Panasonic KX-TED100 User Manual

Pure IP-PBX

PT Programming Manual

Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use.

KX-TDE100/KX-TDE200: PMMPR Software File Version 2.0000 or later KX-TDE600: PGMPR Software File Version 2.0000 or later

Model No.

KX-TDE100

KX-TDE200/KX-TDE600

Introduction

About this Programming Manual

The PT Programming Manual is designed to serve as a reference to programming the Panasonic Pure IP-PBX using a Panasonic proprietary telephone (PT) with display.

The PT Programming Manual is divided into the following sections:

Section 1, Overview

Provides an overview of programming the PBX.

Section 2, PT Programming

Serves as reference operating instructions when using a display PT to program the PBX.

Section 3, Appendix

Provides a list of all related PT programming items for each feature as Feature Programming References.

References Found in the PT Programming Manual

PT Programming Manual References

Related sections of the PT Programming Manual are listed for your reference.

Feature Guide References

The Feature Guide explains what the PBX can do, as well as how to obtain the most of its many features and facilities. Sections from the Feature Guide are listed throughout the PT Programming Manual for your reference.

Links to Other Pages and Manuals

If you are viewing this manual with a PC, certain items are linked to different sections of the PT Programming Manual and other Pure IP-PBX manuals. Click on a link to jump to that section. Linked items include:

• PT Programming Manual References

• Feature Guide References

2 PT Programming Manual

Introduction

Safety Notices

Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent damage to property. The notices are classified as follows, according to the severity of injury or damage:

WARNING

CAUTION

This notice means that misuse could result in death or serious injury.

This notice means that misuse could result in injury or damage to property.

WARNING

Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised Panasonic Factory Service Centre.

NOTES

• The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of

this manual. To confirm the software version of your PBX, see [190] Main Processing (MPR) Software Version Reference.

• Some optional service cards, PTs, and features are not available in some areas. Additionally, some optional

service cards and features are not available for some PBX models. Please consult your certified Panasonic dealer for more information.

• Product specifications are subject to change without notice.

• Throughout this manual, PT displays and other displays are shown in English. Other languages may be

available, depending on the country or area.

• In this manual, model number suffixes (e.g., KX-TDE100NE) are omitted unless necessary.

PT Programming Manual 3

Introduction

The KX-TDE100UK/KX-TDE200UK, KX-TDE100NE/KX-TDE200NE, KX-TDE100GR/ KX-TDE200GR, and KX-TDE100CE/KX-TDE200CE are designed to interwork with the:

• Analogue Public Switched Telephone Network (PSTN) of European countries

• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access

• Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access

• ONP 2048 kbit/s digital structured leased lines (D2048S)

The KX-TDE600UK, KX-TDE600NE, and KX-TDE600GR are designed to interwork with the:

• Analogue Public Switched Telephone Network (PSTN) of European countries

• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access

• Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access

• ONP 2048 kbit/s digital structured leased lines (D2048S)

Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting:

http://www.doc.panasonic.de

Contact to Authorised Representative: Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany

4 PT Programming Manual

1 Overview ...................................................................................................9

1.1 Introduction .....................................................................................................................10

1.1.1 Introduction .....................................................................................................................10

Ways to Programme ....................................................................................................10

1.1.2 Password Security ..........................................................................................................11

1.1.3 Entering Characters .......................................................................................................12

2 PT Programming ....................................................................................17

2.1 PT Programming .............................................................................................................18

2.1.1 Programming Instructions ..............................................................................................18

2.1.2 Maximum Values ............................................................................................................21

2.1.3 Basic Programming ........................................................................................................23

[000] Date & Time ........................................................................................................23

[001] System Speed Dialling Number ..........................................................................23

[002] System Speed Dialling Name .............................................................................23

[003] Extension Number ..............................................................................................23

[004] Extension Name .................................................................................................24

[005] Extension Personal Identification Number (PIN) ................................................24

[006] Operator Assignment ..........................................................................................24

[007] DSS Console Paired Telephone .........................................................................24

[008] Absent Message .................................................................................................25

[010] Charge Margin ....................................................................................................25

[011] Charge Tax .........................................................................................................25

[012] Charge Rate per Unit ..........................................................................................25

2.1.4 System Management Programming ...............................................................................26

[100] Flexible Numbering .............................................................................................26

[101] Time Service Switching Mode ............................................................................26

[102] Time Service Starting Time ................................................................................26

[103] Idle Line Access (Local Access) .........................................................................27

[110] System Password for Administrator—for PT Programming ...............................27

[111] System Password for User—for PT Programming .............................................27

[112] Manager Password .............................................................................................27

[120] Verification Code ................................................................................................27

[121] Verification Code Name ......................................................................................28

[122] Verification Code Personal Identification Number (PIN) .....................................28

[123] Verification Code COS Number ..........................................................................28

[130] Decimal Point Position for Currency ...................................................................28

[131] Currency .............................................................................................................28

[190] Main Processing (MPR) Software Version Reference ........................................29

2.1.5 Timer Programming ........................................................................................................30

[200] Hold Recall Time ................................................................................................30

[201] Transfer Recall Time ..........................................................................................30

[203] Intercept Time .....................................................................................................30

[204] Hot Line Waiting Time ........................................................................................30

[205] Automatic Redial Repeat Times .........................................................................30

[206] Automatic Redial Interval ....................................................................................30

[207] Door Unlock Time ...............................................................................................31

[208] Call Duration Count Starting Time for LCOT ......................................................31

[209] DISA Delayed Answer Time ...............................................................................31

[210] DISA Trunk-to-Trunk Call Prolong Time .............................................................31

[211] DISA Intercept Time ...........................................................................................31

2.1.6 TRS/Barring/ARS Programming .....................................................................................32

PT Programming Manual 5

[300] TRS/Barring Override by System Speed Dialling ...............................................32

[301] TRS/Barring Denied Code ..................................................................................32

[302] TRS/Barring Exception Code .............................................................................32

[303] Special Carrier Access Code ..............................................................................32

[304] Emergency Number ............................................................................................32

[320] ARS Mode ..........................................................................................................32

[321] ARS Leading Number .........................................................................................33

[322] ARS Routing Plan Table Number .......................................................................33

[325] ARS Exception Number ......................................................................................33

[330] ARS Routing Plan Time Table ............................................................................33

[331–346] ARS Routing Plan Table (1–16) (KX-TDE100/KX-TDE200 only) ...............34

[347] ARS Routing Plan Table (1–48) (KX-TDE600 only) ...........................................34

[350] ARS Carrier Name ..............................................................................................34

[351] ARS Trunk Group for Carrier Access .................................................................34

[352] ARS Removed Number of Digits for Carrier Access ..........................................34

[353] ARS Carrier Access Code ..................................................................................35

2.1.7 Trunk Programming ........................................................................................................36

[400] LCOT/BRI Trunk Connection ..............................................................................36

[401] LCOT/BRI Trunk Name ......................................................................................36

[402] LCOT/BRI Trunk Group Number ........................................................................36

[409] LCOT/BRI Trunk Number Reference .................................................................36

[410] LCOT Dialling Mode ...........................................................................................36

[411] LCOT Pulse Rate ...............................................................................................36

[412] LCOT DTMF Minimum Duration .........................................................................37

[413] LCOT CPC Signal Detection Time—Outgoing ...................................................37

[414] LCOT CPC Signal Detection Time—Incoming ...................................................37

[415] LCOT Reverse Circuit ........................................................................................37

[416] LCOT Pause Time ..............................................................................................37

[417] LCOT Flash/Recall Time ....................................................................................37

[418] LCOT Disconnect Time ......................................................................................38

[420] BRI Network Type ..............................................................................................38

[421] BRI DIL/DDI/MSN Selection ...............................................................................38

[422] BRI Subscriber Number ......................................................................................38

[424] BRI Layer 1 Active Mode ....................................................................................38

[425] BRI Layer 2 Active Mode ....................................................................................38

[426] BRI Configuration ...............................................................................................39

[427] BRI TEI Mode .....................................................................................................39

[450] DIL 1:1 Destination .............................................................................................39

[451] DID Number ........................................................................................................39

[452] DID Name ...........................................................................................................39

[453] DID Destination ..................................................................................................40

[471] Host PBX Access Code ......................................................................................40

[472] Extension-to-Trunk Call Duration .......................................................................40

[473] Trunk-to-Trunk Call Duration ..............................................................................40

[475] DISA Silence Detection ......................................................................................40

[476] DISA Continuous Signal Detection .....................................................................41

[477] DISA Cyclic Signal Detection .............................................................................41

[490] Caller ID Signal Type ..........................................................................................41

[491] Pay Tone Signal Type ........................................................................................41

2.1.8 COS Programming .........................................................................................................42

[500] Trunk Group Number ..........................................................................................42

[501] TRS/Barring Level ..............................................................................................42

[502] Trunk Call Duration Limitation ............................................................................42

[503] Call Transfer to Trunk .........................................................................................42

[504] Call Forwarding to Trunk ....................................................................................42

6 PT Programming Manual

[505] Executive Busy Override ....................................................................................43

[506] Executive Busy Override Deny ...........................................................................43

[507] DND Override .....................................................................................................43

[508] Account Code Mode ...........................................................................................43

[509] TRS/Barring Level for System Speed Dialling ....................................................43

[510] TRS/Barring Level for Extension Dial Lock ........................................................43

[511] Manager Assignment ..........................................................................................43

[512] Permission for Door Open Access .....................................................................44

[514] Time Service Manual Switching .........................................................................44

[515] Wireless XDP Parallel Mode for Paired Telephone ............................................44

[516] Programming Mode Limitation ............................................................................44

2.1.9 Extension Programming .................................................................................................45

[600] EXtra Device Port (XDP) Mode ..........................................................................45

[601] Terminal Device Assignment ..............................................................................45

[602] Class of Service ..................................................................................................45

[603] Extension User Group ........................................................................................45

[604] Extension Intercept Destination ..........................................................................46

[605] Call Forwarding—No Answer Time ....................................................................46

[606] CLIP/COLP Number ...........................................................................................46

[620] Incoming Call Distribution Group Member ..........................................................46

[621] Incoming Call Distribution Group Delayed Ringing ............................................46

[622] Incoming Call Distribution Group Floating Extension Number ...........................47

[623] Incoming Call Distribution Group Name .............................................................47

[624] Incoming Call Distribution Group Distribution Method ........................................47

[625] Destination for Overflow Time Expiration ...........................................................47

[626] Overflow Time ....................................................................................................47

[627] Destination When All Busy .................................................................................48

[628] Queuing Call Capacity ........................................................................................48

[629] Queuing Hurry-up Level .....................................................................................48

[630] Queuing Time Table ...........................................................................................48

[631] Sequences in Queuing Time Table ....................................................................48

[632] Maximum Number of Agents ..............................................................................49

[640] Extension User Groups of a Paging Group ........................................................49

[641] External Pagers of a Paging Group ....................................................................49

[650] Extension User Groups of a Pickup Group .........................................................49

[660] VM Group Floating Extension Number ...............................................................50

[680] Idle Extension Hunting Type ...............................................................................50

[681] Idle Extension Hunting Group Member ..............................................................50

[690] PS Registration ...................................................................................................50

[691] PS Termination ...................................................................................................51

[692] Personal Identification Number (PIN) for PS Registration ..................................51

[699] CS Status Reference ..........................................................................................51

2.1.10 Resource/Interface Programming ..................................................................................52

[700] External Pager Floating Extension Number .......................................................52

[710] Music Source Selection for BGM1/BGM2 ..........................................................52

[711] Music on Hold .....................................................................................................52

[712] Music for Transfer ...............................................................................................52

[720] Doorphone Call Destination ................................................................................52

[729] Doorphone Number Reference ..........................................................................53

[730] Outgoing Message (OGM) Floating Extension Number .....................................53

[731] Outgoing Message (OGM) Name .......................................................................53

[732] DISA Security Mode ...........................................................................................53

2.1.11 SMDR & Maintenance Programming .............................................................................54

[800] RS-232C Parameter—New Line Code ...............................................................54

[800] RS-232C Parameter—Baud Rate ......................................................................54

PT Programming Manual 7

[800] RS-232C Parameter—Word Length ...................................................................54

[800] RS-232C Parameter—Parity Bit .........................................................................54

[800] RS-232C Parameter—Stop Bit Length ...............................................................54

[801] External Modem Control .....................................................................................54

[802] SMDR Page Length ............................................................................................55

[803] SMDR Skip Perforation ......................................................................................55

[804] SMDR Outgoing Call Printing .............................................................................55

[805] SMDR Incoming Call Printing .............................................................................55

[810] Remote Programming ........................................................................................55

[811] Modem Floating Extension Number ...................................................................55

[812] ISDN Remote Floating Extension Number .........................................................55

2.1.12 Card Programming .........................................................................................................56

[900] Slot Card Type Reference ..................................................................................56

[901] Slot Card Deletion ..............................................................................................56

[902] Slot Card Reset ..................................................................................................56

[910] OPB3 Option Card Type Reference ...................................................................56

[911] OPB3 Option Card Deletion ...............................................................................56

3 Appendix .................................................................................................57

3.1 Feature Programming References ................................................................................58

8 PT Programming Manual

Section 1

Overview

This section provides an overview of programming the PBX.

PT Programming Manual 9

1.1.1 Introduction

1.1 Introduction

1.1.1 Introduction

These programming instructions are designed to serve as an overall system programming reference for the Panasonic Pure IP-PBX. Each feature in the PBX has default settings that can be changed to customise the PBX to your requirements. These settings control the functions of the PBX, and changing them is referred to as "system programming". Only one person can perform system programming at a time. Any other users trying to enter system programming mode will be denied access.

Ways to Programme

There are two programming methods:

• PC (Personal Computer) Programming

All features and settings of the PBX can be programmed through PC programming with KX-TDE Maintenance Console. Installing and starting Maintenance Console are explained in the Installation Manual.

• PT (Proprietary Telephone) Programming

A subset of the features and settings of the PBX can be programmed using a PT. PT programming is described in Section 2.1 PT Programming. An extension user can perform system programming by entering three-digit programming numbers with a PT.

10 PT Programming Manual

1.1.2 Password Security

To maintain system security, system passwords are required to access certain programming functions of the PBX. By giving different users access to different passwords, it is possible to control the amount of programming that each user is able to perform. The following types of system passwords are available:

Password Description Format

System Password (PT) for User

System Password (PT) for Administrator

Used to access user-level PT programming. The specific PT programming items that may be programmed at user level can be selected through system programming.

Used to access administrator-level PT programming. All PT programming settings are available.

4–10 digits

CAUTION

To the Administrator or Installer regarding the system password

1. Please provide all system passwords to the customer.

2. To avoid unauthorised access and possible abuse of the PBX, keep the passwords secret, and inform

the customer of the importance of the passwords, and the possible dangers if they become known to others.

3. The PBX has default passwords preset. For security, change these passwords the first time that you

programme the PBX.

4. Change the passwords periodically.

5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum

protection against unauthorised access. For a list of numbers and characters that can be used in system passwords, refer to Section 1.1.3 Entering Characters.

PT Programming Manual 11

1.1.3 Entering Characters

The following characters can be used when storing a name, message, or other text entry data using a PT. The tables below show you the characters available by pushing each button a specific number of times.

Table 1 (Standard mode)

Table 1 (Standard mode for RU model)

12 PT Programming Manual

Table 2 (Option mode)

1.1.3 Entering Characters

Table 2 (Option mode for CE model)

PT Programming Manual 13

1.1.3 Entering Characters

Table 2 (Option mode for GR model)

Table 2 (Option mode for RU model)

14 PT Programming Manual

(5 times)

FWD/DND

1.1.3 Entering Characters

[Example of Entering Characters]

To enter "Ann":

Note

• To erase the character on the cursor, press CLEAR.

• To move the cursor to the left, press

• To move the cursor to the right, press . When entering two or more characters that use the same

button consecutively (e.g. "G" and "I"), you must press this button or the FWD/DND button after entering the first character.

• If SELECT is pressed, the characters for each button will be displayed in reverse order.

• To toggle between Table 1 and Table 2 when using the KX-NT300/KX-DT300/KX-T7600 series, press

the leftmost soft button.

PT Programming Manual 15

1.1.3 Entering Characters

16 PT Programming Manual

Section 2

PT Programming

This section serves as reference operating instructions when using a display PT to program the PBX.

PT Programming Manual 17

REDIAL

SP-PHONE

FWD/DND

CONF

AUTO DIAL

STORE

SHIFT

PAUSE

PROGRAM PAUSE

HOLD

AUTO ANS

MUTE

MESSAGE

MUTE

AUTO ANSWER

MESSAGE

2.1.1 Programming Instructions

2.1 PT Programming

2.1.1 Programming Instructions

Required Telephone/Extension

PBX settings can be customised through system programming by using a proprietary telephone (PT) with a multiline display, such as the KX-NT343 or KX-NT346. To access system programming, the Class of Service (COS) assigned to the PT’s extension must be programmed to allow system programming, or the PT must be connected to the lowest-numbered port on the card installed in the lowest-numbered slot. Only one system programming session can be performed at a time. This means that only one user can access system programming at a time, whether through a PT or PC. For a list of characters that can be entered during system programming, see Section 1.1.3 Entering Characters.

Buttons and Functions

Fixed Buttons

Function

KX-NT300/KX-DT300 KX-NT136/KX-T7600

KX-T7200/KX-T7400/

KX-T7500

—

(Page up)

(Page down)

ENTER

Back to Previous Menu

(CANCEL)

SHIFT

PROGRAM

18 PT Programming Manual

END

SELECT

FLASH/

RECALL

FLASH

TRANSFER

INTERCOM

PROGRAM/

PAUSE

= 1234

System Password for Administrator

Programming No.

3 digits

—for PT Programming

= 1234

Programming No.

3 digits

System Password for User

—for PT Programming

PROGRAM/

PAUSE

2.1.1 Programming Instructions

Fixed Buttons

Function

KX-NT300/KX-DT300 KX-NT136/KX-T7600

KX-T7200/KX-T7400/

KX-T7500

FLASH

CLEAR

SECRET

The buttons shown in this column are from the KX-T7400 series.

Entering System Programming Mode

Using a PT to perform system programming allows an authorised extension user to set a wide range of PBX features and parameters. There are two levels of system programming that can be performed with a PT: administrator-level programming and user-level programming.

Administrator Level:

Allows the programming of all settings accessible through PT programming.

User Level:

Allows the programming of limited settings as permitted through PC programming.

Note

means default value throughout this manual.

Programming Structure

Programming

Number

Programming Group Title Description

[0XX]

[1XX]

[2XX]

Basic Programming Frequently used programming steps

System Management Program-

ming

Timer Programming System timers

Global system parameters

PT Programming Manual 19

2.1.1 Programming Instructions

Programming

Number

[3XX]

[4XX]

[5XX]

[6XX]

[7XX]

[8XX]

[9XX]

Programming Group Title Description

TRS/Barring/ARS Programming TRS/Barring and Automatic Route Selection (ARS)

programming

Trunk Programming Trunk, trunk group, and BRI line settings

COS Programming Class of Service parameters

Extension Programming Extension feature settings

Resource/Interface Programming PBX interface and external device settings

SMDR & Maintenance Program-

ming

Station Message Detail Recording (SMDR) and maintenance feature settings

Card Programming Used to display the cards currently installed in the

PBX, or to delete a card from system programming before physically removing it.

20 PT Programming Manual

These values vary by PBX model

Disable/ Enable

SELECT

[351]

Carrier Table No.

Trunk Group No.

END

ENTER ENTER

SELECT

KX-TDE100: 01–10 KX-TDE200: 01–10 KX-TDE600: 01–48

KX-TDE100: 01–64 KX-TDE200: 01–64 KX-TDE600: 01–96

2.1.2 Maximum Values

Throughout this manual, maximum entry values are shown for each programming item, as shown in the example below.

However, please note that slot and port entry values are not listed within each programming item. These values vary depending on the model of PBX and the card type installed, as shown below.

Available Slot Entry Values

KX-TDE100/KX-TDE200

PBX Model Free Slot Number Supported Cards

KX-TDE100 01–06

KX-TDE200 01–11

Enter slot numbers as two-digit numbers (e.g. "04" for slot 4).

KX-TDE600

Free Slot Number Supported Cards

101–110

201–211

All cards

301–311 401–411

Enter slot numbers as three-digit numbers of the form "XYY":

• X: Shelf number (1–4)

• YY: Slot number (01–11)

Available Port Entry Values

Card Type Port Number Related Programming

BRI4 01–04

BRI8 01–08

All cards

[400] [409] [42x] [450]

DHLC8 01–08

DLC8 01–08

DLC16 01–16

DPH2 11–32

DPH4 11–34

[600] [601]

[72x]

PT Programming Manual 21

2.1.2 Maximum Values

Card Type Port Number Related Programming

LCOT4 (KX-TDE100/KX-TDE200

01–04

only)

LCOT8 (KX-TDE100/KX-TDE200

01–08

only)

LCOT16 (KX-TDE100/

01–16

KX-TDE200 only)

ELCOT16 (KX-TDE600 only) 01–16

Enter values as two-digit numbers (e.g. "04" for port 4).

Enter card number and port number as single-digit numbefrs (e.g. "34" for card 3, port 4).

[400] [409] [41x] [450]

22 PT Programming Manual

2.1.3 Basic Programming

[000]

00–99

Year

01–31

Date

01–12

Hour

00–59

Minute

END

(HOLD)

ENTER

01–12

Month

AM/PM

SELECT

(AUTO ANS/MESSAGE)

[000]

00–99

Year

01–31

Date

00–23

Hour

00–59

Minute

END

(HOLD)

ENTER

01–12

Month

[001]

000–999

Speed Dialling No.

Telephone No.

Max. 32 digits

END

ENTER ENTER

CANCEL

To the Next Speed Dialling No.

To the Desired Speed Dialling No.

[002]

Name

Max. 20 characters000-999

END

ENTER

Speed Dialling No.

[003]

New Extn. No.

END

Current Extn. No.

ENTER ENTER

1–5 digits 1–5 digits

[000] Date & Time

[In 12-hour Format]

[In 24-hour Format]

2.1.3 Basic Programming

[001] System Speed Dialling Number

[002] System Speed Dialling Name

[003] Extension Number

PT Programming Manual 23

+ 53 hidden pages

Panasonic KX-TED100 User Manual

Table of Contents

Overview

1.1.1 Introduction

1.1 Introduction

1.1.2 Password Security

1.1.3 Entering Characters

PT Programming

2.1.1 Programming Instructions

2.1 PT Programming

2.1.2 Maximum Values

2.1.3 Basic Programming