Panasonic KX-TDA50, KX-TDA100, KX-TDA200, KX-TDA600 Service Manual
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA50: PSMPR Software File Version 4.0000 or later
KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later
KX-TDA600: PLMPR Software File Version 5.0000 or later
Document Version: 2008-03
Hybrid IP-PBX
PC Programming Manual
Panasonic Telephone Systems
Panasonic KX-TDA50
KX-TDA100
www.voicesonic.com
Phone: 877-289-2829
KX-TDA200
KX-TDA600
Panasonic KX-TDA50, KXTDA50, TDA50, KX-TDA100, KXTDA100, TDA100, KX-TDA200, KXTDA200, TDA200, KX-TDA600, KXTDA600, TDA600
Introduction
About this Programming Manual
The PC Programming Manual is designed to serve as a system programming reference for the
Panasonic Hybrid IP-PBX. It explains how to program this PBX using the Maintenance Console
software.
The PC Programming Manual is divided into the following sections:
Section 1, Overview
Provides an overview of programming the PBX.
Section 2, Maintenance Console Operating Instructions
Serves as reference operating instructions when using the Maintenance Console software to
program the PBX.
Section 3, Appendix
Provides a list of all related PC programming items for each feature as Feature Programming
References.
References Found in the PC Programming Manual
Programming Manual References
Related sections of the PC Programming Manual are listed for your reference.
Feature Manual References
The Feature Manual explains what the PBX can do, as well as how to obtain the most of its many
features and facilities. Sections from the Feature Manual are listed throughout this manual for your
reference.
Installation Manual References
The Installation Manual provides instructions detailing the installation and maintenance of the PBX.
Sections from the Installation Manual are listed throughout this manual for your reference.
Links to Other Pages and Manuals
If you are viewing this manual with a PC, certain items are linked to different sections of this and other
PBX manuals. Click on a link to jump to that section.
Linked items include:
• Installation Manual References
• PC Programming Manual References
• Feature Manual References
WARNING
Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes
unusual noise. These conditions can cause fire or electric shock. Confirm that
smoke has stopped and contact an authorized Panasonic Factory Service Center.
2 PC Programming Manual
Trademarks
• Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
• Intel and Celeron are trademarks or registered trademarks of Intel Corporation in the United
States and other countries.
• All other trademarks identified herein are the property of their respective owners.
• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
NOTES
• The contents of this manual apply to PBXs with a certain software version, as indicated on the
cover of this manual. To confirm the software version of your PBX, see How do I confirm the
software version of the PBX or installed cards? in 2.7.1 Frequently Asked Questions
(FAQ).
• Some optional service cards, PTs, and features are not available in some areas. Additionally,
some optional service cards and features are not available for some PBX models. Please consult
your certified Panasonic dealer for more information.
• Product specifications are subject to change without notice.
In some cases, additional information, including updates to this and other manuals, is included
in the Maintenance Console's Information before programming. Install the latest version of
Maintenance Console to view this information.
PC Programming Manual 3
Table of Contents
1 Overview.................................................................................................. 9
1.1 Introduction ....................................................................................................................10
1.1.1 Introduction ......................................................................................................................10
1.1.2 Entering Characters ......................................................................................................... 10
1.2 PC Programming ............................................................................................................12
1.2.1 Installing and Starting the Maintenance Console.............................................................12
1.2.2 Password Security............................................................................................................15
2 Maintenance Console Operating Instructions ................................... 17
2.1 Introduction ....................................................................................................................18
2.1.1 Starting Maintenance Console and Software Modes.......................................................18
2.1.2 Access Levels ..................................................................................................................20
2.1.3 Software Interface ............................................................................................................ 24
2.1.4 Card Status ......................................................................................................................27
2.1.5 Display Options ................................................................................................................28
2.1.6 Extension Number Setting ...............................................................................................28
2.2 Start Menu.......................................................................................................................30
2.2.1 Start Menu—New.............................................................................................................30
2.2.2 Start Menu—Open ...........................................................................................................30
2.2.3 Start Menu—Connect—RS-232C ....................................................................................31
2.2.4 Start Menu—Connect—USB ...........................................................................................31
2.2.5 Start Menu—Connect—LAN............................................................................................32
2.2.6 Start Menu—Connect—Modem.......................................................................................33
2.2.7 Start Menu—Connect—Profile Setup ..............................................................................34
2.3 File ................................................................................................................................... 35
2.3.1 File—Close.......................................................................................................................35
2.3.2 File—Save........................................................................................................................35
2.3.3 File—Save As...................................................................................................................35
2.3.4 File—Exit..........................................................................................................................35
2.4 Disconnect...................................................................................................................... 37
2.4.1 Disconnect—Disconnect..................................................................................................37
2.5 Tool..................................................................................................................................38
2.5.1 Tool—SD memory backup ............................................................................................... 38
2.5.2 Tool—NDSS Link Data Clear ...........................................................................................38
2.5.3 Tool—DXDP All OUS .......................................................................................................38
2.5.4 Tool—Simplified Voice Message—Delete All Recording.................................................. 38
2.5.5 Tool—Simplified Voice Message—Check Current Usage ................................................ 39
2.5.6 Tool—Extension List View ................................................................................................ 39
2.5.7 Tool—Import.....................................................................................................................39
2.5.8 Tool—Export ....................................................................................................................43
2.5.9 Tool—Screen Customize—User Level/Administrator Level..............................................43
2.6 Utility ............................................................................................................................... 44
2.6.1 Utility—Diagnosis............................................................................................................. 44
2.6.2 Utility—File Transfer PC to PBX (SD Card)......................................................................48
2.6.3 Utility—File Transfer PBX (SD Card) to PC......................................................................52
2.6.4 Utility—SD Card File View and Load ............................................................................... 53
2.6.5 Utility—SD Card File Delete.............................................................................................54
4 PC Programming Manual
2.6.6 Utility—Message File Transfer PC to PBX ....................................................................... 54
2.6.7 Utility—Message File Transfer PBX to PC ....................................................................... 55
2.6.8 Utility—Error Log.............................................................................................................. 55
2.6.9 Utility—T1 Signaling Bit Monitor (KX-TDA100/KX-TDA200/KX-TDA600 only) ................ 57
2.6.10 Utility—T1 Line Trace (KX-TDA100/KX-TDA200/KX-TDA600 only).................................58
2.6.11 Utility—ISDN/QSIG Protocol Trace .................................................................................. 58
2.6.12 Utility—Digital Trunk Error Report (KX-TDA100/KX-TDA200/KX-TDA600 only).............. 59
2.6.13 Utility—IP Extension Statistical Information ..................................................................... 60
2.6.14 Utility—CS Information..................................................................................................... 60
2.6.15 Utility—PS Information..................................................................................................... 61
2.6.16 Utility—Timed Update (KX-TDA100/KX-TDA200/KX-TDA600 only)................................62
2.6.17 Utility—System Reset—Reset by the Command ............................................................. 63
2.6.18 Utility—Flash ROM ID Information ................................................................................... 65
2.7 Help ................................................................................................................................. 66
2.7.1 Frequently Asked Questions (FAQ)..................................................................................66
2.8 [1] Configuration ............................................................................................................77
2.8.1 [1-1] Slot........................................................................................................................... 77
2.8.2 [1-1] Slot—Summary ....................................................................................................... 81
2.8.3 [1-1] Slot—Card Property - MPR .....................................................................................85
2.8.4 [1-1] Slot—Card Property - Extension Type .....................................................................86
2.8.5 [1-1] Slot—Port Property - Extension Port ....................................................................... 91
2.8.6 [1-1] Slot—Port Property - Extension Port—Connection Command..............................100
2.8.7 [1-1] Slot—Port Property - Extension Port—Port Type View.......................................... 101
2.8.8 [1-1] Slot—Port Property - CSI/F Port (KX-TDA100/KX-TDA200/KX-TDA600 only)...... 102
2.8.9 [1-1] Slot—Port Property - CSI/F Port—Connection Command (KX-TDA100/KX-TDA200/
KX-TDA600 only) ........................................................................................................... 104
2.8.10 [1-1] Slot—Card Property - LCO type ............................................................................ 105
2.8.11 [1-1] Slot—Port Property - LCO Port.............................................................................. 114
2.8.12 [1-1] Slot—Port Property - LCO Port—Connection Command ...................................... 120
2.8.13 [1-1] Slot—Card Property - PRI type (KX-TDA100/KX-TDA200/KX-TDA600 only) ....... 121
2.8.14 [1-1] Slot—Port Property - PRI Port (KX-TDA100/KX-TDA200/KX-TDA600 only)......... 136
2.8.15 [1-1] Slot—Port Property - PRI Port—Connection Command (KX-TDA100/KX-TDA200/KXTDA600 only)158
2.8.16 [1-1] Slot—Card Property - T1 type (KX-TDA100/KX-TDA200/KX-TDA600 only) ......... 159
2.8.17 [1-1] Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)...........170
2.8.18 [1-1] Slot—Port Property - T1 Port—Connection Command (KX-TDA100/KX-TDA200/KX-
TDA600 only).................................................................................................................179
2.8.19 [1-1] Slot—Card Property - IP Gateway......................................................................... 180
2.8.20 [1-1] Slot—Port Property - IP-GW Port .......................................................................... 182
2.8.21 [1-1] Slot—Port Property - IP-GW Port—Connection Command...................................184
2.8.22 [1-1] Slot—Card Property - IP Extension....................................................................... 185
2.8.23 [1-1] Slot—Card Property - IP Extension—Common Settings....................................... 189
2.8.24 [1-1] Slot—Port Property - IP-Extension Port................................................................. 191
2.8.25 [1-1] Slot—OPB3 Card Property (KX-TDA100/KX-TDA200/KX-TDA600 only).............. 197
2.8.26 [1-1] Slot—OPB3 Card Property—Card Command (KX-TDA100/KX-TDA200/KX-TDA600
only) ............................................................................................................................... 202
2.8.27 [1-1] Slot—OPB3 Option Card Setup (KX-TDA100/KX-TDA200/KX-TDA600 only) ......204
2.8.28 [1-1] Slot—Card Property - CTILINK (KX-TDA100/KX-TDA200/KX-TDA600 only) ....... 206
2.8.29 [1-1] Slot—Card Property - DPH type (KX-TDA50 only)................................................ 208
2.8.30 [1-1] Slot—Card Property - DPH type—Connection Command (KX-TDA50 only) ........ 211
PC Programming Manual 5
2.8.31 [1-2] Portable Station .....................................................................................................212
2.8.32 [1-3] Option ....................................................................................................................215
2.8.33 [1-4] Clock Priority (KX-TDA100/KX-TDA200/KX-TDA600) ...........................................218
2.9 [2] System .....................................................................................................................219
2.9.1 [2-1] Date & Time/Daylight Saving .................................................................................219
2.9.2 [2-1] Date & Time/Daylight Saving—Date & Time Setting .............................................220
2.9.3 [2-2] Operator & BGM ....................................................................................................221
2.9.4 [2-3] Timers & Counters.................................................................................................223
2.9.5 [2-4] Week Table ............................................................................................................245
2.9.6 [2-4] Week Table—Time Setting..................................................................................... 245
2.9.7 [2-5] Holiday Table.......................................................................................................... 248
2.9.8 [2-6-1] Numbering Plan—Main.......................................................................................250
2.9.9 [2-6-2] Numbering Plan—Quick Dial ..............................................................................279
2.9.10 [2-6-3] Numbering Plan—B/NA DND Call Feature......................................................... 281
2.9.11 [2-7-1] Class of Service—COS Settings ........................................................................ 285
2.9.12 [2-7-2] Class of Service—External Call Block................................................................ 299
2.9.13 [2-7-3] Class of Service—Internal Call Block ................................................................. 300
2.9.14 [2-8-1] Ring Tone Patterns—Call from CO.....................................................................301
2.9.15 [2-8-2] Ring Tone Patterns—Call from Doorphone ........................................................301
2.9.16 [2-8-3] Ring Tone Patterns—Call from Others ...............................................................302
2.9.17 [2-9] System Options...................................................................................................... 304
2.9.18 [2-10] Extension CID Settings ........................................................................................ 334
2.9.19 [2-11-1] Audio Gain—Paging/MOH ................................................................................ 339
2.9.20 [2-11-2] Audio Gain—Card.............................................................................................342
2.10 [3] Group ....................................................................................................................... 343
2.10.1 [3-1-1] Trunk Group—TRG Settings...............................................................................343
2.10.2 [3-1-2] Trunk Group—Local Access Priority...................................................................350
2.10.3 [3-1-3] Caller ID Modification.......................................................................................... 350
2.10.4 [3-1-4] Dialing Plan......................................................................................................... 353
2.10.5 [3-1-4] Dialing Plan—Auto Assign .................................................................................. 355
2.10.6 [3-2] Extension Group ....................................................................................................355
2.10.7 [3-3] Call Pickup Group ..................................................................................................357
2.10.8 [3-3] Call Pickup Group—All Setting .............................................................................. 358
2.10.9 [3-4] Paging Group .........................................................................................................359
2.10.10 [3-4] Paging Group—All Setting .....................................................................................360
2.10.11 [3-4] Paging Group—External Pager..............................................................................361
2.10.12 [3-5-1] Incoming Call Distribution Group—Group Settings ............................................363
2.10.13 [3-5-1] Incoming Call Distribution Group—Member List.................................................379
2.10.14 [3-5-2] Incoming Call Distribution Group—Queuing Time Table ....................................381
2.10.15 [3-5-3] Incoming Call Distribution Group—Miscellaneous..............................................382
2.10.16 [3-6] Extension Hunting Group.......................................................................................384
2.10.17 [3-6] Extension Hunting Group—Member List ............................................................... 386
2.10.18 [3-7-1] VM(DPT) Group—System Settings ....................................................................387
2.10.19 [3-7-2] VM(DPT) Group—Unit Settings..........................................................................388
2.10.20 [3-7-2] VM(DPT) Group—Unit Settings—Member List ..................................................389
2.10.21 [3-8-1] VM(DTMF) Group—System Settings .................................................................392
2.10.22 [3-8-2] VM(DTMF) Group—Group Settings ...................................................................402
2.10.23 [3-8-2] VM(DTMF) Group—Group Settings—Member List ............................................ 404
2.10.24 [3-9] PS Ring Group....................................................................................................... 405
2.10.25 [3-9] PS Ring Group—Member List ...............................................................................406
6 PC Programming Manual
2.11 [4] Extension ................................................................................................................ 408
2.11.1 [4-1-1] Wired Extension—Extension Settings ................................................................ 408
2.11.2 [4-1-1] Wired Extension—Extension Settings—CLIP Generate ....................................467
2.11.3 [4-1-2] Wired Extension—FWD/DND............................................................................. 469
2.11.4 [4-1-3] Wired Extension—Speed Dial ............................................................................474
2.11.5 [4-1-4] Wired Extension—Flexible Button ...................................................................... 475
2.11.6 [4-1-4] Wired Extension—Flexible Button—Flexible button data copy........................... 492
2.11.7 [4-1-5] Wired Extension—PF Button.............................................................................. 492
2.11.8 [4-1-6] Wired Extension—NDSS Link Data - Send........................................................493
2.11.9 [4-1-7] Wired Extension—Simplified Voice Message ..................................................... 494
2.11.10 [4-2-1] Portable Station—Extension Settings................................................................. 497
2.11.11 [4-2-1] Portable Station—Extension Settings—CLIP Generate .....................................530
2.11.12 [4-2-2] Portable Station—FWD / DND ........................................................................... 532
2.11.13 [4-2-3] Portable Station—Flexible Button....................................................................... 537
2.11.14 [4-2-3] Portable Station—Flexible Button—Flexible button data copy............................ 551
2.11.15 [4-2-4] Portable Station—NDSS Link Data - Send......................................................... 551
2.11.16 [4-2-5] Portable Station—Simplified Voice Message...................................................... 552
2.11.17 [4-3] DSS Console ......................................................................................................... 553
2.11.18 [4-3] DSS Console—DSS key data copy ....................................................................... 571
2.12 [5] Optional Device ...................................................................................................... 572
2.12.1 [5-1] Doorphone............................................................................................................. 572
2.12.2 [5-2] External Pager.......................................................................................................575
2.12.3 [5-3-1] Voice Message—DISA System .......................................................................... 576
2.12.4 [5-3-2] Voice Message—DISA Message........................................................................ 585
2.12.5 [5-3-3] Voice Message—SVM ........................................................................................ 588
2.12.6 [5-4] External Relay ....................................................................................................... 592
2.12.7 [5-5] External Sensor ..................................................................................................... 595
2.13 [6] Feature..................................................................................................................... 599
2.13.1 [6-1] System Speed Dial ................................................................................................599
2.13.2 [6-2] Hotel ...................................................................................................................... 601
2.13.3 [6-3] Verification Code.................................................................................................... 603
2.13.4 [6-4] Second Dial Tone...................................................................................................605
2.13.5 [6-5] Absent Message .................................................................................................... 606
2.13.6 [6-6] Tenant .................................................................................................................... 607
2.14 [7] TRS .......................................................................................................................... 610
2.14.1 [7-1] Denied Code.......................................................................................................... 610
2.14.2 [7-2] Exception Code ..................................................................................................... 610
2.14.3 [7-3] Special Carrier ....................................................................................................... 611
2.14.4 [7-4] Emergency Dial .....................................................................................................612
2.14.5 [7-5] Miscellaneous........................................................................................................612
2.15 [8] ARS .......................................................................................................................... 616
2.15.1 [8-1] System Setting....................................................................................................... 616
2.15.2 [8-2] Leading Number ....................................................................................................617
2.15.3 [8-3] Routing Plan Time ................................................................................................. 618
2.15.4 [8-3] Routing Plan Time—Time Setting ......................................................................... 618
2.15.5 [8-4] Routing Plan Priority .............................................................................................. 619
2.15.6 [8-5] Carrier.................................................................................................................... 620
2.15.7 [8-6] Leading Number Exception ...................................................................................623
2.15.8 [8-7] Authorization Code for TRG................................................................................... 624
2.16 [9] Private Network....................................................................................................... 625
PC Programming Manual 7
2.16.1 [9-1] TIE Table................................................................................................................ 625
2.16.2 [9-2] Network Data Transmission ................................................................................... 628
2.16.3 [9-3] Network Operator (VoIP)........................................................................................ 631
2.16.4 [9-4] NDSS Key Table ....................................................................................................633
2.17 [10] CO & Incoming Call ..............................................................................................635
2.17.1 [10-1] CO Line Settings.................................................................................................. 635
2.17.2 [10-2] DIL Table & Port Settings ..................................................................................... 637
2.17.3 [10-3] DID Table (KX-TDA100/KX-TDA200/KX-TDA600 only) .......................................648
2.17.4
2.17.5 [10-3] DID Table—Name Generate (KX-TDA100/KX-TDA200/KX-TDA600 only) ..........653
2.17.6 [10-4] Miscellaneous ......................................................................................................655
2.18 [11] Maintenance..........................................................................................................657
2.18.1 [11-1] Main ..................................................................................................................... 657
2.18.2 [11-2] PT Programming Access .....................................................................................675
2.18.3 [11-3] Power Failure Transfer (KX-TDA100/KX-TDA200/KX-TDA600 only) ...................676
[10-3] DID Table—Automatic Registration (KX-TDA100/KX-TDA200/KX-TDA600 only)
...... 651
3 Appendix ............................................................................................. 679
3.1 Revision History ...........................................................................................................680
3.1.1 KX-TDA600 PLMPR Software File Version 5.0xxx ........................................................680
3.1.2 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx ......................................681
3.1.3 KX-TDA50 PSMPR Software File Version 4.0xxx ..........................................................682
3.2 Feature Programming References .............................................................................684
8 PC Programming Manual
Section 1
Overview
This section provides an overview of programming the PBX.
PC Programming Manual 9
1.1 Introduction
1.1 Introduction
1.1.1 Introduction
These programming instructions are designed to serve as an overall system programming reference
for the PBX. Each feature in the PBX has default settings that can be changed to customize the PBX
to your requirements. These settings control the functions of the PBX, and changing them is referred
to as "system programming".
Only one person can perform system programming at a time. Any other users trying to enter
programming mode will be denied access.
Ways to Program
There are two programming methods:
• PC (Personal Computer) Programming
All features and settings of the PBX can be programmed through PC programming with KXTDA Maintenance Console. Installing and starting the Maintenance Console is described in
Section 1.2 PC Programming. Individual PC programming items are described in
Maintenance Console Operating Instructions.
• PT (Proprietary Telephone) Programming
A subset of the features and settings of the PBX can be programmed using a PT. PT
programming is described in the PT Programming Manual.
1.1.2 Entering Characters
The characters on a white background below can be used when storing a name, message, password
or other text entry data using a PC. The available characters vary according to the model of PBX.
10 PC Programming Manual
1.1 Introduction
PC Programming Manual 11
1.2 PC Programming
®®®
®
®
1.2 PC Programming
1.2.1 Installing and Starting the Maintenance Console
System programming, diagnosis and administration can be performed with a PC using the
Maintenance Console.
This section briefly describes how to install and start the Maintenance Console when the PC and the
PBX are connected by USB cable.
System Requirements
Required Operating System
• Microsoft Windows XP or Windows Vista Business
Minimum Hardware Requirements
• CPU: 800 MHz Intel Celeron microprocessor
• HDD: 100 MB of available hard disk space
• RAM: 128 MB of available RAM
Recommended Display Settings
• Screen resolution: XGA (1024 × 768)
• DPI setting: Normal size (96 DPI)
12 PC Programming Manual
1.2 PC Programming
Installing the Maintenance Console
Notes
• To install or uninstall the software on a PC running Windows XP Professional, you must be
logged in as a user in either the "Administrators" or "Power Users" group.
• To install or uninstall the software on a PC running Windows Vista Business, you must be
logged in as a user in the "Administrators" group.
• To connect the PC to the PBX via USB, the KX-TDA USB driver must be installed. Follow
the instructions of the wizard to install the KX-TDA USB driver. When the PBX is first
connected to the PC via USB, you may be asked to select the appropriate USB driver.
Browse for and select the KX-TDA USB driver that was installed previously.
1. Copy the setup file of the Maintenance Console to your PC.
2. Double-click the setup file to run the installer.
3. Follow the on-screen instructions provided by the
installation wizard.
Starting the Maintenance Console and Assigning the Basic Items (Quick
Setup)
When you start the Maintenance Console with the Installer Level Programmer Code and connect to
the PBX for the first time after initialization (with the factory default setting), Quick Setup will launch
automatically. During Quick Setup, you will set up the following basic items:
• Date and Time of the PBX. The date and time set to the PC's clock will be used.
• System Password for installer for PC programming.
• Operator and manager settings. Operator extensions for all time modes (day/lunch/break/
night) can be assigned.
• Flexible Numbering plan to Type 1 or Type 2. If Type 1 (with ) is selected, " " must prefix
all feature numbers (except access numbers) when an extension user wants to use a
feature.
• Operator call and Idle Line Access/ARS numbers.
• Remote Maintenance Dial Number. Enter the complete telephone number of the PBX. When
necessary, this number will be used to access the PBX from a remote location for
maintenance purposes.
1. Connect the PC to the PBX with a USB cable.
2. Start Maintenance Console from the Start menu.
3. "Information before programming" appears.
a. Carefully read this important additional information,
which includes updates to this and other manuals.
b. Click OK to close this window.
PC Programming Manual 13
1.2 PC Programming
4.
a. Enter the Installer Level Programmer Code (default:
INSTALLER).
The Programmer Code authorizes different
programming levels, and the Quick Setup is only
available when you start the Maintenance Console
with the Installer Level Programmer Code.
Note
There are 2 other Programmer Codes with limited
authorization: Administrator Level (default: ADMIN),
and User Level (default: USER). (→ 1.2.2 Password
Security)
b. Click OK.
5. Click Connect.
6.
a. Select the USB tab.
b. Enter the system password for installer (default:
1234).
c. Click Connect.
Note
To connect to the PBX via USB, the KX-TDA USB
driver must be installed on the PC, as explained above
in "Installing the Maintenance Console".
7. Follow the instructions of the Quick Setup wizard and
assign the basic items.
The system menu appears. You may now begin
programming the PBX.
Notice
1. During a long programming session, it is highly recommended that you periodically save the
system data to the SD Memory Card. If the PBX undergoes a sudden power failure or if the
system is reset for some reason, all the system data in RAM will be lost. However, if system
data has been saved to the SD Memory Card, it can be easily restored.
14 PC Programming Manual
To save the system data to the SD Memory Card, (1) click the "SD Memory Backup" icon
before resetting the PBX or turning off the power, or (2) exit the Maintenance Console so
that the PBX automatically saves the system data.
2. The PC will not perform any shutdown operation, or enter the power-saving system standby
mode while the Maintenance Console is connected to the PBX.
To perform either of the operations above, first close the connection to the PBX.
CAUTION
Do not remove the SD Memory Card while power is supplied to the PBX. Doing so may cause
the PBX to fail to start when you try to restart the system.
1.2.2 Password Security
To maintain system security, system passwords are required to access certain programming
functions of the PBX. By giving different users access to different passwords, it is possible to control
the amount of programming that each user is able to perform.
The following types of system passwords are available:
Password Description Format
1.2 PC Programming
System Password for User Used with the user-level programmer code to access
user-level PC programming. The installer can specify
which system programming settings are available.
System Password for
Administrator
System Password for
Installer
The three programmer codes used for PC programming can be set through Maintenance Console.
For more information about programmer codes, see 2.1.2 Access Levels.
Warning to the Administrator or Installer regarding the system password
Used with the administrator-level programmer code to
access administrator-level PC programming. The
installer can specify which system programming
settings are available.
Used with the installer-level programmer code to access
installer-level PC programming. All system
programming settings are available.
4 – 10
characters
1. Please provide all system passwords to the customer.
2. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret,
and inform the customer of the importance of the passwords, and the possible dangers if
they become known to others.
3. The PBX has default passwords preset. For security, change these passwords the first time
that you program the PBX.
4. Change the passwords periodically.
5. It is strongly recommended that passwords of 10 numbers or characters be used for
maximum protection against unauthorized access. For a list of numbers and characters that
can be used in system passwords, see 1.1.2 Entering Characters.
6. If a system password is forgotten, it can be found by loading a backup of the system data
into a PC, and checking the password using the Maintenance Console software. If you do
not have a backup of the system data, you must reset the PBX to its factory defaults and
reprogram it. Therefore, we strongly recommend maintaining a backup of the system data.
PC Programming Manual 15
1.2 PC Programming
For more information on how to back up the system data, refer to the on-line help of the
Maintenance Console.
However, as system passwords can be extracted from backup copies of the system data file,
do not allow unauthorized access to these files.
16 PC Programming Manual
Section 2
Maintenance Console Operating Instructions
This section serves as reference operating instructions when
using the Maintenance Console software to program the PBX.
PC Programming Manual 17
2.1 Introduction
2.1 Introduction
2.1.1 Starting Maintenance Console and Software Modes
Every time Maintenance Console is started, a dialog box will appear. From here, you can enter any
of the 2 available software modes.
• Batch mode
Batch mode allows you to create new system data files, and make modifications to system
data files stored on your PC, without being connected to the PBX. When you connect to the
PBX, the modified data will be uploaded at one time.
• Interactive mode
Interactive mode allows you to directly modify the system data and settings stored in the
PBX's memory from a PC that is connected to the PBX. This mode displays the system data
that is currently being used by the PBX, rather than the system data stored on the SD
memory card. Data can be modified and results displayed in real time.
To start Maintenance Console in Batch mode
Enter the relevant programmer code.
1.
2. Click OK.
The start menu will appear.
3. Select an option.
• Select New to create a new system data file.
• Select Open to open an existing system data file.
To start Maintenance Console in Interactive mode
1.
Enter the relevant programmer code.
2. Click OK.
The start menu will appear.
3. Click Connect.
Connection options will be displayed.
• Select a Profile Name if you want to use a pre-saved profile. This option is only available
when one or more profiles have been previously stored.
a. Select the profile to use from the drop-down list.
b. If the system password for the PBX has not been stored with the profile, enter it.
If the system password has been stored with the selected profile, it does not need to be
entered.
• To enter the parameters manually, select the PBX Model and select the method of
connecting to the PBX.
a. Specify the settings as required. For more details, see the tables below.
b. Enter the system password for the PBX.
4. Click Connect.
Maintenance Console will start, and automatically connect to the PBX. If this is the first time that
Maintenance Console has connected to the PBX, and the date and time of the PBX have not yet
been set, the Quick Setup wizard will run. For more details, see Starting the Maintenance
Console and Assigning the Basic Items (Quick Setup).
18 PC Programming Manual
Connection Settings for RS-232C
Setting Values Explanation
Port COMx Specify the number of the COM port assigned
2.1 Introduction
to the PC's RS-232C interface. Only available
COM ports are displayed.
Baud Rate (bps) 2400, 4800, 9600,
Connection Settings for Modem
Setting Values Explanation
Dial Number 1-9, 0, *, #, -, ","
Dial Type Auto(Tone),
Comment Max. 40 characters Enter a comment to identify the set of values.
Port COMx Specify the number of the COM port assigned
Baud Rate (bps) 1200, 2400, 4800, 9600,
Modem Initialize – Enter the modem initialize command, and click
19200, 38400, 57600,
115200
[comma], T, P, W
Auto(Pulse), Manual
19200, 38400
Specify the speed of data transmission.
Enter the telephone number to be dialed to
access the PBX.
T: Converts the Dial Type from Pulse to Tone.
"," [comma], P, W: Inserts a pause.
Specify the outgoing dialing method.
If Manual is chosen, dialing must be done with
a connected telephone.
to the PC's modem interface.
Only available COM ports will be displayed.
Specify the speed of data transmission.
Initialize to send the command to the modem.
For more details, refer to your modem's
instruction manual.
Connection Settings for LAN
Setting Values Explanation
IP Address 1.0.0.0–
Port Number 10000–65535 Specify the port number used to access the
223.255.255.255
Specify the IP address of the PBX on the LAN.
Enter the same IP address that was input in IP
Address of 2.8.28 [1-1] Slot—Card Property
- CTILINK (KX-TDA100/KX-TDA200/KXTDA600 only).
PBX via LAN. Enter the same port number that
was input in Maintenance Port Number of
2.8.28 [1-1] Slot—Card Property - CTILINK
(KX-TDA100/KX-TDA200/KX-TDA600 only)
or 2.8.19 [1-1] Slot—Card Property - IP
Gateway (KX-TDA50 only).
PC Programming Manual 19
2.1 Introduction
2.1.2 Access Levels
There are three main levels of access to the Maintenance Console: User, Administrator and Installer.
Each level has its own Programmer Code, which must be entered to run the Maintenance Console.
The allowed format for each programmer code is as follows:
User Level Programmer Code 0 – 16 characters
Administrator Level Programmer Code 4 – 16 characters
Installer Level Programmer Code 4 – 16 characters
Access to menu options within the Maintenance Console is restricted depending on the Programmer
Code, and the current software mode (see 2.1.1 Starting Maintenance Console and Software
Modes). When a menu option is limited to certain access levels, this is noted in this manual in the
initial description of that menu option, for example:
"This option is only available at Installer level."
If a sentence like this does not appear under the heading, the menu option is available at all levels.
Item Length
Start Menu
The target users for each access level are as follows:
Access Level User
User For end users
Administrator For system administrators
Installer For dealers and system installers
The options available in each mode and access level are shown below.
The access levels are abbreviated as follows:
U: User; A: Administrator; I: Installer
A check mark indicates that the menu option is available for that access level.
Menu Option Batch Interactive
UA I UA I
New
Open
Connect—RS-232C
Connect—USB
Connect—LAN
Connect—Modem
Connect—Profile Setup
20 PC Programming Manual
File
Disconnect
2.1 Introduction
Menu Option Batch Interactive
UA I UA I
Close
Save
Save As
Exit
Menu Option Batch Interactive
UA I UA I
Disconnect
Tool
Menu Option Batch Interactive
UA I UA I
SD memory backup
NDSS Link Data Clear
DXDP All OUS
Simplified Voice Message→Delete All
Recording
Simplified Voice Message→Check Current
Usage
Extension List View
Import→ Feature - Speed Dial and Caller ID
Import→Incoming Call - DID Table (KXTDA100/KX-TDA200/KX-TDA600 only)
Import→ ARS - Leading Digit
Import→ ARS - Except Code
Import→ ARS - Routing Plan
Import→ Wired Extension
Import→ PS Extension
Import→ Quick Dial (Basic)
PC Programming Manual 21
2.1 Introduction
Tool
Import→ Quick Dial (MEC)
Export→Feature - Speed Dial and Caller ID
Export→Incoming Call - DID Table (KXTDA100/KX-TDA200/KX-TDA600 only)
Export→ARS - Leading Digit
Export→ARS - Except Code
Export→ARS - Routing Plan
Export→Wired Extension
Export→PS Extension
Export→Quick Dial (Basic)
Menu Option Batch Interactive
UA I UA I
Utility
Export→Quick Dial (MEC)
Screen Customize→User Level
Screen Customize→Administrator Level
Menu Option Batch Interactive
UA I UA I
Diagnosis
File Transfer PC to PBX (SD Card)
File Transfer PBX (SD Card) to PC
SD Card File View and Load
SD Card File Delete
Message File Transfer PC to PBX
Message File Transfer PBX to PC
Error Log
T1 Signaling Bit Monitor (KX-TDA100/KXTDA200/KX-TDA600 only)
T1 Line Trace (KX-TDA100/KX-TDA200/KXTDA600 only)
22 PC Programming Manual
Utility
2.1 Introduction
Menu Option Batch Interactive
UA I UA I
ISDN/QSIG Protocol Trace
Digital Trunk Error Report (KX-TDA100/KXTDA200/KX-TDA600 only)
IP Extension Statistical Information
CS Information
PS Information
Timed Update (KX-TDA100/KX-TDA200/KXTDA600 only)
System Reset→Reset by the Command
Flash ROM ID Information
View
Window
Help
Menu Option Batch Interactive
UA I UA I
To ol ba r
Statusbar
System Menu
Menu Option Batch Interactive
UA I UA I
Cascade
Tile(Horz)
Tile(Vert)
Menu Option Batch Interactive
Help
Additional Information
UA I UA I
PC Programming Manual 23
2.1 Introduction
Help
Menu Option Batch Interactive
About
2.1.3 Software Interface
This section explains the functions of the various elements of the software interface.
Main Window
The window of the Maintenance Console software is divided into several areas, as shown below:
UA I UA I
24 PC Programming Manual
2.1 Introduction
1 23
45 6
1. Menu Bar
Provides access to file management and connection options, as well as tools and utilities used in
programming the PBX.
For details, see Sections 2.3 File to 2.7 Help.
2. Tool Bar
Provides easy access to commonly used software functions.
Two tool bars are provided, as follows:
• File
Contains the icon for saving files. For details, see Section 2.3.2 File—Save.
• Tools
Contains icons for backing up PBX data to the SD Memory Card, viewing extension
PC Programming Manual 25
2.1 Introduction
These menus can be positioned freely. Click and drag the title bar of a menu to move it to another
position. It will automatically snap in to position above, below, to the left, or to the right of the main
window if released there. Otherwise, it will float separately from the main window.
Whether the tool bar is displayed or not can be chosen by selecting Toolbar from the View menu.
3. Tab Bar
The name of each screen currently open is displayed in a tab in this tab bar. When multiple screens
are open at the same time, click on the tab of a screen to display the options associated with that
screen.
4. System Menu
Provides access to the settings used for programming the PBX, grouped into 11 topics.
For details, see Sections 2.8 [1] Configuration to 2.18 [11] Maintenance.
To display the individual screens within a topic, click the topic heading. It will expand to show the subtopics.
information, and accessing Online Help. For details, see Sections 2.5.1 Tool—SD memory
backup and 2.5.6 Tool—Extension List View.
• If a sub-topic contains more than one screen, clicking the name of the sub-topic will display
the names of individual screens. Clicking an expanded sub-topic will hide the names of
individual screens.
Double-click on a screen name to open that screen in 6. Main Screen below.
This menu can be positioned freely. Click and drag the title bar of the menu to move it to another
position. It will automatically snap in to either the left side or right side of the main window if released
there. Otherwise, it will float separately from the main window.
Whether the system menu is displayed or not can be chosen by selecting System Menu from the
View menu.
5. Status Bar
The status bar displays information on the current state of the Maintenance Console.
Whether the status bar is displayed or not can be chosen by selecting Statusbar from the View
menu.
The information displayed is as follows, in order from left to right:
Area Values Description
Program Mode Batch Mode xxx
PBX Type Type: TDA50/TDA100/
Access Level Level :
Interactive Mode
TDA200/TDA600
User
Administrator
Installer
See 2.1.1 Starting Maintenance
Console and Software Modes above.
"xxx" is replaced by the name of the
current system data file.
Displays the type of PBX being
programmed.
Displays the current access level,
determined by the Programmer Code
entered when starting Maintenance
Console. See 2.1.2 Access Levels for
more information.
26 PC Programming Manual
Area Values Description
2.1 Introduction
PBX System Data
Version
PBX Region Code Regionxxx-xxx Displays the region code assigned to the
Versionxxx-xxx Displays the version number of the
6. Main Screen
Displays the screens selected from 4. System Menu above.
For details, see Sections 2.8 [1] Configuration to 2.18 [11] Maintenance.
Standard Buttons and Elements
There are several standard buttons that are displayed on many screens within the Maintenance
Console.
The standard buttons are as follows:
system software installed to the PBX.
The first 3 digits are the version number,
and the last 3 digits are the revision
number.
PBX and Maintenance Console.
The first 3 digits represent the region
code assigned to the PBX, and the last 3
digits represent the region code
assigned to the Maintenance Console.
Button Function
OK Implements changes and closes the current screen.
Cancel Abandons changes and returns to the previous screen.
Close Keeps any changes implemented, and closes the current screen.
Apply Implements changes and remains on the same screen.
Refresh Implements changes, updates displayed data, and remains on the
Help Displays the relevant help topic for the current screen.
In addition, many screens within the software display a small open folder icon ( ) beside lists of
setting items. Clicking this icon will collapse part of the list, allowing other items to be displayed. The
icon will change to a closed folder ( ).
Clicking the closed folder icon will expand the list again.
2.1.4 Card Status
Certain tools, utilities and settings require that the target card be set to out-of-service (OUS) or inservice (INS) status before the operation is carried out. Where required, this is noted in the
description of each item. Card status changes can only be performed when the software is in
Interactive mode (see 2.1.1 Starting Maintenance Console and Software Modes).
• "In service" means that the card is installed correctly in the PBX, and is capable of being
used normally.
current screen.
PC Programming Manual 27
2.1 Introduction
• "Out of service" means that the card is installed correctly in the PBX, but has been
temporarily removed from use. This allows settings to be modified or software to be
upgraded.
• "Fault" means that the card is not installed in the PBX correctly, or is not functioning correctly.
For more information, see the Installation Manual.
For details about how to change the status of a card, see To change the status (INS/OUS) of a card
(Interactive mode only) on screen 2.8.1 [1-1] Slot.
2.1.5 Display Options
The View and Window menus provide options to control the display of items within the Maintenance
Console.
•View
– Toolbar: Displays or hides the tool bar of commonly used buttons.
– Statusbar: Displays or hides the bar at the bottom of the Maintenance Console window.
– System Menu: Displays or hides the menu of PBX setting screens.
•Window
– Cascade: When multiple data screens are open, displays all open screens overlapped, with
the title bars visible.
– Tile(Horz): When multiple data screens are open, displays all open screens side by side.
– Tile(Vert): When multiple data screens are open, displays all open screens vertically.
2.1.6 Extension Number Setting
Many screens within the Maintenance Console software allow you to select extensions as part of
programming various features (for example, as members of a group). These screens use a standard
window to make selecting multiple extensions easy, accessed by clicking a button. This section
explains how to use this Extension Number Setting window.
To select multiple extension numbers, select the type of extension to display, highlight the extensions
you wish to add, then click the Add button. When finished, click OK. Data for the selected extensions
will be added to the first free spaces on the original screen.
Extension Type
Selects the types of extension numbers to display in Extension Numbers & Names List. Multiple
items can be selected. Items that are not available are shown with a grey checkbox.
Default
None selected.
Value Range
Wired Extension, Portable Station, VM Group(DPT), VM Group(DTMF), ICD Group, PS Ring Group,
OGM(DISA), External Pager, Analog MODEM
28 PC Programming Manual
2.1 Introduction
Extension Numbers & Names List
Displays all available extensions of the types selected in Extension Type, and names. Click entries
to select them, and click the Add button when finished, to add the selected extensions. To deselect
an entry, click it again.
Default
Available extensions.
Value Range
Matching extensions
Available Column
Specifies which fields in the original form to add extension data to. For example, if both extension
numbers and names can be entered in the original form, it is possible to specify that extension name
data not be transferred, by deselecting that field here.
To select or deselect a field, click its name.
Default
First available field
Value Range
Available fields
Selected Extension List
Displays the extensions that have been selected to be added to member data. To remove an
extension from this list, click it to select it and click Delete.
Default
Not stored.
Value Range
Selected extensions
PC Programming Manual 29
2.2 Start Menu
2.2 Start Menu
2.2.1 Start Menu—New
Creates a new system data file, used to program the PBX in Batch mode. All settings are in their initial
or default state.
This option is only available at Installer level.
To upload the file created here to the SD memory card installed in the PBX, see 2.6.2 Utility—File
Transfer PC to PBX (SD Card).
Note
Since selecting this option creates a blank system data file, uploading this file to the PBX will
overwrite all previous settings. Use only when necessary.
To create a new system data file
From the start menu, select New.
1.
2. Click the appropriate model number.
3. Select whether an EMEC (KX-TDA600) or MEC (KX-TDA50/KX-TDA100/KX-TDA200) card is
installed or not.
4. Click OK.
2.2.2 Start Menu—Open
Opens a system data file previously saved on the PC, and enters Batch mode.
When opening a file created with an older version of the Maintenance Console, you will be asked
whether you want to convert the data for use with the current version or not. Using the data without
converting may result in some data being loaded to an incorrect destination, and is not
recommended.
If the file is not supported by the PBX (e.g. a system data file from an incompatible PBX), it will not
be opened. The only files that can be opened are files that were created by the Maintenance Console
for a supported PBX.
To upload a file opened here to the SD memory card installed in the PBX, see 2.6.2 Utility—File
Transfer PC to PBX (SD Card).
To open a system data file
From the start menu, select Open.
1.
The Open dialog box will be displayed.
2. Navigate to the folder containing the system data file you want to open.
3. Select the file.
4. Click Open.
If the file was created with an older version of the Maintenance Console, you will be asked if you
want to convert the data.
•Click Yes to convert the data for use with the current version of the Maintenance Console.
30 PC Programming Manual
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