Pitney Bowes N521P User Manual

Operating Guide

Electronic
Postal Scale

eight Hold

W

N500 series

- UK Model N521 & N521P

CHAPTER 1
INTRODUCTION

Offers a brief description of the scale and keypad, covers safety
precautions, cabling, specifications, and help information.

About Your Scale .................................................................... 2

Sleep Mode ..........................................................................................2

Safety Precautions ................................................................ 2

Mains Electrical Connection ......................................................... 2

Scale & Keypad Identification ............................................. 3

Connecting Wires, Cables, & Meter ..................................... 4

Specifications ......................................................................... 5

Getting Help............................................................................ 5

1

CHAPTER 1: INTRODUCTION

ABOUT YOUR
SCALE

Sleep Mode

The N500 series Electronic Postal Scale is a 2kg capacity decision
making scale which uses computer technology to give you an accurate,
automatic display of weight, postal rate and charges. Place the mail on
the scale and select the appropriate category and any fees required; the
scale will display the correct postal charges.

The postage rate information is all contained within a small electronic
‘chip’ called a PROM. When the postage rates change, you can easily
remove the old PROM and fit a new one to instantly update your scale.

If the scale is linked to a Pitney Bowes electronic postage meter, it can
automatically set the postage value and control the accounts set up on
the postage meter.

If the scale is linked to a Pitney Bowes Electronic Postage Meter with a
Mailing Base capable of tape dispensing, the scale will also enable a tape
to be produced automatically.

The scale enters sleep mode if it remains inactive at zero weight for
more than three minutes. During sleep mode, the display is
extinguished.

SAFETY
PRECAUTIONS

Mains electrical
connection

2

Never attempt to remove covers from your scale. No user serviceable
parts are contained within the unit, servicing should be referred to
qualified personnel.

The scale platform may be removed to gain access to the Postage Rate
PROM (see page 26). Always ensure power is turned OFF at the mains
socket outlet before removing the platform.

The N500 is supplied with a power supply suitable for use on standard
UK 13A mains sockets. Only the power supply provided with the scale

should be used.

Note:

The socket outlet should be near to the equipment

and should be easily accessible.

SCALE & KEYPAD
IDENTIFICATION

N500 User Guide

Adjustable
Feet (4)

Display

Model/Serial Number Plate
(Under Platform)

Level
Indicator

Menu Selection Keys

Weighing Platform

Rate PROM
(Under Platform)

Weight Hold

Category/Carrier,
Scale & Meter Control
Keys

Scroll Keys

Zero Key
(re-zeroes
scale)

Colour Keys

Alpha­numeric Keys

Decimal
Point

Enter

C/CE

3

CHAPTER 1: INTRODUCTION

CONNECTING
WIRES, CABLES, &
METER

Your scale should already have been installed, either by yourself or by a
Pitney Bowes engineer. This section has been included to assist you if a
lead comes loose or you relocate the system.

1. Connect the small end
of the power cord to the
scale.

2. If using a Postage Meter,
connect the small end
of the meter cable to the
scale connector A.

Some meter cables may
have a second connector
which locates onto scale
connector B. If your
cable doesn’t have this
second connector,
nothing needs to be
connected at point B.

A

B

1

3. Tuck the cord(s) under
the guides on the
bottom of the scale.

4

Note:
A B700 Post­perfect™ Postage
meter is shown, the
B900 meter has a
similar connector on
the right side of the
meter.

4. If using a Postage
Meter, connect the large
end of the meter cable
to the meter. Tighten
the thumbscrews
securely.

N500 User Guide

U

L

SPECIFICATIONS

GETTING HELP

Power supply: Input: 230VAC, 50Hz

Output: 9VDC, 300mA

Physical dimensions: 271mm deep x 237mm wide x 75mm high

Weight: 1.7kg

Operating temp. range: +10C to +40°C

Weighing specifications: Capacity: 2kg

Increment: 1g

Compliance: Pitney Bowes certifies that the

N500 complies with the
Low Voltage Directive 73/23/EEC and the
EMC Directive 89/336/EEC. The product
was tested in a typical configuration.

If you require assistance during the installation process, call our
Helpline on

0990 13 47 00.

If you require service after the initial installation process, call our
Careline on

0990 12 13 14.

5

CHAPTER 1: INTRODUCTION

6

CHAPTER 2
USING YOUR SCALE

This Chapter describes the process of weighing a mailpiece and
calculating postage. It also provides information on special scale
features and meter interface.

The Keyboard ....................................................................... 8

Menu Selection Keys .................................................................. 8

Category/Carrier Keys ............................................................... 9

Scroll Keys..................................................................................... 9

Alpha-numeric & Colour Keys .................................................. 9

Scale Control Keys ..................................................................... 9

Meter Control Keys..................................................................... 9

Using the Scale .................................................................10

Sleep Mode ...................................................................................10

Postage Meter Accounts.........................................................10

Choosing a Category .................................................................. 11

Choosing Fees .............................................................................. 12

Manually Adding a Value ........................................................... 13

Using the Scale with a Postage Meter ................................ 13

Processing Additional Items................................................... 13

Using the Weight Hold Feature .............................................. 14

Currency Breakdown .................................................................. 15

Using ‘Scale Functions’ Feature.....................................16

Fee Recall ......................................................................................16

Entering Weight Manually ........................................................16

Pa rts Count .................................................................................. 17

Meter Functions............................................................... 18

Funds .............................................................................................18

Account Status .........................................................................18

Changing Setup Options ................................................. 19

User Options ................................................................................ 19

Supervisor Options ...................................................................20

7

CHAPTER 2: USING YOUR SCALE

THE KEYBOARD

Note:
The keyboard layout
shown is correct at
the time of printing.
Changes to postal
rate structures
may mean your
keyboard looks
slightly different.
Operation of the
scale will, however,
be as described in
this guide.

This section is intended to familiarise you with the keyboard. Full
details of all key functions will be covered later in this guide as they are
used to operate the scale.

The keyboard is grouped into the following areas:-

•Menu Selection keys

• Category/Carrier keys

• Scroll keys

• Alpha-numeric keys and Colour keys

• Scale Control keys

•Meter Control keys

Menu Selection keys Scale Control keys

Weight Hold

Scroll keys

Colour keys

Menu Selection Keys

Note: Pressing the
C/CE key once, while
in a transaction,
reverts to the
previous screen. The
second press of
C/CE clears the
transaction and
returns you to the
ready mode.

8

Category/Carrier keys Meter Control keys

Alpha-numeric keys

The N500 features a menu driven user interface, which guides you
through each postal transaction and applies the information and
features you select. The Menu Selection keys also allow you to configure
the scale’s setup to your own requirements.

To select an item from the menu, press the key which is aligned with
you choice. The scale will accept your choice and advance to the next
menu screen, if appropriate.