Panasonic WV-S2550L, WV-S1550L User Manual

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Operating Instructions

WV-S1550L

WV-S2550L WV-S1550L

WV-S2250L

WV-S2550L

WV-S2250L

Network Camera

Model No. WV-S2550L

WV-S2250L WV-S1550L

The model number is abbreviated in some descriptions in this manual.

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Preface

About the user manuals

There are 3 sets of operating instructions as follows.

• Operating Instructions (this document): Explains how to perform the settings and how to operate this

camera.

• Important Information: Provides information about the cautions required for safely using and installing this

camera.

• Installation Guide: Explains how to install and connect devices.

The screens used in these operating instructions show the case of WV-S2550L. Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.

Note

• “Control No.:C****” used in this document should be used to search for information on the Panasonic

support website and will guide you to the right information.

Abbreviations

The following abbreviations are used in these operating instructions. Microsoft Windows 10 is described as Windows 10. Microsoft Windows 8.1 is described as Windows 8.1. Microsoft Windows 7 is described as Windows 7. Windows Internet Explorer 11 is described as Internet Explorer. SDXC/SDHC/SD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™ or UPnP.

2 Operating Instructions

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For administrator registration

At the time of first access to the camera (or at the time of initialization), the registration screen will be displayed.

Preface

[User name (1 to 32 characters)]

Enter the user name of the administrator.

Available number of characters: 1 - 32 characters Unavailable characters: 2-byte characters, and 1-byte symbols " & : ; \

[Password (8 to 32 characters)]/[Retype password]

Enter the administrator password.

Available number of characters: 8 - 32 characters Unavailable characters: 2-byte characters, and 1-byte symbols " &

Note

• Distinguish between upper- and lower cases.

• For the password, use three or more types of characters from upper- and lowercase alphabetic

characters, numeric characters, and symbols.

• Set the password which does not include the user name.

IMPORTANT

• If you forgot or do not know the password or user name, the camera must be initialized. Because all

settings other than preset position settings are deleted when the camera is initialized, make sure to keep the information secure from third parties. Refer to “Parts and functions” section in the Important Information in the supplied CD-ROM for more information about initializing the camera.

• It is recommended to change the password periodically.

The registration completion screen will be displayed after registering a user name and password of the administrator. After 10 seconds, the camera will be reconnected automatically. Please click “here” if it is not displayed automatically.

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Preface

When the camera is reconnected to, an authentication window is displayed. Enter the registered user name and password to start operation.

Viewer software

In order to display H.265 (or H.264) images, send/receive audio to/from the camera, and play images saved on the SD memory card, the “Network Camera View 4S” (ActiveX®) viewer software must be installed. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

IMPORTANT

• The default setting of “Automatic installation” is “On”. Follow the instructions on page 235 when the

message is displayed on the information bar of the browser.

• Depending on the software environment of your PC, it may take time for the message to be displayed

on the information bar of the browser.

• If you display the “Live” page on a PC and click the [Viewer Software] button, the installation screen

for ActiveX, which is required for viewing camera images, is displayed. Follow the on-screen instructions and install the software. When displayed JPEG images (still images), there is no need to install ActiveX.

• When the install wizard is displayed again even after completing the installation of the ActiveX, restart

the PC.

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Preface

• The viewer software used on each PC should be licensed individually. The number of installations of

the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page (®page 209). Refer to your dealer for the software licensing.

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Table of Contents

1 Operations ................................................................................................9

1.1 Monitor images on a PC ...................................................................................................9

1.1.1 Monitor images from a single camera ..............................................................................9

1.1.2 About the “Live” page .....................................................................................................12

1.1.3 Monitor images from multiple cameras ..........................................................................17

1.2 Monitor images on a cellular phone/mobile terminal ..................................................20

1.2.1 Monitor images on a cellular phone ...............................................................................20

1.2.2 Monitor images on a mobile terminal (including smartphones) ......................................21

1.3 Record images on the SD memory card manually ......................................................26

1.4 Action at an alarm occurrence .......................................................................................28

1.4.1 Alarm type ......................................................................................................................28

1.4.2 Action at an alarm occurrence ........................................................................................28

1.5 Transmit images onto an FTP server ............................................................................30

1.5.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission) .............30

1.5.2 Transmit images at a designated interval or period (FTP periodic image

transmission) ..................................................................................................................30

1.5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic

image transmission function ...........................................................................................31

1.6 Display the log list ..........................................................................................................32

1.7 Playback of images on the SD memory card ...............................................................36

1.7.1 Playback “JPEG(1)”/“JPEG(2)” images saved to the SD memory card .........................36

1.7.2 Playback “Stream(1)”/“Stream(2)”/“Stream(3)”/“Stream(4)” images saved to the SD

memory card ..................................................................................................................39

2 Settings ...................................................................................................42

2.1 About the network security ............................................................................................42

2.1.1 Equipped security functions ...........................................................................................42

2.2 Display the setup menu from a PC ................................................................................43

2.2.1 How to display the setup menu ......................................................................................43

2.2.2 How to operate the setup menu .....................................................................................44

2.2.3 About the setup menu window .......................................................................................45

2.3 Use Easy Setup [Easy Setup] ........................................................................................47

2.3.1 Configure the Internet settings [Internet] ........................................................................47

2.3.2 Configure an event action [Event action] ........................................................................48

2.3.2.1 Configure the schedule/alarm (event function type setup menu) ................................51

2.3.2.2 Alarm: Configure the terminal and VMD (alarm setup menu) ......................................51

2.3.2.3 Alarm: Configure the alarm function type (Alarm function type setup menu) ..............53

2.3.2.4 Alarm: Configure the details for image transfer or recording conditions ......................54

2.3.2.5 Alarm: Configure the output terminal ...........................................................................56

2.3.2.6 Alarm: configure the mail notifications and mail server ...............................................57

2.3.2.7 Schedule: Configure SD recording or FTP periodic image transmission (schedule

function type setup menu) ...........................................................................................59

2.3.2.8 Schedule: Set SD memory recording (video recording setup menu) ..........................59

2.3.2.9 Schedule: Configure FTP periodic image transmission (FTP periodic image transmission

setup menu) .................................................................................................................62

2.4 Configure the basic settings of the camera [Basic] ....................................................65

2.4.1 Configure the basic settings [Basic] ...............................................................................65

2.4.2 Configure the settings relating to the SD memory card [SD memory card] ....................72

2.4.3 Configure the settings relating to alteration detection [Alteration detection] ..................80

2.4.4 How to configure alteration detection settings ................................................................82

2.4.4.1 Generation of the CRT key (encryption key) ...............................................................82

2.4.4.2 Generation of CSR (Certificate Signing Request) .......................................................83

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Table of Contents

2.4.4.3 Installation of the certificate issued by CA ...................................................................85

2.4.4.4 Configuration of alteration detection ............................................................................86

2.4.5 Access copy images saved on the SD memory card onto the PC [SD memory card

images] ...........................................................................................................................87

2.4.6 Configure the directory of the PC that images will be downloaded to [Log] ...................89

2.5 Configure the settings relating to images and audio [Image/Audio] .........................90

2.5.1 Configure the settings relating to the image capture mode [Image] ...............................90

2.5.2 Configure the settings relating to JPEG images [Image] ................................................91

2.5.3 Configure the settings relating to Stream [Image] ..........................................................93

2.5.4 Configure the settings relating to image adjust, zoom/focus, privacy zone, VIQS, and lens

distortion compensation [Image quality] .........................................................................99

2.5.4.1 Configure the settings relating to image quality (“Image adjust” setup menu) ..........100

2.5.4.2 Set mask areas ..........................................................................................................109

2.5.4.3 Adjust the zoom and focus ........................................................................................113

2.5.4.4 Configure the settings relating to the privacy zone (“Privacy zone” setup

menu) ........................................................................................................................116

2.5.4.5 Configure the VIQS setting ........................................................................................118

2.5.4.6 Configure the VIQS area ...........................................................................................120

2.5.4.7 Configure the settings relating to lens distortion compensation ................................122

2.5.5 Configure the settings relating to audio [Audio] ............................................................123

2.6 Configure the multi-screen settings [Multi-screen] ...................................................126

2.7 Configure the alarm settings [Alarm] ..........................................................................128

2.7.1 Configure the settings relating to the alarm action [Alarm] ...........................................128

2.7.2 Configure the settings relating to the output terminal [Alarm] ......................................130

2.7.3 Change the AUX name [Alarm] ....................................................................................131

2.7.4 Configure the settings relating to the camera action on alarm occurrence

[Alarm] ..........................................................................................................................132

2.7.4.1 Configure settings relating to image quality on alarm action .....................................133

2.7.4.2 Configure settings relating to alarm E-mail notifications ............................................134

2.7.4.3 Configure settings relating to FTP transmissions of alarm images ...........................135

2.7.4.4 Configure settings relating to recording to an SD memory card when an alarm

occurs ........................................................................................................................136

2.7.4.5 Configure settings relating to Panasonic alarm protocol notification when an alarm

occurs ........................................................................................................................137

2.7.4.6 Configure settings relating to HTTP alarm notification when an alarm occurs ..........138

2.7.5 Configure the VMD settings [VMD area] ......................................................................138

2.7.6 Set the VMD areas [VMD area] ....................................................................................140

2.7.7 Configuration of the settings relating to alarm notification [Notification] .......................142

2.7.7.1 Configure the settings relating to Panasonic alarm protocol .....................................143

2.7.7.2 Configure the settings relating to HTTP alarm notification ........................................145

2.8 Configure the settings relating to the authentication [User mng.] ...........................147

2.8.1 Configure the settings relating to the user authentication [User auth.] .........................147

2.8.2 Configure the settings relating to the host authentication [Host auth.] .........................150

2.8.3 Configure IEEE 802.1X [IEEE 802.1X] .........................................................................152

2.8.4 Configure the data encryption settings [Data encryption] .............................................152

2.9 Configuring the network settings [Network] ..............................................................155

2.9.1 Configure the network settings [Network] .....................................................................155

2.9.2 Configure advanced network settings [Advanced] .......................................................159

2.9.2.1 Configure the settings related to sending E-mails .....................................................160

2.9.2.2 Configure the settings related to FTP transmission ...................................................165

2.9.2.3 Configure the settings relating to the NTP server ......................................................169

2.9.2.4 Configure the UPnP settings .....................................................................................170

2.9.2.5 Configure the HTTPS settings ...................................................................................172

2.9.2.6 Configure the settings relating to DDNS ....................................................................173

2.9.2.7 Configure the settings relating to SNMP ...................................................................175

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2.9.2.8 Configure the QoS settings .......................................................................................176

2.9.3 How to configure HTTPS settings ................................................................................178

2.9.3.1 Select the certificate to use when accessing with HTTPS .........................................179

2.9.3.2 Obtaining the root certificate ......................................................................................179

2.9.3.3 Configuration of HTTPS connections ........................................................................185

2.9.3.4 Generation of the CRT key (SSL encryption key) .....................................................186

2.9.3.5 Generation of CSR (Certificate Signing Request) .....................................................187

2.9.3.6 Installation of the CA certificate .................................................................................188

2.9.4 Access the camera using the HTTPS protocol (for pre-installed certificate) ................189

2.9.4.1 Configuration of the host file ......................................................................................189

2.9.5 Access the camera using the HTTPS protocol (for CA Certification) ...........................194

2.9.6 How to configure the settings relating to DDNS ...........................................................195

2.9.6.1 Configuration of the DDNS service (Example of the “Viewnetcam.com”

service) ......................................................................................................................196

2.9.6.2 When using “Dynamic DNS Update” .........................................................................199

2.9.6.3 When using “Dynamic DNS Update(DHCP)” ............................................................200

2.10 Configure the settings relating to the schedules [Schedule] ...................................201

2.10.1 How to set the schedules .............................................................................................204

2.10.2 How to delete the set schedule ....................................................................................206

2.11 Maintenance of the camera [Maintenance] .................................................................208

2.11.1 Check the system log [System log] ..............................................................................208

2.11.2 Upgrade the firmware [Upgrade] ..................................................................................209

2.11.3 Check the status [Status] .............................................................................................210

2.11.4 Reset the settings/Reboot the camera [Default reset] ..................................................213

2.11.5 Settings data/backing up or restoring logs [Data] .........................................................214

2.12 Display the Panasonic support website [Support] ....................................................216

3 Others ....................................................................................................217

3.1 Using the CD-ROM ........................................................................................................217

3.1.1 About the CD launcher .................................................................................................217

3.1.2 Installing Panasonic “IP Setting Software” ...................................................................218

3.1.3 Installing the manuals ...................................................................................................219

3.1.4 Installing the Viewer software .......................................................................................219

3.1.5 Configure the network settings of the camera using the Panasonic “IP Setting

Software” ......................................................................................................................220

3.2 About the displayed system log ..................................................................................223

3.3 Troubleshooting ............................................................................................................227

3.4 Directory structure of drive B ......................................................................................237

8 Operating Instructions

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1 Operations

1.1 Monitor images on a PC

The following are descriptions of how to monitor images from the camera on a PC.

1.1.1 Monitor images from a single camera

1. Start up the web browser.

2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the

browser.

• Example when entering an IPv4 address: http://URL registered using IPv4 address

http://192.168.0.10/

• Example when entering an IPv6 address: http://[URL registered using IPv6 address]

http://[2001:db8::10]/

1 Operations

IMPORTANT

• When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)

+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)

• When the PC is in a local network, configure the proxy server setting of the web browser (under

[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.

Note

• Refer to page 189 and page 194 for further information about the case in which “HTTPS” is

selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page (®page 155).

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1 Operations

3. Press the [Enter] key on the keyboard.

→ The “Live” page will be displayed. Refer to page 12 for further information about the “Live” page.

When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.

IMPORTANT

• It is recommended to change the password periodically.

• When displaying multiple H.265 (or H.264) images on a PC, images may not be displayed depending

on the performance of the PC.

Note

• The maximum number of concurrent access user is 14 including users who is receiving H.265 (or H.

264) images and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit rate)” and “Max bit rate (per client)*”, the maximum concurrent access number may be 14 or less users. When 14 users are concurrently accessing, the access limit message will be displayed for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “Stream”, only the first user who accessed to monitor H.265 (or H.264) images will be included in the maximum number. The second and subsequent users who are monitoring H.265 (or H.264) images will not be included in the maximum number.

• If you set the “Stream transmission” (®page 93) to “On”, an H.265 (or H.264) image will be displayed

based on the settings of the “Stream encoding format”. If you set the “Stream transmission” (®page

93) to “Off”, a JPEG image will be displayed. A JPEG image can be displayed even if the “Stream transmission” is set to “On”, but in that case, the transmission interval of the JPEG image will be limited to maximum 5 fps.

• The refresh interval may become longer depending on a network environment, PC performance,

photographic subject, access traffic, etc.

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<Refresh interval of JPEG images> When “On” is selected for “Stream transmission”

max. 5fps

When “Off” is selected for “Stream transmission”

max. 30fps

1 Operations

Operating Instructions 11

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J K

N O P Q R S T

1 Operations

1.1.2 About the “Live” page

Note

• The buttons and setting items displayed on the “Live” page can be changed depending on the user

rights of the accessing user. You can set the user right settings from “User auth.” under “User mng.”. (®page 147)

[select language] pull-down-menu

The camera’s display language can be selected. The default language can be set in the [Menu language] in the [Basic] settings. (®page 65)

[Login] button

This button is displayed when “User auth.” is “On” and a person other than the administrator logs in, or when “User auth.” is “Off” and “Guest User” is set to “Use”. (®page 147) Even in the above case, the [Login] button will not be displayed if “Host auth.” is set to “On”, and the camera browser is opened from a host with administrator rights.

If login fails, close all the browsers, open the “Live” page and login once again.

[Setup] button

Displays the setup menu.

[Live view] pull-down menu

You can select and switch to the image to be displayed in the main area from the following:

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Stream(1)/Stream(2)/Stream(3)/Stream(4)/JPEG(1)/JPEG(2)/Multi-screen The image in the main area is displayed based on the contents set in Stream(1) – (4) (®page 93), JPEG(1) – (2) (®page 91), or Multi-screen (®page 126). Also the first stream displayed when you accessed the camera can be set from “Initial display stream” of the [Image] tab. For “Multi-screen”, you can set the “Initial display” in the [Multi-screen] tab.

Note

• When the image capture size is larger than “1280´960” or “1280´720”, the image may become

smaller than the actual size depending on the window size of the web browser.

Stream information display

Displays the setup for stream encoding format, image capture size, bit rate, and frame rate for the live view of a stream.

Note

• Displays the values set in the stream. The actual bit rate and frame rate vary depending on the

network environment and the used PC.

[Refresh interval] pull-down menu

This pull-down menu will be displayed only when a JPEG image is displayed. Use it to select the display method of the JPEG image.

• MJPEG: Uses viewer software to display JPEG images successively as MJPEG (Motion JPEG). Not

available if the viewer software is not installed.

• Refresh interval : 1s/Refresh interval : 3s/Refresh interval : 5s/Refresh interval : 10s/Refresh

interval : 30s/Refresh interval : 60s: Refreshes JPEG format (still images) images at the specified interval.

Note

• Depending on the network environment or the PC used, JPEG format (still images) images may

not be refreshed at the specified interval.

• The [Refresh interval] pull-down on the “Live” page is not displayed for JPEG images with data

encryption set to “On”.

[Zoom] buttons

Images will be zoomed in on with the electronic zoom by the viewer software “Network Camera View 4S”.

• [x1] button: The images in the main area will be displayed at x1.

• [x2] button: The images in the main area will be displayed at x2.

• [x4] button: The images in the main area will be displayed at x4.

[Brightness] buttons

The brightness is adjustable from 0 to 255. Click the

button to make the image darker. If you click the [Normal] button, the display will be reset to default.

[AUX] button

These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu. (®page 51)

button to make the image brighter, or click the

• [Open] button: The status of the AUX connector will be open.

• [Close] button: The status of the AUX connector will be closed.

Note

• The names of “AUX”, “Open” and “Close” can be changed. (®page 131)

[Rec. on SD] button

The [Rec. on SD] button will be displayed only when “Manual” is selected for “Save trigger” on the [SD memory card] tab. (®page 76) Click this button to manually record images on the SD memory card. Refer to page 26 for descriptions of how to manually record images on the SD memory card.

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1 Operations

[Log/Play] button

When the [Log/Play] button is clicked, the log list will be displayed and images saved on the SD memory card can be played. Refer to page 32 for further information about the log list and for how to play images on the SD memory card.

[Viewer software] button

Starts installation of the viewer software for display. This button will not be available if the viewer software is already installed on the PC, or if the “Automatic installation” of the [Viewer software (nwcv4Ssetup.exe)] in the [Basic] tab is set to “Off”. (®page 69)

Camera title

The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 66)

Support button

When this button is clicked, the support site below will be displayed in a newly opened window. This website contains technical information, FAQ, and other information. https://security.panasonic.com/support/

Alarm occurrence indication button

When an alarm occurs, the display flashes. When this button is clicked, the output terminal will be reset and this button will disappear. (®page 28)

Note

Full screen button

Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed in the main area is smaller than the main area, the image is displayed corresponding to its image capture size. If the full screen button is clicked once when images are displayed corresponding to their image capture sizes, images are displayed in full screen. To return to the “Live” page when displaying an image in full screen, press the [Esc] key.

Snap shot button

Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the image on the PC by selecting “Save” from the displayed pop-up menu. When “Print” is selected, printer output is enabled.

• Since the blinking of the alarm occurrence indication button is not coupled to recording images to

the SD memory card, forwarding E-mails, or other operations, check the settings of each operation separately.

Note

• If the viewer software is not installed, “Save” and “Print” will not be displayed in the pop-up menu.

• The following settings may be required.

Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted windows. After registration, close the web browser, and then access the camera again.

• When it takes longer than the specified period to obtain the snap shot picture due to the network

environment, the snap shot picture may not be displayed.

• If the image capture size specified for JPEG cannot be obtained, JPEG images are displayed with

the image capture size that could be obtained. Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image size may differ from the captured sized.

• If the encryption setting for JPEG(1) or JPEG(2) is “On”, the Snap shot button is not displayed.

Mic input button

Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when “Mic input”, “Interactive(Full-duplex)”, or “Interactive(Half-duplex)” is selected for “Audio transmission mode” on the setup menu. (®page 123)

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1 Operations

When the audio reception is turned off, the button will turn into the button and audio from the camera

will not be heard. Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor .

Note

• When “Audio volume control mode” is set to “Adjust Mic input” in the setup menu, the volume cursor

is not displayed when using “Audio recording”.

• When the camera is restarted, the adjusted volume level (for the reception) will return to the level

that had been set on the [Audio] tab on the setup menu. (®page 123)

• Actual volume level will change in three steps even though the volume cursor can be adjusted

minutely.

• If multiple camera browsers are open at the same time on the same computer, audio cannot be

heard from the camera browsers that were opened later. Please only access 1 camera at a time.

Audio output button

Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission mode” on the setup menu. (®page 123) The button will blink during the audio transmission. When the audio transmission is turned off, the button

display will switch to the

, and audio from the PC will not be heard.

Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor .

Note

• When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the

receiver button and the transmission button will be inoperable for the other users. When “Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.

• The maximum duration of a single audio output is the audio output duration set in the [Audio] tab

on the “Image/Audio” page. Audio output stops when the specified audio output duration has passed. To turn the audio transmission function on, click the [Audio output] button again.

• When the camera is restarted, the adjusted volume level (for both the audio transmission and

reception) will return to the level that had been set on the [Audio] tab on the “Image/Audio” page. (®page 123)

• Actual volume level will change in three steps even though the volume cursor can be adjusted

minutely.

SD recording status indicator

The status of the SD recording can be checked with this indicator. When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD recording stops. This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup menu. (®page 72)

Main area

Images from the camera will be displayed in this area. The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”. (®page 65) In addition, when being adjusted, the status of brightness (®page 68) will be displayed as well as the characters configured for “Camera title on screen” (®page 67). The number of lines for the display is 2. A zoom operation can be performed using the mouse wheel. When clicking a desired point while displaying live images at x2 or x4 in the main area, the camera will move to locate the clicked point at the center of the main area.

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1 Operations

Note

Only operable by users whose access level is “1. Administrator”.

Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.” (®page 147)

• When the camera is operated by a user with a low access level, images displayed on the screen

may be changed temporarily. This does not affect operation of the camera.

• Depending on the PC in use, screen tearing* may occur when the shooting scene drastically

changes due to the GDI restrictions of the OS. *A phenomenon in which portions of the screen are displayed out of alignment.

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1 Operations

1.1.3 Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. Images from 4, 9, and up to 16 cameras can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered. (®page 126)

IMPORTANT

• When video is displayed in 4 screens and 9 screens, the video and audio may cut out because the

transmission volume of other cameras is large. In such cases, the setting of the registered cameras needs to be changed to reduce the transmission volume. Example of setup to reduce the transmission volume:

– Set the video transmission format to “H.265” or “H.264”. – Set the “Transmission priority” (®page 94) of the stream to “Best effort”.

• To enable the audio for multi-screen, the audio must be enabled for the camera.

• When 16 screens are used for the display, only still images (JPEG) can be refreshed.

Note

• Multi-screen can be used to display JPEG images, and H.265 (or H.264) images. If other cameras

support audio, audio is also output.

• Adjust the volume when multi-screen is displayed.

• For further information about “Network Camera Recorder with Viewer Software Lite”, which is suited

to viewing images from several cameras, refer to our website (https://security.panasonic.com/support/info/ <Control No.: C0301>).

• When you have registered a camera with the authentication function enabled, enter the user name and

password of the “Administrator” for the registered camera in the “Authentication dialog”. Refer to the Panasonic support website below for information about the terms and conditions for use of multi-screen. https://security.panasonic.com/support/info/ <Control No.: C0302>

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1. From the “Live view” pull-down menu in the “Live” page, select “Multi-screen”.

→ Images from the registered cameras will be displayed on a selected multi-screen (screen can be split

up to 16 areas). The following are instructions when displaying on a 4-split screen.

“Live view” pull-down menu

Select the image displayed in the main area.

[Layout] pull-down menu

Select from the pull-down menu to display images from cameras in multi-screens of 4 to 9 or even 16 screens.

[Refresh interval] pull-down menu

Select from the pull-down menu and switch between video (H.265/H.264/MJPEG) and still images (JPEG). For still images (JPEG), select the refresh interval (Refresh interval : 1s/Refresh interval : 3s/Refresh interval : 5s/Refresh interval : 10s/Refresh interval : 30s/Refresh interval : 60s) for camera images. When the 16 screen layout is used, Refresh interval : 1s cannot be selected.

[Image capture size] pull-down menu

Select the image capture size from the pull-down menu to change it. When you select “4 Screens” in the [Layout] pull-down menu, the image capture size of the camera changes.

• When the aspect ratio is 4:3:

Switching between QVGA (default) and VGA

• When the aspect ratio is 16:9:

Switching between 320´180 (default) and 640´360

Full screen display

If you press the full screen button, the display of the camera image will be maximized. If you click the

(reset) button in the full screen display, the display size will be reset to original size.

Camera title

If you click the camera title, live images from the corresponding camera will be displayed on the “Live” page of the newly opened window.

Camera control bar

Can be used to get snap shot of JPEG images or to adjust the PC mic input/output volume (mic input or audio output).

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Note

• The frame rate may drop depending on the network environment and number of accessing users.

• If the image capture size specified for JPEG cannot be obtained, a JPEG image with an image

capture size that could be obtained is displayed. Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image size may differ from the captured sized.

• When in full screen display, click¢ering and zoom are not available.

• When a video (H.265/ H.264/ MJPEG) is selected from the “Refresh interval” pull-down menu, a

different video from the setting may be displayed subject to the connected camera settings.

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1.2 Monitor images on a cellular phone/mobile terminal

1.2.1 Monitor images on a cellular phone

It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone. It is also possible to refresh images to display the latest image.

IMPORTANT

• When the authentication window is displayed, enter the user name and password.

To enhance the security, it is recommended to change the password periodically. (®page 147)

• If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen

correctly.

• When “VGA”, “QVGA”, “640x360”, or “320x180” is not selected for either one of “JPEG(1)” or

“JPEG(2)” of [JPEG] on the [Image] tab, images cannot be viewed from cellular phones.

• Audio is not supported for cellular phones.

Note

• It is necessary to configure the network settings of the cellular phone in advance to connect to the

Internet and monitor images from the camera. (®page 155)

• When “Auto” is selected for “Menu language”, the screen is displayed in English. If you want the screen

to be displayed in Japanese or Chinese, select “Japanese” or “Chinese” for “Menu language”. (®page 65) For further information about compatible devices, refer to our website (https://security.panasonic.com/support/info/ <Control No.: C0108>).

1. Access to “http://IP address/mobile”

cellular phone.

or “http://Host name registered in the DDNS server/mobile” using a

→ Images from the camera will be displayed.

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Refresh control Press the dial key “5” or the [Manual Refresh] button to refresh the camera images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals. When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera will return to manual refresh.

IMPORTANT

• Transmission will be periodically performed when “Auto Refresh” is selected for the camera

image. Confirm the contract plan of the cellular phone in use before using this function.

• Depending on the cellular phone in use, “Auto Refresh” may be unavailable.

Resolution control Changes the image capture size by pressing the dial key “0”.

• Image in the aspect ratio of “4:3”: Changes the image capture size between 320x240 (default) and

640x480.

• Image in the aspect ratio of “16:9”: Changes the image capture size between 320x180 (default)

and 640x360. AUX control Controls the AUX terminal. These buttons will be displayed only when “AUX output” is selected for “Terminal 3” on the setup menu. (®page 51)

Note

• Some cellular phones cannot change the image capture size even when resolution is changed by

resolution control.

• Depending on the image capture size selected for “JPEG(1)” or “JPEG(2)”, “Resolution” may not be

able to be used.

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/mobile”.

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,

enter as follows. “https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server: (colon) + port number/mobile”

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the cellular phone in use, password entry may be required each time the screen is switched.

• Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting

a setting close to the lowest quality setting for “Image quality setting” of “JPEG” (®page 91) may sometimes solve this problem.

• Depending on the cellular phone in use or its contract plan, it may be impossible to access.

• The operations menu displayed on the mobile telephone screen may not be displayed depending on

the user rights and access level of the accessing user. To display the operations menu, it is necessary to set the user rights and access level (“User auth.” in “User mng.”). (®page 147)

IP address is the global WAN IP address of the router that can be accessed via the Internet.

1.2.2 Monitor images on a mobile terminal (including smartphones)

It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG or JPEG) from the camera on the screen of the mobile terminal. It is also possible to refresh images to display the latest image.

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The compatible mobile terminals are shown as follows. (As of April, 2018)

– iPad, iPhone (iOS 4.2.1 or later) – Android™ mobile terminals

When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, and a JPEG format image is displayed by the standard browser. For further information about compatible devices, refer to our website (https://security.panasonic.com/support/info/ <Control No.: C0108>)

IMPORTANT

• When the authentication window is displayed, enter the user name and password.

To enhance the security, it is recommended to change the password periodically. (®page 147)

Note

• It is necessary to configure the network settings of the mobile terminal in advance to connect to the

Internet and monitor images from the camera. (®page 155)

1. Access to “http://IP address/cam”

mobile terminal.

→ Images from the camera will be displayed.

or “http://Host name registered in the DDNS server/cam”*2 using a

Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area C, buttons to operate those functions are displayed. Function selection area When functions that can be operated are selected, operation buttons are displayed in the operation buttons area B.

Note

• The operations button displayed on the mobile terminal screen may not be available depending on

the user rights and access level of the accessing user. To display the operations button, it is necessary to set the user rights and access level (“User auth.” in “User mng.”). (®page 147)

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2. Click the button of the function that you want to operate.

A B

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Resolution control AUX control

Each function is explained below.

Resolution control Press the

button to display the buttons used to select the resolution on the screen.

The resolution can be changed by selecting a resolution setting from the buttons.

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Images are displayed in the image capture size selected in “JPEG(1)” or “JPEG(2)” of [JPEG] on the [Image] tab. However, the images of the image capture size of “3072´1728”, “2560´1440”, “3072 ´2304”, and “2560´1920” cannot be displayed.

AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX

output terminals can be controlled with the and buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu.

(®page 128)

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Note

• You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/ds

• When the resolution is changed by the resolution control, the displayed resolution changes but the

image size remains the same.

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

cam”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/cam”*2.

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,

enter as follows. “https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server: (colon) + port number/cam”

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the mobile terminal in use, password entry may be required each time the screen is switched.

• It is impossible to send and receive audio using a mobile terminal.

• Depending on the mobile terminal in use, larger size images may not be displayed. In this case,

selecting a setting close to the lowest quality setting for “Image quality setting” of “JPEG” (®page

91) may sometimes solve this problem.

• Depending on the mobile terminal in use or its contract plan, it may be impossible to access.

IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.

Only when accessing the camera via the Internet.

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1.3 Record images on the SD memory card manually

Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu. (®page 76) It is possible to select “JPEG(1)”, “JPEG(2)”, “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” on “Recording format” of the setup menu. (®page 75) When “JPEG(1)” or “JPEG(2)” is selected for “Recording format”, still image data are recorded. When “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” is selected, video data are recorded. Images recorded on the SD memory card can be copied onto the PC. (®page 87)

1. Display the “Live” page. (®page 9)

2. Click the [Rec. on SD] button.

→ The SD recording window will open.

3. Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator

will light red (®page 12) while images are being recorded on the SD memory card. The image saving interval can be configured on the [SD memory card] tab of the “Basic” page. (®page 72)

4. Click the [Stop] button to stop saving images on the SD memory card.

® The SD recording status indicator will turn off.

5. Click the [Close] button to close the window.

Note

• Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card]

tab and logging in from the user authentication window (®page 87).

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The destination to save image data is a fixed directory on Drive B (®page 237).

• When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may

not start. In this case, click the [Start] button again.

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1.4 Action at an alarm occurrence

The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.

1.4.1 Alarm type

• Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the

camera, the alarm action will be performed when the connected alarm device is activated.

• VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.

*VMD stands for “Video Motion Detection”.

• Command alarm: When a Panasonic alarm protocol is received from the connected device via a network,

the alarm action will be performed.

1.4.2 Action at an alarm occurrence

Display the alarm occurrence indication button on the “Live” page

The alarm occurrence indication button will be displayed on the “Live” page at an alarm occurrence. (®page 12)

IMPORTANT

• When “Polling(30s)” is selected for “Status update mode” (®page 65), the Alarm occurrence

indication button will be refreshed in 30-second intervals. For this reason, it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the “Live” page at an alarm occurrence.

Notify of alarm occurrences to the device connected to the output terminal

It is possible to output signals from the output terminal of the camera and sound the buzzer when an alarm occurs. The settings for the alarm output can be configured in the [Alarm] tab of the “Alarm” page. (®page 130)

Save images on the SD memory card

When an alarm occurs, images (JPEG/H.265/H.264) will be saved on the SD memory card. The settings to save images on the SD memory card can be configured on the [SD memory card] tab (®page 72) of the “Basic” page and the [Alarm] tab of the “Alarm” page. (®page 132)

Transmit an image onto a server automatically

An alarm image can be transmitted at an alarm occurrence to the server designated in advance. The settings required to transmit an alarm image to a server can be configured in the “Alarm image” section on the [Alarm] tab of the “Alarm” page (®page 132) and the [Advanced] tab of the “Network” page (®page 165).

Notify of alarm occurrences by E-mail

Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. An alarm image (still picture) can be sent with the alarm E-mail as an attached file. The settings for alarm E-mail can be

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configured in the “Alarm E-mail notification” section on the [Alarm] tab of the “Alarm” page (®page 132) and the [Advanced] tab of the “Network” page (®page 160).

Notify of alarm occurrences to the designated addresses (Panasonic alarm protocol notification)

This function is available only when a Panasonic device, such as the network disk recorder, is connected to the system. When “On” is selected for “Panasonic alarm protocol”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the “Panasonic alarm protocol notification” section of the [Notification] tab of the “Alarm” page. (®page 143)

Notify of alarm occurrences to the designated HTTP server (HTTP alarm notification)

Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance. Up to 5 HTTP servers can be registered as recipients of alarm notifications. The URL sent to HTTP servers with alarm notifications can be specified. The settings for HTTP alarm notification can be configured on the [Notification] tab of the “Alarm” page. (®page 145)

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1.5 Transmit images onto an FTP server

Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available.

IMPORTANT

• When using this function, set the user name and the password to access the FTP server to restrict

users who can log into the FTP server.

1.5.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission)

An alarm image can be transmitted at an alarm occurrence to the FTP server. To transmit alarm images to an FTP server, it is necessary to configure the settings in advance. FTP server settings and settings relating to alarm image transmission can be configured in the “FTP” section of the [Advanced] tab of the “Network” page. (®page 165) Settings can also be configured from the “Alarm image FTP transmission” settings of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 132)

Note

• Depending on the network traffic, the number of the transmitted images may not reach the set number

of images to be transmitted.

• Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on

the SD memory card. However, images that fail to be transmitted with the FTP periodic image transmission will be saved. When “On” is selected for both the alarm image transmission function and the FTP periodic image transmission function, the alarm image transmission function will be given priority over the FTP periodic image transmission function. Also, when “On” is selected for the “FTP transmission retry” FTP setting (®page 166), alarm images will be retransmitted if there is an FTP transmission failure. Therefore, if there is continuous retransmission due to network problems or other factors, periodic transmission will not be performed and images that fail to be transmitted with the FTP periodic image transmission will not be saved to an SD memory card.

1.5.2 Transmit images at a designated interval or period (FTP periodic image transmission)

Images can be transmitted at a designated interval or period. To transmit images at a designated interval or period, it is necessary to configure the settings in advance. FTP server settings and settings relating to FTP periodic transmission image transmission can be configured in the “FTP” section of the [Advanced] tab of the “Network” page. (®page 165) When using FTP periodic image transmission, it is necessary to configure the schedule settings of FTP periodic image transmission on the [Schedule] tab of the “Schedule” page. Configure the schedule settings of the FTP periodic image transmission on the “Schedule” page. (®page 204)

Note

• Depending on the line speed or the traffic, images may not be transmitted at the designated interval.

• When “On” is selected for both the alarm image transmission function and the FTP periodic image

transmission function, the alarm image transmission function will be given priority over the FTP periodic

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image transmission function. Therefore, images may not be transmitted at the interval designated on the “FTP periodic image transmission” setting.

1.5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function

Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 72) To use the SD memory backup function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 167) and “FTP periodic image transmission error” for “Save trigger” of “Recording stream” (®page 76).

Note

• When “On” is selected for both the alarm image transmission function and the FTP periodic image

transmission function, the alarm image transmission function will be given priority over the FTP periodic image transmission function. Also, when “On” is selected for the “FTP transmission retry” FTP setting (®page 165), alarm images will be retransmitted if there is an FTP transmission failure. Therefore, if there is continuous retransmission due to network problems or other factors, periodic transmission will not be performed and images that fail to be transmitted with the FTP periodic image transmission will not be saved to an SD memory card.

IMPORTANT

• We make no guarantee for any damages of files on the SD memory card incurred by malfunction or

error occurrence in files saved in the SD memory card regardless of what the cause may be.

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1.6 Display the log list

The history of various logs will be displayed in list form.

• Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image

recording period and the alarm type will be displayed.

• Manual/Schedule log: Logs filed when images have been recorded manually or during the period of the

schedule, and the image recording period will be displayed.

• FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will be

displayed.

1. Display the “Live” page.

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2. Click the [Log/Play] button.

①

②

③

⑤

④

→ The log list will be displayed in a newly opened window (log list window).

1 Operations

IMPORTANT

• Only a single user can operate the log list window. Other users cannot access the log list window.

Time

Displays the time period of the data recorded on the SD memory card.

Event

Select a log type to display on the log list.

• All: All logs will be displayed.

• Select: Only the logs of the selected log type will be displayed. – Alarm log: The log when an alarm is detected will be displayed. – Manual/Schedule log: Manual and Schedule logs will be displayed. – FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will

be displayed.

• Default: All

Note

• When “JPEG(1)” or “JPEG(2)” is selected for “Recording stream”, the FTP trans. error log will be

displayed.

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Recording time

Configure the time period of logs displayed on the log list.

• From: Configure the starting period of logs displayed on the log list.

• To: Configure the ending period of logs displayed on the log list when “First recording” or “Date/time”

[Search] button

Searches for logs according to the conditions specified in “Event” and “Recording time”. The search result will be displayed on the log list.

Log list

Displays the log search results. You can play back recorded data by clicking on the time or duration of the recorded data displayed under [Time & date] and [Duration].

– First recording: Displays from the first log recorded on the SD memory card. – Today: Displays the logs recorded today. – Yesterday: Displays the logs recorded from yesterday to the present day. – Last 7 days: Displays the logs recorded from 6 days ago to the present day. – Last 30 days: Displays the logs recorded from 29 days ago to the present day. – Date/time: Displays the logs recorded from the entered date and time on “Date/time” box.

is selected for “From”.

– Last recording: Displays until the last log recorded on the SD memory card. – Date/time: Displays the logs recorded until the entered date and time on “Date/time” box.

•

(Top) button: Click this button to display the log listed at the top.

• (Prev. page) button: Click this button to display the previous page of the log list.

• (Next page) button: Click this button to display the next page of the log list.

•

(Last) button: Click this button to display the log listed at the bottom.

• [Time & date]: Time and date when each log has been recorded will be displayed.

Note

• When “Off” is selected for “Time display format”, the alarm occurrence times are displayed in

24 hour time format.

• The recording timing of logs is as follows. – Alarm log: Alarm occurrence time and date will be filed as a log. – Manual/Schedule log: Time and date when recording of images onto the SD memory card

started manually or during the period of the schedule will be filed as a log. When images are recorded sequentially, if “JPEG” is selected for “Recording format”, logs will be filed on the hour every hour (12:00, 1:00, 2:00, etc.). If “Stream” is selected for “Recording format”, logs will be filed every hour from the time when recording starts.

– FTP trans. error log: Logs will be filed every one hour.

• [Duration]: Displays the period of time that the data has been recorded on the SD memory card.

Note

• The difference between the recording end time and recording start time of the image is

calculated by rounding off to the nearest tenth of a second. For this reason, when only 1 JPEG image is saved, 00:00:00 is displayed for the duration.

• [Event]: The event type will be displayed. – MN/SC: Log by “Manual/Schedule” – TRM1: Alarm by alarm input to Terminal 1 – TRM2: Alarm by alarm input to Terminal 2 – TRM3: Alarm by alarm input to Terminal 3 – VMD: Alarm by VMD alarm

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– COM: Alarm by command alarm – FTP: Logs saved from FTP periodic image transmission errors

• [SD memory card]: Available capacity and the original capacity of the SD memory card will be

displayed.

• (Delete) button: Deletes log lists from all pages. When logs are searched for, only the searched

logs are deleted. Images associated with deleted logs will also be deleted.

IMPORTANT

• If there are many recorded data files on the SD memory card, it may take time to delete all of

them. (For example, when the total size is 1 GB, it may take about 1 hour to delete the files.) In this case, format the SD memory card. However, please note that formatting will delete all of the files on the SD memory card.

• In the process of the deletion, “Alarm” and “Manual/Schedule” cannot be operated.

• Do not turn off the power of the camera until the deletion is complete. When the power of the

camera is turned off in the process of the deletion, some images may remain on the SD memory

card. In this case, click the button on the same log list window used to delete the logs.

•

(Download) button: Click this button to download all logs of the selected log list onto the PC.

Note

• The following settings may be required.

• Up to 50,000 logs will be downloaded to the SD memory card. When more than 50,000 logs

are filed, the older logs will be overwritten by the newer logs. In this case, the oldest log is the first to be overwritten. If there are many logs, it may take time to download the logs.

•

(Close) button: Click this button to close the log list window.

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1.7 Playback of images on the SD memory card

When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed. The display format varies depending on the “Recording format” of the SD memory card.

IMPORTANT

• Refresh interval of images may become slow during playback or download.

• When many images are saved on the SD memory card, it may take time to display images on the

“Playback” page.

• When the aspect ratio is “4:3”, images will be displayed in VGA size on the “Playback” page regardless

of the image capture size of the images saved on the SD memory card. When the aspect ratio is “16:9”, images will be displayed in “640´360” on the “Playback” page regardless of the image capture size of the images saved on the SD memory card. Therefore, images may look coarse on the “Playback” page.

• When playing images by selecting an FTP error log on the log list, images may not be played in order

of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the “Transmission interval” setting of “FTP periodic image transmission” on the [Advanced] tab is “1min” or less.

• The playback refresh interval may become slower when recording data to the SD memory card.

1.7.1 Playback “JPEG(1)”/“JPEG(2)” images saved to the SD memory card

Number of images When clicking a time and date listed on the log list window, total number of images associated with the clicked time and date, and the number of the currently displayed image will be displayed.

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Note

• Enter the desired number of image and press the [Enter] key on the keyboard. The image of the

designated number will be displayed.

(REW) button

Each time the button is clicked, the playback speed will change.

When the button or the button is clicked during fast reverse playback, playback speed will return to

the normal playback speed.

(REV PLAY) button

Images will be played in reverse sequential order.

(PLAY) button

When this button is clicked, images will be played in sequential order.

(FF) button

Each time the button is clicked, the playback speed will change.

When the button or the button is clicked during fast playback, playback speed will return to the normal

playback speed.

(TOP) button

The first image will be displayed.

(PREV. IMAGE) button

The previous frame will be displayed and paused when this button is clicked during playback. Each time this button is clicked during pausing, the frame previous to the currently displayed frame will be displayed.

Note

• When the mouse button is held down while the mouse pointer is on this button, the image number will

be decreased. When the mouse button is released, the decreasing of the image number will stop and the image corresponding to the currently displayed number will be displayed.

(PAUSE) button

Playback will be paused when this button is clicked during playback. Playback will resume when this button is clicked during pausing.

(STOP) button

Playback will stop and the “Playback” window will turn to the “Live” page.

(NEXT IMAGE) button

The next frame will be displayed and paused when this button is clicked during playback. Each time this button is clicked during pausing, the frame next to the currently displayed frame will be displayed.

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Note

• When the mouse button is held down while the mouse pointer is on this button, the image number will

be increased. When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed.

(LAST) button

The last image will be displayed.

(Start) button

The selected image will be downloaded onto the PC. Before downloading images, designate the destination directory in advance. (®page 89)

The following window will be displayed when the button is clicked. Select the image to be downloaded, and then click the [OK] button.

• All: All images saved at the selected time and date will be downloaded.

• Current image: Only the currently displayed image will be downloaded.

• Download range: Images in the specified range will be downloaded.

Note

• When the [Cancel] button is clicked in the process of the download, the download will be canceled. In

this case, images already downloaded before clicking the [Cancel] button will be saved on the PC.

(Browse) button

When successfully logged in after the user authentication process, a folder on the SD memory card in which images are saved will be displayed. (®page 87)

Note

• FTP access to camera must be allowed.

Select “Allow” for “FTP access to camera” on the [Network] tab.

• When accessing the camera from a PC, there is a possibility that authentication information (user

names, passwords, etc.) will be leaked. When obtaining images from the SD memory card, we recommend selecting “Digest” for “Authentication” of “User auth.”, or encrypting access using the HTTPS function before downloading from the image playing screen of the SD memory card.

38 Operating Instructions

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1 Operations

1.7.2 Playback “Stream(1)”/“Stream(2)”/“Stream(3)”/“Stream(4)” images saved to the SD memory card

IMPORTANT

• Depending on the network environment, download of video data may fail. If downloading failed while

playing images, you may be able to download images after stopping the currently played images and starting the download again.

• Depending on the network environment and status of the camera, you may not be able to operate each

operation on this screen consecutively.

Slider bar By operating the slider bar, you can select where to start playing images from. The slider bar can only be used before playing images, or when playing is paused or stopped.

(PAUSE) button

Playback will be paused when this button is clicked during playback.

(PLAY) button

When this button is clicked, recorded data will be played.

Note

• If audio is recorded, it can be played back, but the image and audio will not be synchronized. Therefore,

images and audio may not always match. When data is being recorded to the SD memory card, audio may sound as if it is cutting out and the audio quality may be reduced.

• When recorded audio is played back, the refresh interval of live images and playback may become

slow.

• Recorded audio is not played back when “Off” or “Interactive(Half-duplex)” is selected for “Audio

transmission mode” on the [Audio] tab of the “Image/Audio” page.

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1 Operations

(FF) button

Each time this button is clicked, the playback speed will change. When the button is clicked during fast

playback, playback speed will return to the normal playback speed.

Note

• The maximum speed of the fast playback varies depending on the setting of “Bit rate” - “Stream

recording” of the SD memory card.

• Recorded audio will not be played back during fast playback.

(5s backward) button

Each time this button is clicked, the recorded data goes back by 5 seconds and starts playing.

(5s forward) button

Each time this button is clicked, the recorded data goes forward by 5 seconds and starts playing.

(STOP) button

Playback will stop and the “Playback” window will turn to the “Live” page.

[Time & date]

Time and date when each log has been recorded will be displayed.

[Duration]

Displays the period of time that the data has been recorded on the SD memory card.

[Event]

The event type will be displayed.

• MN/SC: Log by “Manual/Schedule”

• TRM1: Alarm by alarm input to Terminal 1

• TRM2: Alarm by alarm input to Terminal 2

• TRM3: Alarm by alarm input to Terminal 3

• VMD: Alarm by VMD alarm

• COM: Alarm by command alarm

(Start) button

The selected image will be downloaded onto the PC. Before downloading images, designate the destination directory in advance. (®page 89)

The message window will be displayed to ask if it is OK to start download when the the [OK] button.

Note

button is clicked. Click

• The image playing screen cannot be operated while downloading. Perform operations after the

downloading is completed.

• When the [Cancel] button is clicked in the process of the download, the download will be canceled. In

this case, video data already downloaded before clicking the [Cancel] button will be saved on the PC.

• Video data are saved in the files of approx. 20 MB. When the file size of video data is more than 20

MB, two or more files will be downloaded.

• It is possible to play back H.264 video data saved on the PC using such applications as Windows

Media® Player. However, we are not liable for performance relating to these applications.

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1 Operations

• Depending on the status of the SD memory card or Windows Media Player, H.264 video data cannot

be played back.

• For information on playing back H.265 video data, refer to the following Panasonic website below.

https://security.panasonic.com/support/info/ <Control No.: C0303>

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2 Settings

2.1 About the network security

2.1.1 Equipped security functions

The following security functions are featured in this camera.

Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”. (®page 147, page 150) Access restrictions by changing the HTTP port It is possible to prevent illegal access such as port scanning, etc. by changing the HTTP port number. (®page 157) Access encryption by the HTTPS function It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. (®page 178)

IMPORTANT

• Design and enhance security countermeasures to prevent leakage of information such as image data,

authentication information (user name and password), alarm E-mail information, FTP server information, DDNS server information, etc. Perform the countermeasure such as access restriction (using the user authentication) or access encryption (using the HTTPS function).

• After the camera is accessed by the administrator, make sure to close the browser for added security.

• Change the administrator password periodically for added security.

Note

• When user authentication (authentication error) has failed to pass 8 times within 30 seconds using the

same IP address (PC), access to the camera will be denied for a while.

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2.2 Display the setup menu from a PC

The settings of the camera can be configured on the setup menu.

IMPORTANT

• The setup menu is only operable by users whose access level is “1. Administrator”. Refer to

page 147 for how to configure the access level.

2.2.1 How to display the setup menu

1. Display the “Live” page. (®page 9)

2. Click the [Setup] button on the “Live” page.

→ The window with the user name and password entry fields will be displayed.

2 Settings

3. Click the [OK] button after entering the user name and the password.

→ The setup menu will be displayed. Refer to page 45 for further information about this menu.

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Page 44

A B

2 Settings

2.2.2 How to operate the setup menu

Menu buttons Setup page

1. Click the desired button in the frame on the left of the window to display the respective setup menu.

When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.

2. Complete each setting item displayed in the frame on the right of the window.

3. After completing each setting item, click the [Set] button to apply them.

IMPORTANT

• When there are two or more [Set], [Register], and [Execute] buttons on the page, click the respective

button to the edited setting item.

When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.

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2.2.3 About the setup menu window

H I J K

2 Settings

[Setup] button

Display the “Setup” page.

[Live] button

Display the “Live” page.

[Easy Setup] button

Displays the “Easy Setup” page. The “Easy Setup” page is used to set the connectivity to the Internet, as well as to set event actions such as alarm settings and camera action on alarm. (®page 47)

[Basic] button

Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic” page. (®page 65)

[Image/Audio] button

Displays the “Image/Audio” page. The settings relating to image quality, image capture size, etc. of JPEG/ H.265/H.264 camera images can be configured on the “Image/Audio” page. (®page 90)

[Multi-screen] button

Displays the “Multi-screen” page. The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 126)

[Alarm] button

Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on the “Alarm” page. (®page 128)

[User mng.] button

Displays the “User mng.” page. The settings relating to the authentication such as users and PC restrictions for accessing the camera and the data encryption can be configured on the “User mng.” page. (®page 147)

[Network] button

Displays the “Network” page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network Management Protocol), FTP (File Transfer Protocol), the NTP server, and QoS can be configured on the “Network” page. (®page 155)

[Schedule] button

Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to activate the VMD detection function. (®page 201)

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2 Settings

[Maintenance] button

Displays the “Maintenance” page. System log check, firmware upgrade, status check and initialization of the setup menu can be carried out on the “Maintenance” page. (®page 208)

[Support] button

Displays the “Support” page. The “Support” page contains methods to display the Panasonic Support Website. (®page 216)

Camera title

The title of the camera whose settings are currently being configured will be displayed.

Setup page

Pages of each setup menu will be displayed. There are tabs for some setup menus. The bottom of the settings page has been omitted.

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2.3 Use Easy Setup [Easy Setup]

The “Easy Setup” page uses simple operations to set the following:

– Make the camera image available on the Internet – Set event actions such as recording of a schedule/alarm to the SD memory card

The “Easy Setup” page consists of the [Internet] tab and [Event action] tab.

2.3.1 Configure the Internet settings [Internet]

Click the [Internet] tab of the “Basic” page. (®page 43, page 44) The settings relating to UPnP (Auto port forwarding), DDNS (Viewnetcam.com), and network settings for the Internet can be configured on this page.

2 Settings

[UPnP (Auto port forwarding)]

Select “On” or “Off” to determine whether or not to use the port forwarding function of the router. To use the auto port forwarding function, the router in use must support UPnP and the UPnP must be enabled.

• Default: Off

Note

• Due to auto port forwarding, the port number may sometimes be changed. When the number is

changed, it is necessary to change the port numbers registered in the PC and recorders, etc.

• The UPnP function is available when the camera is connected to the IPv4 network. IPv6 is not

supported.

• To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page,

and check that the “Enable” is displayed for “Status” of “UPnP”. (®page 210) When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in

3.3 Troubleshooting.

• When the “UPnP (Auto port forwarding)” setting is changed, the “Auto port forwarding” setting under

“UPnP” on the [Advanced] tab of the “Network” page also changes to the same setting.

[Area]

Select the region where the camera is installed. Global/Japan

Note

• If the camera is used in Japan, select “Japan”. If the camera is used outside of Japan, select

“Global”. The “Viewnetcam.com” service that is displayed when “Global” is selected cannot be used in Japan.

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2 Settings

[Service]

Select “Viewnetcam.com” or “Off” to determine whether or not to use “Viewnetcam.com”. By selecting “Viewnetcam.com” and clicking the [Set] button, the registration window for “Viewnetcam.com” will be displayed in a newly opened window. Follow the on-screen instructions to register with “Viewnetcam.com”. Refer to page 197 or the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information.

• Default: Off

Note

• When the “DDNS” setting is changed, the “DDNS” setting on the [Advanced] tab of the “Network” page

also changes to the same setting.

[Recommended network setting for internet]

The recommended settings for connecting to the Internet are performed here. By clicking the [Set] button, a dialog displaying how the following settings will change is displayed. Click the [OK] button after checking the settings to change the settings to the displayed values.

– [Image] tab on the “Image/Audio” page

[JPEG(1)]

[Image capture size]: VGA/640x360

[JPEG(2)]

[Image capture size]: QVGA/320x180

[Stream(1)]/[Stream(2)]/[Stream(3)]/[Stream(4)]

[Internet mode (over HTTP)]: On [Transmission priority]: Best effort [Max bit rate (per client)*]: 1024 kbps

[Stream(1)]

[Image capture size]: 1280x960/1280x720

[Stream(2)]

[Image capture size]: VGA/640x360

[Stream(3)]/[Stream(4)]

[Image capture size]: QVGA/320x180

– [Network] tab on the “Network” page

[Common]

[Max RTP packet size]: Limited(1280byte) [HTTP max segment size(MSS)]: Limited(1280byte)

Note

• In the [Basic] tab of the “Basic” page, if “90°” or “270°” is selected for “Image rotation” and the “Stream

encoding format” is “H.264”, “Off” will be selected for “Stream(3)” and “Stream(4)” of “Stream transmission”.

2.3.2 Configure an event action [Event action]

Click the [Event action] tab in the “Easy Setup” page. (®page 43, page 44)

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2 Settings

The current settings are displayed here.

You can set event actions for SD schedule recording/FTP periodic image transmission/alarm detection. Once the settings are completed in each setup menu, click the [Next] button to proceed. The setup flow is as follows.

Note

• If you click the [Next] button, the settings in the screen will be saved.

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2 Settings

Flow of event action setup

Event function type:

Select the trigger according to the purpose of setting.

Event action setup:

Configure the action conditions selected in the event function type setup.

Event detailed setup:

Configure the details of the settings in event action setup.

(®page 48)

Terminal/VMD

FTP img. trans.

(®page 54)

Settings of

image transfer

conditions

FTP settings

Alarm

SD memory

recording:

JPEG/H.265/H.

(®page 54)

Settings of

recording

conditions

264

(®page 59)

SD memory

recording:

H.265/H.264

(®page 59)

Settings of

recording

conditions

Schedule

FTP periodic

image

transmission

(®page 62)

Settings of

image transfer

method

Alarm output (terminal)

E-mail settings Schedule settings

Completed Completed

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2 Settings

2.3.2.1 Configure the schedule/alarm (event function type setup menu)

Here, select the function type of the event.

[Trigger]

• Alarm: Select when setting the alarm detection settings.

• Schedule: Select during “SD memory recording” or “FTP periodic image transmission”.

• Default: Alarm

[SD memory card format]

To format the SD memory card, click the [Execute] button. Once you click the [Execute] button, the “Format” confirmation screen will be displayed. If you click the [OK] button, the formatting will start. Once the “Format” completion screen is displayed, press the button.

IMPORTANT

• All data saved on the SD memory card will be deleted when the SD memory card is formatted.

• Do not turn off the power of the camera during formatting.

[Next] button

If you select “Alarm”, and click the [Next] button, the alarm setup menu will be displayed. (®page 51) If you select “Schedule”, and click the [Next] button, the schedule function type setup menu will be displayed. (®page 59)

2.3.2.2 Alarm: Configure the terminal and VMD (alarm setup menu)

The settings relating to actions when an alarm is detected can be configured in this section.

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2 Settings

Alarm

[Terminal 1]

Determine how to use terminal 1.

• Off: Not used.

• Alarm input(TRM1): Receives terminal alarm input. – Close: An alarm is detected when the terminal status is changed to “On”. – Open: An alarm is detected when the terminal status is changed to “Off”.

• Black & white input: Receives the black & white input. (When the input is set to “On”, the black & white

mode is activated)

• Auto time adjustment: Receives time setting through terminal input. When the signal is entered, if the

time difference from the hour (every hour) is less than 29 minutes, the time is adjusted to 00 minutes 00 seconds. During SD memory card recording, the time is not changed in operations which reset the time under 5 seconds. If you select auto time adjustment, the pull-down menu to select close or open is displayed.

– Close: Performs auto time adjustment when the terminal status is changed to “Close”. – Open: Performs auto time adjustment when the terminal status is changed to “Open”.

• Default: Off

[Terminal 2]

Determine how to use terminal 2.

• Off: Not used.

• Alarm input(TRM2): Receives terminal alarm input. – Close: An alarm is detected when the terminal status is changed to “On”. – Open: An alarm is detected when the terminal status is changed to “Off”.

• Alarm output: Alarm output will be carried out according to the settings for “Output terminal” (®page

130).

• Default: Off

[Terminal 3]

Determine how to use terminal 3.

• Off: Not used.

• Alarm input(TRM3): Receives terminal alarm input. – Close: An alarm is detected when the terminal status is changed to “On”. – Open: An alarm is detected when the terminal status is changed to “Off”.

• AUX output: AUX output is carried out. The [AUX] button will be displayed on the “Live” page.

• Default: Off

[VMD alarm]

• On: If the VMD area is not configured, the entire region is configured. To configure the VMD area, use the

[VMD area] tab on the “Alarm” page. (®page 140)

• Off: Disables all VMD states.

• Default: Off

[Alarm deactivation time]

Set the duration for which detection is not to be performed after an alarm has been detected. For example, by using this function you can prevent mail from being sent too often when the E-mail notifications are configured to be sent to cellular phones when an alarm is detected. 5 – 600 seconds

• Default: 5s

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2 Settings

Note

• The duration of the alarm deactivation time can be specified for each type of alarm. For example,

during the time when detections for “Terminal alarm 1” are not made, detections for “VMD alarm” can be made.

[Next] button

If you click the [Next] button, the alarm function type setup menu will be displayed. (®page 53)

Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button, the event function type setup menu will be displayed. (®page 51)

2.3.2.3 Alarm: Configure the alarm function type (Alarm function type setup menu)

Select the alarm function type as “FTP Transfer” or “SD memory recording”.

[Trigger]

• FTP Transfer: When an alarm occurs, performs FTP transfer of the JPEG image.

• SD memory recording: When an alarm occurs, records the image to the SD memory card.

Note

• “FTP Transfer” for when an alarm occurs and “FTP periodic image transmission” can both be performed

simultaneously.

• If both “FTP Transfer” for when an alarm occurs and “FTP periodic image transmission” are set, “FTP

Transfer” will be given priority when an alarm occurs.

[Recording format]

When “SD memory recording” is selected for “Trigger”, “JPEG(1)”, “JPEG(2)”, “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” can be selected for the stream encoding format for the recorded image.

[Next] button

If you select “FTP Transfer” for “Trigger” and click the [Next] button, the FTP transfer setup menu will be displayed. (®page 54) If you select “SD memory recording” for “Trigger”, select “JPEG(1)” or “JPEG(2)” for “Recording format”, and then click the [Next] button, the JPEG recording setup menu will be displayed. (®page 55) If you select “SD memory recording” for “Trigger”, select “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” for “Recording format”, and then click the [Next] button, the video recording setup menu will be displayed. (page 55)

Note

• If you click the [Next] button, the setting items in the screen are saved.

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2 Settings

[Back] button

If you click the [Back] button the alarm setup menu will be displayed. (®page 51)

2.3.2.4 Alarm: Configure the details for image transfer or recording conditions

A Set FTP transfer (FTP transfer setup menu)

FTP transfer when an alarm is detected is set in this section.

Refer to page 165 for information about how to set the above screen. For information about “Image compression rate upon alarm detection” and “Image quality upon alarm detection”, refer to “2.7.4.1 Configure settings relating to image quality on alarm action”.

[Next] button

If you select “Alarm output” in the alarm setup menu and click the [Next] button, the alarm output setup menu will be displayed. (®page 56) If you click the [Next] button in the alarm setup menu without selecting “Alarm output”, the mail setup menu will be displayed. (®page 57)

Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button, the alarm function type setup menu will be displayed. (®page 53)

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2 Settings

B Configure SD memory recording (JPEG) (JPEG recording setup menu)

The SD memory recording (JPEG) when an alarm is detected is configure in this section.

Refer to page 77 of 2.4.2 Configure the settings relating to the SD memory card [SD memory card] for information about how to set the above screen.

[Next] button

[Back] button

If you click the [Back] button, the alarm function type setup menu will be displayed. (®page 53)

C Configure SD memory recording (H.265 or H.264) (video recording setup menu)

The SD memory recording (H.265 or H.264) when an alarm is detected is configured in this section.

[Audio recording]

Select On/Off to determine whether or not to record audio data.

• On: Saves audio data to videos (MP4 format).

• Off: Does not save audio data to videos (MP4 format).

Note

• This setting is not available when “Interactive(Half-duplex)” is selected for “Audio transmission

mode”.

[Frame rate]

Select a frame rate for the H.265 (or H.264) to be recorded.

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2 Settings

Note

• Refer to [Frame rate*] in “2.3.2.8 Schedule: Set SD memory recording (video recording setup

menu)” for information about available frame rates and the bit rates that are set according to the frame rate.

[Pre alarm (recording) duration]

Determine whether or not to perform the pre alarm recording. Set the duration to save image data on the SD memory card. Off/ 1s/ 2s/ 3s/ 4s/ 5s/ 8s/ 10s/ 15s/ 20s/ 25s/ 30s/ 40s/ 50s/ 60s/ 90s/ 120s

• Default: Off

Note

• The values change depending on the bit rate and the image capture size of the recorded stream. As

the selected bit rate increases, the available maximum value for the pre alarm duration decreases.

[Post alarm (recording) duration]

Set the duration to save image data on the SD memory card after an alarm occurrence. 10s/ 20s/ 30s/ 40s/ 50s/ 60s/ 120s/ 180s/ 240s/ 300s

• Default: 30s

* The actual recording time may sometimes be longer than the duration selected for this setting.

[Next] button

Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button, the alarm function type setup menu will be displayed. (®page 53)

2.3.2.5 Alarm: Configure the output terminal

Alarm output is configured in this section. This screen will be displayed when “Alarm output” is selected in the alarm setup menu.

• To configure settings relating to the output terminal:

Refer to page 130 for information about how to configure the above screen.

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2 Settings

[Next] button

If you click the [Next] button, the mail setup menu will be displayed. (®page 57)

Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button, either the FTP transfer setup menu (®page 54), the JPEG recording setup menu (®page 55), or the video recording setup menu (®page 55) will be displayed.

2.3.2.6 Alarm: configure the mail notifications and mail server

The settings relating to e-mail can be configured in this section.

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2 Settings

• To configure e-mail related settings:

Refer to page 160 for information about how to configure the above screen.

[Set] button

If you click the [Set] button, setup will be completed.

[Back] button

If you click the [Back] button, either the FTP transfer setup menu (®page 54), the JPEG recording setup menu (®page 55), the video recording setup menu (®page 55), or the alarm output setup menu (®page 56) will be displayed.

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2 Settings

2.3.2.7 Schedule: Configure SD recording or FTP periodic image transmission (schedule function type setup menu)

Here, the schedule type is selected as “SD memory recording” or “FTP periodic image transmission”.

[Trigger]

• SD memory recording: Records the H.265 (or H.264) image in the SD memory card at the scheduled

time.

• FTP periodic image transmission: Transmits the JPEG image to the FTP server at the scheduled time.

[Recording format]

When “SD memory recording” is selected for “Trigger”, “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” can be selected for the recorded image.

[Next] button

If you select “SD memory recording” and click the [Next] button, the video recording setup menu will be displayed. (®page 59) If you select “FTP periodic image transmission” and click the [Next] button, the FTP periodic image transmission setup menu will be displayed. (®page 62)

Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button, the event function type setup menu will be displayed. (®page 51)

Note

• “FTP periodic image transmission” and “FTP img. trans.” for when an alarm occurs can both be

performed simultaneously.

• If you select “SD memory recording”, the “FTP periodic image transmission” setting will be canceled.

2.3.2.8 Schedule: Set SD memory recording (video recording setup menu)

Here, SD memory recording (H.265 or H.264) is configured according to the schedule.

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2 Settings

[Audio recording]

Determine whether or not to perform audio recording.

• On: Saves audio data to videos (MP4 format).

• Off: Does not save audio data to videos (MP4 format).

• Default: Off

Note

• This setting is not available when “Interactive(Half-duplex)” is selected for “Audio transmission

mode”.

IMPORTANT

• When the [Overwrite] setting is changed from “Off” to “On”, if the remaining capacity of the SD memory

card is low, old images may be deleted in order to prepare to save new images.

[Frame rate*]

Select a frame rate for the H.265 or H.264 to be recorded from the following. 1fps/ 3fps/ 5fps*/ 7.5fps*/ 10fps*/ 12fps*/ 15fps*/ 20fps*/ 30fps*

• Default: 30fps*

Note

• If you click the [Next] button, the “Transmission priority” will be set to “Frame rate”. (®page 94)

The bit rate is set as follows depending on the selected image capture size and frame rate. Unit: kbps

Image capture

size

QVGA 128 256 256 256 256 256 256 256 384

400x300 128 256 256 256 256 384 384 384 384

VGA 256 384 384 384 384 384 384 512 512

800´600

1280´960

2560´1920

3072´2304

320´180

640´360

1280´720

1920´1080

2560´1440

1 3 5 7.5 10 12 15 20 30

384 512 512 512 768 768 768 1024 1024

512 768 768 768 768 1024 1024 1024 1024

1024 1536 1536 1536 1536 1536 2048 3072 3072

1536 2048 2048 2048 3072 3072 3072 4096 4096

128 256 256 256 256 256 256 256 384

256 384 384 384 384 384 384 512 512

384 512 512 512 768 768 768 768 1024

768 1024 1024 1024 1536 1536 1536 2048 2048

1024 1536 1536 1536 1536 1536 1536 2048 2048

Frame rate (fps)

3072´1728

60 Operating Instructions

1024 1536 1536 1536 1536 1536 2048 3072 3072

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2 Settings

[Overwrite]

Determine whether or not to overwrite images when the remaining capacity of the SD memory card becomes insufficient.

• On: Overwrites when the remaining capacity of the SD memory card becomes insufficient. (The oldest

image is the first to be overwritten.)

• Off: Stops saving images on the SD memory card when the SD memory card becomes full.

• Default: Off

IMPORTANT

• When the [Overwrite] setting is changed from “Off” to “On”, if the remaining capacity of the SD memory

card is low, old images may be deleted in order to prepare to save new images.

[Next] button

If you click the [Next] button, the setup menu to set the schedule for recording into the SD memory card will be displayed. (®page 61)

[Back] button

If you click the [Back] button, the schedule function type setup menu will be displayed. (®page 59)

• To configure the schedule settings:

Refer to page 201 for information about how to set the above screen.

[Set] button

If you click the [Set] button, setup will be completed.

[Back] button

If you click the [Back] button, the (video recording setup menu will be displayed. (®page 59)

Note

• Video recording is not performed if “SD memory recording” is not selected in the “Schedule mode”.

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2.3.2.9 Schedule: Configure FTP periodic image transmission (FTP periodic image transmission setup menu)

The FTP periodic image transmission is configured in this section.

• To configure FTP periodic image transmission settings:

Refer to page 165 for information about how to configure the above screen.

[Next] button

If you click the [Next] button, the setup menu to set the FTP periodic image transmission schedule will be displayed. (®page 63)

Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button, the schedule function type setup menu will be displayed. (®page 59)

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• To configure FTP periodic image transmission schedule settings:

2 Settings

Refer to page 201 for information about how to set the above screen.

[Set] button

If you click the [Set] button, setup will be completed.

[Back] button

If you click the [Back] button, the FTP periodic image transmission setup menu will be displayed. (®page 62)

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2 Settings

Note

• FTP periodic image transmission will not be performed when “FTP periodic image transmission” is

not selected in “Schedule mode”.

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2.4 Configure the basic settings of the camera [Basic]

The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [SD memory card] tab, and the [Log] tab.

2.4.1 Configure the basic settings [Basic]

Click the [Basic] tab on the “Basic” page. (®page 43, page 44) The settings such as the camera title, time and date, etc. can be configured on this page.

2 Settings

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2 Settings

[Menu language]

Select the language to initially display when the camera is accessed from the following. Auto/English/Japanese/Italian/French/German/Spanish/Chinese/Russian/Portuguese

• Auto: The language used by the browser is automatically selected. If the language used by the browser

is not supported by the camera, English is selected.

• Default: Auto

The language displayed on the “Live” page can also be changed. (®page 12)

Note

• When Japanese is selected, diagnostic e-mails and the screens in cellular phones are displayed in

Japanese. When Chinese is selected, the screens in cellular phones are displayed in Chinese. When any other language is selected, diagnostic e-mails and the screens in cellular phones are displayed in English.

[Camera title]

Enter the title of the camera. Click the [Set] button after entering the title of the camera. The entered title will be displayed in the “Camera title” field.

• Available number of characters: 0 - 20 characters

• Unavailable characters: " &

• Default: The model No. is displayed.

[Date/time]

Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected.

• Available range: Jan/01/2013 00:00:00 - Dec/31/2035 23:59:59

IMPORTANT

• Use an NTP server when the more accurate time & date setting is required for the system operation.

(®page 169)

[Date/time display]

Select On/Off to determine whether or not to display the date and time on an image. To hide the date and time, select “Off”.

• Default: On

[Time display format]

Select the time display format from “24h” and “12h”. Enter the current hour reflecting this setting when entering the current time and date for “Date/time”.

• Default: 24h

[Date/time display format]

Select a date/time display format. When “2018/04/01 13:10:00” is set for “Date/time” after selecting “24h” for “Time display format”, time & date will be respectively displayed as follows.

• DD/MM/YYYY: 01/04/2018 13:10:00

• MM/DD/YYYY: 04/01/2018 13:10:00

• DD/Mmm/YYYY: 01/Apr/2018 13:10:00

• YYYY/MM/DD: 2018/04/01 13:10:00

• Mmm/DD/YYYY: Apr/01/2018 13:10:00

• Default: Mmm/DD/YYYY

[NTP]

When “NTP >>” is clicked, the [Advanced] tab of the “Network” page will be displayed. (®page 169)

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2 Settings

[Time zone]

Select a time zone corresponding to the location where the camera is in use.

• Default: (GMT +09:00) Osaka, Sapporo, Tokyo

[Summer time (daylight saving)]

Select “In”, “Out” or “Auto” to determine whether or not to apply daylight saving time. Configure this setting if the summer time (daylight saving time) is applied in the location where the camera is in use.

• In: Applies summer time. An asterisk (*) will be displayed on the left side of the displayed time and date.

• Out: Does not apply summer time.

• Auto: Applies summer time in accordance with the settings for “Start time & date” and “End time &

date” (month, week, day of the week, time).

• Default: Out

[Start time & date] [End time & date]

When “Auto” is selected for “Summer time (daylight saving)”, select the time & date for the start time and the end time (month, week, day of the week, time).

[Camera title on screen display]

Select “On” or “Off” to determine whether or not to display the camera title on the screen. When “On” is selected, the character string entered for “Camera title on screen” will be displayed at the position selected for “Camera title position”.

• Default: Off

[Camera title on screen]

Enter a character string to be displayed on the image.

• Available number of characters: 0 - 20 characters

• Available characters: 0-9, A-Z, a-z and the following marks.

! " # $ % & ' ( ) * + , - . / : ; = ?

• Default: None (blank)

[OSD] - [Position]

Select the position where the date, time, and character string will be displayed on the image.

• Upper left: The above information will be displayed at the upper left corner of the main area on the

“Live” page.

• Lower left: The above information will be displayed at the lower left corner of the main area on the

“Live” page.

• Upper center: The above information will be displayed at the upper center of the image.

• Lower center: The above information will be displayed at the lower center of the image.

• Upper right: The above information will be displayed at the upper right corner of the main area on the

“Live” page.

• Lower right: The above information will be displayed at the lower right corner of the main area on the

“Live” page.

• Default: Upper left

[OSD] - [Character size]

Select the character size of the date and time as well as text displayed in the image.

• 100%: Displays in the standard size.

• 150%: Displays in 150% of the standard size.

• 200%: Displays in 200% of the standard size.

• Default: 100%

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IMPORTANT

• If “150%” or “200%” is selected for [Character size], the frame rate may be lower than the specified

value.

• Depending on the setting and the numbers of characters used for [Character size], and the setting and

image capture size of images, characters displayed on the screen may be cut off. After completing the settings, confirm the result on the “Live” page.

[Brightness status display]

Select “On” or “Off” to determine whether or not to display the status of brightness on images displayed on the “Live” page when adjusting brightness.

• Default: On

[Image rotation]

Set whether or not to rotate the image (JPEG, H.265, or H.264).

• 0 °(Off): Does not rotate the image.

• 90 °: Rotates the image by 90 degrees.

• 180 °(Upside-down): Turns the image upside down.

• 270 °: Rotates the image by 270 degrees.

• Default: 0 °(Off)

IMPORTANT

• The position shifts if the image rotation setting is changed when the following area settings are

configured. Therefore, configure the settings for each area after configuring the image rotation.

– Privacy zone (®page 116) – VMD area (®page 138) – VIQS area (®page 118) – Mask area (®page 109)

• If “90 °” or “270 °” is selected for “Image rotation”, depending on the “Character size” setting and the

number of characters used, characters displayed on the screen may be cut off.

• When “90 °” or “270 °” is selected for “Image rotation”, the position selectable with “OSD” - “Position”

is limited to “Upper left” or “Lower left”.

Note

• When “4:3” is selected for “Image capture mode”, “90 °” and “270 °” are not available.

• The analog output from the MONITOR OUT terminal rotates along with the set angle for “Image

rotation”.

[Indicator]

Determine whether or not to use the following indicators. Select “On” to use the following indicators to check the operational status by lighting them.

– Link indicator (LINK) – Access indicator (ACT) – SD memory card error indicator/AF indicator (SD ERROR/AF) – SD MOUNT indicator

• Default: On

Note

• Link indicator (LINK) (orange): This indicator will light when communication with the connected

device is available.

• Access indicator (ACT) (green): This indicator will blink when accessing a network.

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2 Settings

• SD memory card error indicator/AF indicator (SD ERROR/AF) (red): Lights when data cannot be

saved to the SD memory card. Also, when the auto focus function is used, the indicator flashes during focus adjustment and turns off when the adjustment is completed.

• SD MOUNT indicator (SD MOUNT) (green): Lights when data can be saved to the SD memory card.

It blinks or is off when data cannot be saved to the SD memory card.

– Indicator is off: Indicates “Not use” is selected for SD memory card, or an error occurred for the

SD memory card.

– Indicator blinks: Indicates the SD memory card is being recognized or is performing the necessary

processing for the SD memory card to be removed.

– Indicator lights: Indicates data can be saved to the SD memory card.

[Status update mode]

Select an interval of the camera status notification from the following. When the status of the camera changes, the alarm occurrence indication button, [AUX] button, or the “SD recording status indicator” will be displayed in the “Live” page to notify of the camera status.

• Polling(30s): Updates the status each 30 seconds and provide notification of the camera status.

• Real time: Provide notification of the camera status when the status has changed.

• Default: Real time

Note

• Depending on the network environment, notification may not be provided in real time.

• When multiple cameras are using the same “Status reception port”, even if “Real time” is selected for

“Status update mode”, status notification is not provided in real time. In this case, change the “Status reception port” settings.

[Status reception port]

When selecting “Real time” for “Status update mode”, designate a port number to which the status change notification is to be sent.

• Available port number: 1 - 65535

• Default: 31004

The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670

[Viewer software (nwcv4Ssetup.exe)] - [Automatic installation]

Determine whether or not to install the viewer software from this camera.

• On: Installs the viewer software from the camera automatically.

• Off: The viewer software cannot be installed from the camera.

• Default: On

IMPORTANT

• For PCs that do not have the viewer software “Network Camera View 4S” installed, JPEG images are

displayed. You cannot display images using H.265 (or H.264) or send/receive audio to/from the camera. In order to display H.265 (or H.264) images or send/receive audio to/from the camera, you must click “Viewer Software” on the “Live” page (®page 12) and then install the viewer software.

• The number of the viewer software installations can be checked on the [Upgrade] tab of the

“Maintenance” page.

[Viewer software (nwcv4Ssetup.exe)] - [Drawing method]

Perform image display settings when displaying camera images with the viewer software.

• GDI: The drawing method generally used in Windows.

• Direct2D: Can reduce choppy drawing of images.

• Default: GDI

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2 Settings

IMPORTANT

• Use “Direct2D” with a computer that has the latest graphic driver version installed to it.

• When using “Direct2D”, set “Smoother live video display on the browser (buffering)” to “On”.

If “Off” is selected for “H.264 Smoother live video display on the browser (buffering)”, “Direct2D” may not be very effective.

Note

• If your computer’s operating system is Windows 7 and the Aero function is disabled, “Direct2D” may

not be very effective.

• When “Direct2D” is selected for “Drawing method”, video may not be displayed or the displayed image

may be seen as it is partially corrupted depending on the PC in use.

• Refer to the Panasonic support website for information of PCs for which “Direct2D” is selectable.

Panasonic website (https://security.panasonic.com/support/info/ <Control No.: C0313>)

[Viewer software (nwcv4Ssetup.exe)] - [Decoding Options]

Select the decoding method for H.265/H.264 images on the “Live” page.

• Software: Decoding is performed by software.

• Hardware: Uses the Hardware Acceleration (QSV/DXVA) function that performs fast decoding.

• Default: Software

IMPORTANT

• “Hardware” may not be able to be used depending on the computer used.

One of the following messages is displayed when the [Confirm] button is clicked.

– The hardware decode is available for both H.265 and H.264 on your PC.

→ Depending on your PC environment, images may not be able to be outputted. In this case,

select “Software” for “Decoding Options”.

– The hardware decode is available for H.264 on your PC, but unavailable for H.265 on your PC.

→ Depending on your PC environment, images may not be able to be outputted. In this case,

select “Software” for “Decoding Options”.

– “The hardware decode is not available on your PC.”

→ Select “Software” for “Decoding Options”.

Note

• When “Hardware” is selected for “Decoding Options”, video may not be displayed or the displayed

image may be seen as it is partially corrupted depending on the PC in use.

• Refer to the Panasonic support website below for information of PCs for which “Hardware” is selectable.

Panasonic website (https://security.panasonic.com/support/info/ <Control No.: C0313>)

[Viewer software (nwcv4Ssetup.exe)] - [Smoother live video display on the browser (buffering)]

Perform settings to display camera images on the viewer software.

• On: Images are temporarily stored on the computer and are displayed smoother.

• Off: Images are displayed in real-time and are not stored on the computer.

• Default: On

[Viewer software (nwcv4Ssetup.exe)] - [Frame Skip Options (When PC is Heavy Processing Load]

Perform settings to display camera images on the viewer software.

• Auto: If there is a delay in displaying images from the camera, the delay can be resolved by automatically

skipping frames.

• Manual: If there is a delay in displaying images from the camera, frames are not skipped automatically.

• Default: Auto

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Note

• When “Manual” is selected, “Off”, “1 Frame Skip”, “2 Frames Skip”, “4 Frames Skip”, “6 Frames

Skip”, or “8 Frames Skip” can be selected for frame skip by right-clicking on the “Live” page. The value selected here will revert to “Off” when the browser is closed.

[Viewer software (nwcv4Ssetup.exe)] - [Contrast enhancement(RGB:0 to 255)]

Select “On” or “Off” to determine whether or not to enhance the contrast of H.265 images or H.264 images on the “Live” page. If “On” is selected, the range of RGB signal on display is extended from 16-235 to 0-255. When there is a bright part in an image, the intensity may be overexposed. Select a setting suitable to your usage environment.

• Default: Off

Note

• This setting is only available when viewing images on the “Live” page with Internet Explorer.

• Even if this setting is changed, transmitted image data and data saved on the SD memory card are not

changed.

[Audio out]

Select whether or not to use the audio output terminal as an adjustment monitor output terminal. Audio/Monitor

• Default: Audio

Note

• When “Audio out” is set to “Audio”, “Monitor out” cannot be selected.

• When “Audio transmission mode” is set to anything other than “Off” or “Mic input”, “Audio out” cannot

be set to “Monitor”.

• When “Audio out” is set to “Monitor”, “Audio transmission mode” can only be set to “Off” or “Mic

input”.

[Monitor out]

Set the image format for images output from the image output terminal (MONITOR OUT terminal). NTSC/PAL

• Default: NTSC

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2.4.2 Configure the settings relating to the SD memory card [SD memory card]

Click the [SD memory card] tab on the “Basic” page. (®page 43, page 44) The settings relating to the SD memory card can be configured on this page.

Operating mode

[SD memory card]

Select “Use” or “Not use” to determine whether or not to use the SD memory card.

• Default: Use

[Audio recording]

Select whether or not to save audio data when saving video data in MP4 format.

• Off: Does not save audio data to videos (MP4 format).

• On: Saves audio data to videos (MP4 format).

• Default: Off

Note

• When “Audio recording” is used, a stream setting must be selected for “Recording stream”.

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2 Settings

[Remaining capacity notification]

When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2%

• Default: 50%

Note

• Notification will be provided each time the remaining capacity goes below each of the specified values.

For example, notification will be provided each time the remaining capacity reaches 50%, 20%, 10%, 5% and 2% when “50%” is selected. Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value.

[Overwrite]

Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes insufficient.

• On: Overwrites when the remaining capacity of the SD memory card becomes insufficient. (The oldest

image is the first to be overwritten.)

• Off: Stops saving images on the SD memory card when the SD memory card becomes full.

• Default: Off

IMPORTANT

• Select “Not use” when operating without an SD memory card.

• Before removing the SD memory card from the camera, it is necessary to select “Not use” first. The

recorded data may be corrupted if the SD memory card is removed when “Use” is selected.

• When an SD memory card is inserted when “Use” is selected, data will be saved in accordance with

the setting of “Save trigger”.

• After inserting the SD memory card, it is necessary to select “Use” to use the SD memory card.

• When the image refresh interval is short, notification/recording timing or interval may become incorrect.

Notification/recording may also not be performed correctly as configured when multiple users are receiving images. In this case, set the refresh interval longer.

• There are limited times to overwrite on an SD memory card. When having a high frequency of

overwriting, the lifetime of the SD memory card may become shorter.

• A lifetime of an SD memory card should be influenced by the number of the image files stored and log

savings on the SD memory card. Selecting “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” for “Recording format” can reduce the number of files that can be stored on the SD memory card.

• If the data writing speed goes down after data is repeatedly written on an SD memory card, we

recommend replacing the SD memory card.

• When the setting is changed from “Off” to “On”, if the remaining capacity of the SD memory card is low,

old images may be deleted in order to prepare to save new images.

SD memory card security

[Additional info for detecting alteration]

Select whether or not to add information to enable detection when the data in the SD memory card is altered. Alteration detection supports video data (MP4 format) only and can be checked using exclusive software. For further information about exclusive software for alteration detection and how to use it, refer to our website below. https://security.panasonic.com/support/info/<Control No.: C0304> Click the [Setup>>] button to display the setup menu that can configure the settings relating to additional info for detecting alteration. The setup menu will be displayed in a newly opened window. (®page 80)

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2 Settings

[SD memory card password lock]

Configure a password for the SD memory card. When configuring a password, devices other than the camera will be unable to write to or read the SD memory card. If the SD memory card is stolen or lost, the risk of recorded data being leaked can be reduced.

[Set]

When an SD memory card with no configured password is inserted, a password can be configured using the [Set] button.

[Password]/[Retype password]

Enter the password.

Available number of characters: 4 - 16 characters Unavailable characters: " & Default: None (blank)

[Remove]

When an SD memory card with a configured password is inserted, the password can be removed using the [Remove] button.

[Password]

Enter the password.

Available number of characters: 4 - 16 characters Unavailable characters: " &

[Change]

When an SD memory card with a configured password is inserted, the password can be changed using the [Change] button.

[Old password]/[New password]/[Retype new password]

Enter the password. Available number of characters: 4 - 16 characters

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2 Settings

Unavailable characters: " &

[Status]

Display the configuration status of the password lock.

• Lock: A password is configured on the SD memory card, and the lock function is enabled.

• Unlock: The lock function is disabled.

Also display the password configuration status of SD memory card respectively.

• Password is set.: The password is configured correctly.

• Error(Unsupported SD memory card): A card that does not support password lock is inserted. Check

that an SDHC memory card or SDXC memory card is inserted.

• Error(Password mismatch): The SD memory card cannot be used because the password configured for

the SD memory card and the password configured for the camera do not match. Check that the passwords are correct.

• Error(Undefined error): Displayed when the SD memory card is formatting, locked (write-protected), or

when an error occurs in the SD memory card. Check the SD memory card.

Note

• The password lock function supports only SDHC memory cards and SDXC memory cards.

• If you will use the SD memory card on a device other than the camera with password lock configured,

remove the password using the password lock remove button before removing the SD memory card. The password cannot be removed on devices (such as PCs) other than the camera.

• When the “Status” of “SD memory card password lock” is “Lock”, if an SD memory card with

noconfigured password is inserted, the password is automatically configured to the SD memory card.

IMPORTANT

• If you forget the configured password, the password cannot be removed. The SD memory card with

the configured password will become unusable, so manage passwords with great care.

• If you forget the configured password and you want to replace the SD memory card with a new one,

perform one of the following step to set the “Status” of “SD memory card password lock” to “Unlock” before replacing the SD memory card.

• Use the password lock remove button to enter a password and then press the [Set] button. In this case,

even if you enter an incorrect password, the “Status” will change to “Unlock”.

– Initialize settings from the “Maintenance” page.

Recording stream

[Recording format]

Select the type of image data to be recorded on the SD memory card.

• JPEG(1): Records still image data (JPEG(1)). The data is recorded in accordance with the settings of

“JPEG(1)” on the [Image] tab of the “Image/Audio” page.

• JPEG(2): Records still image data (JPEG(2)). The data is recorded in accordance with the settings of

“JPEG(2)” on the [Image] tab of the “Image/Audio” page.

• Stream(1): Records video data (Stream(1)) in the MP4 video encoding format. The data is recorded in

accordance with the settings of “Stream(1)” on the [Image] tab of the “Image/Audio” page.

• Stream(2): Records video data (Stream(2)) in the MP4 video encoding format. The data is recorded in

accordance with the settings of “Stream(2)” on the [Image] tab of the “Image/Audio” page.

• Stream(3): Records video data (Stream(3)) in the MP4 video encoding format. The data is recorded in

accordance with the settings of “Stream(3)” on the [Image] tab of the “Image/Audio” page.

• Stream(4): Records video data (Stream(4)) in the MP4 video encoding format. The data is recorded in

accordance with the settings of “Stream(4)” on the [Image] tab of the “Image/Audio” page.

• Default: – Recording stream: JPEG(2)

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IMPORTANT

• If an SD memory card with an SD Speed Class other than 10 is used, 3072´2304, 2560´1920, 3072

• If an SD memory card with an SD Speed Class 10 is used, set the bit rate of a stream selected in

• For SD memory cards with an SD Speed Class 10, use a card that supports UHS-I.

Note

• When “Stream(1)” is selected, the settings for “Stream(1)” on the [Image] tab of the “Image/Audio” page

• When using the SD memory recording function of a Panasonic network disk recorder, select

• When “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” is selected for “Recording format”, the

• When “On” is selected for “Additional info for detecting alteration”, “Recording format” cannot be

• When “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” is selected for “Recording format”, the

• When “On” is selected for “Audio recording”, the maximum value of the available bit rate for “Stream”

• When “On” is selected for “Additional info for detecting alteration”, the maximum value of the available

´1728, 2560´1440 cannot be selected for the image capture size of JPEG images. Set the bit rate of a stream selected in “Recording format” to 6 Mbps.

“Recording format” to 12 Mbps.

(Ultra High Speed-I)

will be changed to the settings for “Stream(1) & recording”. When “Stream(2)” is selected, the settings for “Stream(2)” on the [Image] tab of the “Image/Audio” page will be changed to the settings for “Stream(2) & recording”. When “Stream(3)” is selected, the settings for “Stream(3)” on the [Image] tab of the “Image/Audio” page will be changed to the settings for “Stream(3) & recording”. When “Stream(4)” is selected, the settings for “Stream(4)” on the [Image] tab of the “Image/Audio” page will be changed to the settings for “Stream(4) & recording”.

“JPEG(1)” for “Recording format” of “Recording stream”.

settings of the following functions may be corrected.

– When “VBR” is selected for “Transmission priority”, “Frame rate” is set. – When “2s”, “3s”, “4s” or “5s” is selected for “Refresh interval”, “1s” is set.

changed to “JPEG(1)” or “JPEG(2)”.

name of the saved file will be given automatically.

number of users that can access the camera may be reduced.

will be limited.

bit rate for “Stream” will be limited.

[Save trigger]

Select a trigger to save images on the SD memory card from the following.

• FTP periodic image transmission error: Saves images when images have failed to transmit to the FTP

server by the FTP periodic image transmission function. Available only for the “JPEG(1)” or “JPEG(2)” images.

• Alarm input: Saves images at an alarm occurrence.

• Manual: Saves images manually.

• Schedule: Saves images in accordance with the settings for “Schedule” (®page 201). Available only for

the “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” images.

• Default: – Recording stream: FTP periodic image transmission error

If you have selected “Alarm input” in the [Save trigger], you can select the alarm type from the following:

• Terminal 1: Save the image when an alarm occurs in Terminal 1.

• Terminal 2: Save the image when an alarm occurs in Terminal 2.

• Terminal 3: Save the image when an alarm occurs in Terminal 3.

• VMD: Save the image when motion detection occurs.

• Command alarm: Save the image when a command alarm is entered.

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Note

• When “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” is selected for “Recording format”, “FTP

periodic image transmission error” is unavailable.

• To enable alarms to occur, alarm settings must be configured in advance on the [Alarm] tab.

• When “JPEG(1)” or “JPEG(2)” is selected for “Recording format”, “Schedule” is unavailable.

JPEG recording(Manual)

This setting is only available when “JPEG(1)” or “JPEG(2)” is selected for “Recording format”, and “Manual” is selected for “Save trigger”.

[File name]

Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows.

• File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial

number”

• Available number of characters: 1 - 8 characters

• Unavailable characters: " & * / : ; < > ? \ |

[Image saving interval]

When “Manual” is selected for “Save trigger”, select an interval (frame rate) of saving images on the SD memory card from the following.

0.1fps/0.2fps/0.33fps/0.5fps/1fps

• Default: 1fps

JPEG recording(Alarm)

This setting is only available when “JPEG(1)” or “JPEG(2)” is selected for “Recording format”, and “Alarm input” is selected for “Save trigger”.

[File name]

Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows.

• File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial

number”

• Available number of characters: 1 - 8 characters

• Unavailable characters: " & * / : ; < > ? \ |

[Image saving interval/Number of images to be saved(Pre alarm)] - [Image saving interval]

When “Alarm input” is selected for “Save trigger”, select a pre alarm interval (frame rate) of saving images on the SD memory card from the following.

0.1fps/0.2fps/0.33fps/0.5fps/1fps

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• Default: 1fps

[Image saving interval/Number of images to be saved(Pre alarm)] - [Number of images to be saved]

Select a number of pre alarm images to be saved on the SD memory card from the following. Off/1pic/2pics/3pics/4pics/5pics

• Default: Off

[Image saving interval/Number of images to be saved(Post alarm)] - [Image saving interval]

When “Alarm input” or “Manual” is selected for “Save trigger”, select an interval (frame rate) of saving images on the SD memory card from the following.

0.1fps/0.2fps/0.33fps/0.5fps/1fps

• Default: 1fps

[Image saving interval/Number of images to be saved(Post alarm)] - [Number of images to be saved]

Select a number of alarm images to be saved on the SD memory card from the following. 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 2000pics/ 3000pics

• Default: 100pics

Stream recording(Alarm)

This setting is only available when “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” is selected for “Recording format” of the SD memory card, and “Alarm input” is selected for “Save trigger”.

[Pre alarm (recording) duration]

Determine whether or not to perform the pre alarm recording. Set the duration to save image data on the SD memory card. Off/ 1s/ 2s/ 3s/ 4s/ 5s/ 8s/ 10s/ 15s/ 20s/ 25s/ 30s/ 40s/ 50s/ 60s/ 90s/ 120s

• Default: Off

Note

• The available values change depending on the bit rate and image capture size for “Stream” selected

for recording. As the selected bit rate increases, the available maximum value for the pre alarm duration decreases.

[Post alarm (recording) duration]

Set the duration to save image data on the SD memory card after an alarm occurrence. 10s/ 20s/ 30s/ 40s/ 50s/ 60s/ 120s/ 180s/ 240s/ 300s

• Default: 30s

* The actual recording time may sometimes be longer than the duration selected for this setting.

SD memory card warning/error LED (excluding WV-S2250L)

[SD memory card warning/error LED]

Select On/Off to determine whether or not to activate the SD memory card warning/error LED when an SD memory card warning or error is detected.

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SD memory card warning detection conditions: After the total use time has exceeded 6 years and the number of overwrite times has exceeded 2000 SD memory card error detection conditions: Write error, read error, etc.

• On: When a warning status is detected, the SD memory card error/error LED turns on. When an error

status is detected, the SD memory card error/error LED starts flashing.

• Off: Stops detection of warning or error status.

• Default: Off

SD memory card information

[Remaining capacity]

Total capacity and remaining capacity of the SD memory card will be displayed. Depending on the status of the SD memory card, the size indications will differ as follows.

Indication

----------MB/----------MB No SD memory card is inserted. Failed to obtain available capacity due to error, etc.

**********MB/**********MB The SD memory card is unformatted, or locked (write-protected).

##########MB/##########MB The SD memory card password lock cannot be unlocked.

Note

Description

• When “Off” is selected for “Overwrite” and the available size of the SD memory card is “0 MB”, images

will not be saved on the SD memory card. When the notification function is on, a notification will be sent to the registered addresses and destinations of the Panasonic alarm protocol when the SD memory card becomes full. (®page 134, page 142)

[Format]

To format the SD memory card, click the [Execute] button.

IMPORTANT

• Before formatting the SD memory card, it is necessary to select “Use” for “SD memory card” on the

[SD memory card] tab of the “Basic” page (®page 72) and “Off” for “FTP periodic image transmission” on the [Advanced] tab of the “Network” page (®page 167).

• Use the SD memory card after formatting it using the [SD memory card] tab. If using the SD memory

card that has not been formatted on the [SD memory card] tab, the following functions may not work correctly.

– Save/obtain images that failed to transmit to the FTP server using the FTP periodic image

transmission function

– Save/obtain alarm images – Save/obtain images saved manually – Save/obtain images in accordance with the schedule settings – Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs – Save/obtain images recorded using the SD memory recording function of Panasonic network disk

recorder

– Play/download images on the SD memory card

• When an SD memory card is formatted while another user is in operation, the operation will be

canceled.

• It is impossible to access the SD memory card during the process of formatting.

• All data saved on the SD memory card will be deleted when the SD memory card is formatted.

• Do not turn off the power of the camera during the process of formatting.

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• After formatting the SD memory card, available size may be smaller than the total size since the default

directory is automatically created in the SD memory card.

• Refer to our website (https://security.panasonic.com/support/info/ <Control No.:C0107>) for latest

information about the compatible SD memory cards.

• When repeatedly recording images on an SD memory card using the auto overwrite function, make

sure to use an SD memory card with high reliability and durability.

• Use the SD memory card that complies with UHS-1(Ultra High Speed-1) in the case of SD Speed

Class10.

SD memory card images

[Access img.]

Images on the SD memory card can be obtained. Click the [Execute] button. Refer to page 87 for how to access images.

2.4.3 Configure the settings relating to alteration detection [Alteration detection]

Selecting “Alteration detection” enables detection using exclusive software when the data on the SD memory card is altered. Alteration detection supports video files (MP4 format) only. Refer to page 82 for information on how to configure “Alteration detection”. For further information about exclusive software for alteration detection and how to use it, refer to our website below. https://security.panasonic.com/support/info/ <Control No.: C0304>

Note

• When “Alteration detection” is used, a stream setting must be selected for “Recording stream”.

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[Select certificate]

Select the certificate to be used with alteration detection.

Pre-installed: Selects a pre-installed certificate. CA: Selects a “CA Certificate”. Only displayed when the “CA Certificate” is installed. Default: Pre-installed

[Additional info for detecting alteration]

Select whether or not to give information for alteration detection to video files (MP4 format) to be saved on the SD memory card.

Note

• When “JPEG(1)” or “JPEG(2)” is selected for “Recording format” of “Recording stream”, “On” cannot

be selected.

[Pre-installed certificate - Certificate download]

Click the [Execute] button and download the root certificate for the pre-installed certificate. When implementing alteration detection of video data (MP4 files) on the SD memory card using exclusive software, the downloaded certificate is used.

[CA Certificate - CRT key generate]

CRT key (encryption key) used for alteration detection is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate” dialog box.

[CA Certificate - Generate Certificate Signing Request]

When using the CA certificate issued by CA as the CA certificate used for alteration detection, the CSR (Certificate Signing Request) will be generated. To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Signing Request” dialog window.

[CA Certificate - Certificate install]

Installs the certificate (CA certificate) issued by CA and displays the information of the installed certificate (CA certificate). To install the certificate (CA certificate), click the [Browse...] button to display the [Open] dialog box, and select the file of the certificate (CA certificate) issued by CA, and click the [Execute] button. If the certificate (CA certificate) is already installed, the file name of the installed certificate will be displayed.

[CA Certificate - Information]

Displays the information of the certificate (CA certificate) issued by CA. When the [Confirm] button is clicked, the registered information of the installed certificate (CA certificate) will be displayed in the “CA Certificate - Confirm” dialog box. If the certificate (CA certificate) is not installed, the content of the generated CSR file will be displayed. When the [Delete] button is clicked, the installed certificate (CA certificate) will be deleted.

[CA Certificate - Certificate download]

Downloads the certificate (CA certificate) issued by CA from the camera. When implementing alteration detection of video data (MP4 files) on the SD memory card using exclusive software, the downloaded certificate is used.

IMPORTANT

• Before deleting the valid certificate (CA certificate), confirm that there is a backup file of the certificate

(CA certificate) on the PC or another media. The backup file will be required when installing the certificate (CA certificate) again.

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Generation of the CRT key (encryption key)

Configuration of the additional info for detecting alteration

Application for the approval by CA

(Certificate Authority) - Issue of the certificate

Generation of CSR (Certificate Signing Request)

Installation of the certificate

When using the certificate issued by CAWhen using a pre-installed certificate

2 Settings

2.4.4 How to configure alteration detection settings

The settings relating to alteration detection that detects when data in the SD memory card is altered or edited can be configured on this page.

The alteration detection settings will be configured in the following procedure.

2.4.4.1 Generation of the CRT key (encryption key)

IMPORTANT

• When the certificate (CA certificate) issued by CA is valid, it is impossible to generate the CRT key.

• When the certificate (CA certificate) issued by CA is used, the available key size varies depending on

the CA. Check the available key size in advance.

• To generate the CRT key, it may take about 2 minutes. Do not operate the web browser until the

generation of CRT key is complete. While the CRT key is being generated, the refresh interval and line speed may be lower.

1. Click the [Execute] button of “CRT key generate”.

→ The “CRT key generate” dialog box will be displayed.

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2. Click the [Execute] button.

→ The generation of CRT key will be started. When the generation is finished, the key size and generation

time & date of the generated key will be displayed on “Current CRT key”.

Note

• To change (or update) the generated CRT key, perform step 1 to 2. The CRT key and certificate issued

by CA are valid in a set. When the CRT key is changed, it is necessary to re-apply for the certificate issued by CA.

• When the CRT key is updated, the log of the previous CRT key is saved. When the [History] button of

“Current CRT key” on the “CRT key generate” dialog box is clicked, the “Previous CRT key” dialog box will be displayed, and it is possible to check the key size and generation time & date of the previous key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one.

2.4.4.2 Generation of CSR (Certificate Signing Request)

IMPORTANT

• If the CRT key is not generated, it is impossible to generate the CSR.

• Before generating the CSR file, configure the following settings on [Internet Options] of the web browser

in advance. Click [Internet Options...] under [Tools] of the menu bar of Internet Explorer, and then click the [Security] tab.

– Register the camera for [Trusted Sites]. – Click the [Custom level…] button to open the [Security Settings] window, and check the [Enable]

radio button of [File Download] under [Downloads].

– Click the [Custom level…] button to open the [Security Settings] window, and check the [Enable]

radio button of [Automatic prompting for file downloads] under [Downloads].

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1. Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”.

→ The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed.

2. Enter the information of the certificate to be generated.

Item

[Common Name] Enter the camera address or host name. 64 characters

[Country] Enter the country name. 2 characters (Country code)

[State] Enter the state name. 128 characters

[Locality] Enter the locality name. 128 characters

[Organization] Enter the organization name. 64 characters

[Organizational Unit]

[CRT key] Displays the key size and generation time & date

Enter the unit name of the organization. 64 characters

of the current key.

Description Available number of characters

—

3. Click the [OK] button after entering the items.

→ The [Save As] dialog box will be displayed.

4. Enter a file name for the CSR in the [Save As] dialog box to save on the PC.

→ The saved CSR file will be applied to the CA.

IMPORTANT

• The certificate will be issued for the set of the generated CSR and CRT key. If the CRT key is

re-generated or updated after applying to the CA, the issued certificate will be invalidated.

Note

• This camera generates the CSR file in the PEM format.

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2.4.4.3 Installation of the certificate issued by CA

IMPORTANT

• If the CSR file is not generated, it is impossible to install the certificate (CA certificate) issued by CA.

• For the installation of the certificate issued by CA, the CA certificate issued by CA is required.

1. Click the [Browse...] button of “CA Certificate - Certificate install”.

→ The [Open] dialog box will be displayed.

2. Select the certification file and click the [Open] button. Then, click the [Execute] button.

→ The certification will be installed.

Note

• The host name registered in the installed certificate will be displayed on “CA Certificate -

Information”. Depending on the status of the certificate, the following are displayed.

2 Settings

Indication

Invalid The CA certificate is not installed.

[Host name of the certificate] The certificate has already been installed and

validated.

Expired The certification has already expired.

Description

• When the [Confirm] button is clicked, the registered information of the installed certificate (CA

certificate) will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).)

• When the [Delete] button is clicked, the installed certificate (CA certificate) will be deleted.

• When “On” is selected for “Additional info for detecting alteration”, it is impossible to delete the

certificate (CA certificate) issued by CA.

• To change (or update) the certificate issued by CA, perform step 1 and 2.

IMPORTANT

• Before deleting the valid certificate (CA certificate), confirm that there is a backup file of the certificate

(CA certificate) on the PC or another media. The backup file will be required when installing the certificate (CA certificate) again.

• The expiration date of the certificate issued by CA can be checked by double-clicking the server

certification file issued by CA.

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2.4.4.4 Configuration of alteration detection

1. Select “On” for “Additional info for detecting alteration”, and click the [Set] button.

2. Extensive information for alteration detection will be added to video files (MP4 format) recorded after

changing the setting.

IMPORTANT

• When the “Additional info for detecting alteration” setting is changed, manual recording on the SD

memory card will stop. Start manual saving again as necessary.

Note

• Alteration detection can be performed on video files (MP4 format) recorded when “On” is selected for

“Additional info for detecting alteration” using exclusive software. For further information about exclusive software and how to use it, refer to our website below. https://security.panasonic.com/support/info/ <Control No.: C0304>

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2.4.5 Access copy images saved on the SD memory card onto the PC [SD memory card images]

Click the [SD memory card] tab on the “Basic” page. (®page 43, page 44) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to select “Allow” for “FTP access to camera” on the [Network] tab of the “Network” page. (®page 155)

IMPORTANT

• It may sometimes be impossible to operate when another user is accessing images on the SD memory

card. In this case, retry later.

• Depending on the settings of a proxy server or a firewall, images may not be obtained via a network.

In this case, refer to the network administrator.

1. Click the [Execute] button of “SD memory card images”.

→ The user authentication window will be displayed.

2. Click the [OK] button after entering the user name and password of the camera administrator.

→ The folder in which images are to be saved will be displayed.

Note

• When the FTP server of the camera is logged to access images, the SD memory card is assigned to

Drive B. Images are saved in different directories according to “Save trigger”. Move to the directory corresponding to the desired images and copy them. Refer to page 237 for further information about the directory structure.

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Possible number of JPEG images that can be saved on the SD memory card (as indications)

For possible numbers of JPEG images that can be saved on the SD memory card, refer to our website below. https://security.panasonic.com/support/info/ <Control No.: C0306>

Possible duration of stream images (H.265 or H.264) that can be saved on the SD memory card (as indications)

For possible duration of stream images (H.265 or H.264) that can be saved on the SD memory card, refer to our website below. https://security.panasonic.com/support/info/ <Control No.: C0307>

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2.4.6 Configure the directory of the PC that images will be downloaded to [Log]

Click the [Log] tab on the “Basic” page. (®page 43, page 44) The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section.

Alarm

The settings related to the directory of the PC that recorded images of when alarms occur will be downloaded to can be performed.

[Recording stream] - [Name of the destination directory for downloaded images]

Enter the name of the destination directory to which images recorded in the recording stream are to be downloaded. For example, enter “C:\alarm” to designate the folder “alarm” under drive C.

• Available number of characters: 3 - 128 characters

• Available characters: Alphanumeric characters, the slash (/), the backslash (\), the colon (:) and the

underscore (_).

Manual/Schedule

The settings related to the directory name of the PC that images recorded by manual saving or schedule saving will be downloaded to can be performed. Designate the destination folder in the same manner as for “Alarm”.

Note

• Schedule saving is available only when “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” is

selected for “Recording format”.

FTP periodic image transmission error

The settings related to the directory name of the PC that recorded images of when FTP errors occur will be downloaded to can be performed. Designate the destination folder in the same manner as for “Alarm”.

IMPORTANT

• When “Name w/o time&date” is selected for “File name” of “FTP periodic image transmission”on the

[Advanced] tab on the “Network” page, FTP error log and associated images will not be saved. To save them, select “Name w/time&date”. (®page 167)

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Note

• When “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” is selected for “Recording format”, “FTP

periodic image transmission error” is unavailable.

2.5 Configure the settings relating to images and audio [Image/Audio]

The settings relating to JPEG, H.265, and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio” page has the [Image] tab, the [Image quality] tab, and the [Audio] tab.

2.5.1 Configure the settings relating to the image capture mode [Image]

Click the [Image] tab on the “Image/Audio” page. (®page 43, page 44)

[Image capture mode]

16:9 mode/4:3 mode

Default: 16:9 mode

IMPORTANT

• The positions of areas may move out of alignment when the “Image capture mode” setting is changed

when the following area settings are configured. Therefore we recommend that you configure each area setting after configuring the “Image capture mode”.

– mask area (®page 109) – privacy zone (®page 116) – VMD area (®page 138) – VIQS area (®page 118)

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2.5.2 Configure the settings relating to JPEG images [Image]

Click the [Image] tab on the “Image/Audio” page. (®page 43, page 44)

"Live" page (Initial display)

Configure the settings relating to the initial images displayed on the “Live” page.

[Initial display stream]

Select the image to display on the “Live” page from the following. JPEG(1)/JPEG(2)/Stream(1)/Stream(2)/Stream(3)/Stream(4)/Multi-screen

• Default: Stream(1)

Note

• When “JPEG(1)” or “JPEG(2)” is selected, the refresh interval can be selected.

MJPEG/Refresh interval: 1s/Refresh interval: 3s/Refresh interval: 5s/Refresh interval: 10s/Refresh interval: 30s/Refresh interval: 60s

[Refresh interval (JPEG)*]

Select an interval to refresh the displayed JPEG image from the following.

0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps*

• Default: 5fps

Note

• When “On” is selected for “Stream transmission”, the refresh interval may be longer than the set value

when any value with an asterisk (*) on the right is selected.

• Depending on factors such as the network environment, the resolution, the image quality, or the number

of computers concurrently accessing the camera, the transmission interval may be longer than the set value.

• If images are not delivered in the specified transmission interval, you can make the images be delivered

closer to the specified time by lowering the resolution or image quality.

JPEG

Configure the settings such as “Image capture size”, “Image quality” of “JPEG(1)” and “JPEG(2)” on this section. Refer to page 93 for further information about the settings relating to H.265 (or H.264) images.

[Image capture size]

Select the image capture size to display the JPEG image.

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Image capture mode JPEG(1) JPEG(2)

4:3 mode

16:9 mode

3072´2304 2560´1920 1280´960 800´600 VGA 400´300 QVGA

3072´1728 2560´1440 1920´1080 1280´720 640´360 320´180

1280´960 800´600 VGA 400´300 QVGA

1920´1080 1280´720 640´360 320´180

• Default: – JPEG(1): 2560´1440 – JPEG(2): 1280´720

[Image quality]

Select the image quality of JPEG images for each image capture size. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low

• Default: 5 Normal

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2.5.3 Configure the settings relating to Stream [Image]

Click the [Image] tab on the “Image/Audio” page. (®page 43, page 44) Configure the settings relating to H.265 (or H.264) image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 91 for the settings relating to JPEG images.

2 Settings

Stream(1)/ Stream(2)/ Stream(3)/ Stream(4)

[Stream transmission]

Select “On” or “Off” to determine whether or not to transmit H.265 (or H.264) images.

• On: Transmits H.265 (or H.264) images.

• Off: Does not transmit H.265 (or H.264) images.

• Default: On

Note

• When “On” is selected for “Stream transmission” in “Stream(1)”, “Stream(2)”, “Stream(3)”, or

“Stream(4)” displaying of H.265 (or H.264) images or JPEG images on the “Live” page will become available.

• When “On” is selected for “Stream transmission” for “Stream(1)”, “Stream(2)”, “Stream(3)”, or

“Stream(4)” , the refresh interval of JPEG images is limited to a maximum of 5 fps.

[Stream encoding format]

Select the stream encoding format for transmission.

• H.265: Transmits H.265 images.

• H.264: Transmits H.264 images.

• Default: H.265

[Internet mode (over HTTP)]

Select “On” when transmitting H.265 (or H.264) images via the Internet. It is possible to transmit stream without changing the broadband router settings configured for JPEG image transmission.

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2 Settings

• On: H.265 (or H.264) images and audio will be transmitted using the HTTP port. Refer to page 157 for

further information about the HTTP port number settings.

• Off: H.265 (or H.264) images and audio will be transmitted using the UDP port.

• Default: Off

Note

• When “On” is selected, only “Unicast port (AUTO)” will be available for “Transmission type”.

• When “On” is selected, it may take time to start displaying stream images.

• When “On” is selected, stream images may not be displayed depending on the number of the

concurrent access user and audio data availability, etc.

• When “On” is selected, only IPv4 access is available.

[Image capture size]

Select the image capture size from the following. What can be selected may be limited depending on the image capture size already selected.

Image

capture

mode

Stream(1) Stream(2) Stream(3) Stream(4)

4:3 mode

16:9 mode

3072´2304 2560´1920 1280´960 800´600 VGA 400´300 QVGA

3072´1728 2560´1440 1920´1080 1280´720 640´360 320´180

1280´960 800´600 VGA 400´300 QVGA

1920´1080 1280´720 640´360 320´180

VGA QVGA

640´360 320´180

VGA QVGA

640´360 320´180

• Default: – Stream(1): 2560´1440 – Stream(2): 1280´720 – Stream(3): 640´360 – Stream(4): 320´180

Note

• In the [Basic] tab of the “Basic” page, if “90 °” or “270 °” ( ®Page 68) is selected for “Image rotation”

and the “Stream encoding format” is “H.264”, the image capture size “320´180” is not available.

[Transmission priority]

Select a transmission priority for “Stream” from the following.

• Constant bit rate: H.265 (or H.264) images will be transmitted with the bit rate selected for “Max bit rate

(per client)*”.

• VBR: H.265 (or H.264) images will be transmitted with the frame rate selected for “Frame rate*” while

maintaining the image quality level selected in “Image quality”. In this case, images will be transmitted with the bit rate kept within the maximum bit rate that is set for “Max bit rate (per client)*”. The image quality is fixed, and the recording capacity changes according to the “Image quality” setting and conditions of the subject.

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2 Settings

• Frame rate: H.265 (or H.264) images will be transmitted with the frame rate selected for “Frame rate*”.

• Best effort: In accordance with the network bandwidth, H.265 (or H.264) images will be transmitted with

the maximum bit rates that are set for “Max bit rate (per client)*”.

• Default: Frame rate

Note

• When “Frame rate” is set for “Transmission priority”, number of users who can access the camera may

be limited.

[Frame rate*]

Select a frame rate from the following. 1fps/ 3fps/ 5fps*/ 7.5fps*/ 10fps*/ 12fps*/ 15fps*/ 20fps*/ 30fps*

• Default: 30fps*

Note

• “Frame rate*” is restricted by “Max bit rate (per client)*”. For this reason, the frame rate may be lower

than the specified value when any value marked with an asterisk (*) is selected. When “VBR” is selected for “Transmission priority”, depending on the settings of “Max bit rate (per client)*” and “Image quality”, transmission of images may periodically be paused. Check the transmission of images after changing settings.

• Depending on the number users connecting at the same time or the combination of features used, the

frame rate may be lower than the configured value. Check the transmission of images after changing settings.

[Max bit rate (per client)*]

Select an H.265 (or H.264) bit rate per a client from the following. 64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/ 4096kbps*/ 6144kbps*/ 8192kbps*/ 10240kbps*/ 12288kbps*/ 14336kbps*/ 16384kbps*/ 20480kbps*/ 24576kbps*/ –– FREE ENTRY–– When “–– FREE ENTRY––” is selected, the bit rate can be freely entered.

• Default: – Stream(1): 6144kbps* – Stream(2): 2048kbps* – Stream(3): 1536kbps* – Stream(4): 1024kbps*

* The range of bit rates that can be configured for H.265 (or H.264) bit rates differs depending on the “Transmission priority” and “Image capture size”.

When “Constant bit rate”, “Frame rate”, or “Best effort” is selected for “Transmission priority”

• QVGA, 400x300, VGA, 320´180 and 640x360: 64kbps - 4096kbps*

• 800x600: 64kbps* - 4096kbps*

• 1280´960, 1280x720 and 1280´1280: 128kbps* - 8192kbps*

• 1920x1080: 256kbps* - 12288kbps*

• 2560´1440: 768kbps* - 24576kbps*

• 2560´1920: 768kbps* - 24576kbps

• 3072´2304: 1536kbps* - 24576kbps*

• 3072´1728: 1024kbps* - 24576kbps*

When “VBR” is selected for “Transmission priority”

• QVGA, 400x300, VGA, 320´180 and 640x360: 64kbps - 12288kbps*

• 800x600: 64kbps* - 12288kbps*

• 1280x960 and 1280x720: 128kbps* - 12288kbps*

• 1920x1080: 256kbps* - 24576kbps*

Operating Instructions 95

Page 96

2 Settings

• 3072´1728: 1024kbps* - 24576kbps*

• 2560´1440: 768kbps* - 24576kbps*

• 2560´1920: 768kbps* - 24576kbps

• 3072´2304: 1536kbps* - 24576kbps*

Note

• The bit rate for “Stream” is restricted by “Bandwidth control(bit rate)” on the [Network] tab on the

“Network” page (®page 155). When a value with “*” attached is set, images may not be streamed.

• Depending on the number users connecting at the same time or the combination of features used, the

bit rate may be lower than the configured value. Check the transmission of images after changing settings.

[Image quality]

Select the image quality of H.265 (or H.264) images from the following.

• For “Constant bit rate”, “Frame rate”, and “Best effort”: Motion priority/Normal/Quality priority

• “VBR”: 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low

• Default: Normal

[Smart Coding] - [GOP control]

By using “GOP control”, the transmission data volume can be reduced when there is little motion in the image.

• When “H.265” is selected as the “Stream encoding format”: Off/On(Low)/On(Mid)/On(Advanced)/

On(Frame rate control)

• When “H.264” is selected as the “Stream encoding format”: Off/On(Low)/On(Mid)

• Default: Off

IMPORTANT

• When “On(Low)”, “On(Mid)”, “On(Advanced)”, or “On(Frame rate control)” is selected, recording to an

SD memory card cannot be performed.

Note

• When using “GOP control”, the refresh interval is increased when streaming H.265 (or H.264) images.

For this reason, do not use it when the network environment has frequent errors.

• “On(Low)”/“On(Mid)”/“On(Frame rate control)” can be selected only when “VBR” is selected for

“Transmission priority”. “On(Advanced)” can be selected regardless of the “Transmission priority” setting.

• When “On(Frame rate control)” is selected, the frame rate ranges from 1fps to the value set in [Frame

rate*] depending on the size of image changes.

• When “On(Frame rate control)” is selected, the display may temporarily become slower or faster when

changing frame rates.

[Smart Coding] - [AUTO VIQS]

Maintains high image quality in the areas of the image containing moving objects and reduces the transmission data volume in other areas of the image.

• Off: Does not use “AUTO VIQS”.

• On: Maintains high image quality in the areas of the image containing moving objects, and reduces the

transmission data volume in other areas of the image.

• Default: Off

Note

• This feature can only be used for “Stream(1)”.

• If “AUTO VIQS” is on, the VIQS setting set from the [Image quality] tab is disabled.

96 Operating Instructions

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2 Settings

[Refresh interval]

Select an interval (I-frame interval; 0.2 - 5 seconds) to refresh the displayed H.265 (or H.264) images from the following. If using under a network environment with frequent error occurrences, shorten the refresh interval for H.265 (or H.264) to diminish image distortions. However, the refresh interval may be longer than the set value.

0.2s/ 0.25s/ 0.33s/ 0.5s/ 1s/ 2s/ 3s/ 4s/ 5s

• Default: 1s

Note

• When “On(Low)” is selected for “GOP control”, the refresh interval is set to Max. 8s.

• When “On(Mid)” is selected for “GOP control”, the refresh interval is set to Max. 16s.

• When “On(Advanced)” is selected for “GOP control”, the refresh interval is set to 60s.

• If “GOP control” is set to “On(Frame rate control)”, the frame rate ranges from 1fps to the value set in

[Frame rate*] depending on the size of image changes. The smaller the frame rate value, the longer the refresh interval. When the frame rate is the value set in [Frame rate*], the refresh interval is at Max. 16s.

[Transmission type]

Select the transmission type of H.265 (or H.264) images from the following.

• Unicast port (AUTO): Up to 14 users can access a single camera concurrently. “Unicast port1(Image)”

and “Unicast port2(Audio)” will automatically be selected when transmitting images and audio from the camera. When it is unnecessary to fix the port number for stream transmission such as when using in a particular LAN environment, it is recommended to select “Unicast port (AUTO)”.

• Unicast port (MANUAL): Up to 14 users can access a single camera concurrently. It is necessary to select

“Unicast port1(Image)” and “Unicast port2(Audio)” manually to transmit images and audio from the camera. It is possible to fix the port number of the router used for stream transmission via the Internet by setting “Unicast port (MANUAL)” (®page 155). Refer to the operating instructions of the router in use.

• Multicast: Unlimited number of users can access a single camera concurrently. Complete the entry field

of “Multicast address”, “Multicast port” and “Multicast TTL/HOPLimit” when transmitting stream with multicast. Refer to page 9 for further information about the maximum concurrent access number.

• Default: Unicast port (AUTO)

[Unicast port1(Image)]

Enter the unicast port number (used to transmit images from the camera).

• Available port number: 1024 - 50000 (Only even numbers are available.)

• Default: – Stream(1): 32004 – Stream(2): 32014 – Stream(3): 32024 – Stream(4): 32034

[Unicast port2(Audio)]

Enter the unicast port number (used to transmit audio from the camera).

• Available port number: 1024 - 50000 (Only even numbers are available.)

• Default: – Stream(1): 33004 – Stream(2): 33014 – Stream(3): 33024 – Stream(4): 33034

[Multicast address]

Enter the multicast IP address. Images and audio will be transmitted to the designated IP address.

Operating Instructions 97

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2 Settings

• Available IPv4 address: 224.0.0.0 - 239.255.255.255

• Available IPv6 address: Multicast address starting with “FF”

• Default: – Stream(1): 239.192.0.20 – Stream(2): 239.192.0.21 – Stream(3): 239.192.0.22 – Stream(4): 239.192.0.23

Note

• Enter a multicast IP address after checking available multicast address.

[Multicast port]

Enter the multicast port number (used to transmit images from the camera).

• Available port number: 1024 - 50000 (Only even numbers are available.)

• Default: 37004

Note

• When audio is transmitted from the unit, the port number to be used will be the multicast port number

plus “1000”.

[Multicast TTL/HOPLimit]

Enter a value for “Multicast TTL/HOPLimit”.

• Available value: 1-254

• Default: 16

IMPORTANT

• When transmitting stream images via the internet, the transmitted image sometimes may not be

displayed depending on the settings of a proxy server or a firewall. In this case, refer to the network administrator.

• When two or more network interface cards are installed on the PC in use, the network interface

card(s) not used for receiving images should be invalidated when displaying images using the multicast port.

It is necessary to designate the unicast port number when “Unicast port (MANUAL)” is selected for “Transmission type”.

It is necessary to designate the multicast IP address when “Multicast” is selected for “Transmission type”.

98 Operating Instructions

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2 Settings

2.5.4 Configure the settings relating to image adjust, zoom/focus, privacy zone, VIQS, and lens distortion compensation [Image quality]

Click the [Image quality] tab on the “Image/Audio” page. (®page 43, page 44) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window. The detailed settings can be configured while monitoring images displayed on the [Image quality] tab. The settings relating to the image adjust, zoom/focus, privacy zone, VIQS, and lens distortion compensation can be configured on this page.

[Image adjust]

Click the [Setup>>] button to display the setup menu that can configure the settings relating to image quality. The setup menu will be displayed in a newly opened window. (®page 100)

[Zoom/Focus adjustment]

Click the [Setup>>] button to display the setup menu that can configure the settings relating to zoom and back focus. The setup menu will be displayed in a newly opened window. (®Page 113)

[Privacy zone]

Click the [Setup>>] button to display the setup menu that can configure the settings relating to the privacy zone. The setup menu will be displayed. (®page 116)

[VIQS]

Click the [Setup>>] button to display the setup menu that can configure the settings relating to VIQS. The setup menu will be displayed. (®page 120)

[Lens distortion compensation]

Click the [Setup>>] button to display the setup menu that can configure the settings relating to lens distortion compensation. The setup menu will be displayed in a newly opened window. (®Page 122)

Operating Instructions 99

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2 Settings

2.5.4.1 Configure the settings relating to image quality (“Image adjust” setup menu)

Click the [Setup>>] button of “Image adjust” on the [Image quality] tab of the “Image/Audio” page. (®page 99) The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image quality] tab. Click the “+” mark on the left of each item in the setup menu to expand the respective item, and enable detailed settings. Click the “-” mark on the left of an expanded item to return to the screen displayed before the item was expanded.

<Example: Super dynamic (SD)>

Super Dynamic(SD)

[Super Dynamic(SD)]

Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the description “Super Dynamic function” (®page 101) about the super dynamic function.

100 Operating Instructions

Panasonic WV-S2550L, WV-S1550L User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

1 Operations

1.1 Monitor images on a PC

1.1.1 Monitor images from a single camera

1.1.2 About the “Live” page

1.1.3 Monitor images from multiple cameras

1.2 Monitor images on a cellular phone/mobile terminal

1.2.1 Monitor images on a cellular phone

1.2.2 Monitor images on a mobile terminal (including smartphones)

1.3 Record images on the SD memory card manually

1.4 Action at an alarm occurrence

1.4.1 Alarm type

1.4.2 Action at an alarm occurrence

1.5 Transmit images onto an FTP server

1.5.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission)

1.5.2 Transmit images at a designated interval or period (FTP periodic image transmission)

1.5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function

1.6 Display the log list

1.7 Playback of images on the SD memory card

1.7.1 Playback “JPEG(1)”/“JPEG(2)” images saved to the SD memory card

1.7.2 Playback “Stream(1)”/“Stream(2)”/“Stream(3)”/“Stream(4)” images saved to the SD memory card

2 Settings

2.1 About the network security

2.1.1 Equipped security functions

2.2 Display the setup menu from a PC

2.2.1 How to display the setup menu

2.2.2 How to operate the setup menu

2.2.3 About the setup menu window

2.3 Use Easy Setup [Easy Setup]

2.3.1 Configure the Internet settings [Internet]

2.3.2 Configure an event action [Event action]

2.3.2.1 Configure the schedule/alarm (event function type setup menu)

2.3.2.2 Alarm: Configure the terminal and VMD (alarm setup menu)

2.3.2.3 Alarm: Configure the alarm function type (Alarm function type setup menu)

2.3.2.4 Alarm: Configure the details for image transfer or recording conditions

2.3.2.5 Alarm: Configure the output terminal

2.3.2.6 Alarm: configure the mail notifications and mail server

2.3.2.7 Schedule: Configure SD recording or FTP periodic image transmission (schedule function type setup menu)

2.3.2.8 Schedule: Set SD memory recording (video recording setup menu)

2.3.2.9 Schedule: Configure FTP periodic image transmission (FTP periodic image transmission setup menu)

2.4 Configure the basic settings of the camera [Basic]

2.4.1 Configure the basic settings [Basic]

2.4.2 Configure the settings relating to the SD memory card [SD memory card]

2.4.3 Configure the settings relating to alteration detection [Alteration detection]

2.4.4 How to configure alteration detection settings

2.4.4.1 Generation of the CRT key (encryption key)

2.4.4.2 Generation of CSR (Certificate Signing Request)

2.4.4.3 Installation of the certificate issued by CA

2.4.4.4 Configuration of alteration detection

2.4.5 Access copy images saved on the SD memory card onto the PC [SD memory card images]

2.4.6 Configure the directory of the PC that images will be downloaded to [Log]

2.5 Configure the settings relating to images and audio [Image/Audio]

2.5.1 Configure the settings relating to the image capture mode [Image]

2.5.2 Configure the settings relating to JPEG images [Image]

2.5.3 Configure the settings relating to Stream [Image]

2.5.4 Configure the settings relating to image adjust, zoom/focus, privacy zone, VIQS, and lens distortion compensation [Image quality]

2.5.4.1 Configure the settings relating to image quality (“Image adjust” setup menu)