Page 1
Operating Instructions
Digital Cordless Phone
Model No.
KX-TG2511AL
KX-TG2512AL
KX-TG2513AL
Model shown is KX-TG2511.
Before initial use, see “Getting
Started” on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
Page 2
Table of Contents
Introduction
Model composition . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 3
Important Information
For your safety . . . . . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . 6
For best performance . . . . . . . . . . . . . 6
Other information. . . . . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . . . . 7
Getting Started
Setting up . . . . . . . . . . . . . . . . . . . . . . 8
Note when setting up. . . . . . . . . . . . . . 9
Controls. . . . . . . . . . . . . . . . . . . . . . . 10
Display. . . . . . . . . . . . . . . . . . . . . . . . 11
Turning the power on/off . . . . . . . . . . 11
Initial settings. . . . . . . . . . . . . . . . . . . 11
One touch eco mode. . . . . . . . . . . . . 12
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 13
Answering calls . . . . . . . . . . . . . . . . . 13
Useful features during a call . . . . . . . 14
Phonebook
Handset phonebook . . . . . . . . . . . . . 15
Programming
Programmable settings . . . . . . . . . . . 16
Special programming . . . . . . . . . . . . 18
Caller ID Service
Using Caller ID service . . . . . . . . . . . 19
Caller list . . . . . . . . . . . . . . . . . . . . . . 20
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . 21
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 22
Handset locator . . . . . . . . . . . . . . . . . 22
Transferring calls, conference calls. . 22
Useful Information
Character entry . . . . . . . . . . . . . . . . . 23
Error messages . . . . . . . . . . . . . . . . . 25
Troubleshooting. . . . . . . . . . . . . . . . . 25
Wall mounting . . . . . . . . . . . . . . . . . . 30
2
Instructions to customer . . . . . . . . . . 31
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 33
Page 3
Model composition
Introduction
Series Model No.
KX-TG2511
series
L The Intercom feature is only available for KX-TG2512 and KX-TG2513.
L The suffix (AL) in the following model numbers will be omitted in these instructions:
KX-TG2511AL/KX-TG2512AL/KX-TG2513AL
KX-TG2511 KX-TG2511 KX-TGA250 1
KX-TG2512 KX-TG2511 KX-TGA250 2
KX-TG2513 KX-TG2511 KX-TGA250 3
Base unit Handset
Part No. Part No. Quantity
Accessory information
Supplied accessories
No. Accessory item/Part number
1 AC adaptor/PQLV219AL 1 2 3
2 Telephone line cord
3 Rechargeable batteries
HHR-55AAAB or
N4DHYYY00001
4 Handset cover
5 Charger — 1 2
*1 The telephone line cord comes connected with the telephone plug.
*2 See page 4 for replacement battery information.
*3 The handset cover comes attached to the handset.
*1
*2
/
*3
Quantity
KX-TG2511 KX-TG2512 KX-TG2513
111
246
123
12345
3
Page 4
Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable
batteries
DECT repeater KX-A272AL
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
HHR-4DPA/2B or HHR-4MRT/2B
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
*1
4
Page 5
For your safety
To prevent severe injury and loss of
life/property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
L It is advised not to use the equipment at a
refuelling point. Users are reminded to
observe restrictions on the use of radio
Important Information
equipment in fuel depots, chemical plants
or where blasting operations are in
progress.
Operating safeguards
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall socket, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.88
GHz to 1.90 GHz, and the RF transmission
power is 250 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
L Never install telephone wiring during an
electrical storm.
L Never install telephone line sockets in wet
locations unless the socket is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
5
Page 6
Important Information
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable Ni-
MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
General notices
L Please ensure that a separate telephone,
not dependent on local power, is available
for emergency use.
L This equipment will be inoperable when
mains power fails.
L When a failure occurs which results in the
internal parts becoming accessible,
disconnect the power supply cord
immediately and return this unit to an
authorised service centre.
L To minimise the possibility of lightning
damage, when you know that a
thunderstorm is coming, we recommend
that you:
– Unplug the telephone line cord from the
phone socket.
– Unplug the AC adaptor from the AC
power outlet.
L No “000” or other calls can be made from
this device during a mains power failure.
L The earpiece on the handset is magnetised
and may retain small metallic objects.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (including a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the recep tion for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
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Page 7
Important Information
Environment
L Keep the product aw ay from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not be exposed to di rect
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft cloth.
L Do not use benzine, thinner, or any
abrasive powder.
Other information
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information on Disposal in other Countries
outside the European Union
These symbols are only valid in the European
Union. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal.
Specifications
■ Standard:
GAP (Generic Access Profile)
■ Frequency range:
1.88 GHz to 1.90 GHz
■ RF transmission power:
Approx. 10 mW (average power per
channel)
■ Power source:
220–240 V AC, 50/60 Hz
■ Power consumption:
Base unit:
Standby: Approx. 0.45 W
Maximum: Approx. 3.8 W
Charger:
Standby: Approx. 0.2 W
Maximum: Approx. 3.0 W
■ Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
7
Page 8
Getting Started
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PQLV219AL.
■ Base unit
Press plug firmly.
Hook
Use only the supplied
telephone line cord.
“Click”
■ Charger
Hooks
(220-240 V AC,
50/60 Hz)
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/Ni-
Cd batteries.
L Confirm correct polarities (S, T).
To socket
“Click”
DSL/ADSL filter*
(220-240 V AC,
50/60 Hz)
Correct Wrong
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
8
Rechargeable Ni-MH ONLY
L When the language selection is
displayed, see page 11.
Page 9
Battery charge
Charge for about 7 hours.
L When the batteries are fully charged,
“Fully charged” is displayed.
Confirm “Charging”
is displayed.
Getting Started
recommend using the Panasonic
rechargeable batteries noted on page
4, 6.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends
(S, T) or the unit contacts.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
Battery level
Note when setting up
Note for connections
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
L The unit is not designed to be used
with rotary/pulse dialling services.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line socket using a
telephone double adaptor.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
Icon Battery level
5 High
6 Medium
7 Low
074 Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous
use
Not in use
(standby)
Note:
L It is normal for batteries not to reach
full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
L Actual battery performance depends
on usage and ambient environment.
L Even after the handset is fully
charged, the handset can be left on
18 hours max.
170 hours max.
9
Page 10
Getting Started
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
Controls
Handset
A
B
C
D
I {T/P} (Mute/Pause)
J {ic} (Off/Power)
K {ECO/R}
ECO: Eco mode shortcut key
R: Recall/Flash
L Microphone
M Charge contacts
A Navigator key
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
– ? (Volume: {^} or {V}): Adjust the
receiver or speaker volume while
talking.
– {<} (y: Caller list): View the caller list.
– {>} (R: Redial): View the redial list.
F
Base unit
G
H
I
J
K
AB
E
A
A Speaker
B {k/C} (Phonebook/Clear)
C {C} (Talk)
D {s} (Speakerphone)
E Dial keypad
F Receiver
G Display
H {j/OK} (Menu/OK)
10
L
M
A {x} (Locator)
B Charge contacts
Page 11
Getting Started
Display
Handset display items
Item Meaning
w Within range of a
L Paging, intercom
k Handset is on an
ECO The base unit
5 Battery level
[P] Privacy mode is on.
0 New voice mail
[IN USE] Someone is using the
*1 Voice mail subscribers only
*2 KX-TG2512/KX-TG2513
base unit
L When flashing
slowly:
Handset is
searching for base
unit. (page 27)
mode.
outside call.
L When flashing
slowly:
The call is put on
hold.
L When flashing
rapidly:
An incoming call is
now being
received.
transmission power is
set to “Low”. (page
12)
(page 17)
message received.
(page 21)
*2
line.
Turning the power on/off
Power on
Press {ic} for about 1 second.
Power off
Press {ic} for about 2 seconds.
Initial settings
Symbol meaning:
Example: {V}/{^}: “Off”
Press {V} or {^} to select the words
in quotations.
Display language
Important:
L When the language selection is
displayed after installing the
batteries for the first time, perform
step 5.
{j/OK}
1
2 {V}/{^}: “Handset Setup” i
{j/OK}
3 {V}/{^}: “Display Setup” i
{j/OK}
4 {V}/{^}: “Select Language” i
{j/OK}
*1
5 {V}/{^}: Select your desired
language. i {j/OK} i {ic}
Note:
L If you select a language you cannot
read: {ic} i {j/OK} i {^}
3 times i {j/OK} i {V} 2 times
i {j/OK} 2 times i
{V}/{^}: Select your desired
language. i {j/OK} i {ic}
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Page 12
Getting Started
Date and time
1
{j/OK}
2 {V}/{^}: “Handset Setup” i
{j/OK}
3 {V}/{^}: “Set Date & Time” i
{j/OK}
4 Enter the current date, month, and
year.
Example: 15 July, 2010
{1}{5} {0}{7} {1}{0}
5 Enter the current hour and minute.
Example: 9:30
{0}{9} {3}{0}
L You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing {*}.
6 {j/OK} i {ic}
Note:
L To correct a digit, press {<} or {>} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
– When the one touch eco mode is on:
“Low” is temporarily displayed and
“ECO” is shown on the handset
display.
– When the one touch eco mode is off:
“Normal” is temporarily displayed
and “ECO” goes off from the handset
display.
Note:
L When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be
reduced.
L Activating one touch eco mode
reduces the range of the base unit in
standby mode.
L If you set the repeater mode to “On”
(page 18), one touch eco mode is
cancelled.
One touch eco mode
When the handset is on the base unit,
the base unit transmission power is
reduced up to 99.9% if only one handset
is registered.
Even when the handset is not on the
base unit or several handsets are
registered, the base unit transmission
power in standby mode can be reduced
up to 90% by activating one touch eco
mode.
You can turn on/off one touch eco mode
by just pressing {ECO/R}. The default
setting is “Normal”.
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Page 13
Making calls
1 Lift the handset and dial the phone
number.
L To correct a digit, press {k/C}.
2 {C}
3 When you finish talking, press
{ic} or place the handset on the
base unit or charger.
Using the speakerphone
1 Dial the phone number and press
{s}.
L Speak alternately with the other
party.
2 When you finish talking, press
{ic}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while
talking.
Making a call using the redial list
The last 10 phone numbers dialled are
stored in the redial list (each 24 digits
max.).
1 {>} (R)
2 {V}/{^}: Select the desired phone
number.
3 {C}
Erasing a number in the redial list
1 {>} (R)
2 {V}/{^}: Select the desired phone
number. i {j/OK} 2 times
Making/Answering Calls
3 {V}/{^}: “Yes” i {j/OK} i
{ic}
Pause (for PBX/long distance service
users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 15).
Example: If you need to dial the line
access number “0” when making outside
calls with a PBX:
1 {0} i {T/P}
2 Dial the phone number. i {C}
Note:
L A 3 second pause is inserted each
time {T/P} is pressed. Repeat as
needed to create longer pauses.
Answering calls
1 Lift the handset and press {C} or
{s} when the unit rings.
L You can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
2 When you finish talking, press
{ic} or place the handset on the
base unit or charger.
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You
do not need to press {C}. To turn this
feature on, see page 16.
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.
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Page 14
Making/Answering Calls
Note:
L You can also program the handset
ringer volume beforehand (page 16).
Note:
L To change the recall/flash time, see
page 17.
Call share
Useful features during a call
Hold
This feature allows you to put an outside
call on hold.
1 Press {j/OK}, during an outside
call.
2 {V}/{^}: “Hold” i {j/OK}
3 To release hold, press {C}.
L Another handset user can take
the call by pressing {C}.
(KX-TG2512/KX-TG2513)
Note:
L If a call is kept on hold for more than 9
minutes, the call rings at your handset
again. After 1 additional minute on
hold, the call is disconnected.
L If another phone is connected to the
same line (page 9), you can also take
the call by lifting its handset.
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
1 Press {T/P} during conversation.
2 To return to the conversation, press
{T/P} again.
Available for:
KX-TG2512/KX-TG2513
You can join an existing outside call.
To join the conversation, press {C}
when the other handset is on an outside
call.
Note:
L To prevent other users from joining
your conversations with outside
callers, turn the privacy mode on
(page 17).
Recall/flash
{ECO/R} allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
14
Page 15
Handset phonebook
The phonebook allows you to make calls
without having to dial manually. You can
add 50 names and phone numbers.
Adding entries
{k/C} i {j/OK}
1
2 {V}/{^}: “New Entry” i
{j/OK}
3 Enter the party’s name (16
characters max.). i {j/OK}
L You can change the character
entry mode by pressing {T/P}
(page 23).
4 Enter the party’s phone number (24
digits max.). i {j/OK}
5 {V}/{^}: “Save” i {j/OK}
L To add other entries, repeat from
step 3.
6 {ic}
Finding and calling a
phonebook entry
Phonebook
2 Press the dial key ({0} to {9}) which
contains the character you are
searching for (page 23).
L Press the same dial key
repeatedly to display the first
entry corresponding to each
character located on that dial key.
L If there is no entry corresponding
to the character you selected, the
next entry is displayed.
3 {V}/{^}: Scroll through the
phonebook if necessary.
4 {C}
Editing entries
Find the desired entry (page 15).
1
i {j/OK}
2 {V}/{^}: “Edit” i {j/OK}
3 Edit the name if necessary (16
characters max.; page 23). i
{j/OK}
4 Edit the phone number if necessary
(24 digits max.). i {j/OK}
5 {V}/{^}: “Save” i {j/OK}
6 {ic}
Scrolling through all entries
1 {k/C}
2 {V}/{^}: Select the desired entry.
L You can scroll through the
phonebook entry by pressing and
holding {V} or {^}.
3 {C}
Searching by first character
1 {k/C}
L Change the character entry mode
if necessary:
{T/P} i {V}/{^}: Select the
character entry mode. i
{j/OK}
Erasing entries
Find the desired entry (page 15).
1
i {j/OK}
2 {V}/{^}: “Erase” i {j/OK}
3 {V}/{^}: “Yes” i {j/OK} i
{ic}
15
Page 16
Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
Programming by scrolling through the display menus
{j/OK}
1
2 Press {V} or {^} to select the desired main menu. i {j/OK}
3 Press {V} or {^} to select the desired item in sub-menu 1. i {j/OK}
L In some cases, you may need to select from sub-menu 2. i {j/OK}
4 Press {V} or {^} to select the desired setting. i {j/OK}
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ic}.
Note:
L In the following table, < > indicates the default settings.
Main menu Sub-menu 1 Sub-menu 2 Page
Caller List ––20
Intercom
Ph.Book Setup New Entry –15
Handset Setup Set Date & Time
*1
Ringer Setup Ringer Volume
Display Setup Select Language
Register H.set –29
Keytones
<On>
Auto Talk
<Off>
––22
*2
<Maximum>
Ringtone
<Ringtone 1>
<English>
Contrast
<Level 3>
*6
*7
–12
*3
*4, *5
––
–13
–
–
11
–
16
Page 17
Programming
Main menu Sub-menu 1 Sub-menu 2 Page
Base Unit Setup
*1 Although the handset displays these items, these features are not available for
this model. (KX-TG2511)
*2 If you program these settings using one of the handsets, you do not need to
program the same item using another handset. (KX-TG2512/KX-TG2513)
*3 When the ringer volume is turned off, “Ring Off” is displayed and the handset
does not ring for outside calls.
However even when the ringer volume is set to off, the handset still rings for
intercom calls (page 22) and paging (page 22).
*4 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
*5 The preset melodies in this product are used with permission of © 2007
Copyrights Vision Inc.
*6 Turn this feature off if you prefer not to hear key tones while you are dialling or
pressing any keys, including confirmation tones and error tones.
*7 If you subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.
*8 The recall/flash time depends on your telephone exchange or host PBX. Contact
your PBX supplier if necessary.
You can access your service provider/telephone company “call waiting” service by
having the recall/flash time set at “100 msec.”, and then follow your
service provider/telephone company “call waiting” instructions to operate this
service.
*9 To prevent other users from joining your conversations with outside callers, turn
this feature on.
*2
Recall/Flash
*8
–14
<100 msec.>
Area Code –18
Privacy Mode
*9
––
<Off>
Base Unit PIN –29
Repeater Mode
–18
<Off>
17
Page 18
Programming
Special programming
Storing an area code to be
deleted automatically
In some situations, phone numbers
stored automatically in the caller list
(page 20) will include area codes. If you
do not want to dial the area code when
making calls from the caller list, you can
store the area code which you want the
unit to delete automatically.
Example: You have stored the area
code “123”. If you make a call from the
caller list to the phone number “123-4567890”, the unit dials “456-7890”.
1 {j/OK}
2 {V}/{^}: “Base Unit Setup” i
{j/OK}
3 {V}/{^}: “Area Code” i
{j/OK}
4 Enter an area code (5 digits max.).
i {j/OK} i {ic}
Increasing the range of the
base unit
You can increase the signal range of the
base unit by using a DECT repeater.
Please use only the Panasonic DECT
repeater noted on page 4. Contact your
Panasonic dealer for details.
Important:
L Before registering the repeater to this
base unit, you must turn the repeater
mode on.
L Do not use more than one repeater at
a time.
3 {V}/{^}: “Repeater Mode” i
{j/OK}
4 {V}/{^}: Select the desired setting.
i {j/OK} i {ic}
Note:
L After turning the repeater mode on or
off, w flashes on the handset
momentarily. This is normal and the
handset can be used once w stops
flashing.
Setting the repeater mode
1 {j/OK}
2 {V}/{^}: “Base Unit Setup” i
{j/OK}
18
Page 19
Using Caller ID service
Important:
L This unit is Caller ID compatible. To
use Caller ID features (such as
displaying caller phone numbers), you
must subscribe to a Caller ID service.
Contact your service provider/
telephone company for details.
Caller ID features
When an outside call is being received,
the caller’s phone number is displayed.
Caller information for the last 50 callers
is logged in the caller list from the most
recent call to the oldest.
L If the unit cannot receive caller
information, the following is displayed:
– “Out of Area”: The caller dials
from an area which does not
provide a Caller ID service.
– “Private Caller”: The caller
requests not to send caller
information.
L If the unit is connected to a PBX
system, caller information may not be
properly received. Contact your PBX
supplier.
Missed calls
If a call is not answered, the unit treats it
as a missed call and “Missed Call” is
displayed. This lets you know if you
should view the caller list to see who
called while you were away.
Note:
L Even when there are unviewed
missed calls, “Missed Call”
disappears from the standby display if
the following operation is performed
by one of the registered handsets:
– Being replaced on the base unit or
charger.
Caller ID Service
– Pressing {ic}.
Phonebook name display
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in
the caller list.
Call waiting and Caller ID
compatible
If you subscribe to Caller ID service,
your handset displays the 2nd caller’s
information while talking. After you hear
a call waiting tone, the caller’s phone
number will be displayed.
You can answer the 2nd call, keeping the
1st call on hold. Follow your service
provider/telephone company
instructions using {ECO/R}.
(Recall/flash function)
L If the phone number is stored in the
phonebook with its name, the caller’s
name will also be displayed.
L Please contact your service provider/
telephone company for details and
availability in your area.
For Caller ID Type II users
When you receive a 2nd call during a
conversation, you will hear a signal tone
following the call waiting tone and the
conversation will be interrupted or
muted for a short period of time. This
is not a fault of the product as these
events are normal.
L The tones are generated by your
service provider/telephone company.
19
Page 20
Caller ID Service
Caller list
Important:
L Only 1 person can access the caller
list at a time. (KX-TG2512/
KX-TG2513)
L Make sure the unit’s date and time
setting is correct (page 12).
Viewing the caller list and
calling back
{<} (y)
1
2 Press {V} to search from the most
recent call, or press {^} to search
from the oldest call.
3 To call back, press {C}.
To exit, press {ic}.
Note:
L If the entry has already been viewed
or answered:
– “Q” is displayed. (KX-TG2511)
– “Q” is displayed, even if it was
viewed or answered using another
handset.
(KX-TG2512/KX-TG2513)
L If you do not want to dial the area code
when making calls from the caller list,
you can store the area code which you
want the unit to delete automatically
(page 18).
L Press dial key ({0} to {9}) to add,
{k/C} to delete.
5 {C}
Erasing caller information
{<} (y)
1
2 {V}/{^}: Select the desired entry.
i {j/OK}
3 {V}/{^}: “Erase” or “Erase All”
i {j/OK}
4 {V}/{^}: “Yes” i {j/OK} i
{ic}
Storing caller information to
the phonebook
{<} (y)
1
2 {V}/{^}: Select the desired entry.
i {j/OK}
3 {V}/{^}: “Add Phonebook” i
{j/OK}
4 To store the name, continue from
step 3, “Adding entries”, page 15.
Editing a caller’s phone
number before calling back
{<} (y)
1
2 {V}/{^}: Select the desired entry.
i {j/OK}
3 {V}/{^}: “Edit and Call” i
{j/OK}
4 Edit the number.
20
Page 21
Voice mail service
Voice mail is an automatic answering
service offered by your service provider/
telephone company. After you subscribe
to this service, your service provider/
telephone company’s voice mail system
answers calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
When you have new messages, 0 is
displayed on the handset if message
indication service is available. Please
contact your service provider/telephone
company for details of this service.
Important:
L If 0 still remains on the display even
after you have listened to new
messages, turn it off by pressing and
holding {#} for 2 seconds.
Voice Mail Service
21
Page 22
Intercom/Locator
Intercom
Available for:
KX-TG2512/KX-TG2513
Intercom calls can be made between
handsets.
Note:
L If you receive an outside call while
talking on the intercom, you hear 2
tones. To answer the call, press
{ic}, then press {C}.
L When paging the handset, the paged
handset beeps for 1 minute.
Making an intercom call
{j/OK}
1
2 {V}/{^}: “Intercom” i {j/OK}
3 To page a specific handset, enter the
handset number.
L To stop paging, press {ic}.
4 When you finish talking, press
{ic}.
Answering an intercom call
Press {C} to answer the page.
1
2 When you finish talking, press
{ic}.
Handset locator
You can locate a misplaced handset by
pressing {x} on the base unit.
L All registered handsets beep for 1
minute.
To stop paging, press it again or {ic}
on the handset.
Transferring calls, conference calls
Available for:
KX-TG2512/KX-TG2513
Outside calls can be transferred or a
conference call with an outside party can
be made between 2 handsets.
1 During an outside call, press
{j/OK}.
2 {V}/{^}: “Intercom” i {j/OK}
L k flashes to indicate the outside
call is on hold.
3 Enter the desired handset number
you want to transfer to.
4 Wait for the paged party to answer.
L If the paged party does not
answer, press {C} to return to
the outside call.
5 To complete the transfer:
Press {ic}.
L The outside call is being routed to
the destination unit.
To establish a conference call:
Press {3}.
L To leave the conference, press
{ic}. The other 2 parties can
continue the conversation.
L To put the outside call on hold,
press {j/OK}. i
{V}/{^}: “Hold” i {j/OK}
To resume the conference, press
{3}.
Answering a transferred call
Press {C} to answer the page.
22
Page 23
Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple
characters assigned to it. The characters that can be entered depend on the
character entry mode (page 23).
–Press {<} or {>} to move the cursor left or right.
– Press dial keys to enter characters and numbers.
–Press {k/C} to erase the character or number highlighted by the cursor. Press
and hold {k/C} to erase all characters or numbers.
–Press {*} (A→a) to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press {>} to move the
cursor to the next space, then press the appropriate dial key.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek
(F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). When in these entry
modes except Numeric, you can select which character is entered by pressing a dial
key repeatedly.
When the unit displays the character entry screen:
{T/P} i {V}/{^}: Select a character entry mode. i {j/OK}
Note:
L in the following tables represents a single space.
Alphabet character table (ABC)
Numeric entry table (0-9)
Greek character table (M)
23
Page 24
Useful Information
Extended 1 character table (N)
L The following are used for both uppercase and lowercase:
Extended 2 character table (O)
L The following are used for both uppercase and lowercase:
Cyrillic character table (P)
24
Page 25
Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message Cause/solution
Memory Full L The phonebook memory is full. Erase unnecessary
No link to base.
Reconnect AC
adaptor.
entries (page 15).
L The handset has lost communication with the base
unit. Move closer to the base unit and try again.
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset’s registration may have been cancelled.
Re-register the handset (page 29).
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s
AC adaptor and turn on the handset.
General use
Problem Cause/solution
The handset does not
automatically turn on even after
installing charged batteries.
The unit does not work. L Make sure the batteries are installed correctly
L Place the handset on the base unit or charger
to turn on the handset.
(page 8).
L Fully charge the batteries (page 9).
L Check the connections (page 8).
L Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
L The handset has not been registered to the
base unit. Register the handset (page 29).
25
Page 26
Useful Information
Problem Cause/solution
I cannot hear a dial tone. L Make sure that you are using the supplied
telephone line cord. Your old telephone line
cord may have a different wiring configuration.
L The base unit’s AC adaptor or telephone line
cord is not connected. Check the connections.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your service provider/telephone company.
I cannot use the intercom
*1
feature.
*1 KX-TG2511
Programmable settings
Problem Cause/solution
The display is in a language I
cannot read.
I cannot activate the eco mode. L You cannot set eco mode when you set the
L The intercom feature is shared between the
handsets. Although the handset displays
“Intercom”, the intercom feature is not
available for this model.
L Change the display language (page 11).
repeater mode “On”. If required, set the
repeater mode to “Off” (page 18).
Battery recharge
Problem Cause/solution
The handset beeps and/or
7 flashes.
I fully charged the batteries, but
– 7 still flashes or
– the operating time seems to
be shorter.
The handset display is blank. L The handset is not turned on. Turn the power
L Battery charge is low. Fully charge the
batteries (page 9).
L Clean the battery ends (S, T) and the
charge contacts with a dry cloth and charge
again.
L It is time to replace the batteries (page 8).
on (page 11).
26
Page 27
Useful Information
Making/answering calls, intercom
Problem Cause/solution
w is flashing. L The handset is too far from the base unit.
Move closer.
L The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the
base unit.
L The handset is not registered to the base unit.
Register it (page 29).
L Activating one touch eco mode reduces the
range of the base unit in standby mode. If
required, turn eco mode off (page 12).
Noise is heard, sound cuts in
and out.
The handset does not ring. L The ringer volume is turned off. Adjust ringer
I cannot make a call. L The handset is too far from the base unit.
*1 KX-TG2512/KX-TG2513
L You are using the handset or base unit in an
area with high electrical interference. Reposition the base unit and use the handset
away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we
recommend connecting a filter (contact your
DSL/ADSL service provider) to the telephone
line between the base unit and the telephone
line socket. Contact your DSL/ADSL provider
for details.
L Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
volume (page 16).
Move closer and try again.
L Another unit is in use. Wait and try again
*1
later.
L The unit is not designed to be used with
rotary/pulse dialling services.
27
Page 28
Useful Information
Caller ID
Problem Cause/solution
Caller information is not
displayed.
Caller information is slow to
display.
The name stored in the
phonebook is not fully
displayed while an outside call
is being received.
L You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall socket.
L If you use a DSL/ADSL service, we
recommend connecting a filter (contact your
DSL/ADSL service provider) to the telephone
line between the base unit and the telephone
line socket. Contact your DSL/ADSL provider
for details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
L Depending on your service provider/
telephone company, the unit may display the
caller’s information at the 2nd ring or later.
L Move closer to the base unit.
L Edit the phonebook entry name to fit in 1 line
of text (page 15).
Liquid damage
Problem Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
L Disconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least
3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use. If the unit does not
work properly, contact an authorised service
centre.
28
Page 29
Useful Information
Registering a handset to the base unit
1 Handset:
{j/OK}
2 {V}/{^}: “Handset Setup” i {j/OK}
3 {V}/{^}: “Register H.set” i {j/OK}
4 Base unit:
Press and hold {x} for about 5 seconds. (No registration tone)
L If all registered handsets start ringing, press the same button to stop. Then
repeat this step. (KX-TG2512/KX-TG2513)
L The next step must be completed within 90 seconds.
5 Handset:
Wait until “Enter Base PIN” is displayed. i Enter the base unit PIN (default:
“0000”). i {j/OK}
L If you forget your PIN, contact an authorised service centre.
L When the handset has been registered successfully, w stops flashing.
Note:
L If the registration fails, try to deregister the handset and then re-register it again.
Press {j/OK} i {V}/{^}: “Base Unit Setup” i {j/OK} i {3}{3}{5}
i {j/OK} i Select the handset(s) you want to cancel by pressing the desired
handset number. i {j/OK} i {V}/{^}: “Yes” i {j/OK} i Repeat from
step 1.
Changing the base unit PIN (Personal Identification Number)
Important:
L If you change the PIN, please make note of your new PIN. The unit will not reveal
the PIN to you. If you forget your PIN, contact an authorised service centre.
1 {j/OK}
2 {V}/{^}: “Base Unit Setup” i {j/OK}
3 {V}/{^}: “Base Unit PIN” i {j/OK}
4 Enter the current 4-digit base unit PIN (default: “0000”).
5 Enter the new 4-digit base unit PIN. i {j/OK} i {ic}
29
Page 30
Useful Information
Wall mounting
Note:
L Make sure that the wall is strong enough to support the weight of the unit.
■ Base unit ■ Charger
Screws
(Not supplied)
Hook
Wall mounting template
■ Base unit
30 mm
■ Charger
30 mm
25 mm
Screws
(Not supplied)
Hooks
30
25 mm
Page 31
Useful Information
Instructions to customer
Installation
Install this telephone yourself by simply plugging it into the line socket for any regular
telephone. You may connect it in place of your existing telephone or to any spare
telephone socket installed in your premises.
To disconnect your existing telephone you must first remove its plug from the line
socket. You can then insert the plug of this telephone into the socket and use your
equipment.
If the plug of your existing telephone cannot be readily removed, you will have to
remove the screw securing it. To do this proceed as follows:
1 Loosen screw “A” sufficiently to remove the socket cover. (See Fig. 1.)
2 Remove screw “B” and withdraw the plug. (See Fig. 2.)
3 Replace screw “B”. (See Fig. 3.) Ensure that it screws completely into the socket
recess. (If the screw is too long, increase the hole depth or replace the screw
with one 5 mm shorter.)
4 Replace the socket cover and tighten screw “A”. (See Fig. 4.)
SOCKET
SCREW “A”
If you are satisfied with the operation of your telephone service after plugging in your
cordless telephone, your installation is completed.
You will be unable to connect this cordless telephone if your telephone service
consists only of a wall phone or an old style telephone which is not connected by
means of a modern plug and socket. In such cases a new socket will need to be
installed.
Fig. 1
Fig. 3
PLUG
TELEPHONE CORD
Connect to the PLUG
( )
as shown in Fig. 1.
SCREW “A”
SCREW
“B”
SCREW
“B”
Fig. 2
SOCKET
Fig. 4
31
Page 32
Useful Information
Should the cordless telephone not operate when plugged into a socket, it is either
faulty or unsuitable for operation with your telephone service. It should be returned to
the store where purchased or to an Authorised Service Centre.
Service difficulties
If at any time a fault occurs on your telephone service carry out the following checks
before you call for service:
L Disconnect the cordless telephone and try using the service with the normal
telephone.
L If the telephone service then operates satisfactorily, the fault is in your cordless
telephone. Leave the cordless telephone disconnected and report the fault to its
supplier or agent to arrange for repair.
L If when using the telephone the service is still faulty, report the fault to “Service
Difficulties and Faults” for attention.
Keep this cordless telephone in good working order while it is connected to your
telephone service. Its construction or internal circuit must not be modified in any way.
Warning:
This cordless telephone system does not incorporate provision for secrecy of
conversations. Appropriately tuned radio equipment and other cordless telephone
systems in close proximity may be used by a third party to monitor and possibly
interrupt conversations in progress when this system is on radio operation.
32
Page 33
Index
A Answering calls: 13
Area code: 18
Auto talk: 13
B Battery: 8, 9
C Caller ID service: 19
Caller list: 20
Caller list edit: 20
Call share: 14
Call waiting and Caller ID
compatible: 19
Character entry: 23
Conference calls: 22
D Date and time: 12
Display
Contrast: 16
Language: 11
E Eco mode: 12
Error messages: 25
H Handset
Deregistration: 29
Locator: 22
Registration: 29
Hold: 14
I Intercom: 22
K Keytones: 16
M Making calls: 13
Missed calls: 19
Mute: 14
P Pause: 13
Phonebook: 15
PIN: 29
Power failure: 9
Power on/off: 11
Privacy mode: 17
R Recall/flash: 14
Redialling: 13
Repeater: 18
Ringer tone: 16
S Speakerphone: 13
T Transferring calls: 22
Troubleshooting: 25
Index
V Voice mail: 21
Volum e
Receiver: 13
Ringer (Handset): 13
Speaker: 13
W Wall mounting: 30
33
Page 34
Notes
34
Page 35
Notes
35
Page 36
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Customer Care Centre Tel. No.:
132600 or website www.panasonic.com.au
N52
Sales Department:
Austlink Corporate Park, 1 Garigal Road, Belrose, NSW 2085, Australia
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic System Networks Co., Ltd.
© Panasonic System Networks Co., Ltd. 2010
PNQX2452ZA CC0210DJ0 (A)
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