Panasonic KX-TDA5180, KX-TDA5193, KX-TDA5450, KX-TDA5451, KX-TDA5480 Installation Manual
...
Installation Manual
Hybrid IP-PBX
Model No.
KX-TDA50
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA50: PSMPR Software File Version 6.0000 or later
SD Logo is a
trademark of
SD-3C, LLC.
Document Version: 2010-11
System Components
System Components
System Components Table
Category Model No. Description
Main Unit KX-TDA50 Main Unit
CO Line Cards KX-TDA5180 4-Port Analog Trunk Card (LCOT4)
KX-TDA5193 4-Port Caller ID Card (CID4)
KX-TDA5450 4-Channel SIP Trunk Card (SIP-GW4)
KX-TDA5451 4-Channel VoIP DSP Card (SIP-DSP4)
KX-TDA5480 4-Channel VoIP Gateway Card (IP-GW4)
Extension Cards KX-TDA5170 4-Port Hybrid Extension Card (HLC4)
KX-TDA5171 4-Port Digital Extension Card (DLC4)
KX-TDA5172 8-Port Digital Extension Card (DLC8)
KX-TDA5173 4-Port Single Line Telephone Extension Card (SLC4)
KX-TDA5174 8-Port Single Line Telephone Extension Card (SLC8)
KX-TDA5175 4-Port Proprietary Extension Card (PLC4)
KX-TDA5176 8-Port Proprietary Extension Card (PLC8)
KX-TDA5470 4-Channel VoIP Extension Card (IP-EXT4)
Other Cards KX-TDA5105 Memory Expansion Card (MEC)
KX-TDA5161 4-Port Doorphone Card (DPH4)
KX-TDA5166 8-Channel Echo Canceller Card (ECHO8)
KX-TDA5168 Extension Caller ID Card (EXT-CID)
KX-TDA5191 2-Channel Message Card (MSG2)
KX-TDA5192 2-Channel Simplified Voice Message Card (SVM2)
KX-TDA5194 2-Channel Simplified Voice Message Card (ESVM2)
KX-TDA5196 Remote Card (RMT)
Optional SD Memory
Cards
KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced
Version
2 Installation Manual Document Version 2010-11
Category Model No. Description
System Components
Cell Stations
(CSs)
Proprietary Equipment KX-A236 Additional AC Adaptor
2.4 GHz KX-T0141 2-Channel Cell Station Unit Using a Super Hybrid Port
or a HLC/DLC Card for 2.4 GHz Portable Station
KX-T0151 2-Channel Cell Station Unit Using a Super Hybrid Port
or a HLC/DLC Card for 2.4 GHz Portable Station
DECT 6.0 KX-T0155 DECT 6.0 2-Channel Cell Station Unit Using a Super
Hybrid Port or a HLC/DLC Card for DECT 6.0 Portable
Station
KX-T0158 DECT 6.0 8-Channel Cell Station Unit Using a Super
Hybrid Port or a HLC/DLC Card for DECT 6.0 Portable
Station
KX-T30865 Doorphone
KX-T7765
KX-T7775
Equipment Compatibility
Compatible Panasonic Proprietary Telephones
The PBX supports the following telephones:
• Digital proprietary telephones (e.g., KX-DT300 series)
• Analog proprietary telephones (e.g., KX-T7700 series)
• IP proprietary telephones (e.g., KX-NT300 series)
• Portable stations (e.g., KX-TD7690)
• DSS consoles (e.g., KX-DT390)
Incompatible Panasonic Proprietary Telephones
The PBX does not support the following telephones:
• KX-T30800 series proprietary telephones and DSS consoles
• KX-T61600 series proprietary telephones and DSS consoles
• KX-T123200 series proprietary telephones and DSS consoles
Note
• For the equipment (e.g., Add-on Key Module, USB Module, Headset
particular telephone, refer to the telephone’s manual.
*1
) that can be connected to a
• For other equipment that can be connected to the PBX, refer to "1.1.2 System Connection Diagram".
*1
The KX-T7090 headset can be connected to the KX-T7000, KX-T7200, KX-T7300, and KX-T7400 series telephones.
Notice
• Under power failure conditions, the connected telephones may not operate. Please ensure that a separate
telephone, not dependent on local power, is available for emergency use.
• Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
– interoperability and compatibility with all devices and systems connected to this product
Document Version 2010-11 Installation Manual 3
System Components
– proper operation and compatibility with services provided by telecommunications companies over
connected networks
Note
In this manual, the suffix of each model number (e.g., KX-TDA50G) is omitted unless necessary.
Safety Notices
Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent
damage to property.
The notices are classified as follows, according to the severity of injury or damage:
WARNING
CAUTION
This notice means that misuse could result in death or serious injury.
This notice means that misuse could result in injury or damage to property.
List of Abbreviations
• APT ® Analog proprietary telephone
• DPT ® Digital proprietary telephone
• IP-PT ® IP proprietary telephone
• PS ® Portable station
• PT ® Proprietary telephone
• SLT ® Single line telephone
4 Installation Manual Document Version 2010-11
SAVE THESE INSTRUCTIONS
Important Safety Instructions
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk
of fire, electric shock and injury to persons, including the following:
• Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
• Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from
lightning.
• Do not use a telephone in the vicinity of a gas leak to report the leak.
Document Version 2010-11 Installation Manual 5
SAVE THESE INSTRUCTIONS
Important Information
Important Information
WARNING
SAFETY REQUIREMENTS
For All Telephone Equipment
• Do not install the product in any other way than described in relevant manuals.
• The product must only be installed and serviced by qualified service personnel. The product should be
used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or
modification can cause a fire, electric shock, or damage to the product.
• Do not install the product in a place exposed to rain or moisture, or a place where water, oil, or other liquids
can drip or splash onto on the product. Such conditions can lead to fire or electric shock, and may impair
the performance of the product.
• Follow all warnings and instructions marked on the product.
• Do not place the product on an unstable or uneven surface. If the product were to fall over, it may cause
injury or damage to the product.
• Products that require a power source should only be connected to the type of electrical power supply
specified on the product label. If you are not sure of the type of power supply to your home, consult your
dealer or local power company.
• For safety purposes some products are equipped with a grounded plug. If you do not have a grounded
outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
• Do not supply power to a combination of devices that exceeds the total rated capacity of the wall outlets
or extension cables used. If outlets, power strips, extension cords, etc. are used in a manner that exceeds
their rated capacity, they emit large amounts of heat, which could cause a fire.
• Unplug the product from the wall outlet and have it serviced by qualified service personnel in the following
cases:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate according to the operating instructions. Adjust only the controls that are
explained in the operating instructions. Improper adjustment of other controls may result in damage
and may require service by a qualified technician to restore the product to normal operation.
e. If the product has been dropped or the cabinet has been damaged.
f. If product performance deteriorates.
For the PBX
• If damage to the unit exposes any internal parts, disconnect the power supply cord immediately and return
the unit to your dealer.
• To prevent fires, electric shock, injury, or damage to the product, be sure to follow these guidelines when
performing any wiring or cabling:
a. Before performing any wiring or cabling, unplug the product's power cord from the outlet. After
completing all wiring and cabling, plug the power cord back into the outlet.
b. When laying cables, do not bundle the product's power cord with the power cords of other devices.
c. Do not place any objects on top of the cables connected to the PBX.
d. When running cables along the floor, use protectors to prevent the cables from being stepped on.
e. Do not run any cables under carpeting.
6 Installation Manual Document Version 2010-11
Important Information
• Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These
conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized
Panasonic Factory Service Center.
• Danger of explosion exists if a battery is incorrectly replaced. Replace only with the same or equivalent
type recommended by the battery manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
• Make sure that the wall that the cabinet will be attached to is strong enough to support the cabinet. If not,
it is necessary for the wall to be reinforced.
• Only use the wall-mounting equipment (screws, washers) included with the PBX.
• Do not insert objects of any kind into this product, as they may touch dangerous voltage points or short out
parts that could result in a fire or electric shock.
CAUTION
SAFETY REQUIREMENTS
For All Telephone Equipment
• The product should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and
vibration, and should not be exposed to direct sunlight.
• Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean
with abrasive powders or with chemical agents such as benzene or thinner. Do not use liquid cleaners or
aerosol cleaners.
For the PBX
• Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or wearing
a grounding strap. Failure to do so may cause the PBX to malfunction due to static electricity.
• When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or metal
plates in the wall.
• When relocating the equipment, first disconnect the telecom connection before disconnecting the power
connection. When the unit is installed in the new location, reconnect the power first, and then reconnect
the telecom connection.
• The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near
the equipment and is easily accessible.
• The SD Memory Card poses a choking hazard. Keep the SD Memory Card out of reach of children.
• Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it
from overheating, these openings must not be blocked or covered. The openings should never be blocked
by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never
be placed near or over a radiator or other heat source. This product should not be placed in a sealed
environment unless proper ventilation is provided.
• When this product is no longer in use, make sure to detach it from the wall.
SECURITY REQUIREMENTS
In order to use the PBX safely and correctly, the Security Requirements below must be observed. Failure to
do so may result in:
• Loss, leakage, falsification or theft of user information.
• Illegal use of the PBX by a third party.
• Interference or suspension of service caused by a third party.
What is User Information?
User Information is defined as:
Document Version 2010-11 Installation Manual 7
Important Information
1. Information stored on the SD Memory Card
Phonebook data, user IDs, system settings data, passwords (User/Administrator/Installer), Personal
Identification Numbers (PINs), etc.
2. Information sent from the PBX to a PC or other external device:
Phone call data (including telephone numbers of outside parties), call charge data, etc.
Requirements
1. The SD Memory Card contains software for all the processes of the PBX and all customer data. It can be
easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorized access
to prevent data leakage.
2. Always make backups of data stored on the SD Memory Card. For details, refer to "2.6.2 Utility—File
Transfer PC to PBX (SD Card)" and "2.6.3 Utility—File Transfer PBX (SD Card) to PC" in the PC
Programming Manual.
3. To prevent illegal access from the Internet, activate a Firewall.
4. To avoid unauthorized access and possible abuse of the PBX, we strongly recommend:
a. Keeping the password secret.
b. Selecting a complex, random password that cannot be easily guessed.
c. Changing your password regularly.
5. Perform the following when sending the PBX for repair or handing it over to a third party.
a. Make a backup of data stored on the SD Memory Card.
b. Using an SD formatter, format the SD Memory Card so that information cannot be retrieved from it.
6. To prevent data leakage, render the SD Memory Card physically unusable before disposal.
7. When user information is sent from the PBX to a PC or other external device, the confidentiality of that
information becomes the responsibility of the customer. Before disposing of the PC or other external device,
ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it physically
unusable.
Notice
SAFETY REQUIREMENTS
For All Telephone Equipment
• Read and understand all instructions.
For the PBX
• Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent
lamps, motors and televisions. These noise sources can interfere with the performance of the PBX.
• If you are having problems making calls to outside destinations, follow this procedure to test the CO lines:
a. Disconnect the PBX from all CO lines.
b. Connect known working SLTs to those CO lines.
c. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the CO line that the SLT is connected
to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the CO
lines until it has been serviced by an authorized Panasonic Factory Service Center.
8 Installation Manual Document Version 2010-11
Precaution
WARNING
DO NOT REMOVE
SD MEMORY CARD
WHILE POWER IS
SUPPLIED TO THE PBX
Doing so may cause the PBX to fail to
start when you restart the system.
Precaution
Document Version 2010-11 Installation Manual 9
Notice for users in California
This product contains a CR coin cell lithium battery that
contains perchlorate material—special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate
Precaution
Password Security
CAUTION
To the Administrator or Installer regarding the system password
1. Please provide all system passwords to the customer.
2. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform
the customer of the importance of the passwords, and the possible dangers if they become known to
others.
3. The PBX has default passwords preset. For security, change these passwords the first time that you
program the PBX.
4. Change the passwords periodically.
5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum
protection against unauthorized access. For a list of numbers and characters that can be used in system
passwords, refer to "1.1.2 Entering Characters" in the PC Programming Manual.
6. If a system password is forgotten, it can be found by loading a backup of the system data into a PC,
and checking the password using the Maintenance Console software. If you do not have a backup of
the system data, you must reset the PBX to its factory defaults and reprogram it. Therefore, we strongly
recommend maintaining a backup of the system data. For more information on how to back up the
system data, refer to "2.5.1 Tool—SD memory backup" in the PC Programming Manual.
However, as system passwords can be extracted from backup copies of the system data file, do not
allow unauthorized access to these files.
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Introduction
Introduction
This Installation Manual is designed to serve as an overall technical reference for the Panasonic Hybrid
IP-PBX, KX-TDA50. It provides instructions for installing the hardware, and programming the PBX using the
Maintenance Console.
The Structure of this Manual
This manual contains the following sections:
Section 1 System Outline
Provides general information on the PBX, including the system capacity and specifications.
Section 2 Installation
Describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing
the optional service cards, and cabling of peripheral equipment are provided. Further information on system
expansion and peripheral equipment installation is included.
Section 3 Guide for the PBX PC Programming Software
Explains the installation procedure, structure, and basic information of the Maintenance Console.
Section 4 Troubleshooting
Provides information on the PBX and telephone troubleshooting.
About the Other Manuals
Along with this Installation Manual, the following manuals are available:
Feature Manual
Describes all basic, optional and programmable features of the PBX.
PC Programming Manual
Provides step-by-step instructions for performing system programming using a PC.
PT Programming Manual
Provides step-by-step instructions for performing system programming using a PT.
Operating Manual
Provides operating instructions for end users using a PT, SLT, PS, or DSS Console.
About the software version of your PBX
The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this
manual. To confirm the software version of your PBX, see "How do I confirm the software version of the PBX
or installed cards?" in 2.7.1 Frequently Asked Questions (FAQ) of the PC Programming Manual, or "[190]
Main Processing (MPR) Software Version Reference" in the PT Programming Manual.
Trademarks
• The Bluetooth
Panasonic Corporation is under license.
®
word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by
• Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
• All other trademarks identified herein are the property of their respective owners.
• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
Document Version 2010-11 Installation Manual 11
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION
F.C.C. REQUIREMENTS AND RELEVANT
INFORMATION
1. Notification to the Telephone Company
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On
the side of this equipment is a label that contains, among other information, a product identifier in the format
US: ACJMF03AKX-TDA50. If requested, this number must be provided to the telephone company.
Installation must be performed by a qualified professional installer. If required, provide the telephone
company with the following technical information:
• Telephone numbers to which the system will be connected
• Make: Panasonic
• Model: KX-TDA50
• Certification No.: found on the side of the unit
• Ringer Equivalence No.: 0.3A
• Facility Interface Code: 02LS2
• Service Order Code: 9.0F
• Required Network Interface Jack: RJ11
2. Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most
but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices
that may be connected to a line, as determined by the total RENs, contact the local telephone company.
The REN for this product is part of the product identifier that has the format US: ACJMF03AKX-TDA50.
The digits represented by 03 are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier
products, the REN is separately shown on the label.
3. Incidence of Harm to the Telephone Lines
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice isn’t practical, the
telephone company will notify the customer as soon as possible. Also, you will be advised of your right to
file a complaint with the FCC if you believe it is necessary.
4. Changes in Telephone Company Communications Facilities, Equipment, Operations and
Procedures
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the telephone company will provide advance notice
in order for you to make necessary modifications to maintain uninterrupted service.
5. Trouble with this equipment
If trouble is experienced with this equipment, for repair or warranty information, please see the attached
warranty, which includes the Service Center Directory. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is
resolved.
6. Connection to Party Line
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
7. Combined Use with Alarm Equipment
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation
of this equipment does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
12 Installation Manual Document Version 2010-11
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION
• Any changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate this device.
• When programming emergency numbers and/or making test calls to emergency numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.
• The software contained in the ARS and TRS features to allow user access to the network must be
upgraded to recognize newly established network area codes and exchange codes as they are placed
into service. Failure to upgrade the premises PBXs or peripheral equipment to recognize the new codes
as they are established will restrict the customer and the customer’s employees from gaining access
to the network and to these codes.
KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA.
Document Version 2010-11 Installation Manual 13
Table of Contents
Table of Contents
1 System Outline .......................................................................................17
1.1 Basic System Construction ...........................................................................................18
1.1.1 Main Unit ........................................................................................................................18
1.1.2 System Connection Diagram ..........................................................................................19
1.2 Optional Equipment ........................................................................................................21
1.2.1 Optional Equipment ........................................................................................................21
1.3 Specifications ..................................................................................................................23
1.3.1 General Description ........................................................................................................23
1.3.2 Characteristics ................................................................................................................25
1.3.3 System Capacity ............................................................................................................26
2 Installation ..............................................................................................31
2.1 Before Installation ...........................................................................................................32
2.1.1 Before Installation ...........................................................................................................32
2.2 Installation of the PBX ....................................................................................................34
2.2.1 Unpacking ......................................................................................................................34
2.2.2 Names and Locations .....................................................................................................35
2.2.3 Opening/Closing the Covers ..........................................................................................36
2.2.4 Installation of the SD Memory Card ...............................................................................39
2.2.5 Frame Ground Connection .............................................................................................41
2.2.6 Installing/Removing the Optional Service Cards ............................................................42
2.2.7 Types of Connectors ......................................................................................................53
2.2.8 Attaching a Ferrite Core .................................................................................................54
2.2.9 Wall Mounting (KX-TDA50) ............................................................................................55
2.2.10 Wall Mounting (AC Adaptor) ...........................................................................................58
2.2.11 Surge Protector Installation ............................................................................................62
2.3 Information about the CO Line Cards ...........................................................................65
2.3.1 LCOT4 Card (KX-TDA5180) ..........................................................................................65
2.3.2 CID4 Card (KX-TDA5193) ..............................................................................................66
2.3.3 IP-GW4 Card (KX-TDA5480) .........................................................................................67
2.3.4 SIP-GW4 Card (KX-TDA5450) .......................................................................................69
2.3.5 SIP-DSP4 Card (KX-TDA5451) ......................................................................................71
2.4 Information about the Extension Cards ........................................................................72
2.4.1 HLC4 Card (KX-TDA5170) .............................................................................................72
2.4.2 DLC4 Card (KX-TDA5171) .............................................................................................73
2.4.3 SLC4 Card (KX-TDA5173) .............................................................................................74
2.4.4 PLC4 Card (KX-TDA5175) .............................................................................................75
2.4.5 DLC8 Card (KX-TDA5172) .............................................................................................76
2.4.6 SLC8 Card (KX-TDA5174) .............................................................................................77
2.4.7 PLC8 Card (KX-TDA5176) .............................................................................................78
2.4.8 IP-EXT4 Card (KX-TDA5470) ........................................................................................79
2.5 Information about the Other Cards ...............................................................................81
2.5.1 DPH4 Card (KX-TDA5161) ............................................................................................81
2.5.2 ECHO8 Card (KX-TDA5166) ..........................................................................................84
2.5.3 MSG2 Card (KX-TDA5191) ............................................................................................85
2.5.4 SVM2 Card (KX-TDA5192) ............................................................................................86
2.5.5 ESVM2 Card (KX-TDA5194) ..........................................................................................87
2.5.6 EXT-CID Card (KX-TDA5168) ........................................................................................88
2.5.7 MEC Card (KX-TDA5105) ..............................................................................................89
2.5.8 RMT Card (KX-TDA5196) ..............................................................................................90
2.6 Connection of Extensions ..............................................................................................91
2.6.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) ..........................91
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Table of Contents
2.6.2 Parallel Connection of the Extensions ............................................................................93
2.6.3 Digital EXtra Device Port (Digital XDP) Connection .......................................................96
2.6.4 First Party Call Control CTI Connection .......................................................................100
2.7 Connection of Doorphones, Door Openers, External Sensors, and External
Relays .............................................................................................................................101
2.7.1 Connection of Doorphones, Door Openers, External Sensors, and External
Relays ..........................................................................................................................101
2.8 Connection of Peripherals ...........................................................................................105
2.8.1 Connection of Peripherals ............................................................................................105
2.9 Power Failure Connections ..........................................................................................109
2.9.1 Power Failure Connections ..........................................................................................109
2.10 Starting the PBX ............................................................................................................110
2.10.1 Starting the PBX ...........................................................................................................110
3 Guide for the PBX PC Programming Software ..................................115
3.1 Overview ........................................................................................................................116
3.1.1 Overview ......................................................................................................................116
3.2 PC Connection ..............................................................................................................117
3.2.1 PC Connection .............................................................................................................117
3.3 Installation of the PBX PC Programming Software ...................................................120
3.3.1 Installing and Starting the Maintenance Console .........................................................120
4 Troubleshooting ...................................................................................123
4.1 Troubleshooting ............................................................................................................124
4.1.1 Installation ....................................................................................................................124
4.1.2 Connection ...................................................................................................................126
4.1.3 Operation ......................................................................................................................128
4.1.4 Using the Reset Button ................................................................................................129
4.1.5 Troubleshooting by Error Log .......................................................................................130
5 Appendix ...............................................................................................133
5.1 Revision History ............................................................................................................134
5.1.1 PSMPR Software File Version 1.1xxx ..........................................................................134
5.1.2 PSMPR Software File Version 2.0xxx ..........................................................................135
5.1.3 PSMPR Software File Version 3.0xxx ..........................................................................136
5.1.4 PSMPR Software File Version 4.0xxx ..........................................................................137
5.1.5 PSMPR Software File Version 5.0xxx ..........................................................................138
Index............................................................................................................139
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Table of Contents
16 Installation Manual Document Version 2010-11
Section 1
System Outline
This section provides general information on the PBX,
including the system capacity and specifications.
Document Version 2010-11 Installation Manual 17
Main Board
LCOT4 card
(installed by default)
CID4 card
(installed by default)
Front Cover Cable Cover
1.1.1 Main Unit
1.1 Basic System Construction
1.1.1 Main Unit
The main unit is equipped with 4 analog CO line ports (one LCOT4 card) and 4 extension ports (Super Hybrid
Ports). For system expansion, optional service cards can be installed, and an additional AC adaptor can also
be connected.
Construction of Main Unit
Note
Portions of this product contains software of Datalight, Inc. Copyright 1993–2000 Datalight,Inc., All Rights
Reserved.
18 Installation Manual Document Version 2010-11
1.1.2 System Connection Diagram
PC
Doorphone & Door Opener
BGM/Music On Hold (MOH)
Pager/
Speaker
Voice Processing
System
Remote PC
PC
Printer
CO (Telephone Company) Lines
Analog
PBX
SLT
Wireless Phone
Fax Machine
Amplifier
SLT
DPT
External Sensor/
External Relay Device
IP Softphone
CTI Server
PC
PC
IP-PT
Router
Private
IP Network
ITSP
*
1
Network
DCE
*
2
(e.g., ADSL
Modem)
PC
USB
KX-DT300 KX-DT300
KX-T7636/
KX-T7633
KX-DT346/
KX-DT343
PC
USB
KX-T7600 KX-T7600
APT DSS Console
DSS Console
DPT
PS
CS
1.1.2 System Connection Diagram
*1
ITSP: Internet Telephony Service Provider
*2
DCE: Data Circuit Terminating Equipment
Document Version 2010-11 Installation Manual 19
Station Message
Detail Recording (SMDR)
LCOT4
*
1
(KX-TDA5180)
MSG2
(KX-TDA5191)
Telephone
Company
PBX
Radio
Amplifier
Pager/
Speaker
CID4
*
2
(KX-TDA5193)
4 Super Hybrid Ports
*
4
Main Board
AC Cord & AC Adaptor
*
3
Analog
CO Line
PC
CTI Server
ECHO8
(KX-TDA5166)
RMT
(KX-TDA5196)
MEC
(KX-TDA5105)
SLT Wireless
Phone
Fax
Machine
APT DPT
DSS
Console
PT-interface CS PS
Voice
Processing
System
DSS
Console
DLC8
(KX-TDA5172)
DLC4
(KX-TDA5171)
DPT
Voice
Processing
System
SVM2
(KX-TDA5192)
DPH4
(KX-TDA5161)
EXT-CID
(KX-TDA5168)
Doorphone & Door Opener
External Sensor/
External Relay Device
SLC8
(KX-TDA5174)
SLC4
(KX-TDA5173)
SLT Wireless Phone Fax Machine
DSS ConsoleAPT
Voice
Processing
System
LAN
IP-PT IP Softphone
IP-EXT4
(KX-TDA5470)
Private
IP Network
Router
LAN
PC
CTI Server
IP-GW4
(KX-TDA5480)
SIP-DSP4
(KX-TDA5451)
SIP-GW4
(KX-TDA5450)
SLT Wireless Phone Fax Machine
PT-interface CS PS
HLC4
(KX-TDA5170)
DSS Console
Voice
Processing
System
APT
PC
LAN
ITSP
Network
WAN
DCE
(e.g., ADSL
Modem)
PLC8
(KX-TDA5176)
PLC4
(KX-TDA5175)
ESVM2
(KX-TDA5194)
PC
KX-DT346/
KX-DT343/
KX-T7636/
KX-T7633 DPT
KX-DT300/
KX-T7600
DPT
KX-DT300/
KX-T7600
DPT
PC
KX-DT346/KX-DT343/
KX-T7636/KX-T7633
DPT
KX-DT300/
KX-T7600
DPT
KX-DT300/
KX-T7600
DPT
PSPT-interface CS
1.1.2 System Connection Diagram
*1
One LCOT4 card is installed by default.
*2
One CID4 card is installed by default.
*3
In addition to the supplied AC adaptor, an additional AC adaptor can be connected to the PBX.
*4
The PBX has 4 Super Hybrid Ports pre-installed.
20 Installation Manual Document Version 2010-11
1.2 Optional Equipment
1.2.1 Optional Equipment
1.2.1 Optional Equipment
Model No. Model Name Description
KX-TDA5105 Memory Expansion Card
(MEC)
Memory expansion card to increase
system data storage space, double the
number of DPTs (using Digital XDP
connection), and display language
selection for VM Menu. To be installed in
the MEC slot.
KX-TDA5161 4-Port Doorphone Card
(DPH4)
4-port doorphone card for 4 doorphones,
4 door openers or external relays, and 4
external sensors.
KX-TDA5166 8-Channel Echo
Canceller Card (ECHO8)
KX-TDA5168 Extension Caller ID Card
(EXT-CID)
KX-TDA5170 4-Port Hybrid Extension
Card (HLC4)
8-channel card for echo cancellation
during conferences.
Sends Caller ID signals to extension
ports.
4-port extension card for SLTs, APTs,
DSS consoles, a Voice Processing
System (VPS), and PT-interface CSs.
KX-TDA5171 4-Port Digital Extension
Card (DLC4)
4-port digital extension card for DPTs,
DSS consoles, a VPS, and PT-interface
*1
CSs.
Maximum
Quantity
1
1
1
1
1
*1
1
KX-TDA5172 8-Port Digital Extension
Card (DLC8)
KX-TDA5173 4-Port Single Line
Telephone Extension
Card (SLC4)
KX-TDA5174 8-Port Single Line
Telephone Extension
Card (SLC8)
KX-TDA5175 4-Port Proprietary
Extension Card (PLC4)
KX-TDA5176 8-Port Proprietary
Extension Card (PLC8)
KX-TDA5180 4-Port Analog Trunk
Card (LCOT4)
KX-TDA5191 2-Channel Message
Card (MSG2)
KX-TDA5192 2-Channel Simplified
Voice Message Card
(SVM2)
8-port digital extension card for DPTs,
DSS consoles, a VPS, and PT-interface
*1
CSs.
4-port extension card for SLTs. 1
8-port extension card for SLTs. 2
4-port extension card for APTs, DSS
consoles, and a VPS.
8-port extension card for APTs, DSS
consoles, and a VPS.
4-port analog CO line card with 2 power
failure transfer (PFT) ports.
2-channel message card. 2
2-channel simplified voice message card
for Simplified Voice Message feature.
2
1
2
*2
2
2
Document Version 2010-11 Installation Manual 21
1.2.1 Optional Equipment
Model No. Model Name Description
KX-TDA5193 4-Port Caller ID Card
(CID4)
4-port Caller ID signal type FSK/FSK
(with Call Waiting Caller ID [Visual Caller
ID])/DTMF. To be mounted on the
LCOT4 card.
KX-TDA5194 2-Channel Simplified
Voice Message Card
(ESVM2)
2-channel simplified voice message card
for Simplified Voice Message feature.
Also supports MSG card features.
KX-TDA5196 Remote Card (RMT) Analog modem card for remote
communication with the PBX. ITU-T V.90
support.
KX-TDA5450 4-Channel SIP Trunk
Card (SIP-GW4)
4-channel SIP gateway card. Compliant
with RFC 3261, 3262, 3264, 3311, and
4028 protocols, and ITU-T G.729A/B and
G.711 codec methods.
KX-TDA5451 4-Channel VoIP DSP
Card (SIP-DSP4)
KX-TDA5470 4-Channel VoIP
Extension Card
(IP-EXT4)
4-channel VoIP DSP card. To be
mounted on the SIP-GW4 card.
4-channel VoIP extension card.
Compliant with Panasonic proprietary
protocol, and ITU-T G.729A and G.711
codec methods.
Maximum
Quantity
*3
2
4
1
1
1
1
KX-TDA5480 4-Channel VoIP
Gateway Card (IP-GW4)
4-channel VoIP gateway card. This card
also enables CTI communication and
system programming via a LAN.
Compliant with VoIP H.323 V.2 protocol,
and ITU-T G.729A, G.723.1, and G.711
codec methods. CSTA Phase 3 protocol
compatible.
KX-TDA5920 SD Memory Card for
Software Upgrade to
Enhanced Version
Optional SD Memory Card to use
enhanced features. For more details,
refer to the SD Memory Card Installation/
Upgrade Guide.
KX-A236 Additional AC Adaptor AC adaptor and AC cord for system
expansion.
*1
The PT-interface CS can be connected to the PBX using a cable like a PT.
*2
One LCOT4 card is installed by default. Two more LCOT4 cards can be optionally installed in the PBX.
*3
One CID4 card is installed by default. Two more CID4 cards can be optionally installed in the PBX.
1
1
1
22 Installation Manual Document Version 2010-11
1.3 Specifications
1.3.1 General Description
Switching Non-blocking
AC Adaptor AC Input 110 V AC to 240 V AC; 1.35 A; 50 Hz/60 Hz
DC Output 40 V; 1.38 A (55.2 W)
1.3.1 General Description
DC Input
• DC IN 1: 40 V; 1.38 A (55.2 W)
• DC IN 2: 40 V; 1.38 A (55.2 W)
Maximum Power Failure Tolerance 300 ms
Memory Backup Duration 7 years
Dialing CO Line Dial Pulse (DP) 10 pps, 20 pps
Tone (DTMF) Dialing
Extension Dial Pulse (DP) 10 pps, 20 pps
Tone (DTMF) Dialing
Connectors CO Line
Extension
Paging Output 1 conductor jack
External MOH
(Music on Hold)
Output
Mode Conversion DP-DTMF, DTMF-DP
Ring Frequency 20 Hz/25 Hz (selectable)
Central Office Loop Limit
Operating
Environment
Temperature 0 °C to 40 °C (32 °F to 104 °F)
Humidity 10 % to 90 % (non-condensing)
RJ11 (2 wire) ´ each CO ports
RJ11 (4 wire) ´ each extension ports
1 conductor jack
1600 W maximum
Conference Call CO Line
Music on Hold 1 port (Level Control: -11 dB to +11 dB in 1 dB steps)
Paging Internal Level Control: -15 dB to +6 dB in 3 dB steps
External 1 port (Volume Control: -15 dB to +15 dB in 1 dB steps)
Serial Interface
Port
Document Version 2010-11 Installation Manual 23
RS-232C 1 (maximum 115.2 kbps)
USB 1
From 10 ´ 3-party conference call to 4 ´ 8-party conference call
Selectable Tone/External Music Source port
1.3.1 General Description
Extension Connection Cable SLT 1-pair wire (T, R)
DPT 1-pair wire (D1, D2) or
2-pair wire (T, R, D1, D2)
APT 2-pair wire (T, R, D1, D2)
PT-interface CS (2-channel) 1-pair wire (D1, D2)
PT-interface CS (8-channel) 4-pair wire (D1, D2)
DSS Console and Add-on Key
Module
Dimension
275 mm (W) ´ 376 mm (H) ´ 117 mm (D)
(10-4/5 in ´ 14-4/5 in ´ 4-3/5 in)
Weight (when fully mounted) Under 3.5 kg (7.72 lb)
1-pair wire (D1, D2)
24 Installation Manual Document Version 2010-11
1.3.2 Characteristics
1.3.2 Characteristics
Terminal Equipment Loop Limit
• PT: KX-DT300/KX-T7600 series DPT: 90 W; all other DPTs/APTs:
40 W
• SLT: 600 W including set
• Doorphone: 20 W
• PT-interface CS: 65 W
Minimum Leakage Resistance
Maximum Number of Extension
Instruments per Line
15 000 W minimum
1. for PT or SLT
2. by Parallel or eXtra Device Port connection of a PT and an SLT
3. by Digital eXtra Device Port connection of 2 DPTs and an SLT
Ring Voltage 75 Vrms at 20 Hz/25 Hz depending on the Ringing Load
Central Office Loop Limit
Hookswitch Flash Timing Range 24 ms to 2032 ms
Door Opener Current Limit 24 V DC/30 V AC, 1 A maximum
External Relay Current Limit 24 V DC/30 V AC, 1 A maximum
External Sensor Current Limit Power to the external sensor is provided from the DPH4 card and must
Paging Terminal Impedance
1600 W maximum
be grounded through the DPH4 card. For the connection diagram,
refer to "2.5.1 DPH4 Card (KX-TDA5161)". The PBX detects input
from the sensor when the signal is under 100 W.
600 W
MOH Terminal Impedance
10 000 W
Document Version 2010-11 Installation Manual 25
1.3.3 System Capacity
1.3.3 System Capacity
Maximum CO Line and VoIP Line
The PBX supports the following number of CO lines and VoIP lines.
Line Type Maximum Number
CO Line 12
VoIP Line (H.323) 4
VoIP Line (SIP) 8
Maximum Terminal Equipment
The following number of items of terminal equipment can be supported by the PBX. Depending on the type
and total number of items of equipment to be connected, the MEC card may be required. To determine whether
or not the MEC card is necessary, refer to "MEC Card Calculation".
Terminal Equipment Type
SLT 24
KX-DT300 series DPT/KX-DT300 series
Without Additional AC
Adaptor
*1
Total 24 Total 48
With Additional AC Adaptor
*1
24
DSS console/KX-T7600 series DPT/
KX-T7600 series DSS console
KX-DT300/KX-T7600 series DPT 24 48
KX-DT300/KX-T7600 series DSS
4 4
console
Other DPT/Other DSS console and APT Total 4 Total 24
Other DPT 4 24
Other DSS console 4 4
APT 4 24
IP-PT 4 4
DSS console 4 4
VPS 4 ports (1 VPS)
*2
4 ports (1 VPS)
*2
SLT, PT, DSS console, and VPS 28 56
PT-interface CS (2-channel) 4 8
PT-interface CS (8-channel) 2 4
PS 28 28
Doorphone 4 4
Door Opener/External Relay 4 4
26 Installation Manual Document Version 2010-11
1.3.3 System Capacity
Terminal Equipment Type
Without Additional AC
Adaptor
With Additional AC Adaptor
External Sensor 4 4
*1
This number includes all ports of SLC cards, regardless of whether an SLT is connected or not.
*2
A maximum of 4 ports (8 channels) of a single VPS can be connected to the PBX.
Note
Devices connected to the PBX that exceed the system capacity will not function.
MEC Card Calculation
Calculate the MEC figure from the type and total number of items of equipment to be connected. If the MEC
figure exceeds 28, you need to install an MEC card. Note that you also need to connect an additional AC
adaptor in this case.
MEC Card Calculation
Equipment Type
PT KX-DT300 series DPT/KX-DT300 series
DSS console/KX-T7600 series DPT/
KX-T7600 series DSS console
Other DPT/Other DSS console 1
MEC Figure
1
APT 1
IP-PT 1
Pre-installed 4 Super Hybrid Ports 4
Extension Card
*1
SLC4 4
SLC8 8
HLC4 0
PLC4 0
PLC8 0
PT-interface CS (2-channel) (1 unit) 0
PT-interface CS (8-channel) (1 unit) 0
VPS (1 port) 1
*1
Only the extension cards that can support SLTs count for the MEC figures.
Calculation Example
MEC Figure
Pre-installed Super Hybrid
Ports
Equipment Type
4 ports 4
KX-DT300/KX-T7600 series
DPT
SLC4 2 cards 8
Document Version 2010-11 Installation Manual 27
16 units 16
1.3.3 System Capacity
Equipment Type MEC Figure
VPS 4 ports 4
Total 32
The total MEC figure is 32. As this exceeds 28, you need to install an MEC card for this configuration.
28 Installation Manual Document Version 2010-11
1.3.3 System Capacity
AC Adaptor Selection
You must connect an additional AC adaptor in any of the following conditions:
• A total of more than 4 APTs, DPTs (except KX-DT300/KX-T7600 series), and DSS consoles (except
KX-DT300/KX-T7600 series) are connected.
• More than 4 CSs are connected.
• An MEC card is required to support a configuration with a total MEC figure exceeding 28.
Note
For how to connect an AC adaptor or additional AC adaptor, refer to "2.10.1 Starting the PBX".
Document Version 2010-11 Installation Manual 29
1.3.3 System Capacity
30 Installation Manual Document Version 2010-11
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