Panasonic KX-P1131E User Manual

Model No.
KX-P1131E
Operating Instructions
Please carefully read this manual, and keep this documentation in a safe place for future reference.
Impact Dot Matrix Printer
Introduction
Introduction
This printer is a versatile, high quality 24-pin dot matrix printer which is designed to meet the needs of your office. This printer has been factory set to operate with the most popular software packages. Your application software should control the printer’s functions. In most cases, there will be no need to change the factory settings.
For optimum performance and safety, please read these instructions carefully.
Feature Highlights
Power consumption: Ready 3W
Printer Emulation: Epson® LQ-300 without color and IBM® Proprinter® X24E
Font: 3 Draft (Pica, Elite, Micron)
7 LQ (Courier, Bold PS, Prestige, Script, Sans Serif, Roman, OCR-B)
Printing speed: Draft—240 characters per second (12 cpi)
LQ—80 characters per second (12 cpi)
Paper Feeding: Friction and Tractor
Tear Off: Advances fanfold paper's perforation to tear position
Paper Parking: Allows to use single sheets/envelopes without removing/wasting fanfold paper
Interface: USB 2.0, parallel, serial
About the documentation
The printer’s documentation consists of 2 manuals.
Operating Instructions
(this manual)
Installation Manual
(printed documentation)
The Operating Instructions explain part names, installation, operations, maintenance and specifications of the unit.
The Installation Manual explains installation procedures.
2 Operating Instructions
Abbreviations
As an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Windows® refers to the Microsoft® Windows® operating system. Windows® 2000 refers to the Microsoft® Windows® 2000 operating system. Windows® XP refers to the Microsoft® Windows® XP operating system. Windows Vista® refers to the Microsoft® Windows Vista® operating system. Windows® 7 refers to the Microsoft® Windows® 7 operating system.
Trademarks
Microsoft, Windows, Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
IBM, AT and Proprinter are trademarks of International Business Machines Corporation in the United
States, other countries, or both.
Epson is a registered trademark of Seiko Epson Corporation (SEC), registered in the U.S. and other
countries.
All other trademarks identified herein are the property of their respective owners.
International ENERGY STAR Program
Introduction
Operating Instructions 3
Introduction
Federal Communications Commission Requirements (For United States only)
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
The user may find the booklet "Something About Interference" available from FCC local regional offices helpful.
FCC Warning: To assure continued FCC emission limit compliance, the user must use the recommended shielded interfacing cable when connecting to a host computer. Also, any unauthorized changes or modifications to this equipment would void the user’s authority to operate this device.
FCC Declaration of Conformity
Trade Name: Panasonic
Model Number: KX-P1131E
Responsible Party: Panasonic Corporation of North America
One Panasonic Way Secaucus, NJ 07094 U.S.A.
Telephone No.: 1-800-726-2797
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Technical Support Calls (For United States only)
If you have read this manual and tried the troubleshooting procedures and you are still having difficulty, please contact the reseller from which the unit was purchased. You may also call the end user technical support telephone number which is operational during East Coast business hours (9:00 AM to 7:00 PM). The end user technical support number is 1-800-726-2797.
4 Operating Instructions

Table of Contents

Safety Information ....................................................................................7
For Your Safety .................................................................................................................7
Precautions ......................................................................................................................10
Before You Start .....................................................................................11
Unpacking ........................................................................................................................11
Removing the Protective Paper ......................................................................................11
Installing the Platen Knob ...............................................................................................11
Parts of the Printer ..........................................................................................................12
Setup .......................................................................................................15
Installing the Software ....................................................................................................15
System Requirements ....................................................................................................15
Software Installation .......................................................................................................15
Connecting to a Computer .............................................................................................16
Power Supply .................................................................................................................17
Installing the Ribbon Cassette .......................................................................................18
Mounting the Ribbon Cassette .......................................................................................18
Handling Paper ................................................................................................................20
Fanfold Paper (Push Tractor Mode) ...............................................................................20
Single Sheets and Envelopes (Friction Mode) ...............................................................22
Tearing off Paper .............................................................................................................24
Self Test ...........................................................................................................................24
Table of Contents
Using the Software .................................................................................25
Control Panel Software Program ...................................................................................25
Viewing the Command Reference Manual ....................................................................27
Uninstalling the Software ...............................................................................................27
Using the Control Panel ........................................................................28
Using the Control Panel .................................................................................................28
Selecting a Character Font .............................................................................................28
Selecting a Character Pitch ............................................................................................28
High Speed Mode ...........................................................................................................29
Line Feed/Form Feed (LF/FF Switch) ............................................................................29
Tear Off (TEAR OFF Switch) .........................................................................................29
Top of Form Function (TOF SET) ..................................................................................30
Paper Parking (LOAD/PARK Switch) .............................................................................31
Paper Out Detector ........................................................................................................32
Initial Setup Mode ...........................................................................................................33
Control Panel ..................................................................................................................34
Serial Interface Setup Mode ...........................................................................................36
Resetting All Current Settings to the Factory Settings ...................................................37
Printing Out the Current Settings ...................................................................................37
Maintenance & Troubleshooting ..........................................................38
Periodic Maintenance .....................................................................................................38
Troubleshooting ..............................................................................................................39
Operating Instructions 5
Table of Contents
Appendix .................................................................................................41
Printer Specifications .....................................................................................................41
Paper Specifications .......................................................................................................43
Fanfold Paper .................................................................................................................43
Single Sheets .................................................................................................................43
Envelopes .......................................................................................................................43
Printing Area ...................................................................................................................44
Supplies ...........................................................................................................................46
Index..............................................................................................................47
6 Operating Instructions
W ARNING
CAUTION
W ARNING

Safety Information

Safety Information

For Your Safety

To prevent severe injury and loss of life, read this section carefully before using the unit to ensure proper and safe operation of your unit.
This section explains the graphic symbols used in
this manual.
Denotes a potential hazard that could result in serious injury or death.
Denotes hazards that could result in minor injury or damage to the unit.
This symbol is used to alert operators to a specific operating procedure that must be performed carefully.
These symbols are used to alert operators to a specific operating procedure that must not be performed.
These symbols are used to alert operators to a specific operating procedure that must be emphasized in order to operate the unit safely.
For Users
Power and Ground Connection
The power source voltage of this unit is listed on the nameplate. Only plug the unit into an AC outlet with the proper voltage. If you use a cord with an unspecified current rating, the unit or plug may emit smoke or become hot to the touch.
When you operate this product, the power outlet should be near the product and easily accessible.
To ensure safe operation the power cord supplied must be inserted into a standard three-prong AC outlet which is effectively grounded (earthed) through the normal wiring.
The fact that the equipment operates satisfactorily does not imply that the power point is grounded (earthed) and that the installation is completely safe. For your safety, if in any doubt about the effective grounding (earthing) of the power point, consult a qualified electrician.
If the plug cannot be inserted into the AC outlet, contact a licensed electrician to replace the AC outlet with a properly grounded (earthed) one.
Do not defeat the grounding (earthing) plug (ex. do not use a conversion plug).
Operating Instructions 7
Safety Information
Plug the power cord firmly into an AC outlet. Otherwise, it can cause fire or electric shock.
Do not pull, bend, rest objects on, or chafe the power cord and plug. Damage to the power cord or plug can cause fire or electric shock.
Do not attempt to repair the power cord, or plug. If the power cord or plug is damaged or frayed, contact an authorized service representative for a replacement.
Ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can draw a significant amount of current that can generate heat, and eventually cause fire if left unattended over an extended period of time.
Operating Safeguards
If metal fragments or water gets into the unit, turn the unit off and unplug the unit immediately. Contact your dealer for service. Operating the contaminated unit can cause fire or electric shock.
Do not open covers, and do not attempt to repair the unit yourself. Contact your dealer for service.
Do not alter the unit or modify any parts. Alteration or modification can cause fire or electric shock.
During thunderstorms, do not touch the unit and plug. It may cause an electric shock.
Never touch the plug with wet hands. Danger of electric shock exists.
Stop operation immediately if the unit emits smoke, excessive heat, abnormal smell or unusual noise. These conditions can cause fire or electric shock. Immediately turn the unit off, and unplug the power cord, and contact your dealer for service.
When disconnecting the unit, grasp the plug instead of the cord. Pulling on a cord forcibly can damage it, and cause fire or electric shock.
8 Operating Instructions
CAUTION
Power
Safety Information
Operating Safeguards
If the unit falls down or gets damaged, turn the unit off, and unplug the power cord. Otherwise, it may cause fire or electric shock.
When the unit is not used over an extended period of time, switch it off, and unplug it. If an unused unit is left connected to a power source for a long period, degraded insulation may cause electric shock, current leakage, or fire.
Installation and Relocation
Do not position the unit in a location where it is unstable.
To prevent fire or shock hazard, do not expose this unit to rain or any type of moisture.
Do not place the unit in a hot humid or dusty environment. Prolonged exposure to these adverse conditions may cause fire or electric shock.
Do not place any liquids or heavy items on the unit. Accidental spillage of liquid into the unit may cause severe damage. If this occurs, turn the unit off, unplug the power cord, and contact your dealer for service.
When the smoked plastic cover is open, moving parts are exposed. Take care to avoid contact with the moving parts, including fingers, hair, jewelry, neckties, etc. Personal injury or damage to the unit could result.
Do not touch the printhead, as it becomes hot, even when not printing. Otherwise, it may cause burns.
Do not block the air vents. Doing so can cause heat to build up, and may result in fire.
When moving the unit, be sure to unplug the power cord from the AC outlet. If the unit is moved with the power cord attached, it can cause damage to the cord which could result in fire or electric shock.
Operating Instructions 9
The printhead is hot. Do not touch.
CAUTION
Safety Information

Precautions

Installation
Do not place the unit in direct sunlight and near hot
equipment.
The unit should not be exposed to extremely high
or low temperatures [temperature range: 10 °C to 35 °C (50 °F to 95 °F)].
The unit should not be exposed to extremely high
or low humidity (humidity range: 30 % to 80 % RH).
Avoid condensation resulting from rapid changes in
temperature.
Do not place the unit in areas with poor ventilation.
Do not place the unit in areas with high
concentrations of dust or chemical fumes, solvents, etc.
Do not place books, paper or other items on top of
the printer.
Operation
Do not operate the printer without installing paper
and a ribbon cassette.
Do not obstruct printhead movement while the
printer is operating.
Protect the unit from static electricity.
Ink Ribbon
Do not store the ink ribbon in direct sunlight or in a
place with a temperature over 35 °C (95 °F).
For details about the ink ribbon, please refer to the
Material Safety Data Sheet (MSDS). Please ask your Panasonic sales company about obtaining the Material Safety Data Sheet.
Others
Do not use thinner, benzine, or cleaners containing
abrasives or surfactants, for cleaning the outside of printer.
Plug the power cord into an outlet form which you
can easily unplug it.
Caution Labels
CD-ROM
Do not write or stick paper on the front and/or back
of CD-ROM.
Do not touch the data side of the CD-ROM. When
handling the CD-ROM, be careful not to leave fingerprints or otherwise damage the CD-ROM.
Do not leave the CD-ROM where it is directly
exposed to sunlight or near a heater for extended periods.
Do not throw or bend the CD-ROM.
10 Operating Instructions
A

Before You Start

Before You Start

Unpacking

Having unpacked the printer, make sure none of the contents shown below is missing or damaged. Report damage or shortages to the store from which the unit was purchased.
Printer (KX-P1131E)
Ribbon Cassette
Platen Knob
Extension Plate
*1

Removing the Protective Paper

A Protective paper

Installing the Platen Knob

Insert the platen knob into the hole on the right side of the printer and rotate it slowly until it slips onto the shaft. Push the platen knob onto the platen shaft to secure.
CD-ROM
Installation Manual
*1
Model No.: KX-P180 (USA and Canada), KX-P181 (Outside USA and Canada)
Operating Instructions 11
A
B
C
E
F
G
H
HEAD GAP
D
Before You Start

Parts of the Printer

Front View
Paper support (Page 21) Top cover Paper feed selector
"
" (Friction) Single sheets and envelopes
" " (Tractor) Fanfold paper
Head gap lever
Adjusts the gap between the platen and the printhead.
Position
1 or 2 Thinner sheets
3, 4, 5 and 6 Thick or multiple sheets, envelopes
Parallel interface connector (Page 16) USB connector (Page 16) Serial interface connector (Page 16) Smoked plastic cover
Used for
12 Operating Instructions
Rear View
A
BC
D
E
F
Before You Start
Tractors Power switch (Page 17) Platen knob (Page 11) Power cord (Page 17) Serial No. Label Nameplate
Operating Instructions 13
BACDEFGH
JK
I
Before You Start
Control Panel
A FONT indicators
These indicators show the Font being selected. (Page 28)
B FONT switch
Pressing this switch will select the character fonts. (Page 28)
C PITCH indicators
These indicators show the current character pitch selected.
D PITCH switch
Pressing this switch will select any one of the character pitches.
E ON LINE indicator
This indicator is lit when the printer is in the ON LINE mode, and is out in the OFF LINE mode.
G LF/FF switch
Pressing this switch advances the paper one line at a time. Holding this switch advances the paper to the first print line of the next page. (Page 29)
H TEAR OFF switch
Pressing this switch will advance or reverse the paper for tearing off. (Page 24)
I LOAD/PARK switch
Pressing this switch will load/park the paper. (Page 31)
J HIGH SPEED indicator
This indicator is lit when HIGH SPEED is activated by pressing ONLINE and LF/FF together.
K POWER/PAPER OUT indicator
This indicator is lit when the power is on and paper is installed. It blinks when no paper is installed.
F ON LINE switch
This switch opens and closes the communication line with the computer.
14 Operating Instructions

Setup

Setup

Installing the Software

System Requirements

Computer IBM PC/AT® or compatible machine
with a CD-ROM drive
Operating System
Interface USB 2.0 Full speed, Centronics

Software Installation

The software on the enclosed CD-ROM can be installed on your computer.
Notice
Make sure to install the software before
connecting your computer to the printer.
Windows 2000 / Windows XP / Windows Vista / Windows 7
parallel (IEEE1284 standard), RS-232C serial
3. Select KX-P1131E (except for customers in
Thailand).
For customers in Thailand, select KX-P1131E
(Thailand).
4. Select [Driver & Utility] from the "Installation" list on
the left side of the screen.
1. Turn on your computer and start Windows
operating system.
Log into an account with Administrator
privileges.
2. Insert the included CD-ROM into the CD-ROM
drive.
The setup screen will be displayed.
If the setup screen does not appear, select your
CD-ROM drive in Explorer and double-click [CDRun.exe].
In Windows Vista and Windows 7, if the
Autoplay dialog box is displayed, click [Run CDRun.exe].
5. Follow the instructions on the screen.
In Windows Vista and Windows 7, if a window
appears with the message "Windows can't verify the publisher of this driver software", continue with the installation by selecting "Install this driver software anyway".
6. Connect the computer to the printer with a USB
cable, parallel cable or serial cable. (Page 16) Once Plug and Play detects the printer and starts, follow the operating system's on-screen instructions.
Operating Instructions 15
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