Panasonic KX-TG2631 User Manual

2.4 GHz Digital Cordless Answering System
Model No.
Answering System with Two Handsets
Model No.
Model shown is KX-TG2631.
This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider.
Charge the handset battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico.
KX-TG2631
2.4 GHz Digital Cordless
KX-TG2632

Table of Contents

Introduction
Introduction. . . . . . . . . . . . . . . . . . . . . . . 3
About these operating instructions . . . . . 4
Accessory information . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . . 7
For best performance . . . . . . . . . . . . . . . 9
Preparation
Setting up the base unit . . . . . . . . . . . . 10
Setting up the handset . . . . . . . . . . . . . 11
Controls . . . . . . . . . . . . . . . . . . . . . . . . 14
Displays . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting the unit before use . . . . . . . . . . 17
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 19
Answering calls . . . . . . . . . . . . . . . . . . 20
Useful features during a call. . . . . . . . . 20
Phonebook
Handset phonebook . . . . . . . . . . . . . . . 23
Copying handset phonebook items . . . 25
Caller ID Service
Using Caller ID service. . . . . . . . . . . . . 26
Caller list. . . . . . . . . . . . . . . . . . . . . . . . 27
Transferring calls between handsets,
conference calls . . . . . . . . . . . . . . . . . . 41
Registering a handset. . . . . . . . . . . . . . 42
Useful Information
Wall mounting. . . . . . . . . . . . . . . . . . . . 43
Headset (optional) . . . . . . . . . . . . . . . . 44
Error messages . . . . . . . . . . . . . . . . . . 45
Troubleshooting . . . . . . . . . . . . . . . . . . 46
FCC and other information . . . . . . . . . . 50
Specifications . . . . . . . . . . . . . . . . . . . . 53
Customer services . . . . . . . . . . . . . . . . 54
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 55
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Programming
Programmable settings . . . . . . . . . . . . 29
Answering System
Answering system . . . . . . . . . . . . . . . . 34
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Listening to messages using the
handset. . . . . . . . . . . . . . . . . . . . . . . . . 36
Remote operation. . . . . . . . . . . . . . . . . 37
Answering system settings. . . . . . . . . . 38
Multi-unit Operation
Intercom . . . . . . . . . . . . . . . . . . . . . . . . 40
2 For assistance, please visit http://www.panasonic.com/phonehelp

Introduction

Introduction

Thank you for purchasing a Panasonic cordless telephone.
We recommend keeping a record of the following information for future reference.
Serial No. Date of purchase (found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
ENERGY STAR
ENERGY STAR
As an that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.
For assistance, please visit http://www.panasonic.com/phonehelp 3
®
Participant, Panasonic has determined
Introduction

About these operating instructions

These operating instructions can be used for KX-TG2631/KX-TG2632.
Descriptions of the multiple handsets and charger
KX-TG2632 includes 2 handsets and a charger. Descriptions of the multiple handsets and charger in these operating instructions are for KX-TG2632 only.
KX-TG2632
Symbols used in these operating instructions
Symbol Meaning
Example:Ringer volume”Press {^} or {V} to select the words in quotations
shown on the display.
i Proceed to the next operation.
Example: {MENU}, {Phonebook}
Example:
{MENU} i {0}{5}{1} Select the desired setting. i
{
Save} i {OFF}
The words in the brackets show button names including soft key names (page 16) on the handset and base unit.
Press {MENU}, then press {0}, {5}, {1}. Press {^} or {V} to select the desired setting. Press
{
then press
OFF}.
{
Save},
4 For assistance, please visit http://www.panasonic.com/phonehelp
Introduction

Accessory information

Included accessories
1234
5
Quantity
No. Accessory item Order number
1 AC adaptor PQLV19Y or
PQLV255Z
2 Telephone line cord PQJA10075Z 1 1 1
3 Battery HHR-P105 1 2 2
4 Handset cover
5 Charger PQLV30041ZB 1
*1 Both of the AC adaptors function well with the base unit and charger. *2 The handset cover comes attached to the handset.
*2
PQYNTG2432BR 2
PQYNTG2421WR 1 2
PQLV30041ZW 1
*1
KX-TG 2631W
KX-TG 2632B
122
KX-TG 2632W
For assistance, please visit http://www.panasonic.com/phonehelp 5
Introduction
Additional/replacement accessories
Accessory item Order number
Rechargeable nickel metal hydride (Ni-MH) battery
Headset KX-TCA60, KX-TCA86, KX-TCA88HA,
T-adaptor KX-J66
Battery back-up power supply KX-TCA200
HHR-P105
KX-TCA91, KX-TCA92, or KX-TCA98
Accessory item
Belt clip PQKE10393Z1 PQKE10393Z2
KX-TG2631W/ KX-TG2632W
KX-TG2632B
Sales and support information
L To order replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
6 For assistance, please visit http://www.panasonic.com/phonehelp

Important safety instructions

When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.
1. Read all instructions carefully.
2. Follow all warnings and instructions marked on the product.
3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning.
4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.
5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.
6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.
7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord.
9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
10. Never push any objects through slots in the product. This may result in the
Introduction
risk of fire or electric shock. Never spill any liquid on the product.
11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.
12. Unplug the product from power outlets and take to an authorized service center when the following conditions occur: A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not work
normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.
E. If the product has been dropped or
physically damaged.
F. If the product exhibits a distinct
change in performance.
13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.
14. Do not use the product to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
For assistance, please visit http://www.panasonic.com/phonehelp 7
Introduction
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone line has been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L Do not touch the plug with wet hands. L The AC adaptor is used as the main
disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
Battery
To reduce the risk of fire or injury to persons, read and follow these instructions.
L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local waste management codes for special disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.
L Charge the battery(ies) provided, or
identified for use with the product only, in accordance with the instructions and limitations specified in this manual.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose the product to rain or any type of moisture.
L Unplug the product from power outlets if
it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-
7262).
Medical
L Consult the manufacturer of any
personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 2.4 GHz to 2.48 GHz, and the power output is 100 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
8 For assistance, please visit http://www.panasonic.com/phonehelp

For best performance

Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following:
L Placing the product away from electrical
appliances.
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions such as walls.
L Raising the antenna vertically. L If you use the handset near a microwave
oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit.
L If you use the handset near another
cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit.
Introduction
L The product should be kept away from
heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.
L The maximum calling distance may be
shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
L Operating near 2.4 GHz electrical
appliances may cause interference. Move away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.
Environment
L Keep the product away from electrical
noise generating devices, such as fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for
a long period of time, unplug the product from the power outlet.
For assistance, please visit http://www.panasonic.com/phonehelp 9

Preparation

Hook

Setting up the base unit

Connecting the AC adaptor and telephone line cord
Connect the telephone line cord until it clicks into the base unit (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C).
L Use only the included Panasonic AC
adaptor PQLV19 or PQLV255.
C
Note:
L The AC adaptor must remain connected
at all times. (It is normal for the adaptor to feel warm during use.)
L The AC adaptor should be connected to
a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
L The unit will not work during a power
failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using a Panasonic T-adaptor (page
6). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 6.
A
(120 V AC, 60 Hz)
To single-line telephone jack (RJ11C)
B
10 For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
If you subscribe to a DSL service
Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:
– Noise is heard during conversations. – Caller ID features (page 26) do not
function properly.
To single-line telephone jack (RJ11C)
Noise filter

Setting up the handset

Connecting the charger
Available model:
KX-TG2632
L Use only the included Panasonic AC
adaptor PQLV19 or PQLV255.
(120 V AC, 60 Hz)
Bottom of the charger
Hooks
Fasten the AC adaptor cord to prevent it from being disconnected.
For assistance, please visit http://www.panasonic.com/phonehelp 11
Preparation
Battery installation/replacement
1 Press the notch of the handset cover
firmly, and slide it in the direction of the arrow.
L If necessary, remove the old battery.
2 Insert the battery (A), and press it
down until it snaps into position (B). Then close the handset cover.
B
A
Attention:
A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800­822-8837) for information on how to recycle this battery.
Battery charge
Place the handset on the base unit or charger for 6 hours before initial use. While charging, “Charging” is displayed and the CHARGE indicator on the base unit lights. When the battery is fully charged, “Charge completed” is displayed.
Base unit:
Important:
L Use only the rechargeable Panasonic
battery noted on page 6.
L Model shown is KX-TG2631.
OR
12 For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Charger:
Available model:
KX-TG2632
Charge contacts
Note:
L If you want to use the unit immediately,
charge the battery for at least 15 minutes.
L To ensure that the battery charges
properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.
Battery level
Battery icon Battery level
5 Fully charged
6 Medium
7 Low
Flashing: needs to be recharged.
8 Empty
Note:
L When the battery needs to be charged,
the handset beeps intermittently while it is in use.
Panasonic battery performance
Operation Operating time
While in use (talking)
While not in use (standby)
While using the Clarity Booster feature (page
21)
Note:
L Battery operating time may be
shortened over time depending on usage conditions and surrounding temperature.
L Battery power is consumed whenever
the handset is off the base unit or charger, even when the handset is not in use. Hence the longer you leave the handset off the base unit or charger, the less time you may actually talk using the handset.
L After the handset is fully charged,
displaying “Charge completed”, it may be left on the base unit (or charger) without any ill effect on the battery.
L The battery level may not be displayed
correctly after you replace the battery. In this case, place the handset on the base unit (or charger) and let charge for 6 hours.
Up to 5 hours
Up to 11 days
Up to 3 hours
For assistance, please visit http://www.panasonic.com/phonehelp 13
Preparation
GREE TING
MESSAGE
STOP
ERASE
CHECK
REC
REPEAT
SKIP
CHARGE
M
IC
G
R
E
E
TI
N
G
ME
S
S
A
G
E
S
TO
P
ER
A
S
E
CHECK
R
E
C
V
O
L
.
R
E
P
E
A
T
S
K
I
P
LO
C
AT
O
R
/
IN
T
ERC
O
M
CHA
RG
E
TOR
OM
TOR
OM

Controls

Base unit
A
M
B
GREETING
REC
ERASE
CHARGE
REPE
VOL.
LOCATOR
INTERCOM
MIC
NO
ANSWER ON
CHECK
STOP
MESSAGE
AT
SKIP
/
A Antenna B Speaker C Display D {GREETING REC} (Recording) E {ERASE} F {STOP} G CHARGE indicator H {GREETING CHECK} I {ANSWER ON}
ANSWER ON indicator
*1 KX-TG2631 *2 KX-TG2632
C
H
D E F
G
REC
ERASE
CHARGE
CHECK
STOP
REPEAT
ANSWER ON
MESSAGE
SKIP
I
J
K
GREETING
L
LOLOCATOR ININTERERCOM
LOLOCATOR ININTERERCOM
QPR
J {MESSAGE}
MESSAGE indicator
K {>} (SKIP) L {<} (REPEAT)
*1
M Charge contacts N VOL. (Volume) {<} {>} O MIC (Microphone) P {LOCATOR/INTERCOM} Q {1} (LOCATOR/INTERCOM) R {2} (LOCATOR/INTERCOM)
*2
*2
14 For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Handset
A
B
C D E
F
G
H
A Speaker B Soft keys C Headset jack D {C} (TALK) E Navigator key ({^} {V} {<} {>}) F {s} (SP-PHONE) G {*} (TONE) H {PAUSE} {REDIAL} I Ringer indicator
Message indicator
J Receiver K Display L {MENU} M {OFF} N {MUTE} {CLEAR}
I
J
K L
B
M
N
O
P
Q
O {HOLD} {INTERCOM} P Microphone Q Charge contacts
Note:
L Some operations not mentioned above
are displayed as soft key selections during operation (page 16).
Example: {Flash}
Using the navigator key
The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
Adjusting audio volume
Press {^} or {V} repeatedly while talking.
{^}
{<}
{>}
{V}
For assistance, please visit http://www.panasonic.com/phonehelp 15
Preparation
Handset soft keys
The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. {Select}, {Save}, {OK}, {Flash} and additional other functions are assigned to soft keys, pay attention to soft keys to find functions you need during handset operation.
Rcvd Phone
K
calls book
L
Note:
L In these operating instructions, soft key
names are written inside brackets, the same way as other unit keys.
Example:
Unit keys: {C}, {OFF}, etc. Soft keys: {Rcvd calls}, {Phonebook},
{Flash}, etc.

Displays

Base unit display items
Displayed item
E Flashes when message
E Flashes when the date and
C Base unit is on an intercom
B C
E Greeting message
9@ Answering system is in
H1 Handset number; displayed
Meaning
memory is full.
time need to be set.
call, or handset is using the answering system. When flashing: base unit is paging or is being paged.
The line is in use. When flashing: the call is put on hold or the answering system is answering a call. When flashing rapidly: a call is being received.
recording error
greeting only mode (caller messages are not recorded).
when paging, being paged or registering.
*1
*1 KX-TG2632
16 For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Handset display items
Displayed item
J Voice enhancer is on.
5 Battery level
Meaning

Setting the unit before use

Display language
The default setting is “English”.
1 {MENU} i {0}{8}
2 Select the desired setting.
3 Press the right soft key to save. i
{OFF}
Dialing mode
If you cannot make calls, change this setting depending on your telephone line service. The default setting is “Tone”.Tone”: For tone dial service. “Pulse”: For rotary pulse dial service.
1 {MENU} i {0}{5}{1}
2 Select the desired setting. i {Save}
i {OFF}
For assistance, please visit http://www.panasonic.com/phonehelp 17
Preparation
Date and time
Set the correct date and time. When you play back a message from the answering system (page 35), the unit announces the day and time it was recorded.
1 {MENU} i {4}
2 Enter the current month, day, and year
by selecting 2 digits for each. Example: August 15, 2006
{0}{8} {1}{5} {0}{6}
3 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits for each. Example: 9:30
{0}{9} {3}{0}
4 Press {AM/PM} to select “AM” or “PM”.
i {Save} i {OFF}
Note:
L If you make a mistake when entering the
date and time, press {<}, {>}, {^}, or {V} to move the cursor, then make the correction.
18 For assistance, please visit http://www.panasonic.com/phonehelp
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