SS35 & 35 ES Firmware/Hardware Update History .............................................186
6
Slide Scanner Repair Manual Table of Contents
Purpose of this Manual
This Repair Manual is intended as a training and reference guide for the Polaroid and
Polaroid-authorized technical personnel servicing the SS35/SS35 ES/SS35 PLUS slide
scanner's.
Organization of this Repair Manual
Scanner Overview. General information about scanner capabilities and applications.
Functional Description. Detailed explanations of various slide scanner components and
systems for help in diagnosing problems and performing other service.
Calibration and Adjustments. Procedures for checking slide scanner self-test (calibration)
or for solving problems detected by the LabView Tester or setup after component
replacement.
Parts Replacement. Step-by-step procedures for assembly and component level
replacement.
Diagnostics and Troubleshooting. Internal diagnostic software for help in diagnosing
scanner malfunctions. It also gives a detailed explanation of the provided LabView Tester
for help in diagnosing poor image quality.
Schematic Diagrams. Electronic schematics for use as troubleshooting and reassembly
aids.
Other Documents Required for Repair
Effective repair for the slide scanner's also requires familiarity with the following documents in
addition to this Repair Manual:
•SS35/SS35 ES/SS35 PLUS User Guides
•SS35/SS35 ES/SS35 PLUS Slide Scanner Repair Manual
•SS35/SS35 ES/SS35 PLUS Slide Scanner Parts Catalog
•EZ - SCSI Lite Software Manual (IBM and Mac versions)
•SS35/SS35 ES/SS35 PLUS Software Manual (IBM and Mac versions)
•LabView User's Guide
7
Slide Scanner Repair Manual Table of Contents
IMPORTANT SAFETY INSTRUCTIONS
When using the Slide Scanner, basic safety precautions should always be followed including the
following:
•Read and understand all instructions before using.
•Position the cord so that it will not be tripped over, pulled, or contact hot or sharp surfaces.
•If an extension cord is necessary, a UL recognized grounded cord with a rating at least
equal to that of the slide scanner should be used. Extension cords rated for less amperage
may overheat. Connect the slide scanner to a grounded outlet.
•Always turn the host computer OFF and then the slide scanner OFF before unplugging.
•Always unplug the slide scanner from the electrical outlet before cleaning and servicing and
when not in use. Never pull the cord from the outlet. Grasp and pull the plug from the outlet
to disconnect.
•Do not disassemble the slide scanner, but take it to a qualified service person when service
or repair work is required. Incorrect assembly can cause electrical shock when the slide
scanner is used subsequently.
This section of the Repair Manual gives an overview of the SprintScan 35, the SprintScan 35
ES, and the SprintScan 35 PLUS slide scanner. It only provides the necessary information
pertaining to features and specifications for each slide scanner.
For detailed information pertaining to setting up the slide scanner, installing and starting their
software, assigning SCSI ID's and checking SCSI connections, scanning transparencies, and
using application software, refer to the applicable slide scanner User Guide.
The slide scanners are desktop, fixed-format, high-speed 35 mm transparency film scanners,
capable of scanning positive and negative media, mounted and unmounted transparencies and
unmounted transparency filmstrips.
Each system (Figure 1-1) consists of a:
•Slide Scanner
•Power Cord
•SCSI cable with 25-pin and 50-pin connector ends
•SCSI terminator (Supplied only with SprintScan 35 ES)
•SprintScan software diskette
•Adaptec AT-to-SCSI Host Adapter with EZ-SCSI Lite application diskette anddocumentation (Windows version only)
•Adobe PhotoDeluxe CD (Mac/Windows)
•Filmstrip carrier for negative strip or unmounted slide film
11
Slide Scanner Repair Manual Scanner Overview
Applications
Table 1-1 indicates a partial list of applications for each slide scanner. For a more detailed list
of applications for each slide scanner, refer to the applicable slide scanner User Guide.
Table 1-2 list and describes the features of the slide scanners (Figure 1-2).
Table 1-2. Slide Scanner Features
FeatureDescription
Power LED IndicatorThis green LED indicator lights to indicate when the
slide scanner power is turned on.
Note:During power-up the slide scanner initiates its
self-test mode.
Ready LED IndicatorThis yellow LED indicator lights to indicate when the
slide scanner is ready to operate (passed power up
self-test).
Notes:•This indicator continually blinks while the
slide scanner cycles through its self-test.
•Upon completion, this indicator lights steady
to indicate that the slide scanner is ready to
operate.
Top Access SlotThe top access slot is used when scanning 35 mm slide
transparencies.
Side Access SlotThe side access slot is used when scanning unmounted
slides and 35 mm filmstrips using the filmstrip carrier
included in the accessory kit.
Filmstrip CarrierIncluded with the accessory kit.
Used to scan a 35 mm negative strip or an unmounted
slide. Supports 35 mm filmstrips from 1 - 6 frames.
Release ButtonThis button is used to release the front cover when
replacing the lamp. (Spare lamp located inside front
cover.)
Power On/Off (1/0) SwitchThis switch turns the slide scanner power on or off. The
green Power LED lights to indicate that the slide scanner
is turned on.
14
Slide Scanner Repair Manual Scanner Overview
Table 1-2. Slide Scanner Features (Cont'd)
FeatureDescription
Power ReceptacleStandard receptacle with ground.
Power CordStandard cord with ground.
Power Fuse ReceptacleThe fuse receptacle contains two fuses: active and
(SS35 Only)spare.
The active fuse protects the slide scanner's electronics
from any sudden surges or overloads.
Note:If the active fuse fails (blows), always attempt to
find out the cause of the malfunction before
replacing the blown fuse with the provided spare.
Replace the spare fuse with a new one as
soon as possible.
Power FuseNot user accessible. Located on power supply PC
(SS35 PLUS)board.
SCSI ID Selector/IndicatorThe slide scanner's SCSI ID is preset at the factory
to 6.
SCSI ID position 7 is reserved for the SCSI adapter to
which the SCSI device(s) are connected.
Note:DO NOT change this value unless other SCSI
devices are attached to the slide scanner and
one of them is assigned to SCSI value 6.
If the preset SCSI value must be changed, refer
to the applicable slide scanner User's Guide for
detailed instructions on how to change the slide
scanner's SCSI value.
15
Slide Scanner Repair Manual Scanner Overview
Table 1-2. Slide Scanner Features (Cont'd)
FeatureDescription
SCSI ReceptaclesSS35/SS35 ES: (Top and Bottom)
Two (2) 50-pin standard SCSI receptacles.
SS35 PLUS:
One (1) 50-pin standard SCSI receptacle.
One (1) 25-pin standard SCSI receptacle.
SCSI CableThis cable (25-pin and 50-pin connector ends) connects
th eslide scanner to the host computer.
Note:The 50-pin end of the SCSI cable connects to the
top SCSI receptacle. The 25-pin end of the SCSI
cable connects to the 25-pin SCSI port at the
rear of the host computer (Adaptec AT-to-SCSI
Host Adapter port for Windows version).
SCSI TerminatorSS35/SS35 ES:
SCSI terminator connects to the bottom receptacle.
SS35 PLUS:
SCSI terminator built in. To activate SCSI terminator,
set SCSI terminator switch to its ON position.
Notes: • To function properly, a SCSI chain must be
terminated at each end.
• The Adaptec AT-to-SCSI Host Adapter for
Windows version is internally terminated, which
means that it is the first one of the required
terminators.
• If the slide scanner is the only SCSI device to
be connected to the host computer, connect the
SCSI terminator to the bottom SCSI receptacle.
For SS35 PLUS turn on the terminator switch.
16
Slide Scanner Repair Manual Scanner Overview
Table 1-1. Scanner Features (Cont'd)
FeatureDescription
SCSI Terminator
(Cont'd)Warning:If the slide scanner is being added to an
existing SCSI device chain, make sure that
only two SCSI terminators (internal or
external) exist in the SCSI device chain.
More than two SCSI terminators in the SCSI
device chain can damage the host computer
or the devices.
Adaptec AT-to-SCSIThis adapter provides the interface through which the
Host Adapterslide scanner and host computer communicate.
(Windows Version ONLY)
Notes: • The adapter is preset at the factory for default
interrupts and port address values.
• Host adapter not included with all models
EZ-SCSI Lite SoftwareIncluded with the Adaptec AT-to-SCSI Host Adapter.
(Windows Version ONLY)
This software application is used to configure the host
computer for the SCSI adapter. It also provides
additional driver files for the SCSI interface.
Notes: • The host computer must always be restarted
after the EZ-SCSI Lite software is installed.
• If necessary, contact Adaptec for latest version
drivers. Drivers can be downloaded from
Adaptec's website at:
http://www.adaptec.com
17
Slide Scanner Repair Manual Scanner Overview
Table 1-1. Scanner Features (Cont'd)
FeatureDescription
SprintScan 35 SoftwareIncluded with the slide scanner.
This software includes the SprintScan application and the
Scanner Control Panel which is a TWAIN source driver.
Note:TWAIN is a software protocol that allows
applications to use image-acquisition devices,
such as the SprintScan 35 Slide Scanner and
other image digitizers.
The software allows the scanned image to be
manipulated. Manipulation includes rotating,
cropping, zooming, re-sizing, and changing the
output image. For more detailed information
pertaining to image manipulation refer to the
applicable slide scanner User's Guide.
Adobe PhotoDeluxeThis software application allows the scanned image to
be manipulated. Manipulation includes rotating, cropping,
zooming, re-sizing, and changing the output image. For
more detailed information pertaining to image manipulation
refer to the applicable slide scanner User's Guide.
18
Slide Scanner Repair Manual Scanner Overview
Front
Rear
Ready
LED Indicator
Power
LED Indicator
Polaroid SprintScan 35
Release
Button
Top
Access Slot
SCSI
ID Selector
Side
Access Slot
Power
Receptacle
SCSI Receptacles
SS35/SS35 ES
SS35 PLUS
(Top and Bottom)
Terminator Switch
Power On/Off
(1/0) Switch
SCSI
Power On/Off
(1/0) Switch
Fuse
Receptacle
Fan
SCSI Receptacles
(Top and Bottom)
SCSI
ID Selector
Power
Receptacle
Fan
Figure 1-2. Slide scanner features
19
Slide Scanner Repair Manual Scanner Overview
Specifications
Physical:
Dimensions-5 x 7 x 10 inches (13 x 18 x 26 cm)
Weight-approximately 5.5 pounds (2.5Kg)
35mm Slides, Unmounted-Landscape orientation only (Used with filmstrip carrier)
Filmstrips-35 mm filmstrips, unmounted, in lengths of
Scanning:
Time-Under 30 seconds
Resolution-127 dpi - 2700 dpi
Maximum Scan Area-36 mm x 24 mm or 24 mm x 36 mm
1- to - 6 frames (Used with filmstrip carrier)
20
Slide Scanner Repair Manual Scanner Overview
Host Computer Platforms:MacintoshIBM PC or Equivalent
Operating Systems
Hardware Requirements
RAM
Monitor
Digitized Image
Formats
- System 7.1 or higherMS Windows 3.1 or higher,
Windows 95, Windows NT 4.0
- Power PC Mac, Mac II,Minimum 386SX @16Mhz
Quadra or Centris withRecommended 486 @ 33Mhz
floating pointwith floating point
co-processorco-processor
- Recommended: 24 MBRecommended: 24 MB
- VGA Color Monitor andVGA Color Monitor and
Video CardVideo Card
Recommended: True Color Recommended: True Color
Video Card (24-bit color)Video Card (24-bit color)
with at least 800 x 600with at least 800 x 600
resolutionresolution
- TIFF, PICT, RAWTIFF, PCX, GIF, BMP,
TGA, JPG
Software: (Included with Slide Scanner)
Diskettes/CD- Adobe PhotoDeluxeSprintScan 35 for Windows 3..x
Version 2.5.1 or LaterSprintScan 35 for windows 95
- SprintScan 35 ES/PLUSAdaptec AT-to-SCSI Host
Adapter with EZ-SCSI Lite
- Apple Shared Library(Not included with all Models.)
(Required for Non-Power PC's.)
21
Slide Scanner Repair Manual Scanner Overview
Operation
The following operational flow diagrams (Figures 1-3 through 1-6) briefly describe how to setup
the slide scanners, install and start their software, assign their SCSI ID value, and scan a
mounted or unmounted 35 mm transparency using the SprintScan 35 application software.
Each operational flow diagram is intended to be used only as a Quick reference for the repair
person. For detailed information pertaining to the information in each operational flow diagram
(setting up the slide scanner, installing and starting its software, assigning its SCSI ID and
checking the SCSI connection, and scanning a 35 mm transparency using SprintScan, refer to the
applicable slide scanner User's Guide.
Setting Up the Slide Scanner
Windows Version
SS35/SS35 ES
Connect
SCSI Terminator
to Scanner
Install
Adaptec SCSI
Adapter to Host
Assign /Select
SCSI ID
Connect
Scanner to Host
2
1
SS35 PLUS
Turn On
SCSI Terminator
Switch
Mac Version
Set to 6
2
Notes: 1 - If host already has a SCSI adapter, add slide scanner to SCSI chain.
2 - If slide scanner is only, or last device, in SCSI chain.
DO NOT CONNECT SS35 ES SLIDE SCANNER TO SCSI CHAINS
WITH HARD DRIVES (Applies to PC, only and slide scanners with
firmware version 1.02 or lower).
Figure 1-3. Setting up slide scanner
Turn On Scanner,
then Host
22
A
Slide Scanner Repair Manual Scanner Overview
Installing the Software
Windows Version
Install Adaptec
EZ-SCSI Lite/EZ-SCSI
Software
EZ-SCSI Lite/EZ-SCSI:
• Configures host computer
for SCSI adapter
• Provides additional driver
files for SCSI interface
SprintScan:
• Provides Scanner Control
Panel
• Provides additional driver
files for SCSI interface
A
Reboot
Host
Install
Applicable
SprintScan 35
Software
Mac Version
Install
Adobe PhotoShop
Software
Adobe Photoshop:
• Automatically transfers
final scans into Adobe
PhotoShop
• Provides digitized image
manipulation
Figure 1-4. Installing sprintscan 35 software
Reboot
Host
Check
SCSI
Connection
Turn Off Host,
then Scanner
23
B
Slide Scanner Repair Manual Scanner Overview
Starting the Software
Windows Version
Click on
Adobe PhotoShop
Click on
File Menu
Click on
Import
Select
Twain_32 Source,
then SprintScan 32-Bit
1
B
Turn On Scanner,
then Host
Mac Version
Click on
Adobe PhotoShop
Click on
File Menu
Click on
Import/Acquire
Select
SprintScan 35...
Click on File Menu
Select
Twain_32
Note: 1 - Required for first scan only.
Figure 1-5. Starting sprintscan 35 software
Scanner Control Panel
Displays
Scan
Slide/Film Strip
C
24
Slide Scanner Repair Manual Scanner Overview
Scanning the Slide/Film Strip
C
Scan
Scan
Mounted Slide
Insert
Mounted Slide
into Scanner
Top Slot
Unmounted
or
Film Strip
Open Carrier
Scan
Slide/Film Strip
Place
Unmounted Slide
or
Film Strip
into Carrier
Insert
Carrier into
Scanner
Right-Side Slot
Note: Refer to the applicable slide scanner User's Guide for information pertaining to
scanning a mounted slide, unmounted slide or film strip.
Figure 1-6. Scanning a slide/film strip
25
Slide Scanner Repair Manual Scanner Overview
Self-Check Routines
The slide scanner provides two internal self-check software routines that are used to
automatically check (verify) its operation. The two internal self-check software routines are:
•Self-Test (Power-Up)
•Calibration
Self-Test (Power-Up) Routine
When the slide scanner is turned on, the self-test (power-up) routine is automatically invoked.
This routine checks and verifies the following operations:
•Initializes all system electronics (image sensor and main controller PC boards).
•Finds calibration window (Transporter moves shutter to its calibration window
position and stops.)
Note:If the calibration window position can not be found, the transporter moves
to its top position and then returns the shutter to what it thinks is the correct
position.
Refer to the simplified flow diagram shown in Figure 1-7 for the necessary steps to self-test the
slide scanner during power-up.
Upon completion (passed self-test), the transporter returns to its home position and the Ready
LED lights steady to indicate that the slide scanner is ready to operate.
Notes:•If the yellow Ready LED continually blinks, the slide scanner failed its self-test.
Run the LabVIEW IPT test to determine why the slide scanner failed its
self-test . (Refer to the applicable LabVIEW test in Section 5 of this Repair
Manual for detailed instructions on how to run the LabVIEW test procedure.)
•If the yellow Ready LED does not light after the self-test is performed, turn off
the slide scanner (power-down), wait approximately 10 seconds and then
power-up again.
Causes of self-test (power-up) failure are usually due to a defective EEPROM, incorrect
EEPROM data, the inability to find the calibration window, or a blown SCSI terminator fuse.
Refer to Section 5 in this Repair Manual for self-test errors.
26
Slide Scanner Repair Manual Scanner Overview
Self-Test
Initializes (Resets)
System
Electronics
Filter
Wheel
**
TransporterSCSI
A/D
Converters
*
ASIC's
*
*
Ready LED
Continually Blinks
Self-Test
Failed
Run LabVIEW Test
(See Section 5 for Details)
Transporter
Seeks Calibration
Window
Self-Test
Completed
*
*
Ready LED
Lights Steady
Self-Test
Passed
*For SS35 PLUS, self-test of these components only occurs after the host software downloads (initializes) programmable code.
** Filter Wheel used only on early SprintScan Models.
Figure 1-7. Self-Test simplified flow diagram
27
Slide Scanner Repair Manual Scanner Overview
Calibration
For SS35/SS35 ES slide scanners, the first calibration is performed at the first requested scan.
It is also performed when the slide scanner detects a specified amount of drift in the lamp or
front end during subsequent scans. The SS35 PLUS performs a full calibration before each
scan.
Refer to Figure 1-8 for a simplified flow diagram of the SS35/SS35 ES slide scanner calibration
routine and to Figure 1-9 for a simplified flow diagram of the SS35 PLUS slide scanner
calibration routine.
Upon completion (passed calibration), the Ready LED indicator lights steady to indicate that the
slide scanner is ready to operate.
Note:The Ready LED indicator continually blinks while the slide scanner cycles through its
calibration.
The following types of adjustments occur during the first calibration:
•Base line integration time to ensure a minimum signal and mitigation of saturation
•Analog gain and offset for base line neutral settings
•Digital uniformity offset calibration
•Digital uniformity gain calibration
•Bad pixel identification
Subsequent scans may require additional analog gain and offset and/or integration time
adjustments to accommodate white points requested by the host or film tables, as a function of
the specific calibration algorithms.
A drift check is also performed with each scan to verify the stability of the front end. Each
calibration that requires a significant change in the front end settings necessitates a
recalculation of the digital uniformity offset correction during the actual scan.
Causes of calibration failure are usually due to a defective lamp, obstructions in the optical path,
a defective sensor (CCD) PC board, a defective main controller PC board, a defective filter, or
a misaligned filter wheel (Original SS35 only).
Refer to Section 5 in this Repair Manual for a detailed list and definition of all calibration type
errors.
28
Slide Scanner Repair Manual Scanner Overview
SS35/SS35 ES
Calibration Routine
Start
First Scan
Calibrate
Check and adjust, if
necessary:
• Base line integration time
to ensure a minimum signal
and mitigation of saturation
• Analog gain and offset for
base line neutral settings
• Digital uniformity
offset calibration
• Digital uniformity
gain calibration
Start
Subsequent Scans
Check
Drift in Lamp
or
Front End
Fail
Pass
• Bad pixel identification
• Drift test
Calibration
Completed
Fail
Ready LED
Continually Blinks
No Scan
Run LabVIEW Test
(See Section 5 for Details)
Pass
Ready LED
Lights Steady
Figure 1-8. Calibration simplified flow diagram
Scan
29
Slide Scanner Repair Manual Scanner Overview
SS35 PLUS Calibration
Routine
Start Scan
Calibrate
Check and adjust, if
necessary:
• Base line integration time
to ensure a minimum signal
and mitigation of saturation
• Analog gain and offset for
base line neutral settings
• Digital uniformity
offset calibration
• Digital uniformity
gain calibration
• Bad pixel identification
• Drift test (lamp/front end)
Fail
Ready LED
Continually Blinks
No Scan
Run LabVIEW Test
(See Section 5 for Details)
Calibration
Completed
Pass
Ready LED
Lights Steady
Scan
Figure 1-9. Calibration simplified flow diagram
30
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