Pitney Bowes ix2700 User Guide

ix2700
User’s Guide
Thank you for selecting an Imagistics solution for your document production and management needs. The following information will help you get the most productive and reliable use out of your system.
Imagistics brand supplies are designed for Imagistics copiers, printers and fax machines to ensure maximum product performance and quality. Substituting other supplies may result in inferior image quality and machine malfunction. To order supplies call the Imagistics Supply Line at 1-800-462-6797. For faster service, please have your machine model and serial number available before calling.
Should your ix2700 develop a problem that cannot be remedied by using the maintenance or troubleshooting procedures outlined in this manual, please contact the Imagistics National Diagnostic Center at 1-800-243-5556.
Model Number: ix2700
Serial Number:*
* The serial number is on the back of the unit.

Safety precautions

To use the machine safely

Save these instructions for later reference.
WARNING
There are high voltage electrodes inside the machine. Before you clean the m achine or clear a paper jam, make sure you have unplugged the power cord from the power outlet.
After you use the machine, some internal parts are extremely HOT! To prevent injuries, be careful not to put your fingers in the area shown in
the illustration.
To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover.
Do not handle the plug with wet hands. Doing this might cause an electrical shock.
To prevent injuries, be careful not to put your fingers in the area shown in the illustration.
i
To prevent injuries, be careful not to put your fingers in the area shown in the illustration.
WARNING
When you move t he machine, grasp th e side ha ndho lds th at a re un der
the scanner. Do NOT carry the machine by holding it at the bottom.
Use caution when installing or modifying telephone lines. Never touch
tele pho ne wir es o r termin als that ar e not i nsulated unless the teleph on e line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location.
Inst al l eq ui pmen t wi th a power co rd n ea r a so cket/o utle t th at is ea sily
accessible.
To reduce the risk of shock or fire, use only a No. 26 AWG or larger
telecommunication line cord.
Do not use a telephone in the vicinity of gas leak to report leak.
Do not use this product near appliances that use water, in a wet
basement or near a swimming pool.
Avoid using a telephone other than a cordless type during an electrical
storm. There may be a remote risk of electric shock from lightning.
Cauti on
Lightning and power surges can damage this product! We recommend
that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the lines during a lightning storm.
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Choosing a location

Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone jack and a standard, grounded power outlet. Choose a l ocation wh ere the temperature remains between 50°F and 95.5 °F (10°-32.5°C).
Cauti on
Avoid placing your machine in a high-traffic area.
Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.
Do not expose the machine to direct sunlight, excessive heat,
moisture, or dust.
Do not connect your machine to electrical outlets controlled by
wall switches or automatic timers.
Disruption of power can wipe out information in the machine’s
memory.
Do not connect your machine to electrical outlets on the same
circuit as large appliances or other Equipment th at might disrupt the power supply.
Avoid interference sources, such as speakers or the ba se units
of cordless phones.
NO !
NO ! NO !
ii i

Quick Reference Guide

Sending faxes

Automatic Transmission
1 If it is not illuminated in
green, press (Fax).
2 Place the original face up in
the ADF, or face down o n the scanner glass.
3 Enter the fax number using
One-Touch, Speed Dial, Search or the di al pad.
4 Press Start. 5 If you are using the scanner
glass, press
Transmission from ADF
You can send faxes in real time.
2 or Start.
1 If it is not illuminated in
green, press (Fax).
2 Place the original face up in
the ADF, or face down o n the scanner glass.
3 Press Menu, 2, 2, 5. 4 Press or to select
On, and then press —OR— For the next transmission
only, press or to select Next Fax Only, and then press
Enter.
Enter.
5 For the next fax only, press
or to select Next
Fax:On , and then press
Enter.
6 Press 1 if you want to
choose more Entertings and the LCD will return to the Enterup send menu.
OR— Press
2 to fax.
7 Enter the fax number. 8 Press Start.

Receiving faxes

Select Answer Mode
1 Press Menu, 0,1. 2 Press or to select
Fax Only, Manual, Fax/Tel and External TAM and th en press

Storing numbers

Storing One-Touch Dial numbe rs
Enter.
1 Press Menu, 2, 3, 1. 2 Press the One-Touch key
where you want to store the number.
3 Enter a number (up to 20
digits), and then press
Enter.
4 Enter a name (or leave it
blank), and then press
Enter.
5 Press Stop.
v
St or ing S pee d Dial nu mbe rs
1 Press Menu, 2, 3, 2. 2 Enter a three-digit Speed
Dial number, and then press
Enter.
3 Enter a numbe r (up to 20
digits), and then press
Enter.
4 Enter a name (or lea ve it
blank), and then press
Enter.
5 Press Stop.

Dial ing operation s

One-Touch Dialing / Speed Dialing
1 If it is not illuminated in
green, press (Fax).
2 Place the original face up in
the ADF, or face down on the scanner glass.
3 Press the One-Touch key of
the number you want to call —OR— Press
Search/Speed Dial
press #, and then press the three-digit Speed Dial number.
4 Press Start.
Using Search
1 If it is not illuminated in
green, press (Fax).
2 Press
Search/Speed Di al
and then enter the first letter of the name you’re looking for.
3 Press or to
search the memory.
4 Press Start.

Making copies

Single copy
1 Press (Copy) to
illuminate it in green.
2 Place the original face up in
the ADF, or face down on the scanner glass.
3 Press Start.
Sorting multiple copies (Using the ADF)
1 Press (Copy) to
,
illuminate it in green.
2 Place the original face up in
the ADF.
3 Use th e dial pad to enter the
number of copies you want (up to 99).
4 Press Sort.
Sort icon appears on the LCD.
5 Press Start.
,
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Table of contens

1
Introduction ..........................................................................1-1
Using this Guide ...............................................................1-1
Finding information.................................................1-1
Symbols used in this Guide....................................1-1
Machine part names and operations ..........................1-2
Control panel overview .....................................................1-5
Status LED indications ............................................. 1-10
About fax machines ........................................................1-12
Custom features ....................................................... 1-12
Do you have Voice Mail on the phone line?......... 1-12
Why should there be problems?........................... 1-12
How can you avoid possible problems? ...............1-12
Fax tones and handshake ........................................ 1-13
ECM (Error Correction Mode)................................... 1-14
Connecting the machine ................................................. 1-14
Connecting an external telephone............................ 1-14
Connecting an external telephone answering machine
(TAM) ................................................................... 1-15
Sequence.............................................................1-15
Connections .........................................................1-17
Recording outgoing message (OGM) on an external
TAM..................................................................1-17
Special line considerations .......................................1-18
Two-line phone system ........................................ 1-18
Converting telephone wall outlets ........................1-18
Inst allin g machi ne , ext e rna l tw o-l ine TA M and tw o-l ine
telephone.......................................................... 1-19
Multi-line connections (PBX) .................................... 1-20
If you are installing the machi ne to work with a
PBX ..................................................................1-20
Custom features on your phone line.........................1-20
2
Paper .....................................................................................2-1
About paper ...................................................................... 2-1
Type and size of paper............................................... 2-1
Recommended paper .................................................2-1
Choosing acceptable paper..............................................2-2
Paper capacity of the paper trays...........................2-3
Paper specifications for each paper tray................2-4
How to load paper ......................................................2-5
To load paper or other media in the paper tray......2-5
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To load paper or other media in the multi-purpose tray
(MP tray)............................................................. 2-7
To use Automatic Duplexing for fax, copy and print
operations...............................................................2-9
3
4
On-screen programming ..................................................... 3-1
User-friendly programming ...............................................3-1
Menu table.................................................................. 3-1
Memory Storage ......................................................... 3-1
Navigation keys ................................................................3-2
Getting started .....................................................................4-1
Initial Setup....................................................................... 4-1
Setting the Date and Time..........................................4-1
Setting the Machine ID ...............................................4-2
Entering text ...........................................................4-3
Inserting spaces ..................................................... 4-3
Making corrections ................................................. 4-3
Repeating letters .................................................... 4-3
Special characters and symbols ............................4-4
Setting Tone and Pulse dialing mode......................... 4-4
System Setup................................................................... 4-5
Setting the Mode Timer .............................................. 4-5
Setting the Paper Type...............................................4-5
Setting the Paper Size................................................ 4-6
Setting the Ring Volume .............................................4-7
Setting the Beeper Volume.........................................4-7
Setting the Speaker Volume....................................... 4-8
Save Toner.................................................................4-8
Sleep Timer ................................................................4-9
Turning off the Scanner Lamp ....................................4-9
Setting the Tray Use for Copy mode ........................4-10
Setting the Tray Use for Fax mode...........................4-11
Setting the Tray Use for Printing Reports.................4-11
Setting the LCD Contrast..........................................4-12
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5
RX Settin gs ........................................................................... 5-1
Basic receiving operati ons................................................ 5-1
Choosing the Answer Mode........................................ 5-1
To select or change your Answer Mode................. 5-2
Setting the Ring Count ............................................... 5-2
Setting the F/T Ring Time (Fax/Tel mode only)..........5-3
EXT. TEL. RX ............................................................. 5-4
Printi ng a re duced incomi ng fax
(Auto Reduction) .................................................... 5-5
Printing a fax from the memory .................................. 5-5
Setting the Print Density .............................................5-6
Advanced receiving operations ........................................5-7
Operati on from extension telephones.........................5-7
For FAX/TEL mode only .............................................5-7
Using a cordless external handset .............................5-8
Changing the remote codes ....................................... 5-8
Polling .........................................................................5-9
Setting up Polling Receive .....................................5-9
Setting up Sequential Polling Receive .................5-10
Setting Duplex printing for Fax mode ....................... 5-10
Telephone services ........................................................5-11
Unique Ring..............................................................5-11
What does your telephone company’s
‘Unique Ri ng’ do?............................................. 5-11
What does ix2700’s ‘Unique Ring’ do?.................5-11
Do you have Voice Mail?......................................5-12
Before you choose the ring pattern to register ..... 5-12
Registering the Unique Ring pattern ........................5-13
Turning off the Unique Ring .................................5-13
Caller ID ..........................................................................5-14
Viewing Caller ID List ............................................... 5-15
Clearing a Caller ID stored in the memory ...............5-15
Printing Caller ID List................................................ 5-15
6
TX Settings ........................................................................... 6-1
How to Fax .......................................................................6-1
Enter Fax mode ..........................................................6-1
Faxing from the automatic document feeder (ADF) ... 6-1
Faxing from the ADF ..............................................6-2
Faxing from the scanner glass ...................................6-3
Faxing legal size originals from the scanner glass .....6-4
Out of Memory message ........................................6-4
Manual transmission...................................................6-4
Automatic transmission ..............................................6-5
This is the easiest way to send a fax......................6-5
Sending a fax at the end of a conversation ................6-5
Basic sending operations .................................................6-6
Sending faxes using multiple settings ........................6-6
Contrast......................................................................6-6
Fax Resolution............................................................ 6-7
Manual and automatic fax Redial ...............................6-8
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Dual Access ............................................................... 6-9
Real Time Transmission ...........................................6-10
Checking job status .................................................. 6-11
Canceling a job while scanning the original.............. 6-11
Canceling a scheduled job........................................6-11
Advanced sending operations ........................................6-12
Composing the electronic Cover Sheet .................... 6-12
Composing your own comments ..........................6-13
Cover sheet for the next fax only..........................6-14
Send a cover sheet for all faxes ...........................6-15
Using a printed cover sheet......................................6-15
Broadcasting.............................................................6-16
Overseas Mode........................................................ 6-18
Delayed Send...........................................................6-19
Delayed Batch Transmission....................................6-20
Setting up Polled Transmission ................................6-21
Memory Security.......................................................6-22
Setting up the password.......................................6-22
Turning Memory Security on ................................6-23
Turning Memory Security off.....................................6-23
7
8
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Auto Dial numbers and dialing options ............................. 7-1
Storing numbers for easy dialing...................................... 7-1
Storing One-Touch Dial numbers............................... 7-1
Storing Speed Dial numbers....................................... 7-2
Changing One-Touch and Speed Dial numbers.........7-3
Setting up Groups for Broadcasting............................7-4
Dialing options.................................................................. 7-5
Search........................................................................ 7-5
One-Touch Dialing......................................................7-5
Speed Dialing ............................................................. 7-6
Manual dialing............................................................. 7-6
Using an external telephone....................................... 7-6
Access codes and credit card numbers...................... 7-7
Pause ......................................................................... 7-8
Tone or Pulse............................................................. 7-8
Remote Fax Options ............................................................ 8-1
Fax Forwarding.................................................................8-1
Programming a Fax Forwarding number.................... 8-1
Setting Remote Retrieval.................................................. 8-2
Local Print............................................................... 8-2
Using R R Passcode...................................................8-3
Remote commands..................................................... 8-4
Retrieving fax messages ............................................8-5
Changing your Fax Forwarding number .....................8-5
9
10
Printing reports ....................................................................9-1
Machine settings and journal ............................................9-1
Customizing the Job Status Report ............................9-1
Setting the Journal Interval .........................................9-2
Printing reports ...........................................................9-3
To print a report......................................................9-3
Making copies .................................................................... 10-1
Using the machine as a copier ....................................... 10-1
Enter Copy mode...................................................... 10-1
Temporary copy settings...................................... 10-2
Making a single copy from the ADF..........................10-3
Making multiple copies from the ADF....................... 10-3
Si ng le or mu lt ip le copi es usi ng the scann er glass .... 1 0- 4
Out of Memory message ..........................................10-5
Using the copy keys
(Temporary settings) ...................................................10-6
Enlarge/Reduce........................................................10-7
Copy Mode (type of original) .................................... 10-8
Sorting copies using the ADF ................................... 10-9
Contrast.................................................................... 10-9
Tray Select ............................................................. 10-10
Duplex/N in 1 ..........................................................10-11
Duplex/N in 1 copy ................................................. 10-12
N in 1 copy ......................................................... 10-12
Poster................................................................. 10-13
Duplex (1 in 1).................................................... 10-13
Duplex (2 in 1) and Duplex (4 in 1)..................... 10-15
Changing the default copy settings .............................. 10-16
Copy Mode ............................................................. 10-16
Contrast.................................................................. 10-16
11
Using the Machine as a printer ......................................... 11-1
Using the ix2700 printer driver........................................ 11-1
How to print your document............................................ 11-2
Simultaneous printing and faxing ................................... 11-3
Two-sided printing (Duplex Printing) ........................11-3
Automatic Duplex Printing.................................... 11-3
Manual Duplex Printing........................................ 11-4
Face-down output tray.............................................. 11-4
Printing on plain paper.............................................. 11-5
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The MP tray..........................................................11-5
Printing on thicker paper and card stock ..................11-6
The multi-purpose tray (MP tray)..........................11-6
Printing on envelopes............................................... 11-8
Printer operation keys...................................................11-11
Job Cancel.............................................................. 11-11
Secure key.............................................................. 11-11
Setting the Emulation Selection.............................. 11-12
Printing the Internal Font List..................................11-13
Printing the Print Configuration List........................11-13
Restoring factory defaul t settings........................... 11-13
12
Printer driver settings ........................................................ 12-1
Printer driver settings......................................................12-1
How to access the printer driver settings........................12-1
Features in the Native Driver..........................................12-2
Basic tab...................................................................12-2
Paper Size............................................................ 12-3
Multiple Page........................................................12-3
Orientation............................................................12-3
Copies ..................................................................12-4
Media Type...........................................................12-4
Advanced tab............................................................ 12-5
Print Quality..........................................................12-5
Duplex Printing .....................................................12-7
Watermark............................................................12-8
Page Setting.......................................................12-10
Device Options ................................................... 12-11
Secure Print............................................................12-11
Accessories tab ..................................................12-15
Fe ature s i n t he PS pr int e r dr iver
(For Windows®).......................................................... 12-16
Ports tab................................................................. 12-16
Device Settings tab................................................. 12-17
Layout tab............................................................... 12-18
Booklet (For Windows® 2000/XP).......................12-18
Paper / Quality tab .................................................. 12-19
Advanced Options ..................................................12-20
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13
How to scan using W indows® ...........................................13-1
Scanning a document ....................................................13-1
TWAIN compliant......................................................13-1
How to access the Scanner......................................13-2
Scanning a document into the PC............................13-3
Scanning a whole page........................................ 13-3
Pre Sca nning to cr op a po rtio n you want to sca n .. 1 3- 4
Settings in the Scanner window ............................... 13-6
Image Type .......................................................... 13-6
Resolution ............................................................13-6
Scan Type ............................................................ 13-7
Brightness ............................................................ 13-7
Contrast................................................................ 13-7
Document Size.....................................................13-8
Scanning a document
(For Windows® XP only)............................................ 13-10
WIA compliant ........................................................ 13-10
How to access the scanner ....................................13-10
Scanning a document into the PC .......................... 13-11
Scanning a document using the ADF................. 13-11
PreScanning to crop a portion you want to scan using
the scanner glass........................................... 13-13
Scanner Utility.................................................... 13-15
Using the scan key (For USB or Parallel interface cable
users).........................................................................13-16
Scan to E-mail ........................................................ 13-17
Scan to Image ........................................................ 13-17
Scan to OCR ..........................................................13-18
Scan to File............................................................. 13-18
Using ScanSoft® Pape rP o rt® and TextBri dg e® OCR....13-19
Viewing items ......................................................... 13-20
Organizing your items in folders ............................. 13-21
Quick links to other applications ............................. 13-21
ScanSoft® TextBridge® OCR lets you convert image text
into text you can edit .......................................... 13-22
You can Import items from other applications ........ 13-22
You can Export items in other formats ...................13-23
Exporting an image file....................................... 13-23
How to Uninstall PaperPo rt® and S can Soft®
TextBridge®........................................................ 13-24
14
Using the SmartUI for Windows® 95/9 8/98S E/ Me/20 00
Professional and Windows NT® WS 4.0 ........................... 14-1
SmartUI .................................................................... 14-1
AutoLoad the SmartUI.............................................. 14-2
How to turn off AutoLoad ..........................................14-2
SmartUI features ............................................................14-3
Auto Configuration.................................................... 14-3
Scan key operations ................................................. 14-4
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