Panasonic KX-TG2721AL, KX-TG2722AL User Manual

Operating Instructions

Digital Cordless Answering System

Model No. KX-TG2721AL

KX-TG2722AL

Model shown is KX-TG2721.

Before initial use, see “Getting Started” on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for future reference.

Please access our online customer survey: http://panasonic.net/pcc/tel/q

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Introduction

Model composition .......................................3

Accessory information ..................................3

Important Information

For your safety .............................................5

Important safety instructions ........................6

For best performance ...................................6

Other information .........................................7

Specifications ...............................................7

Getting Started

Setting up .....................................................9

Note when setting up .................................10

Controls ......................................................11

Display .......................................................12

Turning the power on/off ............................12

Initial settings .............................................12

One touch eco mode ..................................13

Making/Answering Calls

Making calls ...............................................14

Answering calls ..........................................14

Useful features during a call .......................15

Phonebook

Handset phonebook ...................................16

Copying phonebook entries .......................16

Programming

Programmable settings ..............................18

Special programming .................................20

Caller ID Service

Using Caller ID service ...............................22

Caller list ....................................................22

Answering System

Answering system ......................................24

Turning the answering system on/

off ...............................................................24

Greeting message ......................................24

Listening to messages using the base

unit .............................................................25

Listening to messages using the

handset ......................................................26

Remote operation .......................................26

Answering system settings .........................28

Voice Mail Service

Voice mail service ......................................30

Intercom/Locator

Intercom .....................................................31

Handset locator ..........................................31

Transferring calls, conference calls ............31

Useful Information

Character entry ..........................................32

Error messages ..........................................34

Troubleshooting .........................................34

Wall mounting ............................................39

Index

Index...........................................................40

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Model composition

Series Model No.

Base unit Handset

Part No. Part No. Quantity

KX-TG2721 series

KX-TG2721 KX-TG2721 KX-TGA277 1

KX-TG2722 KX-TG2721 KX-TGA277 2

R Intercom calls and the phonebook copy feature are only available for KX-TG2722. R The suffix (AL) in the following model numbers will be omitted in these instructions:

KX-TG2721AL/KX-TG2722AL

Accessory information

Supplied accessories

No. Accessory item/Part number

Quantity

KX-TG2721 KX-TG2722

A AC adaptor/PNLV226AL 1 2 B

Telephone line cord

1 1

Rechargeable batteries

2 4

Handset cover

1 2

E Charger – 1

*1 The telephone line cord comes connected with the telephone plug. *2 See page 4 for replacement battery information. *3 The handset cover comes attached to the handset.

A B C D E

Introduction

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Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information.

Accessory item Model number

Rechargeable batteries

HHR-4MVT/2B or HHR-4MRT/2B

Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset

DECT repeater KX-A405AL

*1 Replacement batteries may have a different capacity from that of the supplied batteries.

Introduction

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For your safety

To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product.

WARNING

Power connection

R Use only the power source marked on the

product.

R Do not overload power outlets and

extension cords. This can result in the risk of fire or electric shock.

R Completely insert the AC adaptor/power

plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

R Regularly remove any dust, etc. from the

AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

R Unplug the product from power outlets if it

emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre.

R Unplug from power outlets and never touch

the inside of the product if its casing has been broken open.

R Never touch the plug with wet hands.

Danger of electric shock exists.

Installation

R To prevent the risk of fire or electrical

shock, do not expose the product to rain or any type of moisture.

R Do not place or use this product near

automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

R Do not allow the AC adaptor or telephone

line cord to be excessively pulled, bent or placed under heavy objects.

R It is advised not to use the equipment at a

refuelling point. Users are reminded to observe restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting operations are in progress.

Operating safeguards

R Unplug the product from power outlets

before cleaning. Do not use liquid or aerosol cleaners.

R Do not disassemble the product. R Do not spill liquids (detergents, cleansers,

etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall socket, and do not use.

Medical

R Consult the manufacturer of any personal

medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of

1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).)

R Do not use the product in health care

facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

CAUTION

Installation and location

R Never install telephone wiring during an

electrical storm.

R Never install telephone line sockets in wet

locations unless the socket is specifically designed for wet locations.

R Never touch uninsulated telephone wires or

terminals unless the telephone line has been disconnected at the network interface.

Important Information

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R Use caution when installing or modifying

telephone lines.

R The AC adaptor is used as the main

disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

R This product is unable to make calls when:

– the handset batteries need recharging or

have failed.

– there is a power failure.

Battery

R We recommend using the batteries noted

on page 4. USE ONLY rechargeable

Ni-MH batteries AAA (R03) size.

R Do not mix old and new batteries. R Do not open or mutilate the batteries.

Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed.

R Exercise care when handling the batteries.

Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.

R Charge the batteries provided with or

identified for use with this product only, in accordance with the instructions and limitations specified in this manual.

R Only use a compatible base unit (or

charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

General notices

R Please ensure that a separate telephone,

not dependent on local power, is available for emergency use.

R This equipment will be inoperable when

mains power fails.

R When a failure occurs which results in the

internal parts becoming accessible, disconnect the power supply cord immediately and return this unit to an authorised service centre.

R To minimise the possibility of lightning

damage, when you know that a

thunderstorm is coming, we recommend that you: – Unplug the telephone line cord from the

phone socket.

– Unplug the AC adaptor from the AC

power outlet.

R No “000” or other calls can be made from

this device during a mains power failure.

R The earpiece on the handset is magnetised

and may retain small metallic objects.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (including a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free

communications, place your base unit: – at a convenient, high, and central

location with no obstructions between the handset and base unit in an indoor environment.

Important Information

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– away from electronic appliances such as

TVs, radios, personal computers, wireless devices, or other phones.

– facing away from radio frequency

transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)

R Coverage and voice quality depends on the

local environmental conditions.

R If the reception for a base unit location is

not satisfactory, move the base unit to another location for better reception.

Environment

R Keep the product away from electrical noise

generating devices, such as fluorescent lamps and motors.

R The product should be kept free from

excessive smoke, dust, high temperature, and vibration.

R The product should not be exposed to

direct sunlight.

R Do not place heavy objects on top of the

product.

R When you leave the product unused for a

long period of time, unplug the product from the power outlet.

R The product should be kept away from heat

sources such as radiators, cookers, etc. It should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.

R The maximum calling distance may be

shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

R Operating the product near electrical

appliances may cause interference. Move away from the electrical appliances.

Routine care

R Wipe the outer surface of the product

with a soft cloth.

R Do not use benzine, thinner, or any

abrasive powder.

Other information

CAUTION: Risk of explosion if battery is

replaced by an incorrect type. Dispose of used batteries according to the instructions.

Notice for product disposal, transfer, or return

R This product can store your private/

confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.

Information on Disposal in other Countries outside the European Union

These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

Specifications

R Standard:

GAP (Generic Access Profile)

R Frequency range:

1.88 GHz to 1.90 GHz

R RF transmission power:

Approx. 10 mW (average power per channel)

R Power source:

220–240 V AC, 50/60 Hz

R Power consumption:

Base unit:

Standby: Approx. 0.54 W Maximum: Approx. 2.7 W

Charger:

Standby: Approx. 0.1 W

Important Information

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Maximum: Approx. 1.8 W

R Operating conditions:

0 °C – 40 °C, 20 % – 80 % relative air humidity (dry)

Note:

R Design and specifications are subject to

change without notice.

R The illustrations in these instructions may

vary slightly from the actual product.

Important Information

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Setting up

Connections

R Use only the supplied Panasonic AC

adaptor PNLV226AL.

R When mounting the unit on a wall, see

page 39.

n Base unit

Use only the supplied telephone line cord.

Hook

“Click”

Press plug firmly.

*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.

Correct Incorrect

To power outlet

To socket

DSL/ADSL filter*

“Click”

n Charger

To power outlet

Hooks

Battery installation

R USE ONLY Ni-MH batteries AAA (R03)

size.

R Do NOT use Alkaline/Manganese/Ni-Cd

batteries.

R Confirm correct polarities (

, ).

Rechargeable Ni-MH ONLY

Battery charging

Charge for about 7 hours. R When the batteries are fully charged,

“Fully charged” is displayed.

Confirm “Charging” is displayed.

Getting Started

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Note when setting up

Note for connections

R The AC adaptor must remain connected at

all times. (It is normal for the adaptor to feel warm during use.)

R The AC adaptor should be connected to a

vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

R The unit is not designed to be used with

rotary/pulse dialling services.

During a power failure

The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line socket using a telephone double adaptor.

Note for battery installation

R Use the supplied rechargeable batteries.

For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 6.

R Wipe the battery ends (

, ) with a dry

cloth.

R Avoid touching the battery ends (

, ) or

the unit contacts.

Note for battery charging

R It is normal for the handset to feel warm

during charging.

R Clean the charge contacts of the handset,

base unit, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets and any telephone line cords. Clean more often if the unit is exposed to grease, dust, or high humidity.

Battery level

Icon Battery level

High

Medium

Low

Needs charging.

Panasonic Ni-MH battery performance (supplied batteries)

Operation Operating time

In continuous use 20 hours max.

Not in use (standby) 170 hours max.

Note:

R It is normal for batteries not to reach full

capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use).

R Actual battery performance depends on

usage and ambient environment.

R Even after the batteries are fully charged,

the handset can be left on the base unit or charger without any ill effect on the batteries.

R The battery level may not be displayed

correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.

Getting Started

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Controls

Handset

Speaker

M N (Phonebook/Clear) M N (Speakerphone) M N (Talk)

Dial keypad

Receiver

Display

M N (Menu/OK) M N (Mute/Pause)

MR/ECON

R: Recall/Flash

ECO: Eco mode shortcut key M N (Off/Power)

Microphone

Charge contacts

Navigator key

– MDN, MCN, MFN, or MEN: Scroll through various

lists and items.

–

(Volume: MDN or MCN): Adjust the

receiver or speaker volume while talking.

– MFN (

: Caller list): View the caller list.

– MEN (T: Redial): View the redial list.

Base unit

A CDEB

MjN/MkN (Volume up/down) M N (Erase) M N (Play)

Message indicator

Charge contacts

Speaker

M N/M N (Repeat/Skip) MnN (Stop) M N (Locator) M N (Answer on)

Answer on indicator

Getting Started

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Display

Handset display items

Item Meaning

Range status: The more bars visible, the closer the handset is to the base unit. R When

is flashing: Handset is searching for base unit. (page 35)

Handset is accessing base unit (intercom*1, paging, changing base unit settings, etc.).

Handset is on an outside call. R When flashing slowly:

The call is put on hold.

R When flashing rapidly:

An incoming call is now being received.

ECO

The base unit transmission power is set to “Low”. (page 13)

Answering system is on. (page 24)

Battery level

Alarm is on. (page 20)

[P]

Privacy mode is on.

(page 19)

New voice mail message received.*2 (page 30)

[IN USE]

R Someone is using the

line.

R Answering system is

being used by: – another handset

– the base unit.

*1 KX-TG2722 *2 Voice mail subscribers only

Turning the power on/off

Power on

Press M

N for about 1 second.

Power off

Press M N for about 2 seconds.

Initial settings

Symbol meaning: Example: MbN: “Off”

Press MCN or MDN to select the words in quotations.

Display language

1 M

2 MbN: “Handset Setup” a M N 3 MbN: “Display Setup” a M

4 MbN: “Select Language” a M

5 MbN: Select your desired language. a

M N a M N

Note:

R If you select a language you cannot read:

M N a M N a MDN 3 times a M

N a MCN 3 times a M N 2

times a MbN: Select your desired language. a M

N a M N

Date and time

1 M

2 MbN: “Handset Setup” a M

3 MbN: “Set Date & Time” a M

4 Enter the current date, month, and year.

Example: 15 July, 2012

15 07 12

5 Enter the current hour and minute.

Example: 9:30

09 30

Getting Started

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R You can select 24-hour or 12-hour

clock format (“AM” or “PM”) by pressing *.

6 M

N a M N

Note:

R The date and time may be incorrect after a

power failure. In this case, set the date and time again.

One touch eco mode

The MR/ECON button on the handset enables you to activate the eco function with one touch. By activating eco mode, your unit can reduce the base unit transmission power by up to 90 % in standby mode. You can turn on/off one touch eco mode by just pressing MR/ECON. The default setting is “Normal”. – When the one touch eco mode is on: “Low”

is temporarily displayed and “ECO” is shown on the handset display.

– When the one touch eco mode is off:

“Normal” is temporarily displayed and “ECO” goes off from the handset display.

Note:

R When there is another cordless phone

nearby and it is in use, the base unit transmission power may not be reduced. (KX-TG2722)

R Activating one touch eco mode reduces the

range of the base unit in standby mode.

R If you set the repeater mode to “On” (page

21), one touch eco mode is cancelled.

Getting Started

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Making calls

1 Lift the handset and dial the phone

number.

R To correct a digit, press M

2 M

3 When you finish talking, press M

N or

place the handset on the base unit or charger.

Using the speakerphone

1 Dial the phone number and press M

R Speak alternately with the other party.

2 When you finish talking, press M

Note:

R For best performance, use the

speakerphone in a quiet environment.

R To switch back to the receiver, press M

Adjusting the receiver or speaker volume

Press MDN or MCN repeatedly while talking.

Making a call using the redial list

The last 10 phone numbers dialled are stored in the redial list (each 24 digits max.).

1 MEN (T) 2 MbN: Select the desired phone number. 3 M

Erasing a number in the redial list

1 MEN (T) 2 MbN: Select the desired phone number.

a M

N 2 times

3 MbN: “Yes” a M N a M N

Pause (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service.

When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 16). Example: If you need to dial the line access number “0” when making outside calls with a PBX:

1 0 a M

2 Dial the phone number. a M

Note:

R A 3 second pause is inserted each time

N is pressed.

Answering calls

1 Lift the handset and press M

N or M N

when the unit rings. R You can also answer the call by

pressing any dial key from 0 to 9,

*, or #. (Any key answer feature)

2 When you finish talking, press M

N or

place the handset on the base unit or charger.

Auto talk

You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press M N. To turn this feature on, see page 19.

Adjusting the handset ringer volume

n While the handset is ringing for an

incoming call:

Lift the handset and press MDN or MCN repeatedly to select the desired volume.

n Programming the volume beforehand:

1 M

2 M

N: “Handset Setup” a M N

3 M

N: “Ringer Setup” a M N

4 M

N: “Ringer Volume” a M N

5 MbN: Select the desired volume. 6 M

N a M N

Making/Answering Calls

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+ 30 hidden pages

Panasonic KX-TG2721AL, KX-TG2722AL User Manual

Table of Contents

Model composition

Accessory information

Introduction

For your safety

Important Information

Important safety instructions

For best performance

Other information

Specifications

Setting up

Getting Started

Note when setting up

Controls

Display

Turning the power on/off

Initial settings

One touch eco mode

Making calls

Answering calls

Making/Answering Calls