219
Figure 125 Opening the Right and Left Magazine Access Doors .........221
Figure 126 Installing the Hand Restraint.................................................. 222
Figure 127 Installing the Restraining Bolt................................................223
Figure 128 Preparing the Library for Shipping .......................................225
Figure 129 Setup Screen..............................................................................227
Figure 130 Cabinet Screen .......................................................................... 227
Figure 131 Connecting to the Library SCB...............................................229
Quantum Scalar 50 User’s Guide xii
Figures
Figure 132 Overview Page.......................................................................... 230
Figure 133 Utilities Page ............................................................................. 231
Figure 134 Maintenance Page .................................................................... 232
Figure 135 Setup Screen..............................................................................233
Figure 136 Cabinet Screen .......................................................................... 233
Quantum Scalar 50 User’s Guide xiii

Tables

Table 1 DLT-S4 Performance Characteristics......................................... 5
Table 2 Quantum LTO-3 (Half- Height) Performance Characteristics
6
Table 3 HP LTO-3 (Full Height) Performance Characteristics............ 6
Table 4 HP LTO-4 (Half- Height) Performance Characteristics.......... 7
Table 5 HP LTO-4 Performance Characteristics.................................... 7
Table 6 Front Panel Features .................................................................... 9
Table 7 Scalar 50 Capacity Levels.......................................................... 14
Table 8 Capacity, Scalar 50 Multiple Library Stack - LTO (42U High
Rack)17 Table 9 Capacity, Scalar 50 Multiple Library Stack - SDLT (42U High
Rack)............................................................................................. 17
Table 10 Hardware Information.............................................................. 42
Table 11 Library Operations Options...................................................... 46
Table 12 Drive Options ............................................................................. 50
Table 13 Cabinet Setup.............................................................................. 52
Table 14 Partitions Setup .......................................................................... 53
Table 15 Security Setup............................................................................. 54
Quantum Scalar 50 User’s Guide xiv
Tables
Table 16 Import/Export Option Settings................................................ 61
Table 17 Quick Status Library Health Conditions ................................ 68
Table 18 Quick Status Health Messages ................................................. 68
Table 19 Statistics Information.................................................................74
Table 20 Identification Information......................................................... 86
Table 21 User Information........................................................................88
Table 22 Native Fibre Channel Configuration Options........................ 92
Table 23 Network Configuration Fields .................................................95
Table 24 Email Notification ......................................................................97
Table 25 Send Email Test ..........................................................................97
Table 26 SNMP Trap Selections............................................................... 99
Table 27 Library Configuration.............................................................. 101
Table 28 Capacity on Demand Configuration..................................... 102
Table 29 Creating a Partition..................................................................106
Table 30 Configuration File Types......................................................... 130
Table 31 Start-up Problems..................................................................... 165
Table 32 OCP Problems........................................................................... 166
Table 33 Robotics (Hand) Problems......................................................167
Table 34 Problems During Library Operation.....................................168
Table 35 OCP LED States........................................................................171
Table 36 SCSI SCB LED........................................................................... 172
Table 37 Surrogate SCB LED .................................................................. 173
Table 38 Fibre Channel SCB LED ..........................................................174
Table 39 Power Supply LEDs................................................................. 175
Table 40 Tape Drive LEDs ......................................................................176
Table 41 Unit Dimensions/Weight .......................................................178
Table 42 Capacities................................................................................... 178
Table 43 Performance Specifications..................................................... 179
Table 44 Library Performance................................................................179
Quantum Scalar 50 User’s Guide xv
Tables
Table 45 Reliability Specifications ......................................................... 180
Table 46 Tape Drive Specifications........................................................180
Table 47 Power .........................................................................................181
Table 48 Climate.......................................................................................181
Table 49 Rack Hole Types.......................................................................190
Table 50 Scalar 50 Rail Hole Patterns and Mounting Positions ........191
Table 51 Library Mounting Hardware..................................................192
Table 52 Back Mounting Bracket Orientation...................................... 198
Table 53 Setting Up the Cabinet.............................................................211
Quantum Scalar 50 User’s Guide xvi

Preface

Audience
Purpose
Document Organization
This document is written for operators of the Scalar 50 tape library.
This document explains how to use the Scalar 50 tape library.
This document is organized as follows:
Chapter 1, Library Description, provides an overview of the Scalar 50 library.
Chapter 2, Basic Library Operations, introduces the library OCP screens and explains how to use them to perform basic library operations such as moving tape cartridges within the library, removing the tape cartridge magazines, and viewing library information.
Chapter 3, Quantum Scalar 50 Remote Management, explains how to change the library configuration and manage the library using the remote GUI.
Chapter 4, SNMP Trap List, lists the SNMP traps supported by the Scalar 50 library.
Chapter 5, Troubleshooting, discusses problems you may encounter during the setup and operation of the Scalar 50 library.
Quantum Scalar 50 User’s Guide xvii
Preface
Appendix A, Specifications, lists the specifications for the Scalar
50 library.
Appendix B, SDLTtape Cartridge Maintenance, provides
guidelines for handling SDLT
cartridges and visually
inspecting them if necessary.
Appendix C, Installing the Scalar 50 Library, provides installation
information for the Scalar 50 library.
Appendix D, Repacking the Scalar 50 Library, provides repacking
information for the Scalar 50 library.
Appendix E, Firmware Upgrade Instructions for Stacked Libraries,
provides procedures for upgrading library firmware to
stacked
libraries.
Appendix F, Regulatory Statements, provides regulatory
information for the Scalar 50 library.
This document concludes with a glossary and a detailed index.
Notational Conventions
This manual uses the following conventions:
Note: Notes emphasize important information related to the main
topic.
Caution: Cau
Warning: Wa
tions indicate potential hazards to equipment and are
included to prevent damage to equipment.
rnings indicate potential hazards to personal safety and
are included to prevent injury.
This manual uses the following:
• Right side of the library — Refers to the
right side as you face
the component being described.
• Left side of the library — Refers to the left
side as you face the
component being described.
Quantum Scalar 50 User’s Guide xviii
Preface
Related Documents
Documents related to the Scalar 50 tape library are shown below:
Quantum Scalar 50 Documentation
Document No. Title Description
81-81767
81-81769
81-81770
81-81539
81-81771
Scalar 50 Quick Start Pr
installing the Scalar 50 library in a rack.
Scalar 50 Tape Drive
nstallation Instructions
I
Scalar 50 Tape Drive Re
placement Instructions
TC2201 iSCSI Bridge User’s Guide
Scalar 50 Magazine
Upgrade Instructions
Provides information on installing tape drives in the
Provides information on replacing tape drives in the
Provides web interface information for the TC2201 iSCSI bridge.
Provides installation information for both the SDLT and LTO tape magazines.
ovides information on
Scalar 50 library.
Scalar 50 library.
and serial
0
6311658
81-81627
Refer to the appropriate product manuals fo tape drives and cartridges.
Quantum Scalar 50 User’s Guide xix
SNMP Integration Guide Pr
Scalar 50 Series DLTSage™ Secure Tape Quick Start Guide
ovides integration
information for SNMP.
Provides information on creating secure keys on your library.
r information about your
Preface
SCSI-2 Specification 0
The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from:
Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112 (800) 854-7179 or (303) 397-2740
Contacts
Quantum company contacts are listed below.
Quantum Corporate Headquarters 0
To order documentation on the DXi7500 or other products contact:
Quantum Corporation (Corporate Headquarters) 1650 Technology Drive, Suite 700 San Jose, CA 95110-1382
Technical Publications 0
To comment on existing documentation send e-mail to:
doc-comments@quantum.com
Quantum Home Page 0
Visit the Quantum home page at:
http://www.quantum.com
Getting More Information or Help
StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and diagnostics technologies with cross­environment, multi-vendor expertise to resolve backup issues faster and at lower cost.
Accelerate service issue resolution with these exclusive Quantum StorageCare services:
Quantum Scalar 50 User’s Guide xx
Preface
Service and Support Website - Register products, license software, browse Quantum Learning courses, check backup software and operating system support, and locate manuals, FAQs, firmware downloads, product updates and more in one convenient location. Benefit today at:
http://www.quantum.com/ServiceandSupport/
index.aspx
eSupport - Submit online service requests, update contact information, add attachments, and receive status updates via email. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at:
http://
www.quantum.com/ServiceandSupport/eSupport/Index.aspx.
StorageCare Guardian - Securely links Quantum hardware and the diagnostic data from the surrounding storage ecosystem to Quantum's Global Services Team for faster, more precise root cause diagnosis. StorageCare Guardian is simple to set up through the internet and provides secure, two-way communications with Quantum’s Secure Service Center. More StorageCare Guardian information can be found at:
http://www.quantum.com/
ServiceandSupport/Services/GuardianInformation/Index.aspx.
For further assistance, or if training is desired, contact Quantum Technical Assistance Center:
North America: +1-800-284-5101
UK, France and Germany 00800 4 QUANTUM
EMEA +44 1256 848 766
For worldwide support: http://www.quantum.com/ServiceandSupport/
eSupport/Index.aspx
Quantum Scalar 50 User’s Guide xxi
Preface

StorageCare Guardian

StorageCare Guardian 0
StorageCare Guardian is a remote monitoring and diagnostic solution that
enables Quantum to proactively monitor the products, use diagnostic data to predict possible failures, and determine whether or not the problem involves a Quantum product or other critical component in the environment.
health of Quantum
Benefits
More Reliable Backups
Faster Resolution Time
StorageCare Guardian gives the customer added assurance that Quantum
will make sure its products are running optimally to ensure maximum operational efficiency. Deploying this solution is easy and enables customers to minimize the costs associated with system downtime and service issues should a problem arise.
Through continuous 24x7x365 monitoring, StorageCare Guardian proactively checks Quantum systems for common errors and alerts the customer when a Quantum product is underperforming. By proactively identifying red flags, the risk of failed backups and machine downtime can be mitigated.
When the system is down, StorageCare Guardian provides the necessary diagnostics data that enables Quantum to identify the root cause and expedite the problem resolution process. Problems that used to take days to fix can now be fixed in minutes. When problems require onsite support, field engineers will have better information along with the right parts necessary to fix the problem.
StorageCare Guardian allows Quantum to
• Monitor diagnostic data related to Quantum products
0
• Receive alarms that notify Quantum of issues
• Run diagnostic utilities to more quickly determine the root cause of i
ssues
Quantum Scalar 50 User’s Guide xxii
at the customer site
Preface
StorageCare Guardian
• Initiate remote connection to remote management interface to get more in-depth information about the health of your Quantum product.
• Distribute software/firmware upgrades - this will be available as a future enhancement
Product Features 0
• Continuous Monitoring - Proactive 7x24x365 monitoring of Quantum products enabling Quantum Support to be alerted on events such as errors or marginal conditions that are defined by the user.
• Root Cause Diagnosis - Allows Quantum to quickly isolate and identify the root cause of a problem.
• Rapid Problem Resolution- Quantum can rapidly recommend and/ or implement the corrective actions needed to resolve a problem ensuring minimal impact to the IT environment.
• Quantum Remote Software Update - Distributed software update capability allows fast updates to agent software and Quantum hardware installed at customer sites
• Real-time Data Collection - Instant on-demand or scheduled diagnostic data collection from Quantum products as well as the ability to run user-defined data collection scripts from agent.
• Access Management - Customer has full control over Quantum's access rights and privileges.
• Audit Logging - Audit logs are kept for all communications to and from the agent.
How it works: 0
1 Customers can download the StorageCare Guardian agent software
from
http://www.quantum.com/guardiandownload.
2 Customer installs the StorageCare Guardian agent on any Windows
2000/2003/XP or Solaris 8/9 server located at the customer’s site.
3 The StorageCare Guardian agent monitors Quantum products, and
provides information and updates to the Quantum Enterprise Server that resides at Quantum Support.
Quantum Scalar 50 User’s Guide xxiii
Preface
StorageCare Guardian
4 If an error or problem is detected, Quantum queues a request to the
StorageCare Guardian agent for data collection or real-time access to
the system.
5 The StorageCare Guardian agent checks access policy settings to
determine if access is allowed.
6 If approved, the information is transferred to Quantum, or a remote
connection is initiated.
7 Quantum Support will diagnose the problem and, if necessary, send
the needed parts and/or field personnel to resolve the issue.
8 Quantum can identify if the backup problem is not associated with
the Quantum device and then direct the customer to resolve the issue with appropriate third-party vendor.
Quantum Scalar 50 User’s Guide xxiv
Chapter 1

1Library Description

This chapter provides an overview of the Scalar 50 and is divided into the following sections:
Overview
Tape Drives
Library Features
DLTSage™ Tape Security
Mixed Media Support
Capacity on Demand
Library Scalability (Stacked Configurations)
Getting Started
Quantum Scalar 50 User’s Guide 1

Overview

Figure 1 Scalar 50
Chapter 1 Library Description
Overview
The Quantum Scalar 50 tape library (see figure 1) is an automated tape storage and retrieval device that may consist to 32 SDLT or 38 LTO tape cartridges. Cartridges are stored in two removable cartridge magazines and two fixed slots. Both SDLT and LTO tape cartridges can be installed in a single library as long as the appropriate magazines and drives are installed.
of up to 4 tape drives and up
# Tape Drives # Magazines
SDLT 0 - 2 2 (15 slots per
magazine)
LTO 0 - 4 2 (18 slots per
magazine)
Quantum Scalar 50 User’s Guide 2
# Fixed Slots
232
238
# Cartridges
Figure 2 Slot Numbering,
0000
0030
0001 0002
0003
0004
0005 0006
0007 0008 0009
0010 0011
0012 0013 0014
0015 0016 0017 0018 0019
0020 0021 0022 0023 0024
0025 0026 0027 0028 0029
0031
Tape drive 2
Tape drive 1
Hand
To p
Fixed cartridge slotsSDLT magazines have 15 cartridges
Mag 1
Mag 2
Scalar 50 SDLT
Chapter 1 Library Description
Overview
Quantum Scalar 50 User’s Guide 3
Figure 3 Slot Numbering,
0027
0017
0036 0037
0000 0001
0002 0003 0004
0006 0007
0008 0009 0010
0012 0013
0014 0015 0016
0019 0020 0021
0022 0023
0025 0026
0029
0031 0032 0033
0034 0035
0005 0011
003000240018
0028
Tape drive 1
Tape drive 2
Hand
To p
Fixed cartridge slots
LTO magazines have 18 cartridges
Mag 1
Mag 2
Scalar 50 LTO
Chapter 1 Library Description
Overview
Quantum Scalar 50 User’s Guide 4

Tape Drives

Chapter 1 Library Description
Tape Drives
Scalar 50 tape libraries are equipped with either SCSI or native Fibre Channel tape drives. SCSI buses are SCSI-2 fast/wide (8/16 bit), Ultra 3 SCSI, Ultra 160, or Ultra 320 SCSI, depending on the drives installed.

Tape Drive Types 1

Table 1 DLT-S4 Performance Characteristics
LVD SCSI configurations have a maximum allowab meters. To determine the cable length of the bus, measure the lengths of the SCSI cables connecting each device to that bus and add those lengths together. To that total length, add 12.25 inches (31.10 cm) for the internal SCSI cable length of each SCSI tape drive.
The Scalar 50 tape library support the following tape drives:
• Quantum DLT-S4 (SCSI and Native Fibre Channel)
• Quantum Half-Height LTO-3 (SCSI
• HP LTO-3 (SCSI and Native Fibre Channel)
• HP LTO-4 (SCSI and Native Fibre Channel)
• HP Half-Height LTO-4 (SAS)
Scalar 50 library can support mixed media types, mixed (Fibre Channel and SCSI) as well as mixed form factors within the same library. Example: The Scalar 50 can contain both LTO full height drives with LTO half-height drives in the same library.
Refer to the following tables for tape Both SDLT and LTO tape drive can exist in the same library as long as the appropriate magazines are installed in the library.
Quantum Scalar 50 DLT-S4 Model (drives/slots) 2/32
and Native Fibre Channel)
drive performance characteristics.
le bus length of 12
interface types
Capacity in Terabytes (TB) (800 GB per cartridge) 25.6
*Compressed Capacity in TB (1600 GB per cartridge) 51.2
Throughput (GB/hr) based on 60 MB/sec transfer rate (2 tape drives installed)
*Compressed Throughput (GB/hr) based on 120 MB/ sec transfer rate (2 tape drives installed)
Quantum Scalar 50 User’s Guide 5
432
864
Chapter 1 Library Description
* Compressed capacity assumes a 2:1 compression ratio.
Tape Drives
Table 2 Quantum LTO-3 (Half­Height) Performance Characteristics
Table 3 HP LTO-3 (Full Height) Performance Characteristics
Quantum Scalar 50 Quantum LTO-3 Half-Height Model (drives/slots) 4/38
Capacity in Terabytes (TB) (400 GB per cartridge) 15.2
*Compressed Capacity in TB (800 GB per cartridge) 30.4
Throughput (TB/hr) based on 80 MB/sec transfer rate (4 tape drives installed)
*Compressed Throughput (TB/hr) based on 160 MB/sec transfer rate (4 tape drives installed)
* Compressed capacity assumes a 2:1 compression ratio.
Quantum Scalar 50 HP LTO-3 Model (drives/slots) 2/38
Capacity in Terabytes (TB) (400 GB per cartridge) 15.2
*Compressed Capacity in TB (800 GB per cartridge) 30.4
Throughput (TB/hr) based on 80 MB/sec transfer rate (2 tape drives installed)
1.1
2.3
.576
*Compressed Throughput (TB/hr) based on 160 MB/sec
1.1
transfer rate (2 tape drives installed)
* Compressed capacity assumes a 2:1 compression ratio.
Quantum Scalar 50 User’s Guide 6
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