Panasonic KX-VC1600, KX-VC1300, KX-VC1300SX, KX-VC1600SX User Manual
Model No.
KX-VC1300/KX-VC1600
User Manual
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-VC1300/KX-VC1600: Software File Version 4.20 or later
Document Version: 2015-08
In this manual, HD V
isual Communication is abbreviated as "HDVC".
In this manual, the suffix of each model number (e.g., KX-VCA001XX) is omitted unless necessary.
KX-VC1300SX/KX-VC1600SX
HD Visual Communication Unit
Display
Video
camera
Display
Intranet
Microphone
Microphone
Video
camera
Display
Display
Microphone
Video
camera
Computer
Internet
Router
NAT Traversal
Service
Router
Computer
Introduction
Introduction
Feature Highlights
Lifelike Video Conference Call
You can experience lifelike video conference calls with smooth, high-quality video and clear stereo*1 sound.
*1
If using 2 or more Digital Boundary Microphones, stereo output can be enabled through system settings (Page 110). When using
Boundary Microphones and an Analogue Boundary Microphone together, stereo output may be unavailable depending on the
Digital
connection configuration (Page 28, Page 30).
Home Electronics-style Remote Control Operation and Simple, Easy to
Understand Graphical User Interface
You can make settings and perform operations using familiar remote control operations and a simple, easy to
understand interface.
Stabilised Communication Quality
In periods of network congestion, automatic packet transmission rate quality control prevents packet loss to
maintain a video conference call’s image and sound quality. This allows video conference calls with stabilised
communication quality even over an Internet connection or mobile communication.
2 User Manual Document Version 2015-08
Dual stream (2 screens) compatible
Introduction
You can
at the same time to the other party.
You can view the other party and check shared data at the same time to hold more realistic and interactive
meetings.
send the image of your video camera and the image of your computer’s screen or a sub video camera
Dual network compatibility (KX-VC1600 only)
You can connect to different networks at the same time, such as your company’s internal network and the
Internet. This allows seamless connectivity with units both inside and outside of your company.
Multi-party connections
The KX-VC1300 has a built-in MCU and can establish multiple connections with a maximum of 4 parties. The
KX-VC1600 can establish multiple connections with a maximum of 6 parties standard, and is expandable to a
maximum of 10 parties. All devices have MCU functions built-in, allowing for flexible connectivity.
Note
• In this manual, 1 unit with a built-in MCU which connects to multiple sites simultaneously is referred
as to the "Main Site", and the sites connecting to the Main Site are referred to as
that establishes connections to multiple sites using a Profile Call (Page 50), or a site that adds a site
to the call during a 2-party video conference call with another site (Page 62) becomes the "Main
Site".
"Sub Sites". A site
Selectable Video Source
By connecting your computer or video camera to the unit, you can show your computer’s screen or video
camera image to video conference call participants
(Page 75).
Encrypted Communication
Packets sent for video conference calls can be encrypted to prevent packet leaks, tampering, or
eavesdropping.
KX-VC Series NAT Traversal Service
"KX-VC Series NAT Traversal Service" is a service that allows you to easily and affordably set up and operate
a communication environment for the HD Visual Communication Unit.
configuration is unnecessary, which allows even people who are not network administrators set up a
communication environment. Furthermore, you can assign the unit a unique number (Terminal ID), which
allows the unit to be called not by IP address, but with the unique 7-digit number. This means communication
can be initiated as if calling a telephone. Communication can also be encrypted, so that you can communicate
over the Internet safely and securely.
For details about KX-VC Series NAT Traversal Service, refer to the following web site:
*1*2*3
Also, complicated router
Document Version 2015-08 User Manual 3
Introduction
http://panasonic.net/psn/products/hdvc/nat_traversal/index.html
*1
This service may be unavailable depending on the country/area of use. For details, contact your dealer.
*2
This service may be unavailable depending on your router’s type or your Internet connection environment. For details, contact your
dealer.
*3
IPv6 addresses cannot be used.
Making Video Conference Calls via SIP Server
using a SIP server, you can establish video conference calls not just by IP address, but also by specifying
By
a SIP URI (SIP user name@SIP domain name) instead. If the other party uses the same SIP domain name
as you, you can make a video conference call by specifying only the SIP user name. For information about
supported SIP servers, contact your dealer.
Calling via an H.323 Gatekeeper
Going through an H.323 Gatekeeper allows communication of not just the IP address, by the H.323 extension
and the H.323 name as well. Contact your dealer regarding the gatekeepers that can be used.
Enhanced Features through the Use of Activation Keys
By using an activation key (sold separately), you can upgrade the features of the unit (Page 18). This allows
enrollment in the KX-VC Series NAT Traversal Service, and enables Mobile Connection and Multicast features.
If using the KX-VC1600, multiple connections can be made with up to 10 parties simultaneously.
Remote Video Camera Operation via Remote Control
You can move your own video camera up, down, left, and right as well as zoom in and out (Page 78). You
can also register up to 9 preset patterns of video camera direction and zoom level which allows you to easily
change the video camera’s direction and zoom level by selecting a preset (Page 81, Page 83). Additionally,
you can also use your remote control to control the other party’s video camera.
*1
To be able to control another party’s video camera, settings must be configured on the other party’s unit (Page 112).
*1
IPv6 Address
Communication can be made using IPv6 addresses. IPv6 addresses can also be used for SIP Servers and H.
323 Gatekeepers.
4 User Manual Document Version 2015-08
Introduction
Trademarks
• HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States and other
countries.
• Polycom
®
is a trademark owned by Polycom, Inc. in the US and other countries.
• Microsoft, Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
• Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
• All other trademarks identified herein are the property of their respective owners.
Licences
• THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC
VIDEO”) AND/OR
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE
AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM
• This product incorporates G.722.1 and G.722.1 Annex C licensed by Polycom
• This product incorporates Qt library licenced by Digia Plc. Please read "EULA" of system settings of this
product.
(ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
®
.
Open Source Software
Parts of this product use Open Source Software supplied based on the conditions of the Free Software
Foundation’s GPLs and/or LGPLs and other conditions. Relevant conditions apply to this software. Therefore,
please read license information about GPLs and LGPLs, and "License Info." of system settings of this product
before using this product. Also, some software parts of this product are licensed under the MOZILLA PUBLIC
LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who
contacts us at the contact information provided below, for a charge of no more than the cost of physically
distributing source code, a complete machine-readable copy of the corresponding source code and the
copyright notices covered under GPL, LGPL, and MPL. Please note that software licensed under GPL, LGPL,
and MPL is not under warranty.
Contact Information
http://www.panasonic.net/corporate/global_network/
Miscellaneous
About the Screen Shots and Illustrations in this Manual
The screen shots, illustrations and descriptions in this manual are based on using the KX-VC1600 (when used
with enhanced features). If you are using the KX-VC1300 or KX-VC1600 (without using the enhanced features),
please note that some displayed features will not be available for your model.
Copyright
The software used in this product uses source code from Radvision Ltd.
Document Version 2015-08 User Manual 5
Introduction
Portions of this software are © 1996-2012 RADVISION Ltd. All intellectual property rights in such portions of
the Software
and documentation are owned by RADVISION and are protected by United States copyright laws,
other applicable copyright laws and international treaty provisions. RADVISION and its suppliers retain all rights
not expressly granted.
6 User Manual Document Version 2015-08
Table of Contents
For Your Safety ......................................................................................11
For Your Safety ...............................................................................................................11
Before Operation ....................................................................................13
Notes about Operation ...................................................................................................13
Data Security ...................................................................................................................14
Privacy and Right of Publicity .......................................................................................14
Precaution ...............................................................................................15
Precaution ........................................................................................................................15
Preparation .............................................................................................17
Accessory/Optional Accessory Information ................................................................17
Optional Accessory ........................................................................................................17
Part Names and Usage ...................................................................................................19
Main Unit (Front) ............................................................................................................19
Main Unit (Back) .............................................................................................................20
Remote Control ..............................................................................................................22
LED Indication ................................................................................................................24
Screen Standby ..............................................................................................................24
Connection and Preparation ..........................................................................................26
Device and Network Connection ....................................................................................26
Connecting the Unit ........................................................................................................27
Network Configuration Example .....................................................................................34
Preparing the Remote Control ........................................................................................36
Turning the Power On/Off ..............................................................................................37
Screen Display ................................................................................................................38
Home Screen (Idle Screen) ............................................................................................38
Menu Screen (Idle Screen) ............................................................................................40
Video Conference Call Screen .......................................................................................41
Entering characters ........................................................................................................43
About IPv6 Addresses ....................................................................................................43
Initial Settings ..................................................................................................................44
Table of Contents
Starting a Video Conference .................................................................47
Making a Video Conference Call ....................................................................................47
Calling Using One-Touch Connection Numbers From the Home Screen ......................47
Calling from the Contact List (2-party Conference) ........................................................48
Calling Using Profile
Calling by Entering an Address Directly .........................................................................52
Calling from the Call History ...........................................................................................55
Answering a Video Conference Call ..............................................................................58
Connecting to an MCU ....................................................................................................60
(Multiple-party Video Conference Calls) .......................................50
During Video Conference Calls ............................................................62
Adding Parties to an Existing Video Conference Call
Disconnecting Parties During Video Conference Call .................................................64
Changing the Contents Sharing Method During Communication ..............................65
Changing the Screen Layout during a Video Conference Call ...................................66
Changing the Other Party’s Screen Display Layout ....................................................66
Changing the Setting of the Main Display (Main Site only) .........................................69
Changing the Site Name Display (Main Site only) .......................................................70
Document Version 2015-08 User Manual 7
(Except Sub Sites) ................62
Table of Contents
Changing the Audio Settings for Other Parties (Main Site only) ................................70
Adjusting the Volume .....................................................................................................71
Muting the Microphone ...................................................................................................72
Reducing Microphone Noise ..........................................................................................74
Displaying a Computer’s Screen and the Sub Video Camera’s Image ..
Controlling a Video Camera ..................................................................78
Controlling a Video Camera ...........................................................................................78
Registering a Preset .......................................................................................................81
Recalling a Registered Preset ........................................................................................83
Changing Video Camera Settings .................................................................................84
Displaying the Connection Status ........................................................89
Displaying the Connection Status .................................................................................89
Displaying Unit Information ...........................................................................................90
Contacts and Settings ...........................................................................91
Adding Contacts to the Contact List .............................................................................91
Registering a New Contact .............................................................................................91
Editing Contact Information ............................................................................................92
Deleting a Contact ..........................................................................................................92
Registering a Contact from the Call History ...................................................................93
Registering a Profile .......................................................................................................93
Registering a New Profile ...............................................................................................93
Editing Profile Information ..............................................................................................95
Deleting a Profile ............................................................................................................95
Making Local Site Settings .............................................................................................96
Registering a Local Site .................................................................................................96
Selecting a Local Site .....................................................................................................97
Deleting Local Site Information ......................................................................................97
Changing System Settings/Performing System Maintenance ....................................99
Setting the Unit Name ..................................................................................................102
Setting the Date and Time ............................................................................................102
Making Network Settings ..............................................................................................102
Making Connection Settings .........................................................................................105
Setting the MCU ...........................................................................................................107
Setting One-touch Connection Numbers ......................................................................109
Making Screen Standby Settings .................................................................................109
Making Sound Settings ................................................................................................109
Setting the MIC Position ...............................................................................................110
Making Remote Control Settings ..................................................................................112
Changing Video Camera Settings ................................................................................112
Making Language Settings ...........................................................................................113
Using Multicast .............................................................................................................113
Display Unit Information ...............................................................................................113
Checking Enhanced Features ......................................................................................114
Performing a Network Test ...........................................................................................114
Performing Self Diagnosis ............................................................................................114
Displaying the Licence Information ..............................................................................115
Displaying the End-User Licence Agreement ...............................................................115
Performing Remote Maintenance .................................................................................115
Making Administrator Menu Settings ..........................................................................116
Administrator Menu List ................................................................................................116
Making Administrator Password Settings .....................................................................120
Making Encryption Settings ..........................................................................................120
....................75
8 User Manual Document Version 2015-08
Table of Contents
Making Software Update Settings ................................................................................121
Making Connection Mode Settings ...............................................................................122
Making NAT Settings ....................................................................................................122
Making Call Type Settings ............................................................................................123
Making SIP Settings .....................................................................................................123
Making H.323 Settings .................................................................................................125
Making Codec Settings ................................................................................................126
Making Video Output Settings ......................................................................................127
Making Audio Input/Output Settings .............................................................................129
Making GUI Settings ....................................................................................................130
Making HDMI Settings ..................................................................................................130
Setting Shortcuts ..........................................................................................................131
Setting Local Site Selection ..........................................................................................131
Setting Multicast Tree ...................................................................................................131
Exporting Data ..............................................................................................................131
Importing Data ..............................................................................................................132
Activating Enhanced Features .....................................................................................133
Updating Software ........................................................................................................134
Initialising a Video Camera ...........................................................................................135
Performing System Initialisation ...................................................................................135
Using the KX-VC Series NAT Traversal Service ................................136
Using the KX-VC Series NAT Traversal Service .........................................................136
Preparations for Connections .......................................................................................136
KX-VC Series NAT Traversal Service Setup Procedure ..............................................136
Connect to the Internet .................................................................................................138
Obtain a Registration Key ............................................................................................138
To check the MPR ID (using the unit) ........................................................................138
To obtain a Registration Key (using a computer) ..
To display the Registration Key again (using a computer) ........................................140
....................................................139
Using Mobile Connection Enhanced Features ..................................144
Using Mobile Connection Enhanced Features ...........................................................144
Using Multicast .....................................................................................145
Using Multicast ..............................................................................................................145
About Multicast .............................................................................................................145
Multicast Operation ......................................................................................................146
Starting Multicast .......................................................................................................146
Ending the Multicast ..................................................................................................146
Handling of Trouble During a Multicast .....................................................................146
The Multicast Tree .........................................................................................................147
About the Network ........................................................................................................147
Setting the System ........................................................................................................148
Setting Multicast ...........................................................................................................148
Making Administrator Menu Settings ..........................................................................148
Registering the Multicast Tree ......................................................................................148
Starting a Multicast .......................................................................................................152
Starting a Multicast .......................................................................................................152
Starting a Multicast by Selecting the Multicast Target ..................................................152
Confirming the Transmission Status During a Multicast (Multicast Terminal) ..............154
Confirming the Transmission Status During a Multicast (Relay Terminal/Receiver
Terminal) ......................................................................................................................155
Miscellaneous .......................................................................................156
Document Version 2015-08 User Manual 9
Table of Contents
Changing the Remote Control Batteries .....................................................................156
Cleaning the Unit ...........................................................................................................157
Input ......................................................................................................158
Inputting Letters and Numbers ....................................................................................158
Additional Information .........................................................................171
Troubleshooting ............................................................................................................171
Basic Operation ............................................................................................................171
Audio ............................................................................................................................177
System Settings ...........................................................................................................178
If These Messages Appear ..........................................................................................179
Registration Page of KX-VC Series NAT Traversal Service ........................................185
KX-VC Series NAT Traversal Service for this Device ..................................................186
If a message from the KX-VC Series NAT Traversal Service is displayed ..................187
Specifications .......................................................................................189
System Specifications ..................................................................................................189
Index............................................................................................................192
10 User Manual Document Version 2015-08
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO
REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
For Your Safety
For Your Safety
For Your Safety
The lightning flash with arrowhead
symbol, within an equilateral triangle, is
intended to alert the user to the presence
of uninsulated "dangerous voltage" within
the product’s enclosure that may be of
sufficient
electric shock to persons.
The exclamation point within an
equilateral triangle is intended to alert the
user to the presence of important
operating and maintenance (servicing)
instructions in the literature
accompanying the appliance.
magnitude to constitute a risk of
CAUTION:
• Before attempting to connect or operate this
product, please read the label on the bottom.
• Be sure to use the specified type of batteries only.
• Ensure that batteries are installed with correct
polarity. Incorrectly installed batteries can burst or
leak, resulting in spillage or injuries.
• This product contains batteries. Replace only with
the same or equivalent type. Improper use or
replacement may cause overheating, rupture or
explosion
resulting
in injury or fire. Dispose of used
batteries according to the instructions of your local
solid waste officials and local regulations.
• When replacing the batteries for the remote control,
use R6 (AA) type dry cell.
For use only with power supply Panasonic,
PGLV1006.
Important Safety Instructions:
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
WARNING:
• The mains plug or an appliance coupler shall
remain readily operable.
• To prevent fire or electric shock hazard, do not
expose this apparatus to rain or moisture.
• The
apparatus
should not be exposed to dripping or
splashing and no objects filled with liquids, such as
vases, should be placed on the apparatus.
• All work related to the installation of this product
should be made by qualified service personnel or
system installers.
• The connections should comply with local electrical
code.
• Batteries (battery pack or batteries installed) shall
not be exposed to excessive heat such as sunshine,
fire or the like.
• This is a class A product. In a domestic environment
this product may cause radio interference in which
case the user may be required to take adequate
measures.
• This equipment is compliant with Class A of CISPR
32. In a residential environment this equipment may
cause radio interference.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install
in accordance with the manufacturer
’s
instructions.
8)
Do not install near any heat sources such as
radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce
heat.
9) Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit
from the apparatus.
10) Only use attachments/accessories specified
by the manufacturer.
11) Unplug this apparatus during lightning storms
or when unused for long periods of time.
Document Version 2015-08 User Manual 11
For Your Safety
12) Refer all servicing to qualified service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug is
damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does
not operate normally, or has been dropped.
12 User Manual Document Version 2015-08
Before Operation
Before Operation
Notes about Operation
Please pay
this device:
1. Please contact your dealer for installing,
upgrading, or repairing this device.
2. Do not forcefully hit or shake this device.
Dropping or bumping this device can damage or
break this device.
3. Do not place this device in a freezer or other
location where it is exposed to cold
temperatures.
Doing so may result in damage or malfunctions.
4. Place this device at least 2 m (6.5 ft) away from
radios, office equipment, microwave ovens, air
conditioning units, etc.
Noise from electronic devices can cause static and
interference in other devices.
5. Do not place this device in a location where it is
exposed to hydrogen sulfide, phosphorous,
ammonia, sulfur, carbon, acid, dirt, toxic gas,
etc.
Doing so may result in damage, and the usable
life-span of the device may decrease.
6. Do not apply insecticides or other volatile
liquids to the device, nor leave rubber bands or
vinyl objects on the device for extended periods
of time.
Doing so may result in alterations to the material or
paint peeling off the device.
attention to the following points when using
10. Avoid placing the device in areas with high
humidity, and exposing it to rain.
Neither the main unit nor the power plug is water
resistant.
11. The power outlet should be near the product
and easily accessible.
About the Operating Environment
This device
voice transmissions to improve clarity. After beginning
a video conference call, adjustments to the call
environment may not complete immediately, and as a
result voices may cut out or echo. In such cases, at the
beginning of the video conference call, be sure to speak
in turn with other parties.
includes a feature that automatically adjusts
About Moving the Device
Do not move this device while cords are still connected.
Doing so may result in damage to the cords.
Other
• The unit may not operate in the event of a power
failure.
• After unpacking the product, dispose of the power
plug cap and packing materials appropriately.
7. Do not bring cards with magnetic strips, such
as credit cards and telephone cards, near the
microphone.
Cards might become unusable.
8. Do not bring the device near items that emit
electromagnetic waves or that are magnetised
(high-frequency sewing machines, electric
welders, magnets, etc.).
Doing so may result in static noise or damage.
9. Keep the device at least 10 cm (4 in) away from
all walls.
If placed against a wall, the device may not be able
to ventilate properly, which may lead to a system
malfunction due to overheating.
Document Version 2015-08 User Manual 13
Before Operation
Data Security
We recommend observing the security precautions
described in this section, in order to prevent the
disclosure of sensitive information.
Panasonic is not responsible for any damages
caused by improper use of this device.
Preventing Data Loss
Keep a separate record of the encryption key and all
information stored in the contact list.
Preventing Data Disclosure
• Do not place this device in a location that can be
accessed or removed without authorisation.
• If important information is saved on this device,
store it in an appropriate location.
• Do not store sensitive personal information in the
unit.
• In the following situations, make a record of the
encryption key and the information stored in the
contact list and return the unit to the state it was in
when purchased.
– Before lending or disposing of the unit
– Before handing the unit over to a third party
– Before having the unit serviced
• Make sure the unit is serviced by only a certified
technician.
This device can register and store personal data (the
contact
order to prevent the disclosure of data stored on this
device, make sure to delete all data that is registered
and stored on this device prior to disposing of, lending,
or returning this device.
list, encryption key, connection history, etc.). In
Privacy and Right of Publicity
By
installing
for maintaining the privacy and usage rights of images
and other data (including sound picked up by the
microphone). Use this device accordingly.
• Privacy is generally said to be, "A legal guarantee
and right not to have the details of one’s personal
life unreasonably publicised, and the right to be able
to control information about oneself. In addition,
right of publicity is a right not to have a likeness of
one’s face or figure photographed and publicised
without consent".
• When Automatic Answer or Forced Answering is
set as an answer method for incoming calls,
transmission begins as soon as a video conference
call is received (Page 105). The receiver of the
video conference call will begin transmitting as soon
as the video conference call is received at any time,
from any caller. Please be aware when the
Automatic Answer feature or Forced Answering
feature is enabled, there is a risk that due to an
unexpected, automatically answered video
conference call, privacy rights may be violated or
sensitive information may be transmitted to
unauthorised parties.
and using this device, you are responsible
Preventing Data Disclosure over the
Network
• To ensure the security of private conversations,
only connect the unit to a secure network.
• To prevent unauthorised access, only connect the
unit to a network that is properly managed.
• Make sure all computers connected to the unit
employ up-to-date security measures.
• To prevent illegal access from the Internet, activate
a Firewall.
14 User Manual Document Version 2015-08
Precaution
Precaution
Precaution
For users in the United Kingdom
FOR YOUR SAFETY, PLEASE READ THE
FOLLOWING TEXT CAREFULLY.
This appliance is supplied with a moulded three-pin
plug for your safety and convenience. Should the
mains
fuse need to be replaced, please ensure that the
replacement fuse is of the same rating and that it is
approved by ASTA or BSI to BS1362.
Check for the ASTA mark
the body of the fuse.
If the plug contains a removable fuse cover, you must
ensure that
it is refitted when the fuse is replaced. If you
lose the fuse cover, the plug must not be used until a
replacement cover is obtained. A replacement fuse
cover can be purchased from your local Panasonic
dealer.
IF THE FITTED MOULDED PLUG IS UNSUITABLE
FOR THE AC OUTLET IN YOUR PREMISES, THEN
THE FUSE SHOULD BE REMOVED AND THE PLUG
CUT OFF AND DISPOSED OF SAFELY. THERE IS A
DANGER OF SEVERE ELECTRICAL SHOCK IF THE
CUT-OFF PLUG IS INSERTED INTO ANY 13 AMP
SOCKET.
How to replace the fuse: Open the fuse compartment
with a screwdriver and replace the fuse and fuse cover.
or the BSI mark on
For users in the European Union only
Disposal of Old Equipment and Batteries
Only for European Union and countries with
recycling systems
These symbols on the products, packaging,
and/or accompanying
used electrical and electronic products and
batteries must not be mixed with general
household waste.
For proper treatment, recovery and
recycling of old products and used batteries,
please take them to applicable collection
points in accordance with your national
legislation.
By disposing of them correctly, you will help
to save valuable resources and prevent any
potential negative effects on human health
and the environment.
For more information about collection and
recycling, please contact your local
municipality.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
For business users in the European
Union
If you wish to discard electrical and
electronic equipment, please contact your
dealer or supplier for further information.
Information on disposal in other
countries outside the European Union
These symbols are only valid in the
European Union.
items, please contact your local authorities
or dealer and ask for the correct method of
disposal.
documents mean that
If you wish to discard these
Note for the battery symbol
(bottom symbol)
This symbol might be used in combination
with a chemical symbol. In this case it
complies with the requirement set by the
Directive for the chemical involved.
Document Version 2015-08 User Manual 15
Model No.
Serial No.
Precaution
For users in Taiwan only
Notice
• This product
When disposing of the product, the battery must
be removed. Contact your dealer for details.
Direct current symbol
Alternating current symbol
We declare under our sole responsibility that the
product to which this declaration relates is in
conformity with the standards or other normative
documents following the provisions of Directives
2006/95/EC and 2004/108/EC.
contains a CR coin lithium battery.
For Malaysia Battery Regulation
Panasonic Malaysia Sdn. Bhd.
Lot 10, Jalan 13/2, 46200 Petaling Jaya, Selangor
Darul Ehsan, Malaysia
For users in Germany only
• Machine Noise Information Ordinance, 3rd
highest sound pressure level is 70 dB
GPSGV:
(A) or less according to EN ISO 7779.
The
• This equipment is not for use at video display work
stations according to BildscharbV.
For Canada
CAN ICES-3(A)/NMB-3(A)
For U.S.A.
This product contains a CR Coin Cell Lithium Battery
which contains Perchlorate Material - special handling
may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate/
FCC Note: This equipment has been tested and found
to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful
a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a
residential area is likely to cause harmful interference
in which case the user will be required to correct the
interference at his own expense.
FCC Caution: To assure continued compliance,
(example - use only shielded interface cables when
connecting to other devices). Any changes or
modifications not expressly approved by the party
responsible for compliance could void the user’s
authority to operate this equipment.
The model number and serial number of this product
may be found on the surface of the unit. You should note
the model number and serial number of this unit in the
space provided and retain this book as a permanent
record of your purchase to aid identification in the event
of theft.
Disposal may be regulated in your community due to
environmental considerations. For disposal or recycling
information, please visit Panasonic website: http://
www.panasonic.com/environmental or call
1-888-769-0149.
interference when the equipment is operated in
16 User Manual Document Version 2015-08
Preparation
Preparation
Accessory/Optional Accessory Information
The following accessories are included:
Included Accessories
Accessories Quantity
AC adaptor (Part No.: PGLV1006) 1
Power cord Depends on country/area
Remote control (Part No.: N2QAYB001001) 1
Batteries (R6 [AA] dry cell) 2
Note
• The number and type of power cords may vary depending on the country/area of use. Please use
whichever is appropriate for the country/area.
Optional Accessory
The following products are available as optional accessories.
Proprietary main video camera
Proprietary main video camera
12x optical/10x digital zoom
Pan/tilt function supported
Model No.: GP-VD151 Model No.: GP-VD131
Proprietary main video camera
3x optical/4x digital zoom
Pan/tilt function supported
Document Version 2015-08 User Manual 17
Preparation
Boundary Microphone
Boundary Microphone
(Digital Interface Type)
(Proprietary cable included.
Cable length: approx. 8.5 m [28 ft])
Model No.: KX-VCA001 Model No.: KX-VCA002
Activation Keys
You can
"Activating Enhanced Features" (Page 133).
enhance the following types of features with an activation key. For details about the settings, refer to
Model No. Product Name
KX-VCS701
Activation Key Card
(NAT Traversal 1 Year)
Boundary Microphone
(Analogue Interface Type)
(Proprietary cable included.
Cable length: approx. 7 m [23 ft])
Activation
Key Type
NAT
Traversal 1
Year
Target Model Description
KX-VC1300
KX-VC1600
Extends the service
period of KX-VC
Series NAT
Service.
Traversal
KX-VCS703
KX-VCS304
KX-VCS302
KX-VCS351
Activation Key Card
(NAT
Traversal
Activation Key Card (4
Point Built-in MCU)
Activation Key Card
(Multicast)
Activation Key (Mobile
Connection)
3 Years)
NAT
Traversal 3
Years
4 Point
Built-in MCU
Multicast
Mobile
Connection
KX-VC1300
KX-VC1600
KX-VC1600
KX-VC1300
KX-VC1600
KX-VC1300
KX-VC1600
Extends the service
period of KX-VC
Series NAT Traversal
Service.
Enables the feature
for making
multiple-party video
conference calls with
10 parties, rather
than the default
maximum of 6
parties.
Enables the multicast
feature.
Connects to a mobile
device in IP Mode.
18 User Manual Document Version 2015-08
Part Names and Usage
A B
D E
C
Main Unit (Front)
Power LED
Shows the power status. The LED is green or red when power is being supplied from the AC adapter, and
off when power is not being supplied.
Remote Control Signal Receiver
Receives Remote Control signals. The maximum range of reception is approximately 8 m (26.2 ft) from
front of the unit, and approximately 3 m (9.8 ft) from 20° on each side, total 40°.
Headset Input-Output Terminal
Used to connect a headset to the unit (Page 31).
Preparation
Note
• If a headset is connected, audio from the other party can be heard through the headset. Audio is
not played through the display or speakers.
• If a headset is connected, how audio is sent to the other party differs depending on the type of
devices connected as follows:
Connected Device Audio Sent to Other Party
Boundary Microphone Audio is picked up only by the headset microphone. Audio
is not picked up by the Boundary Microphones.
General-purpose microphone Both the general-purpose microphones and the headset
microphone pick up audio.
Boundary Microphone and
general-purpose microphone
Power button
Turns the power on and off (Page 37
Status LED
Shows the operational status of the unit (Page 24).
).
Both the general-purpose microphones and the headset
microphone pick up audio. The Boundary Microphones do
not pick up audio.
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A B C D F
K M TON P Q R S U
E G H I J
L
A B C D F
K M TON P Q R
E G I J
U
Preparation
Main Unit (Back)
KX-VC1600
KX-VC1300
Camera Control terminal
Not used.
RS-232C terminal
Normally not used. Used to connect a computer for maintenance.
USB jack (Page 131, Page 134)
Used to connect a USB memory device for saving the operation log and for updating the software.
MIC (Digital) jack (Page 27)
Used to connect the Digital Boundary Microphone (optional) (Page
MIC (Analog) jack (Page 27)
Used to connect the Analogue Boundary Microphone (optional) (Page
Audio In L/R jack (Page 28)
Used to connect general-purpose microphones
Audio Out L/R jack
Used to
without an HDMI terminal for audio output (Page 33).
Component terminal (KX-VC1600 only) (Page 33)
Used to connect to the display with a component video cable.
Functional Earth terminal
Used to connect an earthing wire for when there is a lot of noise over the connection.
Video Switch
Used to set the unit’s video frequency. Sets the unit
device.
LAN1 jack (Page 28)
Connect a LAN cable.
LAN2 jack (KX-VC1600 only) (Page 28)
Connect a LAN cable (Used when connecting to a network other than LAN1).
RGB terminal (Page 31)
Used to connect a computer for sending screens to participants.
connect an amplifier or active speaker (Page 32). Also used to connect the speakers of a display
(not for the Boundary Microphone).
’s video frequency to be the same as the connected
18).
18).
20 User Manual Document Version 2015-08
Preparation
HDMI terminal (Page 31)
Used to connect a computer for sending screens to participants.
Sub Camera terminal (Page 31)
Used to connect a second, sub video camera with an HDMI cable for sharing video contents apart from
the main video camera.
Main Camera terminal (Page 27)
Connect the main video camera with an HDMI cable.
HDMI1 terminal (Page 27)
Used to connect to the display with an HDMI cable.
HDMI2 terminal (Page 27)
Used to connect to the display with an HDMI cable. Settings are required to use the HDMI2 terminal
(Page 127).
HDMI3 terminal (KX-VC1600 only) (Page 27)
Used to
connect to the display or a video recorder with an HDMI cable. Used to switch the displayed image
between your image and recorded video.
DC IN (Page 28)
Connect the AC adaptor’s DC cord.
Hook
Used to prevent the DC IN connection from becoming unplugged.
Document Version 2015-08 User Manual 21
A
B
C
E
H
I
J
D
K
L
M
N
O
P
Q
R
S
T
G
F
Preparation
Remote Control
Press to enter screen standby mode (Page 24). The power of the unit can be turned on/off by pressing
and holding (for 1 second). During communication, the power of the main unit cannot be turned off.
Press to show your computer’s screen
When not on a video conference call, the computer screen is shown on your display only (Page 75).
Press to display the Menu screen (Page 40).
Press to show the sub video camera’s images on your and the other party’s display during a video
conference call.
display only (Page 75).
Press to display the Home screen (Page 38).
Press to move the cursor, control the PT (Pan/Tilt) of a video camera, and select items.
Press to make or manually answer video conference calls (Page 47, Page 58).
Press to select the feature assigned to each colour. Available features are displayed in the guide area
(Page 39).
Press to adjust the volume during a video conference call. Press [+] to increase and [–] to decrease the
volume (Page 71).
Press to mute the microphone during a video conference call, so that the other party cannot hear your
voice (Page 72).
Press to dial or perform settings where inputting digits/characters is required (Page 158).
Press to display the connection status of the network and peripheral devices (Page 89).
Press to show/hide on-screen information, such as the guide area, on the Home screen and the video
conference call screen
Press to change the layout of the screen during a video conference call (Page 66).
Press to return to the main video camera after showing images from a computer or sub video camera
(Page 75).
When not on a video conference call, the sub video camera’s images are shown on your
(Page 41).
on your and the other party’s display during a video conference call.
22 User Manual Document Version 2015-08
Preparation
Press to return to the previous screen.
Press to confirm the selected item or entered information.
Press to end a video conference call.
Press to display the camera control screen (Page 79).
Press for zoom control (zoom in/out) of the video camera either at your end or the other party’s end
(Page 78).
Document Version 2015-08 User Manual 23
Preparation
LED Indication
LEDs indicate the operational status of the unit, as follows:
Power
LED
Off
Red on
Green
flashing
Red
flashing
Green on
Green on
Green on
Green on
Green on
Green on
Status LED Status
Off
Off
Blue flashing
Off
Blue flashing
Blue on
Yellow on
Red on
Red flashing
Off
• AC power: OFF (Without power supplied
from the AC adapter)
• AC power: ON (Power button: OFF)
• Starting up
• A hardware fault has occurred.
• Startup state
• Idle state
• In a video conference call
• Self diagnosis is being performed.
• An error has occurred.
• Maintenance is being performed.
• Software update in progress
• A serious error has occurred.
• In screen standby mode
Screen Standby
When there
minutes (default), or when the remote control’s [STANDBY] button is pressed, the unit enters screen standby
mode. Video out to the display is suspended and the status LED turns off.
Screen standby mode ends when the remote control is operated, or when a video conference call is received.
Notice
• If screen standby mode ends and no image is visible, check to see if the display or video camera’s
Note
• You can change the length of time until the unit enters screen standby mode (Page 109).
• The unit will not enter screen standby mode while displaying a computer’s screen or a sub video
• When the remote control is operated and screen standby mode ends, the Home screen will be
• If
• If screen standby mode begins while editing information in the contact list or other screen, any unsaved
is no video conference call transmission, and the remote control is not operated for more than 10
power
saving settings.
camera’s image, even if the remote control is not operated for a period of time.
displayed.
performed in that case.
changes will be lost.
saving settings are enabled. Check each device’s manual for more information about its power
a button is pressed on the remote control to end screen standby mode, that button’s operation is not
24 User Manual Document Version 2015-08
Preparation
• It takes about 7 seconds to return from screen standby mode. (The length of time may vary depending
on the type of display you are using.)
Document Version 2015-08 User Manual 25
Preparation
Connection and Preparation
Device and
In addition to the unit, you will need a video camera, a
display, a microphone (Boundary Microphone or
general-purpose microphone) and connection cables
for visual communication.
Apart from the Boundary Microphone, the other devices
must meet the following conditions:
Device Condition
Video
Camera
Display
Generalpurpose
microphone
*1
Network Connection
HDMI output required (resolution:
1080p/1080i/720p)
HDMI/component input required
Make sure that the video
frequencies of the unit and display
match.
Line level output required (In
microphone level output,
microphone amplifier also required)
case
of
Stereo pin plug cable (for connecting a
general-purpose microphone/amplifier/active
speaker/display [without
speakers]):
RCA plug
an HDMI terminal and with
Network Environment
When using the unit over the Internet, a broadband
connection is required.
*1
If displays are connected using both the HDMI terminal and
Component terminal, connect to displays that have the same
resolution (Page 128).
Cables
Prepare the following commercially available cables:
HDMI cable:
Category 2 (high speed) recommended
Note
• Use cables with the HDMI logo (certified
HDMI cables) for HDMI connection. Using
non-certified cables may adversely affect
operation. Use HDMI cables with secure
connectors.
LAN cable:
100BASE-TX (full duplex)
Category 5 or greater
VGA cable (for computer connection when using
the secondary video source):
15-pin mini D
Note
• Ensure that
-Sub
the cables match the sockets of
both the unit and your computer.
26 User Manual Document Version 2015-08
E
D
C
A
B
G
To each
device
To each
device
To a display
To an AC outlet
To a general - purpose
microphone
F
To a router
Preparation
Connecting the Unit
This section describes how to connect the main video
camera, display, microphone, LAN cable, AC adaptor
and power cord.
Notice
• Use only the included power cord.
Note
• Make sure to read the instruction manuals for
all devices being connected.
1. Connect the main video camera.
• Connect the main video camera to the Main
Camera terminal on the back of the unit using
an HDMI cable (A).
2. Connect the display.
• Connect the display to the HDMI 1-3 terminals
on the back of the unit using an HDMI cable
(B).
Note
• The HDMI3
switches between output of your own image
and recorded images. When recording,
connect the recording device to the HDMI3
terminal, and set the output to that for
recording (Page 128).
terminal on the back of the unit
• If your display is not compatible with HDMI,
use a component cable. Since sound
signals are not transmitted when using a
component cable, connect an amplifier/
active speaker, or use the display’s
speakers.
• If "game mode" can be selected in the
display’s settings, set "game mode". It may
improve voice delay.
3. Connect a microphone.
Digital Boundary Microphone (optional)
Connect the Digital Boundary Microphone to the
MIC (Digital) jack on the back of the unit using the
proprietary cable (C).
• Use only the included cable.
• Push and turn the connector of the proprietary
cable until it clicks. If the connector does not
click, try reconnecting the cable with the top and
bottom of the connector reversed.
Analogue Boundary Microphone (optional)
Connect the Analogue Boundary Microphone to the
MIC (Analog) jack on the back of the unit using the
proprietary cable (D).
• Use only the included cable.
• Ensure that the arrow on the connector of the
proprietary cable is facing up when you insert
Document Version 2015-08 User Manual 27
Preparation
the cable. When you disconnect the cable, grip
the connector securely and pull it out.
General-purpose microphone
Connect the
the back of the unit using the stereo pin plug cable
(E) after amplifying the signal to line level using a
device such as a microphone amplifier.
microphone to the Audio In L/R jack on
• Connect the microphone correctly, as follows:
– Left channel ® L
– Right channel ® R
Note
• When connecting both the Boundary
Microphone and a general-purpose
microphone,
simultaneously.
both microphones can be used
• When connecting a headset, refer to
"Headset Connection (Page 31)".
4. Connect to the network.
• Connect a hub/router to the LAN jack on the
back of the unit using a category 5 or greater
LAN cable (F).
System Layout Examples
Display and Main Video Camera
Place the display and main video camera at the same
side of the room.
Note
• Set the hub/router to Auto Negotiation
mode.
• Do not connect to a hub/router set to Half
Duplex.
• For more details about routers and DCEs,
refer to
the documentation for each device.
5. Connect the power cord to the AC adaptor.
• Use only the power cord included with the unit.
6. Insert the AC adaptor’s DC cord (G) into the DC IN
terminal on the back of the unit.
• Use only the AC adaptor included with the unit.
• Wrap the DC cord around the hook to prevent it
from being disconnected.
7. Plug in the power cord into the power outlet.
• Choose an outlet that is convenient for
plugging/unplugging.
Note
• If you use speakers, refer to "Amplifier/Active
Speaker Connection" (Page 32).
Digital Boundary Microphones
Up to 4 Digital Boundary Microphones can be
connected
for input and output on the Boundary Microphones.
Also, an Analogue Boundary Microphone and
general-purpose microphones can be used
simultaneously.
Note
in cascade. There are no separate terminals
• Make sure that the microphones are placed at
least 1 m (3.3 ft) away from the display and
speakers.
28 User Manual Document Version 2015-08
Display
Microphone
4 m
(13.1 ft)
4 m
(13.1 ft)
Microphone
Display
4 m
(13.1 ft)
Microphone
Microphone
Microphone
Microphone
4 m
(13.1 ft)
4 m
(13.1 ft)
4 m
(13.1 ft)
Display
Preparation
• Do not connect more than 4 Digital Boundary
Microphones. Doing so will cause all Digital
Boundary Microphones to stop working. If an
Analogue Boundary Microphone is also
connected, all audio input from the Analogue
Boundary Microphone will also stop working.
• If both of the following conditions are met, the
output sent to the other party will be stereo;
otherwise, monaural:
– The
bandwidth
is higher than approximately
1.8 Mbps in a 2-party video conference call
with the HD Visual Communication Unit.
– The MIC position is set automatically or
manually to collect a sound in stereo.
• If a headset is connected, audio from the
headset microphone is given priority, and audio
from Digital Boundary Microphones is no longer
picked up.
The range of each microphone (the radius of the circle
with a microphone at the centre) varies according to the
level of surrounding and the number of microphones
being used. Place microphones accordingly, referring
to the following table.
Layout examples (a regular room)
(the grey circle indicates the microphone’s range):
Noise
level/
Micro–
phone
1
2
3
4
A quiet
room (40
dBsplA)
approx.
3 m
(approx.
9.8 ft)
approx.
2.8 m
(approx.
9.2 ft)
approx.
2.3 m
(approx.
7.5 ft)
approx.
2 m
(approx.
6.5 ft)
A regular
room (45
dBsplA)
approx.
2.2 m
(approx.
7.2 ft)
approx.
1.5 m
(approx.
4.9 ft)
approx.
1.3 m
(approx.
4.3 ft)
approx.
1.1 m
(approx.
3.6 ft)
A noisy
room (50
dBsplA)
approx.
1.2 m
(approx.
3.9 ft)
approx.
1 m
(approx.
3.3 ft)
—
—
Document Version 2015-08 User Manual 29
Microphone Microphone
Microphone Microphone
4 m
(13.1 ft)
4 m
(13.1 ft)
4 m
(13.1 ft)
4 m
(13.1 ft)
Display
Display
Microphone
Microphone
Microphone
Approx.
Approx.
6060°
Approx.
60°
2 m (6.5 ft)
Preparation
Analogue Boundary Microphones
You can connect 1 Analogue Boundary Microphone.
Together with Digital Boundary Microphones, up to 5
boundary microphones can be connected.
Noise
level/
Micro–
phone
1
A quiet
room
(40
dBsplA)
approx.
2 m
(approx.
6.5 ft)
A regular
room
(45
dBsplA)
approx.
1.5 m
(approx.
4.9 ft)
A noisy
room
(50
dBsplA)
approx.
1 m
(approx.
3.3 ft)
Layout examples (a regular room)
(the grey circle indicates the microphone’s range):
About 60° around the connector side is outside the
microphone
’s range.
Note
• Make sure that the microphone is placed at
least 1 m (3.3 ft) away from the display and
speakers.
• Make sure that the microphone is placed with
its connector facing the display.
• If both of the following conditions are met, the
output sent to the other party will be stereo;
otherwise, monaural:
– The
bandwidth
1.8 Mbps in a 2-party video conference call
with the HD Visual Communication Unit.
– You are not using Digital Boundary
Microphones and an Analogue Boundary
Microphone together.
• If a headset is connected, audio from the
headset microphone is given priority, and audio
from Analogue Boundary Microphones is no
longer picked up.
The range of the microphone (the radius of the circle
with a microphone at the centre) varies according to the
level of surrounding noise. Place the microphone
accordingly, referring to the following table.
is higher than approximately
30 User Manual Document Version 2015-08
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