This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your service provider.
Charge the handset battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto
Rico.
When using the product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read all instructions carefully.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a moist cloth for
cleaning.
4. Do not use the product near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
5. Place the product securely on a stable
surface. Serious damage and/or injury
may result if the product falls.
6. Do not cover slots and openings on the
product. They are provided for
ventilation and protection against
overheating. Never place the product
near radiators, or in a place where
proper ventilation is not provided.
7. Use only the power source marked on
the product. If you are not sure of the
type of power supplied to your home,
consult your dealer or local power
company.
8. Do not place objects on the power
cord. Install the product where no one
can step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in the product. This may result in the
Introduction
risk of fire or electric shock. Never spill
any liquid on the product.
11. To reduce the risk of electric shock, do
not disassemble the product. Take the
product to an authorized service center
when service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the product is
subsequently used.
12. Unplug the product from power outlets
and take to an authorized service
center when the following conditions
occur:
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not work
normally by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
E. If the product has been dropped or
physically damaged.
F. If the product exhibits a distinct
change in performance.
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use the product to report a gas
leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
For assistance, please visit http://www.panasonic.com/phonehelp7
Page 8
Introduction
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
L Use caution when installing or modifying
telephone lines.
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
L Charge the battery(ies) provided, or
identified for use with the product only, in
accordance with the instructions and
limitations specified in this manual.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose the product to rain
or any type of moisture.
L Unplug the product from power outlets if
it emits smoke, an abnormal smell, or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
emitting and contact the Panasonic Call
Center at 1-800-211-PANA (1-800-211-
7262).
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of 2.4
GHz to 2.48 GHz, and the power output
is 100 mW (max.).) Do not use the
product in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF energy.
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
L Placing the product away from electrical
appliances.
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
L Raising the antenna vertically.
L If you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
L If you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
Introduction
L The product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 5 °C (41 °F) or greater than 40 °C
(104 °F). Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
L Operating near 2.4 GHz electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for
a long period of time, unplug the product
from the power outlet.
For assistance, please visit http://www.panasonic.com/phonehelp9
Page 10
Preparation
Hook
Setting up the base unit
Connecting the AC adaptor and
telephone line cord
Connect the telephone line cord until it
clicks into the base unit (A) and telephone
line jack (B). Connect the AC adaptor cord
by pressing the plug firmly (C).
L Use only the included Panasonic AC
adaptor PQLV19 or PQLV255.
C
Note:
L The AC adaptor must remain connected
at all times. (It is normal for the adaptor
to feel warm during use.)
L The AC adaptor should be connected to
a vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to
a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.
L The unit will not work during a power
failure. We recommend connecting a
standard telephone to the same
telephone line or to the same telephone
jack using a Panasonic T-adaptor (page
6). Emergency power can be supplied to
the unit by connecting a Panasonic
battery back-up power supply noted on
page 6.
Please attach a noise filter (contact your
DSL provider) to the telephone line
between the base unit and the telephone
line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 26) do not
function properly.
To single-line
telephone
jack (RJ11C)
Noise filter
Setting up the handset
Connecting the charger
Available model:
KX-TG2632
L Use only the included Panasonic AC
adaptor PQLV19 or PQLV255.
(120 V AC, 60 Hz)
Bottom of the charger
Hooks
Fasten the AC adaptor cord to prevent
it from being disconnected.
For assistance, please visit http://www.panasonic.com/phonehelp11
Page 12
Preparation
Battery installation/replacement
1 Press the notch of the handset cover
firmly, and slide it in the direction of the
arrow.
L If necessary, remove the old battery.
2 Insert the battery (A), and press it
down until it snaps into position (B).
Then close the handset cover.
B
A
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY (1-800822-8837) for information on how to
recycle this battery.
Battery charge
Place the handset on the base unit or
charger for 6 hours before initial use.
While charging, “Charging” is displayed
and the CHARGE indicator on the base
unit lights. When the battery is fully
charged, “Charge completed” is
displayed.
properly, clean the charge contacts of
the handset, base unit, and charger with
a soft, dry cloth once a month. Clean
more often if the unit is subject to the
exposure of grease, dust, or high
humidity.
Battery level
Battery iconBattery level
5Fully charged
6Medium
7Low
Flashing: needs to be
recharged.
8Empty
Note:
L When the battery needs to be charged,
the handset beeps intermittently while it
is in use.
Panasonic battery performance
OperationOperating time
While in use
(talking)
While not in use
(standby)
While using the
Clarity Booster
feature (page
21)
Note:
L Battery operating time may be
shortened over time depending on
usage conditions and surrounding
temperature.
L Battery power is consumed whenever
the handset is off the base unit or
charger, even when the handset is not in
use. Hence the longer you leave the
handset off the base unit or charger, the
less time you may actually talk using the
handset.
L After the handset is fully charged,
displaying “Charge completed”, it
may be left on the base unit (or charger)
without any ill effect on the battery.
L The battery level may not be displayed
correctly after you replace the battery. In
this case, place the handset on the base
unit (or charger) and let charge for 6
hours.
Up to 5 hours
Up to 11 days
Up to 3 hours
For assistance, please visit http://www.panasonic.com/phonehelp13
Page 14
Preparation
GREE TING
MESSAGE
STOP
ERASE
CHECK
REC
REPEAT
SKIP
CHARGE
M
IC
G
R
E
E
TI
N
G
ME
S
S
A
G
E
S
TO
P
ER
A
S
E
CHECK
R
E
C
V
O
L
.
R
E
P
E
A
T
S
K
I
P
LO
C
AT
O
R
/
IN
T
ERC
O
M
CHA
RG
E
TOR
OM
TOR
OM
Controls
Base unit
A
M
B
GREETING
REC
ERASE
CHARGE
REPE
VOL.
LOCATOR
INTERCOM
MIC
NO
ANSWER ON
CHECK
STOP
MESSAGE
AT
SKIP
/
A Antenna
B Speaker
C Display
D {GREETING REC} (Recording)
E {ERASE}
F {STOP}
G CHARGE indicator
H {GREETING CHECK}
I {ANSWER ON}
ANSWER ON indicator
*1 KX-TG2631
*2 KX-TG2632
C
H
D
E
F
G
REC
ERASE
CHARGE
CHECK
STOP
REPEAT
ANSWER ON
MESSAGE
SKIP
I
J
K
GREETING
L
LOLOCATOR
ININTERERCOM
LOLOCATOR
ININTERERCOM
QPR
J {MESSAGE}
MESSAGE indicator
K {>} (SKIP)
L {<} (REPEAT)
*1
M Charge contacts
N VOL. (Volume) {<} {>}
O MIC (Microphone)
P {LOCATOR/INTERCOM}
Q {1} (LOCATOR/INTERCOM)
R {2} (LOCATOR/INTERCOM)
A Speaker
B Soft keys
C Headset jack
D {C} (TALK)
E Navigator key ({^} {V} {<}{>})
F {s} (SP-PHONE)
G {*} (TONE)
H {PAUSE} {REDIAL}
I Ringer indicator
Message indicator
J Receiver
K Display
L {MENU}
M {OFF}
N {MUTE} {CLEAR}
I
J
K
L
B
M
N
O
P
Q
O {HOLD} {INTERCOM}
P Microphone
Q Charge contacts
Note:
L Some operations not mentioned above
are displayed as soft key selections
during operation (page 16).
Example: {Flash}
Using the navigator key
The handset navigator key can be used to
navigate through menus and to select
items shown on the display, by pressing
{^}, {V}, {<}, or {>}.
Adjusting audio volume
Press {^} or {V} repeatedly while talking.
{^}
{<}
{>}
{V}
For assistance, please visit http://www.panasonic.com/phonehelp15
Page 16
Preparation
Handset soft keys
The handset features 2 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
{Select}, {Save}, {OK}, {Flash} and
additional other functions are assigned to
soft keys, pay attention to soft keys to find
functions you need during handset
operation.
Rcvd Phone
K
calls book
L
Note:
L In these operating instructions, soft key
names are written inside brackets, the
same way as other unit keys.
Example:
Unit keys: {C}, {OFF}, etc.
Soft keys: {Rcvd calls}, {Phonebook},
{Flash}, etc.
Displays
Base unit display items
Displayed
item
EFlashes when message
EFlashes when the date and
CBase unit is on an intercom
B
C
EGreeting message
9@Answering system is in
H1Handset number; displayed
Meaning
memory is full.
time need to be set.
call, or handset is using the
answering system.
When flashing: base unit is
paging or is being paged.
The line is in use.
When flashing: the call is
put on hold or the
answering system is
answering a call.
When flashing rapidly: a
call is being received.
recording error
greeting only mode (caller
messages are not
recorded).
If you cannot make calls, change this
setting depending on your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary pulse dial service.
1 {MENU} i {0}{5}{1}
2 Select the desired setting. i {Save}
i{OFF}
For assistance, please visit http://www.panasonic.com/phonehelp17
Page 18
Preparation
Date and time
Set the correct date and time. When you
play back a message from the answering
system (page 35), the unit announces the
day and time it was recorded.
1 {MENU} i {4}
2 Enter the current month, day, and year
by selecting 2 digits for each.
Example: August 15, 2006
{0}{8}{1}{5}{0}{6}
3 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits
for each.
Example: 9:30
{0}{9}{3}{0}
4 Press {AM/PM} to select “AM” or “PM”.
i{Save}i{OFF}
Note:
L If you make a mistake when entering the
date and time, press {<}, {>}, {^}, or
{V} to move the cursor, then make the
correction.
someone is talking on another handset
(KX-TG2632) or another phone.
Using the speakerphone
1 Lift the handset, dial the phone number,
and press {s}.
L Speak alternately with the other party.
2 When you finish talking, press {OFF}.
Note:
L Use the speakerphone in a quiet
environment.
L To switch to the receiver, press {C}.
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list.
1 {REDIAL}
2 Press {^} or {V} to select the desired
number.
3 {C}
Erasing a number in the redial list
1 {REDIAL}
2 Press {^} or {V} to select the desired
number. i {CLEAR} i {OFF}
PAUSE button (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
1 {9} i {PAUSE} i Dial the phone
number.
2 {C}
Adjusting the receiver/speaker volume
Press {^} or {V} repeatedly while talking.
For assistance, please visit http://www.panasonic.com/phonehelp19
Note:
L A 3.5 second pause is inserted each
time {PAU SE} is pressed. Press
repeatedly to insert longer pauses.
Page 20
Making/Answering Calls
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
1 Lift the handset and press {C} or {s}.
L You can also answer the call by
pressing any button except {^}, {V},
{<}, {>}, or {OFF}. (Any key talk
feature)
2 When you finish talking, press {OFF}.
Note:
L You can change the ringer tone. You can
also adjust the ringer volume (page 32).
Auto talk
This feature allows you to answer a call by
simply lifting the handset off the base unit
or charger. You do not need to press {C}.
To activate this feature, see page 31.
Temporary ringer off
While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {OFF}.
Useful features during a
call
HOLD button
This feature allows you to put an outside
call on hold.
KX-TG2631
Press {HOLD} during an outside call.
L To release the hold, press {C}.
Note:
L If another phone is connected on the
same line (page 10), you can also take
the call by lifting its handset.
L If a call is kept on hold for more than 6
minutes, an alarm tone starts to sound.
After 4 additional minutes on hold, the
call is disconnected.
KX-TG2632
1 Press {HOLD} during an outside call.
L To transfer the call to another
handset, continue from step 2 on
page 41, “Transferring calls between
handsets, conference calls”.
2 Press {HOLD} again.
L To release the hold, press {C}.
L Another handset user can take the
call by pressing {C}.
Note:
L If another phone is connected on the
same line (page 10), you can also take
the call by lifting its handset.
L If a call is kept on hold for more than 6
minutes, an alarm tone starts to sound.
After 4 additional minutes on hold, the
call is disconnected.
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
To mute your voice, press {MUTE}.
L To return to the conversation, press
{MUTE} or {C}.
FLASH button
Pressing {Flash} allows you to use special
features of your host PBX such as
transferring an extension call, or accessing
optional telephone services such as Call
Waiting.
Note:
L To change the flash time, see page 32.
L{Flash} is a soft key visible on the
handset display during a call.
For Call Waiting service users
To use Call Waiting, you must subscribe to
your telephone company’s Call Waiting
service.
This feature allows you to receive calls
while you are already talking on the phone.
If you receive a call while on the phone,
you will hear a Call Waiting tone. Please
contact your telephone company for
details and availability of this service in
your area.
Press {Flash} to answer the 2nd call.
L To switch between calls, press {Flash}.
Temporary tone dialing (for rotary/
pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering access
numbers which require tone dialing.
Handset clarity booster
This feature can improve sound clarity
when the handset is used in an area where
there may be interference. During an
outside call, this feature is turned on
automatically when necessary. You can
also turn this feature on or off manually.
1 Press {MENU} during an outside call.
2 Press {2} to select “Booster on” or
“Booster off”.
Note:
L When this feature is turned off manually
during a call, it does not turn on again
automatically during the same call.
L While this feature is turned on, the
battery operating time is shortened
(page 13).
Handset voice enhancer
This feature clarifies the voice of the
person you are talking to, reproducing a
more natural-sounding voice that is easier
to hear and understand (page 32).
1 Press {MENU} during an outside call.
2 Press {3} to select “V.E. on” or “V.E.
off”.
L When turned on, “J” will be
displayed.
Note:
L Depending on the condition and quality
of your telephone line, this feature may
For assistance, please visit http://www.panasonic.com/phonehelp21
Page 22
Making/Answering Calls
emphasize existing line noise. If it
becomes difficult to hear, turn this
feature off.
Call share
Available model:
KX-TG2632
This feature allows the handset to join an
existing outside call.
To join the conversation, press {C} when
the other handset is on an outside call.
You can add up to 50 items to the handset
phonebook and search for phonebook
items by name.
Adding items to the phonebook
1 {Phonebook}
2 {Add}
3 Enter the name (max. 16 characters).
i{Next}
4 Enter the phone number (max. 32
digits). i {Next}i {Save}
L To add other items, repeat from step
2.
5 {OFF}
Character table
Phonebook
L To enter another character that is
located on the same dial key, first press
{>} to move the cursor to the next
space.
Editing/correcting a mistake
Press {<} or {>} to move the cursor to the
character or number you want to erase,
then press {CLEAR}. Enter the
appropriate character or number.
L Press and hold {CLEAR} to erase all
characters or numbers.
Finding and calling a
phonebook item
Phonebook items can be searched for
alphabetically by scrolling through the
phonebook items or by entering the first
initial.
Searching for a name alphabetically by
scrolling through all items
KeyCharacter
{1}&’ (),–./ 1
{2}abcABC2
{3}def DEF3
{4}ghi GHI 4
{5}jklJKL5
{6}mn o MN O 6
{7}pqr sPQRS7
{8}tuvTUV8
{9}wxyzWXYZ9
{0}0Space
{*};
{#}#
For assistance, please visit http://www.panasonic.com/phonehelp23
1 {Phonebook} i {Search}
2 Press {^} or {V} to select the desired
item.
3 Press {C} to dial the phone number.
Page 24
Phonebook
Searching for a name by initial
1 {Phonebook} i {Search}
2 Press the dialing button ({0} to {9},
{#}, or {*}) that corresponds to the
first letter you are searching for (see the
character table, page 23).
Example: “LISA”
Press {5} repeatedly to display the first
phonebook entry starting with the initial
“L” and go to step 3.
L If there is no item corresponding to
the letter you selected, the next item
is displayed.
3 Press {V} to select the desired item.
4 Press {C} to dial the phone number.
Editing items in the phonebook
1 Find the desired item (page 23, 24). i
{Edit}
2 Edit the name if necessary (see the
character table, page 23). i {Next}
Chain dial
This feature allows you to dial phone
numbers in the handset phonebook while
you are on a call. This feature can be used,
for example, to dial a calling card access
number or bank account PIN that you have
stored in the handset phonebook, without
having to dial manually.
1 During an outside call, press {MENU}.
2 “Phonebook” i{Select}
3 Find the desired item (page 23, 24). i
{Call}
Note:
L When storing a calling card access
number and your PIN in the phonebook
as one phonebook item, press {PAUSE}
to add pauses after the number and PIN
as necessary (page 19).
L If you have rotary or pulse service, you
need to press {*} before pressing {MENU} in step 1 to change the dialing
mode temporarily to tone.
You can copy one or all of the phonebook
items from one handset to another.
Copying an item
1 {MENU} i {#}{1}
2 Find the desired item (page 23, 24). i
{Send}
3 Press {OFF} after the long beep.
Copying all items
1 {MENU} i {#}{2}
2 Press {OFF} after the long beep.
Phonebook
For assistance, please visit http://www.panasonic.com/phonehelp25
Page 26
Caller ID Service
Using Caller ID service
This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to
your telephone company’s Caller ID
service.
Caller ID features
When an outside call is being received, the
calling party’s name and telephone
number are displayed.
Caller information for the last 50 different
callers is logged in the caller list by the
most recent call to the oldest.
L Generally caller information is displayed
from the 2nd ring.
L If the unit cannot receive caller
information, the following is displayed:
–“Out of area”: The caller dialed
from an area which does not provide
Caller ID service.
–“Private caller”: The caller
requested not to send caller
information.
–“Long distance”: The caller called
you long distance.
L If the unit is connected to a PBX system,
caller information may not be received
properly. Consult your PBX supplier.
Private name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name is displayed
and logged in the caller list.
Call Waiting Caller ID display
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you
hear a Call Waiting tone (page 21).
Please contact your telephone company
for details and availability of this service in
your area.
Missed calls
If a call is not answered, the unit treats the
call as a missed call. The number of
missed calls is shown on the handset
display. This lets you know if you should
view the caller list to see who called while
you were out.
recent call, or {^} to search from the
oldest call.
3 {C}
Note:
L KX-TG2632:
Each handset has its own caller list. If
you viewed the caller list or answered a
call on one handset, the same
information in the other handsets is
displayed as “missed calls”.
L You can also press {Rcvd calls} to
enter the caller list.
L If the same caller calls more than once, it
is displayed with the number of times the
caller called (“×2” to “×9”). Only the date
and time of the most recent call is
stored.
L A Q is displayed next to items which
have already been viewed or answered.
Editing a caller’s phone number before
calling back
You can edit a phone number in the caller
list by removing its area code and/or the
long distance code “1”.
1 Press {^} or {V} to enter the caller list.
2 Select the desired item.
3 Press {Edit} repeatedly until the phone
number is shown in the desired format.
1 Local phone number
Example:
2 Area code – Local phone number
Example:
3 1 – Area code – Local phone
number
Example:
321-5555
555-321-5555
1-555-321-5555
4 {C}
Caller ID number auto edit feature
Once you call back an edited number, the
unit can automatically edit other incoming
phone numbers each time you receive a
call.
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area code, so that you can
call these local numbers using caller
information without dialing the area code.
To activate this feature, you must edit an
item in the caller list, then call that number.
After that, phone numbers from that
caller’s area code are edited automatically.
This feature can be turned on or off (page
31).
For assistance, please visit http://www.panasonic.com/phonehelp27
Page 28
Caller ID Service
Note:
L Phone numbers from the 4 most recently
edited area codes are automatically
edited.
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the area
codes you want to edit once again.
Storing caller information into the
phonebook
1 Press {^} or {V} to enter the caller list.
2 Select the desired item.
L To edit the number, press {Edit}
repeatedly until the phone number is
shown in the desired format.
You can customize the unit by programming the following features using the handset. To
access the features, there are 2 methods: scrolling through the display menus (page 29)
or using the direct commands (page 31).
L Mainly the direct command method is used in these operating instructions.
Programming by scrolling through the display menus
1 {MENU}
2 Press {^} or {V} to select the desired menu. i {Select}
L If there is a sub-menu(s), press {^} or {V} to select the desired item. i {Select}
Example: To access the handset ringer tone setting
Press {^} or {V} to select “Ringer setting”. i {Select}
Then press {^} or {V} to select “Ringer tone”. i {Select}
3 Press {^} or {V} to select the desired setting.
L This step may vary depending on the feature being programmed.
4 {Save} i {OFF}
Main menuSub-menu 1Sub-menu 2Page
Message play––page 36
Ringer settingRinger volume––
Ringer tone––
Interrupt tone––
Date and time
Voice enhancer–––
Caller IQ
Copy phonebook
Customer support––page 33
*1
*2
View Info.?––
Get new Info.?––
Turn CIQ off?––
*3
Copy 1 item–page 25
Copy all items–page 25
––page 18
For assistance, please visit http://www.panasonic.com/phonehelp29
Page 30
Programming
Main menuSub-menu 1Sub-menu 2Page
Initial settingSet answeringRing count
*1
Recording time
Remote code
*1
Message alert–page 39
LCD contrast––
Key tone––
Auto talk––
Caller ID edit––
Time adjustment
Set tel lineSet dial mode
*1
––
*1
Set flash time
Set line mode
*1
Registration–page 42
Change language–page 17
*1 If you program these settings using one of the handsets, you do not need to program
the same item using another handset (KX-TG2632).
*2 See the leaflet included with this unit for more information.
*3 KX-TG2632
*1 If you subscribe to Caller ID service and want to view the caller’s information after lifting
up the handset to answer a call, turn off this feature.
*2 KX-TG2632
*3 This tone lets you know when you receive a call while you are on an intercom call. If you
select “On”, the tone sounds repeatedly for as long as the line rings. If you select “2”, the
tone only sounds 2 times.
*4 You can select whether or not key tones are heard when keys are pressed. Includes
confirmation tones and error tones.
*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone
(tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.
*6 The flash time depends on your telephone exchange or host PBX. Consult your PBX
supplier if necessary. The setting should stay at “700ms” unless pressing {Flash} fails
to pick up the call waiting call.
*7 Generally, the line mode setting should not be adjusted. If “Line in use” is not
displayed when another phone connected to the same line is in use, you need to
change the line mode to “A”.
*8 This feature allows the unit to automatically adjust the date and time setting when caller
information is received. To use this feature, set the date and time first.
The handset can display the Internet address where you can download the operating
instructions or get further information for this product using your computer.
{MENU} i “Customer support” i {Select} i {OFF}
For assistance, please visit http://www.panasonic.com/phonehelp33
Page 34
Answering System
Answering system
Important:
L Only 1 person can access the answering
system at a time.
L When callers leave messages, the unit
records the day and time of each
message. Make sure the date and time
have been set (page 18).
Memory capacity
The total recording capacity (including
your greeting message and caller
messages) is about 15 minutes.
A maximum of 64 messages (including a
greeting message) can be recorded.
L If the message memory becomes full,
the ANSWER ON indicator flashes
rapidly (if the answering system is
turned on). Erase unnecessary
messages (page 35).
L If less than 3 minutes of recording time is
available, the unit announces the
remaining recording time when
operating the answering system. Erase
unnecessary messages (page 35).
Turning the answering system
on/off
Press {ANSWER ON} to turn on/off the
answering system.
L When the answering system is turned
on, the ANSWER ON indicator lights.
L When the answering system is turned
off, the ANSWER ON indicator turns off.
Screening calls
While a caller is leaving a message, you
can listen to the call through the base unit’s
speaker. To adjust the speaker volume,
press {>} or {<} repeatedly.
You can answer the call by pressing {C}
on the handset.
Turning off the call screening feature
When the base unit is not in use, press
{GREETING CHECK}, then press {<}
repeatedly until “0” is displayed.
OR
While screening, press {<} repeatedly
until “0” is displayed.
Note:
L If you adjust the speaker volume while
listening to messages or talking on the
intercom, the speaker volume for call
screening is turned on again.
Recording your greeting
message
You can record your own greeting
message (max. 2 minutes) that is played
when the answering system answers a
call. If you do not record a greeting
message, a prerecorded greeting
message is used.
Playing back the greeting message
Press {GREETING CHECK}.
Erasing your greeting message
Press {GREETING CHECK}, and then
press {ERASE} while your greeting
message is playing.
Prerecorded greeting message
If you erase or do not record your own
greeting message, the unit plays a
prerecorded greeting message for callers
and ask them to leave messages. If the
message recording time (page 39) is set to
“Greeting only”, messages are not
recorded and the unit plays a different
prerecorded greeting message asking
callers to call again.
Listening to messages
using the base unit
When new messages have been
recorded, the MESSAGE indicator on the
base unit flashes.
Press {MESSAGE}.
L The unit plays new messages.
L When you have no new messages, the
unit plays back all messages.
Adjusting the speaker volume
Press {>} or {<} repeatedly while
listening to a message.
Repeating a message
Press {<} during playback.
L If pressed within the first 5 seconds of a
message, the previous message is
played.
Skipping a message
Press {>} during playback.
Pausing a message
Press {STOP} during playback.
L To resume playback, press
{MESSAGE}.
L To stop playback completely, press
{STOP} again.
Erasing a message
Press {ERASE} during playback.
Erasing all messages
Press {ERASE} 2 times while the unit is
not being used.
For assistance, please visit http://www.panasonic.com/phonehelp35
Page 36
Answering System
Listening to messages
using the handset
When new messages have been
recorded:
–“New message” is displayed.
– The message indicator on the handset
flashes slowly if the message alert
feature is turned on (page 39).
1 {MENU}
2 “Message play” i{Select}
L The handset plays new messages.
L When you have no new messages,
the handset plays back all messages.
3 Press {OFF} when finished.
Note:
L You can also listen to the messages by
pressing {MENU}, then pressing {2}.
L To switch to the receiver, press {C}.
Adjusting the receiver/speaker volume
Press {^} or {V} repeatedly while listening
to a message.
Voice guidance
If you do not press any buttons after the
last message is played back, the unit’s
voice guidance starts. Operate the
answering system by following the
guidance as necessary.
Calling back (Caller ID subscribers
only)
If Caller ID information was received for
the call, you can call the caller back while
listening to the message.
Press {Call} during playback.
L To edit the number before calling back,
press {Edit} repeatedly to select the
desired format (page 27).
Answering system commands
You can also operate the answering
system by pressing dial keys on the
handset during playback.
KeyCommand
{1} or {<} Repeat message
(during playback)
{2} or {>} Skip message
(during playback)
{4}Play new messages
{5}Play all messages
{8}Turn answering system on
{9}Stop playback
{0}Turn answering system off
{*}{4} or
{CLEAR}
{*}{5}Erase all messages
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume operation, press a command
key within 15 seconds, or the voice
guidance will start.
Using a touch tone phone, you can call
your phone number from outside and
access the unit to listen to messages. The
unit’s voice guidance prompts you to press
certain dial keys to perform different
operations.
Important:
L In order to operate the answering
system remotely, you must first set a
remote code (page 38). This code must
be entered each time you operate the
answering system remotely.
Using the answering system
remotely
1 Dial your phone number from a touch
tone phone.
2 After the greeting message starts, enter
your remote code (page 38).
L The unit plays back new messages.
L After playing back new messages,
the voice guidance starts.
3 Follow the voice guidance as
necessary.
4 When finished, hang up.
Note:
L You can ignore the voice guidance and
control the unit using remote commands
(page 37).
Voice guidance
During remote operation, the unit’s voice
guidance prompts you to press {1} to
perform a specific operation, or press {2}
to listen to more available operations.
Operations are presented by voice
guidance in the following order:
– Play back all messages
– Play back new messages
– Record a message
– Erase all messages
Note:
L If you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit disconnects your call.
L If less than 3 minutes of recording time is
available, the unit announces the
remaining recording time after the last
message is played back.
Remote commands
You can press dial keys to access certain
answering system functions without
waiting for the voice guidance to prompt
you.
KeyRemote command
{1}Repeat message (during
playback)
{2}Skip message (during
playback)
{4}Play new messages
{5}Play all messages
{9}Stop playback
{0}Turn answering system off
*1
*2
For assistance, please visit http://www.panasonic.com/phonehelp37
Page 38
Answering System
KeyRemote command
{*}{4}Erase currently playing
message
{*}{5}Erase all messages
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume operation, enter a remote
command within 15 seconds, or the
voice guidance starts.
Answering system
settings
Remote code
A remote code must be entered when
operating the answering system remotely.
This code prevents unauthorized parties
from listening to your messages remotely.
The default setting is “11”.
Turning on the answering system
remotely
If the answering system is off, you can turn
it on remotely.
1 Dial your phone number.
2 Let the phone ring 15 times.
L The unit answers your call with the
greeting message.
L You can hang up, or if you call from a
touch tone phone, you can enter your
remote code and begin remote
operation (page 37).
Skipping the greeting message to leave
a message
You can leave a message just as any
outside caller can. Call your phone
number. When the answering system
picks up, press {*} to skip the greeting
message and record your message after
the beep.
1 {MENU} i {0}{6}{3}
2 Enter the desired 2-digit remote code.
i{Save}i{OFF}
Ring count
You can change the number of times the
phone rings before the unit answers calls.
The default setting is “4”.
“Toll saver”: The unit answers on the
2nd ring when new messages have been
recorded, and on the 4th ring when there
are no new messages. If you call your
phone from outside to listen to new
messages (page 37), you will know that
there are no new messages when the
phone rings for the 3rd time. You can then
hang up without being charged for the call.
If you subscribe to a flat-rate service
package that includes Caller ID, Call
Waiting, Voice Mail, and unlimited local/
regional/long distance calls, please note
the following:
L To use the Voice Mail service provided
by your telephone company rather than
the unit’s answering system, turn off the
answering system (page 34).
This unit does not have an indicator to
indicate if there are new messages in
your mailbox service.
L To use this unit’s answering system
rather than the Voice Mail service
provided by your telephone company,
please contact your telephone company
to deactivate your Voice Mail service.
If your telephone company cannot do
this:
– Set this unit’s “Ring count” setting
so that this unit’s answering system
answers calls before your telephone
company’s Voice Mail service tries to
answer your calls. It is necessary to
check the ring count required to
activate the Voice Mail service
provided by your telephone company
before changing this setting.
– Change the ring count of the Voice
Mail service so that the answering
system can answer the call first. To do
so, consult your telephone company.
Caller’s recording time
You can change the maximum message
recording time allotted to each caller.
The default setting is “3min”.
“Greeting only”: The unit plays the
greeting message but does not record
caller messages.
1 {MENU} i {0}{6}{2}
2 Select the desired setting. i {Save}
i{OFF}
Note:
L If the message memory becomes full,
the unit automatically switches to the
“Greeting only” mode and no new
messages are recorded. If you have
recorded your own greeting message,
that same greeting message is
announced to callers even though their
messages are not recorded. If you have
not recorded your own greeting
message, the prerecorded message
used for “Greeting only” mode is
announced to callers (page 35).
Message alert
You can select whether or not the
message indicator on the handset flashes
when new messages are recorded (page
36). The default setting is “Off”.
1 {MENU} i {0}{#}
2 Select the desired setting. i {Save}
i{OFF}
Note:
L While message alert is on, battery
operating time is shortened (page 13).
For assistance, please visit http://www.panasonic.com/phonehelp39
Page 40
Multi-unit Operation
Intercom
Intercom calls can be made:
– between the handset and base unit
– between handsets (KX-TG2632)
Note:
L If you receive a phone call while talking
on the intercom, you hear 2 tones. To
answer the call, press {OFF}, then press
{C}.
L You can locate a misplaced handset by
paging it (handset locator).
KX-TG2631
Making an intercom call
Handset
1 {INTERCOM}
L The base unit beeps for 1 minute.
2 To end the intercom call, press {OFF}.
Base unit
1 {LOCATOR/INTERCOM}
L The handset beeps for 1 minute.
2 To end the intercom call, press
{LOCATOR/INTERCOM}.
Base unit
1 Press {LOCATOR/INTERCOM} to
answer the page.
2 To end the intercom call, press
{LOCATOR/INTERCOM}.
Note:
L When the ringer volume is set to off, the
handset rings at the low level for
intercom calls.
KX-TG2632
Making an intercom call
Handset
1 {INTERCOM}
2 To page the base unit, press { 0}.
To page another handset, enter its
extension number ({1} or {2}).
handset rings at the low level for
intercom calls.
Transferring calls
between handsets,
conference calls
Available model:
KX-TG2632
Outside calls can be transferred between 2
handsets. 2 handsets can have a
conference call with an outside party.
1 During an outside call, press
{INTERCOM} to put the call on hold.
2 To page another handset, press the
right soft key to select the other party’s
number.
3 Wait for the paged party to answer.
L If the paged party does not answer,
press {C} to return to the outside
call.
4 To complete the transfer, press {OFF}.
The outside call is being routed to
another handset.
To establish a conference call, press
{Conf}.
L To leave the conference, press
{OFF}. The other parties can
continue the conversation.
L To put the outside call on hold, press
{HOLD}. To resume the conference,
press {Conf}.
Answering transferred calls
Press {C} to answer the page.
L After the paging party disconnects, you
can talk to the outside caller.
For assistance, please visit http://www.panasonic.com/phonehelp41
Page 42
Multi-unit Operation
Registering a handset
The included handset and base unit are
preregistered. If for some reason the
handset is not registered to the base unit,
register the handset.
KX-TG2631
1 Handset:
{MENU} i {0}{0}
2 Base unit:
Press and hold {LOCATOR/
INTERCOM} until the CHARGE
indicator flashes.
L After the CHARGE indicator starts
flashing, the rest of the procedure
must be completed within 1 minute.
3 Handset:
Press {OK}, then wait until the handset
beeps.
KX-TG2632
2 Base unit:
Press and hold {1} or {2} until the
CHARGE indicator flashes.
L After the CHARGE indicator starts
flashing, the rest of the procedure
must be completed within 1 minute.
3 Handset:
Press {OK}, then wait until the handset
beeps.
Important:
L If you accidentally assign another
handset’s extension number to the base
unit, the originally assigned handset
stops functioning. Confirm the extension
number of the handset by placing it on
the base unit or charger. Lift the handset
from the charger before registering.
Connect the telephone line cord. Mount
the unit by inserting the mounting pins into
the round openings on the adaptor (for pin
2, use round cut out at the bottom of the
adaptor if you are using the 4 inches
phone plate), then sliding the unit down to
secure it.
Connect the AC adaptor to power outlet
(page 10).
L There are two common types of wall
phone plates. The distance between 1
and 2 may vary depending on the size
of the wall phone plate installed.
1
83 mm
(
31/4 inches
or
102 mm
(4 inches)
2
Charger
Available model:
KX-TG2632
1 Drive the screws (not included) into the
wall using the wall template as a guide.
25.4 mm
(1 inch)
Screws
(120 V AC, 60 Hz)
2 Mount the charger (A), then slide it
down (B) and to the right (C) until it is
secure.
)
A
B
C
83 mm
(
31/4 inches
102 mm
1
)
(4 inches)
2
25.4 mm
(1 inch)
For assistance, please visit http://www.panasonic.com/phonehelp43
Page 44
Useful Information
Headset (optional)
Connecting a headset to the handset
allows hands-free phone conversations.
Please use only a Panasonic headset
(page 6).
L Headset shown is KX-TCA86.
Switching a call between the headset
and speakerphone
To switch to the speakerphone, press {s}.
To return to the headset, press {C}.
If the unit detects a problem, one of the following messages is shown on the display.
Display messageCause/solution
BusyL The called base unit is in use.
L Another handset or the called handset is in use.
L The handset you tried to copy phonebook items to is in
*1
use.
L The handset you are calling is too far from the base
*1
unit.
Error!!L The handset’s registration has failed. Move the handset
and base unit away from all electrical appliances and try
again.
L Another handset user tried to send phonebook items to
---Incomplete--Phonebook full
you but there was an error. Have the other handset user
re-send the items to you (page 25).
L The destination unit’s phonebook memory is full. Erase
unnecessary items from the destination unit’s
*1
phonebook (page 24).*1
InvalidL There is no handset registered to the base unit
matching the extension number you entered.
No items storedLYour phonebook or redial list is empty.
No link to base.
Move closer to
base, try again.
L The handset has lost communication with the base unit.
Move closer to the base unit, and try again.
L Confirm that the base unit’s AC adaptor is plugged in.
L Raise the base unit antenna.
L The handset’s registration may have been canceled.
Re-register the handset (page 42).
Phonebook fullL There is no space to store new items in the phonebook.
Erase unnecessary items (page 24).
Please lift up and
try again.
L A handset button was pressed while the handset was
on the base unit or charger. Lift the handset and press
the button again.
System is busy.
Please try again
later.
L Other units are in use and the system is busy. Try again
*1
later.
L Another user is listening to messages. Try again later.
*1 KX-TG2632
For assistance, please visit http://www.panasonic.com/phonehelp45
*1
*1
Page 46
Useful Information
Troubleshooting
General use
ProblemCause/solution
The unit does not work.LMake sure the battery is installed correctly and fully
charged (page 12).
L Check the connections (page 10).
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset has not been registered to the base unit.
Register the handset (page 42).
I cannot hear a dial tone.L Confirm the telephone line cord is properly connected
(page 10).
L Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
Programmable settings
ProblemCause/solution
I cannot program items.L While another user is listening to messages or the
answering system is answering a call, you cannot
program items. Try again later.
While programming, the
handset starts to ring.
L A call is being received. Answer the call and start again
after hanging up.
Battery recharge
ProblemCause/solution
I charged the battery fully,
but 7 continues to
flash, or 8 is
displayed.
The handset display is
blank.
L Clean the charge contacts and charge again (page 13).
L The battery may need to be replaced with a new one
(page 12).
L Confirm that the battery is properly installed.
L Fully charge the battery (page 12).
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
The handset does not
ring.
I cannot make a call.LThe dialing mode may be set incorrectly. Change the
I cannot redial by
pressing {REDIAL}.
I cannot have a
conversation using the
headset.
I cannot make long
distance calls.
I cannot page the
handset.
I cannot page the base
unit.
L Move the handset and the base unit away from other
electrical appliances.
L Move closer to the base unit.
L Raise the base unit antenna.
L Turn on the clarity booster feature (page 21).
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The ringer volume is turned off. Adjust it (page 32).
setting (page 17).
L The base unit or another handset is in use. Try again
later.
L If the last number dialed was more than 48 digits long,
the number will not be redialed correctly. Dial the
number manually.
L Make sure that an optional headset is connected
properly (page 44).
L If “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
L Make sure that you have long distance service.
L The called handset is too far from the base unit.
L The called handset is in use. Try again later.
L The base unit is in use. Try again later.
For assistance, please visit http://www.panasonic.com/phonehelp47
Page 48
Useful Information
Phonebook
ProblemCause/solution
Copying stopped with an
item displayed.
*1 KX-TG2632
Caller ID
ProblemCause/solution
The handset does not
display the caller’s name
and/or phone number.
The caller list/incoming
phone numbers are not
edited automatically.
I cannot dial the phone
number edited in the
caller list.
*1
L The destination handset may have lost communication
with the base unit, or the destination unit user may have
pressed {C} or {s}.
The displayed phonebook item was not copied to the
unit. Press {OFF}. Confirm that the destination unit is
not in use and try again.
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 26).
L If a call is being transferred to you, the caller information
is not displayed.
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 31).
L You need to call back the edited number to activate
Caller ID number auto edit.
L The phone number you dialed might have an incorrectly
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 27).
The 2nd caller’s
information is not
displayed during an
outside call.
Answering system
ProblemCause/solution
I cannot listen to
messages from a remote
location.
The unit does not record
new messages.
I cannot operate the
answering system.
The message indicator
on the handset flashes.
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
L A touch tone phone is required for remote operation.
L Enter the remote code correctly (page 37).
L The answering system is off. Turn it on (page 38).
L The recording time is set to “Greeting only”. Select
a different setting (page 39).
L The message memory is full. Erase unnecessary
messages (page 35).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone company not your
telephone (page 39).
L Someone is operating the answering system.
L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
L New messages have been recorded. Listen to the new
messages (page 35).
Useful Information
*1
*1 KX-TG2632
For assistance, please visit http://www.panasonic.com/phonehelp49
Page 50
Useful Information
FCC and other information
This equipment complies with Part 68 of
the FCC rules and the requirements
adopted by the ACTA. On the bottom of
this equipment is a label that contains,
among other information, a product
identifier in the format US:ACJ----------.
If requested, this number must be
provided to the telephone company.
L Registration No
............(found on the bottom of the unit)
L Ringer Equivalence No.
(REN).......0.1B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug is provided with the product. It is
designed to be connected to a
compatible modular jack that is also
compliant.
The REN is used to determine the
number of devices that may be
connected to a telephone line. Excessive
RENs on a telephone line may result in
the devices not ringing in response to an
incoming call. In most but not all areas,
the sum of RENs should not exceed five
(5.0). To be certain of the number of
devices that may be connected to a line,
as determined by the total RENs, contact
the local telephone company. For
products approved after July 23, 2001,
the REN for the product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may
be required. But if advance notice isn’t
practical, the telephone company will
notify the customer as soon as possible.
Also, you will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.
The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment. If
this happens the telephone company will
provide advance notice in order for you
to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Servicenter or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone
company may request that you
disconnect the equipment until the
problem is resolved.
Connection to party line service is
subject to state tariffs. Contact the state
public utility commission, public service
commission or corporation commission
for information.
If your home has specially wired alarm
equipment connected to the telephone
line, ensure the installation of this
equipment does not disable your alarm
equipment. If you have questions about
what will disable alarm equipment,
consult your telephone company or a
qualified installer.
This equipment is hearing aid compatible
as defined by the FCC in 47 CFR Section
68.316.
When you hold the phone to your ear,
noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately
shielded from external RF (radio
frequency) energy. If noise occurs, use
an optional headset accessory or the
speakerphone option (if applicable) when
using this phone. Consult with your
audiologist or Hearing Aid manufacturer
about the availability of Hearing Aids
which provide adequate shielding to RF
energy commonly emitted by digital
devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain
to the dispatcher the reason for the
call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
The software contained in this equipment
to allow user access to the network must
be upgraded to recognize newly
established network area codes and
exchange codes as they are placed into
service.
Failure to upgrade the premises systems
or peripheral equipment to recognize the
new codes as they are established will
restrict the customer and the customer’s
employees from gaining access to the
network and to these codes.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate this
device.
NOTE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
For assistance, please visit http://www.panasonic.com/phonehelp51
Page 52
Useful Information
–
–
–
–
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
Reorient or relocate the receiving
antenna.
Increase the separation between the
equipment and receiver.
Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference
to nearby TVs and VCRs. To minimize or
prevent such interference, the base of
the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the
TV or VCR. This will often reduce, or
eliminate, interference.
FCC RF Exposure Warning:
The product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment. To comply
with FCC RF exposure requirements, the
base unit must be installed and operated
with its antenna located 20 cm (8 inches)
or more between antenna and all
person’s body (excluding extremities of
hands, wrist and feet). The handset may
be carried and operated with only the
optional specific belt-clip. Other nontested belt-clips or similar body-worn
accessories may not comply and must
be avoided. The product must not be
collocated or operated in conjunction
with any other antenna or transmitter.
Operating environment5 °C – 40 °C (41 °F – 104 °F)
Frequency2.4 GHz – 2.48 GHz
Base unit
Useful Information
DimensionsApprox. height 139 mm x width 136 mm x depth 127 mm
15
/32 inches x 511/32 inches x 5 inches)
(5
Mass (Weight)Approx. 340 g (0.75 lb.)
Power consumptionStandby: Approx. 2.7 W/1.8 W (PQLV19/PQLV255)
Maximum: Approx. 5.0 W/3.5 W (PQLV19/PQLV255)
Power output100 mW (max.)
Power supplyAC adaptor (120 V AC, 60 Hz)
Handset
DimensionsApprox. height 167 mm x width 48 mm x depth 31 mm
9
/16 inches x 17/8 inches x 17/32 inches)
(6
Mass (Weight)Approx. 140 g (0.31 lb.)
Power output100 mW (max.)
Power supplyNi-MH battery (2.4 V, 830 mAh)
Charger
DimensionsApprox. height 61 mm x width 85 mm x depth 95 mm
*1
13
/32 inches x 311/32 inches x 33/4 inches)
(2
Mass (Weight)Approx. 90 g (0.2 lb.)
Power consumptionStandby: Approx. 1.0 W/0.5 W (PQLV19/PQLV255)
Maximum: Approx. 3.0 W/2.0 W (PQLV19/PQLV255)
Power supplyAC adaptor (120 V AC, 60 Hz)
*1 KX-TG2632
Note:
L Design and specifications are subject to change without notice.
L The illustrations in these instructions may vary slightly from the actual product.
For assistance, please visit http://www.panasonic.com/phonehelp53
Page 54
Useful Information
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or
Servicenter; purchase Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal
Checks)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
One Panasonic Way,
Secaucus, New Jersey 07094
PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Limited Warranty
Limited Warranty Coverage
If your telephone (identified in your Operating Instructions) does not work properly
because of a defect in materials or workmanship, Panasonic Consumer Electronics
Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”)
will, for the length of the period indicated on the chart below, which starts with the
date of original purchase (“Limited Warranty period”), at its option either (a) repair
your product with new or refurbished parts, or (b) replace it with a new or a
refurbished product. The decision to repair or replace will be made by the
warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During
✄
the “Parts” Limited Warranty period, there will be no charge for parts. You must
mail-in your product prepaid during the Limited Warranty period. This Limited
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts
(cabinet). This Limited Warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This Limited Warranty is extended only to the
original purchaser and only covers products purchased as new. A purchase receipt
or other proof of the original purchase date is required for warranty service.
To obtain service in the USA please contact:
Panasonic Services Company, Panasonic Plus Department
20421 84th Avenue South
Kent, WA 98032
Tel: 1-800-833-9626 Fax: 1-800-237-9080
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product
lease call Panasonic Plus Department at 1-800-833-9626.
For assistance, please visit http://www.panasonic.com/phonehelp55
Page 56
Useful Information
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint, a return address and a day time phone number where you can be
reached.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, bug infestation,
mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of
the product, or service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or
messages, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops during
or after the Limited Warranty period, you may contact your dealer or Servicenter. If
the problem is not handled to your satisfaction, then write to the warrantor’s
Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
2 Contact us via the web at: http://www.panasonic.com/contactinfo
3 Call us at: 1-800-211-PANA (1-800-211-7262) or 1-800-833-9626
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom, to the outside of the carton.
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and
adequately insured.
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to
executive or regional sales offices. These locations do not repair consumer products.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985