Panasonic KX-VC500 User Manual

Operating Manual

HD Visual Communication Unit

Model No.

KX-VC500

Thank you for purchasing a Panasonic HD Visual Communication Unit. Please read this manual carefully before using this product and save this manual for future use.

In this manual, the suffix of each model number (e.g., KX-VC500NA) is omitted unless necessary.

Document Version: 2010-10

DCE

Video camera

Display

Microphone

Router

Internet

Router

Microphone

Video camera

Display

Introduction

Feature Highlights

DCE: Data Circuit-terminating Equipment

Lifelike Visual Communication

You can experience lifelike visual communication with smooth, high

using 2 or more microphones, stereo output can be enabled through system settings (only when Boundary

Microphones are connected). (Page 66)

-quality video and clear stereo*2 sound.

Simply Operated Visual Communication

You can easily begin a video conference call by pressing the KX-VC500’s One-Touch Connection button followed by the Start button. (Page 28)

Home Electronics-style Remote Control Operation and Simple, Easy to Understand Graphical User Interface

You can make settings and perform operations using familiar remote control operations and a simple, easy to understand interface.

Stabilized Communication Quality

In periods of network congestion, automatic packet transmission rate quality control prevents packet loss to maintain a video conference call’s image and sound quality. This allows visual communication with stabilized communication quality even over an internet connection.

2 Operating Manual Document Version 2010-10

Selectable Video Source

By connecting your computer or video camera to the KX-VC500, you can show your computer’s screen or video camera image to video conference call participants. (Page 49, Page 52)

Encrypted Communication

Packets sent for video conference calls can be encrypted to prevent packet leaks, tampering, or eavesdropping.

Trademarks

• HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States and other

countries.

• This product is licensed under the AVC Patent Portfolio License. This license permits the end user to

perform, for personal and non-commercial use, only the following actions:

– Encode video in compliance with the AVC Standard (below, "AVC Video"). – Decode AVC Video that was encoded by a consumer engaged in both personal and non-commercial

activity.

– Decode AVC Video obtained from a video provider licensed to provide AVC Video.

Additional information may be obtained from MPEG LA, LLC. See http://www.mpegla.com.

• All other trademarks identified herein are the property of their respective owners.

Introduction

Open Source Software

Parts of this product use Open Source Software supplied based on the conditions of the Free Software Foundation’s GPLs and/or LGPLs and other conditions. Relevant conditions apply to this software. Therefore, please read license information about GPLs and LGPLs, and information about other Open Source Software in the included CD-ROM before using this product. Also, some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under GPL, LGPL, and MPL. Please note that software licensed under GPL, LGPL, and MPL is not under warranty.

Contact Information http://www.panasonic.net/

Document Version 2010-10 Operating Manual 3

Notice for users in California

This product contains a CR coin cell lithium battery that contains perchlorate material—special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate

Introduction

Precaution

4 Operating Manual Document Version 2010-10

For Your Safety ........................................................................................7

For Your Safety .................................................................................................................7

Before Operation ....................................................................................11

Notes about Operation ...................................................................................................11

Data Security ...................................................................................................................12

Privacy and Right of Publicity .......................................................................................12

Federal Communications Commission Requirements ................................................13

Preparation .............................................................................................14

Part Names and Usage ...................................................................................................14

Main Unit (Front) ............................................................................................................14

Main Unit (Back) .............................................................................................................15

Remote Control ..............................................................................................................16

Boundary Microphone (Optional Accessory) ..................................................................17

LED Patterns ..................................................................................................................18

Screen Standby ..............................................................................................................18

Connecting the KX-VC500 ..............................................................................................20

Turning the Power On/Off ..............................................................................................24

Screen Display ................................................................................................................25

Home Screen (Idle Screen) ............................................................................................25

Menu Screen (Idle Screen) ............................................................................................26

Video Conference Call Screen .......................................................................................27

Table of Contents

Starting a Video Conference .................................................................28

Making a Video Conference Call ....................................................................................28

Calling Using Speed Dial (2-party Conference/3-party Conference/4-party

Conference) ....................................................................................................................28

Calling from the Contact List (2-party Conference/3-party Conference/4-party

Conference) ....................................................................................................................31

Calling by Entering an IP Address ..................................................................................33

Calling from the Call History ...........................................................................................35

Answering a Video Conference Call ..............................................................................37

Changing the Screen Layout ................................................................39

Changing the Screen Layout during a 2-party Video Conference Call ......................39

Changing the Screen Layout during a 3-party Video Conference Call ......................40

Changing the Screen Layout during a 4-party Video Conference Call ......................42

Adjusting the Volume and Tone ...........................................................45

Adjusting the Volume .....................................................................................................45

Muting the Microphone ...................................................................................................46

Reducing Microphone Noise ..........................................................................................47

Adjusting the Tone ..........................................................................................................48

Displaying Other Video Sources ..........................................................49

Displaying a Computer’s Screen ...................................................................................49

Displaying the Sub Video Camera’s Image ..................................................................52

Displaying the Connection Status ........................................................56

Displaying the Connection Status .................................................................................56

Displaying Unit Information ...........................................................................................57

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Table of Contents

Contacts and Settings ...........................................................................58

Adding Contacts to the Contact List .............................................................................58

Registering a New Contact .............................................................................................58

Editing Contact Information ............................................................................................59

Deleting a Contact ..........................................................................................................59

Registering a Contact from the Call History ...................................................................60

Changing System Settings .............................................................................................61

Setting the Unit Name ....................................................................................................61

Setting the Date and Time ..............................................................................................62

Making Network Settings ................................................................................................62

Making Sound Settings ..................................................................................................62

Making Connection Settings ...........................................................................................63

Display Unit Information .................................................................................................65

Setting the Mic Position ..................................................................................................65

Making Remote Control Settings ....................................................................................68

Performing a Network Test .............................................................................................69

Performing Self Diagnosis ..............................................................................................69

Performing Remote Maintenance ...................................................................................70

Making Administrator Menu Settings ............................................................................71

Logging in to the Administrator Menu .............................................................................71

Making Language Settings .............................................................................................71

Making Encryption Settings ............................................................................................72

Making Software Update Settings ..................................................................................72

Updating Software ..........................................................................................................73

Making Screen Standby Settings ...................................................................................74

Making Administrator Password Settings .......................................................................75

Performing System Initialization .....................................................................................75

Making Local Site Settings .............................................................................................76

Registering a Local Site .................................................................................................76

Selecting a Local Site .....................................................................................................77

Editing Local Site Information .........................................................................................77

Deleting Local Site Information ......................................................................................78

Input ........................................................................................................79

Inputting Letters and Numbers ......................................................................................79

Miscellaneous .........................................................................................84

Changing the Remote Control Batteries .......................................................................84

Cleaning the Unit .............................................................................................................85

Additional Information ...........................................................................86

Troubleshooting ..............................................................................................................86

Basic Operation ..............................................................................................................86

Audio ..............................................................................................................................89

System Settings .............................................................................................................90

If These Messages Appear ............................................................................................91

Miscellaneous .................................................................................................................95

Specifications .........................................................................................96

System Specifications ....................................................................................................96

Index..............................................................................................................97

6 Operating Manual Document Version 2010-10

WARNING

CAUTION

WARNING

For Your Safety

To prevent personal injury and/or damage to property, be sure to observe the following safety precautions.

The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly.

Denotes a potential hazard that could result in serious injury or death.

Denotes a hazard that could result in minor injury or damage to the unit or other equipment.

The following types of symbols are used to classify and describe the type of instructions to be observed. (The following symbols are examples.)

This symbol is used to alert users to a specific operating procedure that must not be performed.

This symbol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safely.

General

Follow all warnings and instructions marked on the unit.

Power and Ground Connection

The power source voltage of this unit is listed on the nameplate. Only plug the unit into an AC outlet with the proper voltage. If you use a cord with an unspecified current rating, the unit or plug may emit smoke or become hot to the touch.

Do not connect the unit to the AC outlet, AC extension cords, etc., in a way that exceeds the comply with the instructions provided with, the AC outlet, AC extension cords, etc.

To ensure safe operation the power cord supplied must be inserted into a standard three-prong AC outlet which is effectively grounded wiring.

The fact that the equipment operates satisfactorily does not imply that the power point is grounded and that the installation is completely safe. For your safety, if grounding of the power point, consult a qualified electrician.

Plug the power cord firmly into an AC outlet. Otherwise, it can cause fire or electric shock.

power rating of, or does not

in any doubt about the effective

through the normal

Do not pull, bend, rest objects on, or chafe the to the power cord or plug can cause fire or electric shock.

Document Version 2010-10 Operating Manual 7

power cord and plug. Damage

For Your Safety

To prevent fires, electric shock, injury, or damage to the unit, be sure to follow these guidelines when performing any wiring or cabling:

a. Before performing any wiring or

cabling, unplug from the outlet. After completing all wiring and cabling, plug the power cord back into the outlet.

the unit’s power cord

b. Do not place any objects on top of

the cables connected to the unit.

c. When running cables along the floor,

use protectors to prevent the cables from being stepped on.

d. Do not run any cables under

carpeting.

Do not attempt to repair the power cord, or plug. If the power cord or plug is damaged or frayed, contact an authorized service representative for a replacement.

Ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can draw a significant amount of current that can generate heat, if left unattended over an extended period of time.

Stop operation immediately if the unit emits smoke, excessive heat, abnormal smell or can cause fire or electric shock. Immediately turn the unit off, and unplug the power cord, and contact your dealer for service.

Do not connect or disconnect the AC plug with wet hands. Danger of electric shock exists.

unusual noise. These conditions

and eventually cause fire

Operating Safeguards

Do not disassemble this unit. Only qualified personnel should service this unit. Disassembling you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock.

Do not alter the unit or modify any parts. Alteration or modification can cause fire or electric shock.

If metal fragments or water gets into the unit, turn the unit off and unplug the unit immediately. Contact your dealer for service. Operating the contaminated unit can cause fire or electric shock.

Do not insert objects of any kind into this unit, as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock.

Do not use a unit in the vicinity of a gas leak to report the leak.

Do not place the remote control in microwave ovens or on induction cookware.

Clean the AC plug periodically with a soft, dry cloth to remove dust and other debris.

Do not use the supplied power cord with any other device. It may cause fire or electric shock.

Never open or remove unit covers that are screwed component can cause electric shock.

the unit may expose

with screws. A high-voltage

When disconnecting the unit, grasp the plug instead of the cord. Pulling on a cord forcibly can damage it, and cause fire or electric shock.

During thunderstorms, do not touch the unit and plug. It may cause an electric shock.

8 Operating Manual Document Version 2010-10

For Your Safety

Installation

Unplug the unit from the AC outlet and have it serviced by qualified service personnel in the following cases:

a. If the unit does not operate

according to the operating instructions. Adjust that are explained in the operating instructions. Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the unit to normal operation.

only the controls

b. If the unit has been dropped or the

cabinet has been damaged.

c. If unit performance deteriorates.

If damage to the unit exposes any internal parts, immediately and return the unit to your dealer.

Do not install the unit in any other way than described in relevant manuals.

disconnect the power cord

Battery

The battery contains diluted sulfuric acid, a very toxic substance. If the battery leaks and the liquid inside spills on the skin or clothing, immediately wash it off with plenty of clean water. If the liquid splashes into eyes, immediately flush clean water and consult a doctor. Sulfuric acid in the eyes may cause loss of eyesight and acid on the skin will cause burns.

Do not charge, short, heat, break or throw in a fire, as it may result in the battery leaking, generating heat, or bursting.

Do not connect the positive terminal and the negative terminal of the battery to each other with any metal object (such as wire).

Do not carry or store the batteries together with necklaces, hairpins, or other metal objects.

the eyes with plenty of

Do not touch the unit, AC adaptor, AC adaptor cord, or AC cord during a lightning storm.

The AC adaptor should be connected to a vertically outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

Only connect the unit to the type of electric power specified on the label affixed to the unit. Confirm the type of electric power site if necessary.

oriented or floor-mounted AC

supplied to the installation

Do not mix old and new batteries or different types of batteries.

Batteries that seem worn down or damaged should not be used. Using worn down or damaged batteries may result in leaking.

Do not use rechargeable batteries.

Take the depleted batteries out of the remote control. Otherwise, the batteries may leak.

Document Version 2010-10 Operating Manual 9

CAUTION

For Your Safety

Power

When the unit is not used over an extended period of time, take the batteries out of the remote control. Otherwise, the batteries may leak. Do not use the leaked batteries.

When the unit is not used over an extended period unplug it. If an unused unit is left connected to a power source for a long period, degraded insulation may cause electric shock, current leakage, or fire.

The unit should be used only with the power cord enclosed with the unit.

of time, switch it off and

This product contains batteries. Replace only with the same or equivalent type. Improper use overheating, rupture or explosion resulting in injury or fire. Dispose of used batteries according to the instructions of your local solid waste officials and local regulations.

When replace the batteries for the remote control,

Do not install the battery backwards so that the polarity is reversed.

or replacement may cause

use AA/R6 type dry cell.

Installation

Battery

The unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 not be exposed to direct sunlight.

Place this unit on a flat surface. Serious damage and/or injury may result if the unit falls.

Allow 10 cm (4 in) clearance around the unit for proper ventilation.

Do not place the unit in an area close to fire. Doing so may cause fire.

Be sure to use the specified type of batteries only.

Ensure that batteries are installed with correct polarity. Incorrectly installed batteries can burst or leak, resulting in spillage or injuries.

°F]) and vibration, and should

10 Operating Manual Document Version 2010-10

Before Operation

Notes about Operation

Please pay this device:

1. Please contact your dealer for installing,

upgrading, or repairing this device.

attention to the following points when using

10. Avoid placing the device in areas with high

humidity, and exposing it to rain.

Neither the main unit nor the power plug is water resistant.

11. The power outlet should be near the product

and easily accessible.

2. Do not forcefully hit or shake this device.

Dropping or bumping this device can damage or break this device.

3. Do not place this device in a freezer or other

location where it is exposed to cold temperatures.

Doing so may result in damage or malfunctions.

4. Place this device at least 2 m (6 ft) away from

radios, office equipment, microwave ovens, air conditioning units, etc.

Noise from electronic devices can cause static and interference in other devices.

About the Operating Environment

device includes a feature that automatically adjusts

This voice transmissions to improve clarity. After beginning a video conference call, adjustments to the call environment may not complete immediately, and as a result voices may cut out or echo. In such cases, at the beginning of the video conference call, be sure to speak in turn with other parties.

About Moving the Device

Do not move this device while cords are still connected. Doing so may result in damage to the cords.

5. Do not place this device in a location where it is

exposed to hydrogen sulfide, phosphorous, ammonia, sulfur, carbon, acid, dirt, toxic gas, etc.

Doing so may result in damage, and the usable life-span of the device may decrease.

6. Do not apply insecticides or other volatile

liquids to the device, nor leave rubber bands or vinyl objects on the device for extended periods of time.

Doing so may result in alterations to the material or paint peeling off the device.

Other

• This device is a class A information technology

device. Using this device in a residential setting can cause radio wave interference. In these cases, the user may be responsible for taking appropriate measures to prevent the interference.

• The unit may not operate in the event of a power

failure.

• The illustrations and screenshots in this manual are

for reference only and may vary from the actual product.

7. Do not bring cards with magnetic strips, such

as credit cards and telephone cards, near the microphone.

Cards might become unusable.

8. Do not bring the device near items that emit

electromagnetic waves or that are magnetized (high-frequency sewing machines, electric welders, magnets, etc.).

Doing so may result in static noise or damage.

9. Keep the device at least 10 cm (4 in) away from

all walls.

If placed against a wall, the device may not be able to ventilate properly, which may lead to a system malfunction due to overheating.

Document Version 2010-10 Operating Manual 11

Before Operation

Data Security

We recommend observing the security precautions described in this section, in order to prevent the disclosure of sensitive information.

Panasonic is not responsible for any damages caused by improper use of this device.

Preventing Data Loss

Keep a separate record of all information stored in the contact list.

Preventing Data Disclosure

• Do not place this device in a location that can be

accessed or removed without authorization.

• If important information is saved on this device,

store it in an appropriate location.

• Do not store sensitive personal information in the

unit.

• In the following situations, make a record of

information stored in the contact list and return the unit to the state it was in when purchased. Contact your dealer for details.

– Before lending or disposing of the unit – Before handing the unit over to a third party – Before having the unit serviced

• Make sure the unit is serviced by only a certified

technician. This device can register and store personal data (the contact list, the disclosure of data stored on this device, make sure to delete all data that is registered and stored on this device prior to disposing of, lending, or returning this device.

connection history, etc.). In order to prevent

Privacy and Right of Publicity

installing for maintaining the privacy and usage rights of images and other data (including sound picked up by the microphone). Use this device accordingly.

• Privacy is generally said to be, "A legal guarantee

and right not to have the details of one’s personal life unreasonably publicized, and the right to be able to control information about oneself. In addition, right of publicity is a right not to have a likeness of one’s face or figure photographed and publicized without consent".

• When the Automatic Answer feature is enabled,

transmission begins as soon as a video conference call is received. The receiver of the video conference call will begin transmitting as soon as the video conference call is received at any time, from any caller. Please be aware when the Automatic Answer feature is enabled, there is a risk that due to an unexpected, automatically answered video conference call, privacy rights may be violated or sensitive information may be transmitted to unauthorized parties.

and using this device, you are responsible

Preventing Data Disclosure over the Network

• To ensure the security of private conversations,

only connect the unit to a secure network.

• To prevent unauthorized access, only connect the

unit to a network that is properly managed.

• Make sure all computers connected to the unit

employ up-to-date security measures.

• To prevent illegal access from the Internet, activate

a Firewall.

12 Operating Manual Document Version 2010-10

Before Operation

Federal Communications Commission Requirements

Federal Communications Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions manual, may area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Caution

cause harmful interference to radio communications. Operation of this equipment in a residential

To assure continued compliance, (example - use only shielded interface cables when connecting to other devices). Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

Document Version 2010-10 Operating Manual 13

ABCD

FG H

Preparation

Part Names and Usage

Main Unit (Front)

Power LED

Shows the power status. The LED is red when the power is on and off when the power is off.

Remote Control Signal Receiver

Receives Remote Control signals. The maximum range of reception is approximately 8 m (26.2 ft) from front of the KX-VC500, and approximately 3 m (9.8 ft) from 20° on each side, total 40°.

Start button

Press to make or manually answer video conference calls. (Page 28, Page 37)

End button

Press to end a video conference call.

Power button

Turns the power on and off. (Page 24)

Status LED

Shows the operational status of the KX-VC500. (Page 18)

Home button

Press to display the Home screen. (Page 25)

One-Touch Connection buttons (LED lit)

Press to select a dial destination from up to 5 destinations displayed on the Home screen. (Page 28)

Note

• During a video conference call, buttons other than [Power] and [End] cannot be used.

14 Operating Manual Document Version 2010-10

Main Unit (Back)

RS-232C terminal

This terminal is not available for use.

MIC jack (Page 20)

Used to connect the Boundary Microphone (optional). (

Audio In L/R jack (Page 20)

Used to connect general

LAN jack (Page 20)

Connect a LAN cable.

Camera Control terminal

This terminal is not available for use.

Main Camera terminal (Page 20)

Connect the main video camera with an HDMI cable.

Sub Camera terminal

Used to connect a second, sub video camera with an HDMI cable for sharing video contents apart from the main video camera. (Page 52)

RGB terminal

Used to connect a computer for sending screens to participants. (Page 49)

HDMI terminal (Page 20)

Used to connect to the display with an HDMI cable.

Component terminal (Page 23)

Used to connect to the display with a component video cable.

Audio Out L/R jack (Page 23)

Used to connect an amplifier or active speaker.

GND terminal

Used to connect a grounding wire when the power cord’s ground terminal connection is not available.

AC IN (Page 21)

Connect the power cord.

Preparation

Page 17)

-purpose microphones (not for the Boundary Microphone).

Document Version 2010-10 Operating Manual 15

Press to show the sub video camera’s images on your and the other party’s display during a video conference call. When not on a video conference call, the sub video camera’s images are shown on your display only. (Page 53)

Press to display/hide information about the other party, guide area and duration, during a call. (Page

27)

Press to change the layout of the screen during a call. (Page 39)

Press to return to the main video camera after showing images from a computer or sub video camera. (Page 51, 53)

Press to display the Menu screen. (Page 26)

Press to end a call. Press to confirm the selected item or

entered information. Press to return to the previous

screen. Press to adjust the volume during a

call. Press [+] to increase and [–] to decrease the volume. (Page 45)

Press to select a tone (equalizer) setting during a call. (Page 48)

Press to mute the microphone during a call, so that the other party cannot hear your voice. (Page 46)

Press to display your contact list. This can only be pressed from the Home screen.

Press to show your computer’s screen on your and the other party’s display during a video conference call. When not on a video conference call, the computer screen is shown on your display only. (Page 50)

Press to enter screen standby mode. (Page 18)

Press to make or manually answer video conference calls. (Page 28, 37)

Press to move the cursor and select items.

Press to display the Home screen. (Page 25)

This button is not available for use.

Press to select the feature assigned to each color. Available features are displayed in the guide area. (Page

25)

Press to display the connection status of the network and peripheral devices. (Page 56)

Press to dial or perform settings where inputting digits/characters is required. (Page 79)

Preparation

Remote Control

16 Operating Manual Document Version 2010-10

Boundary Microphone (Optional Accessory)

Boundary Microphone (Proprietary cable included. Cable length: approx. 8.5

[approx. 28 ft])

Part No.: KX-VCA001

MIC Mute button

Press to mute your own voice so that other video conference call participants cannot hear you. (Page 46)

LED

Indicate the operational status of the Boundary Microphone. Red (on): Microphone is muted. Green (on): Transmitting Orange (blinking in 1 second intervals): Starting up Off: No transmission in progress

Preparation

Note

• Up to 4 Boundary Microphones can be connected in cascade.

• Contact your dealer for purchase information.

Federal Communications Commission Requirements

Federal Communications Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions manual, area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Caution

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

cause harmful interference to radio communications. Operation of this equipment in a residential

may

For Canada Users

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Document Version 2010-10 Operating Manual 17

Preparation

LED Patterns

LEDs indicate the operational status of the KX-VC500, as follows:

LED pattern Status

Slow blue flashing

• Starting up

• Idle state

Blue on

Orange on

Orange flashing

Red on

• In a video conference call (including when dialing,

receiving a

video conference call, and being disconnected)

• Self diagnosis is being performed.

• Mismatch of field frequency

display. (After 30 seconds the flashing will stop and the KX-VC500 will restart in safe mode.)

between the KX-VC500 and

• An error has occurred.

• Maintenance is being performed.

Red flashing

Off

• A serious error has occurred.

• Power is off.

• In screen standby mode

Devices such as the display or video camera operate with a particular field frequency, depending on their video format. For details on the field frequency, contact your dealer.

Screen Standby

there

When more than 10 minutes (default), or when the remote control’s [Video Out On/Off] button is pressed, the KX-VC500 enters screen standby mode. Video out to the display is suspended and the status LED turns off. Screen standby mode ends when the KX-VC500 or remote control is operated, or when a video conference call is received.

is no video conference call transmission, and the KX-VC500 or remote control is not operated for

Notice

• If screen standby mode ends and no image is visible, check to see if the display or video camera’s

power

saving settings are enabled. Check each device’s manual for more information about its power

saving settings.

Note

• You can change the length of time until the KX-VC500 enters screen standby mode. (

Page 74)

• The KX-VC500 will not enter screen standby mode while displaying a computer’s screen or a sub video

camera’s image, even if the KX-VC500 or remote control is not operated for a period of time.

• When the KX-VC500 or remote control is operated and screen standby mode ends, the Home screen

will be displayed.

• If a button is pressed on the KX-VC500 or remote control to end screen standby mode, that button’s

operation is not performed in that case.

• If screen standby mode begins while editing information in the contact list or other screen, any unsaved

changes will be lost.

18 Operating Manual Document Version 2010-10

Preparation

• It takes about 7 seconds to return from screen standby mode. (The length of time may vary depending

on the type of display you are using.)

Document Version 2010-10 Operating Manual 19

To each device

To a router

To grounded AC outlet

To a display

Preparation

Connecting the KX-VC500

This section describes how to connect the main video camera, display, microphone, LAN cable and power cord.

2. Connect the display.

• Connect the display to the HDMI terminal on the

back of the KX-VC500 using an HDMI cable (B).

Note

• If your

display is not compatible with HDMI, use a component cable (Page 23). Since sound signals are not transmitted when using a component cable, connect an amplifier/active speaker. (Page 23)

3. Connect a microphone.

Boundary Microphone (optional)

Connect the Boundary Microphone to the MIC jack on the back of the KX-VC500 using the proprietary cable (C).

• Use only the included cable.

• Push and turn the connector of the proprietary

cable until it clicks. If the connector does not click, try reconnecting the cable with the top and bottom of the connector reversed.

General-purpose microphone

Connect the microphone to the Audio In L/R jack on the back of the KX-VC500 using the stereo pin plug cable (D) after amplifying the signal to line level using a device such as a microphone amplifier.

• Connect the microphone correctly, as follows: – Left channel ® L – Right channel ® R

Notice

Note

1. Connect the main video camera.

• Use only the included power cord.

• Make sure to read the instruction manuals for

all devices being connected.

• Connect the main video camera to the Main

Camera terminal on the back of the KX-VC500 using an HDMI cable (A).

Note

• When connecting both the Boundary

Microphone and a general microphone, simultaneously.

both microphones can be used

-purpose

4. Connect to the network.

• Connect a router to the LAN jack on the back of

the KX-VC500 using a category 5 or greater LAN cable (E).

Note

• Set the hub/router to Auto Negotiation

mode.

• If the system is set to 100M Full Duplex, it

is necessary to change the system setting. For details, contact your dealer.

• Do not connect to a hub/router set to Half

Duplex.

• For more details about routers and DCEs,

the documentation for each device.

refer

20 Operating Manual Document Version 2010-10

5. Insert the included power cord (F) into the AC IN

Display

Microphone

4 m

(13.1 ft)

Microphone Microphone

Display

4 m

(13.1 ft)

4 m

(13.1 ft)

terminal on the back of the KX-VC500.

• Use only the included power cord.

6. Plug in the power cord into the power outlet.

• Choose an outlet that is convenient for

plugging/unplugging.

System Layout Examples

Preparation

Also, Boundary Microphones and general-purpose microphones can be used simultaneously.

Display and Main Video Camera

Place the display and main video camera at the same side of the room.

Note

• Make sure that the microphones are placed at

least 1 m (3.3 ft) away from the display and speakers.

• Do not connect more than 4 Boundary

Microphones. Doing so will cause all Boundary Microphones to stop working.

• Monaural or stereo can be selected for the

output of

Layout examples (the grey circle indicates the microphone’s range):

microphones through system settings.

Note

• If you use speakers, refer to "Amplifier/Active

Speaker Connection" (Page 23).

Microphones

Up to 4 Boundary Microphones can be connected in cascade. output on the Boundary Microphones.

Document Version 2010-10 Operating Manual 21

There are no separate terminals for input and

Display

Microphone

4 m

(13.1 ft)

4 m

(13.1 ft)

4 m

(13.1 ft)

Display

Microphone

Microphone Microphone

4 m

(13.1 ft)

4 m

(13.1 ft)

4 m

(13.1 ft)

4 m

(13.1 ft)

Microphone

Preparation

Noise

level/

Micro–

phone

40 dBsplA

(a quiet

room)

approx.

3 m

(approx.

9.8 ft)

approx.

2.8 m

(approx.

9.2 ft)

approx.

2.3 m

(approx.

7.5 ft)

approx.

2 m

(approx.

6.6 ft)

45 dBsplA

(a regular

room)

approx.

2.2 m

(approx.

7.2 ft)

approx.

1.5 m

(approx.

4.9 ft)

approx.

1.3 m

(approx.

4.3 ft)

approx.

1.1 m

(approx.

3.6 ft)

50 dBsplA

(a noisy

room)

approx.

1.2 m

(approx.

3.9 ft)

approx.

1 m

(approx.

3.3 ft)

—

The range of each microphone (the radius of the circle

microphone at the centre) varies according to the

with a level of surrounding and the number of microphones being used. Place microphones accordingly, referring to the following table.

22 Operating Manual Document Version 2010-10

Microphone

Main video camera

Display

Speaker

Preparation

Amplifier/Active Speaker Connection

This section describes how to connect an amplifier/ active speaker.

1. Connect the amplifier/active speaker to the Audio

Out L/R jack on the back of the KX-VC500 using a stereo pin plug cable.

Note

• Connect the amplifier/active speaker

correctly, as follows:

– Left channel ® L – Right channel ® R

• For more details about the amplifier or

active speaker, refer to the documentation for the corresponding device.

Connecting the Display with a Component Cable

If your display does not have an HDMI terminal, use a component cable for connection.

1. Connect the display to the Component terminal on

the back of the KX-VC500 using a component cable.

Layout example: Place the

Notice

speakers either side of the display, as follows:

• Place the speakers either side of the display. If

you place the display at the front of the room and the left/right spatial direction may be reversed, and the orientation of the image and sound will not match on the other party’s side.

Document Version 2010-10 Operating Manual 23

speakers at the back, the microphone’s

Preparation

Turning the Power On/Off

Note

• Make sure that peripheral devices (e.g., display, main video camera) are turned on.

1 Press the [Power]

button

on the front of the KX-VC500.

• The Power LED and all of the One-Touch

Connection button LEDs turn on. Then, the One-Touch Connection button LEDs turn off, the Status LED starts flashing blue slowly, and the Home screen is displayed.

• When the power is turned off, the Power LED turns

off.

24 Operating Manual Document Version 2010-10

Screen Display

Home Screen (Idle Screen)

Displayed when the power is turned on. Also displayed when the [Home] button is pressed on the KX-VC500 or on the remote control.

Preparation

Main Video Camera Image

Displays the video from the main video camera.

Unit Information

Displays the KX-VC500’s name, IP address, maximum bandwidth and encryption status.

Group/Site

Displays the name/group name assigned to One-Touch Connection number 1 through 5. If the name is too long to display, it will be shortened and ended with

Remote Control ID

Displays the remote control ID of the KX-VC500 when it is set. (Page 68)

Guide

Displays operations you can perform with the remote control.

Status Indication

The status of the KX-VC500 is displayed with an icon.

Icon Status

Microphone is muted.

LAN cable or peripheral connection error (no connection, device error, etc.).

Note

"...".

• If the MIC detection setting has been disabled through system settings

(Page 64), the icon will not be displayed even if the Boundary Microphone is disconnected. However, if there are no connections, or there is a device error in other devices such as the LAN cable, the icon will be displayed.

Document Version 2010-10 Operating Manual 25

Preparation

Menu Screen (Idle Screen)

Displayed when [Menu] is pressed on the remote control. Displays operations you can perform and settings you can change.

Main Video Camera Image

Displays the video from the main video camera.

Unit Information

Displays the KX-VC500’s name, IP address, maximum bandwidth and encryption status.

Guide

Displays operations you can perform with the remote control when performing features or changing settings.

Menu List

Displays the various functions you can use and settings available to change.

Status Indication

The status of the KX-VC500 is displayed with an icon. (

Page 25)

26 Operating Manual Document Version 2010-10

Video Conference Call Screen

A CB

Other party’s information

When registered in the contact list: The other party’s name/group name is displayed. When not registered in the contact list: The other party’

Network Status Indication

This icon congestion. The main color of the icon is as follows: Red (network is very congested) Yellow (network is congested) Blue (normal status) When the network returns to normal, the icon disappears after turning blue.

is displayed when the network is busy. The icon can be used as a measure for indicating network

Preparation

s IP address is displayed.

Note

Video Image

Displays the other party’s video, your own video, or video from the secondary video input such as a computer display or a sub video camera. (

Subscreen

Depending on the screen layout, your own video or the other party’s video is displayed here. ( Page 40, Page 42)

Duration

Displays the duration of the current video conference call.

Guide

Displays operations you can perform with the remote control.

Status Indication

The status of the KX-VC500 is displayed with an icon. (Page 25)

Note

• Pressing [Full Screen

• If the red icon is displayed continuously, contact your network administrator.

• During multiple

your own image. Also, the icon is not displayed when the video conference call screen is not visible due to a layout change.

and guide displays. However, the network status indication will not be hidden.

party video conference calls, the icon is displayed on each site screen, but not on

Page 49, Page 52)

Page 39,

] on the remote control will hide or unhide the other party’s information, duration,

Document Version 2010-10 Operating Manual 27

1234

Starting a Video Conference

Making a Video Conference Call

You can make a video conference call using one of the following methods.

Note

• During a video conference call, you cannot perform the following operations: – Pressing [Menu] to display the Menu screen. – Pressing [Contact] to display the contact list screen.

• Make sure that peripheral devices (e.g., display, main video camera) are turned on.

• If

called party does not answer a video conference call within approximately 60 seconds, the call will

be terminated automatically.

• 2-party/3-party/4-party video conference calls can be made using the outgoing call history.

• Only 2-party video conference calls can be made using the incoming call history.

• You cannot add parties to an existing video conference call.

• During a 3-party/4-party video conference call, even if only one party ends the video conference call,

the rest of the parties will also be disconnected.

• A video conference call will start with only the parties that answered the call. For example, if only one

party answers a 4-party video conference call, the video conference call will start as a 2-party video conference call.

Calling Using Speed Dial (2-party Conference/3-party Conference/ 4-party Conference)

Note

• To call using speed dial, you need to have a speed dial number programmed in "Speed Dial" in the

contact list. (Page 58)

Calling from the Home Screen (Operation with the Main Unit)

1 Press [Home].

• The Home screen is displayed.

2 Press [One-Touch Connection]

• The LED for the One-Touch Connection number

you pressed lights up.

• The information registered to the selected

One-Touch Connection number is displayed.

(1 to 5).

3 Press [Start] to start the call.

28 Operating Manual Document Version 2010-10

Starting a Video Conference

4 When you want to end the call, press [End].

• The Home screen is displayed.

Calling from the Home Screen (Operation with the Remote Control)

1 Press [Home].

• The Home screen is displayed.

2 With the dial keys, enter a One-Touch Connection number

(1 to 5).

• The information registered in the selected One-Touch

Connection number is displayed.

3 Press [Start] to start the call.

• You can also start the call pressing [Enter].

4 When you want to end the call, press [End].

• The Home screen is displayed.

Document Version 2010-10 Operating Manual 29

Starting a Video Conference

Calling from the Menu Screen (Operation with the Remote Control)

Note

• From the Menu screen, you can make a video conference call using up to 99 speed dial numbers (1

to 99). (From the Home screen, you can make a video conference call using up to 5 One-Touch Connection numbers [1

1 Press [Menu].

• The Menu screen is displayed.

Select "Contact List" using [

• The contact list screen is displayed.

Note

• If you press [G], the contact list modification

screen will be displayed and the entry can be modified. (Page 59)

to 5].)

][ ] and press [Enter].

3 Press

[Y].

• The speed dial screen is displayed. Entries are

displayed in speed dial number order.

4 With the dial keys, enter a speed dial number (1 to 99).

5 Press [Start] to start the call.

6 When you want to end the call, press [End].

• The Home screen is displayed.

30 Operating Manual Document Version 2010-10

+ 68 hidden pages