Panasonic KX-VC500CN User Manual
User Manual
HD Visual Communication Unit
Model No.
KX-VC500CN
Thank you for purchasing a Panasonic HD Visual Communication Unit.
Please read this manual carefully before using this product and save this manual for future use.
KX-VC500: Software File Version 2.30 or later
In this manual, the suffix of each model number (e.g., KX-VC500CN) is omitted unless necessary.
Video camera
Display
Microphone Microphone
Video camera
Display
Intranet
Introduction
Introduction
Feature Highlights
Lifelike Visual Communication
You can experience lifelike visual communication with smooth, high-quality video and clear stereo*1 sound.
*1
If using 2 or more Boundary Microphones, stereo output can be enabled through system settings (Page 85).
Simply Operated Visual Communication
You
can easily begin a video conference call by pressing the unit’s One-Touch Connection button followed by
the Start button (Page 32).
Home Electronics-style Remote Control Operation and Simple, Easy to
Understand Graphical User Interface
You can make settings and perform operations using familiar remote control operations and a simple, easy to
understand interface.
Stabilised Communication Quality
In periods of network congestion, automatic packet transmission rate quality control prevents packet loss to
maintain a video conference call’s image and sound quality. This allows visual communication with stabilised
communication quality even over an intranet connection.
Remote Video Camera Operation via Remote Control
You can move the other party’s video camera up, down, left, and right as well as zoom in and out
(Page 52).
Selectable Video Source
By connecting your computer or video camera to the unit, you can show your computer’s screen or video
camera image to video conference call participants (Page 61, Page 65).
2 User Manual
Making Video Conference Calls via SIP Server
Introduction
By using
a SIP server, you can establish video conference calls not just by IP address, but also by specifying
a SIP URI (SIP user name@SIP domain name) instead. If the other party uses the same SIP domain name
as you, you can make a video conference call by specifying only the SIP user name (Page 93). For information
about supported SIP servers, contact your dealer.
Enhanced Features through the Use of Activation Keys
By using an activation key (sold separately), you can enable connection to MCUs (multipoint control units) and
non-Panasonic video conference systems (Page 72). Features enabled through activation keys are available
even after performing a system initialisation (Page 95). For details about the activation key, contact your
dealer.
Connection to non-Panasonic Video Conference Systems
You can connect to a non-Panasonic video conference system and have a 2-party video conference call.*1 This
feature must be enabled with an activation key (Page 73, Page 95).
*1
For details about the types of non-Panasonic video conference systems you can connect to, contact your dealer.
MCU Connection
By connecting to an MCU (multipoint control unit), you can make multiple-party video conference calls with 5
or more parties, rather than the normal maximum of 4 parties.*1 This feature must be enabled with an activation
key (Page 74, Page 95).
*1
For details about the types of MCUs you can connect to, contact your dealer.
User Manual 3
Introduction
Trademarks
• HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States and other
countries.
• This product is licensed under the AVC Patent Portfolio License. This license permits the end user to
perform, for personal and non-commercial use, only the following actions:
– Encode video in compliance with the AVC Standard (below,
"AVC Video").
– Decode AVC Video that was encoded by a consumer engaged in both personal and non-commercial
activity.
– Decode AVC Video obtained from a video provider licensed to provide AVC Video.
Additional information may be obtained from MPEG LA, LLC. See http://www.mpegla.com.
• All other trademarks identified herein are the property of their respective owners.
Open Source Software
Parts of this product use Open Source Software supplied based on the conditions of the Free Software
Foundation’s GPLs and/or LGPLs and other conditions. Relevant conditions apply to this software. Therefore,
please read license information about GPLs and LGPLs, and information about other Open Source Software
in the included CD-ROM before using this product. Also, some software parts of this product are licensed under
the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give
to any third party who contacts us at the contact information provided below, for a charge of no more than the
cost of physically distributing source code, a complete machine-readable copy of the corresponding source
code and the copyright notices covered under GPL, LGPL, and MPL. Please note that software licensed under
GPL, LGPL, and MPL is not under warranty.
Contact Information
http://www.panasonic.net/corporate/global_network/
4 User Manual
Table of Contents
For Your Safety ........................................................................................8
For Your Safety .................................................................................................................8
Before Operation ....................................................................................12
Notes about Operation ...................................................................................................12
Data Security ...................................................................................................................13
Privacy and Right of Publicity .......................................................................................13
Preparation .............................................................................................14
Accessory Information ...................................................................................................14
Part Names and Usage ...................................................................................................15
Main Unit (Front) ............................................................................................................15
Main Unit (Back) .............................................................................................................16
Remote Control ..............................................................................................................17
Boundary Microphone (Optional Accessory) ..................................................................18
LED Patterns ..................................................................................................................19
Screen Standby ..............................................................................................................19
Connecting the Unit ........................................................................................................21
Turning the Power On/Off ..............................................................................................25
Screen Display ................................................................................................................26
Home Screen (Idle Screen) ............................................................................................26
Menu Screen (Idle Screen) ............................................................................................27
Video Conference Call Screen .......................................................................................29
Table of Contents
Starting a Video Conference .................................................................31
Making a Video Conference Call ....................................................................................31
Calling Using Speed Dial (2-party Conference/3-party Conference/4-party
Conference) ....................................................................................................................31
Calling from the Contact List (2-party Conference/3-party Conference/4-party
Conference) ....................................................................................................................34
Calling by Entering an Address Directly .........................................................................36
Calling from the Call History ...........................................................................................39
Answering a Video Conference Call ..............................................................................42
Changing the Screen Layout ................................................................44
Changing the Screen Layout during a 2-party Video Conference Call ......................44
Changing the Screen Layout during a 3-party Video Conference Call ......................46
Changing the Screen Layout during a 4-party Video Conference Call ......................49
Controlling a PTZ Camera .....................................................................52
Controlling a PTZ Camera ..............................................................................................52
Recalling a Registered Preset ........................................................................................55
Adjusting the Volume and Tone ...........................................................57
Adjusting the Volume .....................................................................................................57
Muting the Microphone ...................................................................................................58
Reducing Microphone Noise ..........................................................................................59
Adjusting the Tone ..........................................................................................................60
Displaying Other Video Sources ..........................................................61
Displaying a Computer’s Screen ...................................................................................61
Displaying the Sub Video Camera’s Image ..................................................................65
User Manual 5
Table of Contents
Displaying the Connection Status ........................................................69
Displaying the Connection Status .................................................................................69
Displaying Unit Information ...........................................................................................70
About Enhanced Features .....................................................................72
Activating Enhanced Features .......................................................................................72
Overview of Activation Keys ...........................................................................................72
Enabling Connection to Non-Panasonic Video Conference Systems ............................73
Enabling Connection to an MCU ....................................................................................74
Contacts and Settings ...........................................................................76
Adding Contacts to the Contact List .............................................................................76
Registering a New Contact .............................................................................................76
Editing Contact Information ............................................................................................77
Deleting a Contact ..........................................................................................................78
Registering a Contact from the Call History ...................................................................78
Changing System Settings .............................................................................................80
Setting the Unit Name ....................................................................................................80
Setting the Date and Time ..............................................................................................80
Making Network Settings ................................................................................................81
Making Connection Settings ...........................................................................................81
Making Screen Standby Settings ...................................................................................83
Making Sound Settings ..................................................................................................84
Setting the MIC Position .................................................................................................85
Making Remote Control Settings ....................................................................................87
Making Language Settings .............................................................................................88
Making Multicast Setting ................................................................................................89
Performing System Maintenance ..................................................................................90
Display Unit Information .................................................................................................90
Checking Enhanced Features ........................................................................................90
Performing a Network Test .............................................................................................90
Performing Self Diagnosis ..............................................................................................91
Performing Remote Maintenance ...................................................................................92
Making Administrator Menu Settings ............................................................................92
Logging in to the Administrator Menu .............................................................................92
Making Administrator Password Settings .......................................................................93
Making SIP Settings .......................................................................................................93
Performing System Initialisation .....................................................................................95
Activating Enhanced Features .......................................................................................95
Making Audio Input Settings ...........................................................................................96
Making HDMI Settings (for Checking Operation) ...........................................................97
Making Local Site Settings .............................................................................................97
Registering a Local Site .................................................................................................97
Selecting a Local Site .....................................................................................................99
Editing Local Site Information .......................................................................................100
Deleting Local Site Information ....................................................................................100
Input ......................................................................................................101
Inputting Letters and Numbers ....................................................................................101
Miscellaneous .......................................................................................105
Changing the Remote Control Batteries .....................................................................105
Cleaning the Unit ...........................................................................................................106
6 User Manual
Table of Contents
Additional Information .........................................................................107
Troubleshooting ............................................................................................................107
Basic Operation ............................................................................................................107
Audio ............................................................................................................................112
System Settings ...........................................................................................................113
If These Messages Appear ..........................................................................................114
Miscellaneous ...............................................................................................................119
Specifications .......................................................................................120
System Specifications ..................................................................................................120
Index............................................................................................................122
User Manual 7
WARNING
CAUTION
WARNING
For Your Safety
For Your Safety
For Your Safety
To prevent personal injury and/or damage to property,
be sure to observe the following safety precautions.
General
The following symbols classify and describe the
level of hazard and injury caused when this unit is
operated or handled improperly.
Denotes a potential hazard that could result in
serious injury or death.
Denotes a hazard that could result in minor injury or
damage to the unit or other equipment.
The following types of symbols are used to classify
and describe the type of instructions to be
observed. (The following symbols are examples.)
This symbol is used to alert users to a specific
operating procedure that must not be performed.
This symbol is used to alert users to a specific
operating procedure that must be followed in order
to operate the unit safely.
Follow all warnings and instructions
marked on the unit.
Power and Earth Connection
The power source voltage of this unit is
listed on the nameplate. Only plug the
unit into an AC outlet with the proper
voltage. If you use a cord with an
unspecified current rating, the unit or
plug may emit smoke or become hot to
the touch.
Do not connect the unit to the AC outlet,
AC extension cords, etc., in a way that
exceeds the
comply with the instructions provided
with, the AC outlet, AC extension cords,
etc.
To ensure safe operation the power cord
supplied must be inserted into a
standard three-prong AC outlet which is
effectively earthed through the normal
wiring.
The fact that the equipment operates
satisfactorily does not imply that the
power point is earthed and that the
installation is completely safe. For your
safety,
earthing of the power point, consult a
qualified electrician.
Plug the power cord firmly into an AC
outlet. Otherwise, it can cause fire or
electric shock.
power rating of, or does not
in any doubt about the effective
if
8 User Manual
Do not pull, bend, rest objects on, or
chafe the
to the power cord or plug can cause fire
or electric shock.
power cord and plug. Damage
For Your Safety
To prevent fires, electric shock, injury, or
damage to the unit, be sure to follow
these guidelines when performing any
wiring or cabling:
a. Before performing any wiring or
cabling, unplug
from the outlet. After completing all
wiring and cabling, plug the power
cord back into the outlet.
the unit’s power cord
b. Do not place any objects on top of
the cables connected to the unit.
c. When running cables along the floor,
use protectors to prevent the cables
from being stepped on.
d. Do not run any cables under
carpeting.
Do not attempt to repair the power cord,
or plug. If the power cord or plug is
damaged or frayed, contact an
authorised service representative for a
replacement.
Ensure that the plug connection is free
of dust. In a damp environment, a
contaminated connector can draw a
significant amount of current that can
generate heat,
if left unattended over an extended
period of time.
Stop operation immediately if the unit
emits smoke, excessive heat, abnormal
or
smell
can cause fire or electric shock.
Immediately turn the unit off, and unplug
the power cord, and contact your dealer
for service.
Do not connect or disconnect the AC
plug with wet hands. Danger of electric
shock exists.
unusual noise. These conditions
and eventually cause fire
Operating Safeguards
Do not disassemble this unit. Only
qualified personnel should service this
unit. Disassembling
you to dangerous voltages or other risks.
Incorrect reassembly can cause electric
shock.
Do not alter the unit or modify any parts.
Alteration or modification can cause fire
or electric shock.
If metal fragments or water gets into the
unit, turn
immediately. Contact your dealer for
service. Operating the contaminated unit
can cause fire or electric shock.
Do not insert objects of any kind into this
unit, as they may touch dangerous
voltage points or short out parts that
could result in a fire or electric shock.
Do not use a unit in the vicinity of a gas
leak to report the leak.
Do not place the remote control in
microwave ovens or on induction
cookware.
Clean the AC plug periodically with a
soft, dry cloth to remove dust and other
debris.
Do not use the supplied power cord with
any other device. It may cause fire or
electric shock.
Never open or remove unit covers that
are screwed
component can cause electric shock.
the unit off and unplug the unit
the unit may expose
with screws. A high-voltage
When disconnecting the unit, grasp the
plug instead of the cord. Pulling on a
cord forcibly can damage it, and cause
fire or electric shock.
During thunderstorms, do not touch the
unit and plug. It may cause an electric
shock.
User Manual 9
For Your Safety
Installation
Unplug the unit from the AC outlet and
have it serviced by qualified service
personnel in the following cases:
a. If the unit does not operate
according to the operating
instructions. Adjust
that are explained in the operating
instructions. Improper adjustment of
other controls may result in damage
and may require service by a
qualified technician to restore the
unit to normal operation.
only the controls
b. If the unit has been dropped or the
cabinet has been damaged.
c. If unit performance deteriorates.
If damage to the unit exposes any
internal parts,
immediately and return the unit to your
dealer.
Do not install the unit in any other way
than described in relevant manuals.
disconnect the power cord
Battery
The battery contains diluted sulfuric
acid, a very toxic substance. If the
battery leaks and the liquid inside spills
on the skin or clothing, immediately
wash it off with plenty of clean water. If
the liquid splashes into eyes,
immediately flush
clean water and consult a doctor.
Sulfuric acid in the eyes may cause loss
of eyesight and acid on the skin will
cause burns.
Do not charge, short, heat, break or
throw in a fire, as it may result in the
battery leaking, generating heat, or
bursting.
Do not connect the positive terminal and
the negative terminal of the battery to
each other with any metal object (such
as wire).
Do not carry or store the batteries
together with necklaces, hairpins, or
other metal objects.
the eyes with plenty of
Do not touch the unit, AC adaptor, AC
adaptor cord, or AC cord during a
lightning storm.
The AC adaptor should be connected to
a vertically
outlet. Do not connect the AC adaptor to
a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.
Only connect the unit to the type of
electric power specified on the label
affixed to the unit. Confirm the type of
electric power supplied to the installation
site if necessary.
oriented or floor-mounted AC
Do not mix old and new batteries or
different types of batteries.
Batteries that seem worn down or
damaged should not be used. Using
worn down or damaged batteries may
result in leaking.
Do not use rechargeable batteries.
Take the depleted batteries out of the
remote control. Otherwise, the batteries
may leak.
10 User Manual
CAUTION
Power
When the unit is not used over an
extended period of time, take the
batteries out of the remote control.
Otherwise, the batteries may leak. Do
not use the leaked batteries.
When the unit is not used over an
extended period
unplug it. If an unused unit is left
connected to a power source for a long
period, degraded insulation may cause
electric shock, current leakage, or fire.
The unit should be used only with the
power cord enclosed with the unit.
of time, switch it off and
For Your Safety
This product contains batteries. Replace
only with the same or equivalent type.
Improper use
overheating, rupture or explosion
resulting in injury or fire. Dispose of used
batteries according to the instructions of
your local solid waste officials and local
regulations.
When replace the batteries for the
remote control, use R6 (AA) type dry
cell.
Do not install the battery backwards so
that the polarity is reversed.
or replacement may cause
Installation
Battery
The unit should be kept free of dust,
moisture, high temperature (more than
40 °C) and vibration, and should not be
exposed to direct sunlight.
Place this unit on a flat surface. Serious
damage and/or injury may result if the
unit falls.
Allow 10 cm clearance around the unit
for proper ventilation.
Do not place the unit in an area close to
fire. Doing so may cause fire.
Be sure to use the specified type of
batteries only.
Ensure that batteries are installed with
correct polarity. Incorrectly installed
batteries can burst or leak, resulting in
spillage or injuries.
User Manual 11
Before Operation
Before Operation
Notes about Operation
Please pay
this device:
1. Please contact your dealer for installing,
upgrading, or repairing this device.
2. Do not forcefully hit or shake this device.
Dropping or bumping this device can damage or
break this device.
3. Do not place this device in a freezer or other
location where it is exposed to cold
temperatures.
Doing so may result in damage or malfunctions.
4. Place this device at least 2 m away from radios,
office equipment, microwave ovens, air
conditioning units, etc.
Noise from electronic devices can cause static and
interference in other devices.
5. Do not place this device in a location where it is
exposed to hydrogen sulfide, phosphorous,
ammonia, sulfur, carbon, acid, dirt, toxic gas,
etc.
Doing so may result in damage, and the usable
life-span of the device may decrease.
6. Do not apply insecticides or other volatile
liquids to the device, nor leave rubber bands or
vinyl objects on the device for extended periods
of time.
Doing so may result in alterations to the material or
paint peeling off the device.
7. Do not bring cards with magnetic strips, such
as credit cards and telephone cards, near the
microphone.
Cards might become unusable.
attention to the following points when using
10. Avoid placing the device in areas with high
humidity, and exposing it to rain.
Neither the main unit nor the power plug is water
resistant.
11. The power outlet should be near the product
and easily accessible.
About the Operating Environment
device
This
voice transmissions to improve clarity. After beginning
a video conference call, adjustments to the call
environment may not complete immediately, and as a
result voices may cut out or echo. In such cases, at the
beginning of the video conference call, be sure to speak
in turn with other parties.
includes a feature that automatically adjusts
About Moving the Device
Do not move this device while cords are still connected.
Doing so may result in damage to the cords.
Other
• The unit may not operate in the event of a power
failure.
• After unpacking the product, dispose of the power
plug cap and packing materials appropriately.
• The illustrations and screenshots in this manual are
for reference only and may vary from the actual
product.
WARNING
This is
this product may cause radio interference in which
case the user may be required to take adequate
measures.
a class A product. In a domestic environment
8. Do not bring the device near items that emit
electromagnetic waves or that are magnetised
(high-frequency sewing machines, electric
welders, magnets, etc.).
Doing so may result in static noise or damage.
9. Keep the device at least 10 cm away from all
walls.
If placed against a wall, the device may not be able
to ventilate properly, which may lead to a system
malfunction due to overheating.
12 User Manual
Before Operation
Data Security
We recommend observing the security precautions
described in this section, in order to prevent the
disclosure of sensitive information.
Panasonic is not responsible for any damages
caused by improper use of this device.
Preventing Data Loss
Keep a separate record of all information stored in the
contact list.
Preventing Data Disclosure
• Do not place this device in a location that can be
accessed or removed without authorisation.
• If important information is saved on this device,
store it in an appropriate location.
• Do not store sensitive personal information in the
unit.
• In the following situations, make a record of
information stored in the contact list and return the
unit to the state it was in when purchased
(Page 95).
– Before lending or disposing of the unit
– Before handing the unit over to a third party
– Before having the unit serviced
• Make sure the unit is serviced by only a certified
technician.
This device can register and store personal data (the
contact list,
the disclosure of data stored on this device, make sure
to delete all data that is registered and stored on this
device prior to disposing of, lending, or returning this
device (Page 95).
connection history, etc.). In order to prevent
Privacy and Right of Publicity
By
installing
for maintaining the privacy and usage rights of images
and other data (including sound picked up by the
microphone). Use this device accordingly.
• Privacy is generally said to be, "A legal guarantee
and right not to have the details of one’s personal
life unreasonably publicised, and the right to be able
to control information about oneself. In addition,
right of publicity is a right not to have a likeness of
one’s face or figure photographed and publicised
without consent".
• When the Automatic Answer feature is enabled,
transmission begins as soon as a video conference
call is received. The receiver of the video
conference call will begin transmitting as soon as
the video conference call is received at any time,
from any caller. Please be aware when the
Automatic Answer feature is enabled, there is a risk
that due to an unexpected, automatically answered
video conference call, privacy rights may be
violated or sensitive information may be transmitted
to unauthorised parties.
and using this device, you are responsible
Preventing Data Disclosure over the
Network
• To ensure the security of private conversations,
only connect the unit to a secure network.
• To prevent unauthorised access, only connect the
unit to a network that is properly managed.
• Make sure all computers connected to the unit
employ up-to-date security measures.
User Manual 13
Preparation
Preparation
Accessory Information
The following accessories are included:
Included Accessories
Accessories Quantity
Power cord (earth terminal included) 1
Remote control (Part No.: N2QAYB000674) 1
Batteries (R6 [AA] dry cell) 2
CD-ROM (included manuals, etc.) 1
14 User Manual
Part Names and Usage
ABCD
E
FG H
Main Unit (Front)
Power LED
Shows the power status. The LED is red when the power is on and off when the power is off.
Remote Control Signal Receiver
Receives Remote
unit, and approximately 3 m from 20° on each side, total 40°.
Start button
Press to make or manually answer video conference calls (Page 31, Page 42).
End button
Press to end a video conference call.
Power button
Turns the power on and off (Page 25).
Status LED
Shows the operational status of the unit (Page 19).
Home button
Press to display the Home screen (Page 26).
One-Touch Connection buttons (LED lit)
Press to select a dial destination from up to 5 destinations displayed on the Home screen (Page 32).
Control signals. The maximum range of reception is approximately 8 m from front of the
Preparation
Note
• During a video conference call, buttons other than [Power] and [End] cannot be used.
User Manual 15
Preparation
Main Unit (Back)
RS-232C terminal
This terminal is not available for use.
MIC jack (Page 21)
Used to connect the Boundary Microphone (optional) (Page 18).
Audio In L/R jack (Page 21)
Used to connect general-purpose microphones (not for the Boundary Microphone).
LAN jack (Page 21)
Connect a LAN cable.
Camera Control terminal
Not used.
Main Camera terminal (Page 21)
Connect the main video camera with an HDMI cable.
Sub Camera terminal (Page 65)
Used to connect a second, sub video camera with an HDMI cable for sharing video contents apart from
the main video camera.
RGB terminal (Page 61)
Used to connect a computer for sending screens to participants.
HDMI terminal (Page 21)
Used to connect to the display with an HDMI cable.
Component terminal (Page 24)
Used to connect to the display with a component video cable.
Audio Out L/R jack (Page 23)
Used to connect an amplifier or active speaker.
GND terminal
Used to connect an earthing wire when the power cord
AC IN (Page 21)
Connect the power cord.
’s earth terminal connection is not available.
16 User Manual
Remote Control
Press to show the sub video camera’s images on your and the other party’s
display during a video conference call. When not on a video conference call,
the sub video camera’s images are shown on your display only (Page 66).
Press to display/hide information
about the other party, guide area
and duration, during a call (Page
30).
Press to change the layout of the
screen during a call (Page 44).
Press to return to the main video
camera after showing images from a
computer or sub video camera
(Page 63, 67).
Press to display the Menu screen
(Page 27).
Press to end a call.
Press to confirm the selected item or
entered information.
Press to return to the previous
screen.
Press to adjust the volume during a
call. Press [+] to increase and [–] to
decrease the volume (Page 57).
Press to select a tone (equalizer)
setting during a call (Page 60).
Press to mute the microphone
during a call, so that the other party
cannot hear your voice (Page 58).
Press to display your contact list.
This can be pressed while the
following screens are displayed:
• Home screen
• Menu screen
• Computer’s screen/sub video
camera’s image (when not on a
video conference call)
Press to show your computer’s
screen on your and the other party’s
display during a video conference
call. When not on a video conference
call, the computer screen is shown
on your display only (Page 62).
Press to enter screen standby mode
(Page 19).
Press to make or manually answer
video conference calls (Page 32, 42).
Press to move the cursor and select
items.
Press to display the Home screen
(Page 26).
Press to operate the other party’s
PTZ (Pan, Tilt, Zoom) camera when
on a video conference call (Page 52).
Press to select the feature assigned
to each colour. Available features are
displayed in the guide area (Page
26).
Press to display the connection
status of the network and peripheral
devices (Page 69).
Press to dial or perform settings where inputting digits/characters is
required (Page 101).
Preparation
User Manual 17
A
B
Preparation
Boundary Microphone (Optional Accessory)
Boundary Microphone
(Digital Interface Type)
(Proprietary cable included.
Cable length: approx. 8.5 m)
Model No.: KX-VCA001
MIC Mute button
Press to mute your own voice so that other video conference call participants cannot hear you
(Page 58).
LED
Indicate the operational status of the Boundary Microphone.
Red (on): Microphone is muted.
Green (on): Transmitting
Orange (blinking in 1 second intervals): Starting up
Off: No transmission in progress or microphone disabled because the unit is receiving a multicast call.
Note
• Up to 4 Boundary Microphones can be connected in cascade.
• Contact your dealer for purchase information.
18 User Manual
LED Patterns
LEDs indicate the operational status of the unit, as follows:
LED pattern Status
Preparation
Slow blue flashing
• Starting up
• Idle state
Blue on
Orange on
Orange flashing
Red on
• In a video conference call (including when dialling,
receiving
a video conference call, and being disconnected)
• Self diagnosis is being performed.
• Mismatch of
(After 30 seconds the flashing will stop and the unit will
restart in safe mode.)
field frequency*1 between the unit and display.
• An error has occurred.
• Maintenance is being performed.
Red flashing
Off
• A serious error has occurred.
• Power is off.
• In screen standby mode
*1
Devices such as the display or video camera operate with a particular field frequency, depending on their video format. For details
on the field frequency, contact your dealer.
Screen Standby
When there is no video conference call transmission, and the unit or remote control is not operated for more
than 10
screen standby mode. Video out to the display is suspended and the status LED turns off.
Screen standby mode ends when the unit or remote control is operated, or when a video conference call is
received.
minutes (default), or when the remote control’s [Video Out On/Off] button is pressed, the unit enters
Notice
• If screen standby mode ends and no image is visible, check to see if the display or video camera’s
saving settings are enabled. Check each device’s manual for more information about its power
power
saving settings.
Note
• You can change the length of time until the unit enters screen standby mode (Page 83).
• The unit will not enter screen standby mode while displaying a computer’s screen or a sub video
camera’s image, even if the unit or remote control is not operated for a period of time.
• When
the unit or remote control is operated and screen standby mode ends, the Home screen will be
displayed.
• If a button is pressed on the unit or remote control to end screen standby mode, that button’s operation
is not performed in that case.
• If screen standby mode begins while editing information in the contact list or other screen, any unsaved
changes will be lost.
User Manual 19
Preparation
• It takes about 7 seconds to return from screen standby mode. (The length of time may vary depending
on the type of display you are using.)
20 User Manual
A
B
C
D
F
E
To each device
To a switching hub
To earthed
AC outlet
To a display
Preparation
Connecting the Unit
This section describes how to connect the main video
camera, display, microphone, LAN cable and power
cord.
Note
• If your
use a component cable (Page 24). Since
sound signals are not transmitted when
using a component cable, connect an
amplifier/active speaker (Page 23).
display is not compatible with HDMI,
3. Connect a microphone.
Boundary Microphone (optional)
Connect the Boundary Microphone to the MIC jack
on the back of the unit using the proprietary cable
(C).
• Use only the included cable.
• Push and turn the connector of the proprietary
cable until it clicks. If the connector does not
click, try reconnecting the cable with the top and
bottom of the connector reversed.
General-purpose microphone
Connect the microphone to the Audio In L/R jack on
the back of the unit using the stereo pin plug cable
(D) after amplifying the signal to line level using a
device such as a microphone amplifier.
• Connect the microphone correctly, as follows:
– Left channel ® L
– Right channel ® R
Notice
Note
1. Connect the main video camera.
2. Connect the display.
• Use only the included power cord.
• Make sure to read the instruction manuals for
all devices being connected.
• Connect the main video camera to the Main
Camera terminal on the back of the unit using
an HDMI cable (A).
• Connect the display to the HDMI terminal on the
back of the unit using an HDMI cable (B).
Note
• When connecting both the Boundary
Microphone and a general-purpose
microphone,
simultaneously.
both microphones can be used
4. Connect to the network.
• Connect a switching hub to the LAN jack on the
back of the unit using a category 5 or greater
LAN cable (E).
Note
• Set the switching hub to Auto Negotiation
mode.
• If the system is set to 100M Full Duplex, it
is necessary to change the system setting.
For details, contact your dealer.
• Do not
Duplex.
connect to a switching hub set to Half
• For more details about switching hubs, refer
to the documentation for the switching
hubs.
5. Insert the included power cord (F) into the AC IN
terminal on the back of the unit.
• Use only the included power cord.
User Manual 21
Display
Microphone
4 m
Preparation
6. Plug in the power cord into the power outlet.
• Choose an outlet that is convenient for
plugging/unplugging.
System Layout Examples
Display and Main Video Camera
Place the display and main video camera at the same
side of the room.
Note
• Make sure that the Boundary Microphones are
placed at least 1 m away from the display and
speakers.
• Do not connect more than 4 Boundary
Microphones. Doing so will cause all Boundary
Microphones to stop working.
• When 2 or more Boundary Microphones are
connected, if you want to change the output
sent to
to configure the settings manually (Page 85).
the other party to stereo, it is necessary
• If you are connected to an MCU or
non-Panasonic video conference system, the
output sent to the other party will be monaural.
The range of each microphone (the radius of the circle
with a microphone at the centre) varies according to the
level of surrounding and the number of microphones
being used. Place microphones accordingly, referring
to the following table.
Note
• If you use speakers, refer to "Amplifier/Active
Speaker Connection" (Page 23).
Boundary Microphones
Up to 4 Boundary Microphones can be connected in
cascade.
output on the Boundary Microphones.
Also, Boundary Microphones and general-purpose
microphones can be used simultaneously.
There are no separate terminals for input and
Noise
level/
Micro–
phone
1
2
3
4
Layout examples (a regular room)
(the grey circle indicates the microphone’s range):
A quiet
room
(40
dBsplA)
approx.
3 m
approx.
2.8 m
approx.
2.3 m
approx.
2 m
A regular
room
(45
dBsplA)
approx.
2.2 m
approx.
1.5 m
approx.
1.3 m
approx.
1.1 m
A noisy
room
(50
dBsplA)
approx.
1.2 m
approx.
1 m
—
—
22 User Manual
4 m
Microphone
Display
4 m
Microphone
Microphone
Microphone
Microphone
4 m
4 m
4 m
Display
Microphone Microphone
Microphone Microphone
4 m
4 m
4 m
4 m
Display
Microphone
Main
video
camera
Display
Speaker
Speaker
Preparation
Amplifier/Active Speaker
Connection
This section describes how to connect an amplifier/
active speaker.
1. Connect the amplifier/active speaker to the Audio
Out L/R jack on the back of the unit using a stereo
pin plug cable.
Note
• Connect the amplifier/active speaker
correctly, as follows:
– Left channel ® L
– Right channel ® R
• For more details about the amplifier or
active speaker, refer to the documentation
for the corresponding device.
Layout example:
Place the
speakers either side of the display, as follows:
Notice
• Place the speakers either side of the display. If
you place the display at the front of the room
the
and
left/right spatial direction may be reversed, and
the orientation of the image and sound will not
match on the other party’s side.
speakers at the back, the microphone’s
User Manual 23
Preparation
Connecting the Display with a
Component Cable
If your display does not have an HDMI terminal, use a
component cable for connection.
1. Connect the display to the Component terminal on
the back of the unit using a component cable.
24 User Manual
Turning the Power On/Off
1
Note
• Make sure that peripheral devices (e.g., display, main video camera) are turned on.
1 Press the [Power] button on the front of the unit.
• The Power LED and all of the One-Touch
Connection button LEDs turn on. Then, the
One-Touch Connection
Status LED starts flashing blue slowly, and the
Home screen is displayed.
button LEDs turn off, the
Preparation
• When the power is turned off, the Power LED turns
off.
User Manual 25
A
B
C
D
F
E
Preparation
Screen Display
Home Screen (Idle Screen)
Displayed when the power is turned on. Also displayed when the [Home] button is pressed on the unit or on
the remote control.
Main Video Camera Image
Displays the video from the main video camera.
Unit Information
Displays the unit’s name, IP address (if using a SIP server [Page 93], the SIP user name) and maximum
bandwidth.
Note
• When selecting a local site (Page 99), that local site’s information (local site name, IP address
[if using a SIP server (Page 93), the SIP user name], and maximum bandwidth) is displayed.
• If the local site name or SIP user name is too long to display, it will be shortened and ended with
"...".
Group/Site
Displays the name/group name assigned to One-Touch Connection number 1 through 5. If the name is
too long to display, it will be shortened and ended with
Remote Control ID
Displays the remote control ID of the unit when it is set (Page 87).
Guide
Displays operations you can perform with the remote control.
Status Indication
The status of the unit is displayed with an icon.
"...".
26 User Manual
Icon Status
D
B
A
E
C
Microphone is muted.
Note
• If the MIC detection setting has been disabled through system settings
(Page 83), the icon will not be displayed even if the Boundary Microphone is
muted.
Network, server (any kind), or peripheral connection error (no connection, device error,
etc.).
Note
• If the MIC detection setting has been disabled through system settings
(Page 83), the icon will not be displayed even if the Boundary Microphone is
disconnected. However, if there are no connections, or there is a device error in
other devices such as the LAN cable, the icon will be displayed.
Menu Screen (Idle Screen)
Preparation
Displayed when [Menu] is pressed on the remote control. Displays operations you can perform and settings
you can change.
Main Video Camera Image
Displays the video from the main video camera.
Unit Information
Displays the unit’s name, IP address (if using a SIP server [Page 93], the SIP user name) and maximum
bandwidth.
Note
• When selecting a local site (Page 99), that local site’s information (local site name, IP address
[if using a SIP server (Page 93), the SIP user name], and maximum bandwidth) is displayed.
• If the local site name or SIP user name is too long to display, it will be shortened and ended with
"...".
User Manual 27
Preparation
Guide
Displays operations you can perform with the remote control when performing features or changing
settings.
Menu List
Displays the various functions you can use and settings available to change.
Status Indication
The status of the unit is displayed with an icon (Page 26).
28 User Manual
Video Conference Call Screen
A
D
F
B
C
E
G
Other party’s information
When registered in the contact list: The other party’s name/group name is displayed.
not registered in the contact list: The other party’s IP address, SIP URI (SIP user name@SIP domain
When
name), or host name (e.g., www.example.com) is displayed. If the other party uses the same SIP domain
as you, only the SIP user name, and not the SIP URI, is displayed.
Video Image
Displays the other party’s video, your own video, or video from the secondary video input such as a
computer display or a sub video camera (
Subscreen
Depending on the screen layout, your own video or the other party’s video is displayed here (
Page 46, Page 49).
Duration
Displays the duration of the current video conference call.
Page 61, Page 65).
Preparation
Page 44,
Note
• 99h59m is displayed for the duration even if the length of the video conference call exceeds 100
hours.
Guide
Displays operations you can perform with the remote control.
Network Status Indication
The number of antennas in the icon indicates differing levels of network congestion.
The icon changes as follows:
0 bars ( ): The network is very congested.
1 bar ( ): The network is congested.
2 bars ( ): The network is slightly congested.
3 bars ( ): The network is not congested.
Note
• If the icon shows only 0–1 bars continuously, contact your network administrator.
-
• During multiple
your own image.
party video conference calls, the icon is displayed on each site screen, but not on
User Manual 29
Preparation
Status Indication
The status of the unit is displayed with an icon (Page 26).
Note
• Pressing [Full
*1
If the network status indication has been set to not be displayed, pressing [Full Screen] will not show the icon.
• You can set whether to display the icon. This setting affects all displayed images (excluding your
own image) (Page 83). For example, if icon display has been enabled, the icon will be displayed
on the image of all other parties, but not on your own image. However, if icon display has been
disabled, the icon will not be displayed on any of the images.
Screen
network status indication*1, and guide displays.
] on the remote control will hide or unhide the other party’s information, duration,
30 User Manual
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