Panasonic KX-TG3032NZ, KX-TG3021NZ, KX-TG3022NZ, KX-TG3033NZ User Manual

Operating Instructions
2.4 GHz Expandable Digital Cordless Phone
with 2 Handsets
Model No.
2.4 GHz Expandable Digital Cordless
Model No.
Model No.
KX-TG3022NZ
Answering System
with 2 Handsets
KX-TG3032NZ
with 3 Handsets
KX-TG3033NZ
Model shown is KX-TG3021NZ.
This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider/ telephone company.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for future reference.
Table of Contents
Introduction
Product information . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . 4
Important safety instructions . . . . . . . 6
For best performance . . . . . . . . . . . . 9
Preparation
Setting up the base unit. . . . . . . . . . 10
Setting up the handset . . . . . . . . . . 10
Controls. . . . . . . . . . . . . . . . . . . . . . 13
Display. . . . . . . . . . . . . . . . . . . . . . . 14
Setting the unit before use . . . . . . . 15
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . 17
Phonebook
Transferring calls between handsets,
conference calls . . . . . . . . . . . . . . . 38
Registering a handset . . . . . . . . . . . 38
Useful Information
Wall mounting . . . . . . . . . . . . . . . . . 39
Headset (optional). . . . . . . . . . . . . . 40
Lanyard/strap eyelet . . . . . . . . . . . . 40
Error messages. . . . . . . . . . . . . . . . 41
Troubleshooting . . . . . . . . . . . . . . . 42
Specifications . . . . . . . . . . . . . . . . . 46
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . 47
Handset phonebook . . . . . . . . . . . . 19
Copying handset phonebook
items . . . . . . . . . . . . . . . . . . . . . . . . 20
Caller ID Service
Using Caller ID service . . . . . . . . . . 21
Caller list . . . . . . . . . . . . . . . . . . . . . 22
Programming
Programmable settings . . . . . . . . . . 24
Answering System
Answering system . . . . . . . . . . . . . . 29
Turning the answering system
on/off . . . . . . . . . . . . . . . . . . . . . . . . 29
Greeting message . . . . . . . . . . . . . . 30
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . 30
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . 31
Remote operation . . . . . . . . . . . . . . 32
Answering system settings . . . . . . . 33
Voice Mail Service
Using Voice Mail service . . . . . . . . . 35
Multi-unit Operation
Intercom . . . . . . . . . . . . . . . . . . . . . 37
2
Product information
Thank you for purchasing a Panasonic cordless telephone.
These operating instructions can be used for the following models:
KX-TG3021 KX-TG3022
KX-TG3031 KX-TG3032
Introduction
KX-TG3033
Important:
LThe suffix (NZ) in the following model numbers will be omitted in these instructions:
KX-TG3021NZ/KX-TG3022NZ/KX-TG3031NZ/KX-TG3032NZ/KX-TG3033NZ
Notable feature differences among the following models
Intercom
Model no. Answering system
\ N
KX-TG3021
KX-TG3022 r
KX-TG3031 rr
*1
N N
*2
*3
*3
KX-TG3032 rrr
KX-TG3033 rrr
*1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets. *3 Intercom calls can be made between the handsets by purchasing and registering
1 or more optional handsets (KX-TGA301AZ, page 5).
3
Introduction
Special feature
NHandset voice enhancer
This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 18).
Accessory information
Included accessories
Quantity
No. Accessory item
1 AC adaptor for base unit 1 1 1
2 Telephone line cord 1 1 1
3 Wall mounting adaptor 1 1 1
4 Battery 1 2 3
5 Handset cover
6 Charger 1 2
7 AC adaptor for charger 1 2
*1 The handset cover comes attached to the handset.
1234
*1
KX-TG3021/ KX-TG3031
123
KX-TG3022/ KX-TG3032
KX-TG3033
567
4
Additional/replacement accessories
Accessory item Order number
Introduction
Rechargeable nickel metal hydride (Ni-MH) battery
Accessory handset with charger KX-TGA301AZ
HHR-P107
Expanding your phone system
You can expand the phone system by registering optional handsets to a single base unit.
LA maximum of 4 total handsets
(included and optional) can be registered to a single base unit.
Handset (optional): KX-TGA301AZ
5
Introduction
Important safety instructions
When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.
1. Read all instructions carefully.
2. Follow all warnings and instructions marked on the product.
3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning.
4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.
5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.
6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.
7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord.
9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
10. Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.
11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorised service centre when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.
12. Unplug the product from power outlets and take to an authorised service centre when the following conditions occur: A. When the power cord is
damaged or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed
to rain or water.
D. If the product does not work
normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorised service centre.
E. If the product has been dropped
or physically damaged.
F. If the product exhibits a distinct
change in performance.
13. During thunderstorms, avoid using telephones including cordless phones. There is a risk of an electric shock from lightning.
14. Do not use the product to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
6
Introduction
WARNING:
LTo prevent the risk of fire or electrical
shock, do not expose the product to rain or any type of moisture.
LUnplug the product from power
outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre.
LDo not spill liquids (detergents,
cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall socket, and do not use.
LDo not place or use this product near
automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
LCompletely insert the AC adaptor/
power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
LRegularly remove any dust, etc. from
the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
CAUTION:
Installation
LNever touch uninsulated telephone
wires or terminals unless the telephone line has been disconnected at the network interface.
LUse caution when installing or
modifying telephone lines.
LDo not touch the plug with wet hands. LThe AC adaptor is used as the main
disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
Battery
To reduce the risk of fire or injury to persons, read and follow these instructions.
LUse only the battery(ies) specified. LDo not dispose of the battery(ies) in a
fire. They may explode. Check with local waste management codes for special disposal instructions.
LDo not open or mutilate the
battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
LExercise care when handling the
battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.
LCharge the battery(ies) provided, or
identified for use with the product only, in accordance with the instructions and limitations specified in this manual.
LNever install telephone wiring during
a lightning storm.
LNever install telephone line sockets in
wet locations unless the socket is specifically designed for wet locations.
Medical
LConsult the manufacturer of any
personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately
7
Introduction
shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 2.4 GHz to 2.48 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
General warnings
LThis equipment will be inoperable
when mains power fails.
LWhen a failure occurs which results in
the internal parts becoming accessible, disconnect the power supply cord immediately and return the product to an authorised service centre.
LDisconnect the telecom connection
before disconnecting the power connection prior to relocating the equipment, and reconnect the power first.
LNo “111” or other calls can be made
from this device during a mains power failure. This equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service.
LTo minimise the possibility of lightning
damage, when you know that a thunderstorm is coming, we recommend that you: – Unplug the telephone line cord from
the phone socket.
– Unplug the power supply cord from
the AC power outlet.
electromagnetic interference. Any modifications to any part of the system or to any peripherals may void the EMC compliance of the system or the peripherals.
LThe product’s answering system only
responds to Distinctive Alert cadence(s) DA1 and DA3.
LNot all telephones will respond to
incoming ringing when connected to the extension socket.
LThis equipment may not provide for
the effective hand-over of a call to another device connected to the same line.
LThe grant of a Telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.
Important notice
LUnder power failure conditions, this
telephone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use.
LThe earpiece on the handset is
magnetised and may retain small metallic objects.
LThis equipment has been tested and
found to comply with AS/NZS CISPR22: 2004 limits for
8
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with each other.
LFor maximum coverage and noise-
free communications, place your base unit: – at a convenient, high, and central
location with no obstructions between the handset and base unit in an indoor environment.
– away from electronic appliances
such as TVs, radios, personal computers, wireless devices or other phones.
– avoid facing radio frequency
transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window).
Introduction
LThe product should be kept away
from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C or greater than 40 °C. Damp basements should also be avoided.
LThe maximum calling distance may
be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
LOperating the product near electrical
appliances may cause interference. Move away from the electrical appliances.
Routine care
LWipe the outer surface of the product
with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.
LCoverage and voice quality depends
on the local environmental conditions.
LIf the reception for a base unit location
is not satisfactory, move the base unit to another location for better reception.
Environment
LKeep the product away from electrical
noise generating devices, such as fluorescent lamps and motors.
LThe product should be kept free from
excessive smoke, dust, high temperature, and vibration.
LThe product should not be exposed to
direct sunlight.
LDo not place heavy objects on top of
the product.
LWhen you leave the product unused
for a long period of time, unplug the product from the power outlet.
9
Preparation
Setting up the base unit
LThe unit is not designed to be used
with rotary (pulse dialling) services.
LThe unit’s answering system will not
answer incoming calls on your FaxAbility number.
Connecting the AC adaptor and telephone line cord
Connect the telephone line cord until it clicks into the base unit and telephone line socket (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C).
LUse only the included Panasonic AC
adaptor PQLV203AL.
A
To single-line
B
telephone socket
C
(230–240 V AC,
50/60 Hz)
If you subscribe to an ADSL service
Please attach a noise filter (contact your ADSL provider) to the telephone line between the base unit and the telephone line socket in the event of the following: – Noise is heard during conversations. – Caller ID features do not function
properly.
To single-line telephone socket
Noise filter
Setting up the handset
Hooks
Note:
LThe AC adaptor must remain
connected at all times. (It is normal for the adaptor to feel warm during use.)
LThe AC adaptor should be connected
to a vertically oriented or floor­mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
LThe unit will not work during a power
failure. We recommend connecting a corded telephone to the same telephone line or to the same telephone socket using a BT double adaptor.
Connecting the AC adaptor
Available model:
KX-TG3022/KX-TG3032/ KX-TG3033
LUse only the included Panasonic AC
adaptor PQLV208AL.
10
Preparation
(230–240 V AC, 50/60 Hz)
Bottom of the charger
Hooks
Hooks
Fasten the AC adaptor cord to prevent it from being disconnected.
Battery installation/ replacement
1
Press the notch of the handset cover firmly, and slide it in the direction of the arrow. LIf necessary, remove the old
battery.
Battery charge
Place the handset on the base unit or charger for 7 hours before initial use.
LWhile charging, “Charging” is
displayed and the charge indicator on the handset lights. When the battery is fully charged, “Charge completed” is displayed.
Base unit:
Charge contacts
LModel shown is KX-TG3021.
2 Insert the battery (A), and press it
down until it snaps into position (B). Then close the handset cover (C,
D).
B
A
Important:
LUse only the rechargeable Panasonic
battery noted on page 5.
C
D
Charger:
Available model:
KX-TG3022/KX-TG3032/ KX-TG3033
Charge contacts
Note:
LIf you want to use the handset
immediately, charge the battery for at least 15 minutes.
11
Preparation
LTo ensure that the battery charges
properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.
LWhen the battery is empty, “Charge
for 7h” is displayed and the charge
indicator does not light for about 5 minutes to concentrate on charging.
Battery level
Battery icon Battery level
5 Fully charged
6 Medium
7 Low
Flashing: needs to be recharged.
8 Empty
Note:
LWhen the battery needs to be
charged, the handset beeps intermittently during use.
Panasonic battery performance
Operation Operating time
While in use (talking)
While not in use (standby)
While using the clarity booster feature (page 18)
Note:
LBattery operating time may be
shortened over time depending on usage conditions and surrounding temperature.
Up to 5 hours
Up to 11 days
Up to 3 hours
LBattery power is consumed whenever
the handset is off the base unit or charger, even when the handset is not in use.
LAfter the handset is fully charged,
displaying “Charge completed”, it may be left on the base unit or charger without any ill effect on the battery.
LThe battery level may not be
displayed correctly after you replace the battery. In this case, place the handset on the base unit or charger and let it charge for 7 hours.
Symbols used in these operating instructions
Symbol Meaning
{}
Button name/ soft key name
i Proceed to the next
“ ”
Example:
Alarm
Example:
{V}/{^}: “Off
The words in the brackets indicate button names/soft key names on the handset and base unit.
Example:
Unit keys: {C}, {OFF} Soft keys:
{View CID}, {Phonebook}
operation.
The words in quotations indicate the menu on the display.
Press {V} or {^} to select “Off”.
12
Controls
Preparation
Base unit (KX-TG3031/KX­TG3032/KX-TG3033)
Base unit (KX-TG3021/KX­TG3022)
BC
A {LOCATOR} B IN USE indicator C Charge contacts
A
A B C
D
E
F G
H I
JKMNL
A {GREETING REC} (Recording) B {GREETING CHECK} C Speaker D {ERASE} E {ANSWER ON}
ANSWER ON indicator
F {MESSAGE}
MESSAGE indicator
G {>} (SKIP) H IN USE indicator I {LOCATOR}{INTERCOM} J VOLUME {<}{>} K MIC (Microphone) L {<} (REPEAT) M {STOP} N Charge contacts
13
Preparation
Handset
A
B
C
D
E
F
G H
I
A Speaker B Soft keys C Headset socket
J
K
L
M N
B
O
P
Q
Using the navigator key
The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}.
Adjusting audio volume
Press {^} or {V} repeatedly while talking.
{^}
{<}{>}
{V}
Using the soft keys
The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
5
10:30AM [1] View Phone
K
CID book
L
D {C} (TALK) E Navigator key ({^} {V} {<}{>}) F {s} (SP-PHONE) G {RECALL}{CALL WAIT} H Microphone I Charge contacts J Lanyard/strap eyelet K Charge indicator
Ringer indicator Message indicator
L Receiver M Display N {MENU} O {OFF} P {PAU SE}{REDIAL} Q {HOLD}{INTERCOM}
Display
Handset display items
Displayed item
J Voice enhancer is on.
5 Battery level
Example:
[1]
Meaning
The handset’s extension number (example shown here: handset 1)
14
Setting the unit before use
Important:
LTo program features by scrolling
through the display menus, see page
24.
Date and time
Set the correct date and time. – To display the date and time when the
calls were received in the caller list.
– To use the available alarm function
(page 28).
– When you play back a message from
the answering system (page 30), the unit announces the day and time it was recorded. (KX-TG3031/KX­TG3032/KX-TG3033)
Preparation
1 {MENU} i {4}{1} 2 Enter the current day, month, and
year by selecting 2 digits for each. Example: 15 August, 2007
{1}{5}{0}{8}{0}{7}
3 Enter the current hour and minute
(12-hour clock format) by selecting 2 digits for each. Example: 9:30
{0}{9}{3}{0}
4 {AM/PM}: Select “AM” or “PM”. 5 {Save} i {OFF}
Note:
LIf you make a mistake when entering
the date and time, press {<}, {>}, {^}, or {V} to move the cursor, then make the correction.
LThe date and time may be incorrect
after a power failure. In this case, set the date and time again.
15
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