Quadra-Fire CASTILE Series, CASTILEI-CSB, CASTILEI-PMH-C, CASTILEI-MBK-C, CASTILEI-TWL-C Owner's Manual
R
Owner’s Manual
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
CASTILE PELLET INSERT APPLIANCE
MODEL(S):
CASTILEI-MBK
CASTILEI-PMH
CASTILEI-CSB
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state
and national codes and regulations.
• Consult local building, re ofcials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
WARNING
If the information in these instructions is
not followed exactly, a re could result
causing property damage, personal injury,
or death.
• Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
• Do not over re - If appliance or chimney connector
glows, you are over ring. Over ring will void your
warranty.
• Comply with all minimum clearances to combustibles
as specied. Failure to comply may cause house re.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
replace.
• Alert children and adults to hazards of high
temperatures
• High temperatures may ignite clothing or other
ammable materials.
• Keep clothing, furniture, draperies and other
ammable materials away.
CAUTION
Tested and approved for wood pellets and corn pellets.
Burning of any other type of fuel voids your warranty.
NOTE
To obtain a French translation of this manual, please
contact your dealer or visit www.quadrare.com
1 February 5, 20197022-515I
Pour obtenir une traduction française de ce manuel, s’il
vous plaît contacter votre revendeur ou visitez
www.quadrare.com
CASTILE INSERT
ITEM PART NUMBER PART NAME QTY
A
B
C
F
E
Insert
Maximum Mantel Depth - 10 inches
Fascia or Trim
D
Masonry or Zero Clearance
A
B
C
D
E
F
Dégagement de la maçonnerie ou Dégagement zéro
16 in. 406mm
12 in. 305mm
4.75 in. 121mm
10 in. 254mm
6 in. 152mm
6 in. 152mm
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS
AS A BUILT-IN UNIT
ESPACES LIBRES MINIMUM DES MATÉRIAUX COMBUSTIBLES:
G
2 in. (51mm)*
2.5 in. (64mm)**
H 2 in. (51mm)
I 4 in. (102mm)
J 3 in. (76mm)
COMME APPAREIL INSÉRÉ
0 in. Clearance To Exposed Section and Face Trim / Espace libre
de 0 mm de la section expos
é
e et de la garniture du devant.
*Top Vent /
Des Conduits Du Haut
**Rear Vent / Des Conduits Arrières
Side Wall / Mur De Côté
Back Wall to Insert / Mur Arrière du
Insére
Back Wall to Flue Pipe / Mur Arrière Tuyau Rigide
NE PAS ENLEVER L'ÉTIQUETTE
DO NOT REMOVE THIS LABEL
Listed Solid Fuel Room Heater/Pellet Type Insert. “For Use with Solid Wood Fuel and Shelled
Field Corn Only”.
Also suitable for Mobile Home Installation. This appliance has been tested and
listed for use in Manufactured Homes in accordance with OAR 814-23-9000 through 814-23-909.
PREVENT HOUSE FIRES
Install and use only in accordance with manufacturer's installation and operating instructions.
CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND
INSTALLATION INSPECTIONS IN YOUR AREA.
WARNING: FOR MOBILE HOMES: Do not install appliance in a sleeping room. An outside
combustion air inlet must be provided. The structural integrity of the mobile home floor, ceiling
and walls must be maintained.
Refer to manufacturer's instructions and local codes for precautions required for passing chimney
through a combustible wall or ceiling. Inspect and clean vent system frequently in accordance
with manufacturer's instructions.
DO NOT CONNECT THIS UNIT TO A CHIMNEY SERVING ANOTHER APPLIANCE.
Use a 3 or 4 inch (76-102mm) diameter type "L" or "PL" venting system.
Tested to: ASTM E1509-04, ULC S628-93, ULC/ORD-C1482-M1990 Room Heating Pellet
Burning Type, (UM) 84-HUD FOR USE
ONLY WITH PELLETIZED WOOD. DO NOT USE ANY OTHER
TYPE OF FUEL.
OMNI-Test Laboratories, Inc. has determined that this appliance complies with
Canadian Standards Association (CSA) B415.1 and Title 40 of the U.S. Code of Federal
Regulations, Part 60, SubPart AAA.OMNI-Test Laboratories Accrediations: The Standards
Council of Canada, the American National Standards Institute, and the U.S. Environmental
Protection Agency.
Input Rating: 38,700 BTU/HR.
Electrical Rating:
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps.
Route power cord away from unit. Do not route cord under or in front of appliance.
DANGER:
Risk of electrical shock. Disconnect power supply before servicing.
Replace glass only with 5mm ceramic available from your dealer.
To start, set thermostat above room temperature, the stove will light automatically. To shutdown,
set thermostat to below room temperature. For further instruction refer to owner's manual.
KEEP VIEWING AND ASH REMOVAL DOORS TIGHTLY CLOSED DURING OPERATION.
PRÉVENTION DES FEUX DE MAISON
I
nstallez et utilisez en accord avec les instructions d'installation et d'opération du fabricant. CONTACT
BÂTIMENT LOCAL OU POUR CONNAÎTRE LES RESTRICTIONS ET INSPECTIONS INSTALLATION DANS
VOTRE RÉGION.
A
VIS - Pour Les Maisons Mobiles: Ne pas installer dans une chambre à coucher. Un tuyau extérieur de
combustion d'air doit être installé et ne doit pas être obstrué lorsque l'appareil est en usage. La structure
intégrale du plancher, du plafond et des murs de la maison mobile doit être maintenue intacte.
Référez vous aux instructions du fabricant et des codes locaux pour les précautions requises pour passer une
cheminée à travers un mur ou un plafond combustibles, et les compensations maximums.
Inspectez et nettoyez la cheminée fréquemment.
Ne pas connecter cet appareil à une cheminée servant un autre appareil.
Utilitsez le syst
è
me de ventilation de 3 or 4 inch (76-102mm) de diametre de type “L” ou “PL”.
Testé à: ASTM #1509-04, ULC S628-93, ULC/ORD-C1482-M1990 Room Heating. Pellet Burning Type, (UM)
84-HUD POUR USAGE AVEC LES BOULETTES DE BOIS.
OMNI-Test Laboratories, Inc. a déterminé que cet
appareil se conforme avec la norme de l’Association Canadienne de normalisation (CSA) B415.1 ainsi que le Titre 40 du
Code Fédéral de Régulations des États-Unis, partie 60, sous-partie AAA. Accréditations OMNI-Test Laboratories : Le
Conseil Canadien des Normes (CCN/SCC), l’Institue des Standards Nationaux Américain (ANSI) et l’Agence de Protection
Environnemental (EPA).
Puissance de Rendement: 38,700 BTU/HR
Puissance Électrique: 115 VAC, 60 Hz, Début 4.1 Amps, Courir 1.1 Amps,
Éloignez le fil électrique de l'appareil. Ne pas faire passer le fil électrique au dessus ou en dessous de l'appareil.
DANGER: Il y a risque de décharge électrique. Déconnectez le fil électrique de la prise de contact avant le service.
Remplacez la vitre seulement avec une vitre céramique de 5 mm disponible chez votre fournisseur.
Pour allumer, monter la température du thermostat au dessus de la température de la pièce, le poêle s'allumera
automatiquement. Pour éteindre, descendre la température du thermostat en dessous de la température de la pièce.
Pour des instructions supplémentaires, référez vous au manuel du propriétaire. Gardez la porte d'ouverture et la porte
des cendres fermées hermétiquement durant l'opération.
Appareil de chauffage inséré de combustible solide/de type de boulettes. “Pour Usage Avec Bois Solide et
Champ de Maïs égrené Seulement”. Accepté dans l'installation dans les maisons mobiles. Cet appareil a
été testé et enregistré pour l
'usage dans les Maisons Mobiles en accord avec OAR 814-23-9000 jusqu'à
814-23-909.
7022-121_R6
Garniture
de façade
Mantel/Manteau
Sidewall / Mur Latéral
Insére
Profondeur Maximale Mantel - 254mm
*When constructing floor protection for your pellet appliance, any parts or
materials used, must be non-combustible.
* Lors de la construction de protection de sol pour votre appareil à
granules, toute pièces ou matériaux utilisés, doivent être incombustibles.
H
J
I
G
H
K
I
2017 2018 2019
JAN FEB MAR
APR MAY JUN
JUL AUG SEP
OCT NOV DEC
®
Castile Pellet Insert-B
Made in U.S.A. of US and
imported parts.
États-Unis-d’Amérique par des
pièces d’origine américaine et
pièces importées.
Report / Rapport
#061-S-77d-6.2
SAFETY LABEL / ÉTIQUETTE DE SÉCURITÉ
Fabriqué par
:
Manufactured by:
352 Mountain House Road, Halifax, PA 17032
www.quadrafire.com
U.S. ENVIRONMENTAL PROTECTION AGENCY OMNI Test Laboratories, Inc., Portland, OR Report/Rapport 061-S-77d-6.2
U.S. ENVIRONMENTAL PROTECTION AGENCY CERTIFIED TO COMPLY WITH 2015 PARTICULATE EMISSIONS STANDARDS AT 1.8 G/HR EPA METHOD 28 AND 5G. NOT APPROVED FOR SALE AFTER MAY 15, 2020
THIS WOOD HEATER NEEDS PERIODIC INSPECTION AND REPAIR FOR PROPER OPERATION. CONSULT THE OWNER’S MANUAL FOR FURTHER INFORMATION. IT IS AGAINST FEDERAL REGULATIONS TO OPERATE
THIS WOOD HEATER IN A MANNER INCONSISTENT WITH THE OPERATING INSTRUCTIONS IN THE OWNER’S MANUAL
Serial No. / N° de série
HF
BARCODE LABEL
and Welcome to the Quadra-Fire Family!
NOTE: Clearances may only be reduced by means approved
by the regulatory authority having jurisdiction
A. Sample of Serial Number / Safety Label
LOCATION: Riveted to appliance behind left side panel. Remove cast side and swing label forward
2 February 5, 20197022-515I
Test Lab &
Report No.
Model
Mfg By
Serial Number
Mfg Date
CASTILE INSERT
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the appliance or to property.
TABLE OF CONTENTS
A. Sample of Serial Number / Safety Label ......... 2
B. Warranty Policy ............................ 4
1 Listing and Code Approvals ..............7
A. Appliance Certication ......................7
B. BTU & Efciency Specications ............... 7
C. Glass Specications........................ 8
D. Electrical Rating ........................... 8
E. Mobile Home Approved .....................8
F. Sleeping Room ............................ 8
G. California - Prop65 ......................... 8
2 Operating Instructions .......................9
A. Fire Safety ................................ 9
B. Non-Combustible Materials ................... 9
C. Combustible Materials....................... 9
D. Fuel Material and Fuel Storage ............... 9
E. Before Your First Fire ...................... 10
F. Filling the Hopper.......................... 10
G. General Operating Information .............. 10
H. Starting Your First Fire ..................... 11
I. Fire Characteristics......................... 11
J. Feed Rate Adjustment Instructions ............ 11
K. Ignition Cycles ........................... 12
L. Insert Removal ........................... 12
M. Restarting the Appliance .................... 12
N. Clear Space ............................. 12
O. Thermostat Controls . . . . . . . . . . . . . . . . . . . . . . . 13
P. Thermostat Setup Options................... 13
Q. Thermostat Operation Instructions ............ 14
R. Thermostat Temperature Programs ........... 14
S. Thermostat Other Features .................. 15
T. Thermostat Battery Replacement ............. 16
U. Frequently Asked Questions ................17
3 Maintenance and Service ................. 18
A. Quick Reference Maintenance Chart .......... 18
B. General Maintenance and Cleaning ........... 19
C. Soot or Creosote Fire Awareness ............. 22
4 Troubleshooting Guide ..................... 23
5 Service Parts Replacement .............. 26
A. Blower Replacement ....................... 26
B. Bafe & Brick Replacement.................. 27
C. Re-installing Bafe & Brick Set ............... 27
D. Igniter Replacement ....................... 29
E. Glass Replacement ........................ 29
6 Reference Materials .......................... 30
A. Component Functions ..................... 30
B. Component Locations ...................... 32
C. Service and Maintenance Log................ 33
D. Exploded Drawings ........................ 35
E. Service Parts List ......................... 36
F. Accessories ..............................39
Quadra-Fire is a registered trademark of Hearth & Home Technologies.
3February 5, 2019 7022-515I
CASTILE INSERT
Vent Free burners, Vent Free ceramic fiber logs,
Aluminized Burners
B. Warranty Policy
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and
electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
WARRANTY PERIOD:
distributor, whichever occurs earlier. However, the warranty shall commence no later than 24 months following the date of product
is produced in the following table.
Warranty Period HHT Manufactured Appliances and Venting
Parts Labor Gas Pellet Wood Electric Venting Components Covered
1 Year
2 years
3 years
5 years 1 year
6 years 3 years
7 years 3 years
X X X
X X
X X X
X
X
X
X X
X X
xX
X
X
All parts and material except as covered by
Conditions, Exclusions, and Limitations listed
Igniters, auger motors, electronic components, and
glass
Factory-installed blowers
Molded refractory panels
Ignition Modules
Firepots, burnpots, mechanical feeders/auger
assemblies
Castings and Baffles
Catalyst - limitations listed
Manifold tubes, HHT chimney and termination
10 years 1 year
Limited
Lifetime
3 years
90 Days
X
X X X
X X X X X
4 February 5, 20197022-515I
Burners, logs and refractory
Firebox and heat exchanger, Grate and Stainless
Steel Burners, FlexBurn® System (engine, inner
cover,access cover and fireback)
All replacement parts beyond warranty period
4021-645J • 08-03-171
CASTILE INSERT
WARRANTY CONDITIONS:
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT
authorized dealers is available on the HHT branded websites.
•
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides.
• Contact your installing dealer for warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact
other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not
covered by this warranty.
• Limited Catalyst Warranty
o For wood burning products containing a catalyst, the catalyst will be warranted for a six-year period as follows: if the original
o From 37 to 72 months a pro-rated credit will be allowed against a replacement catalyst and labor credit necessary to install
Amount of Time Since Purchase Credit Towards Replacement Cost
0 - 36 Months 100%
37 - 48 Months 30%
49 - 60 Months 20%
61 - 72 Months 10%
o Any replacement catalyst will be warranted under the terms of the catalyst warranty for the remaining term of the original
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
•
•
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period are not covered. These parts
•
this noise are not covered by this warranty.
•
•
•
•
4021-645J • 08-03-172
5February 5, 2019 7022-515I
CASTILE INSERT
This warranty is void if:
•
•
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited
LIMITATIONS OF LIABILITY
•
have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES
OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.
6 February 5, 20197022-515I
4021-645J • 08-03-173
1 Listing and Code Approvals
CASTILE INSERT
A. Appliance Certication
Model Castile Pellet Insert-B
Laboratory OMNI Test Laboratories, Inc.
Report No. 061-S-77d-6.2
Type
Standard
Solid Fuel Room Appliance/Pellet Fuel
Burning Type Insert
ASTM E1509-2004, ULC S628-93
and ULC/ORD-C1482-M1990 Room
Appliance Pellet Fuel Burning Type and
(UM) 84-HUD, Mobile Home Approved
B. BTU & Efciency Specications
EPA Certication #: 940-14
EPA Certied Emissions: 1.8 grams per hour
*LHV Tested Efciency: N/A
**HHV Tested Efciency: N/A
***EPA BTU Output: 8,500 to 28,200 / hr.
****BTU Input: 11,600 to 38,700 / hr.
Vent Size: 3, 4 or 6 inches, “L” or “PL”
Hopper Capacity: 45 lbs.
Fuel Wood Pellets
* Weighted average LHV efciency using data collected
during EPA emissions test.
**Weighted average HHV efciency using data collected
during EPA emissions test.
***A range of BTU outputs based on EPA Default
Efciency and the burn rates from the low and high EPA
tests.
****Based on the maximum feed rate per hour multiplied
by approximately 8600 BTU’s which is the average BTU’s
from a pound of pellets.
NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the ASTM E1509-
2004, ULC S628-93, ULC/ORD-C-1482-M1990, (UM) 84-HUD
The Quadra-Fire Castile Pellet Insert meets the U.S. Environmental Protection Agency’s emission limits for pellet
appliances sold after May 15, 2015.
This pellet insert needs periodic inspection and repair for proper operation. It is against federal regulations to operate this
pellet insert in a manner inconsistent with operating instructions in this manual.
7February 5, 2019 7022-515I
CASTILE INSERT
C. Glass Specications
This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please
contact your dealer for replacement glass.
D. Electrical Rating
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps
E. Mobile Home Approved
• This appliance is approved for mobile home
installations when not installed in a sleeping room and
when an outside combustion air inlet is provided.
• The structural integrity of the mobile home oor, ceiling,
and walls must be maintained.
• The appliance must be properly grounded to the frame
of the mobile home and use only Listed pellet vent
Class “L” or “PL” connector pipe.
• Outside Air Kit, part OAK-ACC must be installed in a
mobile home installation.
F. Sleeping Room
When installed in a sleeping room it is recommended that
3ft of vertical be installed prior to horizontally exiting the
room and a smoke/CO alarm be installed in the bedroom.
The size of the room must be at least 50ft³ per 1,000 Btu/hr
stove input, if the stove exceeds the room size, out air must
be installed.
G. California - Prop65
WARNING
This product and the fuels used to operate this product (wood), and
the products of combustion of such fuels, can expose you to
chemicals including carbon black, which is known to the State of
California to cause cancer, and carbon monoxide, which is known to
the State of California to cause birth defects or other reproductive
harm. For more information go to: WWW.P65Warnings.ca.gov
WARNING
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be voided
by, the following actions:
• Installation and use of any damaged appliance.
• Modication of the appliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Operating appliance without legs attached (if supplied
with appliance).
• Do NOT Over re - If appliance or chimney connector
glows, you are over ring.
Any such action that may cause a re hazard.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
For assistance or additional information, consult a qualied
installer, service agency or your dealer.
NOTE: Hearth & Home Technologies, manufacturer of this
appliance, reserves the right to alter its products,
their specications and/or price without notice.
8 February 5, 20197022-515I
User Guide
2 Operating Instructions
WARNING
Fire Risk.
• Do not operate appliance before reading and
understanding operating instructions.
• Failure to operate appliance properly may
cause a house re.
Visit www.quadrare.com/shopping-tools/videos to view
product and use & care videos.
A. Fire Safety
To provide reasonable re safety, the following should be
given serious consideration:
• Install at least one smoke detector and CO monitor on
each oor of your home.
• Locate detectors away from the heating appliance and
close to the sleeping areas.
• Follow the detector’s manufacturer’s placement and
installation instructions and maintain regularly.
• Conveniently locate a Class A re extinguisher to
contend with small res.
• In the event of a hopper re:
• Evacuate the house immediately.
• Notify re department.
B. Non-Combustible Materials
Material which will not ignite and burn, composed of any
combination of the following:
- Steel
- Plaster
Materials reported as passing ASTM E 136, Standard
Test Method for Behavior of Metals, in a Vertical Tube
Furnace of 750° C.
- Brick
- Iron
- Concrete
- Tile
C. Combustible Materials
Material made of/or surfaced with any of the following
materials:
- Wood
- Compressed Paper
- Plant Fibers
Any material that can ignite and burn: ame proofed or not,
plastered or non-plastered.
- Plastic
- Plywood/OSB
- Sheet Rock (drywall)
D. Fuel Material and Fuel Storage
Pellet fuel quality can greatly uctuate. This appliance has
been designed to burn a wide variety of fuels, giving you
the choice to use the fuel that is most economical in your
region.
- Glass
- Slate
CASTILE INSERT
Fuel Material
• Made from sawdust or wood by-products
• Depending on the source material it may have a high or
low ash content.
Higher Ash Content Material
• Hardwoods with a high mineral content
• Fuel that contains bark
• Standard grade pellets, high ash pellets, corn and other
biomass fuels
Lower Ash Content Material
• Softwoods
• Fuels with low mineral content
• Premium grade pellets
Corn
• Moisture content must be 15% or less
• Corn must be free of debris. Never burn corn straight
from the eld. It will clog the auger mechanism.
• Corn with excessive grain dust must be screened by
sifting with 3/16 (4.76mm) inch mesh screening
• Do no sue corn that contains additives such as oils or
means or has been chemically treated with pesticides.
It will void your warranty and destroy the exhaust
system.
CAUTION
Do not burn fuel that contains an additive; (such as
soybean oil).
• May cause hopper res
• Damage to product may result
Read the ingredients list on the package.
Clinkers
Minerals and other non-combustible materials such as sand
will turn into a hard, glass-like substance called a clinker
when heated in the re pot.
Trees from different areas will vary in mineral content. That
is why some fuels produce more clinkers than others.
Moisture
Always burn dry fuel. Burning fuel with high moisture
content takes heat from the fuel and tends to cool the
appliance, robbing heat from your home. Damp pellet fuel
can clog the feed system.
Hearth & Home Technologies strongly recommends only
using Pellet Fuel Institute (PFI) certied fuel.
9February 5, 2019 7022-515I
CASTILE INSERT
High
Med
Low
Reset
Button
Size
• Pellets are either 1/4 inch or 5/16 inch (6-8mm) in
diameter
• Length should be no more that 1-1/2 inches (38mm)
• Pellet lengths can vary from lot to lot from the same
manufacturer
• Due to length variations, the ame height (feed rate)
may need adjusting occasionally.
Performance
• Higher ash content requires the ash drawer to be
emptied more frequently
• Hardwoods require more air to burn properly
• Premium wood pellets produce the highest heat output.
• Burning pellets longer than 1-1/2 inches (38mm) can
cause an inconsistent fuel feed rate and/or missed
ignitions.
CAUTION
Tested and approved for wood pellets and shelled corn.
Burning of any other type of fuel voids your warranty.
Changing to Different Fuel Type
• Empty the hopper of the previous fuel
• Thoroughly vacuum hopper before lling with the new
fuel
The burn rate, BTU content and heat output will all vary
depending on the fuel selected.
G. General Operating Information
1. Thermostat Calls For Heat
The appliance is like most modern furnaces; when the
thermostat calls for heat, your appliance will automatically
light and deliver heat. When the room is up to temperature
and the thermostat is satised, the red call light will shut
off and the appliance will shut down. The red call light is
located behind the right access panel.
2. Heat Output Controls
This appliance is equipped with a heat output control switch
that has three settings or burn rates; low, medium and high
(Figure 10.1). The appliance will turn on and off as the
thermostat demands. When the thermostat calls for heat,
the appliance will always start up on High. After burning
approximately 4 minutes, the appliance will then burn at the
rate at which it was originally set. If the appliance is set at
one of the lower settings, it will run quieter but takes longer
to heat up an area than if it were set at a higher burn rate.
Regardless of the burn rate, when the area is warm enough
to satisfy the thermostat, the appliance will shut off.
Storage
• Wood pellets should be left in their original sealed bag
until using to prevent moisture absorption.
Do not store any pellet fuel within the clearance
requirements or in an area that would hinder routine
cleaning and maintenance.
E. Before Your First Fire
1. First, make sure your appliance has been properly
installed and that all safety requirements have been
met. Pay particular attention to the re protection,
venting and thermostat installation instructions.
2. Double check that the ash drawer and rebox are
empty!
3. Close the front door.
IMPORTANT DETAIL: The tip of the thermocouple must
be in contact with the inside end of the thermocouple
cover or missed ignitions can occur.
F. Filling the Hopper
Open the hopper lid by lifting the handle. Fill the hopper
with fuel. Close the hopper lid. The unit will not feed with
the hopper lid open and the re will go out.
Figure 10.1
10 February 5, 20197022-515I
CASTILE INSERT
Finger Hole
in Rod
Wing Nut
H. Starting Your First Fire
1. A thermostat is required for proper operation of this
appliance, except for corn. At this time, ll the hopper
with pellets, set the thermostat to its lowest setting.
Plug the power cord into nearby outlet.
2. The exhaust blower will stay on for approximately 18
minutes even though the thermostat is not calling for
heat. This is normal.
3. Locate the heat output control switch on the lower right
side of the rebox behind decorative front door. Set to
the HIGH setting and then adjust the thermostat to its
highest setting. The red call light will be on which is
located on the top of the junction box behind the right
access panel. This indicates the thermostat is calling
for heat (Figure 10.1 on page 10).
4. The fuel feed system and the igniter should
5. For your rst re it will be necessary to press the reset
button once per minute until pellets start to drop into
the re pot, then press button 1 more time. This will
ll the feed system and allow the appliance to begin
dropping pellets. The appliance will continue to run as
long as the thermostat is calling for heat.
6. Once the appliance has ignited, let it burn for
approximately 15 minutes, then set the thermostat to
the desired room temperature. Adjust the heat output
control switch to the desired setting.
NOTE: We recommend the use of a 50-50 blend of corn
and wood pellets. The only change in operation is
that the feed rate may require a slight adjustment.
If the appliance is running all of the time, 100%
corn will work after the re has been started using
wood pellets.
now
be on.
I. Fire Characteristics
A properly adjusted re with the heat output control button
set on “HIGH” has a short active ame pattern that extends
out of the re pot approximately 4 inches (102mm). If the
re has tall ames with black tails and seems somewhat
lazy, the feed rate will need to be reduced. If the re is not
4 inches (102mm) tall, increase the feed rate. A medium
and low setting will give a shorter ame. The ame will rise
and fall somewhat. This is normal.
J. Feed Rate Adjustment Instructions
The feed adjustment control rod is factory set, and should
be adequate for most fuels. The control rod will slide by
only loosening the wing screw.
However, if the ame height is too high or too low, you
will need to adjust the feed rate. Wait until the appliance
has been burning for 15 minutes before making your
adjustments and allow 15 minutes for feed adjustment to
take effect. Make adjustments in approximately 1/2 inch
increments.
1. Loosen the wing screw (Figure 11.1).
2. Adjust the fuel adjustment control rod towards to the
right and up to increase the feed rate and ame height
or to the left and down to decrease the feed rate and
ame height.
3. Re-tighten the wing screw.
Figure 11.2
11February 5, 2019 7022-515I
CASTILE INSERT
K. Ignition Cycles
1. During each ignition cycle, it is normal to see some
smoke in the rebox. The smoke will stop once the re
starts.
2. The convection blower will automatically turn on after
your appliance has reached the set temperature. This
blower transfers heat from your appliance into the
room, and will continue to run after the thermostat has
stopped calling for heat until the appliance has cooled
down.
3. Occasionally the appliance may run out of fuel and shut
itself down. When this happens, the red call light will
be on (Figure 10.1 on page 10). To restart it, ll the
hopper and press the reset button. When you press the
reset button the red call light will go out. Release the
button and the light will come back on. You should see
a re shortly. If not, follow the instructions on page 10,
“Starting Your First Fire”.
WARNING
Fire Risk
Do NOT operate appliance:
• With appliance door open.
• Fire pot oor open.
• Cleaning slide plates open.
Do NOT store fuel:
• Closer than required clearances to
combustibles to appliance
• Within space required for loading or ash
removal.
CAUTION
HOT WHILE IN OPERATION. KEEP CHILDREN,
CLOTHING AND FURNITURE AWAY. CONTACT MAY
CAUSE SKIN BURNS.
M. Restarting the Appliance
Restart Process
1. When the unit has run out of fuel and the “empty
hopper” error code illuminates, add pellet fuel to the
hopper.
2. Dump the ashes and clinkers built up in the re pot by
pulling the ash dump removal handle out several times.
Make sure clinkers have dropped into the ash pan then
return the handle to fully closed position.
3. Turn the dial control to OFF and then up to high 2X to
prime.
4. After seeing pellets drop then turn to desired setting to
reset the appliance control system. The appliance will
then being its startup sequence.
Restarting After a Power Failure
1. For an electrical disruption the appliance will start on
its own without need for priming - providing the control
system is asking for heat.
2. The appliance will always go through a normal
shutdown sequence before restarting.
N. Clear Space
Mantel:
objects on mantel or hearth. Heat may damage these
objects.
NOTICE: Clearances may only be reduced by means
Avoid placing candles and other heat-sensitive
approved by the regulatory authority having
jurisdiction.
WARNING
Fire Risk.
Do NOT place combustible objects in front of
the appliance. High temperatures may ignite
clothing, furniture or draperies. Maintain a
minimum clearance of 3 feet (914mm) in front of
appliance.
L. Insert Removal
In the case that service or inspection is required the
appliance may need to be removed from the wall.
1. Appliance must be unplugged before removal of
appliance is possible. Unplug the appliance from its
power source.
2. Remove insert surround from appliance, to ease the
process of removal.
3. Non-clip the exhaust transition from the exhaust outlet
in the back of the appliance. This is what connects
the venting to the appliance. Removal of the clips will
allow you to remove the appliance from the wall without
damaging or adjusting the venting.
4. Slide appliance from the wall and rotate either direction
as needed.
12 February 5, 20197022-515I
• Do NOT store ammable materials in the appliance’s
• DO NOT USE GASOLINE, LANTERN FUEL,
• DO NOT BURN GARBAGE OR FLAMMABLE
• DO NOT USE CHEMICALS OR FLUIDS TO START
• Keep all such liquids well away from the appliance
• Combustible materials may ignite.
WARNING
Fire Risk.
Keep combustible materials, gasoline and other
ammable vapors and liquids clear of appliance.
vicinity.
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILAR LIQUIDS TO START OR “FRESHEN UP”
A FIRE IN THIS Appliance.
FLUIDS SUCH AS GASOLINE, NAPHTHA OR
ENGINE OIL.
THE FIRE.
while it is in use.
CASTILE INSERT
O. Thermostat Controls
TEMPERATURE (HEAT / OFF) SWITCH:
Set this switch to HEAT to control your appliance. The OFF
position will disable the appliance.
SET (MULTI- FUNCTION) SLIDE SWITCH:
This provides easy access to common settings, and should
always remain in RUN unless items are being adjusted.
NOTE: When thermostat is set to “Manual” non-
programmable mode, all positions of the SET slide
switch will act like RUN.
UP / DOWN BUTTONS:
The UP and DOWN buttons are used to control the set
temperature, or adjust any other on-screen items. An items
ashing, is the item currently being adjusted.
HOLD BUTTON:
This button activates and deactivates the manual
Temperature HOLD feature, which maintains a xed set
temperature indenitely without following a program routine.
COPY BUTTON:
This is used to copy temperature program items from one
day to the next. Also used to to access the menu setup.
NEXT BUTTON:
This is used when setting items such as software options,
and temperature programs when they are ashing on the
screen. Pressing the NEXT button will cycle through which
item is ashing.
P. Thermostat Setup Options
Setup options for how the thermostat will function are
performed using a menu on the display screen.
TO ACCESS THE SETUP MENU:
Move the System Mode Switch into the OFF position,
and then hold down the COPY button for approximately 5
seconds until the screen changes. The menu will always
start with item #01, and is advanced to each following item
by a single press of the NEXT button. The options for each
item are changed using the UP or DOWN buttons.
ITEM #01 (CLK = CLOCK FORMAT):
• 12Hr, default: This displays the clock times using
standard AM and PM values.
• 24Hr: This displays the clock times using the militarytime format (example 22:00 hours, without using AM or
PM).
ITEM #02 (TMP = TEMPERATURE SCALE):
• F, default: Shows all temperature values in Fahrenheit.
• C: Shows all temperature values Celsius.
ITEM #03 (PROGRAMMING STYLE):
• 7 Day, default: This style uses a separate program
routine for each of the 7 days in the week.
• 5/2 Day: This style uses a weekday program routine for
Monday, Tuesday, Wednesday, Thursday, Friday, and
a separate weekend program routine for Saturday and
Sunday.
• Manual Non-Programmable: In this setting, there are
no program routines for the thermostat to follow and
the temperature control will be set only by the UP and
DOWN buttons on the front panel.
Figure 13.1
ITEM #04 (PERD = EVENT OR PERIOD QUANTITY):
• 4P, default: Thermostat uses four Events per day
(called MORN, DAY, EVE, and NITE).
• 2P: The thermostat uses two Events per day (called
DAY and NITE).
NOTE: Event or Period Quantity feature is not accessible
during Manual Non-Programmable mode.
ITEM #07 (DLAY = DELAY TIME):
• 5, default: Thermostat waits 5 minutes before turning
the system back on after it was last run. This internal
delay prevents the appliance from turning on too
quickly after shutting down. The 5 minute setting is ne
for most applications.
• 2: Same operation as above but reduced to 2 minutes
between state changes.
NOTE: This delay does not happen when the thermostat is
manually turned up and down.
13February 5, 2019 7022-515I
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