Polycom RealPresence User Manual
User Guide
Version 1.8 | Release Date (December 2014) | 3725-69804-004/A
Polycom® RealPresence® Capture
Server, Virtual Edition
Copyright© 2014, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another
language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the
express written permission of Polycom, Inc.
6001 America Center Drive
San Jose, CA 95002
USA
Trademarks Polycom
trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States
and various other countries.
All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any
form or by any means, for any purpose other than the recipient's personal use, without the express written permission
of Polycom.
®
, the Polycom logo and the names and marks associated with Polycom products are
Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document,
Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for
any typographical or other errors or omissions in the content of this document.
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information contained in this document for any purpose. Information is provided "as is" without warranty of any kind and
is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall
Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other
damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of
business information), even if Polycom has been advised of the possibility of such damages.
End User License Agreement By installing, copying, or otherwise using this product, you acknowledge that you
have read, understand and agree to be bound by the terms and conditions of the End User License Agreement for this
product. The EULA for this product is available on the Polycom Support page for the product.
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pending patent applications held by Polycom, Inc.
Open Source Software Used in this Product This product may contain open source software. You may receive
the open source software from Polycom up to three (3) years after the distribution date of the applicable product or
software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive
software information, as well as the open source software code used in this product, contact Polycom by email at
OpenSourceVideo@polycom.com.
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your opinions and comments to DocumentationFeedback@polycom.com.
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ii
Contents
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
RealPresence Capture Server Stand-alone Unicast Live Streaming andVoD . . . . . . . . . . 9
RealPresence Capture Server and External Stream Servers . . . . . . . . . . . . . . . . . . . . . . 10
Multi-user Login Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Local Media Storage Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
User Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Web-based Admin Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
User Permissions through Admin Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Web-based User Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Search and Refresh Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
TV user interface (also called the “TVUI”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Understand the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Resource and License Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Web Browser and OS Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Set up RealPresence Capture Server in a Virtual Environment . . . . . . . . . . . . . . . . . . . . . . . 18
Configure NFS (Required) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Product Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Obtain the Product Activation Key from Polycom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Activate Product and Check the Activation Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
System Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Configure IP Settings through Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Configure IP Settings through Admin Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configure the IP Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Check System Status on Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Polycom, Inc. iii
Signaling Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
System Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Signaling Server Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Hardware Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Web Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
External Server Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Manage Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
User Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Add a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Modify User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Create and Manage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Set Recording Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configure Signalling Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configure Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Set the System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configure Media Storage Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Configure Multicast Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Configure Multicast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Multicast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Multicast of a Live Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Install the Certificate in the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Install a Certificate Authority’s Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Create a Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
View Certificate Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Remove a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Client Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Use OCSP to Obtain Revocation Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configure QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configure SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Notice about Using Polycom SNMP MIB Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Password Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
UI Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Customize IVR Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Customizing UI Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setup E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Portal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Polycom, Inc. iv
Record and Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configure Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configure Recording Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configure Transcoding Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configure VRRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Start a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Point-to-point Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Dial in from Endpoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Record from RMX via Recording Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Change Conference Layout for MCU hosted calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Dial into a VRR to Start Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Play Back Media Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Quick Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Live Streaming/VoD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Streaming Using Capture Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Streaming Using External Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Live Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Start Live Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Multi Live Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
View Live Streaming Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
View Live Streaming Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Media Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Manage Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
View Archive Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Play Back and Download Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Modify Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Dynamic Archiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Transcoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Fault Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
System Log Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Configure Log Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Log Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Restart and Shut Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Upgrade, Backup, Restore, and Migrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
System Upgrade and Downgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Polycom, Inc. v
Back Up and Restore Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configure an FTP Server for Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Back Up and Restore Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Manage Archives and Live Streams Using the User Portal . . . . . . . . . . . . . . . . 84
Manage Archives and Live Streams Using the User Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
View Live Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Appendix A – Console Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Login Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Console Command Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Viewing Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Reboot Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Power off System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Reset Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Reset Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Restore System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Check Disk Space Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Appendix B – Configure External Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Live Stream Meetings to an External Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Configure the Wowza Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Configure the IIS Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Configuring the Windows Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
View the Streaming through External Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Appendix C – Configure the Server Working with VCS . . . . . . . . . . . . . . . . . . 102
Configure VCS Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Configure VCS for SIP Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Polycom, Inc. vi
Polycom, Inc. 5
System Overview
The Polycom® RealPresence Capture Server is a streaming and recording system that participates in
standards-based video and telepresence calls that can be used alone or as an integrated component of
Polycom Video Content Management solution. As a native part of the Polycom RealPresence Platform, the
RealPresence Capture Server records, archives, and streams telepresence and video conferences for
playback on a variety of client devices including tablets, smart phones, desktop computers, and
standards-based video endpoints.
The RealPresence Capture Server is typically deployed as part of a larger Polycom RealPresence Platform
solution, but it can be used as a standalone solution or with third-party systems. The Real Presence Capture
Server’s full potential can best be realized when it is integrated with the Polycom RealPresence Media
Manager.
By leveraging RealPresence Capture Server with existing telepresence systems, video conferencing
endpoints and video infrastructure, or familiar unified communications (UC) tools, your organization can
easily convert real-time conferences and events into reusable multimedia assets. Following are some
features of RealPresence Capture Server:
● It integrates with Polycom endpoints, conference platforms, and other standards-based video
endpoints for automated recording and playback.
● It supports H.323 and SIP standards for interoperability with third-party conferencing systems.
● It is available with several licenses that control the number of video calls that can be recorded, and
of those calls, the number of calls that can be streamed live for viewing on web browsers.
● It can output a maximum stream (live or video on demand) of 1080p HD (people+content combined)
● It provides access to live and video call archive streams on devices with compatible browsers
including PC, MAC, iOS, and Android devices.
● It enables you to access video call archives via any standard-based endpoint.
● It provides REST API support for third-party integrations.
Polycom, Inc. 1
System Overview
Capacity
The license that you buy determines the RealPresence Capture Server capability. The following table shows
the maximum capacity of the RealPresence Capture Server when it performs different features.
RealPresence Capture Server Capacity
Maximum Record Port
Feature Description
Signaling Connection
(H323/SIP)
Conference
Recording
Single-point
Conference Live
Streaming
Specify the maximum number of devices connected to
RealPresence Capture Server simultaneously.
Connection type: live streaming recording, recording only,
and playback.
Specify the maximum number of conferences that can be
recorded simultaneously.
Connection type: recording only.
Specify the maximum number of single-point conferences
that can be live streamed simultaneously.
Note: The conference being live streamed can also be
recorded.
6 port license
6
6
3 (720p and 1080p)
RealPresence Capture Server Capacity
Capture Server Model # of Live Ports (720p) # of Recording/Playback Ports
Recording Only 0 40
Minimum 3 6
Medium 6 12
Maximum 9 18
• Capture Server 40/0 is not licensed to include live unicast/multicast streaming.
For 40/0 model, P2P and Quick Code playback features are not available since
no live streaming ports are provided. Therefore there is no 1080p live streaming
with the product. This is working as designed.
• Capture Server is conducting multiple functions simultaneously: real time
decoding/encoding, P2P recording, and Quick Code playback all occupy live
streaming ports.
• The models are defined/tailored per RSS5000 hardware. Ports are calculated with
a 720p30 baseline profile video plus content.
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System Overview
Live Streaming Resources Usage
The combination of frame rate, resolution and number of live streaming rates used affects the quantity of
resources required on the RealPresence Capture Server to support live streaming.
On Capture Server, streaming port calculation is used as quantitative indicator of live streaming resources,
one stream (single bitrate) of 720p live streaming costs system resource calculated as one streaming port,
for example, one stream of 1080p live streaming needs two streaming ports.
If multiple bitrates are configured for one live stream, each bitrate is calculated separately.
If WMV is configured as the output format and the layout is set as dual window, then one additional port is
calculated as well for each bitrate.
In addition to live streaming, the following features also use streaming ports:
● Video call playback
For details, refer to Video Call Playback.
● Point-to-point recording
Streaming ports are reserved before calls are connected by call rate in recording template.
If there are not enough streaming ports available in system for one service request, the request will be
rejected. If real call rate is lower than the call rate configured in recording template, the Capture Server
system will update the streaming ports that are really occupied. If system finds that multiple live streams are
at the same rate, it will turn off duplicated live rates to save live streaming resources and occupied streaming
ports will be updated together. If external live media server is configured in the VRR template, system will
not turn off duplicate live rates.
Resource Consumption
Feature Resources Consumed
Recording/Live Streaming resource
consumed
Conference Call (or Endpoint Call)
Video Call Playback 4CIF/SD 1 0.5
P2P 4CIF/SD 1 0.5
Resolution Recording Port Live Streaming Port
4CIF/SD 1 0.5
720p 1 1
1080p 1 2
720p 1 1
1080p 1 2
720p 1 1
1080p 1 2
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System Overview
RealPresence Capture Server Stand-alone Unicast Live Streaming and VoD
RealPresence Capture Server base system is licensed for 250 simultaneous viewing of live and VoD
streams from the User Portal. RealPresence Capture Server system supports a maximum number of
simultaneous live, or VoD streams, from the User Portal is 500, with the purchase of a stream upgrade
option.
Number of
Stream Rate on
User Portal
Simultaneous
Streams from
Capture Server
User Portal
License
Upgradeable to
Maximum
Simultaneous
Streams
128 kbps–512 kbps 250 streams Included with
base system
768 kbps–1728 kbps 125 streams Included with
base system
2560 kbps 50 streams Included with
base system
500
250
100
Multi-user Login Capacity
The maximum number of Admin Portal session and User Portal session (including anonymous login) is as
follows:
● Admin Portal Session: 200
● User Portal Session: 3000
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System Overview
Local Media Storage Capacity
Each 60 minutes 512k call to RealPresence Capture Server requires about 450M storage (the 512k call raw
+ the default mp4 VoD). For 1024k, the storage space is about double, which is 900M. You cannot calculate
an accurate ratio because the size also depends on the video quality.
Storage Usage
Storage Space
Situation Primary Rate Call Duration
1*1080p 1024 kbps (MP4)
1728 kbps (WMV)
1*1080p 4096 kbps 60 minutes ~3.2 GB ~3.5 GB
1*720p 4096 kbps 60 minutes ~3.2 GB ~3.5 GB
1*720p 1024 kbps 60 minutes ~862 MB ~860 MB
1*4CIF 512 kbps 60 minutes ~458 MB ~459 MB
1*CIF 128 kbps 60 minutes ~100 MB ~103 MB
People Video Content Video
Call Protocols H.323, SIP H.239, BFCP (TCP only)
60 minutes ~1.4 GB ~870 MB
(WMV)
Storage Space
(MP4)
Audio
Protocols/Codes
Video Codecs H.264 BP, H.264 HP,
Video Resolutions 1080P, 720P, 4CIF, CIF H.263: XGA (30)
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G.711, G.722, G.722.1,
G.722.1.C, G.729A,
Siren 14 (Mono, Stereo),
Siren 22 (Mono, Stereo),
Siren LPR,
Siren LPRStereo
H.263, H.263+, H.261
N/A
H.264 BP, H.264 HP,
H.263, H.263+
H.264: 720P30
System Overview
Approximate Capacity of Polycom Capture Server 1.7 in Hours of Recording
Approx. file
size of 1 hour
@MP4, in MB
(from Admin
Resolution Call speed (Kbps)
CIF 128,000 103 9,700 33,950
4CIF/SD 512,000 459 2,170 7,595
720p30 1,024,000 860 1,160 4,060
1080p30 1,024,000 870 1,140 3,990
720p30 4,096,000 3,500 280 980
1080p30 4,096,000 3,500 280 980
• These values are all estimates because file size varies by call speed, video
quality, and amount of motion. File size info from Admin Guide, capacity is per
data sheet.
• Storage capacity can be expanded on appliances by using NAS storage.
• Capture Server Virtual Edition uses NAS storage exclusively.
Guide)
Approx. number of
hours of
recording/TB of
storage
Approx. capacity of
Capture Server
Appliance Local
storage, in hours
(Capacity=3.5 TB)
Polycom, Inc. 6
User Interfaces
RealPresence Capture Server provides four interfaces that are used for specific purposes: Web-based
Admin Portal, Web-based User Portal, TV User Interface, and Console.
Web-based Admin Portal
This section introduces how to access the web-based Admin Portal and its fundamental layout. You can
access the Admin Portal via a compatible web browser and do the following:
● Configure the system.
● Set up recording parameters.
● Monitor system use and health.
● Dial out to endpoints to record meetings, disconnect calls in progress, and create different transcoded
versions of archived calls.
● Download media files and give admin users a quick way to access and play archives and live
streams.
RealPresence Capture Server system allows up to 200 users with admin rights to log in to the Admin Portal
at the same time.
Polycom now offers a virtual edition of the RealPresence Capture Server system, this edition is packaged
as an Open Virtualization Archive (OVA) file. The OVA file contains the RealPresence Capture Server
application and information about its virtual machine environment. It can be installed as a virtual instance
on a host machine running VMware vSphere.
User Permissions through Admin Portal
You can log in to the Admin Portal as an administrator, an auditor or an user. The following table explains
user permissions.
User Permissions
Content Auditor Administrator User
Accessible
information
Operation
permissions
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System logs All pages Archives and live
streaming.
View and download system
logs.
View, edit, and
delete
Access archives,
view live
streaming and
make recordings.
User Interfaces
To log in to the Admin Portal:
1 In the address line, enter the system’s IP address in this format: https://<system IP address>/admin.
When an IPV6 address is used, refer to the following format:
https://[ipv6]/admin
2 Enter your user name and password to log in to the system.
.
To enhance security, Capture Server has changed the default from http to https.
Request to RealPresence Capture Server system, sent to http://<system IP
address>/admin> will be automatically redirected to https://system IP
address/admin, for example, https://10.11.12.13/admin.
Using the HTTPS protocol ensures that the configuration of all login credentials
(such as user names and passwords) are transmitted using an encrypted channel.
This includes those credentials used to communicate with third-party systems on
your network. Using the HTTPS protocol limits the ability of anyone monitoring traffic
on the network to discover these credentials.
Web-based User Portal
Accessed via compatible device/web browser (PC/MAC, iOS and Android), the User Portal offers the
following functions:
● Find, navigate, and search items.
● Play archives and live streams.
● Make calls.
Search and Refresh Lists
You can search items listed on the User Portal, for example, archives and live streaming.
To search for a target item in the list:
» Enter the name, or part of the name of the entry you want to find in the text field, and then click .
• Keyword search is not case sensitive.
• In the archives search box, you can also type the keywords specified to an
archive.
• If you want to return to the full list view, delete all characters in the text field and
click .
To refresh the list:
Click the icon displayed above the list.
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User Interfaces
TV user interface (also called the “TVUI”)
Accessed via standards-based video conferencing endpoints, this interface can be used to record meetings,
control recording and playback.
Understand the Main Menu
In addition to the Admin Portal, the RealPresence Capture Server system also provides a TV user interface
for you to perform the most commonly used operations. The TV user interface appears after an endpoint
dials the RealPresence Capture Server system and sets up a connection successfully.
TV User Interface
After the endpoint sets up connection with the RealPresence Capture Server system, it enters the TV user
interface menu page, where common recording and playback options are provided, as shown below.
If the Start Recording Immediately function has been enabled in the VRR used by the endpoint for dialing,
the endpoint enters Recording Status directly. You can control the RealPresence Capture Server system
using the FECC and DTMF functions of the remote control. When your endpoint supports FECC or DTMF,
use the remote control to operate the TV user interface menu page.
The table below defines in detail the FECC and DTMF operation keys on the remote control of Polycom
endpoint.
FECC and DTMF Operation Keys
Scenario FECC Description DTMF Description
When in the menu
display state
Pause the
recording.
Confirm the
selection.
Select leftward
(cyclic).
Select rightward
(cyclic).
*1 Pauses the recording.
*2 Starts or resumes a paused
recording.
*3 Stops the recording.
*5 Plays back the recording.
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User Interfaces
When in the video
playing state
- - *1 Pauses the current video.
- - *2 Starts or resumes a paused video.
- - *3 Stops playback of the current video
and returns to the main menu.
- - *4 Reverses the current video.
*6 Fast forwards the current video.
Console
Accessed via vSphere client console or SSH, console is used to view/change IP settings and reboot the
system. For example, set DNS server, view disk space usage and shut down the system.
Refer to AppendixA for more supported command line information.
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Hardware Installation
The front panel of the Polycom RealPresence Capture Server system is shown in the next illustration.
Hardware Requirements
The following table shows the hardware requirements for the RealPresence Capture Server.
Hardware Requirements
Simultaneous Recording
Ports
6 12 18 40
LIVE Stream 3 6 9 0
Virtual Cores 8+ 12+ 16+ 8+
CPU • 2.67GHz (Intel
Xeon® CPU
x5650@
2.67GHz or
better) CPU
• 2.90GHz (Intel
Xeon CPU
E5-2690 @
2.90GHz or
better) CPU
Minimum RAM 16 GB 16 GB 32 GB 32GB
Minimum Accessible
Storage
Software Requirements VMWare vSphere
80 GB 120 GB 120 GB 120 GB
5.1/5.5
Please ensure sufficient CPU and memory resources are reserved for VMware as
required on the table, otherwise the system may not function properly or in the
worst case may fail to respond.
®
• 2.67GHz
(Intel
CPU x5650@
2.67GHz or
better) CPU
• 2.90GHz (Intel
Xeon CPU
E5-2690 @
2.90GHz or
better) CPU
VMWare vSphere
5.1/5.5
®
Xeon®
• 2.67GHz
• 2.90GHz (Intel
VMWare vSphere
5.1/5.5
®
Xeon®
(Intel
CPU x5650@
2.67GHz or
better) CPU
Xeon CPU
E5-2690 @
2.90GHz or
better) CPU
• 2.67GHz
(Intel
CPU x5650@
2.67GHz or
better) CPU
• 2.90GHz (Intel
Xeon CPU
E5-2690 @
2.90GHz or
better) CPU
VMWare vSphere
5.1/5.5
®
Xeon®
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Polycom, Inc. 12
Software Installation
Software Requirements
RealPresence Capture Server - Virtual Edition is supported on VMware vSphere 5.1/5.5. Before you install
and configure the RealPresence Capture Server system, you need the following:
● VMware vSphere 5.1/5.5 client installed where you can access the ESXi host
● Login credentials and IP addresses of one or more VMware vShpere hosts on which you will deploy
your RealPresence Capture Server OVA
● A web browser where you access the Viewer Portal. See table "User Portal Web Browser
Requirement" for the supported versions
Resource and License Management
For the 1st installation of Virtual Edition, the 90-day trial license provides 6/3 capacity and basic functions.
To permanently enable the Capture Server system and enjoy the full capabilities, a RealPresence Capture
Polycom, Inc. 13
Software Installation
Server license is required. For this release, the 6/3 model is supported for Virtual Edition only, which is
different from the Appliance Edition.
Licence of Capability
License
6 Calls Record
3 Calls (of the 6 total calls) stream live
Web Browser and OS Requirements
The following table lists the requirements on your computer to access the Admin Portal and User Portal.
User Portal Web Browser Requirement
Operating System Browser Name Version
PC (Windows 7, and Windows 8) Internet Explorer 9, 10, 11
Firefox 32, 33
Chrome 38, 39
MAC OS-X
(Intel-based Leopard, Snow, and Lion)
iOS 7, 8 Safari 7.1.2, 8.1.1
Andriod phone and tablet Android browser 4.3, 4.4.2
Safari 7.1, 8.0
Firefox 32, 33
Chrome 38, 39
Set up RealPresence Capture Server in a Virtual Environment
The following steps assume you are familiar with deploying applications into a VMware environment.
For more information about deploying applications into a VMware environment, see VMware website.
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Software Installation
To set up RealPresence Capture Server in a virtual environment:
1 Obtain the RealPresence Capture Server OVA package.
2 Deploy the OVA file into the VMware vShpere hosts that you have set up.
If the VMware vSphere host is very busy or it does not match the RealPresence
Capture Server hardware requirements, the deployment may fail. See table
"Hardware Requirements" for more about hardware requirements.
3 From the vSphere client, edit the instance and configure to the customer options.
4 Click the Summary tab and note the temporary IP address of RealPresence Capture Server system
assigned by DHCP.
5 On VMware console, click Edit and adjust the CPU, memory, and the minimum disk space.
Configure NFS (Required)
Capture server virtual edition requires a NFS share as its media storage. The procedure below
demonstrates how a NFS share is configured on a typical Linux distribution.
Make sure that NFS is co-located on the same switch/location as the Capture Server system to ensure
stable I/0 operations.
To export a shared storage location via NFS on a typical Linux system, CentOS used in
below example:
1 Make sure the NFS service has been installed and is running.
Examples:
[root@centos-nfs ~]# service nfs status
rpc.svcgssd is stopped
rpc.mountd (pid 20129) is running...
nfsd (pid 20194 20193 20192 20191 20190 20189 20188 20187) is running...
rpc.rquotad (pid 20125) is running...
2 Edit the NFS configuration file /etc/exports to set the file system paths for export.
Examples:
[root@centos-nfs ~]# cat /etc/exports
/home/nfs *(rw,no_root_squash)
/home/nfs_zip_1 192.168.9.78(rw,no_root_squash)
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Software Installation
3 Restart the NFS service.
Examples:
[root@centos-nfs ~]# service nfs restart
Shutting down NFS daemon: [ OK ]
Shutting down NFS mountd: [ OK ]
Shutting down NFS quotas: [ OK ]
Shutting down NFS services: [ OK ]
Starting NFS services: [ OK ]
Starting NFS quotas: [ OK ]
Starting NFS mountd: [ OK ]
Stopping RPC idmapd: [ OK ]
Starting RPC idmapd: [ OK ]
Starting NFS daemon: [ OK ]
4 Go to Configuration > Media Storage Settings and configure the settings.
Product Activation
Obtain the Product Activation Key from Polycom
A new installation of RealPresence Capture Server Virtual Edition comes with a 90-day trial license. You
must activate the license shipped with your order with the product serial number (you can find this by
choosing Admin > Product Activation) identified within RealPresence Capture Server.
To obtain the product activation key:
1 Go to Admin > Product Activation to obtain the serial number. Write it down for later use.
2 Enter the following web site address in the address bar of the web browser: support.polycom.com.
and go to Support Home.
3 Go to Licensing & Product Registration > Activation/Upgrade.
4 Click All other Polycom Products in the pop-up window.
5 Enter your e-mail address and password to log in to or register for a new account.
6 Follow the page prompts step by step to generate the Key Code required for system activation.
7 Enter the Serial Number you recorded and click Next.
8 Follow the page prompts step by step to generate the Key Code required for system activation.
Enter the product options license numbers.
9 Note down the activation key (Key Code) on the page and click Upgrade.
10 Go back to Capture Server Admin Portal and activate the system under Admin > Product
Activation.
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Software Installation
To download Capture Server software and VE version:
1 Go to Admin > Product Activation to obtain the serial number. Write it down for later use.
2 Enter the following web site address in the address bar of the web browser: support.polycom.com.
and go to Support Home.
3 Go to DOCUMENTS & DOWNLOADS > UI Infrastructure.
4 Click Video Content & Management Solutions at the left side bar.
5 Click Polycom RealPresence Capture Server, Virtual Edition.
6 Enter your e-mail address and password to log in to or register for a new account.
7 Click the EULA and agree to it.
8 Click Submit.
9 Go to Capture Server Admin Portal and activate the system under Admin > Product Activation.
To view the system activation status:
» Go to Admin > Product Activation. The following system information is displayed.:
Parameter Description
License Type Permanent license or 90-day trial version
Software Version Current version of the software running on the system
Serial Number Product serial number
Activation Status Whether the system is activated; indicates activated system, and
indicates it is not activated
Max Recording Ports Maximum number of recording ports supported by the system
Max Live Streaming Ports Maximum number of live streaming ports supported by the system
Max Streaming Sessions Maximum number of video-on-demand and live streaming sessions
supported by the system.
Base: 250.
Note: After purchasing and activating the license, the streaming
sessions capacity will be increased from 250 to 500.
Media Encryption Whether the AES encryption function of the system is activated.
This is a charged function. You can use it only after purchasing the
license and activating it.
Streaming without recording (no archive) Whether the streaming without recording function of the system is
activated.
Once this function is activated, the system performs live streaming
without recording and no archives left.
Timecode Watermark Whether the basic timecode watermark capability for transcoded mp4
on-demand files is activated. On-demand archives can be output with
basic timecode watermarking.
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System Initialization
Fast Configuration Wizard
.
The Fast Configuration Wizard pops up if Media Storage Settings is not configured, it gets you up and
running as soon as possible, all settings in the wizard can be changed later on under the various
configuration pages.
Step 1: Configure Media Storage Settings
By default, RealPresence Capture Server stores the files on a network file system if you enable it.
For configuration steps, refer to Configure Media Storage Settings.
Note: You need to click Next and save changes at the next step by clicking OK, otherwise the configured
settings will not be saved.
Step 2: Configure IP Settings
The RealPresence Capture Server system supports both IPv4 or IPv4 & IPv6 network communications. You
can configure parameters to be used for network communication, including system IP address, DNS server,
and NAT server.
For configuration steps, refer to To set IP:.
If you are done with configuration, click OK to save the changes.
Step 3: Product Activation
The basic system information is displayed here
.
For configuration steps, refer to Product Activation. As the Virtual Edition comes with a 90-day trial license,
you can use the Capture Server system without activating the license.
Step 4: Configure Signaling Settings
For H.323, if a gatekeeper is configured on your network, you can register RealPresence Capture Server to
the gatekeeper to simplify calling. A gatekeeper manages functions such as bandwidth control and
admission control. A gatekeeper also handles address translation, which allows you to make calls using
static aliases instead of IP addresses that may change each day.
If you make SIP calls, you can register RealPresence Capture Server to a SIP server to simplify calling.
For configuration steps, refer to Configure Signaling Settings
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System Initialization
Step 5: Configure System Time
You also can set the RealPresence Capture Server system time from the Fast Configuration Wizard
For configuration steps, refer to Set the System Time
Configure IP Settings through Console
By default, when a new RealPresence Capture Server is started, it obtains an IP address from the DHCP
server automatically. Follow the steps below to check the IP address assigned by DHCP server. You can
configure IP settings from either Capture Server system’s Console or Admin Portal.
To set the system IP address in the RealPresence Capture Server’s console:
1 Open the console of your RealPresence Capture Server.
2 The default console display is shown in the next illustration
3 The IP address displayed on console is shown in the above illustration, the default IP address is
https://192.168.1.254
4 If needed, modify the RealPresence Capture Server IP address in the Admin UI. See To change the
system’s initial IP settings from the Admin Portal:
5 Type Alt+F2 keys to go to the login screen.
6 Enter the user name and password (both are polycom by default).
7 Set RealPresence Capture Server a static IP or DHCP for LAN interface using Network
Settings command, refer to Network Settings for details.
Note: After you are finished with DHCP setting configuration, go to console and get the IP address
information assigned by DHCP server.
8 After you set the IP, the Capture Server system will ask if you want the changes, click Yes to reboot.
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System Initialization
Configure IP Settings through Admin Portal
The RealPresence Capture Server system supports both IPv4 or IPv4 & IPv6 network communications. You
can configure parameters to be used for network communication, including system IP address, DNS server,
and NAT server.
The RealPresence Capture Server system supports IPv6 system management.
To set IP:
1 Go to Configuration > IP Settings and configure the following settings:
Set IP Parameters
Parameter Description
Enable Network Separation Select this check box to route the management, streaming traffic and video call
traffic through LAN 1 and LAN 2 interfaces separately.
This offers higher security for the signaling data.
Obtain an IP Address
Automatically (DHCP)
Using the following IP
Address
Enable IPv6 Specify whether to enable IPv6 related functions.
Obtain an IP Address
Automatically (IPv6)
Using the following IP
Address (IPv6)
If you select this radio button, RealPresence Capture Server obtains an IPv4
address automatically via DHCP.
Note: Obtaining an IP address automatically is not recommended. For best results,
assign a static IP to RealPresence Capture Server.
• IP Address: the IP address of the system.
• Subnet Mask: the subnet mask of the system.
• Default IPv4 Gateway: the address of the interface to use for accessing the IPv4
gateway.
• Preferred DNS Server: the preferred DNS server address for the system to
resolve domain names.
• Alternate DNS Server: the alternate DNS server address for the system to
resolve domain names.
Specify whether to obtain the IPv6 address automatically using Stateless Address
Auto-configuration (SLAAC).
Note: Obtaining an IP address automatically is not recommended. For best results,
the system should be configured with a static IP address.
Select this option to manually configure a static IPv6 address:
• Link Local Address: Specify an address for link local communication.
Routers do not forward packets with link local addresses.
• Site Local Address: Specify an address for site local communication.
Routers do not forward packets with site local addresses.
• Global Address: Specify one or several address for communication with
external IPv6 networks. Separate several addresses with a comma (,).
• Default IPV6 Gateway: Specify the address of the interface to use for accessing
the IPv6 gateway.
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System Initialization
Enable ICMP V6 DAD Specify whether to enable Duplicate Address Detection (DAD) to ensure the IPv6
address set to the system is unique in the local network.
Enable ICMP Echo Specify whether to allow the system to respond to an ICMP (Internet Control
Message Protocol) echo request (Ping) sent from other devices in the network.
In some high-security environments, you may need to disable this option to protect
the system from Ping attacks.
MTU Specify the Maximum Transmission Unit (MTU) size.
LAN Speed Specify the speed or duplex modes for the LAN port. Select Auto to let the system
set the speed automatically.
Note: When setting the LAN port speed, contact your network administrator to
ensure that the switch link rate matches the system port speed.
NAT Public (WAN) Address Set the external IP address in Network Address Translation (NAT) environment.
NAT environments use private internal IP addresses for devices within the network,
while using one external IP address to allow devices outside the LAN to access
Capture Server Web Portal, view live streaming or VoD playback.
2 Configure the following general settings:
General System Network Parameters
Parameter Description
Host Name Specify the host name of the system.
Domain Specify the domain name of the system.
3 Click Add to add static routes. You need to enter the following information for each route:
Set Route Parameters
Parameter Description
Destination Specify the IP address of the destination network.
Gateway Specify the IP address of the gateway to access the destination network.
Subnet Mask Specify the subnet mask for the destination network.
4 Click OK. The system restarts to apply your changes.
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System Configuration
This section explains the functions used for system administration in detail.
Check System Status on Home
You can find real time system status and information on Home.
Signaling Connection
Shows connection information and recording status of the calls to and from video endpoint or MCUs with
this Capture Server. Click to expand detailed parameters information. The table below provides
parameters descriptions.
Signal Connection Parameters
Parameter Description
Far End Number The far end number used by the connection.
Start Time When the calls started.
Signaling Type H.323 or SIP.
Dial In/Out Whether the connection is incoming or outgoing.
VRR Number The VRR number used by the connection.
Live Streaming Whether the connection is performing live streaming.
Detail Additional information like VRR name, audio type, audio call rate, video type,
video call rate, etc.
Real Time Information Displays call address, audio packet loss, video resolution, video frame rate,
etc.
You can control the recording using the controls:
● : Start recording.
● : Pause recording.
● : Resume recording.
● : Stop recording.
● : End the connection.
You can dial out to connect the endpoint to record using Dial out to record.
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System Configuration
You can control the Quick Code playback using the controls:
● : Pause playback.
● : Resume playback.
● : Stop playback.
● : Start playback.
● : Fast backward playback.
● : Fast forward playback
● : End the connection.
You can control the RMX playback using the controls:
● : Pause playback.
● : Resume playback.
● : Stop playback.
● : Fast backward playback.
● : Fast forward playback
● : Change conference layout
● : End the connection.
System Information
Displays following system basic information:
● System name
● The current version of the software running on the system.
● The maximum number of recording ports and live streaming ports supported by the system.
● Recording ports and live streaming ports usage.
System Alerts
Shows the system alert information, for example, registration to primary gate-keeper failed, LAN2 failed to
acquire DNS automatically, IP address conflict for LAN1, CPU usage is too high, memory usage is too high,
NFS connection is lost, temperature is out of range, log size has reached the threshold value, etc.
Signaling Server Status
Displays gatekeeper registration status and SIP server registration status. When the H.323 registration is
successful, the system’s E.164 prefix and H.323 alias are displayed.
Hardware Status
The following table shows the indicators and the hardware status in general.You can check the following
status:
● Basic
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