Panasonic WV-SP508E, WV-SP509, WV-SP508, WV-SP509E, WV-SF549E User Manual

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Operating Instructions

WV-SW559

WV-SP509

(Lens is optional for WV-SP509.)

WV-SF539

Network Camera

Model No. WV-SW550 Series

WV-SP500 Series

WV-SF540 Series WV-SF530 Series

This manual covers the models: WV-SW550 Series (WV-SW559, WV-SW558, WV-SW559E, WV-SW558E, WV-SW559PJ), WV-SP500 Series (WV-SP509, WV-SP508, WV-SP509E, WV-SP508E), WV-SF540 Series (WV-SF549, WV-SF548, WV-SF549E, WV-SF548E), and WV-SF530 Series (WV-SF539, WV-SF538, WV-SF539E, WV-SF538E).

Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

SW559

SW558

SP509

SP508

SF549

SF548

SF539

SF538

Preface

About the user manuals

There are 2 sets of operating instructions for the WV-SW559, WV-SW559PJ, WV-SW558, WV-SP509, WV-SP508, WV-SF549, WV-SF548, WV-SF539, WV-SF538 (P model), WV-SW559E, WV-SW558E, WV-SP509E, WV-SP508E, WV-SF549E, WV-SF548E, WV-SF539E, WV-SF538E (E model) as follows.

• Installation Guide: Explains how to install and connect devices.

• Operating Instructions: Explains how to perform the settings and how to operate this camera.

The model number is abbreviated in some descriptions in this manual. The screens used in these operating instructions show the case of WV-SW559 (P model). Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.

About notations

The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models.

: The functions with this notation are available when using the model WV-SW559. : The functions with this notation are available when using the model WV-SW558. : The functions with this notation are available when using the model WV-SP509. : The functions with this notation are available when using the model WV-SP508. : The functions with this notation are available when using the model WV-SF549. : The functions with this notation are available when using the model WV-SF548. : The functions with this notation are available when using the model WV-SF539. : The functions with this notation are available when using the model WV-SF538.

Trademarks and registered trademarks

• Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, ActiveX and DirectX are either

registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

• iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other

countries.

• Android is a trademark of Google Inc.

• Firefox is a registered trademark of the Mozilla Foundation.

• SDXC Logo is a trademark of SD-3C, LLC.

• All other trademarks identified herein are the property of their respective owners.

Abbreviations

The following abbreviations are used in these operating instructions. Microsoft® Windows® 7 is described as Windows 7. Microsoft® Windows Vista® is described as Windows Vista. Microsoft® Windows® XP SP3 is described as Windows XP. Windows® Internet Explorer® 9.0, Windows® Internet Explorer® 8.0, Windows® Internet Explorer® 7.0 and Microsoft® Internet Explorer® 6.0 are described as Internet Explorer. SDXC/SDHC/SD memory card is described as SD card or SD memory card.

2 Operating Instructions

Universal Plug and Play is described as UPnP™.

Viewer software

It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

Preface

IMPORTANT

• The default setting of “Automatic installation of viewer software” is “On”. Follow the instructions on

page 210 when the message is displayed on the information bar of the browser.

• When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to

display images from the camera will be displayed. Follow the instructions of the wizard.

• When the install wizard is displayed again even after completing the installation of the ActiveX, restart

the PC.

• The viewer software used on each PC should be licensed individually. The number of installations of

the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page (®page 188). Refer to your dealer for the software licensing.

Operating Instructions 3

Table of Contents

1 Monitor images on a PC ..........................................................................8

1.1 Monitor images from a single camera .............................................................................8

1.2 About the “Live” page ....................................................................................................11

1.3 Monitor cropping images ...............................................................................................14

1.4 Monitor picture in picture images .................................................................................16

1.5 Monitor images from multiple cameras ........................................................................17

2 Monitor images on a cellular phone/mobile terminal .........................19

2.1 Monitor images on a cellular phone ..............................................................................19

2.2 Monitor images on a mobile terminal ............................................................................21

3 Record images on the SD memory card manually (WV-SW559/

WV-SP509/WV-SF549/WV-SF539) .........................................................27

4 Action at an alarm occurrence ..............................................................29

4.1 Alarm type ........................................................................................................................29

4.2 Action at an alarm occurrence .......................................................................................29

5 Transmit images onto an FTP server ...................................................31

5.1 Transmit an alarm image at an alarm occurrence (Alarm image

transmission) ...................................................................................................................31

5.2 Transmit images at a designated interval or period (FTP periodic image

transmission) ...................................................................................................................31

5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function (WV-SW559/WV-SP509/WV-SF549/

WV-SF539) .......................................................................................................................32

6 Display the log list (WV-SW559/WV-SP509/WV-SF549/

WV-SF539) ..............................................................................................33

6.1 When “JPEG” is selected for “Recording format” of the SD memory card ..............33

6.2 When “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory

card ...................................................................................................................................36

7 Playback of images on the SD memory card (WV-SW559/WV-SP509/

WV-SF549/WV-SF539) ............................................................................40

7.1 When “JPEG” is selected for “Recording format” of the SD memory card ..............40

7.2 When “H.264(1)” or “H.264(2)” is selected for “Recording format” of the SD memory

card ...................................................................................................................................43

8 About the network security ...................................................................45

8.1 Equipped security functions ..........................................................................................45

9 Display the setup menu from a PC .......................................................46

9.1 How to display the setup menu .....................................................................................46

9.2 How to operate the setup menu .....................................................................................48

9.3 About the setup menu window ......................................................................................50

10 Configure the basic settings of the camera [Basic] ...........................52

10.1 Configure the basic settings [Basic] .............................................................................52

10.2 Configure the settings relating to the SD memory card [SD memory card] (WV-SW559/

WV-SP509/WV-SF549/WV-SF539) ..................................................................................56

4 Operating Instructions

Table of Contents

10.3 Access copy images saved on the SD memory card onto the PC [SD memory card

images] (WV-SW559/WV-SP509/WV-SF549/WV-SF539) ..............................................65

10.4 Configure the settings relating to the logs [Log] (WV-SW559/WV-SP509/WV-SF549/

WV-SF539) .......................................................................................................................74

10.4.1 How the logs and images are saved depending on the settings for “Alarm” ..................76

10.4.2 How the logs and images are saved depending on the settings for “Manual/

Schedule” .......................................................................................................................77

10.4.3 How the logs and images are saved depending on the settings for “FTP error” ............79

11 Configure the settings relating to images and audio [Image/

Audio] ......................................................................................................80

11.1 Configure the settings relating to the image capture mode [JPEG/H.264] ................80

11.2 Configure the settings relating to JPEG images [JPEG/H.264] ..................................81

11.3 Configure the settings relating to H.264 images [JPEG/H.264] ..................................83

11.4 Configure the settings relating to image adjust, focus, back focus, extra optical zoom,

privacy zone, VIQS, and lens distortion compensation [Image quality] ....................89

11.4.1 Configure the settings relating to image quality (“Image adjust” setup menu) ...............90

11.4.2 Set mask areas ..............................................................................................................96

11.5 Configure the focus setting (“Focus” setup menu) (WV-SW559/WV-SW558/WV-SF549/

WV-SF548/WV-SF539/WV-SF538) ................................................................................100

11.6 Configure the back focus setting (“Back focus” setup menu) (WV-SP509/

WV-SP508) .....................................................................................................................101

11.7 Adjust the angular field of view using the extra optical zoom function ..................102

11.8 Configure the settings relating to the privacy zone (“Privacy zone” setup

menu) .............................................................................................................................103

11.9 Configure the VIQS setting ..........................................................................................105

11.10 Configure the VIQS area ...............................................................................................107

11.11 Configure the settings relating to lens distortion compensation ............................108

11.12 Configure the settings relating to audio [Audio] (WV-SW559/WV-SP509/WV-SF549/

WV-SF539) .....................................................................................................................109

12 Configure the multi-screen settings [Multi-screen] ..........................112

13 Configure the alarm settings [Alarm] .................................................114

13.1 Configure the settings relating to the alarm action [Alarm] .....................................114

13.2 Configure the settings relating to the alarm image [Alarm] ......................................115

13.3 Configure the settings relating to H.264 recording [Alarm] (WV-SW559/WV-SP509/

WV-SF549/WV-SF539) ...................................................................................................117

13.4 Configure the settings relating to the alarm output terminal [Alarm] ......................118

13.5 Change the AUX name [Alarm] ....................................................................................119

13.6 Configure the VMD settings [VMD area] .....................................................................120

13.6.1 Set the VMD areas [VMD area] ....................................................................................122

13.7 Configuration of the settings relating to the E-mail notification [Notification] .......124

13.8 Configure the settings relating to Panasonic alarm protocol [Notification] ...........125

14 Configure the setting relating to the image recognition [Advanced

func.] .....................................................................................................128

14.1 Configure the settings relating to the XML notification [XML notification] .............128

14.2 Configuration of the settings relating to the face detection [Face detection] ........129

15 Configure the settings related to advanced view [Advanced

view] ......................................................................................................132

15.1 Configure the settings relating to cropping [Cropping] ............................................132

15.2 Configure the picture in picture settings [PiP] ...........................................................133

Operating Instructions 5

Table of Contents

16 Configure the settings relating to the authentication [User

mng.] .....................................................................................................138

16.1 Configure the settings relating to the user authentication [User auth.] ..................138

16.2 Configure the settings relating to the host authentication [Host auth.] ..................139

16.3 Configure the settings relating to the priority stream [System] ...............................140

17 Configure the settings of the servers [Server] ..................................143

17.1 Configure the settings relating to the E-mail server [E-mail] ...................................143

17.2 Configure the settings relating to the FTP server [FTP] ...........................................144

17.3 Configure the settings relating to the NTP server [NTP] ...........................................145

18 Configuring the network settings [Network] .....................................148

18.1 Configure the network settings [Network] ..................................................................148

18.2 Configure the HTTPS settings .....................................................................................156

18.2.1 Generation of the CRT key (SSL encryption key) ........................................................157

18.2.2 Generation of the self-signed certificate (security certificate) .......................................158

18.2.3 Generation of CSR (Certificate Signing Request) ........................................................160

18.2.4 Installation of the server certificate ...............................................................................161

18.2.5 Configuration of the connection protocol ......................................................................162

18.3 Access the camera using the HTTPS protocol ..........................................................163

18.3.1 Install the security certificate ........................................................................................163

18.4 Configure the settings relating to DDNS [DDNS] .......................................................173

18.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........174

18.4.2 When using the “Viewnetcam.com” service .................................................................175

18.4.3 Procedure to register information for the “Viewnetcam.com” service ...........................176

18.4.4 Checking the information registered for the “Viewnetcam.com” service ......................177

18.4.5 When using “Dynamic DNS Update” ............................................................................177

18.4.6 When using “Dynamic DNS Update(DHCP)” ...............................................................178

18.5 Configure the settings relating to SNMP [SNMP] ......................................................178

18.6 Configure the settings relating to the FTP periodic image transmission [FTP img.

trans.] .............................................................................................................................179

18.7 Configure the schedule settings of the FTP periodic image transmission [FTP img.

trans.] .............................................................................................................................181

18.7.1 How to set the schedules .............................................................................................182

18.7.2 How to delete the set schedule ....................................................................................183

19 Configure the settings relating to the schedules [Schedule] ..........184

20 Maintenance of the camera [Maintenance] ........................................187

20.1 Check the system log [System log] .............................................................................187

20.2 Upgrade the firmware [Upgrade] .................................................................................188

20.3 Check the status [Status] .............................................................................................189

20.4 Reset the settings/Reboot the camera [Default reset] ...............................................190

21 Using the CD-ROM ...............................................................................192

21.1 About the CD launcher .................................................................................................192

21.2 Installing Panasonic “IP Setting Software” ................................................................193

21.3 Installing the manuals ..................................................................................................194

21.4 Installing the Viewer software ......................................................................................194

21.5 Configure the network settings of the camera using the Panasonic “IP Setting

Software” .......................................................................................................................195

22 About the displayed system log .........................................................197

23 Troubleshooting ...................................................................................201

6 Operating Instructions

Table of Contents

24 Directory structure of drive B (WV-SW559/WV-SP509/WV-SF549/

WV-SF539) ............................................................................................212

Operating Instructions 7

1 Monitor images on a PC

The following are descriptions of how to monitor images from the camera on a PC.

1.1 Monitor images from a single camera

1. Start up the web browser.

2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the

browser.

• Example when entering an IPv4 address: http://URL registered using IPv4 address

http://192.168.0.10/

• Example when entering an IPv6 address: http://[URL registered using IPv6 address]

http://[2001:db8::10]/

IMPORTANT

• When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)

+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)

• When the PC is in a local network, configure the proxy server setting of the web browser (under

[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.

Note

• Refer to page 163 for further information about the case in which “HTTPS” is selected for

“HTTPS” - “Connection” on the [Network] tab of the “Network” page (®page 148).

8 Operating Instructions

1 Monitor images on a PC

3. Press the [Enter] key on the keyboard.

→ The “Live” page will be displayed. Refer to page 11 for further information about the “Live” page.

When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. The default user name and password are as follows. User name: admin Password: 12345

IMPORTANT

• To enhance the security, change the password for the user name “admin”. It is recommended to change

this password periodically.

• When displaying multiple H.264 images on a PC, images may not be displayed depending on the

performance of the PC.

Note

• The maximum number of concurrent access user is 14 including users who is receiving H.264 images

and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit rate)” and “Max bit rate (per client)”, the maximum concurrent access number may be 14 or less users. When 14 users are concurrently accessing, the access limit message will be displayed for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “H.264”, only the first user who accessed to monitor H.264 images will be included in the maximum number. The second and subsequent users who are monitoring H.264 images will not be included in the maximum number.

• When “On” is selected for “H.264 transmission” (®page 85), H.264 images will be displayed. When

“Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when “On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be limited to 5 fps.

• The refresh interval may become longer depending on a network environment, PC performance,

photographic subject, access traffic, etc.

<Refresh interval of JPEG images> When “On” is selected for “H.264 transmission”

– When “2 mega pixel [16:9]” / “1.3 mega pixel [16:9]” / “1.3 mega pixel [4:3]” is selected for “Image

capture mode”: max. 5fps

– When “3 mega pixel [4:3]” is selected for “Image capture mode”: max. 5fps

When “Off” is selected for “H.264 transmission”

Operating Instructions 9

1 Monitor images on a PC

– When “2 mega pixel [16:9]” / “1.3 mega pixel [16:9]” / “1.3 mega pixel [4:3]” is selected for “Image

capture mode”: max. 30fps

– When “3 mega pixel [4:3]” is selected for “Image capture mode”: max. 15fps

10 Operating Instructions

1.2 About the “Live” page

A B

D E

H I

L M

1 Monitor images on a PC

[select language] pull-down-menu

The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 52)

[Setup] button

Displays the setup menu. The button will turn green and the setup menu will be displayed.

[Live] button

Display the “Live” page. The button will turn green and the “Live” page will be displayed.

[Compression] buttons

• [H.264] button: The letters “H.264” on the button will turn green and an H.264 image will be displayed.

When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, the [H.264] button will be displayed. (®page 85)

• [JPEG] button: The letters “JPEG” on the button will turn green and JPEG image will be displayed.

[Stream] buttons

These buttons will be displayed only when an H.264 image is displayed.

• [1] button: The letter “1” will turn green and images in the main area will be displayed in accordance

with the setting of “H.264(1)”. (®page 85)

• [2] button: The letter “2” will turn green and images in the main area will be displayed in accordance

with the setting of “H.264(2)”. (®page 85)

[Image capture size] buttons

These buttons will be displayed only when a JPEG image is displayed.

• [VGA] button: The letters “VGA” will turn green and images in the main area will be displayed in VGA

size.

• [QVGA] button: The letters “QVGA” will turn green and images in the main area will be displayed in

QVGA size.

• [1280x960] button: The letters “1280x960” will turn green and images in the main area will be

displayed in 1280 x 960 (pixels).

Operating Instructions 11

1 Monitor images on a PC

• [640x360] button: The letters “640x360” will turn green and images in the main area will be displayed

in 640 x 360 (pixels).

• [320x180] button: The letters “320x180” will turn green and images in the main area will be displayed

in 320 x 180 (pixels).

• [1280x720] button: The letters “1280x720” will turn green and images in the main area will be

displayed in 1280 x 720 (pixels).

• [1920x1080] button: The letters “1920x1080” will turn green and images in the main area will be

displayed in 1920 x 1080 (pixels).

• [2048x1536] button: The letters “2048x1536” will turn green and images in the main area will be

displayed in 2048 x 1536 (pixels).

Note

• The buttons [VGA], [QVGA], and [1280x960] are displayed only when “1.3 mega pixel [4:3]” is

selected for “Image capture mode”.

• The button [2048x1536] is displayed only when “3 mega pixel [4:3]” is selected for “Image capture

mode”.

• The buttons [640x360] and [320x180] are displayed only when “2 mega pixel [16:9]” or “1.3 mega

pixel [16:9]” is selected for “Image capture mode”.

• The button [1280x720] is displayed only when “1.3 mega pixel [16:9]” is selected for “Image capture

mode”.

• The button [1920x1080] is displayed only when “2 mega pixel [16:9]” is selected for “Image capture

mode”.

• When “2048x1536”, “1920x1080”, “1280x960”, or “1280x720” is selected for the image capture

size, it may become smaller than the actual size depending on the window size of the web browser.

[Image quality] buttons

These buttons will be displayed only when a JPEG image is displayed.

• [1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of

“Image quality setting”. (®page 81)

• [2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of

“Image quality setting”. (®page 81)

[Zoom] buttons

Images will be zoomed in on with the electronic zoom by the viewer software “Network Camera View 4S”.

• [x1] button: The letter “x1” will turn green and images in the main area will be displayed at x1.

• [x2] button: The letter “x2” will turn green and images in the main area will be displayed at x2.

• [x4] button: The letter “x4” will turn green and images in the main area will be displayed at x4.

[Brightness] buttons

The brightness is adjustable from 0 to 255.

•

(darker) button: Images become darker.

• button: The adjusted brightness will return to the default brightness (64).

•

[Cropping] display

Cropping setup display is only displayed when the images set in “Cropping” on the [Cropping] tab of the “Advanced view” page are displayed in the main area. (®page 132) Within the full angle image, the white outlines display what position the image was cropped from. During sequence operations, the cropping positions used by the sequence function are displayed in multiple white outlines (the display shown in the cropping display is not updated by changes to the position of the sequence or images).

[AUX] buttons

These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu. (®page 114)

12 Operating Instructions

(brighter) button: Images become brighter.

SW559

SP509

SF549

SF539

SW559

SP509

SF549

SF539

SW559

SP509

SF549

SF539

SW559

SP509

SF549

SF539

1 Monitor images on a PC

• [Open] button: The letters “Open” on the button will turn green and the status of the AUX connector

will be open.

• [Close] button: The letters “Close” on the button will turn green and the status of the AUX connector

will be closed.

[Rec. on SD] button*2

This button will be displayed only when “Manual” is selected for “Save trigger” on the setup menu. (®page 59) Click this button to manually record images on the SD memory card. Refer to page 27 for descriptions of how to manually record images on the SD memory card.

[Log] button*1

[List] button will become available only when “On” is selected for “Save logs” on the setup menu. (®page 74) When this button is clicked, the log list will be displayed and images saved on the SD memory card can be played. Refer to page 33 for further information about the log list and for how to play images on the SD memory card.

[Multi-screen]

Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup menu. (®page 17)

Camera title

The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 52)

Alarm occurrence indication button

This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the alarm output terminal will be reset and this button will disappear. (®page 29)

Full screen button

Images will be displayed on a full screen. To return to the “Live” page, press the [Esc] key. The aspect ratio of displayed images will be adjusted in accordance with the monitor.

Snap shot button

Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the image on the PC by selecting “Save” from the displayed pop-up menu. When “Print” is selected, printer output is enabled.

Note

• For the case of using Windows 7 or Windows Vista, the following settings may be required.

Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted widows.

• When it takes longer than the specified period to obtain the snap shot picture due to the network

environment, the snap shot picture may not be displayed.

Mic input button*3

Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when “Mic input”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/ reception” on the setup menu. (®page 109)

When this button is clicked, the button will turn into the button and audio from the camera will not be heard. Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor .

Audio output button*3

Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/reception” on the setup menu. (®page 109) The button will blink during the audio transmission.

Operating Instructions 13

SW559

SP509

SF549

SF539

1 Monitor images on a PC

When this button is clicked, the button will turn into the button and audio from the PC will not be heard.

Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor .

Note

• When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the

receiver button and the transmission button will be inoperable for the other users. When “Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.

• Possible duration of audio transmission is up to 5 minutes per transmission. When 5 minutes have

passed, the audio transmission will automatically stop. To turn the audio transmission function on, click the [Audio output] button again.

• When the camera is restarted, the adjusted volume level (for both the audio transmission and

reception) will return to the level that had been set on the [Audio] tab on the setup menu. (®page 109)

• Actual volume level will change in three steps even though the volume cursor can be adjusted

minutely.

SD recording status indicator

The status of the SD recording can be checked with this indicator. When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD recording stops. This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup menu. (®page 56)

Main area

Images from the camera will be displayed in this area. The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”. (®page 53) Select “On with face frame display” for “Face detection” on the setup menu to display the face detection frame on the “Live” page. (®page 129)

IMPORTANT

• The face detection function shall not guarantee the detection of faces in an image. The face

detection accuracy varies with imaging conditions.

Note

• When operated by a lower access level user, images displayed on the screen may be changed

temporarily. This does not affect operation of the camera.

• Depending on the PC in use, screen tearing* may occur when the shooing scene drastically

changes due to the GDI restrictions of the OS. *A phenomenon in which portions of the screen are displayed out of alignment.

Only operable by users whose access level is “1. Administrator”.

Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.” (®page 138)

Operable by users who belong to the access level selected for “Permission level of audio trans./recep.” on the [Audio] tab of the “Image/Audio” page. Refer to page 109 for the permission level of audio.

1.3 Monitor cropping images

Full angle images and cropping images can be transmitted at the same time. The cropping function must be configured in order to transmit cropping images. (®page 132) H.264(2) or JPEG (VGA/QVGA/640x360/320x180) images can be set as cropping images.

14 Operating Instructions

1 Monitor images on a PC

By matching the settings of the [Compression] and [Stream] buttons on the “Live” page to the “Cropping” settings (“H.264”, “JPEG(VGA)/JPEG(640x360)”, or “JPEG(QVGA)/JPEG(320x180)”) configured on the [JPEG/H.264] tab, cropping images will be displayed on the [Cropping] display of the “Live” page and the main area.

Cropping

You can crop areas that you want to monitor.

By setting multiple cropping areas, up to 4 areas can be displayed in a sequence.

Sequence display using the cropping function

Operating Instructions 15

1 Monitor images on a PC

Note

• The cropping function can be used only when “2 mega pixel [16:9]”, “1.3 mega pixel [16:9]”, or “1.3

mega pixel [4:3]” is selected for “Image capture mode”.

1.4 Monitor picture in picture images

By using the picture in picture function, a cropping image or an alarm image can be added to an image and transmitted. The picture in picture function must be configured before it can be used. (®page 133) When the picture in picture function is used, combined JPEG and H.264 images with the following image capture sizes are transmitted.

• When “2 mega pixel [16:9]” is selected for “Image capture mode”: 1920x1080

• When “1.3 mega pixel [16:9]” is selected for “Image capture mode”: 1280x720

• When “1.3 mega pixel [4:3]” is selected for “Image capture mode”: 1280x960

Note

• The picture in picture function can only be used when “2 mega pixel [16:9]”, “1.3 mega pixel [16:9]”, or

“1.3 mega pixel [4:3]” is selected for “Image capture mode”.

The type of images to be combined can be selected from “Picture in picture mode” on the [PiP] tab (®page 133). When “Live” is selected in “Picture in picture mode”, a predetermined area is combined as a sub image and transmitted. When an alarm action is selected in “Picture in picture mode”, a predetermined area is transmitted as a sub image according to each setting.

Main image Sub image

16 Operating Instructions

1 Monitor images on a PC

1.5 Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered. (®page 112)

IMPORTANT

• When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable

for images from cameras with Pan/Tilt/Zoom functions.

• When the power is turned off or the LAN cable is disconnected while displaying images, displaying

images on a multi-screen from the “Live” page will become unavailable.

Note

• When displaying images on a 4-screen, panning, tilting and zooming operations become available only

for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://panasonic.net/pss/security/support/info.html) for further information about the compatible cameras and their versions.

• Only JPEG images can be displayed on a multi-screen. Audio will not be heard.

• When displaying the image on a multi-screen and “16:9” is selected for the aspect ratio, the image will

be displayed altered vertically to the aspect ratio of “4:3”.

• “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording

images from multiple cameras is available. For further information, refer to our website (http://panasonic.net/pss/security/support/info.html).

1. Click the desired [Multi-screen] on the “Live” page.

→ Images from the registered cameras will be displayed on a selected multi-screen (screen can be split

up to 16 areas). The following are instructions when displaying on a 4-split screen.

To show 1 camera screen, click the [Live] button. You can also click “1” below “Multi-screen” or “Back” to display the camera's “Live” page.

Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens.

Operating Instructions 17

1 Monitor images on a PC

Click a camera title. Live images from the camera corresponding to the clicked camera title will be displayed on the “Live” page of the newly opened window.

18 Operating Instructions

2 Monitor images on a cellular phone/mobile terminal

2.1 Monitor images on a cellular phone

It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.

IMPORTANT

• When the authentication window is displayed, enter the user name and password. The default user

name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 138)

• If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen

correctly.

• When “3 mega pixel [4:3]” is selected for “Image capture mode”, images cannot be monitored on a

cellular phone. Select “2 mega pixel [16:9]”, “1.3 mega pixel [16:9]”, or “1.3 mega pixel [4:3]” for “Image capture mode” to monitor images.

Note

• It is necessary to configure the network settings of the cellular phone in advance to connect to the

Internet and monitor images from the camera. (®page 148)

Operating Instructions 19

2 Monitor images on a cellular phone/mobile terminal

1. Access to “http://IP address/mobile”

cellular phone.

→ Images from the camera will be displayed.

or “http://Host name registered in the DDNS server/mobile” using a

Functions Outline of functions

A Manual Refresh/ Auto Refresh

Press the dial key “5” or the [Manual Refresh] button to refresh the camera images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals. When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera will return to manual refresh.

IMPORTANT

• Transmission will be periodically performed when “Auto Refresh” is

selected for the camera image. Confirm the contract plan of the cellular phone in use before using this function.

• Depending on the cellular phone in use, “Auto Refresh” may be

unavailable.

B Resolution control Changes the image capture size by pressing the dial key “0”.

• Image in the aspect ratio of “4:3”

• Image in the aspect ratio of

“16:9”

Changes the image capture size between 320x240 (default) and 640x480.

Changes the image capture size between 320x180 (default) and 640x360.

20 Operating Instructions

2 Monitor images on a cellular phone/mobile terminal

Functions Outline of functions

C Image quality control

D AUX control

It is possible to change the image quality between “Quality1” and “Quality2”. (®page 81)

Controls the AUX terminal. These buttons will be displayed only when “AUX output” is selected for “Terminal 3” on the setup menu. (®page 114)

Note

• Some cellular phones cannot change the image capture size even when resolution is changed by

resolution control.

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/mobile”.

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page,

enter as follows. “https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server: (colon) + port number/mobile”

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the cellular phone in use, password entry may be required each time the screen is switched.

• It is impossible to transmit/receive audio using a cellular phone.

• Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting

“9 Low” for “Image quality setting” of “JPEG” (®page 81) may sometimes solve this problem.

• Depending on the cellular phone in use or its contract plan, it may be impossible to access.

IP address is the global WAN IP address of the router that can be accessed via the Internet.

When “User auth.” is set to “On” (®page 138), only users with the access level of “1. Administrator” or “2. Camera control” will be displayed.

2.2 Monitor images on a mobile terminal

It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG only) from the camera on the screen of the mobile terminal. It is also possible to refresh images to display the latest image. The compatible mobile terminals are shown as follows. (As of April, 2012)

– iPad, iPhone, iPod touch (iOS 4.2.1 or later) – Android™ mobile terminals

When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, but a JPEG format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://panasonic.net/pss/security/support/info.html).

IMPORTANT

• When the authentication window is displayed, enter the user name and password. The default user

name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 138)

Operating Instructions 21

2 Monitor images on a cellular phone/mobile terminal

• When “3 mega pixel [4:3]” is selected for “Image capture mode”, images cannot be monitored on a

mobile terminal. Select “2 mega pixel [16:9]”, “1.3 mega pixel [16:9]”, or “1.3 mega pixel [4:3]” for “Image capture mode” to monitor images.

• When “2 mega pixel [16:9]” is selected for “Image capture mode”, the maximum image capture size is

640x360.

Note

• It is necessary to configure the network settings of the mobile terminal in advance to connect to the

Internet and monitor images from the camera. (®page 148)

1. Access to “http://IP address/cam”

or “http://Host name registered in the DDNS server/cam” using a mobile

terminal.

→ Images from the camera will be displayed.

Live images area Displays images from the camera.

Operation buttons area When functions are selected in the function selection area C, buttons to operate those functions are displayed.

Function selection area When functions that can be operated are selected, operation buttons are displayed in the operation buttons area B.

22 Operating Instructions

A B

2 Monitor images on a cellular phone/mobile terminal

2. Click the button of the function that you want to operate.

Resolution control AUX control

Each function is explained below.

Resolution control Press the

button to display the buttons used to select the resolution on the screen. The resolution

can be changed by selecting a resolution setting from the buttons. Image capture mode

• “2 mega pixel [16:9]” images: Changes the image capture size between 320x180 and 640x360

(default).

• “1.3 mega pixel [16:9]” images: Changes the image capture size between 320x180, 640x360

(default), and 1280x720.

• “1.3 mega pixel [4:3]” images: Changes the image capture size between 320x240, 640x480

(default), and 1280x960.

Operating Instructions 23

2 Monitor images on a cellular phone/mobile terminal

AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX

output terminals can be controlled with the and buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu.

(®page 114)

24 Operating Instructions

2 Monitor images on a cellular phone/mobile terminal

Note

• You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/ds

• When the resolution is changed by the resolution control, the displayed resolution changes but the

image size remains the same.

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

cam”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/cam”*2.

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page,

enter as follows. “https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server: (colon) + port number/cam”

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the mobile terminal in use, password entry may be required each time the screen is switched.

• It is impossible to transmit/receive audio using a mobile terminal.

• Depending on the mobile terminal in use, larger size images may not be displayed. In this case,

selecting “9 Low” for “Image quality setting” of “JPEG” (®page 81) may sometimes solve this problem.

Operating Instructions 25

2 Monitor images on a cellular phone/mobile terminal

• Depending on the mobile terminal in use or its contract plan, it may be impossible to access.

IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.

Only when accessing the camera via the Internet.

26 Operating Instructions

3 Record images on the SD memory card manually (WV-SW559/WV-SP509/WV-SF549/WV-SF539)

3 Record images on the SD memory card manually (WV-SW559/WV-SP509/WV-SF549/ WV-SF539)

Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu. (®page 59) It is possible to select “JPEG”, “H.264(1)”, or “H.264(2)” on “Recording format” of the setup menu. (®page 58) When “JPEG” is selected for “Recording format”, still image data are recorded. When “H. 264(1)” or “H.264(2)” is selected, video data are recorded. Images recorded on the SD memory card can be copied onto the PC. (®page 65)

1. Display the “Live” page. (®page 8)

2. Click the [SD] button.

→ The SD recording window will open.

3. Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator

will light red (®page 11) while images are being recorded on the SD memory card. The image saving interval can be configured on the [SD memory card] tab of the “Basic” page. (®page 56)

4. Click the [Stop] button to stop saving images on the SD memory card.

® The SD recording status indicator will turn off.

5. Click the [Close] button to close the window.

Operating Instructions 27

3 Record images on the SD memory card manually (WV-SW559/WV-SP509/WV-SF549/WV-SF539)

Note

• Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card]

tab and logging in from the user authentication window (®page 65). The destination to save image data is a fixed directory on Drive B. Refer to “Directory structure of drive B” (®page 212).

• When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may

not start. In this case, click the [Start] button again.

28 Operating Instructions

SW559

SP509

SF549

SF539

4 Action at an alarm occurrence

The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.

4.1 Alarm type

• Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the

camera, the alarm action will be performed when the connected alarm device is activated.

• VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.

*VMD stands for “Video Motion Detection”.

• Command alarm: When a Panasonic alarm protocol is received from the connected device via a network,

the alarm action will be performed.

4.2 Action at an alarm occurrence

Display the alarm occurrence indication button on the “Live” page

The alarm occurrence indication button will be displayed on the “Live” page at an alarm occurrence. (®page 11)

IMPORTANT

• When “Polling(30s)” is selected for “Alarm status update mode” (®page 52), the Alarm occurrence

indication button will be refreshed in 30-second intervals. For this reason, it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the “Live” page at an alarm occurrence.

Notify of alarm occurrences to the device connected to the alarm connector

It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm occurs. The settings for the alarm output can be configured in the “Alarm output terminal setup” section of the [Alarm] tab of the “Alarm” page. (®page 118)

Save images on the SD memory card

When an alarm occurs, images (JPEG/H.264) will be saved on the SD memory card. The settings to save images on the SD memory card can be configured on the [SD memory card] tab (®page 56) of the “Basic” page and the [Alarm] tab of the “Alarm” page. (®page 115)

Transmit an image onto a server automatically

An alarm image can be transmitted at an alarm occurrence to the server designated in advance. The settings required to transmit an alarm image to a server can be configured in the “Alarm image” section on the [Alarm] tab of the “Alarm” page (®page 115) and the [FTP] tab of the “Server” page (®page 144).

IMPORTANT

• Select “FTP error” for “Save trigger” on the [SD memory card] tab when using the SD memory card.

When “Alarm input” or “Manual” is selected for “Save trigger”, an alarm image will not be transmitted at an alarm occurrence to the FTP server.

Operating Instructions 29

4 Action at an alarm occurrence

Notify of alarm occurrences by E-mail

Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. An alarm image (still picture) can be sent with the alarm E-mail as an attached file. The settings for alarm E-mail can be configured in the “E-mail notification” section on the [Notification] tab of the [Alarm] page (®page 124) and the [E-mail] tab of the “Server” page (®page 143).

Notify of alarm occurrences to the designated IP addresses (Panasonic alarm protocol notification)

This function is available only when a Panasonic device, such as the network disk recorder, is connected to the system. When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 125)

30 Operating Instructions

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