Quadra-Fire CASTILE-CLG, CASTILE-MBK, CASTILE-CCR, CASTILE-PMH User Manual

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O-T L

Tested and

Listed by

Beaverton

Oregon USA

OMNI-Test Laboratories, Inc.

C

Owner’s Manual

DO NOT

DISCARD

Installation and Operation

Model:

CASTILE-MBK

CASTILE-PMH

CASTILE-CLG

CASTILE-CCR

• Important operating and
maintenance instruc­tions included.

CASTILE PELLET STOVE

CAUTION

DO NOT DISCARD THIS MANUAL

• Read, understand and

follow these instruc­tions for safe installa­tion and operation.

• Leave this manual with

party responsible for use
and operation.

WARNING

Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.

• Do not store or use gasoline or other flam-

mable vapors and liquids in the vicinity of this
or any other appliance.

• Do not overfire - If any external part starts to
glow, you are overfiring. Reduce feed rate.
Overfiring will void your warranty.

• Comply with all minimum clearances to com
bustibles as specified. Failure to comply may
cause house fire.

CAUTION

Tested and approved for wood pellets and shelled
field corn fuel only. Burning of any other type of fuel
voids your warranty.

WARNING

HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.

Glass and other surfaces are hot
during operation and cool down.

• Keep children away.

• CAREFULLY SUPERVISE children in same room as
appliance.

• Alert children and adults to hazards of high
temperatures.

• Do NOT operate with protective barriers open or
removed.

-

• Keep clothing, furniture, draperies and other
combustibles away.

CAUTION

Check building codes prior to installation.

• Installation MUST comply with local, regional, state
and national codes and regulations.

• Consult local building, fire officials or authorities having
jurisdiction about restrictions, installation inspection,
and permits.

www.quadrafire.com

250-6422D

October 11, 2005

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Castile Pellet Stove

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and Welcome to the Quadra-Fire Family!

Listed Solid Fuel Room Heater/Pellet Type Insert. Also suitable for Mobile Home Installation. This appliance has
been tested and listed for use in Manufactured Homes in accordance with OAR 814-23-9000 through 814-23-909.

PREVENT HOUSE FIRES

Install and use only in accordance with manufacturer's installation and operating instructions.

Contact local

building or fire officials about restrictions and inspection in our area

.

WARNING - FOR MOBILE HOMES: Do not install appliance in a sleeping room. An outside combustion air

inlet must be provided. The structural integrity of the mobile home floor, ceiling and walls must be maintained.
Refer to manufacturer's instructions and local codes for precautions required for passing chimney through a
combustible wall or ceiling. Inspect and clean vent system frequently in accordance with manufacturer's
instructions.

DO NOT CONNECT THIS UNIT TO A CHIMNEY SERVING ANOTHER APPLIANCE.

Use a 3" or 4" diameter type "L" or "PL" venting system.

Tested to: ASTM E1509, ORD-C-1482-M1990 Room Heating Pellet Burning Type, APFI, (UM) 84-HUD FOR
USE

ONLY WITH PELLETIZED WOOD OR SHELLED FIELD CORN FUEL.
Input Rating: 30,000 Btu's/hr
Electrical Rating:

115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 AMPS.

Route power cord away from unit. Do not route cord under or in front of appliance.

DANGER:

Risk of electrical shock. Disconnect power supply before servicing. Replace glass only with 5mm

ceramic available from your dealer. To

start, set thermostat above room temperature, the stove will light

automatically.

To shutdown, set thermostat to below room temperature. For further instruction refer to owner's

manual.

Keep viewing and ash removal doors tightly closed during operation.

MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS /

ESPACES LIBRES MINIMUM DES MATÉRIAUX COMBUSTIBLES:

U.S. ENVIRONMENTAL PROTECTION AGENCY

This model is exempt from EPA certification under 40 CFR 60.531 by definition [Wood Heater (A) "Air-to-Fuel Ra

tio"].

250-6411

DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE

Made in U.S.A./Fait Aux États-Unis

PRÉVENTION DES FEUX DE MAISON

I

nstallez et utilisez en accord avec les instructions d'installation et d'opération du fabricant. Contactez le bureau de la
construction ou le bureau des incendies au sujet des restrictions et des inspections d'installation dans votre voisinage. Ne
pas obstruez l'espace en dessous de l'appareil.

A

VIS - Pour Les Maisons Mobiles: Ne pas installer dans une chambre à coucher. Un tuyau extérieur de combustion d'air

doit être installé et ne doit pas être obstrué lorsque l'appareil est en usage. La structure intégrale du plancher, du plafond et
des murs de la maison mobile doit

être

maintenue intacte.
Référez vous aux instructions du fabricant et des codes locaux pour les précautions requises pour passer une cheminée à
travers un mur ou un plafond combustibles, et les compensations maximums

.
Inspectez et nettoyez la cheminée fréquemment. Ne pas connecter cet appareil à une cheminée servant un autre appareil.
Utilisez systèm de ventilation "L" ou "P" diamètre 76mm ou 102mm.

Testé à: ASTM #1509-95, ORD-C 1482-M1990 Room Heating. Pellet Burning Type, APFI, (UM) 84-HUD POUR
USAGE AVEC LES BOULETTES DE BOIS OU DE COMBUSTIBLE DE MAIS

ÉCOSSÉ DES CHAMPS.
Puissance de Rendement: 30,000 Btu's/hr
Puissance Électrique: 115 VAC, 60 Hz, Début 4.1 Amps, Courir 1.1 Amps,
Éloignez le fil électrique de l'appareil. Ne pas faire passer le fil électrique au dessus ou en dessous de l'appareil.

DANGER: Il y a risque de

décharge électrique. Déconnectez le fil électrique de la prise de contact avant le service.

Remplacez la vitre seulement avec une vitre

céramique de 5 mm disponible chez votre fournisseur.
Pour allumer, monte r la t empérature du thermos tat au dessus de la te mpérature d e la pièce, le poêl e s'allumer a
automatiquement.

Pour éteindre, descendre la température du thermostat en dessous de la température de la pièce. Pour des

instructions supplémentaires, référez vous au manuel du propriétaire. Gardez la porte d'ouverture et la porte des cendres
fermées hermétiquement durant l'opération.

Appareil de chauffage inséré de combustible solide/de type de boulettes. Accepté dans l'installation dans les maisons mobiles. Cet
appareil a été testé et enregistré pour l'usage dans les Maisons Mobiles en accord avec OAR 814-23-9000 jusqu'à 814-23-

909.

1445 Highway North
Colville, WA 99114

Mfg by:Fabriqué par

:

R

Report / Rapport

061-S-33-2

Castile Pellet Stove

SERIAL NO. / NUMÉRO DU

A Back Wall to stove / Mur Arrière du poêle 2"/51mm
B Side Wall to Cast Top / Mur De Côté du haut 6"/152mm

CORNER INSTALLATION / NSTA

LLATION DU COIN :

C Side Wall / Mur De Côté 2"/51mm

VERTICAL 3" - 6" ADAPTER KIT (PART 812-3570) INSTA

LLATION:

UN ASSEMBLAGE POUR ADAPTEUR 3" - 6" (PIÈCE 812-3570) POUR INSTALLATION VERTICALE:

D Back Wall to Flue Pipe / Mur Arrière tuyau rigide

3"/76

mm

E Side Wall to Cast Top / Mur De Côté du haut 6"/152mm

CORNER INSTALLATION WITH VERTICAL ADAPTER KIT:
INSTALLATION DU COIN AVEC UN ASSEMBLAGE D'ADAPTEUR VERTICAL:

F Side Wall / Mur De Côté 2"/51mm

ALCOVE INSTALLATION

/ INSTALLATION DE L

' ALCÔVE

:

Min. Alcove Height: / Une hauteur minimum de l'alcôve 43"/1092mm
Min. Alcove Side Wall: / Une hauteur minimum mur de

côté de l'alcôve 6"/152mm

Max. Alcove Depth: / La profondeur maximum de l'al

côve

36"/914mm

Floor protector must be noncombustible material, extending beneath heater and to the
front/sides/rear as indicated. Measure front distance (I) from the surface of the glass
door.

G = 2"/51mm
H* = 2"/51mm
I = 6"/152mm

FLOOR PROTECTION / PROTECTION DU SOL

Note 1:

In residential installations, when using Parts 811-0890, (3" - 3" Top Vent Adapter) and 812-3570 (3" - 6" Offset

Adapter), 24 gauge 6" single wall flue connector may be used

.

Note 1:

Dans les installations résidentielles, lorsque les pièces 811-0890, (dessus de l'adapteur de ventilation 3" - 3") et

812-3570 (le ressaut de l'adapteur 3" - 6"), un tuyau connecteur de 6" pour mur simple de calibre 24 peut être utilisé.

Note 2:

In manufactured home installation, when using Part 811-0890, (3" - 3" Top Vent Adapter) and 812-3570 (3' - 6"
Offset Adapter), use listed double wall flue connector. An Outside Air Kit (Part 811-0872), must be used with manufactured
home installation.

Note 2: Pour l'installation dans les maisons préfabriquées, lorsque les pièces 811-0860, (dessus de l'adapteur de

ventilation 3" - 3") et 812-3570 (le ressaut de l'adapteur 3" - 6"), utilisez un tuyau connecteur enregistré pour mur double.
Un assemblage d'air extérieur (pièce 811-0872), doit être utilisé pour l'installation dans les maisons préfabriquées.

*Non-combustible floor protection must extend beneath the flue pipe when installed with
horizonta l ventin

g or under the Top Vent Adapter with ve rtical ins tallation.

RECOMMENDED IN USA; REQUIRED IN CANADA

Le poêle doit être placé sur une assise non combustible s’étendant tout autour de lui, comme les
schémas l’indiquent. Mesurez la distance du devant (I) de la surface de la porte vitrée.

*Un protecteur incombustible de plancher doit s'étendre sous le conduit de cheminée
pour une installation de ventilation horizontale ou sous un adapteur de ventilation de
dessu

s pour une i nstallation verti cale. ÉTATS-UNIS - RECOMMANDÉ; CANADA -

REQUIREN

T

C

C

D

E

"E" is to Cast Top
("E" du haut)

A

B

"B" is to Cast Top
("B" du haut)

F

F

H*

G

G

I

2005 2006 2007 Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec.

SAMPL

E

007

Hearth & Home Technologies welcomes you to our tradi­tion of excellence! In choosing a Quadra-Fire appliance,
you have our assurance of commitment to quality, durabil­ity, and performance.

This commitment begins with our research of the market,
including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research
and Development facility then employs the world’s most
advanced technology to achieve the optimum operation of
our stoves, inserts and fireplaces. And yet we are old­fashioned when it comes to craftsmanship. Each unit is

With warm regards,

SAMPLE OF CLEARANCE TO COMBUSTIBLES LABEL

LOCATION: Back side of left side panel.

meticulously fabricated and gold and nickel surfaces are
hand-finished for lasting beauty and enjoyment. Our pledge
to quality is completed as each model undergoes a quality
control inspection. From design, to fabrication, to shipping:
Our guarantee of quality is more than a word, it’s Quadra­Fire tradition, and we proudly back this tradition with a Lim
ited Lifetime Warranty.

We wish you and your family many years of enjoyment in the
warmth and comfort of your hearth appliance. Thank you for
choosing Quadra-Fire.

-

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250-6422D

Serial Number

Model Name

Test Lab &
Report No.

Mfg. Date

October 11, 2005

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Castile Pellet Stove

TABLE OF CONTENTS

Section 1: Listing and Code Approvals

A. Appliance Certifications ......................4

B. Mobile Home Approved ......................4

C. Glass Specifications ............................4

D. Electrical Rating ..................................4

E. BTU & Efficiency Specifications ..........4

Section 2: Getting Started

A. Design, Installation & Location

Considerations ....................................5

B. Fire Safety ..........................................5

C. Tools & Supplies Needed ................... 6

D. Measuring Standards .........................6

E. Inspect Appliance & Components ......6

Section 3: Dimensions & Clearances

A. Appliance Dimensions ........................7

B. Clearances to Combustibles ...............8

C. Hearth Requirements .........................9

Section 4: Vent Information

A. Chimney & Exhaust Connection ......... 10

B. Venting Termination Requirements ....10

C. Equivalent Feet of Pipe .......................11

D. Pipe Selection Chart ............................11

Section 5: Venting Systems

A. Alcove ................................................. 12

B. Through the Wall .................................13

C. Vertical ................................................14

D. Through the Wall & Vertical ................14

E. Masonry .............................................. 15

F. Alternate Masonry ...............................15

Section 9: Troubleshooting ............................24-26

Section 10: Maintaining & Servicing Appliance

A. Proper Shutdown Procedures ...............27

B. General Maintenance & Cleaning .......27-29

C. High Ash Fuel Content Maintenance ..30

D. Blower Replacement ...........................31

E. Igniter Replacement ............................ 32

F. Baffle Removal ....................................32

G. Glass Replacement .............................33

Section 12: Reference Material

A. Component Functions ........................34-35

B. Component Locations .........................36

C. Exploded Drawings ............................. 37-38

D. Service Parts & Accessories ...............39-40

E. Service & Maintenance Log ................41-42

F. Warranty Policy ...................................43

G. Contact Information .............................44

Section 6: Mobile Home ..................................16

Section 7: Appliance Set-Up

A. Outside Air Kit .....................................17

B. Leg Leveling System ...........................18

C. Top Vent Adapter ................................18

D. Rear Vent Adapter ..............................18

E. Log Set Placement ..............................19

F. Thermostat Installation ........................20

Section 8: Operating Instructions

A. Fuel Size & Material ............................21

B. General Operation Information ...........21

C. Before Your First Fire .........................22

D. Starting Your First Fire ........................22

E. Fire Characteristics .............................22

F. Feed Rate Adjustment Instructions ....22

G. Ignition Cycles ....................................23

H. Frequently Asked Questions ..............22

October 11,, 2005

250-6422D

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Castile Pellet Stove

Listing and Code Approvals

A. Appliance Certification

Model: Castile Pellet Stove

Laboratory: OMNI Test Laboratories, Inc.

Report No. 061-S-33-2

Type: Solid Fuel Room Heater/Pellet Type

Standard: ASTM E1509 and ULC/ORD-C1482

Room Heater Pellet Fuel Burning
type and (UM) 84-HUD, Mobile Home
Approved.

State Listing: State of Colorado

B. Mobile Home Approved

This appliance is approved for mobile home installations
when not installed in a sleeping room and when an outside
combustion air inlet is provided. The structural integrity of
the mobile home floor, ceiling, and walls must be maintained.
The appliance must be properly grounded to the frame of
the mobile home and use only listed pellet vent Class “L” or
“PL” connector pipe. A Quadra-Fire Outside Air Kit must be
installed in a mobile home installation.

E. BTU & Efficiency Specifications

Particulate Emis­sions Rating:

*BTU Output: 8,000 - 30,000 / hr

Heating Capacity: up to 1,500 sq. ft.

Hopper Capacity: 40 lbs

Fuel: Wood Pellets or Shelled Corn

Shipping Weight:

*BTU output will vary, depending on the brand of fuel you
use in your stove. Consult your Quadra-Fire dealer for
best results.

NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products,
their specifications and/or price without notice.

.7 grams/hr

258 lbs

C. Glass Specifications

This appliance is equipped with 5mm ceramic glass. Replace
glass only with 5mm ceramic glass. Please contact your
dealer for replacement glass.

NOTE: This installation must conform with local codes.
In the absence of local codes you must comply with the

ASTM E1509, (UM) 84-HUD, ULC/ORD-C-1482

D. Electrical Rating

115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps

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250-6422D

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Castile Pellet Stove

2

A

. Design, Installation & Location

Getting Started

Considerations

Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies recommends NFI certified profession
als, or technicians supervised by an
NFI certified professional.

1. Appliance Location

Consideration must be given to safety, convenience, traffic
flow, and the fact that the appliance will need a chimney and
chimney connector. It is a good idea to plan your installation
on paper, using exact measurements for clearances and
floor protection, before actually beginning the installation. If
you are not using an existing chimney, place the appliance
where there will be a clear passage for a factory-built listed
chimney through the ceiling and roof.

Check with your local building code agency before you
begin your installation. Be sure local building codes do not
supersede UL specifications and always obtain a building
permit so that insurance protection benefits cannot be
unexpectedly cancelled. If any assistance is required during
installation, please contact your local dealer.

We recommend that a qualified building inspector and your
insurance company representative review your plans before
and after installation.

2. Thermostat Location

The thermostat’s location will have some effect on the
appliance’s operation. When the thermostat is located close
to the appliance, it may require a slightly higher temperature
setting to keep the rest of the house comfortable. If the
thermostat location is in an adjacent room or on a different
floor level, you will notice higher temperatures near the
appliance.

-

B. Fire Safety

Maintain the designated clearances to combustibles.
Insulation must not touch the chimney. You must maintain
the designated air space clearance around the chimney.
This space around a chimney is necessary to allow
natural heat removal from the area. Insulation in this
space will cause a heat buildup, which may ignite wood
framing. NOTE: Clearances may only be reduced by

means approved by the regulatory authority having
jurisdiction.

To provide reasonable fire safety, the following should be
given serious consideration:

1. Install at least one smoke detector on each floor of
your home to ensure your safety. They should be
located away from the heating appliance and close
to the sleeping areas. Follow the smoke detector
manufacturer’s placement and installation instructions,
and be sure to maintain regularly.

2. A conveniently located Class A fire extinguisher
to contend with small fires resulting from burning
embers.

3. A practiced evacuation plan, consisting of at least
2 escape routes.

4. A plan to deal with a hopper fire as follows:

In the event of a hopper fire:

A. Notify fire department
B. Prepare occupants for immediate evacuation.
C. Close all openings into the appliance.
D. While awaiting fire department, watch for ignition

of adjacent combustibles from overheated vent
pipe, hot embers or sparks from the chimney.

E. Po ur a bucket of water into the appliance

hopper.

WARNING

CAUTION

• Do NOT connect this unit to a chimney flue servicing
another appliance.

• Do NOT connect to any air distributon duct or system.

October 11,, 2005

250-6422D

Fire Hazard.

• Do not operate appliance before reading
and understanding operating instructions.

• Failure to operate appliance properly may
cause a house fire.

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Castile Pellet Stove

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Measure horizontal
clearances from
this surface

Measure vertical
clearances from
this surface

C. Tools And Supplies Needed

Tools and building supplies normally required
for installation, unless installing into an existing
masonry fireplace:

Reciprocating Saw
Channel Locks
Hammer
Phillips Screwdriver

Safety Glasses
Framing Square
Electric Drill & Bits (1/4”)

1/4” Self-Tapping Screws
Tape Meausre
Plumb Line
Level
Framing Material

May also need:

Vent Support Straps

Venting Paint
Hi-temp Caulking Material
Gloves

D. Measuring Standards

1. Pipe measurements are from center line to center line.

2. Vertial terminations are measured to top of pipe.

E. Inspect Appliance & Components and

Pre-Use Check List

1. Place the appliance in a location near the
final installation area and follow the proce­dures below:

2. Open the appliance and remove all the parts
and articles packed inside the Component
Pack. Inspect all the parts and glass for ship­ping damage. Contact your dealer if any irregu­larities are noticed.

3. All safety warnings have been read and fol­lowed.

4. This Owner’s Manual has been read.

5. Floor protection requirements have been met.

6. Venting is properly installed.

7. The proper clearances from the appliance and
chimney to combustible materials have been
met.

8. The masonry chimney is inspected by a profes­sional and is clean, or the factory built metal
chimney is installed according to the manufac­turer’s instructions and clearances.

9. The chimney meets the required minimum
height.

10.

11. Plated surfaces have been wiped clean, if

12. Thermostat or remote has been installed.

13. A power outlet is available nearby.

All labels have been removed from the glass
door.

applicable.

Figure 6.1

Page 6

WARNING

Inspect appliance and components for
damage. Damaged parts may impair safe
operation.

• Do NOT install damaged components.

• Do NOT install incomplete components.

• Do NOT install substitute components.

Report damaged parts to dealer.

250-6422D

WARNING

Fire Risk.

Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:

• Installation and use of any damaged appliance.

• Modification of the appliance.

• Installation other than as instructed by Hearth & Home
Technologies.

• Installation and/or use of any component part not approved
by Hearth & Home Technologies.

• Ope r a t ing applianc e wit h o u t fu lly assemblin g al l
components.

• Operating appliance without legs attached (if supplied
with unit).

• Do NOT Overfire

Or any such action that may cause a fire hazard.

October 11, 2005

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Castile Pellet Stove

11-13/16 in.

(300mm)

24-3/4 in.

(629mm)

23-5/8 in.

(651mm)

28-7/16 in.

(722mm)

23-1/4 in.

(591mm)

22-15/16 in.

(583mm)

15-13/16 in.

(402mm)

16-1/16 in.

(408mm)

16-5/16 in.

(414mm)

28-5/16 in.

(718mm)

3 in. (76mm)

30-5/16 in. (770mm)

27-15/16 in. (710mm)

4-1/4 in.

(107mm)

C

L

C

L

Dimensions and Clearances

3

A. Appliance Dimensions

Figure 7.1 - Top View

Figure 7.3 -Side View

Figure 7.2- Front View

Figure 7.4 - Side View with Top Vent Adapter

October 11,, 2005

250-6422D

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B. Clearances to Combustibles (UL and ULC)

J

I

C

L

C

C

D

E

F

G

G

H

H

A

B

Castile Pellet Stove

Straight Back Against

Inches Millimeters

Wall

Back Wall to Appliance 2 51

A

Side Wall to Appliance 6 152

B

Corner Installation

Walls to Appliance 2 51

C

Inches Millimeters

Alcove Installation

Minimum Alcove Height 43 1092

Minimum Alcove Side Wall

Minimum Alcove Width

Maximum Alcove Depth

Dimension to Corner

Flue Center Line 10-3/8 264

I

Back of Top Vent Adapter 9-1/8 232

J

Inches Millimeters

6 152

38 965

36 914

Inches Millimeters

Installations with:
3 to 3 inch Top Vent Adapter and
3 to 6 inch Offset Adapter Kit

WARNING

Fire Risk.
Comply with all minimum clearances to

combustibles as specified.

Failure to comply may cause house fire.

NOTE:

Vertical Installation

Back Wall to Flue Pipe 3 76

D

Side Wall to Cast Top 6 152

E

Back Wall to Appliance 8 203

F

Corner Installation

Walls to Appliance 2 51

G

Side Wall to Flue Pipe 3 76

H

Inches Millimeters

Inches Millimeters

• Illustrations reflect typical installations and are FOR
DESIGN PURPOSES ONLY.

• Illustrations/diagrams are not drawn to scale.

• Actual installation may vary due to individual design

preference.

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250-6422D

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Castile Pellet Stove

Must extend 2 inches (51mm) beyond each

side of pipe (shaded area)

C. Hearth Pad Requirements (UL and ULC)

Use a noncombustible floor protector, extending beneath
appliance and to the front, sides and rear as indicated.
Measure front distance “M” from the surface of the glass
door.

Hearth Pad Requirements

Sides 2 51

K

Back 2 51

L*

Front 6 152

M

Inches Millimeters

*L Exception for Horizontal Installations:

USA INSTALLATIONS: A

noncombustible floor protection is
recommended extending beneath the flue pipe when installed
with horizontal venting or under the Top Vent Adapter with
vertical installation.

CANADA INSTALLATIONS: A
tection extending beneath the flue pipe is r

noncombustible floor pro-

equired

with hori­zontal venting or under the Top Vent Adapter with vertical
installation.

October 11,, 2005

250-6422D

Page 9

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Vent Information

4

A. Chimney and Exhaust Connection

1. Chimney & Connector: Use 3 or 4 inch (76-102mm)
diameter type "L" or "PL" venting system. It can be vented
vertically or horizontally.

2. Mobile Home: Approved for all listed pellet vent. If using
the 3 inch (76mm) vertical Top Vent Adapter Kit or the 3
to 6 inch (76-152mm) Top Vent Offset Adapter, use listed
double wall flue connector. A Quadra-Fire Outside Air Kit
must be used with manufactured home installations.

3. Residential: The 3 inch (76mm) vertical Top Vent Adapter
Kit and the 3 to 6 inch (76-152mm) Top Vent Offset Adapter
are tested to use 24 gauge single wall flue connector or
listed double wall flue connector to Class A listed metal
chimneys, or masonry chimneys meeting ICBO standards
for solid fuel appliances.

4. INSTALL VENT AT CLEARANCES SPECIFIED BY THE

VENT MANUFACTURER.

5. Secure exhaust venting system to the appliance with at least

3 screws. Also secure all connector pipe joints with at least
3 screws through each joint.

NOTE: All pipe must be welded seam pipe whenever pos­sible. Seal pipe joints with high temperature silicone (500°F
[260°C] minimum rated only).

NOTE: If burning shelled field corn, you must use approved
venting specifically designed for corn. Follow the instruc
tions from the venting manufacturer.

WARNING

Fire Hazard.

• Only LISTED venting components may be
used.

• NO OTHER vent components may be used.
Substitute or damaged vent components may
impair safe operation.

WARNING

Vent surfaces get HOT, can cause burns if
touched. Noncombustible shielding or guards
may be required

Castile Pellet Stove

B. Venting Termination Requirements

CAUTION

Do not terminate vent in any enclosed or semi-enclosed
area such as a carport, garage, attic, crawl space, under a
sun deck or porch, narrow walkway or closely fenced area,
or any location that can build up a concentration of fumes
such as a stairwell, covered breezeway, etc.

1. Termination must exhaust above air inlet elevation. It is

recommended that at least 60 inches (1524mm) of verti­cal pipe be installed when appliance is vented directly
through a wall. This will create a natural draft, which
will help prevent the possibility of smoke or odor venting
into the home during a power outage. It will also keep
exhaust from causing a nuisance or hazard by exposing
people or shrubs to high temperatures. The safest and
preferred venting method is to extend the vent vertically
through the roof.

2. Distance from doors and opening windows, or gravity or
ventilation air inlets into building:

a. Not less than 48 inches (1219mm) below;
b. Not less than 48 inches (1219mm) horizontally

from;

c. Not less than 12 inches (305mm) above.

3. Distance between bottom of termination and grade

-

should be 24 inches (610mm) minimum. This is con­ditional upon plants in the area, and nature of grade
surface. The grade surface must be a noncombustible
material (i.e., rock, dirt). The grade surface must not be
lawn. Distance between bottom of termination and public
walkway should be 84 inches (2134mm) minimum.

4. Distance to combustible materials must be 24 inches
(610mm) minimum. This includes adjacent buildings,
fences, protruding parts of the structure, roof overhang,
plants and shrubs, etc.

5. Termination Cap Location (Home Electrical Service)

• Side-to-side clearance is to be the same as minimum
clearance to vinyl inside corners.

• Clearance of a termination cap below electrical service
shall be the same as minimum clearance to vinyl sof
fits.

• Clearance of a termination cap above electrical service
will be 12 inches minimum.

• Location of the vent termination must not obstruct or
interfere with access to the electrical service.

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3 in. or 4 in. (76mm or 102mm) Diameter Pipe

Equivalent Pipe

Length In Feet

ALTITUDE IN THOUSANDS OF FEET

0

20

30

1 2 3 4 5 6 7 8 9 10

4 in. (102mm) Diameter Pipe Recommended

2 ft.

2 ft.

3 ft.

2 ft.

C. Equivalent Feet of Pipe

The table below can help you calculate the equivalent feet
of pipe which is a method used to determine pellet vent size.

See Figure 11.1

Example of 3 Elbow-Rear Vent Termination Calculaton

Pellet Venting

Component

90o Elbow or Tee

45o Elbow

Horizontal Pipe

Vertical Pipe

WARNING

Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer
to the owner’s information manual provided with this appli­ance. For assistance or additional information consult a
qualified installer, service agency or your dealer.

# of

Elbows

Feet of

3 X 5 15

Note: This is a generic example and is not
intended to represent any specific fuel type.

Multipled ByEquivalent

Pipe

X 3

7 X 1 7

2 X 0.5 1

Total Equivalent Feet 23

Feet

Components

Equivalent Feet

Figure 11.1

D. Pipe Selection Chart

The chart will help you in determing proper vent­ing size according to the equivalent feet of pipe
calcuated above and the altitude above sea level
of this installation. See Figure 11.2.

Locate the calculated equivalent feet of pipe on
the vertical left side of the chart. Move to the
right horizontally on the chart until you reach
your altitude above sea level.

If you fall below the diagonal line, 3 or 4 inch (76
to 102mm) pipe may be used. If it is anywhere
above the diagonal line, a 4 inch (102mm) diam
eter pipe is recommended.

The chart reveals that a 90° elbow is 5 times as
restrictive to the flow of exhaust gases under
positive pressure as 1 foot of horizontal pipe, and
a foot of horizontal pipe is twice as restrictive as
a foot of vertical pipe.

-

Figure 11.2

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5

A

C

B

D

A. Alcove

Castile Pellet Stove

Venting Systems

Figure 12.1

Minimum Maximum

Inches Millimeters Inches Millimeters

Height 43 1092 n/a n/a

A

Width 38 965 n/a n/a

B

Depth n/a n/a 36 914

C

To Side Wall 6 152 n/a n/a

D

All minimums listed are to a combustible surface.

NOTE:

• Illustrations reflect typical installations and are FOR

DESIGN PURPOSES ONLY

• Illustrations/diagrams are not drawn to scale.

• Actual installation may vary due to individual design

preference.

.

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12 in.
(305mm)
Minimum

Noncombustible Hearth Pad

Wall
Thimble

Horizontal
Termination
Cap

2 in.

(51mm)

Minimum

6 in.
(152mm)
Minimum

From Glass

Wall
Thimble

Illustration shows venting going in both directions.
Choose which one is best for your installation.

2 in. (51mm)
Minimum

2 in.
(51mm)
Minimum

B. Through The Wall

Horizontal termination cap must be a minimum of 12 inches.
(305mm) from the wall. Approved for mobile home instal­lations. Must use 3 or 4 inch (76-102mm) “L” or “PL” listed
pellet venting or listed double wall pipe and a Quadra-Fire
Outside Air Kit in mobile homes.

Straight Out

NOTE:

In Canada, where passage through a wall or partition of
combustible construction is desired, the installation shall
conform to CAN/CSA-B365

Figure 13.1

45 Degree

October 11,, 2005

Figure 13.2

250-6422D

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C. Vertical

Non-combustible Hearth Pad

Cleanout Cover

Tee

Wall Thimble

Support Bracket
every 60 in. (1524mm)

24 in. (610mm) minimum

Rain Cap

Flashing

2 in. (51mm) minimum

6 in. (152mm)
minimum

Castile Pellet Stove

We recommend a minimum of 60 in.
(1524mm) vertical, however above the
eave is preferred.

Both installations are approved for
mobile home installations. Must use
3 or 4 inch (76 to 102mm) “L” or “PL”
listed pellet venting or listed double
wall pipe and Quadra-Fire Outside Air
Kit in mobile homes. Single wall pipe
is approved for residential installations
only.

Figure 14.1

D. Through The Wall & Vertical

Page 14

Figure 14.2

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Non-combustible Hearth Pad

Airtight
Cleanout Door

Cleanout cover

Sheathing

3 in. (76mm)
minimum

1 in. (25mm)
clearance

Flashing

Fireclay flue
liner with airspace

Concrete Cap

1 in. (25mm) clearance
with firestop

6 in. (152mm)
minimum

Noncombustible Hearth Pad

Airtight cleanout door

Sheathing

2 in. (51mm) minimum

Flashing

1 in. (25mm) clearance

1 in. (25mm) clearance
with firestop

6 in. (152mm)
minimum

Fireclay Flue Liner
with airspace

Concrete Cap

E. Masonry

WARNING

Fire Hazard
Inspection of Chimney:

• Masonry chimney must be in good condition.

• Meets minimum standard of NFPA 211

• Factory-built chimney must be 6” (152mm) UL103 HT.

F.

Alternate Masonry

Figure 15.1

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Figure 15.2

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Mobile Home

Spark Arrestor Cap

Roof Flashing

Storm Collar

Joist Shield/Firestop

Double Wall
Pellet Vent

6

A. Mobile Home Installation

You must use a Quadra-Fire Outside Air Kit
for installation in a mobile home.

1. An outside air inlet must be provided for the combustion
air and must remain clear of leaves, debris, ice and/or
snow. It must be unrestricted while the appliance is
in use to prevent room air starvation which causes
smoke spillage. Smoke spillage can also set off smoke
alarms.

2. The combustion air duct system must be made of
metal. It must permit zero clearance to combustible
construction and prevent material from dropping into
the inlet or into the area beneath the dwelling and
contain a rodent screen.

3. The appliance must be secured to the mobile home
structure by bolting it to the floor (using lag bolts).
Use the same holes that secured the appliance to the
shipping pallet.

4. The appliance must be grounded with #8 solid copper
grounding wire or equivalent, terminated at each end
with an NEC approved grounding device.

Castile Pellet Stove

CAUTION

Maintain structural integrity of mobile home:

• Floor, wall, ceiling and/or roof.
Do NOT cut through:

• Floor joist, wall, studs or ceiling trusses.

• Any supporting material that would affect the structural
integrity.

CAUTION

Never draw outside combustion air from:

• Wall, floor or ceiling cavity

• Enclosed space such as an attic or garage

5. Refer to clearances to combustibles and floor protection
requirements on pages 8
tibles and appropriate chimney systems.

6. Use silicone to create an effective vapor barrier at
the location where the chimney or other component
penetrates to the the exterior of the structure.

7. Follow the chimney manufacturer’s instructions when
installing the vent system for use in a mobile home.

8. Installation shall be in accordance with the Manufactur
ers Home & Safety Standard (HUD) CFR 3280, Part

24.

& 9 for listings to combus-

WARNING

Installation must comply with Manufactured Home and
Safety Standard (HUD), CFR 3280, Part 24.

WARNING

Never install in a sleeping room.

-

Figure 16.1

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Flex Hose

Hose Clamp

Collar Assembly

T

rim Rin

g

Terminatio

n

Cap Assembly

Hose Clamp

Mounting Slots

Pre-cut Hole

Align hooks with slots, push up

and slide forward

Attach air channel to stove with 2 screws

Attach collar to air channel with 2 screws

Appliance Set-Up

7

A. Outside Air Kit Instructions

Parts Included in Kit: 1 piece of 2 inch x 3 foot flex hose,

2 hose clamps, 1 collar assembly,1 termination cap assem­bly, 1 trim ring, 12 screws.

Tools Needed: Phillips headscrewdriver; wire cutters; hole
saw or jig saw.

1. Figure 17.1 shows bottom of convection blower mount
and pre-cut air vent opening for reference only. Air
channel should be mounted with stove in upright posi-

2. Align hooks in air channel with slots in convection
blower mount and ash box, Figure 17.2. Push up and
slide forward.

3. Secure air channel to appliance with 2 screws and
secure the collar assembly to the air channel with 2
screws. Figure 17.3.

CAUTION

Never draw outside combustion air from:

• Wall, floor or ceiling cavity

• Enclosed space such as an attic or garage

1. Measure distance from floor to air vent opening in appli
ance and mark location on wall.

Use saw to cut opening in wall. Cut a 2-1/2 to 3 inch
(64-76mm) opening on inside wall and a 3 to 3-1/2 inch
(76-89mm) opening on outside of house.

2. Use hose clamp to secure flex pipe to collar assembly.

3. Slide trim ring over flex pipe and run pipe through wall.

4. Attach hose to outside termination cap with second
hose clamp.

5. Secure termination cap to outside surface.

6. Secure trim ring to interior wall.

-

Figure 17.1

Figure 17.2

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Figure 17.3

250-6422D

Figure 17.4

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Top Vent Adapter

3 to 3 inch

Rear Exhaust Outlet

Use hole on each side

as drilling guide

Offset Collar

3 to 6 inch

Mount with

4 screws

Clean-Out Cover

B. Leg Leveling System

Clean-Out Cover

Clean-Out Cover

1. Thread Allen bolts through nuts until flush. Figure 18.1.
The

Allen bolts and nuts are included in the component

pack inside the stove firebox.

2. Slide assembled nuts and bolts into slots on legs with
the nuts on the bottom. Figure 18.2. Use a 5/32 in.
(3.96mm) Allen wrench to adjust legs up and down to
desired level. Figure 18.3

Castile Pellet Stove

Figure 18.4

Figure 18.1

C. Top Vent Adapter Installation

Installing the Top Vent Adapter

1. Put a layer of high temperature silicone on the 3 inch

2. Slide the top vent adapter onto the rear exhaust outlet

3. Drill 4 holes with #26 drill bit (provided) into the back

4. Install the 4 mounting screws.

5. Drill 2 holes with #26 drill bit through the rear exhaust

6. Install the vent pipe into the top vent adapter (be sure

Page 18

Figure 18.2

Figure 18.3 - Bolt fully extended

3 to 3 inch Top Vent Adapter
3 to 6 inch Top Vent Offset Adapter

(76mm) rearexhaust outlet. Figure 18.4

and adjust the assembly to a vertical position. Figure

18.4

of the appliance using the outer shield as a pattern
(make sure the assembly is vertical). Figure 18.4

outlet using the 2 holes already in the short horizontal
pipe in the top vent adapter as a guide. Install the 4
screws. Figure 18.5.

to silicone all joints).

Figure 18.5

D. Rear Vent and Rear Vent to Top Vent

Adapter Installation

Rear Vent

Figure 18.6

1. Put a layer of high temperature silicone on the 3 inch
(76mm) exhaust outlet. Figure 18.4

2. Slide the adapter onto the rear exhaust outlet and adjust
the assembly to the appropriate position.

3. Install the vent pipe into the adapter (be sure to silicone
all joints)

250-6422D

Rear to Top Vent

Figure 18.7

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Drop Tube

Notch

Thermocouple

Cover

E. Optional Log Set Placement Instructions

CAUTION

Logs are FRAGILE. Use extreme care when handling or
cleaning logs.

4 PIECE LOG SET INSTALLATION

1. Open the hinged cast face and open the glass door
assembly.

2. To position the logs, place the right rear log as shown in
Figure 19.1. There is a notch in the bottom of the log for
clearance for the thermocouple and thermocouple cover
(ceramic protection tube).

3. Continue placing the last 3 logs around the firepot as
show in Figures 19.2, 19.3 and 19.4
block the drop tube in the back of the firebox where pel­lets feed into the firepot.

. Be careful not to

Figure 19.3

Figure 19.1

Figure 19.2

Figure 19.4

OPTIONAL TOP LOG

Place the log over the firepot. The
charred area on the back of the log is
turned toward the back, not the front.

The log will be about 2-1/2 inches
above the firepot when in place. It
must rest on the 3 logs in a stable
position to prevent it from falling into
the firepot.

NOTE:
Due to the abrasive nature of a pellet appliance fire, the
logs are not covered under warranty. Any placement varia­tion other than shown here can cause excessive heat and
shall void the appliance warranty.

October 11,, 2005

Figure 19.5

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F. Thermostat Installation

TERMINAL BLOCK

CENTER 2 SCREWS FOR

THERMOSTAT WIRES

POWER OUTLET

FUSE

Fuse

1. A 12 volt AC thermostat is required to operate this pellet
appliance. You may use the included wall mount thermo­stat or purchase an optional programmable thermostat
or remote control. It is equipped with an adjustable
heat anticipator. The current rating is .05 amps. The
anticipator needs to be adjusted to the lowest setting
available.

2. When mounting a thermostat on a wall, be sure to follow
your thermostat installation instructions carefully.

NOTE: Thermostat must be mounted level for

accurate readings. The thermostat should be
mounted on an inside wall and not in direct line
with the appliance convection air.

NOTE: If the thermostat is located too close to the

appliance, you may need to set the temperature
setting slightly higher to maintain the desired
temperature in your home.

3. There is a 4 screw terminal block located on the back
lower right corner of the stove directly above the power
cord inlet. The center 2 screws are for the thermostat
wires.

Castile Pellet Stove

CAUTION

Shock hazard.

• Do NOT remove grounding prong from plug.

• Plug directly into properly grounded 3 prong
receptacle.

• Route cord away from appliance.

•

Do NOT route cord under or in front of appliance.

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High

Med

Low

Heat Output Switch

Reset Button

Reset
Button

Operating Instructions

8

A. Fuel Size And Material

1. Wood Pellets

Fuel pellets are made from sawdust or wood by-products. If the
source material is hardwood, they can have a higher mineral
content, creating more ash. Fuels containing bark will also have
higher ash content. Minerals and other noncombustible materials
such as sand will turn into a hard, glass-like substance called
a clinker when heated to the extreme temperatures our firepot
reaches. This is what forms clinkers in the bottom of the firepot.
Trees from different areas will vary in mineral content. That is
why some fuels produce more clinkers than others. Pellets are
manufactured in either 1/4 inch or 5/16 inch (6-8mm) diameter and
should be no more than 1-1/2 inches (38mm) in length. Pellet
lengths may even vary by lot from the same manufacturer which
is why the feed rate may need to be adjusted occasionally. If you
burn pellets longer than 1-1/2 inches (38mm) you may have an
inconsistent fuel feed rate and/or missed ignitions.

Pellet fuel quality can greatly fluctuate. We recommend using
premium grade fuel with ash content less than 1%. Even in some
fuel labeled “premium” ash content can vary from bag to bag and
possibly exceed 1%. High ash fuel, or lack of maintenance, can
cause the firepot to fill up and thus create a potential for smoking,
sooting and possible hopper fires.

Always burn dry fuel. Burning fuel with high moisture content takes
heat from the fuel and tends to cool the appliance, robbing heat
from your home. Damp pellet fuel can clog the feed system.

We recommend that you buy fuel in multi-ton lots whenever
possible. Buying large quantities of fuel at once will greatly
reduce the number of times the feed adjustments will need to be
made. However, we do recommend trying various brands before
purchasing multi-ton lots to ensure your satisfaction.

WARNING

B. General Operating Information

1. Thermostat Calls For Heat

The appliance is like most modern furnaces; when the
thermostat calls for heat, your appliance will
light and deliver heat. When the room is up to temperature
and the thermostat is satisfied, the red call light will go off
and the appliance will shut down.

2. Heat Output Controls

This appliance is equipped with a heat output control
switch that has three settings or burn rates; low, medium
and high. The appliance will turn on and off as the
thermostat demands. When the thermostat calls for heat,
the appliance will start up at the burn rate for which it is
set. If the appliance is set at one of the lower settings, it
will run quieter but take longer to heat up an area than if it
were set at a higher burn rate. Regardless of the burn rate,
when the area is warm enough to satisfy the thermostat,
the appliance will shut off.

automatically

Fire and Smoke Risk.

• High ash fuels or lack of maintenance

can cause firepot to overfill. Follow
proper shutdown procedure if ash buildup
exceeds haf way point in firepot.

• Failure to do so could result in smoking,

sooting and possible hopper fires.

2. Shelled Field Corn

Extensive factory and field testing has demonstrated shelled
field corn to be an efficient and very economical fuel. We
recommend the use of a 50-50 blend of corn and wood pellets.
The only change in operation is that the feed rate may require
a slight adjustment. The BTU output of the appliance varies
slightly compared to pellets, depending on the quality of the
corn used. In cases where it is acceptable for the appliance to
run full time, 100% corn will work after the fire has been started
using wood pellets.

October 11,, 2005

250-6422D

Figure 21.1

WARNING

Fire Hazard.
Keep combustible materials, gasoline
and other flammable vapors and liquids
clear of appliance.

• Do NOT store flammable materials in the appliance’s
vicinity.

• Do NOT use gasoline, lantern fuel, kerosene, charcoal
lighter fluid or similar liquids to start or “freshen up” a
fire in this heater.

• Keep all such liquids well away from the heater while
it is in use.

• Combustible materials may ignite.

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Set Screw

Fuel Adjustment
Control Rod

Wing Nut

Increase

Decrease

Red Call Light is
located on top of
Junction Box behind
the Control Box.

Control

Box

C. Before Your First Fire

1. First, make sure your appliance has been properly
installed and that all safety requirements have been met.
Pay particular attention to the fire protection, venting and
thermostat installation instructions.

2. Double check that the ash pan and firebox are empty!

3. Check the position of the thermocouple, located above
the firepot, and make sure that it protrudes approximately
3/4 inch (19mm) into the firepot. IMPORTANT DETAIL:

The tip of the thermocouple must be in contact with
the inside end of the thermocouple cover.

4. Close the front door.

D. Starting Your First Fire

1. A thermostat is required for proper operation of this
appliance, except for corn. At this time, fill the hopper
with pellets, set the thermostat to its lowest setting. Plug
the power cord into nearby outlet.

2. The exhaust blower will stay on for approximately 18
minutes even though the thermostat is not calling for
heat. This is normal.

3. L

ocate the heat output control switch mounted on the back
of the appliance in the upper right corner. See Figure 21.1
on page 21. Turn it to the “high” setting by pushing the top
of the control switch in and then adjust the thermostat to
its highest setting. Open the right side panel and the red
call light located behind the control box will be on. See
Figure 22.1. This indicates the thermostat is calling for
heat.

4.

The fuel feed system and the igniter should

5. For your first fire it will be necessary to press the reset
button once approximately 2 minutes after start up and
again in 5 minutes. This will fill the feed system and allow
the appliance to begin dropping pellets. The appliance
will continue to run as long as the thermostat is calling
for heat.

6. Once the appliance has ignited, let it burn for approximately
15 minutes, then set the thermostat to the desired room
temperature. Adjust the heat output control switch to the
desired setting.

now

be on.

E. Fire Characteristics

A properly adjusted fire with the heat output control switch
set on “high” has a short active flame pattern that extends
out of the firepot approximately 4 inches (102mm). If the fire
has tall flames with black tails and seems somewhat lazy,
the feed rate will need to be reduced. This is done by sliding
the fuel adjustment control rod down, which will reduce the
feed. If the fire is not 4 inches (102mm) tall, slide the fuel
adjustment control rod up to increase the feed. A medium
and low setting will give a shorter flame. The flame will rise
and fall somewhat. This is normal.

F. Feed Rate Adjustment Instructions

The feed adjustment control rod is factory set, and should
be adequate for most fuels. However, if the flame height is
too high or too low, you will need to adjust the feed rate. Wait
until the appliance has been burning for 15 minutes before
making your adjustments and a
adjustment to take effect.

1. Loosen the set screw 1/4 to 1/2 turn during set-up
of appliance. This will allow movement of the feed
adjustment control rod. Do not re-tighten set screw.

2. Loosen the wing nut

3. Adjust the feed adjustment control rod upward towards the
"+" symbol to increase the feed rate and flame height or
down towards the "-" symbol, to decrease the feed rate
and flame height.

4. Re-tighten the wing nut.

Figure 22.2

llow 15 minutes for feed

Figure 22.1

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Figure 22.3

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Back side of Firepot

Firepot floor left open

G Iginition Cycles

1. During each ignition cycle, it is normal to see some
smoke in the firebox. The smoke will stop once the
fire starts.

2. The convection blower will automatically turn on after
your appliance has reached the set temperature on
the “high” setting. This blower transfers heat from your
appliance into the room, and will continue to run after
the thermostat has stopped calling for heat until the
appliance has cooled down.

3. Occasionally the appliance may run out of fuel and shut
itself down. When this happens, the red call light will
be on. (See Figure 22.1, page 22). To restart it, fill
the hopper and press the reset button. (See Figure

21.1, page 21). When you press the reset button the
red call light will go out. Release the button and the
light will come back on. You should see a fire shortly.
If not, follow the instructions on page 22, of “Starting
Your First Fire”.

WARNING

Fire Risk
Do NOT operate appliance:

• With appliance door open.

• Firepot floor open.

• Cleaning slide plates open.
Do NOT store fuel:

• Closer than required clearances to com
bustibles to appliance

• Within space required for loading or ash
removal.

-

CAUTION

Odors and vapors released during initial operation.

• Curing of high temperature paint.

• Open windows for air circulation.

Odors may be irritating to sensitive individuals.

H. Frequently Asked Questions

ISSUES SOLUTIONS

1. Metallic noise. 1. Noise is caused by metal expanding and contracting as

2. Ash buildup on glass. 2. This is normal. Clean the glass.

3. Glass has turned dirty. 3. Excessive build up of ash. The lower burn settings will

4. Fire has tall flames with black tails and is lazy. 4. The feed rate needs to be reduced or the firepot needs

5. Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel at

Figure 23.1 - DO NOT LEAVE FIREPOT FLOOR OPEN

it heats up and cools down, similar to the sound pro­duced by a furnace or heating duct. This noise does not
affect the operation or longevity of your appliance.

produce more ash, the higher burn settings produce
less. The more it burns on low the more frequent clean­ing of the glass is required.

cleaning. Heat exchanger or exhaust blower needs
cleaning.

start-up and not enough air. Close down feed rate 1/4
inch at a time until this no longer happens.

6. Large flame at start-up. 6. This is normal. Flame will settle down once the fire is
established.

October 11,, 2005

250-6422D

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9

Troubleshooting

Castile Pellet Stove

With proper installation, operation, and maintenance your appliance will provide years
of trouble-free service. If you do experience a problem, this troubleshooting guide
will assist a qualified service person in the diagnosis of a problem and the corrective
action to be taken. This troubleshooting guide can only be used by a qualified service
technician.

Symption

Plug in appliance - No
response.

Call light on. No fire.
No fuel in firepot.

Call light on. No fire.
Partially burned fuel in
firepot.

Call light on. No fire.
Unburned pellets in
firepot.

Possible Cause Corrective Action

No current to outlet.

.7 amp fuse defective.

#3 snap disc tripped or defective.

Control box defective.

Out of fuel.

#2 snap disc may be defective.

Vacuum switch not closing, no vacuum.

Control box defective.

Firepot clean-out plate not closed.

Firepot is dirty (missed ignition).

Firepot clean-out plate not closed.

Firepot is dirty.

Ignition hole blocked.

Check circuit breaker at service panel.

Replace fuse.

Reset or replace snap disc.

Replace control box.

Check hopper. Fill with fuel.

Replace snap disc.

Check exhaust blower is plugged in and
operating.
Check vacuum switch is plugged in.
Check vacuum hose is in good condition,
clear and connected at both ends.
Check thermocouple is in good condition
and plugged in properly.
Make sure venting system is clean.
Make sure front door is closed.

Replace control box.

Check that firepot clean-out plate is fully
closed.

Clean firepot. Make sure there is no clinker
in the firepot.

Clinkers may have to be broken up with
firepot scraper tool or other means.

Check that firepot clean-out plate is fully
closed.

Clean firepot. Make sure there is not a
clinker in the firepot. Clinkers may have to
be pushed out of firepot with firepot scraper
tool or other means.

Scrape with solid piece of wire.

Igniter not working.

Slow or smoky start-up. Firepot clean-out plate not closed.

Page 24

Control box defective.

Firepot is dirty.

Excessive amount of fuel at start-up.

250-6422D

Remove ash pan to see if igniter is glowing
red on start-up.
Check igniter wires for good connection.
Replace igniter using 1/4 inch male /female
spade connectors.

Replace control box.

Check that firepot clean-out is fully closed.

Clean firepot. Make sure there is not a
clinker in the firepot. Clinkers may have to
pushed out of firepot with firepot scraper
tool or other means.

Reduce feed rate using feed rate adjust­ment control rod located inside hopper.

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Symptom Possible Cause Corrective Action

Slow or smoky start-up
(Cont’d)

Feed system fails to
start.

Dirty exhaust and/or venting system. Check for ash build up in unit, includ-

ing behind rear panels, firebox, heat
exchanger, exhaust blower and venting.

Out of fuel.

#2 snap disc may be defective.

Check hopper, fill with fuel.

Replace snap disc. Firebox door must be
closed securely.

No call light. Unit
does not begin start
sequence.

Vacuum switch not closing. No vacuum.

Feed system jammed or blocked.

Feed spring not turning with feed motor.

Feed motor defective or not plugged in.

Thermostat not set to a high enough tempera­ture.

Snap Disc #3 tripped.

No power.

Fuse blown.

Connections at thermostat and/or appliance not
making proper contact.

Defective thermostat or thermostat wiring.

Check exhaust blower is plugged in and
operating.
Check vacuum switch is plugged in.
Check vacuum hose is in good condition,
clear and connected at both ends.
Check thermocouple is in good condition
and plugged in properly.
Make sure venting system is clean.
NOTE: High winds blowing into the vent­ing system can pressurize the firebox
causing loss of vacuum.

Empty hopper of fuel. Use a wet/dry
vacuum cleaner to remove remaining fuel,
from hopper, including feed tube.
Check feed chute for obstructions.
Loosen 2 feed assembly mounting screws
and lightly shake feed assembly.

Check that set screw is tight on feed
spring shaft at end of feed motor.

Check connections on feed motor, replace
if defective.

Adjust thermostat above room tempera­ture.

Reset snap disc.

Connect to power.

Replace fuse.

Check connections at thermostat and
appliance.

Replace thermostat or wiring.
NOTE: To test thermostat and wiring, use
a jumper wire at the thermostat block on
the unit to by-pass thermostat and wiring.

Unit fails to shut off.

October 11,, 2005

Control box defective.

Replace control box.

Call light on. Turn thermostat off.

If call light does not go out, disconnect
thermostat wires from unit. If call light
does go out, thermostat or wires are
defective.

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Symptoms Possible Cause Corrective Action

Convection blower fails to
start.

#1 snap disc defective.

Blower not plugged in.

Replace snap disc.

Check that blower is plugged into wire har­ness.

Blower is defective.

Control box is defective.

Exhaust blower fails to

Blower not plugged in.

start or does not shut off.

Blower is clogged with ash.

Blower is defective.

Control box is defective.

Large, lazy flame, orange
color. Black ash on glass.

Dirty appliance.
Poor fuel quality, high ash content.

Firepot clean-out plate not completely
closed.

Excessive amount of fuel.

Nuisance shutdowns. Low flame.

Replace blower.

Replace control box.

Check that blower is plugged into wire har­ness.

Clean exhaust system.

Replace blower.

Replace control box.

Clean unit, including firepot, heat exchang­ers and venting system. Remove stainless
steel baffle from firebox to clean ash from
on top of baffle. Clean behind rear brick
panels. Change fuel brand to premium.

Check that firepot clean-out plate is fully
closed.

Reduce feed rate using feed rate adjustment
control rod located inside hopper.

Increase feed by opening feed rate adjust­ment control rod located inside hopper.

Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.

Sawdust buildup in hopper.

Feed motor is reversing.

Defective thermocouple.

Defective control box.

Firepot more than 1/2 full.

Thermocouple is defective or not properly
plugged in.

Defective control box.

Clean hopper,

see page 29.

Check for good connections between feed
motor and wire harness.

Replace thermocouple.

Replace control box.

See page 30 for detailed instructions for
“High Ash Fuel Content Management”

Check connections on thermocouple or
replace if defective.
A flashing yellow light on the control box
indicates a problem with the thermocouple.

Replace control box.

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Clinker

Maintaining & Servicing Your Appliance

10

A. Proper Shutdown Procedure

CAUTION

Shock and Smoke Hazard

• Turn down thermostat, let appliance completely
cool and exhaust blower must be off. Now you
can unplug appliance before servicing.

• Smoke spillage into room can occur if appliance
is not cool before unplugging.

• Risk of shock if appliance not unplugged before
servicing appliance.

B. General Maintenance

1. Types of Fuel

Depending on the type of fuel you are burning will dictate how
often you have to clean your firepot. If the fuel you are burning
has a high dirt or ash content or you are burning shelled field
corn, it may be necessary to clean the firepot more than once
a day. Dirty fuel will cause clinkers to form in the firepot. A
clinker is formed when dirt, ash or a non-burnable substance
is heated to 2000°F (1093°C) and becomes glass-like. See
“C” in this section for more details on fuels with high ash
content.

Figure 27.1 - Large Clinker

2. Cleaning Firepot with Cleaning Rod & Firepot
Scraper

• Frequency:

• By: Homeowner

• Task:

a. The appliance must be in complete shutdown and cool

and the exhaust blower off.

b. Pull firepot cleaning rod OUT a couple of times to help

shake debris loose. If rod is hard to pull, it may be
necessary to use your firepot scraper to chip away
material that has built up on the bottom plate of the
firepot and to push out any clinkers. Larger clinkers
may have to be removed from the top of the firepot.
Corn clinkers can be especially difficult to break up.

c. The firepot floor plate must be fully closed when

finished.

Daily or more often as needed

WARNING

Fire Risk

• NEVER pull firepot cleaning rod or cleaning
slide plates out when appliance is operating.

• The cleaning slide plates must be fully
CLOSED when appliance is operating.

•. Hot pellets may fall into ashpan and start a
fire or mis-starts due to lack of vacuum.

3. Cleaning Ash Pan

• Frequency: As needed

• By:

• Task:

4. Ash Removal from Firebox

• Frequency: Weekly or as needed

• By:

• Task:

a. There must not be any hot ashes in the firebox during

b. Plug in your appliance, if unplugged, and turn the

c. Open cast hinged face. Directly underneath the

d. This ash is deposited in the same ash pan as the

e. The 2 cleaning slide plates must be fully closed when

Homeowner

Locate the ash pan underneath the firepot. Open the

bottom ash door and slide the ash pan straight out.
Empty into a noncombustible container and re-install
ash pan. See Disposal of Ashes on page 28.

Homeowner

cleaning so allow the appliance to completely cool.
The firebox ash should be removed every time the
firepot is cleaned. Frequent cleaning of the ash in the
firebox will help slow down the build-up of ash in the
exhaust blower and vent system.

thermostat on and immediatley shut it off to start the
exhaust blower on its cycle time. It will pull fly ash out
the exhaust instead of into the room.

firebox door and to the left and right of the firepot are 2
cleaning slide plates with finger holes. Pull both slide
plates out and then open the glass door. Sweep the
remaining ash from the firebox into the 2 open holes.
A paint brush works well for this. Close slide plates.

firepot debris. The ash pan should be emptied every
time you clean the firebox. Remember to place
the ash and debris into a metal or noncombustible
container.

cleaning is complete. See Disposal of Ashes on

page 28.

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6. Disposal of Ashes

Heat Exchanger Tubes

Cleaning Rods

• Frequency: As needed

• By:

Homeowner

• Task:

Ashes should be placed in a metal container with a
tight-fitting lid. The closed container of ashes should
be placed on a noncombustible floor or on the ground,
well away from all combustible materials, pending final
disposal. If the ashes are disposed of by burial in soil
or otherwise locally dispersed, they should be retained
in the closed container until all cinders have been
thoroughly cooled.

WARNING

Disposal of Ashes

• Ashes should be placed in metal container
with tight fitting lid.

• Ashes should be retained in closed container
until all cinders have thoroughly cooled.

Castile Pellet Stove

WARNING

Heat exchanger cleaning rods may be warm
to the touch. For safety purposes wear
gloves.

Do not pull heat exchanger cleaning rods
while appliance is operating.

8. Cleaning Beneath Heat Exchanger

• Frequency:

• By: Homeowner

• Task:

A more thorough cleaning is needed to remove the excess
ash that is left behind from the use of the cleaning rods
for the heat exchanger tubes. The ash will be resting on
the back of the baffle. This will require removing the cast
baffle. Please refer to page 32 for a detailed explanation
of removing the baffle.

NOTE:

There are heavy duty vacuum cleaners specifically

designed for solid fuel appliance cleaning.

Monthly or after burning 1 ton of fuel

7. Cleaning Heat Exchanger Chambers

• Frequency: Weekly or as needed

• By:

Homeowner

• Task:

The amount of ash buildup in the firepot will be a good
guide to determine how often you should clean the heat
exchangers.

a. Allow the appliance to completely cool down before

pulling the cleaning rods. Turn the thermostat on and
then immediately off to start the exhaust blower on its
cycle time. It will pull fly ash out the exhaust instead
of into the room. Open the cast hinged face to access
the 2 cleaning rods. See Figure 28.1.

b. Locate the 2 rods directly underneath the heat

exchanger tubes. Rods are bent at a 90° angle for
easy handling.

3. To clean, pull the rods straight out until it stops,
approximately 5-1/2 inches (140mm). Slide the rods
OUT and IN a couple of times.

9. Cleaning the Glass

• Frequency: As needed

• By:

Homeowner

• Task:

a. Appliance must be completely cool before cleaning

glass.

b. Use a damp paper towel or any non-abrasive glass

cleaner. Wipe off with dry towel.

CAUTION

Handle glass assembly with care.

When cleaning glass:

• Avoid striking, scratching or
slamming glass.

• Do NOT clean glass when hot.

• Do NOT use abrasive cleaners.

• Use a hard water deposit glass cleaner on white film.

• Refer to maintenance instructions.

Figure 28.1

Page 28

250-6422D

WARNING

Handle glass with care.

• Inspect the gasket to ensure it is
undamaged.

• Do NOT strike, slam or scratch glass.

• Do NOT operate appliance with glass
assembly removed.

• Do NOT operate with glass cracked, broken or
scratched.

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Clean-Out Cover

10. Cleaning the Exhaust Path

• Frequency: As needed

• By:

Homeowner

• Task:

a. Appliance must be completely cool.

b. Open cast hinge face. Remove right brick and

thoroughly vacuum the area and continue throughout
the rest of the firebox.

c. Replace right brick and close cast hinge face.

11. Cleaning the Hopper

• Frequency:

Monthly or after burning 1 ton of fuel

• By: Homeowner

• Task:

After burning approximately 1 ton of fuel you will need to
clean the hopper to prevent sawdust build-up. A combi
nation of sawdust and pellets on the auger reduces the
amount of fuel supply to the firepot. This can result in
nuisance shutdowns and mis-starts.

1. The appliance must be in complete shutdown. Allow the
appliance to completely cool down.

2 Empty the hopper of any remaining pellets.

3. Vacuum the hopper and feed tube.

12. Cleaning Convection Blower - Requires No

Lubrication

• Frequency: Yearly or as needed

• By: Qualified Service Technician / Homeowner

• Task:

The convection blower is located at the bottom rear of
the stove. It is house inside the screen box. See

page

31 for detailed instructions on removing the blower.

The blower has two impellers, one on each side of the
motor. They should be cleaned at least once each year
or more often as needed.

15. Soot and Fly Ash: Formation & Need for Removal
in Exhaust Venting System.

• Frequency: Yearly or as needed

• By: Qualified Service Technician/Homeowner

• Task:

The products of combustion will contain small particles
of fly ash. The fly ash will collect in the exhaust venting
system and restrict the flow of the flue gases. At start-up
if there is incomplete combustion, or if there is a shut
down or incorrect operation of the appliance, it will lead
to some soot formation. This will collect in the exhaust
venting system.

The venting system may need to be cleaned at least
once a year, or more often, depending upon the quality
of your fuel or if there is a lot of horizontal pipe sections.
Ash will build up more quickly in the horizontal sections.

16. Cleaning the Top Vent Adapter

-

a. The appliance must be in complete shutdown and the

exhaust blower should be off. Allow the appliance to
completely cool down.

b. Open the clean out cover.

See Figure 29.1.

c. Sweep out any ash build-up.

NOTE: There are heavy duty vacuum cleaners specifiically

designed for solid fuel appliance cleaning.

-

13. Cleaning Exhaust Blower - Requires No
Lubrication

• Frequency: Yearly or as needed

• By: Quality Service Technician

• Task: Contact your local dealer.

14. Door Latch Inspection

• Frequency:

Periodically

• By: Homeowner

• Task:

The door latch is non-adjustable but the gasketing between
the glass and firebox should be inspected periodically to
make sure there is a good seal.

October 11,, 2005

250-6422D

Figure 29.1

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Correct Flame Size, Yellow/White in Color

Correct

Tall, Lazy Flame, Orange in Color

Incorrect

C. High Ash Fuel Content Maintenance

• Frequency: As needed

• By: Homeowner

• Task:

Poor quality pellet fuel, or lack of maintenance, can create
conditions that make the firepot fill quickly with ashes and
clinkers. This condition makes the appliance suscepti­ble to overfilling the firepot with pellets which may result
in smoking, sooting and possible hopper fires. Figure

30.1 shows an example where the firepot overfills, pel-

lets back up into the feed tube and ash has accumulated
in the firebox. Figure 30.2 illustrates an inefficient and
non-economical method of burning fuel caused by poor
quality pellet fuel. Figure 30.3 shows the correct flame
size when good quality, premium pellet fuel is burned.

If the ash buildup exceeds the half way point in the
firepot IMMEDIATE ATTENTION AND CLEANING IS

REQUIRED. Follow the proper shutdown procedure
below and the
tion for each step listed below.

• Pull the heat exchanger cleaning rods.

Section 10.7

• Empty the firepot. Section 10.2

• Clean the firebox. Section 10.4

• Empty the ash drawer. Section 10.3

• Dispose of the ashes. Section 10.6

• Restart the appliance with premium grade fuel.

detailed instructions found in this sec-

Castile Pellet Stove

Figure 30.1

Proper Shutdown Procedure

CAUTION

Shock and Smoke Hazard

• Turn down thermostat, let appliance completely
cool and exhaust blower must be off. Now you
can unplug appliance before servicing.

• Smoke spillage into room can occur if appliance
is not cool before unplugging.

• Risk of shock if appliance not unplugged before
servicing appliance.

Figure 30.2

Figure 30.3

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Loosen (do not remove) 2
screws on each side and lift
off blower housing

Remove left side
panel and discon­nect blower wires

Convection Blower
& Housing

Exhaust
Blower

Remove 7 screws and bend top back
leaving it attached at the bottom.

Remove 6 screws

D. Blower Replacement

1. Convection Blower Replacement

a. Turn down thermostat, let appliance completely cool

and then unplug appliance before servicing.

b. The convection blower is located at the bottom rear

of the appliance and is housed inside a screen box.
Remove the 2 screws facing forward in the center of
the blower chamber at the very back of the appliance.

c. If an outside air kit is installed on the appliance, these

screws attach the intake air channel piece of the outside
air kit to the appliance. Remove the 2 screws and pull
backwards on the channel and it will slide down and
away from the appliance. The air channel, collar and
outside air hose will be removed as one piece.

d. Remove the 4 screws that attach the blower housing to

the appliance, 2 on each side. Loosen all 4 screws, but
do not remove them. Lift the blower housing up slightly
and slide towards you. Figure 31.1.

e. Remove the left side panel by loosening 2 screws (do not

remove) and pull side panel away. Unplug the 2 black
blower wires by disconnecting the spade connectors.

f. To remove blower from the housing, remove 2 screws

in the front of the housing and very carefully bend the
2 housing sides out and bend the back of the housing
away from the blower. This allows for room to access
the back 2 screws and nuts (4 total) that is securing the
blower to the housing.

g. Remove blower and replace with new blower.

e. Re-install in reverse order.

2. Exhaust Blower Replacement

NOTE: The convection blower must be removed

before the exhaust blower can be removed.

a. Turn down thermostat, let appliance completely cool and

then unplug appliance before servicing.

b Remove both side curtains by

loosening 2 screws (do

not remove) and pull side panels away.

c. Remove 7 scr

ews from the back screen and pivot the top
of the screen toward you leaving the bottom attached to
stove. Figure 31.2.

d. Remove 2 screws to remove the thermostat block and

disconnect the 2 yellow wires.

e. Remove the 2 screws from the power inlet and rotate it

through the hole and out of the screen, leaving the wires
attached.

f. Disconnect the vacuum hose and both wires (orange

and red) from the vacuum switch attached to the rear
screen.

g. Remove both wires from exhaust blower (blue and

double white).

h. Remove 6 screws using a flathead screwdriver or a 1/4"

nutdriver. Retain screws for use on replacement blower.

Figure 31.3.

i. Remove exhaust blower and gasket.

j. Install new gasket and blower. Discard blower housing

if not needed.

k. Re-install in reverse order.

Figure 31.1

October 11,, 2005

Figure 31.2

250-6422D

Figure 31.3

Figure 31.4

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E. Igniter Replacement

Thumb Screw

Second Notch

Latch

Push Up Latch

Slide Top Baffle
Forward and Down

Face of Stove

Latch

Top Baffle

Figure 32.1

a. Turn down thermostat, let the appliance completely

cool and then unplug appliance before servicing.

b. Open the ash door and remove the ash pan. Remove

the left side panel by loosening 2 screws (do not
remove) and pull side panel away.

c. The wire leads to the igniter are connected to the wire

harness (black wires) with 1/4 inch male / female spade
connectors. Disconnect the spade connections. Use
a Phillips Head screwdriver to remove set screw and
slide igniter out.

c. Install new igniter into the chamber and replace the

screw.

d. Re-connect the wires to the 2 leads with the spade

connectors. Double check that the igniter wires are
clear of any movement, i.e. ash pan, firepot cleaning
rod, cleaning slide plates, etc.

f. Re-install the ash pan, close the ash removal door.

Re-install the side panel and re-connect the power.

Castile Pellet Stove

Figure 32.2

Figure 32.3

F. Baffle Removal

NOTE: There is a latch on the appliance to keep the
top baffle from coming out during shipment or when
the heat exchanger scraper rods are pulled.

a. Allow appliance to cool completely.

b. Open doors and locate the latch. It is located between

the front edge of the top baffle and the inside of the fire
box centered from side to side. The latch pivots up and
down.

c. Push the latch up with your finger while sliding the top

baffle forward and down.

d. To re-install the top baffle, align the hooks on the baffle

with the slots in the baffle hangers, push up and slide
back. Figure 32.3.

e. Make sure the latch drops back into position, bypass

ing the first notch and catching the front edge of the top
baffle with the second small notch.

Page 32

Figure 32.2.

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Glass

Rope Retainer

Rods

Crimped end
at the bottom

Crimped end must be
parallel with the glass

Slide top
end in first

G. Glass Replacement

WARNING

• Glass is 5mm thick high temperature heat­resistant ceramic glass.

• DO NOT REPLACE with any other material.

• Alternate material may shatter and cause
injury

a. Open the face and remove door from the appliance

by lifting door off of hinge pin and lay on a flat surface
face down.

b. Using a screwdriver, tap the bottom of the rope retainer

rod to push it up out of the hole. The top end of the
rod will slide up. Swing the rod toward you from the
bottom and remove the rod. Repeat for other side.

c. Remove old glass and replace with new glass.

d. Slide the retainer rod into the top hole first, and then

line up the bottom crimped end with the hole in the
door. The crimped end must be paralle with the glass
in order to insert it into place. Figure 33.1.

Figure 33.1

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Reference Materials

11

A. Component Function

1. Control Box

a. The control box is located on lower left side of

appliance, behind the left side panel and above the
vacuum switch.

b. There is a light located inside of the control box. The

internal light will turn green when the appliance has
reached a temperature of 175οF (79°C) in the firepot.
and will turn red when it reaches 600oF (315°C).

c. There is also an internal blue light located in the upper

left corner of the control box. When you plug in the
appliance the blue light will automatically start blinking
6 times in a row for 60 seconds and then will stop.

NOTE:

Do NOT open the control box. This will void the
warranty. FolIow proper shutdown procedures first if
you need to plug in or remove the control box.

2. Convection Blower

The convection blower is mounted at the bottom rear of the
appliance. There are 2 impellers, one on each side of the
motor. The convection blower pushes heated air through the
heat exchange system into the room.

3. Exhaust Blower

The exhaust blower is located on the right side of appliance.
The exhaust blower is designed to pull the exhaust from the
appliance and push it out through the venting system.

4. Feed System

The feed system is located on the right side of the appliance
and can be removed as an entire assembly. The assembly
includes the feed motor, mounting bracket, bearing and feed
spring (auger). The hollow feed spring (auger) pulls pellets
up the feed tube from the hopper area and drops them down
the feed chute into the firepot.

5. Firepot

The firepot is made of high quality ductile iron and has a
cleaning pull-out rod. The floor of the firepot opens for
cleaning when you pull out the rod. Be sure that the floor
returns to a completely closed position or your appliance will
not operate properly.

6. Fuse

The fuse is located on the front of the junction box on the
right side of appliance. The fuse will blow should a short
occur and shut off power to the appliance.



Castile Pellet Stove

When describing the location of a component,
it is always AS YOU FACE THE FRONT OF
THE APPLIANCE.

7. Heat Exchangers

The heat exchangers transfer hot air from the exhaust system
into convecton air. Remove the stainless steel top baffle to
access the heat exchangers. There are 2 clean out rods
located under the heat exchangers.

8. Heat Output Switch

The heat output switch is located on the upper right rear
corner. The funtion of the heat ouput switch is to regulate
the burn rates; low, medium and high settings.

9. Igniter

The igniter is mounted on the base of the firepot. Combustion
air travels over the red hot igniter creating super heated air
that ignites the pellets.

10. Junction Box And Wiring Harness

The junction box is located on the right side of the appliance,
behind the right side panel. The junction box and wiring
harness are replaced as one component.

11.

Power Supply

The power outlet is located on the lower right rear corner.
Check the wall receptacle for 120 volt, 60 Hz (standard
current). Make sure the outlet is grounded and has the correct
polarity. A good surge protector is recommended.

12. Red Call Light

The red call light is on the front of the junction box, behind
the control box. The function of the red call light is to indicate
that the thermostat is calling for heat.

13. Reset Button

The reset button is located on the back of the appliance on
the upper right corner of the side panel under the heat output
control switch. The function of the button is to momentarily
open the thermostat circuit, which restarts the system.

14. Thermocouple

The thermocouple is located on top of the firepot inside
the thermocouple cover (ceramic protection tube). The
thermocouple sends a millivolt signal to the control box
indicating the preset temperatures of the green and red lights
have been obtained.

15. Thermostat

The appliance is designed to run on a 12 volt AC thermostat.
The heat anticipator should be set on the lowest setting
available.

Page 34

250-6422D

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VACUUM

SWITCH

SNAP

DISC #2

CAPACITOR FEED

MOTOR

SNAP

DISC #1

CONVECTION

BLOWER

COMBUSTION

BLOWER

SNAP

DISC #3

FUSE

MALE

FEMALE

RESET

BUTTON

CALL

LIGHT

THERMOS TAT

BLOCK

HEAT OUTPUT

SWITCH

THERMOCOUPLE

IGNITOR

YELLOW

YELLOW

RED

RED

ORANGE

WHITE

BLUE

BLUE

PURPLE

GRAY

BLACK

BLACK

BLACK

BLACK

YELLOW

YELLOW

GR

A

Y

WHITE

BLUE

16. Snap Disc #1 (Convection Blower) 125°F

Snap disc #1 is located on the right side of the appliance on
the top of the heat exchanger box. There are 2 purple wires
connected to it. This snap disc turns the convection blower on
and off as needed. Power is always present at snap disc #1.

17.

Snap Disc #2 (Thermostat Override) 175t°F

Snap disc #2 is also located on the right side of the appliance
below snap disc #1 and has a red reset button. There are 2
orange wires connected to it. This snap disc will turn off the
feed system, which will turn off the appliance if an overfire
condition should occur or if the convection blower should fail
to operate.

18.

Snap Disc #3 (Back Burn Protector) 250°F

Snap disc #3 is mounted on the back of the auger tube in
the center of the appliance and has a red reset button. To
access it remove the right side panel. If the fire tries to burn
back into the feed system or push exhaust up the feed tube,

this snap disc will shut the entire system off. This disc must
be manually reset.

19. Vacuum Switch

The vacuum switch is located on the right side of the
appliance behind right side panel. This switch turns the
feed system on when vacuum is present in the firebox. The
vacuum switch is a safety device to shut off the feed motor if
the exhaust or the heat exchanger system is dirty or plugged
or if the firebox door is open.

20. Wiring Harness

See Figure 35.1 below.

Figure 35t.1

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B. Component Locations

Heat Exchanger Tubes

Cleaning Rods

TERMINAL BLOCK

CENTER 2 SCREWS FOR

THERMOSTAT WIRES

POWER OUTLET

FUSE

Fuse

Red Call Light is
located on top of
Junction Box behind
the Control Box.

Control Box

Vacuum Switch

Convection Blower & Housing

Exhaust
Blower

Feed Motor

High

Med

Low

Heat Output Switch

Reset Button

Reset
Button

Castile Pellet Stove

Figure 36.1

Figure 36.2

Figure 36.3

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9

8

10

53

11

12

13

52

14

1

54

2

3

4

5

6

7

Glass Size

11-5/8”

17-1/4”

C. Exploded Views

Item Description Part Number

1 Screw, 10-32 x 1/4 PH PHL

229-1230

MS ZC

54 Face, Cast See Service Parts

2 Door Assembly 413-5110

3 Door Latch Assembly 413-5200

4 Hinge, Door (Female) 450-2910

5 Glass Assembly 7001-038

6 Rope Retainer 7001-192

7 Hinge Pin (Rivet) 25272

Figure 37.1 - Door, Face, Glass & Door Latch Assembly

Figure 37.2 - Firepot Assembly

Item Description Part Number

8 Firepot Pull Rod SRV413-5100

9 Igniter Bracket Not Replaceable

10 Thumb Screw 7000-223

53 Igniter 7000-020

Thermocouple 812-4470

11

12 Thermocouple Clamp 7001-203

13 Thermocouple Cover 812-1322

52 Firepot 7005-067

14 Knob 200-0831

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Castile Pellet Stove

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30

39

49

31

32

33

34

35

36

37

38

40

41

42

43

44

45

46

47

48

50

51

52

53

54

Beg. Manufacture Date: September, 2001

Figure 38.1

Item

Part Description Item

No.

30 Ash Catcher 39 Snap Disc #1 48 Door & Glass Assembly

31 Ash Door Assembly 40 Feed Motor Assembly 49 Brick, Left

32 Ash Pan 41 Vacuum Switch 50 Brick, Center

33 Igniter Access Plate 42 Top Vent Kit 50 Brick, Right

34 Outside Air - Air Channel 43 Control Box 52 Firepot Assembly

35 Blower, Convection 44 Hopper Lid Assembly 53 Igniter, Loop

36 Blower, Exhaust 45 Junction Box & Wire Harness 54 Face, Cast

37 Side, Cast (interchangeable) 46 Top, Cast

38 Snap Disc #2 47 Snap Disc #3

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Part Description Item

No.

Part Description

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Castile Pellet Stove

D. Service Parts and Accessories

IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on the

Quadra-Fire web site at www.quadrafire.com. When ordering, supply serial and model numbers
to ensure correct service parts.

Item

No.

31 Ash Door Assembly 812-4600

32 Ash Pan 413-0400

30 Ashcatcher, Cast, Matte Black 413-0010MBK

30 Ashcatcher, Cast, Porcelain (specifiy color) 413-0010POR

30 Ashcatcher, Cast, Powder Coat (specify color) 413-0010PWD

Baffle, Top, Stainless Steel

35 Blower, Convection 812-4900

36 Blower, Exhaust with gasket & housing 812-4400

50 Brick, Center 412-0960

49 Brick, Left 412-0950

51 Brick, Right 412-0970

Component Pack (Includes firepot scraper, touch-up paint, power cord & wiring harness to
thermostat and manual, 2 leveling nuts & screws, owner’s manual, warranty card, consumer’s
view & quality card, “How-to-Operate” DVD)

43 Control Box SRV7005-205

48 Door Assembly & Glass Assembly with bottom air wash 413-5110

Door Latch Assembly with Hex Rivnut

54 Face, Matte Black 413-0030MBK

54 Face, Porcelain (specifiy color) 413-0030POR

54 Face, Powder Coat (specify color) 413-0030PWD

Feed adjustment Plate, 1 piece 7001-182

40 Feed Motor Only with capacitor 812-4421

Feed Spring Assembly

52 Firepot, EZ Clean 414-5200

Firepot, Pull Rod Assy

Fuse, 7 amp, Junction Box 812-0380

Gasket (Rope) 1/4 inch, 10 ft. 834-1460

Gasket (Rope), Door, 3/4 inch, 7 ft

Gasket, Exhaust Blower (Round White) 240-0812

Gasket, Firepot 240-0930

Gasket, Tadpole, 10 ft

Glass Assembly with gasket

44 Hopper Lid 413-5210

Igniter, Loop, with thumb screw (Heating Element)

45 Junction Box & Wiring Harness SRV7001-194

Knob, Firepot Pull Rod 200-0831

Power Cord 812-1180

37 Side, Cast, Matte Black (left & right interchangeable) 413-0040MBK

37 Side, Cast, Porcelain (specifiy color, left & right interchangeable) 413-0040POR

37 Side, Cast, Powder Coat (specifiy color, left & right interchangeable) 413-0040PWD

Service Parts Part No.

413-0360

413-5130MBK
413-5150PCR
413-5180PMH
413-5140CLG

413-5200

812-4760

413-5100

832-1680

842-5130

7001-038

7000-226

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Item

Service parts Part No.

No

39 Snap Disc #1, 110 degree, Convection Fan 230-1220

39 Snap Disc #2, 175 degree, Manual Reset 230-1960

47 Snap Disc #3, 250 degree 230-1290

Thermocouple Clamp 7001-203

Thermocouple Cover (ceramic protection tube) 812-1322

Thermocouple Cover, 10 pack

812-4920

Thermocouple, 14 inch 812-4470

46 Top, Cast, Matte Black 413-0050MBK

46 Top, Cast, Porcelain (specifiy color) 413-0050POR

46 Top, Cast, Powder Coat (specify color) 413-0050PWD

41 Vacuum Switch, Rectangular 7000-166

Item

Accessories Part No.

No.

Log Set, 4 pieces 811-0852

Log, Top (to cover firepot) 811-0900

Outside Air Kit 811-0872

Rear Vent Adapter, 3 to 3 inches 811-0620

Rear to Top Vent Adapter, 3 to 3 inches 811-0610

42 Top Vent Adapter Kit, 3 to 3 inches 811-0890

Top Vent Adapter Offset Collar, 3 to 6 inches

812-3570

Thermostat, Mechancial (included with appliance) 812-3760

Thermostat, Programmable 811-0520

Remote Control Smart Stat II 841-0960

Remote Control Smart Bat II 841-0970

Item

No.

Page 40

Appliances Part No.

Castile Pellet Stove, Matte Black CASTILE-MBK

Castile Pellet Stove, Porcelain Mahogany CASTILE-PMH

Castile Pellet Stove, Powder Coat, Linden Green CASTILE-CLG

Castile Pellet Stove, Powder Coat, Creme CASTILE-CCR

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E. SERVICE AND MAINTENANCE LOG

Date of Service Performed By Description of Service

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E. SERVICE AND MAINTENANCE LOG (Cont’d))

Date of Service Performed By Description of Service

Castile Pellet Stove

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Castile Pellet Stove

Lifetime Warranty

LIMITED LIFETIMEWARRANTY

The Hearth & Home Technologies limited Lifetime Warranty guaranteesthat the following componentswill work as designed
for the lifetime of the stove or Hearth& HomeTechnologieswill repairor replacethem. These items include but are not limited
to steel and cast iron components,all gas burners, gas logs, combustionchambers, heat exchangersystems, stainless steel
firebox components,plating, doors, glass damagedby thermal breakage, steel baffle supports,steel and ceramic baffles and
manifold tubes. Labor is for the first five years.

THREE YEAR

WARRANTY

Our EZ Clean firepots are covered under Hearth & Home

Technologies three-year warranty program. Labor is for 3 years.

TWO YEARWARRANTY

Al

l electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control boxes,

thermodisc

switches, igniters, pilot assembly, gas valves, thermostats and remotes are covered under Hearth & Home
Technologiestwo-yearwarrantyprogram. EffectiveApril, 2005 ignitersare also covered under the two year warranty. Labor is
for two years.

ONE YEAR

WARRANTY

Porcelainfinishes are warrantedagainst manufacturerdefects for one year. Labor to repair or replace these parts is covered
for one yea

r, reimbursed per our warranty service fee schedule.

CONDITIONS

This warranty is non-transferableand is made to the original retail purchaser only provided that the purchase was made
throughan authorizeddealer of Hearth& Home Technologies.It must be installedand operatedat all times in accordancewith
the Installationand OperatingInstructionsfurnishedwith this product,as well as any applicablelocal and nationalcodes. Any
alteration, willful abuse, accident, or misuse of the product shall nullify this warrant

y.

Labor to repair or replace items covered under the limited Lifetime Warranty will be covered for the first five years per our
warranty service fee reimbursementschedule. Parts covered under the limited Lifetime Warranty will be covered for the
lifetimeof the applianceup to a maximumof ten (10) years after Hearth& Home Technologiesdiscontinuesthe modeland two
(2) years for optional accessories. Adjustments,regular maintenance,cleaning and temporary repairs do not qualify for a
service call fee and will not be covered. The replacement of consumer replaceable items and installation of upgraded
component parts do not quality for a service call fee, and will not be covered.

This limited Lifetime Warranty does not extend to or include surface finish on the appliance,door gasketing,glass gasketing,
glass, firebrick, pellet logs, kaowool or other ceramic insulating materials. It does not cover installationor operational-related
problems such as overfiring, use of corrosive driftwood, downdrafts or spillage caused by environmentalconditions, nearby
trees, buildings, hilltops, mountains,inadequateventing or ventilation,excessive offsets, or negativeair pressurescaused by
mechanical systems such as furnaces, fans, clothes dryers, etc.

An

y installation, construction, transportation, or other related costs or expenses arising from defective part(s), repair,

replacement,

etc., will not be coveredby this warranty, nor will Hearth & Home Technologiesassume responsibilityfor them.
Further, Hearth & Home Technologieswill not be responsiblefor any incidental,indirect,or consequentialdamages,except as
results in damage to the interior or exterior of the building in which this appliance is installed. This limited Lifetime Warranty
does not apply to the ventingcomponents,hearth componentsor other accessoriesused in conjunctionwith the installationof
this product not manufactured by Hearth & Home

Technologies

This warranty is void if the stove has been overfired or operated in atmospherescontaminatedby chlorine, fluorine, or other
damagingchemicals,the stove is subjectedto prolongedperiods of dampnessor condensation,or thereis any damageto the
stove or other components due to water or weather damage which is the result of, but not limited to, improper chimney or
venting installation. Hearth & Home Technologies may, at its discretion, fully discharge all obligations with respect to this
warranty by either repairing or replacing the unit, or refunding the wholesale price of the defective part(s).

This limited Lifetime Warranty is effective on all appliances sold after May 1, 2002 and supersedes any and all warranties
currently in existence.

Policy 250-8620 Rev H

F. Warranty Policy

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CONTACT INFORMATION:

Hearth & Home Technologies

1445 North Highway

Colville, WA 99114

Division of HNI INDUSTRIES

www.quadrafire.com

Please contact your Quadra-Fire dealer with any questions or concerns.

For the number of your nearest Quadra-Fire dealer

please call 1-800-926-4356

CAUTION

Do NOT discard this manual.

• Important operating and maintenance
instructions included.

• Read, understand and follow these instruc­tions for safe installation and operation.

• Leave this manual with party responsible
for use and operation.

Your Records for Model:

CASTILE PELLET STOVE

WHERE PURCHASED:

SERIAL NUMBER:

DATE PURCHASED:

DATE INSTALLED:

This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876,

4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983,
5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237,
5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079,
6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940,
6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039,
6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403,
1418504 or other U.S. and foreign patents pending.

__________________

__________________

__________________

______________________________________

_______________________________________

_______________________________________

TELEPHONE:

__________________

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250-6422D October 11, 2005