PLANET IPX-1500 User Manual

Internet Telephony /PBX System

IPX-1500

User’s manual

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Revision

User’s Manual for PLANET Internet Telephony PBX system:

Model: IPX-1500

Rev: 1.0 (April 2005)

Part No. EM-IPX1500V1

TABLE OF CONTENTS

Chapter 1 Introduction.......................................................................................................................... 5

Overview........................................................................................................................................ 5

Package Content........................................................................................................................... 6

Physical Details ............................................................................................................................ 6

LED Display & Button ............................................................................................................ 7

Physical Interfaces ................................................................................................................. 7

Chapter 2 Preparations & Installation ................................................................................................. 9

Physical Installation Requirement .............................................................................................. 9

Administration Interface .............................................................................................................11

LAN/WAN Interface quick configurations..............................................................................11

Web configuration access:....................................................................................................11

Preparation before beginning web administration on IPX-1500............................................ 12

Checking TCP/IP settings on Windows 95/98 ..................................................................... 12

Checking TCP/IP settings on Windows NT.......................................................................... 14

Checking TCP/IP Settings - Windows 2000:........................................................................ 17

Checking TCP/IP Settings - Windows XP ............................................................................ 19

LAN IP address configuration via web configuration interface ............................................ 21

WAN IP address configuration via web configuration interface ........................................... 21

Internet Access Setup .......................................................................................................... 22

Chapter 3 Network Service Configurations...................................................................................... 24

Configuring and monitoring your IPX-1500 from web browser............................................. 24

Overview on the web interface of IPX-1500 ........................................................................ 24

Manipulation of IPX-1500 via web browser ......................................................................... 24

LAN/WAN Configuration ...................................................................................................... 26

DHCP Server Configuration................................................................................................. 30

Internet Sharing.................................................................................................................... 31

Advanced Internet Configuration ......................................................................................... 31

Firewall Configuration .......................................................................................................... 38

QoS Configuration ............................................................................................................... 39

DDNS ................................................................................................................................... 42

VPN Configuration ............................................................................................................... 43

Chapter 4 Telephone Service Configurations .................................................................................. 46

IPX-1500 Telephony Functions.................................................................................................. 46

System ................................................................................................................................. 46

PBX Configuration ............................................................................................................... 48

Co/Extension line Configuration........................................................................................... 52

Toll Table .............................................................................................................................. 58

H.323 Configuration ............................................................................................................. 59

Calling party configuration ................................................................................................... 61

VoIP & PSTN........................................................................................................................ 63

VoIP user.............................................................................................................................. 65

Chapter 5 Voice communication samples................................................................................ 66

Default Configuration ........................................................................................................... 66

IPX-1500 to IPX-1500 .......................................................................................................... 67

IPX-1500 to VIP-FXS ........................................................................................................... 69

IPX-1500 to VIP-FXO........................................................................................................... 71

VIP-FXO to IPX-1500........................................................................................................... 74

Keypad operations in IPX-1500 ................................................................................................. 76

Appendix A IPX-1500 Specifications...................................................................................... 85

Chapter 1 Introduction

Overview

IPX-1500 is a full function PBX system with extra built-in features like auto-attendant; voicemail,

The IPX-1500 not only inherits from the same features in IPX-1000 (auto-attendant, voicemail ….etc.),

but also enhances superior features, such as voicemail-to-mail, IP extension, and call conferencing.

Conventional telephony features, such as auto attendant, voicemail with personal greeting message,

automatic roll over, call forwarding, CO line usage logging, and toll restriction are now able to be

applied to the IP extensions in IPX-1500, you may integrate IP phones as the extension in your office.

The IPX-1500 not only maintains the existing telephony system, but also introduces the new

infrastructure into the communication field. VoIP functions are transparently integrated with

conventional telephony functions in the IPX-1500 design, and a uniform user interface is provided for

both conventional and VoIP functions. More than these, the IPX-1500 provides router service, IP

sharing (NAT), firewall, VPN, DHCP server and QoS support to meet all the network demands in your

office network. The VPN feature in IPX-1500 can help corporation users to establish secure, distributed

inter-office voice communications.

It provides a solid, uniform platform for both voice communications as well as network communications.

Built on state-of-the-art embedded technology, IPX-1500 offers a seamlessly integrated solution for the

telecommunication needs of modern times. Its versatile and expandable design makes IPX-1500 an

ideal choice for companies of small to medium sizes.

PBX Function

• IPX-1500 provides 8 CO lines (FXO interface, also called outside lines or trunk lines), 16 extension

lines (FXS interface, also called inside lines or station lines), and the newly introduced IP extension

to bring the Maximum convenience and functionality for your office communication network. All the

physical telephony ports in the IPX-1500 are analog with no special and proprietary hardware

limitations for connections.

• Based on the distributed network architecture, you may combine the PLANET IPX-1000, IPX-1500,

and the IP phones to the total solution for your communication network. The IPX-1000 can be

installed in the branch office and communicate with the IPX-1500 in the head quarter. You can call

a remote extension in the branch by dialing a simple extension number as if you are dialing a local

extension

• IPX-1500 does not utilize the network for conventional telephony functions; therefore it adds no

load to the network and is not subject to network conditions/failures.

VoIP Functions

IPX-1500 provides 4 VoIP resources as standard, VoIP functions are transparently integrated with

conventional telephony functions in the IPX-1500 design, and a uniform user interface is provided for

both conventional and VoIP functions.

Advanced Internet Functions

IPX-1500 provides advanced Internet service:

• DHCP server. Dynamic Host Configuration Protocol provides a dynamic IP address to PCs and

other devices upon request.

• PPPoE. The Internet (WAN port) connection supports PPPoE (PPP over Ethernet), as well as

Direct Connection type services.

• Virtual DMZ. The DMZ (DeMilitarized Zone) feature will allow un-restricted bi-directional traffic

passed through IPX, this will bring great convenience while configuring Internet applications

• VPN Tunneling support. Provides an easy-to-follow configuration interface to quickly setup the

common VPN deployment scenarios between each of the machines to minimize support

requirements.

Package Content

The contents of your product should contain the following items:

IPX-1500 unit

Power adapter

Quick Installation Guide

User’s Manual CD

RJ-45 cable x 1

RJ-45 connecting cable / splitter x 6

Physical Details

Front Panel of IPX-1500

Rear Panel of IPX-1500

LED Display & Button

Indicator Color Activity Indication

PWR

 80V

 24V

LAN

 10/ACT

 100/ACT

WAN

 10/ACT

 100/ACT

LINE

Voice Channels

1-8

Extension

Voice Channels

1-16

Green

Orange

Green

Orange

Green Off

Blinking

Power is supplied to the gateway.

Data is presented on LAN.

The gateway is connected to LAN.

Data is presented on WAN.

The gateway is connected to WAN.

The line is idle.

The line is being used.

The line is ringing.

The line is idle.

The line is being used.

The line is ringing.

LCD Front Panel

▼: Select Forward ▲: Select Backward

ENTER: Enter selection menu ESC: Escape

ÍNote

Default LCD menu password: 1234

Physical Interfaces

IPX-1500 is equipped with a WAN interface with 10/100 Mbps auto-negotiation capability, 8 LAN

Ethernet ports with 10/100 Mbps auto-negotiation, auto-MDI/MDI-X capability. In addition to the

LAN/WAN Ethernet interface ports, there is a 9-pin RS-232 interface port, four RJ-11 telephony

interface ports on the rear panel. Their functions are described below:

Port Label Function

RJ-45

9-pin RS-232

RJ-45 (Line1~8)

RJ-45 (TEL1~16)

LAN

WAN

Console

LINE

Extension

Connecting IPX to a 10/100 Mbps Ethernet network

Connecting IPX to a 10/100 Mbps Ethernet network / xDSL

/Cable modem for Internet access

Factory use.

Please use the splitter to connect to the LINE1 / 2 on the

front panel, then connect the PSTN analog line/CO line.

Each RJ-45 interface can be split into 4 RJ-11 lines.

Please use the splitter to connect to the Extension 1 to 4

on the front panel, then connect the analog telephone

sets. Each RJ-45 interface can be split into 4 RJ-11 lines.

Chapter 2

Preparations & Installation

Physical Installation Requirement

• Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45

connectors.

• TCP/IP protocol must be installed on all PCs.

For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable modem (for

WAN port usage)

1. Choose an Installation Site

Select a suitable place on the network to install IPX-1500.

Ensure IPX-1500 and the DSL/Cable modem are powered OFF.

2.Connecting to LAN

Using UTP cables, connect all your LAN devices (PC, NB, HUB, switch…) to the LAN ports on the

IPX-1500. The corresponding “LAN” light(s) on the front panel will turn on. Wait a minute or two for all

LAN devices to establish links with the IPX-1500. The network related installation is now complete and

you should be able to access the Internet.

3. Connect WAN Cable

Connect the DSL or Cable modem to the WAN port on IPX-1500. Use the cable supplied with your

DSL/Cable modem. If no cable was supplied, use a standard cable.

Using a UTP cable, connect the LAN port on the ADSL/cable modem to the WAN port on the IPX-1500.

Turn on the ADSL/cable modem and make sure its READY light is on steadily. If the READY light keeps

blinking, contact your Internet service provider (ISP) and fix the problem before going to the next step.

If the connection is made properly, the “WAN” light on the front panel will turn on.

4.Connecting power

• Plug the power supply into the IPX-1500.

• Plug the power cord into a power outlet. Three lights (“PWR”, “24V”, and “80V”) on the front

panel will turn on, indicating that the system is up and running.

5. Check the LEDs

• The PWR LED should be ON.

• For each LAN (PC) connection, the LAN LNK/ACT LED should be ON (provided the PC is also

ON.)

• The WAN LED should be ON.

6. Connecting to the telephony devices

• Connecting to PSTN/CO line

Please find the splitter in the IPX-1500 package. Each splitter can divide/join 4 RJ-11

lines. Connect CO line(s) to the splitter first, and then use the splitter cable to connect

the IPX-1500’s line 1 and/or line 2 interface. The Line 1 to 8 LED shoul light(s) to reflect

the actual connected CO/PSTN lines

• Connecting to Telephone

Please find the splitter in the IPX-1500 package. Each splitter can divide/join 4 RJ-11

lines. Connect the splitter to the IPX-1500 first, and then RJ-11 cable to connect the

analog telephone sets. The taotal amount of anlog extension support in IPX-1500 is 16

analog extensions.

The “Extension” interface on the IPX-1500 CANNOT be used

ÍNote

to connect to the PSTN line. Connection of incorrect

telephony devices to the ports can cause permanent damage

to telephony interface and/or IPX.

Administration Interface

PLANET IPX-1500 provides GUI (Web based, Graphical User Interface) for machine management and

administration.

LAN/WAN Interface quick configurations

PLANET IPX-1500 comes with two defaults IP address, default LAN side IP address is “192.168.0.1”,

and default WAN side IP address is “172.16.0.1”. You may use any PC to connect to the LAN port of

IPX-1500 to start machine administration.

L Hint

In general cases, the LAN IP address is the default gateway of LAN side workstations for Internet access, and the WAN IP of IPX-1500 is the IP address for remote calling party to connect with.

Web configuration access:

To start IPX-1500 web configuration, you must have one of these web browsers installed on computer

for web management

• Netscape Communicator 4.03 or higher

• Microsoft Internet Explorer 4.01 or higher with Java support

Default LAN interface IP address of IPX-1500 is 192.168.0.1. You may now open your web browser,

and insert http://192.168.0.1 in the address bar of your web browser to logon IPX-1500 web

configuration page.

IPX-1500 will prompt for sign in User Name / Password, please enter: admin / 123 to continue machine

Web Management.

Default WAN interface IP address of IPX-1500 is 172.16.0.1. You may now open your web browser, and

insert http://172.16.0.1 in the address bar of your web browser to logon IPX-1500 web configuration

page.

IPX-1500 will prompt for sign in User Name and Password, please enter: admin / 123 to continue

machine Web Management.

ÍNote

Please locate your PC in the same network segment (192.168.0.x) of IPX-1500. If you’re not familiar with TCP/IP, please refer to related chapter on user’s manual CD or consult your network administrator for proper network configurations.

Preparation before beginning web administration on IPX-1500

In this section, we’ll introduce steps of how to setup a PC to communicate with IPX-1500 and Internet

access related parameters through TCP/IP protocol configuration.

Before starting web browser to connect to IPX-1500, please check TCP/IP configurations on PC: the

PC must be configured either as a DHCP client and or fixed IP allocation on the intranet or Internet.

After ensuring TCP/IP configuration on the managing workstation, you may connect to web

administration page of IPX-1500 either from intranet, or Internet

Following are guidelines of setting up TCP/IP configurations on different OS platform

Checking TCP/IP settings on Windows 95/98

If there is no TCP/IP installed on your Windows 95 or Windows 98, you must add the protocol and

change the settings on your PC.

Step 1 Open the Control Panel, and double-clicking the Network icon. The Network window appears

Step 2 If TCP/IP protocol shown in the network window, please continue to the next step. If it is not

shown, please add TCP/IP protocol support as follows:

a. Clicking Add.

b. Double-clicking Protocol in the Select Network Component Type window, then the

Select Network Protocol window appears.

c. Choose Microsoft for the manufacturer.

d. Choose TCP/IP for the network protocol.

e. Clicking OK, and the Network window appears.

Step 3.1 Change the TCP/IP settings to use DHCP as follows (DHCP environment):

a. Double-clicking the first TCP/IP cable icon. The TCP/IP Properties window appears.

b. Verify that the IP Address tab has Obtain an IP address automatically selected and

that the IP Address and Subnet Mask fields are grayed out.

Step 3.2 Change the TCP/IP settings to use DHCP as follows (Fixed IP allocation):

If there is no DHCP server in your network, please consult your network administrator the TCP/IP parameters of your PC, and insert the obtained data in IP address tab. To access different IP segment (for example, from LAN to Internet), you will need to assign the gateway and DNS (for Internet access) in your PC.

Step 4 Add the DNS server given to you by your ISP or network administrator:

a. Clicking the DNS Configuration tab.

b. Clicking Enable DNS.

c. Enter your host name in the Host field.

d. Enter your domain name in the Domain field.

e. Enter the IP address of the DNS server in the DNS Server Search Order field.

f. Clicking Add. The IP address displays in the window below the field.

Step 5 Clicking OK, and reboot machine to make the modifications effective in your PC.

Checking TCP/IP settings on Windows NT

Obtain an IP address from a DHCP Server

Select Control Panel - Network, and, on the Protocols tab, select the TCP/IP protocol, as shown

below.

Windows NT4.0 - TCP/IP

a) Clicking the Properties button to see a screen like the one below.

Windows NT4.0 - IP Address

b) Select the network card for your LAN.

c) Select the appropriate radio button - Obtain an IP address from a DHCP Server or

Specify an IP Address, as explained.

Specify an IP Address

If your PC is already configured with an IP address, check with your network administrator before

making the following changes.

a) The Default Gateway must be set to match your network environment. To set this:

• Clicking the Advanced button on the screen above.

• On the following screen, clicking the Add button in the Gateways panel, and enter gateway IP

address, as shown below.

• If necessary, use the Up button to make the inserted on the first entry in the Gateways list.

Windows NT4.0 - Add Gateway

b) The DNS should be set to the address provided by your ISP, as follows:

• Clicking the DNS tab.

• On the DNS screen, shown below, clicking the Add button (under DNS Service Search Order), and

enter the DNS provided by your ISP.

Windows NT4.0 – DNS

Checking TCP/IP Settings - Windows 2000:

Select Control Panel - Network and Dial-up Connection.

a) Right - clicking the Local Area Connection icon and select Properties. You should see a screen

like the following:

Network Configuration (Win 2000)

b) Select the TCP/IP protocol for your network card.

c) Clicking on the Properties button. You should then see a screen like the following.

TCP/IP Properties (Win 2000)

Ensure your TCP/IP settings are correct with one of the following description.

Using DHCP

To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows

setting. If your networking environment is a DHCP environment, Using this option is recommended.

Restart your PC to ensure it obtains an IP Address from DHCP server.

Using a fixed IP Address ("Use the following IP Address")

If your PC is already configured, check with your network administrator before making the following

changes.

• Enter gateway IP address obtained from network administrator in the Default gateway field and

clicking OK. If the DNS Server fields are empty, select Use the following DNS server addresses, and

enter the DNS address obtained from network administrator or addresses provided by your ISP, then

clicking OK.

Checking TCP/IP Settings - Windows XP

Select Control Panel - Network Connection.

a) Right - clicking the Local Area Connection icon and select Properties. You should see a screen

like the following:

Network Configuration (Windows XP)

b) Select the TCP/IP protocol for your network card.

c) Clicking on the Properties button. You should then see a screen like the following.

TCP/IP Properties (Windows XP)

Ensure your TCP/IP settings are correct with one of the following description.

Using DHCP

To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows

setting. If your networking environment is a DHCP environment, Using this option is recommended.

Restart your PC to ensure it obtains an IP Address from DHCP server.

Using a fixed IP Address ("Use the following IP Address")

If your PC is already configured, check with your network administrator before making the following

changes.

Enter gateway IP address obtained from network administrator in the Default gateway field and clicking OK. If the DNS Server fields are empty, select Use the following DNS server addresses, and enters the DNS address obtained from network administrator or addresses provided by your ISP, then clicking OK.

LAN IP address configuration via web configuration interface

Execute your web browser, and insert the IP address (default: 192.168.0.1) of IPX in the adddress bar.

After logging on machine with username/password (default: admin / 123), browse to “LAN/WAN

Configuration” --> “LAN configuration” menu:

The LAN information Parameter Description of IPX-1500

IP LAN IP address of IPX-1500

Default: 192.168.0.1

Subnet mask LAN mask of IPX-1500

Default: 255.255.255.0

WAN IP address configuration via web configuration interface

Execute your web browser, and insert the IP address (default: 172.16.0.1) of IPX in the adddress bar.

After logging on machine with username/password (default: admin / 123), browse to “LAN/WAN

Configuration” --> “WAN configuration” menu, you will see the configuration screen below:

Internet Access Setup

• When WAN interface of IPX-1500 is properly configured, with default Windows TCP/IP settings, no

changes need to be made on LAN side PC for Internet access.

• If using a specified (fixed) IP address on your PC, refer to the user manual for details of the required

changes:

• The Gateway must be set to the IP address of IPX-1500

• The DNS should be set to the address provided by your ISP.

For Windows 9x/ME/2000

 Select Start Menu - Settings - Control Panel - Internet Options.

 Select the Connection tab, and clicking the Setup button.

 Select "I want to set up my Internet connection manually, or I want to connect through a local

area network (LAN)" and clicking Next.

 Select "I connect through a local area network (LAN)" and clicking Next.

 Ensure all of the boxes on the following Local area network Internet Configuration screen are

unchecked.

 Check the "No" option when prompted "Do you want to set up an Internet mail account now?”

 Clicking Finish to close the Internet Connection Wizard.

Setup is now completed.

For Windows XP

 Select Start Menu - Control Panel - Network and Internet Connections.

 Select Set up or change your Internet Connection.

 Select the Connection tab, and clicking the Setup button.

 Cancel the pop-up "Location Information" screen.

 Clicking Next on the "New Connection Wizard" screen.

 Select "Connect to the Internet" and clicking Next.

 Select "Set up my connection manually" and clicking Next.

 Check "Connect using a broadband connection that is always on" and clicking Next.

Clicking Finish to close the New Connection Wizard. Setup is now completed.

Hin

To verify the Internet connection, you may start ping command from command prompt to get response from an Internet node/site.

Hint

If you’re unable to get response from the remote site, please check the following:

IPX-1500 is properly installed, LAN connection is OK, and it is powered ON.

You can test the connection by using the "ping" command:

ping 192.168.0.1

If no response is received, either the connection is not working, or your PC's IP address is not compatible with IPX-1500's IP Address.

If your PC is using a fixed IP Address, its IP Address must be within the range 192.168.0.2 to 192.168.0.254 to be compatible with IPX-1500's default IP Address of

192.168.0.1. Also, the Network Mask must be set to

255.255.255.0.Ensure that your PC and IPX-1500 are on the same network segment. (If you don't have a router, this must be the case.)

Chapter 3

Network Service Configurations

Configuring and monitoring your IPX-1500 from web browser

The IPX-1500 integrates a web-based graphical user interface that can cover most configurations

and machine status monitoring. Via standard, web browser, you can configure and check machine

status from anywhere around the world.

Overview on the web interface of IPX-1500

With web graphical user interface, you may have:

 More comprehensive setting feel than traditional command line interface.

 Provides user input data fields, check boxes, and for changing machine configuration settings

 Displays machine running configuration

To start IPX-1500 web configuration, you must have one of these web browsers installed on computer

for management

 Netscape Communicator 4.03 or higher

 Microsoft Internet Explorer 4.01 or higher with Java support

Manipulation of IPX-1500 via web browser

Log on IPX-1500 via web browser

After TCP/IP configurations on your PC, you may now open your web browser, and input

http://192.168.0.1 to logon IPX-1500 web configuration page.

IPX-1500 will prompt for logon username/password: admin / 123

IPX-1500 logon page

(Log on IPX-1500 via username/password: admin /123)

IPX-1500 main page

25 26

LAN/WAN Configuration

Please select “LAN/WAN Configuration” on the Network Service configuration menu. After entering “LAN/WAN Configuration” page. and please clicking LAN configuraion button, the configuration screen is shown below.

information

LAN

Please clicking LAN confi

guraion button, the configuration screen is shown below.

The LAN information Parameter Description of IPX-1500

LAN IP address of IPX-1500

Default: 192.168.0.1

ubnet mask LAN mask of IPX-1500

Default: 255.255.255.0

W rmation

AN info

Please clicking WAN

WAN connection type in IPX-1500

The Internet conn fixed IP

configuraion button, the configuration screen is shown below.

ection type supported in IPX-1500 are PPPoE, DHCP client and the

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