Panasonic WHMXC09H3E8, WHMDC16H6E5, WHMXC12H6E5, WHMDC09H3E5, WHMDC05H3E5 Operating Instructions [es]

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Operating Instructions

(Mono bloc) Air-to-Water Heatpump

Model No.

WH-MDC05H3E5 WH-MDC07H3E5 WH-MDC09H3E5

Model No.

WH-MDC12H6E5 WH-MDC16H6E5 WH-MXC09H3E5 WH-MXC12H6E5

WH-MXC09H3E8 WH-MXC12H9E8 WH-MXC16H9E8

Operating Instructions (Mono bloc) Air-to-Water Heatpump

2-27

Thank you for purchasing Panasonic product.

Before operating the system, please read these operating instructions thoroughly and keep them for future reference.

Installation Instructions attached.

Instrucciones de funcionamiento Bomba de calor de aire a agua (Mono bloc)

28-53

Gracias por comprar un producto Panasonic.

Antes de utilizar la unidad, sírvase leer atentamente estas instrucciones de funcionamiento y conservarlas para futuras consultas.

Instrucciones de instalación adjuntas.

Istruzioni operative Pompa di calore Aria-acqua (Mono bloc)

54-79

Grazie per aver acquistato un prodotto Panasonic.

Prima di utilizzare l’unità, leggere attentamente le istruzioni e conservare questo opuscolo per potervi fare riferimento in futuro.

Istruzioni per l’installazione allegate.

Gebruiksaanwijzing (Mono bloc) Air-to-Water Warmtepomp

80-105

Hartelijk dank voor het aanschaffen van een Panasonic-product.

Lees voor u het apparaat gebruikt deze gebruikshandleiding grondig en bewaar deze voor toekomstig gebruik.

De instructies voor installatie zijn bijgevoegd.

Nederlands Italiano Español English

ACXF55-14600

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Table of contents

Safety precautions .........................................................4-6

Remote Controller buttons and display .........................7-9

Initialization .......................................................................9

Quick Menu ....................................................................10

Menus ........................................................................10-23

For user

1 Function setup ...................................................10-11

1.1 Weekly timer

1.2 Holiday timer

1.3 Quiet timer

1.4 Room heater

1.5 Tank heater

1.6 Sterilization

2 System check ....................................................11-12

2.1 Energy monitor

2.2 Water temperatures

2.3 Error history

2.4 Compressor

2.5 Heater

3 Personal setup ...................................................12-13

3.1 Touch sound

3.2 LCD contrast

3.3 Backlight

3.4 Backlight intensity

3.5 Clock format

3.6 Date & Time

3.7 Language

3.8 Unlock password

4 Service contact .......................................................13

4.1 Contact 1 / Contact 2

For installer

5 Installer setup > System setup ...........................14-18

5.1 Optional PCB connectivity

5.2 Zone & Sensor

5.3 Heater capacity

5.4 Anti freezing

5.5 Tank connection

5.6 Buffer tank connection

5.7 Tank heater

5.8 Base pan heater

5.9 Alternative outdoor sensor

5.10 Bivalent connection

5.11 External SW

5.12 Solar connection

5.13 External error signal

5.14 Demand control

5.15 SG ready

5.16 External compressor SW

5.17 Circulation liquid

5.18 Heat-Cool SW

5.19 Force heater

6 Installer setup > Operation setup .......................18-22

6.1 Heat

6.2 Cool

6.3 Auto

6.4 Tank

7 Installer setup > Service setup ...........................22-23

7.1 Pump maximum speed

7.2 Pump down

7.3 Dry concrete

7.4 Service contact

Cleaning instructions ......................................................24

Troubleshooting .........................................................25-26

Information ......................................................................27

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Before use, make sure the system has been installed correctly by an authorised dealer according to the given instructions.

• Panasonic (Mono bloc) Air-to-Water Heatpump is designed to operate with Panasonic Water Tank Unit. Unless used

together with the Panasonic Water Tank Unit, Panasonic does not guarantee any normal operation nor the reliability of the system.

• These operating instructions describe how to operate the system using the mono bloc unit.

• As for the operation of other products such as water tank, radiator, external thermo controller, and underfloor units, refer

to the operating instructions of each product.

• System could be locked to operate in HEAT mode and disable COOL mode.

• Some functions described in this manual may not be applicable to your system.

• Consult your nearest authorised dealer for further information.

*1 The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised

service partners.

*2 Only displayed when COOL mode is unlocked (This means when COOL mode is available).

System overview

Radiator

Remote Controller

The illustrations in this manual are for explanation purposes only and may differ from the actual unit. They are subject to change without notice for future improvement.

Solar Panel

Air-to-Water Heatpump (mono-bloc unit)

Power Supply

Shower

Fan Coil Unit

Floor Heating

Water Tank Unit

Operating conditions

HEATING

For H (series) WH-MDC series WH-MXC series

Water outlet temperature (°C)

(Min. / Max.)

Outdoor ambient temperature (°C)

(Min. / Max.)

When the outdoor temperature is out of the range in the table, the heating capacity will drop significantly and the mono bloc unit may stop operating for its protection. The unit will restart automatically after the outdoor temperature returns to the specified range. *3 Between outdoor ambient -10°C and -15°C, the water outlet temperature gradually decreases from 60°C to 55°C.

20 / 55

-20 / 35 -28 / 35 16 / 43

20 / 55 (Below Ambient -15°C) * 20 / 60 (Above Ambient -10°C) *

*1 COOLING

5 / 20

English

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Safety precautions

To prevent personal injury, injury to others or property damage, please comply with the following: Incorrect operation due to failure to follow instructions below may cause harm or damage, the seriousness of which is classified as below:

This sign warns of

WARNING

death or serious injury.

This sign warns of

CAUTION

injury or damage to property.

The instructions to be followed are classified by the following symbols:

This symbol denotes an action that is PROHIBITED.

These symbols denote actions COMPULSORY.

WARNING

Mono bloc unit

This appliance may be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

Please consult an authorised dealer or specialist to clean the internal parts, repair, install, remove and reinstall the unit. Improper installation and handling will cause leakage, electric shock or fire.

Confirm with an authorised dealer or specialist on usage of any specified refrigerant type. Using refrigerant type other than the specified may cause product damage, burst and injury etc.

Do not install the unit in a potentially explosive or flammable atmosphere. Failure to do so could result in fire.

Do not insert your fingers or other objects into the mono bloc unit; the rotating parts may cause injury.

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Do not touch the mono bloc unit during lightning, it may cause an electric shock.

Do not sit or step on the unit, you may fall down accidentally.

Power supply

Do not use a modified cord, joint cord, extension cord or unspecified cord to prevent overheating and fire.

To prevent overheating, fire or electric shock:

• Do not share the same power outlet with other equipment.

• Do not operate with wet hands.

• Do not bend or twist power

supply cord.

If the supply cord is damaged, it must be replaced by the manufacturer, service agent or similarly qualified persons in order to avoid a hazard.

This unit is equipped with Residue Current Circuit Breaker (RCCB). Ask an authorised dealer to check RCCB operation regularly, especially after installation, inspection, and maintenance. RCCB malfunction may result in electric shock and/ or fire.

It is strongly recommended that Install Residual Current Device (RCD) on-site to prevent electric shock and/or fire.

Before obtaining access to terminals, all supply circuits must be disconnected.

Stop using the product if any abnormality/failure occurs and disconnect the power supply. (Risk of smoke/fire/electric shock) Examples of abnormality/failure

• RCCB trips frequently.

• Burning smell is observed.

• Abnormal noise or vibration of

the unit is observed.

• Hot water leaks from the unit. Contact your local dealer immediately for maintenance/ repair.

Wear gloves during inspection and maintenance.

This equipment must be earthed to prevent electrical shock or fire.

Prevent electric shock by disconnecting the power supply

- Before cleaning or servicing.

- When extended non-use.

This appliance is for multiple uses. To avoid electric shock, burn and/or fatal injury, make sure to disconnect all power supplies before accessing any terminal in the unit.

English

Safety precautions

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Safety precautions

CAUTION

Mono bloc unit

Do not wash the unit with water, benzine, thinner or scouring powder to avoid damage or corrosion on the unit.

Do not install the unit close to any combustibles or in a bathroom. Otherwise, it may cause electric shock and/or fire.

Do not touch the water discharge pipe of the unit during operation.

Do not place any material on the unit or under it.

Do not touch the sharp aluminium fin; sharp parts may cause injury.

Do not use the system during sterilization in order to prevent scalding with hot water, or overheating of shower.

Remote Controller

Do not wet the Remote Controller. Failure to do so may result in electric shock and/or fire.

Do not press the buttons on the Remote Controller using hard and sharp objects. Failure to do so may cause damage to the unit.

Do not wash the Remote Controller using water, benzine, thinner or scouring powder.

Do not inspect or maintain the Remote Controller by yourself. Consult an authorised dealer in order to prevent personal injury caused by incorrect operation.

Prevent water leakage by ensuring that the drainage pipe is connected properly.

After a long period of use, make sure the installation rack is not deteriorated. The deteriorated rack may cause the unit to fall down.

Ask an authorised dealer to determine the level of sterilization function field settings according to the local laws and regulations.

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Remote Controller buttons and display

Buttons / Indicator

Quick Menu button

(For more details, refer to the separate Quick Menu Guide.)

Back button

Returns to the previous screen

3 LCD Display

Main Menu button

For function setup

ON/OFF button

Starts/Stops operation

Operation indicator

Illuminates during operation, blinks during alarm.

Press centre

No glove

Cross key buttons

Selects an item.

Left Right

Down

Enter button

Fixes the selected content.

English

No pen

Safety precautions / Remote Controller buttons and display

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Remote Controller buttons and display

2 43

Display

1 Mode selection

AUTO

+ TANK

HEAT

+ TANK

Operation icons

The status of operation is displayed. Icon will not display (under operation OFF screen) whenever operation is OFF except weekly timer.

Holiday operation status Weekly Timer operation status Quiet operation status

Zone: Room Thermostat

Room Heater status Tank Heater status Solar status

Bivalent status (Boiler)

The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.

*2 Only displayed when COOL mode is unlocked (This means when COOL mode is available).

• Depending on the preset outdoor temperature, the system selects HEAT or *1 COOL operation mode.

Auto Heat Auto Cool

• Depending on the preset outdoor temperature, the system selects HEAT + TANK or *1 COOL + TANK operation mode.

Auto Heat Auto Cool

• The panel/floor HEAT operation is either turned ON or OFF.

• The mono bloc unit provides heat to the system.

• The mono bloc unit provides heat to the water tank and the system.

• This mode can be selected only when the water tank is installed.

→Internal sensor status

Powerful operation status

1, *2

COOL • The fan coil unit is either turned

1, *2

COOL

+ TANK

TANK • The water tank is either turned

* The direction icons point to the currently

active mode.

ON or OFF.

• The mono bloc unit provides cooling to the system.

• The system controls the booster heater in the water tank.

ON or OFF.

• The mono bloc unit provides heat to the water tank.

• Room operation / Tank operation.

• Deice operation.

Demand Control or SG ready or SHP status

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3 Temperature of each zone 4 Time and day 5 Water Tank temperature 6 Outdoor temperature 7 Sensor type/Set temperature type icons

Water Temperature →Compensation curve Room Thermostat →External

Initialization

Water Temperature →Direct Room Thermostat →Internal

Pool only

Before starting to install the various menu settings, please initiate the Remote Controller by selecting the language of operation and installing the date and time correctly. It is recommended that the installer conducts the following initialization of the Remote Controller.

Selecting the language

Press and wait while the display is initializing.

Scroll with

Press to confirm the selection.

and to select the language.

LCD blinking

Setting the clock

Select with either 24h or am/pm format (for example, 15:00 or 3 pm).

Press

Use hour and minutes. (Press to confirm the selection each time.)

Once the time is set, time and day will appear

on the display even if the Remote Controller is turned OFF.

or how to display the time,

to confirm the selection.

and to select year, month, day,

English

Remote Controller buttons and display / Initialization

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Quick Menu

After the initial settings have been completed, you can select a quick menu from the following options and edit the setting.

Press

Use

Press to turn on/off the select menu.

to display the quick menu.

Force DHW Powerful Quiet Force Heater

Weekly Timer Force Defrost Error Reset R/C Lock

to select menu.

Menus

Select menus and determine settings according to the system available in the household. All initial settings must be done by an authorised dealer or a specialist. It is recommended that all alterations of the initial settings are also done by an authorised dealer or a specialist.

• After initial installation, you may manually adjust the settings.

• The initial setting remains active until the user changes it.

• The Remote Controller can be used for multiple installations.

• Ensure the operation indicator is OFF before setting.

• The system may not work properly if set wrongly.

Please consult an authorised dealer.

For user

To display <Main Menu>: To select menu: To confirm the selected content:

Menu Default Setting Setting Options / Display

1 Function setup

Weekly timer

1.1

Once the weekly timer is set up, User can edit from Quick Menu. To set up to 6 patterns of operation on a weekly basis.

• Disabled if Heat-Cool SW is pressed or if Force Heater is on.

Timer setup

Select day of the week and

set the patterns needed

(Time / Operation ON/OFF / Mode)

Timer copy

Select day of the week

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Menus

For user

Menu Default Setting Setting Options / Display

Holiday timer

1.2

To save energy, a holiday period may be set to either turn OFF the system or lower the temperature during the period.

• Weekly timer setting may be temporarily disabled during Holiday timer setting but it will be restored once the Holiday timer is completed.

Quiet timer

1.3

To operate quietly during the preset period. 6 patterns may be set. Level 0 means the mode is off.

Room heater

1.4

To set the room heater ON or OFF.

Tank heater

1.5

To set the tank heater ON or OFF.

• Available only if connected to the tank.

Sterilization

1.6

To set the auto sterilization ON or OFF.

• Available only if connected to the tank.

• Do not use the system during sterilization in order to prevent scalding with hot water, or overheating of shower.

• Ask an authorised dealer to determine the level of sterilization function field settings according to the local laws and

regulations.

OFF

Holiday start and end.

Date and time

OFF or lowered temperature

Time to start Quiet :

Date and time

Level of quietness:

0 ~ 3

OFF

2 System check

Energy monitor

2.1

Present or historical chart of energy consumption, generation or COP.

• COP= Coefficient of Performance.

• For historical chart, the period is selected from 1 day/1 week/1year.

• Energy consumption (kWh) of heating, *1 cooling, tank and total may be retrieved.

• The total power consumption is an estimated value based on AC 230 V and may

differ from value measured by precise equipment.

Water temperatures

2.2

Shows all water temperatures in each area.

Present

Select and retrieve

Historical chart

Select and retrieve

Actual water temperature of 8 items: Inlet / Outlet / Zone 1 / Zone 2 / Tank / Buffer tank / Solar / Pool

English

Quick Menu / Menus

Select and retrieve

The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.

*2 Only displayed when COOL mode is unlocked (This means when COOL mode is available).

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Menus

For user

Menu Default Setting Setting Options / Display

Error history

2.3

• Refer to Troubleshooting for error codes.

• The most recent error code is displayed at the top.

Compressor

2.4

Shows the compressor performance.

Heater

2.5

Total hours of ON time for Room heater/Tank heater.

Select and retrieve

3 Personal setup

Touch sound

3.1

Turns the operation sound ON/OFF.

LCD contrast

3.2

Sets the screen contrast.

Backlight

3.3

Sets the duration of screen backlight.

1 min

Backlight intensity

3.4

Sets screen backlight brightness.

Clock format

3.5

Sets the type of clock display.

24h

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Menu Default Setting Setting Options / Display

Date & Time

3.6

Sets the present date and time.

Year / Month / Day / Hour / Min

Language

3.7

Sets the display language for the top screen.

• For Greek, please refer to the English version.

Unlock password

3.8

4 digit password for all the settings.

ENGLISH / FRANÇAIS / DEUTSCH / ITALIANO /

ESPAÑOL / DANISH /

SWEDISH / NORWEGIAN /

POLISH / CZECH /

NEDERLANDS / TÜRKÇE /

SUOMI / MAGYAR /

SLOVENŠČINA / HRVATSKI

0000

English

4 Service contact

Contact 1 / Contact 2

4.1

Preset contact number for installer.

Menus

Select and retrieve

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Menus

For installer

Menu Default Setting Setting Options / Display

5 Installer setup System setup

Optional PCB connectivity

5.1

To connect to the external PCB required for servicing.

• If the external PCB is connected (optional), the system will have following additional functions:

Buffer tank connection and control over its function and temperature.

Control over 2 zones (including the swimming pool and the function to heat water in it).

Solar function (the solar thermal panels connected to either the DHW (Domestic Hot Water) Tank or the Buffer Tank.

External compressor switch.

External error signal.

SG ready control.

Demand control.

Heat-Cool SW

Zone & Sensor

5.2

To select the sensors and to select either 1 zone or 2 zone system.

Zone

• After selecting 1 or 2 zone system, proceed to the selection of room or swimming pool.

• If the swimming pool is selected, the temperature must be selected for

T temperature between 2 °C ~10 °C.

Sensor

* For room thermostat, there is a further

selection of external or internal.

Heater capacity

5.3

To reduce the heater power if unnecessary.*

3 kW / 6 kW / 9 kW

* Options of kW vary

depending on the model.

Anti freezing

5.4

To activate or deactivate the water freeze prevention when the system is OFF.

Tank connection

5.5

To connect tank to the system.

Buffer tank connection

5.6

To connect tank to the system and if selected YES, to set

T temperature.

• The optional PCB connectivity must be selected YES to enable the function.

• If the optional PCB connectivity is not selected, the function will not appear on the display.

Yes

3 kW / 6 kW / 9 kW

Yes

5 °C Set T for Buffer Tank

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Menu Default Setting Setting Options / Display

Tank heater

5.7

To select external or internal tank heater and if External is selected, set a timer for the heater to come on. * This option is available if

Tank connection is selected (YES).

Internal

External

Base pan heater

5.8

To select whether or not optional base pan heater is connected. * Type A - The base pan heater

activates only during deice operation.

* Type B -The base pan heater

activates when outdoor ambient temperature is 5 °C or lower.

Alternative outdoor sensor

5.9

To select an alternative outdoor sensor.

Bivalent connection

5.10

To select a bivalent connection to allow an additional heat source such as a boiler to heat-up the buffer tank and domestic hot water tank when heatpump capacity is insufficient at low outdoor temperature. The bivalent feature can be set-up either in alternative mode (heatpump and boiler operate alternately), or in parallel mode (both heatpump and boiler operate simultaneously), or in advance parallel mode (heatpump operates and boiler turns on for buffer-tank and/or domestic hot water depending on the control pattern setting options).

0:20

Yes

-5 °C

Yes After selecting the outdoor temperature

Control pattern

Alternative / Parallel / Advanced parallel

• Select advanced parallel for bivalent use of the tanks.

Tank heater ON time set.

Set base pan heater type*.

Set outdoor temperature for turn ON Bivalent connection.

English

Menus

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Menus

For installer

Menu Default Setting Setting Options / Display

Control pattern Advanced parallel

Heat Selection of the tank

• “Heat” implies Buffer Tank and “DHW” implies Domestic Hot Water Tank.

Control pattern

• Buffer Tank is activated only after selecting “Yes”.

-8 °C

0:30

-2 °C

0:30

Control pattern Advanced parallel DHW Yes

Advanced parallel Heat Yes

Set the temperature threshold to start the bivalent heat source.

Delay timer to start the bivalent heat source (in hour and minutes).

Set the temperature threshold to stop the bivalent heat source.

Delay timer to stop the bivalent heat source (in hour and minutes).

• DHW Tank is activated only after selecting “Yes”.

0:30

Delay timer to start the bivalent heat source (in hour and minutes).

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Menu Default Setting Setting Options / Display

External SW

5.11

Solar connection

5.12

• The optional PCB connectivity must be selected YES to enable the function.

• If the optional PCB connectivity is not selected, the function will not appear on the display.

Yes

Buffer tank Selection of the tank

Yes After selecting the tank

10 °C Set

Yes After selecting the tank T ON temperature

5 °C

Yes After selecting the tank T ON temperature T OFF temperature

5 °C

Yes After selecting the tank T ON temperature T OFF temperature After setting the antifreeze temperature

80 °C Set Hi limit

T ON temperature

T OFF

Set temperature

Set Antifreeze temperature

English

Menus

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Menus

For installer

Menu Default Setting Setting Options / Display

External error signal

5.13

Demand control

5.14

SG ready

5.15

Yes

External compressor SW

5.16

Circulation liquid

5.17

To select whether to circulate water or glycol in the system.

Heat-Cool SW

5.18

Force heater

5.19

To turn on Force heater either manually (by default) or automatically.

6 Installer setup Operation setup

To access to the four major functions or modes.

120 %

Water

Manual

Heat / *1, *2 Cool / Auto / Tank

Capacity (1) & (2) of Buffer Tank and DHW Tank (in %)

4 main modes

The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.

*2 Only displayed when COOL mode is unlocked (This means when COOL mode is available).

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Menu Default Setting Setting Options / Display

Installer setup Operation setup

Heat

6.1

To set various water & ambient temperatures for heating.

Water temp. for heating ON /

Outdoor temp. for heating OFF /

T for heating ON /

Outdoor temp. for heater ON

Water temp. for heating ON

Compensation

curve

Water temp. for heating ON Compensation curve

X axis: -5 °C, 15 °C Y axis: 55 °C, 35 °C

• Temperature range: X axis: -15 °C ~ 15 °C, Y axis: See below

• Temperature range for the Y axis input depends on the model:

1. WH-MDC model : 20°C ~ 55°C

2. WH-MXC model : 20°C ~ 60°C

• If 2 zone system is selected, the 4 temperature points must also be input for Zone 2.

• “Zone 1” and “Zone 2” will not appear on the display if only 1 zone system.

Water temp. for heating ON Direct

35 °C

• Min. ~ Max. range is conditional as follows:

1. WH-MDC model : 20°C ~ 55°C

2. WH-MXC model : 20°C ~ 60°C

Outdoor temp. for heating OFF

Heating ON temperatures in compensation curve or direct input.

Input the 4 temperature points (2 on horizontal X axis, 2 on vertical Y axis).

Temperature for heating ON

English

Menus

24 °C

Temperature for heating OFF

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Menus

For installer

Menu Default Setting Setting Options / Display

T for heating ON

Set

5 °C

Outdoor temp. for heater ON

T for heating

ON.

*1, *2 Cool

6.2

To set various water & ambient temperatures for cooling.

0 °C

Water temperatures for cooling ON

and

Water temp. for cooling ON

Compensation curve

Water temp. for cooling ON Compensation curve

X axis: 20 °C, 30 °C Y axis: 15 °C, 10 °C

• If 2 zone system is selected, the 4 temperature points must also be input for Zone 2.

• “Zone 1” and “Zone 2” will not appear on the display if only 1 zone system.

Water temp. for cooling ON Direct

10 °C

Temperature for heater ON

T for cooling ON.

Cooling ON temperatures in compensation curve or direct input.

Input the 4 temperature points (2 on horizontal X axis, 2 on vertical Y axis)

Set temperature for Cooling ON

T for cooling ON

5 °C Set

The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.

*2 Only displayed when COOL mode is unlocked (This means when COOL mode is available).

T for cooling ON

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Menu Default Setting Setting Options / Display

Auto

6.3

Automatic switch from Heat to Cool or Cool to Heat.

Outdoor temperatures for switching from Heat

to Cool or Cool to Heat.

Outdoor temp. for (Heat to Cool) /

Outdoor temp. for (Cool to Heat)

Outdoor temp. for (Heat to Cool)

Tank

6.4

Setting functions for the tank.

• Available only if connected to the tank.

15 °C

Outdoor temp. for (Cool to Heat)

10 °C

Floor operation time (max) /

Tank heat up time (max) /

• The display will show 3 functions at a time.

Floor operation time (max)

8:00

Tank heat up time (max)

1:00

Set outdoor temperature for switching from Heat to Cool.

Set outdoor temperature for switching from Cool to Heat.

Tank re-heat temp. /

Sterilization

Maximum time for floor operation (in hours and minutes)

Maximum time for heating the tank (in hours and minutes)

English

Menus

Tank re-heat temp.

-8 °C

Set temperature to perform reboil of tank water.

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Menus

For installer

Menu Default Setting Setting Options / Display

Sterilization

Sterilization may be set for 1 or

more days of the week.

Sun / Mon / Tue / Wed / Thu / Fri / Sat

Sterilization: Time

Time of the selected day(s) of the week to

Sterilization: Boiling temp.

sterilize the tank.

0:00 ~ 23:59

7 Installer setup Service setup

Pump maximum speed

7.1

To set the maximum speed of the pump.

Pump down

7.2

To set the pump down operation.

65 °C

Sterilization: Ope. time (max)

0:10

Setting the flow rate, max. duty and operation

ON/OFF of the pump.

Flow rate: XX:X L/min

Max. Duty: 0x40 ~ 0xFE,

Pump: ON/OFF/Air Purge

Pump down operation

Set boiling temperatures for sterilize the tank.

Set sterilizing time (in hours and minutes)

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Menu Default Setting Setting Options / Display

Installer setup Service setup

Dry concrete

7.3

To dry the concrete (floor, walls, etc.) during construction.

Do not use this menu for any other purposes and in period other than during construction.

Service contact

7.4

To set up to 2 contact names and numbers for the User.

Edit to set the temperature of dry concrete.

ON / Edit

Edit

Heating temperature for

Stages: 1

Temperature: 25 °C

Confirm the setting temperatures of dry

concrete for each stage.

Service engineer’s name and contact number.

drying the concrete. Select the desired stages: 1 ~ 10, range: 1 ~ 99

English

Contact 1 / Contact 2

Contact name or number.

Name / phone icon

Input name and number.

Contact name: alphabet a ~ z.

Contact number: 1 ~ 9

Menus

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Cleaning instructions

To ensure optimal performance of the system, cleaning has to be carried out at regular intervals. Consult an authorised dealer.

• Disconnect the power supply before cleaning.

• Do not use benzine, thinner or scouring powder.

• Use only soap (

• Do not use water hotter than 40 °C.

Mono bloc Unit

• In case of a power supply failure or pump operating failure, drain the system (as suggested in the figure below).

Water filter

• Clean the water filter at least once a year. Failure to do so may cause the filter to clog up, which may lead to system breakdown. Consult an authorised dealer.

pH7) or neutral household detergent.

When water is idle inside the system, freezing up is very likely to happen which could damage the system.

• Do not obstruct the air inlet and air outlet vents, it may cause low performance or breakdown. Please remove obstacles to assure the ventilation.

• During winter, please clean and remove the snow near mono bloc unit so that the snow does not cover the air inlet and air outlet vents.

Inspection

• In order to ensure optimal performance of the units, seasonal inspections on the units, water filter and field wiring have to be carried out at regular intervals. Consult an authorised dealer regarding maintenance.

• Clear any obstruction on the air inlet and outlet vents of the mono bloc unit.

For extended non-use

• Do not switch off the power supply. Switching off the power supply will stop the automatic water pump operation and will cause jamming in the water pump.

Non serviceable criteria

Disconnect the power supply

then please consult an authorised dealer under the following conditions:

• Abnormal noise during operation.

• Water/foreign particles have entered the Remote

Controller.

• Circuit breaker switches off frequently.

• Power cord becomes excessively warm.

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Troubleshooting

The following symptoms do not indicate malfunction.

Symptom Cause

Water flowing sound during operation. • Refrigerant flow inside the unit. Operation is delayed a few minutes

after restarting. Mono bloc unit emits water/steam. • Condensation or evaporation occurring in the pipes. Steam comes out of the mono bloc

unit in the heating mode. Mono bloc unit does not operate. • It is caused by the protection control of the system when outdoor temperature is

System operation switches off. • It is caused by the protection control of the system. When the water inlet

System is hard to heat up. • When the panel and the floor are heated simultaneously, warm water temperature

System does not heat up instantly. • System will take some time to heat up the water if it starts to operate at cold water

Backup heater is automatically turned ON when it is disabled.

Operation starts automatically when the timer is not set.

Loud refrigerant noise continues for several minutes.

COOL mode is unavailable. • System has locked to operate in HEAT mode only.

• The delay is a protection for the compressor.

• It is caused by defrost operation in the heat exchanger.

out of the operating range.

temperature is lower than 10 °C, the compressor stops and the backup heater power turns on.

may decrease, which may reduce the heating ability of the system.

• When the outdoor air temperature is low, the system may need longer time to heat up.

• Discharge outlet or intake inlet in the mono bloc unit is blocked by some obstacle, such as a pile of snow.

• When the preset water outlet temperature is low, the system may need longer time to heat up.

temperature.

• It is caused by the protection control of the unit heat exchanger.

• Sterilization timer has been set.

• It is caused by protection control during deice operation at outdoor ambient

temperature lower than -10 °C.

English

Check the following before calling for servicing.

Symptom Check

Operation in HEAT/*1 COOL mode is not working efficiently.

Noisy during operation. • Mono bloc unit has been installed at an incline.

System does not work. • Circuit breaker has tripped/activated. Operation LED is not lit or nothing is

displayed on the Remote Controller.

The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.

*2 Only displayed when COOL mode is unlocked (This means when COOL mode is available).

• Set the temperature correctly.

• Close the panel heater/cooler valve.

• Clear any obstruction in the air inlet and air outlet vents of the mono bloc unit.

• Close the cover properly.

• Power supply is working correctly, or a power failure has occurred.

Cleaning instructions / Troubleshooting

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Troubleshooting

Below is a list of error codes that may appear on the display when there is some trouble with the system setting or operation.

When the display shows an error code as indicated below, contact the number registered in the Remote Controller or a nearest authorised installer.

Error No. Error explanation

H12 H15 H20 H23 H27 H28 H31 H36 H38 H42 H43 H44 H62 H63 H64 H65 H67 H68 H70 H72 H74 H75 H76 H90 H91 H95 H98 H99

Capacity mismatch Compressor sensor error Pump error Refrigerant sensor error Service valve error Solar sensor error Pool sensor error Buffer tank sensor error Brand mismatch error Low pressure protection Zone 1 sensor error Zone 2 sensor error Water flow error Low pressure sensor error High pressure sensor error Deice water circulation error External thermistor 1 error External thermistor 2 error Back-up heater OLP error Tank sensor error PCB communication error Low water temp protection RC-Indoor communication error Indoor-Outdoor communication error Tank heater OLP error Voltage connection error High pressure protection Indoor freeze prevention

All switches are disabled except

Error number

Blinking

and .

Error No. Error explanation

F12 F14 F15 F16 F20 F22 F23 F24 F25 F27 F29 F30 F32 F36 F37 F40 F41 F42 F43 F45 F46 F48 F49 F95

* Some error code may not be applicable to your model.

Consult authorised dealer for clarification.

Pressure switch activated Poor compressor rotation Fan motor lock error Current protection Compressor overload protection Transistor module overload protection DC peak Refrigerant cycle error *1 Cool / heat cycle error Pressure switch error Low discharge super heat Water outlet sensor 2 error Internal thermostat error Outdoor ambient sensor error Water inlet sensor error Outdoor discharge sensor error Power factor correction error Outdoor heat exchanger sensor error Outdoor defrost sensor error Water outlet sensor error Current transformer disconnection Evaporator outlet sensor error Bypass outlet sensor error *1 Cooling high pressure error

The system is locked to operate without COOL mode. It can be unlocked only by authorised installers or our authorised service partners.

*2 Only displayed when COOL mode is unlocked (This means when COOL mode is available).

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Information

Information when connect to Network Adaptor (Optional Accessories Part)

WARNING

Before use, check the safety around the Air-to-Water system. Confirm human and living objects at surrounding before operation. Incorrect operation due to failure to follow instructions may cause harm and damage.

Confirm the below before operation (inside premises)

- Timer setting condition. Unpredictable on/off operation may cause serious injury or damage to human and living objects.

Confirm the below before and during operation (outside from premises)

- If is known someone in the premises, notify the person from outside of new operation setting prior executing. This is to avoid sudden shock to the person and any serious health breakdown duly from operation changed.

- Please do not use this appliance when infant, physical dissability person or elderly who unable to operate the appliance by themselves in the premises.

- Check the setting and operation status frequently.

- Stop the operation when error code is displayed and consult an authorised dealer or specialist.

Please confirm before use

• The system may not usable when communication condition is bad. Please check “Operation Status” from the application display after operation. The following condition may happen in the remote operation.

- Cannot operate, operation time is not reflected.

- Air-to-Water operation is not reflected when operation is set outside of premises.

• It is recommended to lock screen the smart phone device to prevent miss-operation.

• Do not use other remote controller, communication and operation device not specified by an authorised dealer or specialist.

• Use under the agreement of “Terms of Service” and “Handling of Personal Information” of Panasonic Smart Application.

• For extended non-use of Panasonic Smart Application, disconnect the wireless adaptor from the device.

Information for Users on Collection and Disposal of Old Equipment

These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling of old products, please take them to applicable collection points in accordance with your national legislation. By disposing of these products correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. For more information about collection and recycling of old products, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

For business users in the European Union

If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.

[Information on Disposal in other Countries outside the European Union]

These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

English

Troubleshooting / Information

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Contenido

Precauciones de seguridad .......................................30-32

Botones y pantalla de mando a distancia ..................33-35

Inicialización ...................................................................35

Menú rápido ....................................................................36

Menús ........................................................................36-49

Para el usuario

1 Config. de funciones ..........................................36-37

1.1 Temporiz. semanal

1.2 Temporiz. vacaciones

1.3 Temp. modo silenc.

1.4 Calent. sala

1.5 Resistencia depósito

1.6 Esterilización

2 Comprob. sistema ..............................................37-38

2.1 Monitor de energía

2.2 Tª agua

2.3 Historial de errores

2.4 Compresor

2.5 Resisitencia

3 Config. personal .................................................38-39

3.1 Sonido de contacto

3.2 Contraste LCD

3.3 Retroiluminación

3.4 Intesidad retroilum.

3.5 Formato de hora

3.6 Fecha y Hora

3.7 Idioma

3.8 Desbloq. contraseña

4 Contacto de servicio ...............................................39

4.1 Contacto 1 / Contacto 2

Para el instalador

5 Config. instalador > Ajuste del sistema ...............40-44

5.1 Conectividad opcional placa base

5.2 Zona y sensor

5.3 Capacid. resistencia

5.4 Anti congelacion

5.5 Conexión de dep.

5.6 Conexión del depósito de inercia

5.7 Resistencia depósito

5.8 Res. band. condens.

5.9 Sensor exterior alternativo

5.10 Conexión Bivalente

5.11 Interr. Externo

5.12 Conexión solar

5.13 Señal ext. error

5.14 Control de demanda

5.15 SG ready

5.16 Interr. compres. ext.

5.17 Circul. líquido

5.18 Calor-Frio SW

5.19 Calefactor forzado

6 Config. instalador > Ajuste de operación ...........44-48

6.1 Calor

6.2 Frío

6.3 Auto

6.4 Depósito

7 Config. instalador > Config. servicio ...................48-49

7.1 Máxima velocidad de la bomba

7.2 Recogida de refrig.

7.3 Pavim. seco

7.4 Contacto de servicio

Instrucciones de limpieza ...............................................50

Localización de averías .............................................51-52

Información .....................................................................53

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Antes de utilizar este sistema se debe cerciorar de su correcta instalación por parte de un distribuidor autorizado, conforme a las instrucciones facilitadas.

• La bomba de calor de aire a agua de Panasonic (Mono bloc) está diseñada para su uso con un acumulador ACS de Panasonic. Si no se utiliza junto con el acumulador ACS de Panasonic, Panasonic no garantiza el funcionamiento normal ni la fiabilidad del sistema.

• Estas instrucciones de funcionamiento explican cómo utilizar el sistema empleando la unidad Mono bloc.

• Para conocer el funcionamiento de otros productos como el acumulador ACS, el radiador, el termostato externo y las

unidades de suelo radiante, consulte las instrucciones de funcionamiento de cada producto.

• El sistema podría estar bloqueado para funcionar en el modo HEAT con el modo COOL desactivado.

• Es posible que algunas de las funciones descritas en este manual no se apliquen a su sistema.

• Si necesitara obtener más información puede consultar a su distribuidor autorizado más próximo.

*1 El sistema está bloqueado para funcionar sin el modo FRÍO. Sólo pueden desbloquearlo los instaladores o los servicios

técnicos autorizados.

*2 Se muestra sólo con el modo FRÍO desbloqueado (Esto quiere decir cuando el modo FRÍO esté disponible).

Vista general del sistema

Radiador

Mando a distancia

Las ilustraciones de este manual sirven únicamente para describir las explicaciones y pueden no coincidir exactamente con las del aparato suministrado. Están sujetas a cambios sin previo aviso con el fin de mejorar el producto.

Panel solar

Bomba de calor de aire a agua (unidad mono bloc)

Alimentación Eléctrica

Ducha

Unidad Tipo Fan Coil

Suelo radiante

Acumulador ACS

Condiciones de funcionamiento

CALENTAMIENTO

Para H (serie) Serie

Temperatura de salida de agua (°C)

(Mín. / Máx.)

Temperatura ambiente exterior (ºC)

(Mín. / Máx.)

Si la temperatura ambiente exterior está fuera del rango de temperaturas de la tabla, la capacidad térmica disminuirá significativamente y la unidad mono bloc podría pararse como medida de protección. La unidad arrancará de forma automática cuando la temperatura ambiente exterior vuelva a estar dentro del rango especificado. *3 Cuando la temperatura ambiente exterior se encuentra entre -10 °C y -15 °C, la temperatura de salida del agua baja desde

60 °C hasta 55 °C de manera gradual.

WH-MDC Serie WH-MXC

20 / 55

-20 / 35 -28 / 35 16 / 43

20 / 55 (inferior al ambiente -15 °C) *

20 / 60 (superior al ambiente -10 °C) *

*1 ENFRIAMIENTO

5 / 20

Español

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Precauciones de seguridad

Para evitar lesiones personales, lesiones a terceros, o daños materiales, cumpla lo siguiente: El uso incorrecto por no seguir las instrucciones puede causar daños o averías; su gravedad se clasifica con las indicaciones siguientes:

Esta indicación advierte del

ADVERTENCIA

posible peligro de muerte o de daños graves.

Esta indicación advierte de los

PRECAUCIÓN

posibles daños o desperfectos materiales.

Las instrucciones que deben seguirse están clasificadas mediante los siguientes símbolos:

Este símbolo denota una acción que está PROHIBIDA.

Estos símbolos indican aquellas acciones que son OBLIGATORIAS.

ADVERTENCIA

Unidad Mono bloc

Este aparato puede ser utilizado por niños a partir de 8 años y personas con dicapacidad física, sensorial o mental o falta de experiencia y conocimientos si están bajo supervisión o han recibido instrucciones relativas al uso del aparato de un modo seguro y comprenden los riesgos implícitos. Los niños no deben jugar con el aparato. La limpieza y el mantenimiento no debe ser realizado por niños sin supervisión.

Por favor, consulte a un distribuidor autorizado o especialista para limpiar las partes internas, reparar, instalar, eliminar y reinstalar la unidad. Una incorrecta manipulación e instalación puede causar fugas, descargas eléctricas o incendios.

Confirme con el servicio técnico autorizado o el especialista el uso del tipo de refrigerante especificado. Utilizar un tipo de refrigerante diferente al tipo especificado puede provocar daños en el producto, explosiones y lesiones, etc.

No instale la unidad en ambientes potencialmente explosivos o inflamables. En caso contrario, podría provocar accidentes de incendios.

No coloque sus dedos u otros objetos en la unidad Mono bloc; las partes rotatorias podrían provocarle lesiones.

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