Panasonic KX-NCP500 User Manual 3
Pure IP-PBX
PC Programming Manual
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
Model No. KX-NCP500
KX-NCP1000
KX-NCP500/KX-NCP1000: PBMPR Software File Version 2.0000 or later
Introduction
Introduction
About this Programming Manual
The PC Programming Manual is designed to serve as a system programming reference for the
Pure IP-PBX. It explains how to programme this PBX using the Maintenance Console software.
The PC Programming Manual is divided into the following sections:
Panasonic
Section 1, Overview
Provides an overview of programming the PBX.
Section 2, Introduction of Maintenance Console
Explains the layout and menus of the Maintenance Console.
Sections 3 – 13, Maintenance Console Operating Instructions
Serves as reference operating instructions when using the Maintenance Console software to programme the
PBX.
Section 14, Appendix
Provides a list of changes from the previous version of each model.
Feature Programming References
Provides a list of all related PC programming items for each feature.
References Found in the PC Programming Manual
Programming Manual References
Related sections of the PC Programming Manual are listed for your reference.
Feature Guide References
Feature Guide explains what the PBX can do, as well as how to obtain the most of its many features and
The
facilities. Sections from the Feature Guide are listed throughout this manual for your reference.
Installation Manual References
The Installation Manual provides instructions detailing the installation and maintenance of the PBX.
Sections from the Installation Manual are listed throughout this manual for your reference.
Links to Other Pages and Manuals
If you are viewing this manual with a PC, certain items are linked to different sections of this and other PBX
manuals. Click on a link to jump to that section.
Linked items include:
• Installation Manual References
• PC Programming Manual References
• Feature Guide References
Safety Notices
Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent
damage to property.
The notices are classified as follows, according to the severity of injury or damage:
2 PC Programming Manual
Introduction
WARNING
CAUTION
This notice means that misuse could result in death or serious injury.
This notice means that misuse could result in injury or damage to
property.
WARNING
Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise.
These conditions
authorised Panasonic Factory Service Centre.
can cause fire or electric shock. Confirm that smoke has stopped and contact an
CAUTION
Do not
fail to start when you try to restart the system.
Notice
1. During a long programming session, it is highly recommended that you periodically save the system
2. Maintenance Console cannot be used to program the PBX when the PBX is being powered by the
3. The PC will not perform any shutdown operation, or enter the power-saving system standby mode
remove the SD Memory Card while power is supplied to the PBX. Doing so may cause the PBX to
data to
some reason, all the system data in RAM will be lost. However, if system data has been saved to the
SD Memory Card, it can be easily restored.
To save the system data to the SD Memory Card, (1) click the "SD Memory Backup" icon before
resetting the PBX or turning off the power, or (2) exit the Maintenance Console so that the PBX
automatically saves the system data.
backup batteries (for example, during a power cut). This is to prevent damage to the SD Memory Card
that may occur if the backup battery power runs out while data is being written to the card.
while the Maintenance Console is connected to the PBX.
To perform either of the operations above, first close the connection to the PBX.
the SD Memory Card. If the PBX undergoes a sudden power failure or if the system is reset for
Trademarks
• Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
• All other trademarks identified herein are the property of their respective owners.
• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
NOTES
• The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of
this manual. To confirm the software version of your PBX, see How do I confirm the software version
of the PBX or installed cards? in Maintenance Console Software in 2.7.1 Frequently Asked
Questions (FAQ).
• Some optional service cards, PTs, and features are not available in some areas. Additionally, some optional
service cards and features are not available for some PBX models. Please consult your certified
Panasonic dealer for more information.
• The PBX supports the Virtual 16-Channel SIP Trunk Card, and configuration of the card is done using the
Maintenance Console. However, all of the related programming information is explained in the
Programming Manual for Virtual SIP Trunk Card, and is therefore omitted from this manual.
• Product specifications, including text displayed by the software, are subject to change without notice.
PC Programming Manual 3
Introduction
In some cases, additional information, including updates to this and other manuals, is included in the
Maintenance Console’s Information before programming. Install the latest version of Maintenance
Console to view this information.
• In this manual, the suffix of each model number (e.g., KX-NCP500NE
The KX-NCP500UK/KX-NCP1000UK, KX-NCP500NE/KX-NCP1000NE, and
KX-NCP500GR/KX-NCP1000GR are designed to interwork with the:
) is omitted unless necessary.
• Analogue Public Switched Telephone Network (PSTN) of European countries
• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate
access
• Pan-European
access
Integrated Services Digital Network (ISDN) using ISDN primary rate
• ONP 2048 kbit/s digital structured leased lines (D2048S)
Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that
this equipment is in compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R
Declarations of Conformity for the relevant Panasonic products described in this manual are available
for download by visiting:
http://www.doc.panasonic.de
&TTE) Directive 1999/5/EC.
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
4 PC Programming Manual
Table of Contents
Table of Contents
1 Overview ..
1.1 Introduction .....................................................................................................................12
1.1.1 Introduction .....................................................................................................................12
1.1.2 Entering Characters .......................................................................................................13
1.2 PC Programming .............................................................................................................17
1.2.1 Installing and Starting the Maintenance Console ...........................................................17
1.2.2 Password Security ..........................................................................................................22
...............................................................................................11
2 Introduction of Maintenance Console ..................................................23
2.1 Introduction .....................................................................................................................24
2.1.1 Starting Maintenance Console and Software Modes .....................................................24
2.1.2 Access Levels ................................................................................................................27
2.1.3 Software Interface ..........................................................................................................31
2.1.4 Card Status ....................................................................................................................34
2.1.5 Display Options ..............................................................................................................35
2.1.6 Extension Number Setting ..............................................................................................36
2.2 Programme launcher ......................................................................................................37
2.2.1 Programme launcher—New ...........................................................................................37
2.2.2 Programme launcher—Open .........................................................................................38
2.2.3 Programme launcher—Connect—RS-232C ..................................................................39
2.2.4 Programme launcher—Connect—USB ..........................................................................40
2.2.5 Programme launcher—Connect—LAN ..........................................................................41
2.2.6 Programme launcher—Connect—Modem .....................................................................42
2.2.7 Programme launcher—Connect—ISDN Remote ...........................................................43
2.2.8 Programme launcher—Connect—Profile Setup .............................................................44
2.3 File ....................................................................................................................................45
2.3.1 File—Close .....................................................................................................................45
2.3.2 File—Save ......................................................................................................................46
2.3.3 File—Save As .................................................................................................................47
2.3.4 File—Exit ........................................................................................................................48
2.4 Disconnect .......................................................................................................................49
2.4.1 Disconnect—Disconnect ................................................................................................49
2.5 Tool ...................................................................................................................................50
2.5.1 Tool—SD memory backup .............................................................................................50
2.5.2 Tool—BRI Automatic Configuration ...............................................................................51
2.5.3 Tool—NDSS Link Data Clear .........................................................................................52
2.5.4 Tool—DXDP All OUS .....................................................................................................53
2.5.5 Tool—Simplified Voice Message—Delete All Recording ...............................................54
2.5.6 Tool—Simplified Voice Message—Check Current Usage .............................................55
2.5.7 Tool—Call Pickup for My Group .....................................................................................56
2.5.8 Tool—Extension List View ..............................................................................................57
2.5.9 Tool—Import ...................................................................................................................58
2.5.10 Tool—Export ..................................................................................................................62
2.5.11 Tool—Screen Customize—User Level/Administrator Level ...........................................63
2.6 Utility ................................................................................................................................64
2.6.1 Utility—Diagnosis ...........................................................................................................64
2.6.2 Utility—File Transfer PC to PBX (SD Card) ...................................................................66
2.6.3 Utility—File Transfer PBX (SD Card) to PC ...................................................................69
2.6.4 Utility—SD Card File View and Load ..............................................................................70
2.6.5 Utility—SD Card File Delete ...........................................................................................71
2.6.6 Utility—Message File Transfer PC to PBX .....................................................................72
2.6.7 Utility—Message File Transfer PBX to PC .....................................................................73
PC Programming Manual 5
Table of Contents
2.6.8 Utility—Error Log ............................................................................................................74
2.6.9 Utility—T1/E1 Signalling Bit Monitor
...............................................................................76
2.6.10 Utility—T1/E1 Line Trace ...............................................................................................77
2.6.11 Utility—ISDN/QSIG Protocol Trace ................................................................................78
2.6.12 Utility—V-IPGW16 Protocol Trace .................................................................................79
2.6.13 Utility—Digital Trunk Error Report ..................................................................................80
2.6.14 Utility—IP Extension Statistical Information ...................................................................81
2.6.15 Utility—CS Information ...................................................................................................82
2.6.16 Utility—PS Information ...................................................................................................83
2.6.17 Utility—CS Status Monitor ..............................................................................................84
2.6.18 Utility—Ping ....................................................................................................................85
2.6.19 Utility—File Transfer FTP to IP Equipment—IP-CS/NT400 ...........................................86
2.6.20 Utility—Card Software Timed Update ............................................................................87
2.6.21 Utility—System Reset—Reset by the Command ...........................................................88
2.7 Help ..................................................................................................................................89
2.7.1 Frequently Asked Questions (FAQ) ...............................................................................89
3 [1] Configuration ....................................................................................99
3.1 [1-1] Slot .........................................................................................................................100
3.2 [1-1] Slot—Summary .....................................................................................................103
3.3 [1-1] Slot—Activation Key ............................................................................................107
3.4 [1-1] Slot—Card Property - IPCMPR ............................................................................110
3.5 [1-1] Slot—OPB3 Card Property ..................................................................................130
3.6 [1-1] Slot—OPB3 Card Property—Card Command ....................................................134
3.7 [1-1] Slot—Port Property - Virtual IP Gateway Port ...................................................135
3.8 [1-1] Slot—Port Property - Virtual IP Gateway Port—Connection Command .........137
3.9 [1-1] Slot—Shelf Property - Virtual IP Gateway ..........................................................138
3.10 [1-1] Slot—Shelf Property - Virtual IP Gateway—GK Settings ..................................162
3.11 [1-1] Slot—Shelf Property - Virtual IP Gateway—GW Settings .................................163
3.12 [1-1] Slot—Shelf Property - Virtual IP Gateway—DN2IP ............................................170
3.13 [1-1] Slot—Shelf Property - Virtual IP Gateway—Hunt Pattern .................................172
3.14 [1-1] Slot—Card Property - Virtual IP Extension ........................................................173
3.15 [1-1] Slot—Port Property - Virtual IP Extension .........................................................180
3.16 [1-1] Slot—Port Property - Virtual IP Extension—Connection Command ...............189
3.17 [1-1] Slot—Card Property - Virtual SIP Extension ......................................................190
3.18 [1-1] Slot—Port Property - Virtual SIP Extension Port ...............................................194
3.19 [1-1] Slot—Port Property - Virtual SIP Extension Port—Connection
Command .......................................................................................................................199
3.20 [1-1] Slot—Card Property - Virtual IPCS .....................................................................200
3.21 [1-1] Slot—Port Property - Virtual IPCS ......................................................................207
3.22 [1-1] Slot—Port Property - Virtual IPCS—Connection Command ............................216
3.23 [1-1] Slot—Card Property - Extension Type ...............................................................217
3.24 [1-1] Slot—Port Property - Extension Port ..................................................................222
3.25 [1-1] Slot—Port Property - Extension Port—Connection Command ........................230
3.26 [1-1] Slot—Port Property - Extension Port—Port Type View ....................................231
3.27 [1-1] Slot—Card Property - LCO type ..........................................................................232
3.28 [1-1] Slot—Port Property - LCO Port ...........................................................................245
3.29 [1-1] Slot—Port Property - LCO Port—Connection Command .................................251
3.30 [1-1] Slot—Card Property - BRI type/PRI type ............................................................252
3.31 [1-1] Slot—Port Property - BRI Port .............................................................................267
3.32 [1-1] Slot—Port Property - BRI Port—Connection Command ...................................290
3.33 [1-1] Slot—Port Property - PRI Port .............................................................................291
3.34 [1-1] Slot—Port Property - PRI Port—Connection Command ...................................311
3.35 [1-1] Slot—Card Property - T1 type .............................................................................312
3.36 [1-1] Slot—Port Property - T1 Port ...............................................................................323
6 PC Programming Manual
Table of Contents
3.37 [1-1] Slot—Port Property - T1 Port—Connection Command .....................................332
3.38 [1-1] Slot—Card Property - E1 type ..
3.39 [1-1] Slot—Card Property - E1 type—Line Signal Setting .........................................342
3.40 [1-1] Slot—Card Property - E1 type—MFC-R2 Setting 1 ............................................350
3.41 [1-1] Slot—Card Property - E1 type—MFC-R2 Setting 2 ............................................356
3.42 [1-1] Slot—Port Property - E1 Port ..............................................................................364
3.43 [1-1] Slot—Port Property - E1 Port—Connection Command ....................................373
3.44 [1-1] Slot—OPB3 Card Property ..................................................................................374
3.45 [1-1] Slot—OPB3 Card Property—Card Command ....................................................379
3.46 [1-1] Slot—OPB3 Option Card Setup ...........................................................................381
3.47 [1-2] Portable Station ....................................................................................................383
3.48 [1-3] Option ....................................................................................................................387
3.49 [1-4] Clock Priority ........................................................................................................389
...........................................................................333
4 [2] System .............................................................................................391
4.1 [2-1-1] Date & Time—Date & Time Setting ..................................................................392
4.2 [2-1-2] Date & Time—SNTP / Daylight Saving ............................................................393
4.3 [2-1-2] Date & Time—SNTP / Daylight Saving—Daylight Saving ..............................395
4.4 [2-2] Operator & BGM ...................................................................................................397
4.5 [2-3] Timers & Counters ...............................................................................................400
4.6 [2-4] Week Table ............................................................................................................421
4.7 [2-4] Week Table—Time Setting ...................................................................................422
4.8 [2-5] Holiday Table ........................................................................................................425
4.9 [2-6-1] Numbering Plan—Main .....................................................................................427
4.10 [2-6-2] Numbering Plan—Quick Dial ............................................................................457
4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature ......................................................459
4.12 [2-7-1] Class of Service—COS Settings ......................................................................463
4.13 [2-7-2] Class of Service—External Call Block ............................................................478
4.14 [2-7-3] Class of Service—Internal Call Block ..............................................................479
4.15 [2-8-1] Ring Tone Patterns—Call from CO ..................................................................480
4.16 [2-8-2] Ring Tone Patterns—Call from Doorphone ....................................................481
4.17 [2-8-3] Ring Tone Patterns—Call from Others ............................................................482
4.18 [2-9] System Options ....................................................................................................485
4.19 [2-10] Extension CID Settings ......................................................................................512
4.20 [2-11-1] Audio Gain—Paging/MOH ..............................................................................516
4.21 [2-11-2] Audio Gain—Card ...........................................................................................518
5 [3] Group ...............................................................................................519
5.1 [3-1-1] Trunk Group—TRG Settings ............................................................................520
5.2 [3-1-2] Trunk Group—Local Access Priority ..............................................................528
5.3 [3-1-3] Caller ID Modification ........................................................................................529
5.4 [3-1-4] Dialling Plan .......................................................................................................534
5.5 [3-1-4] Dialling Plan—Auto Assign ..............................................................................536
5.6 [3-1-5] Trunk Group—Charge Rate ..............................................................................537
5.7 [3-2] User Group ............................................................................................................538
5.8 [3-3] Call Pickup Group ................................................................................................539
5.9 [3-3] Call Pickup Group—All Setting ...........................................................................540
5.10 [3-4] Paging Group ........................................................................................................541
5.11 [3-4] Paging Group—All Setting ..................................................................................542
5.12 [3-4] Paging Group—External Pager ...........................................................................543
5.13 [3-5-1] Incoming Call Distribution Group—Group Settings ......................................545
5.14 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List .............561
5.15 [3-5-2] Incoming Call Distribution Group—Queuing Time Table ..............................563
5.16 [3-5-3] Incoming Call Distribution Group—Miscellaneous ........................................564
5.17 [3-6] Extension Hunting Group ....................................................................................566
PC Programming Manual 7
Table of Contents
5.18 [3-6] Extension Hunting Group—Member List ...........................................................568
5.19 [3-7-1] VM(DPT) Group—System Settings ..
5.20 [3-7-2] VM(DPT) Group—Unit Settings ........................................................................571
5.21 [3-7-2] VM(DPT) Group—Unit Settings—Member List ...............................................572
5.22 [3-8-1] VM(DTMF) Group—System Settings ...............................................................575
5.23 [3-8-2] VM(DTMF) Group—Group Settings .................................................................584
5.24 [3-8-2] VM(DTMF) Group—Group Settings—Member List ........................................586
5.25 [3-9] PS Ring Group ......................................................................................................587
5.26 [3-9] PS Ring Group—Member List .............................................................................589
5.27 [3-10] Broadcasting Group ...........................................................................................590
5.28 [3-10] Broadcasting Group—Member List ..................................................................591
5.29 [3-11] Air Synchronisation Group ................................................................................592
................................................................569
6 [4] Extension .........................................................................................593
6.1 [4-1-1] Wired Extension—Extension Settings ............................................................594
6.2 [4-1-1] Wired Extension—Extension Settings—CLIP Generate ................................646
6.3 [4-1-2] Wired Extension—FWD/DND ............................................................................649
6.4 [4-1-3] Wired Extension—Speed Dial ..........................................................................654
6.5 [4-1-4] Wired Extension—Flexible Button ...................................................................655
6.6 [4-1-4] Wired Extension—Flexible Button—Flexible button data copy ....................667
6.7 [4-1-5] Wired Extension—PF Button ...........................................................................668
6.8 [4-1-6] Wired Extension—NDSS Link Data - Send .....................................................669
6.9 [4-1-7] Wired Extension—Simplified Voice Message .................................................670
6.10 [4-2-1] Portable Station—Extension Settings .............................................................673
6.11 [4-2-1] Portable Station—Extension Settings—CLIP Generate ................................704
6.12 [4-2-2] Portable Station—FWD/DND ............................................................................707
6.13 [4-2-3] Portable Station—Flexible Button ...................................................................712
6.14 [4-2-3] Portable Station—Flexible Button—Flexible button data copy ....................723
6.15 [4-2-4] Portable Station—NDSS Link Data - Send ......................................................724
6.16 [4-2-5] Portable Station—Simplified Voice Message .................................................725
6.17 [4-3] DSS Console .........................................................................................................727
6.18 [4-3] DSS Console—DSS key data copy .....................................................................739
7 [5] Optional Device ...............................................................................741
7.1 [5-1] Doorphone ............................................................................................................742
7.2 [5-2] External Pager ......................................................................................................745
7.3 [5-3-1] Voice Message—DISA System .........................................................................746
7.4 [5-3-2] Voice Message—DISA Message ......................................................................754
7.5 [5-3-3] Voice Message—SVM .......................................................................................757
7.6 [5-4] External Relay .......................................................................................................762
7.7 [5-5] External Sensor ....................................................................................................765
8 [6] Feature .............................................................................................769
8.1 [6-1] System Speed Dial ...............................................................................................770
8.2 [6-2] Hotel & Charge ......................................................................................................772
8.3 [6-3] Verification Code ..................................................................................................782
8.4 [6-4] Second Dial Tone .................................................................................................785
8.5 [6-5] Absent Message ...................................................................................................786
8.6 [6-6] Tenant ....................................................................................................................787
9 [7] TRS ...................................................................................................789
9.1 [7-1] Denied Code ..........................................................................................................790
9.2 [7-2] Exception Code ....................................................................................................791
9.3 [7-3] Special Carrier ......................................................................................................792
9.4 [7-4] Emergency Dial .....................................................................................................793
8 PC Programming Manual
Table of Contents
9.5 [7-5] Miscellaneous .......................................................................................................794
10 [8] ARS ..
10.1 [8-1] System Setting ......................................................................................................798
10.2 [8-2] Leading Number ...................................................................................................799
10.3 [8-3] Routing Plan Time ................................................................................................801
10.4 [8-3] Routing Plan Time—Time Setting .......................................................................802
10.5 [8-4] Routing Plan Priority ............................................................................................803
10.6 [8-5] Carrier ....................................................................................................................804
10.7 [8-6] Leading Number Exception .................................................................................807
10.8 [8-7] Authorisation Code for TRG ................................................................................808
................................................................................................797
11 [9] Private Network ...............................................................................809
11.1 [9-1] TIE Table ................................................................................................................810
11.2 [9-2] Network Data Transmission ................................................................................813
11.3 [9-3] Network Operator (VoIP) ......................................................................................817
11.4 [9-4] NDSS Key Table ....................................................................................................818
12 [10] CO & Incoming Call ......................................................................821
12.1 [10-1] CO Line Settings .................................................................................................822
12.2 [10-2] DIL Table & Port Settings ..................................................................................825
12.3 [10-3] DDI / DID Table ....................................................................................................835
12.4 [10-3] DDI/DID Table—Automatic Registration ...........................................................838
12.5 [10-3] DDI/DID Table—Name Generate ........................................................................840
12.6 [10-4] MSN Table ...........................................................................................................842
12.7 [10-5] Miscellaneous .....................................................................................................847
13 [11] Maintenance ..................................................................................849
13.1 [11-1] Main .....................................................................................................................850
13.2 [11-2] PT Programming Access ...................................................................................872
13.3 [11-3] Power Failure Transfer .......................................................................................873
13.4 [11-4-1] SNMP—System Setting ..................................................................................874
13.5 [11-4-2] SNMP—Manager ..............................................................................................876
13.6 [11-5] Air Synchronisation ...........................................................................................879
14 Appendix ...............................................................................................887
14.1 Revision History ............................................................................................................888
14.1.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.0xxx ...............................888
Feature Programming References ...........................................................891
PC Programming Manual 9
Table of Contents
10 PC Programming Manual
Section 1
Overview
This section provides an overview of programming the
PBX.
PC Programming Manual 11
1.1.1 Introduction
1.1 Introduction
1.1.1 Introduction
These programming instructions are designed to serve as an overall system programming reference for the
PBX. Each feature in the PBX has default settings that can be changed to customise the PBX to your
requirements. These settings control the functions of the PBX, and changing them is referred to as "system
programming
Only one person can perform system programming at a time. Any other users trying to enter programming
mode will be denied access.
Ways to Programme
There are two programming methods:
• PC (Personal Computer) Programming
All features and settings of the PBX can be programmed through PC programming with Maintenance
Console. Installing and starting the Maintenance Console is described in Section 1.2 PC Programming.
Individual PC programming items are described in Section 2 Introduction of Maintenance Console.
• PT (Proprietary Telephone) Programming
A subset of the features and settings of the PBX can be programmed using a PT. PT programming is
described in the PT Programming Manual.
".
12 PC Programming Manual
1.1.2 Entering Characters
1.1.2 Entering Characters
The characters
text entry data using a PC. The available characters vary according to the model of PBX.
on a white background below can be used when storing a name, message, password or other
Table 1 (Standard)
PC Programming Manual 13
1.1.2 Entering Characters
Table 2 (For CE model)
14 PC Programming Manual
Table 3 (For RU model)
1.1.2 Entering Characters
PC Programming Manual 15
1.1.2 Entering Characters
Table 4 (For GR model)
16 PC Programming Manual
1.2.1 Installing and Starting the Maintenance Console
1.2 PC Programming
1.2.1 Installing and Starting the Maintenance Console
System programming, diagnosis and administration can be performed with a PC using the Maintenance
Console.
This section describes how to install and start the Maintenance Console.
System Requirements
Required Operating System
• Microsoft
Minimum Hardware Requirements
®
Windows® XP or Windows Vista® Business operating system
• HDD: 100 MB of available hard disk space
Recommended Display Settings
• Screen resolution: XGA (1024 ´ 768)
• DPI setting: Normal size (96 DPI)
PC Programming Manual 17
1.2.1 Installing and Starting the Maintenance Console
Installing the Maintenance Console
Note
• Make sure to install and use the latest version of the Maintenance Console.
• To install or uninstall the software on a PC running Windows XP Professional, you must be logged in
as a user in either the "Administrators" or "Power Users" group.
• To install or uninstall the software on a PC running Windows Vista Business, you must be logged in
as a user in the "Administrators" group.
1. Copy the setup file of the Maintenance Console to your PC.
2. Double-click the setup file to run the installer.
3. Follow the on-screen instructions provided by the installation wizard.
Starting the Maintenance Console and Assigning the Basic Items (Quick
Setup)
When you start the Maintenance Console with the Installer Level Programmer Code and connect to the PBX
the first time after initialisation (with the factory default setting), Quick Setup will launch automatically. During
for
Quick Setup, you will set up the following basic items. For details about the basic items, refer to "2.3.4 Quick
Setup" in the Feature Guide.
1. Connect the PC to the PBX with an Ethernet straight cable or RS-232C cross cable.
2. Start the Maintenance Console from the Start menu.
3. "Information before programming" appears.
a. Carefully read this important additional information, which includes updates to this and other
manuals.
b. Click OK to close this window.
4.
a. Enter the Installer Level Programmer Code (default: INSTALLER).
Note
There are
ADMIN), and User Level (default: USER). (® 1.2.2 Password Security)
2 other Programmer Codes with limited authorisation: Administrator Level (default:
b. Click OK.
5. Click Connect.
6.
a. Select KX-NCP500/1000 from PBX Model.
b. Select the LAN or RS-232C tab, depending on the type of PC connection with the PBX.
c. Specify the settings as required. (See 2.1.1 Starting Maintenance Console and Software
Modes)
Note
When connecting to the PBX for the first time selecting LAN, the IP Address and Port
Number must be set to 192.168.0.101 and 35300 respectively.
d. Enter the system password for installer (default: 1234).
e. Click Connect.
18 PC Programming Manual
1.2.1 Installing and Starting the Maintenance Console
7.
When country/area data do not match:
a. Click OK to
replace the country/area data of the PBX. Replacement may take several minutes to
complete.
b. Follow the procedure described in Section 3.13.1 Starting the PBX in the Installation Manual and
restart the PBX.
c. Repeat step 5 to reconnect the Maintenance Console to the PBX.
8. Follow the instructions of the Quick Setup wizard for the basic items in Quick Setup.
9. On the IP addressing information screen, the information for the IPCMPR card can be assigned
automatically through a DHCP server or entered manually.
Note
If you change any information on this screen and click Apply, the PBX will need to be reset.
When using a DHCP server:
a. Select Enable for the DHCP Client setting.
b. Click Apply.
Note
The boxes
be assigned automatically after the PBX is reset.
will turn grey and the IP addresses will
When not using a DHCP server:
a. Select Disable for the DHCP Client setting.
b. In the IP Address
address of the IPCMPR card.
for IPCMPR Card box, type the IP
*1
c. In the IP Address for VoIP-DSP box, type the IP
address of the DSP card.
*2
d. In the Subnet Mask box, type the subnet mask
address of the network.
*3
e. In the Default Gateway box, type the IP address of
the default gateway.
*4
f. Click Apply.
After Quick Setup is completed, if the IP addressing information was not changed, the IP-PT registration
screen is
displayed. For information on registering IP-PTs to the PBX, see 3.15 [1-1] Slot—Port Property
- Virtual IP Extension.
You may now begin programming the PBX.
Notice
• Do not
change the IP addresses of the IPCMPR and DSP cards once IP telephones are registered to
the PBX using these IP addresses.
The IP telephones will not operate properly if these IP addresses are changed.
• A DHCP server must be able to use a "client identifier" option specified by RFC 2131.
• The PBX will not start properly if the IP addresses cannot be assigned automatically by the DHCP
server when DHCP Client is set to Enable. In this case, you need to consult your network administrator
because the DHCP server on your network may not be running or a network failure may have occurred.
If the DHCP server is not available, change the DHCP Client setting to Disable and set fixed IP
addresses, then restart the PBX.
To change the DHCP Client setting, connect the PC with an RS-232C cross cable or Ethernet straight
cable. When connecting the PC with an Ethernet straight cable, make sure the PBX is disconnected
PC Programming Manual 19
PBX Server
Client
Remote PC
IP Network
PBX
Server/Client
1.2.1 Installing and Starting the Maintenance Console
from the LAN and then connect the PC with an Ethernet straight cable using 192.168.0.101 for the IP
address of the IPCMPR card.
*1
Valid IP address range: "1.0.0.0" to "223.255.255.255"
*2
Valid IP address range: "1.0.0.0" to "223.255.255.255
*3
Valid subnet mask address range: "0–255.0–255.0–255.0–255" (except 0.0.0.0 and 255.255.255.255)
*4
Valid IP address range: "0.0.0.0" to "223.255.255.255"
"
PBX Web Manager
It is possible to use a PC with the Maintenance Console (PBX Unified PC Maintenance Console) installed, as
a web server. This allows users to configure the PBX via a web browser on a local client, or a remote PC
through the Internet.
If Maintenance Console is installed on the client PC, a web server is not necessary.
Accessing PBX Web Manager
Web
PBX
Manager can be enabled during the installation of the Maintenance Console. It can also be enabled
in Options.
Note
• When starting
the Maintenance Console, if there is less than 80 MB of available memory, this feature
is automatically disabled.
• Only one user can access Maintenance Console or PBX Web Manager at any given time.
To start PBX Web Manager:
1. If the PC is not the web server:
Launch a web browsing application and enter the
following URL:
"http://xxx:8181/INDEX.ASPX"
’xxx’ should be replaced with the server’s IP address.
If the PC is the web server:
Double-click the PBX Web Manager icon in the system
tray(
20 PC Programming Manual
).
1.2.1 Installing and Starting the Maintenance Console
2. At the login screen input the PBX’s IP
address, port, and
password.
Any profiles using LAN connection that have been saved
when accessing the Maintenance Console directly will
be automatically displayed, for easy access to your PBX.
3. Click Connect.
PBX Web Manager Main Menu
After successful login the main menu will appear where settings can be changed.
Note
While logged in, if there is no activity over a 5-minute period, PBX Web Manager will automatically
disconnect.
PC Programming Manual 21
1.2.2 Password Security
1.2.2 Password Security
To maintain system security, system passwords are required to access certain programming functions of the
PBX. By giving different users access to different passwords, it is possible to control the amount of
programming that each user is able to perform.
The following types of system passwords are available:
Password Description Format
System Password for User Used with the user-level programmer code to access
user-level PC programming. The installer can specify
which system programming settings are available.
System Password for
Administrator
System Password for
Installer
The three programmer codes used for PC programming can be set through Maintenance Console. For more
information about programmer codes, see 2.1.2 Access Levels.
Used with the administrator-level programmer code to
access administrator-level PC programming. The
installer can
are available.
Used with the installer-level programmer code to access
installer-level
settings are available.
specify which system programming settings
programming. All system programming
PC
4 – 10
characters
CAUTION
To the Administrator or Installer regarding the system password
1. Please provide all system passwords to the customer.
2. To avoid
the customer of the importance of the passwords, and the possible dangers if they become known to
others.
3. The PBX has default passwords preset. For security, change these passwords the first time that you
programme the PBX.
4. Change the passwords periodically.
5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum
protection against unauthorised access. For a list of numbers and characters that can be used in system
passwords, see 1.1.2 Entering Characters.
unauthorised access and possible abuse of the PBX, keep the passwords secret, and inform
22 PC Programming Manual
Section 2
Introduction of Maintenance Console
This section serves as reference operating instructions
when using the Maintenance Console software to
programme the PBX.
PC Programming Manual 23
2.1.1 Starting Maintenance Console and Software Modes
2.1 Introduction
2.1.1 Starting Maintenance Console and Software Modes
Every time Maintenance Console is started, a dialogue box will appear. From here, you can enter any of the
2 available software modes.
• Batch mode
Batch mode
on your PC, without being connected to the PBX. When you connect to the PBX, the modified data will be
uploaded at one time.
• Interactive mode
Interactive mode allows you to directly modify the system data and settings stored in the PBX’s memory
from a PC that is connected to the PBX. This mode displays the system data that is currently being used
by the PBX, rather than the system data stored on the SD memory card. Data can be modified and results
displayed in real time.
To start Maintenance Console in Batch mode
1. Enter the relevant programmer code.
2. Click OK.
The programme launcher will appear.
3. Select an option.
• Select New to create a new system data file.
• Select Open to open an existing system data file.
allows you to create new system data files, and make modifications to system data files stored
To start Maintenance Console in Interactive mode
1. Enter the relevant programmer code.
2. Click OK.
The programme launcher will appear.
3. Click Connect.
Connection options will be displayed.
• Select a Profile Name if you want to use a pre-saved profile. This option is only available when one
or more profiles have been previously stored.
a. Select the profile to use from the drop-down list.
b. If the system password for the PBX has not been stored with the profile, enter it.
If the system password has been stored with the selected profile, it does not need to be entered.
• To enter the parameters manually, select the PBX Model and select the method of connecting to the
PBX.
a. Specify the settings as required. For more details, see the tables below.
b. Enter the system password for the PBX.
4. Click Connect.
Maintenance Console will start, and automatically connect to the PBX. If this is the first time that
Maintenance Console has connected to the PBX, and the date and time of the PBX have not yet been set,
the Quick Setup wizard will run. For more details, see Starting the Maintenance Console and Assigning
the Basic Items (Quick Setup).
24 PC Programming Manual
2.1.1 Starting Maintenance Console and Software Modes
Connection Settings for RS-232C
Setting Values Explanation
Port COMx Specify the number of the COM
port assigned to the PC’s
RS-232C interface. Only
available COM ports are
displayed.
Baud Rate (bps) 2400, 4800, 9600, 19200,
38400, 57600, 115200
Specify the speed of data
transmission.
Connection Settings for Modem
Setting Values Explanation
Dial Number 1-9, 0, *, #, -, "," [comma], T, P,WEnter the telephone number to
be dialled to access the PBX.
T: Converts
Pulse to Tone.
"," [comma], P, W: Inserts a
pause.
Dial Type Auto(Tone), Auto(Pulse),
Manual
Comment Max. 40 characters Enter a comment to identify the
Port COMx Specify the number of the COM
Specify the outgoing dialling
method.
If Manual is chosen, dialling
must
telephone.
set of values.
port assigned to the PC’s
modem interface.
Only available COM ports will
be displayed.
the Dial Type from
done with a connected
be
Baud Rate (bps) 1200, 2400, 4800, 9600,
19200, 38400
Modem Initialise – Enter the modem initialise
Specify the speed of data
transmission.
command, and click Initialise
to send the command to the
modem.
For more details, refer to your
modem’s instruction manual.
Connection Settings for LAN
Setting Values Explanation
IP Address 1.0.0.0–223.255.255.255 Specify the IP address of the
PBX
IP address that was input in IP
Address of 3.4 [1-1] Slot—
Card Property - IPCMPR.
the LAN. Enter the same
on
PC Programming Manual 25
2.1.1 Starting Maintenance Console and Software Modes
Setting Values Explanation
Port Number 1–65535 Specify the port number used to
access the PBX via LAN. Enter
the same port number that was
input in Maintenance Port
Number of 3.4 [1-1] Slot—
Card Property - IPCMPR.
Connection Setting for ISDN Remote
Setting Values Explanation
Dial Number 30 digits (consisting of 1-9, 0, *,
#, -, and "," [comma])
Enter the telephone number to
be dialled to access the PBX.
26 PC Programming Manual
2.1.2 Access Levels
2.1.2 Access Levels
There are three main levels of access to the Maintenance Console: User, Administrator and Installer. Each
level has its own Programmer Code, which must be entered to run the Maintenance Console. The allowed
format for each programmer code is as follows:
Item Length
User Level Programmer Code 0 – 16 characters
Administrator Level Programmer Code 4 – 16 characters
Installer Level Programmer Code 4 – 16 characters
Access to menu options within the Maintenance Console is restricted depending on the Programmer Code,
and the current software mode (see 2.1.1 Starting Maintenance Console and Software Modes). When a
menu option is limited to certain access levels, this is noted in this manual in the initial description of that menu
option, for example:
"This option is only available at Installer level."
If a sentence like this does not appear under the heading, the menu option is available at all levels.
The target users for each access level are as follows:
Access Level User
User For end users
Administrator For system administrators
Installer For dealers and system installers
The options available in each mode and access level are shown below.
The access levels are abbreviated as follows:
U: User; A: Administrator; I: Installer
A check mark indicates that the menu option is available for that access level.
Programme launcher
Menu Option
New
Open
Connect—RS-232C
Connect—USB
Batch Interactive
U A I U A I
ü ü
ü ü ü ü ü ü
ü ü ü ü ü ü
ü ü ü ü ü ü
Connect—LAN
Connect—Modem
Connect—ISDN Remote
Connect—Profile Setup
ü ü ü ü ü ü
ü ü ü ü ü ü
ü ü ü ü ü ü
ü ü ü ü ü ü
PC Programming Manual 27
2.1.2 Access Levels
File
Close
Save
Save As
Exit
Disconnect
Disconnect
Tool
SD memory backup
Menu Option
Menu Option
Menu Option
Batch Interactive
U A I U A I
ü ü ü
ü ü ü
ü ü ü
ü ü ü ü ü ü
Batch Interactive
U A I U A I
ü ü ü
Batch Interactive
U A I U A I
ü ü ü
BRI Automatic Configuration
NDSS Link Data Clear
DXDP All OUS
Simplified Voice Message®Delete All Recording
Simplified Voice Message®Check Current Usage
Call Pickup for My Group
Extension List View
Import®Feature - Speed Dial and Caller ID
Import®Incoming Call - DDI/DID Table
Import®ARS - Leading Digit
Import®ARS - Except Code
Import®ARS - Routing Plan
Import®Wired Extension
Import®PS Extension
Import®Quick Dial (Basic)
Import®Quick Dial (Expansion)
ü
ü
ü
ü
ü
ü ü
ü ü ü ü ü ü
ü ü ü ü ü ü
ü ü
ü ü
ü ü
ü ü
ü ü
ü ü
ü ü
ü ü
Import®SIP Extension
28 PC Programming Manual
ü ü
2.1.2 Access Levels
Menu Option
Import®V-IPGW16 GW Settings
Import®V-IPGW16 DN2IP
Export®Feature - Speed Dial and Caller ID
Export®Incoming Call - DDI/DID Table
Export®ARS - Leading Digit
Export®ARS - Except Code
Export®ARS - Routing Plan
Export®Wired Extension
Export®PS Extension
Export®Quick Dial (Basic)
Export®Quick Dial (Expansion)
Export®SIP Extension
Export®V-IPGW16 GW Settings
Batch Interactive
U A I U A I
ü ü
ü ü
ü ü ü ü ü ü
ü ü
ü ü
ü ü
ü ü
ü ü
ü ü
ü ü
ü ü
ü ü
ü ü
Export®V-IPGW16 DN2IP
Screen Customize®User Level
Screen Customize®Administrator Level
Utility
Menu Option
Diagnosis
File Transfer PC to PBX (SD Card)
File Transfer PBX (SD Card) to PC
SD Card File View and Load
SD Card File Delete
Message File Transfer PC to PBX
Message File Transfer PBX to PC
Error Log
T1/E1 Signalling Bit Monitor
ü ü
ü ü
ü ü
Batch Interactive
U A I U A I
ü ü ü
ü
ü
ü
ü
ü
ü
ü ü ü
ü
T1/E1 Line Trace
ISDN/QSIG Protocol Trace
V-IPGW16 Protocol Trace
ü
ü
ü
PC Programming Manual 29
2.1.2 Access Levels
Menu Option
Digital Trunk Error Report
IP Extension Statistical Information
CS Information
PS Information
CS Status Monitor
Ping
File Transfer FTP to IP Equipment®IP-CS
File Transfer FTP to IP Equipment®NT400
Card Software Timed Update
System Reset®Reset by the Command
View
Menu Option
Batch Interactive
U A I U A I
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
Batch Interactive
Toolbar
Statusbar
System Menu
Window
Cascade
Tile(Horz)
Tile(Vert)
Help
Help
Menu Option
Menu Option
U A I U A I
ü ü ü ü ü ü
ü ü ü ü ü ü
ü ü ü ü ü ü
Batch Interactive
U A I U A I
ü ü ü ü ü ü
ü ü ü ü ü ü
ü ü ü ü ü ü
Batch Interactive
U A I U A I
ü ü ü ü ü ü
Additional Information
About
30 PC Programming Manual
ü ü ü ü ü ü
ü ü ü ü ü ü
Loading...