Printronix PrintNet Enterprise User Manual

PrintNet Enterprise Suite User’s Manual

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CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT. INSTALLATION INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. PROMPTLY REMOVE ALL FILES RELATED TO THIS PRODUCT FROM YOUR HOST PLATFORM SHOULD YOU DISAGREE WITH ANY OF THE TERMS OR CONDITIONS LISTED BELOW.

1. “Software” shall mean the digitally encoded, machinereadable data and program. The term “Software Product” includes the Software identified on the distribution media and any accompanying documentation. The term “Distribution Media” refers to any method by which the Software Product is delivered to the end user, including but not limited to Floppy Disks, CD-ROM, Magnetic Tape and On-Line distribution via the Internet. The Software Product is licensed (not sold) to you, and Printronix owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.

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, Inc. either

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PrintNet Enterprise Suite User’s Manual

This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Printronix, Inc.

Printronix, Inc. makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix, Inc. shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material. The information in this manual is subject to change without notice.

Trademark A cknowl edgem en ts

Access is a trademark of Microsoft Coporation.

Cisco is a registered trademark of Cisco Systems, Inc.

Epson is a registered trademark of Seiko Epson Corporation.

Excel, Microsoft, and Windows are registered trademarks of Microsoft Corporation.

J2SE, Java, and Solaris are trademarks of Sun Microsystems, Inc.

LinePrinter Plus, Printronix, and PrintNet are registered trademarks of Printronix, Inc.

Linux is a registered trademark of Linus Torvalds.

Pentium is a registered trademark of Intel Corporation.

Sun Microsystems is a registered trademark of Sun Microsystems, Inc.

UNIX is a registered trademark of Unix System Laboratories, Inc.

1 Overview .............................................................. 11

PrintNet Enterprise Suite ....................................................................... 11

Requirements ........................................................................................11

Installing the Software ...........................................................................11

Printer Setup .........................................................................................12

PNE Method ..................................................................................... 12

Telnet Method .................................................................................. 12

Operator Panel Method ....................................................................13

Set Password ...................................................................................16

Set Telemetry Path (SL5000/T5000 Series Only) ............................17

Check Port Number.......................................................................... 17

Loading and Using Foreign Language Fonts ........................................ 18

Limitations ........................................................................................18

Windows Setup ................................................................................ 18

Unix Setup........................................................................................ 19

Getting Started ......................................................................................20

2 Printer Database.................................................. 27

Overview ...............................................................................................27

The Menu Bar........................................................................................ 28

The File Menu .................................................................................. 28

Preferences ...................................................................................... 29

The Edit Menu .................................................................................. 36

The View Menu ................................................................................ 38

The Applications Menu.....................................................................42

The Status Menu ..............................................................................43

The Utilities Menu ............................................................................56

The Help Menu................................................................................. 57

The Toolbar ...........................................................................................58

Managing the Database ........................................................................ 60

Database Items ................................................................................60

Defining Printer Properties ...............................................................61

Table of Contents

3 Applications and Web Access.............................. 71

Configuration Editor............................................................................... 71

Menu Tree........................................................................................ 72

Creating Configurations ...................................................................72

Changing Configurations.................................................................. 73

Saving Configuration Files ...............................................................76

Opening Configuration Files............................................................. 77

Downloading Configurations ............................................................ 78

Uploading Configurations ................................................................. 78

Migration ..........................................................................................78

Factory Settings Differences ................................................................. 82

Menu Bar.......................................................................................... 83

Toolbar .............................................................................................84

Configuration Settings Differences Views ........................................85

Displayed Language ........................................................................ 86

Flash File Manager................................................................................ 87

Get File Info...................................................................................... 88

Upload.............................................................................................. 89

Delete And Optimize ........................................................................ 90

CST Manager ........................................................................................90

File Download........................................................................................ 91

Define the Download Files ............................................................... 92

Download the Files........................................................................... 93

Recovery File ................................................................................. 104

GPIO Manager .................................................................................... 104

Media Profiler ...................................................................................... 105

The Menu And Toolbar ..................................................................106

Profiler View ...................................................................................108

The Status Bar ............................................................................... 112

For More Information...................................................................... 112

Operator Panel ....................................................................................113

Primary/Secondary Operator Keys ................................................118

Message Display ............................................................................ 118

Status Indicator .............................................................................. 118

Disabled Indicator ..........................................................................119

In Progress Indicator ......................................................................119

Information Capture............................................................................. 119

File .................................................................................................120

Configuration Printout ....................................................................120

Error Log ........................................................................................ 120

Directory......................................................................................... 121

AutoID Data Manager.......................................................................... 122

ODV Quality Wizard ............................................................................ 122

Table of Contents

Speed Keys .........................................................................................123

Job Capture ......................................................................................... 124

Job Capture Features ....................................................................125

Web Access ........................................................................................128

The PNE Web Site URL Address................................................... 128

Changing The User Password .......................................................129

The Printer List Page .....................................................................130

Changing User Settings, IP Addresses, and

IP Address Ranges ........................................................................ 131

4 Utilities ............................................................... 135

Reboot Printer ..................................................................................... 135

Set Printer Password...........................................................................135

Set Wireless Properties ....................................................................... 137

General Tab ................................................................................... 137

WEP Encryption Tab ...................................................................... 139

Kerberos Tab .................................................................................140

EAP Tab.........................................................................................144

WPA Tab........................................................................................145

Macro Utility.........................................................................................146

Configure Macro.............................................................................147

SNMP Browser .................................................................................... 149

Assign IP Address ...............................................................................150

Enable Remote Printer Management ..................................................151

Lock/Unlock Menus .............................................................................152

Configure Print Servers .......................................................................153

5 Datastream Adapter........................................... 155

Overview .............................................................................................155

CST Manager ......................................................................................156

The Menu And Toolbar ..................................................................157

Input/Output Fields .........................................................................161

The CST Listing Field..................................................................... 162

CSTs and CST Bundles ................................................................. 162

Status Bar ......................................................................................162

Modes And Attributes ..........................................................................163

Modes ............................................................................................163

Attributes ........................................................................................166

Additional Features .............................................................................168

The Use Once Flag ........................................................................168

The Entry On/Off Flag ....................................................................169

Table of Contents

Edit Information ................................................................................... 169

General Tab ................................................................................... 169

Memo Tab ......................................................................................170

Patterns / Variables .............................................................................170

Pattern Character Tab.................................................................... 170

Pattern Tab .................................................................................... 172

Formatted Pattern Tab ................................................................... 174

How to Use Patterns ...................................................................... 177

Pattern Recognition Example......................................................... 178

Variable Tab ................................................................................... 186

Status Response Definition ................................................................. 187

Conditions ...................................................................................... 188

Protocols ........................................................................................ 188

How To Use Conditions And Protocols ..........................................189

Status Response Generator Example............................................ 190

CST Manager And EBCDIC ................................................................ 194

CST Manager Version Control System ............................................... 203

Application Name and Version Information .................................... 203

Viewing File Version Information....................................................206

Automatic File Backup System ...................................................... 206

Backup History ...............................................................................207

6 GPIO Manager ................................................... 209

Introduction.......................................................................................... 209

Events and Actions.............................................................................. 210

The Hardware...................................................................................... 210

Overview .............................................................................................211

The Toolbar And Menus................................................................. 212

Event To Action Mapping .................................................................... 219

Events ............................................................................................ 220

Actions ...........................................................................................229

Event to Action Mapping Buttons ........................................................ 238

Multiple Actions ..............................................................................239

The ON Flag................................................................................... 240

The Status Line ..............................................................................240

Data Fields .......................................................................................... 241

Data Field Actions ..........................................................................242

Data Field Events ........................................................................... 245

Reports................................................................................................ 247

Defining Reports ............................................................................248

Creating Sections ........................................................................... 249

Creating Reports ............................................................................251

Using Reports ................................................................................253

Table of Contents

Timers .................................................................................................254

Delay Timer Mode .......................................................................... 254

Daily Timer Mode ...........................................................................256

Weekly Timer Mode ....................................................................... 257

Using Timers ..................................................................................258

Mapping...............................................................................................259

Download Mapping Tables .............................................................259

Preloaded Table .............................................................................260

Mapping Examples.........................................................................261

Pin Code Protected Printer ............................................................266

GPIO Version Control System.............................................................271

Application Name and Version Information .................................... 271

Viewing File Version Information....................................................274

Automatic File Backup System.......................................................274

Backup History ...............................................................................275

Technical Information ..........................................................................276

Opto-couplers................................................................................. 276

Relays ............................................................................................ 276

Voltages ......................................................................................... 277

I/O Connector ................................................................................. 277

Basic GPIO Schematic Diagram ......................................................... 279

Electrical Inputs And Outputs ..............................................................280

GPIO Opto-coupled Input Circuit....................................................280

GPIO Opto-coupled Output Circuit................................................. 280

7 AutoID Data Manager ........................................ 281

Overview .............................................................................................281

Data Validation ....................................................................................282

The Menu And Toolbar ..................................................................283

Printer List ......................................................................................284

Report Generation..........................................................................285

Report Parameters ......................................................................... 286

Viewing Telemetry Data .................................................................287

Telemetry Data Export To 3rd Party Databases .................................298

Examples Of Property Definitions ..................................................299

Example Exporting Telemetry Data To A Microsoft

Access Database ........................................................................... 300

Exporting Telemetry Data To A Microsoft SQL Database ..............303

User Fault Generation .........................................................................304

How To Generate A User Fault ......................................................305

Data Field Names................................................................................306

Label Data Fields ........................................................................... 306

Bar Code Data Fields ..................................................................... 307

RFID Data Fields............................................................................ 310

Table of Contents

A Contact Information ............................................ 313

Printronix Customer Support Center ................................................... 313

Printronix Supplies Department...........................................................314

Corporate Offices ................................................................................ 314

B Linux Font Configuration File ............................. 315

Overview

PrintNet Enterprise Suite

PrintNet Enterprise Suite (PNE) allows you to organize all of the printers in your office remotely in a single database, download software and printer configuration settings from a host computer with a single mouse click, and use a virtual operator panel to configure printers in the same room or on the other side of the world.

Requirements

• a line matrix or thermal printer manufactured by Printronix

• the printer must be attached to the host system via a 10/100Base-T

network interface card (NIC) or a wireless NIC; if you do not have a NIC, see your dealer for an upgrade. If available, USB connection may also be used.

• a host computer running the Windows

Server 2008, or Win 7) or UNIX system

• a host computer running a Java™ 2 Platform, Standard Edition (J2SE™)

Java Runtime Environment (JRE) that is fully JRE 5 compliant or higher

NOTE: Vista, Server 2008, and Win 7 require JRE 6 or later.

• for Windows, a minimum hardware configuration of a 450MHz Pentium

with 128 MB of RAM

To install and edit the database, it is not necessary to have the printers connected. When starting a session with a printer, the printer must be connected and turned on.

Installing the Sof tware

The Windows, Linux, and Solaris versions of JRE 5 (or later version) and the Java-based PNE are available on CD. Follow the on-screen instructions to first install JRE 5 for your platform, then PNE.

, Inc.

(2000, XP, Server 2003, Vista,

(such as Linux® or Solaris™) operating

NOTE:

If you are using Vista, Server 2008, or Win 7, download JRE 6 or later

http://java.sun.com/javase

If you have another UNIX operating system, see your system

administrator.

Install JRE 6 or later first, then PNE.

Chapter 1

Printer Setup

Your printer uses the diagnostic port to communicate with PNE. The diagnostic port must be configured to interact with the NIC. Follow the PNE, Telnet, or Operator Panel Method below for your printer model to configure the diagnostic port.

PNE Method

All Supported Printers

You can configure the diagnostic port to interact with the NIC using PNE. See “Enable Remote Printer Management” on page 151.

Telnet Method

All Supported Printers

1. Install and enable the NIC (refer to the installation instructions).

2. Make sure the IP Address is set up on the NIC:

•

Use the operator panel (refer to the

– OR –

•

Use PNE: select Address” on page 150.

3. Open a command prompt session and type:

telnet ipaddress

4. At the telnet

root

<Enter>

5. At the (there is no password by default)

6. At the

enable printermgr

Password:

ipaddress:root>

UtilitiesAssign IP Address

prompt, type:

prompt, enter the password and press <Enter>

prompt, type:

<Enter>

User’s Manual

. See “Assign IP

7. Close the telnet session. The NIC is now activated.

Operator Panel Method

P8000 Series Line Matrix Printers

Operator Panel Method

1. Press

2. Press ↵ key to enter Menu mode.

3. Press the UP and Down keys at the same time to unlock the ↵ key.

4. Press the  (Right) and  (Down) keys until DIAGNOSTICS displays.

5. Press ↵ to enter the DIAGNOSTICS menu.

6. Press the  (Up) key until Printer Mgmt displays.

7. Press ↵ to enter the Printer Mgmt menu.

8. Press  (Down) key to until PNE Port displays.

9. Press the  (Right) key until Ethernet displays.

10. Press ↵ to select it. An asterisk (*) displays after Ethernet.

11. Press the  (Up) and  (Down) keys at the same time to lock the ↵ key.

12. Press the

ONLINE

Online

key to enter Offline mode.

key twice to place the printer back online.

P7000 Series Line Matrix Printers

1. On the operator panel, press the offline.

2. Press  and  at the same time to unlock the ENTER key.

3. Press  until PRINTER MGMT displays.

ON LINE CLEAR

key to take the printer

4. Press  until PNE Port displays.

5. Press  again to see the current selection.

6. If you have the internal PCI NIC, press  until Ethernet displays. If you have the external NIC, press Å until Adapter displays.

7. Press

8. Press  and  at the same time to lock the ENTER key.

9. Press

ENTER

ON LINE CLEAR

to select it.

to put the printer back online.

Chapter 1

. . .

Printer Setup

P5000 Series Line Matrix Printers

1. On the operator panel, press the offline.

2. Press UP and

3. Press

4. Press

5. Press

6. Press

7. Press

8. Press

9. Press

10. Press

PREV, NEXT, UP

Factory menu.

NEXT DOWN DOWN NEXT ENTER UP ON LINE CLEAR

DOWN

until PRINTER MGMT displays.

until DIAGNOSTIC PORT displays.

again to see the current selection.

until Debug Ethernet or Debug Adapter displays.

to select it.

and

DOWN

at the same time to unlock the ENTER key.

, and

at the same time to lock the ENTER key.

to put the printer back online.

ON LINE CLEAR

DOWN

at the same time to enter the

key to take the printer

SL5000r/T5000r Series Therm al P rinters

1. On the operator panel, press the

2. Press to place the printer in Menu mode. QUICK SETUP displays on the operator panel.

3. Press ↓ and ↵ at the same time to unlock the ↵ key.

4. Press + until PRINTER MGMT displays.

PAUSE

key to take the printer offline.

5. Press ↓ until PNE Port displays.

NOTE:

6. If you have the internal PCI NIC, press + until Ethernet displays. If you

7. Press ↵ to select it.

8. Press ↓ and ↵ at the same time to lock the ↵ key.

9. Press

If PNE Port does not display, see “Factory Menu” below.

have the external NIC, press

PAUSE

twice to put the printer back online.

until Adapter displays.

Factory Menu

1. On the operator panel, press the

2. Press ↓ and ↵ at the same time to unlock the ↵ key.

3. Press +, –, ↓, and ↑ at the same time to enter the Factory menu.

4. Press ↓ until PNE Port (or Diagnostic Port) displays.

5. If you have the internal PCI NIC, press + until Ethernet (or Debug Ethernet) displays. If you have the external NIC, press Debug Adapter) displays.

6. Press ↵ to select it.

7. Press ↓ and ↵ at the same time to lock the ↵ key.

8. Press

PAUSE

twice to put the printer back online.

PAUSE

key to take the printer offline.

until Adapter (or

SL5000e/T5000e Series Thermal Printers

Operator Panel Method

1. On the operator panel, press the

2. Press ↓ and ↵ at the same time to unlock the ↵ key.

3. Press +, –, ↓, and ↑ at the same time to enter the Factory menu.

4. Press ↓ until Diagnostic Port displays.

5. Press + until Debug Ethernet displays.

6. Press ↵ to select it.

7. Press ↓ and ↵ at the same time to lock the ↵ key.

8. Press

PAUSE

twice to put the printer back online.

PAUSE

key to take the printer offline.

SL4M/T4M Series Thermal Printers

1. Press to enter Menu mode.

2. Press the Down and ↵ keys at the same time to unlock the ↵ key.

3. Press the Right key until PRINTER SETUP displays.

4. Press ↵ to enter the PRINTER SETUP menu.

5. Press the Up key until Admin User displays.

6. Press the Right key until Enable displays.

7. Press ↵ to select it. An asterisk (*) displays after Enable.

8. Press to enter Menu mode. MEDIA SETUP displays.

9. Press the Down key until INTERFACES displays.

10. Press ↵ to enter the INTERFACES menu.

11. Press the Down key until Printer Mgmt displays.

12. Press ↵ to enter the Printer Mgmt menu.

13. Press the Down key until PNE Port displays.

14. Press the Right key until Ethernet displays.

15. Press ↵ to select it. An asterisk (*) displays after Ethernet.

16. Press the Down and ↵ keys at the same time to lock the ↵ key.

17. Press twice to put the printer back online.

Chapter 1

Printer Setup

Set Password

See “Set Printer Password” on page 135 to learn how to set passwords.

If the password is unknown you must clear it first.

P8000 Series

Go into the Factory menu (press , , , and  at the same time when the printer is offline), then into the PNE Access menu. Press Password displays. Unlock the ENTER key, then press User and Supervisor passwords.

Under the Security tab in Printer Properties, delete any passwords that already exist. Now you may set new passwords as described on

P7000 Series

Go into the Factory menu (press Å, , , and  at the same time), then into the PRINTER MGMT menu. Press Unlock the ENTER key, then press passwords.

until Clear Password displays.

ENTER

to clear the User and Supervisor



until Clear

ENTER

to clear the

page 135.

Under the Security tab in Printer Properties, delete any passwords that already exist. Now you may set new passwords as described on

page 135.

SL5000/T5000 Series

Go into the Factory menu (press +, –, ↓, and ↑ at the same time). Press ↑ or ↓ until Clear Password displays. Unlock the User and Supervisor passwords.

Under the Security tab in Printer Properties, delete any passwords that already exist. Now you may set new passwords as described on

↵

key, then press ↵ to clear the

page 135.

SL4M/T4M Series

Go into the Factory menu (press the Up, Down, Left, and Right keys at the same time). Press then press

Under the Security tab in Printer Properties, delete any passwords that already exist. Now you may set new passwords as described on

↵

↑

or ↓ until Clear Password displays. Unlock the ↵ key,

to clear the User and Supervisor passwords.

page 135.

All Oth er Pr in te rs

Go into the Factory menu, then into the PRINTER MGMT menu. Press

until Clear Password displays. Unlock the ENTER key, then

press

ENTER

Under the Security tab in Printer Properties, delete any passwords that already exist. Now you may set new passwords as described on

to clear the User and Supervisor passwords.

page 135.

Set Telemetry Path (SL5000/T5000 Series Only)

. . .

Set Teleme try Path (SL5000 /T500 0 Series Only )

The following procedure enables you to collect data using the Data Validation application.

1. On the operator panel, press the

2. Press to place the printer in Menu mode. QUICK SETUP displays on the operator panel.

3. Press ↓ and ↵ at the same time to unlock the ↵ key.

4. Press + until VALIDATOR displays.

5. Press ↓ until Telemetry Path displays.

6. Press + or – until Network Port displays.

7. Press ↵ to activate it.

NOTE:

8. Press ↓ and ↵ at the same time to lock the ↵ key.

9. Press

For more information, refer to the

Since only one port can be used at a time, DEACTIVATING HOST SERIAL displays.

If you later change the setting to Serial Port or Disabled, REACTIVATING HOST SERIAL will display.

PAUSE

twice to put the printer back online.

PAUSE

Online Data Validator User’s Manual

key to take the printer offline.

Check Port Number

Make sure your printer port number has the same setting as the NIC.

To check the port number using PNE, see page 23.

IMPORTANT

To check the port number on the printer, see Table 1 to determine the port number menu location for your printer model. The default port number is

3001.

Do not set the PNE Port Number to the same value as the Status Port Number (the default is 3002) or the Mgmt Port Number (the default is

3007).

Table 1. Port Number Menu Location

Printer Model Menu

SL4M/T4M INTERFACESPrinter MgmtPNE Port Number

SL5000r/T5000r PRINTER MGMT or FactoryPNE Port Number

SL5000e/T5000e FactoryPNE Port Number

P8000 P7000

P5000 FactoryPRINTER MGMTPPM Port Number

PRINTER MGMTPNE Port Number

Chapter 1

Loading and Using Foreign Language Fonts

PNE supports Asian languages such as Korean, Simplified Chinese, and Traditional Chinese. UTF-8 encoding is utilized since it has the ability to support all known languages and is backwards compatible with ASCII (specifically 0 - 7F).

Microsoft operating systems provide most of fonts for the world languages which can be obtained from Microsoft’s web site. UNIX operating systems such as Linux and Solaris requires more setup since the operating systems provide less fonts than Microsoft. Java uses five logical fonts (Dialog, Dialoginput, Serif, Sanserif and Monospaced) to map to the fonts on the system. Mapping is done in the Java font.properties file. Dialog, size 12 is the default font for all language dependent applications. Through mapping of the font.properties file, the Dialog font supports all of the printer supported languages. Mapping of operating system fonts should be performed by a System Administrator.

Limitations

Not all of the items in the PNE Suite will display UTF-8. All PNE menus, dialogs, tooltips and printer names will be displayed in ASCII.

Only the following applications, utilities, and displays support UTF-8 encoding:

•

Printer Database status messages

•

Printer configuration languages in the Configuration Editor

•

Information Capture’s viewable configuration data

•

Virtual Operator Panel text

•

Factory Settings Differences table data

•

Web page support (Printer List Page Message area only)

•

SNMP Browser data

Older versions of PNE Suite (including previous products such as Advanced Tool Kit, ODV Data Manager and EPC Data Manager) will not support new printers with UTF-8 encoded byte streams.

All versions of PNE Suite that support UTF-8 encoding will support older printer firmware versions.

Windows Setup

Java for Windows platforms includes a font.properties file that is used to map foreign languages to Microsoft Window fonts. This includes all languages supported on the printer.

Unix Setup

Java for Linux platforms also includes a font.properties file. This file needs to be modified to support the fonts on the user’s Linux or Solaris platforms.

Find or purchase the printer supported fonts for the languages needed. The additional printer languages supported include Korean, Simplified Chinese, and Traditional Chinese. Use a package manager such as Red-Hat Package Manager (RPM) to load the font files onto the UNIX system. Once the fonts are loaded, modify the component font mappings in the font.properties file for Allfonts, Serif, Sansserif, Monospaced, Dialog and Dialoginput Logical fonts. Use absolute path names, path names starting with $JRE_LIB_FONTS or X Logical Font Description (xlfd) names for the fonts.

Add the following:

•

new font names to the search sequences

•

any exclusion character ranges for the languages

•

the paths to the locations of the actual font files.

Finally, add the valid X11 font directories to the X11 server font path. For a detailed description of the font.properties file see Sun’s Java Internationalization Guide at http://java.sun.com/j2se/1.5.0/docs/guide/intl/fontconfig.html.

See Appendix B for an example of a font.properties file for Asian languages on a Linux OS.

Chapter 1

Getting Started

Getting S t arted

This section provides a short tutorial on how to set up and access a printer using PNE.

1. This tutorial assumes the host computer running PNE and the printer you

2. From your operating system, launch PNE. Click the splash screen to see

want to access are connected by a network. You must know the printer’s IP Address and Port Number.

the main window of the printer database more clearly. See

Figure 1.

Figure 1. Printer Database Main Window

3. If your printer has USB connected to the PC, you will see the USB printer device. See

Figure 2. Printer Database Main Window with USB Connection

Figure 2.

Unix Setup

Figure 3. Printer Properties: Identification Tab

4. Double-click box opens. See

5. Assign a name to your printer. Delete the words Name (Unique) field, and then type

6. Assign a description to this printer. Delete the words Printer Description field, and then type

New_Printer (A template)

Figure 3.

Tutorial

. The Printer Properties dialog

New_Printer

My First Connection

in the

A template

in the

Chapter 1

Getting Started

Figure 4. Printer Properties: Security Tab

7. Click the

8. If you are using PNE for the first time, it is likely that no passwords are assigned to this printer. If you are unsure, contact your system administrator.

•

If no passwords are assigned, leave the password boxes empty.

•

If a User password is necessary to access this printer, type the password in the User Password field.

•

If a Supervisor password is necessary to access this printer, type the password in the Supervisor Password field, and check the Supervisor Mode check box.

•

If a Telnet guest password is necessary to poll the status of the printer, type the password in the Telnet Guest Password field. See on page 63.

•

If a Telnet root password is necessary to update wireless printer settings, type the password in the Telnet Root Password field. See on page 63.

In any case, an asterisk (*) character appears in the field after each letter you type to preserve password secrecy.

For more details on setting up and changing passwords, see page 56.

Security

tab. See Figure 4.

“Security Tab”

Unix Setup

Figure 5. Printer Properties: Connections Tab – Network Sub-Tab

9. Click the

10. Click the want to access. Follow the format shown in

The Port Number field must be set to the same port as the printer. Leave it set at 3001. Leave the Time Out (5..300 seconds) field set at 15 seconds.

Connections IP Address

field and then type the IP Address of the printer you

tab. By default, the Network sub-tab displays.

Figure 5.

Chapter 1

Getting Started

Figure 6. Connections: Connections Tab – Access Method Sub-Tab

11. Click the

The Access Method tells PNE how the host computer communicates with the printer. Make sure it is set to Ethernet. Ignore Download Mode and Download Timeout for now. These options are described in Method Sub-Tab” on page 66.

Access Method

sub-tab. See Figure 6.

“Access

Figure 7. Printer Database Main Window

Unix Setup

IMPORTANT

12. Click OK. The Printer Properties dialog box closes and you return to the printer database main window. See the PNE database.

13. Try to access the virtual operator panel as a test to see if the information you input is accurate. Follow this procedure:

Tutorial (My First Connection)

shown in

b. Select

appears (see message appears in the Status and Error Log pane. Check your password to make sure it is correct. If the error continues, contact your system administrator.

c. Printers connected via the USB interface are automatically detected

by PrintNet Enterprise. The USB interface cannot be manually selected using the Access Method mentioned above. To ensure that a USB connected printer is detected, the printer must have the PNE Port set to USB. Make sure that USB Support is enabled under PNE Preference. Refer to the Printer Setup section ( instructions on setting the PNE Port.

PNE will search for USB connected printers every minute when the application is running.

Before starting PNE, make sure the printer is connected vi a USB and the PNE Port setting is correct. Otherwise, the application may not find the printer.

Figure 7. If it is not highlighted, click it to select it.

ApplicationsOperator Panel.

“Operator Panel” on page 113). If not, an error

Figure 7. Your printer is now set up in

should be highlighted in blue, as

The virtual operator panel

page 12) for

All USB connected printers that were detected is listed at the top of the printer tree.

Chapter 1

Getting Started

Menu Bar

Toolbar

Database Pane

Status and Error Log Pane

Status Bar

Polling Indicator

Overview

Printer Database

When you start PNE, the printer database window appears first. The printer database tool organizes and controls printers and Download files. shows how the database looks when PNE launches for the first time.

Figure 8

The menu bar contains all the menus used to control the functions of the program. The menus are described later in this chapter.

The toolbar contains buttons for the most commonly used menu functions. See

Use the Database pane to access and control your printers in a tree format. The first line of the database tree displays the database file name. In the default file name for this database is database tree branches out to include printers, folders, and Download files, which you can organize into groups. With a single mouse click, you can download a file to several printers at once. In addition, you can use as many

Figure 8. Printer Database Main Window

page 58 for descriptions of the toolbar buttons.

default.pdb

Figure 8,

. From there, your

Chapter 2

The Menu Bar

databases with PNE as you want. Databases save as hard drive.

NOTE:

The Status and Error Log scrolls status and error messages as you work through the program. If PNE does not function properly, look at this pane for error messages. Use the scroll bar on the side of the pane to reference previous status and error messages. The status and error messages relate to the current PNE session, not to the specific database. When you exit PNE, these messages will be deleted.

The Status Bar displays brief status messages of PNE, some of which appear in the Status and Error Log.

The Polling Indicator turns green whenever printers are being polled.

The Menu Bar

The printer database menu bar is located at the top of the window (see Figure 8). Use the menu bar to access all the functions of PNE.

The following are descriptions of the options located on the menu bar.

The File Menu

.pdb

You can open only one printer database at a time.

files on your local

Figure 9. File Menu

New

Creates a new database file. Since PNE allows only one database file to be open at a time, it asks if you want to save your changes to the current database before it creates a new one.

Open

Opens a database file. Since PNE allows only one database file to be open at a time, it asks if you want to save your changes to the current database before it opens a different one.

Preferences

Save

Saves the active database file using its current name.

Save As

Prompts you to enter a name for the current database file before PNE saves it. Use Save As if you do not want to overwrite the current database file.

Preferences

Opens the Preferences dialog box. See page 29.

Exit

Exits PNE.

Preferences

The Preferences dialog box has three tabs: Printer Database, Configuration Editor, and Servers. See

Figure 10.

Printer Database T ab

Figure 10. Preferences: Printer Database Tab

The Printer Database tab controls database features.

Database File Name:

this database file when the program starts. To select a new default database file, type it into the Database File Name field, or click on your network.

Enter the name of the default database file. PNE opens

Browse

to locate a file

Chapter 2

The Menu Bar

Lease Time on Printer Connection:

maximum amount of time a printer connection can remain open without any communication. The default is three seconds.

Security:

check box to enable a warning message that informs you when a selected printer does not have an assigned password.

Check the

Show message when the printer is not protected

Enter an amount (in seconds) to set the

Configuration Editor Tab

Figure 11. Preferences: Configuration Editor Tab

The Configuration Editor tab controls features of the Configuration Editor utility.

Hide Key/Unhide Key:

the Configuration Editor menu tree (see The default for Unhide is U u.

Dec./Inc. Key:

in the Configuration Editor menu tree (see decrement is < ,. The default for increment is > ..

Assigns which keys will decrement and increment menu items

Assigns which keys hide and unhide menu items in

page 71). The default for Hide is H h.

page 71). The default for

Servers Tab

Preferences

Figure 12. Preferences: Servers Tab

The Servers tab allows you to assign port values for the SNMP (Simple Network Management Protocol) Trap Server, the Web Server, and the XML Server. Click

NOTE: SNMP Trap Server:

printer when its status changes. Once PNE receives the alert, PNE creates an instant status poll to reflect the change in the database pane. For instance, if you turn the printer offline, the printer sends an alert to PNE causing it to change the printer status instantly. In the database pane, the printer status changes to offline.

NOTE:

Web Server:

“Web Access” on page 128.

NOTE:

XML Server:

Service Enabled

You must restart PNE to use the new settings and enable the servers.

The service that enables PNE to receive alerts from the

The SNMP Trap Server works only if the printer’s NIC is configured correctly using the Configure Print Servers utility. See Print Servers” on page 153.

Allows you to view the active PNE using a web browser. See

If you want to use the Web Server service, you must also enable the XML Server service.

PNE uses XML to communicate with its web server.

next to the corresponding server to turn it on.

“Configure

Chapter 2

The Menu Bar

Startup T ab

Figure 13. Preferences: Startup Tab

In the Startup tab, check the AutoID Data Manager check box to set the AutoID Data Manager ( launches.

If you have added printers in the printer list (page 284), and the Run box is checked, the AutoID Data Manager will launch and begin collecting telemetry data automatically when PNE launches.

NOTE:

You must restart PNE to use the new settings.

page 281) to launch automatically when PNE

Macro Settings Tab

Preferences

Figure 14. Preferences: Macro Settings Tab – General Sub-Tab

The Macro Settings tab has three sub-tabs: General, Network, and Serial. See

Figure 14.

General Sub-Tab

Macro Config File:

you start the macro utility. To select a new default macro config file, type it into the Macro Config File field, or click

Printer Port:

choices vary according to the host computer. Possible choices include LPT1, LPT2, COM1, COM2, and Network.

If you select COM1 or COM2, click the parameters. If you select Network, click the network parameters.

• Use selected network printer:

the network printer selected in the printer database. You do not need to further define network parameters.

• Rescan:

computer.

Displays the macro file that will load automatically when

Browse

Allows you to select the port that data is sent through. The

Check this box to send data directly to

Checks to see which ports are currently available on the host

to locate a file on your network.

Serial

tab to further define printer

Network

tab to further define the

Chapter 2

The Menu Bar

Figure 15. Preferences: Macro Settings Tab – Network Sub-Tab

Network Sub-Tab

Use the Network tab only when the Printer Port on the General tab is set to Network.

IP Address: Port:

The port number that PNE will use to send the data. This must match the network interface card (NIC) of the printer where PNE will send the data. In most cases this is 9100, the default. If not, contact your system administrator.

The address of the printer where PNE will send the data.

Preferences

Figure 16. Preferences: Macro Settings Tab – Serial Sub-Tab

Serial Sub-Tab

Speed:

speed of the printer host serial port under the SERIAL PORT menu (thermal printers) or the SERIAL submenu in the HOST INTERFACE menu (all other printer models). See “Serial Port” (thermal) or “Host Interface” (all others) in your

Word Size:

be set to 8.

Stop Bits: Parity:

Other settings include Mark and Space.

Flow Control:

to the needs of the receiving side.

• None:

• Rts/Cts in:

• Rts/Cts out:

• Xon/Xoff in:

The baud rate at which data transfers. This setting must match the

User’s Manual

The number of data bits per character. In most cases this should

Inter-character gap. Can be set to 1 or 2. The normal setting is 1.

Adds an error checking bit if set to Odd or Even. The default is None.

No adjustment occurs.

X-off control characters.

Prevents data overrun by adjusting the sending side according

Hardware flow control on serial-input.

Hardware flow control on serial-output.

Software flow control on serial-input using the X-on and

• Xon/Xoff out:

X-off control characters.

Software flow control on serial-output using the X-on and

Chapter 2

The Menu Bar

Figure 17. Preferences: USB Support Tab

IMPORTANT

USB support is disabled by default. It can be enabled by using the Preference setting under the File menu. In the Preference dialog, click the USB Support tab and make sure that the box “USB Support Enable” is checkmarked.

Restart PNE to en able the new USB sett ing.

The Edit Menu

Figure 18. Edit Menu

Use the Edit option on the menu bar to build your database. The options in the Edit menu are described below.

Insert

Adds a folder, printer, or Download file into your database. You must select an existing database item to create a folder, printer, or file. You can also paste the contents of the paste buffer (the last item that was copied or cut) into the database. The new icon appears one level below the selected database item. If there are items below the selected database item, the new item appears at the end.

The Edit Menu

Inserting an item involves three steps:

1. Select a database item. (The new icon will appear below the item you select.)

2. Define which type of icon you want to add. Select select the item you want to add. Or click the

(insert new printer), or (insert new Download file) icon.

A new icon appears in the database.

3. Define what printer, folder, or file this icon represents.

a. To define a printer, see “Defining Printer Properties” on page 61.

b. To define a folder, double-click

box opens. Type the name of the folder and click

c. To define a Download file, see “File Download” on page 91.

New Folder

EditInsert

(insert new folder),

. The Folder Name dialog

and then

Cut

Removes selected folders, printers, or files from the database and places it in the paste buffer.

Copy

Copies selected folders, printers, or files from the database to the paste buffer, leaving the original intact.

NOTE:

You can select multiple database items by using the

Ctrl

Shift

key.

Paste

Places the item in the paste buffer on the database tree. To paste, you must select a database item. The pasted item appears on the same level as the selected database item.

NOTE:

If you select as the selected database item. However, if you select

Paste Buffer

database item.

EditPaste

, the pasted item appears one level below the selected

, the pasted item appears on the same level

EditInsert

Delete

Permanently removes a selected folder, printer, or file from the database.

Include/Exclude

Deactivates a selected folder, printer, or file. Inactive database items display a red circle with a slash through it on top of the item’s icon.

You cannot send information to or receive information from excluded database items using the following Applications, Status, and Utilities menu options: Flash File Manager, File Download, Update Status, and Configure Print Servers.

To activate a database item, select the inactive item and then select

EditInclude/Exclude

Chapter 2

The Menu Bar

The View Menu

Figure 19. View Menu

Collapse Tree

Collapses all folders on the database menu tree. Only the top level menu items display.

Expand Tree

Expands all folders and printers on the database menu tree. All folders, printers, and Download files display.

Style

The View Menu

Angled Lines:

Shows the links between database items using angled lines.

Horizontal Lines:

Figure 20. Angled Lines

Shows the links between folders using horizontal lines.

Figure 21. Horizontal Lines

Chapter 2

The Menu Bar

No Lines:

Shows no lines between database items.

Figure 22. No Lines

Toolbar

Allows you to select which buttons display on the toolbar.

The View Menu

NOTE:

For a description of the toolbar icons, see “The Toolbar” on page 58.

By default, some icons do not appear in the toolbar.

Figure 23. Customize Toolbar

Chapter 2

The Menu Bar

The Applications Menu

Figure 24. Applications Menu

For an explanation of the Applications menu options, find the menu option in Table 2 and go to the corresponding page.

Table 2. Applications Menu Options

Menu Option Page

Configuration Editor page 71

Flash File Manager page 87

CST Manager page 155

File Download page 91

GPIO Manager page 209

Media Profiler page 105

Operator Panel page 113

Information Capture page 119

Factory Differences page 82

AutoID Data Manager page 281

ODV Quality Wizard page 122

Speed Keys page 123

Job Capture page 124

The St atus Me nu

Discover Printers

The Status Menu

Figure 25. Status Menu

To search for printers on a network, select click the results of the search display in the database pane.

Discover Printers searches for printers on a network based on the settings specified in the Discovery tab of the Status Monitoring Properties dialog box. The next section explains how to configure your search.

Discover Printers

button at the far right of the toolbar. The

StatusDiscover Printers

, or

Chapter 2

The Menu Bar

Properties

Select box. The dialog box contains three tabs: Discovery, Polling, and Alert Delivery.

NOTE:

StatusProperties

To enable printer discovery, check the check box.

to open the Status Monitoring Properties dialog

Enable Printer Discovery

Figure 26. Status Monitoring Properties:

Discovery Tab – Print Server Discovery Sub-Tab

Discovery Tab

You can discover printers on a network in three ways:

Print Ser ver Discovery:

printers on a subnet. To enable the option, check the

Server Discovery

box (see

Response Wait (Seconds):

waits for a printer response. By default, the value is set at 5 seconds.

Broadcast IP, Subnet Mask

match your network configuration. See your system administrator.

NOTE:

Figure 26), then click

To discover unconfigured NICs, you must enter the Gateway Address and Subnet Mask in the Return Gateway field.

This option allows you to discover all PrintNet®

Enable Print

check box in the Status Monitoring Properties dialog

Apply

or OK.

To specify the time delay (in seconds) PNE

, and

Return Gateway:

These settings must

The Status Menu

Figure 27. Print Server Discovery in Progress

If Enable Print Server Discovery is enabled, a progress indicator displays while PNE discovers printers. See

Figure 27.

Chapter 2

The Menu Bar

Figure 28. Status Monitoring Properties:

Discovery Tab – Polled Discovery Sub-Tab

Polled Discovery:

addresses to poll. To enable the option, click the and check the Figure 28). In the First IP Address field, enter the first IP address of your desired range. In the Last IP Address field, enter the last IP address. Click

Apply

or OK. PNE polls the printers within your specified range and

displays the results in the database pane.

If Polled Discovery is enabled, a progress indicator displays while PNE discovers printers. See

This option allows you to select a range of IP

Polled Discovery

Enable Polled Discovery

Figure 29.

check box, then click

Add

tab

(see

Figure 29. Polled Discovery in Progress

The Status Menu

Figure 30. Status Monitoring Properties:

Discovery Tab – Known Printers Discovery Sub-Tab

Known Printers Discov ery :

printer IP addresses. From this log, you can select and delete previously polled discoveries to create a new polling list to target your printer search. To enable the option, click the the

Enable Known Printers Discovery

the polled list of IP addresses, refine your search by keeping or deleting found IP addresses. Click specification.

NOTE:

You cannot manually add an IP address to this list. If you delete an IP address, it is lost until it is rediscovered.

If Known Printers Discovery is enabled, a progress indicator displays while PNE discovers printers. See

This option logs previously discovered

Known Printers Discovery

check box (see Figure 30). From

Apply

or OK to start a new poll based on your

Figure 31.

tab and check

Figure 31. Known Printers Discovery in Progress

Chapter 2

The Menu Bar

Polling T ab

Figure 32. Status Monitoring Properties: Polling Tab

The Polling option allows you to control the way PNE polls printers on the network. For instance, you can create a timed interval for PNE to poll every 30 seconds or every two minutes. You can also specify a range of IP addresses.

To enable the option, check the Polling tab (see between each SNMP request. This feature minimizes the network load. By default, the value is set at 100 milliseconds (.1 second).

NOTE:

Now you can set parameters to a new task. The parameters include:

Printer/Folder:

the field to select options from a drop-down menu.

First IP:

you select

Last IP:

select

If Discovery is enabled, then a discovery also occurs, based upon the settings in the Discovery tab (see

To set the beginning IP address in a polling range. Use this option if

To set the last IP address in a polling range. Use this option if you

Range:

Figure 32). The SNMP Pacing (MS) value places a delay

To select which printer or folder you want PNE to poll. Click

Range:

as the Printer/Folder option.

Enable Status Monitoring

“Discovery Tab” on page 44).

check box in the

The Status Menu

Enable:

If you want PNE to poll the printers according to the specifications of your first task, select

Initial Delay (S):

PNE polls printers. The time delay is calculated in seconds.

Polled Interval (S):

calculated in seconds. Use this option to periodically poll for new printers every few seconds.

Response Wait (MS):

responses. By default, the value is set at 300 milliseconds (.3 seconds).

NOTE:

To select whether or not you want to enable polling of a specific task.

true

. Otherwise, select

To specify the time delay from when PNE starts to when

To poll printers automatically with timed intervals

To specify the time delay PNE waits between SNMP

If your network is overloaded and the responses are slow, you may not receive a response with the default setting. In this case, increase your Response Wait (MS) value.

If you enter a low value for slow networks, you may receive no response. In this case, increase the Response Wait (MS) value.

false

Chapter 2

The Menu Bar

Alert Delivery Tab

Figure 33. Status Monitoring Properties:

Alert Delivery Tab – Alert Log Sub-Tab

Select box. Click the to enable the option. The Alert Delivery properties allow you to customize the way PNE notifies you of potential printer errors. Descriptions of the three alert types follows:

StatusProperties

Alert Delivery

Alert Log:

directory. To log alerts, check the

Add

specify the following as applicable, then click

Allows PNE to log alerts to a file located in the PNE installation

(see Figure 33). A task item adds to the log list. In the task item,

Log File: Size:

minimum required) size is 1000 bytes.

Device:

folder, specific printer, or a range of IP addresses.

First:

option if you select

Last:

you select

To name the log file. The default file name is

To set the maximum file size, in bytes. The default (and

To choose a device item you want PNE to monitor, such as a

To set the beginning IP address in a polling range. Use this

To set the last IP address in a polling range. Use this option if

Range:

to open the Status Monitoring Properties dialog

tab. Check the

Range:

as the Device option.

Enable Notification

Enable Log File

Apply

check box, then click

or OK.

check box

alerts.log

The Status Menu

NOTE:

In the remaining alert option fields, select desired.

Offline, Warning, Media Input, Media Output, Media Path, Marker Cutter, Barcode, RFID, Scanner, Label, Intervention Needed Consumables

and printer events, refer to “Alert Groups” in the SNMP Configuration section of chapter three in the All options are enabled by default.

To set up alert groups on the NIC, see “Configure Print Servers” on page 153.

Comment:

, and

Power Cart:

Enter comments as needed.

For a description of the alert groups

Network Interface Card User’s Manual

enable

disable

Figure 34. Status Monitoring Properties:

Alert Delivery Tab – Email Alerts Sub-Tab

Email Alerts:

set up Email Alerts, check the in the following fields:

Outgoing Mail (SMTP) Server: Email Subject: Email Sender: SMTP Email Server Port:

PNE sends you an alert e-mail if a printer error occurs. To

Enter the subject of e-mail.

Enter your e-mail address.

Enable Email

See your system administrator.

check box. Enter information

Chapter 2

The Menu Bar

Next, click specify the following information, then click

NOTE:

Add

to define a new task (see Figure 34). In the new task item,

Email Address:

send the alert messages.

Device:

folder, specific printer, or a range of IP addresses.

First:

option if you select

Last:

you select

In the remaining alert option fields, select desired.

Offline, Warning, Media Input, Media Output, Media Path, Marker, Cutter Consumables

and printer events, refer to “Alert Groups” in the SNMP Configuration section of chapter three in the All options are enabled by default.

Comment:

To choose a device item you want PNE to monitor, such as a

To set the beginning IP address in a polling range. Use this

To set the last IP address in a polling range. Use this option if

Barcode, RFID, Scanner, Label, Intervention Needed

Enter the e-mail address where you want PNE to

Range:

Enter comments as needed.

as the Device option.

, and

as the Device option.

Power Cart:

Apply

or OK.

enable

For a description of the alert groups

Network Interface Card User’s Manual

disable

Figure 35. Status Monitoring Properties:

Alert Delivery Tab – Syslog Posting Sub-Tab

The Status Menu

Syslog Posting:

alerts to a file located in the PNE installation directory. To log alerts, check the task item adds to the log list. In the task item, specify the following as applicable, then click

Enable Syslog

Used in a UNIX operating system, it allows PNE to log

check box, then click

Apply

or OK.

Add

(see Figure 35). A

NOTE:

Machine Address: Port:

See your system administrator.

Device:

as a folder, specific printer, or a range of IP addresses.

First:

option if you select

Last:

you select

In the remaining alert option fields, select desired.

Offline, Warning, Media Input, Media Output, Media Path, Marker Cutter, Barcode, RFID, Scanner, Label, Intervention Needed Consumables

and printer events, refer to “Alert Groups” in the SNMP Configuration section of chapter three in the All options are enabled by default.

Comment:

To choose a device item that you want PNE to monitor, such

To set the beginning IP address in a polling range. Use this

To set the last IP address in a polling range. Use this option if

Range:

Enter comments as needed.

The UNIX IP Address.

Range:

as the Device option.

, and

as the Device option.

Power Cart:

Network Interface Card User’s Manual

enable

For a description of the alert groups

disable

Chapter 2

The Menu Bar

Update St atus

Update Status shows the condition of the printer at the time the status is checked. To update the status of a printer, select click the

Figure 36 shows a printer with a wireless NIC that uses two ports. The (signal strength) icon represents the wireless port, while the (ethernet port) icon represents the ethernet port.

The printer’s model number, if available, displays in brackets following the printer icons. Current OEM printers display the OEM’s model number if it is placed in the Printer MIB. Future OEM printers (rebranded Printronix printers), will not show the model number or the brackets after the printer icons.

The printer name is a user defined field that is used to distinguish a printer in the database. This field can be modified in the Printer Properties dialog box under the Identification tab. The name chosen must be unique from all the other printer names in the database and must use printable ASCII characters.

(green flag) button at the right of the toolbar.

StatusUpdate Status

, or

Figure 36. Update Status

When the printer status updates, the (printer) icon may change color:

•

Green indicates the printer is online, functioning properly, and can print

•

Yellow indicates a warning, but the printer can print

•

Red indicates the printer is offline or not functioning properly and cannot print

•

Grey indicates that the printer is not recognized

The message to the right of the printer description is identical to the message on the operator panel.

If you enable status polling, the printer status updates automatically.

The (ribbon supply) icon indicates the amount of ribbon remaining on the printer.

•

Green indicates a full or nearly full ribbon supply

•

Yellow indicates a moderate ribbon supply

•

Red indicates a small or no ribbon supply

•

Grey indicates one of the following:

•

The ribbon supply feature is not supported on the printer

•

For thermal printers, the printer is not using ribbon but rather direct thermal

•

For thermal printers, the printer has not printed since it was powered on, so PNE cannot determine the amount of ribbon remaining

The Status Menu

•

For line matrix printers, the printer was powered on with a fault condition (not allowing the ribbon to be activated), so PNE cannot determine the amount of ribbon remaining

•

For line matrix printers, the amount of ribbon remaining has reached 0% (you can still print depending on the operator panel settings)

NOTE:

The (signal strength) icon indicates the strength of the radio signal.

•

The (ethernet port) icon always remains blue, since it represents an ethernet connection.

The (battery power) icon indicates the percentage of available battery power.

•

Place the pointer over the , , or icon to obtain status information about the feature. See Figure 37, Figure 38, and Figure 39 on page 55.

NOTE:

The following three icons appear only if the features are installed.

Green with three or four bars indicates a strong signal

Yellow with two bars indicates a moderate signal

Red with one bar indicates a weak or non-existent signal

Green indicates the battery has 61% to 100% available power

Yellow indicates the battery has 20% to 60% available power

Red indicates the battery has less than 20% available power

No information displays if you place the pointer over the icon.

The status information provided by PrintNet Enterprise varies based on the printer mode and/or the printer connection method. All USB connected printers will not have its status updated. To see the current printer status, use the virtual front panel. For T2N printer models, only basic status information will be available: Online or Offline.

Figure 37. The Ribbon Supply Icon

Chapter 2

The Menu Bar

Figure 38. The Signal Strength Icon

Figure 39. The Battery Power Icon

The Utilities Menu

Figure 40. Utilities Menu

For an explanation of the Utilities menu options, find the menu option in Table 2 and go to the corresponding page.

Table 3. Utilities Menu Options

Menu Option Page

Reboot Printer page 135

Set Printer Password page 135

Set Wireless Properties page 137

Macro Utility page 146

SNMP Browser page 149

Assign IP Address page 150

The Help Menu

Enable Remote Printer Management

Lock/Unlock Menus page 152

Configure Print Servers page 153

page 151

The Help Menu

Figure 41. Help Menu

User’s Manual Location

Displays the User’s Manual Location dialog box. This dialog box tells you where to find the PNE user’s manual PDF file.

About

Displays the About dialog box. The About dialog box shows the PNE program’s version information and part number, and the Java version number.

Chapter 2

The Toolbar

The PNE toolbar contains buttons that perform functions. See below for a description of each button. Refer to the specified page for a more detailed description.

You can select which buttons display on the toolbar. See page 41.

Button Description

Open:

Opens a different printer database.

Save:

Saves the current printer database.

Folder:

(

Printer:

(page 36).

Download File:

database (

Edit:

(

Include/Exclude:

or file (

Cut:

database and places it in the paste buffer (

Copy:

paste buffer (

Paste After:

selected item (

Paste Into:

selected item (

Delete:

Inserts a new folder into the printer database

page 36).

Inserts a new printer into the database

Inserts a new Download file into the

page 36).

Defines the properties of the selected item

page 61).

Deactivates a selected folder, printer,

page 37).

Removes a selected folder, printer, or file from the

page 37).

Copies a selected folder, printer, or file to the

page 37).

Pastes the item in the paste buffer after the

page 37).

Pastes the item in the paste buffer into the

page 37).

Removes the selected item (page 37).

Operator Panel:

to make selections via PNE as if you are using the physical operator panel (

Information Capture:

information sent between the computer and the printer (

page 119).

Configuration Editor:

from the computer to the printer before the printer receives it (

Virtual operator panel that allows you

page 113).

Allows PNE to capture

Allows you to edit the data sent

page 71).

Button Description

The Help Menu

Find Differences:

from the factory settings for all configurations (

File Download:

firmware, or flash file to the printer (

ODV Quality Wizard:

window (

Configure Print Servers:

Servers window (

Speed Keys:

(

page 123).

Flash File Manager:

window (

Media Profiler:

(

page 105).

CST Manager:

(

page 155).

Job Capture:

(

page 124).

page 122).

page 87).

Allows you to find the differences

Allows you to download a configuration,

page 91).

Opens the ODV Quality Wizard

Opens the Configure Print

page 153).

Opens the Speed Keys window

Opens the Flash File Manager

Opens the Media Profiler window

Opens the CST Manager window

Opens the Job Capture window

page 82).

Macro Utility:

(

page 146).

Update Status:

updates (

Discover Printers:

GPIO Manager:

(

page 209).

AutoID Data Manager:

Manager window (

Opens the Macro Utility window

Marks a printer or printers for status

page 54).

Searches for new printers (page 43).

Opens the GPIO Manager window

page 281).

Opens the AutoID Data

Chapter 2

Folder:

Use folders to group the elements of your database.

Printer:

See “Defining Printer Properties” on page 61.

Download file:

A flash file or a configuration file (created in the Configuration Editor which is described on page 71) stored on your host computer.

A flash file contains information (e.g., the printer’s firmware file or a font file) that you can download to the flash SIMM memory of a printer or group of printers.

A configuration file contains user-defined printer configurations that you can download to your printer using either the printer database or the Configuration Editor.

For information about Download files, see “File Download” on page 91.

Managing the Database

To organize your databases easily and effectively, use the Edit option on the printer database menu bar. You can add, delete, and assign printers, configuration files, and download files to your database tree. You can also organize them using folders. All Edit menu functions have buttons on the toolbar (see

Database Items

page 58).

Defining Printer Properties

Figure 42. Defining Printer Properties

Before you can use any of the PNE applications, you must define the printer’s properties. You must identify the printer and configure how the printer communicates with PNE. To define a printer, double-click the printer’s name or click the double-click opens. See

The Printer Properties dialog box contains four tabs: Identification, Security, Connections, and Information, described in the next sections.

If the printer is USB connected, the Printer Properties dialog box displays the Security tab only. See

(edit database entry) button. The first time you run PNE,

New_Printer (A template)

Figure 42.

Figure 43.

. The Printer Properties dialog box

Figure 43. Defining Printer Properties for a USB Connected Printer

Chapter 2

Managing the Database

Identification Tab

Figure 44. Printer Properties: Identification Tab

Name (Unique)/Printer Description:

identify it in the printer database. You can also assign a printer description, which appears in parentheses to the right of the printer name in the database.

When you assign a printer name and description, use only printable characters. Spaces may be used to separate words.

Assigns a name to your printer to

Security Tab

Defining Printer Properties

IMPORTANT

Figure 45. Printer Proper ties: Security Tab

User/Supervisor Password:

The password feature restricts access to certain functions of PNE. In User mode, PNE does not allow the following functions: downloading files, configurations, or configuration names to the printer; clearing the error log; and setting passwords. Supervisor mode allows unrestricted access to all functions of PNE.

User and Supervisor passwords are only recognized up to 9 characters, and are displayed as *****, one * for each character typed. Use only printable characters for passwords. Spaces may be used to separate words. To set up a password, see

Telnet Guest Password: If you change the Telnet guest password, click OK and then the

(green flag) button (or select StatusUpdate Status).

Telnet Root Password: If you change the Telnet root password, click OK and then the

(green flag) button (or select StatusUpdate Status).

“Set Printer Password” on page 135.

Enter the printer’s password, if appropriate.

PNE uses Telnet to read various printer settings.

PNE uses Telnet to update various printer settings.

Chapter 2

Managing the Database

Telnet Guest Password Errors

Figure 46. Telnet Guest Password Error: Polling the Printer Status

PNE uses Telnet to poll the printer status. If your printer reports a Telnet error (see

Figure 46), enter the password for the user

See your system administrator.

guest

(page 63).

Figure 47. Telnet Guest Password Error: Reading Wireless Settings

PNE also uses Telnet to read wireless printer settings (page 137). If PNE reports a Telnet error when attempting to read wireless printer settings (see

Figure 47), enter the password for the user

See your system administrator.

guest

(page 63).

Telnet Root Password Errors

Figure 48. Telnet Root Password Error

Defining Printer Properties

If PNE reports a Telnet error when attempting to update wireless printer settings (see

See your system administrator.

PNE also uses Telnet to enable remote printer management (see “Enable Remote Printer Management” on page 151).

If PNE reports an error when attempting to enable remote printer management (see

See your system administrator.

Figure 48), enter the password for the user

Figure 49. Enable Command Failed

Figure 49), enter the password for the user

root

(page 63).

root

(page 63).

Chapter 2

Managing the Database

Connections Tab

Figure 50. Printer Properties:

Connections Tab – Access Method Sub-Tab

The Connections tab contains three sub-tabs: Access Method, Network, and Serial/Modem.

Access Method Sub-Tab

Access Method:

Network Interface Card User’s Manual

• Ethernet:

• Network (TCP):

network interface.

• Printer Serial Port (Direct):

printer directly via the serial port.

• Printer Debug Port (Direct):

printer directly via the debug port.

• Printer Serial Port (Modem):

printer via a modem and the serial port.

• Printer Debug Port (Modem):

printer via a modem and the debug port.

Identifies how PNE accesses the printer. Refer to the

to set up the NIC for your printer.

To connect the host computer to the printer via the NIC.

To connect the host computer to the printer via a

To connect the host computer to the

Defining Printer Properties

Download Mode:

the printer. Access Method is the only option available.

Printer Timeout on Firmware Download:

the printer waits for data while downloading a file from the host computer. If a stall lasts for more than the specified time, the printer times out and the download terminates. If you have a slow connection between PNE and the printer, you may need to define a longer Download Timeout period.

The Download Timeout range is between 1 and 60 minutes. The default is 2

minutes.

Firmware Download Initial Delay (Sec):

PNE waits before sending files to the printer. If the printer is not ready within the specified time, the download will terminate, and the Status and Error Log will report Connection Refused.

If you receive this error message, increase the initial delay time. The default is 60 (seconds).

Identifies how PNE downloads files and configurations to

Specifies the number of minutes

Specifies the number of seconds

Network Sub-Tab

Figure 51. Printer Properties: Connections – Network Sub-Ta b

Enter the printer’s IP Address and Port Number. (Click Port Number to 3001.) The Time Out option sets the amount of time, in seconds, PNE waits for a response from the printer after sending a command. If there is no response in the specified amount of time, an error message appears in the Status and Error Log pane. If you have a slow connection between PNE and the printer, you may need to define a longer Time Out period. Define the Time Out between 5 and 300 seconds (the default is 15 seconds).

Default

to reset the

Chapter 2

Managing the Database

NOTE:

The Network settings must match the settings in the operator panel menu. See “ETHERNET PARAMS”, “ETHERNET ADDRESS”, or “WIRELESS ADDRESS” in the printer’s IP address.

To check the port number on the printer, see “Check Port Number” on page 17.

User’s Manual

to check the

Serial/Modem Sub-Tab

The Serial/Modem tab contains two tabs: Serial Port Parameters and Modem Control.

NOTE:

P8000 printers do not have PNE serial connectivity.

Serial Port Parameters

Figure 52. Printer Properties: Connections – Serial/Modem Sub-Tab

Serial Port Parameters

Connect Using:

The range is COM1 to COM20.

The serial port to use for connection. The default is COM1.

Defining Printer Properties

Speed:

speed of the printer serial debug port. See debug port baud rate menu location for your printer model

Word Size: Parity:

must be set to 8 for correct operation, parity should normally be set to None.

Stop Bits:

The baud rate at which data transfers. This setting must match the

Table 4 to determine the serial

Table 4. Serial Debug Port Baud Rate Menu Location

Printer Model Menu

SL4M/T4M INTERFACESPrinter MgmtBaud Rate

SL5000r/T5000r PRINTER MGMT or FactoryBaud Rate

SL5000e/T5000e FactoryBaud Rate

P7000 PRINTER MGMTBAUD RATE

P5000 FactoryPRINTER MGMTBAUD RATE

The number of data bits per character. Must be set to 8 bits.

Adds an error checking bit if set to Odd or Even. Since the word size

Inter-character gap. Can be set to 1 or 2. The normal setting is 1.

Modem Control

Figure 53. Printer Properties: Connections – Serial/Modem Sub-Tab

Modem Control Phone Number: Dial Method:

Call Back:

as a call back number.

Enter the phone number you wish to call.

Choose Tone or Pulse.

Enter your phone number, and check Enable if you want to use it

Chapter 2

Managing the Database

Information Tab

Figure 54. Printer Properties: Information Tab

Contains information about your printer. Refer to the

User’s Manual

for more information.

Network Interface Card

Applications and

Configuration Editor

Web Access

Figure 55. Configuration Editor Window

To access the Configuration Editor application, select a printer from the printer database and select

(configuration editor) button. Select configurations from the printer. The configurations upload from the printer and the active configuration displays in the Configuration Editor window. See Figure 55.

The Configuration Editor supports offline editing, allowing the editing of stored configurations. If you start the Configuration Editor without connecting to a printer, the screen will be blank (indicating no configuration loaded). A configuration will not display until you load a configuration file from a disk or computer.

The Configuration Editor allows you to upload, modify, and download eight user-defined configurations and the factory default configuration (only if modification of the factory configuration has been enabled; see the NOTE on page 73). You may also save sets of configurations to your local hard drive so that they can be easily downloaded to the printer at any time.

The Configuration Editor does not change the current configuration or the active printer status until the configurations are downloaded to the printer.

ApplicationsConfiguration Editor

FileUpload From Printer

or click the

to upload

Chapter 3

Configuration Editor

Menu T re e

The Configuration Editor displays the printer configurations in a tree format (see

Figure 55). The top level of the tree is the OFFLINE menu. From this

level, the tree branches into the printer’s submenus. Menu items that have a

or (handle) next to them have further submenus below them. Click the handle to expand or collapse the submenus below. (You may also use the Expand Tree/Collapse Tree options in the View menu, but these options will expand or collapse all submenus.)

The Configuration Editor has three drop-down menus at the bottom. The Displayed Language option allows you to select from five or more different languages to display the configuration information. The Displayed Configuration option lets you choose between the available configurations to display. The Power-Up Configuration allows you to assign which configuration loads whenever the printer turns on.

Creating Configurations

Along with the factory configuration, your printer allows up to 8 user-defined configurations that can be downloaded to your printer’s memory. You may create configurations using the operator panel or by using the Configuration Editor.

To create a configuration using the Configuration Editor:

1. Select

configurations appear gray. Choose one of the configurations.

2. Click

next to the Copy From: menu item.) Move your mouse down to A list of configurations appears. Choose the number of the configuration you want to create. This new configuration is created with the settings from the configuration you chose in

NOTE:

3. You may now edit the configuration settings. See “Changing

Configurations” on page 73.

EditCopy From:

Edit

. (Notice that the configuration you chose in step 1 now appears

If you choose to configuration will be overwritten.

. A list of configurations appears. Undefined

step 1.

Copy To

a configuration which already exists, that

Copy To

Changing Configurations

Configuration settings in the Configuration Editor can be changed two ways:

•

make the changes directly on the menu tree

•

use the Menu Editor

NOTE:

Making Changes on Menu Tree

1. Using the Displayed Configuration menu at the bottom of the window,

2. Expand the submenus until the configuration setting you want to change

Normally, the factory default configuration cannot be changed. However, you can enable modification of the factory configuration. Select you do modify the factory configuration, you should first upload it from the printer, and then save it. This way, you will have a backup copy of the factory configuration. To disable modification of the factory configuration, select

click the drop-down arrow to choose the configuration to change.

displays.

EditEnable Factory Edit

not

modify the factory default configuration. If you choose to

EditDisable Factory Edit

. It is strongly recommended that

3. Select the menu item you want to change. A selection box surrounds your choice. See

4. Double-click an item to open the Menu Editor (page 74) for that item, or use the < and > keys to toggle through the available options. See Figure 57. (You may change these keys in the printer database window: select See page 30.)

Figure 56.

Figure 56. Selecting a Menu Item

FilePreferences

Figure 57. Toggling Through The Available Options

, then click the

Configuration Editor

tab.

Chapter 3

Configuration Editor

Menu Editor

Figure 58. Menu Editor

Double-click any menu item to open the Menu Editor window. Figure 58 shows the screen you see when you double-click the Printer Protocol option. By using the Menu Editor, you may view and adjust the settings of all nine of the printer configurations at once. To change a setting, click the drop-down arrow underneath the corresponding configuration and choose an option. Grayed out configuration names and settings do not exist; you must create the configuration before you can edit it (see

To hide a menu item in the operator panel, select Hidden under a configuration. Click more information on hiding, see

Select factory or user-defined configuration currently selected under the EditCopy From: menu in the Configuration Editor (see page 72).

Click

Click OK to save your changes and exit the Menu Editor.

Copy Fact (1-8)

Cancel

Apply

to save your changes without exiting the Menu Editor.

Hide All

to exit the Menu Editor without saving your changes.

to hide this menu item in all configurations. (For

page 75.)

to set all configurations to the same value as the

page 72).

Deleting Configurations

To delete any of the configurations (except the factory configuration), select

EditDelete

and choose the number of the configuration to be deleted.

Naming Configuratio ns

You may name any of the eight user-defined configurations using an alphanumeric string of 1 to 15 characters. Select Edit Configuration Names window.

Choose the configuration you want to name, then click OK to assign the name change, restore the original configuration numbers.

Cancel

to exit this window without saving your changes, or

EditNames

to open the

Reset

Hiding/Unhiding Menu Item s

Changing Configurations

IMPORTANT

Figure 59. Hiding a Menu Item

The Configuration Editor allows you to hide menus to make the operator panel menus easier to use, or to restrict printer operators from accessing certain printer configuration menu items. If you choose to hide a menu item in the Configuration Editor, the hidden menu item still loads into the printer when the configuration downloads to it. However, the hidden menu item does not appear on the operator panel.

The Configuration Editor displays hidden menus in gray on the menu tree. When a menu item is hidden, all of its sub-menus are hidden as well. In Figure 59, the Display Language menu item is hidden. The Display Language menu item cannot be changed from the operator panel.

Depending upon the active emulation, active interface, or hardware attached to the printer, some menu items cannot be hidden on the operator panel, even though they may be defined as “hidden” in PNE.

You can still change hidden menu items using the Menu Editor.

You can hide or unhide menu items in three ways:

1. In the menu bar, select option, you may hide or unhide individual items, sub-menus or the entire configuration.

2. Using the Menu Editor. See page 74.

3. Using the keyboard. From the menu tree, select a menu item. A selection box appears around the selected menu item. Press item or

FilePreferences

to unhide the menu item. (To change these keys, select

ViewHide/Unhide Menus

in the printer database window. See page 30.)

. With this menu

to hide the menu

Chapter 3

Configuration Editor

Saving Configuration Files

Normally, your printer can save only nine configurations in its memory. You change these configurations through the operator panel. However, using PNE, you can store a nearly unlimited number of configurations on your host computer.

Once you have made your changes, you can save your configurations as a

.cfg

file on your local hard drive. This way, you can open any set of configurations from your host computer and download them into your printer quickly and easily.

To save configurations to your local hard drive, select to save your configuration as a

It may be necessary to save a configuration file in the format used by previous versions of PNE. In this case, select “Legacy Configuration File” from the Files of Type: list and select the file to be saved.

.cfg

file.

FileSave As

. Be sure

Figure 60. Saving as a Legacy Configuration File

Opening Configuration Files

IMPORTANT

To open a configuration file, select loads the settings from the file you choose.

These settings do not affect the current configuration or the active printer status until the configurations are downloaded to the printer.

NOTE:

If you load a configuration file that was created with PNE version 3.03H or earlier, you may need to link the affiliated CST file. In this case, select

FileOpen

Navigate to the affiliated the save to the new configuration file. (You will not need to link the CST file in the future.)

NOTE:

The Configuration Editor displays only one configuration file at a time. Be sure to save any changes before opening another configuration file.

again, and check the

.cst

Select

button). Save the configuration file, and the CST information will

If you hover the pointer over the tip appears that describes this functionality.

FileOpen

Link CST File

file and double-click it (or single-click it and click

. The Configuration Editor

check box. See Figure 61.

Link CST File

check box, a screen

Figure 61. Linking a CST File

Chapter 3

Configuration Editor

Downloading Configurations

You may use the Configuration Editor to download into your printer any configurations you have created. Open the configuration file you want to use, then select configurations, or just the configuration names.

Downloading a configuration overwrites the corresponding configuration currently stored in the printer. If you want to save the configurations currently stored in the printer before overwriting them, upload them into the Configuration Editor first, and then save them as a drive.

FileDownload To Printer

to send individual configurations, all

.cfg

file on your local hard

NOTE:

Be sure to calibrate your thermal printer after you download a configuration to it. See “Running Auto Calibrate” in the printer’s

User’s Manual

Downloading a configuration file does not immediately update the printer’s active configuration. You must activate a downloaded configuration using the Load Config. setting in the operator panel. Refer to the printer’s

User’s Manual

for details.

Uploading Configurations

The Configuration Editor can upload configurations from a printer. Select

FileUpload From Printer

them to a file. Now you can select another printer from the database and upload its configurations. PNE prompts you to save the previously uploaded configuration before the new configuration uploads.

. Once the configurations upload, you can save

Migration

Over time, menus and functions changed to reflect the new features of the printers. Some printer features have been removed to provide better or more complete printer features. Older saved configurations may have used these removed features or contain settings that no longer exist or have been modified in new printer firmware. This can cause potential problems when downloading new printer firmware while preserving previously saved configurations if the saved settings are not analyzed and adjusted to work with the new firmware. This analysis and adjustment has been summarized into one word: migration.

T ransferring Saved Settings

Original Method

To ensure that your settings from the saved configuration are set correctly in the printer: print out the old configurations, download the configurations to the printer, print out the new configurations, and compare the old settings with the new settings.

If you need to make changes: upload the configurations to the Configuration Editor, make changes, and re-download to the printer.

Migration

Enhanced Method

Using the migration utility in the Configuration Editor, all these things can be done without having to download the configurations to the printer until you know they are correct. No migrated settings will be downloaded to your printer until you download them. This way you can run the migration, view the results, view the report, and make any necessary changes without affecting your saved configurations or the configurations in the printer.

How To Use The Migration Utility STEP 1:

Load the configurations settings that need to be migrated into the Configuration Editor before using the migration utility.

Migration Limitations

Only attempt to migrate saved configuration settings from printers of the same model type and the same emulations. An example of a different printer model type is a thermal printer configuration to a line matrix printer.

The printer that you are going to migrate the settings to should be a superset of or contain the same emulations as the saved configurations. For example, migrate saved settings that contain an ANSI emulation on a line matrix printer to another line matrix printer that contains ANSI and PGL. Do not migrate these same saved settings to a line matrix printer that does not contain ANSI. The migration utility does not prevent you from doing this, but the results would be useless and could cause problems if the migrated configurations were downloaded and then loaded on a different printer type.

IMPORTANT

Make sure the printer model type and emulations of the saved configurations match the printer model type and emulations of the printer you want to migrate the settings to before attempting to migrate the saved settings.

Loading Configuration Settings

The configuration settings to migrate can be opened using the Configuration Editor in the following ways:

Loading From a File

Click the (open configuration file) button or select your configuration file and then click OK.

Loading From a Printer

Select a printer in the printer database. Click the (upload configuration) button or select the

FileUpload From Printer

FileOpen

to upload the settings.

. Choose

Chapter 3

Configuration Editor

STEP 2:

Select a printer and begin the migration of the saved configuration settings.

Select a Printer to Use for Migration

Select a printer in the printer database. The printer you select must have new printer firmware. If it does not, exit the Configuration Editor and download new firmware to the selected printer (see the printer in the printer database.

Start the Migration

“File Download” on page 91), then select

Click the (migrate) button or select messages will appear in the bottom left corner of the Configuration Editor that indicate the progress of the migration.

MigrationRun Migration

. Several

STEP 3:

View the results using the Configuration Editor.

The results will display graphically in the Configuration Editor.

Several different icons will display depending on the migration. Hover the pointer over an icon to display a short description. A icon can represent several types of changes. The migration report details these changes (

page 81).

Select

This menu has the following submenus:

Original Configurations

All Menus:

were removed from the original configurations.

Removed Menus:

original configurations.

Migrated Configurations

MigrationView Results

Displays the original configuration settings with the menus that

Displays only the menus that were removed from the

to see the migration results.

All Menus:

menus that were modified.

Modified Menus:

migration of the saved settings.

If you select menus that were affected by the migration will display in a simplified view.

Displays the migrated configuration settings including all of the

Displays only the menus that were modified by the

Modified Menus

and then select

ViewExpand Tree

, all of the

Migration Icon Definitions

Indicates a new menu or a new set of menus.

Indicates that the menu previously existed in the saved configurations and

was added to another menu.

Migration

Indicates that the menu previously existed in the saved configurations and was moved to another menu, or removed from the current menu but still exists in the saved configurations.

Indicates that the menu was completely removed.

Indicates that this menu or a submenu has changed. The change can be various things such as range or increment.

Indicates that additional selections have been added to this menu.

Indicates that selections have been removed from this menu.

Indicates that this menu has been replaced with another menu or the menu definition has changed.

STEP 4:

View the results using the Migration Report Viewer.

IMPORTANT

Select icon (located at the top of the migrated configurations display) to open the Migration Report Viewer.

The Migration Report Viewer displays a detailed textual report of the information that displays graphically in the Configuration Editor. Use the Migration Report Viewer to view, save, or print the report.

NOTE:

The report contains the following types of messages:

Informational Messages:

They display to inform you that there was a change during the migration.

Warning Messages:

configurations and were changed. Analyze these settings to determine if they are desirable.

Intervention Messages:

configurations. This could occur when a menu item was completely removed and the user utilized a setting other than the default. In this case the Migration Utility cannot decide what action to take.

You must resolve intervention messages, or the printer may not operate properly.

MigrationView Report

It is recommended to use landscape mode when printing the migration report.

Menu settings that attempted to migrate to the new

Menu settings that could not migrate to the new

or double-click the

Menu settings that migrated without problems.

Migration Report

STEP 5:

Post-migration.

After you review the migrated configuration, save, delete, or download the migrated configuration file to one or more printers using PNE.

Chapter 3

Configuration Settings

Differences Pane

Menu Bar

Toolbar

Factory Settings Differences

The Factory Settings Differences application allows you to keep track of migration from old to new printers. It displays the differences between the Factory configuration settings and all other saved configuration settings. The differences are highlighted to show value differences between configurations.

Two views displaying the data are available. The All Settings view shows all of the menus, highlighting the value differences. The Differences Only view shows the menus and its corresponding values that differ from the Factory settings.

To access the Factory Settings Differences application, select

ApplicationsFactory Differences

The application opens with no configuration data loaded. The Factory Settings Differences window contains three sections: the menu bar, toolbar, and the configuration settings differences pane. See

or click the (find differences) button.

Figure 62.

Figure 62. Factory Setting Differences Window

Menu Bar

The menu bar consists of a File menu and a View menu.

File Menu

Menu Bar

Figure 63. Factory Settings Differences – File Menu

Open

The Open submenu allows you to select and open a previously saved Factory Settings Differences file. The file must be one that was created with this application.

NOTE:

No error checking is available for an invalid file type, including Comma Separated Variable (CSV) formatted files that were not created by this application.

Upload Differences

The Upload Differences submenu uploads the configurations and determines the Factory settings differences. The results display in a table in the All Settings view.

Save and Save As

The Save and Save As submenu allows you to select and save the Factory setting differences file to a file. The results table can only be saved in the Differences Only view. You will be informed if you try saving the file in the All Settings view. The saved file will be in CSV format.

The Print submenu allows you to set up printing preferences and print the differences table. You can print the differences table in both views.

Chapter 3

Factory Settings Differences

View Menu

Figure 64. Factory Settings Differences – View Menu

All Settings View

The All Settings view displays all of the menus in the configuration, highlighting the menus that are different from the Factory settings and their values. The menu name and its associated values are highlighted in different colors for easy distinction. See

Differences Only View

page 85.

The Differences Only view shows the top level menus and the menus that have configuration values that are different than the Factory settings. Since this view only shows the differences, the menu names are not highlighted. The menu values are highlighted for easier distinction. See

page 86.

Toolbar

Figure 65. Factory Settings Differences – Toolbar

The toolbar contains buttons for Open, Save, Upload Differences, All Settings View, Differences Only View and Print. These buttons perform the same actions as their menu counterparts. The toolbar also has font selection and size boxes to allow user selectable preferences.

Configuration Settings Differences Views

Configuration Settings Differe nces V iew s

This view consists of a non-editable table that displays the menu name, the menu level, the Factory default settings, and the values of other saved configurations.

The menu level column shows a menu option’s hierarchy level from the top menu. Number 1 indicates the top menu, and the largest number is the menu that is the furthest down the menu tree.

All Settings View

In the All Settings View mode, all menus and its corresponding values display in a table. The menus with values different from the Factory configuration is highlighted in purple and the value itself is highlighted in yellow. See Figure 66.

Figure 66. All Settings View

Chapter 3

Factory Settings Differences

Differences Only View

In the Differences Only View mode, only the differences between the Factory configuration and other menu configurations are listed. The differing values are highlighted in yellow. The menus are not highlighted.

Figure 67. Differences Only View

Displayed Language

The Displayed Language drop-down menu shows all available foreign languages that the attached printer supports. Since this depends on the printer, the drop-down menu will be disabled when the Factory Settings Differences application is first launched. After the Upload Differences program is executed, the available language names supported by the printer will display.

After you select a language, the program determines if it has already been uploaded, and changes the table settings to this language. If it is not loaded, the program uploads the selected language and redisplays the table settings in the new language.

Flash File Manager

Display ed Language

Figure 68. Flash File Manager Window

With the Flash File Manager, you can view a list of the unprotected files loaded in the printer’s flash memory and optional EM (External Memory).

NOTE:

You can upload the files to the host computer, save them for backup, delete them, and download them to another printer.

Select manager) button. See Figure 68.

The Printer List pane displays a list of printers that are selected in the printer database. If you select one printer, it appears alone in the list. If you select a folder, all active printers in the folder appear.

If you return to the printer database and select another printer or folder, click

Refresh

printer(s).

NOTE:

The EM is available only for SL4M/T4M and P8000 printers.

ApplicationsFlash File Manager

to update the Flash File Manager and display the newly selected

Cloned printers or different folders that link to the same printer do not display. Only the original printer displays.

or click the (flash file

Chapter 3

Status Bar

Flash File Manager

Get File Inf o

Figure 69. Get File Info

Select a printer, and then click files loaded in the printer’s flash memory. Progress displays in the status bar at the bottom of the window. After you retrieve the flash memory information, the files appear in the File List pane. See

NOTE:

When complete, select another printer and click memory information.

You can only view the flash memory information from one printer at a time, but the Flash File Manager remembers what information has been retrieved. For printers that have not had flash memory information loaded, the message FFS (Flash File System) Info Not Loaded displays in the Printer List. See

NOTE:

The status bar will toggle from the status of the last operation performed to the status of the printer flash: memory available (free), memory used (in use), and memory deleted but not optimized (trashed):

The files are located on the printer’s internal flash memory. If [EM] precedes the file name, then the file is located on the optional EM.

Figure 69.

Although you have retrieved the flash memory information, the files have not been uploaded. Notice the message “data not loaded” in the File List. To upload the files, see

Get File Info

Figure 69.

“Upload” on page 89.

to see a list of the unprotected

Get File Info

to view its flash

If you have an EM installed, the status bar will also toggle the status of the EM:

Upload

Figure 70. Uploaded Flash Files

To upload unprotected files, select a printer, and then select the files you want to upload from the File List. Click the flash memory. Progress displays on the status bar at the bottom of the window.

After the files upload, they appear selected in the File List pane. See Figure 70. Click file (bundle file). Save the file with a

Save As

to save all the files together as one downloadable

Upload

.pff

to upload the unprotected files from

file extension.

Chapter 3

CST Manager

Or, you may use the See Figure 71. This way, only the selected files will save to the you click

NOTE:

Delete And Optimize

IMPORTANT

You can not undo a flash file deletion.

You can erase files from the printer’s flash memory. Select the files you want to delete from the File List, then click flash memory, see

Once you have deleted files, the flash memory is not optimized until you click

Optimize NOTE:

To delete and optimize in one step, select the files you want to delete from the File List, then click

CST Manager

Figure 71. Selecting Multiple Files

Shift

Ctrl

key to select single or multiple files.

Save As

You can save only uploaded files to a downloadable file.

. Optimizing reclaims flash space from deleted flash files.

The printer reboots after you Optimize.

Delete

“File Download” on page 91.

Delete & Optimize

. To download files back to the

.pff

file when

See “Datastream Adapter” on page 155.

File Download

Delete And Optimize

IMPORTANT

NOTE:

To utilize the File Download application, make sure Enable Status Monitoring is checked in the Polling tab (see printer in the printer database and click the update status button to make sure your printer has been polled at least once (see page 54).

The File Download application allows you to download any of the following file types (program files, configuration files, recovery files, and flash files) to either a single printer or to a group of printers in one step. Recovery files are an exception and should only be downloaded back to the printer that had problems during a download.

To download a file to a single printer, insert a (Download file) icon below the printer (one level lower than the printer). To download a file to a group of printers, insert the Download file icon on the same level as the printers (in the same folder containing the printers). Use the printer database and insert additional Download file icons to download as many files to as many printers as you want.

NOTE:

The terms indicate the printer’s point of view. Therefore, when you download a file, you are sending information to the printer (the printer downloads). When you upload a file, you are receiving information from the printer (the printer uploads).

Previous versions of PNE required different file types to be downloaded to the printer in separate steps, which is why the various file types were identified by software, a distinction between the various file types is not needed, and a database that was saved using a previous version of the software, all

icons will change to icons.

download

icon identifies all file types. Therefore, if you open a printer

and

upload

as used here and in the software

page 48). Then select your

or icons. With this version of the

Chapter 3

File Download

Define th e Do w nlo ad Fi le s

After you insert Download files, you must define them:

1. Double-click box opens. See Figure 72.

2. Click

3. Navigate to a program (firmware), configuration, recovery file, or flash file,

4. Since multiple file types can now be downloaded in one operation, a

Browse

select it, then click

button is provided to allow you to verify if the file type specified is supported by the printer. Clicking the the specified file and display the file type – this will help you verify that you selected the correct file. Click

Cancel

to terminate, or click

New Download File

. The Open dialog box opens.

Figure 72. Define Download File

Open

Browse

. The Define Download File dialog

Test

button causes PNE to evaluate

if the file type returned is correct, click

to select another file.

Test

5. When you are finished, click OK. The database displays the path and name of the program, configuration, recovery or flash file.

Download the Files

After you define Download files in your database, you must download them to your printer for them to affect the active print state.

NOTE:

To begin the download process, select a printer or a folder containing printers and select icon. The File Download dialog box opens and displays a list of all the printers that you selected in the printer database. See

Each emulation used by the printer has its own list of valid flash files it can use. Refer to the appropriate for details about valid flash files.

ApplicationsFile Download

Programmer’s Reference Manual

, or click the (file download)

Figure 73.

NOTE:

The following are the download options for each printer:

Firmware: Restore Config:

printer once the Program File download has been completed.

If you later select a different printer or folder in the printer database and the File Download dialog box is still open, click update the list of printers.

Figure 73. File Download

Check this box to download the printer firmware (program file).

Check this box to restore the configurations that were in the

Update List

Restore Flash:

printer before the Program File was downloaded.

Config File: Flash Files:

For each printer listed, various combinations of these operations can be executed. Some combinations are mutually exclusive. For example, PNE does not allow you to simultaneously preserve the printer’s configurations and download a new configuration file to the same printer (you cannot check both Restore Config and Config File for the same printer). Similarly, you cannot restore configurations or flash files unless you are downloading new program files.

NOTE:

You can double-click a field name (e.g., Firmware, Config File, etc.) to check or uncheck the check boxes for all displayed printers at once.

Check this box to restore the flash files that were in the

Check this box to download a new configuration file.

Check this box to download additional flash files.

Chapter 3

NOTE:

Displays only if

the printer has

an EM installed

File Download

Printer's SD card:

take a while. To avoid printer network connection time outs, change the printer print job timeout setting to indefinite. The printer print job timeout is different from the “Network Time Out” described in page 34.

To change the printer print job timeout, telnet to the printer and type ‘store pserver opts jobtimeout 0' and 'reset'.

Using PNE to download files to the printer SD card may

“Network Sub-Tab” on

Viewing the File Destination

Select a printer in the File Download dialog box and click Update Properties dialog box opens. See

Figure 74.

Properties

. The

IMPORTANT

Figure 74. Update Properties

The Update Properties dialog box lists all the files that will be downloaded to the selected printer, the source of the files, and their destinations: Printer Flash (a single file to the printer’s flash memory) or Multiple Files to Printer Flash. Also, if the printer supports the EM: External Memory (a single file to the EM), Multiple Files to External Memory, or Both Printer Flash and External Memory.

PNE can only download files to the EM through the NIC.

Download the Files

Changing the File Destination

If you have the optional EM and you wish to change the destination of a single file, click

Destination

. The User Files dialog box opens. See Figure 75.

Select

NOTE:

Printer Flash

Bundle files (archives that contain multiple files, usually with a extension) cannot have their destinations changed. Files within bundle files will download to the printer’s flash memory, the EM, or both, depending on their original location.

or EM to specify the new destination.

.pff

IMPORTANT

Figure 75. User Files

Restoring Configurations and Flash Files

Whenever a printer downloads a program (firmware) file, the configurations and flash memory are erased. You can choose whether or not to restore the configurations and/or flash memory to what was previously loaded. Check or uncheck the Restore Config check box for configurations and/or the Restore Flash check box for flash files. By default, the configurations and flash memory will restore.

If you uncheck Restore Config or Restore Flash, the configurations or flash memory will erase when you initiate a program file download.

NOTE:

If you are downloading a program file and flash files, the Flash Files and Restore Flash check boxes will be checked. The flash files will restore, but they will be overwritten if the new flash files you are downloading have the same name.

If a download fails due to a power interrupt or a severed connection, the configurations and flash files will be lost and will not restore. You can still restore the printer using the recovery file, but only if Restore Config and/or Restore Flash was checked.

See “Recovery File” on page 104.

Chapter 3

File Download

Figure 76. Download in Progress

Confirm that the correct files will be sent to the appropriate printers. Close the dialog box to cancel the download and start over.

IMPORTANT

Click

Start

to begin the download. Once the download is in progress, click

Abort

or close the dialog box to abort the download. See Figure 76.

Aborting a download may leave the printer in an unstable state.

Before any operations begin, PNE obtains the printer type from the printer and compares it with the printer type in the firmware file. If the types do not match, PNE aborts the operation and shows an error message in the File Download status window.

During the download, the printer’s flash memory will be erased, and CLEARING FLASH will display on the operator panel. At this time, PNE may appear to stop operating. This is normal, and the entire download process should take no more than fifteen minutes.

NOTE:

You can also download a series of files to several printers at once using folders. Select a folder and select appropriate files inside the selected folder download to all of the printers inside that folder.

NOTE:

See page 97 for examples of using the printer database and the File Download application to download files.

Be sure to calibrate your thermal printer after you download a configuration to it. See “Running Auto Calibrate” in the printer’s

User’s Manual

ApplicationsFile Download

User’s Manual

for details.

. All of the

Downloading Examples

Download the Files

Figure 77. Sample Database

In this sample printer database (Figure 77), the printers are organized according to different parts of the building. Each area contains its own printers and Download files.

In the Manufacturing folder, two printers share the same program and configuration Download files, the Area 1 printer has a flash Download file (in this example, a fonts file), and the Area 2 printer has no flash Download file.

In the Administration Office folder, two printers share a program Download file, the Vending Room printer has a configuration and a flash Download file, and the Conference Room printer has no configuration or flash Download file.

The Building B and Building C folders are collapsed.

Chapter 3

File Download

Figure 78. File Download: Conference Room Printer

Example 1

IMPORTANT

In this example, the user selected the Conference Room printer, then selected button. The File Download dialog box opens. See Figure 78.

The Conference Room printer will download a program (firmware) file, and the configurations and flash memory will restore

If you uncheck Restore Config or Restore Flash, the configurations or flash memory will erase when you initiate a program file download.

ApplicationsFile Download

or clicked the (file download)

Example 2

Download the Files

Figure 79. File Download: Vending Room Printer

In this example, the user selected the Vending Room printer, then selected

ApplicationsFile Download

File Download dialog box opens. See Figure 79.

The Vending Room printer will download a program (firmware), configuration, and flash file, and the flash memory will be restored.

To see a summary of the files the printer will download, double-click the printer or select the printer and click

or clicked the (file download) button. The

Properties

Chapter 3

File Download

Figure 80. Update Properties for the Vending Room Printer

The Update Properties dialog box opens. See Figure 80.

In this example, the Vending Room printer will download the Printer Software B.prg program file, the Vending Configs.cfg configuration file, and the Fonts.pff flash file.

100

Printronix PrintNet Enterprise User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Overview

PrintNet Enterprise Suite

Requirements

Installing the Sof tware

Printer Setup

PNE Method

Telnet Method

Operator Panel Method

Set Password

Set Telemetry Path (SL5000/T5000 Series Only)

Check Port Number

Loading and Using Foreign Language Fonts

Limitations

Windows Setup

Unix Setup

Getting Started

Overview

Printer Database

The Menu Bar

The File Menu

Preferences

The Edit Menu

The View Menu

The Applications Menu

The St atus Me nu

The Utilities Menu

The Help Menu

The Toolbar

Managing the Database

Database Items

Defining Printer Properties

Configuration Editor

Menu T re e

Creating Configurations

Changing Configurations

Saving Configuration Files

Opening Configuration Files

Downloading Configurations

Uploading Configurations

Migration

Factory Settings Differences

Menu Bar

Toolbar

Configuration Settings Differences Views

Displayed Language

Flash File Manager

Get File Inf o

Upload

CST Manager

Delete And Optimize

File Download

Define th e Do w nlo ad Fi le s

Download the Files