Panasonic KX-TGW420 Owner's Manual
Operating Instructions
4-Line Phone Home Office | Small Business
Base Station Phone
Model No.
KX-TGW420
Before initial use, see “Getting Started” on
page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future
reference.
Consulte “Guía Rápida Española”, página 37.
For assistance, visit our Web site: http://shop.panasonic.com/support for customers in the
U.S.A.
Please register your product: http://shop.panasonic.com/support
TGW420_(en)_OI_1226_ver06.pdf 1 2019/12/26 13:15:31
Introduction
Accessory information ........................................3
System capabilities .............................................4
Graphical
symbols for use on equipment and their
descriptions .........................................................5
Important Information
For your safety ....................................................6
Important safety instructions ...............................6
For best performance .........................................7
Other information ................................................7
Specifications ......................................................7
Getting Started
Setting up ............................................................8
Controls ............................................................10
Indicators ..........................................................10
Language setting ..............................................11
Date and time ...................................................11
Recording your greeting message ....................11
Other settings ...................................................11
Registering a unit ..............................................12
Making/Answering Calls
Making calls ......................................................13
Answering calls .................................................13
Do Not Disturb mode ........................................13
Useful features during a call .............................14
Intercom
Intercom ............................................................16
Phonebook
Phonebook ........................................................17
Speed dial .........................................................17
Programming
Menu list ...........................................................19
Music on hold ....................................................22
Other programming ...........................................22
Caller ID Service
Using Caller ID service .....................................24
Caller list ...........................................................24
Answering System
Answering system .............................................26
Turning the answering system on/off ................26
Greeting message ............................................26
Listening to messages ......................................27
Recording a memo message ............................27
Remote operation .............................................27
Answering system settings ...............................28
Digital Receptionist
Digital receptionist ............................................30
Useful Information
Voicemail service ..............................................32
Wall mounting ...................................................32
Troubleshooting ................................................32
FCC and other information ...............................35
Guía Rápida Española
Guía Rápida Española
......................................37
Appendix
Customer services ............................................41
Limited Warranty (ONLY FOR U.S.A.) .............42
Index
Index..................................................................44
2
Table of Contents
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Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
A AC adaptor/PNLV254-0Z 1
B 4-wire telephone line cord/PQJA10088Z 4
C Desk stand/PNKL1080Z1 1
D Corded handset/PNLXU1017Z 1
E Corded handset cord/PQJA212V 1
F Audio cable/PNJA1214Z 1
A B C D E F
Additional/replacement accessories
P
lease contact your nearest Panasonic dealer for sales information (page 41).
Accessory item Model number/Specifications
Headset KX-TCA430
Other information
R D
esign and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Expanding your phone system
Desk phone (Optional): KX-TGWA40/Cordless handset (Optional): KX-TGWA41
You can expand your phone system by registering optional
d
esk phones and cordless handsets (9 max.) to a single
base unit.
R To order, please visit
http://shop.panasonic.com/support
KX-TGWA40
KX-TGWA41
For assistance, please visit http://shop.panasonic.com/support
3
Introduction
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System capabilities
T
he unit can accommodate up to 4 external telephone lines and the following operations are available at
the same time.
How many units can be in use at one time?
Our DECT system only support 5 desk phones/cordless handsets being used at the same time.
n Example 1:
Ext01: External call on line 1.
Ext02: External call on line 2.
Ext03: External call on line 3.
Ext04: External call on line 4.
Base unit and Ext05: Intercom call.
Intercom callExternal call
on line 1.
Base unit
Ext05Ext01
External call
on line 2.
Ext02
External call
on line 3.
Ext03
External call
on line 4.
Ext04
n E
xample 2:
Ext01: Conference call with line 1 and line 2.
Ext02: Conference call with line 3 and line 4.
Ext03 and Ext04: Intercom call
Base unit and Ext05: Intercom call
Intercom callConference call
on line 1 and
line 2.
Conference call
on line 3 and
line 4.
Intercom call
Base unit
Ext05Ext01
Ext02 Ext03 Ext04
Note:
R T
he maximum operating number may decrease, depending on the state of usage, for example, when
the answering system is taking a call.
4
For assistance, please visit http://shop.panasonic.com/support
Introduction
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Graphical symbols for use on equipment and their
d
escriptions
Symbol Explanation Symbol Explanation
Alternating current (A.C.) Class P
equipment (equipment
in which protection against
electric shock relies on Double
Insulation or Reinforced
Insulation)
Direct current (D.C.) “ON” (power)
Protective earth “OFF” (power)
Protective bonding earth Stand-by (power)
Functional earth “ON”/“OFF” (power; push-push)
For indoor use only Caution, risk of electric shock
For assistance, please visit http://shop.panasonic.com/support
5
Introduction
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For your safety
T
o prevent severe injury and loss of life/property, read this
section carefully before using the product to ensure
proper and safe operation of your product.
WARNING
Power connection
R U
se only the power source marked on the product.
R Do not overload power outlets and extension cords.
This can result in the risk of fire or electric shock.
R Completely insert the AC adaptor/power plug into the
power outlet. Failure to do so may cause electric shock
and/or excessive heat resulting in a fire.
R Regularly remove any dust, etc. from the AC adaptor/
power plug by pulling it from the power outlet, then
wiping with a dry cloth. Accumulated dust may cause
an insulation defect from moisture, etc. resulting in a
fire.
R Unplug the product from power outlets if it emits
smoke, an abnormal smell, or makes an unusual noise.
These conditions can cause fire or electric shock.
Confirm that smoke has stopped emitting and contact
us at http://shop.panasonic.com/support
R Unplug from power outlets and never touch the inside
of the product if its casing has been broken open.
R Never touch the plug with wet hands. Danger of
electric shock exists.
Installation
R T
o prevent the risk of fire or electrical shock, do not
expose the product to rain or any type of moisture.
R Do not place or use this product near automatically
controlled devices such as automatic doors and fire
alarms. Radio waves emitted from this product may
cause such devices to malfunction resulting in an
accident.
R Do not allow the AC adaptor or telephone line cord to
be excessively pulled, bent or placed under heavy
objects.
Operating safeguards
R U
nplug the product from power outlets before cleaning.
Do not use liquid or aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers, etc.) onto
the telephone line cord plug, or allow it to become wet
at all. This may cause a fire. If the telephone line cord
plug becomes wet, immediately pull it from the
telephone wall jack, and do not use.
R Do not excessively pull the corded handset cord from
the base unit. This may cause the base unit to fall,
resulting in injury.
Medical
R C
onsult the manufacturer of any personal medical
devices, such as pacemakers or hearing aids, to
determine if they are adequately shielded from external
RF (radio frequency) energy. (The product operates in
the frequency range of 1.92 GHz to 1.93 GHz, and the
R
F transmission power is 112 mW (max.).)
R Do not use the product in health care facilities if any
regulations posted in the area instruct you not to do so.
Hospitals or health care facilities may be using
equipment that could be sensitive to external RF
energy.
CAUTION
Installation and location
R N
ever install telephone wiring during an electrical
storm.
R Never install telephone line jacks in wet locations
unless the jack is specifically designed for wet
locations.
R Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
R Use caution when installing or modifying telephone
lines.
R The AC adaptor is used as the main disconnect device.
Ensure that the AC outlet is installed near the product
and is easily accessible.
R This product is unable to make calls when:
– the handset batteries need recharging or have failed.
– there is a power failure.
Note when using Alkaline batteries for power back-up
R The batteries should be used correctly, otherwise the
unit may be damaged due to battery leakage.
R Do not charge, short-circuit, disassemble, or heat the
batteries.
R Do not dispose of batteries in a fire.
R Remove all the batteries when replacing.
R Do not mix old, new or different types of batteries.
R It is recommended that batteries are replaced annually.
R It is recommended that batteries are replaced after a
power outage.
Important safety instructions
W
hen using your product, basic safety precautions should
always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Do not use this product near water for example, near
a bathtub, washbowl, kitchen sink, or laundry tub, in a
wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk
of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
4. Use only the power cord and batteries indicated in this
manual. Do not dispose of batteries in a fire. They
may explode. Check with local codes for possible
special disposal instructions.
SAVE THESE INSTRUCTIONS
6
For assistance, please visit http://shop.panasonic.com/support
Important Information
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For best performance
Base unit location/avoiding noise
T
he base unit and other compatible Panasonic units use
radio waves to communicate with each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central location with no
obstructions between the cordless handset and
base unit in an indoor environment.
– away from electronic appliances such as TVs,
radios, personal computers, wireless devices, or
other phones.
– facing away from radio frequency transmitters, such
as external antennas of mobile phone cell stations.
(Avoid putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the local
environmental conditions.
R If the reception for a base unit location is not
satisfactory, move the base unit to another location for
better reception.
Environment
R K
eep the product away from electrical noise generating
devices, such as fluorescent lamps and motors.
R The product should be kept free from excessive
smoke, dust, high temperature, and vibration.
R The product should not be exposed to direct sunlight.
R Do not place heavy objects on top of the product.
R When you leave the product unused for a long period
of time, unplug the product from the power outlet.
R The product should be kept away from heat sources
such as heating devices, cooking appliances, etc. It
should not be placed in rooms where the temperature
is less than 0 °C (32 °F) or greater than 40 °C (104 °F).
Damp basements should also be avoided.
R The maximum calling distance may be shortened when
the product is used in the following places: Near
obstacles such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
R Operating the product near electrical appliances may
cause interference. Move away from the electrical
appliances.
Routine care
R W
ipe the outer surface of the product with a soft
moist cloth.
R Do not use benzine, thinner, or any abrasive powder.
Other information
C
AUTION: Risk of explosion if battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions.
Notice for product disposal, transfer, or return
R T
his product can store your private/confidential
information. To protect your privacy/confidentiality, we
recommend that you erase information such as
phonebook or caller list entries from the memory
b
efore you dispose of, transfer, or return the product.
Notice
Specifications
R F
requency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
112 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Standby: 2.0 W
Maximum: 5.0 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air
humidity (dry)
For assistance, please visit http://shop.panasonic.com/support
7
Important Information
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Setting up
Connecting the AC adaptor/corded
h
andset
Connect the AC adaptor to the unit by
p
ressing the plug firmly.
Connect the AC adaptor to the power outlet.
Fasten the AC adaptor cord by hooking it.
Connect the corded handset cord to the
c
orded handset and the base unit until you
hear a click.
Note:
R Use only the supplied AC adaptor
KSAS0050750080VUD.
1
2
4
4
3
1
Connecting the telephone line cord
R
efer to one of the following methods depending
on your situation:
– To connect to four single-line telephone jacks:
page 8
– To connect to two 2-line telephone jacks:
page 8
Connect the telephone line cord until it clicks into
the base unit and telephone line jack.
To connect to four single-line telephone jacks
Connect the 4-wire telephone line cords to
e
ach ports.
Connect the single-line telephone jacks
(
RJ11C) until you hear a click.
2
2
2
2
1 1 1 1
To connect to two 2-line telephone jacks
Connect the 4-wire telephone line cords to
L
INE1/2 and LINE 3/4 port.
Connect the 2-line telephone jacks (RJ14C)
u
ntil you hear a click.
2
2
1 1
If you subscribe to a DSL/ADSL
s
ervice
Please attach a DSL/ADSL filter (contact your DSL/
ADSL provider) to the telephone line between the
base unit and each telephone line jack in the event
of the following:
– noise is heard during conversations.
– Caller ID features do not function properly.
8
For assistance, please visit http://shop.panasonic.com/support
Getting Started
TGW420_(en)_OI_1226_ver06.pdf 8 2019/12/26 13:15:31
Note when setting up
Note for connections
R T
he AC adaptor must remain connected at all
times. (It is normal for the adaptor to feel warm
during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a horizontally
oriented AC outlet that faces the floor, such as
an AC outlet installed on a ceiling or under a
table, as the weight of the adaptor may cause it
to become disconnected.
Connecting the desk stand
T
he angle of base unit can be adjusted by
attaching the desk stand. You can choose from 2
position when attaching.
Base unit battery installation (for
p
ower back-up)
By inserting 5 alkaline batteries (not supplied) into
the base unit, you can use the unit temporarily
when a power failure occurs.
R USE alkaline batteries AAA (LR03) size.
R Do NOT use Manganese batteries.
R Confirm correct polarities (
, ).
1 D
isconnect the telephone line cord(s) (A).
2 Open the battery cover (B).
3 Install the batteries in the battery compartment
(C, D).
4 When finished, close the cover (E), then
reconnect the telephone line cord(s) (F).
B
A
C
D
E
F
Note:
R I
f “Replace Battery” is displayed, replace
the batteries with new ones as soon as possible
for temporary use, then dispose old ones.
R If there is a connected device (for example, a
modem) between the base unit and the
telephone line jack, the power back-up
For assistance, please visit http://shop.panasonic.com/support
9
Getting Started
TGW420_(en)_OI_1226_ver06.pdf 9 2019/12/26 13:15:31
operation of the unit may not function, even if a
b
ack-up battery is in the base unit.
Alkaline battery performance during power
back-up operation
Operation Operating time
In continuous use
1 hour max.
*
1
Not in use (standby)
2.5 hours max.
*
1
*1 When using Panasonic alkaline batteries AAA
(
LR3) size.
Value at an environmental temperature of 25
°C.
Note:
R Actual battery performance depends on usage
and ambient environment.
Controls
A
Calls Ph.Book Menu
A B C FD E D
G
H
B
I
J
K
NT T
O P Q R S
L
M
Corded handset
Receiver
Speaker
Extension keys and indicators
Display
M N
(MAIL BOX)
MAIL BOX indicator
Desk stand
R T
he adaptor is a removable attachment for
desk stand use (page 9).
Headset jack
MM
UTEN
MUTE indicator
MjN/MkN (VOLUME)
MD
NDN (Do not disturb)
M N (Headset)
HEADSET indicator
R When you connect the headset, you can
make/answer the call using headset by
pressing M N.
M N (
SP-PHONE: Speakerphone)
SP-PHONE indicator
Dial keypad
ML
INE 1N
LINE 1 indicator
ML
INE 2N
LINE 2 indicator
ML
INE 3N
LINE 3 indicator
ML
INE 4N
LINE 4 indicator
MH
OLDN
Microphone
n C
ontrol type
Soft keys
B
y pressing a soft key, you can select the
feature shown directly above it on the display.
Navigator key
– MDN,
MCN, MFN, or MEN: Scroll through various
lists and items.
Indicators
LINE indicator
T
he LINE indicators show the status of each line,
respectively, as follows.
Status Meaning
Light off The line is available.
Blue
L
ight on
The line is in use.
Red
L
ight on
The line is in use by another unit.
Red
F
lashing
rapidly
A call is being received.
10
For assistance, please visit http://shop.panasonic.com/support
Getting Started
TGW420_(en)_OI_1226_ver06.pdf 10 2019/12/26 13:15:32
Status Meaning
Red
F
lashing
slowly
A call is put on hold.
MAIL BOX indicator
Status Meaning
Off The answering system is turned off.
On The answering system is turned on.
Flashing New messages and voicemail
m
essages have been recorded.
Flashing
r
apidly
New messages have been recorded.
Flashing
s
lowly
New voicemail messages have
been recorded.
Language setting
Y
ou can select either “English”, “Español”,
“Français” or “Português” as the display
language. The default setting is “English”.
1 MMenuN
2 MbN: “Phone Settings” a MSelectN
3 MbN: “Language” a MSelectN
4 MbN: Select the desired setting. a MSelectN
5 Press MBackN or MHomeN repeatedly to return
to standby mode.
Date and time
1 MMenuN
2 MbN: “Phone Settings” a MSelectN
3 MbN: “Date & Time” a MSelectN
4 Enter the current year a MCN
5 Enter the current month and date by selecting
2 digits for each. a MCN
Example: July 15
0715
6 MFEN: Select the clock format (“12hr” or
“24hr”). a MCN
7 Enter the current hour and minute by selecting
2 digits for each. a MCN
Example: 9:30
0930
8 MF
EN: Select the time adjustment setting.
*1
9 MSaveN
10 Press MBackN or MHomeN repeatedly to return
to standby mode.
*1 This feature allows the unit to automatically
adjust the date and time each time caller
information including date and time is
received. To turn this feature on, select “On”.
To turn this feature off, select “Off”. (Caller
ID subscribers only).
Recording your greeting
m
essage
You can record your own greeting message
instead of using a pre-recorded greeting message.
See page 26 for details.
1 MMenuN
2 MbN: “Answering System” a MSelectN
3 MbN: “General Greeting” or “Announce
Only” a MSelectN
4 MbN: “Record Greeting” or “Record
Announce Only” a MSelectN
5 Record a greeting message. a MSaveN
R The greeting message is played back. To
stop playback, press MStopN.
6 Press MBackN or MHomeN repeatedly to return
to standby mode.
Other settings
Dialing mode
I
f you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 MMenuN
2 MbN: “Line Settings” a MSelectN
3 MbN: “Tone/Pulse Dial” a MSelectN
4 MbN: Select the desired line.
5 MFEN: Select the desired setting. a MSelectN
For assistance, please visit http://shop.panasonic.com/support
11
Getting Started
TGW420_(en)_OI_1226_ver06.pdf 11 2019/12/26 13:15:32
6 P
ress MBackN or MHomeN repeatedly to return
to standby mode.
Line selection mode
T
he line selection mode determines which line is
selected when:
– you lift the corded handset
– you press M
N
(when making/answering calls)
The following setting is available:
– “Auto” (default): When making a call, the
available line is selected automatically.
– “Line1” to “Line4”: Corresponding line is
selected first. If that line is unavailable, the next
available line is selected.
1 MMenuN
2 MbN: “Line Settings” a MSelectN
3 MbN: “Priority Line” a MSelectN
4 MbN: Select the desired setting. a MSelectN
5 Press MBackN or MHomeN repeatedly to return
to standby mode.
Note:
R You can select a line manually regardless of the
line selection mode by pressing corresponding
line key (MLINE 1N to MLINE 4N).
Registering a unit
Operating additional units
Additional units
Up to 9 desk phones and cordless handset can be
registered to the base unit.
Important:
R See page 3 for information on the available
model.
Registering a unit to the base unit
I
f for some reason the handset is not registered to
the base unit, re-register the unit.
1 Base unit:
MMenuN
2 MbN: “Add/Remove Phones” a MSelectN
3 MbN: “Register Phone” a MSelectN
4 K
X-TGWA40/KX-TGWA41:
Press MRegN, then wait until a long beep
sounds.
Deregistering a unit
A
unit can cancel its own registration to the base
unit, or other units registered to the same base
unit. This allows the unit to end its wireless
connection with the system.
1 Base unit:
MMenuN
2 MbN: “Add/Remove Phones” a MSelectN
3 MbN: “Deregister Phone” a MSelectN
4 MbN: Select the desired unit. a MSelectN a
MYesN
12
For assistance, please visit http://shop.panasonic.com/support
Getting Started
TGW420_(en)_OI_1226_ver06.pdf 12 2019/12/26 13:15:32
Making calls
1 D
ial the phone number.
R To correct a digit, press MClearN.
2 Lift the corded handset.
R An available line is automatically selected
and corresponding line indicator lights up.
To change the line selection mode, see
page 12.
R You can also select the line manually by
pressing corresponding line key (MLINE 1N
to MLINE 4N) before lifting the corded
handset.
3 When you finish talking, place the corded
handset on the cradle.
Note:
R You can also dial the phone number after lifting
the corded handset.
Using the speakerphone
1 D
uring a conversation with the corded
handset, press MN to turn on the
speakerphone.
R You can place the corded handset on the
cradle.
R Speak into the base unit microphone.
2 When you finish talking, press M
N.
N
ote:
R To switch to the receiver, lift the corded handset.
Adjusting the receiver or speaker volume
P
ress MjN or MkN repeatedly while talking.
Pause (for PBX/long distance service users)
A
pause is sometimes required when making calls
using a PBX or long distance service.
Example: If you need to dial the line access
number “9” when making outside calls with a PBX:
1 9 a Press # 2 times.
2 Dial the phone number.
3 Lift the corded handset.
Note:
R A 3.5 second pause is inserted each time # is
pressed 2 times.
Answering calls
1 L
ift the corded handset or press M
N
when the
unit rings.
R The called line is automatically selected.
R You can also answer the call by pressing
the corresponding line key (MLINE 1N to
MLINE 4N).
2 When you finish talking, place the corded
handset on the cradle. When the
speakerphone is used, press M
N.
Adjusting the ringer volume
P
ress MjN or MkN repeatedly to select the desired
volume while ringing.
Do Not Disturb mode
Do not disturb mode allows you to select a period
of time during which the unit will not ring for
outside or intercom calls. This feature is useful for
time periods when you do not want to be
disturbed, for example, while sleeping.
1 MDNDN
2 MbN: Select the desired period which you wish
to remain undisturbed (15 minutes - 24 hours).
3 MSelectN
R This feature is turned on, DND timer will
appear on the top of the display.
Note:
R If you turn on the setting on the base unit, the
corresponding extension indicator on other desk
phones lights to red.
R You can cancel the do not disturb mode by
pressing MDNDN again.
For assistance, please visit http://shop.panasonic.com/support
13
Making/Answering Calls
TGW420_(en)_OI_1226_ver06.pdf 13 2019/12/26 13:15:32
Useful features during a call
Hold
1 P
ress MHOLDN during an outside call.
R If you are using the corded handset, you
can place it on the cradle. Replacing the
handset on the cradle will not affect the held
call.
R During hold, the caller will hear beep, music
or message. If you want to turn off, see
page 22.
2 To release hold:
Lift the corded handset and press the
corresponding line key (MLINE 1N to MLINE 4N)
or MHOLDN.
OR
Press the corresponding line key (MLINE 1N to
MLINE 4N). Confirm that the corresponding
LINE indicator lights to blue, then lift the
corded handset.
R You can also release the hold by pressing
the corresponding line key (MLINE 1N to
MLINE 4N) without lifting the corded handset.
The speakerphone turns on.
Note:
R While the call is put on hold, the corresponding
line indicators flash slowly.
Mute
1 P
ress MMUTEN during a call.
R The MUTE indicator lights.
2 To return to the call, press MMUTEN.
Flash
MF
lashN allows you to use the special features of
your host PBX such as transferring an extension
call, or accessing optional telephone services.
Note:
R To change the flash time, see page 19.
For call waiting or Call Waiting Caller
I
D service users
To use call waiting or Call Waiting Caller ID, you
must first subscribe with your phone service
provider.
This feature allows you to receive calls while you
a
re already talking on the phone. If you receive a
call while on the phone, you will hear a call waiting
tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd caller’s
information is displayed after you hear the call
waiting tone on the base unit.
1 Press MFlashN to answer the 2nd call.
2 To switch between calls, press MFlashN.
Note:
R Please contact your phone service provider for
details and availability of this service in your
area.
Temporary tone dialing for landline
c
alls (for rotary/pulse service users)
Press * before entering access numbers which
require tone dialing.
Recording a conversation
T
his feature allows you to record your
conversation with an outside call.
Note:
R May states have imposed regulations on the
manner in which 2-way conversations may be
recorded; you should inform the other party that
the conversation is being recorded. Consult
your phone service provider for further
information.
R To listen to the recorded conversation, see
"Listening to messages" on page 27.
R You cannot record intercom or conference calls.
1 During an outside call, press MRecN.
R Recording starts.
2 To stop recording, press MStopN.
Call share
Y
ou can join an existing outside call.
To select the line that is being used for the call:
– press the corresponding line key (MLINE 1N to
MLINE 4N), then lift the corded handset.
Note:
R A maximum of 6 parties (including 4 outside
party) can join a conversation. (6-way
conference)
14
For assistance, please visit http://shop.panasonic.com/support
Making/Answering Calls
TGW420_(en)_OI_1226_ver06.pdf 14 2019/12/26 13:15:32
Ex. While the base unit is holding a call for Line
1
, Line 2, Line 3 and Line 4, the base unit make
an intercom call with another unit. Then press
MConfN on the base unit.
R To prevent other users from joining your
conversations with outside callers, select the
line privacy mode to “On” (page 19).
Transferring calls
O
utside calls can be transferred between 2 people.
1 During an outside call, press MX-ferN.
MbN: Select the desired unit. a MSelectN
2 Wait for the paged party to answer.
R If paged party does not answer, press
MStopN to return to the outside call.
3 Place the corded handset on the cradle.
R The outside call is being routed to the
another unit.
Conference calls
3
people can establish a conference call.
Conference call with 2 outside calls
W
hile you are talking with an outside caller, you
can make or answer a 2nd call on the other line,
and then combine the calls to establish a
conference call.
1 During an outside call, press MHOLDN.
2 To make a 2nd call:
Press the corresponding line key (MLINE 1N to
MLINE 4N), then dial the phone number.
To answer a 2nd call:
Press the line key (MLINE 1N to MLINE 4N)
which the 2nd call is being received.
3 When the 2nd call is connected, press MConfN.
R The 2 calls are combined.
R To hang up only one line, press the
corresponding line key (MLINE 1N to MLINE
4N) for the party with which you want to
continue talking.
R To put both lines on hold, press MHOLDN.
– To talk with only one caller, press the
corresponding line key (MLINE 1N to
MLINE 4N) for the party with which you
want to continue talking. To resume both
lines, press MConfN.
Conference call with an outside call and an
i
ntercom call
While you are talking with an outside caller, one
more extension can join the conversation and
establish a conference call.
1 During an outside call, press MX-ferN.
MbN: Select the desired unit. a MSelectN
2 When the paged party answers, press MConfN.
R If paged party does not answer, press
MStopN to return to the outside call.
R The 2 calls are combined.
R To leave the conference, place the corded
handset on the cradle. The other 2 parties
can continue the conversation.
Note:
R To put on hold the outside call, finish the
intercom call, then press MHOLDN.
For assistance, please visit http://shop.panasonic.com/support
15
Making/Answering Calls
TGW420_(en)_OI_1226_ver06.pdf 15 2019/12/26 13:15:32
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