Panasonic WH-ADC0309H3E5, WH-UD03HE5-1, WH-UD05HE5-1, WH-UD07HE5-1, WH-UD09HE5-1 Operating Instructions [es]

...

Operating Instructions

Air-to-Water Hydromodule + Tank

Model No.

Indoor Unit

WH-ADC0309H3E5

Outdoor Unit

WH-UD03HE5-1 WH-UD05HE5-1 WH-UD07HE5-1 WH-UD09HE5-1

Indoor Unit

WH-ADC1216H6E5

Outdoor Unit

WH-UD12HE5 WH-UD16HE5 WH-UX09HE5 WH-UX12HE5

Indoor Unit

WH-ADC0916H9E8

Outdoor Unit

WH-UD09HE8 WH-UD12HE8 WH-UD16HE8 WH-UX09HE8 WH-UX12HE8 WH-UX16HE8 WH-UQ09HE8 WH-UQ12HE8 WH-UQ16HE8

Operating Instructions Air-to-Water Hydromodule + Tank

Thank you for purchasing Panasonic product.

Before operating the system, please read these operating instructions thoroughly and keep them for future reference. Installation Instructions attached. Serial number and production year please refer to name plate.

Instrucciones de funcionamiento Hydrokit Aire-Agua + Tanque

Gracias por comprar un producto Panasonic.

Antes de utilizar la unidad, sírvase leer atentamente estas instrucciones de funcionamiento y conservarlas para futuras consultas. Instrucciones de instalación adjuntas. Para saber el número de serie y el año de producción consulte la placa indicadora.

Istruzioni operative Idromodulo aria-acqua + serbatoio

Grazie per aver acquistato un prodotto Panasonic.

Prima di utilizzare l’unità, leggere attentamente le istruzioni e conservare questo opuscolo per potervi fare riferimento in futuro. Istruzioni per l’installazione allegate. Per il numero di serie e l’anno di produzione, fare riferimento alla targhetta di identiﬁ cazione.

2-27

28-53

54-79

Manufactured by: Panasonic Appliances Air-Conditioning Malaysia Sdn. Bhd. Lot 2, Persiaran Tengku Ampuan, Section 21, Shah Alam Industrial Site, 40300 Shah Alam, Selangor Darul Ehsan, Malaysia.

Gebruiksaanwijzing Lucht-naar-water Hydromodule + Tank

Hartelijk dank voor het aanschaffen van een Panasonicproduct.

Lees voor u het apparaat gebruikt deze gebruikshandleiding grondig en bewaar deze voor toekomstig gebruik. De instructies voor installatie zijn bijgevoegd. Voor het serienummer en jaar van fabricage zie de naamplaat.

ACXF55-14990

80-105

Nederlands Italiano Español English

Table of contents

Safety precautions .........................................................4-6

Remote Controller buttons and display .........................7-9

Initialization .......................................................................9

Quick Menu ....................................................................10

Menus ........................................................................10-23

For user

1 Function setup ................................................... 10-11

1.1 Weekly timer

1.2 Holiday timer

1.3 Quiet timer

1.4 Room heater

1.5 Tank heater

1.6 Sterilization

1.7 DHW mode

2 System check ......................................................... 12

2.1 Energy monitor

2.2 Water temperatures

2.3 Error history

2.4 Compressor

2.5 Heater

3 Personal setup ...................................................12-13

3.1 Touch sound

3.2 LCD contrast

3.3 Backlight

3.4 Backlight intensity

3.5 Clock format

3.6 Date & Time

3.7 Language

3.8 Unlock password

4 Service contact ....................................................... 13

4.1 Contact 1 / Contact 2

For installer

5 Installer setup > System setup ..........................14-18

5.1 Optional PCB connectivity

5.2 Zone & Sensor

5.3 Heater capacity

5.4 Anti freezing

5.5 Buffer tank connection

5.6 Base pan heater

5.7 Alternative outdoor sensor

5.8 Bivalent connection

5.9 External SW

5.10 Solar connection

5.11 External error signal

5.12 Demand control

5.13 SG ready

5.14 External compressor SW

5.15 Circulation liquid

5.16 Heat-Cool SW

5.17 Force heater

6 Installer setup > Operation setup ......................18-22

6.1 Heat

6.2 Cool

6.3 Auto

6.4 Tank

7 Installer setup > Service setup ..........................22-23

7.1 Pump maximum speed

7.2 Pump down

7.3 Dry concrete

7.4 Service contact

Cleaning instructions ......................................................24

Troubleshooting .........................................................25-26

Information ......................................................................27

Before use, make sure the system has been installed correctly by an authorised dealer according to the given instructions.

• Panasonic Air-to-Water is a split system, consisting of two units: indoor and outdoor units. The indoor unit consist of the

hydromodule and 200L sanitary water tank.

• These operating instructions describe how to operate the system using the indoor and outdoor units.

• As for the operation of other products such as radiator, external thermo controller, and underﬂ oor units, refer to the operating

instructions of each product.

• System could be locked to operate in HEAT mode and disable COOL mode.

• Some functions described in this manual may not be applicable to your system.

• Consult your nearest authorised dealer for further information.

*¹ The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service

partners.

*² Only displayed when COOL mode is unlocked (This means when COOL mode is available)

System overview

Remote Controller

Solar Panel

Radiator

Shower

Fan Coil Unit

Indoor Unit

Front Plate

Floor Heating

Outdoor Unit

Note: Not recommended to open the Front Plate.

Power Supply

(For authorised dealer/specialist use only) The illustrations in this manual are for explanation purposes only and may differ from the actual unit.

They are subject to change without notice for future improvement.

Operating conditions

WH-UD series WH-UX series, WH-UQ series

Water outlet temperature (°C) (Min. / Max.)

Outdoor ambient temperature (°C) (Min. / Max.)

HEATING

(TANK)

- / 65* 20 / 55 - / 65*

HEATING

(CIRCUIT)

-20 / 35 -28 / 35 16 / 43

HEATING

(TANK)

HEATING

(CIRCUIT)

20 / 55 (Below Ambient -15

20 / 60 (Above Ambient -10

°C) *

When the outdoor temperature is out of the range in the table, the heating capacity will drop signiﬁ cantly and the outdoor unit may stop operating for its protection. The unit will restart automatically after the outdoor temperature returns to the speciﬁ ed range.

* Above 55 °C, only possible with backup heater operation.

Between outdoor ambient -10 °C and -15 °C, the water outlet temperature gradually decreases from 60 °C to 55 °C.

COOLING

(CIRCUIT)

5 / 20

English

Safety precautions

To prevent personal injury, injury to others or property damage, please comply with the following: Incorrect operation due to failure to follow instructions below may cause harm or damage, the seriousness of which is classiﬁ ed as below:

This sign warns of

WARNING

CAUTION

The instructions to be followed are classiﬁ ed by the following symbols:

This symbol denotes an action that is PROHIBITED.

These symbols denote actions COMPULSORY.

death or serious injury.

This sign warns of injury or damage to property.

WARNING

Indoor unit and outdoor unit

This appliance may be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

Please consult an authorised dealer or specialist to clean the internal parts, repair, install, remove and reinstall the unit. Improper installation and handling will cause leakage, electric shock or ﬁ re.

Conﬁ rm with an authorised dealer or specialist on usage of any speciﬁ ed refrigerant type. Using refrigerant type other than the speciﬁ ed may cause product damage, burst and injury etc.

Do not install the unit in a potentially explosive or ﬂ ammable atmosphere. Failure to do so could result in ﬁ re.

Do not insert your ﬁ ngers or other objects into the indoor or outdoor unit; the rotating parts may cause injury.

Do not touch the outdoor unit during lightning, it may cause an electric shock.

Do not sit or step on the unit, you may fall down accidentally.

Do not install the indoor unit outdoors. This is designed for indoor installation only.

Power supply

Do not use a modiﬁ ed cord, joint cord, extension cord or unspeciﬁ ed cord to prevent overheating and ﬁ re.

To prevent overheating, ﬁ re or electric shock:

• Do not share the same power

outlet with other equipment.

• Do not operate with wet hands.

• Do not bend or twist power

supply cord.

If the supply cord is damaged, it must be replaced by the manufacturer, service agent or similarly qualiﬁ ed persons in order to avoid a hazard.

This unit is equipped with Residual Current Circuit Breaker/Earth Leakage Circuit Breaker (RCCB/ELCB). Ask an authorised dealer to check RCCB/ELCB operation regularly, especially after installation, inspection, and maintenance. RCCB/ELCB malfunction may result in electric shock and/or ﬁ re.

It is strongly recommended that Install Residual Current Device (RCD) on-site to prevent electric shock and/or ﬁ re.

Before obtaining access to terminals, all supply circuits must be disconnected.

Stop using the product if any abnormality/failure occurs and disconnect the power supply. (Risk of smoke/ﬁ re/electric shock) Examples of abnormality/failure

• RCCB/ELCB trips frequently.

• Burning smell is observed.

• Abnormal noise or vibration of

the unit is observed.

• Hot water leaks from the indoor

unit. Contact your local dealer immediately for maintenance/ repair.

English

Safety precautions

Wear gloves during inspection and maintenance.

Safety precautions

This equipment must be earthed to prevent electrical shock or ﬁ re.

Prevent electric shock by disconnecting the power supply

- Before cleaning or servicing.

- When extended non-use. This appliance is for multiple

uses. To avoid electric shock, burn and/or fatal injury, make sure to disconnect all power supplies before accessing any terminal in the indoor unit.

CAUTION

Indoor unit and outdoor unit

Do not wash the indoor unit with water, benzine, thinner or scouring powder to avoid damage or corrosion on the unit.

Do not install the unit close to any combustibles or at bathroom. Otherwise, it may cause electric shock and/or ﬁ re.

Do not touch the water discharge pipe of the indoor unit during operation.

Do not place any material on the unit or under it.

Do not touch the sharp aluminium ﬁ n; sharp parts may cause injury.

Prevent water leakage by ensuring that the drainage pipe is connected properly.

After a long period of use, make sure the installation rack is not deteriorated. The deteriorated rack may cause the unit to fall down.

Ask an authorised dealer to determine the level of sterilisation function ﬁ eld settings according to the local laws and regulations.

Remote Controller

Do not wet the Remote Controller. Failure to do so may result in electric shock and/or ﬁ re.

Do not press the buttons on the Remote Controller using hard and sharp objects. Failure to do so may cause damage to the unit.

Do not wash the Remote Controller using water, benzine, thinner or scouring powder.

Do not inspect or maintain the Remote Controller by yourself. Consult an authorised dealer in order to prevent personal injury caused by incorrect operation.

Do not use the system during sterilisation in order to prevent scalding with hot water, or overheating of shower.

Remote Controller buttons and display

Buttons / Indicator

Quick Menu button

(For more details, refer to the separate Quick Menu Guide.)

Back button

Returns to the previous screen

3 LCD Display

Main Menu button

For function setup

ON/OFF button

Starts/Stops operation

Operation indicator

Illuminates during operation, blinks during alarm.

Press centre

No glove

Cross key buttons

Selects an item.

Left Right

Down

Enter button

Fixes the selected content.

English

No pen

Safety precautions / Remote Controller buttons and display

Remote Controller buttons and display

2 43

Display

1 Mode selection

AUTO

+ TANK

• Depending on the preset outdoor temperature, the system selects

HEAT or *

COOL operation mode.

Auto Heat Auto Cool

• Depending on the preset outdoor temperature, the system selects HEAT + TANK or *1 COOL + TANK operation mode.

HEAT

Auto Heat Auto Cool

• The panel/ﬂ oor HEAT operation is either turned ON or OFF.

• The outdoor unit provides heat to

HEAT

+ TANK

the system.

• The outdoor unit provides heat to the water tank and the system.

1, *2

COOL • The fan coil unit is either turned

ON or OFF.

• The outdoor unit provides cooling to the system.

1, *2

COOL

+ TANK

• The outdoor unit provides cooling to the system.

• The system controls the booster heater in the water tank.

TANK • The water tank is either turned

ON or OFF.

• The outdoor unit provides heat to the water tank.

* The direction icons point to the currently

active mode.

• This mode can be selected only when the water tank is installed.

• Room operation / Tank operation.

• Deice operation.

Operation icons

The status of operation is displayed. Icon will not display (under operation OFF screen) whenever operation is OFF except weekly timer.

Holiday operation status Weekly Timer operation status Quiet operation status

Zone: Room Thermostat

→Internal sensor status

Powerful operation status

Demand Control or SG ready or SHP status

Room Heater status Tank Heater status Solar status

Bivalent status (Boiler)

*1The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners. *2Only displayed when COOL mode is unlocked (This means when COOL mode is available).

3 Temperature of each zone 4 Time and day 5 Water Tank temperature 6 Outdoor temperature 7 Sensor type/Set temperature type icons

Water Temperature →Compensation curve Room Thermostat →External

Initialization

Water Temperature →Direct Room Thermostat →Internal

Pool only

Before starting to install the various menu settings, please initiate the Remote Controller by selecting the language of operation and installing the date and time correctly. It is recommended that the installer conducts the following initialization of the Remote Controller.

Selecting the language

Press and wait while the display is initializing.

Scroll with

Press to conﬁ rm the selection.

and to select the language.

LCD blinking

Setting the clock

Select with either 24h or am/pm format (for example, 15:00 or 3 pm).

Press to conﬁ rm the selection.

Use hour and minutes. (Press to conﬁ rm the selection each time.)

Once the time is set, time and day will appear

on the display even if the Remote Controller is turned OFF.

or how to display the time,

and to select year, month, day,

English

Remote Controller buttons and display / Initialization

Quick Menu

After the initial settings have been completed, you can select a quick menu from the following options and edit the setting.

Press

Use to select menu.

Press to turn on/off the select menu.

to display the quick menu.

Force DHW Powerful Quiet Force Heater

Weekly Timer Force Defrost Error Reset R/C Lock

Menus

Select menus and determine settings according to the system available in the household. All initial settings must be done by an authorised dealer or a specialist. It is recommended that all alterations of the initial settings are also done by an authorised dealer or a specialist.

• After initial installation, you may manually adjust the settings.

• The initial setting remains active until the user changes it.

• The Remote Controller can be used for multiple installations.

• Ensure the operation indicator is OFF before setting.

• The system may not work properly if set wrongly.

Please consult an authorised dealer.

For user

To display <Main Menu>: To select menu: To conﬁ rm the selected content:

Menu Default Setting Setting Options / Display

1 Function setup

Weekly timer

1.1

Once the weekly timer is set up, User can edit from Quick Menu. To set up to 6 patterns of operation on a weekly basis.

• Disabled if Heat-Cool SW is pressed or if Force Heater is on.

Timer setup

Select day of the week and

set the patterns needed

(Time / Operation ON/OFF / Mode)

Timer copy

Select day of the week

Menus

For user

Menu Default Setting Setting Options / Display

Holiday timer

1.2

To save energy, a holiday period may be set to either turn OFF the system or lower the temperature during the period.

• Weekly timer setting may be temporarily disabled during Holiday timer setting but it will be restored once the Holiday timer is completed.

Quiet timer

1.3

To operate quietly during the preset period. 6 patterns may be set. Level 0 means the mode is off.

Room heater

1.4

To set the room heater ON or OFF.

Tank heater

1.5

To set the tank heater ON or OFF.

Sterilization

1.6

To set the auto sterilization ON or OFF.

• Do not use the system during sterilization in order to prevent scalding with hot water, or overheating of shower.

• Ask an authorised dealer to determine the level of sterilization function ﬁ eld settings according to the local laws and

regulations.

DHW mode (Domestic Hot Water)

1.7

To set the DHW mode to Standard or Smart.

• Standard mode have faster DHW Tank heat up time. Meanwhile Smart mode take longer time to heat up DHW time with lower energy consumption.

OFF

Holiday start and end.

Date and time

OFF or lowered temperature

Time to start Quiet :

Date and time

Level of quietness:

0 ~ 3

OFF

Standard

English

Quick Menu / Menus

Menus

For user

Menu Default Setting Setting Options / Display

2 System check

Energy monitor

2.1

Present or historical chart of energy consumption, generation or COP.

• COP= Coefﬁ cient of Performance.

• For historical chart, the period is selected from 1 day/1 week/1year.

• Energy consumption (kWh) of heating, *

retrieved.

• The total power consumption is an estimated value based on AC 230 V and may differ from value measured by precise equipment.

Water temperatures

2.2

Shows all water temperatures in each area.

Error history

2.3

• Refer to Troubleshooting for error codes.

• The most recent error code is displayed at the top.

Compressor

2.4

Shows the compressor performance.

Present

Select and retrieve

Historical chart

Select and retrieve

cooling, tank and total may be

Actual water temperature of 8 items: Inlet / Outlet / Zone 1 / Zone 2 / Tank / Buffer tank / Solar / Pool

Select and retrieve

Heater

2.5

Total hours of ON time for Room heater/Tank heater.

Select and retrieve

3 Personal setup

Touch sound

3.1

Turns the operation sound ON/ OFF.

LCD contrast

3.2

Sets the screen contrast.

*1The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.

Only displayed when COOL mode is unlocked (This means when COOL mode is available).

Menu Default Setting Setting Options / Display

Backlight

3.3

Sets the duration of screen backlight.

1 min

Backlight intensity

3.4

Sets screen backlight brightness.

Clock format

3.5

Sets the type of clock display.

24h

Date & Time

3.6

Sets the present date and time.

Language

3.7

Sets the display language for the top screen.

• For Greek, please refer to the English version.

Unlock password

3.8

4 digit password for all the settings.

4 Service contact

Contact 1 / Contact 2

4.1

Preset contact number for installer.

English

Year / Month / Day / Hour / Min

Menus

ENGLISH / FRANÇAIS / DEUTSCH /

ITALIANO / ESPAÑOL / DANISH /

SWEDISH / NORWEGIAN /

POLISH / CZECH / NEDERLANDS /

TÜRKÇE / SUOMI / MAGYAR /

SLOVENŠČINA / HRVATSKI

0000

Select and retrieve

Menus

For installer

Menu Default Setting Setting Options / Display

5 Installer setup System setup

Optional PCB connectivity

5.1

To connect to the external PCB required for servicing.

• If the external PCB is connected (optional), the system will have following additional functions:

Buffer tank connection and control over its function and temperature.

Control over 2 zones (including the swimming pool and the function to heat water in it).

Solar function (the solar thermal panels connected to either the DHW (Domestic Hot Water) Tank or the Buffer Tank.

External compressor switch.

External error signal.

SG ready control.

Demand control.

Heat-Cool SW

Zone & Sensor

5.2

To select the sensors and to select either 1 zone or 2 zone system.

Zone

• After selecting 1 or 2 zone system, proceed to the selection of room or swimming pool.

• If the swimming pool is selected, the temperature must be selected for

T temperature between 2 °C ~ 10 °C.

Sensor

* For room thermostat, there is a further

selection of external or internal.

Heater capacity

5.3

To reduce the heater power if unnecessary.*

3 kW / 6 kW / 9 kW

* Options of kW vary depending

on the model.

Anti freezing

5.4

To activate or deactivate the water freeze prevention when the system is OFF

Buffer tank connection

5.5

To connect tank to the system and if selected YES, to set

T temperature.

• The optional PCB connectivity must be selected YES to enable the function.

• If the optional PCB connectivity is not selected, the function will not appear on the display.

3 kW / 6 kW / 9 kW

Yes

5 °C Set

T for Buffer Tank

Menu Default Setting Setting Options / Display

Base pan heater

5.6

To select whether or not optional base pan heater is connected. * Type A - The base pan heater

activates only during deice operation.

* Type B-The base pan heater

activates when outdoor ambient temperature is 5 °C or lower.

Alternative outdoor sensor

5.7

To select an alternative outdoor sensor.

Bivalent connection

5.8

To select a bivalent connection to allow an additional heat source such as a boiler to heatup the buffer tank and domestic hot water tank when heatpump capacity is insufﬁ cient at low outdoor temperature. The bivalent feature can be set-up either in alternative mode (heatpump and boiler operate alternately), or in parallel mode (both heatpump and boiler operate simultaneously), or in advance parallel mode (heatpump operates and boiler turns on for buffer-tank and/or domestic hot water depending on the control pattern setting options).

Yes

-5 °C

Yes After selecting the outdoor temperature

Control pattern

Alternative / Parallel / Advanced parallel

• Select advanced parallel for bivalent use of the tanks.

Control pattern

Heat Selection of the tank

Set base pan heater type*.

Set outdoor temperature for turn ON Bivalent connection.

Advanced parallel

English

Menus

• “Heat” implies Buffer Tank and “DHW” implies Domestic Hot Water Tank.

Menus

For installer

Menu Default Setting Setting Options / Display

Control pattern Advanced parallel Heat Yes

• Buffer Tank is activated only after selecting “Yes”.

-8 °C

0:30

-2 °C

0:30

Control pattern Advanced parallel DHW Yes

• DHW Tank is activated only after selecting “Yes”.

0:30

Set the temperature threshold to start the bivalent heat source.

Delay timer to start the bivalent heat source (in hour and minutes).

Set the temperature threshold to stop the bivalent heat source.

Delay timer to stop the bivalent heat source (in hour and minutes).

Delay timer to start the bivalent heat source (in hour and minutes).

5.9

External SW

Menu Default Setting Setting Options / Display

Solar connection

5.10

• The optional PCB connectivity must be selected YES to enable the function.

• If the optional PCB connectivity is not selected, the function will not appear on the display.

Yes

Buffer tank Selection of the tank

Yes After selecting the tank

T ON

10 °C

Yes After selecting the tank T ON temperature

5 °C

Yes After selecting the tank T ON temperature T OFF temperature

Set temperature

T OFF

Set temperature

English

External error signal

5.11

Demand control

5.12

5 °C

Yes After selecting the tank T ON temperature T OFF temperature After setting the antifreeze temperature

80 °C Set Hi limit

Set Antifreeze temperature

Menus

For installer

Menu Default Setting Setting Options / Display

SG ready

5.13

Yes

External compressor SW

5.14

Circulation liquid

5.15

To select whether to circulate water or glycol in the system.

Heat-Cool SW

5.16

Force heater

5.17

To turn on Force heater either manually (by default) or automatically.

6 Installer setup Operation setup

To access to the four major functions or modes.

120 %

Water

Manual

Capacity (1) & (2) of Buffer Tank and DHW Tank (in %)

4 main modes

Heat / *1, *2 Cool / Auto / Tank

Heat

6.1

To set various water & ambient temperatures for heating.

*1The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.

Only displayed when COOL mode is unlocked (This means when COOL mode is available).

Water temp. for heating ON /

Outdoor temp. for heating OFF /

T for heating ON /

Outdoor temp. for heater ON

Menu Default Setting Setting Options / Display

Water temp. for heating ON

Heating ON

Compensation curve

Water temp. for heating ON Compensation curve

X axis: -5 °C, 15 °C Y axis: 55 °C, 35 °C

• Temperature range: X axis: -15 °C ~ 15 °C, Y axis: See below

• Temperature range for the Y axis input:

1. WH-UD model: 20 °C ~ 55 °C

2. WH-UH model & Back up heater is enabled: 25 °C ~ 65 °C

3. WH-UH model & Back up heater is disabled: 35 °C ~ 65 °C

4. WH-UX/UQ model: 20 °C ~ 60 °C

• If 2 zone system is selected, the 4 temperature points must also be input for Zone

• “Zone 1” and “Zone 2” will not appear on the display if only 1 zone system.

Water temp. for heating ON Direct

temperatures in compensation curve or direct input.

Input the 4 temperature points (2 on horizontal X axis, 2 on vertical Y axis).

English

35 °C

• Min. ~ Max. range is conditional as follows:

1. WH-UD model: 20 °C ~ 55 °C

2. WH-UH model & Back up heater is enabled: 25 °C ~ 65 °C

3. WH-UH model & Back up heater is disabled: 35 °C ~ 65 °C

4. WH-UX/UQ model: 20 °C ~ 60 °C

Outdoor temp. for heating OFF

24 °C

T for heating ON

5 °C

Temperature for heating ON

Temperature for heating OFF

Set T for heating ON.

Menus

For installer

Menu Default Setting Setting Options / Display

Outdoor temp. for heater ON

*1, *2 Cool

6.2

To set various water & ambient temperatures for cooling.

0 °C

Water temperatures for cooling ON

and

Water temp. for cooling ON

Compensation curve

Water temp. for cooling ON Compensation curve

X axis: 20 °C, 30 °C Y axis: 15 °C, 10 °C

• If 2 zone system is selected, the 4 temperature points must also be input for Zone

• “Zone 1” and “Zone 2” will not appear on the display if only 1 zone system.

Water temp. for cooling ON Direct

Temperature for heater ON

T for cooling ON.

Cooling ON temperatures in compensation curve or direct input.

Input the 4 temperature points (2 on horizontal X axis, 2 on vertical Y axis)

10 °C

T for cooling ON

5 °C Set

Set temperature for Cooling ON

T for cooling ON

Menu Default Setting Setting Options / Display

Auto

6.3

Automatic switch from Heat to Cool or Cool to Heat.

Tank

6.4

Setting functions for the tank.

Outdoor temperatures for switching from Heat

• The display will show 3 functions at a time.

to Cool or Cool to Heat.

Outdoor temp. for (Heat to Cool) /

Outdoor temp. for (Cool to Heat)

Outdoor temp. for (Heat to Cool)

Set outdoor

15 °C

Outdoor temp. for (Cool to Heat)

10 °C

Floor operation time (max) /

Tank heat up time (max) /

Tank re-heat temp. /

Floor operation time (max)

temperature for switching from Heat to Cool.

Set outdoor temperature for switching from Cool to Heat.

Sterilization

English

Menus

8:00

Tank heat up time (max)

1:00

Tank re-heat temp.

-8 °C

Maximum time for ﬂ oor operation (in hours and minutes)

Maximum time for heating the tank (in hours and minutes)

Set temperature to perform reboil of tank water.

Menus

For installer

Menu Default Setting Setting Options / Display

Sterilization

Sterilization may be

set for 1 or

more days of the

Monday

Sterilization: Time

12:00

Sterilization: Boiling temp.

week.

Sun / Mon / Tue /

Wed / Thu / Fri / Sat

Time of the selected

day(s) of the week to

sterilize the tank

0:00 ~ 23:59

7 Installer setup Service setup

Pump maximum speed

7.1

To set the maximum speed of the pump.

Pump down

7.2

To set the pump down operation.

65 °C

Sterilization: Ope. time (max)

0:10

Setting the ﬂ ow rate, max. duty and operation

ON/OFF of the pump.

Flow rate: XX:X L/min

Max. Duty: 0x40 ~ 0xFE,

Pump: ON/OFF/Air Purge

Pump down operation

Set boiling temperatures for sterilize the tank.

Set sterilizing time (in hours and minutes)

Menu Default Setting Setting Options / Display

Dry concrete

7.3

To dry the concrete (ﬂ oor, walls, etc.) during construction.

Do not use this menu for any other purposes and in period other than during construction

Edit to set the temperature of dry concrete.

ON / Edit

Edit

Heating temperature

Stages: 1

Temperature: 25 °C

Conﬁ rm the setting temperatures of dry

concrete for each stage.

for drying the concrete. Select the desired stages: 1 ~ 10, range: 1 ~ 99

Service contact

7.4

To set up to 2 contact names and numbers for the User.

Service engineer’s name and contact number.

Contact 1 / Contact 2

Contact name or number.

Name / phone icon

Input name and number

Contact name: alphabet a ~ z.

Contact number: 1 ~ 9

English

Menus

Cleaning instructions

To ensure optimal performance of the system, cleaning has to be carried out at regular intervals. Consult an authorised dealer.

• Disconnect the power supply before cleaning.

• Do not use benzine, thinner or scouring powder.

• Use only soap (

• Do not use water hotter than 40 °C.

pH7) or neutral household detergent.

Indoor unit

• Do not splash water directly. Wipe the unit gently with a soft dry cloth.

Sanitary Water Tank

0.2

0.30.1

Water pressure gauge

0.4

MPa

bar

• Do not press or hit the glass cover using

hard and sharp objects. Failure to do so may cause damage to the unit.

• Ensure that the water pressure is

between 0.05 and 0.3 MPa (0.1 MPa = 1 bar).

• In case the water pressure is out of the

above range, consult an authorised dealer.

Water ﬁ lter

• Clean the water ﬁ lter at least once a year. Failure to do so may cause the ﬁ lter to clog up, which may lead to system breakdown. Consult an authorised dealer.

Water Filter Set

Outdoor unit

• Do not obstruct the air inlet and outlet vents. Failure to do so may result in low performance or system breakdown. Remove any obstruction to assure the ventilation.

• When it snows, clean and remove snow around the outdoor unit to prevent the air inlet and outlet vents from being covered with snow.

For extended non-use

• The water inside the Sanitary Water Tank should be drained.

• Disconnect the power supply.

Non serviceable criteria

Disconnect the power supply

then please consult an authorised dealer under the following conditions:

• Abnormal noise during operation.

• Water/foreign particles have entered the Remote

Controller.

• Water leaks from the indoor unit.

• Circuit breaker switches off frequently.

• Power cord becomes excessively warm.

MAINTENANCE

User

• In order to ensure optimal performance of the units, user may inspect and clear any obstruction on the air inlet and outlet vents of the outdoor unit.

Dealer

• In order to ensure safety and optimal performance of the units, seasonal inspections on the units, functional check of RCCB/ELCB, ﬁ eld wiring and piping have to be carried out at regular intervals by authorised dealer.

• Speciﬁ c to the Sanitary Water Tank, it is important to service the Water Filter Set periodically.

• Users should not try to service or replace parts of the unit.

• Contact authorised dealer for scheduled inspection.

Troubleshooting

The following symptoms do not indicate malfunction.

Symptom Cause

Water ﬂ owing sound during operation. • Refrigerant ﬂ ow inside the unit. Operation is delayed a few minutes

after restarting. Outdoor unit emits water/steam. • Condensation or evaporation occurring in the pipes. Steam comes out of the outdoor unit in

the heating mode. Outdoor unit does not operate. • It is caused by the protection control of the system when outdoor temperature is

System operation switches off. • It is caused by the protection control of the system. When the water inlet

System is hard to heat up. • When the panel and the ﬂ oor are heated simultaneously, warm water temperature

System does not heat up instantly. • System will take some time to heat up the water if it starts to operate at cold water

Backup heater is automatically turned ON when it is disabled.

Operation starts automatically when the timer is not set.

Loud refrigerant noise continues for several minutes.

COOL mode is unavailable • System has locked to operate in HEAT mode only.

• The delay is a protection for the compressor.

• It is caused by defrost operation in the heat exchanger.

out of the operating range.

temperature is lower than 10 °C, the compressor stops and the backup heater power turns on.

may decrease, which may reduce the heating ability of the system.

• When the outdoor air temperature is low, the system may need longer time to heat up.

• Discharge outlet or intake inlet in the outdoor unit is blocked by some obstacle, such as a pile of snow.

• When the preset water outlet temperature is low, the system may need longer time to heat up.

temperature.

• It is caused by the protection control of the indoor unit heat exchanger.

• Sterilization timer has been set.

• It is caused by protection control during deice operation at outdoor ambient

temperature lower than -10 °C.

English

Check the following before calling for servicing.

Symptom Check

Operation in HEAT/*1 COOL mode is not working efﬁ ciently.

Noisy during operation. • Outdoor unit or indoor unit has been installed at an incline.

System does not work. • Circuit breaker has tripped/activated. Operation LED is not lit or nothing is

displayed on the Remote Controller.

*1The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.

Only displayed when COOL mode is unlocked (This means when COOL mode is available).

• Set the temperature correctly.

• Close the panel heater/cooler valve.

• Clear any obstruction in the air inlet and air outlet vents of the outdoor unit.

• Close the cover properly.

• Power supply is working correctly, or a power failure has occurred.

Cleaning instructions / Troubleshooting

Troubleshooting

Below is a list of error codes that may appear on the display when there is some trouble with the system setting or operation.

When the display shows an error code as indicated below, contact the number registered in the Remote Controller or a nearest authorised installer.

Error No. Error explanation

H12 H15 H20 H23 H27 H28 H31 H36 H38 H42 H43 H44 H62 H63 H64 H65 H67 H68 H70 H72 H74 H75 H76 H90 H91 H95 H98 H99

Capacity mismatch Compressor sensor error Pump error Refrigerant sensor error Service valve error Solar sensor error Pool sensor error Buffer tank sensor error Brand mismatch error Low pressure protection Zone 1 sensor error Zone 2 sensor error Water ﬂ ow error Low pressure sensor error High pressure sensor error Deice water circulation error External thermistor 1 error External thermistor 2 error Back-up heater OLP error Tank sensor error PCB communication error Low water temp protection RC-Indoor communication error Indoor-Outdoor communication error Tank heater OLP error Voltage connection error High pressure protection Indoor freeze prevention

All switches are disabled except

Error number

Blinking

and .

Error No. Error explanation

F12 F14 F15 F16 F20 F22 F23 F24 F25 F27 F29 F30 F32 F36 F37 F40 F41 F42 F43 F45 F46 F48 F49 F95

* Some error code may not be applicable to your model.

Consult authorised dealer for clariﬁ cation.

Pressure switch activated Poor compressor rotation Fan motor lock error Current protection Compressor overload protection Transistor module overload protection DC peak Refrigerant cycle error *1 Cool / heat cycle error Pressure switch error Low discharge super heat Water outlet sensor 2 error Internal thermostat error Outdoor ambient sensor error Water inlet sensor error Outdoor discharge sensor error Power factor correction error Outdoor heat exchanger sensor error Outdoor defrost sensor error Water outlet sensor error Current transformer disconnection Evaporator outlet sensor error Bypass outlet sensor error *1 Cooling high pressure error

*1The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.

Only displayed when COOL mode is unlocked (This means when COOL mode is available).

Information

Information when connect to Network Adaptor (Optional Accessories Part)

WARNING

Before use, check the safety around the Air-to-Water system. Conﬁ rm human and living objects at surrounding before operation. Incorrect operation due to failure to follow instructions may cause harm and damage.

Conﬁ rm the below before operation (inside premises)

- Timer setting condition. Unpredictable on/off operation may cause serious injury or damage to human and living objects.

Conﬁ rm the below before and during operation (outside from premises)

- If is known someone in the premises, notify the person from outside of new operation setting prior executing. This is to avoid sudden shock to the person and any serious health breakdown duly from operation changed.

- Please do not use this appliance when infant, physical dissability person or elderly who unable to operate the appliance by themselves in the premises.

- Check the setting and operation status frequently.

- Stop the operation when error code is displayed and consult an authorised dealer or specialist.

Please conﬁ rm before use

• The system may not usable when communication condition is bad. Please check “Operation Status” from the application display after operation. The following condition may happen in the remote operation.

- Cannot operate, operation time is not reﬂ ected.

- Air-to-Water operation is not reﬂ ected when operation is set outside of premises.

• It is recommended to lock screen the smart phone device to prevent miss-operation.

• Do not use other remote control, communication and operation device not speciﬁ ed by an authorised dealer or specialist.

• Use under the agreement of “Terms of Service” and “Handling of Personal Information” of Panasonic Smart Application.

• For extended non-use of Panasonic Smart Application, disconnect the wireless adaptor from the device.

English

Information for Users on Collection and Disposal of Old Equipment

This symbol on the products, packaging, and/or accompanying documents means that used electrical and electronic products must not be mixed with general household waste. For proper treatment, recovery and recycling of old products, please take them to applicable collection points in accordance with your national legislation. By disposing of these products correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. For more information about collection and recycling of old products, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

For business users in the European Union

If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.

[Information on Disposal in other Countries outside the European Union]

These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

Troubleshooting / Information

Contenido

Precauciones de seguridad .......................................30-32

Botones y pantalla de mando a distancia ..................33-35

Inicialización ...................................................................35

Menú rápido ....................................................................36

Menús ........................................................................36-49

Para el usuario

1 Conﬁ g. de funciones ..........................................36-37

1.1 Temporiz. semanal

1.2 Temporiz. vacaciones

1.3 Temp. modo silenc.

1.4 Calent. sala

1.5 Resistencia depósito

1.6 Esterilización

1.7 Modo ACS

2 Comprob. sistema ..................................................38

2.1 Monitor de energía

2.2 Tª agua

2.3 Historial de errores

2.4 Compresor

2.5 Resisitencia

3 Conﬁ g. personal ................................................38-39

3.1 Sonido de contacto

3.2 Contraste LCD

3.3 Retroiluminación

3.4 Intesidad retroilum.

3.5 Formato de hora

3.6 Fecha y Hora

3.7 Idioma

3.8 Desbloq. contraseña

4 Contacto de servicio ............................................... 39

4.1 Contacto 1 / Contacto 2

Para el instalador

5 Conﬁ g. instalador > Ajuste del sistema .............40-44

5.1 Conectividad opcional placa base

5.2 Zona y sensor

5.3 Capacid. resistencia

5.4 Anti congelacion

5.5 Conexión del depósito de inercia

5.6 Res. band. condens.

5.7 Sensor exterior alternativo

5.8 Conexión Bivalente

5.9 Interr. Externo

5.10 Conexión solar

5.11 Señal ext. error

5.12 Control de demanda

5.13 SG ready

5.14 Interr. compres. ext.

5.15 Circul. líquido

5.16 Calor-Frio SW

5.17 Calefactor forzado

6 Conﬁ g. instalador > Ajuste de operación ...........44-48

6.1 Calor

6.2 Frío

6.3 Auto

6.4 Depósito

7 Conﬁ g. instalador > Conﬁ g. servicio ...................48-49

7.1 Máxima velocidad de la bomba

7.2 Recogida de refrig.

7.3 Pavim. seco

7.4 Contacto de servicio

Instrucciones de limpieza ...............................................50

Localización de averías .............................................51-52

Información .....................................................................53

Antes de utilizar este sistema se debe cerciorar de su correcta instalación por parte de un distribuidor autorizado, conforme a las instrucciones facilitadas.

• La bomba de calor de aire a agua de Panasonic es un sistema dividido que consiste en dos unidades: la unidad interior y la

exterior. La unidad interior consta del módulo hídrico y un depósito de agua sanitaria de 200 L.

• Estas instrucciones de funcionamiento explican cómo utilizar el sistema empleando las unidades interior y exterior.

• Para conocer el funcionamiento de otros productos como radiador, termostato externo y unidades de suelo radiante, consulte

las instrucciones de funcionamiento de cada producto.

• El sistema podría estar bloqueado para funcionar en el modo HEAT con el modo COOL desactivado.

• Es posible que algunas funciones descritas en este manual no se apliquen a su sistema.

• Consulte a su servicio técnico autorizado más cercano para obtener información.

*1El sistema está bloqueado para funcionar sin el modo FRÍO. Sólo pueden desbloquearlo los instaladores o los servicios técnicos

autorizados.

Se muestra sólo con el modo FRÍO desbloqueado (Esto quiere decir cuando el modo FRÍO esté disponible).

Vista general del sistema

Mando a distancia

Panel solar

Unidad Interior

Tapa Frontal

Unidad Exterior

Nota: Se recomienda no abrir la Tapa Frontal. (Sólo por distribuidores autorizados/ especialistas)

Las ilustraciones de este manual sirven únicamente para describir las explicaciones y pueden no coincidir exactamente con las del aparato suministrado. Están sujetas a cambios sin previo aviso con el ﬁ n de mejorar el producto.

Radiador

Ducha

Unidad Tipo Fan Coil

Suelo radiante

Alimentación Eléctrica

Condiciones de funcionamiento

WH-UD serie WH-UX serie, WH-UQ serie

CALENTAMIENTO

(DEPÓSITO)

Temperatura de la salida de agua (°C) (Mín. / Máx.)

Temperatura ambiente exterior (°C) (Mín. / Máx.)

Cuando la temperatura exterior esté fuera del intervalo de la tabla, la capacidad de calentamiento del equipo disminuirá significativamente y la unidad exterior podría dejar de funcionar como medida de protección. La unidad se reiniciará automáticamente una vez que la temperatura exterior regrese al intervalo especificado.

* Por encima de los 55 °C sólo es posible con la operación del calentador de reserva.

Cuando la temperatura ambiente exterior se encuentra entre -10 °C y -15 °C, la temperatura de salida del agua baja desde 60 °C

hasta 55 °C de manera gradual.

- / 65* 20 / 55 - / 65*

CALENTAMIENTO

(CIRCUITO)

-20 / 35 -28 / 35 16 / 43

CALENTAMIENTO

(DEPÓSITO)

CALENTAMIENTO

(CIRCUITO)

20 / 55 (inferior al

ambiente -15 °C) *

20 / 60 (superior al

ambiente -10 °C) *

ENFRIAMIENTO

(CIRCUITO)

5 / 20

Español

Precauciones de seguridad

Para evitar lesiones personales, lesiones a terceros o daños materiales, cumpla lo siguiente: El uso incorrecto por no seguir las instrucciones puede causar daños o averías; su gravedad se clasiﬁ ca con las indicaciones siguientes:

Esta indicación advierte del

ADVERTENCIA

PRECAUCIÓN

Las instrucciones que deben seguirse están clasiﬁ cadas mediante los siguientes símbolos:

Este símbolo denota una acción que está PROHIBIDA.

Estos símbolos denotan acciones OBLIGATORIAS.

posible peligro de muerte o de daños graves.

Esta indicación advierte de los posibles daños o desperfectos materiales.

ADVERTENCIA

Unidad interior y unidad exterior

Este aparato puede ser utilizado por niños a partir de 8 años y personas con discapacidades mentales, sensoriales o físicas, o con falta de experiencia y conocimientos, si han recibido formación o supervisión en relación al uso seguro del aparato y si comprenden los riesgos que entraña. Los niños no deben jugar con el aparato. La limpieza y el mantenimiento del usuario no deben realizarlos los niños sin supervisión.

Por favor, consulte a un servicio técnico autorizado o especialista para limpiar las partes internas, reparar, instalar, eliminar y reinstalar la unidad. Una incorrecta manipulación e instalación puede causar fugas, descargas eléctricas o incendios.

Conﬁ rme con el servicio técnico autorizado o el especialista el uso de cualquier tipo de refrigerante especiﬁ cado. Utilizar un tipo de refrigerante diferente al especiﬁ cado puede provocar daños en el producto, explosiones y lesiones, etc.

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