Panasonic KX-TG5050C User Manual

TG5050CE.fm.fm Page 1 Thursday, June 24, 2004 3:55 PM

Operating Instructions

Model No. KX-TG5050C

5.8 GHz Digital Cordless Phone

Pulse-or-tone dialing capability

This unit is Call Display compatible. To display the caller’s name and phone
number, you must subscribe to Call Display service.

PLEASE READ BEFORE USE AND SAVE.

Charge the battery for 6 hours before initial use.

For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca

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Thank you for purchasing your new Panasonic cordless
telephone.

Call Display, Call Waiting and Voice Mail service, where available, are telephone
company services. After subscribing to Call Display this phone will display a
caller’s name and phone number. Visual Call Waiting/Call Waiting Deluxe, which
displays a second caller’s name and phone number while the user is on another
call, requires a subscription to both Call Display and Visual Call Waiting
services. After subscribing to Voice Mail service, this unit will give you visual
indication to let you know when there are messages in the mailbox.

Accessories (included)

A AC Adaptor (p. 9)

one

A Handset Cover (p. 10)

one

2

A Telephone Line Cord

(p. 9)

one

A Battery (p. 10)

one

A Wall Mounting

Adaptor (p. 44)

one

A Belt Clip (p. 43)

one

A

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For Best Performance

Battery charge

The handset is powered by a rechargeable
Nickel-Metal Hydride (Ni-MH) battery. Charge
the battery for 6 hours before initial use (p. 10).

Base unit location/Noise

Calls are transmitted between the base unit and handset using wireless radio
waves. For maximum distance and noise-free operation, the recommended
base unit location is:

way from electrical appliances
such as a TV, personal computer
or another cordless phone.

Raise the
antennas.

Note:

• If you use the handset near a microwave oven which is being used, noise may be

heard from the receiver or the speaker. Move away from the microwave oven and
closer to the base unit.

• If you use the handset near another cordless phone’s base unit, noise may be
heard. Move away from the other cordless phone’s base unit and closer to your
base unit.

In a HIGH and CENTRAL location
with no obstructions such as walls.

3

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Contents

Preparation

Location of Controls . . . . . . . . . 6

Display . . . . . . . . . . . . . . . . . . . . 8

Installation . . . . . . . . . . . . . . . . . 9

Connections . . . . . . . . . . . . . . . 9

Installing the Battery in

the Handset. . . . . . . . . . . . . . . 10

Battery Charge . . . . . . . . . . . . 10

Programmable Settings. . . . . . 12

Programming Guidelines. . . . . 12

Function Menu Table . . . . . . . 13

Display Language

Dialing Mode . . . . . . . . . . . . . . 14

Line Mode . . . . . . . . . . . . . . . . 15

Auto Talk . . . . . . . . . . . . . . . . . 15

Ringer Volume . . . . . . . . . . . . 16

Ringer Tone . . . . . . . . . . . . . . 17

LCD Contrast . . . . . . . . . . . . . 18

Message Alert . . . . . . . . . . . . . 18

. . . . . . . . . . .14

Basic Operation

Making Calls . . . . . . . . . . . . . . . 19

Answering Calls . . . . . . . . . . . . 22

Call Display Service . . . . . . . . . 23

Using the Caller List . . . . . . . . 24

Viewing the Caller List. . . . . . . 24

Calling Back from the

Caller List . . . . . . . . . . . . . . . . 25

Editing the Caller’s Phone

Number . . . . . . . . . . . . . . . . . . 26

Storing Caller Information

in the Phone Book. . . . . . . . . . 27

Erasing Caller Information. . . . 27

Advanced Operation

Phone Book . . . . . . . . . . . . . . . 28

Storing Names and Numbers
Dialing from the Phone Book
Chain Dial
Editing an Item in the

Phone Book
Erasing an Item in the

Phone Book

Voice Mail Service . . . . . . . . . . 33

Storing a Voice Mail Access

Number . . . . . . . . . . . . . . . . . . 33

Setting Voice Mail (VM) Tone

Detection . . . . . . . . . . . . . . . . . 34

Listening to Voice Mail

Messages . . . . . . . . . . . . . . . . 35

Special Features. . . . . . . . . . . . 36

Handset Locator . . . . . . . . . . . 36

Muting Your Conversation. . . . 36

Temporary Tone Dialing
(For Rotary or Pulse Service

Users) . . . . . . . . . . . . . . . . . . . 36

Using the PAUSE Button
(For PBX Line/Long Distance

Calls) . . . . . . . . . . . . . . . . . . . . 37

For Call Waiting Service

Users. . . . . . . . . . . . . . . . . . . . 37

Call Waiting Deluxe

Service . . . . . . . . . . . . . . . . . . 38

FLASH Button . . . . . . . . . . . . . 41

Key Tone. . . . . . . . . . . . . . . . . 42

Re-registering the Handset . . . 42

. . . . . . . . . . . . . . . . 31

. . . . . . . . . . . . . . . 32

. . . . . . . . . . . . . . . 32

. . . 28

. . 30

4

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Useful Information

Contents

Belt Clip . . . . . . . . . . . . . . . . . . . 43

Optional Headset . . . . . . . . . . . 43

Wall Mounting . . . . . . . . . . . . . . 44

Direct Commands . . . . . . . . . . . 47

If the Following Appears on

Your Display... . . . . . . . . . . . . . 48

Troubleshooting . . . . . . . . . . . . 49

Important Information . . . . . . . 52

Safety Instructions . . . . . . . . . . 53

Specifications . . . . . . . . . . . . . . 54

Warranty . . . . . . . . . . . . . . . . . . 55

Preparation

Basic Operation

Advanced Operation

Important

Throughout these Operating Instructions, and are used
to indicate with which unit an operation can be performed.

Handset

Base Unit
Handset & Base Unit

: Perform with the handset.

: Perform with the base unit.

:

Perform with

Handset Base Unit

the handset and base unit

together.

Useful Information

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Location of Controls

Base unit

CHARGE Indicator (p. 10)

Handset

Back side

Speaker

Antenna
(p. 3)

IN USE Indicator (p. 22)

VM Indicator (p. 35)

Antenna (p. 3)

Charge Contacts (p. 11)

[LOCATOR] Button (p. 36)

Ringer/Message Alert
Indicator (p. 18, 22)

Antenna

Display (p. 8)

Headset Jack (p. 43)

[ ] (TALK) Button (p. 19)

[ ] (Speakerphone)

Button (p. 19)

[ ] (TONE) Button (p. 36)

[HOLD] Button (p. 20)

[FLASH/CALL WAIT]

6

Button (p. 37, 41)

Receiver

Soft Keys (p. 7)

Navigator Key ([d], [B]) (p. 7)

[OFF] Button (p. 12, 19)

[MENU]

[REDIAL] Button (p. 20)

Microphone (p. 19)

Charge Contacts (p. 11)

Button (p. 12)

C

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Location of Controls

How to use the soft keys/navigator key

Handset soft keys

IN USE

SPI

PRIVACY

CID PLAY

1

Three soft keys are used to select functions
displayed directly above each key. Functions
displayed above each key will change depending on
the state of use.

On this sample display, “
displayed above the soft keys.

CID

” and “C” are

Preparation

Pressing the right soft key selects the Phone Book “

C ”.

Pressing the left soft key reviews caller information in the Caller List

CID

”.

“

• When a function name does not appear above a soft key, the soft key has no
function.

Throughout these Operating Instructions, the soft keys are indicated by their
icons, such as and C.

CID

Handset navigator key

Scrolls up [B] and down [d] the function menu, the
Caller List and the phone book.
Increases [B] or decreases [d] the handset ringer and
receiver/speaker volumes.

Throughout these Operating Instructions, the handset navigator key is indicated
by the arrows [d] or [B].

Useful InformationAnswering SystemTelephone System

7

C

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Display

Handset

123 4

IN USE

SPI

PRIVACY

1

10 missed calls

5

CID PLAY

1 “ ” functions as follows.

IN USE

Off (invisible) The line is free.

On The line is in use.

Flashing A call is on hold.

Flashing rapidly A call is being received.

6

2 “SP” is shown when you are using the speakerphone.
3 “ ” indicates Voice Enhancer mode is on (p. 21).

VE

4 The battery icon indicates battery strength (p. 10).
5 The display shows the dialed number, call status, programming options, phone

book items, caller information, etc.

6 The icons on the bottom line indicate the functions of the corresponding soft

keys which are located directly below the display (p. 7).
e.g. The soft key below “C” (phone book icon) is used when storing or viewing
phone book items (p. 28, 30).

8

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Installation

Connections

Raise the antennas.

Telephone
Line Cord

•

USE ONLY WITH

• The AC adaptor must remain connected at all times. (It is normal for the adaptor to
feel warm during use.)

• If your unit is connected to a PBX which does not support Call Display and voice
mail services, you cannot access those services.

• This unit will not function during a power failure. We recommend connecting a
standard telephone to the same telephone line or to the same telephone jack
using a T-adaptor.

• If the unit is connected to a telephone line with DSL service, you may hear noise
from the receiver or speaker during conversations or the unit may not display
caller’s name and/or phone number properly. We recommend the addition of a
noise filter (contact your DSL service provider) to the telephone line between the
base unit and the telephone line jack.

1. This option is only for DSL users.

2. The filter will be supplied by the DSL service provider.

Panasonic AC ADAPTOR PQLV1.

Fasten the AC adaptor cord.

Hook

Bottom of the base unit

Single-Line Telephone Jack (CA11A)

Noise Filter
(For DSL users)

Power Outlet (AC 120 V, 60 Hz)

AC Adaptor

Preparation

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Installation

Installing the Battery in the Handset

Insert the battery (1) and press it down until it snaps into the compartment (2).
Close the cover.

2

1

To replace the battery:

Press the notch on the cover firmly and slide it as
indicated by the arrow. Replace the old battery with a new
one (p. 11). Close the cover and charge the handset for 6
hours.

Battery Charge

Place the handset on the base unit for 6
hours before initial use. Repeat charging

will require approximately the same
amount of charging time (6 hours) if the
battery is depleted completely.

• The unit beeps once, the CHARGE indicator
lights and “Charging” is displayed.

• When the battery is fully charged, “Charge
completed” is displayed if there are no

new calls in the Caller List.

Battery strength

You can confirm the battery
strength on the handset
display.
Battery strength is indicated
by the icons shown in the
chart to the right.

10

Display prompt Battery strength

1 Fully charged

2 Medium

3 Low

3

4 Discharged

CHARGE Indicator

(flashing) Needs to be recharged.

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Installation

Recharge

Recharge the battery when:
— “Recharge battery” is displayed on the handset,

3” flashes, or

— “
— the handset beeps intermittently while it is in use.

• The display will continually indicate “Recharge battery” and/or “
flash when the handset battery is charged for less than 15 minutes and the
handset is lifted off the base unit.

• If the battery has been discharged, the handset will display “Charge for 6 HRS”

4” when you place the handset on the base unit. The handset will not

and “
work unless the battery is charged. Continue charging.

Battery replacement:

If you cleaned the charge contacts and fully charged the battery, but after a few
telephone calls, “Recharge battery” is displayed and/or “3” continues to
flash, or “Charge for 6 HRS” and “4” are displayed, the battery may need
to be replaced. Please replace with a new Panasonic HHR-P104 battery.
To replace the battery, see page 10.

A nickel metal hydride battery that is recyclable powers the product
you have purchased. Please call 1-800-8-BATTERY for
information on how to recycle this battery

.

IN USE

SPI

PRIVACY

3

Recharge battery

3” will

Preparation

Battery information

After your Panasonic battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (TALK) Up to 5 hours

While not in use (Standby) Up to 11 days

While using the Clarity Booster feature (p. 21) Up to 3 hours

• A fully charged battery will give you up to 5 hours of continuous talk time, or keep
your handset in Standby mode to receive incoming calls for up to 11 days (if no
phone calls are made). Battery power is consumed whenever the handset is off
the base unit, even when the handset is not in use. The longer you leave the
handset off the base unit, the time you can actually talk on the handset will be
shortened. Actual battery performance depends on a combination of how often
the handset is in TALK mode and how often it is in Standby mode.

• Clean the charge contacts of the handset and the base unit with a soft, dry
cloth once a month. Clean more often if the unit is subject to grease, dust or
high humidity, otherwise, the battery may not charge properly.

• If the battery is fully charged, you do not have to place the handset on the base

unit until “Recharge battery” is displayed and/or “
maximize the battery life.

• If you want to keep the battery fully charged at all times, place the handset on the
base unit when the handset is not being used. The battery cannot be overcharged.

• When the Clarity Booster feature is turned on automatically or manually, battery
operating time may be shortened (p. 21).

3” flashes. This will

Useful InformationAnswering SystemTelephone System

11

SAVE

BACK

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Programmable Settings

Programming Guidelines

Handset

This unit has several programmable functions which can be selected from the
function menu on the display (p. 13).

The soft key works

BACK

as the key.

SAVE

BACK

The soft key works as
the or key.

SELECT

SAVE

SAVE

[OFF] exits

programming.
Navigator key scrolls
through the menu.

[MENU] enters the
function menu.

How to select a function item from the menu

Make sure the handset and base unit are not being used. The handset must
be operated near the base unit and while off the base unit.

1

Press

[MENU]

• The main menu is displayed (p. 13).

.

B

Ringer setting

BACK

d

PLAY

SELECT

2 Scroll to the desired item by pressing [d] or [B].

3 Press the soft key ( ) to select the desired item.

SELECT

4 If the item has a sub-menu, select the menu item (p. 13).

Repeat steps 2 and 3 until the desired item is displayed.
If the item has no sub-menu, go to step 5.

5 Select the desired setting by pressing [d] or

[B], then press the soft key ( ).

• A confirmation tone will be heard and the setting

will be saved.

6 Press

• To go back to the previous menu, press the soft key ( ), or press the soft key

( ) while “---(Go back)----” is displayed. If you press this key in the

SELECT

main menu, the unit will exit programming mode.

• After programming is complete, the display will return to the main menu or the
sub-menu depending on the menu in which the selected item is located. (See the
menu table on page 13.)

• You can exit programming mode at any time by pressing [OFF].
If you do not press any button for 60 seconds, the unit will exit programming mode.

•

• If the unit detects a problem, an error message will be displayed (p. 48) and/or

error beeps will sound.

[OFF] to exit programming mode.

SAVE

BACK

d

B

BACK

PLAY

SAVE

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Programmable Settings

Function Menu Table

You can use the following functions to customize your unit. See the corresponding
pages for function details.

• After pressing [MENU], you can also program menu items directly by pressing [0]
to [9], and [#] instead of using the soft keys (p. 47).

Main menu

Ringer setting

Voice enhancer

Initial setting

p. 21

Handset

Sub-menu

Ringer volume

Ringer tone

Voice Mail

Message alert

LCD contrast

Key tone

Auto talk

Set tel line

Change language

I

p. 16

p. 17

p. 18

p. 18

p. 42

p. 15

p. 14

Sub-menu

Store VM access#

VM tone detect

Set dial mode

Set flash time

Set line mode

C.WTG options

II

p. 33

p. 34

p. 14

p. 41

p. 15

p. 38

Preparation

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Programmable Settings

Display Language

You can select either “English” or “Français” (French) as the display language. The
factory preset is “English”.

Handset

1 Press [MENU].

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Change language” by pressing

[d] or [B], then press the soft key ( ).

SELECT

4 To change from English to French, press the

soft key ( ).
To change from French to English, press the
soft key ( ).

• The display changes to the selected language.

• You can also select the display language by

pressing [d] or [B].

5

When
When English is selected, press the soft key ( ), then press

• If you select a language you cannot read, change the display language again
using direct commands (p. 47).

FRANÇ.

ENGLISH

French

is selected, press the soft key ( ), then press

Change language

Display

:English

SAUV

.

SAVE

[OFF]
[OFF]

.

.

Dialing Mode

If you have touch tone service, set the dialing mode to “Tone”. For rotary or pulse
service, set to “Pulse”. The factory preset is “Tone”.

Handset

1 Press [MENU].

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Set tel line” by pressing [d] or

[B], then press the soft key ( ).

4 Press the soft key ( ) at “Set dial

mode”.

SELECT

SELECT

5 Select “Pulse” or “Tone” by pressing [d] or

[B].

6 Press the soft key ( ), then press [OFF].

SAVE

Set tel line

Set dial mode

Set dial mode

:Tone

14

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Programmable Settings

Line Mode

The line mode is preset to “B” and generally should not be adjusted. If “
not displayed on the handset properly, the line mode selection is incorrect. Set line
mode to

“A”

.

Handset

IN USE

”

is

1 Press [MENU].

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Set tel line” by pressing [d] or

[B], then press the soft key ( ).

SELECT

Set tel line

4 Scroll to “Set line mode” by pressing [d]

or [B], then press the soft key ( ).

SELECT

5 Select “A” or “B” by pressing [d] or [B].

Set line mode

Set line mode

:B

6 Press the soft key ( ), then press [OFF].

Auto Talk

The Auto Talk feature allows you to answer calls by simply lifting the handset off the
base unit. You do not need to press [C] or [s]. The factory preset is OFF.

Handset

SAVE

Preparation

1 Press [MENU].

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Auto talk” by pressing [d] or

[B], then press the soft key ( ).

SELECT

4 Select “On” or “Off” by pressing [d] or [B].

5 Press the soft key ( ), then press [OFF].

• In order to view caller information after you lift the handset to answer a call, leave

the Auto Talk feature turned off.

SAVE

Auto talk

Auto talk

:Off

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Programmable Settings

Ringer Volume

You can set the handset ringer volume to high, medium, low, or off. The factory
preset is HIGH. If set to off, the handset will not ring for outside calls.

1

Press

[MENU]

2 Press the soft key ( ) at “Ringer

setting”.

3 Press the soft key ( ) at “Ringer

volume”.

4 Select the desired volume by pressing [d] or

[B].

• The volume will change and ring.

• The number of steps indicates the volume level.

• To turn the ringer off, press [d] repeatedly until

“Off ?” is displayed.

Handset

.

SELECT

Ringer setting

SELECT

Ringer volume

e.g. High

Ringer volume

Low High

e.g. Off

Ringer volume

Off ?

5 Press the soft key ( ).

• If the handset ringer is turned off, the handset displays “Ringer off” while not in

use. When there are new messages in your voice mailbox (p. 35), “Ringer off”
is not displayed.
You can also adjust the ringer volume while an outside call is ringing. Press

•
[B]

while the handset is ringing.

SAVE

[d]

or

Temporary ringer off

While the handset is ringing for an outside call, you can turn the ringer off
temporarily by pressing [OFF]. The handset will ring again as usual the next time a
call is received.

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Programmable Settings

Ringer Tone

You can set the handset ringer to use one of 7 ringer patterns for outside calls.
“Tone 1” to “Tone 3” are bell ringer patterns. “Melody 1” to “Melody 4” are preset
melody patterns. The factory preset is “Tone 1”.

• If you subscribe to a Distinctive Ring Service from your telephone company with 2
or 3 distinct rings, select a bell ringer pattern (Tone 1 to 3). If you select a melody
pattern, you will not be able to distinguish lines by their ringers.

• If you select one of the melody ringer patterns, the ringer will continue to sound for
several seconds if:
— the caller hangs up before you answer the call, or

another person answers the call using another phone connected on the same

—

line.

Handset

1 Press [MENU].

2 Press the soft key ( ) at “Ringer

setting”.

SELECT

Ringer setting

3 Scroll to “Ringer tone” by pressing [d] or

[B], then press the soft key ( ).

SELECT

4 Select the desired ringer tone by pressing

[d] or [B].

• The handset will ring and the ringer tone will

change. If the ringer volume has been turned off,
the handset will not ring (p. 16).

• You can also select the ringer tone by pressing
[1] to [7].

Ringer tone

Ringer tone

1:Tone 1

Preparation

5 Press the soft key ( ), then press [OFF].

SAVE

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Programmable Settings

LCD Contrast

There are 6 levels of LCD contrast. The factory preset is “level 3”.

Handset

1 Press [MENU].

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “LCD contrast” by pressing [d] or

[B], then press the soft key ( ).

SELECT

4 Select the desired contrast by pressing [d]

or [B].

• The contrast will change.

• The number of steps indicates the contrast level.

5 Press the soft key ( ), then press [OFF].

Message Alert

You can select whether or not the Ringer/Message Alert indicator on the handset
will flash slowly when new messages in your voice mailbox have been recorded
(p. 35). The factory preset is OFF.

SAVE

Handset

LCD contrast

e.g. Level 3

LCD contrast

Low High

1 Press [MENU].

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Message alert” by pressing [d]

or [B], then press the soft key ( ).

SELECT

4 Select “On” or “Off” by pressing [d] or [B].

Message alert

Message alert

:Off

5 Press the soft key ( ), then press [OFF].

• The Ringer/Message Alert indicator will not flash for new messages while the

handset is in use.

• The Ringer/Message Alert indicator acts as a ringer indicator and as a message
alert indicator. This indicator will flash rapidly when a call is received whether this
feature is on or off.

• Battery operating time may be shortened when using this feature (p. 11).

18

SAVE

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Making Calls

1 Press [C].

• “Talk” is displayed.

2 Dial a phone number.

• The dialed number is displayed.

• After a few seconds, the display will

show the length of the call.

3 To hang up, press [OFF] or place

the handset on the base unit.

Preparation

To have a hands-free phone
conversation

1 Press [s].

• “SP-phone” is displayed.

[ ]

[ ]

Soft Keys

[OFF]
[B], [d]

2 Dial a phone number.

• The dialed number is displayed.

• After a few seconds, the display will

show the length of the call.

3 When the other party answers,

speak into the microphone.

Microphone

[HOLD]

[REDIAL]

4 To hang up, press [OFF] or place

the handset on the base unit.

Hands-free Digital Duplex Speakerphone

For best performance, please note the following:

• Speak alternately with the other party in a quiet room.

• If you or the other party has difficulty hearing, press [d] to decrease the

speaker volume.

• While talking using [C], you can switch to a hands-free phone conversation
by pressing [s]. To switch back to the receiver, press [C].

Basic Operation

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Making Calls

To dial after confirming the
entered number

1. Enter a phone number.

3334444

• If you misdial, press the soft key

CLEAR

( ). Enter the correct phone
number.

• If a pause is required when dialing,
press the soft key ( ) where
needed (p. 37).

• To cancel, press [OFF].

2. Press [C] or [s].

3. To hang up, press [OFF] or place
the handset on the base unit.

|

PAU S E

To adjust the receiver/
speaker volume during a
conversation

There are 3 volume levels for the
receiver and 6 volume levels for the
speaker.

To increase volume, press [B].
To decrease volume, press [d].

e.g. Receiver volume: High

Speaker volume: Level 6

Volume

Low High

d

B

• The display shows the current volume

setting.

• If you try to increase/decrease volume

when it is at the maximum/minimum
level, the handset will beep 3 times.

To redial using the redial
list (Memory Redial)

The last 5 phone numbers dialed are
stored in the redial list.

1. Press [REDIAL].

• The last number dialed is
displayed.

2. Scroll to the desired number by

pressing [d] or [B].

• You can also scroll down through
the list by pressing [REDIAL].

• To exit the list, press [OFF].

3. Press [C] or [s].

• To erase an item, scroll to the item
then press the soft key ( ).

• If “No items stored” is displayed,
the list is empty.

ERASE

To put a call on hold

Press [HOLD] during a
conversation.

• “Hold” is displayed.

To return to the call, press [C] or
[s].

• If another phone is connected on the

same line (p. 9), you can also take the
call by lifting its handset.

• If a call is kept on hold for 6 minutes,
an alarm tone will start to sound and
the Ringer/Message Alert indicator will
start to flash rapidly. After 4 additional
minutes on hold, the call will be
disconnected.

To redial the last number
dialed

Press [C] or [s], then press
[REDIAL].

20

TG5050CE.fm.fm Page 21 Thursday, June 24, 2004 3:55 PM

Making Calls

Voice Enhancer Technology

Panasonic’s Voice Enhancer Technology clarifies the voice of the person you are
talking to, reproducing a more natural-sounding voice that is easier to hear and
understand.
Voice Enhancer Technology can be turned on or off. The factory preset is OFF.

• Depending on the condition and quality of your telephone line, this feature may
intensify existing line noise. If it becomes difficult to hear, turn this feature off.

(VE)

(VE)

IN USE

SPI

Talk

PRIVACY

00-00-32

(VE)

PRIVACY

1

MUTE

To turn this feature on, press the soft key ( )

during a conversation.

• “ ” is displayed.

VE

• To turn this feature off, press the soft key ( )

” disappears from the display.

again. “

• After hanging up a call, the on/off setting will be retained.

When the handset is not in use, you can also turn this feature on or off by
programming as follows:

1. Press [MENU].

2. Scroll to “Voice enhancer” by pressing [d] or [B], then press the soft key

3. Select “On” or “Off” by pressing [d] or [B].

4. Press the soft key ( ), then press [OFF].

VE

SELECT

().

SAVE

Preparation

1

]

Basic Operation

Clarity Booster

This feature can improve sound clarity when the handset is used in an area where
there may be interference. During an outside call, this feature will be turned on
automatically when necessary. This feature will turn off when you hang up or put a
call on hold. It will not turn off automatically during a call. You can also turn this
feature on or off manually.

1. Press [MENU] during an outside call.

2. Press [2] to select “2=Booster on” or

1=Phone book
2=Booster on

“2=Booster off”.

• You can also select “2=Booster on” or “2=Booster off” by pressing [d]

then pressing the soft key ( ).

• While this feature is turned on, “Booster on” will flash during a conversation.

• If this feature is turned off manually during a call, it will not be turned on

automatically during the same call.

• When this feature is turned on automatically or manually, battery operating time
may be shortened (p. 11).

SELECT

Backlit LCD display/Lighted handset keypad

The handset display and dialing buttons will light for a few seconds after pressing a
button or lifting the handset off the base unit. They will also light when a call is being
received.

Useful InformationAnswering System

21

TG5050CE.fm.fm Page 22 Thursday, June 24, 2004 3:55 PM

Answering Calls

When a call is received, the unit rings, “
Ringer/Message Alert indicator on the handset and the
unit flash rapidly.

1 Press [C] or [s].

• You can also answer a call by pressing any

button except [d], [B] or [OFF].

Incoming call

” is displayed, and the

IN USE indicator

on the base

Ringer/
Message
Alert
Indicator

2 To hang up, press [OFF] or place the

handset on the base unit.

[ ]

[ ]

Auto Talk

If the Auto Talk feature is turned on (p. 15), you can answer a call by simply lifting
the handset off the base unit.

Temporary ringer off

While the handset is ringing for an outside call, you can turn the ringer off
temporarily by pressing [OFF]. The handset will ring again as usual the next time a
call is received.

• If the ringer volume is turned off, the unit will not ring (p. 16).

[OFF]

22

TG5050CE.fm.fm Page 23 Thursday, June 24, 2004 3:55 PM

Call Display Service

This unit is compatible with Call Display services offered by your telephone
company. If you subscribe to Call Display service, caller names and phone numbers
will be displayed and recorded in the Caller List.

How caller information is displayed

When a call comes in, the unit will ring and caller
information will be received. The handset display will
show the caller’s information.*

• After you answer the call, the display will show the
length of the call.

*Personalized Name Display

If you receive a call from one of the phone numbers stored in the phone book, the
handset will show the caller’s name stored in the phone book instead of incoming
caller’s name.

• If the unit does not receive caller information, one of the following will be
displayed:

Display Meaning

Unavailable
Name & No.

Private caller The caller requested not to send his/her information.

Long distance The caller made a long distance call.

The caller dialed from an area which does not provide
Call Display service.

Example

ROBINSON,TINA

555-222-3333

Preparation

Basic Operation

• Depending on radio communications with the base unit, the handset may not
display caller information immediately after the first ring.

• If your unit is connected to a PBX which does not support Call Display services,
you cannot access Call Display service.

• Name display service may not be available in some areas. For further information,
please contact your telephone company.

• If you subscribe to both Call Display and Visual Call Waiting services, when a
second call is received while talking, a call waiting tone will be heard and the
second caller’s information will be displayed (p. 37).
Contact your telephone company for details about availability in your area, and to
verify that Visual Call Waiting service is activated on your telephone line.

Useful InformationAnswering System

23

C

TG5050CE.fm.fm Page 24 Thursday, June 24, 2004 3:55 PM

Using the Caller List

This unit can record information for up to 50 different callers and store this
information in the Caller List. Caller information is sorted by the most recent call to
the oldest. When the 51
deleted.

The unit will also tell you how many calls you missed while you were out or
unavailable to answer the phone.

st

call is received, the information from the 1st call is

10 missed calls

CID PLAY

1

2 Stands for caller

identification

Viewing the Caller List

1 Press the soft key ( ), [d], or [B] to

1 The display will show the number of calls

you missed.

2 Press the soft key ( ), [d], or [B] to

review calls logged in the Caller List.

• If there are no items in the Caller List,

CID

“ ” will not be displayed.

• After viewing the missed call entries,
“missed calls” will disappear from the
display.

Handset

CID

enter the Caller List.

2

To search from the most recent call, press
To search from the oldest call, press [B].

• The caller’s name, number and the time and date
of the call are displayed.

[d]

CID

e.g.

10 calls

Caller list
10 missed calls

dB

=Scroll list

.

Example

SMITH,JACK

555-333-4444
3:10P JUN.10

missed.

3 Press

• If there is no name information for a caller and you have not stored that name and

phone number in the phone book, the display will only show the phone number.

• If you do not press any button for 60 seconds, the unit will exit the Caller List.

[OFF] to exit the list.

24

TG5050CE.fm.fm Page 25 Thursday, June 24, 2004 3:55 PM

Using the Caller List

What “√” means

“√” indicates you have already viewed this caller
information or answered the call. If the same caller calls
again, the call entry with the “√” will be replaced with the
new call entry.

If a caller calls more than once

The number of times the same caller called is displayed
(“×2” to “×9”). The date and time of the most recent call
will be recorded. After viewing a caller’s information, “×2”
to “×9” will be replaced with “√”.

Calling Back from the Caller List

1 Press the soft key ( ), [d], or [B] to enter the Caller List.

CID

SMITH,JACK

555-333-4444
3:10P JUN.10 √

e.g. Called 3 times.

TURNER,CINDY

555-456-7890
11:20A JAN.12 ×3

Handset

2 Scroll to the desired caller by pressing [d] or [B].
3 Press [C] or [s].

• The phone number is dialed.

• In some cases, you may have to edit the number before dialing (p. 26).

(e.g. You may have to add “1” for long distance calls.)

• If a phone number is not displayed in the caller information, you cannot call that
caller back from the Caller List.

Preparation

Basic Operation

Useful InformationAnswering System

25

TG5050CE.fm.fm Page 26 Thursday, June 24, 2004 3:55 PM

Using the Caller List

Editing the Caller’s Phone Number

You can edit a phone number in the Caller List by adding the long distance code “1”
or removing its area code.

1 Press the soft key ( ), [d], or [B] to enter the Caller List.

2 Scroll to the desired caller by pressing

[d] or [B].

3 Press the soft key (

CID

EDIT

) repeatedly

Handset

PARKER,FRED

555-321-5555

F

1-555-321-5555

until the number is shown in the desired
format.

• Each time you press the soft key ( ),
the number is rearranged into one of 3
patterns.

Area code

F 1– –

Phone no.

G

Area code

H –

• The order in which patterns F–H are
displayed depends on how the telephone
number is displayed in step 2.

Phone no.

Phone no.

EDIT

G

321-5555

H

555-321-5555

4 To call the edited number, press [C] or [s].

To save the edited number into the phone book,

(

).

SAVE

• If there is no name information, proceed from step 3 to “Storing Caller

Information in the Phone Book” on page 27.

press the soft key

• The number edited in step 3 will not be maintained in the Caller List.

• If you receive a call from a 7-digit phone number stored in the phone book,

EDIT

“

” will not be displayed when the caller information is displayed.

26

TG5050CE.fm.fm Page 27 Thursday, June 24, 2004 3:55 PM

Using the Caller List

Storing Caller Information in the Phone Book

Caller names and phone numbers that are in
phone book.

1 Press the soft key ( ), [d], or [B] to enter the Caller List.

CID

the

Caller List can be stored in the

Handset

2 Scroll to the desired caller by pressing [d] or [B].

• If the number requires editing, see page 26.

3 Press the soft key ( ).

• If there is no name information for the caller, “Enter name” will be

displayed.
— You can enter a name by performing the following steps:

(1) enter the name
(2) press [d], and
(3) press the soft key

— If a name is not required, press [d], then press the soft key (

• To continue storing other items, repeat from step 2.

• To exit programming mode, press [OFF].

• You cannot store Caller List items in the phone book if a phone number is not

displayed.

Erasing Caller Information

SAVE

(p. 29),

(

SAVE

).

Handset

).

SAVE

To erase a specific caller To erase all entries

Preparation

Basic Operation

1 Press the soft key ( ),

CID

[d], or [B] to enter the Caller

List.

2 Scroll to the desired caller by

pressing [d] or [B].

3 Press the soft key ( ).

• “Erased” is displayed.

• To erase other items, repeat

from step 2.

• To exit the Caller List, press
[OFF].

ERASE

1 Press the soft key ( ),

CID

[d], or [B] to enter the Caller

List.

• Before erasing all entries, make
sure that “0 missed call” is
displayed.

2 Press the soft key ( ).

• “All erase?” is displayed.

• To cancel erasing, press the soft

NO

().

key

3 Press the soft key ( ).

• “All erased” is displayed and

all entries in your Caller List are
erased.

ERASE

YES

Useful InformationAnswering System

27

TG5050CE.fm.fm Page 28 Thursday, June 24, 2004 3:55 PM

Phone Book

The handset can store up to 50 names and phone numbers in its phone book. You
can make a call by selecting a name or number from the phone book.

Storing Names and Numbers

Handset

1 Press the soft key (C).

• The display will show the number of stored items.

2 Press the soft key ( ).

ADD

3 Enter a name of up to 16 characters with the

dialing buttons ([0] to [9]) (p. 29), then press
[d].

• To move the cursor, press the soft key

g

()

• If a name is not required, press [d] then go to

step 4.

.

f

()

4 Enter a phone number of up to 32 digits.

• To delete a digit, press the soft key

To erase all of the digits, press and hold the soft

CLEAR

key

()

.

CLEAR

()

.

5 Press [d].

• If you want to change the name, press the soft

EDIT

key ( ). The display returns to step 3.
Change the name.

• If you want to change the number, press [B].
The display returns to step 4. Change the
number.

Phone book
10 items
0-9=Name search
dB

=Scroll list

Enter name

To|m

d

or

=Next

Enter phone no.

5557654321

d

=Next

Tom
555-765-4321

|

6 Press the soft key ( ).

• To continue storing other items, repeat from step 2.

7 Press

• If a pause is required when dialing, press the soft key

is stored in a phone number as one digit (p. 37).

• To store numbers for calling card access (see “Chain Dial” on page 31), we
recommend that you add pauses after each item. Storing pauses with numbers
will prevent misdialing (p. 37). The delay time necessary will depend on your
telephone company.

[OFF].

SAVE

PAU S E

()

in step 4. A pause

28

TG5050CE.fm.fm Page 29 Thursday, June 24, 2004 3:55 PM

Phone Book

Selecting characters to enter names

Enter names using the dialing buttons. Press each button until the desired
character is displayed.

• Pressing each button selects a character in the order shown below.

Keys Characters Keys Characters

[1]

#& ’ ( ); ,–. /1

[2]

abcABC2

[3]

de f DEF3

[4]

ghiGHI 4

[5]

jklJKL5

f

Moves the cursor to the left.

g

Moves the cursor to the right. (To enter another character using the same
number key, move the cursor to the next space.)

For example, to enter “Tom”:

1. Press [8] four times.

2. Press [6] three times, then press the soft key

g

()

3. Press [6] once.

to move the cursor.

[6]

mn oMNO6

[7]

pqr sPQRS7

[8]

tuvTUV8

[9]

wxy zWXYZ9

[0]

0Space

|

T

To

|

To|m

Preparation

Telephone System

Advanced Operation

If you make a mistake while entering a name or number

1. Press the soft key
character.

2. Press the soft key

• Each time you press the soft key

• To erase all characters, press and hold the soft key

3. Enter the correct character.

f g

()

()

or

()

CLEAR

to delete the character.

to move the cursor to the incorrect

CLEAR

()

, a character is erased.

CLEAR

()

.

Useful Information

29

TG5050CE.fm.fm Page 30 Thursday, June 24, 2004 3:55 PM

Phone Book

Dialing from the Phone Book

1 Press the soft key (C).

• The display shows the number of stored items.

• You can press the soft key

first item.

SEARCH

()

Handset

to view the

Phone book
10 items
0-9=Name search
dB

=Scroll list

2 Scroll to the desired item. To scroll down,

press [d]. To scroll up, press [B].

Phone book items are sorted in the following
order:

1 Alphabet letters (Alphabetical)

2 Space & ’ ( ) , – . /

3 Numbers 0 to 9

4 #

5 Telephone numbers (If no name is stored)

3 Press [C], [s], or the soft key ( ).

• The phone number is dialed.

• If “No items stored” is displayed in step 1, the phone book is empty.

• To exit the phone book, press [OFF].

To search for a name by initial

1. Press the soft key (C).

2. Press the dialing button for the first letter of the desired name until any
name with the same initial is displayed (see the Index table below).

e.g. To find “Frank”, press [3] repeatedly until the first item under “F” is

displayed.

• If there are no items beginning with the character you selected, the first item in

the next alphabetical index will be displayed.

3. Press [d] repeatedly until the desired name is displayed.

;

CALL

Frank
555-456-7890

Index table

Keys Index Keys Index

[1] Symbols, 1 [6] M, N, O, 6

[2] A, B, C, 2 [7] P, Q, R, S, 7

[3] D, E, F, 3 [8] T, U , V, 8

[4] G, H, I, 4 [9] W, X, Y, Z, 9

[5] J, K, L, 5 [0] 0, Space

30

TG5050CE.fm.fm Page 31 Thursday, June 24, 2004 3:55 PM

Phone Book

Chain Dial

You can dial a combination of phone book or manual key pad entries while making
a call. This feature can be used, for example, to first automatically dial a calling card
access number that you have stored in the phone book, then manually or
automatically dial your PIN and then automatically dial the destination number from
the phone book.

e.g. Using a long distance calling card

• To prevent misdialing, we recommend you add pauses where needed when
storing numbers. For example, add pauses after a calling card access number
and your PIN when storing in the phone book (p. 28).

1. Search and dial from the phone book: 1-800-012-3456 (Calling card access

number)

• Voice guidance may be activated.

2. Search and dial from the phone book: 1234 (Calling card PIN)

3. Search and dial from the phone book: 1-555-012-3456 (Destination Number)

1 While you are on a call;

Press [MENU].

2 Press the soft key ( ) at “

book”, or press [1].

Handset

SELECT

1=

Phone

1=Phone book
2=Booster on

Phone book
30 items
0-9=Name search
dB

=Scroll list

Preparation

Telephone System

Advanced Operation

3 Search for the desired item by pressing [d]

or [B].

• To search for an item by initial, see page 30.

4 Press the soft key ( ).

• The phone number is dialed.

• If required, repeat steps 1 to 4 for any remaining

numbers.

• If you have rotary or pulse service, you need to press [*] before pressing
[MENU] in step 1 to temporarily change the dialing mode to tone.

CALL

Alan
1-555-012-3456

Useful Information

31

TG5050CE.fm.fm Page 32 Thursday, June 24, 2004 3:55 PM

Phone Book

Editing an Item in the Phone Book

1 Press the soft key (C).
2 Scroll to the desired item by pressing [d] or

[B].

• To search for the item by initial, see page 30.

3 Press the soft key ( ).

4 Edit the name (p. 29), then press [d].

• If you do not need to change the name, press

[d] then go to step 5.

• To move the cursor, press the soft key

g

()

.

5 Edit the phone number, then press [d].

• If you do not need to change the number, press

[d] then go to step 6.

• To delete a digit, press the soft key

To delete all of the digits, press and hold the soft

CLEAR

()

key

.

EDIT

f

()

CLEAR

()

.

Handset

Jane
456-7890

Enter name

Jane

d

=Next

Enter name

Jane Walke

d

or

=Next

Enter phone no.

5554567890

d

=Next

|

|

r

|

6 Press the soft key ( ).

• To continue editing other items, repeat from step 2.

7 Press

[OFF].

SAVE

Erasing an Item in the Phone Book

1 Press the soft key (C).
2 Scroll to the desired item by pressing [d] or [B].

• To search for the item by initial, see page 30.

3 Press the soft key ( ).

• To cancel erasing, press the soft key

4 Press the soft key

• To erase other items, repeat from step 2.

5 Press

[OFF].

32

ERASE

YES

()

.

NO

()

Handset

Erase?

.

Erased

TG5050CE.fm.fm Page 33 Thursday, June 24, 2004 3:55 PM

Voice Mail Service

Voice mail is an automatic answering service offered by your telephone company. If
you subscribe to this service, your telephone company’s voice mail system can
answer calls for you when you are unavailable to answer the phone or when your
line is busy. Callers can leave messages that are saved in virtual voice mailboxes,
which are maintained for you by the phone company, allowing you to listen to your
messages whenever you like.
The unit will let you know that someone has left voice mail for you (p. 35).
Once you have stored your voice mail access number, you can access your voice
mailbox simply by pressing the soft key ( ), then pressing [C] or [s] on the
handset.

VM

Preparation

Storing a Voice Mail Access Number

Handset

1 Press [MENU].

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Press the soft key ( ) at “Voice Mail”.

SELECT

SELECT

Initial setting

Voice Mail

4 Press the soft key ( ) at “Store VM

access#”.

5 Enter your access number, up to 32 digits.

• If a pause is required for dialing, press the soft

PAU S E

key ( ).*

• Each time you press the soft key ( ), a digit
is erased. To erase all of the digits, press and
hold the soft key ( ).

6 Press the soft key ( ), then press [OFF].

VM

• “ ” is displayed.

*To prevent misdialing, you may add pauses between your voice mail access

number and your mailbox password in step 5.

SELECT

Store VM access#

Example

Store VM access#

1234567PPP890

CLEAR

CLEAR

SAVE

e.g. 222-333-4444 PPPP 8888

Telephone System Useful Information

Advanced Operation

|

Pauses Your mailbox passwordYour voice mail access number

Pressing the soft key ( ) once creates a 3.5 second delay and counts as
one digit. The delay time necessary between entering your access number and
entering your mailbox password will depend on your telephone company.

PAU S E

33

TG5050CE.fm.fm Page 34 Thursday, June 24, 2004 3:55 PM

Voice Mail Service

To erase a stored voice mail access number

Repeat steps 1 to 4 on page 33, then press and hold the soft key ( )
until all of the digits are erased. Press the soft key ( ), then press

[OFF]

.

SAVE

CLEAR

Setting Voice Mail (VM) Tone Detection

Your telephone company sends special signals (Voice mail tones) to the unit.
Press [C] or [s] to listen to the dial tone. If you hear a series of dial tones followed
by a continuous dial tone, this indicates that a new message was recorded. Voice
Mail detection is preset at the factory to OFF. Minutes after you hang up or after the
phone stops ringing, your unit will check the phone line to see if a message has
been recorded. If a new message was recorded at your telephone company,

“Voice Mail” will be displayed on the handset, the Ringer/Message Alert

indicator on the handset will flash slowly if Message Alert is turned on (p. 18), and
the VM indicator will flash on the base unit.
Leave this feature off when:
— you do not subscribe to a voice mail service,
— your telephone company does not send a series of tones followed by a

continuous tone to indicate that you have new voice mail, or

— your phone is connected to a business or office telephone system (PBX).

See below to turn this setting on.
If you are not sure which setting is required, consult your local telephone company
or contact the Panasonic Customer Call Centre.

Handset

1 Press [MENU].

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

3 Press the soft key ( ) at “Voice Mail”.

SELECT

SELECT

Initial setting

Voice Mail

4 Scroll to “VM tone detect” by pressing

[d] or [B], then press the soft key ( ).

5 Select “On” or “Off” by pressing [d] or [B].

6 Press the soft key ( ), then press [OFF].

SAVE

34

SELECT

VM tone detect

VM tone detect

:Off

TG5050CE.fm.fm Page 35 Thursday, June 24, 2004 3:55 PM

Voice Mail Service

Listening to Voice Mail Messages

The unit will let you know that someone has left a new voice mail for you:
(a) the VM indicator will flash on the base unit,
(b) “Voice Mail” will be displayed on the handset,

VM

” will flash on the handset, and

(c) “
(d) the Ringer/Message Alert indicator on the handset will flash slowly if Message

Alert is turned on (p. 18) and the handset is not in use.

Handset

To listen to your voice mail message(s)

1 Press the soft key ( ), then press [C]

or [s].

• “Dial VM access#” is displayed and the

number is dialed (p. 33).

• If the handset beeps 3 times and “Store VM
access#” is displayed, a voice mail access

number has not been stored. To store the
number, see page 33.

VM

Voice Mail

VM

2 Follow the pre-recorded instructions.

3 When finished, press [OFF].

• After listening to your message(s), “ ” stops flashing but remains on the

handset display.

• If the handset and base unit still indicate you have new messages even after you
have listened to them, turn the voice mail indicators off by pressing and holding
[OFF] until the handset beeps. “Voice Mail” will disappear and “
flashing but remains on the handset, and the Ringer/Message Alert indicator on
the handset and the VM indicator on the base unit will go out.

• If your voice mail service uses a voice mail tone and the recorded message is
over 3 minutes long, the handset and base unit may not indicate you have new
messages.

• If your voice mail service uses a voice mail tone, the tone will be heard from any
parallel connected phone. If you use another phone to retrieve messages, you
have to dial your access number manually.

VM

VM

” stops

Preparation

Telephone System

Advanced Operation

Useful Information

35

TG5050CE.fm.fm Page 36 Thursday, June 24, 2004 3:55 PM

Special Features

Handset Locator

You can locate the handset or page the handset user from the base unit with beep
tones.

Base Unit

1 Press [LOCATOR] to page the handset.

• The IN USE indicator on the base unit and the Ringer/Message Alert

indicator on the handset flash rapidly.

• The paged handset will ring for 1 minute and display “Call from Base”.

2 To stop paging,

Base unit:

Press [LOCATOR].
OR
Handset:
Press [OFF].

• You can also stop paging by pressing any button except [d] or [B].

Muting Your Conversation

During a call, you can mute your phone so the other party cannot hear you. When
muting your conversation, you can hear the other party.

Press the soft key ( ).

• “Mute” will be displayed for a few seconds and “

• To release mute, press the soft key

• If you press [C] or [s] to switch between the receiver and speaker, mute will be

released.

MUTE

Handset

MUTE

MUTE

() again.

” will flash.

Temporary Tone Dialing

(For Rotary or Pulse Service Users)

Press [*] (TONE) before entering access numbers which require tone
dialing.

• The dialing mode changes to tone. You can enter numbers to access an
answering service, electronic banking service, etc. When you hang up, the dialing
mode will return to pulse.

36

Handset

TG5050CE.fm.fm Page 37 Thursday, June 24, 2004 3:55 PM

Special Features

Using the PAUSE Button

(For PBX Line/Long Distance Calls)

Handset

We recommend that you press the soft key () if a pause is required for dialing
with a PBX or to make a long distance call.

PAU S E

• “ ” is displayed on the handset only when dialing before pressing [C] or [s]

(p. 20), or storing numbers in the phone book (p. 28).

e.g. Line access number [9] (PBX)

[9] N Soft key

• Pressing the soft key

misdialing when you dial after confirming the entered number (p. 20) or dial a
stored number (p. 30, 31).

• Pressing the soft key
between numbers.

PAU S E

() N

Phone number

PAU S E

() once creates a 3.5 second pause. This prevents

PAU S E

() more than once increases the length of the pause

For Call Waiting Service Users

Press [FLASH/CALL WAIT] if you hear a call waiting tone during a
conversation.

• The first call is put on hold and you can answer the second call.

• To return to the first caller, press [FLASH/CALL WAIT] again.

• Call Waiting service cannot be used when the first call is put on hold.

• If this function does not operate properly, consult your telephone company for

details.

PAU S E

Handset

Preparation

Telephone System

Advanced Operation

Visual Call Waiting Service

If you subscribe to both Call Display and Visual Call
Waiting services, when a second call is received while
talking, the second caller’s information will be displayed.
After you hear a call waiting tone while talking, the display
shows the caller’s name with the phone number and
“Waiting”.

• The second caller’s information will not be displayed when a parallel connected
telephone is in use.

• Contact your telephone company for details about availability in your area, and to
verify that Visual Call Waiting service is activated on your telephone line.

Handset

BROWN,NANCY

555-666-7777

----Waiting-----

Useful Information

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Special Features

Call Waiting Deluxe Service

This unit is compatible with the Call Waiting Deluxe service offered by your
telephone company.

• Availability varies by telephone provider. Contact your telephone company to
confirm availability in your area.

After subscribing, Call Waiting Deluxe service not only allows your handset to
display the second caller’s information, but also offers you a variety of ways to deal
with a second call (p. 39).
Before using Call Waiting Deluxe, program the “C.WTG (Call Waiting) options”
mode to be on.

• Please contact your telephone company for details and availability in your area.

Handset

To turn the “C.WTG (Call Waiting) options” mode on

1 Press [MENU].

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Set tel line” by pressing [d] or

[B], then press the soft key ( ).

SELECT

Set tel line

4 Scroll to “C.WTG options” by pressing [d]

or [B], then press the soft key ( ).

SELECT

C.WTG options

5 Select “On” by pressing [d] or [B].

C.WTG options

:On

6 Press the soft key ( ), then press [OFF].

To turn the “C.WTG (Call Waiting) options” mode off, select “Off” by
pressing [d] or [B] in step 5.

38

SAVE

TG5050CE.fm.fm Page 39 Thursday, June 24, 2004 3:55 PM

Special Features

To use Call Waiting Deluxe Service

You can choose from the options on the display as shown below.

Display Function

Preparation

Ans (Answer)

Hold

Annc

(Announcement)

Fwd (Forward)

Drop Hangs up the current call and answers the waiting call.

Conf

(Conference)

Return

• Your telephone company may not offer all of the above options. Contact your
telephone company for details.

1 When you hear a call waiting tone while talking,

the second caller’s information is displayed.

Press

[FLASH/CALL WAIT]

• The option menu is displayed.

Answers the second call, while keeping the first call on
hold.

The second call is put on hold. The caller will hear the pre­recorded hold message played by the telephone company.

Plays the pre-recorded busy message from the telephone
company for the second caller (e.g. “We are not available
now.”) and hangs up the second call.

Forwards the second call to your voice mail if you subscribe
to a voice mail service (p. 33).

Answers the second call and combines it with the first call
to make it a conference call.
During a conference call, you can choose either
“Drop caller1” or “Drop caller2” to hang up the first
or second call.

Returns to the waiting caller while keeping the current call
on hold.

BROWN,NANCY

.

555-666-7777

----Waiting-----

Telephone System

Advanced Operation

2 Enter a displayed option number (1 to 6) to

select the desired option.

• The length of the call is displayed.

• You can also select the desired option by

pressing [d] or [B] until the option flashes,
then pressing [FLASH/CALL WAIT].

1=Ans 4=Fwd

04

2=Hold 5=Drop
3=Annc 6=Conf

d

B

CALLWAIT=OK

Useful Information

39

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Special Features

After selecting “Ans” (Answer) or “Hold”:

You can choose one of the following options:
“Return”—to return to the waiting call.
“Drop”—to hang up the current call and answer the waiting call.
“Conference”—to make it a conference call.

1. Press [FLASH/CALL WAIT] to display the option
menu.

2. Enter a displayed option number (1 to 3) to select

1=Return

04

2=Drop
3=Conference

d

B

CALLWAIT=OK

the desired option.

• If “Return” is selected, you will return to the waiting call. Repeat steps 1 and 2 to

select another option.

After selecting “Conf” (Conference) or “Conference”:

You can choose one of the following options:
“Drop caller1”—to hang up the first call.
“Drop caller2”—to hang up the second call.

1. Press [FLASH/CALL WAIT] to display the option
menu.

2. Enter a displayed option number (1 to 2) to select

1=Drop caller1

04

2=Drop caller2

d

B

CALLWAIT=OK

the desired option.

• In step 2, you can also select the desired option by pressing [d] or [B] until the

option flashes, then pressing [FLASH/CALL WAIT].

• To cancel the option menu, wait for 20 seconds. The handset display will return to

show the length of the call.

• Call Waiting cannot be used when a parallel connected telephone is in use.

• If this function does not operate properly, consult your telephone company for

details.

40

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Special Features

FLASH Button

Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX
such as transferring an extension call, or accessing optional telephone services
such as Call Waiting.

• Pressing [FLASH/CALL WAIT] cancels mute or the Temporary Tone Dialing
mode (p. 36).

Selecting the flash time

The flash time depends on your telephone exchange or host PBX.
You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90
ms (milliseconds)”. The factory preset is “700 ms”.

• If PBX functions do not work correctly, consult your PBX supplier for the correct

.

settings

Handset

Handset

1 Press [MENU].

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Set tel line” by pressing [d] or

[B], then press the soft key ( ).

SELECT

Set tel line

4 Scroll to “Set flash time” by pressing [d]

or [B], then press the soft key ( ).

SELECT

5 Select the flash time by pressing [d] or [B].

Set flash time

Set flash time

:700ms

Preparation

Telephone System

Advanced Operation

6 Press the soft key ( ), then press [OFF].

SAVE

Useful Information

41

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Special Features

Key Tone

You can select whether or not the handset keys will sound tones (key tone,
confirmation tone, error tone). The factory preset is ON.

Handset

1 Press [MENU].

2 Scroll to “Initial setting” by pressing

[d] or [B], then press the soft key ( ).

SELECT

Initial setting

3 Scroll to “Key tone” by pressing [d] or [B],

then press the soft key ( ).

SELECT

4 Select “Off” or “On” by pressing [d] or [B].

5 Press the soft key ( ), then press [OFF].

Re-registering the Handset

If “No link to base. Move closer to base and try again.” is
displayed even when using the handset near the base unit, the handset may have
lost communication with the base unit. You need to re-register the handset to that
base unit.

• Have both the handset and base unit nearby during registration.

• Follow steps 1 and 2 listed below. You have about 1 minute to complete
them.

SAVE

Handset & Base Unit

Key tone

Key tone

:On

1 Base unit: Press and hold [LOCATOR] for 3 seconds.

• The CHARGE indicator flashes.

2 Handset: Press and hold [FLASH/CALL

WAIT] until “Handset Registering”

displayed

• After registration is complete, a long beep
sounds from the handset.

.

is

IN USE

SPI

PRIVACY

1

Handset
Registering

IN USE

SPI

PRIVACY

1

Handset [1]
Registered

• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try
again from step 1.

• You can stop registration by pressing [OFF] on the handset and pressing
[LOCATOR] on the base unit.

42

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Belt Clip

You can hang the handset on your belt or pocket using the included belt clip.

To attach the belt clip To remove the belt clip

While pressing the top of the clip (1),
pull the right edge in the direction of
the arrow (

2).

A

Optional Headset

Preparation

B

Telephone System Useful Information

Connecting an optional headset to the handset allows hands-free phone
conversation. Please only use a Panasonic KX-TCA86, KX-TCA91 or KX-TCA92
headset.

Connecting an optional headset

Open the headset jack cover and insert the headset plug into the headset jack as
shown below.

Headset Jack

• Headset sold separately. Model shown here is KX-TCA86.

To switch to the speakerphone while using the headset:

Press [s]. To return to the headset, press [C].

Answering System

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Wall Mounting

This unit can be mounted on a wall phone plate.

1 Connect the AC adaptor.

To P o w e r
Outlet

2 Tuck the telephone line cord inside the wall mounting adaptor (

Connect the telephone line cord (B).

1

2

A

).

3 Insert the hooks on the wall mounting adaptor into holes (A) and (B) on

the base unit.

B

A

B

A

44

TG5050CE.fm.fm Page 45 Thursday, June 24, 2004 3:55 PM

Wall Mounting

4 Adjust the adaptor to hold the base unit, then push it in the direction of

the arrow until it clicks into place.

5 Connect the telephone line cord. Mount the unit, then slide it down.

• Raise the antennas.

Preparation

Telephone System

6 To charge the handset battery:

Place the handset on the base unit.

• The unit beeps once and the CHARGE indicator lights.

Useful InformationAnswering System

45

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Wall Mounting

To remove the wall mounting adaptor

While pushing down the RELEASE LEVERS (A) remove the adaptor (B).

1

RELEASE
LEVERS

1

2

46

TG5050CE.fm.fm Page 47 Thursday, June 24, 2004 3:55 PM

Direct Commands

Handset

After pressing [MENU], you can also program menu items directly by pressing [0]
to [9], and [#] instead of using the soft keys.

Ringer volume [1] [1] [0] : Off [1] : Low [2] : Medium

Ringer tone [1] [2] [1]–[3] : Tone pattern 1–3

Voice enhancer [5] [1] : On [0] : Off p. 21

LCD contrast [0] [1] [1]–[6] : Level 1–6 p. 18

Key tone [0] [2] [1] : On [0] : Off p. 42

Auto talk [0] [3] [1] : On [0] : Off p. 15

Set dial mode [0] [5] [1] [1] : Pulse [2] : Tone p. 14

Set flash time [0] [5] [2] [1] : 700 ms [2] : 600 ms

Set line mode [0] [5] [3] [1] : A [2] : B p. 15

Menu item Command Selection items Page

p. 16

[3] : High

p. 17

[4]–[7] : Melody pattern 1–4

p. 41

[3] : 400 ms [4] : 300 ms
[5] : 250 ms [6] : 110 ms
[7] : 100 ms [8] : 90 ms

Preparation

Telephone System Useful Information

Answering System

Call Waiting options [0] [5] [4] [1] : On [0] : Off p. 38

Store VM access# [0] [7] [1] Go to Step 5 on page 33. –

VM tone detect [0] [7] [2] [1] : On [0] : Off p. 34

Change language [0] [8] [1] : English [2] : French p. 14

Message alert [0] [#] [1] : On [0] : Off p. 18

During programming:

” is displayed, press the right soft key to save the new settings.

When “

To exit programming, press [OFF].

• If you press the direct command incorrectly, press [OFF], then re-enter

• For function details, see the corresponding pages.

SAVE

programming mode by pressing [MENU].

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If the Following Appears on Your Display...

The following will be displayed when the unit needs your attention.

Display message Cause & Remedy

Recharge battery

Charge for 6 HRS

No link to base.
Move closer to
base and try
again.

Please lift up

• The battery needs to be charged. Recharge the

• The battery has been discharged. The handset will

• The handset has lost communication with the base

• Confirm that the base unit’s AC adaptor is plugged in.

• Raise the base unit antennas.

• A handset button was pressed while the handset was

and try again.

• When you tried to re-register the handset, the

Error!!

• When you tried to store an item in the phone book,

Phone book full

Store VM access#

System is busy.
Please try again
later.

• A voice mail access number is not stored. Store the

• The handset has lost communication with the base

battery (p. 11).

not work. Fully charge the battery (p. 10).

unit. Walk closer to the base unit and try again or re­register the handset (p. 42).

on the base unit. Lift the handset and press the
button again.

handset and base unit could not link for some reason,
such as interference from electrical appliances. Move
the handset and base unit away from any electrical
appliances and try again.

the phone book memory was full. Press [OFF] to exit
programming mode. To erase other items from the
phone book, see page 32.

number (p. 33).

unit. Walk closer to the base unit and try again.

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Troubleshooting

If the handset display shows error messages, see “If the Following Appears
on Your Display...” (p. 48) for the Cause & Remedy.

Problem Cause & Remedy

“No link to base.
Move closer to
base and try
again.” is displayed and an

alarm tone sounds.

The handset and/or base unit
does not work.

Static, sound cuts in/out,
fades. Interference from other
electrical units.

• The handset has lost communication with the
base unit. Walk closer to the base unit, and
try again.

• Confirm that the base unit’s AC adaptor is
plugged in.

• Raise the base unit antennas.

• If the above remedies do not solve the

problem, the handset may have lost
communication with the base unit. Register
the handset again (p. 42).

• Check the settings (p. 9–11).

• Check whether the dialing mode setting is

correct (p. 14).

• Fully charge the battery (p. 10).

• Clean the charge contacts and charge again

(p. 11).

• Check battery installation (p. 10).

• Unplug the base unit’s AC adaptor to reset it.

Plug in, and try again.

• Re-install the battery (p. 10) and fully charge it.

• Move the handset and base unit away from

other electrical appliances (p. 3).

• Walk closer to the base unit.

• Raise the base unit antennas.

• Turn on the Clarity Booster feature (p. 21).

• If the unit is connected to a telephone line

with DSL service, you may hear noise from
the receiver or speaker during conversations.
We recommend the addition of a noise filter
(contact your DSL service provider) to the
telephone line between the base unit and the
telephone line jack.

Preparation

Telephone System Useful Information

Answering System

The handset does not ring. • The ringer volume is turned off. Set to high,

medium, or low (p. 16).

The handset display is blank. • If the handset display is blank, fully charge

the battery (p. 10).

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Troubleshooting

Problem Cause & Remedy

You cannot program any
function items.

While programming or
searching, the handset starts
to ring and the program/
search stops.

You cannot redial. • If the last number dialed was more than 48

You cannot make long
distance calls.

The handset does not display
the caller’s name and/or
phone number.

• Programming is not possible while the
handset is being used.

• Do not pause for over 60 seconds while
programming.

• Walk closer to the base unit.

• A call is coming in. To answer the call, press
[C] or [s]. Start again from the beginning

after hanging up.

digits long, the number will not be redialed
correctly.

• Please make sure that you have long
distance service.

• You need to subscribe to Call Display service.

• Other telephone equipment may be

interfering with your phone. Disconnect it and
try again.

• Other electrical appliances connected to the
same outlet may be interfering with Call
Display.

• Telephone line noise may be affecting Call
Display.

• The caller requested not to send his/her
caller information (p. 23).

• If a (separate) Call Display box is connected
between the base unit and the telephone wall
jack, disconnect the Call Display box or plug
the unit directly into the wall jack.

• If the unit is connected to a telephone line
with DSL service, the unit may not display
caller’s name and/or phone number properly.
We recommend the addition of a noise filter
(contact your DSL service provider) to the
telephone line between the base unit and the
telephone line jack.

The handset display exits the
Caller List or phone book.

50

• Do not pause for over 60 seconds while
searching.

TG5050CE.fm.fm Page 51 Thursday, June 24, 2004 3:55 PM

Problem Cause & Remedy

Troubleshooting

“Recharge battery” is
displayed, “3” flashes, or
the handset beeps
intermittently.

“Charge for 6 HRS” and

4” are displayed and the

“
handset does not work.

You charged the battery fully,
but “Recharge battery” is
still displayed and/or “3”
continues to flash, or “Charge
for 6 HRS” and “
displayed.

The CHARGE indicator does
not go out after the battery has
been charged.

The Ringer/Message Alert
indicator flashes slowly when
the handset is not ringing or in
use.

You cannot have a
conversation using the
headset.

4” are

• Fully charge the battery (p. 10).

• The battery has been discharged. Fully

charge the battery (p. 11).

• Clean the charge contacts and charge again
(p. 11).

• The battery may need to be replaced. If you
install a new battery, fully charge it (p. 10, 11).

• This is normal.

• The Message Alert is turned on and new

messages in your voice mailbox have been
recorded. Turn the Message Alert off (p. 18)
or listen to the new messages (p. 35).

• Make sure the optional headset is connected
properly (p. 43).

• If “SP-phone” is displayed on the handset,
press [C] to switch to the headset.

Preparation

Telephone System

Useful InformationAnswering System

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Important Information

NOTICE:

This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications. This is confirmed by the registration number. The
abbreviation,
performed based on a Declaration of Conformity indicating that Industry Canada
technical specifications were met. It does not imply that Industry Canada approved
the equipment.
And, the term
were met.

Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.

Users should ensure, for their own protection, that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly important in rural areas.

Caution:

Users should not attempt to make such connections themselves, but should contact
the appropriate electric inspection authority, or electrician, as appropriate.

NOTICE:

The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface may consist of
any combination of devices subject only to the requirement that the sum of the
Ringer Equivalence Numbers of all the devices does not exceed 5.
The Ringer Equivalence Number (REN) of This Unit:
(found on the bottom of the unit).

NOTICE:

Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.

Privacy of communications may not be ensured when using this telephone.

Some cordless telephones operate at frequencies that may cause interference to
nearby TVs and VCRs. To minimize or prevent such interference, the base of the
cordless telephone should not be placed near, or on top of, a TV or VCR. If
interference is experienced, move the cordless telephone further away from the TV
or VCR. This will often reduce, or eliminate, interference.

Operating near 5.8 GHz electrical appliances may cause interference. Move away
from the electrical appliances.

“IC:”, before the registration number signifies that registration was

“IC:” signifies that Industry Canada radio technical specifications

52

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Safety Instructions

Take special care to follow the safety suggestions listed below.

Safety

1) The unit should be connected to a power supply only of the type described in the
operating instructions or as marked on the unit.

2) When left unused for a long period of time, the base unit should be unplugged
from the household AC outlet.

Installations
Environment

1) Do not use this unit near water — for example, near a bathtub, washbowl, sink,
etc. Damp basements should also be avoided.

2) The unit should be kept away from heat sources such as radiators, kitchen
ranges, etc. It also should not be placed in rooms where the temperature is less

°C (41°F) or greater than 40°C (104°F).

than 5

3) The AC adaptor is used as the main power source. Ensure that the AC outlet is
located/installed near the unit and is easily accessible.

Placement

1) Do not place heavy objects on top of this unit.

2) Care should be taken so that objects do not fall onto, and liquids are not spilled
into, the unit. Do not subject this unit to excessive smoke, dust, mechanical
vibration or shock.

3) Place the unit on a flat surface.

For best performance

1) If noise prevents the conversation from being understood on the handset,
approach the base unit to lessen the noise.

2) The handset should be used at the HIGH volume setting when the reception is
poor.

3) The handset should be fully recharged on the base unit when “Recharge
battery” is displayed and/or “

4) The handset antenna should not be touched during use because of its high
sensitivity.

5) The maximum calling distance may be shortened when the unit is used in the
following places: Near obstacles such as hills, tunnels, underground, near metal
objects such as wire fences, etc.

3” flashes on the display.

Preparation

Telephone System Useful Information

Answering System

Medical

Consult the manufacturer of any personal medical devices, such as pacemakers or
hearing aids, to determine if they are adequately shielded from external RF (radio
frequency) energy. (The unit operates in the frequency range of 5760 MHz to
5840 MHz, and the power output level can range from 0.25 watts to 0.5 watts.) Do
not use the unit in health care facilities if any regulations posted in the area instruct
you not to do so. Hospitals or health care facilities may be using equipment that
could be sensitive to external RF (radio frequency) energy.

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Safety Instructions

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.

If there is any trouble, disconnect the unit from the telephone line and connect a
known working phone. If the known working phone operates properly, have your
unit repaired by one of the specified authorized Panasonic Factory Servicentres. If
the known working phone does not operate properly, consult your telephone
company.

Specifications

N Handset

Power Supply: Ni-MH battery (3.6 V, 830 mAh)

Frequency: 5.76 GHz – 5.84 GHz

Dimensions (H x W x D): Approx. 220 mm x 53 mm x 37 mm

21

(8

/32" x 2 3/32" x 1 15/32")

Mass (Weight): Approx. 210 g (0.46 lb.)

Security Codes: 1,000,000

N Base Unit

Power Supply: AC adaptor (120 V AC, 60 Hz)

Power Consumption: Standby: Approx. 2.3 W

Maximum: Approx. 5.5 W

Frequency: 5.76 GHz – 5.84 GHz

Dimensions (H x W x D): Approx. 107 mm x 214 mm x 135 mm

7

(4

/32" x 8 7/16" x 5 5/16")

Mass (Weight): Approx. 340 g (0.75 lb.)

N Dialing Mode: Tone (DTMF)/Pulse
N Operating Environment: 5 °C – 40 °C (41 °F – 104 °F)

Specifications are subject to change without notice.

54

w

w
w
w

W

TG5050CE.fm.fm Page 55 Thursday, June 24, 2004 3:55 PM

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

PANASONIC PRODUCT—LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in material and

orkmanship and agrees to remedy any such defect for a period as stated below from the

date of original purchase.

Telephone Accessory/Product —One (1) year, parts and labour

FRS (Family Radio Service) Product —One (1) year, parts and labour

LIMITATIONS AND EXCLUSIONS

This warranty does not apply to products purchased outside Canada or to any product which
has been improperly installed, subjected to usage for which the product was not designed,
misused or abused, damaged during shipping, or which has been altered or repaired in any

ay that affects the reliability or detracts from the performance, nor does it cover any product
hich is used commercially. Dry cell batteries are also excluded from coverage under this

arranty. Rechargeable batteries are warranted for ninety (90) days from date of original
purchase.
This warranty is extended to the original end user purchaser only. A purchase receipt or other
proof of date of original purchase is required before warranty service is performed.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, EXCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES.

In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied warranties, so the above limitations and
exclusions may not be applicable.

ARRANTY SERVICE

For product operation and information assistance, please contact your Dealer or our

Customer Care Centre at:
Telephone #: [phone] Fax #: [phone] Web: www.panasonic.ca
For product repairs, please contact one of the following:

• Your Dealer who will inform you of an authorized Servicentre nearest you.

• Our Customer Care Centre at [phone] or www.panasonic.ca

• A Panasonic Factory Servicentre listed below:

Richmond, British Columbia Calgary, Alberta
Panasonic Canada Inc. Panasonic Canada Inc.
12111 Riverside Way 6835-8
Richmond, BC V6W 1K8 Calgary, AB T2E 7H7
Tel: [phone] Tel: [phone]
Fax: [phone] Fax: [phone]

Mississauga, Ontario Lachine, Québec
Panasonic Canada Inc. Panasonic Canada Inc.
5770 Ambler Dr. 3075, rue Louis A. Amos
Mississauga, ON L4W 2T3 Lachine, QC H8T 1C4
Tel: [phone] Tel: [phone]
Fax: [phone] Fax: [phone]

th

St. N. E.

Carefully pack and send prepaid, adequately insured and preferably in the original carton.

IF YOU SHIP THE PRODUCT TO A SERVICENTRE

Include details of the defect claimed, and proof of date of original purchase.

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TG5050CE.fm.fm Page 56 Thursday, June 24, 2004 3:55 PM

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.

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