Panasonic KX-TEA User Manual

Includes

new SIP IP

cards

Westlake Panasonic Phone System Guide  May 2007 

www.westlake.co.uk

0800 298 8011

Our fundamental principal of serving the customer is reflected with our commitment to you, the dealer. The complete service wrap covers expert technical support, next working day delivery and excellent stock holding.

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Easy ordering from knowledgeable staff

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Pre & post sales technical support from our specialist Panasonic team

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Dedicated field-based sales support available

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Competitive industry prices

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Next day delivery guaranteed

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Order as late as 6.30pm Mon-Thur,

5.30pm Fri

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Training courses for fast track accreditation

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Over 4,000 products in stock

Panasonic systems

4 KX-T 308

4 KX-T 824

6 KX-TDA 15

8 KX-TDA 30

10 KX-TDA 100

12 KX-TDA 200

14 KX-TDA 600

System add-ons

5 KX-T 308 / KX-T 824 handsets

16 KX-TDA handsets

17 DECT Integration / Voicemail

18 VoIP products / IP Extensions

19 CommsOffice / Voice Recording

20 Phone Assistant Suite /

Desktop Telephony Assistant / PC Phone

21 Hotel Applications

22 NMS Adaptive CTI / Voice Processing /

Call Recording / Pana-billing

23 Headsets / Conference Units

An efficient communication system is at the heart of any successful business. These feature-rich Panasonic systems offer advanced IP-Hybrid PBX solutions that are second to none.

CTI (Computer Telephony Integration)

Combining voice & data resources to manage customer information, and ensure it’s effective use has never been easier. Panasonic’s CTI solutions and Desktop Telephony Assistant now have the ability to integrate a users PC to access features of the phone system such as screen popping, autodial and call logging of customer information. (See p20)

Live ACD stats

These powerful applications bring the combined power of monitoring, analysing and reporting for an informal call centre.

(See p17 for NCV & p19 for CommsOffice)

VoIP (Voice over Internet Protocol)

For a communication system that works seamlessly with IT - you need a system that also combines voice and data in one low-cost, next generation, hybrid solution. Upgrading now to a Panasonic KX-TDA system gives you the option to gradually migrate to VoIP at any time.

Panasonic VoIP options:

●

IP Networking & IP Extensions

(See p18)

Why choose Panasonic?

Why choose

Contents

Westlake?

We are a leading  supplier and installer of  Panasonic Systems  across the UK.

Next, find out how many extensions they require. Extensions can be any of the following: individual users, faxes, DECT, modems, or Remote Home Workers.

Finally, determine whether the customer needs additional voice mail, door entry, call queuing, CLI, CTI, etc. Do they require standalone or integrated DECT?

With this information you can begin to configure the best system for your customer.

Once you’ve established your customer’s requirements we will be happy to help you with your order and any advice for future add-on sales.

Determine the number and type of trunks/lines they need (their connections to the outside world

- analogue/ISDN2/ ISDN30 or IP)

- this will help establish the type of switch to choose.

Before providing any phone system the most important thing to know is your customer’s requirements.

By following these three simple steps, it’s easy to configure a system that will meet their present needs today, and be expandable for future growth.

How to use this guide

Customer requirements

Customer Requirements Panasonic system

● Analogue only KX-T 308, KX-T 824

● Analogue & ISDN2 KX-TDA 15, KX-TDA 30

● ISDN30 KX-TDA 100, 200, 300

● Future expandability KX-TDA 600

●

Multi-site networking

● Hotel Applications

● Sites with 500+ users

● VoIP

Types of extension

● Digital extensions - required for proprietory keyphones

with the advantage of all the features and functionality of the telephone system, DECT cell stations and voice mail ports

● Analogue extensions - for POT/SLT (single line

telephones), faxes, modems, PDQ machines, etc

● IP extensions - ideal for Remote Home Workers and

branch offices

Overview

Small-medium Enterprise

Large Enterprise

* Requires MEC (Memory Expansion Card) - call sales for details

KX-TDA200 - ideal for 64-256* users

KX-TDA100 - ideal for 30-128* users

KX-TDA30 - ideal for 1-52 users

KX-TDA15 - ideal for 1-20 users

KX-T824 - ideal for 3-24 users

KX-T308 - ideal for 1-8 users

KX-TDA600 - ideal for up to 960* users

Ideal for up to 24 users Trunk options: Analogue

KX-T 824

The KX-T 824 Advanced Hybrid PBX system provides features that can satisfy the demands of even the most advanced users.

Pre-configured for 3 lines and 8 extensions, it can be expanded to a maximum of 8 lines and 24 extensions. The KX-T 824. It also features an optional internal voice message card with 24 mailboxes and 60 minutes recording time.

The KX-T 308 is the ideal solution for small businesses or home offices requiring a flexible PBX system with a high degree of sophistication.

It can cost effectively support all your customers personal and business communication needs and is supplied fully configured for 3 lines and 8 extensions, therefore requiring no expansion cards.

Packed with many features, the KX-T 308 features an optional internal voice message card with 8 mailboxes and 60 minutes recording time.

(Main system features

- see bottom right)

Code Description Max. cards SSP ex VAT

Initial configuration

- 3 lines

- 8 extensions

This system cannot be expanded.

Code Description Max. cards SSP ex VAT

Central control unit

27904 KX-T 308 CCU (3 lines, 8 extensions) £299.00

Option cards

27526 Caller ID card for 3 lines* KX-TES82493 1 £99.00

27905 2 port door phone/interface card KX-TE82460 1 £65.00

27525 2 channel voice message card

(8 mailboxes, 60 minutes) KX-TE82492 1 £300.00

12989 Doorphone unit KX-T 30865 2 £25.00

*Subject to availability from the network

The new features added are:

● 1ch DISA/Message on busy (built-in)

● Fax detect (built-in)

● CLI (optional)

● Modem (built-in)

● USB for PC programming (built-in)

● Internal voice mail (optional)

● Extension CLI (built in)

Central control unit

27520 KX-T 824 CCU (3 lines, 8 extensions) £499.00

Expansion cards

27521 8 port SLT card KX-TES82474 1 £220.00

27522 2 port analogue line & 8 SLT extension card KX-TES82480 1 £280.00

27523 3 port analogue line & 8 hybrid extension card KX-TES82483 1 £300.00

27524 1ch DISA outgoing message card/fax detection KXT82491 1 £169.00

27525 2ch voice message card (24 mailboxes, 60 minutes) KX-TES82492 1 £300.00

27526 Caller ID card for 3 lines* KX-TES82493 3 £99.00

27527 Doorphone/release card for 4 doorphones KX-TES82461 1 £89.00

27905 Doorphone/door release card for 2 doorphones KX-TE82460 1 £65.00

12989 Doorphone unit KX-T30865 4 £25.00

*Subject to availability from the network

Internal

voice mail

option

Internal

voice mail

option

KX-T 308

Initial configuration

- 3 lines

- 8 extensions

Maximum configuration

- 8 lines

- 24 extensions (16 hybrid x 8 SLT)

Ideal for up to 8 users Trunk options: Analogue

Award Winner, February 2005

Summary of KX-T 308 / KX-T 824 main system features

● Automatic Fax Detect - routes

faxes direct to an extension with a fax machine

● Automatic pause insertion

● Call forwarding

● Call hold & pick-up

● Call transfer

● Call waiting

● Conference call

● Data line security

● DISA (built-in)

● Distinctive ringing

● Do not disturb

● Doorphone intercom

● Extension CLI

● Flexible ringing assignment

● Hold reminder

● Intercom

● Last number redial

● Message on busy

● Modem (internal)

● Music on hold port

● Power failure transfer

● Programmable call restriction

● Pulse to tone conversation

● System speed dialling

(100 numbers)

● USB for PC programming

KX-T 7735 KX-T 7730 KX-T 7720 KX-T 7750

Alphanumeric display (lines x characters) 3 x 16 1 x 16 - Programmable keys with dual colour LEDs 12 12 12 12 Programmable feature (PF) keys 12 - - Feature access keys (for LCD) Navigator key Navigator key - Handsfree speech

● ● ●

SP-Phone (monitor) volume control Navigator key Navigator key Up/down key Up/down key Handset volume control Navigator key Navigator key Up/down key Up/down key

Ringer volume control

Slide switch

(off/low/high)

Slide switch

(off/low/high)

Slide switch

(off/low/high)

Slide switch

(off/low/high) Contrast control Navigator key Navigator key - Incoming call/message lamp

● ● ● ●

Auto-answer/mute

● ● ●

Voice call - - -

●

Headset compatible

● ●

- -

Basic

Option

(KX-T82480)

2CO's /

8 SLTs

Option

(KX-TE82483)

3CO's /

8 hybrid

extensions

Option

(KX-TE82474)

8 SLTs

KX-T 308

Outside (CO) lines: 3 extensions: 8

- - -

KX-T 824

Outside (CO) lines: 3 extensions: 8

Code Description SSP ex VAT

Keyphone configuration table

KX-T 7735

● 3-line backlit

LCD 12 key display

● Headset

Compatible

KX-T 7730

● 1-line LCD 12

key display

● Headset

Compatible

KX-T 7720

● 12 key

handsfree

● Speakerphone

KX-T 7750

● 12 key

standard

KX-T 7740

● DSS Console

KX-T 7710

● SLT with

message waiting

21486 KX-T 7750 12 key, standard, non-display - white £65.00

21487 KX-T 7750 12 key, standard, non-display - black £65.00

21484 KX-T 7720 12 key, handsfree, non-display - white £75.00

21485 KX-T 7720 12 key, handsfree, non-display - black £75.00

21482 KX-T 7730 12 key, handsfree, 1 line LCD - white £99.00

21483 KX-T 7730 12 key, handsfree, 1 line LCD - black £99.00

27606 KX-T 7735 24 key, handsfree, 3 line LCD - white £120.00

27607 KX-T 7735 24 key, handsfree, 3 line LCD - black £120.00

23367 KX-T 7710 Business SLT with message LED - white £37.00

23899 KX-T 7710 Business SLT with message LED - black £37.00

21488 KX-T 7740 32 key, DSS console - white £135.00

21489 KX-T 7740 32 key, DSS console - black £135.00

System keyphones

For the KX-T 308 / 824 All handsets also available in black

KX-TDA 15

Ideal for up to 20 users Trunk options: Analogue, ISDN2, IP & SIP

The Panasonic KX-TDA 15 combines PBX reliability with IP technology offering an efficient, simple and flexible communication solution.

Key features

●

Supports CLI to 8 analogue extensions

●

19” rack mountable (option)

●

Multi-tenancy operation

●

Advanced hotel features

●

DISA with messages

●

VoIP enabled (trunks only)

●

Free hotel application interface software (HAI - see p21)

Voice mail options

KX-TDA 3192 - internal voice mail card

●

2ch voice message card

●

20 mailboxes

●

60 minutes recording time

●

Maximum 2 cards per system

●

Fits into available option slot

Alternatively the KX-TVM 50 or KX-TVM 200 voice mail systems can be used with this system (see p17).

It is supplied with 4 ISDN channels built-in, and provides an extremely cost effective solution for smaller applications. KX-TDA 15 offers a maximum of 8 trunks plus 4 IP channels and 20 extensions, and can be easily expanded to suit a growing company’s needs.

Internal

voice mail

option

Each KX-T 7600 series digital keyphone has a DXDP which allows an additional keyphone to be connected to the system giving users extra flexibility at no extra cost.

The KX-TDA 15 system requires the initial keyphone to be connected to a hybrid extension port.

The secondary handset is then connected to a port on the master phone, providing a totally separate extension (see diagram below).

When connected to a hybrid port, XDP is also available.

●

Each proprietary digital keyphone (excluding the KX-T 7668) has an Extra Device Port (XDP) which allows an additional SLT to be connected to the system

●

Each hybrid port can support both DXDP and XDP (i.e. 2 x 7600 series keyphones + 1 x SLT per hybrid extension port)

●

Each keyphone and SLT can have a unique extension number

●

The SLT can be programmed in parallel mode – primary keyphone & SLT will ring as one

KX-TDA 15

Maximum

500m cable

Maximum

50m cable

T7636, T7633, T7630,

T7668

T7636, T7633, T7630,

T7668

Initial configuration

- 4ch ISDN2

- 12 extensions (4 digital + 4 DXDP + 4 SLT)

Digital Extra Device Port (DXDP)

Extra Device Port (XDP)

New

SIP IP card

now available

- see page 18 for more info

22947 KX-T 7601 USB module - white £99.00

22948 KX-T 7601 USB module - black £99.00

22959 KX-T 7603 Add-on 12 key module - white £55.00

22960 KX-T 7603 Add-on 12 key module - black £55.00

25416 KX-TDA 3105 Memory expansion card £375.00

22940 KX-A 228 Battery cable £60.00

DECT

24415 155 DECT handset & charger KX-TCA 155 £99.00

30075 256 DECT handset & charger KX-TCA 256E £159.00

25322 2 channel DECT repeater KXA 272 £150.00

24722 2 channel cell station KX-TDA 0141 £300.00

See page 18 for SIP IP cards

See page 19 for Software Applications See page 23 for Headsets

Code Description SSP ex VAT

●

ARS/LCR

●

Alarm call with message

●

Automatic ISDN setting (BRI)

●

Background music (BGM)

●

Budget management

●

Busy on busy

●

Call barring

●

Call logging

●

Call park with indication

●

Call pickup groups

●

Calling line identification distribution (CLI)

●

Class of service (COS)

●

Data line security

●

Delayed ringing

●

Digital XDP

●

Direct in lines (DIL)

●

Direct inward dialling (DID)

●

Direct inward system access (DISA)

●

Echo cancellation

●

Electronic lock

●

Emergency call

●

Existing APT / DPT compatibility

●

Extension groups

●

External BGM

●

External sensor / relay control*

●

Flexible numbering plan (5-digit)

●

Floating extension

●

Greeting message

●

Host PBX access code

●

Hunting groups

●

Hurry-up transfer

●

Intercept routing - busy/DND

●

Intercept routing - no answer

●

Intercept to trunk

●

Manager functions

●

MPR, card / CS software download

●

Multiple language support

●

Online diagnostics

●

Operator functions

●

PC console / PC phone

●

PC programming

●

Paging groups

●

Quick setup

●

Remote alarm notification

●

Remote extension status control through DISA

●

Remote extension lock

●

Ring groups

●

Special carrier access

●

System memory expansion

●

Tenant service

●

Timed reminder

●

Time service (day / night / lunch / break)

●

Uniform call distribution (UCD)

●

VIP-call

●

Visual caller ID

Summary of KX-TDA 15 & 30 main system features

AC adaptor

Option slot

Line card slot

4ch ISDN2

4ch VoIP G/W card slot

8 extension card slot

Caller ID

USB port

for CTI / Prog

Serial RS232 port

for SMDR / Prog

4 hybrid extns*

(built-in)

KX-TDA 15 configuration

Code Description SSP ex VAT

Main board

* optional USB port KX-T 7601

Central control units

25852

KX-TDA15 CCU (4ch ISDN2 & 4 digital +4 D-XDP+ 4 SLT) with caller ID

£799.00

Line cards

25853 2 port analogue line card KX-TDA3183 £125.00

25854 2 channel ISDN2 card KX-TDA3283 £275.00

24716 4 channel ISDN2 card KX-TDA 3280 £475.00

24721 4 channel VoIP trunk card KX-TDA 3480 £675.00

31775 KX-3450x 4 ch SIP trunk card £405.84

31776 KX-3451x 4 ch SIP DSP card £202.92

Extension cards

31774 KX-TDA 3470x 4 ch IP extension card £581.10

24715 8 port SLT ext card KX-TDA 3174 £360.00

24714 8 port digital extension card KX-TDA 3172 £260.00

Option cards

24724 8 channel echo cancel card KX-TDA 3166 £360.00

24720 2 channel message card KX-TDA 3191 £290.00

24723 4 port door phone KX-TDA 3161 £150.00

28172 Voice mail card KX-TDA 3192 £300.00

24726 KX-TDA 19” rack kit KXA 244X £45.00

28174 KX-TDA 3920 SD card v3 enhanced £250.00

Keyphones

30073 KX-T 7668 8 key, 1 line LCD speakerphone - white £71.00

30074 KX-T 7668 8 key, 1 line LCD speakerphone - black £71.00

22953 KX-T 7630 24 key, 3 line LCD speakerphone - white £180.00

22954 KX-T 7630 24 key, 3 line LCD speakerphone - black £180.00

22951 KX-T 7633 24 key, 3 line backlit LCD - white* £200.00

22952 KX-T 7633 24 key, 3 line backlit LCD - black* £200.00

22949 KX-T 7636 24 key, 6 line backlit LCD - white* £260.00

22950 KX-T 7636 24 key, 6 line backlit LCD - black* £260.00

The Panasonic KX-TDA 30 is the perfect telephone system for small to medium sized businesses.

It offers a maximum of 12 trunks plus 4 IP channels and 52* extensions, and can be easily expanded to suit growing communication needs.

Key features

●

Caller ID on analogue lines with CLI presentation to digital & SLT handsets

●

19” rack mountable (option)

●

Multi-tenancy operation

●

Advanced hotel features (v2.0)

●

Digital XDP - doubles the number of digital extensions*

●

DISA with messages

●

VoIP enabled (trunks only)

●

Free hotel application interface software (HAI - see p21)

Voice mail options KX-TDA 3192

- internal voice mail card

●

2ch voice message card

●

52 mailboxes

●

60 minutes recording time

●

Maximum 2 cards per system

●

Fits into available option slot

Alternatively the KX-TVM 50 or KX-TVM 200 voice mail systems can be used with this system (see p17).

KX-TDA 30

Ideal for up to 52* users Trunk options: Analogue, ISDN2, IP & SIP

AC adaptor

option slot

line card slot

8 extension card slot

4ch VoIP G/W card slot

8 extension card slot

Main board

option slot

USB port

for CTI / Prog

Serial RS232 port

for SMDR / Prog

4 hybrid extns

(built-in)

Initial configuration

- 0 lines

- 12 extensions (4 digital + 4 DXDP + 4 SLT)

Configuration without MEC (v2.0)

Extension total 28

Example: Single line telephone 4

Proprietary telephone 24

Configuration guidelines

●

2nd power supply maybe required

Power requirements

System comes with PSU for up to 24 units. If more than 24 units required a second PSU needs to be included. Each extension type has a power consumption as follows:

SLT - 1 PU (power unit)

KX-T 76 series handsets - 1 PU

S-bus extension - 2 PU

DECT cell station - 4 PU

Old KX-TD handsets - 4 PU

System configuration

Internal

voice mail

option

New

SIP IP card

now available

- see page 18 for more info

+ 16 hidden pages