Copyright reserved 1999 Philips Consumer Electronics B.V. Eindhoven, The
Netherlands. All rights reserved. No part of this publication may be reproduced,
stored in a retrieval system or transmitted, in any form or by any means, electronic,
mechanical, photocopying, or otherwise without the prior permission of Philips.
It is not allowed to operate the FTV-set without glass plate. One
function of this glass plate is to absorb Infrared Radiation.
Without this glass plate the level of Infrared Radiation produced
by the plasma display could damage your eyes.
1. Safety regulations require that during a repair:
– the set should be connected to the mains via an
isolating transformer ( in this particular case a
transformer of ≥ 800 VA);
– safety components, indicated by the symbol h ,
should be replaced by components identical to the
original ones;
2. Safety regulations require that after a repair the set must
be returned in its original condition. In particular attention
should be paid to the following points.
– Note: The wire trees should be routed correctly and
fixed with the mounted cable clamps.
– The insulation of the mains lead should be checked for
external damage.
– The electrical DC resistance between the mains plug
and the secondary side should be checked (only for
sets that have a mains isolated power supply). This
check can be done as follows:
•unplug the mains cord and connect a wire between
the two pins of the mains plug;
•set the mains switch to the on position (keep the
mains cord unplugged!);
•measure the resistance value between the pins of
the mains plug and the metal shielding of the tuner
or the aerial connection on the set. The reading
should be between 4.5 MΩ and 12 MΩ;
•switch off the TV and remove the wire between the
two pins of the mains plug.
– The cabinet should be checked for defects to avoid
touching of any inner parts by the customer.
hhhh
4. If DST reacts with 'error 2', there is no communication
between set and DST. Note that IR-transmitter LED is
positioned at right side of IR-receiver eye of the E-box.
Take into account that receiver-LED on DST is positioned
not in the middle but at the left side. Point corresponding
LED's to each other. In case the amount of Infrared
produced by the screen pollutes the communication, the
set can be set in Standby-mode. Then still the errormessages can be retrieved.
2.2Warnings
1. ESD
All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling during
repair can reduce life drastically. When repairing, make sure
that you are connected with the same potential as the mass of
the set by a wristband with resistance. Keep components and
tools also at this same potential.
1. Available ESD protection equipment:
2. Never replace modules or other components while the unit
3. When making settings, use plastic rather than metal tools.
w
– complete kit ESD3 (combining all 6 prior products -
small table mat) 4822 310 10671
– wristband tester 4822 344 13999
is switched on.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
2.3Notes
1. A glass plate is positioned before the plasma display. This
glass plate can be cleaned with a slightly humid cloth. If
due to circumstances there is some dirt between the glass
plate and the plasma display panel it is recommended to do
some maintenance by a qualified service employee only.
2. Never disconnect the power display cable when the set is
operating
3. With DST no failures (error-codes) can be red, when the
set is in Service-mode.
GB 4FTV1.9DE3.
3.Directions for use
73mm /2.87"
406mm /16"
Directions for use
5
5
10
x 4x 4
a
4
x 2
b
4
Directions for use
a
b
6
x 6
L
GB 5FTV1.9DE3.
VGA OUT
AUDIO OUT
R
AUDIO IN
MAINS INLET
13242
VGA IN
5
GB 6FTV1.9DE3.
15-pin D sub
(2-row)
15-pin mini D sub
(3-row)
a
VGA640x48031.468 kHz60 Hz
Use of the remote control
Computer Display modes
VGA640x40031.468 kHz70 Hz
VGA640x35031.468 kHz70 Hz
MAC II640x48035.000 kHz67 Hz
SVGA800x60035.156 kHz56 Hz
XGA 1024x76845.000 kHz56 Hz
Directions for use
the monitor.
A green indicator lights up and the screen comes on.
When the monitor does not receive a certain VGA signal the screen remains
black.
When a VGA computer is connected, the selection is made automatically.
A message is displayed when the monitor does not support one of the above
mentioned VGA modes.
Switch your computer to a correct display mode.
Insert the mains plug 5 (see previous page for the illustration) supplied
into the mains inlet at the back of the monitor and in the wall socket.
Please, only use the supplied rim-earthed mains cord with its built-in filter.
&
Operation
Remote control: remove the cover of the battery compartment.
Insert the 2 batteries supplied (Type LR6AA-1.5V).
The batteries supplied do not contain the heavy metals mercury and cadmium.
Nevertheless in many countries batteries may not be disposed of with your
household waste. Please check on how to dispose of batteries according to local
regulations.“Switch the monitor on : Press the power button B at the right side of
é
Make sure that your PC is switched on and is in the correct display mode.
English
printed on the first pages of this instruction booklet.
Make sure that the wall mount is being fixed securely enough so that it meets
Unpacking and wall mounting instructions
For the unpacking instructions follow the illustrated steps printed on the
safety standards.The weight of the monitor (excl. packaging) is about 43 kg.
packaging (outside and inside).
For the wall mounting instructions follow the illustrated steps ‘ to §
Connect your computer
L
(right) and
AUDIO IN R
connector at the rear side of the
VGA IN
monitor.Fix the connectors firmly with the screws on the plug.
outputs of your Multimedia computer and to the
Connect one end of the VGA cable 1 supplied to the video card of the
computer and the other end to the
In case of a Multimedia computer,connect the audio cable 2 to the audio
(left) inputs of the monitor.
Daisy chaining
The Active Loop Through facility makes it possible to make a daisy chain with
a second VGA monitor.“Connect one end of another VGA cable 3 to the
&
é
inputs
R
and
connector of a
connector at
VGA IN
AUDIO IN L
VGA OUT
outputs of the monitor and to the
R
and
with the monitor.
of the second VGA monitor.
the rear side of the monitor and the other end to the
second VGA monitor.
Note: only use the VGA cables supplied or use cables that are specially delivered
In case of a Multimedia computer, also connect the audio cables 4 to the
AUDIO L
Connect your Apple Macintosh* computer
Attention: Macintosh computers with separate H and V synchronisation signals
can be used together with the supplied adaptor. Macintosh computers with
Composite Sync and Sync on Green signals may need a special (not
supplied) adaptor or cable. Contact your dealer.
‘
connector on the back of the
VGA IN
1234
offoffonon
Connect the supplied switchable adaptor for Apple video connectors to one
end of a VGA cable.
Put the DIP switches on the adaptor in the following positions :
monitor.
Connect the end of the VGA cable with the adaptor to the video card of the
computer and the other end to the
2
1
Screw the connectors down firmly.
* Apple Macintosh is a registered trademark of Apple Computer, Inc.
Directions for use
VGA OK
FRONTo
AV1 p MENU π
AV2œ
AV3
¬
AV4
SMART
CONTROLS
PICTURE SOUND
- CH/P +-V+
B
Transport
Keep the original packaging to transport the
monitor if needed.
higher altitude, the picture becomes
unstable and the picture performance is
deteriorating. Bringing the set below 2000
m it works fine again.Transportation has
End of life directives
Philips is paying a lot of attention to
produce environmentally-friendly in green
focal areas.Your new monitor contains
materials which can be recycled and
reused.
At the end of its life specialised companies
no influence.
Control of peripheral equipment
The infrared signals of the screen may
influence the reception sensitivity of other
peripherals. Solution:replace the batteries
of the remote control or change position
of other equipment. E.g.keep away a
can dismantle the discarded monitor to
concentrate the reusable materials and to
minimise the amount of materials to be
disposed of.
Please ensure you dispose of your old
monitor according to local regulations.
How to dispose of batteries ?
The batteries supplied do not contain the
heavy metals mercury and cadmium.
wireless headphone from within a radius
of 1.5 m.
No stable or not synchronised VGA
picture
Check if you have selected the correct
VGA mode in your PC (640x480,
640x400, 640x350,MAC II, SVGA, XGA).
No picture or no sound
Are the supplied cables connected
Nevertheless in many countries batteries
may not be disposed of with your
household waste. Please ensure you dispose
of batteries according to local regulations.
properly? (The power cable to the display,
the VGA cables, the audio cables,...)
Is your PC switched on?
Do you see a black screen and the
indicator in front of the monitor lights up
Miscellaneous
. Ambient temperature: + 5~ + 45°C
. Maximum operating altitude: 2000 m
. Mains: AC 100-240V
green, this means that the display mode is
not supported.
Switch your VGA source to a correct
mode.
Display: 42.5 kg
. Power consumption: around 350W
. Standby consumption: 1 W
. Weight (excl. packaging)
Remote control
If your monitor no longer responds to the
remote control, the batteries may be
Display: 122.2 x 68.1 x 14.6 cm
. Dimensions (wxhxd):
. Wall mounting bracket included
exhausted.
If your problem is not solved:
Switch your monitor off and then on
again.
Never attempt to repair a defective
monitor yourself.
Check with your dealer or call a TV
GB 7FTV1.9DE3.
technician.
Tips
Ambient temperature
Do not hang up the monitor above a
central heating or other heating sources.
Active Loop Through
The Active Loop Through facility makes it
possible to make a daisy chain for VGA.
Maximum 2 sets.
Care of the screen
Clean the anti-reflex coated flat glass
screen with a slightly damp soft cloth. Do
not use abrasives solvents as it can
damage the glass surface of the screen.
Plasma Display characteristics
When switching over to another picture
after having displayed the same still picture
for a long time (many hours), it may
happen that some parts from the previous
picture will remain on screen due to a
kind of memory effect.This ghost picture
will disappear after some time.To avoid
this effect change the pictures regularly or
for PC use you can turn on a screen saver
in your computer.
Philips has built in an automatic shift of
the picture every 5 minutes to avoid this
effect and to prolong the life of the
screen.
Very incidentally and after a longer period
of unuse (approx. 1 year) the screen may
display some strange colour deficiencies.
This is quite normal for plasma displays
and these effects will disappear after the
set has been turned on for some time.
A plasma display consists of more than 1,2
Million colour pixels. It is within industry
standards that very few pixels (< 0.001%)
may be defective, even for a new set.
There is however no reason to doubt
about the quality of the set.
The plasma display technology operates
with rare gases which are being influenced
by air pressure. Up to an altitude of 2000
m above sea-level, the display is
functioning fine. Operating the set at a
4
3
menu on/off
VGA
no function
menu.
to activate your choice
OK
no function
no function
no function
VGA
FRONT
to switch the
MENU
no function
B
Use of the remote control
Use of the remote control
mode, press the p or π keys to
VGA
cursor keys to select your choice and to
alter a selected adjustment
pπ Picture format
In
switch between a 4:3 or a 16:9 picture
format.
¬ Mute key
temporarily mute the sound or restore it
no function
- CH/P +
SMART CONTROLS
PICTURE/SOUND
VGA menu
menu.
VGA
key to switch on the
MENU
Press the
Select one of the symbols with the o and œ keys:
H for contrast
&
é
for colour temperature
for horizontal picture position
G for brightness,
VGA
key again to switch off the
MENU
for vertical picture position
Press the p and π keys to alter the selected adjustment.
Press the
V for volume
“
‘
AV1 , AV2, AV3,AV4
V press - or + to adjust the volume
GB 8FTV1.9DE4.
Mechanical instructions
4.Mechanical instructions
4.1Introduction:
There are pre-defined service positions for the following
panels:
1. VS/VA SUPPLY panel.
2. PDP DISCHARGE panel.
3. AUDIO AMPLIFIER panel.
4. PRE-CONDITIONER panel.
5. AV CONTROL panel.
6. PDP LIMESCO panel.
7. YUV/YC INPUT panel.
8. LED DISPLAY panel.
9. SWITCH DISPLAY panel.
Before these panels can be accessed, the rear cover has to be
removed:
2
1
CL 96532069_130.EPS
120899
4.1.1VS/VA SUPPLY panel.
VS/VA Supply
FD07
1
2
4
CL 96532069_132.EPS
Figure 4-3
1. Disconnect Fan Supply cable from connector FD07 in the
upper left corner [1].
2. Remove the 7 fixation screws of the panel [2].
3. Place panel on the 2 hinges, which are located near the
right corners of the panel [3].
4. Use the mechanical service part (extension cable
assembly, 12NC: 3122 785 90006) to extend the Fan
Supply cable [4].
5. The copper side is now accessible from the left.
3
120899
Figure 4-1
1. Place the Display Box in the service stand via 2 reinforced
cushions (order code: 3122 126 30181).
2. Remove the 9 fixation screws of the rear cover.
3. Remove the rear cover (during removal push it slightly
upwards).
VS/VA Supply
PDP Discharge
Audio Amplifier
Pre-conditioner
AV Control
CL 96532069_131.EPS
Figure 4-2
1. All panels are now accessible.
120899
PDP Limesco
YUV/YC Input
4.1.2 PDP DISCHARGE panel.
As in the FTV 1.5, this panel must be exchanged completely if
defective.
4.1.3AUDIO AMPLIFIER panel.
Audio Amplifier
1
2
3
2
CL 96532069_134.EPS
120899
Figure 4-4
Mechanical instructions
GB 9FTV1.9DE4.
1. Some testpoints are accessible at the B-side [1].
2. If this is not sufficient, remove the 3 fixation screws of the
panel [2].
3. Panel now can be hinged on the left side to access the Aside (soldering side) [3].
4.1.4 PRECONDITIONER panel.
Pre-conditioner
3
2
2
1
5
5
1
5
CL 96532069_135.EPS
Figure 4-5
1. Disconnect the 2 grounding wires from the shielding plate
by pressing the small lever on the connector while pulling
[1].
2. Remove the 2 ferrite ring cores from their fixations [2].
3. Remove the 5 fixation screws of the panel [3].
4. Place panel on the 2 hinges, which are located, near the
left corners of the panel [4].
5. Reconnect grounding wires to the extra connectors on the
shielding plate at the left side [5].
6. The copperside becomes accessible now from the right
side.
4.1.6 PDP LIMESCO panel.
PDP Limesco
1
4
1
2
1
1
CL 96532069_137.EPS
4
120899
Figure 4-7
120899
All SMC's are located on the B-side, so all testpoints are
accessible. In case some components must be (de)soldered,
the hinge construction can be used to access the A-side.
1. Remove the 4 fixation screws of the panel [1].
2. Panel can now be hinged to access soldering side [2].
4.1.7YUV/YC INPUT panel.
YUV/YC Input
4.1.5 AUDIO VIDEO CONTROL panel.
AV Control
CL 96532069_136.EPS
Figure 4-6
This panel has no service position for accessing the A-side,
however all service test points are accessible at the B-side (see
Service Manual).
In case some components must be (de)soldered, all fixation
screws (6 for the panel, 5 at the metal connector plate) and all
cables must be removed to access the A-side.
120899
SVHS BNC
3
2
2
1
CL 96532069_138.EPS
120899
Figure 4-8
This panel has no pre-defined service position. For access of
the A-side, the panel has to be removed:
1. Remove the 4 screws at the metal connector plate [1].
2. Remove the 2 fixation screws of the panel [2].
3. Panel can be removed now to access the A-side [3].
GB 10FTV1.9DE4.
Mechanical instructions
4.1.8LED DISPLAY panel.
2
1
Figure 4-9
1. Remove 2 x 2 screws at the sides and 4 screws at the
bottom of the front cover [1].
2. Remove the front cover (it hinges at the top). During
removal unplug the cable of the LED DISPLAY panel at the
SWITCH DISPLAY panel (connector SD11) [2].
2
CL 96532069_139.EPS
120899
4.1.9SWITCH DISPLAY panel.
1. Remove front cover (for a description see Chapter 1.1.8
'LED DISPLAY panel').
3
CL 96532069_141.EPS
Figure 4-11
1. The SWITCH DISPLAY panel can be removed now by
unscrewing 3 fixation screws [3].
4.2Exchanging parts
120899
3
CL 96532069_140.EPS
Figure 4-10
1. The LED DISPLAY panel can be removed now by
unscrewing 1 fixation screw [3].
120899
Some parts of the FTV1.9 Display Box must be exchanged if
defective:
1. GLASS PLATE.
2. LOUDSPEAKER.
3. PLASMA DISPLAY PANEL [PDP].
4.2.1Exchanging of the GLASS PLATE.
1. First unplug (remove Mains and VGA cable) the Display
Box .
2. Remove front cover (for a description see Chapter 1.1.8
'LED DISPLAY panel').
2
5
34
CL 96532069_142.EPS
120899
Figure 4-12
1. Now the GLASS PLATE can be removed by unscrewing all
screws [3] and removing all glass clips [4].
Mechanical instructions
CL 96532069_145.EPS
120899
1
4
5
3
2
3
FD173 FD171
PDP Discharge
PDP Limesco
PD3
CN24
CN23
FOAM CUSHION
GB 11FTV1.9DE4.
4.2.2Exchanging of a LOUDSPEAKER.
1. First unplug (remove Mains and VGA cable) the Display
Box.
2. Remove front cover (for a description see Chapter 1.1.8
'LED DISPLAY panel').
3
4
3
CL 96532069_143.EPS
Figure 4-13
1. The LOUDSPEAKER can now be removed by
disconnecting its cable and removing the 4 fixation screws
at the top and bottom of the speakerbox. Be sure to remove
the correct screws, otherwise the speaker system will be
damaged (it is an airtight system).
1. Remove all copper EMC SHIELDING springs mounted
around the display [6].
2. Now flip the complete Display Box and place it with the
Plasma Display down on a foam cushion. Be 100 % sure
a large foam cushion is placed underneath the PDP, as it
will drop about 10 mm after removing its fixation screws ! !
3. Disassemble metal rear cover (for a description see
Chapter 1.1 'Introduction').
3
4
3
120899
4.2.3Exchanging of the PDP.
1. First unplug (remove Mains and VGA cable) the Display
Box.
2. Place the rear side of the Display Box on a foam cushion
(be sure the metal rear cover is mounted in order to prevent
damaging of the electronic panels).
3. Remove front cover (for a description see Chapter 1.1.8
LED DISPLAY panel).
4. Now the GLASS PLATE can be removed by unscrewing all
screws and removing all glass clips (for a description see
Chapter 1.2.1. 'Exchanging of the GLASS PLATE').
6
Figure 4-14
CL 96532069_144.EPS
120899
Figure 4-15
1. Disconnect the following cables:
– Cables coming from connectors CN23 and CN24 of the
PDP DISPLAY panel [3] (for easiest access lift the
PDP DISCHARGE panel from its fixations [2]).
– Flat cable on connector PD3 of the PDP LIMESCO
panel [4]. Also remove the ferrite 'flat cable shield'
completely by unlocking its fixations [5].
1
2
2
1
1
3
2
2
1
CL 96532069_146.EPS
Figure 4-16
1. Now remove the 8 large screws which hold the PDP:
– 4 screws are located at the top: they also hold the
aluminium wall mount [1].
– The other 4 are located at the bottom: the 2 outer
screws are hidden behind panels. Therefor unscrew
the VS/VA SUPPLY and the PDP-LIMESCO panel
(grey panels) [2].
2. Lift encasing from PDP and replace PDP [3].
120899
GB 12FTV1.9DE5.
Service modes, fault finding and repair tips
5.Service modes, fault finding and repair tips
For the FTV1.9, the Monitor can be used in two applications.
•A stand-alone configuration, a separate device which can
also be sold and serviced separately.
•TV configuration, where the monitor is combined with the
E-box.
The monitor, as a stand-alone unit, can be serviced by using a
test pattern coming from the PDP-LIMESCO panel on the rear
of the monitor itself or via a PC/laptop by using ComPair via the
ComPair connector.
In this chapter the following paragraphs are included:
1. Test points
2. Dealer Service Tool (DST)
3. Service Modes
4. Error code buffer and error codes
5. The "blinking LED" procedure
6. Fault-finding tips
7. ComPair
5.1Test points
The FTV1.9 chassis is equipped with test points in the service
printing. These test points are referring to the functional blocks:
•A1-A2-A3, etc.: Test points for the Audio amplifier (A)
•C1-C2-C3, etc.: Test points for the AV control circuit
(AVC)
•FD1-FD2-FD3, etc.: Test points for the VsVa supply (FD1FD2) and the PDP discharge panel
•L1-L2-L3, etc.: Test points for the PDP LIMESCO
(PD1-PD9)
•PR1-PR2-PR3, etc.: Test points for the Pre-conditioner
(PR1-PR3)
•Y1-Y2-Y3, etc: Test points for the Y/C YUV monitor
panel (UY1-YC4)
Measurements are performed under the following conditions:
Video: colour bar signal; Audio: 3 kHz left, 1 kHz right
5.2Dealer Service Tool (DST)
For easy installation and diagnosis the dealer service tool
(DST) RC7150 can be used. When there is no picture (to
access the error code buffer via the OSD), DST can enable the
functionality of displaying the contents of the entire error code
buffer via the blinking LED procedure, see also paragraph 5.5.
The ordering number of the DST (RC7150) is 4822 218 21232.
5.2.1Installation features for the dealer
The dealer can use the RC7150 for programming the TV-set
with pre-sets. 10 Different program tables can be programmed
into the DST via a GFL TV-set (downloading from the GFL to
the DST; see GFL service manuals) or by the DST-I (DST
interface; ordering code 4822 218 21277). For explanation of
the installation features of the DST, the directions for use of the
DST are recommended (For the FTV1.9 chassis, download
code 4 should be used).
Display Box (TV Configuration), please check chapter 5 in the
Training Manual of the Receiver Box.
5.3.1Service Default Mode (SDM)
The purpose of the SDM is:
•Provide a situation with predefined settings to get the same
measurements as in this manual.
•Access to the error buffer via the blinking LED procedure.
•Inspection of the error buffer.
•Possibility to overrule software protections via the service
pins (caution: override of software protections! ).
Entering the SDM:
•By transmitting the "DEFAULT" command with the RC7150
Dealer Service Tool (this works both while the set is in
normal operation mode or in the SAM).
•By pressing on a standard RC the following sequence 0, 6,
2, 5, 9, 6 followed by the "MENU" key.
•By short-circuiting the SDM pin on the µP panel.
In the SDM the following information is displayed on the
screen:
Explanation notes/references:
(1) Software identification of the main micro controller
(F19DBC X.Y_12345)
•F19D is the chassis name for FTV1.9 display
•B is the region identification
•C is the language cluster
•X = (main version number)
•Y = (subversion number)
•##### are 5 digits of the serial number
(2) "LLLL" Normal display operation in hours
(3) "SDM" To indicate that the TV set is in the service default
mode
(4) "ERR 02 01 14 ## ## ## ## ## ## ## ##" This line shows
the contents of the error buffer (max. 10 errors). The last error
that occurred is displayed at the most left position. When less
then 10 errors have occurred the rest of the line is empty. When
the errorlist is empty " No errors" is displayed. No duplicate
errors.
Exit the SDM:
Push the "STANDBY" button on the Remote Control.
The SDM sets the following pre-defined conditions:
•Volume level is set to 25% (of the maximum volume level).
•Linear Audio and Video settings are set to 50%.
•Colour temperature is set to normal.
The following functions are "overruled" in SDM since they
interfere with diagnosing/repairing a set
•Video blanking.
•Slow demute.
•Anti-ageing.
•Automatic switch to "Standby" when H- and/or V-sync
signals are lost.
All other controls operate normally.
5.2.2Diagnose features for service
FTV1.9 sets can be put in two service modes via the RC7150.
These are the Service Default Mode (SDM) and the Service
Alignment Mode (SAM).
5.3Service Modes
Below described sequence is only valid for the "Monitor Only
Configuration". When a Receiver box is connected to the
5.3.2Service Alignment Mode (SAM)
The purpose of the SAM is to align and or adjust settings.
For recognition of the SAM, "SAM" is displayed at the top of the
right side of the screen
Entering the SAM-menu:
•By pressing the "ALIGN" button on the RC7150 Dealer
Service
•Standard RC sequence 062596 followed by the "OSD"
button.
Service modes, fault finding and repair tips
GB 13FTV1.9DE5.
•By short-circuiting the SAM pin on the µP panel (Caution:
override of software protections ! ! )
In the SAM the following information is displayed on the screen:
The white point sub menu contains the following items:
•RED
•GREEN
•BLUE
•COLOUR TEMPERATURE
PDP Test pattern
By selecting this item, all OSD disappears from the screen. The
screen now changes from light grey to dark grey in a slow
regular rhythm. One can so easily check if all pixels of the
monitor are correct.
Store
The change values are stored in the NVM.
Reset Error Buffer
This option will reset the error buffer.
Exit the SAM:
Push the "STANDBY" button on the Remote Control.
SAM menu control:
Menu items can be selected with the "UP" or "DOWN" key.
Entry into the selected items (sub menus) is done by the
"LEFT" or "RIGHT" key. The selected item will be highlighted.
With the same "LEFT/RIGHT" keys, it is possible to increase/
decrease the value of the selected item.
Return to the former screen by pushing the "MENU" button.
The item values are stored in NVM if the sub menu is left.
5.3.3Customer Service Mode (CSM) Display
FTV1.9 monitors are equipped with the "Customer Service
Mode" (CSM). CSM is a special service mode that can be
activated and de-activated by the customer, upon request of
the service technician/dealer during a telephone conversation
in order to identify the status of the set. This CSM is a 'read
only' mode, therefore modifications in this mode are not
possible.
Entering the Customer Service Mode.
•By pressing on RC03333/01 the following sequence :
Picture, sound, cursor up, cursor down, cursor left, cursor
right followed by the “MUTE” button.
Exit the Customer Service Mode.
•pressing the "MENU" or any key on the Remote Control
handset (except "P+" or "P-")
•switching off the TV set with the mains switch.
All settings that were changed at activation of CSM are set
back to the initial values
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right.
In case of non-intermittent faults, clear the error buffer before
starting the repair to prevent that "old" error codes are present.
If possible check the entire content of the error buffers. In some
situations an error code is only the RESULT of another error
code (and not the actual cause).
Note: a fault in the protection detection circuitry can also lead
to a protection
The error code buffer will be cleared in the following cases:
•exiting SDM or SAM with the "Standby" command on the
remote control
•transmitting the commands "DIAGNOSE-9-9-OK" with the
DST.
Leaving SDM or SAM with the mains switch does not reset the
error buffer.
Examples:
ERROR: 0 0 0 0 0 : No errors detected
ERROR: 6 0 0 0 0 : Error code 6 is the last and only detected
error
ERROR: 5 6 0 0 0 : Error code 6 was first detected and error
code 5 is the last detected (newest) error
Error
-nr
1+5V+5V pin at µP is low.
28V68V6 pin at µP is low.
3Fan_protGives an indication that 1 or more
4Over-
5DC_protAudio-amplifier IC, its supply or the
6Over_volta
7VrrPowersupply of the display is not
8Power_OKEPower supply or modules that uses
9Blocked
10Blocked
11TDA9860No acknowledge of Audio controller
12TDA4885No acknowledge of Video controller
13MC141585No acknowledge of OSD Generator
14uPD93687
Type of
ErrorPossible defect/cause
FAN(s) does not function, or that 1
or more fan control circuits is defect
temp_prot
ge_prot
NVM IIC
bus
slow IIC
bus
GD-LBD
Temperature at the heatsink of the
VsVa supply or the Preconditioner
is too high
Audio amplifier is defect
Vs or Va supply voltage is too high
correct. Ignorance of the signal
during startup by the software.
this voltage. If this signal is NOT
activated means that all supply
voltages are available (exception
Audio supply )
NVM IIC bus is not correct
Slow IIC bus is not correct
No acknowledge of Limesco
GB 14FTV1.9DE5.
Service modes, fault finding and repair tips
Error
-nr
15PCF8574ATNo acknowledge of I/O Expander
16NVMNo acknowledge of NVM
17Communic
Type of
ErrorPossible defect/cause
Fault in the communication
ation
5.5The "blinking LED" procedure
The contents of the error buffer can also be made visible
through the "blinking LED" procedure. This is especially useful
when there is no picture. There are two methods:
•When the SDM is entered, the LED will blink the contents
of the error-buffer. Error-codes = 10 are shown as followed.
A long blink of 1second which is an indication of the
decimal digit, followed by a pause, followed by n short
blinks. When all the error-codes are displayed, the
sequence is finished with a led display of about 3 seconds.
The sequence starts again.
•With the DST all error codes in the error buffer can be
made visible. Transmit the command: "DIAGNOSE x OK"
where x is the position in the error buffer to be made visible
x ranges from 1, (the last (actual) error) to 10 (the first
error). The LED will operate in the same way as in the
previous point, but now for the error code on position x.
•after entering SDM: 1 long blink of 1 sec. + 2 short blinks
- pause - 9 short blinks - pause - 5 short blinks - pause long blink of 3 sec. --etc.
•after transmitting "DIAGNOSE- 1- OK" with the DST: 1 long
blink 2 short blinks - pause - 1 long blink + 2 short blinks
- etc.
•after transmitting "DIAGNOSE- 2- OK" with the DST: blink
(9x) - pause - blink (9x) - etc.
•after transmitting "DIAGNOSE- 3- OK" with the DST: blink
(5x) - pause - blink (5x) - etc.
•after transmitting "DIAGNOSE- 4- OK" with the DST:
nothing happens
5.6Protection structure
5.6.1General
The protection structure of the FTV1.9 D-box is shown at figure
5.5.
The FTV1.9 monitor has one microprocessor, which is situated
on the AV-control panel and is supplied by the 5V standby
supply. The microprocessor is even active when the set is
switched to standby. The microprocessor controls the "supplyon" line which switches first relay 5680 and then relay 5690.
In de standby-mode or the protection-mode the "supply-on" line
is "low" and both relays are switched off. The preconditioner is
disconnected from the mains.
The protections of the FTV1.9 monitor can be divided into 5
subgroups:
– Fan_prot
– Over_temp_prot
– DC_prot
– Over_voltage_prot
–Vrr
For the Fan-, Over_temp, DC and the Over_voltage protections
the signals for the µP are latching, using the 5Vstby_switched
for powering the circuits permanently. The µP has sufficient
time for diagnosis and for storing the error-codes in the NVM.
Vrr, which is an indication of the powersupply of the display is
correct, is directly fed to the µP.
5.6.2 Signal line "PROTECTION STATUS" and errorcodes
When one of the protection mechanism is triggered, the
5Vstby-switched is connected via a saturated transistor and a
pre-defined resistor to signal line "protection status", which is
connected to the µP.
Signal line "protection status" is connected to ground via
resistor R3378 and 3379. For each separate fault condition
mechanism we get a pre-defined voltage at the µΠ.
This results in the following table
Protectionmode
None-----< 0.3Vnone
Fan_prot1K
Vs or
Va_prot
Temp_prot220
DC-prot68
Vrr------------7
Protection signal Vrr coming from the PDP, to indicate that the
powersupply is ok or not ok ( "1" or "0" ) is directly connected
to the µP. Error-code 7 is stored in the NVM and the set is
switched to standby.
When one of the protections is activated, the power supplies of
the Vs and Va are shut down and the set is switched to
standby.
5.6.3Fan protection
When this protection is activated, the Va- and Vs power supply
are shut down. The set is switched to the standby mode and
error-code 3 is stored in the NVM.
The fan voltage is powered by 17V, but clamped to 12V to
prevent damage. In order to be able to verify whether the fans
are running, a fault detection circuit is implemented for each of
the 6 fans. A running fan gives pulses in the same speed as the
rotation of the blades. The circuit uses these pulses to trigger
the discharge of an elcap. The elcap is continuously charged
through a resistor.
Example : Capacitor C2319 is charged through R3356 and at
every pulse discharged by T7322. When fan 6 is blocked,
C2314 is charged via D6326 en triggers thyristor 7315,
because C2319 is no longer discharged via T7322. The current
now flows from the 5Vstby-switched via resistor 3383 and 3325
driving transistor T7321 into saturation. The voltage dividing of
R3323 and resistor R3378 and 3379 now determine the
voltage "protection status". (neglect the Vce of 0.2V of T7321.).
Reset of the VsVa-supply.
Transistor T7339 is shorted now by the presence of the
"protection status" signal. T7339 connects resistor R3376 and
R3389 to ground, switching on T7338. Thyristor 7333 is now
triggered, shorting signal PROTS to ground. To follow the
signal flow, go to the right upper corner of schematic FD1.
Connecting PROTS to ground, will start a current flow through
opto-coupler diode 7103 and the opto-coupler transistor
connects supply voltage Vcc2 to the fault input ( pin 10 ) of IC
7101. When the voltage at pin 10 exceeds 1.0V, IC7101 stops
oscillating. The Va-supply stops functioning.
To continue the signal flow, go to the right upper corner of
schematic FD2. Connecting PROTS to ground also results in a
current flow through the opto-coupler diode of 7003. The optocoupler transistor connects supply voltage Vcc1 to the fault
input ( pin 10 ) of IC 7001. When the voltage at pin 10 exceeds
1.0V, IC7001 stops oscillating. The Vs-supply stops
functioning.
Series
resistor
Ω
Ω
470
Ω
Ω
Voltage at "protectionstatus" line
0.30V < Vprot < 1.90V3
1.90V < Vprot < 2.80V4
2.80V < Vprot < 3.75V5
3.75V < Vprot < 4.7V6
Errorcode
Service modes, fault finding and repair tips
GB 15FTV1.9DE5.
5.6.4Vs and Va protection
Va protection
When this protection is activated, the Va- and Vs power supply
are shut down. The set is switched to the standby mode and
error-code 4 is stored in the NVM.
When the Va-supply exceeds the 68V, regulator 7112 is
triggered and will switch on T7113. Capacitor 2132 is charged
via the 5Vstby-switched and will trigger thyristor 7114, which
will switch on T7341. The voltage dividing of R3386 and
resistor R3378 and 3379 now determine the voltage "protection
status". ( neglect the Vce of 0.2V of T7341 ). See schematic
FD2.
The presence of the voltage at "protection status" line will
eventually reset the VsVa-supply. For more info see
subparagraph - Reset of the VsVa-supply.
Vs protection
When this protection is activated, the Vs power supply is shut
down. The set is switched to the standby mode and error-code
4 is stored in the NVM.
When the Vs supply exceeds the 198V, regulator 7012 is
triggered and will switch on T7016. Capacitor 2032 is charged
via the 5Vstby-switched and will trigger thyristor 7013. Thyristor
7013 is fired and connects signal Aa to ground. To follow the
signal flow, go to the right upper corner of schematic FD1.
When signal Aa is shorted to ground, T7341 is switched on.
The voltage dividing of R3386 and resistor R3378 and 3379
now determine the voltage "protection status". ( neglect the
Vce of 0.2V of T7341 ). See schematic FD2.
The presence of the voltage at "protection status" line will
eventually reset the VsVa-supply. For more info see
subparagraph - Reset of the VsVa-supply.
5.6.5Temperature Protection
When this protection is activated, the Va- and Vs power supply
are shut down. The set is switched to the standby mode and
error-code 5 is stored in the NVM.
When the temperature of the heatsink on the Preconditioner
panel or on one of the 2 heatsink on the VsVa panel exceeds
the 110°C, the PTC resistance increases drastically. The
voltage at pin 3 of IC7330 will drop and the output of 7330 will
do the same. The current flow through opto-coupler diode 7331
results also in a current flow through the opto-coupler transistor
and will trigger thyristor 7332. The fired thyristor switches
transistor 7337 on. The voltage dividing of R3339 and resistor
R3378 and 3379 now determine the voltage "protection status".
( neglect the Vce of 0.2V of T7337 ).
The presence of the voltage at "protection status" line will
eventually reset the VsVa-supply. For more info see
subparagraph - Reset of the VsVa-supply.
5.6.6DC Protection - Audio Amplifier
When this protection is activated, the Va- and Vs power supply
are shut down. The set is switched to the standby mode and
error-code 6 is stored in the NVM.
In case of a fault in the Audio amplifier or when a DC voltage
appears on the speaker output, a signal called DCPROT is
generated. See schematic FD2 - F7. In case of a fault,
thyristor 7314 is triggered and switches on T7340. The voltage
dividing of R3380 and resistor R3378 and 3379 now determine
the voltage "protection status". ( neglect the Vce of 0.2V of
T7340 ).
The presence of the voltage at "protection status" line will
eventually reset the VsVa-supply. For more info see
subparagraph - Reset of the VsVa-supply.
5.6.7Vrr - PDP supplies
Vrr is a logical signal ( "high" in normal circumstances ) that
comes from the PDP. It's purpose is to trigger the switch-off of
the Pre-conditioner supply in case Vrr becomes "low" , to
trigger the shutdown of the VsVa supply and to initialise that
error-code 7 is stored in the NVM.
When signal Vrr becomes "low", see FD1 - section F13, the
output of IC7301-B becomes "high". This results in two actions.
It will trigger thyristor 7302 and short signal PROTS to ground.
This results eventually in a reset of the VsVa supply.
Switching on T7371, which again switches on T7370 via the
5Vstby-switched supply. Signal-line "supply-on" is now
grounded. This results in switching off relay 5680 and 5690,
disconnecting the mains from the pre-conditioner. The standby
supply ( 5Vstby-switched ) is still functional. (See Fig. 5-5)
5.7Fault finding tips
5.7.1 Pre-conditioner
The Pre-conditioner delivers the following output voltages:
•5 VSTBY
•5 VSTBY_switched
•380 VDC
•Internal 12 VSTBY to supply the relay, which switches the
mains input
To trouble shoot the pre-conditioner, first check the LED of the
display-box.
•No red, green or orange LED indicates the absence of the
+5Vstby_switched at the VsVa panel.
Check the +5Vstby_switched on pin 5 of connector PR08. If
this voltage is present check the presence of this voltage at the
VsVa-panel on pin 2 of connector FD04. See the wiring
diagram of the monitor for more details.
If the voltage is not present, check R3508 and fuse 1500. In
case of a defective R3508, check/replace item 7500, optocoupler 7501, regulator 7502, and diode 6501 + 6502.
In case of an open circuit of fuse 1500, check/replace bridge
6500 and capacitor C2501.
If both component are alive, measure the voltage at pin 5 of
IC7500 - Topswitch. If the waveforms resemble a burst-signal,
the output is too heavy loaded. Check the output diode D6504
and capacitor C2508 of the 12VSB and diode 6505 and
capacitor C2510 of the 5VSTBY.
•The red LED is blinking (+5Vstby is OK!), which is an
indication of a protection.
Disconnect the VGA-cable between the E-box and the Monitor.
Now the Monitor is operating as a stand-alone unit.
Switch the monitor via the DST, (command "Default") or via the
RC (special sequence) to the SDM.
Automatically the orange coloured LED of the monitor will blink
the content of the error-buffer. If the sequence contains errorcode 8, the cause could be a defective pre-conditioner. Errorcode 8 is an indication that the +5V and/or the Vs/Va of the
VsVa supply are not correct.
In case of error-code 4, switch OFF the set and check the
temperature of the heatsink. In case of a high temperature of
the heatsink, check MOSFET T7610 and the drive-circuit
around T7640, T7641 and T7608.
In case of error-code 8, remove connector PR09 from the
board. Short-circuit pin 2 of T7681 to ground, simulation of
"SUPPLY_ON". (Caution - Protections overruled!!!)
Measure voltage at C2616. Is voltage 380Vdc?
Yes, the cause was a too heavy load/short-circuit at the VsVapanel.
No, measure the voltage at C2606/C2607. Is this voltage a DCvoltage of approx. 300V with a strong ripple at a mains-input of
230Vac? If NO, check if relay 5690 is activated via the
transistors T7684 + T7690. Check also PTC's 3600, 3601 and
3602 at their resistor-value.
GB 16FTV1.9DE5.
Service modes, fault finding and repair tips
Voltage is present at C2606. Check/replace NFR 3663 and
3668, if one of them is an open-circuit. In case R3663 is an
open circuit, check/replace diode 6660, 6661 and capacitor
C2664 plus IC 7660. If IC7660 is defect, check/replace IC 7650
and C2262. In case of an open circuit of NFR 3668, replace IC
7650.
NFR 3663 and NFR 3668 are not defect. Measure waveform at
base of T7608. Is a square waveform present at gate of T7610?
Check/replace MOSFET T7610 and the drive-circuit around
T7640, T7641 and T7608.
5.7.2VsVa-supply
The red LED is blinking (+5Vstby is OK!), which is an indication
of a protection.
Disconnect the VGA-cable between the E-box and the Monitor.
The Monitor is now operating as a stand-alone unit.
Switch the monitor via the DST, (command "Default") or via the
RC (special sequence) to the SDM.
•Error-code 1, check the +5V supply
Check fuse 1103. If the fuse is an open circuit, check/replace
IC 7201. If fuse 1103 is OK, check the presence of the 17V. I
this voltage is not present check fuse 1102 + 1104 and D6121
+ D6122. If the 17V is present, then remove connector FD05.
The reason could be a too heavy load or a short-circuit of the
+5V supply. If after disconnection of connector FD05 the set
still goes into protection, check D6203, NFR 3205 and the
circuit around IC 7201.
•Error-code 2, check the 8V6 supply
Check regulator IC 7203, NFR 3099 and D6204.
•Error-code 8 there is something wrong with the
POWER_OKE signal. When the POWER_OKE signal is
low, the Vs and Va and the +5V are available.
Measure the voltage Va at C2120. Is the voltage between 55V
and 65V? If not check fuse 1105 and D6120. If both
components are OK, the cause could be a too heavy load.
Measure the voltage Vs at C2020. Is the voltage between 165V
and 185V? If not check D6020. If D6020 is OK, the cause could
be a too heavy load.
If both voltage are not present, check fuse 1004 at the input.
If fuse 1004 is an open circuit, check the MOSFET's 7005 and
7006 for a short-circuit. In case of short-circuit use the repairkit.
If fuse 1004 is OK, check the voltage at pin 15 of IC 7001. Is the
voltage at pin 15 approx. 16-17V? If NO, check NFR 3002 and
D6002 + D6030. If YES, check the waveforms FD49 and FD50
at pin 14 and 12. If they are present, check pulse transformer
5001 and the driver-circuits around MOSFET 7005 and 7006.
If the waveforms FD49 and FD50 are not present, replace
IC7001.
•Error-code 5, check the audio-supply or the Audio amplifier
IC.
Check/replace fuse 1201 + 1202 and diode 6201 + 6202. If the
components are OK, check the audio-amplifier IC.
•Error-code 6, check the Vs and/or the Va supply voltage.
The regulation-circuit of one of these voltages is not working
correctly.
For the Va supply check opto-coupler 7102 and IC 7110.
For the Vs supply check opto-coupler 7002 and IC 7010
5.8ComPair
5.8.1ComPair mode
The figure below shows how to do it.
ComPair
TOPVIEW B-SIDE
AVC39
5
6
7
8
DEFAULT MODE
4
3
2
1
Figure 5-1
After switching ON the set, the red LED will blink as an
indication that the monitor is in the ComPair mode.
5.8.2 Introduction
ComPair (Computer Aided Repair) is a service tool for Philips
Consumer Electronics products. ComPair is a further
development on the DST service remote control allowing faster
and more accurate diagnostics. ComPair has three big
advantages:
•ComPair helps you to quickly get an understanding how to
repair the FTV1.9 in short time by guiding you step by step
through the repair procedures.
•ComPair allows very detailed diagnostics (on I2C level)
and is therefore capable of accurately indicating problem
areas. You do not have to know anything about I2C
commands yourself; ComPair takes care of this.
•ComPair speeds up the repair time since it can
automatically communicate with the FTV1.9 (when the
microprocessor is working) and all repair information is
directly available. When ComPair is installed together with
the SearchMan FTV1.9 electronic manual, schematics and
PCBs are only a mouse-click away.
ComPair consists of a Windows based faultfinding program
and an interface box between PC and the (defective) product.
The ComPair interface box is connected to the PC via a serial
or RS232 cable. In case of the FTV1.9 chassis, the ComPair
interface box and the FTV1.9 communicate via an I2C cable
(bi-directional) The ComPair fault finding program is able to
determine the problem of the defective television. ComPair can
gather diagnostic information in 2 ways:
1. Communication to the television (automatic)
2. Asking questions to you (manually)
ComPair combines this information with the repair information
in its database to find out how to repair the FTV1.9.
Automatic information gathering
Reading out the error buffer, ComPair can automatically read
out the contents of the entire error buffer.
Diagnosis on I2C level. ComPair can access the I2C bus of the
television. ComPair can send and receive I2C commands to
the micro controller of the television. In this way it is possible for
ComPair to communicate (read and write) to devices on the
I2C busses of the FTV1.9.
AVC39
5
6
7
8
ComPair MODE
CL 96532069_149.eps
4
3
2
1
190899
The monitor, as a stand-alone unit, can be diagnosed via a PC/
laptop by using ComPair via the ComPair connector. Before
connecting the ComPair-cable at the AV Control panel on
connector AVC34, the monitor must be put in the "ComPair Mode ". This can be done by changing the jumpers at
connector AVC39. Connector AVC39 is situated under the uP
panel.
Manual information gathering
Automatic diagnosis is only possible if the micro controller of
the television is working correctly and only to a certain extend.
When this is not the case, ComPair will guide you through the
faultfinding tree by asking you questions and showing you
examples. You can answer by clicking on a link (e.g. text or an
Service modes, fault finding and repair tips
86532027_003.EPS
050898
PCVCRI2CPower
9V DC
GB 17FTV1.9DE5.
waveform pictures) that will bring you to the next step in the
faultfinding process.
A question could be: Do you see snow? (Click on the correct
answer)
YES / NO
An example can be: Measure testpoint I7 and click on the
correct oscillogram you see on the oscilloscope
I7 B7502
1V / div DC
10µs / div
Figure 5-2
By a combination of automatic diagnostics and an interactive
question/answer procedure, ComPair will enable you to find
most problems in a fast and effective way.
Additional features
Beside fault finding, ComPair provides some additional
features like:
•Uploading/downloading of pre-sets
•Managing of pre-set lists
•Emulation of the Dealer Service Tool
9. Plug the mains adapter in the mains outlet and switch ON
the interface. The green and red LED's light up together.
The red LED extinguishes after approx. 1 second (the
green LED remains lit).
10. Start-up Compair and select "File" menu, "Open...:; select
"FTV1.9 Fault finding" and click "OK"
11. Click on the icon (Fig. 5-3) to switch ON the communication
mode (the red LED on the Compair interface wil light up)
12. Switch on the television set with the mains switch
13. When the set is in standby. Click on "Start-up in ComPair
mode from standby" in the ComPair FTV1.9 fault finding
tree, otherwise continue.
Figure 5-3
5.8.3Searchman (Electronic Service Manual)
If both ComPair and SearchMan are installed, all the
schematics and PCB's of the faulty set are available when
clicking on the hyper-link of a schematic or a PCB in ComPair.
Example : Measure the DC-voltage on capacitor C2568
(Schematic/Panel) at the Monocarrier.
Clicking on the PCB hyper-link, automatically shows the PCB
with a highlighted capacitor C2568. clicking on the schematic
hyper-link, automatically shows the position of a highlighted
capacitor C2568 at the schematic.
5.8.4Connecting the ComPair interface
The ComPair Browser software should be installed and setup
before connecting ComPair to the FTV1.9. (See the ComPair
Browser Quick Reference Card for installation instructions):
1. Connect the RS232 interface cable to a free serial (COMM)
port on the PC and the ComPair interface PC connector
(connector marked with "PC").
2. Place the ComPair interface box straight in front of the
television with the infrared window (marked "IR") directed
to the television LED. The distance between ComPair
interface and television should be between 0.3 and 0.6
meter. (Note: make sure that (also) in the service position,
the ComPair interface infra red window is pointed to the
standby LED of the television set (no objects should block
the infra red beam)
3. Connect the mains adapter to the connector marked
"POWER 9V DC" on the ComPair interface
4. Switch the ComPair interface OFF
5. Switch the television set OFF with the mains switch
6. Remove the rear cover of the television set
7. Connect the interface cable (4822 727 21641) to the
connector on the rear side of the ComPair interface that is
marked "I2C" (See Figure 5-4)
8. Connect the other end of the interface cable to the
ComPair connector AVC34 (0334) at the right/bottom side
of the AV-Control panel.
Figure 5-4
The set has now started up in ComPair mode. Follow the
instruction in the FTV1.9 fault finding tree to diagnose the set.
Note that the OSD works but that the actual user control is
disabled
5.8.5Preset installation
Presets can be installed in 2 ways with the FTV1.9.
•Via infra red
– only sending TO the television
– the rearcover does NOT have to be removed
Click on "File" "Open" and select "TV - use ComPair as DST"
to use infra red
•Via cable
– sending TO the television and reading FROM the
television
– the rearcover has to be removed
Click on "File" "Open" and select "FTV1.9 fault finding" to use
the cable
Presets can be installed via menu "Tools", "Installation",
"Presets".