Pitney Bowes N421, N620, N721, N920, N521 User Manual

N series scales

Quick Install Guide

IMPORTANT - READ THIS FIRST

before plugging in your scale

These instructions describe how to quickly unpack and setup your N series scale.
Follow them carefully to install the scale, then refer to the Operating Guide for full

details of how to operate the machine.

For the N421 (2kg)
scale…

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go to page 2

For the N521 (2kg), N621/N620 (5kg), N721/N720 (12kg) scales…

go to page 6

For the N921/N920 (35kg)
scales…

go to page 11

N421

install

Use these instructions if
you have a N421, 2kg scale

The scale looks like this:

1. Make sure you have:

✓ Scale
✓ Power Supply Unit (in its own box)
✓ User Guide
✓ Rates PROM (Y ou may or may not be supplied with a Rates PROM. If one

is supplied, fit it at step 4 or your scale may display incorrect rates. If one is
not supplied, your scale has been pre-programmed with the current rates
and will function without one until the next postage rate change).

✓ Meter Cable (only supplied if you ordered a Pitney Bowes Postage Meter

at the same time as your scale)

Installation Instructions

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Power Supply

User Guide

Unit

2. Place your scale on a
level surface

Place the scale near a wall outlet and
within cable reach of your postage
meter (if you have one). Ensure the
scale location is a flat, stable surface
free of draughts and the scale is not
touching objects that may affect the
weight reading.

Page 2

Rate PROM

Meter Cable

(if supplied)

3. Remove packing

Lift the platform and remove the
packing material.

Installation Instructions

N421

install

4. Install the Rate PROM

If you have been supplied with a
PROM, slide it into its slot ensuring the
opening in the PROM handle is in the
top right corner. Press it firmly until it
snaps into place. Refit platform.
If a rate PROM has not been supplied,
you can omit this stage.

6. Connect the
postage meter cable

If using a Postage Meter, plug the
small end of the meter cable into the
scale.

5. Locate the plug ports

Locate the plug ports under the front
of the scale and plug in the small end
of the power cable.

7. Tuck the cable(s) into
the cable guides

Tuck the cable(s) under the guides on
the bottom of the scale.
Turn the scale back onto its feet.

Page 3

N421

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8. Level the scale

Level the scale by turning the scale
feet until the levelling bubble is centred
and the scale does not wobble.

Adjustable
Feet (4)

9. Connect the meter cable to the postage meter

If using a postage meter, connect the
large end of the meter cable to the the
meter as shown. Tighten the
thumbscrews securely.

DM series

B900

If your postage meter is fitted with an
optional Datalink unit, connect the
large end of the meter cable to the
lower connector on the Datalink unit.
Tighten the thumbscrews securely.

Installation Instructions

Bubble
must be
in centre.

B900

B700

10.Plug power supply unit into outlet

Plug the power supply unit into the wall
outlet and turn power on. After a short
power-up sequence, the display appears
as shown.

Note: If the scale does not power-up, check that the power cable is firmly attached
to the scale. Also check that the wall outlet you are using has power by plugging in
another device.

Page 4

Datalink

Installation Instructions

11.Enter your scale
location code

Note: Your scale will not work

unless you perform this step.

a. Find the location code

corresponding to your
location on the map.

b. Enter the code via the

numeric keys.

c. Ensure that the code on

the display matches
your location code.

d. Press Enter.

N421

install

12.The scale is now ‘ready’

Select

Category

Select

Zone

After entry of the location code, the scale goes through
a short test sequence, then displays 0000g and the
Select Category arrow flashes. This is the ready mode.

If your postage meter has an optional Datalink unit
fitted, configure it now as described in the Datalink
Operating Guide.

Zone Piece

Count

Scale ready mode

Congratulations!

You have successfully installed your Pitney Bowes Scale.

For information on using the scale, refer to the Operating Guide.

If you have existing Pitney Bowes equipment that needs to be returned, follow the

instructions included in your ‘Information Pack’ now.

Select

Fees

Error

Page 5

N500/600/700

series install

Use these instructions if you have a N521 (2kg),
N620/N621 (5kg) or a N720/N721 (12kg) scale

The scales look like this:

Installation Instructions

N521

N620, N621, N720, N721

1. Make sure you have:

✓ Scale
✓ Power Supply Unit (in its own box)
✓ User Guide
✓ Rate PROM
✓ Meter Cable (only if you ordered a Pitney Bowes Postage Meter

at the same time as your scale)

Power Supply

Unit

User Guide

Rate PROM

2. Place your scale on a
level surface

Place the scale near a wall outlet and
within cable reach of your postage
meter (if you have one). Ensure the
scale location is a flat, stable surface,
free of draughts and the scale is not
touching objects that may affect the
weight reading.

Meter Cable

Page 6

Installation Instructions

N500/600/700

series install

3. Remove packing

Lift the platform and remove the
packing material.

4. Install the Rate PROM

Slide the Rate PROM into its slot
ensuring the opening in the PROM
handle is in the top right corner. Press
it firmly until it snaps into place. Refit
platform.

5. Locate the plug ports

Locate the plug ports under the front of the scale and plug in the small end of the
power cord.

N521

N620, N621, N720, N721

Page 7

N500/600/700

series install

6. Connect the postage meter cable

If using a Postage Meter, plug the small end of the meter cable into the scale.

7. Tuck the cable(s) into the cable guides

Tuck the cable(s) under the guides on the bottom of the scale. Turn the scale back
onto its feet.

Installation Instructions

N620, N621, N720, N721N521

N521

8. Level the scale

Level the scale by turning the scale
feet until the levelling bubble is centred
and the scale does not wobble.

Page 8

N620, N621, N720, N721

Bubble must be
in centre.

Adjustable
Feet (4)

N500/600/700

Installation Instructions

9. Connect the meter cable to the postage meter

If using a postage meter, connect the
large end of the meter cable to the the
meter as shown. Tighten the
thumbscrews securely.

DM series

B900

If your postage meter is fitted with an
optional Datalink unit, connect the
large end of the meter cable to the
lower connector on the Datalink unit.
Tighten the thumbscrews securely.

series install

B900

B700

10.Plug power supply unit into outlet

Plug the power supply unit
into the wall outlet and turn
power on. After a short
power-up sequence, the
display appears as shown.

Datalink

Note: If the scale does not power-up, check that the power cable is firmly attached to
the scale. Also check that the wall outlet you are using has power by plugging in
another device.

Page 9

N500/600/700

series install

11.Enter your scale
location code

Note: Your scale will not work

unless you perform this step.

a. Find the location code

corresponding to your
location on the map.

b. Enter the code via the

numeric keys.

c. Ensure that the code on

the display matches
your location code.

d. Press Enter.

Installation Instructions

12.The scale is now ‘ready’

After entry of the location code, the scale goes
through a short test sequence, then displays 0g
and the Select Category message. This is the
ready mode.

If your postage meter has an optional Datalink
unit fitted, configure it now as described in the
Datalink Operating Guide.

Congratulations!

You have successfully installed your Pitney Bowes Scale.

For information on using the scale, refer to the Operating Guide.

If you have existing Pitney Bowes equipment that needs to be returned, follow the

instructions included in your ‘Information Pack’ now.

Page 10

Installation Instructions

N900

series install

Use these instructions if you have a N921,
35kg scale

The scale looks like this:

Note: The weighing platform
and control module are
separate units connected by
a single cable.

Control
module

1. Make sure you have:

✓ Scale control module and platform
✓ Power Supply Unit (in its own box)
✓ User Guide
✓ Rate PROM
✓ Meter Cable (only if you ordered a Pitney Bowes

Postage Meter at the same time as your scale)

Power Supply

Unit

User Guide

Rate PROM

Meter Cable

Weighing
platform

2. Locate and level the weighing
platform

Place the platform within cable reach of the Control
Module. Ensure the platform location is a flat, stable
surface, free of draughts and the platform is not
touching objects that may affect the weight reading.

Lift the cover straight up from the platform unit. Level
the platform by turning its feet until the levelling bubble
is centred and the platform doesn’t wobble.

✘ ✔

Page 11

N900

series install

Installation Instructions

3. Assemble the
weighing platform

Place the cover on the weighing
platform. Press down on each corner
to be sure it is completely seated.

5. Install the Rate PROM

Slide the Rate PROM into the slot with
the unlabelled side facing you. Press
it firmly until it snaps into place. Refit
cover.

4. Remove the control
module cover

Remove the cover from the top rear
of the control module and set aside.

6. Connect weighing
platform to control
module

Turn the control module over and plug
the small end of the weighing platform
cable into the back of the module.

Page 12

Underside of
Control Module

Installation Instructions

7. Locate the plug ports

Locate the plug ports under the front
of the control module and plug in the
small end of the power cable.

8. Connect the postage meter cable

If using a Postage Meter, plug the
small end of the meter cable into the
control module.

N900

series install

9. Tuck the cable(s) into the cable guides

Tuck the cable(s) under the guides on
the bottom of the control module.
Turn the module back onto its feet.

Page 13

N900

series install

10.Connect the meter cable to the postage meter

If using a postage meter, connect the
large end of the meter cable to the the
meter as shown. Tighten the
thumbscrews securely.

DM series

B900

If your postage meter is fitted with an
optional Datalink unit, connect the
large end of the meter cable to the
lower connector on the Datalink unit.
Tighten the thumbscrews securely.

Installation Instructions

B900

B700

11.Plug power supply unit into outlet

Plug the power supply unit into the wall outlet and turn power on.
After a short power-up sequence, the display appears as shown.

Note: If the scale does not power-up, check that the power cable is firmly attached to
the control module. Also check that the wall outlet you are using has power by plugging
in another device.

Datalink

Page 14

Installation Instructions

12.Enter your scale
location code

Note: Your scale will not work

unless you perform this step.

a. Find the location code

corresponding to your
location on the map.

b. Enter the code via the

numeric keys.

c. Ensure that the code on

the display matches
your location code.

d. Press Enter.

N900

series install

13.The scale is now ‘ready’

After entry of the location code, the scale goes
through a short test sequence, then displays 0g
and the Select Category message. This is the
ready mode.

If your postage meter has an optional Datalink
unit fitted, configure it now as described in the
Datalink Operating Guide.

Congratulations!

You have successfully installed your Pitney Bowes Scale.

For information on using the scale, refer to the Operating Guide.

If you have existing Pitney Bowes equipment that needs to be returned, follow the

instructions included in your ‘Information Pack’ now.

Page 15

Problems?

• If you experience any problems installing your equipment, refer to the
Troubleshooting section in the Operating Guide supplied with the machine.

• If you want to configure the scale to more closely match your personal
requirements, refer to the section ‘Changing/Selecting Setup Options’ in the
Operating Guide.

• Installation help and other useful information is available on our support web
site at:

http://www.pitneybowestsg.com/public/cinstall.htm

• You can also telephone one of our specialists for advice on:

09068 181 181

Calls are charged at 60p per minute

The Pinnacles, Harlow,
Essex, CM19 5BD

Form No. SDC337 RevD (3-01) Printed in England© Pitney Bowes Limited, 2001